Ibm THINKPAD 385XD, THINKPAD 380XD User Manual

2 IBM ThinkPad 380XD/385XD User's Guide

IBM ThinkPad 380XD/385XD User's Guide

IBM

Note

Before using this information and the product it supports, be sure to read the general information under “Safety Information” on page viii, “Using Your Computer Comfortably and Safely” on page 31, and “Notices” on page 189.

First Edition (November 1997)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimers of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

Copyright International Business Machines Corporation 1997. All rights reserved. Note to US Government Users – Documentation related to restricted rights – Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Thank You for Selecting

an IBM ThinkPad 380XD or 385XD Computer

We at IBM have developed this ThinkPad 380XD or 385XD

computer to meet

both your technical requirements and your high quality

expectations.

iii

Functional Highlights

High-speed processor

Large-capacity hard disk drive

Large SVGA color LCD

Welcome to the world of IBM ThinkPad computers!

This powerful, all-in-one notebook computer includes a number of advanced technologies and user-friendly functions to make your computing experience more productive and pleasurable. Several of these functions are highlighted below. For additional details and functions, refer to the respective chapters in this book.

The Intel Pentium 233 or 266 MHz (with MMX technology) processor provides high-speed data processing and advanced performance.

The large-capacity hard disk drive provides for your demanding data storage needs. Since it is user-replaceable, it can be optionally upgraded, or you may choose to have a secondary hard disk drive.

The 12.1-inch SVGA liquid crystal display (LCD) offers beautiful and clear pictures. Two models are provided, a TFT (thin-film transistor) model and a fast-response, high-brightness, and high-contrast HPA (high performance addressing) model.

Advanced CD-ROM drive

The advanced 10–24X data-reading-speed CD-ROM drive augments the computer's multimedia capabilities.

Lithium-ion battery pack

The large-capacity lithium-ion battery pack further extends the operating time of the computer.

Audio features

The computer has internal audio record and playback capabilities including 3D (three-dimensional) stereo sound from three speakers—two high quality stereo speakers and a subwoofer. The computer also supports DOS Sound Blaster Pro** games.

iv IBM ThinkPad 380XD/385XD User's Guide

PC Card support

The computer provides two PC Card slots that accept a 16-bit PC Card, CardBus Card, and Zoomed Video Card.

Infrared communication

The infrared communication technology allows wireless point-to-point communication at up to 4 megabits per second with any other ThinkPad computer or system equipped with an infrared port.

About This Book

This book contains information that will help you operate the IBM ThinkPad 380XD or 385XD computer. Be sure to read the

Setup Guide

Chapter 1. “Getting Familiar with Your Computer,” acquaints

you with the basic features of your computer.

Chapter 2. “Operating Your Computer,” provides information on installing options and using your computer's high-technology features.

Chapter 3. “Using Battery Power,” describes how to operate your computer with the battery pack and provides power management information.

Chapter 4. “Protecting Your Computer,” provides information on using passwords, identifying yourself with the Personalization Editor, and using locks.

Chapter 5. “Solving Computer Problems,” describes what to do when you have a computer problem. The chapter includes a troubleshooting guide and information on how to recover lost or damaged software.

and Chapter 1 of this book before using the computer.

ThinkPad

Chapter 6. “Getting Service,” describes various options of IBM's support and service.

Appendix A. “Features and Specifications,” describes the features and specifications associated with your computer, including information on power cords.

Appendix B. “Product Warranties and Notices,” contains the warranty statements for your computer and notices for this book.

The glossary defines terms appearing in this book. The book concludes with an index.

IBM ThinkPad 380XD/385XD User's Guide

Icons Used in This Book

For procedures or information unique to the operating system installed in your computer:

Information for IBM Operating System/2 (OS/2) users.

Information for Microsoft Windows

3.11 users. Information for Microsoft

Windows 95 users.

Information for IBM DOS users.

