IBM 8199, 8198, 8434, 8191, 8316 User Manual

ThinkCentre

™



Hardw are Maintenance Manual Ty pe s 2296, 8191, 8198, 8199, 8316, an d 8434

ThinkCentre

™



Hardw are Maintenance Manual Ty pe s 2296, 8191, 8198, 8199, 8316, an d 8434

©

US

Note: Before using this information and the product it supports, be sure to read the

general information under “Notices” on page 183.

Fourth Edition (July 2004)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

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Chapter 1. About this manual

This manual contains service and reference information for IBM 2296, 8191, 8198, 8199, 8316, and 8434.

This manual is divided into product service sections and a related service section,

follows:

The product service sections include procedures for isolating problems to a FRU,

Symptom-to-FRU Index, additional service information and an illustrated parts

catalog. The related service section includes safety notices and safety information, and

problem determination tips.

Note:

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM product, be sure to review the “Safety information” on page 149.

Important Safety Information

sure to read all caution and danger statements in this book before performing

any of the instructions.

®

computer Types

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Copyright IBM Corp. 2004

1

2

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

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Chapter 2. General information

Features

This IBM

®

computer incorporates many of the latest advances in computer

technology and can be upgraded as your needs change.

Access IBM for general information about the use, operation, and maintenance of the computer. Access IBM also contains information to help solve problems and get repair service or other technical assistance.

System information

The following information covers a variety of models. For information about your specific model, use the IBM Setup Utility. See Chapter 5, “IBM Setup Utility program,” on page 21.

This section provides an overview of the computer features and preinstalled software.

Microprocessor (varies by model type)

®

Intel

Celeron

®

Intel

Pentium

Intel NetBurst

®

microprocessor with 256 KB of internal L2 cache memory

®

microprocessor with 512 KB of internal L2 cache memory and

™

micro-architecture

Memory

Support for two dual inline memory modules (DIMMs) 512 KB flash memory for system programs

Copyright IBM Corp. 2004

Internal

drives

3.5-inch, 1.44 MB diskette drive Internal hard disk drive EIDE CD-ROM drive or DVD-ROM drive (some models)

Video

subsystem

Intel Extreme

™

graphics

Accelerated graphics port (AGP) video adapter slot on the system board (some models)

Audio

subsystem

Integrated SoundMAX 3 audio

Connectivity

10/100 Mbps integrated Intel Ethernet controller that supports the Wake on

®

LAN

feature

Soft modem V.90/V.44 (some models)

System

management features

Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)

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Wake on LAN Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port

Ring Detect for an external modem and Modem Ring Detect for an internal modem)

Remote Administration Automatic power-on startup System Management (SM) BIOS and SM software Ability to store POST hardware test results

Input/output

features

25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP) 9-pin serial connector (2 connectors on some models) Six 4-pin, USB connectors

®

PS/2

mouse connector PS/2 keyboard connector Ethernet connector VGA monitor connector Three audio connectors (line in, line out, and microphone) Front connectors for headphone, microphone, IEEE 1394, and S/PDIF (some

models)

Expansion

Open drive bays for additional drives (varies by model) Three 32-bit peripheral component interconnect (PCI) adapter slots (supports

low-profile adapters only) One accelerated graphics port (AGP) expansion slot (supports low-profile

adapters only)

Power

200 W power supply with manual voltage selection switch Automatic 50/60 Hz input frequency switching Advanced Power Management support Advanced Configuration and Power Interface (ACPI) support

Security

User and administrator passwords Support for the addition of a rope clip and lockable cable Support for the addition of an integrated cable lock Startup sequence control Startup without diskette drive, keyboard, or mouse Unattended start mode Diskette and hard disk I/O control Serial and parallel port I/O control Security profile by device

Hardware Maintenance Manual

features

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IBM preinstalled software

The computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support programs are included.

Operating systems (preinstalled) (varies by model type)

Note: Not all countries or regions will have these operating systems.

Microsoft Microsoft Windows XP Professional Microsoft Windows 2000 Professional

Physical specifications

This section details the physical specifications for each computer Type.

®

Windows

®

Home

Chapter 2. General information

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At

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Type 8316

Dimensions

Height: 104 mm (4.1 in.) Width: 360 mm (14.2 in.) Depth: 412 mm (16.2 in.)

Weight

Minimum configuration as shipped: 8.1 kg (18 lb) Maximum configuration: 9.1 kg (20 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft),

the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.25 kVA

Note: Power consumption and heat output vary

depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu)

per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 683 Btu/hr (200 watts)

Airflow

Approximately 0.45 cubic meters per minute (16 cubic feet per minute) maximum

Acoustical

noise-emission values

For microprocessors less than 2.8 GHz:

Average sound-pressure levels:

operator position: Idle: 28 dBA Operating: 30 dBA bystander position - 1 meter (3.3 ft): Idle: 27 dBA Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.2 bels Operating: 4.3 bels

For

microprocessors greater than or equal to 2.8 GHz:

Average sound-pressure levels:

operator position: Idle: 29 dBA Operating: 31 dBA bystander position - 1 meter (3.3 ft): Idle: 28 dBA Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.3 bels Operating: 4.4 bels

These levels were measured in controlled acoustical

Note:

environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Hardware Maintenance Manual

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Type 8191

Dimensions

Height: 140 mm (5.5 in.) Width: 425 mm (16.7 in.) Depth: 425 mm (16.7 in)

Weight

Minimum configuration as shipped: 10.0 kg (22 lb) Maximum configuration: 11.4 kg (25.0 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft), is

the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.3 kVA

Heat output (approximate) in British thermal units (Btu)

per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.51 cubic meters per minute (18 cubic feet per minute) maximum

Acoustical

noise-emission values

Average sound-pressure levels:

operator position: Idle: 30 dBA Operating: 32 dBA bystander position - 1 meter (3.3 ft): Idle: 26 dBA Operating: 30 dBA

Declared (upper limit) sound-power levels:

Idle: 4.0 bels Operating: 4.3 bels

Note: These levels were measured in controlled

acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported

accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Note: Power consumption and heat output vary

depending on the number and type of optional features installed and the power-management optional features in use.

Chapter 2. General information

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Types 2296 and 8434

Dimensions

Height: 398 mm (15.67 in.) Width: 180 mm (7.08 in.) Depth: 402 mm (15.82 in.)

Weight

Minimum configuration as shipped: 7.6 kg (16.8 lb) Maximum configuration: 9.97 kg (22 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft), is

the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.30 kVA

Note: Power consumption and heat output vary

depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu)

per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.68 cubic meters every minute (24 cubic feet every minute) maximum

Acoustical

noise-emission values

For microprocessors less than 2.8 GHz:

Average sound-pressure levels:

operator position: Idle: 28 dBA Operating: 35 dBA bystander position - 1 meter (3.3 ft): Idle: 25 dBA Operating: 33 dBA

Declared (upper limit) sound-power levels:

Idle: 4.0 bels Operating: 4.7 bels

For

microprocessors greater than or equal to 2.8 GHz:

Average sound-pressure levels:

operator position: Idle: 33 dBA Operating: 35 dBA bystander position - 1 meter (3.3 ft): Idle: 30 dBA Operating: 33 dBA

Declared (upper limit) sound-power levels:

Idle: 4.4 bels Operating: 4.7 bels

These levels were measured in controlled

Note:

acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels

given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Hardware Maintenance Manual

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Types 8198 and 8199

Dimensions

Height: 413 mm (16.25 in.) Width: 191 mm (7.5 in.) Depth: 406 mm (16 in.)

Weight

Minimum configuration as shipped: 9.1 kg (20 lb) Maximum configuration: 11.4 kg (25.0 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft), is

the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.3 kVA

Heat output (approximate) in British thermal units (Btu)

per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.68 cubic meters per minute (24 cubic feet per minute) maximum

Acoustical

noise-emission values

Average sound-pressure levels:

operator position: Idle: 28 dBA Operating: 30 dBA bystander position - 1 meter (3.3 ft): Idle: 26 dBA Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.1 bels Operating: 4.3 bels

Note: These levels were measured in controlled

acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported

accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Note: Power consumption and heat output vary

depending on the number and type of optional features installed and the power-management optional features in use.

Chapter 2. General information

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Chapter 3. General Checkout

This general checkout procedure is for Type 2296, 8191, 8198, 8199, 8316, and 8434 computers.

Note: The fans in this system may turn off under normal operation. This is a

noise-level reduction feature, and should not be taken to mean there is something wrong with the system.

The following tools are available to help identify and resolve hardware-related problems.

IBM Setup Utility program Power-On Self-Test (POST)

POST Beep Codes Error Code Format

IBM Enhanced Diagnostics program

v

Product recovery utility

Factory Contents Partial recovery

Repair utility

v

Attention:

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed

Aborted, the test programs check the error-return code at test completion. See

Chapter 4, “IBM Enhanced Diagnostics,” on page 15.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer

the information supplied with that software package.

Copyright IBM Corp. 2004

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Notes:

Type 2296, 8191, 8198, 8199, 8316, and 8434 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

enable beep and memory count and checkpoint code display when a successful POST

occurs, do the following:

Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21).

Set Power-On Self-Test to Enhanced.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.

v

down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 111.

multiple error codes are displayed, diagnose the first error code displayed.

the computer hangs with a POST error, go to Chapter 7, “Symptom-to-FRU Index,” on page 69.

the computer hangs and no error is displayed, go to “Undetermined problems” on page 108.

installed device is not recognized by the diagnostics program, that device might be

defective.

