USER GUIDE
Top Control Dishwasher
NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/
NS-DWR2WH8/NS-DWR2SS8
Before using your new product, please read these instructions to prevent any damage.
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installing and setting up your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before using your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Finding a suitable location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Providing a proper power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Understanding your dishwasher’s features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Wash cycle selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Filter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Smart wash system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Preparing and loading dishes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Adding a dish . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Filling the detergent dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Filling the rinse aid dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Factors affecting performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using rinse aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Water temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Water pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Maintaining your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Cleaning the stainless steel panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Cleaning the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Cleaning the stainless steel inner door and tub. . . . . . . . . . . . . . . . . . . . . .21
Cleaning the filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Cleaning the door and tub gaskets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cleaning the air gap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Protecting your dishwasher for long periods . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
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Top Control Dishwasher
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/NS-DWR2WH8/NS-DWR2SS8
represents the state of the art in dishwasher design and is designed for
reliable and trouble-free performance.
IMPORTANT SAFETY INSTRUCTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that
dangerous voltage constituting a
risk of electric shock is present
within your dishwasher.
This symbol indicates that there
are important operating and
maintenance instructions in the
literature accompanying your
dishwasher.
WARNING - When using your dishwasher, follow
basic safety precautions, including the following:
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Clean only with a damp cloth.
6 Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
7 Make sure that the available AC power matches the voltage
requirements of this appliance.
8 Refer all servicing to qualified service personnel. Servicing is required
when the appliance has been damaged in any way or it does not
operate normally.
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WARNING
Electric Shock Hazard
Failure to follow these instructions can result in electric shock, fire, or
death.
1 WARNING–DANGER—Never allow children
to play with, operate, or crawl inside the dishwasher.
2 Turn off the dishwasher before carrying out user maintenance on it.
3 If a component part is damaged, it must be replaced by the
manufacturer, its service agent, or similar qualified persons in order to
avoid a hazard.
4 This appliance is intended to be used in household and similar
environments.
Basic precautions before use:
• Read all instructions before using the dishwasher.
• The manual does not cover every possible condition and situation
that may occur.
• Use the dishwasher only for intended function as described in this
manual.
• When loading items to be washed:
• Load sharp items and knives so that they are not likely to damage the
door seal and tub.
• Load sharp items and knives with the handles up to reduce the risk of
cut-type injury.
• Do not wash plastic items unless they are marked dishwasher safe
or the equivalent, if not marked, check with manufacture for
recommendation, items that are not dishwasher safe may melt and
create a potential fire hazard.
• If the dishwasher drains in to a garbage disposal, make sure
disposal is completely empty before running dishwasher.
• Do not tamper with the controls.
• Do not operate your dishwasher unless all enclosure panels are
properly in place.
• Do not touch the heating element during or immediately after use,
especially if the sanitize option has been selected.
• Do not let children abuse, sit, or stand on door or racks of the
dishwasher.
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Top Control Dishwasher
• Under certain conditions, hydrogen gas may be produced in a hot
water system that has not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been
used for such a period, before using on all hot water faucets and let
water flow from each for several minutes. This will release any
accumulated hydrogen gas. Hydrogen gas is flammable. Do not
smoke or use an open flame during this time.
• Do not store or use combustible materials, gasoline or other
flammable vapors and liquids in the vicinity of this or any other
appliance.
• Use only detergents or rinse agents recommended for use in a
dishwasher and keep them out of the reach of children.
• Keep young children and infants away from dishwasher when it is
operating.
• Do not use the dishwasher if it has a damaged power line or plug,
and do not plug the dishwasher into a damaged outlet, failure to
observe these instructions may result in electrical shock.
• Remove the door to the washing compartment when removing an
old dishwasher from service or discarding it.
• To reduce the risk of injury, do not allow children to play in or on a
dishwasher.
