Intel S5500BCR, S5500HCVR, S5520HC, S5520HCT, S5500HCV Service Manual
Intel® Server Board S5520HC,
S5520HCT and S5500HCV Service
Guide
Order Number: E39527-008
Revision 1.4
Disclaimer
Disclaimer
Information in this document is provided in connection with Intel
otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions
of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating
to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right. Intel products are not designed, intended or
authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of
the Intel product could create a situation where personal injury or death may occur. Intel may make changes to
specifications and product descriptions at any time, without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for
cooling. Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when
the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel
developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow
required for their specific application and environmental conditions. Intel Corporation can not be held responsible if
components fail or the server board does not operate correctly when used outside any of their published operating or nonoperating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
®
products. No license, express or implied, by estoppel or
* Other names and brands may be claimed as the property of others.
Copyright © 2009-2010, Intel Corporation. All Rights Reserved.
ii Intel
®
Server Board S5520HC, S5520HCT and S5500HCV Service Guide
Safety Information
Important Safety Instructions
Safety Information
Before performing any of the instructions, read all caution and safety statements in this document. See also
Intel Server Boards and Server Chassis Safety Information on the Intel
and/or at:
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm
®
Server Deployment Toolkit 3.0 CD
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der
Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel-Serverplatinen und
Servergehäusen auf der Intel
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm
®
Server Deployment Toolkit 3.0 CD oder unter:
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de
suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel
Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site:
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las
instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en el Intel
Toolkit 3.0 CD y/o en:
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm
®
Server Deployment
®
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide iii
Warnings
Warnings
Heed safety instructions: Before working wi th your server pr oduct, whethe r you are
using this guide or any other resource as a reference, pay close attention to the
safety instructions. You must adhere to the assembly instructions in this guide to
ensure and maintain compliance with existing product certifications and approvals.
Use only the described, regulated components specified in this guide. Use of other
products/components will void the UL listing and other regulatory approvals of the
product and will most likely result in noncompliance with product regulations in the
region(s) in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power.
To remove power from the system, you must unplug the AC power cord from the wall
outlet. Make sure the AC power cord is unplugged before you open the chassis, add,
or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems
attached to the server before opening it. Otherwise, personal injury or equipment
damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage d i sk drives,
boards, and other parts. We recommend that you perform all procedures in this
chapter only at an ESD workstation. If one is not available, provide some ESD
protection by wearing an antistatic wrist strap attached to chassis ground⎯any
unpainted metal surface⎯on your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a
grounded, static free surface. Use a conductive foam pad if available but not the
board wrapper. Do not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that
slips over two jumper pins. Some jumpers have a small tab on top that you can grip
with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not
have such a tab, take care when using needle nosed pliers to remove or install a
jumper; grip the narrow sides of the jumper with the pliers, never the wide sides.
Gripping the wide sides can damage the contacts inside the jumper, causing
intermittent problems with the function controlled by that jumper. Take care to grip
with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the pins on the board.
iv Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
Preface
Preface
About this Manual
Thank you for purchasing and using the Intel® Server Board S5520HC/S5520HCT/S5500HCV.
When a feature varies from the Intel
S5500HCV, the difference is noted in this document. Unless specified, features apply to both the Intel
Board S5520HC/S5520HCT and Intel
This manual is written for system technicians responsible for troubleshooting, upgrading, and repairing this
server board. This document provides a brief overview of the features of the board/chassis, list of accessories
or other components you may need, troubleshooting information, and instructions on how to add and replace
components on the Intel
®
Server Board S5520HC /S5520HCT/S5500HCV. For the latest version of this
manual, refer to: http://support.intel.com/support/motherboards/server/S5520HC/
Manual Organization
Chapter 1 provides a brief overview of the Intel® Server Board S5520HC /S5520HCT/S5500HCV. In this
chapter, you will find a list of the server board features, photos of the product, and product diagrams to help
you identify components and their locations.
Chapter 2 provides instructions on using the utilities shipped with the board or that may be required to update
the system. This includes how to navigate through the BIOS setup screen, perform a BIOS update, and reset
the password or CMOS. Information about the specific BIOS settings and screens is available in the Technical
Product Specification. See “Additional Information and Software” for a link to the Technical Product
Specification.
