Before using this information and the product it supports, be sure to read the general information
under “Notices” on page v.
First Edition (May 2001)
This edition, SY44–0080–00, applies to Model 025 of the 7210 External DVD-RAM Drive and to all subsequent
releases and modifications until otherwise indicated in new editions. This edition applies only to the specified
model of the device.
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
500 Columbus Avenue
Thornwood, NY 10594
U.S.A.
For license inquiries regarding double-byte (DBCS) information, contact the IBM
Intellectual Property Department in your country or send inquiries, in writing, to:
IBM World Trade Asia Corporation
Licensing
2-31 Roppongi 3-chome, Minato-ku
Tokyo 106, Japan
The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are pro0vided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this IBM
product and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the results obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurement may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Information concerning non-IBM products was obtained from the suppliers of
those products, their published announcements or other publicly available sources.
IBM has not tested those products and cannot confirm the accuracy of
performance, compatibility or any other claims related to non-IBM products.
Questions on the capabilities of non-IBM products should be addressed to the
suppliers of those products.
All statements regarding IBM’s future direction or intent are subject to change or
withdrawal without notice, and represent goals and objectives only.
This information contains examples of data and reports used in daily business
operations. To illustrate them as completely as possible, the examples include the
names of individuals, companies, brands, and products. All of these names are
fictitious and any similarity to the names and addresses used by an actual business
enterprise is entirely coincidental.
If you are viewing this information softcopy, the photographs and color
illustrations may not appear.
The drawings and specifications contained herein shall not be reproduced in whole
or in part without the written permission of IBM.
IBM has prepared this publication for use by hardware service representatives in
the maintenance or repair of the specific machines indicated. IBM makes no
representations that it is suitable for any other purpose.
Safety and Environmental Notices
Danger Notices
A danger notice calls attention to a situation that is potentially lethal or extremely
hazardous to people.
Use the following danger notices throughout this book.
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the products that attach to the system. It is the
customer’s responsibility to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. (RSFTD201)
vi7210 DVD-RAM Drive Service Guide
DANGER
To prevent a possible electrical shock when adding or removing any devices
to or from the system, ensure that the power cords for those devices are
unplugged before the signal cables are connected or disconnected. If possible,
disconnect all power cords from the existing system before you add or
remove a device. (RSFTD203)
DANGER
To prevent a possible electrical shock when installing the device, ensure that
the power cord for that device is unplugged before installing signal cables.
(RSFTD204)
DANGER
Do not attempt to open the covers of the power supply. Power supplies are
not serviceable and are to be replaced as a unit. (RSFTD217)
Caution Notices
A caution notice calls attention to a situation that is potentially hazardous to
people because of some existing condition.
Use the following caution notices throughout this book.
CAUTION:
Do not remove the covers of the unit. An invisible laser beam may be present.
The repair of this unit should be performed by trained service personnel only.
(RSFTC242)
Attention Notices
An attention notice indicates the possibility of damage to a program, device,
system, or data.
Product Recycling and Disposal
Components of the system, such as structural parts and circuit cards, can be
recycled where recycling facilities exist. IBM does not currently collect and recycle
used IBM products from customers in the United States other than those products
that are involved in trade-in programs. Companies are available to disassemble,
reutilize, recycle, or dispose of electronic products. Contact an IBM account
representative for more information.
The system unit contains batteries and circuit boards with lead solder. Before you
dispose of this unit, these batteries and circuit boards must be removed and
discarded according to local regulations or recycled where facilities exist. This book
contains specific information on each battery type where applicable.
Battery Return Program
In the United States, IBM has established a collection process for reuse, recycling,
or proper disposal of used IBM batteries and battery packs. For information on
proper disposal of the batteries in this unit, please contact IBM at 1-800-426-4333.
Noticesvii
Please have the IBM part number that is listed on the battery available when you
make your call. For information on battery disposal outside the United States,
contact your local waste disposal facility.
Environmental Design
The environmental efforts that have gone into the design of the system signify
IBM’s commitment to improve the quality of its products and processes. Some of
these accomplishments include the elimination of the use of Class I
ozone-depleting chemicals in the manufacturing process, reductions in
manufacturing wastes, and increased product energy efficiency. For more
information, contact an IBM account representative.
Electronic Emission Notices
The following Statement applies to this IBM product. The statement for other IBM
products intended for use with this product will appear in their accompanying
manuals.
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a
class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
v Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Proper cables and connectors are available from IBM
authorized dealers. IBM is not responsible for any radio or television interference
caused by using other than recommended cables or connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interferences, and
(2) this device must accept any interferences received, including interference that
may cause undesired operation.
Responsible Party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Telephone: 1-919-543-2193
viii7210 DVD-RAM Drive Service Guide
Industry Canada Compliance Statement
This Class B digital apparatus meets the requirements of the Canadian
Interference-Causing Equipment Regulations.
Avis de conformitéàla réglementation d’Industrie Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement
sur le matériel brouilleur du Canada.
European Community Compliance Statement
This product is in conformity with the protection requirements of EC Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to CISPR 22 / European Standard
EN 55022. The limits for Class B equipment were derived for typical residential
environments to provide reasonable protection against interference with licensed
communication devices.
Properly shielded and grounded cables and connectors (IBM part number 75G5958
or its equivalent) must be used in order to reduce the potential for causing
interference to radio and TV communications and to other electrical or electronic
equipment. Such cables and connectors are available from IBM authorized dealers.
