IBM DS4000 FC User Manual
IBM System Storage DS4000 FC 4Gbps PCI-X
Single/Dual Port HBA
Installation an d User’ s Guid e
GC26-7814-00
IBM System Storage DS4000 FC 4Gbps PCI-X
Single/Dual Port HBA
Installation an d User’ s Guid e
GC26-7814-00
Note: Before using this information and the product it supports, be sure to read the general information under Appendix B,
“Notices,” on page 35.
First Edition (March 2006)
© Copyright International Business Machines Corporation 2006. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
About this document . . . . . . . . . . . . . . . . . . . . . .xv
Who should read this document . . . . . . . . . . . . . . . . . . .xv
FAStT product renaming . . . . . . . . . . . . . . . . . . . . .xv
DS4000 Storage Subsystem installation tasks - General overview . . . . . . xvi
Getting information, help, and service . . . . . . . . . . . . . . . . xviii
Before you call . . . . . . . . . . . . . . . . . . . . . . . xviii
Using the documentation . . . . . . . . . . . . . . . . . . . . xix
Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Software service and support . . . . . . . . . . . . . . . . . . .xx
Hardware service and support . . . . . . . . . . . . . . . . . .xx
Fire suppression systems . . . . . . . . . . . . . . . . . . . .xx
How to send your comments . . . . . . . . . . . . . . . . . . .xx
How this book is organized . . . . . . . . . . . . . . . . . . . . xxi
Notices used in this document . . . . . . . . . . . . . . . . . . . xxiii
Chapter 1. Preparing and installing the IBM System Storage DS4000 FC
4Gbps PCI-X Single/Dual Port HBA . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Fibre Channel defined . . . . . . . . . . . . . . . . . . . . . . .1
FC 4Gbps PCI-X Adapter features . . . . . . . . . . . . . . . . . .2
Preinstallation procedures . . . . . . . . . . . . . . . . . . . . .2
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .3
What you need for the installation . . . . . . . . . . . . . . . . .4
FC 4Gbps PCI-X Adapter components . . . . . . . . . . . . . . . . .4
Installing the FC 4Gbps PCI-X Adapter . . . . . . . . . . . . . . . .6
Chapter 2. Installing the FC 4Gbps PCI-X Adapter device drivers and
updating the BIOS code . . . . . . . . . . . . . . . . . . . .9
Installing the FC 4Gbps PCI-X Adapter device drivers . . . . . . . . . . .9
Installing the QLogic SANsurfer Pro Utility . . . . . . . . . . . . . . .10
SANSurfer Pro Utility installation and system requirements . . . . . . . .10
Installing on Windows and Novell NetWare platforms . . . . . . . . . .10
Installing on the Linux platform . . . . . . . . . . . . . . . . . .11
GUI installation . . . . . . . . . . . . . . . . . . . . . . .11
Using the QLogic SANsurfer Pro Utility . . . . . . . . . . . . . . . .13
QLogic SANsurfer Pro Utility overview . . . . . . . . . . . . . . .13
SANsurfer Pro Utility features . . . . . . . . . . . . . . . . . .13
SANsurfer Pro utilities . . . . . . . . . . . . . . . . . . . . .14
Using SANsurfer Pro Update Option ROM Utility to update the BIOS . . .14
Using the SANsurfer Pro Update NVRAM Utility to update the NVRAM 15
Updating the FC 4Gbps PCI-X Adapter BIOS code using the Support CD or a
BIOS Update Utility diskette . . . . . . . . . . . . . . . . . . .16
Using the flasutil command prompt . . . . . . . . . . . . . . . .16
Command-line options . . . . . . . . . . . . . . . . . . . . .18
Using the flasutil BIOS Update Utility menu . . . . . . . . . . . . .20
Creating the FC 4Gbps PCI-X Adapter BIOS Update Utility diskette . . . . .21
Creating the diskette . . . . . . . . . . . . . . . . . . . . . .21
© Copyright IBM Corp. 2006 iii
For Microsoft Windows 2000 or Server 2003 . . . . . . . . . . . .21
For Linux . . . . . . . . . . . . . . . . . . . . . . . . .21
