Symptom-to-FRU error messages
Symptom-to-FRU error messages
This chapter describes the Symptom-to-FRU error
messages.
How to use error messages
Use the error codes displayed on the screen to diagnose
failures.
If two or more error codes are displayed, begin the
diagnosis with the first one. Whatever caused the first
error code can cause false error codes to be displayed.
If no error code is displayed, see if the error symptom is
listed in the “Symptom-to-FRU index.”
How to diagnose multiple FRUs
When an adapter or a device has more than one FRU, the
error code could be caused by any of them. Before
replacing multiple FRUs, try removing or exchanging each
FRU, one by one in the specified sequence, to see if the
symptoms change.
Symptom-to-FRU index
The symptom-to-FRU index lists the symptoms and errors
and their possible causes. The most likely cause is listed
first.
Note: Do the FRU replacements or other actions in the
sequence shown in the “FRU/Action in Sequence”
column. If a FRU replacement does not solve the
problem, put the original part back in the computer.
Do not replace a nondefective FRU.
This index can also help you determine, during regular
servicing, what FRUs are likely to need to be replaced
next.
A numeric error code is displayed for each error detected
in POST or system operation. In the displays, X can be
any number.
If no numeric codes is presented, use the narrative
descriptions of symptoms.
If a symptom is not listed, go to “Undetermined problems”
on page 31.
Note
For an IBM device not supported by diagnostic codes
in the ThinkPad notebook computers, see the manual
for that device.
17
Symptom-to-FRU error messages
Numeric error codes
Symptom or error FRU or action, in
10X
101: Interrupt failure.
102: Timer failure.
103: Timer interrupt
failure.
104: Protected mode
failure.
105: Last 8042
command not
accepted.
107: NMI test failure.
108: Timer bus test
failure.
109: Low meg-chip
select test.
110
System board parity.
111
I/O parity.
11XX
1101: Serial_A test failure.
12XX
1201: Serial_B test failure.
158
No hard disk password has
been set even though the
supervisor password is set.
159
The hard disk password is
not set the same as the
supervisor password.
sequence
1. System board
1. Go to “Testing the
computer” on
page 7.
2. DIMM card.
3. If the expansion unit is
attached to the
computer, detach it.
4. System board.
1. Go to “Testing the
computer” on
page 7.
2. Expansion unit or port
replicator.
3. System board.
1. Go to “Testing the
computer” on
page 7.
2. Serial device.
3. Communication cable.
4. System board.
1. Go to “Testing the
computer” on
page 7.
2. System board
(infrared).
Set the password for the
hard disk drive.
Set the correct password
for the hard disk drive.
18 ThinkPad 600X Hardware Maintenance Manual
Symptom-to-FRU error messages
Symptom or error FRU or action, in
161
Dead battery.
163
Time and date were not set.
173
Configuration data was lost.
174 1. Check device
175, 177, 178
175: EEPROM CRC
#1 error.
177: Supervisor
password check sum
error.
178: EEPROM is not
functional.
17XX
1701: Hard disk
controller failure.
1780, 1790: Hard disk
0 error.
1781, 1791: Hard disk
1 error.
183
Incorrect password entered
at the supervisor password
prompt.
184
Power-on password check
sum error.
185
The startup sequence is not
valid. Suspect that power
was off when the startup
sequence was being
updated.
188, 189
BAD EEPROM CRC #1. An
incorrect checksum of the
EEPROM is received.
190
A depleted battery pack was
installed while the power
was on.
sequence
1. Go to “Checking the
backup battery” on
page 12.
2. Backup battery.
3. System board.
1. Set time and date .
2. System board.
1. Select OK in the error
screen; then set the
time and date.
2. Backup battery.
3. System board.
configuration.
2. Hard disk drive
assembly.
3. System board.
1. System board.
1. Go to “Testing the
computer” on
page 7.
2. Hard disk drive.
3. System board.
Have the user examine
the password.
Reset the power-on
password in Easy-Setup.
Reset the startup
sequence in Easy-Setup.
