IBM DS4000 FC User Manual

0 (0)

IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA

Installation an d User’ s Guid e



GC26-7814-00

IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA

Installation an d User’ s Guid e



GC26-7814-00

Note: Before using this information and the product it supports, be sure to read the general information under Appendix B,

“Notices,” on page 35.

First Edition (March 2006)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

About this document . . . . . . . . . . . . . . . . . . . . . .xv

Who should read this document . . . . . . . . . . . . . . . . . . .xv

FAStT product renaming . . . . . . . . . . . . . . . . . . . . .xv

DS4000 Storage Subsystem installation tasks - General overview . . . . . . xvi

Getting information, help, and service . . . . . . . . . . . . . . . . xviii

Before you call . . . . . . . . . . . . . . . . . . . . . . . xviii

Using the documentation . . . . . . . . . . . . . . . . . . . . xix

Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Software service and support . . . . . . . . . . . . . . . . . . .xx

Hardware service and support . . . . . . . . . . . . . . . . . .xx

Fire suppression systems . . . . . . . . . . . . . . . . . . . .xx

How to send your comments . . . . . . . . . . . . . . . . . . .xx

How this book is organized . . . . . . . . . . . . . . . . . . . . xxi

Notices used in this document . . . . . . . . . . . . . . . . . . . xxiii

Chapter 1. Preparing and installing the IBM System Storage DS4000 FC

4Gbps PCI-X Single/Dual Port HBA . . . . . . . . . . . . . . . .1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Fibre Channel defined . . . . . . . . . . . . . . . . . . . . . . .1

FC 4Gbps PCI-X Adapter features . . . . . . . . . . . . . . . . . .2

Preinstallation procedures . . . . . . . . . . . . . . . . . . . . .2

Handling static-sensitive devices . . . . . . . . . . . . . . . . . .3

What you need for the installation . . . . . . . . . . . . . . . . .4

FC 4Gbps PCI-X Adapter components . . . . . . . . . . . . . . . . .4

Installing the FC 4Gbps PCI-X Adapter . . . . . . . . . . . . . . . .6

Chapter 2. Installing the FC 4Gbps PCI-X Adapter device drivers and

updating the BIOS code . . . . . . . . . . . . . . . . . . . .9

Installing the FC 4Gbps PCI-X Adapter device drivers . . . . . . . . . . .9

Installing the QLogic SANsurfer Pro Utility . . . . . . . . . . . . . . .10

SANSurfer Pro Utility installation and system requirements . . . . . . . .10

Installing on Windows and Novell NetWare platforms . . . . . . . . . .10

Installing on the Linux platform . . . . . . . . . . . . . . . . . .11

GUI installation . . . . . . . . . . . . . . . . . . . . . . .11

Using the QLogic SANsurfer Pro Utility . . . . . . . . . . . . . . . .13

QLogic SANsurfer Pro Utility overview . . . . . . . . . . . . . . .13

SANsurfer Pro Utility features . . . . . . . . . . . . . . . . . .13

SANsurfer Pro utilities . . . . . . . . . . . . . . . . . . . . .14

Using SANsurfer Pro Update Option ROM Utility to update the BIOS . . .14 Using the SANsurfer Pro Update NVRAM Utility to update the NVRAM 15

Updating the FC 4Gbps PCI-X Adapter BIOS code using the Support CD or a

BIOS Update Utility diskette . . . . . . . . . . . . . . . . . . .16

Using the flasutil command prompt . . . . . . . . . . . . . . . .16

Command-line options . . . . . . . . . . . . . . . . . . . . .18

Using the flasutil BIOS Update Utility menu . . . . . . . . . . . . .20

Creating the FC 4Gbps PCI-X Adapter BIOS Update Utility diskette . . . . .21

Creating the diskette . . . . . . . . . . . . . . . . . . . . . .21

For Microsoft Windows 2000 or Server 2003 . . . . . . . . . . . .21

For Linux . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 3. Configuring the FC 4Gbps PCI-X Adapter with Fast!UTIL . . . .23

Starting Fast!UTIL . . . . . . . . . . . . . . . . . . . . . . . .23

Accessing HBA settings through Fast!UTIL . . . . . . . . . . . . . .23

Host bus adapter settings . . . . . . . . . . . . . . . . . . . .24

Advanced FC 4Gbps PCI-X Adapter Settings . . . . . . . . . . . . .25

Selectable boot settings . . . . . . . . . . . . . . . . . . . .26

Restore default settings . . . . . . . . . . . . . . . . . . . . .27

Raw NVRAM data . . . . . . . . . . . . . . . . . . . . . . . .27

Scan fibre-channel devices . . . . . . . . . . . . . . . . . . . .27

Fibre-channel disk utility . . . . . . . . . . . . . . . . . . . . .27

Loopback data test . . . . . . . . . . . . . . . . . . . . . . .27

Select host adapter . . . . . . . . . . . . . . . . . . . . . . .27

ExitFast!UTIL . . . . . . . . . . . . . . . . . . . . . . . . .28

Chapter 4. FC 4Gbps PCI-X Adapter operating environment and

specifications . . . . . . . . . . . . . . . . . . . . . . . .29

Chapter 5. Troubleshooting . . . . . . . . . . . . . . . . . . . .31

Hardware problems . . . . . . . . . . . . . . . . . . . . . . .31

Software problems . . . . . . . . . . . . . . . . . . . . . . .31

System configuration problems . . . . . . . . . . . . . . . . . . .31

Fibre Channel problems . . . . . . . . . . . . . . . . . . . . .32

Appendix A. Accessibility . . . . . . . . . . . . . . . . . . . .33

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .35

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .35

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .36

Important notes . . . . . . . . . . . . . . . . . . . . . . . . .36

Electronic emission notices . . . . . . . . . . . . . . . . . . . .37

Class A statements . . . . . . . . . . . . . . . . . . . . . .37

Federal Communications Commission (FCC) statement . . . . . . . .37

Industry Canada Class A emission compliance statement . . . . . . .37

Avis de conformité à la réglementation d’Industrie Canada . . . . . . .37

Australia and New Zealand Class A statement . . . . . . . . . . .37

United Kingdom telecommunications safety requirement . . . . . . . .37

European Union EMC Directive conformance statement . . . . . . . .38

Taiwanese Class A warning statement . . . . . . . . . . . . . .38

Japanese Voluntary Control Council for Interference (VCCI) statement 38

Chinese Class A warning statement . . . . . . . . . . . . . . .38

Appendix C. European Directive About Product Recycling and Disposal 39

Appendix D. Battery Return Program . . . . . . . . . . . . . . . .41

Appendix E. Cable Warning . . . . . . . . . . . . . . . . . . .43

Appendix F. Additional DS4000 documentation . . . . . . . . . . . .45

DS4000 Storage Manager Version 9 library . . . . . . . . . . . . . .45

DS4800 Storage Subsystem library . . . . . . . . . . . . . . . . .46

DS4700 Storage Subsystem library . . . . . . . . . . . . . . . . .47

DS4500 Fibre Channel Storage Server library . . . . . . . . . . . . .48

DS4400 Fibre Channel Storage Server library . . . . . . . . . . . . .49

iv IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

DS4300 Fibre Channel Storage Server library . . . . . . . . . . . . .50

DS4100 SATA Storage Server library . . . . . . . . . . . . . . . . .51

DS4000 Storage Expansion Enclosure documents . . . . . . . . . . . .52

Other DS4000 and DS4000-related documents . . . . . . . . . . . . .53

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Contents v

vi IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Figures

1. FC 4Gbps PCI-X Adapter serial number label . . . . . . . . . . . . . . . . . . . . .3

2. FC 4Gbps PCI-X Adapter components . . . . . . . . . . . . . . . . . . . . . . .4

viii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Tables

1. Mapping of FAStT names to DS4000 Series names . . . . . . . . . . . . . . . . . .xv

2. Where to find DS4000 installation and configuration procedures . . . . . . . . . . . . . xvi

3. FC 4Gbps PCI-X Adapter activity . . . . . . . . . . . . . . . . . . . . . . . . .5

4. FC 4Gbps PCI-X HBA data rates . . . . . . . . . . . . . . . . . . . . . . . . .25

5. FC 4Gbps PCI-X Adapter operating environment . . . . . . . . . . . . . . . . . . .29

6. FC 4Gbps PCI-X Adapter specifications . . . . . . . . . . . . . . . . . . . . . .29

7. DS4000 Storage Manager alternate keyboard operations . . . . . . . . . . . . . . . .33

8. DS4000 Storage Manager Version 9.1 titles by user tasks . . . . . . . . . . . . . . . .45

9. DS4800 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . .46

10. DS4700 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . .47

11. DS4500 Fibre Channel Storage Server document titles by user tasks . . . . . . . . . . .48

12. DS4400 Fibre Channel Storage Server document titles by user tasks . . . . . . . . . . .49

13. DS4300 Fibre Channel Storage Server document titles by user tasks . . . . . . . . . . .50

14. DS4100 SATA Storage Server document titles by user tasks . . . . . . . . . . . . . . .51

15. DS4000 Storage Expansion Enclosure document titles by user tasks . . . . . . . . . . .52

16. DS4000 and DS4000–related document titles by user tasks . . . . . . . . . . . . . . .53

x IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1:

DANGER

Electrical

current from power, telephone, and communication cables is

hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

5. Turn device ON.

Statement 2:

xii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable

parts inside the device. v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Statement

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

IEC 825-11993 CENELEC EN 60 825

Statement 3:

CAUTION: Handling the cord on this product, or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer and birth defects or other reproductive harm. Wash

hands after handling.