001

Power-off the computer and all external devices. Check all cables and power cords. Make sure the system board is seated properly. Set all display controls to the middle position. Power-on all external devices. Power-on the computer. Check for the following response:

Readable instructions or the Main Menu.

YOU RECEIVE THE CORRECT RESPONSE?

DID

NO, continue to 002.

YES, proceed to 003.

002

the Power Management feature is enabled, do the following:

Start the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21).

Select Power Management from the IBM Setup Utility program menu. Select APM.

sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (←) or

Right Arrow (→) to change the setting. Select Automatic Hardware Power Management. Set Automatic Hardware Power Management to Disabled.

the problem persists, continue to 003.

Hardware Maintenance Manual

v If

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v If

003

Run the Diagnostic programs. If necessary, refer to Chapter 4, “IBM Enhanced Diagnostics,” on page 15.

you receive an error, replace the part that the diagnostic program calls out or

Chapter 7, “Symptom-to-FRU Index,” on page 69.

the test stops and you cannot continue, replace the last device tested.

Chapter 3. General Checkout

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Chapter 4. IBM Enhanced Diagnostics

The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

For a complete list of error codes and messages, see Chapter 7, “Symptom-to-FRU Index,” on page 69.

Diagnostics program download

download the Diagnostics program, do the following:

http://www.ibm.com/.

Select Support. Select Personal computing from the ″Get product support for″ pull-down menu. Search for the machine type in the ″Quick Path″ box on the left. Select Downloadable files from the options on the left. Select Diagnostics from the pull down menu.

Note: You can download either a diskette image or a startable CD-ROM image

(.iso file) of the diagnostics.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

The Enter key is used to select a menu item. The Esc key is used to back up to the previous menu. For online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

Press F5 to automatically run all selected tests in all categories. See “Test selection” on page 16.

From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. See “Test selection” on page 16.

Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test.

Copyright IBM Corp. 2004

Esc at any time to stop the testing process.

Press

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 19.

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Test selection

select one or more tests, use the following procedure.

Open the corresponding test category. Using the cursor movement keys, highlight the desired test. Press the space bar.

selected test is marked by >>. Pressing the space bar again de-selects a test

and removes the chevron. Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results will produce the following error code format:

Function

Failure Type DeviceID

Date

ChkDigits

Text

Code

Function Code:

Represents the feature or function within the PC.

Failure Type:

Represents the type of error encountered.

DeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific DIMM,

device on the PCI bus.

Date:

Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

ChkDigits:

Contains a 2-digit check-digit value to ensure the following:

Diagnostics were run on the specified date. Diagnostics were run on the specified IBM computer. The diagnostic error code is recorded correctly.

Text:

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Description of the error.

Note:

Fixed disk advanced test (FDAT)

PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, etc. FDAT will test for and report most commonly found errors on a fixed-disk drive and is able to test up to 128 SCSI and 4 IDE drives (up to 132 total drives). Drive information is gathered through FDAT’s enumeration of available devices and user specific configuration parameters located in the FDAT.INI. FDAT uses information supplied by these features to indicate specifically what devices are available for test, what tests are available for the device, device properties, etc. Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters

FDAT consists of the following subtests and features.

Hardware Maintenance Manual

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Fixed-Disk Tests:

Seek Tests - checks the physical operation of the drive head.

Linear Seek Random Seek Min-Max Seek Butterfly Seek

Verify Tests - checks the integrity of the data present on the media.

v

Linear Verify Random Verify

Surface Scan Tests - checks the drive media for defects.

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Surface Scan (Linear) Surface Scan (Aggressive) - this is disabled for normal customer use. Surface Scan (Random)

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SMART - checks the SMART functionality for drives that support SMART.

Start SMART Self-Test Get SMART test results

Test Features:

Other

Write-Splice Repair - detects and corrects Error Correction Code errors during

Verify tests.

Auto Spin Down - a gradual spin down of the drive platters to avoid damaging

the media.

Manufacturer Log - an in-depth manufacturer supported log of errors on the

drive.

Multitasking:

allow simultaneous testing of multiple hard drives whenever possible, the FDAT module is written as a set of multitasking functions. Each drive under test can run the same test or run a different test at the same time. Each subtest is written to handle a single test pass and all test variables are kept track of in a structure unique for each drive. However, when testing IDE drives, FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDAT is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on

and 4 (slave drives). FDAT will also perform simultaneous testing on a master

and slave that are on separate IDE cables, but will not perform simultaneous tests

master and slave on the same IDE cable. This generally increases the amount

time needed to test multiple IDE drives. Another limitation of FDAT’S multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes. In order to use the UDMA channel during testing, users must disable the multitasking feature.

Destructive vs non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests

destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning.

Chapter 4. IBM Enhanced Diagnostics

17

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Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well

specifying a range of destructive and non-destructive sectors on the tested drive.

This is done through the configuration of the FDAT.INI. If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive.

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:

Quick Erase Hard Drive Full Erase Hard Drive

Quick Erase Hard Drive provides a DOS utility that performs the following

The steps.

Destroys the Master Boot Record (MBR) on the hard drive. Destroys all copies of the FAT Table on all partitions (both the master and

backup). Destroys the partition table. Provides messages that warn the user that this is a non-recoverable process.

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The Full Erase Hard Drive provides a DOS utility that performs the following steps.

Performs all the steps in Quick Erase. Provides a DOS utility that writes random data to all sectors of the hard drive. Provide an estimate of time to completion along with a visual representation of

completion status. Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase

functions.

select the Quick Erase or Full Erase Hard Drive utility, use the following

procedure.

Select the UTILITY option on the toolbar and press Enter. Select either the QUICK ERASE or FULL ERASE HARD DISK option and

follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

view details of a failure or to view a list of test results, use the following

procedure from any test category screen.

Press F3 to activate the log file. Press F3 again to save the file to diskette or F2 to print the file.

Chapter 4. IBM Enhanced Diagnostics

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Chapter 5. IBM Setup Utility program

Attention

customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the IBM Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete.

The IBM Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of the computer. The IBM Setup Utility program is used to view and change the configuration settings of the computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the IBM Setup Utility program.

This program includes settings for the following:

System Summary Product Data Devices and I/O Ports Start Options Date and Time System Security Advanced Setup Power Management

Starting the IBM Setup Utility program

start the IBM Setup Utility program, do the following:

Power-off the computer and wait for a few seconds until all in-use lights go off. Power-on the computer. When the IBM Setup Utility prompt appears on the screen during start-up,

press F1. The IBM Setup Utility menu will appear. Follow the instructions on the screen. When finished, select System Summary to verify that any configuration

changes have been accepted.

IBM Setup Utility might start automatically when POST detects that hardware

The has been removed or new hardware has been installed in the computer.

Viewing and changing settings

The IBM Setup Utility program menu lists items that identify system configuration topics.

When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

Copyright IBM Corp. 2004

21

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Exiting from the IBM Setup Utility program

When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings or Save and exit the Setup Utility. Otherwise, your changes will not be saved.

Using passwords

You can use passwords to provide security for the computer and data. There are two kinds of passwords: a user password and an administrator password. You do not have to set a password of either type to use the computer. However, if you decide to set either one, read the following sections.

User password

The user password feature deters unauthorized persons from gaining access to the computer.

Administrator password

Setting an administrator password deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set an administrator password.

After you set an administrator password, a password prompt is displayed each time you try to access the IBM Setup Utility program. If you type the wrong password, you will see an error message. If you type the wrong password three times, you must turn the computer off and start again.

both the user and administrator passwords are set, you can type either password. However, to change any configuration settings, you must use your administrator password.

Setting, changing, and deleting a password

set, change, or delete a password, do the following:

Note: A password can be any combination of up to seven characters (A- Z, a-z,

and 0-9).

Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 21).

From the IBM Setup Utility program menu, select Security Read the information displayed on the right side of the screen.

Set Passwords.

Hardware Maintenance Manual

To

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2.

3.

4.

5.

If

1.

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3.

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1.

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Using Security Profile by Device

Security Profile by Device is used to enable or disable user access to the following devices:

IDE controller

Diskette Drive Access When this feature is set to Disable, the diskette drive cannot be

Diskette Write Protect When this feature is set to Enable, all diskettes are treated as if

set Security Profile by Device, do the following:

Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 21).

From the IBM Setup Utility program menu, select Security. Select Security Profile by Device. Select the desired devices and settings and press Enter. Return to the IBM Setup Utility program menu and select Exit and then Save

Settings or Save and exit the Setup Utility.

Note: If you do not want to save the settings, select Exit the Setup Utility

without saving.

Selecting a startup device

When this feature is set to Disable, all devices connected to the IDE controller (such as hard disk drives or the CD-ROM drive) are disabled and will not be displayed in the system configuration.

accessed.

they are write-protected.

the computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device.

Selecting a temporary startup device

Use this procedure to startup from any boot device.

Note: Not all CDs, hard disks, and diskettes are startable (bootable).

Turn off the computer. Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

Press the Enter key. When the Startup Interrupt Menu displays, press F12. Double click the desired startup device from the Alternate startup devices.

Selecting a startup device from this list does not permanently change the

Note:

startup sequence.

Changing the startup device sequence

view or permanently change the configured startup device sequence, do the

following:

Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 21).

Select Startup.

Chapter 5. IBM Setup Utility program

23

4.

5.

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3.

Select Startup Sequence. See the information displayed on the right side of the screen.

Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence.

Select Exit from the IBM Setup Utility menu and then Save Settings or Save and exit the Setup Utility.

you have changed these settings and want to return to the default settings, select

Load Default Settings on the Exit menu.

Hardware Maintenance Manual

©

Chapter 6. Replacing FRUs

Important: Before you install or remove any option, read “Safety information” on

page 149. These precautions and guidelines will help you work safely.

FRU replacements are to be done by trained service technicians only.

Locating connectors on the front

Types 2296 and 8434

The following illustration shows the locations of the USB connectors on the front of the computer.

Copyright IBM Corp. 2004

1USB connector 2USB connector

25

26

Type 8191

The following illustration shows the locations of the connectors on the front of the computer.

1USB connector 2USB connector

Hardware Maintenance Manual

Types 8198 and 8199

The following illustration shows the locations of the connectors on the front of the computer.

Note: Not all computer models will have the following connectors.

1IEEE 1394 connector 2Microphone connector 3Headphone connector

Type 8316

The following illustration shows the locations of the connectors on the front of the computer.

4USB connector 5USB connector

Chapter 6. Replacing FRUs

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1USB connector 2USB connector

Hardware Maintenance Manual

Locating the connectors on the rear

Types 2296 and 8434

The following illustration shows the locations of the connectors on the rear of the computer.

1 Power connector 9 Ethernet connector 2 Mouse connector 10 Microphone connector 3 Keyboard

11 Audio line out connector

connector

4 USB connectors 12 Audio line in connector 5 Serial connector 13 AGP slot (some models) 6 Parallel

14 Serial connector (some models)

connector

7 Monitor

connector

15 PCI slots (In some models, other devices, such as a

modem, might be installed here.)

8 USB connectors

Note: Some connectors on the rear of the computer are color-coded to help you to

determine where to connect the cables on the computer.

Chapter 6. Replacing FRUs

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Type 8191

The following illustration shows the locations of the connectors on the rear of the computer.

1Power connector 2Serial connector (some models) 3Mouse connector 4Parallel connector 5Ethernet connector 6Audio line in connector 7PCI slots

9 Audio line out connector 10Microphone connector 11USB connectors 12VGA monitor connector 13Serial connector 14USB connectors 15Keyboard connector

8AGP slot (some models)

Note: Some connectors on the rear of the computer are color-coded to help you to

determine where to connect the cables on the computer.

Hardware Maintenance Manual

Types 8198 and 8199

The following illustration shows the locations of the connectors on the rear of the computer.

1Power connector 2Serial connector (some models) 3Mouse connector 4Keyboard connector 5USB connectors 6Serial connector 7Parallel connector

9 USB connectors 10Ethernet connector 11Microphone connector connector 12Audio line out connector 13Audio line in connector 14AGP slot 15PCI slots

8VGA monitor connector

Note: Some connectors on the rear of the computer are color-coded to help you to

determine where to connect the cables on the computer.

Chapter 6. Replacing FRUs

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Type 8316

The following illustration shows the locations of the connectors on the rear of the computer.

1Serial connector (some models) 2Mouse connector 3Parallel connector 4Ethernet connector 5Audio line in connector 6Power connector 7PCI slots 8AGP slot (some models)

Note: Some connectors on the rear of the computer are color-coded to help you to

Removing the cover

Important:Read“Safety information” on page 149 and“Handling electrostatic discharge-sensitive devices” on page 152 before removing the cover.

Types 2296 and 8434

Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

Unplug all power cords from electrical outlets. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

9 Audio line out connector 10Microphone connector 11USB connectors 12VGA monitor connector 13Serial connector 14USB connectors 15Keyboard connector

determine where to connect the cables on the computer.

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4.

Remove the two screws at the rear of the left side cover and slide the cover to the rear to remove.

Type 8191

Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

Unplug all power cords from electrical outlets. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer.

Chapter 6. Replacing FRUs

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Types 8198 and 8199

Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

Unplug all power cords from electrical outlets. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

Press the cover-release button on the left side cover and remove the cover.

Type 8316

Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

Unplug all power cords from electrical outlets. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

Hardware Maintenance Manual

4.

Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer.

Chapter 6. Replacing FRUs

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Locating components

Types 2296 and 8434

The following illustration will help you locate the various components in the computer.

1Microprocessor and heat sink 2DIMMs 3CD drive 4Optional drive 5Diskette drive 6Hard disk drive

7 Battery 8 AGP slot (some models) 9 PCI slots 10PCI adapter 11Power supply

Hardware Maintenance Manual

Type 8191

The following illustration will help you locate the various components in the computer.

1CD drive or DVD drive 2USB connector 3USB connector 4Optional drive bay 5Hard disk drive 6Diskette drive

7 Battery 8 DIMMs 9 Microprocessor and heat sink 10AGP slot (some models) 11PCI slots

Chapter 6. Replacing FRUs

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Types 8198 and 8199

The following illustration will help you locate the various components in the computer.

1 Microprocessor and heat sink 2 DIMMs 3 CD drive 4 Optional drive 5 Battery

6 Hard disk drive 7 AGP slot 8 PCI adapter 9 Power supply

Hardware Maintenance Manual

Type 8316

The following illustration will help you locate the various components in the computer.

1Power supply 2PCI slot 3AGP slot 4Support bar

5DIMM 6Hard disk drive 7CD-ROM drive or DVD-ROM drive 8Diskette drive

Chapter 6. Replacing FRUs

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Identifying parts on the system board (all machine types)

1 Microprocessor 2 Rear fan connector 3 Microprocessor fan connector 4 DIMM connector 1 5 DIMM connector 2 6 Power connector 7 Diskette drive 8 Primary IDE connector 9 Front panel connector 10Secondary IDE connector

Replacing memory (all machine types)

The computer has four connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 4.0 GB of system memory.

When installing DIMMs, the following rules apply:

Fill each DIMM connector sequentially, starting at DIMM connector 1. Use 2.5 V, 184-pin, 333 MHz double data rate synchronous dynamic random

access memory (DDR SDRAM). Use 128 MB, 256 MB, 512 MB or 1.0 GB DIMMs in any combination. DIMMs are 38.1 mm (1.5 inches) in height.

11 Battery 12 Clear CMOS/Recovery jumper 13 POV card (some models) 14 SCSI LED connector 15 PCI slots 16 Front panel audio connector 17 CD-ROM audio connector 18 AGP slot (some models) 19 Serial connector

Note:

replace a DIMM:

Hardware Maintenance Manual

Only DDR SDRAM DIMMs can be used.

2. To

3.

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1.

2.

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4.

1.

Remove the cover. See “Removing the cover” on page 32.

locate the DIMM connectors. See “Identifying parts on the system board (all

machine types)” on page 40. Remove the DIMM being replaced by opening the retaining clips as shown.

Make sure the notches in the new DIMM align with the tabs on the connector. Push or insert the DIMM straight down into the connector until the retaining clips close.

Replacing adapters

Types 2296 and 8434

These computers have three expansion slots for PCI adapters. You can install an adapter up to 228 mm (9 inches) long.

Remove the cover. See “Removing the cover” on page 32. Remove the adapter being replaced. Remove the new adapter from its static-protective package. Install the adapter into the appropriate slot on the system board.

“Replacing the cover and connecting the cables” on page 64.

Chapter 6. Replacing FRUs

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5.

Secure the adapter with the screw as shown.

Type 8191

This computer has three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 340 mm (13.4 inches) long.

“Replacing the cover and connecting the cables” on page 64.

Remove the cover. See “Removing the cover” on page 32. Remove the adapter being replaced. Remove the new adapter from its static-protective package. Install the adapter into the appropriate slot on the system board. Install the adapter-slot-cover latch.

Hardware Maintenance Manual

“Replacing the cover and connecting the cables” on page 64.

an

1.

2.

3.

4.

5.

6. Go to

1.

Types 8198 and 8199

These computers have three expansion slots for PCI adapters and one slot used for

AGP adapter. You can install an adapter up to 228 mm (9 inches) long.

Remove the cover. See “Removing the cover” on page 32. Remove the adapter being replaced. Remove the new adapter from its static-protective package. Install the adapter into the appropriate slot on the system board. Install the adapter-slot-cover latch.

Type 8316

This computer has three expansion slots for PCI adapters and one slot used for an AGP adapter. Adapters must be low profile. The computer supports adapters up to 168 mm (6.6 inches) long.

“Replacing the cover and connecting the cables” on page 64.

Remove the cover. See “Removing the cover” on page 32.

Chapter 6. Replacing FRUs

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Pivot one of the drive bay latch handles toward the front of the computer and

then pivot the drive bay cage upward, as shown, until it is latched in the up

position. Repeat this procedure for the remaining drive bay.

Remove the support bar by pulling it outward from the computer.

Remove the adapter-slot-cover latch.

Remove the adapter being replaced.

Remove the new adapter from its static-protective package.

Install the new adapter into the appropriate slot on the system board.

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v

8.

Install the adapter-slot-cover latch.

Clear any cables that might impede the replacement of the drive bays.

10.

Replace the support bar and pivot the two drive bays back to their original positions.

11.

“Replacing the cover and connecting the cables” on page 64.

Replacing internal drives

This section provides information and instructions for replacing internal drives.

Hard disk drives

drives or DVD drives

Removable media drives

These different drives are also referred to as integrated drive electronics

Note:

(IDE) drives.

Internal drives are installed in bays. In this book, the bays are referred to as bay 1, bay 2, and so on.

When you install an internal drive, it is important to note what type and size of drive that you can install in each bay. Also, it is important to correctly connect the internal drive cables to the installed drive.

Chapter 6. Replacing FRUs

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Types 2296 and 8434

Drive bay information

The following illustration shows the locations of the drive bays.

The following table describes the drive height limitation for each drive bay.

Bay1 and bay2 - Maximum height: 43.0 mm (1.7 in.) Bay3 and bay4 - Maximum height: 25.8 mm (1.0 in.)

Hardware Maintenance Manual

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2. If

3.

Removing a drive

Remove the cover. See “Removing the cover” on page 32.

you are removing the hard disk drive or diskette drive, remove the front bezel by releasing the four plastic tabs inside the chassis and pressing down on the top of the bezel.

Disconnect the signal and power cables from the drive being removed.

Chapter 6. Replacing FRUs

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Note: Take note of the location of any cables you disconnect. You might have

disconnect cables to other drives to gain access to the drive you are

removing. Remove the screws that secure the drive being removed. Slide the drive out the front of the computer.

Note: This illustration shows the hard disk drive being removed. All drives are

removed in the same manner. However, it is only necessary to remove

the front bezel when removing the hard disk drive or diskette drive.

Installing a drive

Make sure the drive that you are installing is set correctly as either a master or

slave device. Jumper the new drive the same as the drive being replaced.

Refer to the documentation that comes with your drive for master/slave jumper information.

Hardware Maintenance Manual

is

3. If

4. Go to

2.

Install the drive into the bay. Align the screw holes and install two screws to secure the drive.

Type 8191

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

Note: This illustration shows a CD drive installation. The hard disk drive and

diskette drive is installed in the same manner except that the front bezel

not in place.

the front bezel was removed, replace it by aligning the four plastic tabs and

pressing the bezel into position.

“Connecting the drive” on page 56.

The following table describes the drive height limitation for each drive bay.

Bay1 and Bay 2- Maximum height: 43.0 mm (1.7 in.) Bay3 and Bay4- Maximum height: 25.8 mm (1.0 in.)

Chapter 6. Replacing FRUs

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Removing a drive

Remove the cover. See “Removing the cover” on page 32. Pivot the drive-bay latch handle toward the front of the computer and then

pivot the appropriate drive-bay cage upward, as shown, until latched in the upright position.

Notes:

Both drive-bay cages pivot in the same manner. You can lift the drive-bay cages out of the chassis to make it easier to

remove and install the drives.

Take note of the location of any cables you disconnect. You might have to disconnect cables to other drives to gain access to the drive you are removing.

3.

Disconnect the signal cable and power supply cable from the drive being replaced.

Remove any screws that secure the drive. Not all drives have screws.

Installing a drive

Make sure the drive that you are installing is set correctly as either a master or

slave device. Jumper the new drive the same as the drive being replaced.

Hardware Maintenance Manual

2.

3.

4. If

5.

Refer to the documentation that comes with your drive for master/slave jumper information.

Install the drive into the bay as shown.

Secure the new drive (if necessary) with the screws that were removed.

necessary, place the drive-bay cages back into the chassis.

Continue at “Connecting the drive” on page 56.

Types 8198 and 8199

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

Chapter 6. Replacing FRUs

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The following table describes the drive height limitation for each drive bay.

Bay1 and Bay2 - Maximum height: 43.0 mm (1.7 in.) Bay3, Bay4, and Bay5 - Maximum height: 25.8 mm (1.0 in.)

Removing the drive

Remove the cover. See “Removing the cover” on page 32.

you are removing a drive from bay 1 or bay 2, skip the next step.

Remove the front bezel by pushing in on the blue plastic tab at the rear of the chassis.

Disconnect the signal and power cables from the drive being removed.

Note: Take note of the location of any cables you disconnect. You might have

disconnect cables to other drives to gain access to the drive you are

removing.

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5.

For all drives except the hard disk drive, push in on the metal tab that secures the drive being removed. The hard disk drive tray pivots out toward the front

the computer for removal of the hard disk drive. See the following

illustrations.

For the hard disk drive, see the illuastration below.

Slide the drive out the front of the computer.

Installing a drive

Make sure the drive that you are installing is set correctly as either a master or

slave device. Jumper the new drive the same as the drive being replaced.

Refer to the documentation that comes with your drive for master/slave jumper information.

Slide the drive into the appropriate bay. For bay 5 (hard disk drive), pivot the drive cage to the closed position.

Chapter 6. Replacing FRUs

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4.

the front bezel was removed, replace it by aligning and pressing the bezel

into position. Continue at “Connecting the drive” on page 56.

Type 8316

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

The following table describes the drive height limitation for each drive bay.

Bay1 and Bay3 - Maximum height: 25.8 mm (1.0 in.) Bay2 - Maximum height: 43.0 mm (1.7 in.)

Removing a drive

Remove the cover. See “Removing the cover” on page 32. Pivot the drive-bay latch handle toward the front of the computer and then

pivot the drive-bay cages upward, as shown, until latched in the upright position.

Disconnect the signal cable and power supply cable from the drive being replaced.

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2.

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4.

Note: Take note of the location of any cables you disconnect. You might have

disconnect cables to other drives to gain access to the drive you are

removing.

For the hard disk drive, you can lift the tray out of the computer.

Remove any screws that secure the drive. Not all drives have screws.

Installing a drive

Make sure the drive that you are installing is set correctly as either a master or

slave device. Jumper the new drive the same as the drive being replaced.

Refer to the documentation that comes with your drive for master/slave jumper information.

Install the drive into the bay and secure with any screws that were removed. This illustration shows the hard disk drive installation.

Pivot the drive-bay cage back into place. Continue at “Connecting the drive” on page 56.

Chapter 6. Replacing FRUs

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Connecting the drive

Internal drives require two cables; a power cable that connects to the power supply and a signal cable that connects to the system board.

Locate the three-connector signal cable. Connect the signal cable to the new drive. Connect the power connector to the new drive. Reconnect any other cables that were disconnected. Pivot the drive bay cages (for desktop models) downward into the normal

position.

“Replacing the cover and connecting the cables” on page 64.

Replacing the battery (all machine types)

The computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer.

The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to “Safety notices (multi-lingual translations)” on page 153 for information about replacing and disposing of the battery.

change the battery:

Turn off the computer and all attached devices. Remove the cover. See “Removing the cover” on page 32. Locate the battery. See “Identifying parts on the system board (all machine

types)” on page 40.

necessary, remove any adapters that impede access to the battery. See

“Replacing adapters” on page 41 for more information. Remove the old battery.

Hardware Maintenance Manual

7.

8.

9.

To

1.

2.

3.

6.

Install the new battery.

Replace any adapters that were removed to gain access to the battery. See “Replacing adapters” on page 41 for instructions for replacing adapters.

Replace the cover, and plug in the power cord. See “Replacing the cover and connecting the cables” on page 64.

Note: When the computer is turned on for the first time after battery

replacement, an error message might be displayed. This is normal after replacing the battery.

Turn on the computer and all attached devices.

10.

Use the IBM Setup Utility program to set the date and time and any passwords. See Chapter 5, “IBM Setup Utility program,” on page 21.

Replacing the power supply

Types 2296 and 8434

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

remove the power supply, do the following:

Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

32. Disconnect all power supply cables from the system board and the drives. See

“Identifying parts on the system board (all machine types)” on page 40. Remove the four screws that hold the power supply in place.

Chapter 6. Replacing FRUs

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3. Go to

To

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4.

Lift the power supply out.

replace the power supply, do the following:

Type 8191

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

remove the power supply, do the following:

Install the new power supply and insert the four screws that hold the power supply in place.

Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

“Replacing the cover and connecting the cables” on page 64

Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

32. Disconnect all power supply cables from the system board and the drives. See

“Identifying parts on the system board (all machine types)” on page 40. Remove the four screws that hold the power supply in place.

Hardware Maintenance Manual

To

1.

2.

3. Go to

To

1.

2.

3.

4.

Lift the power supply out.

replace the power supply, do the following:

Install the new power supply and insert the four screws that hold the power supply in place.

Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

“Replacing the cover and connecting the cables” on page 64.

Types 8198 and 8199

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

remove the power supply, do the following:

Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

32. Disconnect all power supply cables from the system board and the drives. See

“Identifying parts on the system board (all machine types)” on page 40. Remove the four screws that hold the power supply in place.

Chapter 6. Replacing FRUs

59

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To

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2.

3.

60

4.

Lift the power supply out.

replace the power supply, do the following:

Type 8316

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

remove the power supply, do the following:

Install the new power supply and insert the four screws that hold the power supply in place.

Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

“Replacing the cover and connecting the cables” on page 64.

Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

32. Disconnect all power supply cables from the system board and the drives. See

“Identifying parts on the system board (all machine types)” on page 40. Remove the two screws that hold the power supply in place.

Hardware Maintenance Manual

To

1.

2.

3. Go to

To

1.

2.

3.

4.

Lift the power supply out.

replace the power supply, do the following:

Install the new power supply and insert the two screws that hold the power supply in place.

Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

“Replacing the cover and connecting the cables” on page 64.

Replacing a microprocessor (all machine types)

remove the microprocessor, do the following:

Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

32. Remove any air baffles or ducts that cover the microprocessor. Disconnect the heat sink fan cable from the system board. Refer to “Identifying

parts on the system board (all machine types)” on page 40.

Chapter 6. Replacing FRUs

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Loosen the two captured screws 3 holding the fan and heat sink in place, and pivot them to the side.

remove the fan and heat sink 1 from the microprocessor 2, gently twist the fan and heat sink to break the seal formed by the thermal grease and remove.