Chapter 3 provides instructions on adding and replacing components. Use this chapter for step-by-step
instructions and diagrams for installing or replacing components such as the memory, processor, front panel
board, and battery, among other components.
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages and POST
code messages. You will also find suggestions for performing troubleshooting activities to identify the source of
a problem.
®
Server Board S5520HC/S5520HCT to the Intel® Server Board
®
Server Board S5500HCV.
®
Server
Product Accessories
The Intel® Server Board S5520HC, S5520HCT and S5500HCV are compatible with the following Intel® Server
Chassis:
Intel
Intel
Intel
Intel
Intel
NOTE
/
When installing either the Intel® Server Board S5520HC/S5520HCT or S5500HCV in the Intel® Server Chassis
SC5600LX, a passive processor heatsink (FXXRGTHSINK) is required.
vi Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
®
Server Chassis SC5600Base
®
Server Chassis SC5600BRP
®
Server Chassis SC5600LX
®
Server Chassis SC5650DP
®
Server Chassis SC5650BRP
Preface
®
The Intel
Server Board S5520HC/S5520HCT and S5500HCV are compatible with the following Intel® hot-
swap hard disk drive backplane assemblies:
AXX6DRV3GR
AXX4DRV3GR
AXX6DRV3GEXP
AXX4DRV3GEXP
You may need or want to purchase one or more of the following accessory items for your server:
• Processor
• Memory DIMMs
• Hard drive
• USB floppy drive
• CD-ROM or DVD-ROM drive
• RAID controller
• Operating System
For information about which accessories, memory, processors, and third-party hardware were tested and can
be used with your board, and for ordering information for Intel products, see:
http://support.intel.com/support/motherboards/server/S5520HC/compat.htm
.
Additional Information and Software
If you need more information about this product or information about th e accessories you can use with this
server board, use the following resources. These files are available at:
http://support.intel.com/support/motherboards/server/S5520HC/
.
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide vii
Preface
®
For this information or software Use this Document or Software
For in-depth technical information
about this product, including BIOS
settings and chipset information
Intel® Server Board S5520HC/S5520HCT and S5500HCV Technical
Product Specification.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Technical Specifications”.
If you just received this product and
you need to assemble your system
and install components
Intel® Server Board S5520HC, S5520HCT, S5500HCV Quick Start User’s
Guide in the product box.
Or visit:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Installation and Use”.
Accessories or other Intel® server
products
Spares and Configuration Guide.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Installation and Use” or using the
Server Configurator Tool described in the next box.
Intel
To quickly and efficiently select
compatible components to design a
complete system
Server Configurator tool
Available at:
http://serverconfigurator.intel.com/default.aspx
Hardware (peripheral boards,
adapter cards, and so on) and
operating systems tested with this
product
Processors tested with this product
DIMMs tested with this product
Hard Drives tested with this product
Server Configurator Tool
Available at:
http://serverconfigurator.intel.com/default.aspx
Chassis tested with this product
Reference Chassis List.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Compatibility”.
To make sure your system falls
within the allowed power budget
Power Budget Analysis Tool.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Installation and Use”.
For latest drivers, firmware updates
(BIOS, BMC, FRUSDR, and ME),
and utilities
Available for download at:
http://support.intel.com/support/motherboards/server/S5520HC/
Click the “Software and Drivers” link on the left side of the web page
For software to manage your Intel®
server
Intel System Management Software.
Available at:
http://www.intel.com/go/servermanagement
viii Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
Contents
Contents
Safety Information ............................................................................................. iii
Preface ............................................................................................................... vi
1 Server Board Features .................................................................................. 1
Connector and Component Locations ............................ ... ..... ... ... ..... ... .. ...... .. ... ..... ... ... ..... ... .... 4
Configuration Jumpers ............................... ... ..... ... ..... ... .. ...... .. ...... .. ... ..... ... ..... ... ... ..... ... ..... ....... 5
Back Panel Features ............................................ ..... ... ..... ... .. ...... .. ... ..... ... ..... ... ... ..... ... .. .......... 6
Intel® Light-Guided Diagnostics .................................................... ............................. ............... 7
RAID Support ........................................................ .. ...... .. ...... .. ...... .. ... ..... ... ..... ... ..... ... ... ............ 8
Hardware Requirements ....................... ............................. ............................. .......................... 9
Processor ......................................................................................................................... 9
Memory 9
Power Supply .................................................... ............................................................. 11
Storage Mode Matrix .............................................................................................................. 12
Optional Hardware ................................................ ............................. ..................................... 14
Intel® SAS Entry RAID Module AXX4SASMOD ............................................... ............. 14
2 System Utilities ........................................................................................... 17
Using the BIOS Setup Utility ............ ......... ................................. ......... ................. ................... 17
Starting Setup .............. ............................................................. ..................................... 17
If You Cannot Access Setup .......... ... ..... ... ..... ... ... ..... ... .. ...... .. ... ..... ... ... ..... ... .. ...... .. ... ..... 17
Setup Menus .................................................................................................................. 17
Upgrading the BIOS ...................................................................................... ...................... .. .. 18
Preparing for the Upgrade ........................... .......................................................... ........ 19
Recovering the BIOS ......................... ................................ ..................................................... 20
Clearing the Password ....................... ..................................................................................... 21
Clearing the CMOS .................................... ............................................................. ................ 23
3 Hardware Installations and Upgrades ....................................................... 24
Before You Begin ....................................... ................................ ............................................. 24
Tools and Supplies Needed .............................................. ..................................................... 24
Installing and Removing Memory ........................................... ................................................ 24
Installing DIMMs ............................................ ...... .. ... ..... ... ..... ... ..... ... ... ..... ... ..... ... .. ...... .. 24
Removing DIMMs .................................. ...... .. ... ..... ... ... ..... ... ..... ... .. ...... .. ...... .. ... ..... ... ..... 25
Installing or Replacing the Processor ................................................ ............................. ........ 25
Installing the Processor ................................................................................................. 25
Installing the Processor Heatsink(s) ................................................................. ............. 28
Replacing the Processor ...... .......... .............. .......... ........... ............. ........... ............. ........ 31
Replacing the CMOS Battery ................................................................................................. 31
4 Troubleshooting .......................................................................................... 34
Resetting the System ............................................................................................................ .. 34
Problems following Initial System Installation ........................................................................ 34
First Steps Checklist . ........................................................................................... .......... 34
Hardware Diagnostic Testing ....................... ........................................................ .................. 35
Verifying Proper Operation of Key System Lights .................... ... ..... ... .. ...... .. ...... .. ... ..... 35
Confirming Loading of the Operating System ............................................................... 35
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide ix
Preface
Specific Problems and Corrective Actions ................................... ............................. ............. 35
Power Light Does Not Light ... .............................. .......................................................... 36
No Characters Appear on Screen ....................................................... .......................... 36
Characters Are Distorted or Incorrect .................. .......... ........... ............. ........... ............. 37
System Cooling Fans Do Not Rotate Properly .............................................. .............. .. 37
CD-ROM Drive or DVD- ROM Drive Activity Light Does Not Light ................................ 38
Cannot Connect to a Server .......................................................................................... 38
Problems with Network .................................................................................. ................ 38
System Boots when Installin g PCI Car d ........................ ........... ............. ........... ........... .. 39
Problems with Newly Installed Application Software ....................... ............................. 39
Problems with Application Software that Ran Correctly Earlier .................................... 39
Devices are not Recognized under Device Manager (Microsoft Windows* Operating
System) ................................... ........................................................ ................ 40
Hard Drive(s) are not Recognized ................................................................................. 40
Bootable CD-ROM/DVD-ROM Disk Is Not Detected ....................................... ............. 40
