1. Power on
Press and hold the center button to
turn it on.
Remove
Screen
Protector
Press and hold
to turn on
2. Charging
Connect the RunIQ charger to a 5V, 1A
USB charging port and place the
RunIQ on the charger with the
contacts aligned.
3. Pair and set up apps
Install the Android* Wear
app on your phone and use
it to pair and setup your
RunIQ*.
Install the New Balance
MyNB* app and use it to
connect RunIQ to Strava*.
Install the Strava app to
review your runs and share
them w.ith the Strava
community
NOTE
: RunIQ and Strava apps will ask
for permission to use the device’s
location and sensor services.
4. Start running!
Press the top button to start and
pause your run.
For more information visit
www.newbalance.com/RunIQ
Press either top
button or RUN icon to
start/stop your run.
Country Phone Number
USA (800) 595-9138
Canada (888) 832-7084
EU TBD
Japan 0120-85-7120
Korea TBD
Australia 1800 850 363
New Zealand +64 9 307 2015
The RunIQ User’s Guide is provided
online in English.
The RunIQ User’s Guide is provided
online in French.
The RunIQ User’s Guide is provided
online in German.
The RunIQ User’s Guide is provided
online in Italian.
The RunIQ User’s Guide is provided
online in Spanish.
The RunIQ User’s Guide is provided
online in Korean.
The RunIQ User’s Guide is provided
online inJapanese.
www.newbalance.com/runiq/setup
IMPORTANT SAFETY
INFORMATION—READ AND
UNDERSTAND BEFORE USE
WARNING: Failing to read and follow
these safety warnings could result in
fire, electrical shock, other injury, or
damage to the watch or other
property.
Electrical Safety. The watch has a
lithium-ion battery and electrical
circuitry that can cause electrical
shock or injury if mishandled.
•Do not attempt to open the watch
and do not puncture it. The lithium
battery and other internal
components are not user
replaceable. Damage to the battery
could result in fire, shock, or
chemical burns.
•Do not drop, impact, or apply
excessive pressure to the watch, or
place heavy objects on it.
•Do not use sharp objects or
excessive force on the screen.
Rough handling can damage the
internal circuits.
•Do not use if the display or watch
housing is cracked.
•Keep the watch away from flames.
The battery could explode from fire
or extreme heat.
Skin Irritation or Sensitivity. Some
people have experienced skin
reactions from jewelry, watches, and
other wearable items. Some reactions
can be caused by allergy or sensitivity
to materials used in the watch or
band, such as silicone, nickel, or
adhesives. If you have skin allergies or
sensitivities, use special care when
wearing the watch. Start by wearing it
for short periods.
Skin irritation can also be caused by
wearing the watch too long or not
cleaning the watch or adjacent skin.
Follow the cleaning and wearing tips
in the next section to reduce the risk
of skin irritation.
Stop using the watch if you experience
skin redness, blisters, a burning
sensation, itchiness, swelling, or other
skin conditions. Pausing use for a
period, cleaning the watch and skin, or
adjusting how you wear the watch
may resolve the issue. Consult your
doctor if symptoms persist.
Overheating. Your watch may seem
warm if you use it in a hot
environment or when exercising. But
the watch itself should not generate
heat that causes discomfort or skin
damage. If the watch overheats, or if
you experience blisters or burns, stop
wearing it immediately and contact
Customer Support.
Charging. Charge the watch in a cool
dry place and out of direct sunlight to
prevent overheating. Keep the
charger and watch away from pillows,
blankets, papers, and other materials
that could prevent heat dissipation or
that could pose a fire hazard if the
charger overheats.
Remove the watch from the charger
once it is fully-charged.
Do not wear your watch while it is
charging. Doing so could result in
electrical shock.
Your watch uses a USB charger to
charge the battery. Follow these
general safety principles with any USB
charger and power source:
•Keep the power source, USB cable,
charging cradle, and watch away
from liquids.
•Thoroughly clean and dry the
contacts and surrounding area
before connecting the cable to the
charging cradle, USB port, or power
source. Liquid and other foreign
objects in plug ports or contacts
can cause a short circuit and
overheating.
•Unplug the USB cable and charging
cradle during long periods of nonuse.
•Keep the cable, charging cradle,
and your power source away from
sources of heat, such as candles,
fireplaces, radiators, stoves, and
other appliances that radiate heat.
Do not leave them in direct
sunlight.
•Make sure the charging cradle, USB
cable, and your power source are
not damaged or broken. If there are
breaks or other visible damage, do
not use.
Distraction. The watch can display
notifications, texts, emails, and other
data. Looking at them can distract you
from more important things like
driving and paying attention to your
surroundings, and cause an accident.
Do not check messages and
notifications when driving or doing
other things that require your full
attention. You are responsible for
knowing and following all traffic and
other rules for safely operating any
vehicle.
Maps and Directions. The watch has a
GPS receiver and can display maps,
your location, and other navigation
information. Your location and other
navigation information may be
inaccurate, incomplete, or unavailable
at times.
Exercise and Medical Conditions.
The watch is a great exercise
companion, but check with your
doctor to make sure that you can
exercise safely. Also check with your
doctor if you have any medical
condition that could be affected by
using a watch, such as skin conditions,
circulation problems, seizures,
blackouts, eyestrain, or headaches.
Keep Away from Small Children. The
watch is not a toy and is not intended
for use by children below age 13. It
has small parts that can be a choking
hazard. Keep it out of reach of small
children.
Hearing Damage. Loud sounds can
damage your hearing. When listening
to your device with headphones, set
the volume to a reasonable level to
avoid damage to your ears.
Dangerous Activities. The watch is
not designed or intended to be used
in any situation where a failure of the
device could result in death, injury, or
property damage. Do not use the
watch in any such situation.
Cleaning and Skin Irritation. Follow
these cleaning and wearing tips to
reduce the risk of skin irritation:
•Remove the watch and clean it
regularly.
•Do not over-tighten the watch on
your wrist. Wear it loosely enough
to allow air to circulate between
the watch and your skin.
•Take the watch off periodically,
such as when bathing, and clean
the skin surface.
Cleaning your Watch. Clean your
watch regularly to protect its
appearance and make it last. Follow
these cleaning practices to avoid
damaging your watch:
•Do not use harsh chemicals,
cleaning solvents or strong
detergents to clean the watch. Do
not expose the watch to these
substances: soap, detergent, acids
or acidic foods, and any liquids
Use and Care
Instructions
other than fresh water, such as salt
water, soapy water, pool water,
perfume, insect repellent, lotions,
sunscreen, oil, adhesive remover,
hair dye, or solvents.
•Do not put the watch in a
dishwasher, washing machine, or
dryer.
Storage. Improper storage can
damage your watch. Follow these
storage instructions for best results:
•Do not use or store the watch in
dusty, dirty areas as its
components may be damaged.
•Do not store the watch in warm
areas or leave it in direct sunlight.
High temperatures can shorten the
life of electronic devices, damage
batteries, and warp or melt certain
plastics.
•Do not store the watch in cold
areas. Condensation can form
inside the watch and damage the
electronic circuits after the watch is
used and has reached its normal
temperature.
Water Resistance. The watch has a
water resistance rating of 5 ATM, but it
is not waterproof. The watch should
not be submerged below a depth of
50 meters and is not suitable for use
when diving into water, scuba diving,
and in high-speed water sports. If
water splashes on the watch, wipe it
with a nonabrasive, lint-free cloth.
Not a Medical Device. The watch and
mobile app are NOT designed or
intended to be used as a medical
device and are not intended for use in
the cure, mitigation, treatment, or
prevention of any disease.
Repair. Do not open the watch or
attempt to repair or replace its
internal parts. It has no userserviceable internal parts. Opening
the watch can damage it and destroy
its water resistance.
Disposal. This watch contains
electronics and substances that can
harm the environment or cause injury
if you dispose of the watch
improperly.
WHAT THIS WARRANTY COVERS
1) New Balance Athletics, Inc. ("New
Balance") warrants to the original
purchaser ("you") of the hardware with
which this Limited Warranty is included
("Hardware") that the Hardware will be
free from defects in workmanship and
materials under normal use ("Defects")
for a period of one (1) year from the date
that the Hardware was first purchased by
you ("Warranty Period"). During the
Warranty Period the Hardware will be
repaired or replaced at New Balance's
choice ("Limited Warranty") without
charge to you for either parts or labor.
This Limited Warranty covers the
replacement of the Hardware only. If the
Hardware is repaired after the Warranty
Period has expired, the Warranty Period
for the repair will expire six (6) months
after the date of repair.
WHAT THIS WARRANTY DOES NOT COVER
2) The Limited Warranty does not apply to
normal wear and tear, does not apply
when the Hardware is opened or
repaired by someone not authorized by
New Balance and does not cover repair
or replacement of any Hardware or part
thereof damaged by: misuse, moisture,
liquids, proximity or exposure to heat
and accident, abuse, noncompliance
with the instructions supplied with the
Hardware, neglect or misapplication. The
Limited Warranty does not cover
physical damage to the surface of the
Hardware. This Limited Warranty does
not cover any software that may
accompany or be installed on the
Hardware. The Limited Warranty does
not cover the installation, removal or
maintenance of the Hardware or any
costs related herewith.
HOW TO MAKE A WARRANTY CLAIM
3) In order to make a claim of a Defect, you
must contact New Balance Customer
Support during the Warranty Period to
explain the Defect and to obtain an RMA
number (Return Materials Authorization)
if necessary. You must return the
Hardware during the Warranty Period,
along with an explanation of the Defect,
to the address provided to you by New
Balance. If a defect arises and a valid
claim under this Limited Warranty is
received by New Balance after the first
one hundred and eighty (180) days of
the Warranty Period, New Balance is
entitled to charge you for any reasonable
shipping and handling costs made in
connection with the repair or
replacement of the Hardware. You must
comply with any other return procedures
stipulated by New Balance, if any.
YOUR LEGAL RIGHTS
4) This Limited Warranty gives you specific
legal rights, and you may also have other
rights, which vary from state to state and
jurisdiction to jurisdiction.
5) If any part of this Limited Warranty is
held to be invalid or unenforceable, the
remainder of the Limited Warranty shall
nonetheless remain in full force and
effect.
6) This Limited Warranty is the only express
warranty made to you and is provided in
lieu of any other express warranties or
similar obligations (if any) created by any
advertising, documentation, packaging,
or other communications.
7) Except for the Limited Warranty and to
the maximum extent permitted by
applicable law, New Balance and its
suppliers provide the Hardware "AS IS
AND WITH ALL FAULTS", and hereby
disclaim all other warranties and
conditions, whether express, implied or
statutory, including, but not limited to,
any (if any) implied warranties, duties or
conditions of: merchantability, noninfringement, quiet enjoyment, system
integration, satisfactory quality, fitness
for a particular purpose, reliability or
availability, accuracy or completeness of
responses, results, workmanlike effort,
lack of viruses, and reasonable care and
skill, all with regard to the Hardware, and
the provision of or failure to provide
support or other services, information,
software, and related content through
the Hardware or otherwise arising out of
the use of the Hardware. This exclusion
does not apply to (i) any implied
condition as to title and (ii) any implied
warranty as to conformity with
description. If applicable law requires
any implied warranties with respect to
the Hardware, all such warranties are
limited in duration to ninety (90) days.
Some states and/or jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above may not
apply to you.
8) This Limited Warranty cannot be
transferred to any other person.
LIMITATION OF LIABILITY
9) Neither New Balance nor its suppliers
shall be liable to you or to any third party
for any indirect, incidental,
consequential, special or exemplary
damages (including in each case, but not
limited to, damages for the inability to
use the equipment or access data, loss of
data, loss of business, loss of profits,
business interruption or the like) arising
out of the use of or inability to use the
Hardware even if New Balance has been
advised of the possibility of such
damages.
10) Notwithstanding any damages that you
might incur for any reason whatsoever
(including, without limitation, all
damages referenced herein and all direct
or general damages in contract or
anything else), the entire liability of New
Balance and any of its suppliers shall be
limited to the amount actually paid by
you for the Hardware.
11) Notwithstanding the above, neither
party's liability for death or personal
injury resulting from its own negligence
shall be limited.
12) Some states and/or jurisdictions do not
allow the exclusion or limitation of
incidental or consequential damages, so
the above limitations or exclusions may
not apply to you.
1. Power on
Press and hold the center button to
turn it on.
Guide d'Installation (fr)
Remove
Screen
Protector
Press and hold
to turn on
2. Charging
Connect the RunIQ charger to a 5V, 1A
USB charging port and place the
RunIQ on the charger with the
contacts aligned.
3. Pair and set up apps
Install the Android* Wear
app on your phone and use
it to pair and setup your
RunIQ*.
Install the New Balance
MyNB* app and use it to
connect RunIQ to Strava*.
Install the Strava app to
review your runs and share
them w.ith the Strava
community
NOTE
: RunIQ and Strava apps will ask
for permission to use the device’s
location and sensor services.
4. Start running!
Press the top button to start and
pause your run.
For more information visit
www.newbalance.com/RunIQ
Press either top
button or RUN icon to
start/stop your run.
IMPORTANT FRENCH SAFETY
INFORMATION—READ AND
UNDERSTAND BEFORE USE
WARNING: Failing to read and follow
these safety warnings could result in
fire, electrical shock, other injury, or
damage to the watch or other
property.
Electrical Safety. The watch has a
lithium-ion battery and electrical
circuitry that can cause electrical
shock or injury if mishandled.
•Do not attempt to open the watch
and do not puncture it. The lithium
battery and other internal
components are not user
replaceable. Damage to the battery
could result in fire, shock, or
chemical burns.
•Do not drop, impact, or apply
excessive pressure to the watch, or
place heavy objects on it.
•Do not use sharp objects or
excessive force on the screen.
Rough handling can damage the
internal circuits.
•Do not use if the display or watch
housing is cracked.
•Keep the watch away from flames.
The battery could explode from fire
or extreme heat.
Skin Irritation or Sensitivity. Some
people have experienced skin
reactions from jewelry, watches, and
other wearable items. Some reactions
can be caused by allergy or sensitivity
to materials used in the watch or
band, such as silicone, nickel, or
adhesives. If you have skin allergies or
sensitivities, use special care when
wearing the watch. Start by wearing it
for short periods.
Skin irritation can also be caused by
wearing the watch too long or not
cleaning the watch or adjacent skin.
Follow the cleaning and wearing tips
in the next section to reduce the risk
of skin irritation.
Stop using the watch if you experience
skin redness, blisters, a burning
sensation, itchiness, swelling, or other
skin conditions. Pausing use for a
period, cleaning the watch and skin, or
adjusting how you wear the watch
may resolve the issue. Consult your
doctor if symptoms persist.
Overheating. Your watch may seem
warm if you use it in a hot
environment or when exercising. But
the watch itself should not generate
heat that causes discomfort or skin
damage. If the watch overheats, or if
you experience blisters or burns, stop
wearing it immediately and contact
Customer Support.
Charging. Charge the watch in a cool
dry place and out of direct sunlight to
prevent overheating. Keep the
charger and watch away from pillows,
blankets, papers, and other materials
that could prevent heat dissipation or
that could pose a fire hazard if the
charger overheats.
Remove the watch from the charger
once it is fully-charged.
Do not wear your watch while it is
charging. Doing so could result in
electrical shock.