SAVE THESE INSTRUCTIONS
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NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/ NS-DWR2WH8/NS-DWR2SS8
Upper spray
arm
Vor tex w ash
arm (left side)
Detergent
dispenser
Cup shelf
Silverware
basket
Middle spray
arm
Heating
element
Tub gasket
Bottom rack
Top light
Lower spray
arm
Rinse aid
dispenser
Adjustable
upper rack
Top ra ck
Package contents
•Dishwasher
•Hose
• Installation kits
•User Guide
• Installation Guide
Main components
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Top Control Dishwasher
Installing and setting up your dishwasher
1 Water supply temperature should be between 120° F and 149° F (49° C and
65° C).
2 Dispose of the discarded appliance and packing material properly.
3 The dishwasher must be grounded or it can result in a risk of electric shock.
4 If there is any damage of the contact to the dishwasher, please contact
Customer Service. Do to attempt to repair or replace any part by yourself.
For information on installing and setting up your dishwasher, refer to the
Installation Guide provided.
Before using your dishwasher
1 Remove the interior packing.
2 Clean the interior surface with lukewarm water using a soft cloth.
Finding a suitable location
• This dishwasher is designed to be built-in.
• The dishwasher door must be able to swing fully open.
Providing a proper power supply
Check your local power source. This dishwasher requires a 120V, 60Hz power
supply.
Refer to the Installation Guide for additional information.
Understanding your dishwasher’s features
How your dishwasher cleans
The dishwasher fills with water, covering the filter area at the bottom. Water is
then pumped through the various filter and spray arms, spraying a mixture of hot
water and detergent against the soiled surfaces of your dishes and silverware. Soil
particles are separated and go down the drain as the dirty water is drained and
replaced with clean water. The number of water fills is determined by the cycle
selected.
Wash cycle selections
Cycle times are approximate and will vary with options selected. Hot water is
necessary to activate dishwasher detergent and melt fatty food soils.
An automatic sensor checks the incoming water temperature and, if it is not hot
enough, the timer will be delayed to allow for the water to heat for the main wash
of all cycles. This happens even when hi-temp wash is selected, so that higher
temperature will be available to handle heavier soil loads.
Filter system
Your dishwasher has a multiple filter system which includes four separate filter
meshes. It separates dirty water and clean water into different chambers.The
multiple filter system helps your dishwasher to get better performance with less
water and less energy.
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NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/ NS-DWR2WH8/NS-DWR2SS8
10"
8"
11"
13"
Smart wash system
Your dishwasher has a smart wash system under the normal wash program which
selects the wash cycle based on how large and how soiled the load, permitting
your dishwasher to clean more efficiently every time. When a partial load of lightly
soiled dishes is placed in the unit, a short wash cycle is automatically selected.
When a full load of heavily soiled dishes is placed in the unit, a heavy wash cycle is
automatically selected.
Adjustable upper rack
The upper rack of your dishwasher can be raised or lowered to accommodate
loading dishes of varying heights in either rack. After removing the 3rd rack, the
upper rack clearance height can be adjusted from 8" to 10". The lower rack
clearance height can be adjusted from 11" to 13". See “Adjusting the upper rack”
on page 14.
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Top Control Dishwasher
Using your dishwasher
Using the control panel
Your dishwasher’s control panel is located on the top edge of the door. The door
must be opened to make settings and operate the dishwasher.
Cycles
Select a cycle based on the type of dishes to be washed and the level of soil on the
dishes.
Cycle times are approximate and will vary with options selected. The timer will be
delayed to allow for the water to heat for the main wash of all cycles if the sensor
detects the water is not hot enough. Below is water use and cycle times under
standard conditions.
#CYCLE DESCRIPTION WATER USE
Normal Wash Use for regularly soiled dinner
1
Auto A fast wash for lightly soiled dishes
2
Heavy Use for hard-to-clean, heavily
3
Delicate Use for lightly soiled china or
4
Express Use for lightly soiled and
5
Rinse Only Use for pre-rinsing dishes or
6
dishes or silverware.
and silverware.
soiled dishes, pots, and pans.
crystal.
pre-rinsed dishes and silverware.
glasses. This is only a rinse that
keeps food from drying on your
dishes and reduces odor buildup
in your dishwasher until you are
ready to wash a full load. Do not
use detergent.
2.85 - 6.1 gal.
(10.8 - 23.0 l)
3 - 5.9 gal.
(11.4 - 22.5 l)
6 gal. (22.8 l) 140
5.1 gal. (19.3 l) 120
4.1 gal. (15.5 l) 60
2.1 gal. (8 l) 20
CYCLE TIME
(MINUTES)
105 - 140
105 - 130
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NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/ NS-DWR2WH8/NS-DWR2SS8
Functions
Functions can add enhancements to the cycle selected.
• 7 - Air Exchange—Use to exchange the air in your dishwasher every six hours
to keep the air in the dishwasher fresh.
• 8 - Steam Wash—Use for heavily soiled items. This option adds additional
time to the cycle time and is available with the Heavy, Normal Was h, and
Auto cycles.
• 9 - Child lock—Use to lock all controls to prevent children from accidentally
changing the dishwasher cycle or starting the dishwasher. Press the Steam
Wash and Vort ex Was h buttons at the same time to select or cancel the
function. The indicator light turns on.
• 10 - Vortex Wash—Use when you want to wash pots and pans, durable
serving bowls, and other large, very dirty, hard to clean dishes. Place the
dishes face down in the lower rack directly above the vortex wash arm in the
back left corner of your dishwasher. This function is not available for the rinse
only cycle.
• 11 - Heated Dry—Use to heat-dry your dishes. This function is not available
for rinse only cycle.
• 12 - Sanitize Rinse—Use to sanitize your dishes and glassware. Maintains the
water temperature at158° F (70° C) max., and is available with the Heavy,
Normal Wash, and Auto cycles.
Notes:
• Certified residential dishwashers are not intended for licensed food
establishments.
• The sanitize cycle is NSF certified.
• 13 - Hi Temp Wash—Use to maintain the water temperature at140° F (60° C)
max. This option is available with the Heavy, Normal Wash, and Auto cycles.
Controls and indicators
• 14 - Delay—Press repeatedly to delay the start of the selected wash cycle until
the delay time you want is shown on the display. You can select from one to 24
hours delay. After you select the delay time you want, press START/Cancel
once, then close the door within four seconds. The delay begins to count
down.
If you open the door while delay is running, press Delay for three seconds, then
close the door within four seconds to begin the cycle from that point.
To cancel the delay and begin the cycle before the delay period is complete, open
the door, then press and hold START/Cancel for three seconds.
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Top Control Dishwasher
• 15 - Display—Shows the remaining hours and minutes of the current cycle,
delay hours remaining, and error codes (see “Error codes“ on page 25).
Note: If the remaining time on the display suddenly increases or decreases by
several minutes, it means that the Smart Sensor has checked the soil level or the
water needs to be heated to reach the required temperature.
• 16 - START/Cancel—Press to start the dishwasher after you have selected a
cycle and function (if desired). Close the door. The cycle indicator begins to
blink and the function indicator turns on. If you don’t close the door within
four seconds of pressing START/Cancel, the dishwasher pauses. Press
START/Cancel again to continue with the cycle.
To cancel a running cycle, open the door, then press and hold START/Cancel for
three seconds. The dishwasher will return to standby status.
To load more dishes or pause the dishwasher while it’s already running, open the
door. A safety mechanism stops the cycle.
CAUTION: To avoid injury open the door slowly and carefully. There is a
possibility of hot steam from inside the dishwasher.
You can add more dishes before the main wash cycle has started. To determine
this, check the detergent dispenser in the door. If the detergent dispenser is still
closed, you can add more dishes. If it is open, you can add dishes to the
dishwasher if the dish quantity is small. If the quantity is large, restart the cycle.
• 17 - Clean—Turns on after a cycle finished. Turns off after 30 seconds when
the door is opened.
• 18 - Sanitized—Turns on when a sanitized cycle is finished. Turns off after 30
seconds, when the door is opened.
• 19 - Rinse Aid—Turns on when you need to add rinse aid.
Basic operation
1 Load the dishwasher (See preparing and loading dishes).
2 Add detergent (See “Filling the detergent dispenser” on page 18).
3 Add rinse aid, if needed (See “Filling the rinse aid dispenser” on
page 18).
4 Select the cycle you want (See the “Basic operation” on page 11). The indicator
will light when the selection is made.
5 Select the function you want. The indicator will light when the selection is
made.
6 To s t a r t, p r e ss START/Cancel on the control pad.
7 Close the door within four seconds and the wash cycle will begin.
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NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/ NS-DWR2WH8/NS-DWR2SS8
Preparing and loading dishes
Preparing dishes for washing
• Scrape away large pieces of food, bones, pits, toothpicks, and similar
items.The continuous filtered wash system will remove the remaining food
particles.
• Burned-on foods should be loosened before loading.
• Empty liquids from glasses and cups.
• Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based
products may cause discoloration of stainless steel and plastics if allowed to sit
for a long period of time.Unless the dishwasher is to be operated at once, it is
best to rinse off these types of foods.
• If the dishwasher drains into a garbage disposal, be sure the disposal is
completely empty before starting dishwasher.
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Top Control Dishwasher
Left and right racks aligned
Left rack adjusted to lower position and right rack angled
Left rack adjusted to lower position and right rack to upper position
Left rack adjusted to lower position and right rack moved to the left
Left rack adjusted to lower position and right rack removed
Adjusting the top rack
This dishwasher has a convenient top rack for silverware, cutlery, and small items.
This rack can be adjusted to accommodate varying loads, as shown below.
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NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/ NS-DWR2WH8/NS-DWR2SS8
Large spoons
Large spoons
Large forks
Knives
Knives
Small forks
Spoons
Small
spoons
Fork s
Upper rack in the upper position
Loading the top rack
You can place the items in the top rack randomly or in an orderly fashion. The
image below shows how to load the top rack for 16 place settings:
Adjusting the upper rack
The height of the upper rack can be adjusted to accommodate loading taller
dishes in either rack.
1 Lift the rack to move it to the upper position.
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Top Control Dishwasher
Upper rack in the lower position
8 place settings 12 place settings
14 place settings
16 place settings
2 Press the handle to move it to the lower position.
Loading the upper rack
The upper rack is designed for cups, glasses, small plates, bowls, and plastic items
marked dishwasher-safe.For best results, place the items with the soiled surface
facing down or toward the center.Tilt them slightly for better drainage.
Note: Make sure that the loaded dishes do not interfere with the rotation of the
middle spray arm, which is located just below the upper rack.You can check this
by rotating the middle spray arm by hand.
Loading suggestions are shown below:
\
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NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/ NS-DWR2WH8/NS-DWR2SS8
8 place settings 12 place settings
14 place settings
16 place settings
Loading the bottom rack
The bottom rack is designed to accommodate plates, bowls, saucers, and
cookware. The adjustable rack lets you load items up to 13 inches high. Large
items should be placed along the edge, with the inside faces down, so they do not
interfere with the middle or lower spray arms or prevent the detergent dispenser
from opening.
The fold-down tines on the bottom rack are provided to support extra large and
hard-to-f it items. The tines may be left up for normal use or folded down for more
flexible loading of larger items.
Loading suggestions are shown below:
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Top Control Dishwasher
Forks and salad forks
Knives
Knives
Forks and salad forks
Large forks
Large forks
Large spoons
Spoons
Loading the silverware basket
The silverware basket is divided into three separate sections, which can be placed
in either the upper or lower racks.
CAUTION: Make sure that nothing protrudes through the bottom of the
silverware basket to block the lower spray arm.
Adding a dish
CAUTION: TO AVOID BURN INJURY: Open the door slowly and wait until the
spray arms and wash action stop. Hot water may splash out of dishwasher.
Failure to do so may result in injury.
Before adding dishes, refer to “Preparing and loading dishes” on pag e 1 2 for
instructions on loading more dishes. Also see information on START/Cancel in the
“Controls and indicators” section on page 10. To add or remove items after the
wash cycle starts:
1 Open the door slightly and wait a few seconds until wash action stops before
completely opening.
2 Add the item, then close the door firmly.
3 Press START/Cancel on the control pad and close the door within four
seconds. The cycle automatically resumes.
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NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/ NS-DWR2WH8/NS-DWR2SS8
Open detergent cup
Filling the detergent dispenser
1 Push the detergent dispenser cover latch downwards to open the detergent
cup.
2 Add detergent (dry powder, liquid, or packets) to the cup.
3 Close the detergent dispenser cover.
The amount of detergent required depends on the cycle selected and the soil
level on the dishes. Refer to the following table for the recommended amount.
Cycle Soft Wate r
(0-3 grains)
Normal
Heavy
Delicate
2 tsp.
(main wash
cup 1/4 full)
Auto
Medium Hard
Water (4-8
grains)
5 tsp.
(main wash cup
fill to line above
regular)
Hard Water
(9-12 grains)
8 tsp.
(main wash cup
completely full)
Very Hard
Water (over 12
grains)
Main wash cup
completely full
(water softener
recommended)
Express
Rinse No detergent No detergent No detergent No detergent
Filling the rinse aid dispenser
Your dishwasher is designed to use a liquid rinse aid. The use of rinse aid greatly
improves drying performance after the final rinse. Do not use a solid or bar-type
rinse aid. Under normal conditions, the rinse aid will last approximately one
month. Try to keep the dispenser full, but do not over fill it.
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Top Control Dishwasher
Dispenser cap
More rinse aid
Less rinse aid
1 Turn rinse aid dispenser cap 1/4 turn counterclockwise and lift it out.
2 Add rinse aid until liquid touches the indicated fill level. Do not overfill since
this can cause oversudsing. Wipe up any spills with a damp cloth. The
dispenser holds enough for 35 to 140 washes, depending on the dial setting.
3 Replace the cap and turn it 1/4 turn clockwise.
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Factors affecting performance
Using rinse aid
Rinse aid greatly improves drying and reduces water spots and filming. Without
rinse aid, your dishes and dishwasher interior will have excessive moisture. In
addition, the heated dry option will not perform as well without rinse aid. The
rinse aid dispenser, located next to the detergent cup, automatically releases a
measured amount of rinse aid during the last rinse.
If spotting and poor drying is a problem, increase the amount of rinse aid
dispensed by rotating the dial to a higher number. The dial is located under the
dispenser cap.
If the rinse aid is low, the rinse aid light turns on at the beginning and end of the
cycle indicating that it is time to refill. Refer to Filling the rinse aid dispenser
page 18.
Water temperature
Hot water is required for optimum dishwashing and drying results. Water entering
the dishwasher should be at least 120° F (49° C) to achieve satisfactory results.
To check water temperature entering dishwasher:
1 Turn on the hot water faucet near the dishwasher and let it run for several
minutes.
2 Hold a thermometer (a candy or meat thermometer will work) in the water
stream to check the temperature. If temperature is below 120° F (49° C), have a
qualified person raise the hot water heater thermostat setting.
Important: To make sure that the water entering the dishwasher is hot, run hot
water from the nearest hot water faucet to clear cool water from the pipe before
starting the cycle.
on
Heat dry function
The heat dry function, when used with a rinse aid, enhances drying performance.
If you do not choose the heat dry function, items in your load that will not be
completely dry at the end of the cycle.
Water pressure
For optimum performance, the hot water supply line for your dishwasher must
provide water pressure of at least 20 psi and not more than 120 psi. You may
experience low water pressure during high-demand periods, such as when
laundry or showers are in use while you are washing the dishes. To eliminate this
problem, wait until hot water demand is reduced before starting the dishwasher.
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Maintaining your dishwasher
CAUTION: TO AVOID BURN INJURY: Allow the heating element to cool before
attempting to clean the interior of your dishwasher.
Cleaning the stainless steel panel
Clean the stainless steel door and handle regularly with a soft cloth and standard
household cleaner to remove the debris
CAUTION: Do not use appliance wax, polish, bleach or products containing
chlorine to clean the stainless steel door.
Cleaning the control panel
Clean the control panel gently with a soft, lightly dampened cloth.
Cleaning the stainless steel inner door and tub
The tub is made of stainless steel. It will not rust or corrode, even if the dishwasher
should be scratched or dented.
Clean the spots on the steel inner door and tub with a damp non-abrasive cloth.
Cleaning the filters
The filters are designed to collect debris and need to be cleaned monthly to
maximize wash performance.
1 Remove the bottom rack.
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Lock
2 Rotate the cylinder filter, then lift it out.
3 Lift the fine filter from the bottom of the tub.
4 Take out the fabric filter.
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5 Flush the filters by holding them under running water.
6 Replace the fabric filter.
7 Replace the fine filter.
8 Replace the cylinder filter.
9 Replace the bottom rack.
Cleaning the door and tub gaskets
Clean the door gasket with a damp cloth to remove food particles regularly.
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The inside of the dishwasher is self-cleaning under normal use. If needed, the tub
gasket can be cleaned with a damp cloth. Use a brush to clean the opening in the
end of the gasket.
Cleaning the air gap
If there is an air gap installed with your dishwasher, make sure it is clean so the
dishwasher will drain properly. Air gap is not part of your dishwasher.
Before you clean the air gap, turn off the dishwasher, then remove the plastic air
gap cover and clean with a toothpick.
Protecting your dishwasher for long periods
Your dishwasher should be protected from freezing if you plan to leave it for
extended periods in an unheated place. Have a qualified person do the following:
To disconnect service:
1 Turn off the electrical power to the dishwasher at the supply source by moving
fuses or tripping circuit breaker.
2 Turn off the water supply.
3 Place a pan under the inlet valve, then disconnect water line from the inlet
valve and drain it into a pan.
4 Disconnect drain line from pump and drain the water into a pan.
To restore service:
1 Reconnect the water, drain, and electrical power.
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2 Turn on water and electrical power supply.
3 Fill the detergent cup and the rinse aid cup and run the dishwasher through a
heated-wash cycle.
4 Check all connections to make sure they do not leak.
Troubleshooting
Refer to this table to correct minor issues before calling for service.
Error codes
CODE MEANING POSSIBLE CAUSE
E1 Longer inlet time • Faucet is not opened
E4 Overflow A leak in the dishwasher
E8 The orientation of the distributary
valve not working.
E9 A button has been touched for more
than 30 seconds (by anything,
including water).
• Water intake is restricted
• Water pressure is too low
• The drain hose was plugged
The wire is not connected
correctly, or the distributary valve
is broken.
Anything (including water)
touching a button.
CAUTIONS:
• If an overflow occurs, turn off the main water supply before calling for service.
• If there is water in the base pan because of an overfill or small leak, the water
should be removed before restarting the dishwasher.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The dishwasher
won’t start
The dishwasher
beeps at the
end of the cycle
The rinse aid
light is on
The door may not be
closed properly.
The power is off or not
connected.
The delay start option is
selected.
The child lock is
activated.
This is normal and
indicates that the wash
cycle is complete.
The rinse aid level is
low.
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Make sure that the door is closed and
latched.
Make sure that the power is connected
and turned on.
Refer to the “Delay” section under
“Controls and indicators” on page 10.
Deactivate the child lock. Refer to the
“Child lock” section under “Functions” on
page 10.
Add rinse aid.
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The dishwasher
runs too long
The dishes are
not clean
enough
The dishes are
not drying
enough
The dishwasher is
connected to a cold
water supply.
The cycle time varies,
depending on the soil
level of the dishes.
Depends on the option
selected.
The water pressure is
too low.
The inlet water
temperature is too low.
Dishes are too close
together.
Improper use of
detergent.
The selected cycle is not
suitable for the soil level
on the dishes.
The spray arms are
blocked.
The rinse aid dispenser
is empty or the setting
is too low.
Dishes are loaded
improperly.
The cycle you chose did
not include drying.
Make sure that the dishwasher is
connected to a hot water supply. If not,
change the water supply to a hot water
source.
When heavy soil is detected, the wash
times will be longer.
Some options will add time to the cycle.
Make sure that the water pressure is
above 20 psi. Use your dishwasher when
water demand is low.
Make sure that the dishwasher is
connected to a hot water supply. If not,
change the water supply to a hot water
source.
Use your dishwasher when hot water
demand is low.
Reload the dishwasher as shown in
“Preparing and loading dishes” on page
12.
Add detergent depending on the water
hardness and washing cycle you choose.
Use fresh detergent.
Choose a different cycle with a longer
washing time.
Make sure that the spray arms are not
blocked and are free to rotate.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Reload the dishwasher as shown in
“Preparing and loading dishes” on page
12.
Choose a cycle with drying.
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Spots and
filming on
dishes
Etching Using too much
Detergent left
in dispenser cup
The detergent
dispenser will
not close
Water remains
in the
dishwasher.
The dishwasher
does not drain
properly.
Suds in the tub Using improper
The dishwasher
leaks
There are black
or gray marks
on the dishes
Water hardness is too
high
Dishes are loaded
improperly.
Old or damp rinse aid
power is used.
The rinse aid dispenser
is empty or the setting
is too low.
detergent.
The inlet water
temperature exceeds
150° F (65.6° C).
Detergent may be too
old.
The spray arm is
blocked.
Improper operation of
the detergent cover.
The previous cycle has
not finished or has been
interrupted.
The drain is clogged. Check the air gap (if so equipped).
The drain hose is
kinked.
detergent.
Excessive suds caused
by using improper
detergent.
The dishwasher is not
level.
Aluminum utensils have
rubbed against the
dishes.
For extremely hard water, install a water
softener.
Reload the dishwasher as shown in
“Preparing and loading dishes” on page
12.
Use fresh, liquid rinse aid.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Use less detergent if you have soft water.
Lower the inlet water temperature.
Use fresh detergent.
When you load the dishes, make sure that
the spray arms are not blocked.
Add detergent and rinse aid only as
indicated in this manual. See “Filling the
detergent dispenser” and “Filling the
rinse aid dispenser” on page 18.
Make sure that the current cycle is
finished.
Make sure that the disposer is empty (if
so connected).
Make sure that the drain hose is not
kinked and is properly connected.
Make sure to use only automatic
dishwasher detergent.
Make sure to use only automatic
dishwasher detergent.
Level the dishwasher (refer to the
Installation Manual).
Make sure that the water inlet
temperature is not less than 120° F (49°
C).
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The interior of
the tub is
stained
Noises Detergent cup
The dishwasher
won’t fill (the
dishwasher will
beep)
Coffee or tea stains. Use a spot cleaner to remove the stains.
Reddish stain. Some tomato products may cause this.
opening/drain pump.
A hard object has
entered the wash
module. When the
object is ground up the
noise will stop.
The water valve is
turned off.
The door may not be
closed completely.
Use of the rinse only cycle right after
loading will help this.
This is normal.
If the noise continues after the cycle is
complete, call for service.
Turn on the water valve.
Make sure that the door is closed and
latched.
Specifications
Capacity Max 16 place settings
Dimensions (WxDxH) Bar handle unit - 23.9 x 26.5 x 33.7 in. (606 x
Weight Bar handle unit - 91.5 lbs. (41.5 kg)
Power requirements 120 V~60 Hz
Current 8.4 A
Water pressure Between 20 and 120 psi
Noise (dB) 46 dB
674 x 857 mm)
Recess handle unit - 23.9 x 24.5 x 33.7 in. (606 x
623 x 857 mm)
Recess handle unit, 89.5 lbs. (40.6 kg)
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ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
or www.bestbuy.ca and
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the country where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
•Installation
•Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
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• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C, etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RI GHTS, WH ICH VAR Y FR OM STATE TO STAT E OR PR OVINCE TO PR OVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
Made in China
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www.insigniaproducts.com
www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
Made in China
V4 ENGLISH
19-0305
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