Chapter 3. Configuring the FC 4Gbps PCI-X Adapter with Fast!UTIL . . . .23
Starting Fast!UTIL . . . . . . . . . . . . . . . . . . . . . . . .23
Accessing HBA settings through Fast!UTIL . . . . . . . . . . . . . .23
Host bus adapter settings . . . . . . . . . . . . . . . . . . . .24
Advanced FC 4Gbps PCI-X Adapter Settings . . . . . . . . . . . . .25
Selectable boot settings . . . . . . . . . . . . . . . . . . . .26
Restore default settings . . . . . . . . . . . . . . . . . . . . .27
Raw NVRAM data . . . . . . . . . . . . . . . . . . . . . . . .27
Scan fibre-channel devices . . . . . . . . . . . . . . . . . . . .27
Fibre-channel disk utility . . . . . . . . . . . . . . . . . . . . .27
Loopback data test . . . . . . . . . . . . . . . . . . . . . . .27
Select host adapter . . . . . . . . . . . . . . . . . . . . . . .27
ExitFast!UTIL . . . . . . . . . . . . . . . . . . . . . . . . .28
Chapter 4. FC 4Gbps PCI-X Adapter operating environment and
specifications . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 5. Troubleshooting . . . . . . . . . . . . . . . . . . . .31
Hardware problems . . . . . . . . . . . . . . . . . . . . . . .31
Software problems . . . . . . . . . . . . . . . . . . . . . . .31
System configuration problems . . . . . . . . . . . . . . . . . . .31
Fibre Channel problems . . . . . . . . . . . . . . . . . . . . .32
Appendix A. Accessibility . . . . . . . . . . . . . . . . . . . .33
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .35
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .35
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .36
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .36
Electronic emission notices . . . . . . . . . . . . . . . . . . . .37
Class A statements . . . . . . . . . . . . . . . . . . . . . .37
Federal Communications Commission (FCC) statement . . . . . . . .37
Industry Canada Class A emission compliance statement . . . . . . .37
Avis de conformité à la réglementation d’Industrie Canada . . . . . . .37
Australia and New Zealand Class A statement . . . . . . . . . . .37
United Kingdom telecommunications safety requirement . . . . . . . .37
European Union EMC Directive conformance statement . . . . . . . .38
Taiwanese Class A warning statement . . . . . . . . . . . . . .38
Japanese Voluntary Control Council for Interference (VCCI) statement 38
Chinese Class A warning statement . . . . . . . . . . . . . . .38
Appendix C. European Directive About Product Recycling and Disposal 39
Appendix D. Battery Return Program . . . . . . . . . . . . . . . .41
Appendix E. Cable Warning . . . . . . . . . . . . . . . . . . .43
Appendix F. Additional DS4000 documentation . . . . . . . . . . . .45
DS4000 Storage Manager Version 9 library . . . . . . . . . . . . . .45
DS4800 Storage Subsystem library . . . . . . . . . . . . . . . . .46
DS4700 Storage Subsystem library . . . . . . . . . . . . . . . . .47
DS4500 Fibre Channel Storage Server library . . . . . . . . . . . . .48
DS4400 Fibre Channel Storage Server library . . . . . . . . . . . . .49
iv IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
DS4300 Fibre Channel Storage Server library . . . . . . . . . . . . .50
DS4100 SATA Storage Server library . . . . . . . . . . . . . . . . .51
DS4000 Storage Expansion Enclosure documents . . . . . . . . . . . .52
Other DS4000 and DS4000-related documents . . . . . . . . . . . . .53
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Contents v
vi IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
Figures
1. FC 4Gbps PCI-X Adapter serial number label . . . . . . . . . . . . . . . . . . . . .3
2. FC 4Gbps PCI-X Adapter components . . . . . . . . . . . . . . . . . . . . . . .4
© Copyright IBM Corp. 2006 vii
viii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
Tables
1. Mapping of FAStT names to DS4000 Series names . . . . . . . . . . . . . . . . . .xv
2. Where to find DS4000 installation and configuration procedures . . . . . . . . . . . . . xvi
3. FC 4Gbps PCI-X Adapter activity . . . . . . . . . . . . . . . . . . . . . . . . .5
4. FC 4Gbps PCI-X HBA data rates . . . . . . . . . . . . . . . . . . . . . . . . .25
5. FC 4Gbps PCI-X Adapter operating environment . . . . . . . . . . . . . . . . . . .29
6. FC 4Gbps PCI-X Adapter specifications . . . . . . . . . . . . . . . . . . . . . .29
7. DS4000 Storage Manager alternate keyboard operations . . . . . . . . . . . . . . . .33
8. DS4000 Storage Manager Version 9.1 titles by user tasks . . . . . . . . . . . . . . . .45
9. DS4800 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . .46
10. DS4700 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . .47
11. DS4500 Fibre Channel Storage Server document titles by user tasks . . . . . . . . . . .48
12. DS4400 Fibre Channel Storage Server document titles by user tasks . . . . . . . . . . .49
13. DS4300 Fibre Channel Storage Server document titles by user tasks . . . . . . . . . . .50
14. DS4100 SATA Storage Server document titles by user tasks . . . . . . . . . . . . . . .51
15. DS4000 Storage Expansion Enclosure document titles by user tasks . . . . . . . . . . .52
16. DS4000 and DS4000–related document titles by user tasks . . . . . . . . . . . . . . .53
© Copyright IBM Corp. 2006 ix
x IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2006 xi
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Statement 2:
xii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Statement
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
IEC 825-11993 CENELEC EN 60 825
Statement 3:
CAUTION:
Handling the cord on this product, or cords associated with accessories sold
with this product, will expose you to lead, a chemical known to the State of
California to cause cancer and birth defects or other reproductive harm. Wash
hands after handling.
Safety xiii
xiv IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
About this document
This book provides instructions for installing and customizing the configuration of
your IBM System Storage
connected devices. It also provides information on troubleshooting your IBM System
Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA.
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.
FAStT product renaming
®
IBM
has renamed some FAStT family products. Table 1 identifies each DS4000
product name with its corresponding previous FAStT product name. Note that this
change of product name only indicates no change in functionality or warranty. All
products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Previous FAStT Product Name Current DS4000 Product Name
®
IBM TotalStorage
FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
®
FAStT FlashCopy
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
™
DS4000 FC 4Gbps PCI-X Single/Dual Port HBA and
DS4000 Storage Manager vX.Y (for example
v9.10)
FlashCopy for DS4000
Global Copy for DS4000
(New Feature = Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature = Asynchronous Mirroring with
Consistency Group)
© Copyright IBM Corp. 2006 xv
DS4000 Storage Subsystem installation tasks - General overview
Table 2 provides a sequential list of many installation and configuration tasks that
are common to most DS4000 configurations. When you install and configure your
DS4000 storage subsystem, refer to this table to find the documentation that
explains how to complete each task.
also: The DS4000 Storage Server and Storage Expansion Enclosure Quick
See
Start Guide provides an excellent overview of the installation process.
Table 2. Where to find DS4000 installation and configuration procedures
Installation task Where to find information or procedures
1 Plan the installation
v DS4000 Storage Manager Concepts Guide
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4100 Storage Server Installation, User’s, and Maintenance
Guide
v DS4300 Fibre Channel Storage Server Installation and User’s
Guide
v DS4400 Fibre Channel Storage Server Installation and
Support Guide
v DS4500 Fibre Channel Storage Server Installation and
Support Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
2 Mount the DS4000
storage subsystem in
the rack
v DS4800 Installation, User’s, and Maintenance Guide
v DS4400 and DS4500 Rack Mounting Instructions
v DS4300 Rack Mounting Instructions
v DS4100 Installation, User’s and Maintenance Guide
3 Mount the DS4000
EXP storage
expansion unit in the
rack
v DS4000 EXP100 Storage Expansion Unit Installation, User’s
and Maintenance Guide
v DS4000 EXP700 and EXP710 Storage Expansion Enclosures
Installation, User’s, and Maintenance Guide
v DS4000 EXP810 Storage Expansion Enclosures Installation,
User’s, and Maintenance Guide
v FAStT EXP500 Installation and User’s Guide
4 Route the storage
expansion unit Fibre
Channel cables
v DS4100 Fibre Channel Cabling Instructions
v DS4300 Fibre Channel Cabling Instructions
v DS4400 Fibre Channel Cabling Instructions
v DS4500 Fibre Channel Cabling Instructions
v DS4800 Installation, User’s, and Maintenance Guide
5 Route the host
server Fibre Channel
cables
v DS4100 Fibre Channel Cabling Instructions
v DS4300 Fibre Channel Cabling Instructions
v DS4400 Fibre Channel Cabling Instructions
v DS4500 Fibre Channel Cabling Instructions
v DS4800 Installation, User’s, and Maintenance Guide
xvi IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
Table 2. Where to find DS4000 installation and configuration procedures (continued)
Installation task Where to find information or procedures
6 Power up the
subsystem
v DS4100 Storage Server Installation, User’s, and Maintenance
Guide
v DS4300 Fibre Channel Storage Server Installation and User’s
Guide
v DS4400 Fibre Channel Storage Server Installation and
Support Guide
v DS4500 Fibre Channel Storage Server Installation and
Support Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
7 Configure DS4000
network settings
v DS4100 Storage Server Installation, User’s, and Maintenance
Guide
v DS4300 Fibre Channel Storage Server Installation and User’s
Guide
v DS4400 Fibre Channel Storage Server Installation and
Support Guide
v DS4500 Fibre Channel Storage Server Installation and
Support Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
8 Zone the fabric
switch
(SAN-attached only)
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4000 Storage Manager Copy Services Guide (describes
switch zoning for the Remote Mirror Option)
v See also the documentation provided by the switch
manufacturer
9 Install DS4000
Storage Manager
software on the
management station
10 Install host software
(failover drivers) on
host server
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4000 Storage Manager online help (for post-installation
tasks)
11 Start DS4000
Storage Manager
12 Set the DS4000
Storage Manager
clock
13 Set the DS4000
Storage Manager
host default type
About this document xvii
Table 2. Where to find DS4000 installation and configuration procedures (continued)
Installation task Where to find information or procedures
14 Verify DS4000
subsystem health
v DS4100 Storage Server Installation, User’s, and Maintenance
Guide
v DS4300 Fibre Channel Storage Server Installation and User’s
Guide
v DS4400 Fibre Channel Storage Server Installation and
Support Guide
v DS4500 Fibre Channel Storage Server Installation and
Support Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
15 Enable DS4000
Storage Manager
premium feature
keys
Copy Services premium features
DS4000 Storage Manager Copy Services Guide
FC/SATA Intermix premium feature
DS4000 Fibre Channel and Serial ATA Intermix
Premium Feature Installation Overview
Storage Partitioning (and general premium features
information)
v DS4000 Storage Manager Concepts Guide
v DS4000 Storage Manager Installation and Support
Guide for AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support
Guide for Windows 2000/Server 2003, NetWare,
ESX Server, and Linux
16 Configure arrays and
logical drives
17 Configure host
partitions
18 Verify host access to
DS4000 storage
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4000 Storage Manager online help
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
®
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
or IntelliStation
®
system, and whom to call for
xviii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
v Check for technical information, hints, tips, and new device drivers at the
following Web site:
www.ibm.com/servers/storage/support/disk/
v Use an IBM discussion forum on the IBM Web site to ask questions.
can solve many problems without outside assistance by following the
You
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions on how to use the
diagnostic programs. The troubleshooting information or the diagnostic programs
might tell you that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v For DS4000 information, go to the following Web site:
www.ibm.com/servers/storage/support/disk/
The support page has many sources of information and ways for you to solve
problems, including:
– Diagnosing problems using the IBM Online Assistant
– Downloading the latest device drivers and updates for your products
– Viewing frequently asked questions (FAQ)
– Viewing hints and tips to help you solve problems
– Participating in IBM discussion forums
– Setting up e-mail notification of technical updates about your products
Yo u can order publications through the IBM Publications Ordering System at the
v
following Web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
v For the latest information about IBM xSeries products, services, and support, go
to the following Web site:
www.ibm.com/eserver/xseries/
®
v For the latest information about IBM pSeries
products, services, and support, go
to the following Web site:
www.ibm.com/eserver/pseries/
v For the latest information about the IBM IntelliStation information, go to the
following Web site:
www-132.ibm.com/content/home/store_IBMPublicUSA/
en_US/IntelliStation_workstations.html
About this document xix
v For the latest information about operating system and HBA support, clustering
support, SAN fabric support, and Storage Manager feature support, see the
TotalStorage DS4000 Interoperability Matrix at the following Web site:
www.ibm.com/servers/storage/disk/ds4000/interop-matrix.html
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
v www.ibm.com/services/
v www.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Fire suppression systems
A fire suppression system is the responsibility of the customer. The customer’s own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
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xx IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
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How this book is organized
Chapter 1, “Preparing and installing the IBM System Storage DS4000 FC 4Gbps
PCI-X Single/Dual Port HBA,” on page 1 describes the IBM System Storage
DS4000 FC 4Gbps PCI-X Single/Dual Port HBA. This chapter includes an overview
of the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA
features and contains the information and instructions needed to prepare and install
the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA.
Chapter 2, “Installing the FC 4Gbps PCI-X Adapter device drivers and updating the
BIOS code,” on page 9 provides information for updating the IBM System Storage
DS4000 FC 4Gbps PCI-X Single/Dual Port HBA BIOS code.
Chapter 3, “Configuring the FC 4Gbps PCI-X Adapter with Fast!UTIL,” on page 23
provides detailed configuration information for users who want to customize the
configuration of the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port
HBA and connected Fibre Channel devices.
Chapter 4, “FC 4Gbps PCI-X Adapter operating environment and specifications,” on
page 29 contains the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual
Port HBA operating environment and specification information.
Chapter 5, “Troubleshooting,” on page 31 covers the types of installation problems
that can cause the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port
HBA to function incorrectly.
Appendix A, “Accessibility,” on page 33 provides information about alternate
keyboard navigation, which is a DS4000 Storage Manager accessibility feature.
Accessibility features help a user who has a physical disability, such as restricted
mobility or limited vision, to use software products successfully.
Appendix B, “Notices,” on page 35 provides product notices.
Appendix C, “European Directive About Product Recycling and Disposal,” on page
39 provides information about European standards for recycling and disposal.
Appendix D, “Battery Return Program,” on page 41 provides information about the
proper disposal and/or recycling of batteries.
Appendix E, “Cable Warning,” on page 43 discloses the possible hazards
associated with handling cables for this product or cords associated with
accessories sold with this product.
About this document xxi
Appendix F, “Additional DS4000 documentation,” on page 45 provides references to
other DS4000 publications.
xxii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
Notices used in this document
The caution and danger statements used in this book also appear in the multilingual
Safety Information book provided with your IBM System Storage DS4000 FC 4Gbps
PCI-X Single/Dual Port HBA. Each caution and danger statement is numbered for
easy reference to the corresponding statements in the safety book.
The following types of notices and statements are used in this book:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
About this document xxiii
xxiv IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide
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