IBM cannot accept responsibility for an interference caused by using other than
recommended cables and connectors.
Germany Only: This product is in conformity with the EN55022 Class B emission
limits.
Japanese Voluntary Control Council for Interference (VCCI) Statement
This product is a Class B Information Technology Equipment and conforms to the
standards set by the Voluntary Control Council for Interference by Information
Technology Equipment (VCCI). This product is aimed to be used in a domestic
environment. When used near a radio or TV receiver, it may become the cause of
radio interference. Read the instructions for correct handling.
Korean Government Ministry of Communication (MOC) Statement
Please note that this device has been approved for non-business purposes and may
be used in any environment including residential areas.
Noticesix
Trademarks
The following terms are trademarks of International Business Machines
Corporation in the United States, or other countries, or both:
Other company, product, and service names may be the trademarks or service
marks of others.
x7210 DVD-RAM Drive Service Guide
About This Guide
This guide describes how to service the 7210 Model 025 DVD-RAM Drive. It
contains the following chapters:
Chapter 1. Reference Information, describes the operator controls, indicator lights,
connector locations, and hardware specifications of the 7210 DVD-RAM Drive. It
also provides cleaning information about the DVD-RAM drive and discs.
Chapter 2. Maintenance Analysis Procedures, provides the maintenance analysis
procedures (MAPs) required to service the 7210 DVD-RAM Drive.
Chapter 3. Removal and Replacement Procedures, provides the removal and
replacement procedures required to service the 7210 DVD-RAM Drive.
Chapter 4. Parts Diagram and Parts List, provides a parts diagram and parts list
required to service the 7210 DVD-RAM Drive.
The appendix, “Power Cables,” provides power cable information for different
countries.
Store this guide with your system manuals.
Related Publications
v 7210 Model 025 DVD-RAM Drive Setup and Operator Guide, SY44-0079, provides
information about installing and operating the 7210 DVD-RAM Drive.
v IBM Externally Attached Devices Safety Information SA26-2004, provides
Your feedback is important in helping to provide the most accurate and
high-quality information. If you have any comments about this book or any other
IBM documentation, fill out the readers’ comment form at the back of this book.
v If you prefer to send comments by mail, use the readers’ comment form with the
address that is printed on the back. If you are mailing a readers’ comment form
from a country other than the United States, you can give the form to the local
IBM branch office or IBM representative for postage-paid mailing.
v If you prefer to send comments by FAX, use either of the following numbers:
– United States and Canada: 1-800-937-3430
– Other countries: 1-507-253-5192
v If you prefer to send comments electronically, use the following e-mail
addresses:
RCHCLERK@us.ibm.com
Be sure to include the following:
v The name of the book.
v The publication number of the book.
v The page number or topic to which your comment applies.
xii7210 DVD-RAM Drive Service Guide
Chapter 1. Reference Information
The 7210 Model 025 DVD-RAM Drive is an external storage device that connects to
an IBM host system and stores additional data using a small computer system
interface-2 (SCSI-2). The 7210 DVD-RAM Drive operates at speeds dependant on
the type of media used.
v CD-ROM media maximum speed is 3.6 MB/second
v DVD-ROM media maximum speed is 2.7 MB/second
v DVD-RAM media maximum speed is 1.3 MB/ second Write, 2.7 MB/second
Read
The media used in this device determines the operations possible. The 7210
DVD-RAM Drive can read and write to DVD-RAM media. The 7210 DVD-RAM
Drive can only read media marked as CD-R, CD-R/W, and CD-ROM.
The 7210 DVD-RAM Drive supports the distribution and use of online databases,
such as an online reference for a softcopy publication.
The sections that follow describe the operator controls, indicator lights, connector
locations, and hardware specifications of the 7210 Model 025 DVD-RAM Drive.
Front View
Figure 1 shows a front view of the 7210 Model 025 DVD-RAM Drive.
Figure 1. Front View of the 7210 Model 025 DVD-RAM Drive
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the products that attach to the system. It is the
customer’s responsibility to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. (RSFTD201)
The 7210 Model 025 DVD-RAM Drive has the following operator controls.
Power Switch
The power switch (2 in Figure 1 on page 1) is a push button switch that enables
the power to be turned on or off. When the 7210 DVD-RAM Drive is on, the
power-on light 1 is on and is green.
Note: The
for Standardization (ISO) symbol for a push button switch.
symbol under the power-on light is an International Organization
Load/Unload Button
The load/unload button 3 enables the DVD-RAM tray to be inserted or ejected.
To insert or eject the tray, press and hold the load/unload button for about one
second. The load/unload button operates only when the 7210 DVD-RAM Drive
power is on.
Manual Unload Hole
When a power failure or a DVD-RAM drive failure prevents the DVD disc from
ejecting, the disc can be removed manually. Insert a solid metal rod (such as a
paper clip or bristol wrench) into the manual unload hole 4 until resistance is
met, then gently push to unlatch the DVD disc tray.
Note: This step may have to be repeated several times.
Volume Control
For headphones, the volume control 6 raises or lowers audio volume. Rotate the
volume control to the right to increase the volume, and rotate it to the left to
decrease the volume.
Headphone Jack
The 7210 DVD-RAM Drive has a standard miniature stereo headphone jack 7
located next to the volume control.
Audio Jacks
On the rear panel, the 7210 DVD-RAM Drive has left and right audio jacks that
can be cabled to a stereo amplifier (see “Rear View” on page 4).
