INGENICO ELITE780MX Users Manual

1003 Mansell Road · Atlanta, GA 30076

tel: [phone] · fax [phone]

79 Torbarrie Road · Toronto, Ontario, Canada M3L 1G5

tel:[phone] · fax: [phone]

www.ivicheckmate.com

6.3 Power supply:

The power adapter is mainly used for charging the
internal NiCd battery.
Power input voltage : 120V AC.
Power input frequency : 60 Hz.
Power output : 12V DC, 500mA.

Figure 4: DC Plug

6.4 Operating environment

Operating temperature : 5 to 40°C
Humidity : 5% to 90% RH, with no condensation.

7.0 Thermal Paper Specification:

The following specifications identify the thermal paper
roll that is used with Elite 780 terminals:

• Single ply thermal sensitive - POS or facsimile grade.

• Thickness: .009 in (0.25 mm) maximum.

• Roll Width: 2.25 +/- 0.020 in (58 mm +/- 0.5 mm).

• Roll Diameter: 2.0 in (51 mm) maximum.

• Roll Core ID: 0.500 in (13 mm) nominal.

• Roll Core OD: 0.625 in (16 mm) nominal.

8. If you experience trouble :

Call one of the customer service centers listed below:

In Canada: In the USA:

RBA Inc. IVI Checkmate Inc.
3190 Orlando Drive TotalCARE
Mississauga, Ontario 1335 North Meadow
L4V 1R5 Parkway, Suite 116
1-800-387-3938 Atlanta GA 30076
or [phone] 1-800 – 435-3014

US Federal Communications Commission (FCC)
Warnings:

This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when this equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.

Canadian Department of Communications (DOC)
Warnings:

This digital apparatus does not exceed the Class A limits
for radio noise emissions from the digital apparatus as
set out in the radio interference regulations of the
Canadian Department of Communications.

Elite 780

Installation Guide

0130-07056-0300

1. Terminal description:

1.1 Introduction:

The Elite 780 is a fully self-contained RF EFTPOS
terminal with an integrated printer and the
functionality to process all smart card, debit and
credit purchases. The terminal communicates with
the bank using the RF data network. This network is
similar to that used for mobile phones except that it
is for data only. The terminal features a secure,
multi-application operating system, which allows a
number of different applications to run on the
terminal independently, without jeopardizing
software security.

1.2 The Terminal:

The Elite 780 terminal has the following peripherals:

1.2.1 Display:

Standard 4 line x 16 character LCD graphic
display, with back lighting.

1.2.2 Keypad:

• 18 keys, with back lighting, with the following

special function keys:

• F1, F2, and F3 keys: Programmable keys which

permit access to terminal level functions and the
system menu.

• Paper Feed key: Performs a 20mm paper feed.

• ENTER key: is used to confirm the data entered or

displayed.

• CAN key: is used to cancel the current function and

return the terminal to the idle state.

• CORR key: is used to correct any invalid data

entry.

• ADMIN key: is used to access the terminal

administration function menu.

1.2.3 Magnetic Stripe Card Reader:

This is a bi-directional reader capable of
simultaneously reading Tracks 1&2, and is located
just above the display.

1.2.4 Modem:

The Modem facilitates data exchange over an RF
network.

1.2.5 Printer:

The built-in printer is a high-speed thermal printer (4

lines per second) and is graphics compatible.

1.2.6 Smart Card Reader:

Complies with standard ISO 7816, Sync & Async.

1.3 Package contents are as follows:

1. The Elite 780 terminal.

2. RF antenna.

3. Wall mount power adapter for charging the NiCd
battery.

4. Thermal printer paper, one roll.

5. Installation guide.

2. Installation procedure:

A Important Note: The battery must be charged for 24

hours before using the terminal for any purpose
including key injection, program loading or customer
use. (See Paragraph 2.3)

2.1 Paper loading (If required):

1. Open the paper compartment cover.

2. Move the paper load lever forward to disengage the
friction roller.

3. Remove the empty paper roll by pressing the roll
release lever on the right hand side.

4. Position the paper roll with the end of the roll
protruding from UNDERNEATH the roll.

5. Feed the paper under the printer’s roller until it
protrudes from the top of the printer.

6. Fit the paper roll to the spindle and move the paper load
lever back to engage the friction roller.

7. Close the cover and test the operation of the printer by

pressing Paper Feed key.

2.2 Connecting the RF antenna:

1. Place the RF antenna connector over the coaxial
screw mount located on the back panel. Make sure
the wire within the connector fits into the small hole
in the coaxial mount.

2. Tighten the connector by turning the antenna

attachment clockwise.

2.3 Battery charging procedure:

2.3.1 At Installation:

1. After unpacking it is important to provide an initial
charge. This conditioning cycle is required for the
battery pack to reach full capacity quickly.

2. Connect the terminal to AC power using the
supplied power pack designed for this terminal.
You will know the terminal is receiving AC power
when the display stays on continuously. The
terminal must be charged continuously for 24
hours.

A Make sure that you use the correct AC power adapter

supplied with the terminal. Many adapters can appear
similar and will plug into the terminal but will not
work properly causing erratic behavior, poor charging

or even damage to the unit.

2.3.2 Normal use:

A 1. After a full charge the Terminal in normal usage is

expected to provide 50 or more transactions before a
recharge is required. Slow printing usually indicates
the battery is low.

2. This terminal has a “reserve” capability in the event
that more transactions are occasionally needed. As
long as the print time is acceptable the Terminal will
provide additional transactions beyond normal. The
effect will be continued slowdown of the printer as
well as a longer recharge cycle.

3. In normal use the charge time is 12 hours. After
extended use the terminal will require additional
charge time, not exceeding 24 hours.

4. If the terminal has been inactive a number of weeks it

may require another 24 hour initial charge.

3. The Card Reader:

Terminal is equipped with a bi-directional
Magnetic Stripe Reader located immediately
above the display. The Magnetic Stripe on the
card should face down and to the rear of the
terminal. The card should be swiped at uniform
speed and pressure, ensuring that the card remains
in contact with the bottom of the track throughout
the entire swipe action.

4. Smart Card Reader:

The terminal is equipped with a Smart Card
Reader slot at the front of the terminal for future
use.

5. Cleaning procedure:

1. Clean the outside of the terminal with a soft
cloth moistened with a mild detergent solution.

2. Never spray cleaning solution directly onto the
terminal as drops may enter the unit.

3. Do not use Isopropyl Alcohol based cleaning

products.

6. Technical specifications:

6.1 Terminal Features:

• Magnetic card reader, ISO1 and ISO2 tracks
decoding.

• 18 key, backlit tactile feedback keyboard with
audible tone and color coding.

• Battery backed-up calendar and clock.

• RS232 communications channel.

• Multi-application operating system allowing each

application to be downloaded independently of all
others.

• Logical and physical security.

6.2 Network:

The terminal is equipped with an RF modem for
exchanging data over one of the following
networks:

1. MOBITEX.

2. CDPD

3. ARDIS (DataTac) – future option.