Information for Microsoft Windows NT users.

vii

Safety Information

DANGER

Electrical current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving, or opening the covers of this product or attached devices. The 3-pin power cord must be used with a properly grounded outlet.

To Connect

Turn everything OFF.

First, attach all cables to devices.

Attach the signal cables to receptacles.

Attach the power cord to an outlet.

Turn the device ON.

To Disconnect

Turn everything OFF.

First, remove the power cord from the outlet.

Remove signal cables from receptacles.

Remove all cables from devices.

viii IBM ThinkPad 380XD/385XD User's Guide

Note: In the U.K., by law:

The telephone line cable must be connected after the

power cord.

The power cord must be disconnected after the telephone

line cable.

DANGER

Do not disassemble, incinerate, or short-circuit the rechargeable battery pack. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. In the United States, call IBM at 1-800-IBM-4333 for information on disposal.

CAUTION: The lithium battery can be replaced only by your dealer or an IBM service representative. It contains lithium and can explode if not properly used, handled, or disposed of. Do not: (1) throw or immerse into water, (2) heat to more than 100°C (212°F), or (3) repair or disassemble. Dispose of it as required by local ordinances or regulations.

CAUTION: The fluorescent lamp in the liquid crystal display (LCD) contains mercury. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations.

The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; then get medical care if any symptoms are present after washing.

Laser Compliance Statement

The CD-ROM drive in the IBM ThinkPad 380XD or 385XD is a laser product. The CD-ROM drive's classification label (shown below) is located on the top of the drive.

CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT

The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class I laser products.

In other countries, the drive is certified to conform to the requirements of EN60825.

CAUTION: Do not open the CD-ROM drive; no user adjustments or serviceable parts are inside.

Use of controls, adjustments, or the performance of procedures other than those specified might result in hazardous radiation exposure.

Class I (1) laser products are not considered to be hazardous. The CD-ROM drive has an internal, Class I (1), 0.5-milliwatt, aluminum gallium-arsenide laser that operates at a wavelength of 760 to 810 nanometers. The design of the laser system and the CD-ROM drive ensures that there is no exposure to laser radiation above a Class I (1) level during normal operation, user maintenance, or servicing conditions.

IBM ThinkPad 380XD/385XD User's Guide

xii IBM ThinkPad 380XD/385XD User's Guide

Contents

Functional Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Book ............................ vi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Laser Compliance Statement ................... x

Chapter 1. Getting Familiar with Your Computer ....... 1

Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System-Status Indicators . . . . . . . . . . . . . . . . . . . . . . . 8

ThinkPad Distinctive Functions ................... 10

Keyboard Functions . . . . . . . . . . . . . . . . . . . . . . . . 10

CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ThinkPad Utilities . . . . . . . . . . . . . . . . . . . . . . . . . 19

Online Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Backing Up Your System ...................... 30

Recovery CD (Windows 95 Only) ................ 30

Diskette Factory . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using Your Computer Comfortably and Safely .......... 31

Handling Your ThinkPad Computer ............... 31

Cleaning Your Computer ..................... 33

Carrying Your Computer ..................... 33

Extending Your Computer's Battery Life ............ 34

Ergonomics Information . . . . . . . . . . . . . . . . . . . . . 34

Ruggedized Mobile Computers ................. 36

For More Information ....................... 36

Chapter 2. Operating Your Computer ............. 39

Increasing Memory Capacity .................... 40

Replacing the Hard Disk Drive ................... 44

Using an External Pointing Device ................. 48

Disabling the TrackPoint III ................... 51

Switching between the LCD and an External Monitor ...... 52

Attaching the Monitor ....................... 52

Using SVGA Video Mode .................... 56

Using a PC Card ........................... 58

Installing the PC Card ...................... 59

Installing the PC Card Modem .................. 63

Using CardWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Self-Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

PC Card Information ....................... 68

Stopping the PC Card ...................... 72

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using the Audio Features ...................... 73

Using the 3D Sound Retrieval System (SRS) Function ... 74

Using Infrared Communication ................... 77

Using a Port Replicator ....................... 80

Attaching Your Computer to the Port Replicator ....... 80

Detaching Your Computer from the Port Replicator ..... 84

Chapter 3. Using Battery Power ................. 87

Using the Battery Pack ....................... 88

Charging the Battery Pack .................... 88

Monitoring the Battery Status .................. 88

Saving Battery Power ........................ 93

Using the Power Management Modes ............. 93

Customizing Power Management ................ 99

Considerations When Using a Power Management Mode .. 102

Using Other Battery-Saving Methods .............. 108

Replacing the Battery Pack ..................... 109

Chapter 4. Protecting Your Computer ............. 111

Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Entering a Password ....................... 112

Setting a Password ........................ 113

Changing or Removing a Password .............. 117

Using the Personalization Editor .................. 123

Using Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Chapter 5. Solving Computer Problems ............ 129

Frequently Asked Questions .................... 130

Hints, Tips, and Limitations ..................... 135

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . 136

Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . 137

Error Codes or Screen Messages ................ 138

No Error Codes or Screen Messages ............. 142

Input Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Suspend or Hibernation Problems ............... 144

LCD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

An Indicator Problem ....................... 148

Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . 148

CD-ROM Drive Problems .................... 149

xiv IBM ThinkPad 380XD/385XD User's Guide

Infrared Communication Problems ............... 150

A Universal Serial Bus (USB) Problem ............. 151

PC Card Problems ........................ 151

A Printer Problem ......................... 155

External Monitor Problems .................... 155

Port Replicator Problems ..................... 157

Other Option Problems ...................... 159

Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 161

Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Testing Your Computer ....................... 163

Recovering Lost or Damaged Software .............. 165

Using the Diskette Factory .................... 165

Using the Recovery CD (Windows 95 Only) .......... 167

Chapter 6. Getting Service . . . . . . . . . . . . . . . . . . . . 169

Information on Your Computer ................... 171

Option List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Identification Numbers . . . . . . . . . . . . . . . . . . . . . . 171

Problem Recording Sheet .................... 172

HelpWare Customer Support and Service ........... 173

Help by Telephone ........................ 173

ThinkPad EasyServ . . . . . . . . . . . . . . . . . . . . . . . . 174

Getting Help around the World ................. 174

Fax Information . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Electronic Support Services ................... 175

Purchasing Additional Services ................... 177

Enhanced PC Support Line ................... 177

Client Support Line ........................ 178

Network and Server Support Line ................ 178

Ordering Support Line Services ................. 178

Warranty and Repair Services .................. 179

Obtaining IBM Operating System Updates ............ 180

Getting Update Diskettes ..................... 180

Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . 180

Appendix A. Features and Specifications ........... 181

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

IBM Power Cords ........................... 184

Contents xv

Appendix B. Product Warranties and Notices ........ 187

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Electronic Emission Notice ..................... 190

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

xvi IBM ThinkPad 380XD/385XD User's Guide

Chapter 1. Getting Familiar with Your Computer

This chapter provides basic information about your computer.

Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System-Status Indicators . . . . . . . . . . . . . . . . . . . . . . . 8

ThinkPad Distinctive Functions ................... 10

Keyboard Functions . . . . . . . . . . . . . . . . . . . . . . . . 10

TrackPoint III . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Fn Key Function ........................ 12

Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . 15

CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ThinkPad Utilities . . . . . . . . . . . . . . . . . . . . . . . . . 19

ThinkPad Configuration Program .............. 19

Easy-Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Online Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Backing Up Your System ...................... 30

Recovery CD (Windows 95 Only) ................ 30

Diskette Factory . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using Your Computer Comfortably and Safely .......... 31

