IBM THINKPAD 560X Service Manual
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1
iii
Note
Before using this information and the product it supports, be sure to read the general information under “Notices”
on page 153.
First Edition (August 1997)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM
Marketing Representative.
Copyright International Business Machines Corporation 1997. All rights reserved. Note to US Government
Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to restrictions set forth in
GSA ADP Schedule Contract with IBM Corp.
Thank You for Selecting
an IBM ThinkPad 560X Computer
The thin and light IBM ThinkPad 560X computer
is designed to be convenient
for your mobile computing needs.
We hope you enjoy its fast processing power,
brilliant and colorful TFT LCD display,
audio capabilities, and infrared communication.
v
Functional Highlights
Ultra portability
The slim 1.9 kilogram computer has excellently portability, especially
when you are traveling. The computer can assist you in your
business anytime and anywhere.
High-speed processor
The Intel MMX Pentium processor enables high-speed data
processing and advanced performance.
Large-capacity Hard Disk Drive
The 2.5-inch 4.0 GB* hard disk drive can respond to a wide variety of
your business demands.
Large SVGA color LCD
The 12.1-inch TFT (thin-film transistor) display offers 256,144 colors
at 800-by-600 resolution.
Lithium-Ion battery pack
The large-capacity lithium-ion battery pack further extends the
operating time of the computer, further contributing to ultra portability.
Audio
The audio feature supports the following:
Wave audio recording and playback of up to 16 bits, stereo, and
44 KHz sampling.
DOS games using the Sound Blaster** interface.
PC Card Support
The computer provides two PC Card slots that accept a 16-bit PC
Card, CardBus Card, and Zoomed Video Card.
*
Gigabyte, one billion (10 ) bytes.
vi IBM ThinkPad 560X User's Guide
Icons Used in This Book
For procedures or information unique to the operating system
installed in your computer:
Information for IBM
Operating System/2
(OS/2) users.
Information for Microsoft
Windows 3.11 users.
Information for Microsoft
Windows 95 users.
Information for IBM DOS
users.
Information for Microsoft
Windows NT users.
vii
Safety Information
DANGER
Do not disassemble, incinerate, or short-circuit the
rechargeable battery pack. Do not put it in trash that is
disposed of in landfills. Dispose of it as required by
local ordinances or regulations. In the United States,
call IBM at 1-800-IBM-4333 for information on disposal.
CAUTION:
The lithium battery (IBM P/N 12J1695 UL-recognized
component—File No. MH12210) can be replaced only by your
dealer or an IBM service representative. It contains lithium and
can explode if not properly used, handled, or disposed of. Do
not: (1) throw or immerse into water, (2) heat to more than
100°C (212°F), or (3) repair or disassemble. Dispose of it as
required by local ordinances or regulations.
CAUTION:
The fluorescent lamp in the liquid crystal display (LCD) contains
mercury. Do not put it in trash that is disposed of in landfills.
Dispose of it as required by local ordinances or regulations.
The LCD is made of glass, and rough handling or dropping the
computer can cause the LCD to break. If the LCD breaks and
the internal fluid gets into your eyes or on your hands,
immediately wash the affected areas with water for at least 15
minutes; then get medical care if any symptoms are present
after washing.
IBM ThinkPad 560X User's Guide
viii
ix
x IBM ThinkPad 560X User's Guide
Contents
Functional Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1. Getting Familiar with Your Computer ....... 1
Identifying the Hardware Features .................. 2
System-Status Indicators . . . . . . . . . . . . . . . . . . . . . . . 6
ThinkPad Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Attaching the External Diskette Drive ............... 8
Keyboard Functions . . . . . . . . . . . . . . . . . . . . . . . . 10
ThinkPad Utilities . . . . . . . . . . . . . . . . . . . . . . . . . 15
Online Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Backing Up Your System ...................... 26
Recovery CD (Windows 95 Only) ................ 26
Diskette Factory . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Keeping Your Computer from Being Damaged .......... 26
Chapter 2. Using Battery Power ................. 28
Using the Battery Pack ....................... 29
Charging the Battery Pack .................... 29
Monitoring the Battery Status .................. 29
Saving Battery Power ........................ 33
Using the Power-Saving Modes ................. 33
Customizing the Power Management .............. 38
Considerations When Using a Power Management Mode .. 40
Using Other Battery Saving Methods .............. 45
Replacing the Battery Pack ..................... 46
Chapter 3. Protecting Your Computer ............. 49
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Entering a Password ....................... 50
Setting a Password ........................ 51
Changing and Removing a Password ............. 54
Using the Personalization Editor .................. 60
Using Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 4. Using the Advanced Features of Your ThinkPad 65
Increasing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Installing the Memory Option .................. 66
Using an External Pointing Device ................. 70
Disabling the TrackPoint III ................... 74
Copyright IBM Corp. 1997 xi
Switching between the LCD and an External Monitor ...... 75
Attaching the Monitor ....................... 75
Using SVGA Video Mode .................... 79
Using a PC Card ........................... 81
Installing the PC Card ...................... 82
Installing the PC Card Modem .................. 87
Using CardWorks** . . . . . . . . . . . . . . . . . . . . . . . . 90
Using the Audio Features ...................... 98
Using the 3D Sound Retrieval System (SRS) Function ... 99
Using Infrared Communication ................... 101
Chapter 5. Solving Computer Problems ............ 103
Frequently Asked Questions .................... 104
Hints, Tips, and Limitations ..................... 105
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . 106
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . 107
Error Codes or Screen Messages ................ 108
No Error Codes or Screen Messages ............. 112
Input Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Suspend or Hibernation Problems ............... 114
LCD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Indicator Problems . . . . . . . . . . . . . . . . . . . . . . . . 118
Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . 118
Infrared Communication Problems ............... 119
A Universal Serial Bus (USB) Problem ............. 120
PC Card Problems ........................ 120
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 122
External Monitor Problems .................... 122
Other Option Problems ...................... 124
Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 125
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Testing Your Computer ....................... 126
Recovering Lost or Damaged Software .............. 128
Using the Diskette Factory .................... 128
Using the Recovery CD (Windows 95 Only) .......... 130
Chapter 6. Getting Service . . . . . . . . . . . . . . . . . . . . 131
Information on Your ThinkPad ................... 132
Option List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Identification Numbers . . . . . . . . . . . . . . . . . . . . . . 132
xii IBM ThinkPad 560X User's Guide
Problem Recording Sheet .................... 133
HelpWare Customer Support and Service ........... 134
Help by Telephone ........................ 134
ThinkPad EasyServ . . . . . . . . . . . . . . . . . . . . . . . . 135
Getting Help around the World ................. 135
Fax Information . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Electronic Support Services ................... 136
Purchasing Additional Services ................... 137
Enhanced PC Support Line ................... 137
Client Support Line ........................ 138
Network and Server Support Line ................ 138
Ordering Support Line Services ................. 138
Warranty and Repair Services .................. 139
Obtaining IBM Operating System Updates ............ 140
Getting Update Diskettes ..................... 140
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . 140
Appendix A. Features and Specifications ........... 141
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
IBM Power Cords ........................... 144
Appendix B. Ergonomics Information . . . . . . . . . . . . . 147
Appendix C. Product Warranties and Notices ........ 149
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Electronic Emission Notice ..................... 154
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Contents xiii
xiv IBM ThinkPad 560X User's Guide
Chapter 1. Getting Familiar with Your Computer
This chapter provides basic information about your computer.
Identifying the Hardware Features .................. 2
System-Status Indicators . . . . . . . . . . . . . . . . . . . . . . . 6
ThinkPad Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Attaching the External Diskette Drive ............... 8
Keyboard Functions . . . . . . . . . . . . . . . . . . . . . . . . 10
TrackPoint III . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Fn Key Function ........................ 12
Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . 14
ThinkPad Utilities . . . . . . . . . . . . . . . . . . . . . . . . . 15
ThinkPad Configuration Program .............. 15
Easy-Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Online Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Backing Up Your System ...................... 26
Recovery CD (Windows 95 Only) ................ 26
Diskette Factory . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Keeping Your Computer from Being Damaged .......... 26
Copyright IBM Corp. 1997 1
Getting Familiar with Your Computer
Identifying the Hardware Features
Front View
2 IBM ThinkPad 560X User's Guide
Getting Familiar with Your Computer
1 The color LCD screen
displays computer output.
2 The brightness control
moves up or down to
adjust the brightness of the
display.
3 The built-in microphone
captures sound and voice
when it is used with an
application program
capable of handling audio.
4 The keyboard is used to
enter data into the
computer. (To use the
numeric keypad on the
keyboard, see page 14.)
5 The headphone jack, a
inch (3.5-mm) diameter
jack, is where you connect
a stereo headphone or
external speakers.
6 The microphone/line-in
jack, a inch (3.5-mm)
diameter jack, is where you
connect a stereo
microphone or an external
audio device.
7 The volume control
adjusts the sound level for
the built-in speaker.
8 The PC Card slots accept
PC Cards.
9 The PC Card eject
buttons eject the PC Card
from the PC Card slot.
1 The TrackPoint III is a
built-in pointing device that
provides a function similar
to that of a mouse.
11 The LCD latch opens the
LCD when pressed.
12 The Fn key is used with
the function keys to
activate the Fn key
functions.
13 The diskette-eject button
ejects the diskette from the
diskette drive.
