Your INFINITI represents a new way of
thinking about vehicle design. It integrates
advanced engineering and superior craftsmanship with a simple, refined aesthetic
sensitivity associated with traditional Japanese culture.
The result is a different notion of luxury
and beauty. The car itself is important, but
so is the sense of harmony that the vehicle
evokes in its driver, and the sense of
satisfaction you feel with the INFINITI —
from the way it looks and drives to the high
level of retailer service.
To ensure that you enjoy your INFINITI to
the fullest, we encourage you to read this
Owner’s Manual immediately. It explains
all of the features, controls and performance characteristics of your INFINITI; it
also provides important instructions and
safety information.
A separate Warranty Information Booklet
is included in your Owner’s literature
portfolio. Always carry it with you when
you take your vehicle to an INFINITI
retailer. The Warranty Information Booklet
contents provide complete information
about all warranties covering this vehicle,
the requirements to keep the warranties in
effect as well as the INFINITI Roadside
Assistance program.
Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state’s
lemon law.
In addition to factory installed options,
your vehicle may also be equipped with
additional accessories installed by INFINITI
or by your INFINITI retailer prior to delivery.
It is important that you familiarize yourself
with all disclosures, warnings, cautions
and instructions concerning proper use of
such accessories prior to operating the
vehicle and/or accessory. It is recommended you see an INFINITI retailer for
details concerning the particular accessories with which your vehicle is equipped.
Before driving your vehicle, read your
Owner’s Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION REMINDERS!
Follow these important driving rules to help
ensure a safe and comfortable trip for you
and your passengers!
. NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed limits
and never drive too fast for conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle features
or taking other actions that could
distract you.
. ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear
seat.
. ALWAYS provide information about the
proper use of vehicle safety features to
all occupants of the vehicle.
. ALWAYS review this Owner’s Manual for
important safety information.
(4,1)
MODIFICATION OF YOUR VEHICLE
This vehicle should not be modified.
Modification could affect its performance,
safety or durability, and may even violate
governmental regulations. In addition,
damage or performance problems resulting from modification will not be covered
under the INFINITI warranties.
WARNING
Installing an aftermarket On-Board Diagnostic (OBD) plug-in device that uses the port
during normal driving, for example remote
insurance company monitoring, remote vehicle diagnostics, telematics or engine
reprogramming, may cause interference or
damage to vehicle systems. We do not
recommend or endorse the use of any
aftermarket OBD plug-in devices, unless
specifically approved by INFINITI. The vehicle warranty may not cover damage caused
by any aftermarket plug-in device.
This manual includes information for all
features and equipment available on this
model. Features and equipment in your
vehicle may vary depending on model, trim
level, options selected, order, date of
production, region or availability. Therefore, you may find information about
features or equipment that are not included or installed on your vehicle.
All information, specifications and illustrations in this manual are those in effect at
the time of printing. INFINITI reserves the
right to change specifications, performance, design or component suppliers
without notice and without obligation.
From time to time, INFINITI may update or
revise this manual to provide owners with
the most accurate information currently
available. Please carefully read and retain
with this manual all revision updates sent
to you by INFINITI to ensure you have
access to accurate and up-to-date information regarding your vehicle. Current versions of vehicle Owner’s Manuals and any
updates can also be found in the owner
section of the INFINITI website at https://
owners.infinitiusa.com/owners/navigation/manualsandGuides.Ifyou have ques-
tions concerning any information in your
Owner’s Manual, contact INFINITI Consumer Affairs. See the INFINITI CUSTOMER
CARE PROGRAM page in this Owner’s
Manual for contact information.
IMPORTANT INFORMATION ABOUT
THIS MANUAL
You will see various symbols in this
manual. They are used in the following
ways:
This is used to indicate the presence of a
hazard that could cause death or serious
personal injury. To avoid or reduce the risk,
the procedures must be followed precisely.
CAUTION
This is used to indicate the presence of a
hazard that could cause minor or moderate
personal injury or damage to your vehicle. To
avoid or reduce the risk, the procedures
must be followed carefully.
(5,1)
SIC0697
If you see the symbol above, it means “Donot do this” or “Do not let this happen”.