Note: If the thermal grease seal cannot be broken, you may want to start up

the system to heat the processor and loosen the thermal grease. Place the heat sink on a clean work surface. Take notice of the orientation of the beveled corner on the microprocessor. This

important when reinstalling the microprocessor on the system board.

Release the microprocessor from the system board by pulling outward and lifting the small handle on the microprocessor socket to its maximum vertical position. Carefully lift the microprocessor off the socket.

replace the microprocessor, do the following:

Make sure that the microprocessor socket handle is fully in the vertical position. Otherwise the microprocessor pins might be damaged when installing the microprocessor.

Position the microprocessor so that the pins are aligned with the socket and with the beveled corner in the correct orientation.

Lower the handle until it is fully in the down position and locked into the socket. This secures the microprocessor in the socket.

Remove the cleaning pad from its package and use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.

Notes:

The cleaning pad and thermal grease are separate FRUs and are not included with the system board or microprocessor FRUs. These must be ordered separately and shipped along with the FRUs being replaced.

sure that all of the thermal grease is removed.

0.01ML is one tick mark on the syringe. If the grease is properly applied,

Note:

approximately half (0.22ML) of the grease will remain in the syringe. Use the thermal grease syringe to place 16 uniformly spaced dots of 0.01ML

each on the top of the microprocessor.

Microprocessor

0.01 mL of thermal grease

Place the fan and heat sink into position on the microprocessor. When tightening the screws that clamp the heat sink, do not overtighten.

Tighten the clamp screws evenly by tightening one side some and then the other until they are both snug.

Hardware Maintenance Manual

9. Go to

8.

Reconnect the fan to the system board connector.

“Replacing the cover and connecting the cables” on page 64.

Replacing the system board

Note: The computer might look slightly different than the following illustrations

Types 2296, 8198, 8199, and 8434

Type 8191

Chapter 6. Replacing FRUs

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64

Type 8316

remove the system board, do the following:

Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

32. Disconnect all cables connected to the system board. Remove the screws that secure the system board to the chassis and lift out the

system board. Remove the DIMMs from the system board. Refer to “Replacing memory (all

machine types)” on page 40. Remove the microprocessor from the system board. Refer to “Replacing a

microprocessor (all machine types)” on page 61.

replace the system board, do the following:

Install the microprocessor on the new system board. Refer to “Replacing a microprocessor (all machine types)” on page 61.

Install the DIMMs on the new system board. Refer to “Replacing memory (all machine types)” on page 40.

Place the new the system board into the chassis and install the screws that secure the system board to the chassis.

Reconnect all cables that connect to the system board. Refer to “Identifying parts on the system board (all machine types)” on page 40.

“Replacing the cover and connecting the cables.”

Replacing the cover and connecting the cables

Types 2296 and 8434

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending

the FRU that is replaced, you might need to confirm the updated information in

the IBM Setup Utility program.

Hardware Maintenance Manual

1.

or

2.

3.

4.

5. To

on

To

1.

or

2.

To replace the cover and connect cables to the computer:

Ensure that all components have been reassembled correctly and that no tools

loose screws are left inside the computer. Clear any cables that might impede the replacement of the cover. Position the cover on the chassis so that the guides on the top and bottom of

the cover engage the chassis and push the cover to the closed position. Insert the screws that secure the cover.

Note:

Type 8191

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending

the FRU that is replaced, you might need to confirm the updated information in

the IBM Setup Utility program.

replace the cover and connect cables to the computer:

Reconnect the external cables and power cords to the computer.

update the configuration, see Chapter 5, “IBM Setup Utility program,” on

page 21.

When the power cord is first plugged in, the computer might appear to turn

for a few seconds and then turn off. This is a normal sequence to enable

the computer to initialize.

Ensure that all components have been reassembled correctly and that no tools

loose screws are left inside the computer. Clear any cables that might impede the replacement of the cover.

Chapter 6. Replacing FRUs

65

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5. To

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or

2.

66

3.

Position the cover over the chassis and pivot it down over the computer until it snaps into place.

Reconnect the external cables and power cords to the computer.

update the configuration, see Chapter 5, “IBM Setup Utility program,” on

page 21.

Types 8198 and 8199

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending

the FRU that is replaced, you might need to confirm the updated information in

the IBM Setup Utility program.

replace the cover and connect cables to the computer:

Ensure that all components have been reassembled correctly and that no tools

loose screws are left inside the computer.

Clear any cables that might impede the replacement of the cover.

Hardware Maintenance Manual

4.

5. To

on

To

1.

or

2.

3.

Position the cover on the chassis so that the rail guides on the bottom of the cover engage the rails and push the cover closed until it latches.

Note:

Type 8316

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect cables, including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need to confirm the updated information in the IBM Setup Utility program.

replace the cover and connect cables to the computer:

Reconnect the external cables and power cords to the computer.

update the configuration, see Chapter 5, “IBM Setup Utility program,” on

page 21.

When the power cord is first plugged in, the computer might appear to turn

for a few seconds and then turn off. This is a normal sequence to enable

the computer to initialize.

Ensure that all components have been reassembled correctly and that no tools

loose screws are left inside the computer. Clear any cables that might impede the replacement of the cover.

Chapter 6. Replacing FRUs

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4.

5. To

68

3.

Position the cover over the chassis and pivot it down over the computer until it snaps into place.

Reconnect the external cables and power cords to the computer.

update the configuration, see Chapter 5, “IBM Setup Utility program,” on

page 21.

Hardware Maintenance Manual

v If

in

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2.

If

v

©

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 3, “General Checkout,” on page 11. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 108.

Notes:

you have both an error message and an incorrect audio response, diagnose the error

message first.

you cannot run the diagnostic tests or you get a diagnostic error code when running a

test, but did receive a POST error message, diagnose the POST error message first.

you did not receive any error message, look for a description of your error symptoms

the first part of this index.

Check the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

hard disk drive boot error (error codes 1962 and I999030X) can have the

following causes.

Error

The start-up drive is not in the boot sequence in configuration.

operating system installed on the boot

drive. The boot sector on the start-up drive is

corrupted.

The drive is defective.

Power Supply Errors

the power-on indicator is not on, the power supply fan is not running, or the

computer will not power-off, use the following procedures.

FRU/Action

Check the configuration and ensure the start-up drive is in the boot sequence.

Install an operating system on the boot drive.

The drive must be formatted, do the following:

Attempt to access and recover (back-up) the failing hard disk drive.

Using the operating systems programs, format the hard disk drive.

Replace the hard disk drive.

Copyright IBM Corp. 2004

Check/Verify

Check the following for proper installation.

Power Cord On/Off Switch connector On/Off Switch Power Supply connector System Board Power Supply connectors Microprocessor(s) connection

Check the power cord for continuity.

FRU/Action

Reseat connectors

Power Cord

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Check/Verify

Check the power-on switch for continuity.

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15 for information about the Diagnostic programs.

the following index, X can represent any number.

Diagnostic Error Code 000-000-XXX

BIOS Test Passed

000-002-XXX

BIOS Timeout

000-024-XXX

BIOS Addressing test failure

000-025-XXX

BIOS Checksum Value error

000-026-XXX

FLASH data error

000-027-XXX

BIOS Configuration/Setup error

000-034-XXX

BIOS Buffer Allocation failure

000-035-XXX

BIOS Reset Condition detected

000-036-XXX

BIOS Register error

000-038-XXX

BIOS Extension failure

000-039-XXX

BIOS DMI data error

000-195-XXX

BIOS Test aborted by user

FRU/Action

Power-on Switch

FRU/Action

action

Flash the system

System board

Flash the system

System board

Flash the system

Boot block System board

Flash the system

Boot block System board

Run Setup

Flash the system Boot block System board

Reboot the system

Flash the system Run memory test System board

Flash the system

System board

Flash the system

Boot block System board

Flash the system

Adapter card System board

Flash the system

System board

Information

Re-start the test, if necessary

Hardware Maintenance Manual

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Diagnostic Error Code 000-196-XXX

BIOS test halt, error threshold exceeded

000-197-XXX

BIOS test warning

000-198-XXX

BIOS test aborted

000-199-XXX

BIOS test failed, cause unknown

000-250-XXX

BIOS APM failure

000-270-XXX

BIOS ACPI failure

001-000-XXX

System Test Passed

001-00X-XXX

System Error

001-01X-XXX

System Error

001-024-XXX

System Addressing test failure

001-025-XXX

System Checksum Value error

001-026-XXX

System FLASH data error

001-027-XXX

System Configuration/Setup error

001-032-XXX

System Device Controller failure

001-034-XXX

System Device Buffer Allocation failure

001-035-XXX

System Device Reset condition detected

FRU/Action

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108.

“Undetermined problems” on

page 108.

Flash the system and re-test Replace component under function test

Flash the system

System board

Flash the system

System board

action

System board

Flash the system

System board

Flash the system

System board

Run Setup

Flash the system System board

System board

Reboot the system

Flash the system Run memory test System board

System board

Chapter 7. Symptom-to-FRU Index

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Diagnostic Error Code 001-036-XXX

System Register error

001-038-XXX

System Extension failure

001-039-XXX

System DMI data structure error

001-040-XXX

System IRQ failure

001-041-XXX

System DMA failure

001-195-XXX

System Test aborted by user

001-196-XXX

System test halt, error threshold exceeded

001-197-XXX

System test warning

001-198-XXX

System test aborted

001-199-XXX

System test failed, cause unknown

001-250-XXX

System ECC error

001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXX

System DMA error

001-260-XXX 001-264-XXX

System IRQ error

001-268-XXX

System IRQ1 failure

001-269-XXX

System IRQ2 failure

FRU/Action

System board

Adapter card

System board

Flash the system

System board

Power-off/on system and re-test

System board

Power-off/on system and re-test

System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

System board

Device on IRQ1

System board

Device on IRQ2

System board

Hardware Maintenance Manual

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2.

