IBM eServer 445 xSeries Hardware Maintenance Manual And Troubleshooting Manual

ERserver



xSeries 445 Type 8870

Hardware Maintenance Manual and Troubleshooting Guide

ER s e r v e r



xSeries 445 Type 8870

Hardware Maintenance Manual and Troubleshooting Guide

Note: Before using this information and the product it supports, read Appendix B, “Notices,” on page

301.

The most recent version of this document is available at http://www.ibm.com/pc/support.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the IBM

Eserver

™

xSeries

Important: This manual is intended for trained servicers who are familiar with IBM

xSeries products. Before servicing an IBM product, be sure to review “Safety information” on page 257.

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

445 Type 8870 server.

Online support

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

You can download the most current diagnostic, BIOS flash, and device driver files from http://www.ibm.com/pc/support on the World Wide Web.

iv xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual . . . . . . . . . . . . . . . . . . . . . . . iii

Important safety information . . . . . . . . . . . . . . . . . . . . iii

Online support . . . . . . . . . . . . . . . . . . . . . . . . . iii

Chapter 1. General information . . . . . . . . . . . . . . . . . . .1

Related publications . . . . . . . . . . . . . . . . . . . . . . .2

Notices and statements used in this book . . . . . . . . . . . . . . .2

Features and specifications . . . . . . . . . . . . . . . . . . . . .3

Server controls and indicators . . . . . . . . . . . . . . . . . . . .4

Front view . . . . . . . . . . . . . . . . . . . . . . . . . .4

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . .6

Server power features . . . . . . . . . . . . . . . . . . . . . . .9

Turning on the server . . . . . . . . . . . . . . . . . . . . . .9

Turning off the server . . . . . . . . . . . . . . . . . . . . .10

IBM Director . . . . . . . . . . . . . . . . . . . . . . . . . .11

The UpdateXpress program . . . . . . . . . . . . . . . . . . . .12

Chapter 2. Configuration . . . . . . . . . . . . . . . . . . . . .13

Using the Configuration/Setup Utility program . . . . . . . . . . . . .14

Starting the Configuration/Setup Utility program . . . . . . . . . . . .14

Configuration/Setup Utility menu choices . . . . . . . . . . . . . .14

Remote console redirection . . . . . . . . . . . . . . . . . . .18

Passwords . . . . . . . . . . . . . . . . . . . . . . . . .19

Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .20

ServerGuide features . . . . . . . . . . . . . . . . . . . . .21

Setup and configuration overview . . . . . . . . . . . . . . . . .21

System Partition . . . . . . . . . . . . . . . . . . . . . . .22

Typical operating-system installation . . . . . . . . . . . . . . . .22

Setting up or updating multiple servers . . . . . . . . . . . . . . .23

Installing your operating system without ServerGuide . . . . . . . . . .24

Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . .24

Updating the integrated system management firmware . . . . . . . . . .24

Using the LSI Logic Configuration Utility program . . . . . . . . . . . .25

Using ServeRAID Manager . . . . . . . . . . . . . . . . . . . .25

Configuring the controller . . . . . . . . . . . . . . . . . . . .26

Viewing the configuration . . . . . . . . . . . . . . . . . . . .29

Getting assistance . . . . . . . . . . . . . . . . . . . . . .30

Remote Supervisor Adapters . . . . . . . . . . . . . . . . . . . .32

Identifying the Remote Supervisor Adapter . . . . . . . . . . . . . .32

Setting up the Remote Supervisor Adapter II-EXA . . . . . . . . . . .33

Setting up the Remote Supervisor Adapter . . . . . . . . . . . . . .44

Using the PXE boot agent utility program . . . . . . . . . . . . . . .60

Starting the PXE boot agent utility program . . . . . . . . . . . . .60

PXE boot agent utility menu choices . . . . . . . . . . . . . . . .60

Chapter 3. Diagnostics . . . . . . . . . . . . . . . . . . . . .61

General checkout . . . . . . . . . . . . . . . . . . . . . . . .61

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .63

POST . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

POST in a partitioned environment . . . . . . . . . . . . . . . .63

Error logs . . . . . . . . . . . . . . . . . . . . . . . . . .65

Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .65

Diagnostic programs and error messages . . . . . . . . . . . . . . .68

Text messages . . . . . . . . . . . . . . . . . . . . . . . .69

Starting the diagnostic programs . . . . . . . . . . . . . . . . .70

Viewing the test log . . . . . . . . . . . . . . . . . . . . . .71

Viewing the System Error log . . . . . . . . . . . . . . . . . .71

Verifying scalability and RXE cabling . . . . . . . . . . . . . . . . .72

Scalability cabling . . . . . . . . . . . . . . . . . . . . . . .73

RXE cabling . . . . . . . . . . . . . . . . . . . . . . . . .73

Testing the scalability and RXE cabling . . . . . . . . . . . . . . .74

Recovering BIOS code . . . . . . . . . . . . . . . . . . . . . .75

Ethernet controller troubleshooting . . . . . . . . . . . . . . . . . .76

Chapter 4. Installing options . . . . . . . . . . . . . . . . . . .79

Installation guidelines . . . . . . . . . . . . . . . . . . . . . .79

Working inside the server with power on . . . . . . . . . . . . . . .79

Handling static-sensitive devices . . . . . . . . . . . . . . . . . .80

System reliability considerations . . . . . . . . . . . . . . . . . .80

Major components of the xSeries 445 . . . . . . . . . . . . . . . .81

Opening the cover . . . . . . . . . . . . . . . . . . . . . . .82

Removing and replacing the bezel . . . . . . . . . . . . . . . . . .83

Removing and replacing a hot-swap power supply . . . . . . . . . . . .84

PCI and PCI-X adapters . . . . . . . . . . . . . . . . . . . . .86

PCI and PCI-X adapter considerations . . . . . . . . . . . . . . .86

Cabling a ServeRAID adapter . . . . . . . . . . . . . . . . . .89

Installing the serial port . . . . . . . . . . . . . . . . . . . . .91

Installing or replacing a drive . . . . . . . . . . . . . . . . . . . .94

Hot-swap hard disk drive . . . . . . . . . . . . . . . . . . . .94

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . .95

DVD-ROM drive . . . . . . . . . . . . . . . . . . . . . . .96

SMP Expansion Module . . . . . . . . . . . . . . . . . . . . .97

Removing and Installing the SMP Expansion Module and cover . . . . . .98

Memory modules . . . . . . . . . . . . . . . . . . . . . . 105

Installing and replacing a microprocessor . . . . . . . . . . . . . .116

Replacing and troubleshooting fans . . . . . . . . . . . . . . . . . 122

Replacing fans 1 and 2 . . . . . . . . . . . . . . . . . . . . 122

Replacing fans 3 and 4 . . . . . . . . . . . . . . . . . . . . 123

Closing the cover . . . . . . . . . . . . . . . . . . . . . . . 125

Connecting the cables . . . . . . . . . . . . . . . . . . . . . . 126

SMP Expansion Port cabling . . . . . . . . . . . . . . . . . . 127

RXE Expansion and Management Port cabling . . . . . . . . . . . . 133

Scalable partitions . . . . . . . . . . . . . . . . . . . . . . . 140

Creating a scalable partition . . . . . . . . . . . . . . . . . . 141

Deleting a scalable partition . . . . . . . . . . . . . . . . . . . 143

Power cabling . . . . . . . . . . . . . . . . . . . . . . . . . 143

SCSI cabling . . . . . . . . . . . . . . . . . . . . . . . . . 143

USB cabling . . . . . . . . . . . . . . . . . . . . . . . . . 144

Video cabling . . . . . . . . . . . . . . . . . . . . . . . . . 144

Mouse cabling . . . . . . . . . . . . . . . . . . . . . . . . . 144

Keyboard cabling . . . . . . . . . . . . . . . . . . . . . . . 144

Gigabit Ethernet cabling . . . . . . . . . . . . . . . . . . . . . 144

Remote Supervisor Adapter cabling . . . . . . . . . . . . . . . . . 144

Chapter 5. I/O connectors and indicators . . . . . . . . . . . . . . 145

Universal Serial Bus ports . . . . . . . . . . . . . . . . . . . . 146

USB cables and hubs . . . . . . . . . . . . . . . . . . . . . 146

USB-port connectors . . . . . . . . . . . . . . . . . . . . . 146

Keyboard connector . . . . . . . . . . . . . . . . . . . . . . 146

vi xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Video connector . . . . . . . . . . . . . . . . . . . . . . . . 146

Auxiliary-device (pointing device) connector . . . . . . . . . . . . . . 147

RXE Expansion Port . . . . . . . . . . . . . . . . . . . . . . 147

SMP Expansion Port . . . . . . . . . . . . . . . . . . . . . . 147

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Remote Supervisor Adapter communication ports . . . . . . . . . . . . 148

Remote Supervisor Adapter II-EXA connectors and LEDs . . . . . . . . 148

Remote Supervisor Adapter connectors and LEDs . . . . . . . . . . 149

Gigabit Ethernet port . . . . . . . . . . . . . . . . . . . . . . 150

Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . 150

Ethernet port connector . . . . . . . . . . . . . . . . . . . . . 151

Chapter 6. FRU information (service only) . . . . . . . . . . . . . 153

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . 154

Thermal grease . . . . . . . . . . . . . . . . . . . . . . . . 157

PCI brick . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Center plane . . . . . . . . . . . . . . . . . . . . . . . . . 159

Center plane connectors, jumpers and LEDs . . . . . . . . . . . . 159

Center plane replacement . . . . . . . . . . . . . . . . . . . 160

PCI-X board . . . . . . . . . . . . . . . . . . . . . . . . . 162

PCI-X board internal connectors and LEDs . . . . . . . . . . . . . 162

PCI-X board replacement . . . . . . . . . . . . . . . . . . . 164

I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . 166

I/O board internal connectors . . . . . . . . . . . . . . . . . . 166

I/O board replacement . . . . . . . . . . . . . . . . . . . . . 166

Riser card and Remote Supervisor Adapter (system management board) 169

Remote Supervisor Adapter component locations . . . . . . . . . . . 169

Riser card and Remote Supervisor Adapter replacement . . . . . . . . 170

To p cover assembly . . . . . . . . . . . . . . . . . . . . . . 172

To p power board . . . . . . . . . . . . . . . . . . . . . . . . 174

DASD backplane . . . . . . . . . . . . . . . . . . . . . . . . 175

Media bay card . . . . . . . . . . . . . . . . . . . . . . . . 176

SMP board . . . . . . . . . . . . . . . . . . . . . . . . . . 177

SMP Expansion Module switches and connectors . . . . . . . . . . 178

SMP Expansion Module LEDs . . . . . . . . . . . . . . . . . . 179

AC box assembly mechanism . . . . . . . . . . . . . . . . . . . 180

Media extract mechanism . . . . . . . . . . . . . . . . . . . . 182

Power/reset card assembly . . . . . . . . . . . . . . . . . . . . 183

Active PCI assembly . . . . . . . . . . . . . . . . . . . . . . 184

Light path card . . . . . . . . . . . . . . . . . . . . . . . . 185

Chapter 7. Symptom-to-FRU index . . . . . . . . . . . . . . . . 187

Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . 188

No beep symptoms . . . . . . . . . . . . . . . . . . . . . . . 190

Light path LED errors . . . . . . . . . . . . . . . . . . . . . . 190

Level 1 light path . . . . . . . . . . . . . . . . . . . . . . 190

Level 2 light path . . . . . . . . . . . . . . . . . . . . . . 191

Level 3 light path . . . . . . . . . . . . . . . . . . . . . . 193

System Error log entries . . . . . . . . . . . . . . . . . . . . . 194

POST/BIOS messages . . . . . . . . . . . . . . . . . . . . . 194

SMI Handler messages . . . . . . . . . . . . . . . . . . . . . 195

Service processor messages . . . . . . . . . . . . . . . . . . . 198

Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . .211

POST error codes . . . . . . . . . . . . . . . . . . . . . . . 224

12v bus faults . . . . . . . . . . . . . . . . . . . . . . . . . 229

Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . 230

Contents vii

Power LED errors . . . . . . . . . . . . . . . . . . . . . . . 240

SCSI error messages . . . . . . . . . . . . . . . . . . . . . . 242

ServeRAID (ISPR) error procedures . . . . . . . . . . . . . . . . 242

ServeRAID error codes . . . . . . . . . . . . . . . . . . . . . 244

Undetermined problems . . . . . . . . . . . . . . . . . . . . . 246

Problem determination tips . . . . . . . . . . . . . . . . . . . . 247

Chapter 8. Parts listing, Type 8870 . . . . . . . . . . . . . . . . 249

System . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Figure A . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Keyboard CRUs . . . . . . . . . . . . . . . . . . . . . . . . 254

Power cord FRUs . . . . . . . . . . . . . . . . . . . . . . . 255

Chapter 9. Related service information . . . . . . . . . . . . . . . 257

Safety information . . . . . . . . . . . . . . . . . . . . . . . 257

General safety . . . . . . . . . . . . . . . . . . . . . . . 257

Electrical safety . . . . . . . . . . . . . . . . . . . . . . . 258

Safety inspection guide . . . . . . . . . . . . . . . . . . . . 259

Handling electrostatic discharge-sensitive devices . . . . . . . . . . 260

Grounding requirements . . . . . . . . . . . . . . . . . . . . 260

Safety notices (multilingual translations) . . . . . . . . . . . . . . 260

Appendix A. Getting help and technical assistance . . . . . . . . . . 299

Before you call . . . . . . . . . . . . . . . . . . . . . . . . 299

Using the documentation . . . . . . . . . . . . . . . . . . . . . 299

Getting help and information from the World Wide Web . . . . . . . . . 300

Software service and support . . . . . . . . . . . . . . . . . . . 300

Hardware service and support . . . . . . . . . . . . . . . . . . . 300

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 301

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 301

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Important notes . . . . . . . . . . . . . . . . . . . . . . . . 302

Product recycling and disposal . . . . . . . . . . . . . . . . . . 303

Battery return program . . . . . . . . . . . . . . . . . . . . . 303

Electronic emission notices . . . . . . . . . . . . . . . . . . . . 304

Federal Communications Commission (FCC) statement . . . . . . . . 304

Industry Canada Class A emission compliance statement . . . . . . . . 304

Australia and New Zealand Class A statement . . . . . . . . . . . . 304

United Kingdom telecommunications safety requirement . . . . . . . . 304

European Union EMC Directive conformance statement . . . . . . . . 304

Taiwanese Class A warning statement . . . . . . . . . . . . . . . 305

Chinese Class A warning statement . . . . . . . . . . . . . . . . 305

Japanese Voluntary Control Council for Interference (VCCI) statement 305

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

viii xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Chapter 1. General information

The IBM Eserver xSeries 445 is a four U-high network transaction processing. This high-performance server, based on IBM Enterprise X-Architecture technologies, is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and reliable data storage.

The xSeries 445 comes with a limited warranty. If you have access to the World Wide Web, you can obtain up-to-date information about your xSeries 445 and other IBM server products at http://www.ibm.com.

Your xSeries 445 server contains several IBM Enterprise X-Architecture technologies that help increase server performance and reliability. The Enterprise X-Architecture technologies provided in the server model include the most recent advancements in X-Architecture features. More information about Enterprise X-Architecture features is available on the World Wide Web at http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.

For service, assistance, or additional information on the World Wide Web, see Appendix A, “Getting help and technical assistance,” on page 299.

rack model server for high-volume

The machine type and serial number are located on the ID label located on the left side of the bezel just above the hard disk drives.

PCI Board

Sys

tem M

anagem

ent Boar

I/O B

oar

Midplane Board

Light-Path

Diagnostics

pper CEC

Low

er CEC

ID label

Figure 1. xSeries 445 server

Comm

on FRU Num

bers

NOTE:FOR PROPER AIRFLOW, REPLACE FANWITHIN 2 MINUTES

FRONT OF BOX

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or ″U.″ A one-U-high device is 1.75 inches tall.

Related publications

This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format (PDF). It contains information to help you solve a problem yourself or to provide helpful information to a service technician.

In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the following xSeries 445 documentation is provided with the server:

v Installation Guide

This printed publication contains instructions for setting up the server and basic instructions for installing some options.

v User’s Guide

This publication provides general information about the server, including information about features, how to configure the server, and how to get help.

v Option Installation Guide

This publication is in PDF on the IBM xSeries Documentation CD. It contains detailed instructions for installing, removing, and connecting optional devices that the server supports.

v Rack Installation Instructions

This printed publication contains instructions for installing the server in a rack cabinet.

v Safety Information

This publication is in PDF on the IBM xSeries Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information book.

Depending on the server model, additional publications might be included on the

IBM xSeries Documentation CD.

Notices and statements used in this book

The caution and danger statements used in this book also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD. Each caution and danger statement is numbered for easy reference to the corresponding statement in the safety book.

The notice and statement definitions are as follows:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate possible damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

2 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Features and specifications

The following information is a summary of the features and specifications for the server.

Microprocessor:

v Supports the following microprocessors:

– Up to 8 Intel

Xeon MP microprocessors (16 in a 16-way configuration)

– Up to 4 Intel Xeon DP

microprocessors

Note: Use the Information in BIOS

to determine the type and speed of the microprocessors installed in the server.

™

v IBM XA-32

chip set with integrated memory, I/O, system cache, and remote I/O controllers

Memory:

v Minimum: 2 GB v Maximum: 64 GB v Type: 2-way interleaved PC1600, DDR

SDRAM, registered DIMMs only

v Supports 512 MB, 1GB and 2 GB dual

inline memory modules (DIMMs)

™

v XceL4

Server Accelerator Cache (64

MB per SMP Expansion Module)

Drives:

v Diskette: 1.44 MB v DVD-ROM v Supports up to two internal Ultra320

SCSI hard disk drives

™

Active

PCI-X expansion slots:

Six 64-bit Active PCI-X expansion slots:

v Two 66 MHz PCI-X slots v Two 100 MHZ PCI-X slots v Two 133 MHZ PCI-X slots v Additional PCI-X slots available in an

optional remote I/O expansion enclosure

Cooling:

Four hot-swap fans:

v Two 150 mm x 51 mm redundant fans v Two 150 mm x 38 mm fans

Acoustical

noise emissions:

v Sound power, idling: 6.5 bel maximum v Sound power, operating: 6.5 bel

maximum

Power supply:

Two hot-swap power supplies (depending on model):

v 550 watts at 110 V ac or 1050 watts at

220 V ac

v 600 watts at 110 V ac or 1200 watts at

220 V ac

Video:

v Models with the Remote Supervisor

Adapter II-EXA: ATI Radeon RV-100 video controller on the RSA II-EXA adapter

v Models with the Remote Supervisor

Adapter: AT I Rage XL video controller on the system board

v PCI bus interface v Compatible with SVGA

Size

v Height: 17.8 cm (7 inches, 4 U) v Depth: 69.85 cm (27.5 inches) v Width: 48.3 cm (19 inches) v Maximum weight: 50 kg (110 lb)

depending on your configuration

Integrated

v Broadcom 5704 Dual Gigabit

10/100/1000 Ethernet controller

v Light path diagnostics feature v LSI Logic 1030 Dual Ultra320 SCSI

controller

v Remote Supervisor Adapter II-EXA

– ATI Radeon RV-100 video controller – Ethernet port – RSA II-EXA breakout port

Remote Supervisor Adapter

– ASM interconnect port – Ethernet port – Management port

IDE controller

v v RXE Management Port v Three USB ports v Keyboard port v SCSI port v Mouse port v Symmetrical multiprocessing (SMP)

Expansion Ports (three or six ports depending on your configuration)

v Two remote I/O expansion enclosure

(RXE) Expansion Ports

(4 U):

functions:

Environment:

v Air temperature:

– Server on: 10° to 35°C (50.0° to

95.0°F). Altitude: 0 to 914 m (2998.7 ft).

– Server on: 10° to 32° C (50.0° to

89.6° F). Altitude: 914 m (2998.7 ft) to 2133 m (6998.0 ft).

– Server off: -40° to 60° C

(-104° to 140° F). Maximum altitude: 2133 m (6998.0 ft).

v Humidity:

– Server on: 8% to 80% – Server off: 5% to 100%

output:

Heat

Approximate heat output in British thermal units (Btu) per hour:

v Minimum configuration: 855 Btu (250

watts)

v Maximum configuration: 2726 Btu (800

watts)

Electrical

input:

v Sine-wave input (50 or 60 Hz) required v Input voltage low range:

– Minimum: 100 V ac – Maximum: 127 V ac

v Input voltage high range:

– Minimum: 200 V ac – Maximum: 240 V ac

Input kilovolt-amperes (kVA)

approximately: – Minimum: 0.250 kVA – Maximum: 0.800 kVA

Notes:

1. Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

2. These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 1. General information 3

Server controls and indicators

The following section identifies the controls and indicators on the front and rear of the server.

Front view

AC power LED

Power-on LED Power-control

button Reset button

Power supply latch

DC power LED

Hard disk drive activity LED

Hard disk drive status LED

USB port

Diskette drive activity LED

Diskette eject button

Diskette drive eject button

DVD-ROM drive eject button

DVD eject button

DVD-ROM drive activity LED

System-error LED (amber)

Information LED (amber)

SCSI activity LED (green)

Locator LED (blue)

Figure 2. Front view of xSeries 445

AC and DC power LED: Each hot-swap power supply has an ac power LED and a

dc power LED. During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see “Power LED errors” on page 240.

Hard disk drive activity LED: When this green LED is on, it indicates that the hard

disk drive is in use.

Note: On some server models, each hot-swap hard disk drive has an activity LED.

When this LED is flashing, it indicates that the drive is in use.

Hard disk drive status LED: When the drive is connected to the integrated SCSI

controller with RAID capabilities, a flashing status LED indicates that the drive is a secondary drive in a mirrored pair and the drive is being synchronized. When the drive is connected to an optional ServeRAID controller, a slowly flashing (one flash per second) status LED indicates that the drive is being rebuilt. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive.

4 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Note: On some server models, each hot-swap hard disk drive has a status LED.

The interpretation of a flashing status LED depends on the SCSI controller connected to the hot-swap drive, as follows:

v When the drive is connected to the integrated SCSI controller with RAID

capabilities, a flashing status LED indicates that the drive is a secondary drive in a mirrored pair and the drive is being synchronized.

v When the drive is connected to an optional ServeRAID controller, a slowly

flashing (one flash per second) status LED indicates that the drive is being rebuilt. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive.

port: This is an automatically configured port that you can use to connect one

USB

or more USB devices to the front of the server, using Plug and Play technology.

System-error LED: When this amber LED is on, it indicates a system error has

occurred.

Information LED: When this amber LED is on, it indicates information about a

system error has been placed in the System Error log.

SCSI activity LED: When this green LED is on, it indicates that there is activity on

the SCSI bus.

Locator LED: The locator LED is on the left front of the Light Path Diagnostic

drawer. This blue LED indicates the primary and secondary servers. This LED blinks on the primary server. If the LED remains solid, it indicates that server is the secondary server.

DVD-ROM drive eject button: Press this button to release a DVD-ROM drive from

the server.

DVD eject button: Press this button to release a DVD from the DVD-ROM drive.

DVD-ROM drive activity LED: When this LED is on, it indicates that the DVD-ROM

drive is in use.

Diskette drive eject button: Press this button to release a diskette drive from the

server.

Diskette eject button: Press this button to release a diskette from the diskette

drive.

Diskette drive activity LED: When this LED is on, it indicates that the diskette

drive is in use.

Power-supply latch: This latch is used to secure the power supply in place.

Reset button: Press this button to reset the server and run the power-on self-test

(POST). You might have to use a pen or the end of a straightened paper clip to press the button.

Power-control button:Press this button to turn the server on and off manually. A power-control-button shield comes with the server. Yo u can install this disk-shaped shield to prevent the server from being turned off accidentally.

Chapter 1. General information 5

Rear view

The rear view of the server will differ according to whether it contains a Remote Supervisor Adapter or a Remote Supervisor Adapter II-EXA. The rear view of each type is illustrated below.

Remote Supervisor Adapter II-EXA models

The rear view of a server containing a Remote Supervisor Adapter II-EXA is shown below.

System power connector 1

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

RXE Management Port

System power connector 2

SCSI connector

RXE Expansion Port B

Mouse connector

Keyboard connector

USB 1

USB 2

Video connector (not supported)

Remote Supervisor Adapter II - EXA connectors and LEDs

Gigabit Ethernet connector

Upper Ethernet

status LED

Lower Ethernet

status LED

Gigabit Ethernet connector

RXE Expansion Port (A)

Figure 3. Rear view of the Remote Supervisor Adapter II-EXA model of the xSeries 445

Remote Supervisor Adapter models

The rear view of a server containing a Remote Supervisor Adapter is shown below.

System power connector 1

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

SCSI connector

RXE Management Port

System power connector 2

USB 1

Video connector

RXE Expansion Port B

Mouse connector

Keyboard connector

Remote Supervisor Adapter connectors and LEDs

Gigabit Ethernet connector

Upper Ethernet

status LED

Lower Ethernet

status LED

Gigabit Ethernet connector

RXE Expansion Port (A)

USB 2

Figure 4. Rear view of the Remote Supervisor Adapter model of the xSeries 445

6 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

System power connectors (1 and 2): The system power cords are connected to

these two connectors to provide power to the system.

RXE Expansion Port B: Use this port to connect the server to a remote I/O

enclosure when two SMP Expansion Modules are installed.

Mouse connector: Connect a mouse or other PS/2

device to this connector.

Keyboard port: Connect a keyboard to this port.

Remote Supervisor Adapter II-EXA connectors and LEDs: This group of

connectors and LEDs located on the back of the server is used for system-management information and control.

External power connector

Heartbeat LED (amber)

RSA II - EXA breakout port

Ethernet activity LED (green)

Ethernet link LED (green)

Power LED (green)

Video port

10/100 Ethernet port

Figure 5. Remote Supervisor Adapter II-EXA connectors and LEDs

v External power connector: This connector is used to connect the Remote

Supervisor Adapter II-EXA to an external power source.

v Heartbeat LED: This amber LED flashes continuously to indicate that there is

activity on the Remote Supervisor Adapter II-EXA.

v RSA II-EXA breakout port: The RSA II-EXA breakout cable is connected to this

port to provide two serial (communication) ports, one USB port, and one RS-485 port with two connectors.

v Ethernet activity LED: When the LED is green, there is activity on the Ethernet

LAN.

v Ethernet link LED: When the LED is green, the link is active. v 10/100 Ethernet port: Ethernet signal cables are connected to the Ethernet port. v Video port: Connect the signal cable for a monitor to this port.

Important: When the Remote Supervisor Adapter II-EXA is installed in place of

the Remote Supervisor Adapter, you must connect the monitor or console switch to this video port. The integrated video controller on the server is disabled for models with a Remote Supervisor Adapter II-EXA installed.

v Power LED: This green LED comes on and stays on when you plug in the

server.

Remote

and LEDs located on the back of the server is used for system-management information and control.

Supervisor Adapter connectors and LEDs: This group of connectors

Chapter 1. General information 7

External power connector

Error LED (amber)

Power LED (green)

ASM interconnect port

Management port

Ethernet activity LED (green)

Ethernet link LED (green)

10/100 Ethernet port

Figure 6. Remote Supervisor Adapter connectors and LEDs

v External power connector: You can connect an optional ac power adapter to

this connector.

v Error LED: This amber LED is lit when a system-management error has

occurred.

v ASM interconnect port: Connect signal cables for managing expansion-module

resources to this port.

v Ethernet activity LED: This green LED is lit when there is activity on the

Ethernet LAN.

v Ethernet link LED: This green LED is lit when the Ethernet link is active. v 10/100 Ethernet port: Connect Ethernet signal cables to this port. v Management port: Connect a serial cable to this port to enable system

management through a modem, or connect a null modem cable to this port to enable system management through a workstation or laptop computer.

v Power LED: This green LED comes on and stays lit when you plug in the server.

Ethernet status LED: This LED displays the link and activity status for the

Upper

upper Gigabit Ethernet port. When the LED is green, the link is active. When the LED blinks green and amber, there is activity on the Ethernet LAN.

Lower Ethernet status LED: This LED displays the link and activity status for the

lower Gigabit Ethernet port. When the LED is green, the link is active. When the LED blinks green and amber, there is activity on the Ethernet LAN.

Gigabit Ethernet connectors: Gigabit Ethernet Signal cables are connected to the

Gigabit Ethernet connectors. These ports support 10/100/1000 speed connections.

RXE Expansion Port A: Use this port to connect the server to a remote I/O

enclosure, when only one SMP Expansion Module is installed.

Video port: The signal cable for a monitor connects to the video port.

Important: This port is only supported on models with a Remote Supervisor

Adapter. If a Remote Supervisor Adapter II-EXA is installed in place of the Remote Supervisor Adapter. the integrated video controller on the server is disabled and the monitor is connected to the video port on the Remote Supervisor Adapter II-EXA.

USB 2: This is an automatically configured port that you can use to connect one or

more USB devices to the server, using Plug and Play technology.

8 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

USB 1: This is an automatically configured port that you can use to connect one or

more USB devices to the server, using Plug and Play technology.

RXE Management Port: Use this port to connect a management cable from the

server to a remote I/O enclosure.

SCSI port: This port is used to connect external SCSI devices to the server.

SMP Expansion port 3: This port is used to interconnect two SMP Expansion

Modules together in 16-way configurations.

SMP Expansion port 2: This port is used to interconnect two SMP Expansion

Modules together.

SMP Expansion port 1: This port is used to interconnect two SMP Expansion

Modules together.

Server power features

When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however, the server can respond to requests from the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to ac power but not turned on.

Turning on the server

Approximately 20 seconds after the server is connected to ac power, the power-control button becomes active, and you can turn on the server and start the operating system by pressing the power-control button.

You can also turn on the server in any of the following ways:

v If the server is connected to an Advanced System Management interconnect

network that contains at least one server with an optional Remote Supervisor Adapter installed, the server can be turned on from the Remote Supervisor Adapter user interface.

v If a power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

v If your operating system supports the system-management software for an

optional Remote Supervisor Adapter, the system-management software can turn on the server.

v If your operating system supports the Wake on LAN

feature can turn on the server.

When you press the power-control button on either the primary or secondary

Note:

server in a 16-way configuration, both servers will be turned on. If both servers do not turn on when either power-control button is pressed, see “Error symptoms” on page 230 and “Scalable partitions” on page 140.

feature, the Wake on LAN

Chapter 1. General information 9

Turning off the server

When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To remove all power from the server, you must disconnect it from the power source.

Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system.

Statement 5

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

You can turn off the server in any of the following ways:

v You can turn off the server from the operating system, if your operating system

supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically.

v You can press the power-control button to start an orderly shutdown of the

operating system and turn off the server, if your operating system supports this feature.

v If the operating system stops functioning, you can press and hold the

power-control button to turn off the server.

v If the server is connected to an Advanced System Management interconnect

network that contains at least one server with an optional Remote Supervisor Adapter installed, the server can be turned off from the Remote Supervisor Adapter user interface.

v The server can be turned off from the Remote Supervisor Adapter user interface. v If the Wake on LAN feature turned on the server, the Wake on LAN feature can

turn off the server.

v The Remote Supervisor Adapter can turn off the server as an automatic

response to a critical system failure.

When you press the power-control button on either the primary or secondary

Note:

10 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

IBM Director

With IBM Director, a network administrator can:

v View the hardware configuration of remote systems, in detail v Monitor the usage and performance of critical components, such as

microprocessors, disks, and memory

v Centrally manage individual or large groups of IBM and non-IBM Intel™-based

servers, desktop computers, workstations, and mobile computers on a variety of platforms

Director provides a comprehensive entry-level workgroup hardware manager.