NOS1274
If you see a symbol similar to those above
in an illustration, it means the arrow points
to the front of the vehicle.
NOS1275
Arrows in an illustration that are similar to
those above indicate movement or action.
NOS1276
Arrows in an illustration that are similar to
those above call attention to an item in the
illustration.
Engine Exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm. In addition,
certain fluids contained in vehicles and
certain products of component wear contain
or emit chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm.
Some vehicle parts, such as lithium
batteries, may contain perchlorate material. The following advisory is provided:
“Perchlorate Material - special handling
may apply, See www.dtsc.ca.gov/
hazardouswaste/perchlorate.”
Manual may be reproduced or stored in a
retrieval system, or transmitted in any
form, or by any means, electronic, mechanical, photocopying, recording or otherwise,
without the prior written permission of
Nissan Motor Co., Ltd.
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone
number
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.
com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com
If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customer) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.
. Your INFINITI retailer’s name
. Your comments or questions
OR
(1,1)
Table of
Hybrid System Overview
Hybrid
System
Contents
Illustrated table of contents
Safety — Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
The INFINITI Direct Response Hybrid
System combines the power of a gasoline
engine and an electric motor to help
minimize fuel consumption and emissions.
Depending on driving conditions, the
vehicle runs on a combination of the
gasoline engine and the electric motor,
whichever is best for those conditions.
Because the gasoline engine charges the
Lithium-ion (Li-ion) battery as needed, the
battery does not have to be charged from
an outside source like an all-electric
vehicle.
Your vehicle contains a sealed Lithium ion
(Li-ion) high voltage battery. If the Li-ion
battery is disposed of improperly, there is a
risk of severe burns and electrical shock
that may result in serious injury or death
and there is also a risk of environmental
damage.
CAUTION
. Do not misuse the Li-ion battery.
. Do not use the Li-ion battery for any
other purpose.
The Li-ion battery is used to drive the
electric motors in the INFINITI Direct
Response Hybrid
The Li-ion battery has a limited service life.
It is recommended that you contact your
INFINITI retailer for information about
recycling or disposal of the battery.
®
System.
. The INFINITI Direct Response Hybrid
System uses high voltage up to approximately 408 volts. The system can be hot
during and after starting. Be careful of
both the high voltage and the high
temperature. Obey the warning labels
attached to the vehicle.
. Never disassemble, remove or replace
high-voltage parts and harnesses as
well as their connectors. Doing so can
cause severe burns or electric shock that
may result in serious injury or death.
High-voltage harnesses are colored orange. The vehicle high voltage system
has no user serviceable parts. It is
recommended that you take your vehicle
to an INFINITI retailer for any necessary
maintenance.
. Never try to remove the service plug
located in the trunk. The service plug is
used only when the vehicle is serviced
by trained technicians wearing personal
protection equipment and is part of the
high voltage system. Touching the service plug can cause severe burns or
electric shock that may result in serious
vehicle off the road, put the transmission in the P (Park) position, apply the
parking brake and turn the INFINITI
Direct Response Hybrid
. Check to see if there are exposed high
voltage parts and cables. Never touch
the parts and cables. For their locations,
see “High voltage components” (P.Hybrid System-10). To avoid personal injury, never touch high-voltage wiring,
connectors, and other high-voltage
parts, such as electric motor inverter
and Lithium ion (Li-ion) battery. An
electric shock may occur if exposed
electric wires are visible when viewed
from inside or outside of your vehicle.
Therefore, never touch exposed electric
wires.
. If the vehicle receives a strong impact to
the floor while driving, stop the vehicle
in a safe location and check the floor.
. Inspect the ground under the vehicle. If
liquid hasleakedontotheground, the
fuel systemmayhavebeen damaged.
®
System off.
Leave the vehicle as soon as possible.
. Leaks or damage to the Li-ion battery
may result in a fire. If you discover them,
contact emergency services immediately. Since the fluid leak may be lithium
organic electrolyte from the Li-ion battery, never touch the fluid leak inside or
outside the vehicle. If the fluid contacts
your skin or eyes, wash it off immediately with a large amount of water and
receive immediate medical attention to
help avoid serious injury.
. If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Only use a type ABC, BC or C fire
extinguisher that is meant for use on
electrical fires. Using water or the
incorrect fire extinguisher can result in
serious injury or death from electrical
shock.
. If you are not able to safely assess the
vehicle due to vehicle damage, do not
touch the vehicle. Leave the vehicle and
contact emergency services. Advise 1st
responders that this is a hybrid vehicle.
. In the event of an accident that requires
body repair and painting, it is recommended that the vehicle be delivered to
Hybrid System Overview Hybrid System-3
(10,1)
an INFINITI retailer to have the Li-ion
battery pack and high voltage parts such
as the inverter, including the wiring
harness, removed prior to painting. Liion battery packs exposed to heat in the
paint booth will experience capacity
loss. Damaged Li-ion battery packs may
also pose safety risks to untrained
mechanics and repair personnel.
The emergency shut-off system is activated
and the high-voltage system automatically
turns off in the following conditions:
. Front and side collisions in which the air
bags are deployed.
. Certain rear collisions.
. Certain INFINITI Direct Response Hy-
For the above collisions and the certain
hybrid system malfunctions, the READY to
drive indicator light will turn off. See
“Warning lights, indicator lights and audible reminders” (P.2-10).
The emergency shut-off activates for the
above collisions to minimize risk of an
event that could cause injury or an
accident. If the emergency shut-off system
activates, the hybrid system may not
switch to READY to drive position. If this
occurs, it is recommended that you contact
an INFINITI retailer. Even if the ignition
switch is switched to READY to drive
position, the system may shut-off suddenly. Therefore, drive cautiously to the
nearest INFINITI retailer or contact an
INFINITI retailer as soon as possible.
1. Depress the brake pedal and place the
ignition switch in the ON position when
the transmission is in the P (Park) or N
(Neutral) position (P is recommended).
(For more details, see “Push-button
ignition switch” (P.5-12).)
2. The READY to drive indicator light
flashes, then turns illuminated. (The
hybrid system switched to the READY to
drive mode when the indicator light
illuminates.)
When the READY to drive indicator light
illuminates, the vehicle can be
driven, even if the gasoline engine is not
running.
NOTE:
The gasoline engine starts and stops
automatically. It may stop during low
speed driving, deceleration or when the
vehicle is stopped.
The gasoline engine may automatically run
in the following conditions:
. The level of remaining charge in the
Lithium ion (Li-ion) battery is low. The
engine runs to charge the Li-ion battery
and to provide power to the drive the
Hybrid System-4Hybrid System Overview
(11,1)
vehicle.
. The temperature of the engine coolant
is low.
. Based on driving conditions.
. The shift lever is shifted to the P (Park)
position, the driver’s seat belt is
released and the driver’s side door is
then opened.
The hybrid system operates as follows
based on driving conditions and the Li-ion
battery charge.
The system automatically controls the
gasoline engine and electric motor in order
to obtain the optimum fuel mileage and
performance, depending on the driving
situation and available Li-ion battery
charge.
When the remaining battery level is low,
the Li-ion battery is charged by the electric
motor that is driven to generate electric
power while the vehicle is driving.
The Li-ion battery is charged by the electric
motor that changes the energy of the
rotating wheels into electric power. See
“Regenerative brake” (P.Hybrid System-8).
The INFINITI Direct Response Hybrid
System monitors the status of power being
sent to the electric motor and the Lithium
ion (Li-ion) battery state of charge. The
status is shown on the assist charge gauge
in the meter and the energy flow/remaining Li-ion battery charge in the lower
display and the meter. System status can
also be shown when the screen is in the
energy flow mode or energy/fuel history
mode.
When you use this system, make sure the
hybrid system is in the READY to drive
mode. See “Operation of the INFINITI Direct
Response Hybrid
®
System” (P.Hybrid Sys-
tem-4).
JVO0111X
All-Wheel Drive (AWD) models
If you use the system with the hybrid
system off (ignition switch placed in the
ACC position) for a long time, it will
discharge the 12-volt battery power, and
the hybrid system will not start.