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2.

1.

2.

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3.

1.

2.

1.

2.

1.

2.

1.

2.

1.

2.

1.

2.

1.

2.

1.

2.

3.

1.

2.

1.

2.

1.

2.

1.

2.

1.

Diagnostic Error Code 001-270-XXX

System IRQ3 failure

001-271-XXX

System IRQ4 failure

001-272-XXX

System IRQ5 failure

001-273-XXX

System IRQ6 (diskette drive) failure

001-274-XXX

System IRQ7 failure

001-275-XXX

System IRQ8 failure

001-276-XXX

System IRQ9 failure

001-277-XXX

System IRQ10 failure

001-278-XXX

System IRQ11 failure

001-279-XXX

System IRQ12 failure

001-280-XXX

System IRQ13 failure

001-281-XXX

System IRQ14 (hard disk drive) failure

001-282-XXX

System IRQ15 failure

001-286-XXX 001-287-XXX 001-288-XXX

System Timer failure

001-292-XXX

System CMOS RAM error

001-293-XXX

System CMOS Battery

001-298-XXX

System RTC date/time update failure

001-299-XXX

System RTC periodic interrupt failure

FRU/Action

Device on IRQ3

System board

Device on IRQ4

System board

Device on IRQ5

System board

Diskette Cable

Diskette drive System board

Device on IRQ7

System board

Device on IRQ8

System board

Device on IRQ9

System board

Device on IRQ10

System board

Device on IRQ11

System board

Device on IRQ12

System board

Device on IRQ13

System board

Hard disk drive cable

Hard disk drive System board

Device on IRQ15

System board

Run Setup and re-test

System board

Battery

System board

Flash the system

System board

Chapter 7. Symptom-to-FRU Index

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Diagnostic Error Code 001-300-XXX

System RTC Alarm failure

001-301-XXX

System RTC Century byte error

005-000-XXX

Video Test Passed

005-00X-XXX

Video error

005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX

Video Signal failure

005-016-XXX

Video Simple Pattern test failure

005-024-XXX

Video Addressing test failure

005-025-XXX

Video Checksum Value error

005-027-XXX

Video Configuration/Setup error

005-031-XXX

Video Device Cable failure

005-032-XXX

Video Device Controller failure

005-036-XXX

Video Register error

005-038-XXX

System BIOS extension failure

005-040-XXX

Video IRQ failure

005-195-XXX

Video Test aborted by user

005-196-XXX

Video test halt, error threshold exceeded

FRU/Action

System board

Flash the system

System board

action

Video card, if installed

System board

Video card, if installed

System board

Video Ram

Video card, if installed System board

Video card, if installed

System board

Video card, if installed

System board

Run Setup

Video drivers update Video card, if installed System board

Video cable

Monitor Video card, if installed System board

Video card, if installed

System board

Video card, if installed

System board

Video card, if installed

System board

Video card, if installed

System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Hardware Maintenance Manual

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it is

2.

3. Go to

1. Go to

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1.

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1.

2.

3.

1.

2.

1.

2.

1. If a

it is

2.

3.

4.

1. If a

it is

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3. Go to

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2.

3.

Diagnostic Error Code 005-197-XXX

Video test warning

005-198-XXX

Video test aborted

005-199-XXX

Video test failed, cause unknown

005-2XX-XXX 005-3XX-XXX

Video subsystem error

006-000-XXX

Diskette interface Test Passed

006-0XX-XXX

Diskette interface error

006-195-XXX

Diskette interface Test aborted by user

006-196-XXX

Diskette interface test halt, error threshold exceeded

006-197-XXX

Diskette interface test warning

006-198-XXX

Diskette interface test aborted

006-199-XXX

Diskette interface test failed, cause unknown

006-25X-XXX

Diskette interface Error

FRU/Action

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

Video card, if installed

System board

action

Diskette drive Cable

Diskette drive System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

component is called out, make sure

connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

Diskette drive cable

Diskette drive System board

Chapter 7. Symptom-to-FRU Index

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Diagnostic Error Code 011-000-XXX

Serial port Interface Test Passed

011-001-XXX

Serial port Presence

011-002-XXX 011-003-XXX

Serial port Timeout/Parity error

011-013-XXX 011-014-XXX

Serial port Control Signal/Loopback test failure

011-015-XXX

Serial port External Loopback failure

011-027-XXX

Serial port Configuration/Setup error

011-03X-XXX 011-04X-XXX

Serial port failure

011-195-XXX

Serial port Test aborted by user

011-196-XXX

Serial port test halt, error threshold exceeded

011-197-XXX

Serial port test warning

011-198-XXX

Serial port test aborted

011-199-XXX

Serial port test failed, cause unknown

011-2XX-XXX

Serial port signal failure

014-000-XXX

Parallel port Interface Test Passed

FRU/Action

action

Remove external serial device, if present

Run setup, enable port System board

System board

Wrap plug

System board

Run Setup, enable port

Flash the system System board

System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

External serial device

System board

action

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Diagnostic Error Code 014-001-XXX

Parallel port Presence

014-002-XXX 014-003-XXX

Parallel port Timeout/Parity error

014-013-XXX 014-014-XXX

Parallel port Control Signal/Loopback test failure

014-015-XXX

Parallel port External Loopback failure

014-027-XXX

Parallel port Configuration/Setup error

014-03X-XXX 014-04X-XXX

Parallel port failure

014-195-XXX

Parallel port Test aborted by user

014-196-XXX

Parallel port test halt, error threshold exceeded

014-197-XXX

Parallel port test warning

014-198-XXX

Parallel port test aborted

014-199-XXX

Parallel port test failed, cause unknown

014-2XX-XXX 014-3XX-XXX

Parallel port failure

015-000-XXX

USB port Interface Test Passed

015-001-XXX

USB port Presence

FRU/Action

Remove external parallel device, if present

Run setup, enable port System board

System board

Wrap plug

System board

Run Setup, enable port

Flash the system System board

System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

External parallel device

System board

action

Remove USB device(s) and re-test

System board

Chapter 7. Symptom-to-FRU Index

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Diagnostic Error Code 015-002-XXX

USB port Timeout

015-015-XXX

USB port External Loopback failure

015-027-XXX

USB port Configuration/Setup error

015-032-XXX

USB port Device Controller failure

015-034-XXX

USB port buffer allocation failure

015-035-XXX

USB port Reset condition detected

015-036-XXX

USB port Register error

015-040-XXX

USB port IRQ failure

015-195-XXX

USB port Test aborted by user

015-196-XXX

USB port test halt, error threshold exceeded

015-197-XXX

USB port test warning

015-198-XXX

USB port test aborted

015-199-XXX

USB port test failed, cause unknown

018-000-XXX

PCI Card Test Passed

018-0XX-XXX

PCI Card Failure

FRU/Action

Remove USB device(s) and re-test

System board

Remove USB device(s) and re-test

System board

Flash the system

System board

Reboot the system

Flash the system Run memory test System board

Remove USB device(s) and re-test

System board

Run setup and check for conflicts

Flash the system System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

action

Riser card, if installed

System board

Hardware Maintenance Manual

1.

2.

3.

1.

2.

1.

2.

3.

4.

1.

2.

3. Go to

1. Go to

2.

3.

1.

2.

3.

1. No

1.

2.

3.

1.

2.

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

Diagnostic Error Code 018-195-XXX

PCI Card Test aborted by user

018-196-XXX

PCI Card test halt, error threshold exceeded

018-197-XXX

PCI Card test warning

018-198-XXX

PCI Card test aborted

018-199-XXX

PCI Card test failed, cause unknown

018-250-XXX

PCI Card Services error

020-000-XXX

PCI Interface Test Passed

020-0XX-XXX

PCI Interface error

020-195-XXX

PCI Test aborted by user

020-196-XXX

PCI test halt, error threshold exceeded

020-197-XXX

PCI test warning

020-198-XXX

PCI test aborted

FRU/Action

PCI card

Information Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

Make sure the component that is called out is connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

PCI card

Riser card, if installed System board

action

PCI card

Riser card, if installed System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

Chapter 7. Symptom-to-FRU Index

79

1. Go to

2.

3.

1.

2.

3.

1. No

1.

2.

3.

4.

1.

2.

3.

4.

1.

2.

3.

4.

1.

2.

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

1. Go to

2.

3.

1. No

80

Diagnostic Error Code 020-199-XXX

PCI test failed, cause unknown

020-262-XXX

system error

PCI

025-000-XXX

interface Test Passed

IDE

025-00X-XXX 025-01X-XXX

IDE interface failure

025-027-XXX

IDE interface Configuration/Setup error

025-02X-XXX 025-03X-XXX 025-04X-XXX

IDE Interface failure

025-195-XXX

IDE interface Test aborted by user

025-196-XXX

IDE interface test halt, error threshold exceeded

025-197-XXX

IDE interface test warning

025-198-XXX

IDE interface test aborted

025-199-XXX

IDE interface test failed, cause unknown

030-000-XXX

SCSI interface Test Passed

FRU/Action

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

PCI card

Riser card, if installed System board

action

IDE signal cable

Check power supply IDE device System board

IDE signal cable

Flash the system IDE device System board

IDE signal cable

Check power supply IDE device System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

action

Hardware Maintenance Manual

1.

2.

3.

4.

5.

1.

2.

3.

4.

5.

1.

2.

3.

4.

5.

1.

2.

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

1. Go to

2.

3.

1. No

1.

2.

3.

4.

1.

2.

Diagnostic Error Code 030-00X-XXX

030-01X-XXX

SCSI interface failure

030-027-XXX

SCSI interface Configuration/Setup error

030-03X-XXX 030-04X-XXX

SCSI interface error

030-195-XXX

SCSI interface Test aborted by user

030-196-XXX

SCSI interface test halt, error threshold exceeded

030-197-XXX

SCSI interface test warning

030-198-XXX

SCSI interface test aborted

030-199-XXX

SCSI interface test failed, cause unknown

035-000-XXX

RAID interface Test Passed

035-0XX-XXX

RAID interface Failure

035-195-XXX

RAID interface Test aborted by user

FRU/Action

SCSI signal cable

Check power supply SCSI device SCSI adapter card, if installed System board

SCSI signal cable

Flash the system SCSI device SCSI adapter card, if installed System board

SCSI signal cable

Check power supply SCSI device SCSI adapter card, if installed installed System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

action

RAID signal cable

RAID device RAID adapter card, if installed System board

Information

Re-start the test, if necessary

Chapter 7. Symptom-to-FRU Index

81

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

1. Go to

2.

3.

1. No

1.

2.

3.

1.

2.

3.

4.

1.

2.

3.

1.

2.

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

82

Diagnostic Error Code 035-196-XXX

RAID interface test halt, error threshold exceeded

035-197-XXX

RAID interface test warning

035-198-XXX

RAID interface test aborted

035-199-XXX

RAID interface test failed, cause unknown

071-000-XXX

Audio port Interface Test Passed

071-00X-XXX 071-01X-XXX 071-02X-XXX

port error

Audio

071-03X-XXX

Audio port failure

071-04X-XXX

Audio port failure

071-195-XXX

Audio port Test aborted by user

071-196-XXX

Audio port test halt, error threshold exceeded

071-197-XXX

Audio port test warning

071-198-XXX

Audio port test aborted

FRU/Action

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

action

Run Setup

Flash the system System board

Speakers

Microphone Audio card, if installed System board

Run Setup

Audio card, if installed System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

Hardware Maintenance Manual

1. Go to

2.

3.

1.

2.

3.

1. No

1.

2.

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

1. Go to

2.

3.

1. No

1.

2.

1.

2.

1.

2.

1.

2.

3.

1.

2.

Diagnostic Error Code 071-199-XXX

Audio port test failed, cause unknown

071-25X-XXX

Audio port failure

080-000-XXX

Game Port interface Test Passed

080-XXX-XXX

Game Port interface Error

080-195-XXX

Game Port interface Test aborted by user

080-196-XXX

Game Port interface test halt, error threshold exceeded

080-197-XXX

Game Port interface test warning

080-198-XXX

Game Port interface test aborted

080-199-XXX

Game Port interface test failed, cause unknown

086-000-XXX

Mouse Port interface Test Passed

086-001-XXX

Mouse Port interface Presence

086-032-XXX

Mouse Port interface Device controller failure

086-035-XXX

Mouse Port interface Reset

086-040-XXX

Mouse Port interface IRQ failure

086-195-XXX

Mouse Port interface Test aborted by user

FRU/Action

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

Speakers

Audio card, if installed System board

action

Remove the game port device and re-test the system

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

action

Mouse

System board

Mouse

System board

Mouse

System board

Run Setup

Mouse System board

Information

Re-start the test, if necessary

Chapter 7. Symptom-to-FRU Index

83

1.

2.

1.

2.

3.

4.

1. If a

is

2.

3. Go to

1. Go to

2.

3.

1. No

1.

2.

1.

2.

1.

2.

1.

2.

3.

4.

1.

2. Go to

1. If a

it is

2. Go to

3.

4.

1. No

1.

2.

84

Diagnostic Error Code 086-196-XXX

Mouse Port interface test halt, error threshold exceeded

086-197-XXX

Mouse Port interface test warning

086-198-XXX

Mouse Port interface test aborted

086-199-XXX

Mouse Port interface test failed, cause unknown

089-000-XXX

Microprocessor Test Passed

089-XXX-XXX

Microprocessor failure

089-195-XXX

Microprocessor Test aborted by user

089-196-XXX

Microprocessor test halt, error threshold exceeded

089-197-XXX

Microprocessor test warning

089-198-XXX

Microprocessor test aborted

089-199-XXX

Microprocessor test failed, cause unknown

170-000-XXX

Voltage Sensor(s) Test Passed

170-0XX-XXX

Voltage Sensor(s) failure

FRU/Action

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure it

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

action

Microprocessor(s)

System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

Flash the system and re-test

“Undetermined problems” on page

108

component is called out, make sure

connected and/or enabled

“Undetermined problems” on page

108. Flash the system and re-test Replace component under function test

action

Flash system

System board

Hardware Maintenance Manual

1.

2.

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

1. Go to

2.

3.

1.

2.

1.

2.

3.

1. No

1.

2.

1.

2.

1.

2.

1.

2.

3.

4.

1. If a

it is

2.

3. Go to

Diagnostic Error Code 170-195-XXX

Voltage Sensor(s) Test aborted by user

170-196-XXX

Voltage Sensor(s) test halt, error threshold exceeded

170-197-XXX

Voltage Sensor(s) test warning

170-198-XXX

Voltage Sensor(s) test aborted

170-199-XXX

Voltage Sensor(s) test failed, cause unknown

170-250-XXX 170-251-XXX

Voltage Sensor(s) Voltage limit error

170-254-XXX

Voltage Sensor(s) Voltage Regulator Module error

175-000-XXX

Thermal Sensor(s) Test Passed

175-0XX-XXX

Thermal Sensor(s) failure

175-195-XXX

Thermal Sensor(s) Test aborted by user

175-196-XXX

Thermal Sensor(s) test halt, error threshold exceeded

175-197-XXX

Thermal Sensor(s) test warning

175-198-XXX

Thermal Sensor(s) test aborted

FRU/Action

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

Power supply

System board

Voltage Regulator Module (VRM)

Microprocessor System board

action

Flash system

System board

Information

Re-start the test, if necessary

Press F3 to review the log file

Re-start the test to reset the log file

Make sure the component that is called out is connected and/or enabled

Re-run test Component that is called out in warning

statement Component under test

component is called out, make sure

connected and/or enabled

Flash the system and re-test

“Undetermined problems” on page

108

Chapter 7. Symptom-to-FRU Index

85

1. Go to

2.

3.

1.

2.

3.

4.

1. No

1.

2.

1.

2. C2

3.

1. No

1.

by

2.

1. No

1.

2.

3.

1. No

1.

2.

3.

4.

1. No

1.

2.

3.

4.

1. No

1.

2.

3.

4.

86

Diagnostic Error Code 175-199-XXX

Thermal Sensor(s) test failed, cause unknown

175-250-XXX 175-251-XXX

Thermal Sensor(s) limit error

185-000-XXX

Asset Security Test Passed

185-XXX-XXX

Asset Security failure

185-278-XXX

Asset Security Chassis Intrusion

201-000-XXX

System Memory Test Passed

201-XXX-XXX

System Memory error

202-000-XXX

System Cache Test Passed

202-XXX-XXX

System Cache error

206-000-XXX

Diskette Drive Test Passed

206-XXX-XXX

Diskette Drive error

215-000-XXX

CD-ROM Drive Test Passed

215-XXX-XXX

CD-ROM Drive error

217-000-XXX

Hard Disk Drive Test Passed

217-25X-XXX 217-26X-XXX

Hard Disk Drive (IDE) error

FRU/Action

“Undetermined problems” on page

108 Flash the system and re-test Replace component under function test

Check fans

Check Power supply Microprocessor System board

action

Flash system

System board

Assure Asset Security Enabled

Cover Switch

System board

action

Replace the memory module called out

the test

System board

action

Cache, if removable

System board Microprocessor

action

Diskette Drive Cable

Check power supply voltages Diskette drive System board

action

CD-ROM Drive Cable

Check power supply voltages CD-ROM drive System board

action

Hard Disk Drive Cable

Check power supply voltages Hard Disk drive (IDE) System board

Hardware Maintenance Manual

1.

2.

3.

4.

5.

1. No

1.

2.

3.

1. No

1.

2.

3.

1. No

1.

1. No

1.

2.

3.

4.

5.

1. No

1.

Diagnostic Error Code 217-28X-XXX

217-29X-XXX

Hard Disk Drive (SCSI) error

220-000-XXX

Hi-Capacity Cartridge Drive Test Passed

220-XXX-XXX

Hi-Capacity Cartridge Drive error

301-XXX-XXX

Keyboard error

301-000-XXX

Keyboard Test Passed

302-000-XXX

Mouse Test Passed

302-XXX-XXX

Mouse error

303-000-XXX

Joystick Test Passed

303-XXX-XXX

Joystick error

305-000-XXX

Monitor DDC Test Passed

305-250-XXX

Monitor DDC self test failure

415-000-XXX

Modem

Test Passed

415-XXX-XXX

Modem error

FRU/Action

Hard Disk Drive Cable

Check power supply voltages Hard Disk drive (SCSI) SCSI adapter card System board

action

Remove the Hi-Capacity Cartridge Drive and re-test the system

Keyboard

Check and test mouse System board

action

Mouse

Check and test Keyboard System board

action

Remove the Joystick and re-test the system

action

Run Setup to enable DDC

Cable Monitor Video card System board

action

Remove the Modem and re-test the system

Chapter 7. Symptom-to-FRU Index

87

v

v A

v

v A

v

4

1.

2.

1.

2.

1.

2.

1.

2.

3.

1.

2.

1.

2.

88

Beep symptoms

Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Beeps 1-2-X

Description

One beep

pause (or break)

Two beeps

pause (or break)

Any number of breaks

Four continuous beeps

Use the following table to diagnose beep symptoms.

Beep Symptom 1-1-3

CMOS read-write error

1-2-2-3

ROM BIOS check error

1-2-1

Programmable Interval Timer failed

1-2-2 DMA Initialization failed

1-2-3 DMA page register write/read failed

1-2-4 RAM refresh verification failed

1-3-3-1 1st 64K RAM test failed

1-3-2 1st 64K RAM parity test failed

2-2-3-1

Interrupt vector loading test failed

2-1-1 Secondary DMA register failed

2-1-2

Primary DMA register failed

2-1-3 Primary interrupt mask register failed

2-1-4 Secondary interrupt mask register

failed

2-2-1 Interrupt vector loading failed

1-3-1-3 Keyboard controller failed

2-2-3

CMOS power failure and checksum checks failed

FRU/Action

Run Setup

System Board

DIMM

System Board

DIMM System Board

DIMM

Processor System Board

System Board

Keyboard

Battery

System Board

Hardware Maintenance Manual

1.

2.

1.

2.

1.

2.

3.

Beep Symptom 2-2-4 CMOS configuration info validation

failed

2-3-1 Screen initialization failed

2-3-2 Screen memory failed

2-3-3 Screen retrace failed

1-2 Search for video ROM failed

All other beep code sequences

Continuous beep

Repeating short beeps

FRU/Action

Battery

System Board

Jumper on J28

System Board

Keyboard stuck key

Keyboard Cable System Board

Chapter 7. Symptom-to-FRU Index

89

No

1.

No

1.

2.

3.

4.

5.

6.

7.

90

No-beep symptoms

Symptom/Error

beep during POST but computer works

correctly.

beep during POST.

FRU/Action

System Board

See “Undetermined problems” on page

108.

System Board Memory Module Any Adapter or Device Riser Card Power Cord Power Supply

Hardware Maintenance Manual

v

To

1.

2.

If

In

1.

2.

3.

4.

1.

2.

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

the POST finishes without detecting any problems, a single beep sounds and the

If first screen of the operating system or application program appears.

Note:

Some computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

Checks some basic system-board operations Checks the memory operation Starts the video operation Verifies that the diskette drive is working Verifies that the hard disk drive is working

enable beep and memory count and checkpoint code display when a successful POST

occurs, do the following:

Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21).

Set Power-On Self-Test to Enhanced.

the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

the following index, X can represent any number.

POST Error Code 000

SCSI Adapter not enabled

02X

08X

Check SCSI terminator installation.

101

System board interrupt failure

102

System board timer error

106

110

System board memory parity error

FRU/Action

Verify adapter device and Bus Master fields are enabled in the IBM Setup Utility program. See documentation shipped with computer.

SCSI Adapter

SCSI Cable

SCSI Terminator SCSI Device SCSI Adapter

System Board

Memory Module

System Board

Chapter 7. Symptom-to-FRU Index

91

1.

2.

3.

4.

1.

2.

3.

1.

2. L2

3.

1.

2.

1.

2.

56 3.

1.

2.

3.

4.

56 5.

1.

2.

56 3.

1.

2.

1.

2.

92

POST Error Code 111

I/O channel parity error

114

Adapter ROM error

129

Internal cache test error

135 Fan failure

151

System board failure

161

Bad CMOS battery

162

Configuration mismatch

FRU/Action

Reseat adapters

Any adapter Riser card System Board

Adapter Memory

System Board Riser card

Processor

Cache Memory

System Board

Fan

System board

System Board

Run Setup

CMOS Backup Battery. Go to “Replacing the battery (all machine types)” on page

System Board

Run Setup and verify Configuration

Had a device been added, removed, changed location? If not, suspect that device.

Power-on external devices first, then power-on computer

CMOS Backup Battery. Go to “Replacing the battery (all machine types)” on page

163

Date and Time Incorrect

164

Memory Size Error

166

Boot Block Check Sum Error

Hardware Maintenance Manual

System Board

Time and Date Set

CMOS Backup Battery. Go to “Replacing the battery (all machine types)” on page

System Board

Run Setup. Check System Summary menu for memory size change. (See Chapter 5, “IBM Setup Utility program,” on page 21.)

Run the Extended Memory Diagnostic tests

Run Flash Recovery using Boot Block. See “Recovering from a POST/BIOS update failure” on page 112.

System Board

No

1.

2.

1.

2.

1. C2

1.

2.

1.

2.

3.

1.

2.

1.

POST Error Code 167

Processor BIOS Update Found

168

Alert on LAN error

17X, 18X

175 Primary Copy of Secure Data is

damaged

176 The System has been tampered with

177

Corrupted Administrator Password

178

179 Boot Integrity Services Segment Error

183

184

Asset Control Antenna not detected

185

Corrupted boot sequence

186 Security Hardware Control Logic Error

187

189

190

System Security: Invalid Remote Change Requested

191 System Security: IBM Embedded

Security Hardware Reset

193 System Security: IBM Embedded

Security Hardware Removed

194 System Security: Asset ID Antenna has

been Removed

195 System Security: Asset ID Antenna has

been Installed

196 System Tampered Cleared

1XX

Not listed above

FRU/Action

Run Setup. Check Stepping level for the BIOS level needed, then perform the flash update.

Processor

Run Setup. Check to see that Ethernet and Alert on LAN are enabled.

System Board

Security

Run Setup. See Chapter 5, “IBM Setup Utility program,” on page 21.

System Board

Covers were removed from the computer

System Board

Enter the administrator password

Make sure Asset Care and Asset ID are enabled in the IBM Setup Utility program.

RFID Antenna System Board

Set configuration and reinstall the boot sequence

System Board

Clear Administration password

System Board

More than three password attempts were made to access the computer

System Board

Chapter 7. Symptom-to-FRU Index

93

1.

2.

3.

1.

1. L2

2.

1.

2.

1.

2.

3.

1.

2.

3.

4.

1.

2.

3.

1.

2.

3.

1.

2.

1.

2.

3.

4.

1.

2.

1.

2.

3.

4.

5.

1.

2.

3.

4.

94

POST Error Code 201, 20X

Memory data error

225

229

External cache test error

262

POST detected a base memory or extended memory type error

301 Keyboard Error

303

With an 8603 error

303

With no 8603 error

3XX

Not listed above

5XX

601

602

604

And able to run diagnostics

605

POST cannot unlock the diskette drive

FRU/Action

Run Enhanced Diagnostics Memory Test

Memory Module System Board

Unsupported Memory

Cache Memory

System Board

Run Setup. Check System Summary menu for memory. (See Chapter 5, “IBM Setup Utility program,” on page 21.)

Run the Extended Memory Diagnostic tests.

Keyboard

Keyboard Cable System Board

Mouse

Keyboard Keyboard Cable System Board

Keyboard

Keyboard Cable System Board

Keyboard

Keyboard Cable System Board

Video Adapter (if installed)

System Board

Diskette Drive A

Diskette Drive Cable System Board Riser card

Bad Diskette?

Verify Diskette and retry

Run Setup and verify diskette configuration settings

Diskette Drive A/B Diskette Drive Cable System Board Riser card

Diskette Drive

Diskette Drive Cable System Board Riser card

Hardware Maintenance Manual

IBM 8199, 8198, 8434, 8191, 8316 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Chapter 1. About this manual

Important Safety Information

Chapter 2. General information

Features

Physical specifications

Type 8316

Type 8191

Types 2296 and 8434

Types 8198 and 8199

Chapter 3. General Checkout

Chapter 4. IBM Enhanced Diagnostics

Diagnostics program download

Navigating through the diagnostics programs

Running diagnostics tests

Test selection

Test results

Fixed disk advanced test (FDAT)

Quick and Full erase - hard drive

Viewing the test log

Chapter 5. IBM Setup Utility program

Starting the IBM Setup Utility program

Viewing and changing settings

Exiting from the IBM Setup Utility program

Using passwords

User password

Administrator password

Setting, changing, and deleting a password

Using Security Profile by Device

Selecting a startup device

Selecting a temporary startup device

Changing the startup device sequence

Chapter 6. Replacing FRUs

Locating connectors on the front

Types 2296 and 8434

Type 8191

Types 8198 and 8199

Type 8316

Locating the connectors on the rear

Types 2296 and 8434

Type 8191

Types 8198 and 8199

Type 8316

Removing the cover

Types 2296 and 8434

Type 8191

Types 8198 and 8199

Type 8316

Locating components

Types 2296 and 8434

Type 8191

Types 8198 and 8199

Type 8316

Identifying parts on the system board (all machine types)

Replacing memory (all machine types)

Replacing adapters

Types 2296 and 8434

Type 8191

Types 8198 and 8199

Type 8316

Replacing internal drives

Types 2296 and 8434

Drive bay information

Removing a drive

Installing a drive

Type 8191

Drive bay information

Removing a drive

Installing a drive

Types 8198 and 8199

Drive bay information

Removing the drive

Installing a drive

Type 8316

Drive bay information

Removing a drive