IBM RS/6000 Enterprise Server M80, Eserver pSeries 660 6M1 Service Manual

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RS/6000 Enterprise Server Model M80

Eserver

pSeries 660 Model 6M1

Service Guid e



SA38-0571-01

Second Edition (September 2001)

Before using this information and the product it supports, read the information in “Safety Notices” on page xi, Appendix A, “Environmental Notices,” on page 491, and Appendix B, “Notices,” on page 497.

A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.

Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth is GSA ADP Schedule Contract with IBM Corp.

Contents

Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Rack Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Laser Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Data Integrity and Verification . . . . . . . . . . . . . . . . . . . . . . . . . . .xv

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

ISO 9000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Online Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Chapter 1. Reference Information . . . . . . . . . . . . . . . . . . . . . . . . . .1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Primary I/O Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Data Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Powering the System On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Console Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

POST Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

POST Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

1 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

5 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

6 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

8 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

System Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

CEC Drawer Front View With Bezel Removed . . . . . . . . . . . . . . . . . . . . .10

CEC Drawer Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

CEC Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Primary I/O Drawer Front View With Cover On . . . . . . . . . . . . . . . . . . . . .13

Secondary I/O Drawer Front View With Cover On . . . . . . . . . . . . . . . . . . .14

Primary I/O Drawer Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Primary I/O Drawer Front View with Covers Removed . . . . . . . . . . . . . . . . . .16

Secondary I/O Drawer Rear View . . . . . . . . . . . . . . . . . . . . . . . . .17

I/O Drawer Backplane PCI Slot Locations . . . . . . . . . . . . . . . . . . . . . .17

System Board Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Memory Riser Card and Memory DIMM Locations . . . . . . . . . . . . . . . . . . .19

Primary I/O Drawer Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . .20

Secondary I/O Drawer Operator Panel . . . . . . . . . . . . . . . . . . . . . . . .21

SCSI IDs and Bay Locations . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Primary I/O Drawer SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . .22

System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Riser Card Memory Placement Rules . . . . . . . . . . . . . . . . . . . . . . . .23

I/O Drawer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

I/O Drawer Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

I/O Drawer and Power Supply LED Status . . . . . . . . . . . . . . . . . . . . . .25

Secondary I/O Drawer Operator Panel Message Hierarchy . . . . . . . . . . . . . . . .26

Primary I/O Drawer Operator Panel Behavior During Power-On . . . . . . . . . . . . . .27

Secondary I/O Drawer Operator Panel Behavior During Power-On . . . . . . . . . . . . .28

iii

Logical and Physical Locations . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Physical Location Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Location Code Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Multiple FRU Callout Instructions . . . . . . . . . . . . . . . . . . . . . . . . . .29

AIX Location Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

AIX and Physical Location Code Reference Tables . . . . . . . . . . . . . . . . . . .31

Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer(s) . . . . . . . . . . .46

Connecting JTAG and V/S COMM Cables . . . . . . . . . . . . . . . . . . . . . .46

Connecting RIO and SPCN Cables . . . . . . . . . . . . . . . . . . . . . . . . .46

System Cable Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

CEC Drawer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Primary I/O Drawer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Secondary I/O Drawer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .57

DC Power Cable Routings . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

CEC Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Noise Emission Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Service Inspection Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Chapter 2. Diagnostics Overview . . . . . . . . . . . . . . . . . . . . . . . . . .67

Maintenance Analysis Procedures (MAPs) . . . . . . . . . . . . . . . . . . . . . . .67

Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

FRU Isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Electronic Service Agent for the Eserver pSeries and RS/6000 . . . . . . . . . . . . . . .69

Using the Service Processor and Electronic Service Agent Features . . . . . . . . . . . . . .69

Service Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Electronic Service Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Chapter 3. Maintenance Analysis Procedures (MAPs) . . . . . . . . . . . . . . . . . .71

Entry MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Quick Entry MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Quick Entry MAP Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . .72

MAP 1020: Problem Determination . . . . . . . . . . . . . . . . . . . . . . . . . .78

MAP 1520: Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Map 1521: Cannot Power On the Primary I/O Drawer, Operator Panel Does Not Show OK Prompt 85

Map 1522: Cannot Power On the CEC Drawer . . . . . . . . . . . . . . . . . . . . .92

Map 1523: Cannot Power On the Secondary I/O Drawer, Operator Panel Power Present LED Does

Not Come On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Map 1524: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1C0x . . . 106

MAP 1540: Minimum Configuration . . . . . . . . . . . . . . . . . . . . . . . . .110

Chapter 4. Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

IPL Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Service Processor Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Firmware Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Boot Problems and Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Step 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Step 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Step 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Step 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Step 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Chapter 5. Error Code to FRU Index . . . . . . . . . . . . . . . . . . . . . . . . 159

Four-Character Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Replacing the Primary Drawer Operator Panel . . . . . . . . . . . . . . . . . . . . . 159

iv Service Guide

Replacing the Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Analyzing SPCN Errors on Secondary Drawers . . . . . . . . . . . . . . . . . . . . . 160

Isolating the I/O Drawer Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Determining Location Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Checkpoint and Error Code Index . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Performing Slow Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Confirming Initial Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Memory-Related Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Operator Panel Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

SPCN Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Firmware/POST Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Service Processor Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

System Firmware Update Messages . . . . . . . . . . . . . . . . . . . . . . . . . 337

Common Firmware Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Scan Log Dump Progress Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Problem Determination-Generated Error Codes . . . . . . . . . . . . . . . . . . . . . 347

Chapter 6. Loading the System Diagnostics In Service Mode . . . . . . . . . . . . . . 349

Default Boot List and Service Mode Bootlist . . . . . . . . . . . . . . . . . . . . . . 350

Chapter 7. Using the Capacity Upgrade on Demand Feature . . . . . . . . . . . . . . . 351

System Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Process Flow for Capacity Upgrade on Demand . . . . . . . . . . . . . . . . . . . . . 352

Installing a System with Capacity Upgrade on Demand . . . . . . . . . . . . . . . . . . 353

Verifying System Communication Capabilities . . . . . . . . . . . . . . . . . . . . . 353

Configuring the Capacity Upgrade on Demand Feature . . . . . . . . . . . . . . . . . 353

Enabling the Capacity Upgrade on Demand Feature . . . . . . . . . . . . . . . . . . 354

Enabling Additional Capacity Upgrade on Demand Processors . . . . . . . . . . . . . . . 356

Determining Processor Configuration . . . . . . . . . . . . . . . . . . . . . . . . 356

Adding Processor Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Chapter 8. Using the Service Processor . . . . . . . . . . . . . . . . . . . . . . . 359

Service Processor Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Accessing the Service Processor Menus Locally . . . . . . . . . . . . . . . . . . . 360

Accessing the Service Processor Menus Remotely . . . . . . . . . . . . . . . . . . . 360

Saving and Restoring Service Processor Settings . . . . . . . . . . . . . . . . . . . 360

Menu Inactivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

General User Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Privileged User Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Service Processor Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

System Power Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

System Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus . . . . . . . . . 376

Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus . . . . . . . . . 377

Language Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

Call-In/Call-Out Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Modem Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Serial Port Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Serial Port Speed Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Telephone Number Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Call-Out Policy Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Customer Account Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Service Processor Procedures in Service Mode . . . . . . . . . . . . . . . . . . . . . 385

Service Processor Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Contents v

System Power-On Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Service Processor Reboot/Restart Recovery . . . . . . . . . . . . . . . . . . . . . . 387

Boot (IPL) Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Failure During Boot Process . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Failure During Normal System Operation . . . . . . . . . . . . . . . . . . . . . . 388

Service Processor Reboot/Restart Policy Controls . . . . . . . . . . . . . . . . . . . 388

System Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

General Information on System Firmware Updates . . . . . . . . . . . . . . . . . . . 390

Determining the Level of Firmware on the System . . . . . . . . . . . . . . . . . . . 390

System Firmware Update Using a Locally Available Image . . . . . . . . . . . . . . . . 391

Updating System Firmware From the Service Processor Menus . . . . . . . . . . . . . . 391

Updating System Firmware from the AIX Service Aids . . . . . . . . . . . . . . . . . 392

Updating System Firmware from the AIX Command Line . . . . . . . . . . . . . . . . 392

Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Configuring and Deconfiguring Processors or Memory . . . . . . . . . . . . . . . . . . 392

Run-Time CPU Deconfiguration (CPU Gard) . . . . . . . . . . . . . . . . . . . . . 393

Service Processor System Monitoring - Surveillance . . . . . . . . . . . . . . . . . . . 393

System Firmware Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Operating System Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Call-Out (Call-Home) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

Console Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Service Processor Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

LCD Progress Indicator Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

Service Processor Operational Phases . . . . . . . . . . . . . . . . . . . . . . . . 398

Pre-Standby Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Standby Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Bring-Up Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Run-Time Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

Chapter 9. Using System Management Services . . . . . . . . . . . . . . . . . . . 401

402

Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Display Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

Remote Initial Program Load Setup . . . . . . . . . . . . . . . . . . . . . . . . 403

SCSI Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Select Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

MultiBoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Select Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .411

OK Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .411

Exiting System Management Services . . . . . . . . . . . . . . . . . . . . . . .411

Chapter 10. Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . 413

Handling Static-Sensitive Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 414

Powering Off and Powering On the System . . . . . . . . . . . . . . . . . . . . . . 415

Powering Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Powering On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Powering Off and Powering On the System Using the Service Processor . . . . . . . . . . 415

Hot-Pluggable FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

I/O Drawer PCI Slot LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . 416

PCI Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

Non-Hot-Pluggable PCI Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

Hot-Pluggable PCI Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419

Removing a Hot-Pluggable PCI Adapter . . . . . . . . . . . . . . . . . . . . . . . 419

Replacing a Hot-Pluggable PCI Adapter . . . . . . . . . . . . . . . . . . . . . . . 420

vi Service Guide

Installing a Hot-Pluggable PCI Adapter . . . . . . . . . . . . . . . . . . . . . . . 422

PCI Hot-Plug Manager Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

Accessing Hot-Plug Management Functions . . . . . . . . . . . . . . . . . . . . . 423

PCI Hot-Plug Manager Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

Memory Riser Cards and Memory Modules . . . . . . . . . . . . . . . . . . . . . . 426

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

CEC Regulator Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432

CEC Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

CEC Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

CEC RIO Bus Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

CEC Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442

I/O Drawer Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 442

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444

I/O Drawer RIO Bus Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446

I/O Drawer Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . . . 447

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448

I/O Drawer Power Supplies and Power Supply Fan Assemblies . . . . . . . . . . . . . . . 448

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451

Power Supply Test Switch Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 452

Internal Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454

Fan Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458

Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462

Contents vii

Rear Service Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463

Front Service Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Chapter 11. Parts Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 467

CEC Drawer Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468

CEC Drawer Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470

CEC Drawer Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472

CEC Drawer Fan Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . 474

I/O Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476

CEC Drawer Internal Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Primary I/O Drawer Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 481

Secondary I/O Drawer Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 483

External Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485

CEC Drawer to PDU Line Cords . . . . . . . . . . . . . . . . . . . . . . . . . 486

Keyboards and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486

Keyboards and Mouse (Black) . . . . . . . . . . . . . . . . . . . . . . . . . . 488

Appendix A. Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . 491

Product Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 491

Environmental Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495

Acoustical Noise Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496

Declared Acoustical Noise Emissions . . . . . . . . . . . . . . . . . . . . . . . . . 496

Noise Emission Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497

Product Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 497

Battery Return Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498

Appendix C. Service Processor Setup and Test . . . . . . . . . . . . . . . . . . . . 499

Service Processor Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 499

Testing the Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500

Testing Call-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500

Testing Call-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500

Serial Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500

Appendix D. Using the chcod Command . . . . . . . . . . . . . . . . . . . . . . 503

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503

Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503

Appendix E. Verifying Capacity Upgrade on Demand Processors . . . . . . . . . . . . . 505

Determining Current Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 505

Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505

Capacity Upgrade on Demand Diagnostics . . . . . . . . . . . . . . . . . . . . . . 505

Testing the System in the Capacity Upgrade on Demand Environment . . . . . . . . . . . 506

Appendix F. Modem Configurations . . . . . . . . . . . . . . . . . . . . . . . . 509

Sample Modem Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . 509

Generic Modem Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . 509

Specific Modem Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . 509

Configuration File Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510

Examples for Using the Generic Sample Modem Configuration Files . . . . . . . . . . . .511

Customizing the Modem Configuration Files . . . . . . . . . . . . . . . . . . . . . 512

IBM 7852-400 DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . 513

viii Service Guide

Xon/Xoff Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513

Ring Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

Terminal Emulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

Transfer of a Modem Session . . . . . . . . . . . . . . . . . . . . . . . . . . . 515

Recovery Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516

Prevention Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516

Modem Configuration Sample Files . . . . . . . . . . . . . . . . . . . . . . . . . 517

Sample File modem_m0.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . 517

Sample File modem_m1.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . 520

Sample File modem_z.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522

Sample File modem_z0.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . 525

Sample File modem_f.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528

Sample File modem_f0.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . 530

Sample File modem_f1.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . 532

Appendix G. Rack Drawer Rail Instructions . . . . . . . . . . . . . . . . . . . . . 535

Front Drawer-Stop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 535

Drawer Rail Assembly and Installation . . . . . . . . . . . . . . . . . . . . . . . . 536

Rails for an S00 Type Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536

Rails for a T00 Type Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536

Rail Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536

Cable Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541

Contents ix

x Service Guide

Safety Notices

A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages:

v xii v 83 v 413 v 450

caution notice indicates the presence of a hazard that has the potential of causing moderate or minor

A personal injury. Caution notices appear on the following pages:

v xii v xiii v 83 v 413 v 457 v 465

For a translation of these notices, see the System Unit Safety Information manual, SA23-2652.

Note:

Rack Safety Instructions

v Do not install this unit in a rack where the internal rack ambient temperatures will exceed 40 degrees C. v Do not install this unit in a rack where the air flow is compromised. Any side, front or back of the unit

used for air flow through the unit must not be in indirect contact with the rack.

v Ensure that a hazardous condition is not created due to uneven mechanical loading when installing this

unit in a rack. If the rack has a stabilizer it must be firmly attached before installing or removed this unit.

v Consider the connection of the equipment to the supply circuit so that the overloaded circuits do not

compromise the supply wiring or overcurrent protection.

v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the

system or the devices that attach to the system. It is the responsibility of the customer to ensure that

the outlet is correctly wired and grounded to prevent an electrical shock.

Electrical Safety

Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation.

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.

Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.

When adding or removing any additional devices to or from the system, ensure that the power cables for those devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

Use one hand, when possible, to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials.

During an electrical storm, do not connect cables for display stations, printers, telephones, or station protectors for communications lines.

D05

CAUTION:

This product is equipped with a three-wire power cable and plug for the user’s safety. Use this power cable with a properly grounded electrical outlet to avoid electrical shock.

C01

DANGER

prevent electrical shock hazard, disconnect all power cables from the electrical outlet before

To relocating the system.

D01

CAUTION:

This unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect two power supply cords before servicing.

C21

xii Service Guide

Laser Safety Information

CAUTION: Energy hazard, remove power before servicing. Disconnect two power supply cords.

C23

Laser Compliance

All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in compliance with the IEC 825 (first edition

1984) as a class 1 laser product. Consult the label on each part for laser certification numbers and approval information.

CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels. For this reason, never look into the end of an optical fiber cable or open receptacle. Only trained service personnel should perform the inspection or repair of optical fiber cable assemblies and receptacles.

C25, C26

Preface xiii

xiv Service Guide

Data Integrity and Verification

IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure. In addition, users must establish procedures to ensure that there is independent data verification before relying on such data in sensitive or critical operations. Users should periodically check the IBM support websites for updated information and fixes applicable to the system and related software.

xvi Service Guide

About This Book

This book provides maintenance information that is specific to the RS/6000 Enterprise Server Model M80 and Eserver pSeries 660 Model 6M1, as well as to adapters and attached devices that do not have their own service information. In this book, the RS/6000 Enterprise Server Model M80 and Eserver pSeries 660 Model 6M1 are hereafter referred to as the ″system″ or the ″server.″

This book contains maintenance analysis procedures (MAPs) that are not common to other systems. MAPs that are common to all systems are contained in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.

This book is used by the service technician to repair system failures. This book assumes that the service technician has had training on the system unit.

ISO 9000

ISO 9000 registered quality systems were used in the development and manufacturing of this product.

Online Publications

RS/6000 and pSeries publications are available online. To access the online books, visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/

Related Publications

The following publications provide additional information about your system unit: v The System Unit Safety Information, order number SA23-2652, contains translations of safety

information used throughout this book. v The RS/6000 Enterprise Server Model M80, Eserver pSeries 660 Model 6M1 User’s Guide, order

number SA38-0565, contains information on how to use the system, use diagnostics, use service aids,

and verify system operations. v The 7014 Series Model T00 and T42 Rack Installation and Service Guide, order number SA38-0577,

contains information regarding the 7014 Series Model T00 Rack, in which the Enterprise Server Model

M80 and Eserver pSeries 660 Model 6M1 may be installed. v The RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems, order number

SA38-0509, contains common diagnostic procedures, error codes, service request numbers, and failing

function codes. This manual is intended for trained service technicians.

v The RS/6000 and Eserver pSeries Adapters, Devices, and Cable Information for Multiple Bus

Systems, order number SA38-0516 contains information about adapters, devices, and cables for your

system. This manual is intended to supplement information found in the RS/6000 and Eserver pSeries

Diagnostic Information for Multiple Bus Systems.

v The PCI Adapter Placement Reference, order number SA38-0538, contains information regarding slot

restrictions for adapters that can be used in this system. v The Site and Hardware Planning Information, order number SA38-0508, contains information to help

you plan your installation.

Trademarks

The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:

v AIX v e (logo) v pSeries

xvii

v RS/6000

company, product, and service names may be trademarks or service marks of others.

Other

xviii Service Guide

Chapter 1. Reference Information

This chapter provides an overview of the system, including a logical description and a physical overview. Additional details pertaining to the system are also provided, as follows:

v Memory overview and placement v General description of the operator panel v Cabling rules v System location rules and descriptions v Powering on and off the system v Power flow v Data flow

Overview

The RS/6000 Enterprise Server Model M80 and Eserver pSeries 660 Model 6M1 systems are multiprocessor, multibus systems packaged in two to five drawers. The processors and memory are packaged in an 8 EIA-unit central electronics complex (CEC) drawer, and the optional DASD and I/O devices are in 5 EIA-unit I/O drawers. The basic system consists of one CEC drawer and one I/O drawer in the same rack. You can expand the system by adding up to three additional I/O drawers in a minimum of two racks.

A number of cables connect the CEC and I/O drawers. These cables include:

v SPCN (System Power Control Network) cables v V/S COMM cables v RIO (Remote Input Output) cables v JTAG cable

ac power cord (dc power cord in a dc-powered system) is connected to the CEC drawer (drawer 1),

An primary I/O drawer (drawer 0), and secondary I/O drawer (drawer 2). You can also connect two additional secondary drawers (drawers 3 and 4) in another rack with a separate power distribution unit and ac power cord (dc power cord in a dc-powered system). A dc-powered system has no power distribution unit.

Processors

The CEC drawer is powered independently from the I/O drawer and supports two processor cards.

Model M80:

v Can have any combination of 2-way or 4-way processor cards running at 500 MHz v All 500 MHz processors can have their own 4 MB L2 cache

6M1:

Model

v Can be ordered with 500 MHz processors or 750 MHz processors v Systems with 500 MHz processors can have one or two 2-way processor cards v Systems with 750 MHz processors can have any combination of 2-way and 4-way processor cards v All 500 MHz processors can have their own 4 MB L2 cache v All 750 MHz processors can have their own 8 MB L2 cache

Capacity Upgrade on Demand feature is available for this system when a minimum of four processors

The running at 750 MHz are installed. The Capacity Upgrade on Demand feature is not available on systems in which 500 MHz processors are installed. For more information about Capacity Upgrade on Demand, see Chapter 7, “Using the Capacity Upgrade on Demand Feature,” on page 351.

Note: In order for the system to boot, the first processor card slot must be populated.

Memory

v Model M80: 1 GB (minimum) to 32 GB (maximum) v Model 6M1: 1 GB (minimum) to 64 GB (maximum) v One or two memory riser cards; each riser card has thirty-two sockets. 128 MB, 256 MB, 512 MB, and

1 GB dual inline memory modules (DIMMs) are available.

v Certain 32 MB DIMMs from older RS/6000 systems can also be used when upgrading the system

memory.

2 Service Guide

Primary I/O Drawer

The primary I/O drawer has the following:

v 14 PCI slots v System operator panel v SPCN controller v System media v Service processor v Optional boot DASDs that occupy PCI slots 13 and 14 v Various connectors, including four serial port connectors, on the back of the drawer for the attachment

of external devices

Serial ports 1 and 2 can only be used to access the service processor menus. No

Note:

″heartbeat″-type devices or cables can be used on these ports. ″Heartbeat″-type devices or cables must be installed on serial port 3 or serial port 4.

PCI bus speeds are as follows:

The

v Up to 33 MHz for the four 32-bit slots at 5 V v Up to 66 MHz for the ten 64-bit slots at 3.3 V

1-5, 8-10, 13 and 14 support either 32- or 64-bit PCI adapters. The remaining slots are 32-bit only.

Slots

The CEC drawer includes the interrupt and system bus control logic.

The primary I/O drawer has space for up to three media devices. The diskette drive and CD-ROM drive are standard; the third media device is optional.

“Data Flow” on page 4 illustrates the system’s data flow.

Chapter 1. Reference Information 3

Data Flow

4 Service Guide

Powering the System On and Off

The system can be powered on after the following cables are connected:

v V/S COMM Cable v All RIO cables v All SPCN cables v JTAG Cable v All PCI cables to supported drawers

the required cables are installed, and the power cables are connected, the power button on the

After primary I/O drawer operator panel can be pushed to initialize the system. Progress indicators, also referred to as checkpoints, are visible on the primary I/O drawer operator panel display and the power LED on the primary I/O drawer stops blinking and stays on, indicating the system power is on.

The CEC drawer and secondary I/O drawers are powered on through the primary I/O drawer system power control network (SPCN). When power is applied, the power LEDs on the primary I/O drawer go from blinking to on continuously, and the power LED on the CEC drawer and secondary I/O drawer(s) comes on and stays on. This indicates that power levels are satisfactory in the drawers.

If the system is operating under AIX, type the shutdown command to power off the system. If you cannot use this method, you can power off the system by pressing the power button on the primary I/O drawer operator panel.

Attention: Using the power button on the operator panel to power off the system can cause

unpredictable results in the data files, and the next IPL will take longer to complete.

For complete details on how to power on and off the system, go to “Powering Off and Powering On the System” on page 415 and “System Power-On Methods” on page 386.

Chapter 1. Reference Information 5

Console Strategy

The firmware starts a console-selection sequence at system boot time if any of the following is true:

v A console has not yet been selected. v A previous console-selection sequence timed-out. v A change in the system configuration has affected the console (keyboard installed/removed, mouse

installed/removed, graphics adapter installed/removed or moved to another PCI slot).

console-selection sequence allows you to select (from the appropriate input device) any one of the

The available console devices. If no console is selected within approximately 60 seconds, serial port 1 (S1) is selected as the console and the selection sequence times-out.

Attention: If an ASCII terminal is attached to serial port 1 (S1), and there is any interaction with this

terminal, then:

v After OK displays in the operator panel,

AND

v Before the power-on sequence is initiated,

firmware will use this terminal as the console, regardless of the previous console selection.

the

After a console has been selected, the console-selection sequence is only started at boot time if there is a change in the system configuration (as previously described), or the contents of the system’s nonvolatile memory (NVRAM) are lost.

Note: Moving an ASCII terminal from one serial port to another (from S1 to S2) cannot be detected by the

firmware, so it does not constitute a configuration change.

You can also initiate a system console-selection sequence from the SMS menus.

Power-On Self-Test

After power is turned on and before the operating system is loaded, the system does a power-on self-test (POST). This test performs checks to ensure that the hardware is functioning correctly before the operating system is loaded. During the POST, a POST screen displays, and POST indicators appear on the system console (if one is connected). The next section describes the POST indicators and functions that can be accessed during the POST.

POST Indicators

POST indicators indicate tests that are being performed as the system is preparing to load the operating system. The POST indicators are words that display on the system console. Each time that the system starts a different step in the POST, a POST indicator word appears on the console. Each word is an indicator of the tests that are being performed.

The POST screen displays the following words:

Memory Memory test

Keyboard Initialize the keyboard and mouse. The window for pressing a key to access the System

Management Services, or to initiate a service mode boot list, is now open. See “POST Keys” on page 7 for more information.

Network Self-test on network adapters

SCSI Adapters are being initialized

Speaker Sounds an audible tone at the end of POST

6 Service Guide

POST Keys

The POST keys, if pressed after the keyboard POST indicator displays and before the last POST indicator (speaker) displays, cause the system to start services or to initiate service mode boots used for configuring the system and diagnosing problems. The keys are described below:

Note: The program function keys (F1-F12) on a keyboard attached to the system unit are no longer used

and will be ignored during POST. After the keyboard POST indicator displays, you must use the numeric number keys to enter input.

1 Key

The numeric 1 key, when pressed during POST, starts the System Management Services (SMS) interface.

5 Key

The numeric 5 key, when pressed during POST, initiates a system boot in service mode using the default service mode boot list.

This mode attempts to boot from the first device of each type found in the list. It does not search for other bootable devices of that type if the first device is not bootable. Instead, it continues to the next device type in the list. The firmware supports up to five entries in the boot list.

