IBM eServer 342 xSeries User Reference Manual

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IBM

SC06-P458-90

User’s Reference

xSeries 342

IBM

IBM xSeries 342

User’s Reference

Note:

Before using this information and the product it supports, be sure to read the general information in Appendix A, “Product warranty and notices,” on page 125.

Second Edition (July 2001)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

iii

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1. Introducing the IBM xSeries 342 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

What your IBM xSeries 342 offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Reliability, availability, and serviceability features . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operator information panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2. Arranging your workspace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 3. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . 11

Choices available from the Configuration/Setup main menu . . . . . . . . . . . . . . . . 12

Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Starting the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Choices available from the SCSISelect menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the PXE Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 4. Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setup and configuration overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Typical NOS installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting up or updating multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing your NOS without ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Additional programs included with ServerGuide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 5. Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Major components of the xSeries 342 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

System board option connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

System board internal cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

System board external port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

System board switches and jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

System board LED locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Light Path Diagnostics panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Remind button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Working inside a server with power on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Removing the cover and bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

iv Book Title

Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing an adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

SCSI drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing a hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing a non-hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Installing memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing a microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Installing a hot-swap power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit. . . . . . . . . . . . . . . . 64

Replacing a hot-swap fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Installing the server cover and bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Connecting external options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Input/output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Auxiliary-device (pointing device) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Ethernet ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Universal Serial Bus ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Integrated System Management ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Video port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Ultra160 SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Cabling the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Installing the server in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Diagnostic tools overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Small computer system interface messages (some models) . . . . . . . . . . . . . . . . . . 93

Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Identifying problems using LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Power-supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Light Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Diagnostics panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

System environmental monitor subsystem LED . . . . . . . . . . . . . . . . . . . . . . . . 104

Light Path Diagnostics table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Recovering BIOS code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Network connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Ethernet controller troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Ethernet controller messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Getting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Contents v

Getting help and service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Purchasing additional services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Appendix A. Product warranty and notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

IBM Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Important notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Federal Communications Commission (FCC) Statement. . . . . . . . . . . . . . . . . . 135

Industry Canada Class A emission compliance statement. . . . . . . . . . . . . . . . . 135

Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . 136

United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . 136

European Union EMC Directive conformance statement . . . . . . . . . . . . . . . . . . 136

Taiwan electrical emission statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . 136

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

vi Book Title

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

viii IBM xSeries 342: User’s Reference

Antes de instalar este producto lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1

Danger

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical

outlet.

• Connect to properly wired outlets any equipment that will be attached to

this product.

• When possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or

structural damage.

• Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

• Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlets.

5. Turn device ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlets.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

x IBM xSeries 342: User’s Reference

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water.

• Heat to more than 100 C (212 F)

• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

Danger

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe

Statement 4

≥18 kg (39.7 lbs)

≥32 kg (70.5 lbs)

≥55 kg (121.2 lbs)

CAUTION: Use safe practices when lifting.

Statement 5

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

xii IBM xSeries 342: User’s Reference

Statement 8

CAUTION:

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Chapter 1. Introducing the IBM xSeries 342

Your IBM

xSeries 342 is a high-performance server that supports

symmetric multiprocessing (SMP). It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and large amounts of reliable data storage.

Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of your server. These design features make it possible for you to customize the system hardware to meet your needs today, while providing flexible expansion capabilities for the future.

Your IBM xSeries 342 server comes with a three-year limited warranty and 90-Day IBM Start Up Support. If you have access to the World Wide Web, you can obtain upto-date information about your server model and other IBM server products at the following World Wide Web address: http://www.ibm.com/eserver/xseries/.

Note: The information label containing the serial number, machine type, model

number, and agency marks for your server is located on the right side of the server. Labels containing the serial number are also located on the back of the server and at the bottom of the bezel.

For service, assistance, or additional information on 90-Day IBM Start Up Support and the World Wide Web, see “Getting information, help, and service” on page 121.

2 IBM xSeries 342: User’s Reference

Features and specifications

The following table provides a summary of the features and specifications for your xSeries 342 server.

*KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB equals approximately 1000000000 bytes.

Microprocessor:

• Intel

Pentium® III

• 256 or 512 KB Level-2 cache

• Supports up to two

microprocessors

Memory:

• Maximum: 4 GB

• Type: ECC, SDRAM, PC133,

registered DIMMs

• Four slots (two-way interleaved)

Drives standard:

• Diskette: 1.44 MB

• CD-ROM: 24X IDE

Expansion bays:

• Hot-swap: Three slim high

• Non-hot-swap: Two 5.25-inch,

replaceable with a three slim-high hot-swap drive expansion option

PCI expansion slots:

• One 33 MHz/32-bit

• Two 33 MHz/64-bit

• Two 66 MHz/64-bit

Hot-swap power supplies:

270 Watt (115-230 V ac)

• Minimum: One

• Maximum: Two - the second power

supply provides redundant power

Video:

• S3 video controller

• Compatible with SVGA and VGA

• 8 MB video memory

Size (rack model 3U):

• Height: 128 mm (5 in.)

• Depth: 695 mm (27.3 in.)

• Width: 440 mm (17.3 in.)

• Weight: 21.3 to 29.5 Kg (47 to 65

lb) depending upon configuration

Integrated functions:

• Dual channel Ultra160 SCSI controller

• One 10BASE-T, 100BASE-TX, 100BASE-FX, Intel Ethernet controller with Alert on LAN

™

and

Wake on LAN

support

• Two serial ports

• Two Universal Serial Bus ports

• Keyboard port

• Mouse port

• Video port

• Integrated System Management

(ISM) Processor

— Two ISM (RJ-45) connectors — One system management

Serial C port

Acoustical noise emissions:

• Sound power, idling (open bay):

6.6 bel maximum

• Sound power, operating: 6.8 bel maximum

• Sound pressure, operating: 53 dBa maximum

Redundant cooling:

Three hot-swap fans

Environment:

• Air temperature: — Server on: 10° to 35° C

(50° to 95° F). Altitude: 0 to 914 m (2998 ft)

— Server on: 10° to 32° C

(50° to 89.6° F). Altitude: 914 m (2998 ft) to 2133 m (6998 ft)

— Server off: 10° to 43° C

(50° to 109.4° F). Maximum altitude: 2133 m (6998 ft)

• Humidity: — Server on: 8% to 80% — Server off: 8% to 80%

Heat output:

Approximate heat output in British thermal units (Btu) per hour

• Minimum configuration: 375 Btu (110 watts)

• Maximum configuration: 1300 Btu (380 watts)

Electrical input:

• Sine-wave input (50-60 Hz) required

• Input voltage low range: — Minimum: 100 V ac — Maximum: 127 V ac

• Input voltage high range: — Minimum: 200 V ac — Maximum: 240 V ac

• Input kilovolt-amperes (kVA)

approximately: — Minimum: 0.08 kVA (0.076

kW)

Table 1. Features and Specifications.

Chapter 1. Introducing the IBM xSeries 342 3

Notices and statements used in this book

The caution and danger statements also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD that comes with your xSeries product. Each statement is numbered for easy reference to the corresponding statements in the safety book.

The following types of notices and statements are used in this book:

• Note: These notices provide important tips, guidance, or advice.

• Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

• Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.

• Caution: These statements indicate situations that can be potentially hazardous to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

• Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

What your IBM xSeries 342 offers

Server features

The xSeries 342 server is designed to be cost-effective, powerful, and flexible. Your server offers:

• Impressive performance using an innovative approach to SMP Your server supports up to two Intel Pentium III microprocessors. Your server

comes with one microprocessor installed; you can install an additional microprocessor to enhance performance and provide SMP capability.

• Large data-storage and hot-swap capabilities All models of the server support up to three hot-swap hard disk drives. This hot-

swap feature enables you to remove and replace hard disk drives without turning off the server. The xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit option is available to add three additional drive bays.

• Optional PCI adapters Your server uses peripheral component interconnect (PCI) bus architecture to

provide compatibility with a wide range of existing hardware devices and software applications. Your server supports up to five PCI adapters in the expansion slots on the system board.

• Redundant cooling capability The redundant cooling capability of the hot-swap fans in your server allows

continued operation if one of the fans fails. You can also replace a failing hotswap fan without turning off the server.

• Optional redundant power capability You can install an additional 270-watt power supply in your server to provide

redundant power for your server. The Power Non-Redundant (NON) light emitting diode (LED) in the group of diagnostic LEDs on the system board is lit when the power load is 270 watts or greater with two power supplies installed.

4 IBM xSeries 342: User’s Reference

• Large system memory

The memory bus in your server supports up to 4GB (GB equals approximately 1 000 000 000 bytes) of two-way interleaved system memory. The memory controller provides error correcting code (ECC) support for up to four industry standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamicrandom access memory (SDRAM) dual inline memory modules (DIMMs).

• Integrated System Management (ISM) Processor The IBM Integrated System Management Processor provides environmental

monitoring for your server. This system environmental monitor supports the Automatic Server Restart (ASR) feature, and it can issue system alerts using the Alert on LAN features of the integrated Ethernet controller. Future firmware code releases for the Integrated System Management Processor will support additional functions and features. These features will include dial-in support using the dedicated system management serial port C, alert forwarding through the integrated system management (ISM) connectors, error logging, support for communication between the Integrated System Management Processor and more robust IBM system management adapters and controllers.

• Integrated network environment support Your server comes with an Ethernet controller on the system board. This Ethernet

controller has an interface for connecting to 10-MBps or 100-MBps networks. The server automatically selects between 10BASE-T and 100BASE-TX. The controller provides full-duplex (FDX) capability, which allows simultaneous transmission and reception of data on the Ethernet local area network (LAN).

• Redundant network-interface card The addition of an optional, redundant network interface card (NIC) provides a

failover capability to a redundant Ethernet connection. If a problem occurs with the primary Ethernet connection, all Ethernet traffic associated with this primary connection is automatically switched to the redundant NIC. This switching occurs without data loss and without user intervention.

• Optional digital linear tape drive The addition of an optional digital linear tape drive (DLT) allows quick backup of

large amounts of data.

• IBM ServerGuide

™

CDs

The ServerGuide CDs included with your server provide programs to help you set up your server and install the network operating system (NOS). The ServerGuide program detects the hardware options installed, and provides the correct configuration programs and device drivers. In addition, the ServerGuide CDs include a variety of application programs for your server. See Chapter 4, “Using the ServerGuide CDs,” on page 21 for more information.

Reliability, availability, and serviceability features

RAS features

Three of the most important features in server design are reliability, availability, and serviceability (RAS). These factors help to ensure the integrity of the data stored on your server; that your server is available when you want to use it; and that should a failure occur, you can easily diagnose and repair the failure with minimal inconvenience.

The following is an abbreviated list of the RAS features that your server supports.

• Menu-driven setup, system configuration, RAID configuration, and diagnostic programs

• Power-on self-test (POST)

Chapter 1. Introducing the IBM xSeries 342 5

• ROM resident diagnostics

• Integrated System Management Processor

• Predictive failure alerts

• Power and temperature monitoring

• Microprocessor built-in self-test (BIST), internal error signal monitoring,

configuration checking, CPU/VRM failure identification through Light Path Diagnostics technology

• Diagnostic support of ServeRAID

™

adapters and Ethernet adapters

• Cable detection

• Hot-swap drive bays

• Error codes and messages

• System error logging

• Upgradable BIOS, diagnostics, and system management code

• Automatic restart after a power failure

• Parity checking on the SCSI and PCI buses

• Error checking and correcting (ECC) memory

• Redundant hot-swap power supply option

• Redundant hot-swap cooling

• Redundant Ethernet capabilities (with optional adapter)

• Vital product data (VPD) on processor complex, system board, power backplane,

SCSI backplane, and each power supply

• Operator information panel and group of diagnostic LEDs on the system board

• Remind button to temporarily turn off LEDs for nonvital alerts

• Customer support center 24 hours per day, 7 days a week

Server controls and indicators

Controls and indicators

The following illustration shows the controls and indicators on the front of your server.

Note: The illustrations in this document might differ slightly from your hardware.

System power light: When this green light is on, system power is present in the

server. When this light flashes, the server is in standby mode (the system power supply is turned off and ac current is present). When this light is off, either a power supply, ac power, or a light has failed.

Attention: If this light is off, it does not mean there is no electrical current present in the server. The light might be burned out. To remove all electrical current from the

1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.

System power light (green)

Power control button

Reset button

Operator information panel

Hard disk drive activity light (green) Hard disk drive status light (amber)

Serial number

Power-control-button shield (if installed)

6 IBM xSeries 342: User’s Reference

server, you must unplug the server power cords from the electrical outlets or from the UPS.

Power-control button shield: You can install this circular disk over the powercontrol button to prevent accidental manual power-off. This disk is provided with your server.

Power-control button: Press this button to manually turn the server on or off.

Reset button: Press this button to reset the server and run the power-on self-test

(POST).

Operator information panel: The lights on this panel give status information for your server. See “Operator information panel” on page 7 for more information.

Hard disk drive status light: Each of the hot-swap drives has a hard disk drive status light. When this amber light is on continuously, the drive has failed.

If a ServeRAID adapter is installed and this light flashes slowly (one flash per second), the drive is being rebuilt. When the light flashes rapidly (three flashes per second), the controller is identifying the drive.

Hard disk drive activity light: Each of the hot-swap drives has a hard disk drive activity light. When this green light is flashing, the controller is accessing the drive.

AC power light: This green light on the power supply (behind the bezel) provides status information about the power supply. During normal operation, both the ac and dc power lights are on. For any other combination of lights, see “Power-supply LEDs” on page 103.

DC power light: This green light on the power supply (behind the bezel) provides status information about the power supply. During normal operation, both the ac and dc power lights are on. For any other combination of lights, see “Power-supply LEDs” on page 103.

DC power LED (green)

AC power LED (green)

Chapter 1. Introducing the IBM xSeries 342 7

Operator information panel

The following illustration shows the lights on the operator information panel on the front of the server. (See “Server controls and indicators” on page 5 for the location of the operator information panel.)

Note: The illustrations in this document might differ slightly from your hardware.

SCSI hard disk drive activity light: This green light is on when there is activity on a

hard disk drive.

Ethernet transmit/receive activity light: When this green light is on, there is transmit or receive activity to or from the server. This light stays on even if the server power is turned off.

Ethernet link status light: This green LED lights when there is an active connection on the Ethernet port during typical operation, when the system is powered off the LED remains green.

Information light: This amber light is on when the information log contains information about certain conditions in your server that might affect performance.

System error light: This amber light is lit when a system error occurs. An LED on the diagnostic LED panel will also be on to further isolate the error.

See “Diagnostics panel” on page 104 for more information on the diagnostics panel.

Turning on the server

Starting the server

After you plug the power cord of your server into the power supply and an electrical outlet, you can start the server in several ways:

• You can turn on the server by pressing the power-control button on the front of the server.

• If the server is turned on, a power failure occurs, and unattended-start mode is enabled in the Configuration/Setup utility program, the server will start automatically when power is restored.

• If ac power is present, the server is off, and the wake-up feature is enabled in the Configuration/Setup utility program, the wake-up feature will turn on the server at the set time.

• The Integrated System Management Processor can also turn on the server.

SCSI Hard Drive Activity Light (green)

System Error Light (amber)

Information Light (amber

)

Ethernet Transmit/ Receive Activity Light (green)

Ethernet Link Status Light (green)

LINK

8 IBM xSeries 342: User’s Reference

• If ac power is present, the system is off, and the Wake on LAN feature is enabled,

the system can be turned on by a network wake-up from the onboard Intel Ethernet controller.

Turning off the server

You can turn off the server in any of the following ways:

• You can press the power-control button on the front of the server. This starts an orderly shutdown of the operating system, if this feature is supported by your operating system.

Note: After turning off the server, wait at least 5 seconds before you press the

power-control button to turn on the server again.

• You might need to press and hold the power-control button for more than 4 seconds to cause an immediate shutdown of the server and to force the power off. You can use this feature if the operating system stops functioning.

• You can disconnect the server power cords from the electrical outlets to shut off all power to the server.

Note: After disconnecting the power cords, wait approximately 15 seconds for

your system to stop running. Watch for the power-on light to stop blinking.

• If the system was turned on by the Wake on LAN feature, you can turn it off by either a software routine or by the fail-safe, power-down counter.

• The system environment monitor subsystem can turn off the server.

Statement 5

Chapter 2. Arranging your workspace

To get the most from your server, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspace.

Comfort

Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best.

Sitting in the same position for a long time can cause fatigue. A good chair can make a big difference. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest.

When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard and your hands and fingers relaxed. You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so you can view it without having to twist your body. Also position other equipment you use regularly, such as the telephone or a mouse, within easy reach.

Glare and lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have tried all other methods of reducing glare.

Dust buildup compounds problems that are associated with glare. Remember to clean your monitor screen periodically using a soft cloth that is moistened with a nonabrasive liquid glass cleaner.

Air circulation

Your server and monitor produce heat. Your server has one or more fans that pull in fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6

10 IBM xSeries 342: User’s Reference

inches) of air space is sufficient. Also, make sure that the vented air is not blowing on someone else.

Electrical outlets and cable lengths

The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of your server.

When arranging your workspace:

• Avoid the use of extension cords. When possible, plug the server power cords directly into electrical outlets.

• Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally.

For more information about power cords, refer to the power cord information in this on-line publication.

Chapter 3. Configuring your server

The following configuration programs are provided with your server:

• Configuration/Setup Utility

This program is part of the basic input/output system (BIOS) code that comes with your server. You can use this program to configure serial port assignments, change interrupt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” for more information.

• SCSISelect Utility

With the built-in SCSISelect Utility program, you can configure the devices attached to the integrated SCSI controller. See “Using the SCSISelect utility program” on page 16 for more information.

• PXE Boot Agent Utility

The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of the BIOS code that comes with your server. You can use this program to change network startup (boot) protocols and startup (boot) order, to select operating system wake-up support, and to set menu wait times. See “Using the PXE Boot Agent Utility program” on page 18 for more information.

Attention: The network setup protocols and startup order options are not supported on this product.

• ServerGuide CDs

The ServerGuide CDs include software setup and installation tools specifically designed for IBM xSeries servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running. See Chapter 4, “Using the ServerGuide CDs,” on page 21 for more detailed information.