IBM Key features include:

v Advanced self-management capabilities for maximum system availability v Multiple operating-system platform support, including Windows

Server 2003, Windows 2000, Windows XP Professional, Novell NetWare, Linux, and Caldera OpenUNIX

v Support for IBM and non-IBM servers, desktop computers, workstations, and

mobile computers

v Support for systems-management industry standards v Integration into leading workgroup and enterprise systems-management

environments

v Ease of use, training, and setup

Director also provides an extensible platform that supports advanced server

IBM tools that are designed to reduce the total cost of managing and supporting networked systems. By deploying IBM Director, you can achieve reductions in ownership costs through:

v Reduced downtime v Increased productivity of IT personnel and users v Reduced service and support costs

more information about IBM Director, see the IBM Director CD that comes with

For the server, the IBM Director publications on the CD, and the following Web pages:

Systems Management - Director Package

http://www.ibm.com/pc/qtechinfo/MIGR-40738.html This Web page includes links to software downloads and publications for

the latest release of IBM Director.

IBM xSeries Systems Management page

www.ibm.com/pc/ww/eserver/xseries/systems_management/index.html This Web page presents an overview of IBM Systems Management and

IBM Director.

IBM Universal Manageability page

http://www.ibm.com/pc/us/pc/um/index.html This Web page links to an IBM portfolio of advanced management tools

that help reduce costs and increase availability throughout the life cycle of a product.

you plan to use IBM Director to manage the server, you must install the

If applicable IBM Director updates, which could include a Service Pack for your release of IBM Director, individual emergency fixes (interim fixes), and a Director System Support Package (DSSP) for this server.

Chapter 1. General information 11

Note: For Automatic Server Restart (ASR) support and environmental-sensor

support, you must install version 3.1.1 of IBM Director.

To install the IBM Director updates, complete the following steps, in order:

1. If you plan to enable the Automatic Server Restart (ASR) feature, install the ASR device driver, which is available from the IBM Web site:

a. Go to http://www.ibm.com. b. Click Support & downloads. c. Click All downloads & drivers. d. In the Enter search terms field, type Advanced System Management 8870

and click Submit.

e. Select the applicable IBM Advanced System Management device driver for

the server and operating system.

f. Click the file link for the executable file to download the file, and follow the

instructions in the readme file to install the device driver.

2. Install the IBM Director application.

3. If the IBM Director CD that comes with the server includes the IBM Director Service Pack, install the Service Pack. If the DVD does not contain the Service Pack, check the IBM Web site to see if a Service Pack is available. If it is, download and install the Service Pack according to the instructions in its readme file.

4. Install any applicable interim fixes, DSSPs, and additional updates for the server from the IBM Web site:

a. Go to http://www.ibm.com. b. Click Support & downloads. c. Click All downloads & drivers. d. In the Enter search terms field, type director 8870 and click Submit. e. Select the interim fix, DSSP, or update that you want to download. f. Click the file link for the executable file to download the file, and follow the

instructions in the readme file to install the update.

The UpdateXpress program

The UpdateXpress program is available for most xSeries servers and server options. It detects supported and installed device drivers and firmware in the server and installs available updates. You can download the UpdateXpress program from the Web at no additional cost, or you can purchase it on a CD. To download the program or purchase the CD, go to http://www.ibm.com/pc/ww/eserver/xseries/serverguide/xpress.html.

12 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Chapter 2. Configuration

The following configuration programs are provided with the server:

v Configuration/Setup Utility

The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code in the server. Use it to configure management port assignments, change interrupt request (IRQ) settings, change the startup-device sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” on page 14 for more information.

Notes:

1. In a 16-way configuration some options or settings are defined through the primary server, while others must be defined on the individual server. Ensure that options or settings on the secondary server are correct before creating a scalable partition.

2. For information on creating, deleting, and configuring scalable partitions, see “Scalable partitions” on page 140.

v IBM ServerGuide Setup and Installation CD

The ServerGuide that are designed for the server. Use this CD during the installation of the server to configure basic hardware features, such as an integrated SCSI controller with RAID capabilities, and to simply the installation of your operating system. For information about using this CD, see “Using the ServerGuide Setup and Installation CD” on page 20.

™

program provides software-setup tools and installation tools

Notes:

1. If you are installing a Linux-based operating system, do not install the default ATI video driver. Instead, install the Video Electronics Standards Association (VESA) video driver and set the resolution to 1024 x 768.

2. If the server model comes with an operating system, such as Microsoft Windows 2000 Datacenter Server or VMware ESX server, see the software documentation provided with your software for configuration information

Ethernet controller configuration

To configure the integrated Ethernet controller, see “Configuring the Gigabit Ethernet controller” on page 24.

v Integrated system management firmware update utility program

For information about updating the integrated system management firmware, see “Updating the integrated system management firmware” on page 24.

v LSI Logic Configuration Utility

Use the LSI Logic Configuration Utility to configure the integrated SCSI controller with RAID capabilities and the devices that are attached to it. For information about using this utility program, see “Using the LSI Logic Configuration Utility program” on page 25.

v ServeRAID Manager

™

ServeRAID

Manager is available as a stand-alone program and as an IBM Director extension. If a ServeRAID adapter is installed in the server or if you are using the RAID capabilities of the integrated SCSI controller, use ServeRAID Manager to define and configure your disk-array subsystem before you install the operating system. For information about using this program, see “Using ServeRAID Manager” on page 25 for more information.

v Remote Supervisor Adapter configuration process

Configuration activities are also required for the Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA. See “Remote Supervisor Adapters” on page 32 for information about setting up and cabling the Remote Supervisor Adapter.

v Preboot Execution Environment (PXE) boot agent utility program

The PXE boot agent utility program is part of the BIOS code in the server. Use it to change network startup (boot) protocols and startup order and to select operating-system wake-up support. For information about using this utility program, see “Using the PXE boot agent utility program” on page 60.

Using the Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the BIOS code. You can use it to:

v Configure system devices and ports v Configure scalable partitions v Configure memory settings v Change the drive startup sequence v Enable USB keyboard and mouse support v Resolve configuration conflicts v Set the date and time v Set passwords and security settings

Starting the Configuration/Setup Utility program

Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the server.

Note: In a 16-way configuration some options or settings are defined through

the primary server, while others must be defined on the individual server. Ensure that options or settings on the secondary server are correct before creating a scalable partition.

2. When the prompt Press F1 for Configuration/Setup appears, press F1. If you have set both a power-on password and an administrator password, you must type the administrator password to access the full Configuration/Setup Utility menu. If you do not type the administrator password, a limited Configuration/Setup Utility menu is available.

Note: Depending on your configuration you might experience a delay before

the Configuration/Setup menu appears.

3. Select settings to view or change.

Configuration/Setup Utility menu choices

The following choices are on the Configuration/Setup Utility main menu. Depending on the version of the BIOS code in the server, some menu choices might differ slightly from these descriptions.

v System Summary

Select this choice to view configuration information, including the type, speed, and cache sizes of the microprocessors and the amount of installed memory. When you make configuration changes through other options in the Configuration/Setup Utility program, the changes are reflected in the system summary; you cannot change settings directly in the system summary.

This choice is on the full and limited Configuration/Setup Utility menu.

14 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

v System Information

Select this choice to view information about the server. When you make changes through other options in the Configuration/Setup Utility program, some of those changes are reflected in the system information; you cannot change settings directly in the system information.

This choice is on the full Configuration/Setup Utility menu only. – Product Data

Select this choice to view the machine type and model of the server, the serial number, and the revision level or issue date of the BIOS and diagnostics code stored in electrically erasable programmable ROM (EEPROM).

– System Card Data

Select this choice to view vital product data (VPD) for some server components.

Devices and I/O Ports

Select this choice to view or change assignments for devices and input/output (I/O) ports and to configure the remote console redirection.

Select this choice to enable or disable integrated SCSI and Ethernet controllers and all standard ports (such as the serial port). Enable is the default setting for all controllers. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). If you disable the integrated SCSI controller and no SCSI adapter is installed, the server will have no SCSI capability. If you disable the integrated Ethernet controller and no Ethernet adapter is installed, the server will have no Ethernet capability.

Select this choice to configure and enable the remote console redirection feature on the server. This feature allows the user to view POSTexecution, change system configuration settings and to use DOS based configuration utilities remotely. See “Remote console redirection” on page 18 for more information.

This choice is on the full Configuration/Setup Utility menu only.

v Date and Time

Select this choice to set the date and time in the server, in 24-hour format (hour:minute:second).

This choice is on the full Configuration/Setup Utility menu only.

v System Security

Select this choice to set passwords and the Remote Control Security settings. See “Passwords” on page 19 for more information about passwords. You can also enable the chassis-intrusion detector to alert you each time the server cover is open.

Note: In a 16-way configuration security settings are defined through the primary

This choice is on the full Configuration/Setup Utility menu only. – Power-on Password

Select this choice to set or change a power-on password. See “Power-on password” on page 19 for more information.

server. If you bypass the 16-way configuration during start up or start the servers in a stand alone configuration; then, you must define the security setting on each individual server.

Chapter 2. Configuration 15

– Administrator Password

Attention: If you set an administrator password and then forget it, there is

no way to change, override, or remove it. Yo u must replace the system board. This choice is on the Configuration/Setup Utility menu only if an optional IBM

Remote Supervisor Adapter is installed. Select this choice to set or change an administrator password. An

administrator password is intended to be used by a system administrator; it limits access to the full Configuration/Setup Utility menu. If an administrator password is set, the full Configuration/Setup Utility menu is available only if you type the administrator password at the password prompt. See “Administrator password” on page 20 for more information.

Start Options

Select this choice to view or change the start options. Changes in the start options take effect when you restart the server.

You can set keyboard operating characteristics, such as the keyboard speed, and you can specify whether the server starts with the keyboard number lock on or off. You can enable the server to run without a diskette drive, monitor, or keyboard.

The startup sequence specifies the order in which the server checks devices to find a boot record. The server starts from the first boot record that it finds. If the server has Wake on LAN hardware and software and the operating system supports Wake on LAN functions, you can specify a startup sequence for the Wake on LAN functions. You can also specify whether the integrated SCSI controller or a PCI SCSI adapter has boot precedence.

If you enable the boot fail count, the BIOS default settings will be restored after three consecutive failures to find a boot record.

You can enable a virus-detection test that checks for changes in the boot record when the server starts.

This choice is on the full Configuration/Setup Utility menu only.

v Advanced Setup

Select this choice to change settings for advanced hardware features.

Important: The server might malfunction if these options are incorrectly

configured. Follow the instructions on the screen carefully.

This choice is on the full Configuration/Setup Utility menu only. – CPU Socket State

You can enable a CPU socket and view the CPU socket state.

– System Partition Visibility

Select this choice to specify whether the System Partition is to be visible or hidden. See “Using the ServerGuide Setup and Installation CD” on page 20 for information about the System Partition.

– Memory Settings

Select this choice to manually enable a pair of memory connectors. If a memory error is detected during POST or memory configuration, the server automatically disables the failing pair of memory connectors and continues operating with reduced memory. After the problem is corrected, you must manually enable the memory connectors. Use the arrow keys to highlight the pair of memory connectors that you want to enable, and use the arrow keys to select Enable.

16 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

The following gives information about memory mirroring:

- The hot-add memory feature allows you to add DIMMs without turning off the server. This feature is supported only in those servers using Windows Server 2003 Enterprise or Datacenter editions.

- To use the hot-add memory feature memory mirroring must be Disabled.

- To use the hot-replace memory feature memory mirroring must be Enabled.

CPU Options

–

Select this choice to specify whether the serial number in the microprocessor is to be readable. You can also disable the microprocessor cache or set it to use the write-back or write-through method. Write-back caching generally provides better system performance.

– PCI Bus Control

Select this choice to view and set interrupts for PCI devices and to configure the master-latency-timer value for the server.

– Integrated System Management Processor Settings

Select this choice to enable or disable the Reboot on System NMI option on the menu. If you enable this option, the server will automatically restart 60 seconds after the service processor issues a nonmaskable interrupt (NMI) to the server. If you disable this option, the server will not restart. Enable is the default setting.

– Scalability Port Configuration

Select this choice to view a summary of the current scalability port configurations.

Note: Scalability ports are called SMP Expansion Ports in this publication.

– Scalable Partition Settings

Select this choice to view a summary of current scalable partition settings and to configure or delete partition settings.

Notes:

1. Partition settings are called partition descriptors in some IBM

documentation.

2. See “Scalable partitions” on page 140 for more information on creating,

deleting, and configuring scalable partitions.

Error Logs

Select this choice to view or clear error logs.

Note: When troubleshooting problems with PCI-X slots, you will notice that the

error logs report the PCI-X busses numerically. The numerical assignment will change depending on your configuration.

– POST Error Log

Select this choice to view the three most recent error codes and messages that were generated during POST. Select Clear error logs to clear the POST error log.

– System Event/Error Log

Select this choice to view the System Event/Error log, which contains all system error and warning messages that have been generated. Use the arrow keys to move between pages in the log. Select Clear error logs to clear the System Event/Error log.

Save Settings

Select this choice to save the changes you have made in the settings.

Chapter 2. Configuration 17

v Restore Settings

Select this choice to cancel the changes you have made in the settings and restore the previous settings.

v Load Default Settings

Select this choice to cancel the changes you have made in the settings and restore the factory settings.

v Exit Setup

Select this choice to exit from the Configuration/Setup Utility program. If you have not saved the changes you have made in the settings, you are asked whether you want to save the changes or exit without saving them.

Additional Configuration/Setup Utility menu choices

With IBM Remote Supervisor Adapter in the server, you can view the following additional menu choices:

v System Card Data

Select this choice to display information about the server.

v PCI Slot/Device Information

Select this choice to view the properties of adapters installed in PCI slots.

v Administrator Password

Select this choice to set or change the administrator password.

v Remote Control Security Settings

Select this choice to set a remote-control password. When you set a remote-control password, you can also set the number of times the wrong remote-control password can be entered before the user is locked out of the server, and the duration before another attempt is allowed.

v Remote Supervisor Adapter Settings

Select this choice to view the MAC address, IP address, subnet mask address, and gateway information and to set the DHCP control.

For a list of supported options for the server, go to http://www.ibm.com/pc/us/compat/.

Remote console redirection

From the Device I/O Ports choice, you can enable and configure the remote console redirection through the Remote Console Redirection submenu. The

Devices and I/O Ports choice is on the full Configuration/Setup menu only.

Complete the following steps to enable and configure the remote console redirection feature:

1. Ensure that you have installed and enabled the serial port that comes with the server. See “Installing the serial port” on page 91.

2. From the Devices and I/O Ports choice, use the Up Arrow and Down Arrow keys (↑ and ↓) to select Remote Console Redirection; then, press Enter. The Remote Console Redirection window opens.

3. In the Remote Console Redirection window Enable the remote console redirection and enter the necessary settings for the server to work with a remote console.

Note: The remote console settings must match those in the Remote Console

Redirection window to ensure proper operation.

4. Once you have made the necessary changes, press Esc.

18 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Passwords

5. Select Save Settings; then, press Enter.

6. Confirm your selection; then, exit the Configuration/Setup Utility program.

7. Connect the server to a remote console using a null modem cable.

From the System Security choice, you can set, change, and delete a power-on password and an administrator password. The System Security choice is on the full Configuration/Setup menu only.

Note: In a 16-way configuration, passwords reside with the primary server. Upon

separation, the secondary server will revert to its original password.

If you set only a power-on password, you must type the power-on password to complete the system startup, and you have access to the full Configuration/Setup Utility menu.

An administrator password is intended to be used by a system administrator; it limits access to the full Configuration/Setup Utility menu. If you set only an administrator password, you do not have to type a password to complete the system startup, but you must type the administrator password to access the Configuration/Setup Utility menu.

If you set a power-on password for a user and an administrator password for a system administrator, you can type either password to complete the system startup. A system administrator who types the administrator password has access to the full Configuration/Setup Utility menu; the system administrator can give the user authority to set, change, and delete the power-on password. A user who types the power-on password has access to only the limited Configuration/Setup Utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority.

Power-on password

If a power-on password is set, when you turn on the server, the system startup will not be completed until you type the power-on password. You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the password.

When a power-on password is set, you can enable the Unattended Start mode, in which the keyboard and mouse remain locked but the operating system can start. You can unlock the keyboard and mouse by typing the power-on password.

If you forget the power-on password, you can regain access to the server in any of the following ways:

v If an administrator password is set, type the administrator password at the

password prompt. Start the Configuration/Setup Utility program and reset the power-on password.

v Remove the battery and then reinstall the battery (see “Replacing the battery” on

page 154).

v Change the position of the power-on password override jumper (J20) to bypass

the power-on password check (see “I/O board internal connectors” on page 166). You can then start the Configuration/Setup Utility program and change the power-on password. For the location of the password override jumper, see “I/O board internal connectors” on page 166.

Chapter 2. Configuration 19

Notes:

1. Before changing any switch settings or moving any jumpers, turn off the server; then, disconnect all power cords and external cables. (Review the information in “Safety information” on page 257 and “Turning off the server” on page 10).

2. Any system-board switch or jumper blocks that are not shown in the illustrations in this book are reserved.

Administrator password

If an administrator password is set, you must type the administrator password for access to the full Configuration/Setup Utility menu. You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the password. The Administrator

password choice is on the Configuration/Setup Utility menu only if an IBM Remote

Supervisor Adapter is installed.

Attention: If you set an administrator password and then forget it, there is no way

to change, override, or remove it. You must replace the system board.

Using the ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD includes an easy-to-use setup and installation program that is designed for your IBM server. The ServerGuide program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware. The ServerGuide program simplifies operating-system installations by providing updated device drivers and, in some cases, installing them automatically.

Note: If the server model came with an operating system, such as Microsoft

Windows 2000 Datacenter Server or VMware ESX server, see the software documentation provided with your software for configuration information.

If a later version of the ServerGuide program is available, you can download a free image of the ServerGuide Setup and Installation CD, or you can purchase the CD. To download the image, go to the IBM ServerGuide Web page at http://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html. To purchase the latest

ServerGuide Setup and Installation CD, go to the ServerGuide fulfillment Web site

at http://www.ibm.com/pc/coupon/.

The ServerGuide program has the following features to make setup easier:

v An easy-to-use interface with online help v Diskette-free setup, and configuration programs that are based on detected

hardware

v ServeRAID Manager program, which configures your ServeRAID adapter or

integrated SCSI controller with RAID capabilities

v A system BIOS code update program, which updates the BIOS code directly from

the CD

v Device drivers that are provided for the server model and detected hardware v Operating-system partition size and file-system type that are selectable during

setup

20 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

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IBM eServer 445 xSeries Hardware Maintenance Manual And Troubleshooting Manual

Specifications and Main Features

Frequently Asked Questions

User Manual