Safety xiii

xiv IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

About this document

This book provides instructions for installing and customizing the configuration of your IBM System Storage connected devices. It also provides information on troubleshooting your IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA.

Who should read this document

This document is intended for system operators and service technicians who have extensive knowledge of fibre channel and network technology.

FAStT product renaming

IBM

has renamed some FAStT family products. Table 1 identifies each DS4000

product name with its corresponding previous FAStT product name. Note that this change of product name only indicates no change in functionality or warranty. All products listed below with new names are functionally-equivalent and fully-interoperable. Each DS4000 product retains full IBM service as outlined in service contracts issued for analogous FAStT products.

Table 1. Mapping of FAStT names to DS4000 Series names

Previous FAStT Product Name Current DS4000 Product Name

IBM TotalStorage

FAStT Storage Server IBM TotalStorage DS4000

FAStT DS4000

FAStT Family DS4000 Mid-range Disk System

FAStT Storage Manager vX.Y (for example v9.10)

FAStT100 DS4100

FAStT600 DS4300

FAStT600 with Turbo Feature DS4300 Turbo

FAStT700 DS4400

FAStT900 DS4500

EXP700 DS4000 EXP700

EXP710 DS4000 EXP710

EXP100 DS4000 EXP100

FAStT FlashCopy

FAStT VolumeCopy VolumeCopy for DS4000

FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000

FAStT Synchronous Mirroring Metro Mirroring for DS4000

™

DS4000 FC 4Gbps PCI-X Single/Dual Port HBA and

DS4000 Storage Manager vX.Y (for example v9.10)

FlashCopy for DS4000

Global Copy for DS4000 (New Feature = Asynchronous Mirroring without Consistency Group)

Global Mirroring for DS4000 (New Feature = Asynchronous Mirroring with Consistency Group)

DS4000 Storage Subsystem installation tasks - General overview

Table 2 provides a sequential list of many installation and configuration tasks that are common to most DS4000 configurations. When you install and configure your DS4000 storage subsystem, refer to this table to find the documentation that explains how to complete each task.

also: The DS4000 Storage Server and Storage Expansion Enclosure Quick

See

Start Guide provides an excellent overview of the installation process.

Table 2. Where to find DS4000 installation and configuration procedures

Installation task Where to find information or procedures

1 Plan the installation

v DS4000 Storage Manager Concepts Guide

v DS4000 Storage Manager Installation and Support Guide for

AIX, HP-UX, Solaris and Linux on POWER

v DS4000 Storage Manager Installation and Support Guide for

Windows 2000/Server 2003, NetWare, ESX Server, and Linux

v DS4100 Storage Server Installation, User’s, and Maintenance

Guide

v DS4300 Fibre Channel Storage Server Installation and User’s

Guide

v DS4400 Fibre Channel Storage Server Installation and

Support Guide

v DS4500 Fibre Channel Storage Server Installation and

Support Guide

v DS4800 Storage Subsystem Installation, User’s, and

Maintenance Guide

2 Mount the DS4000

storage subsystem in the rack

v DS4800 Installation, User’s, and Maintenance Guide

v DS4400 and DS4500 Rack Mounting Instructions

v DS4300 Rack Mounting Instructions

v DS4100 Installation, User’s and Maintenance Guide

3 Mount the DS4000

EXP storage expansion unit in the rack

v DS4000 EXP100 Storage Expansion Unit Installation, User’s

and Maintenance Guide

v DS4000 EXP700 and EXP710 Storage Expansion Enclosures

Installation, User’s, and Maintenance Guide

v DS4000 EXP810 Storage Expansion Enclosures Installation,

User’s, and Maintenance Guide

v FAStT EXP500 Installation and User’s Guide

4 Route the storage

expansion unit Fibre Channel cables

v DS4100 Fibre Channel Cabling Instructions

v DS4300 Fibre Channel Cabling Instructions

v DS4400 Fibre Channel Cabling Instructions

v DS4500 Fibre Channel Cabling Instructions

v DS4800 Installation, User’s, and Maintenance Guide

5 Route the host

server Fibre Channel cables

v DS4100 Fibre Channel Cabling Instructions

v DS4300 Fibre Channel Cabling Instructions

v DS4400 Fibre Channel Cabling Instructions

v DS4500 Fibre Channel Cabling Instructions

v DS4800 Installation, User’s, and Maintenance Guide

xvi IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Table 2. Where to find DS4000 installation and configuration procedures (continued)