27210 DVD-RAM Drive Service Guide
Indicator Lights
The 7210 Model 025 DVD-RAM Drive has the following indicator lights.
Power-On Light
When the 7210 DVD-RAM Drive is turned on, the power-on light (1 in Figure 1
on page 1) comes on and is green.
Status Light
The status light (5 in Figure 1 on page 1) can be in one of several states:
v The light is off when the DVD-RAM drive is on but not in use (with or without
the DVD disc loaded).
v The light is green and blinking:
– After the DVD tray has been inserted and while the drive is running the
Power-On Self Test (POST).
Note: When the POST completes successfully, the light goes out.
– During data transfer operations.
– When the DVD-RAM drive is playing audio through the front headphone
jack or rear audio jacks.
v The light is amber and blinking when a DVD-RAM drive error exists.
Chapter 1. Reference Information3
Rear View
+
-
+
The following shows the elements on the rear of the 7210 Model 025 DVD-RAM
Drive.
1SCSI address switch4Cooling fan
2Audio jacks5Power cable connector
3SCSI bus cable connectors
1
RBBTP501
47210 DVD-RAM Drive Service Guide
Internal View
The following shows the inside of the 7210 Model 025 DVD-RAM Drive.
1SCSI address switch4Power supply
2Internal SCSI bus cables5Drive
3Cooling fan6Audio jack plug
Chapter 1. Reference Information5
Rear View of the DVD-RAM Drive
The following shows the rear of the DVD-RAM drive.
Notes:
1. The 7210 DVD-RAM Drive uses a 68-pin internal SCSI bus connector.
2. The parity jumper must not be removed. When connecting the internal SCSI
address cable, insert the cable into the left side of the remote SCSI address
connector.
The DVD-RAM drive is designed to limit air flow in the area where the optical
components are located. However, the DVD media and drive heads occasionally
need to be cleaned. Use the IBM DVD cleaning kit shipped with the device, which
includes a cloth and cleaning disc, to clean the media and drive heads.
To avoid fingerprints, always handle DVD discs by the edges. Wipe DVD discs
with a soft, lint-free cloth or lens tissue, always wiping in a straight line from the
inner hub to the outer rim. Do not rub in a circular motion.
RBBTP508-1
67210 DVD-RAM Drive Service Guide
Specifications
Table 1. Specifications for the 7210 Model 025 DVD-RAM Drive
Physical Specifications
Width250 mm (9.8 in.)
Depth275 mm (10.8 in.)
Height55 mm (2.2 in.)
Weight3.6 kg (8.0 lb)
Power Specifications
kVA0.023 @ 120 V ac
V ac100 to 125, or 200 to 240
Hertz50 to 60
Btu Maximum (watts)41.6 Btu/hr (12.2 watts) @ 240 V ac
Power Factor0.4 to 0.6
Altitude2135 m (7000 ft)
Performance Specifications
Dependant on media type
Recommended Environment
Environmental FactorOperatingNon-operating
Temperature16 to 32°C
10 to 52°C
(60 to 90°F)
Relative Humidity
(noncondensing)
Maximum Wet Bulb23°C
20 to 80%8 to 80%
(73°F)
(50 to 126°F)
23°C
(73°F)
Chapter 1. Reference Information7
87210 DVD-RAM Drive Service Guide
Chapter 2. Maintenance Analysis Procedures
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the products that attach to the system. It is the
customer’s responsibility to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. (RSFTD201)
Purpose of the MAPs
Maintenance analysis procedures (MAPs) are used to check the:
Power cableSCSI addressDrive
Power supplySCSI cableFan
TerminatorConfigurationCD-ROM disc
If a problem is detected, the procedure isolates the problem to the failing field
replaceable unit (FRU), such as the 7210 DVD-RAM Drive cover, drive, power
supply, or cooling fan.
For instructions about removing or replacing a FRU, refer to “Chapter 3. Removal
and Replacement Procedures” on page 21
Figure 2 on page 10 and Figure 3 on page 11 provide flowcharts to be used as
guides to the MAPs. For detailed instructions on how to perform each procedure
safely and correctly, refer to the steps in this chapter.
MAPs Flowchart for the RS/6000 and pSeries Host Systems
no
Exchange
fan
Step 1
Does the
7210-025
power up?
no
Step 2
Electrical outlet
OK?
yes
Step 3
Power cable
OK?
yes
Shut the system down
and power off
Remove cover and
prepare unit
Step 4
Power supply
OK?
yes
Step 5
Fan OK?
yes
yes
no
Contact service
personnel
no
Exchange
power cable
no
Exchange power
supply
Step 7
Was the SCSI
address set
correctly?
yes
Shut the system down
and power off
Remove cover
Step 8
Was the SCSI
address switch
plugged into
drive?
yes
Step 9
Did drive
complete
POST?
no
Step 10
Check
voltages?
Bad
Exchange power
supply
no
no
yes
Good
Exchange
drive
Step 11
Reassemble
Step 12
Check external SCSI
bus cable connection
Step 13
Check terminator
installation
Step 14
Run Configuration
Manager
Step 15
Run AIX
diagnostics
Pass
Problem fixed
Fail
Replace FRU/contact
service personnel
no
Exchange
drive
Step 6
Drive
OK?
yes
Figure 2. Flowchart of the Maintenance Analysis Procedures (MAPs) for RS/6000 and pSeries Host Systems
107210 DVD-RAM Drive Service Guide
RBBTP502-1
MAPs Flowchart for the AS/400 and iSeries Host Systems
no
Exchange
fan
no
Exchange
drive
Step 1
Does the
7210-025
power up?
no
Step 2
Electrical outlet
OK?
yes
Step 3
Power cable
OK?
yes
Shut the system down
and power off
Remove cover and
prepare unit
Step 4
Power supply
OK?
yes
Step 5
Fan OK?
yes
Step 6
Drive
OK?
yes
no
Contact service
personnel
no
Exchange
power cable
no
Exchange power
supply
yes
Step 7
Was the SCSI
address set
correctly?
yes
Shut the system down
and power off
Remove cover
Step 8
Was the SCSI
address switch
plugged into
drive?
yes
Step 9
Did drive
complete
POST?
no
Step 10
Check
voltages?
Bad
Exchange power
supply
no
no
yes
Good
Exchange
drive
Step 11
Reassemble
Step 12
Check external SCSI
bus cable connection
Step 13
Check terminator
installation
Step 16
Is the 7210-025
configured to
the system
no
Step 17
Is the 7210-025
communicating with
the system?
Step 18
Clean the
drive and retry
Step 19
Did the Verify
Optical test
pass?
Problem fixed
Contact support
yes
fail
Power the drive off
yes
still fails, replace the
yes
no
personnel
pass
Problem fixed
no
and back on. If it
7210-025.
RBBTP503-1
Figure 3. Flowchart of the Maintenance Analysis Procedures (MAPs) for AS/400 and iSeries Host Systems
Chapter 2. Maintenance Analysis Procedures11
Step 1
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the products that attach to the system. It is the
customer’s responsibility to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. (RSFTD201)
This step verifies whether the power and the fan operate properly.
1. Make sure that the 7210 DVD-RAM Drive power cable is plugged into an
electrical outlet.
2. Make sure that the 7210 DVD-RAM Drive power is on by checking that:
v The power-on light is on.
v There is airflow from the fan at the rear of the unit.
Is the power-on light on and is there airflow from the fan?
NOWhile watching for the power-on light to come on, press the power
switch again. Repeat this procedure several times. If the power-on
light fails to come on or if there is no airflow from the fan, go to
Step 2.
YESGo to Step 7.
Step 2
Step 3
This step tests the voltage at the electrical outlet.
1. Press the 7210 DVD-RAM Drive power switch to turn off the power.
2. Unplug the 7210 DVD-RAM Drive power cable from the electrical outlet and
from the 7210 DVD-RAM Drive.
3. Measure the voltage at the electrical outlet.
Is the voltage from the electrical outlet correct?
NOContact your service personnel for further instructions.
YESGo to Step 3.
This step determines whether the power cable is functional.
Make sure that all of the conductors in the power cable have continuity, and that
there are no short circuits.
Does the power cable have continuity and are there no short circuits?
NOReplace the power cable, then go to Step 1.
YESGo to Step 4.
127210 DVD-RAM Drive Service Guide
Step 4
This step prepares the 7210 DVD-RAM Drive to determine whether the power
supply, fan, or DVD-RAM drive is the cause of the problem.
1. Do a controlled system shutdown (refer to the instructions in Chapter 2,
“Setting Up the 7210 DVD-RAM Drive,” in the 7210 Model 025 DVD-RAM Drive
Setup and Operator Guide).
2. Ensure that the power to the host is off.
3. Perform the cover removal procedure. Refer to “Removing and Replacing the
Cover” on page 21.
4. Press the 7210 DVD-RAM Drive power switch to turn off the power.
5. Plug the 7210 DVD-RAM Drive into the 7210 DVD-RAM Drive and into a
grounded electrical outlet.
6. Press the power switch to turn off the power.
7. Disconnect the power supply connector (J1) from the drive.
8. Disconnect the power supply connector (J2) between the power supply and the
cooling fan.
9. Press the power switch to turn on the power.
Does the power-on light come on and stay on?
NOExchange the power supply, then go to Step 5. Refer to “Removing
and Replacing the Power Supply” on page 23.
Step 5
Step 6
YESGo to Step 5.
This step examines the cooling fan as the possible source of the problem.
1. Press the power switch to turn off the power.
2. Reconnect the power supply connector (J2) to the cooling fan.
3. Press the power switch to turn on the power.
Does the power-on light come on and stay on, and is there airflow from the fan?
NOExchange the cooling fan, then return to Step 5. Refer to
“Removing and Replacing the Cooling Fan” on page 25.
YESGo to Step 6.
This step examines the drive as the possible source of the problem.
1. Press the power switch to turn off the power.
2. Reconnect the power supply connector (J1) to the drive.
3. Press the power switch to turn on the power.
Does the power-on light come on and stay on, and is there airflow from the fan?
NOExchange the drive, then return to Step 6. Refer to “Removing and
YESGo to Step 7.
Replacing the DVD-RAM Drive” on page 22.
Chapter 2. Maintenance Analysis Procedures13
Step 7
Step 8
This step checks that the SCSI address switch setting is correct.
Is the SCSI address set correctly?
NOSet the SCSI address switch to the proper address, then go to Step
12. To set the SCSI address switch, refer to the instructions in
Chapter 2, “Setting Up the 7210 DVD-RAM Drive,” in the 7210Model 025 DVD-RAM Drive Setup and Operator Guide.
YESGo to Step 8.
This step checks whether the SCSI address switch is plugged into the drive.
1. Do a controlled system shutdown (refer to the instructions in Chapter 2,
“Setting Up the 7210 DVD-RAM Drive,” in the 7210 Model 025 DVD-RAM Drive
Setup and Operator Guide).
2. Perform the cover removal procedure. Refer to “Removing and Replacing the
Cover” on page 21.
Is the SCSI address switch plugged securely into the drive?
NOEnsure that the SCSI address switch is plugged securely into the
drive, then go to Step 11.
Step 9
YESGo to Step 9.
This step examines the drive as the possible source of the problem.
1. Press the power switch to turn on the power.
2. Press the load/unload button to eject the DVD tray.
3. Prepare the DVD test disc (part number 19P2410, or any DVD disc) or the CD
diagnostics disc (part number 81F8902) by ensuring that it is free from
excessive or deep scratches, and by cleaning it if necessary. Refer to the
instructions in “Cleaning the DVD-RAM Drive” on page 6.
4. Load the test disc into the DVD-RAM drive.
5. Press the power switch to turn off the power.
6. While turning the power back on, watch for the following:
v The status light blinks for 3-5 seconds.
v The status light turns off and stays off if the Power-On Self Test (POST)
completes successfully.
Does the status light blink for 3-5 seconds, then turn off?
NOGo to Step 10.
YESGo to Step 11.
147210 DVD-RAM Drive Service Guide
Step 10
This step checks the power supply voltage levels as the possible source of the
problem.
1. Press the power switch to turn off the power.
2. Disconnect the power supply connector (J1) from the drive.
3. Disconnect the power supply connector (J2) between the power supply and the
cooling fan.
4. Connect the power cable to both the 7210 DVD-RAM Drive and to the electrical
outlet.
5. Press the power switch to turn on the power.
6. On the power supply connector J1 (see Figure 4), check the following:
v The +12V signal falls between a minimum of +11.5 volts and a maximum of
+12.6 volts
v The +5V signal falls between a minimum of +4.8 volts and a maximum of
+5.25 volts
Figure 4. Power Supply Connector J1
Step 11
7. On the power supply connector J2 (see Figure 5), check that the +12V signal
falls between a minimum of +11.5 volts and a maximum of +12.6 volts.
Figure 5. Power Supply Connector J2
Are the voltages good, and does the power-on light come on and stay on?
NOExchange the power supply. Refer to “Removing and Replacing the
Power Supply” on page 23.
YESExchange the DVD-RAM drive. Refer to “Removing and Replacing
the DVD-RAM Drive” on page 22.
This step describes the reassembly process.
1. Press the power switch to turn off the power.
2. Unplug the power cable from the electrical outlet.
3. Make sure that the power supply connector (J1) is plugged into the DVD-RAM
drive.
4. Make sure that the power supply connector (J2) is plugged into the cooling fan.
5. Make sure that all other cables are properly connected, and that the wires are
routed away from the cooling fan.
Chapter 2. Maintenance Analysis Procedures15
Step 12
6. Perform the cover replacement procedure. Refer to “Removing and Replacing
the Cover” on page 21.
7. Plug the power cable into the electrical outlet.
8. Press the power switch to turn on the power.
Does the power-on light come and stay on, and is there airflow from the fan?
NOVerify that the 7210 DVD-RAM Drive was reassembled correctly. If
the power-on light still does not come on and there is no airflow
from the fan, go to Step 1.
YESGo to Step 12.
This step ensures that the external SCSI bus cable connection is proper.
Ensure that the SCSI bus cable is properly connected to both the host system and
to the 7210 DVD-RAM Drive.
Is the SCSI bus cable properly connected to the host system and to the 7210
DVD-RAM Drive?
NOPlug the SCSI bus cable into both the host system and the 7210
DVD-RAM Drive, then go to Step 13.
Step 13
Step 14
YESGo to Step 13.
This step ensures that the terminator connection is proper.
Ensure that the terminator is properly connected to the last device on the SCSI bus.
Is the terminator properly connected to the last device on the SCSI bus?
NOEnsure that the terminator is properly connected to the last device
on the SCSI bus, then go to Step 14. If the host is an AS/400 or
iSeries system, go to Step 16.
YESGo to Step 14. If the host is an AS/400 or iSeries system, go to Step
16.
This step verifies that the 7210 DVD-RAM Drive has been properly configured to
the host system.
At the host system prompt, type cfgmgr:
v If the status of the 7210 DVD-RAM Drive is displayed as Available, the device
has been successfully configured.
v If the status is not displayed as Available, refer to your AIX or host system
manuals.
Is the 7210 DVD-RAM Drive properly configured to the host system?
NOGo to Step 15.
YESThe problem is fixed and verified.
167210 DVD-RAM Drive Service Guide
Step 15
This step runs the AIX diagnostics to determine the problem or to verify a fix.
1. Press the power switch to turn on the power.
2. Press the load/unload button to eject the DVD tray.
3. Prepare the test disc by ensuring it is free from excessive or deep scratches, and
by cleaning it if necessary. Refer to the instructions in “Cleaning the DVD-RAM
Drive” on page 6.
4. Load the test disc into the DVD-RAM drive.
Note: For the preceding step, use only the test disc; do not substitute another
DVD disc.
5. Run the diagnostics on the 7210 DVD-RAM Drive. For instructions, refer to
your AIX manuals.
Do all of the diagnostic routines pass?
NOExchange the FRU isolated by the diagnostics and identified by the
service request number.
Note: If the drive is the FRU that is isolated by the diagnostics,
check that the J1 connector is properly seated. If the drive
has recently been replaced because of a similar problem,
contact your service personnel.
Step 16
YESThe problem is fixed.
This completes the MAPs for the RS/6000 and pSeries systems.
You are here because the host system is an AS/400 or iSeries system. This step
verifies that the host system has configured the 7210 DVD-RAM Drive properly.
1. At the command line on the Main Menu, type wrkcfgsts , then press Enter. The
Work with Configuration Status screen displays.
2. In the Type field, type *dev.
3. In the Configuration Description field, type
*opt
then press Enter twice.
4. Load the test disc into the DVD-RAM drive.
5. Run the diagnostics on the 7210 DVD-RAM Drive. For instructions, refer to
your host system manuals.
Does the number of the 7210 DVD-RAM Drive that you are configuring appear
under the Description column, and can you vary it off and on successfully?
Note: To determine the number of the 7210 DVD-RAM Drive that you are
configuring, see ″Performing the Checkout Procedure″ in the 7210 Model 025
DVD-RAM Drive Setup and Operator Guide.
NOContinue with Step 17.
YESGo to Step 18.
Chapter 2. Maintenance Analysis Procedures17
Step 17
This step verifies whether the 7210 DVD-RAM Drive can communicate with the
host system.
1. At the command line on any AS/400 or iSeries menu, type
strsst
then press Enter.
2. At the System Service Tools (SST) screen, type 1 (Start a service tool), then
press Enter.
3. At the Start a Service Tool screen, type 7 (Hardware service manager), then
press Enter.
4. At the Hardware Service Manager screen, type 2 (Logical hardware resources),
then press Enter.
5. At the Logical Hardware Resources screen, type 1 (System bus resources), then
press Enter.
6. In the Description column of the Logical Hardware Resources on System Bus
screen, locate the input/output processor (IOP) device (the SCSI controller) to
which the 7210 DVD-RAM Drive is attached. Type 6 (I/O Debug), then press
Enter (refer to ″Performing the Checkout Procedure″ in the 7210 Model 025DVD-RAM Drive Setup and Operator Guide).
7. At the Select IOP Debug Function screen, type 4 (IPL I/O processor), then press
Enter twice. The host performs an initial program load (IPL), refreshes its
settings, and displays the message Re-IPL of IOP was successful .
Note: Performing an IPL (option 4) for the IOP also resets any other IOA
adapters connect to the host system.
8. After the IPL completes, press F12 to return to the Logical Hardware Resources
on System Bus screen.
9. In the Description and Type-Model fields of the Logical Hardware Resources on
System Bus screen, locate the IOP storage device (the SCSI controller) to which
the 7210 DVD-RAM Drive is attached. Type 9 (Resources associated with IOP),
then press Enter.
The Logical Hardware Resources Associated with IOP screen displays with a list of
devices that are configured to the SCSI controller. The 6330 device and its optical
controller appear in the list and display a status of Operational.
Is the device and a controller listed under the Storage IOP column, and is their
status operational?
NOContact your next level of support for further instructions.
YESExit the System Service Tool to a command line, then continue
with Step 18.
187210 DVD-RAM Drive Service Guide
Step 18
Step 19
This step cleans the 7210 DVD-RAM Drive and attempts the failing operation
again.
Clean the DVD-RAM drive (see Cleaning the DVD-RAM Drive in the 7210 Model025 DVD-RAM Drive Setup and Operator Guide). Then, attempt the failing operation
again.
Does the 7210 DVD-RAM Drive perform the failing operation correctly?
NOContinue with Step 19.
YESCleaning the 7210 DVD-RAM Drive corrected the problem.
This step verifies that the 7210 DVD-RAM Drive can read from a DVD properly.
1. At the command line on any AS/400 or iSeries menu, type
vfyopt
then press Enter.
2. Follow the screen prompts.
Does the verification test complete successfully?
NOPerform the following:
1. Power off the drive to reset the error.
2. Power the drive on again and attempt the operation again. If
the test fails again, replace the 7210 DVD-RAM Drive.
YESThe problem is fixed.
This completes the MAPs for the AS/400 or iSeries systems.
Chapter 2. Maintenance Analysis Procedures19
207210 DVD-RAM Drive Service Guide
Chapter 3. Removal and Replacement Procedures
This chapter describes the procedures to follow when removing and replacing the
cover, DVD-RAM drive, power supply, and cooling fan. It also describes how to
manually remove a DVD disc from the 7210 Model 025 DVD-RAM Drive.
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
DANGER
To prevent a possible electrical shock when adding or removing any devices
to or from the system, ensure that the power cords for those devices are
unplugged before the signal cables are connected or disconnected. If possible,
disconnect all power cords from the existing system before you add or
remove a device. (RSFTD203)
Handling Static-Sensitive Devices
Attention: DVD-RAM drives are sensitive to static electricity discharge. When
handling a DVD-RAM drive, wrap it in an ESD protective bag to
prevent damage.
Take the following precautions:
v Do not remove the DVD-RAM drive from its ESD bag until you are ready to
install it.
v Hold the DVD-RAM drive by the frame. Avoid touching the solder joints or
pins.
v Handle the DVD-RAM drive carefully to prevent permanent damage.
Removing and Replacing the Cover
To remove the cover from the 7210 DVD-RAM Drive:
1. If a DVD-RAM disc is in the DVD-RAM drive, eject it.
2. Do a controlled system shutdown (refer to the instructions in Chapter 2,
“Setting Up the 7210 DVD-RAM Drive,” in the 7210 Model 025 DVD-RAM Drive
Setup and Operator Guide).
3. Turn off the power to the 7210 DVD-RAM Drive.
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the products that attach to the system. It is the
customer’s responsibility to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. (RSFTD201)
4. Unplug the 7210 DVD-RAM Drive power cable from the electrical outlet.
5. Disconnect the power cable from the 7210 DVD-RAM Drive.
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
6. Disconnect the SCSI bus cable from the 7210 DVD-RAM Drive.
7. Tilt the 7210 DVD-RAM Drive on its side and remove the four cover mounting
screws from the bottom. See Figure 6.
8. Remove the cover by sliding it to the rear (see the directional arrow in
Figure 6).
To replace the cover, reverse this procedure.
Figure 6. Removing and Replacing the Cover. The 7210 DVD-RAM Drive is shown tilted on
its side.
Removing and Replacing the DVD-RAM Drive
To remove the DVD-RAM drive from the 7210 Model 025 DVD-RAM Drive:
1. Perform the cover removal procedure. Refer to “Removing and Replacing the
Cover” on page 21.
2. Disconnect the power supply connector (J1) (3 in Figure 7 on page 23) from
the DVD-RAM drive 6.
3. Disconnect the internal SCSI bus cable 2 from the DVD-RAM drive.
4. Disconnect the internal SCSI address cable 4 from the DVD-RAM drive.
5. Disconnect the audio jack plug 5 from the DVD-RAM drive.
6. Tilt the 7210 DVD-RAM Drive on its side (see Figure 7 on page 23). Support the
DVD-RAM drive while removing the four screws 1 that secure the drive to
the chassis.
7. Support the drive while returning the 7210 DVD-RAM Drive to its original
position.
8. Slide the DVD-RAM drive out the front of the chassis.
227210 DVD-RAM Drive Service Guide
Figure 7. Removing and Replacing the DVD-RAM Drive
To replace the DVD-RAM drive, reverse the removal procedure. Make sure to:
v Correctly insert and engage each cable to its proper connector.
v Arrange the cables so that they do not interfere with the cooling fan blades or
the replacement of the cover.
Note: The power supply connector J3 is not used in the 7210 DVD-RAM Drive.
Removing and Replacing the Power Supply
To remove the power supply from the 7210 DVD-RAM Drive:
1. Perform the cover removal procedure. Refer to “Removing and Replacing the
Cover” on page 21.
2. Tilt the 7210 DVD-RAM Drive (1 in Figure 8 on page 24) on its side. Support
the power supply while removing the power supply mounting screw 2 from
the bottom.
3. Support the power supply while returning the 7210 DVD-RAM Drive to its
original position.
4. Disconnect the power supply connector (J1) 4 from the DVD-RAM drive.
5. Disconnect the power supply connector (J2) 3 between the power supply and
the cooling fan.
6. Grasp the rear of the power supply 7 and while pressing it toward the front
panel, lift the rear of the power supply from the chassis. See Figure 8 on
page 24.
7. Push the power switch push button 5 out of the front panel and set it aside.
RBBTP506-1
DANGER
Do not attempt to open the covers of the power supply. Power supplies are
not serviceable and are to be replaced as a unit. (RSFTD217)
Chapter 3. Removal and Replacement23
RBBTP505-1
Figure 8. Removing and Replacing the Power Supply
To replace the power supply, reverse the removal procedure. Make sure to:
v Align the power supply inside the two tabs 6 on the base of the chassis (see
Figure 8).
v With its locking features in a horizontal position, insert the power switch push
button 5 into the front panel and press until it locks in place.
Note: If the power switch does not work properly, loosen the power supply
mounting screw, slide the power supply to the rear of the chassis, and
retighten the mounting screw.
v Arrange the cables so that they do not interfere with the cooling fan blades or
the replacement of the cover. Ensure that they do not obstruct airflow through
the fan.
Note: The power supply connector J3 is not used in the 7210 DVD-RAM Drive.
247210 DVD-RAM Drive Service Guide
Removing and Replacing the Cooling Fan
To remove the cooling fan:
1. Perform the cover removal procedure. Refer to “Removing and Replacing the
Cover” on page 21.
2. Disconnect the power supply connector (J2) (2 in Figure 9) between the
power supply and the cooling fan.
3. Remove the two screws, lockwashers, and nuts 1 that secure the cooling fan
to the rear of the 7210 DVD-RAM Drive.
4. Lift the cooling fan out of the 7210 DVD-RAM Drive.
To replace the cooling fan, reverse this procedure. Make sure that the cooling fan is
oriented so that air blows out of the 7210 DVD-RAM Drive.
Figure 9. Removing the Cooling Fan
Chapter 3. Removal and Replacement25
Manually Removing a DVD Disc from the Drive
If a power failure or a DVD-RAM drive failure prevents the DVD disc tray from
ejecting, the disc can be removed manually.
To manually remove the DVD disc:
1. Turn off the power to the 7210 DVD-RAM Drive.
2. Insert a solid metal rod (such as a paper clip or bristol wrench) into the manual
unload hole until resistance is met, then push to unlatch the DVD disc tray.
(Figure 10 shows the manual unload hole 3 in the DVD-RAM drive. The
metal rod should have a diameter of 2 mm (0.08 in.) or less.
Note: This step may have to be repeated several times.
DVD
RAM
COMPACT
dsc
l
RBBTP509-0
Figure 10. Location of the Manual Unload Hole in the DVD-RAM Drive
3. Gently pull out the DVD disc tray and remove the DVD disc.
38M0020
Figure 11. Removing a DVD Disc
267210 DVD-RAM Drive Service Guide
Chapter 4. Parts Diagram and Parts List
This chapter provides the parts diagram and parts list required to service the 7210
Model 025 DVD-RAM Drive.
How To Use This Parts List
AR(As Required) in the Units column indicates that the quantity is not the
same for all machines.
NP(Non-Procurable) in the Part Number column indicates that the part is
non-procurable and that the individual parts or the next higher assembly
should be ordered.
NR(Not Recommended) in the Units column indicates that the part is
procurable but not recommended for field replacement, and that the next
higher assembly should be ordered.
0000 in the Asm- Index column indicates that the part is either not shown or
not referenced in the illustration.
R(Restricted) in the Units column indicates that the part has a restricted
availability.
Indent
The indenture is marked by a series of dots located before the parts
description. The indenture indicates the relationship of a part to the next
higher assembly. For example:
IndentRelationship of Parts
(No dot)MAIN ASSEMBLY
(One dot)v Detail or sub assembly parts of a main assembly
(Two dots)vvDetailor sub assembly part of a one-dot sub assembly
(Three dots)vvvDetail part of a two-dot sub assembly
–216224012 Nut, cooling fan, M3 hex
–316223442 Washer, cooling fan, optional P/N 0338169
–442F73001 Cooling fan
–546G26771 Screw, power supply, M3 x 6mm
–646G26762 Screw, cooling fan, M3 x 25mm
–787G18161 Cable, SCSI address
–846G26774 Screw, cover
–992F03241 Interposer
–1074G82701 Cable, SCSI-2 internal
–1104N59671 DVD-RAM drive
–1246G26774 Screw, drive, M3 x 6mm
–1359H38461 Cover (black), includes feet
–1416226732 Screw, bezel
–1574G84971 Push button, power supply
–1619P32721 Logo
–1719P32761 Audio jack assembly
–1816226731 Screw, audio jack
–1906H85114 Screw, internal SCSI cable
–2259H38441 Bezel assembly (black), 7210 DVD-RAM Drive
–0019P08731 Device-to-device SCSI bus cable, 0.7 meter (2 feet)
–0034L01451 Terminator, LVD
–0081F89021 Test CD-ROM disc
–0019P24101 Test DVD-RAM disc
–0019P04891 Cleaning kit (disc and lens)
Part
NumberUnits Description
Chapter 4. Parts Diagram and List29
307210 DVD-RAM Drive Service Guide
Appendix. Power Cables
To avoid electrical shock, a power cable with a grounded attachment plug has been
provided. Use only properly grounded outlets.
Power cables used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA). The
power cables consist of:
v Electrical cables, type SVT or SJT.
v Attachment plugs complying with National Electrical Manufacturers Association
(NEMA) 5-15P, that is:
“For 115 V operation use a UL Listed Cable Set consisting of a minimum 18
AWG, Type SVT or SJT three conductor cable a maximum of 15 feet in length
and a parallel blade, grounding type attachment plug rated at 15 A, 125 V.”
“For 230 V operation in the United States use a UL Listed Cable Set consisting of
a minimum 18 AWG, Type SVT or SJT three conductor cable a maximum of 15
feet in length, and a tandem blade, grounding type attachment plug rated at 15
A, 250 V.”
v Appliance couplers complying with International Electrotechnical Commission
(IEC) Standard 320, Sheet C13.
Power cables used in other countries consist of:
v Electrical cables, type HD21.
v Attachment plugs approved by the appropriate testing organization for the
specific countries where they are used.
“For units set at 230 V (outside of U. S.): Use a Cable Set consisting of a
minimum 18 AWG cable and grounding type attachment plug rated 15 A, 250 V.
The Cable Set should have the appropriate safety approvals for the country in
which the equipment is to be installed and marked 'HAR'.”
Table 2 lists the power cable part number, the country where the power cable can
be used, and an index number to be matched with the receptacles shown in
Figure 12 on page 32. If your power cable does not match this information, contact
your local dealer.
Table 2. Power Cable Information
Part NumberCountryIndex
1838574 JapanBahamas, Barbados, Bolivia, Brazil, Canada, Costa
6952301 6 ft ChicagoChicago, U.S.A.2
13F9940 AustraliaArgentina, Australia, New Zealand, Uruguay3
13F9979 FranceAbu Dhabi, Austria, Belgium, Bulgaria, Botswana,
4
Egypt, Finland, France, Germany, Greece, Iceland,
Indonesia, Korea (South), Lebanon, Luxembourg,
Macau, Netherlands, Norway, Portugal, Saudi
Arabia, Spain, Sudan, Sweden, Turkey, Yugoslavia
13F9997 DenmarkDenmark5
14F0015 South AfricaBangladesh, Burma, Pakistan, South Africa, Sri
6
Lanka
14F0033 United
Kingdom
Bahrain, Bermuda, Brunei, Channel Islands,
Cyprus, Ghana, Hong Kong, India, Iraq, Ireland,
7
Jordan, Kenya, Kuwait, Malawi, Malaysia,
Nigeria, Oman, People’s Republic of China, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda,
United Arab Emirates (Dubai), United Kingdom,
Zambia
7210 Model 025 External DVD–RAM Drive
7210 Model 025 DVD-RAM Drive
Service Guide
Publication No. SY44-0080-00
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