Energy monitor for various operating
modes can be displayed in the lower
display.
The energy flow is also displayed in the
vehicle information display. (See “1. Energy monitor” (P.2-29).)
This is an example of the Energy Flow
display. The Energy Flow display changes,
depending onthefollowing operating
conditions. The graphic indicates the
amount of power in the Li-ion battery.
The following are displayed on the Energy
Flow screen.
. When the vehicle is powered only by the
electric motor.
. When the vehicle is powered only by the
gasoline engine.
. When the vehicle is powered by both
the electric motor and the gasoline
engine.
. When the vehicle is charging the Li-ion
battery with the regenerative brake and
gasoline engine.
. When the vehicle is charging the Li-ion
battery with the regenerative brake.
. When the vehicle is charging the Li-ion
battery with the gasoline engine.
. When the vehicle is powered by the
gasoline engine and is charging the Liion battery.
When the vehicle decelerates while the
vehicle is driven with the shift lever in the D
(Drive) position or in the manual shift
mode, the Lithium ion (Li-ion) battery can
be charged by the electric motor. The
electric motor converts the energy of the
rotating wheels into electric power under
the following circumstances:
. When the accelerator pedal is released.
. When the brake pedal is depressed.
. When there is no malfunction in the
brake system or the INFINITI Direct
Response Hybrid
®
System.
The regenerative brake may not work
properly if the vehicle has tires and road
wheels other than the ones specified in
this manual.
Drive your vehicle with smooth acceleration and deceleration.
. While driving, energy is recovered
through the regenerative brake as the
vehicle decelerates. However, for most
efficient use, do not accelerate or
decelerate your vehicle more than
necessary.
. Avoid abrupt acceleration and decelera-
tion.
. The power of the Lithium ion (Li-ion)
battery can be checked on the Energy
Flow or Energy monitor. See “Energy
Flow” (P.Hybrid System-6) or “Trip
computer” (P.2-29). Gradual or nonabrupt acceleration and deceleration
will make more effective use of the
electric power, using less gasoline
engine power.
. When parking, be sure to place the shift
lever in the P (Park) position. While
driving, place the shift lever in the D
(Drive) position.
Hybrid System-8Hybrid System Overview
(15,1)
APPROACHING VEHICLE SOUND FOR
PEDESTRIANS (VSP) SYSTEM
The Approaching Vehicle Sound for Pedestrians (VSP) system is a function that uses
sound to help alert pedestrians of the
presence of the vehicle when it is being
driven at a low speed in the electric drive
mode under the following conditions:
. The sound starts when the vehicle
starts accelerating.
. The sound stops when the vehicle
speed is more than 19 MPH (30 km/h)
while accelerating.
. The sound starts when the vehicle
speed is less than 16 MPH (25 km/h)
while decelerating.
. The sound stops when the vehicle
stops.
. The sound does not stop with the
vehicle in the R (Reverse) position even
if the vehicle stops.
The VSP system is automatically turned on
when the vehicle is in the READY to drive
mode.
If there is a malfunction in the VSP system,
the VSP OFF indicator light in the meter
illuminates. See “Approaching Vehicle
Sound for Pedestrians (VSP) OFF indicator
light” (P.2-17).
WARNING
. If the sound from the VSP system is not
heard while driving, stop the vehicle in a
safe and quiet location. Open a window,
and then place the vehicle in the R
(Reverse) position with the brake pedal
firmly depressed. Check that the operating sound can be heard from the front
side of the vehicle.
. If the sound cannot be heard, it is
recommended that you immediately contact an INFINITI retailer for inspection.
System uses high voltage up to approximately 408 volts. The system can be hot
while and after starting. Be careful of
both the high voltage and the high
temperature. Obey the warning labels
attached to the vehicle.
. Never touch, disassemble, remove or
replace the high voltage parts, harnesses and their connectors. High voltage harnesses are orange. Touching,
disassembling, removing or replacing
those parts and harnesses can cause
severe burns or electric shock that may
result in serious injury or death.