Installation task Where to find information or procedures

6 Power up the

subsystem

v DS4100 Storage Server Installation, User’s, and Maintenance

Guide

v DS4300 Fibre Channel Storage Server Installation and User’s

Guide

v DS4400 Fibre Channel Storage Server Installation and

Support Guide

v DS4500 Fibre Channel Storage Server Installation and

Support Guide

v DS4800 Storage Subsystem Installation, User’s, and

Maintenance Guide

7 Configure DS4000

network settings

v DS4100 Storage Server Installation, User’s, and Maintenance

Guide

v DS4300 Fibre Channel Storage Server Installation and User’s

Guide

v DS4400 Fibre Channel Storage Server Installation and

Support Guide

v DS4500 Fibre Channel Storage Server Installation and

Support Guide

v DS4800 Storage Subsystem Installation, User’s, and

Maintenance Guide

8 Zone the fabric

switch (SAN-attached only)

v DS4000 Storage Manager Installation and Support Guide for

AIX, HP-UX, Solaris and Linux on POWER

v DS4000 Storage Manager Installation and Support Guide for

Windows 2000/Server 2003, NetWare, ESX Server, and Linux

v DS4000 Storage Manager Copy Services Guide (describes

switch zoning for the Remote Mirror Option)

v See also the documentation provided by the switch

manufacturer

9 Install DS4000

Storage Manager software on the management station

10 Install host software

(failover drivers) on host server

v DS4000 Storage Manager Installation and Support Guide for

AIX, HP-UX, Solaris and Linux on POWER

v DS4000 Storage Manager Installation and Support Guide for

Windows 2000/Server 2003, NetWare, ESX Server, and Linux

v DS4000 Storage Manager online help (for post-installation

tasks)

11 Start DS4000

Storage Manager

12 Set the DS4000

Storage Manager clock

13 Set the DS4000

Storage Manager host default type

About this document xvii

Table 2. Where to find DS4000 installation and configuration procedures (continued)

Installation task Where to find information or procedures

14 Verify DS4000

subsystem health

v DS4100 Storage Server Installation, User’s, and Maintenance

Guide

v DS4300 Fibre Channel Storage Server Installation and User’s

Guide

v DS4400 Fibre Channel Storage Server Installation and

Support Guide

v DS4500 Fibre Channel Storage Server Installation and

Support Guide

v DS4800 Storage Subsystem Installation, User’s, and

Maintenance Guide

15 Enable DS4000

Storage Manager premium feature keys

Copy Services premium features

DS4000 Storage Manager Copy Services Guide

FC/SATA Intermix premium feature

DS4000 Fibre Channel and Serial ATA Intermix Premium Feature Installation Overview

Storage Partitioning (and general premium features information)

v DS4000 Storage Manager Concepts Guide

v DS4000 Storage Manager Installation and Support

Guide for AIX, HP-UX, Solaris and Linux on POWER

v DS4000 Storage Manager Installation and Support

Guide for Windows 2000/Server 2003, NetWare, ESX Server, and Linux

16 Configure arrays and

logical drives

17 Configure host

partitions

18 Verify host access to

DS4000 storage

v DS4000 Storage Manager Installation and Support Guide for

AIX, HP-UX, Solaris and Linux on POWER

v DS4000 Storage Manager Installation and Support Guide for

Windows 2000/Server 2003, NetWare, ESX Server, and Linux

v DS4000 Storage Manager online help

Getting information, help, and service

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your IBM Eserver xSeries

service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

v Check all cables to make sure that they are connected.

v Check the power switches to make sure that the system is turned on.

v Use the troubleshooting information in your system documentation and use the

diagnostic tools that come with your system.

or IntelliStation

system, and whom to call for

xviii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

v Check for technical information, hints, tips, and new device drivers at the

following Web site:

www.ibm.com/servers/storage/support/disk/

v Use an IBM discussion forum on the IBM Web site to ask questions.

can solve many problems without outside assistance by following the

You troubleshooting procedures that IBM provides in the online help or in the documents that are provided with your system and software. The information that comes with your system also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the information for the operating system or program.

Using the documentation

Information about the xSeries or IntelliStation system and preinstalled software, if any, is available in the documents that come with your system. This includes printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions on how to use the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.

Web sites

IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.

v For DS4000 information, go to the following Web site:

www.ibm.com/servers/storage/support/disk/

The support page has many sources of information and ways for you to solve

problems, including:

– Diagnosing problems using the IBM Online Assistant

– Downloading the latest device drivers and updates for your products

– Viewing frequently asked questions (FAQ)

– Viewing hints and tips to help you solve problems

– Participating in IBM discussion forums

– Setting up e-mail notification of technical updates about your products

Yo u can order publications through the IBM Publications Ordering System at the

following Web site:

www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/

v For the latest information about IBM xSeries products, services, and support, go

to the following Web site:

www.ibm.com/eserver/xseries/

v For the latest information about IBM pSeries

products, services, and support, go to the following Web site: www.ibm.com/eserver/pseries/

v For the latest information about the IBM IntelliStation information, go to the

following Web site:

www-132.ibm.com/content/home/store_IBMPublicUSA/ en_US/IntelliStation_workstations.html

About this document xix

v For the latest information about operating system and HBA support, clustering

support, SAN fabric support, and Storage Manager feature support, see the TotalStorage DS4000 Interoperability Matrix at the following Web site:

www.ibm.com/servers/storage/disk/ds4000/interop-matrix.html

Software service and support

Through IBM Support Line, for a fee you can get telephone assistance with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to the following Web site:

www.ibm.com/services/sl/products/

For more information about the IBM Support Line and other IBM services, go to the following Web sites:

v www.ibm.com/services/

v www.ibm.com/planetwide/

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to the following Web site for support telephone numbers:

www.ibm.com/planetwide/

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

Fire suppression systems

A fire suppression system is the responsibility of the customer. The customer’s own insurance underwriter, local fire marshal, or a local building inspector, or both, should be consulted in selecting a fire suppression system that provides the correct level of coverage and protection. IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation. Because IBM does not test any equipment for compatibility with fire suppression systems, IBM does not make compatibility claims of any kind nor does IBM provide recommendations on fire suppression systems.

How to send your comments

Your feedback is important in helping us to provide the most accurate and high-quality information. If you have comments or suggestions for improving this publication, you can send us comments electronically by using these addresses:

v Internet: starpubs@us.ibm.com

™

v IBMLink

v IBMLink from Canada: STARPUBS at TORIBM

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from U.S.A.: STARPUBS at SJEVM5

Be sure to include the name and order number of the document and, if applicable, the specific location of the text you are commenting on, such as a page number or table number.

xx IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

You can also mail your comments by using the Reader Comment Form in the back of this manual or direct your mail to:

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How this book is organized

Chapter 1, “Preparing and installing the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA,” on page 1 describes the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA. This chapter includes an overview of the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA features and contains the information and instructions needed to prepare and install the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA.

Chapter 2, “Installing the FC 4Gbps PCI-X Adapter device drivers and updating the BIOS code,” on page 9 provides information for updating the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA BIOS code.

Chapter 3, “Configuring the FC 4Gbps PCI-X Adapter with Fast!UTIL,” on page 23 provides detailed configuration information for users who want to customize the configuration of the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA and connected Fibre Channel devices.

Chapter 4, “FC 4Gbps PCI-X Adapter operating environment and specifications,” on page 29 contains the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA operating environment and specification information.

Chapter 5, “Troubleshooting,” on page 31 covers the types of installation problems that can cause the IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA to function incorrectly.

Appendix A, “Accessibility,” on page 33 provides information about alternate keyboard navigation, which is a DS4000 Storage Manager accessibility feature. Accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use software products successfully.

Appendix B, “Notices,” on page 35 provides product notices.

Appendix C, “European Directive About Product Recycling and Disposal,” on page 39 provides information about European standards for recycling and disposal.

Appendix D, “Battery Return Program,” on page 41 provides information about the proper disposal and/or recycling of batteries.

Appendix E, “Cable Warning,” on page 43 discloses the possible hazards associated with handling cables for this product or cords associated with accessories sold with this product.

About this document xxi

Appendix F, “Additional DS4000 documentation,” on page 45 provides references to other DS4000 publications.

xxii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Notices used in this document

The caution and danger statements used in this book also appear in the multilingual

Safety Information book provided with your IBM System Storage DS4000 FC 4Gbps

PCI-X Single/Dual Port HBA. Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety book.

The following types of notices and statements are used in this book:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate possible damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

About this document xxiii

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