Infinity ICE4000 Hardware And Installation Manual

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ICE 4000

Hardware and Installation Manual

Version 1.0_SPOS_05D

September 4, 2001

Hypercom Corporation
2851 West Kathleen Road
Phoenix, Arizona 85053
USA

Corporate Telephone: [phone]
Corporate Fax: [phone]
Corporate Repairs Department: 602.504.5378
Corporate Web Site: www.hypercom.com

Copyright 2001 by Hypercom Corporation.

Printed in the United States of America.

All rights reserved.

This publication is proprietary to Hypercom Corporation and is intended solely for use by Hypercom customers. This
publication may not be reproduced or distributed for any purpose without the written permission of Hypercom Corporation.

The information Hypercom furnishes in this publication is believed to be accurate and reliable. However, the corporation
assumes no responsibility for its use and reserves the right to make changes to the publication at any time without notice.

Trademarks

Hypercom and the Hypercom logo are registered trademarks of Hypercom Corporation. Integrated Enterprise Network is a
trademark of Hypercom Corporation.

Hypercom has attempted throughout this publication to distinguish proprietary trademarks from descriptive terms by
following the capitalization style the manufacturer uses. Every effort was made to supply complete and correct information.
Any error in identifying or reflecting any proprietary marks or notices is inadvertent and unintentional.

FCC Part 15 (ICES-003)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC (ICES-003) Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

FCC Part 68 Requirements Notice

This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains the FCC
Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, you must provide this
information to your telephone company.

NOTE: REN is not required for some types of analog or digital facilities.

This equipment uses an RJ11 jack.

An FCC-compliant telephone cord and modular plug are provided with this equipment. It is designed to be connected to the
telephone network or premises wiring using a compatible modular jack that is Part 68-compliant. See installation
instructions for details.

The REN is useful to determine the number of devices you may connect to your telephone line and still have all those
devices ring when your telephone number is called. In most but not all areas, the sum of the RENs of all devices connected
to one line should not exceed five. To be certain of the number of devices you may connect to your line, contact your local
telephone company to determine the maximum REN for your calling area.

NOTE: REN is associated with loop-start and ground-start ports. Do not use for E&M or digital ports.

If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service
temporarily. If possible, they will notify you in advance. However, if advance notice is not practical, you will be notified as
soon as possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain
uninterrupted telephone service.

If you experience trouble with this telephone equipment, please contact the Hypercom Repairs Department at (602) 504­5378 for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment
from the network until the problem is corrected or until you are sure that the equipment is not malfunctioning.

This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject
to state tariffs.

This telephone receiver is hearing-aid compatible if applicable.

CTR21

The equipment has been approved to Commission Decision, CTR21, for pan-European single terminal connection to the
Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in
different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN
network termination point. In the event of problems, you should contact your equipment supplier in the first instance.

Industry Canada (IC) Notice

NOTICE: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets

telecommunications network protective, operational, and safety requirements described in the appropriate Terminal
Equipment Technical Requirements documents. The department does not guarantee the equipment will operate to user
satisfaction.

Before installing this equipment, ensure that it is acceptable for connection to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable method of connection. Compliance with these
conditions may not prevent degraded service in some situations.

A representative designated by the supplier should coordinate repairs to certified equipment. Any repairs or alterations to
this equipment or any equipment malfunctions may cause the telephone communications company to request that the user
disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and
internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in
rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority or electrician, as appropriate.

“NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals that may be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject as long as the sum of the Ringer Equivalence Numbers of all the devices
does not exceed five.

REN: 0.3B

Table of Contents

940265-001, rev. D Hypercom Corporation vii

Table of Contents

Introduction

Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Chapter 1 Terminal Information

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

ICE 4000 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Transactions and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Terminal Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Terminal Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Application Program Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Financial Integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Fast Response Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Reduced Communications Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Networking Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Term-Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Chapter 2 Installation Procedures

Installing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Powering up the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Loading Paper into the ICE 4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Connecting the Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Self-Test and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Configuring the ICE Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Program Loading the ICE Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Initializing the ICE Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Table of Contents

viii ICE 4000 Hardware and Installation Manual 940265-001, rev. D

940265-001, rev. D Hypercom Corporation ix

List of Figures

Chapter 1 Terminal Information

Figure 1-1. ICE 4000 terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Chapter 2 Installation Procedures

Figure 2-3. Installing the ICE 4000 Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Figure 2-4. The ICE 4000 Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Figure 2-5. Contrast Control Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Figure 2-6. Loading the paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Figure 2-7. Loading the paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Figure 2-8. ICE 4000 under panel connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

List of Figures

x ICE 4000 Hardware and Installation Manual 940265-001, rev. D

List of Tables

940265-001, rev. D Hypercom Corporation xi

List of Tables

Chapter 2 Installation Procedures

Table 2-1. Self-test and diagnostics when software is not loaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8