Handling Your ThinkPad Computer ............... 31

Cleaning Your Computer ..................... 33

Carrying Your Computer ..................... 33

Extending Your Computer's Battery Life ............ 34

Ergonomics Information . . . . . . . . . . . . . . . . . . . . . 34

Ruggedized Mobile Computers ................. 36

For More Information ....................... 36

Locations

Front View

TrackPoint III

Built-in microphone

Indicator panel

Subwoofer

Keyboard

Fn key

LCD latches

Color LCD screen

Brightness control (for a TFT display model)

or Contrast control (for an HPA display model)

Fan louver

Palm rest

Infrared port

Diskette drive

Stereo Speakers

CD-ROM drive

Diskette eject button

CD-ROM emergency eject hole

CD-ROM eject button

CD-ROM in-use indicator

2 IBM ThinkPad 380XD/385XD User's Guide

Locations

1 The LCD latches open the

LCD when they are slid outward.

2 The color LCD screen

displays computer output.

The brightness

control (TFT model only)

moves up or down to adjust the brightness of the display.

The contrast control (HPA model only) moves up or down to adjust the clarity of the picture.

4 The fan louver allows the

inside of the computer to stay cool. Do not place

anything in front of the louver that might block air flow.

The cooling fan starts at power-on, and then stops and starts alternately depending on the temperature inside the computer.

The infrared port allows the computer to communicate with other devices that have infrared data-transfer capability.

6 The diskette drive reads

data from or writes data to a diskette.

7 The diskette-eject button

ejects the diskette from the diskette drive.

8 The CD-ROM emergency

eject hole ejects the

CD-ROM tray when it does not open with the CD-ROM eject button. Insert a pin into this hole to eject the tray.

9 The CD-ROM eject button

ejects the CD-ROM tray from the CD-ROM drive. This button works only when the computer power is turned on.

1 The CD-ROM drive in-use

indicator is on when data

is read from a CD-ROM in the CD-ROM drive.

11 The CD-ROM drive reads

data from a CD-ROM.

12 The stereo speakers

along with the subwoofer

17 provide 3D (three-dimensional) stereo sound.

13 The palm rest is where

you rest the palms of your hands when using the keyboard.

14 The TrackPoint III is a

built-in pointing device that provides a function similar to that of a mouse.

15 The Fn key is used with

the function keys to activate the Fn key functions.

Chapter 1. Getting Familiar with Your Computer 3

Locations

16 The keyboard is used to

enter data into the computer. (To use the numeric keypad on the keyboard, see page 15.)

17 The subwoofer along with

the stereo speakers 12 provide 3D (three-dimensional) stereo sound.

18 The indicator panel

consists of the system-status indicators and their associated symbols.

19 The built-in microphone

captures sound and voice when it is used with an application program capable of handling audio.

4 IBM ThinkPad 380XD/385XD User's Guide

Rear View

External battery indicator

Locations

External suspend mode indicator

Connector cover

External-monitor connector

1 The hard disk drive can

3 The PC Card eject

4 The PC Card slots accept

Power switch

Parallel connector

Serial connector

be replaced with an optional one.

The security keyhole is used with a mechanical lock.

buttons eject the PC Card from the PC Card slot.

a PC Card, CardBus Card, and Zoomed Video Card.

Hard disk drive

Security keyhole

PC Card eject buttons

PC Card slots

Volume control

Microphone/line-in jack

Headphone jack

External-input-device connector

Power jack

Universal serial bus (USB) port

5 The volume control

adjusts the sound level for the built-in speaker.

6 The microphone/line-in

jack, a -inch (3.5-mm)

diameter jack, is where you connect a stereo microphone or an external audio device.

7 The headphone jack, a

-inch (3.5-mm) diameter jack, is where you connect a stereo headphone or external speakers.

8 The power switch turns

the computer on and off.

Chapter 1. Getting Familiar with Your Computer 5

Locations

The

external-input-device connector is used to

attach a mouse, external keyboard, or external numeric keypad to the computer.

The power jack is

where the AC Adapter cable is connected.

11 The universal serial bus

(USB) port is where the

USB cable is connected.

The serial connector is where you connect a 9-pin serial-device cable.

The parallel

connector is where you

connect a parallel-printer signal cable.

The external-monitor

connector is where you

attach an external monitor.

15 The connector cover is

removable.

The external

suspend mode indicator

shows the condition of suspend mode.

The external battery

indicator shows the

condition of the battery.

IBM ThinkPad 380XD/385XD User's Guide

Bottom View (with Battery Pack Installed)

Memory-slot cover

Power shutdown switch

Memory slot

Expansion connectors

Locations

Serial number

1 The memory-slot cover

covers the memory slot.

2 The power shutdown

switch is used to turn the

computer off when an application locks up or the computer will not accept any input. Use the tip of a pen to press this switch.

3 The memory slot accepts

a dual inline memory module (DIMM) option.

Battery-pack lock

Battery pack

4 The expansion

connectors are where you

attach a port replicator (available as an option).

5 The battery-pack lock

locks or releases the battery pack.

6 The battery pack is a

built-in power source for the computer.

7 The serial number (S/N)

identifies your computer.

Chapter 1. Getting Familiar with Your Computer 7

System-Status Indicators

The system-status indicators on the computer show the current status of your computer by their on or off states and colors (green, yellow, or orange). Each indicator is identified with a symbol. The following shows the location and the meaning of each icon:

1 2 3 4 5 6 7

8 IBM ThinkPad 380XD/385XD User's Guide

System-Status Indicators

Symbol Color Meaning

1 Battery Green Enough battery power remains for operation.

Orange The battery pack is being charged.

Blinking

orange

The battery pack needs charging. If the indicator starts blinking orange, the computer beeps three times.

2 Drive in use Orange Data is being read from or written to the hard disk, the

diskette drive, or the CD-ROM drive.

Do not enter suspend mode or turn off the computer when this indicator is on.

3 Numeric lock Green The numeric keypad on the keyboard is enabled. You

enable or disable the keypad by pressing and holding the Shift key, and pressing the NumLk key. For details, see “Numeric Keypad” on page 15.

4 Caps lock Green Caps Lock mode is enabled. All alphabetic

characters (A–Z) are entered in capital letters without using the Shift key. You enable or disable Caps Lock mode by pressing the Caps Lock key.

5 Scroll lock Green Scroll Lock mode is enabled. The Arrow keys can be

used as screen-scroll function keys. The cursor cannot be moved with the Arrow keys.

application programs support this function.

Not all

You enable or disable Scroll Lock mode by pressing the ScrLk key.

6 Suspend mode Green The computer is in suspend mode. (See page 93 for

details.)

Blinking green

The computer is entering suspend mode or hibernation mode, or is resuming normal operation.

7 Power on Green The computer is operational. This indicator is on

when the computer is on and not in suspend mode.

Chapter 1. Getting Familiar with Your Computer 9

ThinkPad Distinctive Functions

This section describes the following distinctive functions of your computer:

Keyboard CD-ROM drive

ThinkPad utilities (ThinkPad Configuration program and

Easy-Setup)

Online book

Keyboard Functions

Your ThinkPad computer's keyboard has the following functions: TrackPoint III

Fn key function

Numeric keypad

TrackPoint III

The keyboard contains a unique cursor-pointing device called the

TrackPoint III

single process you can perform without moving your fingers from their typing position.

. Pointing, selecting, and dragging all become part of a

Note:

No other software is required for the TrackPoint III; it works with the PS/2 mouse driver.

The TrackPoint III consists of a stick on the keyboard and a pair of click buttons in front of the keyboard. Movement of the pointer on the screen is controlled by the amount of pressure you apply to the nonslip cap on the stick in any direction parallel to the keyboard; the stick itself does corresponds to the amount of pressure you apply to the stick. The function of the click buttons corresponds to the left and right mouse buttons on a traditional mouse, and depends on the software you are using.

10 IBM ThinkPad 380XD/385XD User's Guide

not

move. The speed at which the pointer moves

+ 192 hidden pages