• ServeRAID programs

The ServeRAID programs come with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled. If your server has a ServeRAID adapter installed, you must use the ServeRAID configuration program to define and configure your disk-array subsystem before you install your operating system. Refer to the ServeRAID documentation provided on the IBM xSeries Documentation CD for more information.

Using the Configuration/Setup Utility program

This section provides the instructions needed to start the Configuration/Setup Utility program and descriptions of the menu choices available.

Starting the Configuration/Setup Utility program

To start the Configuration/Setup Utility program:

1. Turn on the server and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

3. Follow the instructions that appear on the screen.

12 IBM xSeries 342: User’s Reference

Choices available from the Configuration/Setup main menu

From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following:

Notes:

1. You can press F1 to display Help information for a selected menu item.

2. Some menu choices might differ depending on the types of passwords set for your system and IBM system management adapters, or in the version of BIOS code installed on your server.

Descriptions of the choices available from the main menu are as follows:

• System Summary

Select this choice to display configuration information. This includes the type and speed of the microprocessors and the amount of memory installed.

Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.

• System Information

Select this choice to display information about your server. Changes that you make on other menus might appear on this summary screen. You cannot edit any fields.

IBM Server Setup - © Copyright IBM Corporation 2001

<F1> Help < > < > Move <Esc> Exit <Enter> Select



 

     

System Summary System Information

Devices and I/O Ports Date and Time System Security Start Options Advanced Setup Error Logs

 Product Data

Save Settings Restore Settings Load Default Settings

Exit Setup

Configuration/Setup Utility

Chapter 3. Configuring your server 13

— System Card Data

Select this choice to view vital product data (VPD) for some server components.

• Product Data

Select this choice to view system information, such as the machine type and model, the server serial number, and the revision level or issue date of the BIOS code stored in the flash electrically erasable programmable ROM (EEPROM).

• Devices and I/O Ports

Select this choice to view or change the assignments for devices and input/output ports.

• Date and Time

Select this choice to set the system date and time when the server is started. The system time is in a 24-hour format: hour:minute:second.

• System Security

Select this choice to set passwords or the Remote Control Security settings. You can implement two levels of password protection:

— Power-on Password

Select this choice to set or change a power-on password. See “Using passwords” on page 15 for more information.

— Remote Control Security Settings

Use this option to set the password for remote access to the server. You can set the number of failed logins before the server cuts off access.

• Start Options

Select this choice to view or change the start options. This choice appears only on the full Configuration/Setup Utility main menu. Start options takes effect when you start your server.

You can select keyboard operating characteristics, such as the keyboard speed. You also can specify whether the keyboard number lock starts on or off. You also can enable the server to run without a diskette drive, monitor, or keyboard.

— Server Startup Sequence

The server uses a startup sequence to determine the device from which the operating system loads. For example, you can define a startup sequence that checks for a startable diskette in the diskette drive, then checks the hard disk drive in bay 1, and then checks a network adapter.

— Wake on LAN

If you have the appropriate Wake on LAN software installed and enabled, the server uses the alternative startup sequence instead of the primary startup sequence. The default Wake on LAN setting is Disabled.

You can select the order in which the devices are started at the Boot Priority option. The default setting is PCI slots, which allocates memory in the following order:

1. Integrated Video Controller

2. PXE Boot Agent Utility

3. PCI Slot 1

4. PCI Slot 2

5. PCI Slot 3

6. PCI Slot 4

14 IBM xSeries 342: User’s Reference

7. PCI Slot 5

8. Integrated SCSI Controller If you select the Onboard SCSI setting, the server allocates memory in the

following order:

1. Integrated Video Controller

2. PXE Boot Agent Utility

3. Integrated SCSI Controller

4. PCI Slot 1

5. PCI Slot 2

6. PCI Slot 3

7. PCI Slot 4

8. PCI Slot 5

When the server is powered on, a limited amount of memory is allocated for PCI devices during POST. If the memory resources are exhausted during POST, you receive a 00180100 POST error mesage. Changing the boot priority can change the sequence of memory resources allocation, resulting in the 00180100 POST error message. For more information on the 00180100 POST error message, see page 91.

You canalso select which PCI SCSI adapter is given boot precedence. The first drive that is attached to the selected adapter will be assigned drive number 80L and the operating system will start from that drive. The default for boot precedence is Disabled. The range of choices depends upon the number of PCI SCSI adapters installed in the server. You can enabled a virus-detection test that checks for changes in the mast boot record at startup. You can also choose to run POST in the enhanced mode or the quick mode.

• Advanced Setup

Select this choice to change values for advanced hardware features, such as cache control, and PCI configuration.

A warning message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.

— Core Chipset Control

Select this choice to modify settings that control features of the core chip set on the system board.

Attention: Do not make changes here unless directed to do so by an IBM authorized service representative.

— System Partition Visibility

Select this choice to choose whether the System Partition is visible or hidden.

— Memory Settings

Select this choice to manually disable or enable a bank of memory. If a memory error is detected during POST or memory configuration, the

server can automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select Memory Settings from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable.

— CPU Options

Select this choice to set the system cache type for all microprocessors.

Chapter 3. Configuring your server 15

— PCI BUS Control

Select this choice to view and identify system resources used by PCI devices. PCI devices automatically communicate with the server configuration information. This usually results in automatic configuration of a PCI device.

Attention: You must use the menu selections to save custom settings for the PCI Slot/Device Information choice. The save, restore and load default settings choices on the main menu of the Configuration/Setup Utility do not save the PCI Slot/Device Information settings.

After making changes, select:

– PCI MLT to save the changes and return to the Advanced Setup menu. – PCI Interrupt Routing to ignore the changes, restore the previous

settings, and return to the Advanced Setup menu.

• Error Logs

Select this choice to view or clear error logs. — Select POST Error Log to view the three most recent error codes and

messages that the system generated during POST. You can also select Clear error logs to clear the contents of this log. Press Esc to exit without clearing the error logs.

• Save Settings

Select this choice to save your customized settings.

• Restore Settings

Select this choice to delete your changes and restore the previous settings.

• Load Default Settings

Select this choice to cancel your changes and restore the factory settings.

• Exit Setup

If you have made any changes, the program will prompt you to save the changes or exit without saving the changes.

Using passwords

After you select System Security, you can set a power-on password or remote access password. After you select this choice, you can implement the protection level for the power-on password.

Power-on password

After you set a power-on password, you can enable the unattended-start mode. This locks the keyboard and mouse, but allows the system to start the operating system. The keyboard and mouse remain locked until you enter the correct password.

You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your power-on password. Keep a record of your password in a secure place. If you forget the power-on password, you can regain access to the server through one of the following methods:

• Change the position of the password override switch as described in “Setting the password override switch”.

• Remove the battery and then install the battery.

Setting the password override switch: The following illustration shows the location of the password override switch, switch 6 of switch block 1, on the system board.

Note: The illustrations in this document might differ slightly from your hardware.

16 IBM xSeries 342: User’s Reference

To set the password override switch:

1. Review the information in “Before you begin” on page 35.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover and bezel” on page 43.

3. Change the setting of the password override switch (switch 6 on switch block 1 on the system board) to the opposite side of the switch. This allows one opportunity to enter the Setup Utility to change or delete the power-on password.

4. Install the server cover and connect all external cables and power cords (see “Installing the server cover and bezel” on page 66).

5. Turn on the server.

Note: You can now start the Configuration/Setup Utility program and set a power-on

password. Restart the server; then, press the F1 key to enter the Setup Utility. Select System Security and change or delete the power-on password. If the power-on password is not changed or deleted, the old password will be reinstated the next time you start the server.

Remote-control security settings

Select this choice to set a remote-control password, which provides access to all choices on the Configuration Setup Utility main menu. You can set the following features:

• Set or read current system management adapter

• Set lockout threshold. Enter a number of failed login attempts. Once this number

is reached, the server locks up. You can also set the server to lock up if no password is entered for a set number of minutes.

Using the SCSISelect utility program

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:

Password override switch (switch 6 of switch block 1)

1 2 3 4 5 6 7 8

SW1

Chapter 3. Configuring your server 17

• View the default SCSI IDs

• Locate and correct configuration conflicts

• Perform a low-level format on a SCSI hard disk

The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available.

Note: If your server has a RAID adapter installed, use the configuration method

supplied with the RAID adapter to view or change SCSI settings for devices attached to the adapter.

Starting the SCSISelect utility program

To start the SCSISelect utility program:

1. Turn on the server.

2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears, press Ctrl+A.

3. When prompted, select either channel A or channel B.

4. Use the arrow keys to select a choice from the menu.

• Press Esc to return to the previous menu.

• Press the F5 key to switch between color and monochrome modes (if your

monitor permits).

5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

18 IBM xSeries 342: User’s Reference

Choices available from the SCSISelect menu

The following choices appear on the SCSISelect Utility menu:

• Configure/View Host Adapter Settings

Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen.

You can view or change the following controller settings:

— Host Adapter SCSI ID

Select this choice to view the SCSI controller ID, normally 7.

— SCSI Parity Checking

Select this choice to view the assigned value of Enabled.

— Host Adapter SCSI Termination

Select this choice to view the assigned value of Enabled.

— Boot Device Options

Select this choice to configure startable device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

— SCSI Device Configuration

Select this choice to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

Note: The Maximum Sync Transfer Rate represents the transfer rate for

Ultra SCSI devices.

– The transfer rate for Ultra160 SCSI LVD devices is 160.0 MBps. – The transfer rate for Ultra2 SCSI LVD devices is 80.0 MBps. – The transfer rate for Fast SCSI devices is 20.0 MBps.

— Advanced Configuration Options

Select this choice to view or change the settings for advanced configuration options.

• SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.

To use the utility program, select a drive from the list. Read the screens carefully before making a selection.

Note: If you press Ctrl+A before the selected drives are ready, an Unexpected

SCSI Command Failure screen might appear. Restart the server and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A.

Using the PXE Boot Agent Utility program

The PXE boot agent is a built-in, menu-driven configuration utility program that comes with your server. Depending on your server model, you can:

• Select whether to display the setup prompt

• Set menu wait time

• Select operating-system wake-up support

Attention: The network startup protocols and startup order options are not supported on this product

Chapter 3. Configuring your server 19

The following sections provide instructions for starting the PXE Boot Agent Utility program and descriptions of the menu choices that are available.

Starting the PXE Boot Agent Utility program

To start the PXE Boot Agent Utility program:

1. Turn on the server.

2. When the Initializing Intel (R) Boot Agent Version X.X.XX PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.

Note: By default you will have 2 seconds after the prompt appears on the screen

to press Ctrl+S.

3. Use the arrow keys or press Enter to select a choice from the menu.

• Press Esc to return to the previous menu.

• Press the F4 key to exit.

4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

Choices available from the PXE Boot Agent Utility menu

The following choices appear on the PXE Boot Agent Utility menu:

• Network Boot Protocol PXE is the default value for this menu item. Note: Do not change this value. There are no other network boot protocols

supported.

• Boot Order Select this choice to change the order in which boot devices are queried.

— Try local drives first, and then network (default) — Try network only — Try local drives only — Try network first, and then local drives

Attention: This option is not supported on this product. To change the boot order, use the Configuration/Setup Utility program. See, “Using the Configuration/Setup Utility program” on page 11 for more information.

• Show setup prompt Select this choice to either display the PXE setup prompt or disable it. Disable is

the default setting. When this choice is enabled, Press Ctrl+S to enter the setup menu will appear

on the screen under the initializing prompt.

• Setup time wait menu

Select this choice to set the amount of time (in seconds) that the system will pause during initialization for a Ctrl+S input.

— 2 seconds (default) — 3 seconds — 5 seconds — 8 seconds

• Legacy OS wake up support

Select this choice to enable or disable the legacy operating-system wake-up support.

20 IBM xSeries 342: User’s Reference

— Disabled (default) — Enabled

Notes:

1. Use the default setting for Advanced Configuration and Power Interface (ACPI) aware operating systems, such as Windows 2000 and Windows NT.

2. If your server is running a non-ACPI operating system, you must set this selection to Enabled to use the Wake on LAN support.

3. When using a non-ACPI operating system, do not send a wake-up packet to the server while it is turned on. If a wake-up packet has been sent while the server is on and you are unable to turn the server off, see the "Power" section in the “Troubleshooting charts” on page 107 for more information.

Chapter 4. Using the ServerGuide CDs

The ServerGuide CDs include easy-to-use software setup and installation tools that are specifically designed for your IBM server. The ServerGuide Setup and Installation program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware. The ServerGuide tools simplify NOS installations by providing updated device drivers, and in some cases, installing them automatically.

If a newer version of the ServerGuide software is available, you can purchase an update package. For details, see the ServerGuide Updates form that comes with your server library, or go to the ServerGuide fulfillment Web site at http://www.ibm.com/pc/coupon

The ServerGuide software has these features to make setup easier:

• An easy-to-use interface with online help

• Diskette-free setup, and configuration programs that are based on detected hard-

ware

• Performance Optimizer program, which easily tunes your server for your environ- ment

• A system BIOS update program, which updates the BIOS directly from the CD

• Device drivers that are provided for your server model and detected hardware

• NOS partition size and file-system type that are selectable during setup

• Powerful application programs and administration tools

22 IBM xSeries 342: User’s Reference

Features at a glance

The following is a summary of ServerGuide features. Note: Exact features and functions can vary with different versions of the Server-

Guide software. To learn more about the version that you have, start the Setup and Installation CD and view the Online Overview.

Setup and Installation CD Note: The ServerGuide program

requires a supported IBM server with an enabled startable (bootable) CD-ROM drive. Not all features are supported on all models.

• Sets system date and time.

• Detects the ServeRAID adapter

or controller and runs the ServeRAID configuration program.

• Updates the licensed internal code (firmware) level without creating diskettes.

• Checks the system BIOS and microcode (firmware) levels of supported options to determine whether a later level is available from the CD. You can perform updates without the use of diskettes.

• Provides the Performance Optimizer program to easily tune your server for your environment.

• Creates a System Partition on the default drive. You can run serverspecific utility programs after setup.

• Detects installed hardware options and provides updated device drivers for most adapters and devices.

Setup and Installation CD (continued)

• Creates a Setup Replication Diskette for replicating setup

selections for other servers of the same model.

• Provides diskette-free installation for Microsoft® Windows® 2000, Windows NT®, and NetWare operating systems.

• Provides a replicated installation path for multiple Windows 2000, Windows NT Server 4.0, and Windows Enterprise Edition, and Red Hat Linux®.

• Includes an online README file with links to tips for your hardware and NOS installation.

Note: Installation requires your NOS

CD.

System Updates and Applications

• Creates diagnostic, RAID, device driver, and other support diskettes from the CD; or with an Internet connection, you can check for an update from a dedicated IBM file transfer protocol (FTP) server.

• Installs some updates without requiring diskettes. Where applicable, you can run executable files directly from the CD or unzip files to any drive on your server or another server on your network.

System Updates and Applications

CD (continued)

• Includes a vast library of fully tested device drivers for your server.

• Includes a search function to help you locate updates by title or keywords.

• Installs powerful applications directly from the CD. See the CD label for a current list of applications.

Chapter 4. Using the ServerGuide CDs 23

Setup and configuration overview

When you use the Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program checks your system BIOS, service processors, and other system hardware to determine if system updates are available. The setup program provides a list of tasks that are required to set up your server model. On RAID servers, you can run the ServeRAID Manager program to create logical drives.

Note: Exact features and functions can vary with different versions of the Server-

Guide software.

When you start the Setup and Installation CD, the following happens:

• You are prompted for your language, country, and keyboard layout. (This information is stored and later passed on to the NOS installation program.)

• ServerGuide displays choices for running the configuration programs. For example:

— The Express Configuration method runs the required programs for your

server, based on the hardware that is detected.

— The Custom Configuration method displays all programs that are available for

your server, and you decide which programs to run.

— The Replicated Configuration method provides the option of duplicating your

setup selections to other servers that are the same model.

• If you select the Custom Configuration method, the following programs are optional. If you select the Express Configuration method, some or all of these programs are run, depending on the hardware that is detected.

— The Set Date and Time feature is provided so that you do not have to use the

Configuration/Setup Utility program to access these settings.

— The Clear Hard Disks program is provided so you can delete all partitions on

all hard disk drives. If the server has a ServeRAID adapter installed, you can select to restore the configuration on the ServeRAID adapter to the factory default settings.

— ServerGuide checks the server BIOS and microcode (firmware) levels for

supported options and then checks the CD for a newer level. CD content can be newer than the hardware. ServerGuide can perform a flash update of the BIOS and supported microcode (firmware) options without the use of diskettes.

— The ServeRAID configuration program starts, leading you through the entire

configuration process.

— The Performance Optimizer program easily tunes your server for your envi-

ronment.

— ServerGuide creates a System Partition on the default drive.

• ServerGuide displays a confirmation summary, so that you will know when you

have completed all the required tasks. Then, you are ready to install your NOS.

Notes:

1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters or non-IBM adapters might require switch settings, additional device drivers, and installation after the NOS is installed. See the documentation that comes with the adapter.

2. Diagnostics for your server come in BIOS or on a separate diagnostics CD.

24 IBM xSeries 342: User’s Reference

System Partition

ServerGuide creates a 50 MB System Partition on the default drive. The System Partition contains server-specific utility programs such as service processor disk operating system (DOS) utilities, system diagnostics, flash BIOS updates, and other programs.

Note: Programs in the System Partition vary by server model, and not all server

models run utility programs from the System Partition. To determine which ones do, start the Setup and Installation CD and view the online Overview.

After setup is complete, you can access programs in the System Partition by restarting the server and pressing Alt+F1 when the prompt is displayed. The System Partition menu displays the programs that are available on your server model.

Typical NOS installation

You can use ServerGuide to shorten your installation time. ServerGuide provides the necessary device drivers, based on the hardware that you have and the NOS that you are installing. The following is a brief explanation of a typical ServerGuide NOS installation.

Note: Exact features and functions can vary with different versions of the Server-

Guide software

• After you have completed the setup process, the operating system installation program starts. (You will need your copy of the NOS CD to complete the installation.)

• ServerGuide stores information about the server model, service processor, hard disk controllers, and network adapters. It then checks the CD for newer device drivers. This information is stored and then passed to the NOS installation program.

• With some NOS installations, you can create a NOS Replication Diskette for set- ting up additional servers. The diskette will contain the Internet protocol (IP) address, server name, and other selections.

• ServerGuide presents NOS partition options that are based on your NOS selection and the installed hard disk drives.

