USER MANUAL - EPRO 1K-3K / 1KF-3KF
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ENGLISH
USER MANUAL
MODELS: 120V / 220V
EPRO 1K / 1.5K / 2K / 3K
EPRO 1KF / 2KF / 3KF
EPRO 1KF-CN / 2KF-CN / 3KF-CN
ONLINE DOUBLE CONVERSION UPS
Technical information on this manual is property of INTEGRA
.
This manual Information cannot be copied or distributed totally
or partially without written approval of INTEGRA.
INTEGRA can introduce modifications in their products or manuals without further notice. .
INTEGRA is not responsible of mistakes or missing information in this manual.
INTEGRA is not responsible for wrong use a third part can do of this information.
Trademarks and logos in this manual are property of their owners.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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This manual covers 3 UPS families related to EPRO UPS 1KVA to 3KVA
EPRO 1K / 1.5K / 2K / 3K
Online double conversion UPS (IGBT technology) with full set of functions and capabilities. This model includes special
functions like: Frequency conversion, EPO (Emergency Power OFF), Programmable Outlets.
Inverter Technology: Half-Bridge Common Neutral
Main Features of Half-Brdige Common Neutral UPS:
- Output Neutral is connected to Input Neutral in normal Online mode. That makes voltage between output Neutral and Ground
is similar to N-G voltage at input side.
- This is a perfect online UPS for PC related applications: PCs, Workstations, Servers, etc.
- Not suitable for managing high inductive loads. This kind of loads generates unbalance in DC bus of UPS (Error 04).
- Not compatible with loads based on half-wave rectified power supplies. They generate unbalance in UPS bus (Error 04).
EPRO 1KF / 2KF / 3KF
Online double conversion UPS (IGBT technology) with full set of standard functions and capabilities.
Inverter Technology: Full-Bridge (isolated neutral)
Main Features of Full-Brdige UPS:
- Output Neutral is not connected to Input Neutral in normal Online mode. That generates a floating voltage between output
Neutral and Ground higher than N-G voltage at input side.
- This is a perfect online UPS for PC related applications: PCs, Workstations, Servers, etc.
- Suitable for managing high inductive loads.
- Compatible with loads based on half-wave rectified power supplies.
EPRO 1KF-CN / 2KF-CN / 3KF-CN
Online double conversion UPS (IGBT technology) with full set of standard functions and capabilities.
Inverter Technology: Full-Bridge Common Neutral
Main Features of Full-Brdige Common Neutral UPS:
- Output Neutral is connected to Input Neutral in normal Online mode. That makes voltage between output Neutral and Ground
is similar to N-G voltage at input side.
- This is a perfect online UPS for PC related applications: PCs, Workstations, Servers, etc.
- Suitable for managing high inductive loads.
- Compatible with loads based on half-wave rectified power supplies.
This 3 families are available for different AC voltage systems and offering options for AC outlets
a) 220V/230V/240Vac
- Outlets: Schuko (Europe)
- Outlets: NEMA (countries with 220Vac in Latin America)
- Outlets: IEC
b) 110V/120V/127Vac
- Outlets: NEMA for USA & other 120Vac countries in Latin America
- Outlets: IEC
All units can work in both 50Hz and 60Hz.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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Laser Printers, Scanners and Copiers are high peak power devices. Make sure your UPS output capacity in watts can
manage peak consumption of connected loads.
NEVER connect output NEUTRAL with system GROUND. This will damage UPS after few weeks. If load
requires 0V between NEUTRAL and GROUND, an isolation transformer must be installed at UPS output.
Then you can connect NEUTRAL and GROUND in the secondary of the transformer.
1. SAFETY INSTRUCTIONS
WARNING: This product has been designed to operate safely and reliably for years. Nevertheless, as it is an electrical device, it is required
to read and understand this manual. Keep manuals as references for future consults.
WARNING: This product has been designed to be used indoors, protected of water, direct sun light and extreme temperatures. This device
must not be used outdoors, close to moisture of heat sources.
WARNING: Do not set objects on this UPS. Handle with care. Do not block UPS ventilation.
WARNING: Make sure to connect this unit to proper power line according to selected model. The UPS Technical Specs sticker shows
power rating information. DO NOT connect this UPS to any of its own power outlets.
WARNING: UPS must be installed following instruction from this manual.
The manufacturer is not liable for any damage that might rise from misusing this unit or defective installation.
WARNING: Only computer related equipment can be connected to this UPS. DO NOT connect medical equipments, life support
equipments, microwave ovens, vacuum cleaners, refrigerators, or any other appliance to this UPS.
WARNING: UPS must be checked, repaired and maintained by qualified personnel only. This product is locked by screws.
WARNING – ELECTRIC SHOCK RISK:
Inside the UPS there are dangerous high voltages even when disconnected of power line, due to internal batteries
WARNING: In case of emergency turn off the UPS pressing Power Button, unplug it and call technical support.
DISPOSAL
We strongly recommend disposing this UPS according to regulations in your country to prevent possible environmental
damages; besides some parts might be recycled.
BATTERY WARNING:
DO NOT dispose batteries in fire as it might explode. DO NOT try to open batteries, there are dangerous liquids inside.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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2. SAFETY / QUALITY / PERFORMANCE STANDARDS
SAFETY - LOW VOLTAGE DIRECTIVE (2006/95/EC)
UPS Part 1-1: General & Safety UPS in accessible areas IEC/EN 62040-1
ELECTROMAGNETIC COMPATIBILITY - EMC DIRECTIVE (2004/108/EC)
UPS, Part 2, Electromagnetic Compatibility: IEC/EN 62040-2
Low Freq. Conducted Disturbances & Signals: IEC/EN 61000-2-2
Electrostatic discharge immunity Test: IEC/EN 61000-4-2 (Level 3)
Radiated radio Frequency immunity: IEC/EN 61000-4-3 (Level 3)
Electrical Fast Transient / burst immunity: IEC/EN 61000-4-4 (Level 4)
Surge immunity: IEC/EN 61000-4-5 (Level 4)
Conducted Immunity: IEC/EN 61000-4-6
Power frequency magnetic field immunity: IEC/EN 61000-4-8
Voltage Dips, Short Interruptions & Voltage Variations Immunity: IEC/EN 61000-4-11
UPS Part 3: Methods of operation, specifications and test requirement IEC/EN 62040-3
IT Equipments. SAFETY. Part 1: General Requirements IEC/EN 60950-1
IP PROTECTION IP20 (static)
QUALITY MANAGEMENT:
Manufactured under: ISO 9001 :
2000
ENVIRONMENTAL MANAGEMENT:
Manufactured under: ISO 14001 :
2004
Any modification made by user or operator may affect compliance of the safety and performance certifications listed above. UPS
manufacturer is not responsible of any modification made on the product or its accessories after it is manufactured.