Chapter 1. Reference Information 7

The default boot sequence is:

1. Diskette

2. CD-ROM

3. Hard file

4. Tape drive (if installed)

5. Network a. Token ring b. Ethernet

6 Key

The numeric 6 key works like the numeric 5 key, except that firmware uses the customized service mode bootlist that was set up in System Management Services or in the AIX service aids.

8 Key

To enter the open firmware command line, press the numeric 8 key after the word keyboard displays and before the last word (speaker) displays during startup. After you press the 8 key, the remaining POST indicators display until initialization completes.

When initialization and POST are complete, the open firmware command line (an OK prompt) displays.

Use the open firmware command line to set up adapters that are not configurable with the System Management Services. Your adapter documentation directs you to use this option if it is needed.

To exit from the open firmware command prompt, type reset-all or power off the system and reboot.

8 Service Guide

System Locations

The system consists of a minimum of two drawers in one rack: the CEC drawer and the primary I/O drawer. These two components are connected by cables that transmit data and control signals. Additional I/O drawers can be added if further expansion of the system is required. The following figure shows the system units.

System unit with One I/O Drawer

System unit with Two I/O Drawers

CEC Drawer (8 EIA Units)

Primary

I/O Drawer (5 EIA Units)

CEC Drawer (8 EIA Units)

Primary I/O Drawer (5 EIA Units)

Secondary I/O Drawer (Optional) (5 EIA Units)

Note: For information about installing rack rails, see Appendix G, “Rack Drawer Rail Instructions,” on page

535.

Chapter 1. Reference Information 9

CEC Drawer Front View With Bezel Removed

1 Power On/Off LED 2 Fan 2

3 Fan 1

10 Service Guide

CEC Drawer Rear View

1 RIO connector A0 2 RIO connector B0

3 RIO connector B1 4 RIO connector A1 5 V/S COMM 6 JTAG 7 Power supply 1 8 Power supply 2

Chapter 1. Reference Information 11

CEC Card Cage

Rear of CEC drawer (viewed from top, cover removed)

12 Service Guide

Primary I/O Drawer Front View With Cover On

1 CD-ROM 2 Operator panel

3 Tape drive (optional)

Chapter 1. Reference Information 13

Secondary I/O Drawer Front View With Cover On

1 Optional media bay 2 Operator panel

3 Optional media bay

14 Service Guide

Primary I/O Drawer Rear View

1312

1 Ethernet connector 2 SCSI connector

3 Debug port 4 Mouse connector 5 Serial port 1 6 Serial port 2 7 J11 (SPCN 1 connector) 8 J14 (SPCN 3 connector, reserved) 9 V/S Comm 10 JTAG connector 11 Parallel port 12 Keyboard connector 13 Serial port 3 14 Serial port 4 15 J15 (SPCN 2 connector) 16 J16 (SPCN 4 connector) 17 Hot-plug LED (one for each adapter) 18 RIO 1 connector 19 RIO 0 connector

Chapter 1. Reference Information 15

Primary I/O Drawer Front View with Covers Removed

1 Bay A - Diskette 2 Bay B - CD-ROM

3 Bay C - Operator panel 4 Bay D - Tape drive (optional) 5 Power Supply 2 6 Power Supply LEDs 7 Power Supply 1

16 Service Guide

Secondary I/O Drawer Rear View

1312

1 RIO 1 connector 2 RIO 0 connector

3 SCSI connector 4 J11 (SPCN 1 connector) 5 J14 (SPCN 3 connector) 6 J16 (SPCN 2 connector) 7 J15 (SPCN 4 connector) 8-14 Hot-plug LED (one for each adapter)

I/O Drawer Backplane PCI Slot Locations

Battery Socket

PCI Slot I1

PCI Slot I7

PCI Slot I8

PCI Slot I14

Chapter 1. Reference Information 17

System Board Locations

Rear

1 Regulator, M01 2 Memory Riser 1, M02

3 Processor 2, M04 4 Memory Riser 2, M05 5 RIO Adapter, M06 6 Processor 1, M03

Note: In order for the system to boot, the first processor card slot (M03) must be populated.

18 Service Guide

Memory Riser Card and Memory DIMM Locations

(31) D

(29) C

(27) B

(25) A

(23) D

(21) C

(19) B

(17) A

(15) D

(13) C

(11) B

(9) A

(32) D

(30) C

(28) B

(26) A

(24) D

(22) C

(20) B

(18) A

(16) D

(14) C

(12) B

(10) A

(7) D

(5) C

(3) B

(1) A

Location Code Memory DIMMs

(8) D

(6) C

(4) B

(2) A

U1.1-P1-M1 x2 All Memory DIMMs on Riser Cards 1 and 2

U1.1-P1-M1.n Individual Memory DIMMs on Riser Card 1 (n denotes

DIMM number)

U1.1-P1-M1.1 x4 Memory Quad A Odd (DIMMs 1, 9, 17, 25)

U1.1-P1-M1.1 x8 Memory Octal A (DIMMs 1, 2, 9, 10, 17, 18, 25, 26)

U1.1-P1-M1.1 x32 All Memory DIMMs on Riser Card 1

U1.1-P1-M1.2 x4 Memory Quad A Even (DIMMs 2, 10, 18, 26)

U1.1-P1-M1.3 x4 Memory Quad B Odd (DIMMs 3, 11, 19, 27)

U1.1-P1-M1.3 x8 Memory Octal B (DIMMs 3, 4, 11, 12, 19, 20, 27, 28)

U1.1-P1-M1.4 x4 Memory Quad B Even (DIMMs 4, 12, 20, 28)

U1.1-P1-M1.5 x4 Memory Quad C Odd (DIMMs 5, 13, 21, 29)

Chapter 1. Reference Information 19

Location Code Memory DIMMs

U1.1-P1-M1.5 x8 Memory Octal C (DIMMs 5, 6, 13, 14, 21, 22, 29, 30)

U1.1-P1-M1.6 x4 Memory Quad C Even (DIMMs 6, 14, 22, 30)

U1.1-P1-M1.7 x4 Memory Quad D Odd (DIMMs 7, 15, 23, 31)

U1.1-P1-M1.7 x8 Memory Octal D (DIMMs 7, 8, 15, 16, 23, 24, 31, 32)

U1.1-P1-M1.8 x4 Memory Quad D Even (DIMMs 8, 16, 24, 32)

U1.1-P1-M2.n Individual Memory DIMMs on Riser Card 2 (n denotes

DIMM number)

U1.1-P1-M2.1 x4 Memory Quad A Odd (DIMMs 1, 9, 17, 25)

U1.1-P1-M2.1 x8 Memory Octal A (DIMMs 1, 2, 9, 10, 17, 18, 25, 26)

U1.1-P1-M2.1 x32 All Memory DIMMs on Riser Card 2

U1.1-P1-M2.2 x4 Memory Quad A Even (DIMMs 2, 10, 18, 26)

U1.1-P1-M2.3 x4 Memory Quad B Odd (DIMMs 3, 11, 19, 27)

U1.1-P1-M2.3 x8 Memory Octal B (DIMMs 3, 4, 11, 12, 19, 20, 27, 28)

U1.1-P1-M2.4 x4 Memory Quad B Even (DIMMs 4, 12, 20, 28)

U1.1-P1-M2.5 x4 Memory Quad C Odd (DIMMs 5, 13, 21, 29)

U1.1-P1-M2.5 x8 Memory Octal C (DIMMs 5, 6, 13, 14, 21, 22, 29, 30)

U1.1-P1-M2.6 x4 Memory Quad C Even (DIMMs 6, 14, 22, 30)

U1.1-P1-M2.7 x4 Memory Quad D Odd (DIMMs 7, 15, 23, 31)

U1.1-P1-M2.7 x8 Memory Octal D (DIMMs 7, 8, 15, 16, 23, 24, 31, 32)

U1.1-P1-M2.8 x4 Memory Quad D Even (DIMMs 8, 16, 24, 32)

For physical locations, see “Memory Riser Card and Memory DIMM Locations” on page 19.

Primary I/O Drawer Operator Panel

1 Power on/off button 2 Power on/off LED 3 Operator panel display 4 Speaker 5 Serial number plate 6 Reset icon 7 Reset button 8 Service use only 9 Disturbance or system attention LED

Note: You must activate the service processor reset button very carefully. An insulated paper clip is

recommended. Unbend the clip so that it has a straight section about two inches long. Insert the clip straight into the hole, keeping the clip perpendicular to the plastic bezel. When you engage the

20 Service Guide

test reset switch, you should feel the detent of the switch. After you press the switch, the service processor resets and then shuts down the system.

Secondary I/O Drawer Operator Panel

1 Power Present LED 2 Disturbance or System Attention LED

Chapter 1. Reference Information 21

SCSI IDs and Bay Locations

The following figure shows the SCSI IDs for media devices. The SCSI IDs for the media devices installed at the factory are set using jumpers on the drives when the drives are installed.

Primary I/O Drawer SCSI IDs

1 CD-ROM (SCSI ID=1) 2 Optional Tape Drive (SCSI ID=0)

Note: The SCSI IDs shown for the media indicate how installed devices are set when shipped from the

factory.

22 Service Guide

System Memory

Two slots are available for system memory riser cards. The system memory riser cards are located for easy access in the CEC drawer. (These slots are shown in “System Board Locations” on page 18.) Each memory riser card has 32 DIMM slots.

Four sizes of DIMMs are available: 128 MB, 256 MB, 512 MB and 1 GB. In addition, certain 32 MB DIMMS from earlier RS/6000 systems can also be used.

Riser Card Memory Placement Rules

The rules for one-way processor memory are as follows:

v Memory octals must contain DIMM modules of equal memory size. v You must have at least one memory riser card populated with 8 DIMMs totaling 1 GB. v Populate the memory card starting from the bottommost available slot of each eight-slot group. (see

“Memory Riser Card and Memory DIMM Locations” on page 19.)

v If you have two memory riser cards installed, distribute the memory evenly (maintaining octals) between

the two risers.

Chapter 1. Reference Information 23

I/O Drawer Features

I/O drawers may have two redundant power supplies. One of these power supplies is capable of providing the necessary voltages and currents independently of the other. The left and right power supply output voltages are connected and monitored by the power distribution board contained in the 5 EIA-unit I/O drawer. Both power supplies provide +12 V dc to the fans in the drawer to ensure sufficient cooling if one of the supplies fails. However, the short circuit prevention is on the I/O board to protect against shorts in one output, thus causing the +12 V dc to fail completely.

The left and right power supplies are hot-pluggable and may be changed one-at-a-time while the system is operational. Each power supply provides 5 V dc, 3.3 V dc, 12 V dc, and 5 V dc standby power.

The 5 V dc standby power is provided by both power supplies; this can be done because the power supplies contain overload protection against one supply shorting the other. Standby power (5 V dc) is provided to the part of the primary I/O drawer planar on which the SPCN and service processor logic reside.

I/O Drawer Addressing

I/O drawer addressing refers to the drawer number that is displayed in the operator panel on secondary I/O drawers. This address is the drawer’s location in the RIO (remote I/O) loop. The drawer number is displayed in the form of U0.n, where n is the drawer number. The drawer number is not displayed on the primary I/O drawer operator panel but it is assumed to be *01 (or U0.1). The first time you boot the system after a service action or configuration change that involves an I/O drawer or its backplane, the system may detect a duplicate or incorrect I/O drawer number. This situation can result in duplicate or incorrect drawer numbers being displayed when the system is booting up. The final drawer number will be assigned and displayed when the bootup is complete. The drawer numbers are not reassigned unless a service action or configuration chance occurs.

When ac power (dc power in a dc-powered system) has been disconnected from an I/O drawer and then reconnected, the I/O drawer addresses on the secondary drawers will temporarily appear in the format *0n, where n is the drawer number. After the system is powered on and the boot sequence has been initiated, the drawer numbers will be restored to the U0.n format.

24 Service Guide

I/O Drawer and Power Supply LED Status

Status of LED Operator Panel LED Right Power Supply LED Left Power Supply LED

Off No power connected No power connected or

system power connected, not turned on, power supply detects NO faults

On, fast blinking green, on for one second, off for one second

On, slow blinking green, on for two seconds, off for two seconds

System power connected, power on initiated

System power connected, not turned on

System power connected, not turned on, power supply detected fault

System power connected, not turned on, power supply detected system power control network fault

On, steady green System power connected

and turned on

System power connected and turned on

No power connected or system power connected, not turned on, power supply detects NO faults

System power connected, not turned on, power supply detected fault

System power connected, not turned on, power supply detected system power control network fault

System power connected and turned on

Chapter 1. Reference Information 25

Secondary I/O Drawer Operator Panel Message Hierarchy

The messages that are displayed in the operator panel on secondary I/O drawers are arranged hierarchically, from highest priority to lowest priority. The message hierarchy is as follows:

1. 8-character error code

This indicates a critical error; the drawer power will be shut down. Standby power is still on, so the error message is still displayed in the operator panel. The I/O drawer Attention LED will be on. The error code displays on the top line of the display panel, left-justified. A FRU part number may also be displayed, right-justified, in the second line of the display.