LED Information ........................ ... ..... ... ..... ... ..... ... ..... ... .. ...... .. ...... .. ...... .. ...... .. ... ..... ... ..... 40
BIOS POST Beep Codes .......... ........... .......... .............. .......... .............. .......... ........... ..... 40
Appendix A: Regulatory and Compliance Inform ation ................................. 42
Product Regulatory Compliance ..................... ................................ ........... ............. ........... ..... 42
Product Safety Compliance ......................................................................... .................. 42
Product EMC Compliance – Class A Compliance ........... ........... ............. ........... .......... 42
Certifications/Registrations/Declarations ................................................. ... .. ...... .. ... ..... 42
Product Regulatory Compliance Markings .................................................................... 43
Electromagnetic Compatibility Notices .............. ..... ... ..... ... ... ..... ... ..... ... .. ...... .. ... ..... ... ..... ... ... .. 43
FCC (USA) ................................................................................................................... .. 43
ICES-003 (Canada) .................. ... .. ...... .. ... ..... ... ... ..... ... .. ...... .. ... ..... ... ... ..... ... .. ...... .. ... ..... 44
Europe (CE Declaration of Conformity) ......................................................................... 44
VCCI (Japan) ............................................... ............................................................. ..... 44
BSMI (Taiwan) .................................................................................................. ............. 45
RRL (Korea) ...................................................... ............................................................. 45
Product Ecology Change (EU RoHS) ................ ........... .......... .............. .......... .............. .......... 45
Product Ecology Change (CRoHS) .............................................. ............. ........... .......... ........ 45
China Packaging Recycle Marks (or GB18455-2001) ................. .......................................... 48
CA Perchlorate Warning ................. ... ..... ... ... ..... ... .. ...... .. ... ..... ... ... ..... ... .. ...... .. ...... .. ... ..... ... ... .. 48
End-of-Life/Product Recycling ................ .............................. .................................................. 48
Appendix B: Getting Help ................................................................................ 49
Intel® Server Issue Report Form ..................................................................... 50
x Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
Figures
Figures
Figure 1. Intel® Server Board S5520HC/S5520HCT ...................................................................... 1
Figure 2. Intel® Server Board S5500HCV .......................................... .. ... ..... ... ..... ... ... ..... ... .. ...... .. .. 1
Figure 3. Server Board Connector and Component Locations ............... ... .. ...... .. ... ..... ... ... .. ...... .. .. 4
Figure 4. Configuration Jumper Location ..................... ... ... ..... ... .. ...... .. ... ..... ... ... .. ...... .. ... ..... ... ... .... 5
Figure 5. Back Panel Features ........ ............................................................................................... 6
Figure 6. Intel® Light-Guided Diagnostics ....................................... ..... ... ... ..... ... .. ...... .. ... ..... ... ... .... 8
Figure 7. DIMM Sockets .................. ... .. ...... .. ... ..... ... ... ..... ... .. ...... .. ...... .. ... ..... ... ... ..... ... .. ...... .. ........ 10
Figure 8. Intel® SAS Entry RAID Module .............. ........... ........... ............. ........... ............. ........... .. 14
Figure 9. BIOS Recover Jumper ............................. ................................... ................................ .. 20
Figure 10. Password Clear Jumper .................................................... .. ...... .. ... ..... ... ... ..... ... ..... ... .. 22
Figure 11. CMOS Clear Jumper ... ... ..... ... ... ..... ... ..... ... .. ...... .. ...... .. ... ..... ... ..... ... ... ..... ... ..... ... .. ...... . . 23
Figure 12 .Installing Memory ........................... ............................................................. ................ 24
Figure 13. Opening the Processor Socket Lever ....................... .. ...... .. ... ..... ... ... .. ...... .. ... ... ..... ... .. 26
Figure 14. Opening the Processor Socket Load Plate ............ ..... ... ... .. ...... .. ... ... ..... ... .. ...... .. ... ... .. 26
Figure 15. Removing the Processor Socket Protective Cover .................................................... 27
Figure 16. Remove Processor Protective Cover ..................... ..................................................... 27
Figure 17. Install the processor ............................................................................................... ..... 27
Figure 18. Close Load Plate and Socket Lever.................................................. .......................... 28
Figure 19. Installing Processor Heatsink(s) ................................................................................. 30
Figure 20. Locating Active Heatsink Cable Connections ............................................................. 30
Figure 21. Locating and Removing the CMOS Battery ...................................................... .......... 33
Tables
Table 1. Server Board Features ...... ............................. .............................. ............................. ....... 2
Table 2. Configuration Jumpers ...... ............................................................................................... 5
Table 3. NIC LEDs ................ ... ..... ... ..... ... ... ..... ... ..... ... .. ...... .. ...... .. ... ..... ... ..... ... ... ..... ... ..... ............... 6
Table 4. Storage Mode Matrix ................. ..................................................................................... 13
Table 5. Keyboard Commands ..................................................................................... ................ 18
Table 6. Heatsink Requirements for Compatible Intel® Server Chassis ............................ .......... 29
Table 7. POST Error Beep Codes ........................................................................... ..................... 34
Table 8. BIOS POST Error Beep Codes ................................................. ..................................... 40
Table 9. BMC POST Error Beep Codes ............................................................................. .......... 41
Table 10. Product Certification Markings ..................... ................................ ................................ 43
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide xi
Server Board Features
1 Server Board Features
This chapter briefly describes the main features of the Intel® Server Board S5520HC/S5520HCT and Intel®
Server Board S5500HCV. This chapter provides a photograph of the product, list of the server board features,
and diagrams showing the location of important components and connections on the server board.
The Intel
pictures.
®
Server Board S5520HC/S5520HCT and Intel® Server Board S5500HC are shown in the following
Figure 1. Intel® Server Board S5520HC/S5520HCT
Figure 2. Intel® Server Board S5500HCV
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide 1
Server Board Features
®
®
®
Feature Description
Processors
Memory
Chipset
Cooling fan support
Add-in Card Slots
Table 1. Server Board Features
Up to two Intel
(TDP) up to 95 W.
Support for one or two Intel
Thermal Design Power
Six memory channels (three channels per processor socket) with support for
800/1066/1333 MT/s ECC Registered (RDIMM) or ECC Unbuffered (UDIMM)
DDR3 memory.
No support for mixing of RDIMMs and UDIMMs.
Mixing memory type, size, speed, and/or rank on this platform has not been
validated and is not supported
Mixing memory vendors is not supported on this platform by Intel
Non-ECC memory is not supported and has not been validated in a server
environment
®
Intel
Server Board S5520HC/S5520HCT
o 12 DIMM slots, two DIMM slots per channel
®
Intel
Server Board S5500HCV
o Nine DIMM slots.
o Two DIMM slots on each channel of processor socket 1.
o One DIMM slot on each channel of processor socket 2.
Intel
Server Board S5520HC/S5520HCT
o Intel
®
Intel
Server Board S5500HCV
o Intel
Support for
Two processor fans (4-pin headers)
Four front fans (6-pin headers)
One rear fan (4-pin header)
3-pin fans are compatible with all fan headers.
Intel
Server Board S5520HC/S5520HCT: Six expansion slots
o One PCI Express* Gen 2 slot (x16 Mechanically, x8 Electrically)
o Three PCI Express* Gen 2 x8 slots
o One PCI Express* Gen 1 slot (x8 Mechanic ally, x4 Electrically)
o One 32-bit/33 MHz PCI slot, keying for 5 V and Universal PCI add-
®
Intel
Server Board S5500HCV: Five expansion slots
o One PCI Express* Gen 2 slot (x16 Mechanically, x4 Electrically)
o Two PCI Express* Express* Gen 2 x8 slots
o One PCI Express* Gen 1 slot (x8 Mechanically, x4 Electrically)
o One 32-bit/33 MHz PCI slot, keying for 5 V and Universal PCI add-
Xeon® Processors 5500 series with Thermal Design Power
®
Xeon® Processor(s) 5600 series up to 130W
®
S5520 Chipset and Intel® 82801Jx I/O Controller Hub
(ICH10R)
®
S5500 Chipset and Intel® 82801Jx I/O Controller Hub
(ICH10R)
shared with SAS Module slot. This PCI Express* Gen 1 slot is not
available when the SAS module slot is in use and vice versa
in card
shared with SAS Module slot. This PCI Express* Gen 1 slot is not
available when the SAS module slot is in use and vice versa
in card
2 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
Feature Description
®
Video Support
Server Engine* LLC Pilot II* with 64 MB DDR2 memory, 8 MB allocated to
graphics
Dual video is supported
Hard Drive and Optical
Drive Support
Optical devices are supported
Six SATA connectors at 1.5 Gbps and 3 Gbps
Four SAS connectors at 3 Gbps through optional Intel
Module AXX4SASMOD
USB Drive Support
One internal USB port
One internal low-profile USB port for Solid State Drive
I/O control support
External connections:
o DB9 serial port A connection
o One DH 10 serial port connector (optional)
o Two RJ-45 NIC connectors for 10/100/1000 Mb connections: Dual
GbE through the Intel
I/O Acceleration Technology 2 support
o Four USB 2.0 ports at the back of the board
Internal connections:
o Two 9-pin USB headers, each supports two USB 2.0 ports
o One internal USB port that supports a peripheral, such as a floppy
drive
o One DH10 serial port B header
o Six SATA connect ors at 1.5 Gbps and 3 Gbps
o Four SAS connectors at 3 Gbps (optional)
o One SSI-compliant 24-pin front control panel header
RAID Support
Intel
Intel
Embedded Server RAID Technology II through on-board SATA
connectors provides SATA RAID 0, 1, and 10 with optional RAID 5 support
provided by the Intel
®
Embedded Server RAID Technology II through optional Intel® SAS Entry
®
RAID Activation Key AXXRAKSW5
RAID Module AXX4SASMOD provides SAS RAID 0, 1, and 10 with optional
RAID 5 support provided by the Intel
IT/IR RAID through optional Intel
provides entry hardware RAID 0, 1, 10/10E, and Native SAS pass through
mode
Four ports with fully featured SAS/SATA hardware RAID through optional
®
Intel
Integrated RAID Module SROMBSASMR (AXXROMBSASMR) provides
RAID 0, 1, 5, 6, and striping capability for spans 10, 50, 60.
Management su pport
Integrated IPMI 2.0 compliant Baseboard Management Controller
®
Support for the Intel
Local Control Panel (optional component sold
separately)
Support for Intel
Support for Intel
®
Intel
Light-Guided Diagnostics on field replaceable units
®
Remote Management Module 3
®
System Management Software
Server Board Features
®
SAS Entry RAID
®
82575EB Network Connection with Intel®
®
RAID Activation Key AXXRAKSW5
®
SAS Entry RAID Module AXX4SASMOD
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide 3
Server Board Features
Connector and Component Locations
Figure 3. Server Board Connector and Component Locations
4 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
Configuration Jumpers
Server Board Features
Figure 4. Configuration Jumper Location
Table 2. Configuration Jumpers
Jumper Name Pins What happens at system reset
CMOS Clear
(J1E6)
ME Force Update
(J1E2)
Password Clear
(J1E4)
BIOS Recover
(J1E5)
1-2 (Default)
2-3 If pins 2-3 are connected for 5 to 10 seconds with AC power unplugged, the CMOS
1-2 (Default)
2-3 ME Firmware Force Update Mode – Enabled
1-2 (Default)
2-3 To clear administrator and user passwords, power on the system with pins 2-3
1-2 (Default)
2-3 The main system BIOS does not boot with pins 2-3 connected. The system only boots
Protect CMOS: These pins should have a jumper in place for normal system operation.
settings clear on the next reset.
These pins should not be connected for normal operation.
ME Firmware Force Update Mode – Disabled
These pins should have a jumper in place for normal system operation.
These pins should not be connected for normal operation.
Protect Password: These pins should have a jumper in place for normal system
operation.
connected. The administrator and user passwords clear in 5-10 seconds after power
on.
These pin should not be connected for normal system operation.
These pins should be connected for normal system operation.
from EFI-bootable recovery media with a recovery BIOS image present.
These pin should not be connected for normal system operation.
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide 5
Server Board Features
Jumper Name Pins What happens at system reset
BMC Force
Update
(J1H1)
1-2 (Default) BMC Firmware Force Update Mode – Disabled.
These pins should have a jumper in place for normal system operation.
2-3 BMC Firmware Force Update Mode – Enabled.
These pins should not be connected for normal operation.
Back Panel Features
A. System Status LED E. Video
B. ID LED F. NIC 1 (top, default management port), Two USB (bottom)
C. POST Diagnostic LEDs G. NIC 2 (top), Two USB (bottom)
D. Serial A Port
Figure 5. Back Panel Features
The NIC LEDs at the right and left of each NIC provide the following information:
Table 3. NIC LEDs
NIC LED Color LED State Description
NIC 1 and NIC 2
(Gigabit)
Left LED
Right LED
Off No network connection
Blinking Green Transmit/receive activity
Off 10 Mbps connection (if left LED is on or blinking)
Solid Green 100 Mbps connection
Solid Amber 1000 Mbps connection
6 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
Intel® Light-Guided Diagnostics
Server Board Features
Callout LED Functions
A. POST Diagnostics LEDs POST Diagnostics LEDs: The sequence of lit POST Diagnostics LEDs is used to
identify specific errors that might occur during the boot process. For a description of
how to read these LEDs, refer to the appendix of the Technical Product
Specification.
B. ID LED You can turn this LED on and off by pressing a chassis button or by using system
management software. This LED is useful when the system is grouped with several
systems, such as in a rack, and you need to find the system to perform
maintenance on it.
C. System Status LED The status LED indicates whether a system is operating correctly, has experienced
a minor fault, or a major system error. For details about this LED, refer to the
Technical Production Specification.
D. System fan 5 fault LED This LED indicates a fault occurred with a fan installed on the Server Board System
Fan 5 header. Replace the faulty unit.
E. Processor 1 fan fault
LED
F. DIMM C1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_C1.
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide 7
This LED applies only to server systems that use an active heatsink. This LED
indicates a fault occurred with the fan installed on the heatsink for processor 1.
Replace faulty unit.
Server Board Features
Callout LED Functions
Replace the faulty DIMM.
G. DIMM C2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_C2.
Replace the faulty DIMM.
H. DIMM B1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_B1.
Replace the faulty DIMM.
I. DIMM B2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_B2.
Replace the faulty DIMM.
J. DIMM A1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_A1.
Replace the faulty DIMM.
K. DIMM A2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_A2.
Replace the faulty DIMM.
L. Processor 2 fan fault
LED
This LED applies only to server systems that use an active heatsink. This LED
indicates a fault occurred with a fan installed on the heatsink for processor 2.
Replace faulty unit.
M. DIMM D2 fault LED
(Empty in S5500HCV)
This LED indicates a fault occurred with the DIMM installed in socket DIMM_D2.
Replace the faulty DIMM.
N. DIMM D1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_D1.
Replace the faulty DIMM.
O. DIMM E2 fault LED
(Empty in S5500HCV)
This LED indicates a fault has occurred with the DIMM installed in socket
DIMM_E2. Replace the faulty DIMM.
P. DIMM E1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_E1.
Replace the faulty DIMM.
Q. DIMM F2 fault LED
(Empty in S5500HCV)
This LED indicates a fault occurred with the DIMM installed in socket DIMM_F2.
Replace the faulty DIMM.
R. DIMM F1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_F1.
Replace the faulty DIMM.
S. +5-V Standby LED This LED is green whenever AC power is applied to the system. You do not need to
power on the system for this LED to be on.
Figure 6. Intel® Light-Guided Diagnostics
RAID Support
The Intel® Server Board S5520HC/S5500HCV provide an embedded SATA controller that supports both 1.5
Gbps and 3.0 Gbps data transfer rates.
The BIOS Setup Utility provides drive configuration options on the Advanced | Ma ss St orage Controller
Configuration setup page, some of which affect the ability to configure RAID. The “On-board SATA Controller”
option is enabled by default and when enabled, you can set the “SATA Mode” option to either one of the
following four modes:
“Enhanced” – Enhanced Mode supports up to six SATA ports with IDE native Mode.
“Compatibility” – Supports up to four SATA ports [0/1/2/3] with IDE Legacy mode and two SATA ports
[4/5] with IDE Native Mode.
“AHCI” – Supports all SATA ports using the Advanced Host Controller Interface.
“SW RAID” – Intel
Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10.
8 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide
®
Embedded Server RAID Technology II is enabled by “SW RAID” mode. The Intel®
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