This product is designed to operate in domestic and commercial environment.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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3. PRODUCT DESCRIPTION
This is an online double conversion UPS designed to work under harsh environments that offers sophisticated features and high reliability.
It works generating a high quality and uninterrupted pure sine-wave output. It is perfect to protect hardware and your valuable data in
workstations, multi-PCs systems or critical servers.
This UPS is 100% compatible with low quality AC input sources like those based on power plants.
UPS parameters can be configured either by front panel LCD or remotely by software. All key system values can be also supervised by
either LCD or by control software.
Additionally to high quality uninterrupted output, this product is able to protect your hardware from electrical surges and dangerous spikes
by powerful surge suppression stage based on MOV technology.
Output voltage or frequency can be selected according to the model
In terms of communication you have a wide range of alternatives like: RS-232, USB, Ethernet LAN, or AS-400 interface (some of them are
optional).
Please follow carefully this manual during installation, configuration, start-up and required maintenance to enjoy of this excellent and
modern UPS.
FRONT PANEL: PUSH BUTTON FUNCTIONS
<ON / MUTE>
a) POWER ON: Keep selected during 2 seconds or longer.
b)
BEEP MUTE: In battery mode: Keep selected during 5 seconds or longer to Mute acoustic alarm beep. Some alarms cannot
be muted as Bypass Warning or ERROR alarms.
c)
AUTO-TEST: In normal mode: Keep selected during 5 seconds or longer to activate Auo-Test function.
<OFF / ENTER>
a) POWER OFF: Keep selected during 2 seconds to power off UPS
b)
ENTER: Enter function works under configuration mode only. It works as confirmation or selection key for accepting current
option on LCD.
<SELECT>
a) PARAMETERS AND VALUES: It is used to show on LCD UPS input and output values as AC Input, DC battery voltage,
Input Frequency, UPS output, output frequency, etc.
b)
CONFIGURATION MENU: Keep selected during 5 seconds or longer
<ON / MUTE> + <SELECT>
BY-PASS MODE: Under normal mode, by selecting these 2 keys at the same time during 5 seconds or longer UPS changes
from normal mode to bypass mode.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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4. INSTALATION
WARNINGS:
It is not allowed to connect output Neutral line to input Neutral line. This practice can damage UPS. This kind of damage is not
covered by warranty.
FIG-1
For all full-bridge models (1KF-3KF & 1KF-CN to 3KF-CN) it is not allowed to connect output Neutral to system Ground. This practice will
generate internal damage in the UPS. In full-bridge UPS output Neutral is not same than input Neutral so a floating voltage will be generated
between N-G at output side of the UPS. This voltage is not harmful for your equipment connected to UPS. If you need 0Vac in N to G for
your equipment, please check recommendation of FIG 3.
FIG-2
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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If your system requires output of UPS has N-G voltage close to 0Vac we suggest to install an isolation transformer at the UPS output.
Neutral line of secondary of the transformer can be connected to Ground (See FIG 3).
FIG-3
INSTALATION:
Install this unit in any protected environment with a dust free air flow. Also corrosive vapours and conductive contaminants must be
avoided. Do not use UPS outdoors or where either temperature or humidity exceeds tech specs. Install UPS at least 10 inches away from
your monitor to avoid magnetic interference.
1.- Plug input AC power cord to an appropriate power outlet with Line-Neutral-Ground contacts.
• Some models come with input power-cord with appropriate plug for your country.
• 3KVA in 120V could come with input terminal block. For 3KVA-120V models input cable to be connected to input Terminal
Block must be AWG12 or wider (for lengths shorter than 50 feet – 15m). Wire size is strongly affected by length and
temperature. Input wire must be selected and installed by qualified personnel according to local regulations.
2.- First time leave UPS recharging batteries during 6 hours before connecting your devices to the UPS to let batteries recover charging
level to offer full battery backup time.
3.- Connect your devices to be protected to UPS outlets. Take care to not overload UPS output by connecting devices with higher power
ratings than UPS power capacity. Laser printers, scanners and copiers frequently have two different power ratings: in stand-by power
ratings are very low compared with consumption rating during operation. If this kind of products will be connected to the UPS operation
power rating must be considering to size total power consumption to be connected to UPS.
4.- EPO Function: Emergency Power Off function allows to power off UPS outlets when EPO input is open. When EPO port is closed EPO
function is disable. When EPO function is activated UPS will perform following actions:
a) Power Off all outlets,
b) Switch to STAND-BY mode,
c) Acoustic alarm is activated as continuous beep
d) Warning message Nº 20 is indicated on LCD.
To disable EPO mode and recovering normal mode contact switch or jumper in EPO port must be closed and UPS must be powered On
by selecting ON push button.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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OPTIONAL KIT FOR EXTERNAL BATTERIES PACKS
There is a connector optional kit available for EPRO & EPRO-F series that allows connection of external battery packs to the UPS. This
optional kit can be get as option to be connected in UPS rear panel. This kit offers a DC connector for the rear panel and attached cable to
be connected to internal batteries. In that way internal batteries will be available to be connected to external batteries by DC connector.
INSTRUCTIONS TO CONNECT EXTERNAL BATTERIES
If UPS already has DC connector installed for External Batteries (EXBATT) follow instructions of this section. If not, install connection kit
according to its manual.
IMPORTANT:
Every UPS model has its own DC connector kit with different size and color. This avoids to connect the wrong EXBATT to your UPS. User
must be sure about the kind of EXBATT to be connected to UPS. In case of doubts we recommend to revise product label and instructions
of this manual.
MODELO VOLTAJE DC MODELO VOLTAJE DC MODELO VOLTAJE DC
EPRO 1K 36 Vdc
EPRO 1.5K 36 Vdc EPRO 1KF 24 Vdc EPRO 1KF-CN 24 Vdc
EPRO 2K 72 Vdc EPRO 2KF 48 Vdc EPRO 2KF-CN 48 Vdc
EPRO 3K 72 Vdc EPRO 3KF 72 Vdc EPRO 3KF-CN 72 Vdc
1) Place EXBATT close to the UPS
2) We recommend to measure DC voltage on both EXBATT and UPS before making any connections. Input breaker on EXBATT must be in
ON position before measuring DC voltage. Verify both voltages are similar according to above tables.
3) Turn OFF input breaker in all EXBATT to be connected. Connect UPS to first EXBATT using EXBATT cable included in EXBATT box.
4) Connect second EXBATT to first EXBATT in similar way.
5) After connecting all EXBATT, Turn ON all input breakers on EXBATT.
COMUNICATION PORTS
Models (F) and (F-CN) come with USB port inserted in intelligent slot. If a different communication port is required as RS232, LAN Card,
etc, you must remove USB port to connect new port.
Models 1K-3K already include RS232 + USB on rear panel. Intelligent slot is only required for connecting LAN card, Relay card, etc.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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5. CONFIGURATION
Any configuration modification must be applied with UPS connected to AC line but in OFF or STAND-BY mode.
This UPS can be configured to work under some different modes. Some important functions can also be configured in CONFIGURATION
MODE:
a) Normal Mode: Also known as AC MODE. Under this mode UPS works as ONLINE UPS. UPS outlets are supplied by AC power
generated by UPS inverter circuit offering a clean power to your devices.
b) ECO Mode: Under this mode UPS works as OFF-LINE UPS. UPS outlets are supplied by AC input source. UPS supervises input
source to switch to ONLINE mode only when input source is out of range This is not a recommendable mode for those critical
applications that require ONLINE UPS.
Default mode set as factory is NORMAL MODE (Online UPS).
c) Output Voltage: It can be configured to any of 4 available values:
In 120Vac Models: 110Vac, 115Vac, 120Vac, 127Vac,
In 220Vac Models: 208Vac, 220Vac, 230Vac ó 240Vac
d) Output Frequency: It can be selected to 50Hz or 60Hz. Default configuration allows auto-selection to match with frequency of
input AC source. NOTE: When conversion frequency mode is activated UPS power capacity could be reduced
e) Programmable Outputs: There are 2 groups of outlets:
• Standard Outlets: They work as expected in any UPS. This kind of outlets under battery keep powered until batteries reach very low
level or up to UPS receives power off command from software.
• Programmable Outlets: If programmable outlets function is configured, programmable outlets can be powered off by internal timer
before UPS detects very low battery level. Most common application for programmable outlets is for connecting non critical devices
to them so that backup time can be longer for those critical devices connected in standard outlets.
6. OPERATION
This is UPS is ONLINE DOUBLE CONVERSION type and it has been designed to offer the most clear power without switching transitions or
dead times. In that way your hardware but also your valuable data will be safe when your PC related equipment is connected to EPRO
series UPS.
Power output is sine-wave type same as supplied by AC main source.
Depending of AC input source, this UPS can work under one of two following modes:
Stand-By Mode:
UPS goes to Stand-By mode when it is just connected to AC input source. BYPASS mode must not be previously
activated. If BYPASS is activated, UPS will go to BYPASS mode just after UPS is connected to input source.
Normal AC Mode (Online) :
It is the default mode when AC input source is OK and ON button is selected. If ON button is not selected, UPS
will remain in stand-by mode or bypass (if bypass has been configured as ENABLE)
Under normal online mode, power output is generated by UPS inverter. Inverter takes power from AC/DC converter feed by AC input
source. AC input source is only used under this mode to recharging batteries when necessary.
Battery Mode:
Also known as Inverter Mode. It is the mode when AC input source is out of range or black-out is detected by the UPS.
Under this mode power output is generated by UPS inverter that takes power from batteries.
There is no dead time (transition time is ZERO ms) related to switching from normal mode to battery mode since load is always powered
from inverter. This is main characteristic of an ONLINE UPS.
BYPASS Mode:
Bypass is a working state where UPS supply outlets directly from input AC source. In this mode Inverter does not supply
outlets from inverter.
Bypass mode can be forced by user from Online mode by selecting ON & SELECT buttons at same time during 5 minutes. It can be also
activated by configuring BYPASS as enable in configuration menu and connecting UPS to AC source without activating ON button.
Bypass mode can be also forced in automatic way by UPS in case it detects external overload or internal failure.
ECO Mode:
This UPS also offer a third operation mode name ECO MODE. Under this mode (selectable by LCD configuration menu) UPS
works as OFF-LINE UPS. Load is powered from AC input and UPS only switch to battery mode when input is out of range or in black-out
status. Transition time from ECO mode to Battery mode is not zero. Typically is about 4ms that is why ECO Mode is not recommended for
critical applications.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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7. OPERATION MODES AND LCD
Operation Mode Description LCD
ONLINE
* UPS ON
* Input AC source OK
* UPS output generated by inverter
ECO
* UPS in ON
* ECO mode activated.
* Input AC source is OK
* UPS output feed from AC input to save energy.
* UPS in ON
* ECO mode activated.
* Input AC source out of acceptable range
* UPS output generated by inverter.
FREQUENCY CONVERTER
FUNCTION
CF function enabled to generate output frequency
as selected.
BATTERY MODE
When AC input source is out of range Ups goes
to battery mode to supply output from taking
energy from batteries.
BYPASS
If UPS is overloaded by big consuming load
connected at UPS output, UPS changes to
BYPASS mode feeding outlets from input AC
source. This mode can be set also by front panel
(by selecting “ON/MUTE” + “SELECT” at same
time).
STAND-BY
* UPS is OFF
* No power in UPS outlets.
* Input AC source is OK.
* Batteries are been charged
TEXT MEANING
ENA
Enable (Habilitado)
DIS
Disable (Des-habilitado)
ESC
Escape (Salir)
HLS
High Limit for Baypass (Límite Alto para Bypass)
LLS
Low Limit for Baypass (Límite Bajo para Bypass)
BAT
Battery (Batería)
CF
Converter (Convertidor de Frecuencia)
EP
EPO (Emergency Power Off)
FA
Fan (Ventilador)
TP
Temperature (Temperatura)
CH
Charger (Cargador de Baterías)
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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8. LCD DESCRIPTION
1
Indicates battery charging level by 4 segments bar:
76-100%.
51-75%
26-50%,
0-25%,
BATT FAULT y LOW BATT indicate abnormal battery situation
2
Indicates UPS time under battery mode:
H: hours, M: minutes, S: seconds
3
Alert triangle symbol indicates alarm or error.
Two (2) digits code indicates error / alarm code.
4
This symbol indicates buzzer alarm state: active or muted
5
Indicates power supplied by UPS by 4 segment bar:
75% - 100%
50% - 75%
25% - 50%
0% - 25%
• OVERLOAD & SHORT indicate abnormal situation at UPS
output.
6
UPS mode is indicated graphically:
• Normal
• Bypass
• ECO
• Battery.
7
3 digits code at left show input values
3 digits at right indicates output values
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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9. UPS CONFIGURATION
Configuration menu is activated by selecting SELECT push button at front panel during 5 seconds or longer. UPS must be connected to
input AC source but in stand-by mode (powered off).
When entering in configuration mode you will see EXIT screen identified as 00:
You can navigate in configuration menu by using
keys in front panel.
Each configuration screen is identified by 2 digits number: 01, 02, etc
On each screen 2 parameters are indicated (PAR-1 and PAR-2):
IMPORTANT NOTE::
EVERY UPSFAMILY HAS ITS OWN CONFIGURATION MENU WITH DIFFERENT FUNCTIONS AND OPTIONS
CONFIGURATION MENU BY MODEL :
FUNCTION EPRO 1K / 1.5K / 2K / 3K EPRO (F) 1KF / 2KF / 3KF EPRO (F-CN) 1KFCN / 2KFCN / 3KFCN
00
ESC screen ESC screen ESC screen
01
Output Voltage Setting Output Voltage Setting Output Voltage Setting
02
CF : Enable/Disable Input Range (Vac) for normal mode Input Range (Vac) for normal mode
03
Frequency output (Hz) ECO Mode: Enable/Disable ECO Mode: Enable/Disable
04
ECO Mode: Enable/Disable Input Range (Vac) for ECO mode Input Range (Vac) for ECO mode
05
Input Range (Vac) for ECO mode BYPASS Mode: Enable/Disable BYPASS Mode: Enable/Disable
06
BYPASS Mode: Enable/Disable Input Range (Vac) BYPASS mode Input Range (Vac) BYPASS mode
07
Input Range (Vac) BYPASS mode Max. running time for general outlets.
08
Programmable Outlets:
Enable/Disable
Input Range (Hz) BYPASS mode
09
Max. running time for PROG.
Outlets
AH setting for batteries
10
Max. running time for general
outlets.
N- G: Voltage Control : Enable /Disable
FUNCTION: 00 - 10
PAR-1 PAR-2
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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MODEL: EPRO (F-CN) : 1KF-CN, 2KF-CN & 3KF-CN
Screens for 230V models. 120V models have their own screens showing values typical for 120V systems.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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MODEL: EPRO (F) : 1KF, 2KF & 3KF
Screens for 230V models. 120V models have their own screens showing values typical for 120V systems.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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MODEL: EPRO : 1K, 1.5K, 2K & 3K
Screens for 230V models. 120V models have their own screens showing values typical for 120V systems.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
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10. ERROR CODES
FAILURE / ERROR CODE ICON
Bus failure 01
Hi BUS Voltage 02
Low BUS Voltage 03
Bus Unbalanced 04
Short-circuit in BUS 05
Soft-start Inverter Failure 11
Inverter: Hi Voltage 12
Inverter: Low Voltage 13
Inverter output short circuit 14
Battery Very High Voltage 27
Battery Very Low Voltage 28
Over Temperature 41 x
Overload: UPS power output capacity has been exceeded. Inverter cannot
supply output.
43
11. ALARMS ON LCD
ALARM Description ICON on LCD Beep Alarm
Low battery 1 / s
Overload: hi power consumption detected at UPS output. 2 / s
Battery disconnected 1 / s
Batteries overcharged 1 / s
Input Cable failure 1 / s
EPO enable 1 / s
FAN failure 1 / s
Over Temperature 1 / s
Battery charger problem 1 / s
Input out of range in bypass mode 1 / s
Battery failure 1 / s
Battery need to be replaced 2 / s
Input frequency unstable for BYPASS mode 1 / s
EEPROM memory error 1 / s
BEEP ALARM
Battery Mode: 1 “Beep” every 4 seconds
Battery Low: 1 “Beep” per second
Output Overload: 2 “Beeps” per second
UPS Failure: Continuous Beep
By-Pass Mode: 1 Beep every 10 seconds.
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12. TROUBLESHOOTING
Problem Description Probable Root Cause Suggested Action
* LCD does not show input voltage value
* AC input failure alarm active
(1 beep / 4s) however AC input source is OK
Input power cord is not connected Check input power cord connection.
Input power cord is connected into UPS
outlet.
Check input power cord connection.
UPS cannot be powered on even AC input is
OK.
Beep alarm is active (1 beep/s) & LCD shows:
EPO function is active.
Re-establish emergency power off switch
and set UPS in normal mode.
UPS cannot be powered on even AC input is
OK.
ON push button is not been selected
properly
Push ON button during 2 seconds or
longer
1 beep / s alarm is active and LCD shows:
Input Line and Neutral are swapped Rotate UPS plug at wall socket to allow
correct line-neutral connection. This
suggestion is only valid for Schuko
power plug type.
1 beep / s alarm is active and LCD shows:
Internal or external batteries are not
properly connected
Check battery connection.
* Code 27
* Active:
* Continuous beep
Very high voltage at batteries or
charger failure
Batteries and charger must be inspected
by qualified personnel
* Code 28
* Active:
* Continuous beep
Very low voltage at batteries or charger
failure
Batteries and charger must be inspected
by qualified personnel
* Intermittent: +
* 2 beeps per second.
UPS overloaded Disconnect devices from UPS outlets
until solving overload
* Intermittent: +
* 2 beeps per second.
* By-Pass activated
UPS overloaded. UPS has changed to
BYPASS mode to avoid internal
damage.
Disconnect devices from UPS outlets
until solving overload
After repetitive small overloads, UPS
has changed to BYPASS mode.
Disconnect devices from UPS outlets
until solving overload. Then power off
UPS and re-star again.
* Code 43
* Active:
* Continuous beep
UPS has been automatically powered
off because overload.
Disconnect devices from UPS outlets
until solving overload. Then power ON.
* Active: on LCD.
* Continuous beep
UPS has been automatically powered
off because short circuit detected at
output.
Check short circuit problem in devices
connected to UPS
* Any of following codes indicated on LCD:
1, 2, 3, 4, 11, 12, 13 o 41
* Continuous beep
Internal Ups failure detected. UPS
working in any of following modes:
1. UPS output powered in BYPASS
mode
2. UPS outlets powered off
Call service support
Very short backup time Batteries can be discharged because
recent use..
Let UPS recharge batteries during 6
hours before check backup time again.
Battery can be degraded because long
lifetime.
Batteries must be replaced by new
batteries.
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13. SOFTWARE
Our control software offers huge capabilities to monitor your UPS and configure key shutdown parameters. Also event and data log are
available in software options.
Main software features are:
• Friendly human interface to UPS.
• Controlled files saving and OS shutdown when blackout is detected.
• Configurable scheduled shutdown and Auto-tests
Some UPS models include software CD inside the box. For others software downloading is available from our website.
Download always software user manual and follow it carefully during software installation.
14. BATTERIES: MAINTENANCE AND CARE
When battery backup time is noticeable shorter it is time to replace batteries. To get longer lifetime we recommend applying a deep
discharge every 3 months. Operation temperature should be below 25ºC.
IMPORTANT: RECHARGING PLAN DURING LONG STORAGE
When UPS is storage periodic recharge must be performed as indicated in below table.
Long storage without recharging will damage batteries. This kind of problem is not covered by original product warranty.
Storage Temperature Recharge Frequency Recharge Time
-25°C to +30°C 3 months 6 hours
+30°C to +45°C 2 months 6 hours
USER MANUAL - EPRO 1K-3K / 1KF-3KF
_________________________________________________________________________________________________________________________________
www.integra-ups.com 1305-EPRO 1K-3K - 19
15. WARRANTY AND SUPPORT
Support: If a failure or problem is detected please check troubleshooting section in user manual. If problem cannot be solved please
contact authorized service center or authorized dealer.
Batteries: Rechargeable batteries can be charged and discharged hundreds of times. However they will eventually wear out. This is not a
defect or failure so that batteries wear out is not covered by this warranty.
Battery lifetime will depend of operative conditions like working temperature, type and frequency of discharging cycles. Higher the
temperature shorter will be the lifetime. Frequent and deep discharging cycles also will short lifetime. For critical applications batteries
should be revised and replaced periodically. Long storage (longer than 6 months) without required recharging will wear out batteries. This
situation is not covered by this limited warranty since this is not considered as a defect. Check recharging instructions on user manual.
Conditions Limited Warranty “PRO-11”
1.- Subject to the conditions of this limited warranty, this product is warranted to be free from defects in materials and workmanship at the
time of INTEGRA supplies the product.
In Europe, warranty time is 2 years on electronic parts and 2 year on internal batteries from INTEGRA invoice date.
In America, warranty time is 2 years on electronic parts and 1 year on internal batteries from INTEGRA invoice date.
Standard warranty times could vary depending on country/region or extended by purchasing warranty options. Please check warranty
conditions by country/region in our web www.integra-ups.com.
2.- If during the warranty period, this product fails to operate under normal use and service, due to defects in materials or workmanship,
authorized distributor or service center will, at their option, either repair or replace the product in accordance with terms and conditions
stipulated herein. Transportation expenses are not covered by this limited warranty.
3.- Warranty is valid only if the original invoice issued by INTEGRA, specifying date of purchase, serial number and name of the dealer, is
presented with the product to be revised. INTEGRA and authorized partners reserve the right to refuse warranty service if any of this
information has been removed, changed or missing in original invoice document.
4.- If product is repaired or replaced, repaired or replaced product will be warranted for the remaining time of the original warranty or for
90 days on repaired part from date of repair, whichever is longer.
5.- INTEGRA or their distribution/service partners reserve the right to charge handling fee if returned product is free of failure or it is out of
warranty because any of the reasons described in this warranty.
6.- If product is out of warranty a reparation proposal will be sent to the user for his approval. If proposal is not accepted, service center
will keep product available for the user during 60 continuous days. After this period product would be disposed and user will not be able to
rise any claim.
7.- Rechargeable batteries, like included in this product, will definitively wear out even under normal operation. This is not a defect or
failure so it is not covered by this warranty.
8.- This warranty does not cover batteries wear out caused by improper or long storage (over 6 months without required recharging
indicated in product manual). Even performing recharging procedure this product cannot be storage longer than 18 months. Problems on
batteries caused by this kind of long storage are not covered by this warranty.
9.- This warranty does not cover product failures caused by installations, modifications or repair performed by non authorized person. If
product is open by not authorized technician warranty will be considered void. This warranty does not cover failure caused by inadequate
installation or maintenance, misuse, accidents, fire or floods.
10.- This product can include protection devices like input fuse or input breaker. Activation of this kind of devices is not a failure it is
caused by an improper product installation. Input fuse or breaker reset or replacement is not covered by this warranty.
11.- This warranty does not cover damages produced during transportation from user to technical service caused by improper packing of
the product by user.
12.- Warranty terms and conditions cannot be modified or extended by third parties without written approval of INTEGRA.
Limited Warranty “PRO-11”
- INTEGRA does not warrant that the operation of this product will be uninterrupted or error-free during its lifetime. If product fails to work,
the maximum liability of INTEGRA under this limited warranty is expressly limited to the lesser of the price you have paid for the product or
the cost of repairing or replacement of any hardware components that malfunction in conditions of normal use.
- In no event will INTEGRA be liable for any damages caused by the product or the failure of the product to perform, including any lost
profits or savings or special, incidental, or consequential damages. INTEGRA is not liable for any claim made by a third party to INTEGRA
or to final user.
- INTEGRA is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware
product.
- INTEGRA is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware
product.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
_________________________________________________________________________________________________________________________________
www.integra-ups.com 1305-EPRO 1K-3K - 20
16. REAR PANEL
1.- Programable Outltes 8.- RS-232
2.- Standar UPS Outlets 9.- SNMP Smart Port
3.- AC Input 10.- External Battery Connector (EXBATT)
4.- Input Breaker 11.- AC Output Terminal Block
5.- RJ45 Surge Protected Sockets 12.- Output Breaker
6.- Emergency Power Off Connector 13.- AC Input Terminal Block
7.- USB
220V SCHUKO (CE 7/7) 120V NEMA** 220V SCHUKO (CE 7/7) 120V NEMA**
1K – 1.5K 1K- 1.5K 1KF & 1KF (CN)
1KF & 1KF (CN)
2K 2K 2KF & 2KF (CN) 2KF & 2KF (CN)
3K 3K 3KF & 3KF (CN)
3KF & 3KF (CN)
** NOTE: NEMA-220V models have same rear panel than NEMA-120V models.
USER MANUAL - EPRO 1K-3K / 1KF-3KF
_________________________________________________________________________________________________________________________________
www.integra-ups.com 1305-EPRO 1K-3K - 21
17. ESPECIFICACIONES 1K/1.5K/2K/3K (1/2)
INPUT / ENTRADA
Freq. Range / Rango Frecuencia
Slew Rate / Seguimiento de F.
Output Regulation / Rango de Salida
Freq. Conversion / Conversión Frec.
EPO /Apagado Emergencia
Progammable Outputs / Salidas Prog.
Eco Mode
AC Mode / Modo Normal
Shortcircuit / Cortocircuitos
Battery Mode / Modo Batería
Type / Tipo
Cap. & Qty
Recharge Time / Recarga
Charging Voltage / Voltaje de Carga
Charging Amps / Corriente de Carga
EXT. BATT CABINETS (Optional) - BATERIAS EXTERNAS (opcionales)
Standard EXT-BATT pack
41Vdc 41Vdc 82Vdc 82Vdc
1.5K
1500VA
1200W
Y
Y
100%~110%: (warning-alarma) / 110%~130%: 1min: bypass / >130% : 1s: bypass
Full Protection for all outlets / Protección en todas las salidas
100%~110%: (warning-alarma) / 110%~130%: 30s: shutdown / >130% : 1s : shutdown
Sealed Lead Acid VRLA-AGM / Sellada de Libre Mantenimiento VRLA-AGM
4 Hours for 90% capacity / 4 Horas para recuperar el 90% de carga
UPS status, Load level, Battery, Input/Output voltage, Discharge timer, and Fault conditions
Estado del UPS, Consumo, Baterías, Voltaje Entrada/Salida, Autonomía, Diagnostico Fallas
INDICATORS / INDICADORES
LCD
ALARM / ALARMAS
Alarm Beep / Alarma Sonora:
1.0 A (Ma x. )
x 12V-9Ah x 12 12V-9Ah x 12x
Battery Mode, Low batt., Overload, UPS Failure / Modo Batería, Baja batería, Sobrecargas, Falla
12V/7AH x 3 12V/7AH x 6 12V /9AH x 612V/9AH x 3
OVERLOAD/ SOBRECARGA
BATTERIES / BATERIAS
> 83%Battery Mode / Modo Batería > 83% > 83% > 83%
AC Mode / Modo AC > 85% > 88% > 88%> 85%
EFFICIENCY / EFICIENCI
A
> 93% > 93% > 93%
YYYY
> 93%
YYY
YYY
AC to Inverter / Tiempo AC a Inversor 0 ms
Wave form / Forma de Onda Pure Sine wave / Sinusoidal Pura
Current Crest Ra tio / Factor de Cres ta 3:1 @ 100% load
Harmonic Distortion /
Dist. Armónica (THDv)
< 3% @ Linear Load / Carga Lineal
<6% @ No Linear Load / Carga no Lineal
Voltage Output / Voltaje de Salida AC
+/-1%
Frequency / Frecuencia (Bat t. Mode) (*N3) 50 Hz +/- 0.25 Hz - 60Hz +/- 0.3 Hz
Input THDi / THDi de Entrada < 7% @ 100% load
1 Hz / s
OUTPUT / SALIDA
(*N1) Model 120V: 110/115/120/127Vac - Model 220V: 208/220/230/240Vac
40 Hz - 70Hz
Phase / Fases Single phase with ground / 1 fase + Tierra
Power Fact or / Factor de Potencia > 0.99 @ 100% load
Range / R ango - Va c (Models 120V):
Mode l 120V: 80Vac-150Vac (@ 100% load)
Mode l 120V: 50Vac-150Va c ( @ 50% load)
Range / R ango - Va c (Models 220V):
Mode l 220V: 160Vac-300Vac (@ 100% load)
Mode l 220V: 110Vac-300Va c (@ 50% load)
1600W 2400W
Capa city / Capa cidad (VA) 1000VA 2000VA 3000VA
ONLINE UPS 1K-3K 1K 2K 3K
Capa city / Capacidad (W) 800W
USER MANUAL - EPRO 1K-3K / 1KF-3KF
_________________________________________________________________________________________________________________________________
www.integra-ups.com 1305-EPRO 1K-3K - 22
17. ESPECIFICACIONES 1K/1.5K/2K/3K (2/2)
PRODUCT FEATURES / CARACTERISTICAS DEL PRODUCTO
DxWxH / Prof.*Ancho*Altura (mm)
Net Weight / Peso Neto (kgs) 13 14 26 28
UPS MODEL: 230Vac (EUROPE)
Prog. Outlets / Salidas prog. (*N2)
UPS MODEL: 120Vac (AMERICA)
Prog. Outlets / Salidas prog. (*N2)
External Battery Cabinet (Tower)
DxWxH / Prof.*Ancho*Altura
Net Weight / Peso Neto (kgs)
UPS "Tower" Type
Unit CARTON: DxWxH (mm)
Unit Gross Weight / Peso Bruto
Half Pallet / Medio Pallet
Full Pallet / Pallet Completo
External Battery Cabinet
Unit CARTON: DxWxH (mm)
Unit Gross Weight / Peso Bruto
Half Pallet / Medio Pallet
Full Pallet / Pallet Completo
OPERATIONAL CONDITIONS / CONDICIONES DE OPERACIÓN
Temperature / Temperatura
(*N1): Output voltage is selectable by LCD / El Voltaje de salida es configurable entre 4 alternativas seleccionables en el LCD
(*N2): Backup time for programable outlets is configurable (in minutes) by LCD to offer longer time to critical loads connected to normal outlets
La autonomí a de l as salidas programables es configurable (en min.) en e l LCD para de jar may or autonomía para las sali das normal es
(*N3): Converter M ode Functi on all ows to set output frequency at constant value: 50Hz or 60Hz when input Frequency is within 40 - 70 Hz
El modo de Conversión de Frecuencia permi te fijar l a salida a 50 o 60Hz siempre que l a frecuencia de entrada se mantenga entre 40 y 70 Hz.