2. 8-character informational message

This is a noncritical message, so the drawer power will not be shut down. The message should be investigated to see if service actions are indicated. A FRU part number may also be displayed, right-justified, in the second line of the display.

When 8-character codes are displayed, they are in the form 10n1xxxx, where n is the drawer number.

3. 8-character checkpoint

There is one 8-character checkpoint that displays, 10n100AA, where n is the drawer number. This checkpoint indicates that the system power control network firmware is being updated, and the checkpoint displays for approximately 15 seconds. This is the only checkpoint that displays on a secondary I/O drawer operator panel.

4. Drawer number

This will be in the form U0.n, where n is the drawer number. This message will normally display unless a higher-level message is required.

When ac power (dc power in a dc-powered system) has been disconnected from the system, then reconnected, the I/O drawer addresses on the secondary drawers will temporarily appear in the format *0n, where n is the drawer number. After the system is powered on, and the boot sequence has been initiated, the drawer numbers are restored to the U0.n format.

26 Service Guide

Primary I/O Drawer Operator Panel Behavior During Power-On

After Connecting ac Power (dc Power in a dc-powered System)

Drawer State Power LED Drawer Operator Panel Display

Standby Blinking slow 8xxx checkpoints followed by OK

System power ON Blinking fast

On solid

Receive firmware command On solid Exxx checkpoints ending with E105

Thereafter On solid 0xxx checkpoints ending with a blank

After Power is Removed Because of a Shutdown

Drawer State Power LED Drawer Operator Panel Display

Standby Blinking slowly OK is displayed

System power ON Blinking quickly

On solid

Receive firmware command On solid Exxx checkpoints ending with E105

Thereafter On solid 0xxx checkpoints ending with a blank

OK 9xxx checkpoints ending with E1FF

display

OK 9xxx checkpoints ending with E1FF

display

Critical error codes are posted on the top line (left-justified) of the drawer display with the attention light on solid. Any location codes are posted on the bottom line (left-justified).

Noncritical error codes are not posted. The drawer display remains blank with the attention light on solid.

Chapter 1. Reference Information 27

Secondary I/O Drawer Operator Panel Behavior During Power-On

After Connecting ac Power (dc Power in a dc-powered System)

Drawer State Power LED Drawer Operator Panel Display

Standby Off Display shows a temporary drawer

number of the form *0n

Receive firmware command to power on

After Power is Removed Because of a Shutdown

Drawer State Power LED Drawer Operator Panel Display

Standby Off Message based on “Secondary I/O

Receive firmware command to power on

On solid Message based on “Secondary I/O

Drawer Operator Panel Message Hierarchy” on page 26.

Drawer Operator Panel Message Hierarchy” on page 26

On solid Message based on “Secondary I/O

Drawer Operator Panel Message Hierarchy” on page 26

Logical and Physical Locations

The Model M80 and Model 6M1 systems use physical location codes in conjunction with AIX location codes to provide mapping of the failing field replaceable units (FRUs). The location codes are produced by the system unit’s firmware and the AIX operating system.

Physical Location Codes

Physical location codes provide a mapping of logical functions in a platform (or expansion sites for logical functions, such as connectors or ports) to their specific locations within the physical structure of the platform.

Location Code Format

The format for the location code is a string of alphanumeric characters separated by a dash (-), slash (/), pound sign (#) or period (.) character. The base location is all of the information preceding the slash (/) or pound sign (#). The base location identifies a device that is connected to or plugged into the parent. Extended location information follows the slash (/). Extended location information identifies a device that is part of the parent, a connector, or a cable. Cable information follows the pound sign (#). Cable information identifies a cable that is connector to parent. The following are examples:

v P1-C1 identifies a processor card C1 plugged into planar P1. v P1-M1 identifies a memory card M1 plugged into planar P1. v P1-K1 identifies a keyboard attached to K1 on planar P1. v P1/S1 identifies serial port 1 controller on planar P1, the connector for serial port 1, or the cable

attached to serial port 1.

v P1-I2/E3 identifies a Ethernet controller 3 on the card in slot 2 (I2) on planar P1, the connector for

Ethernet controller 3, or the cable attached to Ethernet controller 3.

v P1-I2#E3 identifies the cable attached to Ethernet controller 3 on the card in slot 2 (I2) on planar P1.

period (.) identifies sublocations (DIMMs on a memory card, SCSI addresses, cables). The following

The are examples:

v P1-M1.4 identifies DIMM 4 on memory card 1 plugged into planar P1. v P1-C1.1 identifies processor 1 plugged into processor card 1 which is plugged into planar P1.

28 Service Guide

v U0.1-P1/Z1–A3 identifies a SCSI device with SCSI ID 3 attached to SCSI bus 1 on planar 1 in the

primary I/O drawer.

v P2-Z1-A3.1 identifies a SCSI device with SCSI address of LUN 1 at SCSI ID 3 attached to SCSI bus 1

from planar 2.

v P1-I2#E3.2 identifies the second in a series of cables attached to Ethernet controller 3 on the card in

slot 2 (I2) on planar P1.

Depending

on the AIX and firmware levels, AIX Diagnostics may include the extended location information

when identifying a planar or card. The extended location information or cable information is always included when identifying a cable or connector. Location codes with extended location information that are displayed without a description identifying the devices always identify the cable attached to the port.

Multiple FRU Callout Instructions

If an eight-digit error code appears in the operator panel display or in Chapter 5, “Error Code to FRU Index,” on page 159, a location code for a failing part may also be specified. If the location code includes a blank space followed by a lowercase x followed by a number, this is an error code with multiple FRU callouts. This error can typically happen with memory DIMMs, memory riser cards, or processors and may involve mixed types of parts. In this case, check the system’s configuration for FRU part numbers to determine the appropriate set of FRUs.

For example, if the location code U1.1-P1-M1.1 x4 was displayed, this indicates memory quad A (four DIMMs) on the first memory riser card was suspected.

You can determine the FRU part numbers of the electronic assemblies in the system in one of the following ways:

v Using the service processor menus

From the general user menu, select Read VPD Image from Last System Boot, then enter 90 to display detailed vital product data (VPD).

v Using the lscfg -vp | pg command on the AIX command line

Enter the following command: lscfg -vp | pg to display the detailed VPD of all assemblies. Notice that the FRU part number information for processors and memory DIMMs may be at the bottom of the command output.

Chapter 1. Reference Information 29

AIX Location Codes

The basic formats of the AIX location codes are as follows:

v For non-SCSI devices/drives:

AB-CD-EF-GH

For SCSI devices/drives:

AB-CD-EF-G,H

planars, cards, and non-SCSI devices, the location code is defined as follows:

For

AB-CD-EF-GH

v The AB value identifies a bus type or PCI parent bus as assigned by the firmware. v The CD value identifies adapter number, adapter’s devfunc number, or physical location. The devfunc

number is defined as the PCI device number times 8, plus the function number.

v The EF value identifies a connector. v The GH value identifies a port, address, device, or FRU.

Adapters

and cards are identified only with AB-CD.

The possible values for CD depend on the adapter/card. For pluggable PCI adapters/cards, CD is the device’s devfunc number (PCI device number times 8, plus the function number). The C and D are characters in the range of 0-9, and A-F (hex numbers). The location codes therefore uniquely identify multiple adapters on individual PCI cards.

EF is the connector ID, used to identify the adapter’s connector to which a resource is attached.

GH is used to identify a port, device, or FRU. For example:

v For async devices, GH defines the port on the fanout box. The values are 00 to 15. v For a diskette drive, H identifies either diskette drive 1 or 2. G is always 0. v For all other devices, GH is equal to 00.

integrated adapter, EF-GH is the same as the definition for a pluggable adapter. For example, the

For location code for a diskette drive is 01-D1-00-00. A second diskette drive is 01-D1-00-01.

30 Service Guide

For SCSI devices, the location code is defined as follows:

AB-CD-EF-G,H

| | | | | | | | | Logical Unit address of the SCSI Device | | | Control Unit Address of the SCSI Device | | Connector ID | devfunc Number, Adapter Number or Physical Location Bus Type or PCI Parent Bus

Where:

v AB-CD-EF are the same as non-SCSI devices. v G defines the control unit address of the device. Values of 0 to 15 are valid. v H defines the logical unit address of the device. Values of 0 to 255 are valid.

bus location code is also generated as ’00-XXXXXXXX’, where XXXXXXXX is equivalent to the node’s

A unit address.

Examples of physical location codes and AIX location codes are:

PCI adapter in primary I/O drawer, Slot 1 Location Code U0.1-P1-I1 AIX location Code 20-58

PCI adapter in secondary I/O drawer, Slot 1

Location Code U0.2-P1-I1 AIX location Code E0-58

AIX and Physical Location Code Reference Tables

The following tables contain location codes that are used to identify functional units in the RS/6000 Enterprise Server Model M80 and Eserver pSeries 660 Model 6M1 systems. Each table below shows the locations for a physical part of the system.

FRU Name

CEC Drawer U1.1

CEC Backplane U1.1-P1 MB1 in CEC

RIO Port 0 Connector U1.1-P1.1/Q1

RIO Port 1 Connector U1.1-P1.1/Q2

RIO Port 2 Connector U1.1-P1.1/Q3

RIO Port 3 Connector U1.1-P1.1/Q4

All RIO Ports U1.1-P1.1

RIO Cable on port 0 U1.1-P1.1/Q1 A0

RIO Cable on port 1 U1.1-P1.1/Q2 A1

RIO Cable on port 2 U1.1-P1.1/Q3 B0

RIO Cable on port 3 U1.1-P1.1/Q4 B1

V/S COMM Connector U1.1-P1.1/Q1

JTAG Connector U1.1-P1/Q2

All Memory (both riser cards)

Memory Riser Card 1 U1.1-P1-M1 00-00 CEC Connector M02

Location Code

AIX Location

Physical Connection

Code

CEC Drawer 1 Locations

U1.1-P1-M1 x2 00-00 CEC Connectors

M02 and M05

Logical Connection

Chapter 1. Reference Information 31

FRU Name

Memory DIMMs 1 - 32 on Riser Card 1

Memory Quad A Odd on Riser Card 1

Memory Octal A on Riser Card 1

All Memory DIMMs on Riser Card 1

Memory Quad A Even on Riser Card 1

Memory Quad B Odd on Riser Card 1

Memory Octal B on Riser Card 1

Memory Quad B Even on Riser Card 1

Memory Quad C Odd on Riser Card 1

Memory Octal C on Riser Card 1

Location Code

AIX Location

Physical Connection

Code

U1.1-P1-M1.1 to U1.1-P1-M1.32

Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.1x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.1 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.1 x32 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.2 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.3 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.3 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.4 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.5 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

U1.1-P1-M1.5 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Logical Connection

32 Service Guide

FRU Name

Location Code

AIX Location

Physical Connection

Code

Memory Quad C Even on Riser Card 1

U1.1-P1-M1.6 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad D Odd on Riser Card 1

U1.1-P1-M1.7 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Octal D on Riser Card 1

U1.1-P1-M1.7 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad D Even on Riser Card 1

U1.1-P1-M1.8 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Riser Card 2 U1.1-P1-M2 00-00 CEC Connector M5

Memory DIMMs 1 - 32 on riser card 2

U1.1-P1-M2.1 to U1.1-P1-M2.32

00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad A Odd on Riser Card 2

U1.1-P1-M2.1 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Octal A on Riser Card 2

U1.1-P1-M2.1 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

All Memory DIMMs on Riser Card 2

U1.1-P1-M2.1 x32 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad A Even on Riser Card 2

U1.1-P1-M2.2 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad B Odd on Riser Card 2

U1.1-P1-M2.3 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Logical Connection

Chapter 1. Reference Information 33

FRU Name

Location Code

AIX Location

Physical Connection

Code

Memory Octal B on Riser Card 2

U1.1-P1-M2.3 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Octal B Even on Riser Card 2

U1.1-P1-M2.4 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad C Odd on Riser Card 2

U1.1-P1-M2.5 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Octal C on Riser Card 2

U1.1-P1-M2.5 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad C Even on Riser Card 2

U1.1-P1-M2.6 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad D Odd on Riser Card 2

U1.1-P1-M2.7 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Octal D on Riser Card 2

U1.1-P1-M2.7 x8 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Memory Quad D Even on Riser Card 2

U1.1-P1-M2.8 x4 00-00 Refer to “Memory

Riser Card and Memory DIMM Locations” on page

19.