1. System board.
Go to “Checking the
battery pack” on page 11.
19
Symptom-to-FRU error messages
Symptom or error FRU or action, in
191XX
PM initialization error.
192
Fan error.
193
RF Antenna has been
removed.
194
The computer is carried
through the portal gate.
195
The configuration read from
the hibernation area does
not match the actual
configuration.
196
A read error occurred in the
hibernation area of the hard
disk drive.
199XX
Resume error.
1XX 1. System board.
2XX
201: Memory data
error.
202: Memory line error
00–15.
203: Memory line error
16–23.
205: Memory test
failure on on-board
memory.
221: ROM to RAM
remap error.
225
Unsupported memory
module.
sequence
1. System board.
1. Go to “Testing the
computer” on
page 7.
2. Measure the voltage of
the backup battery. If
the voltage is not
correct, replace the
backup battery.
3. Fan.
4. System board.
1. Type the correct
supervisor password
at the password
prompt.
2. Reseat the RF
Antenna to the HDD
cover.
1. Type the correct
supervisor password
at the password
prompt.
Check whether the
configuration has been
changed.
For example, check whether
the DIMM card has been
added.
1. Run the hard disk
drive test.
2. Hard disk drive.
1. System board.
1. Go to “Testing the
computer” on
page 7.
2. DIMM card.
3. System board.
1. Check if the
supported DIMM is
installed.
2. DIMM card.
3. System board.
20 ThinkPad 600X Hardware Maintenance Manual
Symptom-to-FRU error messages
Symptom or error FRU or action, in
301, 303, 304, 305, 3XX
301: Keyboard error.
601, 6XX
601: Diskette drive or
controller error.
602
Diskette read error.
604
Unacceptable ID was read
from the diskette drive.
2402 1. TV out card.
24XX
2401: System board video
error.
808X
8081: PC Card
presence test failure.
PC Card revision
number also checked.
8082: PC Card register
test failure.
860X
Pointing device error when
TrackPoint is disabled.
8601: System bus
error–8042 mouse
interface.
8602: External mouse
error.
8603: System bus
error or mouse error.
sequence
1. Go to “Testing the
computer” on
page 7.
2. Keyboard.
3. External numeric
keypad.
4. External keyboard.
5. Keyboard and mouse
cable.
6. System board.
1. Go to “Testing the
computer” on
page 7.
2. Diskette drive
assembly.
3. Diskette.
4. System board.
1. Go to “Testing the
computer” on
page 7.
2. Diskette.
3. Diskette drive
assembly.
1. Go to “Testing the
computer” on
page 7.
2. Diskette drive
assembly.
3. System board.
1. Go to “Testing the
computer” on
page 7.
2. System board.
1. Go to “Testing the
computer” on
page 7.
2. PC Card slot
assembly.
3. PCMCIA device.
4. System board.
1. Go to “Testing the
computer” on
page 7.
2. External mouse.
3. External keyboard.
4. System board.
21
Symptom-to-FRU error messages
Symptom or error FRU or action, in
861X
Pointing device error when
TrackPoint is enabled.
8611: System bus
error–I/F between 8042
and IPDC.
8612: TrackPoint error.
8613: System board or
TrackPoint error.
I9990301
I9990302
I9990305
I9990301: Hard disk
error.
I9990302: Invalid hard
disk boot record.
I9990305: No bootable
device.
I9990303
(Bank–2 flash ROM check
sum error.)
Other codes not listed
above.
sequence
1. Go to “Testing the
computer” on
page 7.
2. Reseat the keyboard
cable on the sub card.
3. Keyboard.
4. External mouse.
5. Sub card.
6. System board.
1. Check that the
operating system is
installed in the hard
disk drive. If not,
install the operating
system.
2. Reseat the boot
device.
3. Check the startup
sequence for the
correct boot device.
4. Check that the
operating system has
no failure and is
installed correctly.
1. System board.
Go to “Undetermined
problems” on page 31.
22 ThinkPad 600X Hardware Maintenance Manual