USER GUIDE
Top Control Dishwasher
NS-DWR3SS1
Before using your new product, please read these instructions to prevent any damage.
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installing and setting up your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before using your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Finding a suitable location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Providing a proper power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Understanding your dishwasher’s features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How your dishwasher cleans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Wash cycle selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Filter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Smart wash system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Adjustable upper rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Preparing and loading dishes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Adding a dish . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Filling the detergent dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Filling the rinse aid dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Factors affecting performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using rinse aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Water temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Heat dry option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Water pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Maintaining your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cleaning the stainless steel panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cleaning the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cleaning the stainless steel inner door and tub. . . . . . . . . . . . . . . . . . . . . .23
Cleaning the filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cleaning the door and tub gaskets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Cleaning the air gap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Protecting your dishwasher for long periods . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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Top Control Dishwasher
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-DWR3SS1 represents the state of the art in dishwasher design and is
designed for reliable and trouble-free performance.
IMPORTANT SAFETY INSTRUCTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that
dangerous voltage constituting a
risk of electric shock is present
within your dishwasher.
This symbol indicates that there
are important operating and
maintenance instructions in the
literature accompanying your
dishwasher.
WARNING - When using your dishwasher, follow
basic safety precautions, including the following:
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Clean only with a damp cloth.
6 Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
7 Make sure that the available AC power matches the voltage
requirements of this appliance.
8 Refer all servicing to qualified service personnel. Servicing is required
when the appliance has been damaged in any way or it does not
operate normally.
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WARNING
Electric Shock Hazard
Failure to follow these instructions can result in electric shock, fire,
or death.
WARNING–DANGER
1 Never allow children to play with, operate, or crawl inside the
dishwasher.
2 Turn off the dishwasher before carrying out user maintenance on it.
3 If a component part is damaged, it must be replaced by the
manufacturer, its service agent, or similar qualified persons in order to
avoid a hazard.
4 This appliance is intended to be used in a household and similar
environments.
Basic precautions before use:
• Read all instructions before using the dishwasher.
• The manual does not cover every possible condition and situation that
may occur.
• Use the dishwasher only for intended function as described in this
manual.
• When loading items to be washed:
• Load sharp items and knives so that they are not likely to damage
the door seal and tub.
• Load sharp items and knives with the handles up to reduce the risk
of cut-type injury.
• Do not wash plastic items unless they are marked dishwasher safe or
the equivalent. If not marked, check with manufacture for
recommendation. Items that are not dishwasher safe may melt and
create a potential fire hazard.
• If the dishwasher drains in to a garbage disposal, make sure that
disposal is completely empty before running dishwasher.
• Do not tamper with the controls.
• Do not operate your dishwasher unless all enclosure panels are
properly in place.
• Do not touch the heating element during or immediately after use,
especially if the sanitize option has been selected.
• Do not let children abuse, sit, or stand on the door or racks of the
dishwasher.
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Top Control Dishwasher
• Under certain conditions, hydrogen gas may be produced in a hot
water system that has not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been
used for such a period, before using, turn on all hot water faucets and
let water flow from each for several minutes. This will release any
accumulated hydrogen gas. Hydrogen gas is flammable. Do not smoke
or use an open flame during this time.
• Do not store or use combustible materials, gasoline, or other
flammable vapors and liquids in the vicinity of this or any other
appliance.
• Use only detergents or rinse agents recommended for use in a
dishwasher and keep them out of the reach of children.
• Keep young children and infants away from the dishwasher when it is
operating.
• Do not use the dishwasher if it has a damaged power line or plug, and
do not plug the dishwasher into a damaged outlet. Failure to observe
these instructions may result in electrical shock.
• Remove the door to the washing compartment when removing an old
dishwasher from service or discarding it.
• To reduce the risk of injury, do not allow children to play in or on a
dishwasher.
SAVE THESE INSTRUCTIONS
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Package contents
Upper
spray arm
Detergent
dispenser
Cup sh elf
Silverware
basket
Middle
spray arm
Heating
element
Tub gas ket
Bottom rack
Lower
spray arm
Rinse aid
dispenser
Adjustable
upper rack
Top ra ck
•Dishwasher
•Hose
• Installation hardware (four wood screws, two top mounting clips, and
one hose clamp)
•User Guide
• Installation Guide
Main components
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Top Control Dishwasher
Installing and setting up your dishwasher
1 Water supply temperature should be between 120° ~ 149° F
(49° ~ 65° C).
2 Dispose of the discarded appliance and packing material properly.
3 The dishwasher must be grounded or it can result in a risk of electric
shock.
4 If there is any damage of the contact to the dishwasher, please
contact Customer Service. Do to attempt to repair or replace any part
by yourself.
For information on installing and setting up your dishwasher, refer to the
Installation Guide provided.
Before using your dishwasher
1 Remove the interior packing.
2 Remove all twist ties from the racks and spray arms.
3 Clean the interior surface with lukewarm water using a soft cloth.
Finding a suitable location
• This dishwasher is designed to be built-in.
• The dishwasher door must be able to fully open.
Providing a proper power supply
Check your local power source. This dishwasher requires a 120 V, 60 Hz
power supply.
Refer to the Installation Guide for additional information.
Understanding your dishwasher’s features
How your dishwasher cleans
The dishwasher fills with water, covering the filter area at the bottom.
Water is then pumped through the various filter and spray arms, spraying
a mixture of hot water and detergent against the soiled surfaces of your
dishes and silverware. Soil particles are separated and go down the drain
as the dirty water is drained and replaced with clean water. The number of
water fills is determined by the cycle selected.
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Wash cycle selections
10" (25 cm)
8" (20 cm)
11.75"
(29.85 cm)
13.75"
(34.9 cm)
Cycle times are approximate and will vary with options selected. Hot
water is necessary to activate dishwasher detergent and melt fatty food
soils.
An automatic sensor checks the incoming water temperature and, if it is
not hot enough, the timer will be delayed to allow for the water to heat
for the main wash of all cycles. This happens even when Hi-Temp Wash is
selected, so that higher temperature will be available to handle heavier
soil loads.
Filter system
Your dishwasher has a multiple filter system which includes four separate
filter meshes. It separates dirty water and clean water into different
chambers. The multiple filter system helps your dishwasher to get better
performance with less water and less energy.
Smart wash system
Your dishwasher has a smart wash system under the normal wash and
auto wash programs which selects the wash cycle based on how large
and how soiled the load, permitting your dishwasher to clean more
efficiently every time. When a partial load of lightly soiled dishes is placed
in the unit, a short wash cycle is automatically selected. When a full load
of heavily soiled dishes is placed in the unit, a heavy wash cycle is
automatically selected.
Adjustable upper rack
The upper rack of your dishwasher can be raised or lowered to
accommodate loading dishes of varying heights in either rack. After
removing the 3rd rack, the upper rack clearance height can be adjusted
from 8" to 10" (20 to 25 cm). The lower rack clearance height can be
adjusted from 11" to 13" (28 to 33 cm). See Adjusting the upper rack
page 16
.
on
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Top Control Dishwasher
Using your dishwasher
Using the control panel
Your dishwasher’s control panel is located on the top edge of the door.
The door must be opened to make settings and operate the dishwasher.
Power
Turn the power on and off by pressing and holding the power button for
three seconds.
Cycles
Select a cycle based on the type of dishes to be washed and the level of
soil on the dishes.
Cycle times are approximate and will vary with options selected. The
timer will be delayed to allow for the water to heat for the main wash of all
cycles if the sensor detects the water is not hot enough. Below is water
use and cycle times under standard conditions.
# CYCLE DESCRIPTION WATER USE
A fast wash for lightly soiled dishes
and silverware. Uses sensors to
1
2
3
Auto
Normal
Wash
Heavy
determine the soil level of the load,
then adjust the wash cycle to
optimize wash performance, water,
and energy usage.
Use for regularly soiled dishes or
silverware.
Use for hard-to-clean, heavily soiled
dishes, pots, and pans.
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3 - 5.9 gal.
(11.4 - 22.5 l)
3 - 5.9 gal.
(11.4 - 22.5 l)
6.9 gal. (26.2 l) 134
CYCLE
TIME (MIN.)
90 - 121
96 - 116
9
# CYCLE DESCRIPTION WATER USE
Use to lock all controls to prevent
children from accidentally changing
Child
4
Lock
Delicate
5
Express
6
Options
Note: The selection of multiple options with a single cycle does not add
significantly more time to the cycle than selecting a single option. The
dishwasher automatically incorporates the selected options into the
appropriate parts in the cycle.
the dishwasher cycle or starting the
dishwasher. Press the Heavy and
Delicate buttons at the same time to
activate or cancel the child lock. The
indicator light turns on.
Use for lightly soiled loads, such as
fine china or crystal.
Use for lightly soiled and pre-rinsed
dishes and silverware.
N/A N/A
5.9 gal. (22.5 l) 111
4 gal. (15.1 l) 60
CYCLE
TIME (MIN.)
Options can add enhancements to the cycle selected.
• 7 - Heat Dry—Use to heat-dry your dishes.
• 8 - Sanitize Rinse—Use to sanitize your dishes and glassware.
Maintains the water temperature at 158° F (70° C) max., and is available
with the Auto, Normal, Heavy, and Express cycles.
Notes:
• Certified residential dishwashers are not intended for licensed food
establishments.
• The sanitize cycle is NSF certified.
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Top Control Dishwasher
• 9 - Hi Temp Wash—Use to maintain the water temperature at 140° F
(60° C) max. during the wash portion of the cycle. This option is
available with the Auto, Normal, and Heavy cycles.
CYCLES
HEAT DRY SANITIZE RINSE HI TEMP
Auto X X X
Normal X X X
Heavy X X X
Delicate X N/A N/A
Express X X N/A
Controls and indicators
AVAILABLE OPTIONS
• 10 - Delay—Press repeatedly to delay the start of the selected wash
cycle until the delay time you want is shown on the display. You can
select 1, 2, 3, 4, 5, 6, 7, 8, 12, 16, 20, or 24 hours delay. After you select
the delay time you want, press START/Cancel once, then close the
door within four seconds. The delay begins to count down.
Important: If you open the door while delay is running, press START/Cancel,
then close the door within four seconds to begin the cycle from that point,
otherwise the dishwasher will stop the delay and will beep as a reminder to
resume the delay.
To cancel the delay and begin the cycle before the delay period is
complete, open the door, then press and hold Delay for three seconds
and then press START/Cancel.
• 11 - Display—When you open the door, shows the remaining hours
and minutes of the current cycle, delay hours remaining, and error
codes (see Error codes
on page 28).
Note: If the remaining time on the display suddenly increases or decreases by
several minutes, it means that the Smart Sensor has checked the soil level or the
water needs to be heated to reach the required temperature.
• 12 - START/Cancel—Press to start the dishwasher after you have
selected a cycle and option. Close the door. The cycle indicator begins
to blink and the option indicator turns on. If you don’t close the door
within four seconds of pressing START/Cancel, the dishwasher
pauses. Press START/Cancel again to continue with the cycle.
To cancel a running cycle, open the door, press and hold
START/Cancel for three seconds, then close the door. After you close
the door, the dishwasher will show a one minute countdown and then
begin draining. The dishwasher then returns to standby status.
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11
To load more dishes or pause the dishwasher while it’s already
running, open the door. A safety mechanism stops the cycle. For
additional information, see Adding a dish
CAUTION: To avoid injury open the door slowly and carefully, and keep your
face away from the dishwasher. There is a possibility of hot steam from inside
the dishwasher.
on page 19.
• 13 - Rinse Aid—Turns on when you need to add rinse aid.
• 14 - Sanitized—Turns on when a sanitized cycle is finished. Turns off
after 30 seconds, when the door is opened.
• 15 - Clean—Turns on after a cycle is finished. Turns off after 30
seconds when the door is opened.
Basic operation
1 Load the dishwasher (See Preparing and loading dishes on page13).
2 Add detergent (See Filling the detergent dispenser on page 20).
3 Add rinse aid, if needed (See Filling the rinse aid dispenser on
page 21
4 Select the cycle you want (See the Using the control panel on page 9).
The indicator will light when the selection is made.
5 Select the option you want. The indicator will light when the
selection is made.
6 To start, press START/Cancel on the control pad.
7 Close the door within four seconds and the wash cycle will begin.
).
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Top Control Dishwasher
Preparing and loading dishes
Preparing dishes for washing
• Scrape away large pieces of food, bones, pits, toothpicks, and similar
items.The continuous filtered wash system will remove the remaining
food particles.
• Burned-on foods should be loosened before loading.
• Empty liquids from glasses and cups.
• Foods such as mustard, mayonnaise, vinegar, lemon juice, and
tomato-based products may cause discoloration of stainless steel and
plastics if allowed to sit for a long period of time.Unless the
dishwasher is to be operated at once, it is best to rinse off these types
of foods.
• If the dishwasher drains into a garbage disposal, be sure the disposal is
completely empty before starting the dishwasher.
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13
Adjusting the top rack
Left and right racks angled
Left rack adjusted to lower position and right rack angled
Left rack adjusted to lower position and right rack to upper position
Left rack adjusted to lower position and right rack moved to the left
Left rack adjusted to lower position and right rack removed
This dishwasher has a convenient top rack for silverware, cutlery, and
small items. This rack can be adjusted to accommodate varying loads, as
shown below.
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Top Control Dishwasher
Large spoons
Large spoons
Large forks
Knives
Knives
Small forks
Spoons
Small
spoons
Forks
Loading the top rack
You can place the items in the top rack randomly or in an orderly fashion.
The image below shows how to load the top rack for 16 place settings :
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15
Adjusting the upper rack
Upper rack in the upper position
Upper rack in the lower position
The height of the upper rack can be adjusted to accommodate loading
taller dishes in either rack.
1 Lift the rack to move it to the upper position.
2 Press the handles to move it to the lower position.
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Top Control Dishwasher
8 place settings 10 place settings
12 place settings
14 place settings
16 place settings
Loading the upper rack
The upper rack is designed for cups, glasses, small plates, bowls, and
plastic items marked dishwasher-safe.For best results, place the items
with the soiled surface facing down or toward the center.Tilt them
slightly for better drainage.
Note: Make sure that the loaded dishes do not interfere with the rotation of the
middle spray arm, which is located just below the upper rack.You can check this
by rotating the middle spray arm by hand.
Loading suggestions are shown below:
\
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Loading the bottom rack
8 place settings 10 place settings
12 place settings 14 place settings
16 plate setting
The bottom rack is designed to accommodate plates, bowls, saucers, and
cookware. The adjustable rack lets you load items up to 13 in. (33 cm)
high. Large items should be placed along the edge, with the inside facing
down, so they do not interfere with the middle or lower spray arms or
prevent the detergent dispenser from opening.
The fold-down tines on the bottom rack are provided to support extra
large and hard-to-fit items. The tines may be left up for normal use or
folded down for more flexible loading of larger items.
Loading suggestions are shown below:
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Top Control Dishwasher
Knives and salad forks
Regular forks Regular forks
Knives and salad forks
Large forks Large forksLarge spoons
Spoons
Loading the silverware basket
The silverware basket is made up of three separate sections that can be
used in combination or separately and which can be placed in either the
upper or lower racks.
CAUTION: Make sure that nothing protrudes through the bottom of the
silverware basket to block the lower spray arm.
Adding a dish
CAUTION: TO AVOID BURN INJURY: Open the door slowly and wait until the
spray arms and wash action stop. Hot water may splash out of dishwasher.
Failure to do so may result in injury.
Before adding dishes, refer to Preparing and loading dishes on page 13 for
instructions on loading more dishes. You can add more dishes before the
main wash cycle has started. To determine this, check the detergent
dispenser in the door. If the detergent dispenser is still closed, you can
add more dishes. If it is open, you can add dishes to the dishwasher if the
dish quantity is small. If the quantity is large, restart the cycle. Also see
information on START/ Cancel in the Controls and indicators
page 11
To add or remove items after the wash cycle starts:
1 Open the door slightly and wait a few seconds until the wash action
2 Add the item.
3 Press START/Cancel on the control pad and close the door within
.
stops before completely opening.
four seconds. The cycle automatically resumes.
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section on
19
Filling the detergent dispenser
1 Push the detergent dispenser cover latch inwards to open the
detergent cup. The cover is spring-loaded and will pop open
automatically.
2 Add detergent (dry powder, liquid, or packets) to the cup.
3 Close the detergent dispenser cover.
The amount of detergent required depends on the cycle selected and the
soil level on the dishes. Refer to the following table for the recommended
amount.
Cycle Soft Wate r
Auto
Normal
Heavy
Delicate
Express
(0-3 grains)
2 tsp.
(main wash
cup 1/4 full)
20
Medium Hard
Water (4 -8
grains)
5 tsp.
(main wash cup
fill to line above
regular)
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Hard Water
(9-12 grains)
8 tsp.
(main wash cup
completely full)
Very Hard
Water (over 12
grains)
Main wash cup
completely full
(water softener
recommended)
Top Control Dishwasher
Dispenser cap
More rinse aid
Less rinse aid
Filling the rinse aid dispenser
Your dishwasher is designed to use a liquid rinse aid. The use of a rinse aid
greatly improves drying performance after the final rinse. Do not use a
solid or bar-type rinse aid. Under normal conditions, the rinse aid will last
approximately one month. Try to keep the dispenser full, but do not
overfill it.
1 Turn rinse aid dispenser cap 1/4 turn counterclockwise and lift it out.
2 Add rinse aid until liquid touches the indicated fill level. Do not
overfill since this can cause oversudsing. Wipe up any spills with a
damp cloth. The dispenser holds enough for 35 to 140 washes,
depending on the dial setting.
3 Adjust the rinse aid dial, if necessary. See Using rinse aid on page 22
for information on proper adjustment of the rinse aid setting.
4 Replace the cap and turn it 1/4 turn clockwise.
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Factors affecting performance
Using rinse aid
Rinse aid greatly improves drying and reduces water spots and filming.
Without rinse aid, your dishes and dishwasher interior will have excessive
moisture. In addition, the heated dry option will not perform as well
without rinse aid. The rinse aid dispenser, located next to the detergent
cup, automatically releases a measured amount of rinse aid during the
last rinse.
If spotting and poor drying is a problem, increase the amount of rinse aid
dispensed by rotating the dial to a higher number. The dial is located
under the dispenser cap.
If the rinse aid is low, the rinse aid light turns on at the beginning and end
of the cycle indicating that it is time to refill. Refer to Filling the rinse aid
dispenser on page 21.
Water temperature
Hot water is required for optimum dishwashing and drying results. Water
entering the dishwasher should be at least 120° F (49° C) to achieve
satisfactory results.
To check the water temperature entering the dishwasher:
1 Turn on the hot water faucet near the dishwasher and let it run for
several minutes.
2 Hold a thermometer (a candy or meat thermometer will work) in the
water stream to check the temperature. If temperature is below
120° F (49° C), have a qualified person raise the hot water heater
thermostat setting.
Important: To make sure that the water entering the dishwasher is hot, run hot
water from the nearest hot water faucet to clear cool water from the pipe before
starting the cycle.
Heat dry option
CAUTION: Plastic dishes could melt/deform due to the heat, especially if placed
in the lower rack.
The heat dry option, when used with a rinse aid, enhances drying
performance. If you do not choose the heat dry option, items in your load
may not be completely dry at the end of the cycle.
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Top Control Dishwasher
Water pressure
For optimum performance, the hot water supply line for your dishwasher
must provide water pressure of at least 20 psi and not more than 120 psi.
You may experience low water pressure during high-demand periods,
such as when laundry or showers are in use while you are washing the
dishes. To eliminate this problem, wait until hot water demand is reduced
before starting the dishwasher.
Maintaining your dishwasher
CAUTION: TO AVOID BURN INJURY: Allow the heating element to cool before
attempting to clean the interior of your dishwasher.
Cleaning the stainless steel panel
Clean the stainless steel door and handle regularly with a soft cloth and
standard household cleaner to remove the debris
CAUTION: Do not use appliance wax, polish, bleach, or products containing
chlorine to clean the stainless steel door.
Cleaning the control panel
Clean the control panel gently with a soft, lightly dampened cloth.
Cleaning the stainless steel inner door and tub
The tub is made of stainless steel. It will not rust or corrode, even if the
dishwasher should be scratched or dented.
Clean the spots on the steel inner door and tub with a damp non-abrasive
cloth.
Cleaning the filters
The filters are designed to collect debris and need to be cleaned monthly
to maximize wash performance.
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1 Remove the bottom rack.
Lock
2 Rotate the cylinder filter, then lift it out.
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3 Lift the fine filter from the bottom of the tub.
4 Take out the fabric filter.
Top Control Dishwasher
5 Flush the filters by holding them under running water.
6 Replace the fabric filter.
7 Replace the fine filter.
8 Replace the cylinder filter.
9 Replace the bottom rack.
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Cleaning the door and tub gaskets
Clean the door gasket with a damp cloth to remove food particles
regularly.
The inside of the dishwasher is self-cleaning under normal use. If needed,
the tub gasket can be cleaned with a damp cloth. Use a brush to clean the
opening in the end of the gasket.
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Top Control Dishwasher
Cleaning the air gap
An air gap is an external plumbing device that is not actually part of your
dishwasher. Some state or local plumbing codes require the installation of
a drain air gap between the dishwasher and the home drain system. It is
usually located on the countertop near the sink or the dishwasher.
If there is an air gap installed with your dishwasher, make sure that it is
clean so the dishwasher will drain properly.
Before you clean the air gap, turn off the dishwasher, then remove the
plastic air gap cover and clean with a toothpick.
Protecting your dishwasher for long periods
Your dishwasher should be protected from freezing if you plan to leave it
for extended periods in an unheated place. Have a qualified person do the
following:
To dis c o n nec t ser vice:
1 Turn off the electrical power to the dishwasher at the supply source
by moving fuses or tripping circuit breaker.
2 Turn off the water supply.
3 Place a pan under the inlet valve, then disconnect the water line from
the inlet valve and drain it into a pan.
4 Disconnect the drain line from the pump and drain the water into a
pan.
To restore service:
1 Reconnect the water, drain, and electrical power.
2 Turn on the water and the electrical power supply.
3 Fill the detergent cup and the rinse aid cup and run the dishwasher
through a heated-wash cycle.
4 Check all connections to make sure that they do not leak.
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Troubleshooting
Refer to this table to correct minor issues before calling for service.
Error codes
CODE MEANING POSSIBLE CAUSE
E1* Either the water flow
is insufficient, or the
water pressure from
the incoming line is
too high
E4 Overflow or leak
sensor activated
Ed Communication
exception or issue
• Faucet is not opened
• Water pressure is too
low
• The drain hose is
plugged.
• Other (parts failure
of inlet or drain
system).
•A leak
• Too much water in
the tub
The display board can’t
receive or the main
board can’t send a signal
for over 20 seconds
POSSIBLE SOLUTION
• Make sure that the
water is turned on to
the dishwasher.
• Make sure that the
water pressure is
20~80 psi.
• Check the drain hose.
•Contact Customer
Service.
Turn off water to the
dishwasher, then check
the filter system for
blockage. Unblock if
necessary.
If there is no water in the
tub, contact Customer
Service
Contact Customer
Service.
* For an E1 error resulting from not enough water flow to the dishwasher,
the dishwasher will beep for 1-3 minutes prior to displaying the error
code.
Note: After resolving an error code issue, cycle the power on the dishwasher
using the power button on the dishwasher control panel. If the error code
persists, you may need to cycle the power to the dishwasher by resetting the
circuit breaker that powers the dishwasher.
Important:
• If an overflow occurs, turn off the main water supply before calling for service.
• If there is water in the base pan because of an overfill or small leak, the water
should be removed before restarting the dishwasher.
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Top Control Dishwasher
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The dishwasher
won’t start
The dishwasher
beeps at the
end of the cycle
The rinse aid
light is on
The dishwasher
runs too long
The door may not be
closed properly.
The power is off or not
connected.
The delay start option is
selected.
The child lock is
activated.
The dishwasher door
was not closed within
four seconds after
pressing START/Cancel.
Dishwasher was
opened during an
active cycle and the
START/Cancel button
was not pressed prior to
re-closing the door.
This is normal and
indicates that the wash
cycle is complete.
The rinse aid level is
low.
The dishwasher is
connected to a cold
water supply.
The cycle time varies,
depending on the soil
level of the dishes.
Some cycles and
options take longer.
Make sure that the door is closed and
latched.
Make sure that the power is connected
and turned on.
Refer to the “Delay” section under
Controls and indicators
Deactivate the child lock. Refer to the
“Child lock” section under Cycles on
page 9.
Close the dishwasher door within four
seconds after pressing START/Cancel.
Carefully open the door and press the
START/Cancel button, then close the
door again.
Add rinse aid.
Make sure that the dishwasher is
connected to a hot water supply. If not,
change the water supply to a hot water
source.
When heavy soil is detected, the wash
times will be longer.
This is normal.
on page 11.
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The dishes are
not clean
enough
The dishes are
not drying
enough
Spots and
filming on
dishes
Etching Too much detergent
Detergent left
in dispenser cup
The water pressure is
too low.
The inlet water
temperature is too low.
Dishes are too close
together.
Improper use of
detergent.
The selected cycle is not
suitable for the soil level
on the dishes.
The spray arms are
blocked.
The rinse aid dispenser
is empty or the setting
is too low.
Dishes are loaded
improperly.
The cycle you chose did
not include drying.
Water hardness is too
high
Dishes are loaded
improperly.
Old or damp rinse aid
powder is used.
The rinse aid dispenser
is empty or the setting
is too low.
being used.
The inlet water
temperature exceeds
150° F (65.6° C).
Detergent may be too
old.
The spray arm is
blocked.
Make sure that the water pressure is
above 20 psi. Use your dishwasher when
water demand is low.
Make sure that the dishwasher is
connected to a hot water supply. If not,
change the water supply to a hot water
source.
Use your dishwasher when hot water
demand is low.
Reload the dishwasher as shown in
Preparing and loading dishes
Add detergent depending on the water
hardness and washing cycle you choose.
Use fresh detergent.
Choose a different cycle with a longer
washing time.
Make sure that the spray arms are not
blocked and are free to rotate.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Reload the dishwasher as shown in
Preparing and loading dishes
Choose a cycle with drying.
For extremely hard water, install a water
softener.
Reload the dishwasher as shown in
Preparing and loading dishes
Use fresh, liquid rinse aid.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Use less detergent if you have soft water.
Lower the inlet water temperature.
Use fresh detergent.
When you load the dishes, make sure that
the spray arms are not blocked.
on page 13.
on page 13.
on page 13.
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Top Control Dishwasher
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The detergent
dispenser will
not close
Water remains
in the
dishwasher.
The dishwasher
does not drain
properly.
Suds in the tub Used the wrong type of
The dishwasher
leaks
There are black
or gray marks
on the dishes
The interior of
the tub is
stained
Noises Detergent cup
The dishwasher
won’t fill
Improper operation of
the detergent cover.
The previous cycle has
not finished or has been
interrupted.
The drain is clogged. Check the air gap (if so equipped).
The drain hose is
kinked.
detergent.
Excessive suds caused
by using the wrong
type of detergent.
The dishwasher is not
level.
Aluminum utensils have
rubbed against the
dishes.
Coffee or tea stains. Use a spot cleaner to remove the stains.
Food or beverage stain. Some tomato products may cause this.
opening/drain pump.
A hard object or piece
of food is in the
dishwasher during the
wash cycle.
If the object is a piece of
food that can be broken
down by the wash
cycle, the noise will
stop.
The water valve is
turned off.
The door may not be
closed completely.
Add detergent and rinse aid only as
indicated in this manual. See Filling the
detergent dispenser on page 20.
Make sure that the current cycle is
finished.
Make sure that the disposer is empty (if
so connected).
Make sure that the drain hose is not
kinked and is properly connected.
Make sure that you use only detergents
approved for automatic dishwashers.
Make sure that you use only detergents
approved for automatic dishwashers.
Level the dishwasher (refer to the
Installation Manual).
Hand wash aluminum items. Remove
aluminum markings by using a mild
abrasive cleaner.
Running a rinse only cycle immediately
after loading will help this.
This is normal.
If the noise continues after the cycle is
complete, call for service.
Turn on the water valve.
Make sure that the door is closed and
latched.
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31
Specifications
Capacity Maximum 16 place settings
Dimensions (WxDxH) 23.9 x 24.5 x 33.8 in. (60.6 x 67.4 x 85.7 cm)
Power requirements 120 V~60 Hz
Current 8.4 A
Water pressure Between 20 and 120 psi (138 and 827 kPa)
Noise (dB) 49 dB
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Top Control Dishwasher
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the country where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
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33
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RI GHTS, W HICH VAR Y FROM STATE TO STAT E OR PR OVINCE TO P ROVINC E.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2020 Best Buy. All rights reserved.
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www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2020 Best Buy. All rights reserved.
V2 ENGLISH
20-0377
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