326 Type 8848
Installation Guide
Install options,
if required
• Drives
• Microprocessors
• Adapters
• Memory
Install the server in
the rack cabinet,
if required
Cable the server
and options
Welcome. . .
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support/.
Installation Guide
Start the server
Did the server
Did the server
start correctly?
start correctly?
Ye s
Ye s
Install an operating system on your
Is the server
preconfigured?
No
Use ServerGuide to
set up and
configure hardware
Did configuration
complete ?
Ye s
server (choose one method)
No
No
Go to the Server Support
flow chart
Using ServerGuide
(for Microsoft Windows
32-bit operating systems)
Install additional applications,
such as IBM systems
management software and
IBM ServeRAID programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
Using the NOS
installation instructions
at www.ibm.com/pc/support
Server Support
Server working
properly?
Ye s
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
http://www.ibm.com/pc/compat/
Problem
solved?
®
Ye s
No
Register your computer. Go to
http://www.ibm.com/pc/register/
View information about IBM support line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Ye s
No
Flash the latest levels of BIOS
and service processor code.
You can download this code at
http://www.ibm.com/pc/support/
Ye s
Problem
solved?
View support telephone numbers at
http://www.ibm.com/planetwide/
Hardware
No Software
Hardware or
software problem?
326 Ty pe 8848
Installation Guid e
©
US
Note: Before using this information and the product it supports, read the general information in Appendix B, “IBM Statement of
Limited Warranty Z125-4753-08 04/2004,” on page 53, and Appendix C, “Notices,” on page 71..
First Edition (September 2004)
Copyright International Business Machines Corporation 2004. All rights reserved.
Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
©
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM Eserver Documentation CD . . . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Notices and statements used in this document . . . . . . . . . . . . . .3
Features and specifications . . . . . . . . . . . . . . . . . . . . .4
Major components of the Eserver 326 Type 8848 server . . . . . . . . .6
Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .7
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .7
Removing the cover and bezel . . . . . . . . . . . . . . . . . . .8
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .9
Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . .15
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . .16
Installing a non-hot-swap hard disk drive . . . . . . . . . . . . . .17
Installing a memory module . . . . . . . . . . . . . . . . . . . .18
Installing an additional microprocessor . . . . . . . . . . . . . . . .20
Completing the installation . . . . . . . . . . . . . . . . . . . . .24
Connecting the cables . . . . . . . . . . . . . . . . . . . . .24
Updating the server configuration . . . . . . . . . . . . . . . . .25
Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .27
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .27
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Server power features . . . . . . . . . . . . . . . . . . . . . .30
Turning on the server . . . . . . . . . . . . . . . . . . . . .30
Turning off the server . . . . . . . . . . . . . . . . . . . . .30
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .33
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .33
Installing your operating system without using ServerGuide . . . . . . . .33
Using the Configuration/Setup Utility program . . . . . . . . . . . . .34
Using the baseboard management controller firmware update program . . . .35
Using the RAID configuration programs . . . . . . . . . . . . . . . .35
Using the LSI Logic Configuration Utility program . . . . . . . . . . .36
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . .36
Configuring the controller . . . . . . . . . . . . . . . . . . .37
Viewing the configuration . . . . . . . . . . . . . . . . . . .38
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .39
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .39
POST beep code descriptions . . . . . . . . . . . . . . . . . . .39
POST error messages . . . . . . . . . . . . . . . . . . . . . .42
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .43
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .44
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .44
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .44
Expansion enclosure problems . . . . . . . . . . . . . . . . . .44
General problems . . . . . . . . . . . . . . . . . . . . . . .44
Copyright IBM Corp. 2004
iii
53
iv
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .45
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .45
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .45
Memory problems . . . . . . . . . . . . . . . . . . . . . . .46
Microprocessor problems . . . . . . . . . . . . . . . . . . . .46
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .46
Option problems . . . . . . . . . . . . . . . . . . . . . . .47
Power problems . . . . . . . . . . . . . . . . . . . . . . .48
Serial port problems . . . . . . . . . . . . . . . . . . . . . .48
Software problems . . . . . . . . . . . . . . . . . . . . . .48
Universal Serial Bus device problems . . . . . . . . . . . . . . .49
Appendix A. Getting help and technical assistance . . . . . . . . . .51
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .51
Using the documentation . . . . . . . . . . . . . . . . . . . . .51
Getting help and information from the World Wide Web . . . . . . . . . .52
Software service and support . . . . . . . . . . . . . . . . . . .52
Hardware service and support . . . . . . . . . . . . . . . . . . .52
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .53
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .56
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .68
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .71
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .71
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .72
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .72
Product recycling and disposal . . . . . . . . . . . . . . . . . . .73
Battery return program . . . . . . . . . . . . . . . . . . . . . .73
Electronic emission notices . . . . . . . . . . . . . . . . . . . .74
Federal Communications Commission (FCC) statement . . . . . . . . .74
Industry Canada Class A emission compliance statement . . . . . . . .74
Australia and New Zealand Class A statement . . . . . . . . . . . .74
United Kingdom telecommunications safety requirement . . . . . . . . .74
European Union EMC Directive conformance statement . . . . . . . . .75
Taiwanese Class A warning statement . . . . . . . . . . . . . . .75
Chinese Class A warning statement . . . . . . . . . . . . . . . .75
Japanese Voluntary Control Council for Interference (VCCI) statement . . .75
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .76
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
326 Type 8848: Installation Guide
©
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Copyright IBM Corp. 2004
v
vi
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
326 Type 8848: Installation Guide
Be
To
v Do
v
v
v
v
v
v
To
To
1.
2.
3.
4.
5.
1.
2.
3.
4.
Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with your server or optional device before
you install the device.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
avoid a shock hazard:
not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
Connect all power cords to a properly wired and grounded electrical
outlet.
Connect to properly wired outlets any equipment that will be attached to
this product.
When possible, use one hand only to connect or disconnect signal
cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
Connect:
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to connectors.
Attach power cords to outlet.
Turn device ON.
Disconnect:
Turn everything OFF.
First, remove power cords from outlet.
Remove signal cables from connectors.
Remove all cables from devices.
Safety
vii
a
Do
v
v
v
of
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose
the battery as required by local ordinances or regulations.
viii
326 Type 8848: Installation Guide
v Do
v
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety
ix
≥ 18 kg
≥ 32 kg
≥ 55 kg
x
Statement 4:
(39.7 lb)
(70.5 lb)
(121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
326 Type 8848: Installation Guide
a
Do
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
service technician.
Statement 10:
CAUTION:
not place any object weighing more than 82 kg (180 lb) on top of
rack-mounted devices.
>82 kg (180 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety
xi
xii
326 Type 8848: Installation Guide
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v
v
v
to
1. Go to
2. In
3. On
4. In
5.
©
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM
®
Eserver
™
326 Type 8848 server and basic instructions for installing some options. More
detailed instructions for installing options are in the Option Installation Guide on the
IBM Eserver Documentation CD, which comes with the server. This document
contains information about:
Setting up and cabling the server
Starting and configuring the server
Installing some options
Solving problems
server might have features that are not described in the documentation that
Your
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in your server documentation.
These updates are available from the IBM Web site. Complete the following steps
check for updated documentation and technical updates:
http://www.ibm.com/pc/support/.
the Learn section, click Online publications.
the “Online publications” page, in the Brand field, select Servers.
the Family field, select Eserver 326.
Click Continue.
server comes with an IBM ServerGuide
Your
™
Setup and Installation CD to help
you configure the hardware, install device drivers, and install the operating system.
Your server comes with a limited warranty (see Appendix B, “IBM Statement of
Limited Warranty Z125-4753-08 04/2004,” on page 53). You can obtain up-to-date
information about the server at http://www.ibm.com/pc/us/eserver/opteron/. You can
obtain information about other IBM server products at
http://www.ibm.com/eserver/xseries/.
Record information about your server in the following table. You will need this
information when you register the server with IBM.
Product name
Machine type
Model number
Serial number
IBM Eserver 326
8848
_____________________________________________
_____________________________________________
Copyright IBM Corp. 2004
1
v
v
v 32 MB of
v
a
2
The model number and serial number are on the ID label on the right mounting
bracket on the server, as shown in the following illustration.
Note: This illustration shows a small computer system interface (SCSI) model
server. A Serial ATA (SATA) non-hot-swap hard disk drive model is also
available. This illustration might differ slightly from your hardware.
ID label
See the Rack Installation Instructions for complete rack installation and removal
instructions.
The IBM Eserver Documentation CD
The IBM Eserver Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM Eserver Documentation CD requires the following minimum hardware
and software:
Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 98, Windows
2000, or Red Hat Linux
100 MHz microprocessor
RAM
Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Note: Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the books, and view books using Adobe Acrobat Reader or xpdf.
The Documentation Browser automatically detects the regional settings in use in
your system and displays the books in the language for that region (if available). If
book is not available in the language for that region, the English version is
displayed.
326 Type 8848: Installation Guide
v If
v If
– If
– If
sh
To
v
v
v
v
to
v
Use one of the following procedures to start the Documentation Browser:
Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
Autostart is disabled or is not enabled for all users:
you are using a Windows operating system, insert the CD into your
CD-ROM drive and click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of your CD-ROM drive, and click OK.
you are using Red Hat Linux, insert the CD into your CD-ROM drive; then,
run the following command from the /mnt/cdrom directory:
runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the books for your server. Some books might be in folders. A plus sign (+) indicates
each folder or book that has additional books under it. Click the plus sign to display
the additional books.
When you select a book, a description of the book appears under Topic
Description. To select more than one book, press and hold the Ctrl key while you
select the books. Click View Book to view the selected book or books in Acrobat
Reader or xpdf. If you selected more than one book, all the selected books are
opened in Acrobat Reader or xpdf.
search all the books, type a word or word string in the Search field and click
Search. The books in which the word or word string appears are listed in order of
the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat
search function or Alt+F to use the xpdf search function within the book.
Click Help for detailed information about using the Documentation Browser.
Notices and statements used in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM Eserver
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
Notes: These notices provide important tips, guidance, or advice.
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
Caution: These statements indicate situations that can be potentially hazardous
you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction
3
to as a
4
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 1.75 inches. Ea ch increment is referred
unit, or “U.” A 1-U-high device is 1.75 inches tall.
326 Type 8848: Installation Guide
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1.
2.
Table 1. Features and specifications
Microprocessor:
AMD Opteron
™
processor
1024 KB Level-2 cache
Use the Configuration/Setup
Note:
Utility program to determine the type
and speed of the microprocessors in
your server.
Memory:
Type: Error correcting code
(ECC), double-data rate (DDR)
SDRAM, registered DIMMs with
™
Chipkill
memory protection
Minimum: 1 GB
Maximum: 16 GB
Four interleaved slots with
v
standard microprocessor (DIMM
installation required in pairs)
Four additional interleaved slots
with optional microprocessor
(DIMM installation required in
pairs)
Drives:
CD-ROM: Slim IDE (standard)
Hard disk drives:
Slim-high 3.5-inch drives,
hot-swap SCSI or
non-hot-swap Serial ATA
(S ATA) (drive capacity and
speed vary with model)
Maximum: Two
Expansion
slots:
Two, used in either of the
following jumper-controlled
configurations:
100 MHz/64-bit PCI-X -- One
full-length and one half-length
adapter slot supporting up to
100 MHz/64-bit PCI-X adapters
133 MHz/64-bit PCI-X (the
default) -- One full-length
adapter slot supporting one
133 MHz/64-bit PCI-X adapter
(half-length slot is not available
for use)
Supports 3.3 V or universal
v
adapters only
PCI bus 3
Video controller:
ATI RageXL video controller on
system board
Compatible with SVGA
SDRAM video memory
Power
supply:
One 411 watt (115-230 V ac)
Size:
Height: 43 mm (1.69 in.)
Depth: 660 mm (25.98 in.)
Width: 440 mm (17.32 in.)
Weight: approximately 12.7 kg (28
lb) when fully configured
Integrated
functions:
Baseboard management controller
One single-channel LSI Ultra320
SCSI controller
Two Broadcom 10/100/1000
Ethernet controllers (dual-port
design) with Wake on LAN
®
support
Four Universal Serial Bus (USB)
ports
One serial port
One video port
The baseboard management
Note:
controller is also known as the
service processor.
Acoustical noise emissions:
Declared sound power, idling: 6.5
bels
Declared sound power, operating:
6.5 bels
Environment:
Air temperature:
Server on: 10
°
35°C (50.0° to
95.0°F). Altitude: 0 to 914 m
(2998.7 ft)
Server on: 10° to 32°C (50.0° to
89.6°F). Altitude: 914 m (2998.7
ft) to 2133 m (6998.0 ft)
Server off: 10° to 43°C (50.0° to
109.4°F). Maximum altitude:
2133 m (6998.0 ft)
Humidity:
v
Server on: 8% to 80%
Server off: 8% to 80%
Airflow rates:
v
Minimum: 28 CFM
Maximum: 47 CFM
Heat output:
Approximate heat output in British
thermal units (Btu) per hour for dual
multiprocessor configurations:
Minimum configuration: 409 Btu (120
watts)
Maximum configuration: 1366 Btu
(400 watts)
Electrical
input:
Sine-wave input (50-60 Hz) required
Input voltage low range:
Minimum: 100 V ac
Maximum: 127 V ac
Input voltage high range:
v
Minimum: 200 V ac
Maximum: 240 V ac
Input kilovolt-amperes (kVA),
v
approximately:
Minimum: 0.120 kVA
Maximum: 0.400 kVA
Notes:
Power consumption and heat output
vary depending on the number and
type of optional features installed
and the power-management optional
features in use.
These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers
will operate.
Chapter 1. Introduction
5
is
6
Major components of the Eserver 326 Type 8848 server
The blue color on components and labels indicates touch points, where a
component can be gripped, a latch moved, and so on.
The following illustration shows the locations of major components in a SCSI
hot-swap hard disk drive model server. A SATA non-hot-swap hard disk drive model
also available.
Note: The illustrations in this document might differ slightly from your hardware.
Power-cord box
Hard disk drive
Microprocessor
heat sink
Microprocessor
fan/air baffle
Dual inline
memory module
(DIMM)
System board
Air baffle
Microprocessor fans
Power supply
Microprocessor
socket
Heat-sink
retention
module
Hot-swap hard disk
drive SCSI backplane
(SCSI model only)
Filler panel (SCSI model only)
Bezel
(SCSI model only)
Hard disk drive
CD-ROM
drive assembly
326 Type 8848: Installation Guide
USB option tray
up
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©
Chapter 2. Installing options
This chapter provides basic instructions for installing hardware options in your
server. These instructions are intended for users who are experienced with setting
IBM server hardware. If you need more detailed instructions, see the Option
Installation Guide on the IBM Eserver Documentation CD.
Installation guidelines
Before you begin installing options in your server, read the following information:
Read the safety information beginning on page v, and the guidelines in “Handling
static-sensitive devices.” This information will help you work safely with your
server and options.
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and other devices.
Back up all important data before you make changes to disk drives.
Have a small flat-blade screwdriver available.
You do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices.
Blue on a component indicates touch points, where you can grip the component
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
For a list of supported options for the server, go to
http://www.ibm.com/pc/us/compat/
System reliability guidelines
help ensure proper system cooling and system reliability, make sure that:
Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans.
You have followed the cabling instructions that come with optional adapters.
You have replaced a failed fan as soon as possible.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices, including your server.
avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
Limit your movement. Movement can cause static electricity to build up around
you.
Copyright IBM Corp. 2004
7
v Do
v Do
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2.
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4.
5.
of
8
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Handle the device carefully, holding it by its edges or its frame.
not touch solder joints, pins, or exposed circuitry.
not leave the device where others can handle and damage it.
While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Removing the cover and bezel
Complete the following steps to remove the cover and bezel (with the server out of
the rack):
Read the safety information beginning on page v, and “Installation guidelines”
page 7.
Turn off the server and all attached peripheral devices. Disconnect all power
cords; then, disconnect all external signal cables from the server.
Lift the cover release latch; the cover slides toward the rear.
Captive screws
Bezel retention
tabs
Bezel
retention
tabs
Retention
clip
USB option tray
Slide the cover back, and lift the cover off the server.
Attention: For proper cooling and airflow, replace the cover before turning on
the server. Operating the server with the cover removed will damage server
components.
Press in on the USB option tray (below hard disk drive bay 1) to release it and
slide the tray out until it stops; then, press the retention clip at the bottom rear
the tray and remove the tray from the server.
326 Type 8848: Installation Guide
6.
v
v
v
in
v In
2 is
v
v
v
v
v If
Note: You need to remove the USB option tray and the bezel only if you are
Press on the bezel retention tabs on the top, right side and bottom of the server,
and pull the bezel directly away from the server.
Installing an adapter
The following notes describe the types of adapters that your server supports and
other information that you must consider when installing an adapter:
Read the documentation that comes with your operating system.
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
switch settings or jumper settings on the adapter, follow the instructions that
come with the adapter.
The server comes with two peripheral component interconnect-extended (PCI-X)
adapter expansion slots on the system board. You can install half-length adapters
slot 2. You can install full-length adapters in slot 1.
the default configuration for the PCI-X expansion slots (the jumper block on
JPCIXB1 is on pins 2 and 3), slot 1 is a full-length 64-bit 133 MHz slot, and slot
and 2, both expansion slots are configured as 64-bit 100 MHz slots. See the
Option Installation Guide for the location of jumper JPCIXB.
installing a non-hot-swap hard disk drive. It is not necessary if you are
installing other options in the server.
unavailable for use. When you move the jumper block on JPCIXB1 to pins 1
Note: If you install both a 33 MHz adapter and a 66 MHz adapter, the PCI bus
will operate at the slower speed.
The server is designed specifically for PCI-X adapter support, but it also supports
PCI adapters.
The server supports 3.3 V and universal PCI and PCI-X adapters; it does not
support 5.0-V-only adapters.
The integrated video controller is on PCI bus 1. The integrated Ethernet
controllers and the integrated SCSI controller are on PCI-X bus 2. PCI-X slot 1
and PCI-X slot 2 are on PCI-X bus 3.
The server scans PCI-X slots 1 and 2 to assign system resources. By default,
the server starts (boots) devices in the following order: system SCSI devices; PCI
and PCI-X devices; then, IDE and SATA devices.
Note: To change the boot precedence for PCI and PCI-X devices, you must
disable the devices through the Configuration/Setup Utility program. Start
the Configuration/Setup Utility program and select Startup from the main
menu. Then, select Startup Sequence and use the arrow keys to specify
the startup order. For more information, see “Using the
Configuration/Setup Utility program” on page 34 and the User’s Guide on
the IBM Eserver Documentation CD.
you plan to install either an optional SCSI adapter or an optional redundant
array of independent disks (RAID) adapter, you can install it in either of the
PCI-X slots if the size of the adapter permits. The server supports a variety of
RAID adapters for both internal and external configurations. For the most current
list of supported RAID adapters, go to http://www.ibm.com/pc/us/compat/. For
details about installing a RAID adapter, see the documentation that comes with
the adapter.
Chapter 2. Installing options
9
v If
10
Note: A 64-bit 133 MHz adapter can be installed only in slot 1, and only if the
jumper block on jumper JPCIXB1 is on pins 2 and 3.
you plan to use a RAID adapter to control internal hot-swap hard disk drives,
disconnect the SCSI cable from the SCSI backplane signal connector (SCSI1) on
the system board and connect it to the RAID adapter. The following illustration
shows the cable routing if you are installing the RAID adapter in PCI-X slot 1.
See the documentation that comes with the RAID adapter for any additional
cabling instructions. That documentation also provides information about
installing the RAID software and configuring the RAID adapter.
RAID adapter
SCSI backplane
signal connector
(J8)
to hard disk drives
SCSI cable
326 Type 8848: Installation Guide
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you plan to install an optional IBM Remote Supervisor Adapter II (when
available), install it in PCI-X slot 2. Use the ribbon cable that comes with the
Remote Supervisor Adapter II to connect the 20-pin connector on the rear edge
the adapter to the Remote Supervisor Adapter II connector (JMGT1) on the
system board. For details about installing a Remote Supervisor Adapter II, see
the documentation that comes with the adapter. The following illustration shows
the cable routing.
Remote Supervisor
Adapter II
Cable
Remote Supervisor
Adapter II connector
(JMGT1)
Chapter 2. Installing options
11
1.
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2.
3.
4.
12
Complete the following steps to install an adapter:
Read the safety information beginning on page v, and “Installation guidelines”
page 7.
Turn off the server and peripheral devices, and disconnect the power cords
and all external cables.
Remove the server cover (see “Removing the cover and bezel” on page 8).
Determine which PCI-X slot you will use for the adapter.
PCI-X slot 1 (PCIX1)
PCI-X slot 2 (PCIX2)
326 Type 8848: Installation Guide
On
6.
7. To
8. To
a.
5.
the rear panel, squeeze the expansion-slot clip to unlock the clip; then, pull
the clip out from the server until it stops and rotate the clip as shown in the
following illustration. It remains loosely attached to the server.
Adapter
retention
bracket
Expansion-
Alignment tab
Power-cord
module
slot clip (adapter slot 1)
Expansionslot clip (adapter slot 2)
Retention clip
Attention: Avoid touching the components and gold-edge connectors on the
adapter. Make sure that the adapter is completely and correctly seated in the
slot. Incomplete insertion might cause damage to the system board or to the
adapter.
Remove the expansion slot cover from the slot.
gain access to PCI-X slot 1, remove the PCI riser card from its connector.
Riser card
System board
gain access to PCI-X slot 2, remove the power-cord module:
Press down on the retention clip at the front of the power-cord module and
slide the module toward the front of the server until the alignment tab is
free of the slot on the side of the server.
Chapter 2. Installing options
13
9.
a.
or
b. If
to
c.
If
If
If
If
14
b.
Lift and place the power-cord module out of the server as far as the power
supply cable permits.
Install the adapter.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For information about handling these
devices, see “Handling static-sensitive devices” on page 7.
Remove the adapter from the static-protective package and set any
jumpers or switches on the adapter as directed by the adapter
manufacturer. If you are installing a full-length adapter, you might have to
remove a plastic bracket secured to the adapter with two screws before
installing the adapter.
Attention: When you install an adapter, make sure that the adapter is
correctly seated in the connector before you turn on the server. Improperly
seated adapters might cause damage to the system board, the riser card,
the adapter.
you are installing an adapter in PCI-X slot 1, attach the PCI riser card to
the adapter. Reinstall the PCI riser card with the adapter already attached
the PCI riser card.
Grasp the adapter by its top edge or upper corners, align it with the
connector, and press it firmly into the connector.
10.
Slide the expansion-slot clip toward the server until it snaps into place to
secure the adapter in the adapter slot.
11.
Connect any internal cables to the adapter. See the instructions that come with
the adapter for details.
Attention: Make sure that the cables do not block the flow of air from the
fans.
12.
you removed the power-cord module to install the adapter in PCI-X slot 2,
install the module by reversing the procedure in step 8a on page 13. Make
sure that the alignment tab is fully seated in the slot on the side of the server.
13.
you installed the adapter in PCI-X slot 1, secure the adapter by flexing the
adapter-retention bracket toward the front of the server and inserting the front
corners of the adapter into the recesses in the latch.
14.
Perform any configuration tasks required for the adapter.
you installed a Remote Supervisor Adapter II, see the documentation that
comes with the Remote Supervisor Adapter II for information about installing
the Remote Supervisor Adapter II firmware and configuring the adapter. After
you initially configure the adapter, create a backup copy of the configuration so
that if you need to replace the adapter in the future, you can restore the
configuration and resume normal operation more quickly.
15.
you have other options to install, install them now. Otherwise, go to
“Completing the installation” on page 24.
326 Type 8848: Installation Guide
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in
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a
Installing a hard disk drive
The following notes describe the types of hard disk drives that your server supports
and other information that you must consider when installing a hard disk drive:
The server supports two 25.4-mm (1-inch), slim, 3.5-inch hard disk drives. SCSI
server models come with a hot-swap SCSI backplane.
The SCSI server models support low voltage differential (LVD) hot-swap drives.
Each hot-swap drive is in a tray, which has a green activity LED and an amber
status LED in the upper-right corner. These LEDs are lit if the drive is active and,
some cases, if the drive fails. Each hot-swap drive has a single-connectorattached
backplane. The backplane is attached to connector J12 on the system board and
controls the SCSI IDs for the hot-swap drives.
Note: The drive in bay 1 is assigned SCSI ID 0; the drive in bay 2 is assigned
non-hot-swap hard disk drive does not require a backplane or tray and it does
not have indicator LEDs. However, you must attach the blue rails that come with
the drive before installing it in the server.
non-hot-swap hard disk drive has a jumper block on the rear. Install a jumper
the cable-selection position of the jumper block. For details, see the notes
under step 4 on page 17, and the documentation that comes with the drive.
you install only one hard disk drive, for faster startup, install it in the primary
startup device bay. For hot-swap SCSI drives, the drive in bay 1 is the primary
startup device. For SATA drives, the drive in bay 2 is the primary startup device.
you are installing a hot-swap drive, continue with “Installing a hot-swap hard
disk drive” on page 16. If you are installing a non-hot-swap drive, go to “Installing
non-hot-swap hard disk drive” on page 17.
(SCA) connector, which is connected directly into the hot-swap SCSI
SCSI ID 1.
Chapter 2. Installing options
15
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5. If
16
Installing a hot-swap hard disk drive
Before you install a hot-swap hard disk drive, review the following information:
Inspect the drive tray for signs of damage.
Make sure that the drive is correctly installed in the tray.
your server has an optional RAID adapter, see the documentation that comes
with the adapter for instructions for installing a hard disk drive.
Complete
the following steps to install a hot-swap SCSI hard disk drive:
Drive bay 2
Filler panel
Hard disk drive
Drive tray
Drive bay 1
Drive tray handle
(in open position)
Read the safety information beginning on page v, and “Installation guidelines”
page 7.
Remove the filler panel from the applicable drive bay.
Note: To ensure adequate system cooling, do not operate the server for more
Install the new hard disk drive in the drive bay.
Check the hard disk drive status LED and activity LED to verify that the drive is
operating correctly.
you have other options to install, install them now. Otherwise, go to
“Completing the installation” on page 24.
326 Type 8848: Installation Guide
than 2 minutes without either a hard disk drive or a filler panel installed in
each bay.
v
v
1.
on
2.
3.
4.
a. If
b. If
c. If
a.
b.
c.
If
Installing a non-hot-swap hard disk drive
Before you install a non-hot-swap hard disk drive, read the following information:
See the documentation that comes with the drive for cabling instructions.
Route the cable before you install the drive. Do not block the airflow from the
fans.
Complete the following steps to install a non-hot-swap hard disk drive:
Drive bay 2
Drive bay 1
Read the safety information beginning on page v, and “Installation guidelines”
page 7.
Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
Remove the server cover (see “Removing the cover and bezel” on page 8).
Press in on the USB option tray to release it and slide the tray out until it stops;
then, press the retention clip at the bottom rear of the tray and remove the tray
from the server. Press on the bezel retention tabs and pull the bezel directly
away from the server.
Notes:
you have only one non-hot-swap hard disk drive, install it in the right-hand
bay (bay 2) with a jumper installed in the cable-selection-enabled position of
the jumper block on the rear of the drive.
you have two drives and you want the server to determine the master
drive and subordinate drive automatically, install jumpers in the
cable-selection-enabled position of the jumper block on both drives.
you want to assign master and subordinate drives manually, install a
jumper in the master position for the drive in bay 2 and install a jumper in
the subordinate position for the drive in bay 1.
Install the hard disk drive in the drive bay:
5.
Attach the rails to the sides of the drive using two screws for each rail.
Slide the drive into the bay until the rail latches snap into place.
Connect the signal and power cables to the rear of the drive. Keep the
cables clear of the airflow path of the fan behind the drive bays.
you have other options to install, install them now. Otherwise, go to
6.
“Completing the installation” on page 24.
Chapter 2. Installing options
17
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2 3
v To
1 1
2 7
3 3
4 5
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to
18
Installing a memory module
The following notes describe the types of dual inline memory modules (DIMMs) that
your server supports and other information that you must consider when installing
DIMMs:
Your server uses interleaved dual inline memory modules (DIMMs), which you
must add, remove, or replace in pairs. Each pair must be of the same type,
capacity, and speed. The server comes with one pair of DIMMs installed in DIMM
slots 1 and 2 on the system board.
You can increase the amount of memory in the server by replacing the installed
DIMMs with higher-capacity DIMMs or by installing additional pairs of DIMMs.
optimize system performance in a single-microprocessor configuration, install
DIMMs in the following sequence:
DIMM pair
DIMM slots
and 2
and 4
optimize system performance in a dual-microprocessor configuration, install
DIMMs in the following sequence:
DIMM pair
DIMM slots
and 2
and 8
and 4
and 6
The server supports 512 MB, 1 GB, and 2GB DIMMs. The memory can be
expanded to a maximum of 16 GB using PC2700 2GB DIMMs, and to a
maximum of 8 GB using PC3200 DIMMs. See the ServerProven
®
list at
http://www.ibm.com/pc/us/compat/ for a list of memory modules that the server
supports.
Important: For optimal system performance, make sure that the amount of
memory installed is the same for each microprocessor. For example, if you want
install four 1GB DIMMs and four 512 MB DIMMs, install one pair of 1GB
DIMMs and one pair of 512 MB DIMMs for each microprocessor so that the total
amount of memory for each microprocessor equals 3 GB of RAM.
The following illustration shows the memory slots on the system board.
326 Type 8848: Installation Guide
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on
2.
3.
4.
5.
6.
7.
is
DIMM 4 (DDR4)
DIMM 3 (DDR3)
DIMM 2 (DDR2)
DIMM 1 (DDR1)
DIMM 8 (DDR8)
DIMM 7 (DDR7)
DIMM 6 (DDR6)
DIMM 5 (DDR5)
Complete the following steps to install DIMMs:
Read the safety information beginning on page v, and “Installation guidelines”
page 7.
Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
Remove the server cover (see “Removing the cover and bezel” on page 8).
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
Open the retaining clip on each end of the DIMM connector.
Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
Turn the DIMM so that the DIMM keys align correctly with the slot.
Insert the DIMM into the connector by aligning the edges of the DIMM with the
slots at the ends of the DIMM connector. Firmly press the DIMM straight down
into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the DIMM
firmly seated in the connector. If there is a gap between the DIMM and the
Chapter 2. Installing options
19
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to
8. If
v
v If
v If
20
retaining clips, the DIMM has not been correctly inserted; open the retaining
clips, remove the DIMM, and then reinsert it.
Important: In some memory configurations, the 3-3-3 beep code might sound
during POST, followed by a blank monitor screen. If this occurs and the Boot
Diagnostic Screen or QuickBoot Mode feature on the Startup Options menu
the Configuration/Setup Utility program is enabled (its default setting), you
must restart the server three times to force the basic input/output system (BIOS)
reset the configuration to the default configuration (the memory connectors
enabled).
you have other options to install, install them now. Otherwise, go to
“Completing the installation” on page 24.
Installing an additional microprocessor
The following notes describe the type of microprocessor that your server supports
and other information that you must consider when installing a microprocessor:
The server comes with one microprocessor installed. The following illustration
shows the two microprocessor sockets on the system board. The voltage
regulator modules (VRMs) for microprocessors 1 and 2 are on the system board.
Microprocessor 1 error
LED (DLED13)
Microprocessor 1 (U1)
Microprocessor 2 (U2)
Microprocessor 2 error
LED (DLED14)
one microprocessor is installed, it is installed in microprocessor socket 1 (U1)
and supports both the startup and application processes.
you install a second microprocessor in the server, the server operates as a
symmetric multiprocessing (SMP) server, and operating-system application
programs can distribute the processing load between the microprocessors. This
enhances performance for database and point-of-sale applications, integrated
manufacturing solutions, and other applications. Microprocessor 2 is installed in
socket 2 (U2).
326 Type 8848: Installation Guide
If
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on
2.
3.
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v
If
v
one microprocessor and four DIMMs are installed in the server and you add a
second microprocessor without adding more DIMMs, move the pair of DIMMs in
memory slots 3 and 4 to memory slots 7 and 8.
Read the documentation that comes with the microprocessor to determine
whether you need to update the BIOS code. The most current level of BIOS code
for the server is available at http://www.ibm.com/pc/support/. For additional
information, see the User’s Guide on the IBM Eserver Documentation CD.
use SMP, obtain an SMP-capable operating system. For a list of supported
operating systems, go to http://www.ibm.com/pc/us/compat/.
Attention: To avoid damage and to ensure proper server operation, review the
following information before you install a microprocessor:
Make sure that the microprocessors are the same type, have the same cache
size, and have the same clock speed.
See the ServerProven list at http://www.ibm.com/pc/us/compat/ for a list of
microprocessors that are supported by the server.
Complete
the following steps to install a microprocessor:
Read the safety information beginning on page v, and “Installation guidelines”
page 7.
Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
Remove the server cover (see “Removing the cover and bezel” on page 8);
then, determine the socket where the microprocessor is to be installed.
Attention:
Avoid touching the components and gold-edge connectors on the
microprocessor. Make sure that the microprocessor is completely and
correctly seated in the socket. Incomplete insertion might cause damage to
the system board or to the microprocessor.
When you handle static-sensitive devices, take precautions to avoid damage
from static electricity. For information about handling these devices, see
“Handling static-sensitive devices” on page 7.
you are installing a microprocessor in the microprocessor 2 socket, lift the
4.
microprocessor-locking lever to the open position.
Microprocessorlocking lever
Microprocessor
socket
Chapter 2. Installing options
21
a.
b.
6.
7.
of
a.
b.
c.
d.
so
22
5.
Install the microprocessor:
Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the server; then, remove the microprocessor
from the package.
Position the microprocessor over the microprocessor socket as shown in the
following illustration. Carefully press the microprocessor into the socket.
Attention: To avoid bending the pins on the microprocessor, do not use
excessive force when pressing it into the socket.
Microprocessor
Microprocessor
orientation indicator
Microprocessorlocking lever
Microprocessor
socket
Close the microprocessor-locking lever to secure the microprocessor.
Note: A new microprocessor comes in a kit with a heat sink.
Install the heat sink.
Attention: Do not disturb or contaminate the thermal material on the bottom
the new heat sink. Doing so damages its heat-conducting capability and
exposes the new microprocessor to overheating.
Remove the heat sink from its package and remove the cover from the
bottom of the heat sink.
Make sure that the thermal material is still on the bottom of the heat sink,
and position the heat sink on top of the microprocessor.
Align the captive screws on the heat sink with the holes on the heat-sink
retention module.
Press firmly on the captive screws and tighten them, alternating between
screws until they are tight. Do not overtighten the screws by using excessive
force.
Attention: If you need to remove the heat sink after installing it, note that the
thermal material might have formed a strong bond between the heat sink and
the microprocessor. Do not force the heat sink and microprocessor apart; doing
can damage the microprocessor pins. Loosening one captive screw fully
before loosening the other captive screw helps break the bond between the
components without damaging them.
326 Type 8848: Installation Guide
If
Captive screws
Microprocessor 2
Heat sink
Heat-sink
retention module
Microprocessor socket
8.
you have other options to install, install them now. Otherwise, continue with
“Completing the installation” on page 24.
Chapter 2. Installing options
23
1.
do
2.
3. If
4. If
5.
6. To
a
To
24
Completing the installation
Complete the following steps to complete the installation:
Position the internal cables so they do not interfere with the cover installation.
Attention: Before sliding the cover forward, make sure that all the tabs on
both the front and rear of the cover engage the chassis correctly. If all the tabs
not engage the chassis correctly, it will be very difficult to remove the cover
later.
Position the cover on top of the server and slide it forward. Press down on the
cover latch. The cover slides forward into position. Make sure that the cover
engages the tabs at the front and rear of the server.
you removed the bezel, position the bezel directly in front of the server and
press it into place so that the retention tabs snap into the holes on the top, right
side, and bottom of the server.
you removed the USB option tray, insert it fully into the slot below hard disk
drive bay 1.
Install the server in the rack. For details, see the Rack Installation Instructions
that come with the server.
attach peripheral devices and connect the power cord, continue with
“Connecting the cables.”
Note: If you installed a SCSI drive, check the LEDs to verify proper operation
Connecting the cables
This section provides basic information about attaching peripheral devices such as
keyboard and pointing device to the server.
For detailed information about external options and how to connect them to your
server, see the documentation that comes with these options. For the location of
external ports and connectors on the server, see the User’s Guide on the IBM
Eserver Documentation CD.
Depending on the options that you installed, after cabling the server, you might
need to run the Configuration/Setup Utility program to update the server
configuration. For more information, see “Updating the server configuration” on
page 25 and the User’s Guide on the IBM Eserver Documentation CD.
after you reconnect the power cord.
attach non-USB devices to the server, use the cables that come with the devices
and connect the cables to the appropriate ports on the server.
326 Type 8848: Installation Guide
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on
v
To attach a USB device to the server, use the cable that comes with the device and
connect the cable to one of the four USB ports on the server.
you want to attach a keyboard or mouse to this server, you must use a USB
keyboard or a USB mouse. After installing a USB keyboard, you might need to
use the Configuration/Setup Utility program to enable keyboardless operation and
prevent POST error message 301 from being displayed during startup. For
detailed information about the USB keyboard and how to connect it to your
server, see the documentation that comes with the USB keyboard. For
information about the Configuration/Setup Utility program, see the User’s Guide
the IBM Eserver Documentation CD.
You might want to create update diskettes that contain the latest baseboard
management controller firmware and BIOS code. Use an external USB diskette
drive if you want to attach a diskette drive to this server. For information about
updating the baseboard management controller firmware, see “Using the
baseboard management controller firmware update program” on page 35. For
information about updating the BIOS code, see the User’s Guide on the IBM
Eserver Documentation CD.
following illustration shows the USB connectors on the front of the server.
The
The following illustration shows the input/output connectors on the rear of the
server.
Power-cord
connector
Serial
connector
Video
connector
Updating the server configuration
When you start the server for the first time after you add or remove an internal
option or external SCSI device, you might receive a message that the configuration
has changed. The Configuration/Setup Utility program starts automatically so that
you can save the new configuration settings. For more information, see the section
about configuring the server in the User’s Guide on the IBM Eserver
Documentation CD.
USB connectors
USB connectors
Gigabit Ethernet 1
connector (LAN1)
Gigabit Ethernet 2
connector (LAN2)
Some options have device drivers that you must install. See the documentation that
comes with each option for information about installing device drivers.
The server comes with at least one microprocessor on the system board. If more
than one microprocessor is installed, the server can operate as an SMP server. You
might have to upgrade the operating system to support SMP. For more information,
see the operating-system documentation.
Chapter 2. Installing options
25
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If the server has an optional RAID adapter and you have installed or removed a
hard disk drive, see the documentation that comes with the RAID adapter for
information about configuring disk arrays.
you have just installed a Remote Supervisor Adapter II to manage the server
remotely, see the documentation that comes with the adapter for information about
setting up, configuring, and using the adapter.
For information about configuring the integrated Gigabit Ethernet controllers, see
the User’s Guide on the IBM Eserver Documentation CD.
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Chapter 3. Server controls, LEDs, and power
This section describes the controls, light-emitting diodes (LEDs), and connectors. It
also explains how to turn the server on and off.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of
the server.
CD-eject button
CD-ROM drive
activity LED
Hard disk drive
status LEDs
USB connectors
CD-ROM drive activity LED: When this LED is lit, it indicates that the CD-ROM
drive is in use.
Hard disk drive
activity LEDs
Operator
information
panel
Power-on LED
Power-control
button
Reset button
CD-eject button: Press this button to release a CD from the CD-ROM drive.
Hard disk drive activity LEDs: When one of these LEDs is flashing, it indicates
that the associated SCSI hard disk drive is in use.
Power-on LED: When this LED is lit and not flashing, it indicates that the server is
turned on. When this LED is flashing, it indicates that the server is turned off and
still connected to an ac power source. When this LED is off, it indicates that ac
power is not present, or the power supply or the LED itself has failed. A power-on
LED is also on the rear of the server.
Note: If this LED is off, it does not mean that there is no electrical power in the
server. The LED might be burned out. To remove all electrical power from
the server, you must disconnect the power cord from the electrical outlet.
Power-control button: Press this button to turn the server on and off manually.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might have to use a pen or the end of a straightened paper clip to
press the button.
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Operator information panel: This panel contains LEDs. The following illustration
shows the LEDs on the operator information panel.
Hard disk drive
activity LED
Systemlocator
LED
Information
LED
Systemerror
LED
The following LEDs are on the operator information panel:
Hard disk drive activity LED: When this LED is lit, it indicates that either of the
hard disk drives is in use.
System-locator LED: Use this blue LED to visually locate the server if it is in a
location with numerous other servers. If your server supports IBM Director, you
can use IBM Director to light this LED remotely.
Information LED: When this LED is lit, it indicates that a noncritical event has
occurred and is recorded in the error log. An LED near the failing component on
the system board is also lit to help isolate the error.
System-error LED: When this LED is lit, it indicates that a system error has
occurred. A system-error LED is also on the rear of the server. An LED near the
failing component on the system board is also lit to help isolate the error.
USB connectors: Connect USB devices to these connectors.
Hard disk drive status LEDs: On some server models, each hot-swap hard disk
drive has a status LED. If the status LED for a drive is lit continuously, that
individual drive is faulty. The interpretation of a flashing status LED depends on the
SCSI controller that is connected to the hot-swap drive, as follows:
When the drive is connected to the integrated SCSI controller with RAID
capabilities, a flashing status LED indicates that the drive is a secondary drive in
mirrored pair and the drive is being synchronized.
When the drive is connected to an optional ServeRAID
™
controller, a slowly
flashing (one flash per second) status LED indicates that the drive is being
rebuilt. When the LED is flashing rapidly (three flashes per second), it indicates
that the controller is identifying the drive.
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Rear view
The following illustration shows the connectors and LEDs on the rear of the server.
Activity LEDs
Link LEDs
System-error LED
Power-cord
connector
Serial
Power-on LED
Gigabit Ethernet 1
connector (LAN1)
connector
Video
connector
USB connectors
Gigabit Ethernet 2
connector (LAN2)
Power-cord connector: Connect the power cord to this connector.
Activity LEDs (Ethernet): These green LEDs are on the dual Ethernet connector.
When either LED flashes, it indicates that data is being transmitted or received
between the server and the network device that is connected to the left or right
connector. The flashing frequency is proportional to the amount of traffic on the
network link.
Link LEDs (Ethernet): These LEDs are on the dual Ethernet connector. When
either LED is lit, it indicates that there is an active link between the server and the
network device that is connected to the left or right connector.
System-error LED: When this LED is lit, it indicates that a system error has
occurred. An LED near the failing component on the system board is also lit to help
isolate the error. A system-error LED is also on the front of the server.
Power-on LED: When this LED is lit and not flashing, it indicates that the server is
turned on. When this LED is flashing, it indicates that the server is turned off and
still connected to an ac power source. When this LED is off, it indicates that ac
power is not present, or the power supply or the LED itself has failed. A power-on
LED is also on the front of the server.
Note: If this LED is off, it does not mean that there is no electrical power in the
server. The LED might be burned out. To remove all electrical power from
the server, you must disconnect the power cord from the electrical outlet.
Gigabit Ethernet 1 (LAN 1) connector: Use this connector to connect the server
network.
Gigabit Ethernet 2 (LAN 2) connector: Use this connector to connect the server
network.
USB connectors: Connect USB devices to these connectors.
Video connector: Connect a monitor to this connector.
Serial connector: Connect a 9-pin serial device to this connector.
Chapter 3. Server controls, LEDs, and power
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If you have an optional Remote Supervisor Adapter II (system-management
adapter) installed in PCI-X slot 2, your server has additional connectors and LEDs.
See the documentation that comes with the adapter for more information about
these connectors and LEDs.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except for the service processor
(also called the baseboard management controller) is shut down; however, the
server can respond to requests from the service processor, such as a remote
request to turn on the server. The power-on LED flashes to indicate that the server
connected to ac power but not turned on.
Turning on the server
Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and you can turn on the server and start the
operating system by pressing the power-control button.
The server can also be turned on in any of the following ways:
power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
the server is connected to an Advanced System Management interconnect
network that contains at least one server with an optional Remote Supervisor
Adapter II installed, the server can be turned on from the Remote Supervisor
Adapter II user interface.
your operating system supports the system-management software for an
optional Remote Supervisor Adapter II, the system-management software can
turn on the server.
your operating system supports the Wake on LAN feature, the Wake on LAN
feature can turn on the server.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to requests from the service processor, such as a remote request to turn
the server. To remove all power from the server, you must disconnect it from the
power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
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CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The server can be turned off in any of the following ways:
You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
the server is connected to an Advanced System Management interconnect
network that contains at least one server with an optional Remote Supervisor
Adapter II installed, the server can be turned off from the Remote Supervisor
Adapter II user interface.
optional Remote Supervisor Adapter II is installed in the server, the server
can be turned off from the Remote Supervisor Adapter II user interface.
the Wake on LAN feature turned on the server, the Wake on LAN feature can
turn off the server.
The service processor can turn off the server as an automatic response to a
critical system failure.
You can turn off the server through a request from the service processor.
Chapter 3. Server controls, LEDs, and power
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Chapter 4. Configuring the server
The ServerGuide Setup and Installation CD provides software setup tools and
installation tools that are specifically designed for your IBM server. Use this CD
during the initial installation of the server to configure basic hardware features and
simplify your operating-system installation.
Note: If you are installing a Linux operating system on your server, you can use
ServerGuide, version 7.2.05 or later, to set up and configure your hardware;
then, install a Linux operating system using the procedure in “Installing your
operating system without using ServerGuide.”
addition to the ServerGuide Setup and Installation CD, you can use the following
configuration programs to customize the server hardware:
Configuration/Setup Utility program
Baseboard management controller firmware update program
RAID configuration programs
LSI Logic Configuration Utility program
ServeRAID Manager
For more information about these programs, see “Configuring your server” in the
User’s Guide on the IBM Eserver Documentation CD.
Using the ServerGuide Setup and Installation CD
The ServerGuide Setup and Installation CD provides state-of-the-art programs to
detect the server model and installed hardware options, configure the server
hardware, provide device drivers, and help you install your operating system. For
information about the supported operating-system versions, see the label on the
CD.
Complete the following steps to start the ServerGuide Setup and Installation CD:
Insert the CD, and restart the server. If the CD does not start, see “ServerGuide
problems” on page 43.
Follow the instructions on the screen to:
Select your language.
Select your keyboard layout and country.
View the overview to learn about ServerGuide features.
View the readme file to review installation tips about your operating system
and adapter.
Start the setup and hardware configuration programs.
Start the operating-system installation. You will need your operating-system
CD.
Installing your operating system without using ServerGuide
After you configure the server hardware, complete the following steps to download
the latest operating-system installation instructions from the IBM Support Web site.
Copyright IBM Corp. 2004
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Note: If you are installing a 32-bit Windows operating system on your server, you
can install your operating system using the ServerGuide Setup and
Installation CD that comes with your server (see “Using the ServerGuide
Setup and Installation CD” on page 33.)
http://www.ibm.com/pc/support/.
the Download section, click Downloads & drivers.
the “Downloads and drivers” page, in the Brand field, select Servers.
the Family field, select Eserver 326.
the Operating system field, select your operating system.
Click Continue.
the “ERserver 326 Support” page, in the View by document type field,
select OS installation.
Select the instructions for your operating system.
Using the Configuration/Setup Utility program
The Configuration/Setup Utility program is part of the BIOS code. You can use it to:
Change the startup drive sequence
Configure serial-port assignments
Enable USB keyboard and mouse support (default)
Set advanced hardware features
Set the date and time
Set passwords
Set power-management features
Complete
the following steps to start the Configuration/Setup Utility program:
Turn on the server and watch the monitor screen.
When the message Press F1 for Configuration/Setup appears, press F1. If a
supervisor (administrator) password has been set, you must type the supervisor
password to access the full Configuration/Setup Utility menu.
Follow the instructions on the screen.
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Using the baseboard management controller firmware update program
update the firmware for the baseboard management controller, download the
baseboard management controller Firmware Update Diskette for your server from
the IBM Support Web site at http://www.ibm.com/pc/support/. Run the program to
create a diskette or to create the Linux or Windows
package that you can use to update the firmware. The firmware update program
updates the baseboard management controller firmware only and does not affect
any device drivers.
Note: To ensure proper server operation, be sure to update the baseboard
management controller firmware code first before updating the BIOS code.
For additional information, see the User’s Guide on the IBM Eserver
Documentation CD.
Important: Before you continue with the following instructions, make sure that an
external USB diskette drive is attached to the server. You will need this device to
complete these tasks.
®
operating-system update
update the firmware, use one of the following methods:
the Linux or Windows operating-system update package is available from the
World Wide Web and you have obtained the applicable update package, follow
the instructions that come with the update package.
you are using a diskette, complete the following steps:
Turn off the server.
Insert the Firmware Update Diskette into an external USB diskette drive that
you have attached to the server.
Turn on the server. If the server does not start from the external USB diskette
drive, use the Configuration/Setup Utility program to configure the external
USB diskette drive as a startup device. (For more information, see the
information about Configuration/Setup Utility startup sequences in the User’s
Guide on the IBM Eserver Documentation CD). Then, start again at step 1
this procedure.
The update process begins automatically when the server starts from the
diskette.
there is an error in updating the firmware, try installing the firmware again.
Using the RAID configuration programs
Use the LSI Logic Configuration Utility program and ServeRAID Manager to
configure and manage redundant array of independent disks (RAID) arrays. Be sure
use these programs as described in this book.
Use the LSI Logic Configuration Utility program to:
View or change SCSI IDs for attached devices
Set SCSI protocol parameters on SCSI hard disk drives
v
Use ServeRAID Manager to:
Configure arrays
View your RAID configuration and associated devices
Monitor operation of your RAID controllers
addition, an LSI command-line configuration program (CFG1030) is available
In
from http://www.ibm.com/pc/support/.
Chapter 4. Configuring the server
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Consider the following information when using the LSI Logic Configuration Utility
program and ServeRAID Manager to configure and manage arrays:
your server has a ServeRAID controller installed, you can use ServeRAID
Manager to configure the integrated SCSI controller with RAID capabilities for
other supported RAID levels.
When you create a RAID level-1 (mirrored) pair, all drives must be on the same
channel.
You can set up a mirror after the operating system is installed on the primary
drive only if you are using the integrated SCSI controller with RAID capabilities.
You must make sure that the primary drive has the lower SCSI ID (for example,
0).
update the firmware and BIOS codes for an optional ServeRAID controller,
you must use the IBM ServeRAID Support CD that comes with the controller.
you install a different type of RAID controller, see the documentation that
comes with the controller for information about viewing and changing SCSI
settings for attached devices.
Important:
you use the integrated SCSI controller with RAID capabilities to
configure a RAID level-1 (mirrored) array after you install the operating
system, you will lose access to any data or applications that were
previously stored on the secondary physical drive of the mirrored pair.
Using the LSI Logic Configuration Utility program
Complete the following steps to start the LSI Logic Configuration Utility program:
Turn on the server and watch the monitor screen.
When the message <<< Press <CTRL><C> to start LSI Logic Configuration
Utility >>> appears, press Ctrl+C. If a supervisor password has been set, you
are prompted to type the password.
Use the arrow keys to select a controller (channel) from the list of adapters;
then, press Enter.
Follow the instructions on the screen to change the settings of the selected
items; then, press Enter. If you select Device Properties or Mirroring
Properties, additional screens are displayed.
Using ServeRAID Manager
IBM ServeRAID adapter enables you to configure multiple physical SCSI hard
disk drives to operate as logical drives in a disk array. The adapter comes with a
containing the ServeRAID Manager program and the ServeRAID
Mini-Configuration program, which you can use to configure the ServeRAID
controller.
perform some tasks, you can run ServeRAID Manager as an installed program.
However, to configure the integrated SCSI controller with RAID capabilities and
perform an initial RAID configuration on your server, you must run ServeRAID
Manager in Startable CD mode, as described in the instructions in this section. If
you install a different type of RAID adapter in your server, use the configuration
method described in the instructions that come with that adapter to view or change
SCSI settings for attached devices.
See the ServeRAID documentation on the IBM ServeRAID Support CD for
additional information about RAID technology and instructions for using ServeRAID
Manager to configure your integrated SCSI controller with RAID capabilities.
Additional information about ServeRAID Manager is also available from the Help
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menu. For information about a specific object in the ServeRAID Manager tree,
select the object and click Actions → Hints and tips.
Configuring the controller
running ServeRAID Manager in Startable CD mode, you can configure the
controller before you install your operating system. The information in this section
assumes that you are running ServeRAID Manager in Startable CD mode.
run ServeRAID Manager in Startable CD mode, turn on the server; then, insert
the CD into the CD-ROM drive. If ServeRAID Manager detects an unconfigured
controller and ready drives, the Configuration wizard starts, and a window similar to
that shown in the following illustration opens.
the Configuration wizard, you can select express configuration or custom
configuration. Express configuration automatically configures the controller by
grouping the first two physical drives in the ServeRAID Manager tree into an array
and creating a RAID level-1 logical drive. If you select custom configuration, you
can select the two physical drives that you want to group into an array.
Using express configuration:
configuration:
the ServeRAID Manager tree, click the controller.
Click Express configuration.
Click Next. The “Configuration summary” window opens.
Review the information in the “Configuration summary” window. To change the
configuration, click Modify arrays.
Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
Exit from ServeRAID Manager and remove the CD from the CD-ROM drive.
Restart the server.
Complete the following steps to use express
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Using custom configuration:
Complete the following steps to use custom
configuration:
the ServeRAID Manager tree, click the controller.
Click Custom configuration.
Click Next. The “Create arrays” window opens.
From the list of ready drives, select the two drives that you want to group into
the array.
Click
(Add selected drives) to add the drives to the array.
you want to configure a hot-spare drive, complete the following steps:
Click the Spares tab.
Select the physical drive that you want to designate as the hot-spare drive,
and click
(Add selected drives).
Click Next. The “Configuration summary” window opens.
Review the information in the “Configuration summary” window. To change the
configuration, click Back.
Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
10.
Exit from ServeRAID Manager and remove the CD from the CD-ROM drive.
11.
Restart the server.
Viewing the configuration
You can use ServeRAID Manager to view information about RAID controllers and
the RAID subsystem (such as arrays, logical drives, hot-spare drives, and physical
drives). When you click an object in the ServeRAID Manager tree, information about
that object appears in the right pane. To display a list of available actions for an
object, click the object and click Actions.
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Chapter 5. Solving problems
This chapter provides basic troubleshooting information to help you resolve some
common problems that might occur while you are setting up your server.
you cannot locate and correct the problem using the information in this chapter,
see Appendix A, “Getting help and technical assistance,” on page 51, the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM Eserver
Documentation CD, and the “Server Support” flowchart in the front of this book.
Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
One beep indicates successful completion of POST, with no errors.
More than one beep indicates that POST detected a problem. Error messages
also appear during startup if POST detects a hardware-configuration problem.
See “POST beep code descriptions” and the Hardware Maintenance Manual
and Troubleshooting Guide on the IBM Eserver Documentation CD for more
information.
Troubleshooting charts
v
These charts list problem symptoms and steps to correct the problems. See
“Troubleshooting charts” on page 44 for more information.
Diagnostic programs and error messages
The server-diagnostic programs are provided on the IBM Enhanced Diagnostics
that comes with your server. These programs test the major components of
your server. See the Hardware Maintenance Manual and Troubleshooting Guide
the IBM Eserver Documentation CD for more information.
POST beep code descriptions
POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. Use the following beep code
descriptions to help identify and solve problems that are detected during startup.
Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the
IBM Eserver Documentation CD for more information about the POST beep
codes.
beep
One
POST was completed successfully.
Repeating long beeps
memory error has occurred. Make sure that all DIMMs are correctly
installed.
One long beep and two short beeps
video error has occurred, and the BIOS code cannot initialize the monitor
screen to display additional information.
Other beep codes
Additional beep codes are listed in the following table.
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Table 2. POST beep code descriptions
Beep code
None
beep
Undetermined error.
POST was completed successfully. One
Description
Action
Call for service.
None required.
beep also occurs after POST if you type
incorrect password.
beeps Undetermined error.
Follow the instructions on the
screen.
Repeating
beeps
The system board might contain a failing
component.
Make sure that the keyboard
and pointing devices are
connected correctly.
Make sure that nothing is
resting on the keyboard.
Disconnect the pointing
device; then, restart the
server. If the problem goes
away, replace the pointing
device. If the problem
remains, call for service.
1-1-2
1-1-3
Microprocessor register test has failed.
Complementary metal oxide semiconductor
Call for service.
(CMOS) write/read test has failed.
1-1-4
BIOS read-only memory (ROM) checksum
has failed.
1-2-1
Programmable Interval Timer test has
failed.
1-2-2
Direct memory access (DMA) initialization
has failed.
1-2-3
DMA page register write/read test has
failed.
1-2-4
1-3-1
1-3-2
1-4-3
2-1-1
2-1-2
2-1-3
Random-access memory (RAM) refresh
verification has failed.
First 64 Kb RAM test has failed.
First 64 Kb RAM parity test has failed.
Interrupt vector loading test has failed.
Secondary DMA register test has failed.
Primary DMA register test has failed.
Primary interrupt mask register test has
Reseat the memory modules or
install a memory module. If the
problem remains, call for
service.
Call for service.
failed.
2-1-4
Secondary interrupt mask register test has
failed.
2-2-1
2-2-2
2-2-3
Interrupt vector loading has failed.
Keyboard controller test has failed.
CMOS power failure and checksum checks
have failed.
2-2-4
CMOS configuration information validation
has failed.
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Table 2. POST beep code descriptions (continued)
Beep code
2-3-1
Screen initialization has failed.
Description
Action
Turn off the server, disconnect
all power cords, and reconnect
all power cords; then, restart
the server. If the problem
remains, call for service.
2-3-2
2-3-3
2-3-4
2-4-1
Screen memory test has failed.
Screen retrace tests have failed.
Search for video ROM has failed.
Screen test indicates the screen is
Call for service.
operable.
3-1-1
3-1-2
3-1-3
Timer tick interrupt test has failed.
Interval timer channel 2 test has failed.
RAM test has failed above address hex
0FFFF.
3-1-4
3-2-1
3-2-2
3-2-4
Time-of-Day clock test has failed.
Serial port test has failed.
Parallel port test has failed.
Comparison of CMOS memory size
against actual has failed.
3-3-1
memory size mismatch has occurred.
Reseat the memory modules or
install a memory module. If the
problem remains, call for
service.
3-3-2
I2C bus has failed.
Turn off the server, disconnect
all power cords, and reconnect
all power cords; then, restart
the server. If the problem
remains, call for service.
3-3-3
memory has been detected in the
server.
Reseat the memory modules or
install a memory module. If the
problem remains, call for
service.
Note: In some memory
configurations, the 3-3-3 beep
code might sound during POST
followed by a blank monitor
screen. If this occurs and the
Boot Diagnostic Screen or
QuickBoot Mode feature on
the Start Options menu of the
Configuration/Setup Utility
program is enabled (its default
setting), you must restart the
server three times to force the
BIOS to reset the configuration
the default configuration (the
memory connectors enabled).
Chapter 5. Solving problems
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POST error messages
The following table provides an abbreviated list of the error messages that might
appear during POST. See the Hardware Maintenance Manual and Troubleshooting
Guide on the IBM Eserver Documentation CD for more information about the
POST error messages.
Table 3. Abbreviated list of POST error messages
POST message Failing device or problem
found
161
162
163
201
289
301, 303
962
1162
00019xxx
00180xxx
012980xx
The real-time clock battery
has failed.
device configuration has
changed.
The time of day has not
been set.
The memory configuration
has changed.
failing DIMM was
disabled.
Keyboard and keyboard
controller
Parallel port configuration
error
Serial port configuration
conflict
Microprocessor x is not
functioning or failed the
built-in self-test.
PCI adapter requested a
resource that is not
available.
Data for microprocessor x Download and install the latest level of BIOS code.
Suggested action
Replace the battery or call for service.
Run the Configuration/Setup Utility program; then, exit, saving
the configuration settings.
Make sure that optional devices are turned on and installed
correctly.
Set the date and time.
Make sure that DIMMs are fully seated and installed correctly.
Make sure that DIMMs are supported by your server and that
they are installed correctly.
Make sure that the keyboard cable is connected and that nothing
resting on the keyboard keys.
Run the Configuration/Setup Utility program and make sure that
the parallel port setting is correct.
Run the Configuration/Setup Utility program and make sure that
the IRQ and I/O port assignments needed by the serial port are
available.
Make sure that microprocessor x is installed correctly. If the
problem remains, replace microprocessor x.
Run the Configuration/Setup Utility program and make sure that
the resources needed by the PCI adapter are available.
012981xx
I9990305
POST could not find an
operating system.
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ServerGuide problems
The following table lists problem symptoms and suggested solutions.
Table 4. ServerGuide Setup and Installation CD
Symptom
The ServerGuide Setup and
Installation CD will not start.
The SCSI RAID program cannot
view all installed drives, or the
operating system cannot be
installed.
The operating-system
installation program
continuously loops.
The ServerGuide program will
not start the operating-system
CD.
The operating system cannot be
installed; the option is not
available.
Suggested action
Make sure that the server supports the ServerGuide program and has a
startable (bootable) CD-ROM (or DVD-ROM) drive.
the startup (boot) sequence settings have been altered, make sure that the
CD-ROM drive is first in the startup sequence.
more than one CD-ROM drive is installed, ensure that only one drive is set as
the primary drive. Start the CD from the primary drive.
Make sure that there are no duplicate SCSI IDs or IRQ assignments.
Make sure that the hard disk drive is connected correctly.
Make more space available on the hard disk.
Make sure that the operating-system CD is supported by the ServerGuide program.
See the ServerGuide Setup and Installation CD label for a list of operating-system
versions that support the ServerGuide program.
Make sure that the operating system is supported on your server. If the operating
system is supported, there is no logical drive defined (SCSI RAID systems). Run
the ServerGuide program and make sure that setup is complete.
Chapter 5. Solving problems
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Troubleshooting charts
The following tables list problem symptoms and suggested solutions. See the
Hardware Maintenance Manual and Troubleshooting Guide on the IBM Eserver
Documentation CD for more detailed troubleshooting charts. If you cannot find the
problem in the troubleshooting charts, run the diagnostic programs. If you have run
the diagnostic test programs, or if running the tests does not reveal the problem,
call for service.
CD-ROM drive problems
Symptom
The CD-ROM drive is not
recognized.
Suggested action
Make sure that:
The IDE channel to which the CD-ROM drive is attached (primary or secondary)
enabled in the Configuration/Setup Utility program. If the server has a single
IDE channel, only the primary channel can be used.
All cables and jumpers are installed correctly.
The correct device driver is installed for the CD-ROM drive.
Diskette drive problems
Symptom
The diskette drive activity LED
stays lit, or the server bypasses
the diskette drive.
Suggested action
there is a diskette in the drive, make sure that:
The diskette drive cables are correctly and securely connected.
The diskette drive is enabled in the Configuration/Setup Utility program.
The diskette is good and not damaged. (Try another diskette if you have one.)
The diskette contains the necessary files to start the server.
Your software program is working properly.
If
the problem remains, call for service.
Expansion enclosure problems
Symptom
The SCSI expansion enclosure
used to work but does not work
now.
Suggested action
Make sure that:
The cables for all external SCSI options are connected correctly.
The last device in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
Any external SCSI devices are turned on. You must turn on external SCSI
devices before turning on the server.
For more information, see your SCSI expansion enclosure documentation.
General problems
Symptom
cover lock is broken, an LED
not working, or a similar
problem has occurred.
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Call for service.
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Hard disk drive problems
Symptom
Not all drives are recognized by
the hard disk drive diagnostic
test (the Fixed Disk test).
The server stops responding
during the hard disk drive
diagnostic test.
Intermittent problems
Symptom
problem occurs only
occasionally and is difficult to
diagnose.
Suggested action
Remove the first drive that is not recognized and try the hard disk drive
diagnostic test again.
the remaining drives are recognized, replace the drive that you removed with
new one.
Remove the hard disk drive that was being tested when the server stopped
responding and try the diagnostic test again.
the hard disk drive diagnostic test runs successfully, replace the drive that
you removed with a new one.
Suggested action
Make sure that:
All cables and cords are connected securely to the rear of the server and
attached devices.
When the server is turned on, air is flowing from the rear of the server at the fan
grille. If there is no airflow, the fan is not working. This can cause the server to
overheat and shut down.
The SCSI bus and devices are configured correctly and the last external device
each SCSI chain is terminated correctly.
If
the problem remains, call for service.
Keyboard, mouse, or pointing-device problems
Symptom
All or some keys on the
keyboard do not work.
The mouse or pointing device
does not work.
Suggested action
Make sure that the keyboard cable is securely connected to the server and that
the keyboard and mouse cables are not reversed.
Make sure that the server and the monitor are turned on.
Make sure that the operating system supports USB devices.
Try using another keyboard.
If
the problem remains, call for service.
Make sure that the mouse or pointing-device cable is securely connected to the
server and that the keyboard and mouse cables are not reversed.
Make sure that the mouse device drivers are installed correctly.
Make sure that the operating system supports USB devices.
Try using another mouse or pointing device.
If the problem remains, call for service.
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Memory problems
Symptom
The amount of system memory
displayed is less than the
amount of physical memory
installed.
Suggested action
Make sure that:
The DIMMs are seated correctly.
You have installed the correct type of memory.
you changed the memory, you updated the memory configuration in the
Configuration/Setup Utility program.
All banks of memory are enabled. The server might have automatically disabled
memory bank when it detected a problem, or a memory bank might have been
manually disabled.
Look
the DIMM was disabled by a system-management interrupt (SMI), replace the
DIMM.
this error remains, replace the DIMM.
If
the problem remains, call for service.
Microprocessor problems
Symptom
The server emits a continuous
tone during POST.
Suggested action
The startup (boot) microprocessor is not working correctly. Verify that the startup
microprocessor is seated correctly. If it is, replace the startup microprocessor.
Note: If only one microprocessor is installed, it must be in socket 1 (connector
U1). For socket location and installation instructions, see “Installing an additional
microprocessor” on page 20.
the POST error log for error message 289:
Monitor problems
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, see the information that comes with the monitor for instructions for testing
and adjusting the monitor. If you cannot diagnose the problem, call for service.
Symptom
The screen is blank.
Only the cursor appears.
The monitor works when you
turn on the server, but the
screen goes blank when you
start some application
programs.
the problem remains, call for service.
Suggested action
Make sure that:
The server power cord is connected to the server and a working electrical outlet.
The monitor cables are connected correctly.
The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
Important:
some memory configurations, the 3-3-3 beep code might sound
during POST, followed by a blank monitor screen. If this occurs and the Boot
Diagnostic Screen or QuickBoot Mode feature on the Start Options menu of the
Configuration/Setup Utility program is enabled (its default setting), you must restart
the server three times to force the BIOS to reset the configuration to the default
configuration (the memory connectors enabled).
the problem remains, call for service.
Call for service.
Make sure that:
The primary monitor cable is connected to the video connector.
You have installed the necessary device drivers for the application programs.
If
the problem remains, call for service.
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Symptom
The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or distorted.
Wrong characters appear on the
screen.
Suggested action
the monitor self-tests show that the monitor is working correctly, consider the
location of the monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy,
unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen
discoloration.
Move the device and the monitor at least 300 mm (12 in.) apart, and turn on the
monitor.
Notes:
prevent diskette drive read/write errors, make sure that the distance
between the monitor and diskette drives is at least 75 mm (3 in.).
Non-IBM monitor cables might cause unpredictable problems.
enhanced monitor cable with additional shielding is available for the 9521
and 9527 monitors. For information about the enhanced monitor cable, contact
your IBM marketing representative or authorized reseller.
If
the problem remains, call for service.
the wrong language is displayed, update the BIOS code with the correct
language.
the problem remains, call for service.
Option problems
Symptom
IBM option that was just
installed does not work.
IBM option that used to work
does not work now.
Suggested action
Make sure that:
The option is designed for the server. See the “Server Support” flowchart for
information about obtaining ServerProven compatibility information from the
World Wide Web.
You followed the installation instructions that come with the option.
The option is installed correctly.
You have not loosened any other installed options or cables.
You have updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If
the problem remains, call for service.
Make sure that all of the option hardware and cable connections are secure.
the option comes with test instructions, use those instructions to test the
option.
the failing option is a SCSI device, make sure that:
The cables for all external SCSI options are connected correctly.
The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
Any external SCSI devices are turned on. You must turn on external SCSI
devices before turning on the server.
If
the problem remains, call for service.
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Power problems
Symptom
The server does not turn on.
The server does not turn off.
Serial port problems
For more information about the serial port, see the Option Installation Guide on the
IBM Eserver Documentation CD.
Symptom
The number of serial ports
identified by the operating
system is less than the number
serial ports that are installed.
Suggested action
Make sure that the server power cord is connected to the server and a working
electrical outlet.
Make sure that the type of memory that is installed is supported by your server.
you just installed an option, remove it, and restart the server. If the server now
turns on, you might have installed more options than the power supply supports.
If the problem remains, call for service.
Determine whether you are using an ACPI or non-ACPI operating system.
you are using a non-ACPI operating system, complete the following steps:
Press Ctrl+Alt+Delete.
Turn off the server by using the power-control button. You might need to press
and hold the power-control button for 5 seconds to force the server to turn off.
If
the problem remains or if you are using an ACPI operating system, call for
service.
Suggested action
Make sure that:
Each port is assigned a unique address in the Configuration/Setup Utility
program and none of the serial ports are disabled.
The serial port adapter, if you installed one, is seated correctly.
If
the problem remains, call for service.
serial device does not work. Make sure that:
The device is compatible with the server.
The serial port is enabled and is assigned a unique address.
The device is connected to the serial port and the serial port is connected to
serial connector (COM1) on the system board.
If
the problem remains, call for service.
Software problems
Symptom
You suspect a software
problem.
Suggested action
determine whether the problem is caused by the software, make sure that:
Your server has the minimum memory needed to use the software. For memory
requirements, see the information that comes with the software. If you have just
installed an adapter or memory, the server might have a memory-address
conflict.
The software is designed to operate on your server.
Other software works on your server.
The software that you are using works on another server.
If
you received any error messages when using the software, see the information
that comes with the software for a description of the messages and suggested
solutions to the problem.
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Universal Serial Bus device problems
Symptom
Suggested action
USB device does not work. Make sure that:
The correct USB device driver is installed.
Your operating system supports USB devices.
If
the problem remains, call for service.
Chapter 5. Solving problems
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©
Appendix A. Getting help and technical assistance
you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This appendix contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your ERserver, xSeries, or IntelliStation
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
Check all cables to make sure that they are connected.
Check the power switches to make sure that the system is turned on.
Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system. Information about diagnostic tools is
the Hardware Maintenance Manual and Troubleshooting Guide on the IBM
ERserver Documentation CD or in the IntelliStation Hardware Maintenance
Manual at the IBM Support Web site.
the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers or to submit a request
for information.
®
system, and whom to call for service,
can solve many problems without outside assistance by following the
You
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information that
comes with your system also describes the diagnostic tests that you can perform.
Most ERserver, xSeries, and IntelliStation systems, operating systems, and
programs come with information that contains troubleshooting procedures and
explanations of error messages and error codes. If you suspect a software problem,
see the information for the operating system or program.
Using the documentation
Information about your IBM ERserver, xSeries, or IntelliStation system and
preinstalled software, if any, is available in the documentation that comes with your
system. That documentation includes printed books, online books, readme files, and
help files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or
the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
access these pages, go to http://www.ibm.com/pc/support/ and follow the
instructions. Also, you can order publications through the IBM Publications Ordering
System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Copyright IBM Corp. 2004
51
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Getting help and information from the World Wide Web
the World Wide Web, the IBM Web site has up-to-date information about IBM
ERserver,xSeries, and IntelliStation products, services, and support. The address
for IBM ERserver and xSeries information is http://www.ibm.com/eserver/xseries/.
The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.
You can find service information for your IBM products, including supported options,
http://www.ibm.com/pc/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with ERserver and xSeries servers,
IntelliStation workstations, and appliances. For information about which products are
supported by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. Go to
http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
the U.S. and Canada, hardware service and support is available 24 hours a day,
days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
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Appendix B. IBM Statement of Limited Warranty Z125-4753-08
04/2004
Part 1 - General Terms
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2
replace or modify those of Part 1. The warranties provided by IBM in this Statement
Limited Warranty apply only to Machines you purchase for your use, and not for
resale. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them. The term
“Machine” does not include any software programs, whether pre-loaded with the
Machine, installed subsequently or otherwise. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be
waived or limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications
(“Specifications”) which are available on request. The warranty period for the
Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of
Installation unless IBM or your reseller informs you otherwise. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM. A
part that replaces a removed part will assume the warranty service status of the
removed part. Unless IBM specifies otherwise, these warranties apply only in the
country or region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
failure resulting from misuse (including but not limited to use of any Machine
capacity or capability, other than that authorized by IBM in writing), accident,
modification, unsuitable physical or operating environment, or improper
maintenance by you;
failure caused by a product for which IBM is not responsible; and
any non-IBM products, including those that IBM may procure and provide with or
integrate into an IBM Machine at your request.
Copyright IBM Corp. 2004
53
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The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance with “how-to” questions and those regarding Machine set-up and
installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
the Machine does not function as warranted during the warranty period, contact
IBM or your reseller to obtain warranty service. If you do not register the Machine
with IBM, you may be required to present proof of purchase as evidence of your
entitlement to warranty service.
What IBM Will Do to Correct Problems
When you contact IBM for service, you must follow the problem determination and
resolution procedures that IBM specifies. An initial diagnosis of your problem can be
made either by a technician over the telephone or electronically by access to an
IBM website.
The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.
You are responsible for downloading and installing designated Machine Code
(microcode, basic input/output system code (called “BIOS”), utility programs, device
drivers, and diagnostics delivered with an IBM Machine) and other software updates
from an IBM Internet Web site or from other electronic media, and following the
instructions that IBM provides.
your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g.,
keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to you
for you to install.
the Machine does not function as warranted during the warranty period and your
problem cannot be resolved over the telephone or electronically, through your
application of Machine Code or software updates, or with a CRU, IBM or your
reseller, if approved by IBM to provide warranty service, will either, at its discretion,
repair it to make it function as warranted, or 2) replace it with one that is at least
functionally equivalent. If IBM is unable to do either, you may return the Machine to
your place of purchase and your money will be refunded.
IBM or your reseller will also manage and install selected engineering changes that
apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement becomes
yours. You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the warranty
service status of the replaced item.
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Your Additional Responsibilities
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to:
ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
where applicable, before service is provided:
follow the service request procedures that IBM or your reseller provides;
backup or secure all programs, data, and funds contained in the Machine;
provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit IBM to fulfill its obligations; and
inform IBM or your reseller of changes in the Machine’s location.
4.
(a) ensure all information about identified or identifiable individuals (Personal
Data) is deleted from the Machine (to the extent technically possible), (b) allow
IBM, your reseller or an IBM supplier to process on your behalf any remaining
Personal Data as IBM or your reseller considers necessary to fulfill its
obligations under this Statement of Limited Warranty (which may include
shipping the Machine for such processing to other IBM service locations around
the world), and (c) ensure that such processing complies with any laws
applicable to such Personal Data.
Limitation
Liability
IBM is responsible for loss of, or damage to, your Machine only while it is 1) in
IBM’s possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller are responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return to IBM
for any reason. You should remove all such information from the Machine prior to its
return.
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract or
tort claim), except for any liability that cannot be waived or limited by applicable
laws, IBM is liable for no more than
damages for bodily injury (including death) and damage to real property and
tangible personal property; and
the amount of any other actual direct damages, up to the charges (if recurring,
months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term “Machine” includes Machine Code and Licensed
Internal Code (“LIC”).
limit also applies to IBM’s suppliers and your reseller. It is the maximum for
This
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
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56
OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST
PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter
this Statement of Limited Warranty, without regard to conflict of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in
which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BOLIVIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of La Paz.
BRAZIL
Jurisdiction: The following is added after the first sentence:
litigation arising from this Statement of Limited Warranty will be settled
Any
exclusively by the court of Rio de Janeiro, RJ.
CHILE
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Civil Courts of Justice of Santiago.
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COLOMBIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of the Republic of Colombia.
EQUADOR
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of Quito.
MEXICO
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Federal Courts of Mexico City, Federal District.
PARAGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of Asuncion.
PERU
Limitation of Liability: The following is added at the end of this section:
accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by IBM’s willful
misconduct (“dolo”) or gross negligence (“culpa inexcusable”).
URUGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the City of Montevideo Court’s Jurisdiction.
VENEZUELA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Courts of the Metropolitan Area Of the City of Caracas.
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
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1.
to
or
a
of
to
a
58
CANADA
Limitation of Liability: The following replaces item 1 of this section:
damages for bodily injury (including death) or physical harm to real property
and tangible personal property caused by IBM’s negligence; and
Governing
Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices
Act 1974 or other similar legislation, IBM’s liability is limited to the repair or
replacement of the goods or the supply of equivalent goods. Where that condition
warranty relates to right to sell, quiet possession or clear title, or the goods are of
kind ordinarily acquired for personal, domestic or household use or consumption,
then none of the limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA AND LAOS
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws
the State of New York, United States of America.
CAMBODIA, INDONESIA, AND LAOS
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Singapore in accordance
with the Arbitration Rules of Singapore International Arbitration Center (“SIAC
Rules”) then in effect. The arbitration award shall be final and binding for the parties
without appeal and shall be in writing and set forth the findings of fact and the
conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
third arbitrator who shall act as chairman of the proceedings. Vacancies in the
326 Type 8848: Installation Guide
be
If
of
1.
2. as to
by
to
a
If
of
post of chairman shall be filled by the president of the SIAC. Other vacancies shall
filled by the respective nominating party. Proceedings shall continue from the
stage they were at when the vacancy occurred.
one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence; and
any other actual damage arising in any situation involving nonperformance
IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, the charge paid by you for the individual Machine that is the
subject of the claim. For purposes of this item, the term “Machine” includes
Machine Code and Licensed Internal Code (“LIC”).
Arbitration:
The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Bangalore, India in
accordance with the laws of India then in effect. The arbitration award shall be final
and binding for the parties without appeal and shall be in writing and set forth the
findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the Bar Council of India. Other
vacancies shall be filled by the respective nominating party. Proceedings shall
continue from the stage they were at when the vacancy occurred.
one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
59
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to
a
60
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially resolved
between us in good faith and in accordance with the principle of mutual trust.
MALAYSIA
Limitation of Liability: The word “SPECIAL” in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this section:
Where
Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America (except when local law
requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Metro Manila, Philippines
accordance with the laws of the Philippines then in effect. The arbitration award
shall be final and binding for the parties without appeal and shall be in writing and
set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the Philippine Dispute Resolution
Center, Inc. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
326 Type 8848: Installation Guide
of
If
If
of
If
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
SINGAPORE
Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in the
fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
How to Obtain Warranty Service:
Add the following paragraph in Western Europe (Andorra, Austria, Belgium,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta,
Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia,
Spain, Sweden, Switzerland, United Kingdom, Vatican State, and any country
subsequently added to the European Union, as from the date of accession):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
you purchase a Machine in one of the Western European countries, as defined
above, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from
IBM, provided the Machine has been announced and made available by IBM in the
country in which you wish to obtain service.
you purchased a Personal Computer Machine in Albania, Armenia, Belarus,
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,
Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia, Former Yugoslav Republic
Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic,
Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of
those countries from either (1) an IBM reseller approved to perform warranty
service or (2) from IBM.
you purchase a Machine in a Middle Eastern or African country, you may obtain
warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
approved service provider. You are responsible for transportation costs for Machines
located outside 50 kilometers of an IBM approved service provider.
Governing Law:
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
61
1)
1) In
of
be
62
The phrase “the laws of the country in which you acquired the Machine” is replaced
by:
“the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)
“the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo Republic, Djibouti,
Democratic Republic of Congo, Equatorial Guinea, French Guiana, French
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia,
Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis &
Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the laws of
England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia,
Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria,
Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone,
Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West
Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) “the laws of South Africa” in
South Africa, Namibia, Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
Austria the choice of jurisdiction for all disputes arising out of this Statement
Limited Warranty and relating thereto, including its existence, will be the
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes
arising out of this Statement of Limited Warranty or related to its execution,
including summary proceedings, will be submitted to the exclusive jurisdiction of the
English courts; 3) in Belgium and Luxembourg, all disputes arising out of this
Statement of Limited Warranty or related to its interpretation or its execution, the
law, and the courts of the capital city, of the country of your registered office and/or
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros,
Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea,
French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau,
Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte,
Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia,
Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited
Warranty or related to its violation or execution, including summary proceedings, will
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes
arising out of or in relation to the interpretation, the violation, the termination, the
nullity of the execution of this Statement of Limited Warranty shall be settled by
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and
Swaziland, both of us agree to submit all disputes relating to this Statement of
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in Turkey
all disputes arising out of or in connection with this Statement of Limited Warranty
shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution
Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified
countries, any legal claim arising out of this Statement of Limited Warranty will be
brought before, and settled exclusively by, the competent court of a) Athens for
Greece, b) Te l Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for Portugal, and e)
326 Type 8848: Installation Guide
In
of
In
EU
To
PO
of
Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit all
disputes relating to this Statement of Limited Warranty to the jurisdiction of the
English courts.
Arbitration: The following is added under this heading:
Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova,
Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan,
Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement
Limited Warranty or related to its violation, termination or nullity will be finally
settled under the Rules of Arbitration and Conciliation of the International Arbitral
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three
arbitrators appointed in accordance with these rules. The arbitration will be held in
Vienna, Austria, and the official language of the proceedings will be English. The
decision of the arbitrators will be final and binding upon both parties. Therefore,
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties
expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may,
however, institute proceedings in a competent court in the country of installation.
Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be held in
Helsinki, Finland in accordance with the arbitration laws of Finland then in effect.
Each party will appoint one arbitrator. The arbitrators will then jointly appoint the
chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of
Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
The warranty for Machines acquired in EU countries is valid and applicable in all
countries provided the Machines have been announced and made available in
such countries.
How to Obtain Warranty Service: The following is added to this section:
obtain warranty service from IBM in EU countries, see the telephone listing in
Part 3 - Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
Box 30
Spango Valley
Greenock
Scotland PA16 0AH
CONSUMERS
Consumers have legal rights under applicable national legislation governing the sale
consumer goods. Such rights are not affected by the warranties provided in this
Statement of Limited Warranty.
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY,
PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
63
1.
of
2.
4)
1.
2.
4)
64
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty or due to any other cause related to this Statement of Limited
Warranty is limited to the compensation of only those damages and losses
proved and actually arising as an immediate and direct consequence of the
non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a
maximum amount equal to the charges you paid for the Machine. For purposes
this item, the term “Machine” includes Machine Code and Licensed Internal
Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR
LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if IBM is at fault), for a maximum amount
equal to the charges you paid for the Machine that has caused the damages.
For purposes of this item, the term “Machine” includes Machine Code and
Licensed Internal Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR
LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA
326 Type 8848: Installation Guide
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as to
The provisions of this Statement of Limited Warranty replace any applicable
statutory warranties.
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The limitation period for consumers in action for breach of warranty is the statutory
period as a minimum. In case IBM or your reseller is unable to repair an IBM
Machine, you can alternatively ask for a partial refund as far as justified by the
reduced value of the unrepaired Machine or ask for a cancellation of the respective
agreement for such Machine and get your money refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, IBM will reimburse you for the transportation charges
for the delivery of the failing Machine to IBM.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes of
this item, the term “Machine” includes Machine Code and Licensed Internal Code
(“LIC”).
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this section:
such instances, regardless of the basis on which you are entitled to claim
In
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
65
a
in
of
as
of
66
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for
cancellation of the respective agreement for such Machine and get your money
refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a breach
contract damaging life, physical well-being, or health that has been caused
intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that the
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well
other advantages arising out of the present Statement of Limited Warranty
balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of
Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject matter
this Statement of Limited Warranty in respect of which IBM is legally liable to
326 Type 8848: Installation Guide
1.
2.
3.
1.
2.
3.
of
you, whether in contract or tort. A number of Defaults which together result in, or
contribute to, substantially the same loss or damage will be treated as one Default
occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
IBM will accept unlimited liability for death or personal injury caused by the
negligence of IBM.
Subject always to the Items for Which IBM is Not Liable below, IBM will
accept unlimited liability for physical damage to your tangible property resulting
from the negligence of IBM.
Except as provided in items 1 and 2 above, IBM’s entire liability for actual
damages for any one Default will not in any event exceed the greater of 1) EUR
125,000, or 2) 125% of the amount you paid for the Machine directly relating to
the Default.
for Which IBM is Not Liable
Items
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM, its suppliers or resellers liable for any of the following, even if
IBM or they were informed of the possibility of such losses:
loss of, or damage to, data;
special, indirect, or consequential loss; or
loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the
Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of
Warranty will be limited to the charge paid by you for the individual Machine that is
the subject of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject matter
this Statement of Limited Warranty in respect of which IBM is legally liable to
you, whether in contract or tort. A number of Defaults which together result in, or
contribute to, substantially the same loss or damage will be treated as one Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
67
1.
a.
b.
3.
1.
2.
3.
of
A
1.
2.
or
1
5 *
68
This section sets out the extent of IBM’s liability and your sole remedy.
IBM will accept unlimited liability for:
death or personal injury caused by the negligence of IBM; and
any breach of its obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any
statutory modification or re-enactment of either such Section.
IBM will accept unlimited liability, subject always to the Items for Which IBM is
2.
Not Liable below, for physical damage to your tangible property resulting from
the negligence of IBM.
IBM’s entire liability for actual damages for any one Default will not in any event,
except as provided in items 1 and 2 above, exceed the greater of 1) Pounds
Sterling 75,000, or 2) 125% of the total purchase price payable or the charges
for the Machine directly relating to the Default.
These
limits also apply to IBM’s suppliers and resellers. They state the maximum
for which IBM and such suppliers and resellers are collectively responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
loss of, or damage to, data;
special, indirect, or consequential loss; or
loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your Machine,
including the warranty period and type of warranty service IBM provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table
below.
Note: “Region” means either Hong Kong or Macau Special Administrative Region
China.
warranty period of 3 years on parts and 1 year on labor means that IBM provides
warranty service without charge for:
parts and labor during the first year of the warranty period; and
parts only, on an exchange basis, in the second and third years of the warranty
period. IBM will charge you for any labor provided in performance of the repair
replacement(s) in the second and third year of the warranty period.
Machine
Country or Region of
Purchase
Worldwide
See “Types of Warranty Service” for the legend and explanations of warranty-service
types.
type 8848
Types of Warranty Service
326 Type 8848: Installation Guide
Warranty Period
year
Type of Warranty Service*
1.
2.
3.
4.
5.
6.
7.
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described
below. Warranty service may be provided by your reseller if approved by IBM to
perform warranty service. Scheduling of service will depend upon the time of your
call and is subject to parts availability. Service levels are response time objectives
and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside IBM’s
normal service area, contact your local IBM representative or your reseller for
country and location specific information.
Customer Replaceable Unit (“CRU”) Service
IBM provides replacement CRUs to you for you to install. CRU information and
replacement instructions are shipped with your Machine and are available from
IBM at any time on your request. Installation of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation. You may install a Tier 2 CRU yourself or request IBM to
install it, at no additional charge, under the type of warranty service designated
for your Machine. IBM specifies in the materials shipped with a replacement
CRU whether a defective CRU must be returned to IBM. When return is
required, 1) return instructions and a container are shipped with the replacement
CRU, and 2) you may be charged for the replacement CRU if IBM does not
receive the defective CRU within 30 days of your receipt of the replacement.
On-site Service
IBM or your reseller will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to allow
disassembly and reassembly of the IBM Machine. The area must be clean, well
lit and suitable for the purpose. For some Machines, certain repairs may require
sending the Machine to an IBM service center.
Courier or Depot Service*
You will disconnect the failing Machine for collection arranged by IBM. IBM will
provide you with a shipping container for you to return your Machine to a
designated service center. A courier will pick up your Machine and deliver it to
the designated service center. Following its repair or exchange, IBM will arrange
the return delivery of the Machine to your location. You are responsible for its
installation and verification.
Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies
otherwise) the failing Machine suitably packaged to a location IBM designates.
After IBM has repaired or exchanged the Machine, IBM will make it available for
your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense,
unless IBM specifies otherwise. You are responsible for the subsequent
installation and verification of the Machine.
CRU and On-site Service
This type of Warranty Service is a combination of Type 1 and Type 2 (see
above).
CRU and Courier or Depot Service
This type of Warranty Service is a combination of Type 1 and Type 3 (see
above).
CRU and Customer Carry-In or Mail-In Service
This type of Warranty Service is a combination of Type 1 and Type 4 (see
above).
When a 5, 6 or 7 type of warranty service is listed, IBM will determine which
type of warranty service is appropriate for the repair.
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
69
To
EU
a
70
* This type of service is called ThinkPad
®
EasyServ or EasyServ in some countries.
The IBM Machine Warranty World Wide Web site at
http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide
overview of IBM’s Limited Warranty for Machines, a Glossary of IBM definitions,
Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to
Product Support pages. The IBM Statement of Limited Warranty is also
available on this site in 29 languages.
obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the
telephone numbers below.
Country Telephone List
Phone numbers are subject to change without notice. For the warranty service
contact telephone number in a country subsequently added to the EU and not yet
reflected in the list below, contact IBM in that country or visit the website above for
current telephone listing.
Austria -- +43-1-24592-5901
Belgium -- +32-70-23-3392
Cyprus -- +357-22-841100
Czech Republic -- +420-2-7213-1316
Denmark -- +45-4520-8200
Estonia -- +386-61-1796-699
Finland -- +358-8001-4260
France -- +33-238-557-450
Germany -- +49-1805-253553
Greece -- +30-210-680-1700
Hungary -- +36-1-382-5720
Ireland -- +353-1-815-4000
Italy -- +39-800-820-094
Latvia -- +386-61-1796-699
Lithuania -- +386-61-1796-699
Luxembourg -- +352-298-977-5063
Malta -- +356-23-4175
Netherlands -- +31-20-514-5770
Poland -- +48-22-878-6999
Portugal -- +351-21-892-7147
Slovakia -- +421-2-4954-1217
Slovenia -- +386-1-4796-699
Spain -- +34-91-714-7983
Sweden -- +46-8-477-4420
United Kingdom -- +44-1475-555-055
326 Type 8848: Installation Guide
OR
OF
©
©
Appendix C. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
Edition notice
INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Copyright International Business Machines Corporation 2004. All rights
reserved.
U.S. Government Users Restricted Rights — Use, duplication, or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
Copyright IBM Corp. 2004
71
in
72
Trademarks
The following terms are trademarks of International Business Machines Corporation
the United States, other countries, or both:
Active Memory
Predictive Failure
Analysis
Active PCI
Active PCI-X
Alert on LAN
BladeCenter
C2T Interconnect
Chipkill
EtherJet
e-business logo
Eserver
FlashCopy
IBM
IBM (logo)
IntelliStation
NetBAY
Netfinity
NetView
PS/2
ServeRAID
ServerGuide
ServerProven
TechConnect
ThinkPad
Tivoli
Tivoli Enterprise
Update Connector
Wake on LAN
XA-32
XA-64
X-Architecture
XceL4
XpandOnDemand
xSeries
OS/2 WARP
Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States,
other countries, or both.
Important notes
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks of Sun
Microsystems, Inc. in the United States, other countries, or both.
Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other
countries, or both.
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and
logos are trademarks or registered trademarks of Red Hat, Inc., in the United States
and other countries.
Other company, product, or service names may be trademarks or service marks of
others.
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
326 Type 8848: Installation Guide
KB
to
In
or
of
on
In
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel volume,
stands for approximately 1000 bytes, MB stands for approximately 1 000 000
bytes, and GB stands for approximately 1 000 000 000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an
optional memory module.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.
IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Product recycling and disposal
This unit contains materials such as circuit boards, cables, electromagnetic
compatibility gaskets, and connectors which may contain lead and copper/beryllium
alloys that require special handling and disposal at end of life. Before this unit is
disposed of, these materials must be removed and recycled or discarded according
applicable regulations. IBM offers product-return programs in several countries.
Information on product recycling offerings can be found on IBM’s Internet site at
http://www.ibm.com/ibm/environment/products/prp.shtml.
Battery return program
This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride,
lithium, or lithium ion battery. Consult your user manual or service manual for
specific battery information. The battery must be recycled or disposed of properly.
Recycling facilities may not be available in your area. For information on disposal of
batteries outside the United States, go to
http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml or contact your
local waste disposal facility.
the United States, IBM has established a collection process for reuse, recycling,
proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal
hydride, and battery packs from IBM equipment. For information on proper disposal
these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed
the battery available prior to your call.
the Netherlands, the following applies.
Appendix C. Notices
73
74
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
326 Type 8848: Installation Guide
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a nonrecommended
modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention:
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwanese Class A warning statement
Chinese Class A warning statement
Japanese Voluntary Control Council for Interference (VCCI) statement
Appendix C. Notices
75
a
76
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and
plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
02K0546
13F9940
13F9979
13F9997
14F0015
Used in these countries and regions
China
Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,
Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire
(Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia,
Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s
Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania,
Russian Federation, Rwanda, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of),
Somalia, Spain, Suriname, Sweden, Syrian Arab Republic,
Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna,
Yugoslavia (Federal Republic of), Zaire
Denmark
Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal,
Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda
326 Type 8848: Installation Guide
IBM power cord part
number
14F0033
Used in these countries and regions
Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel
Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,
Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent
and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan,
Tanzania (United Republic of), Trinidad and Tobago, United Arab
Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe
14F0051
14F0069
14F0087
1838574
Liechtenstein, Switzerland
Chile, Italy, Libyan Arab Jamahiriya
Israel
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman
Islands, Costa Rica, Colombia, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Jamaica, Japan, Mexico, Micronesia (Federal States of),
Netherlands Antilles, Nicaragua, Panama, Peru, Philippines,
Taiwan, United States of America, Venezuela
24P6858
34G0232
36L8880
49P2078
49P2110
6952300
Korea (Democratic People’s Republic of), Korea (Republic of)
Japan
Argentina, Paraguay, Uruguay
India
Brazil
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela
Appendix C. Notices
77
78
326 Type 8848: Installation Guide
9
29
12
29
27
24
44
13
16
©
Index
A
acoustical noise emissions 5
activity LEDs
CD-ROM
drive 27
Ethernet 29
hard disk drive 27, 28
adapter
considerations
installing 9, 12
PCI-X buses 9
RAID requirements 9
attention notices 3
B
baseboard management controller firmware 35
beep codes 39
C
cable connectors
Ethernet
front 27
power 29
rear 29
serial 29
USB 28, 29
video 29
cable-routing for adapter 10, 11
caution statements 3
CD-eject button 27
CD-ROM drive
activity
LED 27
problems 44
specifications 5
Class A electronic emission notice 74
components
adapter
hot-swap drive 16
major, locations 6
memory module 19
microprocessor 22
non-hot-swap drive 17
configuration, updating server 25
Configuration/Setup Utility program 34
configuring hardware 33
connector
Ethernet
local area network (LAN) 29
power cord 29
serial 29
USB 28, 29
video 29
controls
front
operator information panel 28
cover
installing
removing 8
D
danger statements 3
diskette drive
problems
USB 25
documentation CD 2
dual in-line memory module (DIMM), installing 18
E
electrical input specifications 5
electronic emission Class A notice 74
environment
air
temperature 5
humidity 5
error messages, POST 42
Ethernet
activity
LEDs 29
connector 29
link LED 29
expansion enclosure problems 44
expansion slot
clip
expansion-slot specifications 5
F
FCC Class A notice 74
features 4
firmware code, updating 35
front view 25, 27
G
Gigabit Ethernet connectors 29
H
hard disk drive
activity
LED 27, 28
hot-swap
installing
preinstallation steps 16
SCSI IDs 15
non-hot-swap, installing 17
problems 45
status LED 15, 28
types supported 15
heat output specifications 5
Copyright IBM Corp. 2004
79
12
29
19
20
10
11
80
I
important notices 3
information LED 28
input/output connectors 25, 27
installing
adapter
cover 24
hot-swap hard disk drive 16
memory 19
microprocessor 20
non-hot-swap hard disk drive 17
operating system 33
integrated
baseboard
management controller firmware,
updating 35
functions 5
intermittent problems 45
K
keyboard problems 45
L
LEDs
activity
CD-ROM drive activity 27
front 27
hard disk drive activity 27, 28
hard disk drive status 15, 28
information 28
link 29
operator information panel 28
power 27, 29
rear panel 29
system error 28, 29
system locator 28
link LED 29
local area network (LAN) connectors 29
M
major components 6
memory
installing
modules 18
problems 46
specifications 5
type supported 18
microprocessor
installing
problems 46
specifications 5
monitor problems 46
mouse problems 45
notices
electronic
emission 74
FCC, Class A 74
notices and statements 3
O
online publications 1
operating-system installation 33
operator information panel 28
option problems 47
P
PCI-X buses 9
PCI-X expansion slots 9
pointing device problems 45
POST error messages 42
power
control
button 27
cord connector 29
LED 27, 29
supply, specifications 5
power cords 76
power problems 48
problems
CD-ROM
drive 44
diskette drive 44
expansion enclosure 44
general 44
hard disk drive 45
intermittent 45
keyboard 45
memory 46
microprocessor 46
mouse 45
option 47
pointing device 45
power 48
serial port 48
software 48
USB device 49
R
RAID adapter
cabling
installing 9
rear view 25
redundant array of independent disks (RAID)
requirements 9
Remote Supervisor Adapter II
cabling
setup 26
removing the cover 8
reset button 27
riser card 13
N
network operating system (NOS) installation 33
notes, important 3, 72
326 Type 8848: Installation Guide
29
29
S
SCSI IDs 15
serial connector 29
serial port problems 48
server Web sites 1
ServerGuide 33
error symptoms 43
ServerGuide CD 1
size, server 5
slots.
See
expansion slot
software problems 48
solving problems 39
specifications 4
statements and notices 3
status LEDs
Ethernet
hard disk drive 15, 28
server 28
system-error LED 28, 29
system-locator LED 28
T
trademarks 72
transmit/receive activity LEDs 29
troubleshooting chart 44
turning off the server 30
turning on the server 30
U
United States electronic emission Class A notice 74
United States FCC Class A notice 74
Universal Serial Bus (USB) problems 49
updating the firmware code 35
USB
connectors
28, 29
requirements 25
V
video
connector
controller specifications 5
W
Web site
IBM
server products 1
IBM support 21
Index
81
82
326 Type 8848: Installation Guide
Part Number: 24R9094
Printed in USA
(1P) P/N: 24R9094
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