• If you are installing the NOS from diskette, ServerGuide displays the required diskettes that you must create, and the optional diskettes that you might want to create. The diskettes that you can create are the device driver diskettes for the installed adapters or controllers.

ServerGuide prompts you to insert your NOS CD and restart the server. At this point, the installation program for the NOS (for example, Microsoft Windows 2000) takes control to complete the installation.

Setting up or updating multiple servers

You can use ServerGuide to create diskettes that help you set up or update multiple servers. You can modify information on the diskettes as you use them to set up or update other servers.

Note: Availability and function can vary by server model and by the hardware that is

installed.

Chapter 4. Using the ServerGuide CDs 25

You can create a Setup Replication Diskette, which contains your hardware configuration selections. Use this diskette to replicate selections to other servers that are of the same model.

You can create a NOS Replication Diskette, which contains your server name, domain name, and other information that you need to complete multiple installations. This feature supports systems running Windows 2000, Windows NT Server 4.0, and Red Hat Linux.

Installing your NOS without ServerGuide

If you have already configured the server hardware and you decide not to use ServerGuide to install your NOS, download the latest NOS installation instructions:

1. Go to http://www.ibm.com/pc/support

2. Click Servers.

3. From the Family field, select your server model.

4. Click OS installation. The available installation instructions are listed.

Additional programs included with ServerGuide

As a convenience, ServerGuide comes with additional software to assist you with the server installation.

A variety of powerful applications are included with ServerGuide. Offerings can vary with the different versions of the ServerGuide software. Check the application CD labels for a list of applications, or start the Setup and Installation CD and view the online Overview.

Error symptoms

This section provides ServerGuide error symptoms and probable solutions.

Setup and

Installation CD

Action

Setup and Installation CD will

not start.

• Ensure that the system is a supported server model with a startable (bootable) CD-ROM drive.

• If the startup (boot) sequence settings have been altered, be sure that the CD-ROM is first in the startup sequence.

• If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive.

ServeRAID program cannot view all installed drives or cannot install NOS.

• Ensure that there are no duplicate SCSI IDs or IRQ assignments.

• Ensure that the hard disk drive is connected properly.

The operating system installation program continuously loops.

Free up more space on the hard disk.

26 IBM xSeries 342: User’s Reference

ServerGuide will not start your NOS CD.

Ensure that the NOS CD is supported by ServerGuide. See the Setup and Installation CD label for a list of supported NOS versions.

Cannot install NOS.

Ensure that the NOS is supported on your server. If the NOS is supported, either there is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present. Run the ServerGuide setup and configuration program and ensure that the setup is complete.

System Updates

and Applications

Action

Get "time out" or "Unknown host" errors.

Ensure that you have access to the Internet through FTP directly.

Setup and

Installation CD

Action

Chapter 5. Installing Options

This chapter provides instructions to add options to your server. Some option-removal instructions are provided, in case you need to remove one option to install another.

Major components of the xSeries 342 server

Exploded view

The orange color on components and labels in your server identifies hot-swap components. You can install or remove hot-swap components while the system is running, provided that your system is configured to support this function. For complete information about installing or removing a hot-swap component, see the detailed information in this chapter.

The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on.

The following illustration shows the locations of major components in your server. Note: The illustrations in this document might differ slightly from your hardware.

Hot-swap fan

Air baffle

Microprocessor

Memory module

Fan sink

Terminator card

System board

Filler panel for drive bay

Hot-swap hard disk drive

Filler panel for device bay

Filler panel for power supply bay

Hot-swap power supply

28 IBM xSeries 342: User’s Reference

System board

The illustrations in the following sections show the connectors, switches, and LEDs on the system board.

System board option connectors

The following illustration identifies system-board connectors for user-installable options.

Note: The illustrations in this document might differ slightly from your hardware.

DIMM 4 (J4) DIMM 3 (J3) DIMM 2 (J2) DIMM 1 (J1)

PCI Slot 1 32-bit (J44)

PCI Slot 2 64-bit (J41)

PCI Slot 3 64-bit (J42)

PCI Slot 4 64-bit (J29)

PCI Slot 5 64-bit (J30)

Battery (BH1)

Microprocessor 1 (U68)

Microprocessor 2 (U69)

VRM 1 connector (J37)

VRM 2 connector (J38)

Chapter 5. Installing Options 29

System board internal cable connectors

The following illustration shows internal cable connectors on the system board. Note: The illustrations in this document might differ slightly from your hardware.

SCSI A connector (J24)

SCSI B connector (J25)

Fan 2 (J48)

DASD I2C connector (J9

)

Fan 3 (J26)

Fan 1 (J28)

Operator information panel (J39)

IDE (J40)

Power backplane signal connector (J43)

Diskette (J18)

Main power connector (J19)

System management connector (J54)

CPU1 Fan sink

connector (J46)

CPU2 Fan sink

connector (J45)

On/Off Reset button connector

30 IBM xSeries 342: User’s Reference

System board external port connectors

The following illustration shows the external port connectors on the system board. Note: The illustrations in this document might differ slightly from your hardware.

Serial ports (J20)

Mouse/keyboard ports (J8)

Ethernet port (J6)

USB ports (J5)

ISM ports (J50)

System Management port (J52)

Video port (J36)

Chapter 5. Installing Options 31

System board switches and jumpers

The following illustration identifies the switches and jumpers on the system board.

Note: The illustrations in this document might differ slightly from your hardware.

Note: Any jumper blocks on the system board that are not shown in the illustration

are reserved.

System board jumper blocks

For typical operation of the system, no jumpers should be installed on any of the jumper blocks. See “Recovering BIOS code” on page 106 for information about the boot block jumper.

Flash boot block recovery jumper

If the BIOS has become damaged, such as from a power failure during a flash update, you can recover the BIOS using the boot block jumper and a BIOS flash diskette. See “Recovering BIOS code” on page 106 for information about the boot block jumper.

System board switch block

The switch block contains microswitches 1 through 8. As shown in this illustration, switch 1 is at the top of the switch block and switch 8 is at the bottom. The Off position for each switch is on the side nearer the microprocessor socket.

1 2 3 4 5 6 7 8

SW1

Flash boot block recovery jumper (J16)

System board Switch block (SW1)

32 IBM xSeries 342: User’s Reference

The following table describes each switch.

Switch number Description

1 through 4 Reserved.

5 Clock frequency selection.

Switch 5 should always be set to Off to optimize system performance. Setting switch 5 to On greatly reduces system performance.

6 Password override.

Change the setting of the password override switch (switch 6 on switch block 1 on the system board) to the opposite side of the switch. This allows one opportunity to enter the Setup Utility to change or delete the power-on password.

7 Reserved. The default setting is Off.

8 Power-on override.

When On, overrides the power-on switch and forces power-on mode. The system will always start without the use of the power-on switch. The default setting is Off (disabled).

Note: When the power-on switch is set to the On position, you cannot

power down from the front panel.

Table 2. Switches 1-8.

Chapter 5. Installing Options 33

System board LED locations

The following illustration identifies LEDs on the system board. You might need to refer to this figure when solving problems with the server.

Note: The illustrations in this document might differ slightly from your hardware.

Note: The power-on LED is lit when system power is present in the server.

DIMM 4 error LED (CR15)

DIMM 3 error LED (CR14)

DIMM 2 error LED (CR17)

DIMM 1 error LED (CR16)

Light path diagnostics panel

Microprocessor 2 error LED (CR20)

Fan sink 1 LED

(CR78)

Fan sink 2 LED

(CR79)

Microprocessor 1 error LED (CR13)

VRM 2 error LED (CR18)

VRM 1 error LED (CR19)

Remind button

Integrated system management processor LED (CR70)

34 IBM xSeries 342: User’s Reference

Light Path Diagnostics panel

The following illustration identifies the individual LEDs on the Light Path Diagnostics™ panel.

Diagnostic

panel LED

Description

PS1 Power supply 1 failure.

PS2 Power supply 2 failure if installed.

PS3 Not used.

NON Server power supplies are no longer redundant (applicable only with

redundant power feature).

OVERSPEC Overspecification. The system has exceeded the power capabilities (max

rating) of the installed power-supply units.

NMI Nonmaskable interrupt occurred.

TEMP System temperature exceeded maximum limit. Other LEDs will be on to

identify the location of the temperature problem.

FAN A fan failed or is operating slowly.

MEM Memory failure. One or more dual inline memory modules (DIMMs) failed.

CPU One or both microprocessors failed or one is seated in wrong connector.

PCI A Error occurred on an adapter in PCI slot 1, or one of the PCI devices

integrated on the system board.

PCI B Error occurred on an adapter in PCI slots 2 or 3, or one of the PCI devices

integrated on the system board.

PCI C Error occurred on an adapter in PCI slots 4 or 5, or one of the PCI devices

integrated on the system board.

SP System management subsystem detected an error.

VRM Error on voltage regulator module.

DASD The SCSI backplane (if any) or a device connected to a SCSI bus failure.

Table 3. Diagnostics panel LEDs.

MEM

CPU PCI A PCI B PCI C

VRM

DASD

PS1 PS2 PS3

NON

OVER

NMI

TEMP

FAN

REMIND

Chapter 5. Installing Options 35

Remind button

You can use the Remind button to place the front panel system-error light into a Remind mode. By pressing the button, you acknowledge the failure but indicate that you will not take immediate action. If a new failure occurs, the LED will turn on again.

In the Remind mode, the system-error light flashes every 2 seconds. The systemerror light remains in Remind mode until one of the following situations occurs:

• All known problems are resolved

• The system is restarted

• A new problem occurs

You can use the Remind button to delay server maintenance until a later time. Also, resetting the system-error light enables the LED to react to another error. If the LED is still blinking from the first error, it will mask additional errors.

Before you begin

Before you begin to install options in your server, read the following information:

• Become familiar with the safety and handling guidelines specified in “Safety information” on page 37 and “Handling static-sensitive devices” on page 36. These guidelines will help you work safely while working with your server or options.

• You do not need to turn off the server to install or replace hot-swap power supplies, hot-swap drives, or hot-swap fans.

• The orange color on components and labels in your server identifies hot-swap components. You can install or remove hot-swap components while the system is running, provided that your system is configured to support this function. For complete details about installing or removing a hot-swap component, see the information provided in this chapter.

• The blue color on components and labels identifies touch points where a component can be gripped, a latch moved, and so on.

• Make sure that you have an adequate number of properly grounded electrical outlets for your server, monitor, and any other options that you intend to install.

• Back up all important data before you make changes to disk drives.

• Have a small, flat-blade screwdriver available.

• For a list of supported options for your server, refer to

http://www.ibm.com/pc/us/compat on the World Wide Web.

System reliability considerations

To help ensure proper cooling and system reliability, make sure:

• Each of the drive bays has either a drive or a filler panel installed.

• Each of the power supply bays has a power supply or a filler panel installed.

• The cover is in place during normal operation, or is removed for no longer than 30

minutes while the server is operating.

• Space is available around the server to allow the server cooling system to work properly. Refer to the documentation that comes with the rack.

• A removed hot-swap drive is replaced within two minutes of removal.

• Cables for optional adapters are routed according to the instructions provided

with the adapters.

36 IBM xSeries 342: User’s Reference

• A failed fan is replaced within 48 hours.

Working inside a server with power on

Your server supports hot-swap devices and is designed to operate safely while turned on with the cover removed. Follow these guidelines when you work inside a server that is turned on:

• Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server.

• Do not allow your necktie or scarf to hang inside the server.

• Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist

watches.

• Remove items from your shirt pocket (such as pens or pencils) that could fall into the server as you lean over it.

• Take care to avoid dropping any metallic objects, such as paper clips, hair pins, or screws, into the server.

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices and your system. To

avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following precautions:

• Limit your movement. Movement can cause static electricity to build up around you.

• Handle the device carefully, holding it by its edges or its frame.

• Do not touch solder joints, pins, or exposed printed circuitry.

• Do not leave the device where others can handle and possibly damage the

device.

• While the device is still in its anti-static package, touch it to an unpainted metal part of the system unit for at least two seconds. (This drains static electricity from the package and from your body.)

• Remove the device from its package and install it directly into your system unit without setting it down. If it is necessary to set the device down, place it in its static-protective package. Do not place the device on your system unit cover or on a metal table.

• Take additional care when handling devices during cold weather; heating reduces indoor humidity and increases static electricity.

Chapter 5. Installing Options 37

Safety information