14 The diskette drive in use
indicator is on when data
is read or written to a
diskette.
15 The external diskette
drive
16 The indicator panel
consists of the
system-status indicators
and their associated
symbols.
Chapter 1. Getting Familiar with Your Computer 3
Getting Familiar with Your Computer
Rear View
1 The
external-diskette-drive
connector is where you
connect the cable of the
external diskette drive.
2
The infrared port on
the power switch allows the
computer to communicate
with other devices that
have infrared data-transfer
capability.
3 The power switch turns
the computer on and off.
4
The security keyhole is
used with a mechanical
lock.
5
The power jack is
++
--
where the AC Adapter
cable is connected.
6
The
external-input-device
connector is used to
attach a mouse, external
keyboard, or external
numeric keypad to the
computer.
7 The Universal Serial Bus
(USB) port is where the
USB cable is connected.
8
The serial connector
is where you connect a
9-pin, serial-device cable.
9
The parallel
connector is where you
connect a parallel-printer
signal cable.
1
The external-monitor
connector is where you
attach the external monitor.
11 The connector cover is
removable.
IBM ThinkPad 560X User's Guide
4
Bottom View (with Battery Installed)
Getting Familiar with Your Computer
1 The expansion connector
is where you attach a port
replicator (available as an
option).
2 The power shutdown
switch is used to turn the
computer off when an
application locks up or the
computer will not accept
any input. Use the tip of a
pen to press this switch.
3 The memory slot accepts
a dual inline memory
module (DIMM) option.
4 The memory-slot cover
covers the memory slot.
5 The battery pack is a
built-in power source for
the computer.
6 The battery-pack latch
locks or releases the
battery pack.
Chapter 1. Getting Familiar with Your Computer 5
Getting Familiar with Your Computer
System-Status Indicators
The system-status indicators on the computer show the current
status of your computer by their on or off states and colors (green,
yellow, and orange). Each indicator is identified with a symbol. The
following shows the location and the meaning of each icon:
6 IBM ThinkPad 560X User's Guide
Getting Familiar with Your Computer
Symbol Color Meaning
1 Battery Green Enough battery power remains for operation.
Orange The battery pack is being charged.
Blinking
orange
The battery pack needs charging. If the indicator
starts blinking orange, the computer beeps three
times.
2 Hard disk in use Orange Data is being read from or written to the hard disk.
Do not enter suspend mode or turn off the computer
when this indicator is on.
3 Numeric lock Green The numeric keypad on the keyboard is enabled. You
enable or disable the keypad by pressing and holding
the Shift key, and pressing the NumLk key. For
details, see “Numeric Keypad” on page 14.
4 Caps lock Green The Caps Lock mode is enabled. All alphabetic
characters (A–Z) are entered in capital letters without
using the Shift key. You enable or disable the Caps
Lock mode by pressing the Caps Lock key.
5 Scroll lock Green Scroll Lock mode is enabled. The Arrow keys can be
used as screen-scroll function keys. The cursor
cannot be moved with the Arrow keys.
application programs support this function.
Not all
You
enable or disable Scroll Lock mode by pressing the
ScrLk key.
6 Suspend mode Green The computer is in suspend mode. (See page 33 for
details.)
Blinking
green
The computer is entering suspend mode or
hibernation mode, or is resuming normal operation.
7 Power on Green Indicates that the computer is operational. This
indicator is on when the computer is on and not in
suspend mode.
Chapter 1. Getting Familiar with Your Computer 7
Getting Familiar with Your Computer
ThinkPad Features
Your ThinkPad Model 560X computer features a diskette drive that is
attached externally. Your computer also has unique keyboard
functions and utility programs for easy configuration. This section
describes the following features:
Keyboard
ThinkPad utilities
Online book
Attaching the External Diskette Drive
1
External diskette drive
Turn off the computer.
Make sure you turn off the computer. Otherwise, the computer
will not recognize the external diskette drive when computer
power is turned on.
2
Open the cover on the external-diskette-drive connector.
8 IBM ThinkPad 560X User's Guide
Getting Familiar with Your Computer
3
Attach the cable to the external diskette drive; then to the
external-diskette-drive connector on the side of the
computer.
Press the sides of the connector 1 as you connect it to the
devices 2 .
4
Turn on the computer.
Chapter 1. Getting Familiar with Your Computer 9
Getting Familiar with Your Computer
Keyboard Functions
Your ThinkPad computer's keyboard has the following functions:
TrackPoint III
Numeric Keypad
TrackPoint III
The keyboard contains a unique cursor-pointing device called the
TrackPoint III
single process you can perform without moving your fingers from
their typing position.
Note:
No other software is required for the TrackPoint III; it works with the PS/2
mouse driver.
The TrackPoint III consists of a stick on the keyboard and a pair of
click buttons below the keyboard. Movement of the pointer on the
screen is controlled by the amount of pressure you apply to the
nonslip cap on the stick in any direction parallel to the keyboard; the
stick itself does
corresponds to the applying pressure you apply to the stick. The
function of the click buttons depends on the software you are using.
Fn key Function
. Pointing, selecting, and dragging all become part of a
not
move. The speed at which the pointer moves
10 IBM ThinkPad 560X User's Guide
Getting Familiar with Your Computer
If you are not familiar with using the TrackPoint III, these instructions
will help you get started:
1
Place your hands in the typing position and press gently
on the stick with either index finger in the direction you
want the pointer to move.
Pressing the stick away from you moves the pointer up the
screen; pressing it toward you moves the pointer down the
screen. You can also move the pointer side to side by
pressing sideways.
Note:
The pointer may drift. This is not a defect. Do not use the TrackPoint
III until the pointer stops moving.
2
Press the click buttons with either thumb to select and
drag as required by your software, as with any other
pointing device.
Chapter 1. Getting Familiar with Your Computer 11
Getting Familiar with Your Computer
The cap 1 on the end of the TrackPoint III is removable. You
can replace it with one of the spares shipped with your computer.
Fn Key Function
The Fn key function allows you to change operational features
instantly. When you use the following functions, press and hold the
Fn key 1 ; then press the appropriate function key 2 (F1 to F12).
Changing the Cap
2
1
12 IBM ThinkPad 560X User's Guide
Key
Combination
Fn
F2
+
(Only for OS/2
or Windows
users)
Fn
F3
+
Getting Familiar with Your Computer
The Fn Key Lock Function
You can set up your computer so that you need to press Fn only
once to get the same effect as when you press and hold Fn.
With this setup, after you press a function key in the top row, Fn
returns to its normal state. Set up the Fn key this way, select the
Accessibility ( ) button in the ThinkPad Configuration
program window, or type PS2 FNS E at the command prompt.
Function keys not shown in the following table have no function.
Feature Meaning
Fuel-Gauge
display on or off
Standby mode The computer enters standby mode. For more information about
The Fuel-Gauge program must be activated before you can use this
key combination.
If you press this key combination, the window for the battery power
status appears or disappears. You can set parameters for power
status in the window.
this mode, see “Using the Power-Saving Modes” on page 33.
Fn
F4
+
Fn
F7
+
Fn
+
F12
Fn
+
Chapter 1. Getting Familiar with Your Computer 13
Suspend mode The computer enters suspend mode. For more information about
this mode, see “Using the Power-Saving Modes” on page 33.
LCD/external
monitor switching
Power mode
switching
Computer output is displayed in the following order when an
external monitor is attached.
During battery-power operation, the power mode changes as
follows:
Hibernation mode The computer enters hibernation mode. See “Using the
Power-Saving Modes” on page 33 for more information.
Getting Familiar with Your Computer
Numeric Keypad
The keyboard has some keys that, when enabled, work as if they
were a 10-key numeric keypad. (The numeric keypad on the
keyboard is not active when the external keyboard or the external
numeric keypad is attached to the computer.)
To enable or disable the numeric keypad, press and hold Shift and
then press NumLk.
Note:
The functions of the numeric keypad are printed on the front of the keys.
F8 F9 F10
6
77
Y
44 55 66
11 22 33
H
N
88 99
00
NumLk
F11 F12
//
*
..
<
Alt Ctrl
_
{
"
--
++
Shift
When the numeric keypad is enabled, press and hold Shift to
temporarily use the cursor- and screen-control keys.
Note:
The functions of the cursor- and screen-control keys are not printed on the
keys.
NumLk
F8 F9 F10
HomeHome
6
Y
EndEnd
H
N
F11 F12
PgUpPgUp
//
PgDnPgDn
<
Alt Ctrl
_
*
{
"
--
DelDelInsIns
++
Shift
14 IBM ThinkPad 560X User's Guide
ThinkPad Utilities
Your ThinkPad computer has the following utility programs for easy
configuration:
Easy-Setup
This section summarizes these utilities.
ThinkPad Configuration Program
The ThinkPad Configuration program allows you to set up and
customize the computer's built-in devices to your needs, for example,
you can enable or disable a port, switch between your computer's
LCD and an external monitor, and set the power management mode.
This section describes how to start the ThinkPad Configuration
program.
For Windows 95:
Getting Familiar with Your Computer
ThinkPad Configuration program
To start the ThinkPad Configuration program for Windows 95:
1
Click on Start.
2
Move the cursor on Programs, ThinkPad; then click on
ThinkPad Configuration.
The following window appears:
Chapter 1. Getting Familiar with Your Computer 15
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