Ingenico Telium Series Quick Reference Manual

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Telium Series RESTAURANT
Quick Reference Guide
Credit Card Sale
(Key Entered)
Credit Card Return
Guide to Keys
Swipe Card or press
> Select 1 - CREDIT
> Server ID +
Enter the Sale amount and press
> If 1 key was pressed, Swipe/Insert/Tap Card*
> Confirm Amount? Select Yes or No.
> Tip Required? Select Yes or No.
> Tip Amt +
> Confirm Total. Select Accept or Change.
> Additional optional prompts may appear depending on terminal configuration.
* Note: The options to Tap or Insert the card for various functions will be dependent on the hardware being used and the terminal’s configuration for Contact-less and EMV processing.
Press
> Select 1 - CREDIT
> Server ID +
Enter Sale Amt. +
Enter Card # +
Exp Date +
> Card present? Choose Yes or No.
> Enter V-Code +
> Address +
> Zip Code +
> Confirm Amount? Select Yes or No.
> Tip Required? Select Yes or No.
> Tip Amt +
> Confirm Total. Select Accept or Change.
Press
> Enter the password and press
> Select 1 - CREDIT
> Server ID +
Enter the Return amount
and press
Swipe/Insert/Tap* or Key Card and press
> Enter the expiration date and press
Use to Set Language
ENTER Key
(Green)
Note: ENTER Key at Idle will also access a Main Menu of functions.
CLEAR Key
(Yellow)
CANCEL Key
(Red)
ADMIN Key
FUNCTION Key
Use F key to access the System Manager Menu and to create alpha characters. Press a number key then F repeatedly to create alpha characters when needed.
> Optional Prompts
> Optional Prompts may include: password, tip, server #, invoice/order number, card present, phone order or e­commerce, address, zip, V-Code, pass terminal, enter merchant number for multi-merchant, confirm amt., tax amt., customer code, imprint card, and enter last 4 digits. Not all optional prompts are shown.
Void
Card Verify
Credit Card Force
Tip Adjustment
Press
> Enter the password and press
Use Search Menu to locate transaction: 1=All 2=Reference # 3=Server # 4=Invoice #/PO # 5=Account # 6=Customer # 7= Approval Code
If ALL is selected, use the up/down arrows to scroll through the transactions and press the F4 key to select a transaction to be Voided.
Confirm Void $X.XX? Select Yes or No.
Terminal will display VOID response and print a VOID receipt.
Press For
Other
Press For Card
Verify
> Server ID +
Swipe or Key Card and press
> Enter the expiration date and press
Enter Card Validation # +
Address +
Zip Code +
Press
Select 1 – CREDIT
> Server ID +
Enter the Sale amount and press
Swipe/Insert/Tap* or Key Card and press
> Enter the expiration date and press
> Confirm Amount? Select Yes or No.
> Tip Required? Select Yes or No.
> Tip Amt +
> Confirm Total. Select Accept or Change.
Enter Approval Code and press
Press
For Tip Adjustment
Use Search Menu to select transaction to adjust.
If ALL is selected, use the up/down arrows to scroll through the transactions and press the F4 key to select a transaction to add Tip.
Enter Tip Amt +
Accept or Change? Select Accept to continue. > Adjust Another? Select Yes
to adjust additional tips.
Reprint
Press For Reprint
Select 1 – Last Receipt or
2 - Search
Use Search Menu to select transaction to reprint.
If ALL is selected, use the up/down arrows to scroll through the transactions and press the F4 key to select a transaction to be re-printed. Select 1 – Merchant Copy, 2- Customer Copy, or 3 – Both.
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Telium Series RESTAURANT
Quick Reference Guide
Debit Return
Trans Adjust
Summary Report
Swipe Card or press
Select 2 - DEBIT
> Server ID +
Enter the Sale amount and press
> If 1 key was pressed, Swipe/Insert/Tap Card*
> Confirm Amount? Select Yes or No.
> Tip Required? Select Yes or No.
>Tip Amt. +
> Cash Back? Choose Yes or No.
> Enter Cash back Amount and press
> Confirm Amount $X.XX? Choose Accept or Change.
Select Accept to proceed or Change to go back to the Amount entry screen.
Customer will Enter PIN # and press
Press
> Enter the password and press
Select 2 - DEBIT
> Server ID +
Enter the Return amount
and press
Swipe/Tap Card*
Enter Original Trans Date and press
Enter Original Trans Time and press
Customer will Enter PIN # and press
Press For Trans Adjust
Use Search Menu to select transaction to adjust.
If ALL is selected, use the up/down arrows to scroll through the transactions and press the F4 key to select a transaction to be Adjusted.
Enter new Sale Amount and press
>Enter new Tip Amt. and press
Confirm Sale Amount $XX.xx ?
Accept or Change
Select Accept to complete the transaction.
Select Change to change the amount of the transaction.
If Change is selected, Enter
new sale amount and press
Press
> Enter the password and press
Select 0 – Reports Menu
Select 2 – Summary
Select 1- Print or Select 2 - Display
Batch Totals
Press
> Enter the password and press
Select 2 – Batch Menu
Select 1 – Batch Totals
Press to return
to previous menu.
Detail Report
Balance Inquiry
Server Menu
Settlement
Press
> Enter the password and press
Select 0 – Reports Menu
Select 1 – Detail
Select 1- Print or Select 2 – Display
If choose 2 – Display, detail can be displayed in order of preference selected: 1 – Reference # 2 – Invoice # 3 – Card Type
Use the F1 (Previous) and F4 (Next) keys to scroll through transactions.
Press For
Other
Press For
Balance Inquiry
Select 1 – Credit Or Select 2 – EBT
(will not prompt if no EBT)
> Server ID +
Swipe/Insert or Key Card and press
> Enter the expiration date and press
Press
> Enter the password and press
Select 1 – Server Menu
Select from the list:
1 – Add ID 2 – Delete ID 3 – Print ID List 4 – Auto Add Clk 5 – ClkPrompt 6 – ClkWording 7 – Display Params
Select 1 to add a Server ID.
Enter Server ID +
Server ID Added. Add another? Select Yes or No.
Press
For Settlement
Press for
Credit/Debit/EBT
Close Batch and Deposit Funds?
Select Yes or No.
> Print Reports?
Select Yes or No.
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