Processor Card 1 U1.1-P1-C1 Connector M03 in

CEC Drawer

2W Card 1, Processor 1 U1.1-P1-C1 00-00 Connector M03 in

CEC Drawer

2W Card 1, Processor 2 U1.1-P1-C1 00-01 Connector M03 in

CEC Drawer

2W Card 1, Cache U1.1-P1-C1 Connector M03 in

CEC Drawer

4W Card 1, Processor 1 U1.1-P1-C1 00-00 Connector M03 in

CEC Drawer

Logical Connection

34 Service Guide

FRU Name

Location Code

AIX Location

Physical Connection

Code

4W Card 1, Processor 2 U1.1-P1-C1 00-01 Connector M03 in

CEC Drawer

4W Card 1, Processor 3 U1.1-P1-C1 00-02 Connector M03 in

CEC Drawer

4W Card 1, Processor 4 U1.1-P1-C1 00-03 Connector M03 in

CEC Drawer

4W Card 1, Cache U1.1-P1-C1 Connector M03 in

CEC Drawer

Processor Card 2 U1.1-P1-C2 Connector M04 in

CEC Drawer

2W Card 2, Processor 1 U1.1-P1-C2 00-02 Connector M04 in

CEC Drawer

2W Card 2, Processor 2 U1.1-P1-C2 00-03 Connector M04 in

CEC Drawer

2W Card 2, Cache U1.1-P1-C2 Connector M04 in

CEC Drawer

4W Card 2, Processor 1 U1.1-P1-C2 00-04 Connector M04 in

CEC Drawer

4W Card 2, Processor 2 U1.1-P1-C2 00-05 Connector M04 in

CEC Drawer

4W Card 2, Processor 3 U1.1-P1-C2 00-06 Connector M04 in

CEC Drawer

4W Card 2, Processor 4 U1.1-P1-C2 00-07 Connector M04 in

CEC Drawer

4W Card 2 Cache U1.1-P1-C2 Connector M04 in

CEC Drawer

All Processor Cards U1.1-P1-C1 x2 00-00 Connector M03 and

M04 in CEC Drawer

Bus Extender Card U1.1-P1.1 Connector M06 in

CEC Drawer

I/O Hub U1.1-P1.1 Connector M06 in

CEC Drawer

I/O Clock (daughter card) U1.1-P1.1.1 Connector M06 in

CEC Drawer

Regulator 1 U1.1-P1-V1 Connector M01 in

CEC Drawer

Regulator 2 U1.1-P1-V1 Connector M01 in

CEC Drawer

Power Distribution Card U1.1-X1

LED Card U1.1-L1

Power Supply 1 U1.1-V1 PP1 in CEC drawer

Power Supply 2 U1.1-V2 PP2 in CEC drawer

Fan 1 U1.1-F1 BP1 in CEC drawer

Fan 2 U1.1-F2 BP2 in CEC drawer

Primary I/O Drawer Locations

Logical Connection

Chapter 1. Reference Information 35

FRU Name

Location Code

AIX Location

Physical Connection

Code

Primary I/O Drawer U0.1

RIO Bus Adapter U0.1-P1.1

RIO Port 0 Connector U0.1-P1.1/Q1

RIO Port 1 Connector U0.1-P1.1/Q2

All RIO Port Connectors U0.1-P1.1

Primary I/O drawer

U0.1-P1

backplane

PCI to PCI bridge 1 U0.1-P1 10-58, 10-5A, 10-5C,

10-5E

PCI slot 1 U0.1-P1/I1 10-58

PCI slot 1 content (card) U0.1-P1-I1 11-08 through 11-0F

or 12-xx or 13-xx

PCI slot 2 U0.1-P1/I2 10-5A

PCI slot 2 content (card) U0.1-P1-I2 14-08 through 14-0F

or 15-xx or 16-xx

PCI slot 3 U0.1-P1/I3 10-5C

PCI slot 3 content (card) U0.1-P1-I3 17-08 through 17-0F

or 18-xx or 19-xx

PCI slot 4 U0.1-P1/I4 10-5E

PCI slot 4 content (card) U0.1-P1-I4 1A-08 through 1A-0F

or 1B-xx or 1C-xx

PCI to PCI bridge 2 U0.1-P1 20-58, 20-5A, 20-5B,

20-5C, 20-5E

PCI slot 5 U0.1-P1/I5 20-58

PCI slot 5 content (card) U0.1-P1-I5 21-08 through 21-0F

or 22-xx or 23-xx

PCI slot 6 (5V) U0.1-P1/I6 20-5A

PCI slot 6 content (card) U0.1-P1-I6 24-08 through 24-0F

or 25-xx or 26-xx

PCI slot 7 (5V) U0.1-P1/I7 20-5B

PCI slot 7 content (card) U0.1-P1-I7 27-08 through 27-0F

or 28-xx or 29-xx

PCI slot 8 U0.1-P1/I8 20-5C

PCI slot 8 content (card) U0.1-P1-I8 2A-08 through 2A-0F

or 2B-xx or 2C-xx

PCI slot 9 U0.1-P1/I9 20-5E

PCI slot 9 content (card) U0.1-P1-I9 2D-08 through

2D-0F or 2E-xx or 2F-xx

PCI to PCI bridge 3 U0.1-P1 20-60, 20-62, 20-63,

20-64, 20-66

PCI slot 10 U0.1-P1/I10 20-60

PCI slot 10 content (card) U0.1-P1-I10 31-08 through 31-0F

or 32-xx or 33-xx

Logical Connection

36 Service Guide

FRU Name

Location Code

AIX Location

Physical Connection

Code

PCI slot 11 (5V) U0.1-P1/I11 20-62

PCI slot 11 content (card) U0.1-P1-I11 34-08 through 34-0F

or 35-xx or 36-xx

PCI slot 12 (5V) U0.1-P1/I12 20-63

PCI slot 12 content (card) U0.1-P1-I12 37-08 through 37-0F

or 38-xx or 39-xx

PCI slot 13 U0.1-P1/I13 20-64

PCI slot 13 content (card) U0.1-P1-I13 3A-08 through 3A-0F

or 3B-xx or 3C-xx

PCI slot 14 U0.1-P1/I14 20-66

PCI slot 14 content (card) U0.1-P1/I14 3D-08 through

3D-0F or 3E-xx or 3F-xx

PCI bus controller 0 U0.1-P1 00-FFF7F08000

PCI bus controller 1 U0.1-P1 00-FFF7F09000

PCI bus controller 2 U0.1-P1 00-FFF7F0A000

ISA Bus U0.1-P1 10-80

Service Processor U0.1-P1

JTAG Connector U0.1-P1/Q4

NVRAM U0.1-P1

Service Processor ISA

U0.1-P1

Bridge

Real Time Clock (RTC) U0.1-P1

Timer U0.1-P1

Interrupt Controller U0.1-P1

DMA Controller U0.1-P1

Diskette controller U0.1-P1-D1 01-D1

Diskette drive U0.1-P1/D1 01-D1-00-00

Keyboard controller /

U0.1-P1/K1 01-K1-00

connector

Keyboard U0.1-P1/K1 01-K1-00-00

Mouse controller U0.1-P1/K1 01-K1-01

Mouse connector U0.1-P1-01 01-K1-01

Mouse U0.1-P1-01 01-K1-01-00

Parallel port connector U0.1-P1/R1 01-R1

Serial port 1 connector U0.1-P1/S1 01-S1

Serial port 2 connector U0.1-P1/S2 01-S2

Serial port 3 connector U0.1-P1/S3 01-S3

Serial port 4 connector U0.1-P1/S4 01-S4

Thermal sensor (ambient) U0.1-L1

Thermal sensor (left) U0.1-P1

Logical Connection

Chapter 1. Reference Information 37

FRU Name

Location Code

AIX Location

Physical Connection

Code

Thermal sensor (right) U0.1-P1

Ethernet controller /

U0.1-P1/E1 40-58

connector

Internal SCSI controller U0.1-P1/Z1 40-60

External SCSI controller U0.1-P1/Z2 40-61

Tape drive U0.1-P1-Z1-A0 40-60-00-0,0

CD drive U0.1-P1-Z1-A1 40-60-00-1,0

Internal DASD 1 U0.1-P1-Z1-A4 40-60-00-4,0

Internal DASD 2 U0.1-P1-Z1-A8 40-60-00-8,0

SPCN controller U0.1-P1

VSCOM connector U0.1-P1/Q1

Primary I/O drawer

U0.1-L1

operator panel

System VPD Module U0.1-L1-N1

Battery U0.1-P1-V3

Power Distribution Board U0.1-X1

PDB Power Connector 1 U0.1-X1/V1

PDB Power Connector 2 U0.1-X1/V2

Fan Controller Card U0.1-X2

Power Supply 1 (w/Fan 5) U0.1-V1 PDB connector J2

Power Supply 2 (w/Fan 6) U0.1-V2 PDB connector J1

Fan 1 U0.1-F1 Fan connector P3 on

power supply 1

Fan 2 U0.1-F2 Fan connector P3 on

power supply 1

Fan 3 U0.1-F3 Fan connector P3 on

power supply 2

Fan 4 U0.1-F4 Fan connector P3 on

power supply 2

Cooling unit (w/fan 9) U0.1-F9 In cooling unit

System firmware U0.1-P1/Y1

Secondary I/O Drawer 2 Locations

Secondary I/O Drawer U0.2

RIO Bus Adapter U0.2-P1.1

RIO Port 0 Connector U0.2-P1.1/Q1

RIO Port 1 Connector U0.2-P1.1/Q2

All RIO Port Connectors U0.2-P1.1

Secondary I/O drawer

U0.2-P1

backplane

PCI to PCI bridge 1 U0.2-P1 50-58, 50-5A, 50-5C,

50-5E

PCI slot 1 U0.2-P1/I1 50-58

Logical Connection

38 Service Guide

FRU Name

Location Code

AIX Location

Physical Connection

Code

PCI slot 1 content (card) U0.2-P1-I1 51-08 through 51-0F

or 52-xx or 53-xx

PCI slot 2 U0.2-P1/I2 50-5A

PCI slot 2 content (card) U0.2-P1-I2 54-08 through 54-0F

or 55-xx or 56-xx

PCI slot 3 U0.2-P1/I3 50-5C

PCI slot 3 content (card) U0.2-P1-I3 57-08 through 57-0F

or 58-xx or 59-xx

PCI slot 4 U0.2-P1/I4 50-5E

PCI slot 4 content (card) U0.2-P1-I4 5A-08 through 5A-0F

or 5B-xx or 5C-xx

PCI to PCI bridge 2 U0.2-P1 60-58, 60-5A, 60-5B,

60-5C, 60-5E

PCI slot 5 U0.2-P1/I5 60-58

PCI slot 5 content (card) U0.2-P1-I5 61-08 through 61-0F

or 62-xx or 63-xx

PCI slot 6 (5V) U0.2-P1/I6 60-5A

PCI slot 6 content (card) U0.2-P1-I6 64-08 through 64-0F

or 65-xx or 66-xx

PCI slot 7 (5V) U0.2-P1/I7 60-5B

PCI slot 7 content (card) U0.2-P1-I7 67-08 through 67-0F

or 68-xx or 69-xx

PCI slot 8 U0.2-P1/I8 60-5C

PCI slot 8 content (card) U0.2-P1-I8 6A-08 through 6A-0F

or 6B-xx or 6C-xx

PCI slot 9 U0.2-P1/I9 60-5E

PCI slot 9 content (card) U0.2-P1-I9 6D-08 through

6D-0F or 6E-xx or 6F-xx

PCI to PCI bridge 3 U0.2-P1 60-60, 60-62, 60-63,

60-64, 60-66

PCI slot 10 U0.2-P1/I10 60-60

PCI slot 10 content (card) U0.2-P1-I10 71-08 through 71-0F

or 72-xx or 73-xx

PCI slot 11 (5V) U0.2-P1/I11 60-62

PCI slot 11 content (card) U0.2-P1-I11 74-08 through 74-0F

or 75-xx or 76-xx

PCI slot 12 (5V) U0.2-P1/I12 60-63

PCI slot 12 content (card) U0.2-P1-I12 77-08 through 77-0F

or 78-xx or 79-xx

PCI slot 13 U0.2-P1/I13 60-64

PCI slot 13 content (card) U0.2-P1-I13 7A-08 through 7A-0F

or 7B-xx or 7C-xx

PCI slot 14 U0.2-P1/I14 60-66

Logical Connection

Chapter 1. Reference Information 39

FRU Name

Location Code

AIX Location

Physical Connection

Code

PCI slot 14 content (card) U0.2-P1/I14 7D-08 through

7D-0F or 7E-xx or 7F-xx

PCI bus controller 1 U0.2-P1 00-FFF7E09000

PCI bus controller 2 U0.2-P1 00-FFF7E0A000

SPCN controller U0.2-P1

External SCSI connector U0.2-P1/Z1

Secondary I/O drawer

U0.2-L1-N1

VPD module

Thermal sensor (ambient) U0.2-L1

Thermal sensor (left) U0.2-P1

Thermal sensor (right) U0.2-P1

Power distribution board U0.2-X1

PDB power connector 1 U0.2-X1/V1

PDB power connector 2 U0.2-X1/V2

Fan Controller Card U0.2-X2 I/O board connector

Power Supply 1 (w/Fan 5) U0.2-V1 PDB connector J2

Power Supply 2 (w/Fan 6) U0.2-V2 PDB connector J1

Fan 1 U0.2-F1 Fan connector P3 on

power supply 1

Fan 2 U0.2-F2 Fan connector P3 on

power supply 1

Fan 3 U0.2-F3 Fan connector P3 on

power supply 2

Fan 4 U0.2-F4 Fan connector P3 on

power supply 2

Cooling unit (w/fan 9) U0.2-F9 In cooling unit

SPCN firmware U0.2-P1/Y3

SPCN VPD U0.2-P1/Y4

Secondary I/O Drawer 3 Locations

Secondary I/O Drawer U0.3

RIO Bus Adapter U0.3-P1.1

RIO Port 0 Connector U0.3-P1.1/Q1

RIO Port 1 Connector U0.3-P1.1/Q2

All RIO Port Connectors U0.3-P1.1

Secondary I/O drawer

U0.3-P1

backplane

PCI to PCI bridge 1 U0.3-P1 90-58, 90-5A, 90-5C,

90-5E

PCI slot 1 U0.3-P1/I1 90-58

PCI slot 1 content (card) U0.3-P1-I1 91-08 through 91-0F

or 92-xx or 93-xx

Logical Connection

40 Service Guide

FRU Name

Location Code

AIX Location

Physical Connection

Code

PCI slot 2 U0.3-P1/I2 90-5A

PCI slot 2 content (card) U0.3-P1-I2 94-08 through 94-0F

or 95-xx or 96-xx

PCI slot 3 U0.3-P1/I3 90-5C

PCI slot 3 content (card) U0.3-P1-I3 97-08 through 97-0F

or 98-xx or 99-xx

PCI slot 4 U0.3-P1/I4 90-5E

PCI slot 4 content (card) U0.3-P1-I4 9A-08 through 9A-0F

or 9B-xx or 9C-xx

PCI to PCI bridge 2 U0.3-P1 A0-58, A0-5A,

A0-5B, A0-5C, A0-5E

PCI slot 5 U0.3-P1/I5 A0-58

PCI slot 5 content (card) U0.3-P1-I5 A1-08 through A1-0F

or A2-xx or A3-xx

PCI slot 6 (5V) U0.3-P1/I6 A0-5A

PCI slot 6 content (card) U0.3-P1-I6 A4-08 through A4-0F

or A5-xx or A6-xx

PCI slot 7 (5V) U0.3-P1/I7 A0-5B

PCI slot 7 content (card) A0.3-P1-I7 A7-08 through A7-0F

or A8-xx or A9-xx

PCI slot 8 A0.3-P1/I8 A0-5C

PCI slot 8 content (card) U0.3-P1-I8 AA-08 through

AA-0F or AB-xx or AC-xx

PCI slot 9 U0.3-P1/I9 A0-5E

PCI slot 9 content (card) U0.3-P1-I9 AD-08 through

AD-0F or AE-xx or AF-xx

PCI to PCI bridge 3 U0.3-P1 A0-60, A0-62, A0-63,

A0-64, A0-66

PCI slot 10 U0.3-P1/I10 A0-60

PCI slot 10 content (card) U0.3-P1-I10 B1-08 through B1-0F

or B2-xx or B3-xx

PCI slot 11 (5V) U0.3-P1/I11 A0-62

PCI slot 11 content (card) U0.3-P1-I11 B4-08 through B4-0F

or B5-xx or B6-xx

PCI slot 12 (5V) U0.3-P1/I12 A0-63

PCI slot 12 content (card) U0.3-P1-I12 B7-08 through B7-0F

or B8-xx or B9-xx

PCI slot 13 U0.3-P1/I13 A0-64

PCI slot 13 content (card) U0.3-P1-I13 BA-08 through

BA-0F or BB-xx or BC-xx

PCI slot 14 U0.3-P1/I14 A0-66

Logical Connection

Chapter 1. Reference Information 41

FRU Name

Location Code

AIX Location

Physical Connection

Code

PCI slot 14 content (card) U0.3-P1/I14 BD-08 through

BD-0F or BE-xx or BF-xx

PCI bus controller 1 U0.3-P1 00-FFF7D09000

PCI bus controller 2 U0.3-P1 00-FFF7D0A000

SPCN controller U0.3-P1

External SCSI connector U0.3-P1/Z1

Secondary I/O drawer

U0.3-L1-N1

VPD module

Thermal sensor (ambient) U0.3-L1

Thermal sensor (left) U0.3-P1

Thermal sensor (right) U0.3-P1

Power distribution board U0.3-X1

PDB power connector 1 U0.3-X1/V1

PDB power connector 2 U0.3-X1/V2

Fan Controller Card U0.3-X2

Power Supply 1 (w/Fan 5) U0.3-V1 PDB connector J2

Power Supply 2 (w/Fan 6) U0.3-V2 PDB connector J1

Fan 1 U0.3-F1 Fan connector P3 on

power supply 1

Fan 2 U0.3-F2 Fan connector P3 on

power supply 1

Fan 3 U0.3-F3 Fan connector P3 on

power supply 2

Fan 4 U0.3-F4 Fan connector P3 on

power supply 2

Cooling unit (w/fan 9) U0.3-F9 In cooling unit

SPCN firmware U0.3-P1/Y3

SPCN VPD U0.3-P1/Y4

Secondary I/O Drawer 4 Locations

Secondary I/O Drawer U0.4

RIO Bus Adapter U0.4-P1.1

RIO Port 0 Connector U0.4-P1.1/Q1

RIO Port 1 Connector U0.4-P1.1/Q2

All RIO Port Connectors U0.4-P1.1

Secondary I/O drawer

U0.4-P1

backplane

PCI to PCI bridge 1 U0.4-P1 D0-58, D0-5A,

D0-5C, D0-5E

PCI slot 1 U0.4-P1/I1 D0-58

PCI slot 1 content (card) U0.4-P1-I1 D1-08 through

D1-0F or D2-xx or D3-xx

Logical Connection

42 Service Guide

FRU Name

Location Code

AIX Location

Physical Connection

Code

PCI slot 2 U0.4-P1/I2 D0-5A

PCI slot 2 content (card) U0.4-P1-I2 D4-08 through

D4-0F or D5-xx or D6-xx

PCI slot 3 U0.4-P1/I3 D0-5C

PCI slot 3 content (card) U0.4-P1-I3 D7-08 through

D7-0F or D8-xx or D9-xx

PCI slot 4 U0.4-P1/I4 D0-5E

PCI slot 4 content (card) U0.4-P1-I4 DA-08 through

DA-0F or DB-xx or DC-xx

PCI to PCI bridge 2 U0.4-P1 E0-58, E0-5A,

E0-5B, E0-5C, E0-5E

PCI slot 5 U0.4-P1/I5 E0-58

PCI slot 5 content (card) U0.4-P1-I5 E1-08 through E1-0F

or E2-xx or E3-xx

PCI slot 6 (5V) U0.4-P1/I6 E0-5A

PCI slot 6 content (card) U0.4-P1-I6 E4-08 through E4-0F

or E5-xx or E6-xx

PCI slot 7 (5V) U0.4-P1/I7 E0-5B

PCI slot 7 content (card) A0.4-P1-I7 E7-08 through E7-0F

or E8-xx or E9-xx

PCI slot 8 A0.4-P1/I8 E0-5C

PCI slot 8 content (card) U0.4-P1-I8 EA-08 through

EA-0F or EB-xx or EC-xx

PCI slot 9 U0.4-P1/I9 E0-5E

PCI slot 9 content (card) U0.4-P1-I9 ED-08 through

ED-0F or EE-xx or EF-xx

PCI to PCI bridge 3 U0.4-P1 E0-60, E0-62, E0-63,

E0-64, E0-66

PCI slot 10 U0.4-P1/I10 E0-60

PCI slot 10 content (card) U0.4-P1-I10 F1-08 through F1-0F

or F2-xx or F3-xx

PCI slot 11 (5V) U0.4-P1/I11 E0-62

PCI slot 11 content (card) U0.4-P1-I11 F4-08 through F4-0F

or F5-xx or F6-xx

PCI slot 12 (5V) U0.4-P1/I12 E0-63

PCI slot 12 content (card) U0.4-P1-I12 F7-08 through F7-0F

or F8-xx or F9-xx

PCI slot 13 U0.4-P1/I13 E0-64

Logical Connection

Chapter 1. Reference Information 43

FRU Name

Location Code

AIX Location

Physical Connection

Code

PCI slot 13 content (card) U0.4-P1-I13 FA-08 through FA-0F

or FB-xx or FC-xx

PCI slot 14 U0.4-P1/I14 E0-66

PCI slot 14 content (card) U0.4-P1/I14 FD-08 through

FD-0F or FE-xx or FF-xx

PCI bus controller 1 U0.4-P1 00-FFF7C09000

PCI bus controller 2 U0.4-P1 00-FFF7C0A000

SPCN controller U0.4-P1

External SCSI connector U0.4-P1/Z1

Secondary I/O drawer

U0.4-L1-N1

VPD module

Thermal sensor (ambient) U0.4-L1

Thermal sensor (left) U0.4-P1

Thermal sensor (right) U0.4-P1

Power distribution board U0.4-X1

PDB power connector 1 U0.4-X1/V1

PDB power connector 2 U0.4-X1/V2

Fan controller card U0.4-X2

Power supply 1 (w/Fan 5) U0.4-V1 PDB connector J2

Power supply 2 (w/Fan 6) U0.4-V2 PDB connector J1

Fan 1 U0.4-F1 Fan connector P3 on

power supply 1

Fan 2 U0.4-F2 Fan connector P3 on

power supply 1

Fan 3 U0.4-F3 Fan connector P3 on

power supply 2

Fan 4 U0.4-F4 Fan connector P3 on

power supply 2

Cooling unit (w/fan 9) U0.4-F9 In cooling unit

SPCN firmware U0.4-P1/Y3

SPCN VPD U0.4-P1/Y4

SCSI Device Locations

SCSI Adapter x = drawer number y = PCI slot number z = connector

Media Device (Bay A1 or A2) When connected to PCI adapter in slot U0.x-P1-ly

U0.x-P1-ly-Zz AB-CD

Where AB-CD identifies the adapter’s slot

U0.x-P1-ly-Zz-Ai AB-CD-00-15, 0

Where AB-CD identifies the

adapter’s slot x = drawer number y = PCI slot number z = connector

Logical Connection

Bus ID 15

44 Service Guide

FRU Name

SCSI Backplane, Bank C or D When connected to PCI adapter in slot U0.x-P1-ly x = drawer number y = PCI slot number z = connector

Location Code

AIX Location

Physical Connection

Code

U0.x-P1-ly-Zz-Bb AB-CD-00-15, 0

Where AB-CD identifies the adapter’s slot

Logical Connection

Bus ID 15

Chapter 1. Reference Information 45

Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer(s)

The minimum system consists of two drawers. The CEC drawer contains the system processors, memory and supporting hardware. The primary I/O drawer contains PCI adapters, operator panel, disk drives, and media drives. The system must have one primary I/O drawer and it contains the service processor for the system. The system supports up to three additional I/O drawers in various rack configurations.

To connect the CEC drawer to the I/O drawers, use the following steps:

1. Connect the cables that only connect between the CEC drawer and the primary I/O drawer such as the JTAG and the V/S COMM cable.

2. Connecting the cables that connect between the CEC drawer and all the I/O drawers in loops, such as the RIO cables and the SPCN cables.

power cables connect to the PDU. If a second PDU is specified along with secondary drawer power

All supplies for all drawers, the secondary power supplies connect to the secondary PDU.

Connecting JTAG and V/S COMM Cables

Use the following figure to connect the JTAG and V/S COMM cables.

CEC Drawer Attached to One I/O Drawer

CEC Drawer

JTAG

V/S COMM

Primary I/O Drawer

V/S COMM

JTAG

Connecting RIO and SPCN Cables

The RIO and SPCN cables provide two functions in the system, remote data bus connection and power control. Follow these basic rules when connecting these two types of cables:

v The I/O drawers must be connected in a loop fashion for both the RIO cables and the SPCN cables.

The loop connection provides redundant paths so that if a failure occurs in part of a cable, the system will continue to operate. If a failure occurs, a warning message is displayed on the system console but the system continues to operate.

v One loop is required for the SPCN cabling. This loop begins and ends at the primary I/O drawer. v Two loops are possible for the RIO cabling depending on the number and desired configuration of I/O

drawers. These loops begin and end at the primary I/O drawer.

RIO Cabling

The following rules apply to RIO cable connections:

v I/O drawers 0 and 1 are connected using the first RIO loop, which uses RIO ports 0 and 1 on the CEC

drawer.

46 Service Guide

v The primary I/O drawer must be installed and connected to RIO port 0 of the CEC drawer. The

connection must be made from RI0 port 0 of the CEC drawer to RIO port 0 of the primary I/O drawer. This connection is required to make the primary drawer the first drawer in the loop, which allows the firmware to initialize the system.

The following figures provide cabling examples for all valid cabling configurations. Match your configuration to the correct figure and connect your RIO cables as shown.

CEC Drawer Attached to One I/O Drawer

CEC Drawer

Primary Drawer

CEC Drawer Attached to Two I/O Drawers Type A

CEC Drawer

Secondary I/O Drawer

Primary I/O Drawer

Chapter 1. Reference Information 47

CEC Drawer Attached to Two I/O Drawers Type B

CEC Drawer

Primary I/O Drawer

Secondary I/O Drawer

48 Service Guide

CEC Drawer Attached to Three I/O Drawers

CEC Drawer

Secondary I/O Drawer

Primary I/O Drawer

Secondary I/O Drawer

Chapter 1. Reference Information 49

CEC Drawer Attached to Four I/O Drawers

CEC Drawer

Secondary I/O Drawer

Primary I/O Drawer

Secondary I/O Drawer

50 Service Guide

SPCN Cabling

The following figures provide cabling examples for all valid cabling configurations. Match your configuration to the correct figure and connect your SPCN cables as shown.

CEC Drawer Attached to One I/O Drawer

CEC Drawer

V/S COMM

Primary I/O Drawer

V/S COMM

Note: The V/S COMM cable incorporates SPCN wiring.

Chapter 1. Reference Information 51

CEC Drawer Attached to Two I/O Drawers

CEC Drawer

V/S COMM

Primary I/O Drawer

V/S COMM

Secondary I/O Drawer

J15

J16

Note: The V/S COMM cable incorporates SPCN wiring.

52 Service Guide

CEC Drawer Attached to Three I/O Drawers

CEC Drawer

V/S COMM

Primary I/O Drawer

V/S COMM

Secondary I/O Drawer

J15 J16

Secondary I/O Drawer

Note: The V/S COMM cable incorporates SPCN wiring.

J15 J16

Chapter 1. Reference Information 53

CEC Drawer Attached to Four I/O Drawers

CEC Drawer

V/S COMM

Primary I/O Drawer

V/S COMM

Secondary I/O Drawer

J15 J16

Secondary I/O Drawer

Note: The V/S COMM cable incorporates SPCN wiring.

J15 J16

54 Service Guide

System Cable Diagrams

The following diagrams show system cable connections.

CEC Drawer Cable

Fan 1

Fan 2

LED Board

J13

J12

J15

P13

+12 V

+3.3 VG

J10

J11

S14

S16

S17

System Board

Power Supply 1

Power Supply 2

JTAG

V/S COMM

S15

S18

Chapter 1. Reference Information 55

Primary I/O Drawer Cable

Diskette

CD-ROM

J21

Optional Media

Term

DASD 1

DASD 2

Term

Fan 3 Fan 4

Power Supply 2 or Cooling Unit

Power Supply 1

Fan 6

Fan 9

Fan 5

Media Power

Ground

DASD Power

Base SPCN

Power Distribution Board

3.3 V

Misc. Power

I/P

3.3 V

Grd

Op Panel

J28

Diskette

Base SPCN

PCI Board

B u l k h e a d

I/O Board

56 Service Guide

Fan 1

Op Panel

Fan 2

Fan Controller Card

JTAG

J30

V/S COMM

SCSI

Secondary I/O Drawer Cable

Optional Media

J21

Optional Media

Term

Fan 3 Fan 4

Power

Fan 6 Supply 2 or Cooling Unit

Power

Fan 9

Fan 5

Supply 1

Media Power

3.3 V

Ground

Base SPCN

Power Distribution Board

Misc. Power

PCI Board

3.3 V

Grd

B u l k h e a d

I/P

Op Panel

I/O Board

Base SPCN

Fan 2

Fan 1

Fan

SCSI

Controller Card

Op Panel

Chapter 1. Reference Information 57

DC Power Cable Routings

Power Distribution Panel

PS2

CEC

PS1

Primary I/O Drawer

PS2

PS1

58 Service Guide

Specifications

This section contains specifications for the system. Individual sections are provided for CEC drawer, rack, and I/O drawer specifications.

CEC Drawer

The mechanical packaging, cooling, power supply, and environmental requirements for the CEC drawer are shown in the following table:

Dimensions

Height Width Depth

Weight

Minimum Maximum

Electrical

Power source loading typical in kVA Power source loading maximum in kVA Voltage range (V ac) Frequency (hertz) Thermal output (typical)

Thermal output (maximum)

Power requirements (typical)

Power requirements (maximum)

Power factor Inrush current Maximum altitude

Temperature Requirements Operating

Humidity (Noncondensing)

Without tape drive With tape drive

Wet Bulb Requirements

Noise Emissions

WAd

pAm

<LpA>

Without tape drive With tape drive

1,2

With M80 CEC drawer only

Impulsive or prominent discrete tones

1,2

Noise Emissions

With M80 and Primary I/O Drawer

WAd

pAm

<LpA>

Impulsive or prominent discrete tones

355.6 mm

445.5 mm

825.5 mm

69.7 kg

74.6 kg

10 to 40°C

(50 to 104°F)

Operating

8 to 80%

20 to 80%

27°C (80°F) 27°C (80°F)

Operating

6.4 bels N/A

48 dBA

Operating

6.5 bels N/A

49 dBA

14.0 in.

17.5 in.

32.5 in.

158 lbs. 169 lbs.

0.39

0.6 200 to 240 50 or 60 M80: 1265 Btu/hr 6M1: 772 Btu/hr M80: 1877 Btu/hr 6M1: 1378 Btu/hr M80: 370 watts 6M1: 226 watts M80: 550 watts 6M1: 406 watts

0.95 34 amps 2135 m (7000 ft.)

Non-Operating (Power Off)

10 to 52°C

(50 to 125°F)

Non-Operating (Power Off)

8 to 80% 8 to 80%

27°C (80°F) 27°C (80°F)

Idle

6.4 bels N/A

48 dBA

Idle

6.5 bels N/A

49 dBA

Chapter 1. Reference Information 59

Clearances Front Back Left Right

Install/Air Flow Maintenance of a proper service clearance should allow proper air flow.

Service (See service clearances for the 7014 Series Model T00 Rack)

1. See “Noise Emission Notes” on page 63 for definitions of noise emissions positions.

2. Noise emissions data are based on the following configuration: the drawer is mounted in a 7014 Series Model T00 Rack, a power distribution unit is installed in the rack, and the system is operating in a normal environment of 25 °C (78 °F).

3. Inrush currents occur only at initial application of power; no inrush occurs during normal power off-on cycle.

7014 Series Model T00 Rack

The mechanical packaging, cooling, power supply, and environmental requirements for the rack are shown in the following table:

Dimensions

Height Width Depth (including doors)

Weight

(Base Rack) 244 kg 535 lbs.

Electrical (see specifications for drawers or enclosures)

Temperature Range (see specifications for drawers or enclosures)

Humidity Requirements (see specifications for drawers or enclosures)

Noise Emissions (see specifications for drawers or enclosures)

Clearances Front Back Left Right

Install/Air Flow Maintenance of a proper service clearance should allow proper air

Service See “System Service Clearances” on page 62.

1. Configuration-dependent, base weight not including weight of drawers.

1804 mm

644 mm

1098 mm

71.0 in.

25.5 in.

43.3 in.

flow.

60 Service Guide

I/O Drawer Specifications

Dimensions

Height Width Depth

218.0 mm 8.6 in.

445.0 mm 17.5 in.

820.0 mm 32.3 in.

Weight

Minimum configuration Maximum configuration

Electrical

Power source loading (typical in kVA) Power source loading (maximum in kVA) Voltage range

200 to 240 V ac Frequency (hertz) Thermal output (typical) Thermal output (maximum) Power requirements (typical) Power requirements (maximum) Power factor Inrush current Maximum altitude

Temperature Requirements Operating

2135 m (7000 ft.)

10 to 40°C

(50 to 104°F)

Humidity (Noncondensing)

Without tape drive With tape drive

Wet Bulb Requirements

Noise Emissions

WAd

pAm

<LpA>

Without tape drive With tape drive

1,2

Impulsive or prominent

Operating

8 to 80%

20 to 80%

27°C (80°F) 23°C (73°F)

Operating

5.8 bels N/A

45 dBA

discrete tones

Clearances Front Back Left Right

Install/Air Flow Maintenance of a proper service clearance should allow proper air flow.

Service (See “System Service Clearances” on page 62)

1. See “Noise Emission Notes” on page 63 for definitions of noise emissions positions.

2. Noise emissions data are based on the following configuration: the drawer is mounted in a 7014 Series Model T00 Rack and a power distribution unit is installed in the rack.

3. Inrush currents occur only at initial application of power; no inrush occurs during normal power off-on cycle.

41 kg 90 lbs.

52 kg 115 lbs.

0.23

0.54

50 / 60

750 Btu/hr

1750 Btu/hr

220 watts 515 watts

0.95

41 amps

Non-Operating

10 to 52°C

(50 to 125.6°F)

Non-Operating

8 to 80%

20 to 80%

27°C (80°F) 27°C (80°F)

Idle

5.8 bels N/A

45 dBA

Chapter 1. Reference Information 61

System Service Clearances

The amount of space required during service is indicated by the dotted line in the following figure.

For multiple racks placed side by side, the left and right clearances apply only to the leftmost and rightmost rack.

Rack Configuration

915 mm (36 in.)

Rear cover thickness 20 mm (0.8 in.)

915 mm (36 in.)

Side cover thickness 2x 10 mm (0.4 in.)

915 mm (36 in.)

Front

915 mm (36 in.)

Front cover thickness 58 mm (2.4 in.)

Cable opening 310 mm (12.2 in.)

x 50 mm (2 in.)

(4.8)121

(3.1)

Caster Location

2921 mm

(115 in.)

2474 mm (97.4 in.)

Note: Rack units are large and heavy and are not easily moved. Because maintenance activities require

access at both the front and back, allow for extra room. The footprint shows the radius of the swinging doors on the I/O rack. The figure shows the minimum space required.

62 Service Guide

Noise Emission Notes

1. L

2. L

3. <LpA>

4. N/A = Not Applicable (no operator position).

5. All measurements are made in accordance with ISO 7779 and reported in conformance with ISO 9296.

is the declared (upper limit) sound power emission level for a production series of machines.

WAd

is the mean value of the A-weighted sound pressure emission levels at the operator position (if

pAm

any) for a production series of machines.

is the mean value of the space-averaged A-weighted sound pressure emission levels at the

one-meter positions for a production series of machines.

Chapter 1. Reference Information 63

Power Cables

To avoid electrical shock, a power cable with a grounded attachment plug is provided. Use only properly grounded outlets.

Power cables used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). These power cords consist of the following:

v Electrical cables, Type SVT or SJT v Attachment plugs complying with National Electrical Manufacturers Association (NEMA) 5-15P

″For 230 V operation in the United States use a UL listed cable set consisting of a minimum 18 AWG, Type SVT or SJT three-conductor cable a maximum of 15 feet in length, and a tandem blade, grounding type attachment plug rated at 15 A, 250 V.″

v Appliance couplers complying with International Electrotechnical Commission (IEC) Standard 320, Sheet

C13

cables used in other countries consist of the following:

Power

v Electrical cables, Type HD21 v Attachment plugs approved by the appropriate testing organization for the specific countries where they

are used

″For units set at 230 V (outside of U.S.): use a cable set consisting of a minimum 18 AWG cable and grounding type attachment plug rated 15 A, 250 V. The cable set should have the appropriate safety approvals for the country in which the equipment will be installed and should be marked HAR.

Refer to Chapter 11, “Parts Information,” on page 467 to find the power cables that are available.

64 Service Guide

Service Inspection Guide

Perform a service inspection on the system when:

v The system is inspected for a maintenance agreement. v Service is requested and service has not recently been performed. v An alterations and attachments review is performed. v Changes have been made to the equipment that may affect its safe operation. v External devices with their own power cables have those cables attached.

the inspection indicates an unacceptable safety condition, the condition must be corrected before anyone

If can service the machine.

Note: The owner of the system is responsible to correct any unsafe conditions.

Perform the following checks:

1. Check the covers for sharp edges and for damage or alterations that expose the internal parts of the system unit.

2. Check the covers for proper fit to the system unit. They should be in place and secure.

3. Gently rock the system unit from side to side to determine if it is steady.

4. Set the power switch of the system unit to Off.

5. Remove the covers.

6. Check for alterations or attachments. If there are any, check for obvious safety hazards, such as broken wires, sharp edges, or broken insulation.

7. Check the internal cables for damage.

8. Check for dirt, water, and any other contamination within the system unit.

9. Check the voltage label on the back of the system unit to ensure that it matches the voltage at the outlet.

10. Check the external power cable for damage.

11. With the external power cable connected to the system unit, check for 0.1 ohm or less resistance between the ground lug on the external power cable plug and the metal frame.

12. Perform the following checks on each device that has its own power cables:

a. Check for damage to the power cord. b. Check for the correct grounded power cable. c. With the external power cable connected to the device, check for 0.1 ohm or less resistance

between the ground lug on the external power cable plug and the metal frame of the device.

Install the covers.

13.

Chapter 1. Reference Information 65

66 Service Guide

Chapter 2. Diagnostics Overview

Model M80 and Model 6M1 systems use an integrated set of software diagnostic procedures to facilitate isolation of failing components and system maintenance. This book, along with the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems, are the basis of the diagnostic procedures for Model M80 and Model 6M1 systems. In particular, the following sections in this book are important for the trained service representative to understand and use when isolating a failure on the system:

v Chapter 4, “Checkpoints,” on page 135 v Chapter 5, “Error Code to FRU Index,” on page 159 v Chapter 6, “Loading the System Diagnostics In Service Mode,” on page 349 v Chapter 11, “Parts Information,” on page 467

manufacturer recommends that systems configured with 4 GB of memory or greater have access to a

The 4 mm or 8 mm tape drive for submission of system dump information if required. This function can be accomplished through locally attached or network-attached devices, as appropriate.

Maintenance Analysis Procedures (MAPs)

Maintenance analysis procedures (MAPs) guide the trained service person through the system. These MAPs are the entry point for all isolation and error-recovery procedures. The MAPs are consistent with existing procedures and methods. The system uses a set of integrated procedures, mentioned earlier, to which the MAPS are the primary entry point.

The MAPS are as follows:

v Entry MAP v Quick Entry MAP v Problem Determination MAP v Power MAP v Minimum Configuration MAP

Entry Map is the starting point for problem determination. The purpose of this MAP is to quickly point

The to the appropriate MAP or service reference information either in this book, or in the common book set, which includes the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems and the PCI Adapter Placement Reference.

The Quick Entry MAP is a subset of the Entry MAP and helps to save time for some types of problems.

The Problem Determination MAP provides a structured analysis method to get an error code if one is not provided by the customer, or if diagnostics cannot be loaded.

The Power MAP deals with isolation of components to diagnose a power problem. The nature of power problems can be related to powering on and down the system, or power failures that can occur after power is turned on.

The Minimum Configuration MAP is used to locate defective components not found by normal diagnostics or error-isolation methods. This MAP provides a systematic method of isolation to the failing item or items.

Checkpoints

These servers use various types of checkpoints, error codes, and SRNs, which are referred to throughout this book (primarily in Chapter 4, “Checkpoints,” on page 135, Chapter 5, “Error Code to FRU Index,” on page 159, Chapter 6, “Loading the System Diagnostics In Service Mode,” on page 349, and Chapter 11 , “Parts Information,” on page 467). These codes may appear in the service processor boot progress log, the AIX error log, and the operator panel display. Understanding the definition and relationships of these codes is important to the service personnel who are installing or maintaining these servers.

Codes that can appear on the operator panel or in error logs are as follows:

Checkpoints

Checkpoints display in the operator panel from the time ac power (dc power in a dc-powered system) is connected to the system until the AIX login prompt is displayed after a successful operating system boot. These checkpoints have the following forms:

8xxx 8xxx checkpoints display from the time ac power (dc power in a dc-powered system) is

connected to the system until the OK prompt is displayed by the service processor on the operator panel display. (Several 9xxx checkpoints are displayed just before the OK prompt displays.)

9xxx 9xxx checkpoints are displayed by the service processor after the power-on sequence is

initiated. A system processor takes over control when 91FF displays on the operator panel.

Exxx Exxx checkpoints indicate that a system processor is in control and is initializing the

system resources. Control is being passed to AIX when E105 (normal mode boot) or E15B (service mode boot) displays on the operator panel.

Note: Location code information may also display on the operator panel during this time.

0xxx codes are AIX checkpoints and configuration codes. Location codes may also be

0xxx

shown on the operator panel display during this time.

2xxx 2xxx codes are AIX checkpoints and configuration codes. Location codes may also be

shown on the operator panel display during this time.

Certain checkpoints may remain in the display for long periods of time. A spinning cursor is

Note:

visible in the upper-right corner of the display during these periods to indicate that system activity is continuing.

Codes

Error

If a fault is detected, an 8-digit error code is displayed in the operator panel display. A location may be displayed at the same time on the second line of the display.

Checkpoints can become error codes if the system fails to advance past the point at which the code was presented.

For a list of checkpoints, see Chapter 4, “Checkpoints,” on page 135. Each entry provides a description of the event and the recommended action if the system fails to advance.

SRNs Service request numbers, in the form xxx-xxx or xxx-xxxx, may also be displayed on the operator

panel display and be noted in the AIX error log.

SRNs are listed in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems, order number SA38-0509.

68 Service Guide

FRU Isolation

For a list of error codes and recommended actions for each code, see Chapter 5, “Error Code to FRU Index,” on page 159. These actions can refer to Chapter 11, “Parts Information,” on page 467, Chapter 3, “Maintenance Analysis Procedures (MAPs),” on page 71, or provide informational message and directions. If a replacement part is indicated, direct reference is made to the part name. The respective AIX and physical location codes are listed for each occurrence as required. For a list of locations codes, see “AIX and Physical Location Code Reference Tables” on page 31.

To look up part numbers and view component diagrams, see Chapter 11, “Parts Information,” on page 467. The beginning of the chapter provides a parts index with the predominant field replaceable units (FRUs) listed by name. The remainder of the chapter provides illustrations of the various assemblies and components which make up these servers.

Electronic Service Agent for the Eserver pSeries and RS/6000

Service support for your system can be enhanced through the use of the application program, Electronic Service Agent. This application provides a number of advantages for the systems customer, including automatic error reporting and analysis without customer intervention. The Electronic Service Agent kit includes the Electronic Service Agent for Eserver pSeries and RS/6000 CD, order number LCD4–1060, which contains documentation to help you set up and use Electronic Service Agent.

Using the Service Processor and Electronic Service Agent Features

The service processor and Electronic Service Agent features protect users against unnecessary system downtime by advising support personnel (both internal and external) of any unexpected changes in the system environment. In combination, the two features provide a flexible solution to automated system maintenance.

Service Processor

The service processor runs on its own power boundary and continually monitors hardware attributes, the AIX operating system, and the environmental conditions within the system. Any system failure which prevents the system from returning to an operational state (a fully functional AIX operating system) is reported by the service processor. The service processor is controlled by firmware and does not require the AIX operating system to be operational to perform its tasks. If any system failures are detected, the service processor has the ability to take predetermined corrective actions. The methods of corrective actions are:

v Surveillance v Call home v AIX operating system monitoring

Surveillance communication with the system firmware. The heartbeat is a periodic signal that the firmware can monitor. During system startup, the firmware surveillance monitor is automatically enabled to check for heartbeats from the firmware. If a heartbeat is not detected within a default period, the service processor cycles the system power and attempts to restart until the system either restarts successfully, or a predetermined retry threshold is reached. In the event the service processor is unsuccessful in bringing the system online (or in the event that the user asked to be alerted to any service processor-assisted restarts), the system can call home to report the error.

is a function in which the service processor monitors the system through heartbeat

The call home function can be initialized to call either a service center telephone number, a customer administration center, or a digital pager telephone number. The service processor can be configured to stop at the first successful call to any of the numbers listed, or can be configured to call every number provided. If connected to the service center, the service processor transmits the relevant system

Chapter 2. Diagnostics Overview 69

information (the system’s serial number and model type) and service request number (SRN). If connected to a digital pager service, the service processor inputs a customer voice telephone number defined by the customer. An established sequence of digits or the telephone number to a phone near the failed system could be used to signal a system administrator to a potential system failure.

During normal operations, the service processor can also be configured to monitor the AIX operating system. If AIX does not respond to the service processor heartbeat, the service processor assumes the operating system is hung. The service processor can automatically initiate a restart and, if enabled, initiate the call home function to alert the appropriate people to the system hang. Enabling operating system surveillance also enables AIX detect any service processor failures and report those failures to the Electronic Service Agent application.

Unlike the Electronic Service Agent, the service processor cannot be configured in a client/server environment where one system can be used to manage all dial-out functions for a set of systems.

Prior to installing the Electronic Service Agent feature, ensure that you have the latest level of system firmware. You also need a properly configured modem. For more information on configuring a modem, see “Modem Configuration Menu” on page 381.

Electronic Service Agent

The Electronic Service Agent is a software extension to the AIX operating system that monitors the system while the AIX operating system is running. The Electronic Service Agent monitors and analyzes all recoverable system failures, and, if needed, can automatically place a service call to a service center (without user intervention).

The service center receives the machine type/serial number, host name, SRN, and a problem description. The service center analyzes the problem report and, if warranted, dispatches a service person to the customer site. The service center also determines if any hardware components need to be ordered prior to the service person’s arrival.

The Electronic Service Agent code also gives the user the option to establish a single system as the problem reporting server. A single system, accessible over the user network, can be used as the central server for all the other systems on the local area network (LAN) that are running the Electronic Service Agent application. If the Electronic Service Agent application on a remote client decides a service request needs to be placed, the client forwards the information to the Electronic Service Agent server that dials the service center telephone number from its locally attached modem. In this scenario, the user only needs to maintain a single analog line for providing call-out capabilities for a large set of servers.

When used in a scalable parallel (SP) environment, a client/server type implementation is configured. The Electronic Service Agent client code runs on each of the SP nodes. The server component runs on the control workstation. In the event of any system failures, the relevant information is transmitted to the control workstation through the integrated Ethernet. After it has been alerted to the system failure, the control workstation initiates actions to prepare and send the service request.

A modem is required for enabling automated problem reporting to the service center. Configuration files for several types of modems are included as part of the Electronic Service Agent package. Refer to “Modem Configuration Menu” on page 381 for more information on configuring your modem.

70 Service Guide

Chapter 3. Maintenance Analysis Procedures (MAPs)

This chapter contains maintenance analysis procedures (MAPs) for the system.

Entry MAP

Use the following table to determine your starting point.

When possible, run online diagnostics in service mode. Online diagnostics perform additional functions, compared to standalone diagnostics. This ensures that the error state of the system is captured in NVRAM for your use in fixing the problem. The AIX error log and SMIT are only available when diagnostics are run from the hard drive.

Notes:

1. Licensed programs frequently rely on system information stored in the VPD module on the primary I/O

drawer operator panel. If the MAPs indicate that the primary I/O drawer operator panel should be replaced, swap the VPD module from the old primary I/O drawer operator panel to the new one. If the old VPD module has to be replaced call technical support for recovery instructions. If recovery is not possible, notify the system owner that new keys for licensed programs may be required.

2. If a network adapter is replaced, the network administrator must be notified so that the client IP

addresses used by the server can be changed. In addition, the operating system configuration of the network controller may need to be changed in order to enable system startup. Also check to ensure that any client or server that addresses this system is updated.

Symptom Starting Point

You have a problem that does not prevent the system from booting and all I/O drawer operator panels are

Go to the ″Fast Path MAP″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.

functional.

You have a problem that does not prevent the system from booting and an I/O drawer operator panel is not functioning.

Replace the following parts in the secondary I/O drawer with the non-functioning operator panel, one at a time, in the sequence listed:

1. Secondary I/O drawer operator panel

2. Secondary I/O drawer backplane

You do not have a symptom. Go to ″MAP 0020: Problem Determination Procedure″ in

the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.

You have an SRN. Go to the ″Fast Path MAP″ in the RS/6000 and Eserver

pSeries Diagnostic Information for Multiple Bus Systems.

The system stops and a 3-digit number is displayed in the operator panel display.

Record SRN 101-xxx, where xxx is the 3-digit number displayed in the operator panel display, then go to the

″Fast Path MAP″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.

The system stops and a 4-digit number beginning with 0 or 2 is displayed in the operator panel display.

Go to the ″Fast Path MAP″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.

All other symptoms. Go to “Quick Entry MAP” on page 72.

Quick Entry MAP

Quick Entry MAP Table of Contents

Problem Description Page No.

Service Actions 72

A Repeating Pattern of Error Code Data Appears on the Primary I/O Drawer Operator Panel Display

OK does not appear in the primary I/O drawer operator panel display before pressing the power on button

There is an 8-Digit Error Code 73

System stops with an 8-digit number displayed in the Primary I/O Drawer Operator Panel Display

Error Indication in Secondary I/O Drawer Operator Panel Display 74

System stops with a 4-Digit Number that does not begin with 0 or 2 Displayed 74

System Stops With a 3-Digit Number Displayed (888 sequence, see below) 74

There is a Display Problem (Distortion, Blurring, Etc.) 74

Power and Cooling Problems 75

888 sequence in Operator Panel Display 75

IBM RS/6000 Enterprise Server M80, Eserver pSeries 660 6M1 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual