INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE
Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95
www.ingenico.com
WebPOS iWP220/ iWP250
U s e r G u i d e
WebPOS iWP220/ iWP250_user guide • 2/20
Copyright © 2009 Ingenico
9000002528 R11 000 01/926
All rights reserved
Contents
1. Introduction __________________________________________________ 3
2. Unpacking ___________________________________________________ 3
3. Recommendations_____________________________________________ 4
3.1. Security _____________________________________________________________4
3.2. Security of your terminal _______________________________________________4
3.3. CE standard compliance marking_________________________________________4
3.4. FCC compliance _______________________________________________________5
3.4.1. FCC Statement ________________________________________________________________ 5
3.4.2. FCC RF Radiation Exposure Statement _____________________________________________ 5
3.5. Main Characteristics ___________________________________________________6
4. Installation and connection _____________________________________ 7
4.1. Positioning the terminal ________________________________________________7
4.2. Support foot assembly _________________________________________________7
4.3. Three position available ________________________________________________7
4.4. Connections__________________________________________________________8
4.5. Installing the iWP220/iWP250 – Cable fixing ________________________________8
4.5.1. Connect cables ________________________________________________________________ 8
4.5.2. Close the shield cover___________________________________________________________ 9
4.5.3. Remove the shield cover ________________________________________________________ 9
4.6. Installing Micro SD Memory and SIM______________________________________9
4.7. Reset button location. ________________________________________________ 10
5. Installing a paper roll __________________________________________ 11
5.1. Open the cover paper compartment_____________________________________ 11
5.2. Installing a paper roll__________________________________________________ 11
6. Installing a second screen_______________________________________12
6.1. Following steps ______________________________________________________ 12
7. Daily use _____________________________________________________14
7.1. Using card __________________________________________________________ 14
7.1.1. Reading a magstripe card_______________________________________________________ 14
7.1.2. Contactless (optional) _________________________________________________________ 14
7.2. Led Indicators _______________________________________________________ 15
7.3. Login sequence ______________________________________________________ 16
8. Maintenance _________________________________________________17
8.1. Paper roll ___________________________________________________________ 17
8.2. Cleaning of the terminal _______________________________________________18
8.3. Transport and storage ________________________________________________ 18
8.4. Troubleshooting _____________________________________________________ 18
8.5. End of life___________________________________________________________ 19
WebPOS iWP220/ iWP250_user guide • 3/20
Copyright © 2009 Ingenico
9000002528 R11 000 01/926
All rights reserved
1. Introduction
Thank you for choosing a Web Point Of Sale Ingenico
We recommend you to read carefully this installation guide: It gives you the necessary
information about safety precautions, unpacking, installation, and maintenance of your
terminal.
WARRANTY / SECURITY
To benefit from the guarantee-related product, and to respect the security, we ask you to
use only the power supply delivered in box with the product, entrusting maintenance
operations only to an authorized person.
Failure to comply with these instructions will void the manufacturer’s responsibility.
2. Unpacking
ADVICE
Carefully preserve the packaging of the iWP220/iWP250. It must be reused whenever the
terminal is shipped.
According to the model, the following items are included in the iWP220/iWP250 box
(including optional accessories):
• The iWP220/iWP250 terminal
• The desktop power supply with its cable connection (according to the national
needs).
• Paper roll
• Shield Cover
• This installation guide
CAUTION
The power supply unit provided with your equipment is specially designed for Ingenico
iWP220/iWP250 terminals. Do not use any other power supply.
desktop power supply
Shield Cover
iWP220/iWP250
terminal
User guide
WebPOS iWP220/ iWP250_user guide • 4/20
Copyright © 2009 Ingenico
9000002528 R11 000 01/926
All rights reserved
3. Recommendations
3.1. Security
Power on/Power down
To power on or power down the iWP220/iWP250 connect or disconnect the power supply
from the electric outlet.
Lithium battery
The iWP220/iWP250 is fitted with a lithium battery, which is not accessible to the user. Only
a qualified technician may be authorized to open the unit and change this component.
Electrical power supply network
Provide an electrical outlet:
- located near the equipment and easily accessible
- which meets the standards and regulations in the country of use.
- The terminal iWP can be connected to a power distribution system of the IT type.
Cable shield cover
The cable shield cover is located under the terminal (see chapter “4.5 Installing the
iWP220/iWP250 – Cable fixing”) must be in place during normal operation of the terminal.
3.2. Security of your terminal
Upon receipt of your terminal you should check for signs of tampering of the equipment. It
is strongly advised that these checks are performed regularly after receipt. You should
check, for example: that there is no evidence of unusual wires that have been connected to
any ports on your terminal or associated equipment, or any other part of your terminal.
Such checks would provide warning of any unauthorized modifications to your terminal,
and other suspicious behavior of individuals that have access to your terminal.
You are strongly advised to ensure that privileged access to yours is only granted to staff
that have been independently verified as being trustworthy.
3.3. CE standard compliance marking
CE standard compliance marking certifies that the product stipulated below: iWP.
• complies with the basic requirements of European Directive 1999/5/CE, known as the
«R&TTE Directive» concerning Radio Frequency equipment and telecommunications
terminals with respect to:
– Health and safety protection of the user and all other persons
– EMC protection
• conforms to the following harmonized standards :
– IEC/EN 60950-1: Electrical safety of data processing equipment including electrical
office equipment. Issue dec 2001
– EN 55022: Data processing equipment – Radioelectric disturbance characteristics -
Limits and measurement methods. Issue 1998 / A1-2000/A2-2003
– EN 55024: Data processing equipment – Immunity characteristics - Limits and
measurement methods. Issue 1998 + A1- 2001 + A2- 2003
• complies with the following specification:
– EN 301511 : Harmonized stand for mobile
– EN 300328 : (BT + WLAN) Electromagnetic compatibility and Radio Spectrum
– EN 300330 : NFC Electromagnetic compatibility and Radio Spectrum
WebPOS iWP220/ iWP250_user guide • 5/20
Copyright © 2009 Ingenico
9000002528 R11 000 01/926
All rights reserved
3.4. FCC compliance
The FCC IDs for this model are:
• iWP220 : XKBIWP220
• iWP250 : XKBIWP250
3.4.1. FCC Statement
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to part of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
The device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference
• This device must accept any interference received, including interference that may
cause undesired operation of the device.
Part 68 of FCC Rules
This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.
3.4.2. FCC RF Radiation Exposure Statement
ADVICE
This chapter concern only the model: iWP250 XKBIWP250
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body.
CAUTION
: The user is cautioned that any changes or modification not approved by
INGENICO could void user’s authority to operate the equipment.
WebPOS iWP220/ iWP250_user guide • 6/20
Copyright © 2009 Ingenico
9000002528 R11 000 01/926
All rights reserved
3.5. Main Characteristics
Terminal
Weight about 1,700 kg without paper roll
Size (with foot in middle position) 345 x 210 x 160 mm (l x w x h)
Serial link 2
USB A (Host) 4
USB B (Device) 1
RJ45 - Lan 1
RJ11 – Cash Register 1
Desktop power supply unit
Weight approx 450 g (without mains cable)
Size approx 133 x 59 x 35 mm (L x w x h)
Class II equipment
PSU 2 pole socket 3 A
Electrical mains network 100-240VAC/50-60 Hz
Max consumption 2.5 A
RMS
Cable length
Power block cable approx 1,3 m
Display
Type Graphical TFT color
Display area (active zone) Landscape 8”
Number of pixels 800 x 600
Technology TFT transmissive
Backlight LED
Brightness ≥ 150 cd/m²
Contrast 1:450
Number of colors 262k
Only on iWP250
WiFI WiFi 802.11 b /g
Bluetooth Bluetooth v2.0, EDR
GPRS Mobile Class B Multi slot Class 10 ( 4+1, 3+2)
Contact less Type A & Type B
Auto cutter Yes
CAUTION: Do not use metal to touch the screen.
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