®
JVO0096X
Hybrid System-10Hybrid System Overview
1. Electric motor inverter
2. High voltage harnesses (orange)
3. Lithium ion (Li-ion) battery
4. Electric compressor
5. Electric motor
6. 12-volt battery
The hybrid system uses high voltage up to
approximately 408 volts. High voltage
components are indicated in the illustration. High voltage harnesses are orange.
The system can be hot while and after
starting. Be careful of both the high voltage
Lithium ion (Li-ion) battery may be damaged. If the Li-ion battery is completely
discharged and the hybrid system cannot be
activated, it is recommended that you
contact an INFINITI retailer.
system may automatically be turned off.
. When you leave your vehicle, be sure to
place the ignition switch in the OFF
position.
. Be sure to put the transmission in the P
(Park) position because the vehicle can
move when the READY to drive indicator
light is on even if the gasoline engine is
not running. When the READY to drive
indicator light is on, do not leave your
vehicle in a shift position other than the
P (Park) position. The vehicle will creep
and start abruptly if the accelerator
pedal is depressed by mistake. This
may cause serious injury or death.
CAUTION
If the vehicle is parked for a long period of
time, the battery discharges gradually. To
avoid this occurrence, drive the vehicle for
approximately 30 minutes at least once
every two to three months. Otherwise, the
High voltage parts and harnesses on the
hybrid vehicles emit approximately the
same amount of electromagnetic waves
as the conventional gasoline-powered vehicles or home electronic appliances despite of their electromagnetic shieldings.
Unwanted noise may occur in the reception
of a mobile two-way radio.
Charging the Li-ion battery while driving is
important. The vehicle cannot run if the Liion battery is discharged. When in the N
(Neutral), D (Drive) or R (Reverse) position,
and while the accelerator pedal or the
brake pedal is not depressed, the Li-ion
battery does not recharge. Leaving the
transmission in the N (Neutral), D (Drive) or
R (Reverse) position, and while the accelerator pedal or the brake pedal is not
depressed for an extended period of time
(for example, when the shift lever is in the
D (Drive) position and the vehicle is
stopped only by the parking brake), may
discharge theLi-ionbatteryand the hybrid
Hybrid System Overview Hybrid System-11
(18,1)
JVO0114X
An air vent
left sides between the rear seat and rear
door to cool the Li-ion battery and DC/DC
converter. If the vent is covered, the Li-ion
battery or DC/DC converter will overheat
resulting in reduced output performance of
the hybrid system. See “Lithium-ion (Liion) battery and DC/DC converter air vent”
(P.7-6).
A
is located on the right and
*
JVO0101X
CAUTION
. Do not allow any liquid to get on or in the
air vent. It may cause a short circuit and
damage the Li-ion battery or DC/DC
converter.
. Do not place objects over or into the air
vent. The Li-ion battery or DC/DC converter may overheat and be damaged.
JVO0006X
CAUTION
Do not load large amounts of water in open
containers (aquariums or buckets) into the
vehicle. If the water spills onto the Li-ion
battery, it may cause a short circuit and
damage the battery.
After the hybrid system is activated, the
following noises and vibrations that are
unique to the hybrid system may occur.
This does not indicate a malfunction.
Hybrid System-12Hybrid System Overview
(19,1)
. Electric motor noise from the engine
compartment
. Noise from the rear of the vehicle when
the hybrid system activates or deactivates
. Noise and vibration when the gasoline
engine starts running or stops
. Operating noise or electric motor noise
when releasing the accelerator pedal or
depressing the brake pedal
. Engine noise due to rapid acceleration
. Fan noise from the air inlet located
between the rear seat and rear door
. Noise from the climate control system
. Noise from the vehicle in order to alert
pedestrians to the presence of an
approaching vehicle. See “Approaching
Vehicle Sound for Pedestrians (VSP)
system” (P.Hybrid System-9).
Hybrid System Overview Hybrid System-13
(20,1)
MEMO
Hybrid System-14Hybrid System Overview
(21,1)
0 Illustrated table of contents
Seats, seat belts and Supplemental Restraint
System (SRS) ......................................................... 0-2
Exterior front ......................................................... 0-3