** Derate capacity to 60% of total capacity when Frequency converter mode is activated.
When the output vol tage i s adjusted to 208VAC (i n 220Vac model s) output ca pacity de rates to 80%.
** La capacidad en VA/ Watts se degrada y baja hasta el 60% en modo "Conver tidor de Fre cuiencia".
Cuando el voltaj e de salida se ajusta a 208Vac (en los m odelos de 220Vac) se pierde un 20% de capacidad de salida.
** Maxi mum w orki ng a ltitud i s 4.000m. Over 1.000m output derates 1% e very 100m.
Altura má xima de operación es 4.000m. Sobr e los 1.000m l a potenci a de sal ida di sm inuye un 1% ca da 100m.
472x230x340 560x320x470
NA NA 24pcs 24pcs
472x230x340 560x320x470
NA
PACKING / EMPAQUE
Standard Outlets / Salidas Estándar
COMMUNICATION / COMUNICACION
Smart RS-232 & USB
Intelligent SNMP Port:
AS400 Interface (opt ional comm. Card) / Interfaz con AS400 (tarjeta opcional)
30 Kg15 Kg14 Kg
Technical specifications may change without further notice / Por motivos comerciales o técnicos las especificaciones pueden cambiar sin previo aviso.
NA NA 12pcs 12pcs
Rel. Humidity / Humedad Relativa < 95 % RH (non-condensing / no condensante)
Technical specifications can be modified to comply with special requirements / Las especificaciones pueden bajo requerimiento adaptarse a proyectos especiales
NA 31 41NA
0 - 40 ºC
Noise Level / Ruido Producido < 45dBA @ 1 m
Windows family; Linux; Unix; Mac OS
LAN Card SNMP type - optional / Comunicación con LAN mediante SNMP opcional
560x320x470 560x320x470NA
29 Kg
50pcs 24pcs 24pcs50pcs
30pcs 12pcs 12pcs30pcs
NA 421x190x318 421x190x318
NEMA-15 x 2 NEMA-20 x 4 NEMA-20 x 3NEMA-15 x 2
NA
NEMA-15 x 2 NEMA-20 x 4 NEMA x 3 +TB
SCHUKO x 1 SCHUKO x 2 SCHUKO x 2SCHUKO x 1
NEMA-15 x 2
Standard Outlets / Salidas Estándar SCHUKO x 1 SCHUKO x 2 SCHUKO x 2
397x145x220 421x190x318 421x190x318
SCHUKO x 1
1.5
K
397x145x220
ONLINE UPS 1K-3K 1K 2
K
3K
29 39NA NA
USER MANUAL - EPRO 1K-3K / 1KF-3KF
_________________________________________________________________________________________________________________________________
www.integra-ups.com 1305-EPRO 1K-3K - 23
17. ESPECIFICACIONES (1KF / 2KF / 3KF) & (1KF-CN / 2KF-CN / 3KF-CN) (1/2)
INPUT / ENTRADA
Freq. Range / Rango Frecuencia
Slew Rate / Seguimiento de F.
Surge Immunity Level
Output Regulation / Rango de Salida
Freq. Conversion / Conversión Frec.
EPO /Apagado Emergencia
Progammable Outputs / Salidas Prog.
Eco Mode
AC Mode / Modo Normal
Output Shortcircuit / Cortocircuito en Salida
Battery Mode / Modo Batería
Type / Tipo
Cap. & Qty
Recharge Time / Recarga
Charging Voltage / Voltaje de Carga
Charging Amps / Corriente de Carga
EXT. BATT CABINETS (Optional) - BATERIAS EXTERNAS (opcionales)
Standard EXT-BATT pack
> 7KV (EN61000-4-5)
27.4Vdc 54.7Vdc 82.1Vdc
100%~110%: (warning-alarma) / 110%~130%: 30s : shutdown / >130% : 1s: shutdown
100%~110%: (warning-alarma) / 110%~130%: 1min: bypas s / >130% : 1s: bypas s
Full Protection for all outlets / Protección en todas las salidas
Sealed Lead Acid VRLA-AGM / Sellada de Libre Mantenimiento VRLA-AGM
4 Hours for 90% capacity / 4 Horas para recuperar el 90% de carga
UPS status, Load level, Battery, Input/Output voltage, Discharge timer, and Fault conditions
Estado del UPS, Consumo, Baterías, Voltaje Entrada/Salida, Autonomía, Diagnostico Fallas
Battery Mode, Low batt., Overload, UPS Failure / Modo Batería, Baja batería, Sobrecargas, Falla
N
NNN
> 86%
Model 120V: 80Vac-150Vac (@ 100% load)
Model 120V: 50Vac-150Vac (@ 50% load)
Model 220V: 160Vac-300Vac (@ 100% load)
Model 220V: 110Vac-300Vac (@ 50% load)
N
> 93%
> 89%
(*N3) 50 Hz +/- 0.25 Hz - 60Hz +/- 0.3 Hz
3:1 @ 100% load
N
12V/9AH x 2
> 89%
> 93% > 93%
N
800W
12V/9AH x 4
1.0 A (Max.)
12V-9Ah x 8
40 Hz - 70Hz
Single phase with ground / 1 fase + Tierra
> 0.99 @ 100% load
2000VA 3000VA
2400W
(*N1) Model 120V: 110/115/120/127Vac - Model 220V: 208/220/230/240Vac
+/-1%
> 88%
< 3% @ Linear Load / Carga Lineal
<6% @ No Linear Load / Carga no Lineal
> 90% > 89%
0 ms
1KF & 1KF-CN 2KF & 2KF-CN
Range / Rango - Vac (Models 220V):
Harmonic Distortion /
Dist. Armónica (THDv)
EFFICIENCY / EFICIENCIA
AC Mode / Modo AC
< 7% @ 100% loa d
1 Hz / s
3KF & 3KF-CN
1000VA
Voltage Output / Voltaje de Salida AC
Capacity / Capacidad (W)
Input THDi / THDi de Entrada
1600W
x12V-9Ah x 12
12V/9AH x 6
Pure Sinewave / Sinusoidal Pura
NN
OUTPUT / SALIDA
Phase / Fases
Power Factor / Factor de Potencia
ONLINE UPS (1/2)
Range / Rango - Vac (Models 120V):
Capacity / Capacidad (VA)
Frequency / Frecuencia (Batt. Mode)
AC to Inverter / Tiempo AC a Inversor
Waveform / Forma de Onda
BATTERIES / BATERIAS
LCD
OVERLOAD/ SOBRECARGA
Current Crest Ratio / Factor de Cresta
Battery Mode / Modo Batería
INDICATORS / INDICADORES
ALARM / ALARMAS
Alarm Be ep / Alarma Sonora:
USER MANUAL - EPRO 1K-3K / 1KF-3KF
_________________________________________________________________________________________________________________________________
www.integra-ups.com 1305-EPRO 1K-3K - 24
17. ESPECIFICACIONES (1KF / 2KF / 3KF) & (1KF-CN / 2KF-CN / 3KF-CN) (2/2)
PRODUCT FEATURES / CARACTERISTICAS DEL PRODUCTO
DxWxH / Prof.*Ancho*Altura (mm)
Net Weight / Peso Neto (kgs)
UPS MODEL: 230Vac (EUROPE)
Prog. Outlets / Salidas prog. (*N2)
UPS MODEL: 120Vac (AMERICA)
Prog. Outlets / Salidas prog. (*N2)
External Battery Cabinet (Tower)
DxWxH / Prof.*Ancho*Altura
Net Weight / Peso Neto (kgs)
UPS "Tower" Type
Unit CARTON: DxWxH (mm)
Unit Gross Weight / Peso Bruto (Kg)
Half Pallet / Medio Pallet
Full Pallet / Pallet Completo
External Battery Cabinet
Unit CARTON: DxWxH (mm)
Unit Gross Weight / Peso Bruto (Kg)
Half Pallet / Medio Pallet
Full Pallet / Pallet Completo
OPERATIONAL CONDITIONS / CONDICIONES DE OPERACIÓN
Temperature / Temperatura
(*N1): Output voltage is selectable by LCD / El Voltaje de salida es configurable entre 4 alternativas seleccionables en el LCD
(*N2): Backup ti me for programable outlets is configurable (i n minutes) by LCD to offer longer time to critical loads connected to normal outl ets
La autonomía de las salidas programables es configurable (en min.) en el LCD para dejar mayor autonomía para las salidas normales
(*N3): Converter Mode Function all ows to set output frequency at constant value: 50Hz or 60Hz when input Frequency is within 40 - 70 Hz
El modo de Conversión de Frecuencia permite fijar la salida a 50 o 60Hz siempre que la frecuencia de entrada se mantenga entre 40 y 70 H z.
** Derate capaci ty to 60% of total capacity when Frequency converter mode is activa ted.
When the output voltage is adjusted to 208VAC (in 220Vac models) output capacity derates to 80%.
** La capacidad en VA/ Watts se degrada y baja hasta el 60% en modo "Convertidor de Frecuiencia".
Cuando el voltaje de sali da se ajusta a 208Vac (en los mode los de 220Vac) se pierde un 20% de capacidad de sa li da.
** Maxi mum worki ng altitud i s 4.000m. O ver 1.000m output de rates 1% ev ery 100m .
Altura máxima de operación es 4.000m. Sobre los 1.000m la potencia de salida disminuye un 1% cada 100m.
LAN Card SNMP type - optional / Comunicación con LAN mediante SNMP opcional
AS400 Int erface (optiona l comm. Card) / Interfaz con AS400 (tarjeta opcional)
NA
Windows family; Linux; Unix; Mac OS
560x320x470 560x320x470NA
50pcs
12pcs
24pcs
NA NA
12
3KF & 3KF-CN
< 95 % RH (non-condensing / no condensante)
0 - 40 ºC
< 45dBA @ 1 m
NA 31 41
12pcs
24pcs
13 19 30
472x230x340
30pcs
50pcs
30pcs
560x320x470
421x190x318
SCHUKO x 3 SCHUKO x 3 SCHUKO x 4
NA NA NA
NA 421x190x318
397x145x220 397x145x220 421x190x318
NEMA-20 x 4 NEMA-20 x 4 NEMA x 6 +TB
17 28
Technical specifications can be modified to comply with special requirements / Las especificaciones pueden bajo requerimiento adaptarse a proyectos es peci ales
Technical specifications may change without further notice / Por motivos comerciales o técnicos las especificaciones pueden cambiar sin previo aviso.
Standard Outlets / Salidas Estándar
Noise Level / Ruido Producido
1KF & 1KF-CN 2KF & 2KF-CN
NA 24pcs
Standard Outlets / Salidas Estándar
ONLINE UPS (2/2)
472x230x340
29 39NA
NA 12pcs
Intelligent SNMP Port:
COMMUNICATION / COMUNICACION
PACKING / EMPAQUE
Rel. Humidity / Humedad Relativa
Smart RS-232 & USB
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