Ingenico ELITE 790 User Manual

The Global Provider of Secured Transactions

ELITE 790

Ser’s Manual

July 2003

Table of Contents

I- TERMINAL DESCRIPTION..........................................................................5

1- Introduction..............................................................................................................................5

2- The Terminal .............................................................................................................................6

3- The Terminal Connections...................................................................................................6

4- The Base Connections..........................................................................................................6

5- The Keyboard - Utilisation....................................................................................................7

6- The Card Reader.....................................................................................................................8

7- Wireless functionality.............................................................................................................8

II- ELITE 790 TECHNICAL OVERVIEW........................................................11

1- Terminal features.................................................................................................................11

2- Display....................................................................................................................................11

3- Printer......................................................................................................................................11

4- RS232 Interface (base)........................................................................................................12

5- Modem....................................................................................................................................12

6- SIM Slots.................................................................................................................................13

7- Serial Connector..................................................................................................................13

8- Hands free kit Connector...................................................................................................13

9- Power Supply........................................................................................................................14

10- Operating Range...............................................................................................................14

III- INSTALLATION PROCEDU RES...............................................................15

1- Entering Date and Time......................................................................................................15

2- Telephone Network Parameters......................................................................................16

3- Printing Totals.......................................................................................................................17

4- Options menu........................................................................................................................18

5- Application Software Downloading Procedure...........................................................19

6- Configuration Receipt .........................................................................................................20

7- GSM Menu..............................................................................................................................21

8- Security Menu (Optional)....................................................................................................23

9- GSM - SMS options..............................................................................................................24

IV- PRACTICAL INFORMATION...................................................................25

1- Charging the battery pack.................................................................................................25

2- Cleaning Procedures..........................................................................................................26

3- Changing the paper roll......................................................................................................26

V- RECOMMENDATIONS...............................................................................27

1- Security...................................................................................................................................27

2- Connection to PSTN...........................................................................................................28

3- RF Safety................................................................................................................................28

4- General safety.......................................................................................................................29

ELITE 790 Terminal

July 2003

I- Terminal Description

1- Introduction

The ELITE 790 is a portable payment terminal for a radio transmission module (voice + data) using the GSM standard and a modem for PSTN communications. This terminal was created to process all payments made by magnetic or smart cards.

The ELITE 790 has an integrated thermal printer which prints two copies of each receipt.

The ELITE 790 terminal benefits from a modular conception, which allows a number of different applications to run on the terminal independently without jeopardising software security.

Your retailer or installer will be able to give you the necessary information on all available applications and their installation details.

ELITE 790 Terminal

2- The Terminal

The terminal case contains the following elements:

• The portable terminal and base.

• A cable that connects the terminal to a telephone line.

• A power pack that connects the terminal to a 115 or 230 volt power point (depending

on the country)

3- The Terminal Connections

There are two connectors on the back of the terminal. (See page 4) The blue jack is for portable hands free kit. The black connector is suitable for a peripheral device like a barcode scanner, for which a specific software application is required.

4- The Base Connections

0 Telephone Connection

The compact telephone cable connection supplied with the Elite terminal must be connected to the port marked with the symbol . The telephone connection (RJ11) must be connected to the telephone socket in the wall.

0 Electrical Connection

The small jack connection to the power pack is plugged into the port marked with the symbol . The twin pronged electrical plug is connected to an electrical point (115 or 220 volts, depending on the country).

Only use the power supply pack provided with the terminal.

0 Connection to an external peripheral device

Some peripheral devices suc h as a cheque readers can also be connected. The ELITE 790 terminal must be powered off before connecting the cable on the base to the RS232 port.

Telephone line

Power Supply

Serial port

July 2003

5- The Keyboard - Utilisation

The 2 key gives the operator access to all of the different menus on the terminal including the “system” menu which manages the standard functions of the Elite 790, such as: modification of the date and the time, modification of download and line parameters.

• The 3 and 4 keys allow

navigation through scrolling

application menus and the “system” menu. During “vocal use” of the terminal, these keys adjust the volume.

• The key 7 prompts a paper feed of a couple of centimetres. This function

is only active when the terminal is in the idle state.

• The A key is used to validate any information read by or entered into the

terminal. It is also the power switch when the terminal is in portable mode.

• The B key cancels the occurring command after which, it returns

the terminal to idle state.

• The C key deletes the last character entered, and

in certain cases is used where an override is requested.

• The key marked d can only be used for entering amounts ;

more specifically it allows the operator to enter amounts in cents.

The navigation wheel has the same function

as the following 3 keys

2 Push up the navigation wheel 3 Turn the wheel “up” 4 Turn the wheel “down”

ELITE 790 Terminal

6- The Card Reader

0 Magnetic Stripe Card

The card can be read when swiped either from right to left, or left to right. The magnetic stripe on the card should face the printer and the card should be swiped through the reader freely and without hesitation.

0 Card

Introduce the card horizontally into the terminal, the chip facing up, as indicated and leave the card in position until the transaction is complete.

7- Wireless functionality

The ELITE 790 terminal is portable ; A fully charged battery will perform 100 transactions before the terminal has to be returned to the base for charging.

The symbol on the upper right hand side of the display indicates a correct connection between the terminal and the base.

A low battery is indicated by a message « -BAT- » on the display followed by a beep. Within one hour of this message appearing, the battery pack must be recharged. The terminal can perform a few transactions in this time.

In portable mode, the ELITE 790 terminal will switch to power save mode after 50 seconds of inactivity or if the B key is pressed.

The name of the network, to which the terminal is registered, appears on the display and a graph indicates the RSSI (Reception Signal Strength Indicator).

Warning

When the terminal is powered off, the GSM standby

mode (to receive incoming calls) uses battery power,

reducing the number of transactions between

“charge-ups”.

Warning

Do not use a “fast charge” if the terminal is returned to the base after

each transaction. The batteries may be damaged and their lifetime

reduced. A fast charge battery should only be charged when empty. If the terminal is placed on the charger after

each transaction, a “slow

charge” must be used to protect the battery.

July 2003

When the terminal is switched on, the following messages could appear on the terminal display:

INACTIVE GSM A problem is encountered with the GSM module. If

after having removed the battery pack a few times the same message appears then consult the terminal issuer.

MISSING SIM

This message appears if the SIM is invalid or not correctly inserted.

BLOCKED SIM

This message appears if SIM blocked or if the PUK has been entered incorrectly 10 times.

NO GSM SERVICE

Invalid SIM card or service not available. Contact your retailer.

NETWORK SEARCH

This message appears while the terminal is searching for a network. Once the terminal has found it, this message is replaced by the operator name.

POWER SAVE MODE

When the power save mode is selected.

Warning

Before using the terminal for the first time, the

batteries

must be fully charged. This is indicated

by a green light on the base which goes out when

this process is complete.

ELITE 790 Terminal

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Ingenico ELITE 790 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual