IBM Enterprise Server S80, p 680 Model S85 User Manual

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Enterprise Server S80 pSeries 680 Model S85

User’s Guide

SA38-0557-01

IBM

Second Edition (November 2000)

Before using this information and the product it supports, read the information in “Safety Notices” on page xi, “Appendix A. Environmental Notices” on page 197, and “Appendix B. Notices” on page 199.

Contract with IBM Corp.

Contents

Safety Notices ........................xi

Electrical Safety........................xi

Laser Safety Information ....................xiii

Data Integrity and Verification ..................xv

About This Book ......................xvii

ISO 9000 .........................xvii

Online Publications ......................xvii

Related Publications......................xvii

Trademarks ........................xviii

Chapter 1. System Introduction ..................1

System Rack .........................2

I/ORack..........................4

I/ODrawers.........................5

10EIAUnitI/ODrawer....................5

Input/Output Connectors .....................6

10EIAUnitI/ODrawer....................6

Chapter 2. Using the System ...................9

Operator Panel and Power Control .................9

Powering On the System ....................10

Powering Off the System ....................10

POST Indicators .......................12

POST Keys .........................1313

Console Strategy .......................14

Reading the System Rack Operator Panel Display ............14

I/O Drawer Indicator Panels ...................15

10 EIA Unit I/O Drawer Indicator Panel ...............15

Using the Keyboards ......................17

Using the Three-Button Mouse ..................19

Handling the Mouse Correctly ..................20

Caring for the Mouse.....................20

Cleaning the Mouse .....................21

Using the 3.5-Inch Diskette Drive..................22

Diskette Compatibility ....................22

Write-Protecting 3.5-Inch Diskettes ................22

Loading and Unloading the 3.5-Inch Diskette .............23

General Information for 5.0GB 8-mm Tape Drive.............24

Recommendations .....................24

Types of 8-mm Tape Cartridges .................24

Tape Cartridge Compatibility ..................25

Setting the Write-Protect Tab on 8-mm Tape Cartridges .........25

Environmental Considerations for 8-mm Data Cartridges .........26

Operating in Harsh Environments.................26

8-mm Data Cartridge Erasure ..................26

iii

Tape Cartridge Data Efficiency .................27

Using the 5.0GB 8-mm Tape Drive .................28

Status Lights .......................28

Status Light States .....................28

Loading the 8-mm Tape Cartridge ................29

Unloading the 8-mm Tape Cartridge ................30

Cleaning the Tape Path on the 5.0GB 8-mm Tape Drive .........30

General Information for 4.0GB 4-mm Tape Drive.............32

Recommendations .....................32

Types of 4-mm Tape Cartridges .................33

Tape Cartridge Compatibility ..................33

Setting the Write-Protect Tab on 4-mm Tape Cartridges .........34

Environmental Considerations for 4-mm Data Cartridges .........34

Operating in Harsh Environments.................35

4-mm Data Cartridge Erasure ..................35

Tape Cartridge Data Capacity ..................35

Using the 4.0GB 4-mm Tape Drive .................36

Status Lights .......................36

Status Light States .....................36

Loading the 4-mm Tape Cartridge ................38

Unloading the 4-mm Tape Cartridge ................39

Cleaning the Tape Path on the 4.0GB 4-mm Tape Drive .........40

Using the CD-ROM Drive ....................42

Loading the CD-ROM Drive ..................42

Unloading the CD-ROM Drive ..................42

Cleaning the CD-ROM Drive ..................43

Emergency Eject ......................43

Using the Hot Swap Disk Drives ..................44

Relationship of AIX Prompts and Physical Drive Location .........44

10 EIA Unit I/O Drawer Locations.................44

Handling Guidelines .....................45

Labels .........................45

Disk Drive Status Light States..................46

Removing and Inserting Disk Drives.................47

Unconfiguring (Removing) or Configuring a Disk Drive..........47

Unconfiguring .......................47

Configuring ........................47

Inserting a Disk Drive into the Hot-Swap Bays ............48

Removing Disk Drives from the Hot-Swap Bays ............52

Ergonomic Information .....................54

Using the Service Processor and Electronic Electronic Service Agent Features . . 55

Service Processor......................55

Electronic Service Agent ...................56

Chapter 3. Service Processor Menus................57

Service Processor Menus ....................59

How to Access Service Processor Menus Locally ...........59

How to Access the Service Processor Menus Remotely .........59

How to Save and Restore Service Processor Settings ..........59

How to return to the service processor menus ............60

iv S80 and S85 User’s Guide

Menu Inactivity .......................60

General User Menus ......................61

Privileged User Menus .....................63

MainMenu........................63

Service Processor Setup Menu .................65

Passwords ........................66

System Power Control Menu ..................69

System Information Menu ...................70

Language Selection Menu ...................72

Call-In/Call-Out Setup Menu ..................73

Modem Configuration Menu ..................74

Serial Port Selection Menu ...................75

Serial Port Speed Setup Menu .................75

Telephone Number Setup Menu .................76

Call-Out Policy Setup Menu ..................77

Customer Account Setup Menu .................78

Reboot/Restart Policy Setup Menu ................79

Boot Mode Menu ......................80

Service Processor Procedures in Service Mode .............81

Service Processor Functions ...................82

System Power-On Methods ...................83

Service Processor Call-In Security .................84

Service Processor Reboot/Restart Recovery ..............85

Boot (IPL) Speed ......................85

Failure During Boot Process ..................85

Failure During Normal System Operation ..............85

Service Processor Reboot/Restart Policy Controls ...........86

Configure/Deconfigure Processors .................88

Processor Deconfiguration During Boot...............88

Service Processor System Monitoring - Surveillance ...........89

System Firmware Surveillance..................89

Operating System Surveillance .................89

Call-Out (Call-Home) ......................91

Console Mirroring .......................92

System Configuration ....................92

Service Processor Error Logs ...................93

System POST Errors ......................93

LCD Progress Indicator Log ...................94

Chapter 4. System Management Services ..............95

Text-Based System Management Services ..............95

Password Utilities ......................96

Display Error Log ......................97

Remote Initial Program Load Setup ................98

SCSI Utilities .......................101

Select Console ......................101

MultiBoot ........................102

Select Language......................105

OK Prompt........................105

Exiting System Management Services...............105

Contents v

Chapter 5. Using the Online and Standalone Diagnostics ........107

Standalone and Online Diagnostics Operating Considerations ........107

Selecting a Console Display ..................107

Identifying the Terminal Type to the Diagnostics ...........108

Undefined Terminal Types...................108

Running Standalone Diagnostics ................108

Running Online Diagnostics ..................109

Running the Diagnostics from a TTY Terminal ............109

General Attributes Always Required ...............110

Additional Communication Attributes ...............112

Additional Keyboard Attributes .................113

Additional Printer Attributes ..................114

Online Diagnostics Modes of Operation ...............115

Service Mode .......................115

Running the Online Diagnostics in Service Mode ...........115

Concurrent Mode......................116

Running the Online Diagnostics in Concurrent Mode ..........116

Maintenance Mode .....................117

Running the Online Diagnostics in Maintenance Mode .........117

Standalone Diagnostic Operation .................118

Running the Standalone Diagnostics ...............118

Logical and Physical Locations ..................119

Physical Location Codes ....................119

Location Code Format ....................119

AIX Location Codes......................120

AIX and Physical Location Code Reference Tables ..........122

Chapter 6. Introduction to Tasks and Service Aids ..........141

Tasks ..........................142

Add Resource to Resource List ..................144

AIX Shell Prompt ......................144

Analyze Adapter Internal Log...................144

Backup and Restore Media ...................144

Certify Media ........................145

Change Hardware Vital Product Data ................145

Configure Dials and LPFKeys ..................146

Configure Reboot Policy ....................146

Configure Remote Maintenance Policy ...............148

Configure Ring Indicate Power On Policy...............150

Configure Surveillance Policy ..................150

Create Customized Configuration Diskette ..............151

Delete Resource from Resource List ................151

Disk Maintenance ......................152

DisktoDiskCopy.....................152

Display/Alter Sector .....................152

Display Configuration and Resource List ...............153

Display Firmware Device Node Information ..............153

Display Hardware Error Report ..................153

Display Hardware Vital Product Data ................153

Display Machine Check Error Log .................153

vi S80 and S85 User’s Guide

Display Microcode Level ....................154

Display or Change Bootlist ...................154

Display or Change Diagnostic Run Time Options ............154

Display Previous Diagnostic Results ................155

Display Resource Attributes ...................155

Display Service Hints .....................155

Display Software Product Data ..................156

Display System Environmental Sensors ...............156157

Display Test Patterns .....................157

Download Microcode .....................158

Download Microcode to PCI SCSI RAID Adapter ...........158

Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter 158

Download Microcode to a PCI FC-AL Adapter ............158

Download Microcode to Other Devices ..............159

Fibre Channel RAID Service Aids .................159

Flash SK-NET FDDI Firmware ..................160

Format Media........................160

Hardfile Attached to SCSI Adapter (non-RAID) ............160

Hardfile Attached to PCI SCSI RAID Adapter ............162

Optical Media .......................162

Diskette Format ......................162

Generic Microcode Download ..................163

Local Area Network Analyzer...................163

Log Repair Action ......................163

Periodic Diagnostics .....................164

PCI RAID Physical Disk Identify..................164

Process Supplemental Media ..................164

Run Diagnostics .......................165

Run Error Log Analysis ....................165

Run Exercisers .......................165

Exerciser Commands (CMD)..................165

Acronyms ........................166

Memory Exerciser .....................166

Save or Restore Hardware Management Policies ............167

SCSI Bus Analyzer ......................167

SCSI Device Identification and Removal ...............168

SCSD Tape Drive Service Aid ..................169

Spare Sector Availability ....................170

SSA Service Aids ......................170

Update Disk Based Diagnostics ..................170

Update System or Service Processor Flash ..............171

7135 RAIDiant Array Service Aid .................171172

7318 Serial Communications Network Server Service Aid .........172

Chapter 7. Using the System Verification Procedure ..........173

Step 1. Considerations before Running ThisProcedure ..........173

Step 2. Loading the Diagnostics..................174

Step 3. Running System Verification ................175

Step 4. Additional System Verification ................175

Step 5. Stopping the Diagnostics .................175

Contents vii

Chapter 8. Hardware Problem Determination ............177

Problem Determination Using the Standalone or Online Diagnostics......177

Step 1. Considerations before Running This Procedure ..........177

Step 2 ..........................177

Step 3 ..........................178

Step 4 ..........................178

Step 5 ..........................179

Step 6 ..........................179

Step 7 ..........................180

Step 8 ..........................180

Step 9 ..........................180

Step 10 ..........................181

Step 11 ..........................182

Step 12 ..........................183

Step 13 ..........................183

Step 14 ..........................184

Step 15 ..........................184

Step 16 ..........................185

Step 17 ..........................185

Problem Determination When Unable to Load Diagnostics .........186

Step 1. Considerations before Running This Procedure ..........186

Step 2 ..........................186

Step 3 ..........................186

Step 4 ..........................187

Step 5 ..........................188

Step 6 ..........................190

Step 7 ..........................190

Error Codes ........................191

Appendix A. Environmental Notices................197

Product Recycling and Disposal..................197

Environmental Design .....................197

Unit Emissions.......................197

Appendix B. Notices .....................199

Appendix C. Supplies.....................201

Appendix D. Operator Panel Functions ..............203

System Rack Operator Panel ..................203

Function Code Table .....................204

Operator Panel Function Descriptions ................206

Values for IPL Types and Speeds ................206

Function 01 - Display Selected IPL Type, Mode and Speed .......207

Function 02 - Select IPL Type, Mode and Speed ...........207

Function 03 - Start IPL....................208

Function 04 - Lamp Test ...................208

Function 05 - SPCN (System Power Control Network) Informational SRC . . . 208 Function 07 - Restore System Power and Perform Concurrent Maintenance

Repair ........................208

viii S80 and S85 User’s Guide

Function 08 - Fast Power Off..................209

Functions 11 to 19 - System Reference Code ............209

Appendix E. Firmware Update Procedures .............211

Determining the Firmware Levels .................211

Obtaining the Firmware Update Package...............212

Downloading Firmware Updates..................213

Appendix F. Service Processor Setup and Test............215

Service Processor Setup Checklist .................215

Testing the Service Processor Setup ................216

Call-In .........................216

Call-Out.........................217

Serial Port Configuration ...................217

Appendix G. Modem Configurations ...............219

Sample Modem Configuration Files ................219219

Configuration File Selection ...................220

Examples For Using the Generic Sample Modem Configuration Files ....221

Customizing the Modem Configuration Files.............221

IBM 7852-400 DIP Switch Settings ................222

Terminal Emulators .....................222

Recovery Procedures ....................222

Seamless Transfer of a Modem Session ...............223

Recovery Strategy .....................224

Prevention Strategy .....................224

Modem Configuration Samples ..................225

Sample File modem_z.cfg...................225

Sample File modem_z0.cfg ..................228

Sample File modem_f.cfg ...................231

Sample File modem_f0.cfg ..................234

Sample File modem_f1.cfg ..................237

Sample File modem_m0.cfg ..................240

Sample File modem_m1.cfg ..................243

Appendix H. High Availability Cabling ...............247

Configuring the HA - 7017 Cluster Server System With No Single Points of Failure 247

Base HA - 7017 Cluster Server System Cabling ............249

Cabling For System Consoles and Cluster Administration Workstations.....249

HA Cluster Server with ASCII System Console ............250

HA Cluster Server With Graphical System Console ..........251

HA Cluster Server Graphical Cluster Administration Workstation ......252

Base HA - 7017 Cluster Server Heartbeat Connections ..........253

SSA Cabling Connections....................254

SSA From Cluster Servers to Double Looped 7133 ..........254

Base HA Cluster Server AC Power Connections ............255

Index ..........................257

Reader’s Comments — We’d Like to Hear From You..........261

Contents ix

x S80 and S85 User’s Guide

Safety Notices

danger

notice indicates the presence of a hazard that has the potential of causing

death or serious personal injury.

Danger

notices appear on the following pages:

v xi v xii

caution

notice indicates the presence of a hazard that has the potential of causing

moderate or minor personal injury.

Caution

notices appear on the following pages:

v xii v xii v xiii v 42

For a translation of the safety notices contained in this book, see the

System Unit

Safety Information

, order number SA23–2652.

Electrical Safety

Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation.

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.

Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.

When adding or removing any additional devices to or from the system, ensure that the power cables for those devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

Use one hand, when possible, to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials.

During an electrical storm, do not connect cables for display stations, printers, telephones, or station protectors for communication lines.

CAUTION: This product is equipped with a three–wire power cable and plug for the user’s safety. Use this power cable with a properly grounded electrical outlet to avoid electrical shock.

DANGER

To prevent electrical shock hazard, disconnect the power cable

CAUTION: This unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect two power supply cords before servicing.

xii S80 and S85 User’s Guide

Laser Safety Information

The optical drive in this system unit is a laser product. The optical drive has a label that identifies its classification. The label, located on the drive, is shown below.

The optical drive in this system unit is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 (1st edition 1984) and CENELEC EN 60 825:1991 for Class 1 laser products.

CAUTION: A class 3 laser is contained in the device. Do not attempt to operate the drive while it is disassembled. Do not attempt to open the covers of the drive as it is not serviceable and is to be replaced as a unit.

Class 1 laser products are not considered to be hazardous. The optical drive contains internally a Class 3B gallium-arsenide laser that is nominally 0.14 milliwatts at 765 to 815 nanometers. The design incorporates a combination of enclosures, electronics, and redundant interlocks such that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing conditions.

CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1

IEC 825:1984 CENELEC EN 60 825:1991

Preface xiii

xiv S80 and S85 User’s Guide

Data Integrity and Verification

IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure. In addition, users must establish procedures to ensure that there is independent data verification before relying on such data in sensitive or critical operations. Users should periodically check the IBM support websites for updated information and fixes applicable to the system and related software.

xvi S80 and S85 User’s Guide

About This Book

This book provides information on how to install and remove options, use the system, use diagnostics, use service aids, and verify system operation. This book also provides information to help you solve some of the simpler problems that might occur.

ISO 9000

ISO 9000 registered quality systems were used in the development and manufacturing of this product.

Online Publications

RS/6000 and p Series publications are available online. To access the online books, visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/

Related Publications

The following publications are available: v The Enterprise Server S80 Installation Guide, SA38-0582, contains information on

how to set up and cable the system, install and remove options, and verify system operation.

v The Enterprise Server S80 Service Guide, SA38-0558, contains reference

information, maintenance analysis procedures (MAPs), error codes, removal and replacement procedures, and a parts catalog.

v The

Diagnostic Information for Multiple Bus Systems

, SA38-0509, contains diagnostic

information, service request numbers (SRNs), and failing function codes (FFCs).

v The

Adapters, Devices, and Cable Information for Multiple Bus Systems

, SA38-0516, contains information about adapters, devices, and cables for your system. This manual is intended to supplement the service information found in the

Diagnostic

Information for Multiple Bus Systems

v The

Site and Hardware Planning Information

, SA38-0508, contains specifications to

help you do space and environmental planning before your system is installed.

v The

PCI Adapter Placement Reference

, SA38-0538, contains information about slot requirements for installing PCI adapters. This book is intended to be used to help plan and install PCI adapters for maximum performance from your system.

v The

High Availability Cluster Multi-Processing for AIX, Version 4.3: Enhanced

Scalability Installation and Administration Guide

, SC23-4284, is needed for

HACMP/ES planning information.

v The

High Availability Cluster Multi-Processing for AIX, Version 4.3: Planning Guide

SC23-4277, is needed for HACMP/ES planning information.

v The

7133 SSA Disk System: Operator Guide

describes: how to operate the 7133 SSA Disk System and how to install or replace disk drives to the system, and how to deal with problems encountered when using the system.

xvii

v The

7133 SSA Disk Subsystem: Service Guide

is used by the service technician to

repair system failures in the 7133 SSA Disk System.

Trademarks

The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:

v AIX v IBM v RS/6000 v SP

Other company, product, and service names may be trademarks or service marks of others.

xviii S80 and S85 User’s Guide

Chapter 1. System Introduction

The Enterprise Server S80 and p Series 680 Model S85 systems are 64-bit, symmetric multiprocessing (SMP) enterprise servers. The systems provide the power, capacity and expandability to support evolution of your business into the 64-bit computing environment while still supporting the existing 32-bit applications. The I/O subsystem supports both 32-bit and 64-bit standard PCI adapters.

The systems are multi-processor, multi-bus systems packaged in two different rack types. The processor and memory are packaged in the System Rack. A separate I/O rack contains the DASD and I/O devices in drawers. The basic system consists of one System Rack and one I/O Drawer in a separate rack. The systems are expandable to one System Rack and four I/O Drawers. See the following figure for an example of the basic system.

System Rack

I/O Rack

System Rack

The System Rack supports a minimum of one processor card and a maximum of four processor cards. Each processor card has six 64-bit processors. A maximum of 24 processors may be installed in the system, which shares a common system memory. The system memory is controlled through a multi-port controller, which supports up to 16 memory slots. The total memory available to users is dependent on the memory feature card installed and the number of memory cards. All system memory is contained in the system rack.

Also contained in the System Rack is the operator panel, which provides diagnostic support in addition to controlling system power. The following figure shows the operator panel. The System Rack is powered by 200 - 240 V ac.

2 S80 and S85 User’s Guide

Chapter 1. System Introduction 3

I/O Rack

Each I/O rack holds up to two I/O Drawers. Each I/O Drawer provides up to 14 PCI adapters per drawer. The primary I/O Drawer (Drawer 0) reserves slots for support of system media, service processor and hot-pluggable DASD bays resident in the drawer. For information about PCI adapter slot placement, see

PCI Adapter Placement

Reference

, (SA38-0538). These slots are available in subsequent I/O Drawers 1 through 3 for any supported PCI adapter use. A fully configured system consisting of four I/O Drawers (with a maximum of two I/O Drawers per I/O rack) and one System Rack provides support for up to 55 33-Mhz PCI adapters, 48 hot-pluggable SCSI disk bays and up to 8 media bays. The PCI bus supported is 33-Mhz with both 32 and 64-bit adapters supported on a per-slot basis. Slots 1, 5, 9, 10 and 14 support either 32 or 64-bit PCI adapters. The remaining slots are 32-bits.

The Service Processor, resident in slot 8 of the primary I/O Drawer, provides extended service support. The service processor provides facilities for system management, error data collection, remote call-in, remote call-out including surveillance, and numerous other features, including password support. The Input/output Rack is powered by 200 240 V ac.

10 EIA Unit I/O Drawer

4 S80 and S85 User’s Guide

I/O Drawers

Your system has a 10 EIA Unit I/O Drawer as described below.

10 EIA Unit I/O Drawer

The 10 EIA Unit I/O Drawer features hot-pluggable disk drive banks shown in the following figure. Disk drive banks allow system users to insert and remove disk drives without performing a power down of the system which increases the availability of the server. The 10 EIA Unit I/O Drawer is powered by 200 - 240 V ac.

The disk drive banks are each able to hold up to six one-inch by 3.5-inch form factor drives, or three 1.6-inch drives.

When the drawer has the maximum configuration, it holds up to 12 one-inch by 3.5-inch form factor 16-bit disk drives mounted on carriers and 2 media devices. If the drawer is fully populated with 1.6-inch disk drives, it holds only 6 disk drives. The disk drives are mounted in carriers that are auto docking, auto addressing, and hot swappable.

Chapter 1. System Introduction 5

Input/Output Connectors

10 EIA Unit I/O Drawer

The 10 EIA Unit I/O Drawer Input/Output connectors are shown in the following figure.

1. PCI adapter slots (1 - 7)

2. PCI adapter slot 8, service processor card and JTAG cable in primary I/O drawer (drawer 0)

3. Parallel connector

4. Keyboard connector

5. Mouse connector

6. Reserved

7. SCSI Redrive card (if installed)

8. PCI adapter slots (9 - 14)

9. Right power supply

10. Power cord connector for right power supply

11. Fans (mounted on front end of right power supply)

12. Right power supply, power good LED

6 S80 and S85 User’s Guide

13. SPCN2 connector

14. SPCN1 connector

15. Serial port S2

16. Serial port S1

17. Operator panel (OP) connector

18. RIO 0 and RIO 1 connectors

19. Power cord connector for left power supply

20. Left power supply, power good LED

21. Fans (mounted on front end of left power supply)

22. Left power supply.

Chapter 1. System Introduction 7

8 S80 and S85 User’s Guide

Chapter 2. Using the System

System power control and use of options such as the keyboard, mouse, and drives supported by the server are discussed in this section.

Operator Panel and Power Control

The following diagram shows the locations of the operator panel display and the operator panel.

1 Operator Panel Display 2 Scroll Up Pushbutton 3 Scroll Down Pushbutton 4 Enter Pushbutton 5 Attention LED 6 Power On LED 7 Serial Number 8 Power Pushbutton

For more information on operator panel functions, see “Appendix D. Operator Panel Functions” on page 203.

Powering On the System

Perform the following steps to power on your system rack and connected I/O Drawers:

1. Open the operator panel cover on the system rack.

2. Press the Power (white) pushbutton on the operator panel.

3. The Power On light on the operator panel starts blinking as the system is powered on. The light stops blinking and stays on when power on is complete. Likewise, the green LED on the I/O Drawer(s) starts blinking as the system is powered on. The light stops blinking and stays on when power on is complete.

For more information, see “System Power-On Methods” on page 83.

Powering Off the System

If the system is operating under AIX, enter the shutdown -F command to power off the system.

If you cannot use this method, you can power off the system by using the following operator panel power Pushbutton procedure.

Attention: Using the operator-panel Power pushbutton to power off the system without first shutting down the operating system may cause unpredictable results in the data files, and the next IPL takes longer to complete.

1. Open the operator panel cover.

2. Press the Power pushbutton (white) on the operator panel. The Data/Function display shows O?(the international power-off symbol) with

the ? blinking.

3. Press the Power pushbutton (white) on the operator panel again to confirm.

Note: To cancel the power-off operation, do not press the Power pushbutton a

second time. Instead, press any other operator panel pushbutton.

4. The operator panel Power On light starts blinking as the system powers off. The operator panel light stops blinking and stays off when the power-off operation is complete. The green LED on the I/O Drawer(s) goes to a slow blink, indicating the I/O Drawer power is now on standby.

Does the system power off successfully?

NO Go to Step 5. Yes This ends the procedure.

5. Perform the following: a. Press the

or the pushbutton until function 08 is shown in the operator

panel display. b. Press the Enter pushbutton. c. SRC A100 8008 is shown on the Data display.

10 S80 and S85 User’s Guide

6. Press the Power pushbutton (white) on the operator panel. The operator panel display shows 08 O ? (the international power-off symbol)

with the ? blinking.

7. Press the Power pushbutton (white) on the operator panel again. The system powers off, and the Power On light on the system rack operator panel

display goes off and remains off. The green LED on the I/O Drawer(s) goes to a slow blink, indicating the I/O Drawer power is now on standby.

Note: To cancel the power-off operation, do not select function 08. Instead, press

any other operator panel pushbutton.

For additional information on Function 08 - Fast Power Off, see “Function 08 - Fast Power Off” on page 209.

Chapter 2. Using the System 11

POST Indicators

During the power-on sequence, a series of POST indicators appear on the display.

The following indicators are displayed on the screen.

v Memory v Keyboard v Network v SCSI v Speaker

If the POST completes successfully, the text displays OK.

The following list describes each of the displayed POST indicators:

Memory

Memory test.

Keyboard

Initialize the keyboard and mouse. The window for pressing a key to bring up System Management Services is now open. See “POST Keys” on page 13 for more information.

Network

Self-test on network adapters.

SCSI Adapters are being initialized. Speaker

Sounds an audible tone at the end of POST.

12 S80 and S85 User’s Guide

POST Keys

Numerical 1 Key

The numerical 1 key, when pressed during POST, invokes the System Management Services (SMS) interface.

Numerical 5 Key

The numerical 5 key, when pressed during POST, invokes the default boot list mode, located in firmware.

This mode attempts to boot from the first device of each type found in the list. It does not search for other bootable devices of that type if the first device is not bootable. Instead, it continues to the next device type in the list. The firmware supports up to five entries in the boot list.

The default boot order is:

1. Diskette

2. CD-ROM

3. Hard File

4. Tape Drive

5. Network a. Token Ring b. Ethernet

Numerical 6 key

The numerical 6 key works like the numerical 5 key, except firmware looks for a boot record according to the custom bootlist that was set up by System Management Services.

Numerical 8 key

To enter the Open Firmware command line, press the numerical 8 key

after

the keyboard POST indicator appears and before the last POST indicator appears during the startup power-on sequence. After you press the numerical 8 key, the remaining POST indicators display until initialization completes.

When initialization and power-on self-test (POST) are complete, the Open Firmware command line (an OK prompt) appears.

The Open Firmware command line is used to set up adapters that are not configurable with the System Management Services. Your adapter documentation directs you to use this option if it is needed.

To exit the Open Firmware command line, enter reset-all or power the system down and reboot.

Chapter 2. Using the System 13

Console Strategy

The firmware invokes a console selection sequence at system boot time if any of the following are true:

v A console has not yet been selected v A previous console selection sequence timed out v A change in the system configuration affecting the console (keyboard

installed/removed, mouse installed/removed, graphics adapter installed/removed or moved to another PCI slot).

The console selection sequence allows the selection (from the appropriate input device) of any one of all the available console devices. If no console is selected within approximately 60 seconds, serial port 1 (com1) is selected as the console, and the selection sequence times out.

Once a console has been selected, the console selection sequence is only invoked at boot time if there is a change in the system configuration (as described above), or the contents of the system’s nonvolatile memory (NVRAM) is lost.

Note: Moving an ASCII terminal from one serial port to another (from com1 to com2) is

not detectable by the firmware, so it does not constitute a configuration change.

A system console selection sequence can also be initiated from the SMS menus.

Reading the System Rack Operator Panel Display

The operator panel display is used to:

v Track the progress of the system unit self tests and configuration program. v Display codes when the operating system comes to an abnormal end. v Display system messages.

During power-on self-test (POST), 4 and 8 characters display, indicating the progress of the testing. If an error is detected that requires attention, the system unit halts with up to a 72-digit number shown 8 digits at a time on the operator panel. This number identifies the error (see

S80 Installation and Service Guide

for a listing of the error

codes). The attention light turns on to indicate an error condition.

The 4-digit progress codes (checkpoints) are in the form of Ennn, where E is the first character and n is alphabetic or numeric characters.

The 8-digit progress codes (checkpoints) are in the form of Cnnn nnnn, where C is the first character and n is alphabetic or numeric.

The locations of the operator panel display and the operator panel are shown in “Operator Panel and Power Control” on page 9. For details about the operator panel functions and descriptions, see “Appendix D. Operator Panel Functions” on page 203.

14 S80 and S85 User’s Guide

I/O Drawer Indicator Panels

This section describes the indicator panel located on the left front of the 10 EIA Unit I/O Drawer.

10 EIA Unit I/O Drawer Indicator Panel

1 Power On LED 2 Drawer Indicator Panel Display

10 EIA Unit I/O Drawer and Power Supply LED Status

State of LED Operator Panel LED Right Power Supply

LED

Left Power Supply LED

Off No power connected No power connected No power connected On, blinking green System power

connected, not turned on

System power connected, not turned on

On, steady green System power

connected and turned on

System power connected and turned on

Chapter 2. Using the System 15

10 EIA Unit I/O Drawer Indicator Panel Status

Drawer State LED Drawer Indicator Panel After Connecting AC Power

Standby Blinking Blinking location U?.? System power On solid Blinking location U?.? Receive Firmware Command On solid On solid location Ux.y# Thereafter On solid On solid location Ux.y#

After Power is Removed Because of a Shutdown

Standby Blinking Blinking location Ux.y System power Solid Blinking location Ux.y Receive Firmware Command Solid Solid location Ux.y# Thereafter Solid Solid location Ux.y# # represents a blinking asterisk (*)

16 S80 and S85 User’s Guide

Using the Keyboards

There are several keyboards available for the system unit. The keyboards have various keys that enter data and control the cursor location. The keyboards can be engraved for the languages of different countries.

The functions of each keyboard depend on the software used. The character sets for the keyboards are contained and explained in the documentation for your operating system.

The keyboard is divided into four sections: v Function keys are multipurpose keys, and their function is controlled by the operating

system.

v Typewriter keys are similar to a standard typewriter. Their function is controlled by

the software.

v Control keys move the cursor on the screen and do programmed control functions.

The movement and functions depend upon the application used.

v Numeric keypad is arranged like a calculator to help when typing numbers.

Esc F1 F2 F3 F4 F6 F7 F8F5 F9 F10 F11 F12 Pause

Scroll Lock

SysRq

Print Screen

Break

Home

Insert

Page Up

End

Delete

Page Down

Num Lock

/*-

Home Pg Up

789

654

PgDn

End

Enter

321

Ins Del

123

4567

$% &

()

Backspace

+ =

Tab

QWER YUIT OP

Caps Lock

ASDFGHJKL :

;

Enter

Shift

ZXCVBNM

Shift

Ctrl Alt

Alt Ctrl

Num Lock

Caps Lock

Scroll Lock

Function Keys

Control

Keys

Typewriter Keys

Numeric Keypad

Chapter 2. Using the System 17

On all of the keyboards, you can adjust the tilt position for typing comfort. To tilt the keyboard, pull out on the keyboard legs. The legs snap into position. To decrease the tilt of the keyboard, rotate the keyboard legs until they snap into the bottom of the keyboard case.

The keyboard cable plugs into the keyboard connector at the rear of the system unit.

18 S80 and S85 User’s Guide

Using the Three-Button Mouse

The mouse is a hand-operated locating device. A three-button mouse is available for use with the system unit.

Consult your application documentation for the exact use of the three-button mouse.

You can use the mouse to perform such functions as positioning a cursor, selecting items from a menu, or moving around in your document much easier and faster than if you used only the keyboard. The cursor moves exactly as you move the mouse on a flat surface, such as a desktop.

When you move the mouse around on a flat surface as shown in this illustration, the cursor moves on the display screen; the movement changes the position of the cursor.

With the mouse buttons, you can perform functions such as selecting and deselecting options, extending your selection, or choosing a command. The precise function of your mouse depends on the software you are using.

Chapter 2. Using the System 19

The mouse has a cable that plugs into the mouse connector at the rear of the primary I/O drawer.

Handling the Mouse Correctly

For best operation, handle the mouse with care. Incorrect handling can damage the mouse.

Do not:

v Operate the mouse on cloth, unfinished wood, newspaper, or carpet. v Drop or hit the mouse. v Carry the mouse by holding onto the cable. v Expose the mouse to extreme temperatures or direct sunlight. v Place the mouse in liquid spills.

Caring for the Mouse

The operating surface for the mouse should be smooth, clean, and flat. For example, you can operate the mouse on the following surfaces:

v Finished wood v Glass v Enamel v Plastic v Paper (except newspaper) v Metal

Rough surfaces collect contaminants that can be transferred to the interior of the mouse by the ball. Rough surfaces can also cause the pads located on the bottom of the mouse to prematurely wear. A deeply pitted surface could cause erratic operation of the mouse. The surface you use should be free from spills, dirt, dust, lint, wax, eraser dust, and other foreign matter. If you experience problems moving the cursor with the mouse:

v Inspect the work surface for spills or other contaminants. v Dust the work surface. v If you are using a paper pad, inspect it for wear and replace it if necessary.

20 S80 and S85 User’s Guide

Cleaning the Mouse

Use the following procedure to clean the mouse:

1. Remove the retaining ring by turning it counterclockwise.

2. Remove the ball.

3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth.

4. If the ball is dirty, wash it in warm, soapy water. Rinse and wipe the ball with a

lint-free cloth until dry.

5. Inspect the ball cavity in the mouse for foreign materials. If there are any foreign

materials, remove them.

6. Replace the ball.

7. Replace the retaining ring on the mouse and align it with the open slots in the ball

cavity.

8. Turn the retaining ring clockwise until the open slots are covered and you hear the

ring snap into place.

Retaining Ring

Ball

Cavity

Chapter 2. Using the System 21

Using the 3.5-Inch Diskette Drive

Diskette Compatibility

The system unit has a 1.44MB diskette drive installed.

The 1.44MB diskette drive can format, read, and write diskettes compatible with the following diskette drives:

v 1.0MB diskettes with 720KB formatted data capacity. v 2.0MB diskettes with 1.44MB formatted data capacity (HD).

Format the diskette according to its specified capacity.

Write-Protecting 3.5-Inch Diskettes

Write-protecting diskettes is necessary so that important information is not accidentally lost.

When diskettes are write-protected, you can read information from the diskettes, but you cannot write information to them.

There is a write-protect tab on the 3.5-inch diskette.

To locate the write-protect tab, turn the diskette over with the label facing down. v To prevent writing onto a diskette, slide the write-protect tab, to open the protect slot.

(Slot Open)

Write-Protect Tab

22 S80 and S85 User’s Guide

v To allow writing onto a diskette, slide the write-protect tab to cover the protect slot.

Loading and Unloading the 3.5-Inch Diskette

To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive. :artwork.

To unload the diskette, push the diskette-unload button. The diskette unloads partially from the drive. Remove the diskette. :artwork.

Write-Protect Tab

(Slot Closed)

Chapter 2. Using the System 23

General Information for 5.0GB 8-mm Tape Drive

If your system has a 5.0GB 8-mm tape drive, review the following for recommendations on care and cleaning of your tape drive.

Recommendations

v Use only Data Grade 8-mm tape cartridges. These cartridges are identified by either

a Data, D, or D8 marking on the data cartridge. Use of video grade cartridges can damage the 8-mm tape drive and can void the warranty of your 8-mm tape drive, and data written on these tapes may be lost over a short period of time.

v Remove the tape cartridge from the tape drive when it is not in use, and store the

cartridge in the cartridge case.

v Do not open the door on the data tape cartridge. This door covers and protects the

magnetic tape material from dirt, dust, and damage.

v Avoid touching the tape since this can cause loss of data. v Keep the tape drive door closed except when loading or unloading a tape cartridge. v Back up and then discard any tape cartridge that repeatedly produces error

messages. The error information is in the system error log.

v Clean the tape path regularly according to the cleaning procedure of the 8-mm tape

drive. Use only recommended cleaning cartridges; other cleaning cartridges can permanently damage your 8-mm tape drive.

Attention: Do not use video grade cartridges in the 8-mm tape drive. Video grade tapes may be unreliable and may cause permanent damage to the 8-mm tape drive.

Types of 8-mm Tape Cartridges

v Test Tape Cartridge: This is a specially labeled tape cartridge that is in the media kit

with the 8-mm tape drive. Use this cartridge only when checking the operation of the drive or running diagnostics; do not use it to save programs or data.

v Data Tape Cartridge: This is a non-labeled blank tape cartridge that is in the media

kit. Use this cartridge for saving your programs or data. The same data tape cartridge can be used in either a 2.3GB 8-mm tape drive or a 5.0GB 8-mm tape drive.

v Cleaning Tape Cartridge: Use this cartridge for cleaning the 8-mm tape path. For

more information, see “Cleaning the Tape Path on the 5.0GB 8-mm Tape Drive” on page 30.

24 S80 and S85 User’s Guide

Tape Cartridge Compatibility

The 8-mm tape drive is compatible with existing 8-mm tape subsystems that comply to the American National Standard (ANSI) X3B5/89-136, Helical-scan Digital Computer Tape Cartridge, 8-mm for Information Exchange. Data compression effectively increases the cartridge capacity and data transfer rate for the 5.0GB tape cartridges.

Note: 160 meter cartridges are not processed and are automatically ejected by the

drive.

See the following table for a comparison of different capacity tapes that can be used in the 5.0GB tape drive:

Format Modes

(C=compression

mode)

8-mm Tape Drive 2.3GB 2.3GB (C) 5.0GB 5.0GB (C)

2.3GB Read/Write

5.0GB Read/Write Read only Read/Write Read/Write

Setting the Write-Protect Tab on 8-mm Tape Cartridges

Setting the write-protect tab on a tape cartridge is necessary so that information is not accidentally lost. When the write-protect tab of a tape cartridge is set (window open), information can be read from the tape, but cannot be written to it.

The window on the tape cartridge controls write-protection.

Window Opened

Write-Protect Tab Not SetWrite-Protect Tab Not Set Write-Protect Tab SetWrite-Protect Tab Set

Window Closed

Chapter 2. Using the System 25

Environmental Considerations for 8-mm Data Cartridges

Information in this section describes operating and storage conditions including temperature, relative humidity, and maximum wet-bulb data.

Attention: The manufacturer has specified a set of temperature and humidity ranges in which the 8-mm data cartridge can operate with ease. Only regular cleaning procedures are required when operating the cartridge within this range. The risk of possible data loss is increased if 8-mm tape cartridges are operated, stored, or shipped outside the temperature or humidity ranges shown in the following table:

Operating Ranges Storage Shipping

Temperature 16°C to 32°C (60°F to

90°F)

5°C to 32°C (40°F to 90°F)

-40°C to 52°C (-40°F to 125°F)

Relative Humidity (non-condensing)

20 to 80% 20 to 80% 5 to 80%

Maximum Wet Bulb 26°C (79°F) 26°C (79°F) 26°C (79°F)

Before using a cartridge, always let it adjust (acclimate) to the operating environment. Do this by placing the cartridge with its container in the operating environment for as long as it has been away from this environment or for 24 hours, whichever is less.

Acclimation is necessary for any data cartridge that has been exposed to a different humidity environment or a temperature change of 11°C or 20°F or more.

Operating in Harsh Environments

The 8-mm tape drive is ideally suited to streaming operations, as opposed to tape movement operations involving multiple stop/starts and random searches. When the tape is used for frequent stop-and-start operations, streaming movement is beneficial and should be used whenever possible. This can be accomplished by ensuring that any save or restore operation is the only active operation performed by a device connected to this SCSI I/O controller.

Any tape that has been used outside the ranges specified in the table on page 26 for an extended period of time (50 passes in 40 hours of nonstop operation) should not be used as an archival tape. Exposure to the environment deteriorates the magnetic and physical strength of the tape. Do not store important data on a tape that has been used outside the specified ranges; transfer the data to a new tape for reliable archiving.

8-mm Data Cartridge Erasure

Most bulk eraser devices do not have the capability to erase 8-mm data cartridges. To properly erase an 8-mm data cartridge with a bulk eraser device, the erasure rating must be at least 1500 oersted.

The 2.3GB and the 5.0GB 8-mm tape drives erase residual data before writing new data on the data tape.

26 S80 and S85 User’s Guide

Tape Cartridge Data Efficiency

The 8-mm tape cartridge efficiency is defined as the amount of data that can be stored on the cartridge. The following variables affect the amount of data that can be stored on a tape cartridge:

v Size of the data file v Number of file marks per file v File mark size used v Compatibility mode (2.3GB or 5.0GB) v Media rewrites.

Chapter 2. Using the System 27

Using the 5.0GB 8-mm Tape Drive

The optional 5.0GB 8-mm tape drive is a half-height device.

Status Lights

The 5.0GB 8-mm tape drive has two green status lights and one amber status light. The on and off combinations of the status lights indicate the conditions of the 8-mm tape drive.

Each of the International Organization for Standards (ISO) symbols located next to a status light indicates a specific condition of the tape drive as follows:

Status Light States

The following table explains the meaning of the green and amber status lights.

Status Lights on the 5.0GB 8-mm Tape Drive

Status Ready

(green)

Busy (green)

Disturbance (amber)

The power-on self-test (POST) is running or the system has issued a Reset to the drive.

On On On

One of the following has occurred:

v The power is off. v The POST has completed successfully, but no

tape cartridge has been inserted.

Off Off Off or On

A tape cartridge has been inserted and the 8-mm tape drive is ready to receive commands from the system.

On Off Off or On

A tape cartridge has been inserted and the 8-mm tape drive is performing a tape load or unload operation.

Off Flashing Off or On

The tape is in motion and the 8-mm tape drive is busy running a device operation.

On Flashing Off or On

The 8-mm tape drive has detected an internal fault that requires corrective action. If this occurs, see note following this table.

Off Off Flashing

The tape path requires cleaning. Refer to “Cleaning the Tape Path on the 5.0GB 8-mm Tape Drive” on page 30.

OfforOn Offor

Flashing

Unload Button

Status Lights

Ready Green

Busy - Green

Disturbance - Amber

28 S80 and S85 User’s Guide

Note: If a fault or an error condition occurs, first try to recover by pressing the unload

button. If this does not correct the fault, switch off the power to the 8-mm tape drive, and then switch on the power to the drive. If the condition continues, call your service representative.

Loading the 8-mm Tape Cartridge

Before loading the tape cartridge, make sure the power is on and the write-protect tab on the tape cartridge is properly set. Refer to “Setting the Write-Protect Tab on 8-mm Tape Cartridges” on page 25. The tape drive loads the tape from the cartridge and prepares it for reading and writing.

To load the 8-mm tape cartridge, do the following:

1. Grasp the edges of the 8-mm tape cartridge with the write-protect tab toward you

and the window side of the cartridge facing up.

2. Slide the tape cartridge into the opening on the front of the 8-mm tape drive until

the loading mechanism pulls the cartridge into the drive and the drive door closes. The ready status light (green) goes on if the load operation was successful.

The 8-mm tape drive is ready for data operations when the tape cartridge is inserted. After the cartridge is inserted into the tape drive, the tape takes about 25 seconds to load; this does not interfere with beginning the data operations.

Commands can be entered while the tape is loading. Any commands to the tape drive start running once the tape has finished loading. Commands not requiring the tape cartridge are run immediately.

Window Side of Tape Cartridge

Write-Protect Tab

Ready Status Light (Green)

8-mm Tape Cartridge

Chapter 2. Using the System 29

Unloading the 8-mm Tape Cartridge

Before performing the unload operation, make sure the power to the 8-mm tape drive is on.

To unload and eject the tape cartridge, press the unload button. The 8-mm tape drive rewinds the tape and then ejects the tape cartridge from the tape drive.

After you press the unload button, the following occurs:

1. The ready status light goes off.

2. The busy status light flashes during the unload operation.

3. The busy status light goes off when the cartridge is ejected from the tape drive.

The time required for a tape to rewind and unload is between 18 seconds and 3 minutes, depending on the position of the tape when the unload button is pushed.

If the tape cartridge cannot unload and must be removed manually from the drive, contact your service representative.

Cleaning the Tape Path on the 5.0GB 8-mm Tape Drive

Attention: Do not use video-cleaning cartridges in the 8-mm tape drive.

Video-cleaning cartridges can damage the 8-mm tape drive.

The 8-mm tape path should be cleaned either approximately every 30 hours of tape motion or once a month, whichever occurs first. The 5.0GB 8-mm tape drive counts the number of hours of tape motion and indicates when the tape path requires cleaning when the lighted disturbance status light (amber) is on.

More frequent cleaning may be required if the drive is operated in a dusty environment or in humid conditions. If the dust is allowed to accumulate, the drive has to perform more reads and writes. This can cause data loss, and may be prevented by regularly scheduled cleaning of the drive.

The cleaning cartridge cleans the 8-mm tape drive. If you attempt to use an 8-mm cleaning cartridge more times than allowed, the tape drive automatically detects the

Unload Button

8-mm Tape Cartridge

Write-Protect Tab

Ready - Green

Disturbance - Amber

Busy - Green

Status

30 S80 and S85 User’s Guide

error and ejects the cleaning cartridge. The disturbance status light (amber) remains on if it was on prior to the cleaning operation being attempted.

Some video cleaning cartridges are extremely abrasive. An 8-mm tape drive may be permanently damaged after only a few cleaning operations using an abrasive-type cleaning cartridge.

Before loading the cleaning cartridge, make sure the power to the 8-mm tape drive is on.

To load the 8-mm cleaning cartridge, do the following:

1. Grasp the edges of the 8-mm cleaning cartridge with the window side of the

cartridge facing up.

2. Slide the cleaning cartridge into the opening on the front of the 8-mm tape drive

until the loading mechanism pulls the cartridge into the drive.

After the 8-mm cleaning cartridge has been fully inserted into the 8-mm tape drive, the following cleaning operations are performed automatically:

1. The cleaning tape is loaded into the tape path.

2. The drive is cleaned by moving the cleaning tape forward for approximately two

minutes.

3. The tape is unloaded and the cleaning cartridge is ejected from the tape drive when

the cleaning operation is complete.

4. A successful cleaning operation is indicated when the disturbance status light

(amber) goes off.

Window Side of Tape Cartridge

Disturbance - Amber

Ready - Green

Busy - Green

Status

8-mm Tape Cartridge

Chapter 2. Using the System 31

General Information for 4.0GB 4-mm Tape Drive

The 4.0GB 4-mm tape drive is a streaming tape drive that is used to:

v Save and restore system data files. v Archive important records. v Distribute operating system software upgrades.

The 4-mm tape drive can be attached to any system using a single-ended interface meeting the Small Computer System Interface ll (SCSI-ll) Standard ANSI X3.131-199X Rev. 10h.

The 4-mm tape drive has the following features: v Capacity of 4.0 GB per cartridge. A capacity of 8 GB is typical with data compression

and with DDS2 data cartridges. The actual capacity per cartridge varies depending on the application and the type of

data cartridge being used.

v Data transfer rate is 400 KBps. 800 KBps is typical with data compression.

Note: Data compression activated is the default setting from the factory. Data

compression is usually controlled by the application software.

v Read and write of DDS|||| tape cartridges in 2.0 GB per cartridge format. v A status light that indicates when it is time to clean the tape path. v Internal diagnostics that are activated when the 4 mm Diagnostic Cartridge is

inserted and loaded into the drive.

v Media recognition system: only data grade media can be written with this tape drive.

The 4-mm tape drive uses a 4-mm data cartridge for saving and restoring your system data. The 4-mm tape drive writes and reads only 4-mm Digital Data Storage (DDS|||| or DDS2) cartridges.

Recommendations

Attention: Tape cartridges that do not carry the proper DDS symbol cannot be written

to and their use may cause the 4-mm tape drive to report an error. v Use only 4-mm Digital Data Storage (DDS|||| or DDS2) cartridges.

Attention: Use of other than recommended cleaning cartridges can damage your tape drive and voids the drive warranty.

v Clean the tape path by using the recommended cleaning cartridge. Follow the

instructions on the cartridge.

v Back up and then discard any tape cartridge that repeatedly produces error

messages. The error information is in the system error log.

v Do not open the data cartridge door that covers the tape. This door protects the

magnetic tape material from dirt, dust, and damage.

v Do not operate in a dusty environment. v Do not touch the tape material. Any substance transferred to the tape by touching it

could cause loss of data.

32 S80 and S85 User’s Guide

Types of 4-mm Tape Cartridges

The 4-mm tape drive is shipped with three 4-mm cartridges to help start your tape operations immediately.

4-mm Data Cartridge Use this non-labeled cartridge for saving or restoring your

programs or data. Additional data cartridges can be ordered.

4-mm Diagnostic Cartridge Use this specially labeled cartridge to perform diagnostics on the

drive. Do not use it to save or restore programs or data.

Cleaning Cartridge Use this cartridge for cleaning the 4-mm tape path. For more

information, see “Cleaning the Tape Path on the 4.0GB 4-mm Tape Drive” on page 40.

Tape Cartridge Compatibility

The 4-mm Tape Drive is compatible with existing 4-mm tape subsystems that are designed to operate with Digital Data Storage approved media, which meet the following standards:

v For DDS||||

– American National Standard (ANSI) standard, X3.203-191, Helical-scan Digital

Computer Tape Cartridge, 3.81mm.

– European Computer Manufacturers Association (EMCA) standard, EMCA-150,

3.81mm Wide Magnetic Tape Cartridge and DDS|||| format.

v For DDS2

– European Computer Manufacturers Association (EMCA) standard,

EMCA/TC17/93/20, 3.81mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording, DDS2 format.

You cannot change the density setting of the drive, because the device reconfigures itself automatically, depending on the media type installed, as follows:

Media Type Device Configuration Non-DDS Read-only DDS|||| Read/write in 2.0GB mode only DDS2 Read in either density; write in 4.0GB mode only.

Chapter 2. Using the System

Setting the Write-Protect Tab on 4-mm Tape Cartridges

The window on the tape cartridge controls write-protection. When the write-protect tab of a tape cartridge is set (window open), information can be read from the tape, but cannot be written to it. When the write-protect tab of a tape cartridge is not set (window closed), information can be both written to and read from the tape. Trying to write to a 4-mm data cartridge while the window is open causes an error.

Environmental Considerations for 4-mm Data Cartridges

Information in this section describes operating and storage conditions including temperature, relative humidity, and maximum wet bulb data.

Attention: The manufacturer has specified a set of temperature and humidity ranges in which the 4-mm data cartridge can operate with ease. Only regular cleaning procedures, as described in “Cleaning the Tape Path on the 4.0GB 4-mm Tape Drive”

on page 40 are required when operating the cartridge within this range. The risk of possible data loss is increased if 4-mm tape cartridges are operated, stored, or shipped outside the temperature or humidity ranges shown in the following table.

Acclimation is necessary for any data cartridge that has been exposed to a different humidity environment or a temperature change of 11°C or 20°F or more.

Operating Ranges Storage Shipping

Temperature 16°C to 32°C (60°F to

90°F)

5°C to 32°C (40°F to 90°F)

-40°C to 52°C (-40°F to 125°F)

Relative Humidity

(non-condensing)

20 to 80% 20 to 80% 5 to 80%

Maximum Wet Bulb 26°C (79°F) 26°C (79°F) 26°C (79°F)

Window Opened

Write-Protect Tab Not SetWrite-Protect Tab Not Set Write-Protect Tab Set

Window Closed

34 S80 and S85 User’s Guide

Operating in Harsh Environments

The 4-mm tape drive is ideally suited to streaming operations, as opposed to tape movement operations involving multiple stop/starts and random searches. When the tape is used for frequent stop and start operations, streaming movement is beneficial and should be used whenever possible. This can be accomplished by ensuring that any save or restore operation is the only active operation performed by a device connected to this SCSI I/O controller.

Any tape that has been used outside the ranges specified in the previous table for an extended period of time (50 passes in 40 hours of nonstop operation) should not be used as an archival tape. Exposure to the environment deteriorates the magnetic and physical strength of the tape. Do not store important data on a tape that has been used outside the specified ranges; transfer the data to a new tape for reliable archiving.

4-mm Data Cartridge Erasure

Most bulk eraser devices do not have the capability to erase 4-mm data cartridges. To properly erase an 4-mm data cartridge with a bulk eraser device, the erasure rating must be at least 2000 oersted.

The 4-mm tape drive erases residual data before writing new data on the data tape.

Tape Cartridge Data Capacity

The 4-mm tape cartridge capacity is defined as the amount of data that can be stored on the cartridge. The following variables affect the amount of data that can be stored on a tape cartridge:

v Size of the data file v Number of file marks per file v Compatibility mode (2GB or 4GB) v Media rewrites.

Chapter 2. Using the System 35

Using the 4.0GB 4-mm Tape Drive

The optional 4.0GB 4-mm tape drive is a half-hight device.

Status Lights

The 4.0GB 4-mm tape drive has two green status lights and one amber status light. The on and off combinations of the status lights indicate the conditions of the 4-mm tape drive.

Each of the International Organization for Standards (ISO) symbols located over a status light indicates a specific condition of the tape drive as follows:

Status Light States

The following tables explain the meaning of the green and amber status lights.

Ready (green) Read-Write (green) Disturbance (amber)

Off No cartridge installed or

error condition

No cartridge or no activity No error condition

Steady Cartridge installed or

loading/unloading

Cleaning required or media is worn

Flashing Power-on self-test in

progress

Cartridge activity Error condition

4-mm Tape (Front View)

Tape Drive Door

Unload Button

Status Lights

Ready (Green)

Disturbance (Amber)

Read/Write (Green)

36 S80 and S85 User’s Guide

Status Lights on the 4.0GB 4-mm Tape Drive

Status Ready

(green)

Read-Write (green)

Disturbance (amber)

LED test On 2

seconds at power on

On 2 seconds at power on

The power-on self-test (POST) is running or the Diagnostic Cartridge is running.

Flashing Off Off

One of the following has occurred:

v The power is off. v The POST has completed successfully, but no

tape cartridge has been loaded.

Off Off Off or On

A tape cartridge has been inserted and the 4-mm Tape Drive is Ready to receive commands from the system.

On Off Off or ON

The tape is in motion and the 4-mm Tape Drive is running a device operation or cleaning.

On Flashing Off or On

The 4-mm Tape Drive has detected an internal error that requires corrective action such as tape cartridge failure, high humidity, or no SCSI terminator. Refer to the service guide or contact your service representative (see note below).

Off Off Flashing

The tape path requires cleaning or a poor quality tape cartridge is being used. See “Cleaning the Tape Path on the 4.0GB 4-mm Tape Drive” on page 40.

OfforOn Offor

Flashing

Note: If an error condition occurs, first try to recover by pressing the unload button. If

this does not correct the error, switch off the power to the 4-mm tape drive and then switch on the power to the drive. If the condition continues, call your service representative.

Chapter 2. Using the System 37

Loading the 4-mm Tape Cartridge

Before loading the tape cartridge, make sure the power is on and the write-protect switch on the tape cartridge is properly set. Refer to “Setting the Write-Protect Tab on 4-mm Tape Cartridges” on page 34. The tape drive loads the tape from the cartridge and prepares it for reading and writing.

To load the 4-mm tape cartridge, do the following:

1. Grasp the edges of the 4-mm tape cartridge with the write-protect tab towards you

and the window side of the cartridge facing up.

2. Slide the tape cartridge into the opening on the front of the 4-mm tape drive until

the loading mechanism pulls the cartridge into the drive and the drive door closes. The ready status light (green) goes on if the load operation was successful.

The 4-mm tape drive is ready for data operations when the tape cartridge is inserted. After the cartridge is inserted into the tape drive, the tape takes about 15 seconds to load.

4-mm Tape Cartridge

Write-Protect Tab

Window Side of Tape Cartridge

Unload Button

Ready Status Light (Green)

38 S80 and S85 User’s Guide

Unloading the 4-mm Tape Cartridge

Before performing the unload operation, make sure the power to the 4-mm tape drive is on.

To unload and eject the tape cartridge, press the unload button. The 4-mm tape drive rewinds the tape and then ejects the tape cartridge from the tape drive.

After you press the unload button, the following occurs:

1. The Read-Write status light flashes during the unload operation.

2. The Ready status light and the Read-Write status light turns off when the cartridge is ejected from the tape drive.

The time required for a tape to rewind and unload is between 10 seconds and 1.5 minutes, depending on the position of the tape when the unload button is pushed.

If the tape cartridge cannot unload and has to be removed manually from the drive, contact your service representative.

4-mm Tape Cartridge

Unload Button

Write-Protect Tab

Ready Status Light (Green)

Ready-Write Status Light (Green)

Chapter 2. Using the System 39

Cleaning the Tape Path on the 4.0GB 4-mm Tape Drive

The 4-mm tape path should be cleaned either approximately every 30 hours of tape motion or once a month, whichever occurs first. The 4-mm tape drive monitors the recording quality of the tape cartridge and indicates that the tape path requires cleaning when the disturbance status light (amber) is on.

More frequent cleaning may be required if the drive is operated in a dusty environment or in humid conditions. If the dust is allowed to accumulate, the drive must perform more reads and writes. This can cause data loss, and may be prevented by regularly scheduled cleaning of the drive.

The cleaning cartridge cleans the 4-mm tape drive 50 times before it needs to be discarded. If you attempt to use a 4-mm cleaning cartridge more than 50 times, the tape drive automatically detects the error and ejects the cleaning cartridge with the disturbance status light (amber) remaining on.

Before loading the cleaning cartridge, make sure the power to the 4-mm tape drive is on.

To load the 4-mm cleaning cartridge, do the following:

1. Grasp the edges of the 4-mm cleaning cartridge with the window side of the cartridge facing up.

2. Slide the cleaning cartridge into the opening on the front of the 4-mm tape drive until the loading mechanism pulls the cartridge into the drive.

4-mm Cleaning Cartridge

Window Side of Cleaning Cartridge

Unload Button Disturbance Status Light (Amber)

40 S80 and S85 User’s Guide

After the 4-mm cleaning cartridge has been fully inserted into the 4-mm tape drive, the following cleaning operations are performed automatically:

1. The cleaning tape is loaded into the tape path.

2. The drive is cleaned by moving the cleaning tape forward for approximately 30 seconds.

3. The tape is unloaded and the cleaning cartridge is ejected from the tape drive when the cleaning operation is complete.

4. A successful cleaning operation is indicated when the disturbance status light (amber) goes off (if it was activated before the cleaning operation).

If the cleaning cartridge has been used more than 50 times, the disturbance status light (Amber) flashes.

Chapter 2. Using the System 41

Using the CD-ROM Drive

CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the device while it is disassembled. Do not attempt to open the covers of the device, as it is not serviceable and is to be replaced as a unit.

The CD-ROM is located in bay A of the I/O Drawer. Your CD-ROM drive looks like the one shown in the illustration, and the controls are located as indicated.

When the CD-ROM is set to On, the status light indicates one of several conditions. The following are status light states and the respective conditions of the CD-ROM drive:

v Off during standby with the tray loaded or unloaded. v Blinks from insertion of the tray to completion of initialization. v Blinks slowly when either the lens or disc is dusty (lens should be cleaned by running

the cleaning disc).

v Blinks fast when in the audio mode. v Lights during data transfer operations. v Lights steady when:

– No disc is in the tray. – The disc is upside down in the tray. – Some condition exists that should be checked. If this occurs, contact your service

representative.

Loading the CD-ROM Drive

Press the unload button to open the tray. Place the disc, with the printed side away from the tray, into the tray. Push gently on the load/unload button. The drive automatically pulls the tray into the drive and prepares the disc for reading.

Unloading the CD-ROM Drive

Push and hold the unload button until the drawer comes out and then remove the disc.

Tray Opening

Emergency Eject Access

Load/Unload Button

Status LightVolume Control

Head Phone Jack

42 S80 and S85 User’s Guide

Cleaning the CD-ROM Drive

This CD-ROM drive has an internal head-cleaning mechanism, and therefore does not require an external cleaning device. The internal cleaning mechanism cleans the head every time the tray is operated.

Always handle discs carefully by the edges to avoid leaving fingerprints or scratching the disc. (This helps the disc to maintain good readability.) Discs can be wiped with a soft, lint-free cloth or lens tissue. Always wipe in a straight line from the inner hub to the outer rim.

Emergency Eject

Note: Execute the following procedure only in an emergency. For example, the caddy

does not eject when pressing the unload button.

1. Insert a small diameter rod, such as a straightened paper clip, into the emergency eject hole. (Refer to the illustration below for the location of the emergency eject hole.)

2. Push in the tool until you feel some resistance.

3. Maintain a small amount of pressure on the rod while pulling on the tray with your fingernail.

4. Pull the tray open and remove the disc.

Note: Normally the tray makes a ratcheting sound when you pull it open using the

above procedure.

Tray Opening

Emergency Eject Access

Load/Unload Button

Status LightVolume Control

Head Phone Jack

Chapter 2. Using the System 43

Using the Hot Swap Disk Drives

The following describes how to install or remove hot-swap disk drives.

v For information on installing a SCSI disk drive, go to page 48. v For information on removing a SCSI disk drive, go to page 47.

Relationship of AIX Prompts and Physical Drive Location

A SCSI adapter and a SCSI drive address can be displayed on a user display. The AIX command lsdev -C returns the attached devices on the system display. For more information, see the documentation for the operating system that controls the system unit. The following diagram shows the physical locations of the drives.

10 EIA Unit I/O Drawer Locations

The following diagram shows the physical locations of the drives. Up to 12 disk drives can be installed in banks C and D of each I/O drawer in your system.

44 S80 and S85 User’s Guide

Handling Guidelines

The hot-swap disk drive is a sensitive device. Handle the hot-swap carrier and disk drive with care.

v Do not drop the disk drive or subject the drive to excessive shock. v Do not expose the disk drive to temperatures lower than -40° F (-40° C) or higher

than 158 ° F (70° C).

v If the drive temperature changes, allow approximately one hour of temperature

acclimatization for every 18° F (10° C) of temperature change.

v Never allow moisture to condense on the drive. v Static electricity can damage your equipment. Take these precautions to avoid static

electricity damage: – If you have an antistatic wrist strap available, use it while handling the device. – Always handle your disk drive carefully. – Handle the drive by the edges and never touch any exposed circuitry. – Prevent others from touching the drive.

v Store the hot-swap disk drive in a protective container such as an instrument case or

in a protected area.

v Failure to observe these precautions may lead to product failure, damage, and

invalidation of all warranties.

Labels

Several labels are included in your system ship group which can be attached to the handle of the hot-swap drive. The labels can be marked in any way to help the users easily identify the drive for removal or installation.

Chapter 2. Using the System 45

Disk Drive Status Light States

The following table explains the meaning of the green and amber status lights and spin down button.

SCSI Disk Drive Status

Lights

Light or Button Status Definition

Amber On Drive spinning

Off Drive not spinning

Green On Power On

Off Power Off Blinking Power Off/Drive identify

Spin down Depressed Spin down drive and remove

power

Amber

Green

Spin Down Button

46 S80 and S85 User’s Guide

Removing and Inserting Disk Drives

This section provides instructions to help you remove or insert SCSI hot-swap disk drives into hot-swap bays.

Note: You do not have to power down the system to remove a hot-swappable

assembly from the 10 EIA Unit I/O Drawer. Before you perform these procedures, take the appropriate actions to back up the data for the drive you are removing, and that the drive has been removed from the configuration. Physically removing a hot-swap drive from the 10 EIA Unit I/O Drawer before it has been removed from the system configuration can cause unrecoverable data corruption.

Unconfiguring (Removing) or Configuring a Disk Drive

There are three conditions where you need to use these procedures:

v You are removing or installing a drive while the system power is turned on. v You are installing a new drive. v You are removing a drive from the system.

Unconfiguring

To unconfigure (remove) a disk drive, do the following:

1. Log in as root.

2. Enter the smit command.

3. Select Devices.

4. Select Fixed Disk.

5. Select Remove a Fixed Disk.

6. Select the disk you want to remove from the list on the screen.

7. For the Keep Definition option, select Yes. This retains the details of the drive in the device configuration database.

8. Select the Do option to remove the drive.

9. The drive can now be removed from the drawer, return to the procedure that directed you here.

Configuring

To configure a drive, do the following:

1. Log in as root.

2. Enter the smit command.

3. Select Devices.

4. Select the type of drive you want to configure.

5. Select Add for the type of drive you are configuring, then select the type of drive you are adding.

6. The drive is ready to use.

Chapter 2. Using the System 47

Inserting a Disk Drive into the Hot-Swap Bays

This procedure describes how to insert disk drives into a hot-swap bay while the I/O Drawer is powered on.

Attention: Caution should be used when handling all hard drives. Drives are more likely to be damaged during installation and service. Bumping or handling drives roughly causes latent failures. Do not stack drives, and always use appropriate ESD practices. A drop of as little as 1/4 inch can cause latent failures. Media can take 30 seconds to spin down, so ensure at least a 30 second delay after switching off the hot-swappable drives for removal.

Notes:

1. Disk drive banks support hot-swappable disk drives only.

2. This procedure is similar for any hot-swap disk drive that is supported by this drawer.

3. For additional information regarding the operation of the hot-swap disk drives, see the documentation that came with the drives.

4. Remember that each 1.6 inch SCSI disk drive takes two bays.

This section gives the instructions for inserting hot-swap disk drives into the disk drive banks.

1. To insert a hot-swap disk drive, open the door to the Input/output Rack.

2. Loosen the screws that hold the disk drive cover to the drawer and remove the disk drive cover from the drawer, storing it in a safe place.

Note: In this illustration, the rack is shown with the door and hinges removed.

Disk Drive Cover

10 EIA Unit Drawer

48 S80 and S85 User’s Guide

3. Each hot-swap disk drive must have a hot-swap disk drive carrier attached. Attention: Handle the hot-swap disk drive with care, as it is very fragile and can

be easily damaged if exposed to shock, electrostatic discharge, or rough handling.

4. It is recommended that you insert the hot-swap disk drive in the next unused position of the disk-drive banks, going from bottom to top.

Attention: Attaching SCSI address jumpers on the hot-swap disk drive rather than using the automatic ID furnished by the backplane is not advised. Attaching jumpers can cause service problems, multiple drives at the same address, or confusion locating the correct drive.

a. Rotate the carrier latch to the open position.

b. Position the drive carrier assembly horizontally, with the connector facing into

the bay.

Chapter 2. Using the System 49

c. Align the side of the carrier with the raised guides on the left of the bay. d. Slide the carrier into the bay gently to keep from damaging the hot-swap disk

drive. Slide the carrier to the rear of the bay until it is seated into the connector.

50 S80 and S85 User’s Guide

e. Move the carrier latch to the locked position. If the carrier does not lock, check

that the drive carrier is fully seated in the backplane. When the drive carrier is fully seated and power is turned on, the green LED on the drive carrier illuminates.

The following table explains the meaning of the green and amber status LEDs and spin down button on a SCSI disk drive.

Status LEDs

LED or Button Status Definition

Amber On Drive spinning

Off Drive not spinning

Green On Power On

Off Power Off Blinking Power Off/Drive identify

Spin down Depressed Spin down drive and remove

power

5. If you have other hot-swap disk drives to insert, go to page 49.

6. If you do not have any other procedures to perform, replace the cover that you removed in step 2 on page 48.

7. Close the Input/output Rack door.

8. Go to “Unconfiguring (Removing) or Configuring a Disk Drive” on page 47 and configure the disk drive unit you just inserted.

Chapter 2. Using the System 51

Removing Disk Drives from the Hot-Swap Bays

This procedure describes how to remove hot-swap disk drives from a hot-swap bay while the I/O Drawer is powered on.

If you remove a hot-swap disk drive when the I/O Drawer power is off, steps 4 and 5 do not apply.

Attention: Use caution when handling all hard disk drives. Drives are more likely to be damaged during installation and service. Bumping or handling drives roughly causes latent failures. Do not stack drives and always use appropriate ESD (Electro-Static Discharge) practices. A drop of as little as 6.5 mm (.25 inches) can cause latent failures. Media can take 30 seconds to spin down, so ensure at least a 30 second delay has passed after switching off hot-swappable drives for removal.

1. Go to “Unconfiguring (Removing) or Configuring a Disk Drive” on page 47 and unconfigure the disk drive unit you are removing.

2. Open the Input/output Rack door.

3. Loosen the screws that hold the disk drive cover to the drawer and remove the disk drive cover from the drawer, storing it in a safe place.

Note: In this illustration, the rack is shown with the door and hinges removed.

Attention: Physically removing a hot-swap drive from the I/O Drawer before it

has been removed from the system configuration, can cause unrecoverable data corruption.

4. Verify that the device has been removed from the system configuration; the yellow LED on the hot-swap disk drive should be off.

5. For SCSI disk drives, press the spin down button on the hot-swap disk drive; observe the green flashing LED.

Disk Drive Cover

10 EIA Unit Drawer

52 S80 and S85 User’s Guide

6. Unlock the drive by turning the carrier latch 90 degrees clockwise to the open position.

SCSI Disk Drives

7. Disconnect the drive from the connector on the backplane by grasping the handle on the drive carrier and carefully pulling the drive out of the server.

Attention: Do not open the drive; no user adjustments or serviceable parts are inside.

8. Place the hot-swap disk drive in a protective container.

9. Replace the disk drive cover that you removed earlier.

10. Close the Input/output Rack door.

Chapter 2. Using the System 53

Ergonomic Information

Once you have setup your system, we encourage you to visit the Healthy Computing web site. Good ergonomic practice is important to get the most from your workstation and to avoid discomfort. This means that the equipment and the workplace should be arranged to suit your individual needs and the kind of work you do.

This web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know when working at a computer workstation. The address is:

http://www.us.pc.ibm.com/healthycomputing

54 S80 and S85 User’s Guide

Using the Service Processor and Electronic Electronic Service Agent Features

The Service Processor and Electronic Service Agent features protect users against unnecessary system downtime by keeping support personnel (both internal and external) aware of any unexpected changes in the system environment. In combination, the two features provide a flexible solution to automated system maintenance.

Service Processor

The Service Processor runs on its own power boundary and continually monitors hardware attributes, the AIX Operating System, and the environmental conditions within the system. Any system failure which prevents the system from coming back to an operational state (a fully functional AIX Operating System) is reported by the Service Processor. The Service Processor is controlled by firmware and does not require the AIX Operating System to be operational to perform its tasks. If any system failures are detected, the Service Processor has the ability to take predetermined corrective actions. The methods of corrective actions are:

v Surveillance v Call Home v AIX Operating System Monitoring

Surveillance is a function in which the Service Processor monitors the system through heartbeat communication with the system firmware. The heartbeat is a periodic signal that the firmware can monitor. During system startup, the firmware surveillance monitor is automatically enabled to check for heartbeats from the firmware. If a heartbeat is not detected within a default period, the Service Processor cycles the system power and attempts to restart until the system either restarts successfully, or a predetermined retry threshold is reached. In the event the Service Processor is unsuccessful in bringing the system online (or in the event that the user asked to be alerted to any Service Processor-assisted restarts), the system can call home to report the error.

The Call Home function can be initialized to call either a service center telephone number, a customer administration center, or a digital pager telephone number. The Service Processor can be configured to stop at the first successful call to any of the numbers listed, or can be configured to call every number provided. If connected to the service center, the Service Processor transmits the relevant system information (the system’s serial number and model type) and Service Request Number (SRN). If connected to a digital pager service, the Service Processor inputs a Customer Voice Telephone Number defined by the customer. An established sequence of digits or the telephone number to a phone near the failed system could be used to signal a system administrator to a potential system failure.

During normal operations, the Service Processor can also be configured to monitor the AIX Operating System. If AIX does not respond to the Service Processor heartbeat, the Service Processor assumes the operating system is hung. The service processor can automatically initiate a restart and, if enabled, initiate the call home function to alert the appropriate people to the system hang. Enabling Operating System Surveillance also affords AIX the means to detect any Service Processor failures and report those failures to the Electronic Service Agent application.

Chapter 2. Using the System 55

Unlike the Electronic Service Agent, the service processor cannot be configured in a client/server environment where one system can be used to manage all dial-out functionally for a set of systems.

Prior to installing the Service Processor feature, ensure that you have the latest levels of service processor microcode and system firmware. You also need a properly configured modem. For more information on configuring a modem, see “Modem Configuration Menu” on page 74.

Electronic Service Agent

The Electronic Service Agent is a software extension to the AIX Operating System that monitors the system while the AIX Operating System is running. The Electronic Service Agent monitors and analyzes all recoverable system failures, and, if needed, can automatically place a service call to a service center (without user intervention).

The service center receives the machine type/serial number, host name, SRN, and a problem description. The service center analyzes the problem report and, if warranted, dispatches a service person to the customer site. The service center also determines if any hardware components need to be ordered prior to the service person’s arrival.

The Electronic Service Agent code also gives the user the option to establish a single system as the problem reporting server. A single system, accessible over the user network, can be used as the central server for all the other systems on the Local Area Network (LAN) who are running the Electronic Service Agent application. If the Electronic Service Agent application on a remote client decides a service request needs to be placed, the client forwards the information to the Electronic Service Agent server who dials the service center telephone number from its locally attached modem. In this scenario, the user only needs to maintain a single analog line for providing call-out capabilities for a large set of servers.

When used in a Scalable Parallel (SP) environment, a client/server type implementation is configured. The Electronic Service Agent client code runs on each of the SP nodes. The server component runs on the Control Workstation. In the event of any system failures, the relevant information is transmitted to the Control Workstation through the integrated Ethernet. Once alerted to the system failure, the Control Workstation initiates actions to prepare and send the service request.

A modem is required for enabling automated problem reporting to the IBM service center. Configuration files for several types of modems are included as part of the Electronic Service Agent package. Refer to “Modem Configuration Menu” on page 74 for more information on configuring your modem.

56 S80 and S85 User’s Guide

Chapter 3. Service Processor Menus

The service processor menus make it possible for you to configure service processor options, as well as enable and disable functions.

Service processor menus are available using an ASCII terminal while the system is powering on or when the service processor has detected a server problem (such as a surveillance failure).

For a summary of the service processor functions and the methods used to invoke them, see the following table.

Service Processor Functions Service

Processor

Menus (ASCII

terminals)

AIX Service

Aids (ASCII or

graphics

terminals)

SMS (ASCII or

graphics

terminals)

Read VPD image from last system boot Y

Read System POST Errors Y

Read Service Processor Error Logs Y

View Progress Indicators from last Boot Y

Power-off System Y

Read NVRAM Y

Start Talk Mode Y

Enable/Disable Console Mirroring Y

Setup Reboot/Restart Policy Y

Enable/Disable Modem Y

Setup Modem Configuration Y

Setup Dial-out Phone Numbers Y

Setup Surveillance Y

Select Modem Line Speed Y

Update Service Processor Flash EPROM Y

Save/Restore Hardware Maintenance Policies Y

Change General Access Password Y

Change Privileged Access Password Y

Select Language Y

Enable/Disable Unattended Start Mode Y

Passwords required (if set):

Operating system root password

Privileged access password

General access (power-on) password

58 S80 and S85 User’s Guide

Service Processor Menus

The service processor menus are divided into two groups:

v General user menus - the user must know the general access password. v Privileged user menus - the user must know the privileged access password.

The following section describes these two groups of menus, how to access them, and the functions associated with each option.

If the server is powered on, the service processor menus can be accessed locally or remotely.

How to Access Service Processor Menus Locally

Service processor menus can be accessed locally by connecting an ASCII terminal to either serial port 1 or 2. Because the presence of the ASCII terminal cannot be confirmed by the service processor, you must press a key (any key) on the ASCII terminal to confirm its presence. The key on the ASCII terminal must be pressed during the time when the operator panel display shows the code E07A.

You can recognize when the access time for the service processor menu begins in the following ways:

v The checkpoint prior to the access checkpoint is E04F. v The system beeps three times as it enters checkpoint E07A.

When you gain access, the service processor prompts you for a password (if set), and when verified, displays the service processor menus.

The service processor menu prompt, represented by 1> or 2> indicates the serial port to which the terminal is connected. A 1> indicates serial port 1, and 2> indicates serial port

How to Access the Service Processor Menus Remotely

If your system has a modem connected and is configured for call-in (see “Modem Configuration Menu” on page 74), the service processor menus can be accessed remotely as follows:

1. With the system powered off, call in from a remote terminal. Wait for at least two rings and hang up. The system powers on upon detecting ring-indicate, and pauses for a return call if call-in is enabled.

2. Wait five minutes and call in again. The service processor prompts you for a password (if set). When verified, the service processor menus display remotely.

How to Save and Restore Service Processor Settings

All the settings you make (except language) from the service processor menus can be backed up either for recovering from a fault that may corrupt these settings, or for replicating these settings to other servers that include a service processor.

Chapter 3. Service Processor Menus 59

The service aid, Save or Restore Hardware Management Policies, can be used to save your settings after initial setup or whenever the settings must be changed for system operation purposes.

It is strongly recommended that this service aid is used for backing up service processor settings to protect the usefulness of the service processor, and the availability of the server. Refer to “Save or Restore Hardware Management Policies” on page 167 for information about this service aid.

How to return to the service processor menus

When exiting SP menus using option ″99″, there is a 10-second delay before the system continues its boot procedure. During that 10 seconds, you may strike a key on the ASCII terminal to return to the menus and select other options.

During the 10-second delay, an information message appears on the display. After the 10-second delay, the service processor menus are no longer available until either the next system boot or the service processor regains control due to a system failure.

Menu Inactivity

To prevent loss of control due to power loss or power surges, the service processor attempts to leave menu mode after 10 minutes of inactivity by simulating the option 99 selection. This attempt is successful on menus containing the ″99″ option. On the other menus, the attempt is unsuccessful and the following message displays with each attempt:

Illegal value entered Press Return to continue

If for some reason you want to hold the server in menu mode, select one of the menus that does not have the ″99″ option. Boot activity cannot continue if the service processor is in menu mode, and power losses or surges could result in unpredictable server responses.

60 S80 and S85 User’s Guide

General User Menus

The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general access password, if set, to access these menus.

GENERAL USER MENU

1. Continue System Boot

2. Read VPD Image from Last System Boot

3. Read Progress Indicators from Last System Boot

4. Read Service Processor Error Logs

5. Read System POST Errors

99. Exit from Menus

v Continue System Boot

Allows the user to continue with and monitor the system boot already in progress using the current ASCII terminal as the active console.

Make this selection if you wish to monitor the IPL progress messages on your terminal. If you do not wish to monitor the IPL progress messages, select option 99. Exit from Menus.

v Read VPD Image from Last System Boot

Displays manufacturer vital product data, such as serial numbers, part numbers, and so on, that were stored from the system boot prior to the one in progress now.

v Read Progress Indicators from Last System Boot

Displays the boot progress indicators (checkpoints), up to a maximum of 100, from the system boot prior to the one in progress now. This historical information may be useful to help diagnose system faults.

The progress indicators are displayed in two sections. Above the dashed line are the progress indicators (latest) from the boot that produced the current sessions. Below the dashed line are progress indicators (oldest) from the boot preceding the one that produced the current sessions.

The progress indicator codes are listed top (latest) to bottom (oldest). The dashed line represents the point where the latest boot started. For an example, refer to “LCD Progress Indicator Log” on page 94.

v Read Service Processor Error Logs

Displays the service processor error logs. For an example, refer to “Service Processor Error Logs” on page 93.

v Read System POST Errors

Displays the results of the System Firmware POST (Power-On Self Test). Your server may be able to start in the presence of POST errors if there are sufficient working system resources. If POST errors occur during start-up, this error log, when used with the diagnostics, helps to isolate faults. For an example, refer to “Service Processor Error Logs” on page 93.

Chapter 3. Service Processor Menus 61

v Exit from Menus

Allows the user to continue with the system boot already in progress using the current ASCII terminal as the active console. Make this selection if you

do not

wish to monitor the IPL progress messages on your terminal. Exiting from the menus causes the modems to disconnect, but the boot process continues.

62 S80 and S85 User’s Guide

Privileged User Menus

The following menus are available to privileged users only. The user must know the privileged access password, if set, to access these menus.

Main Menu

At the top of the Main Menu is a listing containing:

v Your service processor’s current firmware version v The firmware copyright notice v The system name given to your server during setup

You need the firmware version for reference when you either update or repair the functions of your service processor.

The system name, an optional field, is the name your server reports in problem messages. This name helps your support team, (for example, your system administrator, network administrator, or service representative) to more quickly identify the location, configuration, and history of your server. The System Name is set from the Main Menu using option 6.

Chapter 3. Service Processor Menus 63

Note: The information under the Service Processor Firmware heading in the Main

Menu illustration that follows is example information only.

SYSTEM NAME

MAIN MENU

1. Service Processor Setup Menu

2. System Power Control Menu

3. System Information Menu

4. Language Selection Menu

5. Call-In/Call-Out Setup Menu

6. Set System Name

99. Exit from Menus

v Service Processor Setup Menu

See “Service Processor Setup Menu” on page 65 for more information.

v System Power Control Menu

See “System Power Control Menu” on page 69 for more information

v System Information Menu

See “System Information Menu” on page 70 for more information.

v Language Selection Menu

See “Language Selection Menu” on page 72 for more information.

v Call-In/Call-Out Setup Menu

See “Call-In/Call-Out Setup Menu” on page 73 for more information.

v Set System Name

Allows setting of the system name.

64 S80 and S85 User’s Guide

Service Processor Setup Menu

The service processor setup menu shown below is accessed from the Main menu:

SERVICE PROCESSOR SETUP MENU

1. Change Privileged Access Password

2. Change General Access Password

3. Enable/Disable Console Mirroring: Currently Enabled

4. Start Talk Mode

5. OS Surveillance Setup Menu

98. Return to Previous Menu

99. Exit from Menus

Note: Unless otherwise stated in menu responses, settings become effective when a

menu is exited using option 98 or 99.

Chapter 3. Service Processor Menus 65

Passwords

Passwords can be any combination of up to 8 alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first 8 characters. The privileged-access password can be set from the service processor menus or from System Management Services (SMS) utilities (see “Chapter 4. System Management Services” on page 95). The general-access password can be set only from service processor menus.

For security purposes, the service processor counts the number of attempts to enter correct passwords. The results of not recognizing a correct password within this error threshold are different, depending on whether the attempts are being made locally (at the server) or remotely (through a modem). The error threshold is 3 attempts.

If the error threshold is reached by someone entering passwords at the server, the service processor commands the server to resume the initial program load (IPL). This action is taken based on the assumption that the server is in an adequately secure location with only authorized users having access. Such users must still successfully enter a login password to access AIX.

If the error threshold is reached by someone entering passwords remotely, the service processor commands the server to power down to prevent potential security attacks on the server by unauthorized remote users. The following illustrates what you can access with the privileged-access password and the general-access password.

Privileged

Access

Password

General

Access

Password

Resulting Menu

None None Service processor MAIN MENU displayed None Set Users with the password see the GENERAL USER MENU.

Users without the password see the service processor MAIN MENU.

Set None Users with the password see the service processor MAIN

MENU. Users without password see the GENERAL USER MENU.

Set Set Users see menus associated with the entered password

v Change Privileged Access Password

Set or change the privileged-access password. It provides the user with the capability to access all service processor functions. This password is usually used by the system administrator or root user.

v Change General Access Password

Set or change the general-access password. It provides limited access to service processor menus, and is usually available to all users who are allowed to power on the server, especially remotely.

Note: The general-access password can only be set or changed while the

privileged-access password is set.

66 S80 and S85 User’s Guide

v Enable/Disable Console Mirroring

When console mirroring is enabled, the service processor sends information to both serial ports. This capability can be enabled by local or remote users. This provides local users the capability to monitor remote sessions. Console mirroring can be enabled for the current session only. For more information, see “Console Mirroring”

on page 92.

v Start Talk Mode

In a console mirroring session, it is useful for those that are monitoring the session to be able to communicate with each other. Selecting this menu item activates the keyboards and displays for such communications while console mirroring is established. This is a full duplex link, so message interference is possible. Alternating messages between users works best.

Chapter 3. Service Processor Menus 67

v OS Surveillance Setup Menu

This menu can be used to set up operating system (OS) surveillance.

OS Surveillance Setup Menu

1. Surveillance: Currently Enabled

2. Surveillance Time Interval: 2 minutes

3. Surveillance Delay: 2 minutes

98. Return to Previous Menu

– Surveillance

Can be set to Enabled or Disabled.

– Surveillance Time Interval

Can be set to any number from 2 through 255.

– Surveillance Delay

Can be set to any number from 0 through 255.

Refer to “Service Processor System Monitoring - Surveillance” on page 89 for more information about surveillance.

68 S80 and S85 User’s Guide

System Power Control Menu

This menu can be used to set power control options. Other menus that control boot options are available here:

SYSTEM POWER CONTROL MENU

1. Enable/Disable Unattended Start Mode: Currently Enabled

2. Reboot/Restart Policy Setup Menu

3. Continue System Boot

4. Power-Off System

5. Boot Mode Menu

98. Return to Previous Menu

99. Exit from Menus

v Enable/Disable Unattended Start Mode

This option can be used to instruct the service processor to restore the power state of the server after a temporary power failure. Unattended start mode can also be set through the System Management Services (SMS) menus. It is intended to be used on servers that require automatic power-on after a power failure. For more information, see “System Power-On Methods” on page 83.

v Reboot/Restart Policy Setup Menu

See “Reboot/Restart Policy Setup Menu” on page 79.

v Continue System Boot

Allows the user to continue with and monitor the system boot already in progress using the current ASCII terminal as the active console.

Make this selection if you wish to monitor the IPL progress messages on your terminal. If you do not wish to monitor the IPL progress messages, select option 99. Exit from Menus.

v Power off System

Allows the user to power-off the server.

v Boot Mode Menu

See “Boot Mode Menu” on page 80.

Chapter 3. Service Processor Menus 69

System Information Menu

Access to system configuration information, error logs, system resources, and processor configuration is a available from this menu:

SYSTEM INFORMATION MENU

1. Read VPD Image from Last System Boot

2. Read Progress Indicators from Last System Boot

3. Read Service Processor Error Logs

4. Read System POST Errors

5. Read NVRAM

6. Read Service Processor Configuration

7. Processor Configuration/Deconfiguration Menu

98. Return to Previous Menu

99. Exit from Menus

v Read VPD Image from Last System Boot

Displays manufacturer’s vital product data (VPD), such as serial numbers, part numbers, and so on, that were stored from the system boot prior to the one in progress now.

v Read Progress Indicators from Last System Boot

Displays the boot progress indicators (checkpoints), up to a maximum of 100, from the system boot prior to the one in progress now. This historical information can be useful to help diagnose system faults.

The progress indicator codes are listed top (latest) to bottom (oldest). The dashed line merely represents the point where the latest boot started. For an example, refer to “LCD Progress Indicator Log” on page 94.

v Read Service Processor Error Logs

Displays error conditions detected by the service processor. Refer to “Service Processor Error Logs” on page 93 for an example of this error log.

v Read System POST Errors

Selecting this item lets you review the results of the POST (Power-On Self Test). Your server may be able to start in the presence of POST errors if there are sufficient working system resources. If POST errors occur during start-up, this error log when used with the diagnostics helps to isolate faults. Refer to “System POST Errors” on page 93 for an example of this error log.

v Read NVRAM

Displays Non-Volatile Random Access Memory (NVRAM) content.

70 S80 and S85 User’s Guide

v Read Service Processor Configuration

Displays current service processor configuration.

v Processor Configuration/Deconfiguration Menu

This menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigure a processor, and then reconfigure the processor at a later time. An example of this menu is shown below:

PROCESSOR CONFIGURATION/DECONFIGURATION MENU

To change the configuration, select the processor number:

0. Configured (0x00) 1. Configured (0xFF) 2.Deconfigured (0x81)

3. Deconfigured (0x21) 4. Deconfigured (0x41) 5.Configured (0x00)

6. Configured (0x00) 7. Configured (0xFF)

80. Commit the configuration changes

98. Return to Previous Menu

To change the processor configuration, select the processor number first. It will change the processor state from Configured to Deconfigured or from Deconfigured to Configured.

Once the configuration has been changed, commit the configuration changes by selecting option 80. The system will reboot after option 80 has been selected.

In the above menu, the four character codes shown are defined as:

0x00 Processor configured by system 0xFF Processor configured by system 0x81 Processor has been deconfigured manually 0x41 Processor has been deconfigured by system because value of recoverable

runtime errors was exceeded.

0x21 Processor has been deconfigured due to repeated fatal internal errors.

Processor Card Swapping

When there is a system failure due to a processor error, the system maintenance procedures direct the replacement of processor cards according to system diagnostic procedures. Do not replace any processor card on a system unless directed to by the system diagnostic procedures. Never swap processor cards from one system to another in an attempt to isolate a failing card.

Chapter 3. Service Processor Menus 71

Language Selection Menu

The service processor menus and messages are available in different languages. This menu is used to select a language if desired:

LANGUAGE SELECTION MENU

1. English

2. Francais

3. Deutsch

4. Italiano

5. Espanol

6. Svenska

98. Return to Previous Menu

99. Exit from Menus

Note: Your ASCII terminal must support the ISO-8859 character set in order to properly

display languages other than English.

This menu allows selecting languages in which the service processor and system firmware menus and messages are displayed.

72 S80 and S85 User’s Guide

Call-In/Call-Out Setup Menu

The following menu is used to configure a modem for the service processor for use to support the system:

CALL-IN/CALL-OUT SETUP MENU

1. Modem Configuration Menu

2. Serial Port Selection Menu

3. Serial Port Speed Setup Menu

4. Telephone Number Setup Menu

5. Call-Out Policy Setup Menu

6. Customer Account Setup Menu

7. Call-Out Test

98. Return to Previous Menu

99. Exit from Menus

Chapter 3. Service Processor Menus 73

Modem Configuration Menu

The first two lines of the Modem Configuration Menu are status lines showing the current selections. Selections are made in the two sections labeled Modem Ports and Modem Configuration File Name. Select the serial port that you want to activate and then select the modem configuration file for the modem on the port. If you want to set up both serial ports with modems, make your selections one port at a time.

Modem Configuration Menu

Port 1 Modem Configuration File Name: Port 2 Modem Configuration File Name: modem_m0_sp

To make changes, First select the port and then the configuration file name

Modem Ports:

1. Serial port 1

2. Serial port 2

Modem Configuration File Name:

3. none

4. modem_f_sp 9. modem_m0_sp

5. modem_f0_sp 10. modem_m1_sp

6. modem_f1_sp

7. modem_z_sp

8. modem_z0_sp

30. Save configuration to NVRAM and Configure modem

98. Return to Previous Menu

For information on choosing a modem configuration file, see “Sample Modem Configuration Files” on page 219, and “Seamless Transfer of a Modem Session” on page 223.

74 S80 and S85 User’s Guide

Serial Port Selection Menu

You can enable and/or disable the call-in and call-out functions of each serial port in any combination from this menu:

Serial Port Selection Menu

1. Serial Port 1 Call-Out:

Currently Disabled

2. Serial Port 2 Call-Out:

Currently Disabled

3. Serial Port 1 Call-In:

Currently Disabled

4. Serial Port 2 Call-In:

Currently Disabled

98. Return to Previous Menu

Note: For security, if the service processor detects an operator panel battery failure,

the serial port dial-in capability is disabled. See “Service Processor Call-In Security” on page 84 for more information.

Serial Port Speed Setup Menu

Serial port speed can be set for terminal performance or to accommodate modem capabilities using this menu:

Serial Port Speed Setup Menu

1. Serial Port 1 Speed:

Currently 9600

2. Serial Port 2 Speed:

Currently 9600

98. Return to Previous Menu

A speed of 9600 baud or higher is recommended. Valid serial port speeds are shown below:

50 600 4800 75 1200 7200 110 1800 9600 134 2000 19200 150 2400 38000 300 3600 57600

115200

Chapter 3. Service Processor Menus

Telephone Number Setup Menu

This menu can be used to set or change the telephone numbers for reporting a system failure. The service processor allows setting or changing telephone numbers for:

Telephone Number Setup Menu

1. Service Center Telephone Number: Currently Unassigned

2. Customer Administration Center Telephone Number: Currently Unassigned

3. Digital Pager Telephone Number: Currently Unassigned

4. Customer Voice Telephone Number: Currently Unassigned

5. Customer System Telephone Number: Currently Unassigned

98. Return to Previous Menu

v Service Center Telephone Number is the number of the service center computer.

The service center usually includes a computer that takes calls from servers with call-out capability. This computer is referred to as ″the catcher.″ The catcher expects messages in a specific format to which the service processor conforms.

For more information about the format and catcher computers, refer to the README file in the AIX /usr/samples/syscatch directory. Contact your service provider for the correct telephone number to enter here. Until you have that number, leave this field unassigned.

v Customer Administration Center Telephone Number is the number of the system

administration center computer (catcher) that receives problem calls from servers. Contact your system administrator for the correct telephone number to enter here. Until you have that number, leave this field unassigned.

v Digital Pager Telephone Number is the number for a numeric pager carried by

someone who responds to problem calls from your server. Contact your administration center representative for the correct telephone number to enter here. For test purposes, enter your telephone number here. You can change it later when testing is complete. See note on page 91.

v Customer Voice Telephone Number is the telephone number of a phone near the

server or answered by someone responsible for the server. This is the telephone number left on the pager for callback. For test purposes, enter your telephone number here. You can change it after testing is completed.

v Customer System Telephone Number is the telephone number to which your

server’s modem is connected. The service or administration center representatives need this number to make direct contact with your server for problem investigation. This is also referred to as the

call-in

phone number.

76 S80 and S85 User’s Guide

Call-Out Policy Setup Menu

Callout settings can be set using the following menu:

CALL-OUT POLICY SETUP MENU

1. Call-Out policy (First/All): Currently First

2. Remote timeout, (in seconds): Currently 120

3. Remote latency, (in seconds): Currently 2

4. Number of retries: Currently 2

98. Return to Previous Menu

v Call-Out policy may be set to first or all. If call-out policy is set to first, the

service processor stops at the first successful call-out to one of the following numbers in the order listed:

1. Service center

2. Customer admin center

3. Pager

If call-out policy is set to all, the service processor attempts a call-out to all the following numbers in the order listed:

1. Service center

2. Customer admin center

3. Pager

Remote timeout and Remote latency are functions of your service provider’s catcher computer. You should use the defaults or contact your service provider for recommended settings.

Number of retries is the number of times you want the server to retry calls that failed to complete.

Chapter 3. Service Processor Menus 77

Customer Account Setup Menu

This menu allows users to enter information that is specific to their account:

Customer Account Setup Menu

1. Customer Account Number: Currently Unassigned

2. Customer RETAIN Login userid: Currently Unassigned

3. Customer RETAIN login password: Currently Unassigned

98. Return to Previous Menu

v Customer Account Number is assigned by your service provider for record keeping

and billing. If you have an account number, enter it here. Otherwise, leave this field unassigned.

v Customer RETAIN Login UserID and Customer RETAIN Login Password apply to

a service function to which your service provider may or may not have access. Leave these fields unassigned if your service provider does not use RETAIN.

78 S80 and S85 User’s Guide

Reboot/Restart Policy Setup Menu

The following menu controls Reboot/Restart Policy:

Reboot/Restart Policy Setup Menu

1. Number of reboot attempts: Currently 1

2. Use OS-Defined restart policy? Currently Yes

3. Enable supplemental restart policy? Currently No

4. Call-Out before restart: Currently Disabled

98. Return to Previous Menu

Reboot

is the process of bringing up the system hardware; for example, from a system

reset or power on.

Restart

is activating the operating system after the system hardware

is re-initialized. Restart must follow a successful reboot. v Number of reboot attempts - If the server fails to successfully complete the boot

process, it attempts to reboot the number of times specified. Values equal to or greater than 0 are valid. Only successive failed reboot/restart attempts count.

v Use OS-Defined restart policy - Allows the service processor to react or not react

the same way as the operating system to major system faults by reading the setting of the operating system parameter Automatically Restart/Reboot After a System Crash. This parameter may or may not be defined depending on the operating system or its version/level. If the operating system automatic restart setting is defined, then it may be set to respond to a major fault by restarting or by not restarting. See your operating system documentation for details on setting up operating system automatic restarts. The default value is Yes.

v Enable supplemental restart policy - The default setting is No. If set to Yes, the

service processor restarts the system when the system loses control as detected by service processor surveillance, and either:

– The Use OS-Defined restart policy is set to No

– The Use OS-Defined restart policy is set to Yes, and the operating system has

No automatic restart policy. Refer to “Service Processor Reboot/Restart Recovery” on page 85.

v Call-Out before restart (Enabled/Disabled) - If a restart is necessary due to a

system fault, you can enable the service processor to call out and report the event. This item is valuable if the number of these events becomes excessive, signalling a bigger problem.

Chapter 3. Service Processor Menus 79

Boot Mode Menu

The Boot Mode menu allows a selection of boot options to be selected. The following figure shows the Boot Mode Menu:

Boot Mode Menu

1. Boot to SMS Menu: Currently Disabled

2. Service Mode Boot from Saved List: Currently Disabled

3. Service Mode Boot from Default List: Currently Disabled

4. Boot to Open Firmware Prompt: Currently Disabled

98. Return to Previous Menu

To select boot mode, select a number and press Enter. The item corresponding to the selected number toggles from disabled to enabled. If the same number is selected again, the item toggles from enabled to disabled. If a boot mode is enabled, the Boot mode selected is performed, and the disabled/enabled selection is reset to disabled. Following is a description for each boot mode selection:

v Boot to SMS Menu

When enabled, the system boots to the System Management Services (SMS) Menu.

v Service Mode Boot from Saved List

This selection causes the system to boot from the saved service mode boot list (saved in NVRAM). This is normally used to try to boot customer diagnostics from the CD-ROM drive. If the system boots AIX from the disk drive and AIX diagnostics are loaded on the disk drive, AIX boots to the diagnostics menu.

v Service Mode Boot from Default List

This selection is similar to “Service Mode Boot from Saved List”, except the system boots from the default boot list that is stored in the system firmware.

v Boot to Open Firmware

When this selection is enabled, the system boots to the open firmware prompt.

80 S80 and S85 User’s Guide

Service Processor Procedures in Service Mode

When the system is in service mode, the following service-processor parameters are suspended:

v Unattended start mode v Reboot/restart policy v Call-out v Surveillance.

When service mode is exited, the service processor parameters revert to the customer settings.

Chapter 3. Service Processor Menus 81

Service Processor Functions

This section discusses some of the service processor features in greater detail. The service processor supports the following functions:

Built-in Functions Initialization and Test Service Processor BIST

System Chip Initialization

Error Data Collection BIST/POST errors and status

Isolation to Field Replaceable Unit (FRU) on failure

Configuration CPU Complex validation

VPD Collection

System Management Reset and Reboot on System

Firmware failure Reboot on system failure

Local User Function User Interface Local async console

Text based menus with NLS Operator Panel messages

Power and Miscellaneous Power On/Off

Configurable Reboot Policy

Status and Data Access VPD

Error data (SP) Error data (system)

Service Processor Setup Utilities

Passwords Phone numbers Language (NLS) selection Call-In/Call-Out enable/disable System Name Modem Configuration

Remote User Functions Call-Out (Call Home) Reporting OS termination

Boot failure Surveillance failure Checkstop Machine check Identify system by name

Call-In Power-on through ring-indicate

Password/security check Console mirroring

82 S80 and S85 User’s Guide

IBM Enterprise Server S80, p 680 Model S85 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual