IBM 8188, 8185, 8187, 8186, 8193 User Manual

...

ThinkCentre

™



Hardw are Maintenance Manual Ty pe s 8128, 8185, 8186, 8187, 8188, 818 9, Ty pe s 8190, 8192, 8193, 8194, 8195, 8196, Ty pe s 8197, 8413, 8414, 8415, 8430, 8431 Ty pe s 8432, 8433

ThinkCentre

™



Hardw are Maintenance Manual Ty pe s 8128, 8185, 8186, 8187, 8188, 818 9, Ty pe s 8190, 8192, 8193, 8194, 8195, 8196, Ty pe s 8197, 8413, 8414, 8415, 8430, 8431 Ty pe s 8432, 8433

Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 281.

Ninth Edition (February 2005)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Chapter 1. About this manual . . . . .1

Important Safety Information . . . . . . . . .1

Chapter 2. General information . . . . .3

Features . . . . . . . . . . . . . . . .3

Physical specifications . . . . . . . . . . .5

Types 8185, 8186, 8192, 8413, and 8430 . . . . .6

Types 8128, 8187, 8188, 8193, 8414, and 8431 . . .7 Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 8

Types 8196 and 8197 . . . . . . . . . . .9

Chapter 3. General Checkout . . . . .11

Chapter 4. IBM Enhanced Diagnostics 15

Diagnostics program download . . . . . . . .15

Navigating through the diagnostics programs . . .15

Running diagnostics tests . . . . . . . . . .15

Test selection . . . . . . . . . . . . .16

Test results . . . . . . . . . . . . .16

Fixed disk advanced test (FDAT) . . . . . .16

Quick and Full erase - hard drive . . . . . .18

Viewing the test log . . . . . . . . . . .18

Chapter 5. IBM Setup Utility program 19

Starting the IBM Setup Utility program . . . . .19

Viewing and changing settings . . . . . . . .19

Exiting from the IBM Setup Utility program . . .20

Using passwords . . . . . . . . . . . .20

User password . . . . . . . . . . . .20

Administrator password . . . . . . . . .20

Setting, changing, and deleting a password . . .20

Using Security Profile by Device . . . . . . .21

Using IDE Drives Setup . . . . . . . . . .21

Selecting a startup device . . . . . . . . . .22

Selecting a temporary startup device . . . . .22

Changing the startup device sequence . . . .22

Chapter 6. Replacing FRUs . . . . . .23

Locating connectors on the front . . . . . . .23

Types 8185, 8186, 8192, 8413, and 8430 . . . .23

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .23

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 25

Types 8196 and 8197 . . . . . . . . . .25

Locating the connectors on the rear . . . . . .27

Types 8185, 8186, 8192, 8413, and 8430 . . . .27

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .27

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 29

Types 8196 and 8197 . . . . . . . . . .29

Removing the cover . . . . . . . . . . .30

Types 8185, 8186, 8192, 8413, and 8430 . . . .30

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .31

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 31

Types 8196 and 8197 . . . . . . . . . .32

Locating components . . . . . . . . . . .34

Types 8185, 8186, 8192, 8413, and 8430 . . . .34

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .35 Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 36

Types 8196 and 8197 . . . . . . . . . .37

Identifying parts on the system board (all machine

types) . . . . . . . . . . . . . . . .38

Replacing memory (all machine types) . . . . .38

Replacing adapters . . . . . . . . . . . .39

Types 8185, 8186, 8192, 8413, and 8430 . . . .39

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .41

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 42

Types 8196 and 8197 . . . . . . . . . .42

Replacing internal drives . . . . . . . . . .43

Types 8185, 8186, 8192, 8413, and 8430 . . . .43

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .45

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 48

Types 8196 and 8197 . . . . . . . . . .51

Connecting the drive . . . . . . . . . . .54

Parallel ATA hard disk drive . . . . . . . .54

Serial ATA hard disk drive . . . . . . . .55

CD drive, DVD drive, CD/RW drive, or

DVD/CD/RW combo drive . . . . . . . .55

Diskette drive . . . . . . . . . . . .55

Replacing the battery (all machine types) . . . .56

Replacing the power supply . . . . . . . . .57

Types 8185, 8186, 8192, 8413, and 8430 . . . .57

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .57

Types 8189, 8190, 8194, 8195, 8196, 8197, 8415,

8432, and 8433 . . . . . . . . . . . .58

Replacing a microprocessor (all machine types) . .59 Replacing the system board (all machine types) . .61 Replacing the cover and connecting the cables . . .63

Types 8185, 8186, 8192, 8413, and 8430 . . . .63

Types 8128, 8187, 8188, 8193, 8414, and 8431 . .64

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 65

Types 8196 and 8197 . . . . . . . . . .66

Chapter 7. Symptom-to-FRU Index . . .69

Hard disk drive boot error . . . . . . . . .69

Power Supply Errors . . . . . . . . . . .70

Diagnostic error codes . . . . . . . . . . .70

Beep symptoms . . . . . . . . . . . . .89

No-beep symptoms . . . . . . . . . . . .91

POST error codes . . . . . . . . . . . .92

Miscellaneous error messages . . . . . . . . 107

Undetermined problems . . . . . . . . . . 109

Power supply connectors . . . . . . . . .110

Connector P1 . . . . . . . . . . . .110

Connector P2, P3, P4, and P7 . . . . . . .110

Connector P5 (Diskette drive) . . . . . . .110

Connector P6 . . . . . . . . . . . .110

Connector P8 (Serial ATA) . . . . . . . .110

Chapter 8. Additional Service

Information . . . . . . . . . . . . 111

Security features . . . . . . . . . . . . 111

Passwords . . . . . . . . . . . . . 111

Vital product data . . . . . . . . . . .112

BIOS levels . . . . . . . . . . . . . .112

Erasing a lost or forgotten password (clearing

CMOS) . . . . . . . . . . . . . . .113

Flash update procedures . . . . . . . . . .113

Updating (flashing) BIOS from a diskette or

CD-ROM . . . . . . . . . . . . . .113

Updating (flashing) BIOS from your operating

system . . . . . . . . . . . . . . .113

Recovering from a POST/BIOS update failure 114

Power management . . . . . . . . . . .115

Automatic configuration and power interface

(ACPI) BIOS . . . . . . . . . . . . .115

Advanced Power Management . . . . . .115

Automatic Hardware Power Management

features . . . . . . . . . . . . . .115

Setting Automatic Hardware Power

Management features . . . . . . . . . .115

Automatic Power-On features . . . . . . .116

Product Recovery Program . . . . . . . . .117

Chapter 9. Parts listing . . . . . . .119

Type 8128 . . . . . . . . . . . . . .119

Type 8185 . . . . . . . . . . . . . . 121

Type 8186 . . . . . . . . . . . . . . 130

Type 8187 . . . . . . . . . . . . . . 134

Type 8188 . . . . . . . . . . . . . . 149

Type 8189 . . . . . . . . . . . . . . 158

Type 8190 . . . . . . . . . . . . . . 172

Type 8192 . . . . . . . . . . . . . . 178

Type 8193 . . . . . . . . . . . . . . 180

Type 8194 . . . . . . . . . . . . . . 188

Type 8195 . . . . . . . . . . . . . . 202

Type 8196 . . . . . . . . . . . . . .211

Type 8197 . . . . . . . . . . . . . . 215

Type 8413 . . . . . . . . . . . . . . 218

Type 8414 . . . . . . . . . . . . . . 223

Type 8415 . . . . . . . . . . . . . . 229

Type 8430 . . . . . . . . . . . . . . 232

Type 8431 . . . . . . . . . . . . . . 236

Type 8432 . . . . . . . . . . . . . . 241

Type 8433 . . . . . . . . . . . . . . 244

Chapter 10. Related service

information . . . . . . . . . . . . 247

Safety information . . . . . . . . . . . . 247

General safety . . . . . . . . . . . . 247

Electrical safety . . . . . . . . . . . . 248

Safety inspection guide . . . . . . . . . 249

Handling electrostatic discharge-sensitive

devices . . . . . . . . . . . . . . 250

Grounding requirements . . . . . . . . 251

Safety notices (multi-lingual translations) . . . 251

Send us your comments! . . . . . . . . . 280

Problem determination tips . . . . . . . . . 281

Notices . . . . . . . . . . . . . . . 281

Trademarks . . . . . . . . . . . . . . 282

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for IBM 8128, 8185, 8186, 8187, 8188, 8189, 8190, 8192 8193, 8194, 8195, 8196, 8197, 8413, 8414, 8415, 8430, 8431 8432, and 8433.

This manual is divided into product service sections and a related service section, as follows:

v The product service sections include procedures for isolating problems to a FRU,

a Symptom-to-FRU Index, additional service information and an illustrated parts catalog.

v The related service section includes safety notices and safety information, and

problem determination tips.

computer Types

Note:

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM product, be sure to review the “Safety information” on page 247.

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

2 Hardware Maintenance Manual

Chapter 2. General information

This IBM technology.

Go to Access IBM for general information about the use, operation, and maintenance of the computer. Access IBM also contains information to help solve problems and get repair service or other technical assistance.

Features

This section provides an overview of the computer features and preinstalled software.

computer incorporates many of the latest advances in computer

Microprocessor (varies by model type)

v Intel v Intel Pentium

Celeron

™

(some models)

4 (some models)

v Intel Pentium 4 with HyperThreading (some models) v Internal cache (size varies by model type)

Memory

v Support for four dual inline memory modules (DIMMs) v 512 KB flash memory for system programs

Internal

drives

v 3.5-inch, 1.44 MB diskette drive v Internal hard disk drive v EIDE CD-ROM drive or DVD-ROM drive (some models)

subsystem

Video

v An integrated graphics controller for a Video Graphics Array (VGA) monitor v Accelerated graphics port (AGP) video adapter slot on the system board

Audio subsystem

v AC’97 with ADI 1981B Audio Codec v Line in, line out, and microphone connectors on the rear panel

Connectivity

v 10/100/1000 Mbps integrated Intel Ethernet controller that supports the Wake

on LAN

feature (some models)

v Soft modem V.90/V.44 (some models)

System

management features

v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP) v Wake on LAN v Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port

Ring Detect for an external modem)

v Remote Administration v Automatic power-on startup

v System Management (SM) BIOS and SM software v Ability to store POST hardware test results

Input/output features

v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP) v 9-pin serial connector v Eight 4-pin, USB connectors (two on front panel and six on rear panel)

v PS/2

mouse connector

v PS/2 keyboard connector v Ethernet connector v VGA monitor connector v Three audio connectors (line in, line out, and microphone)

Expansion

v Empty drive bays (some models) v Three 32-bit peripheral component interconnect (PCI) adapter slots (supports

low-profile adapters only)

v One accelerated graphics port (AGP) expansion slot (supports low-profile

adapters only)

Power

v 200 - 230 W power supply with manual voltage selection switch (depending on

type)

v Automatic 50/60 Hz input frequency switching v Advanced Power Management support v Advanced Configuration and Power Interface (ACPI) support

Security

features

v User and administrator passwords v Support for the addition of a rope clip and lockable cable v Support for the addition of an integrated cable lock v Startup sequence control v Startup without diskette drive, keyboard, or mouse v Unattended start mode v Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device

preinstalled software

IBM

computer might come with preinstalled software. If it does, an operating

The system, device drivers to support built-in features, and other support programs are included.

Operating systems (preinstalled) (varies by model type)

Note: Not all countries or regions will have these operating systems.

v Microsoft v Microsoft Windows XP Professional v Microsoft Windows 2000

4 Hardware Maintenance Manual

Windows

XP Home

Operating systems (tested for compatibility)

v Microsoft Windows NT v Microsoft Windows 98 Second Edition

Physical specifications

This section details the physical specifications for each computer Type.

Workstation Version 4.0

1. The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by IBM as compatible with the computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been tested for compatibility, check the Web site of the operating system vendor.

Chapter 2. General information 5

Types 8185, 8186, 8192, 8413, and 8430

This section lists the physical specifications for the computer.

Dimensions

Height: 104 mm (4.1 in.) Width: 360 mm (14.2 in.) Depth: 412 mm (16.2 in.)

Weight

Minimum configuration as shipped: 8.1 kg (18 lb) Maximum configuration: 9.1 kg (20 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft) Note: The maximum altitude, 2134 m (7000 ft), is the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

Input kilovolt-amperes (kVA) (approximate):

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.25 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 683 Btu/hr (200 watts)

Airflow

Approximately 0.45 cubic meters per minute (16 cubic feet per minute) maximum

Acoustical

noise-emission values

For microprocessors less than 2.8 GHz:

Average sound-pressure levels:

At operator position:

Idle: 28 dBA Operating: 30 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 27 dBA Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.2 bels Operating: 4.3 bels

microprocessors greater than or equal to 2.8 GHz:

For

Average sound-pressure levels:

At operator position:

Idle: 29 dBA Operating: 31 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 28 dBA Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.3 bels Operating: 4.4 bels

These levels were measured in controlled acoustical

Note:

environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

6 Hardware Maintenance Manual

Types 8128, 8187, 8188, 8193, 8414, and 8431

This section lists the physical specifications for the computer.

Dimensions

Height: 140 mm (5.5 in.) Width: 425 mm (16.7 in.) Depth: 425 mm (16.7 in)

Weight

Minimum configuration as shipped: 10.0 kg (22 lb) Maximum configuration: 11.4 kg (25.0 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

Input kilovolt-amperes (kVA) (approximate):

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.3 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.51 cubic meters per minute (18 cubic feet per minute) maximum

Acoustical

Declared (upper limit) sound-power levels:

noise-emission values

Average sound-pressure levels:

At operator position:

Idle: 30 dBA Operating: 32 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 26 dBA Operating: 30 dBA

Idle: 4.0 bels Operating: 4.3 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 2. General information 7

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

This section lists the physical specifications for the computer.

Dimensions

Height: 413 mm (16.25 in.) Width: 191 mm (7.5 in.) Depth: 406 mm (16 in.)

Weight

Minimum configuration as shipped: 9.1 kg (20 lb) Maximum configuration: 10.2 kg (22.5 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

Input kilovolt-amperes (kVA) (approximate):

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.3 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.68 cubic meters per minute (24 cubic feet per minute) maximum

Acoustical

Declared (upper limit) sound-power levels:

noise-emission values

Average sound-pressure levels:

At operator position:

Idle: 28 dBA Operating: 30 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 26 dBA Operating: 29 dBA

Idle: 4.1 bels Operating: 4.3 bels

8 Hardware Maintenance Manual

Types 8196 and 8197

This section lists the physical specifications for the computer.

Dimensions

Height: 398 mm (15.67 in.) Width: 180 mm (7.08 in.) Depth: 402 mm (15.82 in.)

Weight

Minimum configuration as shipped: 7.6 kg (16.8 lb) Maximum configuration: 9.97 kg (22 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F) System off: 10° to 43°C (50° to 110° F)

Humidity:

System on: 8% to 80% System off: 8% to 80%

Electrical

Input kilovolt-amperes (kVA) (approximate):

input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 180 V ac Input frequency range: 47–53 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac Maximum: 265 V ac Input frequency range: 57–63 Hz Voltage switch setting: 230 V ac

Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.30 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.68 cubic meters every minute (24 cubic feet every minute) maximum

Acoustical

noise-emission values

For microprocessors less than 2.8 GHz:

Average sound-pressure levels:

At operator position:

Idle: 28 dBA Operating: 35 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 25 dBA Operating: 33 dBA

Declared (upper limit) sound-power levels:

Idle: 4.0 bels Operating: 4.7 bels

microprocessors greater than or equal to 2.8 GHz:

For

Average sound-pressure levels:

At operator position:

Idle: 33 dBA Operating: 35 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 30 dBA Operating: 33 dBA

Declared (upper limit) sound-power levels:

Idle: 4.4 bels Operating: 4.7 bels

These levels were measured in controlled acoustical

Note:

Chapter 2. General information 9

10 Hardware Maintenance Manual

Chapter 3. General Checkout

Note: The fans in this system may turn off under normal operation. This is a

noise-level reduction feature, and should not be taken to mean there is something wrong with the system.

The following tools are available to help identify and resolve hardware-related problems.

v IBM Setup Utility program v Power-On Self-Test (POST)

– POST Beep Codes – Error Code Format

IBM Enhanced Diagnostics program

v Product recovery utility

– Factory Contents – Partial recovery

Repair utility

Attention:

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Notes:

v By default, the computer starts up quiet (no beep and no memory count and checkpoint

code display) when no errors are detected by POST.

v To enable beep and memory count and checkpoint code display when a successful POST

occurs, do the following:

1. Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup

Utility program,” on page 19).

2. Set Power-On Self-Test to Enhanced.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.

A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 112..

v If multiple error codes are displayed, diagnose the first error code displayed.

001

1. Power-off the computer and all external devices.

2. Make sure that all external cables and power cords are properly connected.

3. Remove the cover and make sure that all cables to the system board are seated

properly.

4. Set all monitor controls to the middle position.

5. Power-on all external devices.

6. Power-on the computer.

7. Check the power-on indicator and listen for the fan(s).

THE COMPUTER POWER-ON AND STAY ON?

DID

YES, continue to 002.

NO, go to “Undetermined problems” on page 109.

002

DID YOU HEAR ANY BEEPS WHEN POWERING ON?

YES, go to “Beep symptoms” on page 89.

NO, continue to 003.

003

IS ANYTHING DISPLAYED ON THE MONITOR SCREEN?

YES, continue to 004.

NO, make sure that the monitor is working properly. Most monitors have some sort of diagnostic self test. Refer to the manual for your monitor.

If you determine that the monitor is working properly, make sure it is properly connected to the computer. Otherwise, go to “Undetermined problems” on page

109.

004

DID YOU RECEIVE THE EXPECTED RESPONSE?

YES, continue to 005.

NO, proceed to 006.

005

Run the Diagnostic programs. If necessary, refer to Chapter 4, “IBM Enhanced Diagnostics,” on page 15.

v If you receive an error, replace the part that the diagnostic program calls out or

go to Chapter 7, “Symptom-to-FRU Index,” on page 69.

v If an installed device is not recognized by the diagnostics program, that device

might be defective.

12 Hardware Maintenance Manual

v If the test stops and you cannot continue, replace the last device tested.

006

IS A POST ERROR CODE DISPLAYED?

If YES, go to “POST error codes” on page 92.

If NO, continue to 007.

007

1. Power-off the computer.

2. Press and hold the F1 key and power-on the computer to start the IBM Setup

Utility program (see Chapter 5, “IBM Setup Utility program,” on page 19). Release the F1 key when you hear beeps.

3. Select Exit, Load Default Settings, and Save and exit the Setup Utility.

4. If the problem persists, continue to 008.

008

Run the Diagnostic programs. If necessary, refer to Chapter 4, “IBM Enhanced Diagnostics,” on page 15.

v If you receive an error, replace the part that the diagnostic program calls out or

go to Chapter 7, “Symptom-to-FRU Index,” on page 69.

v If the test stops and you cannot continue, replace the last device tested.

Chapter 3. General Checkout 13

14 Hardware Maintenance Manual

Chapter 4. IBM Enhanced Diagnostics

The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

For a complete list of error codes and messages, see Chapter 7, “Symptom-to-FRU Index,” on page 69.

Diagnostics program download

To download the Diagnostics program, do the following:

v Go to http://www.ibm.com/. v Select Support & downloads. v Select Personal computing from the ″Get product support for″ list. v Enter your the machine type in the ″Quick Path″ box. v Follow the links to find the IBM Enhance Diagnostics.

Note: You can download either a diskette image or a startable CD-ROM image

(.iso file) of the diagnostics.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

v The Enter key is used to select a menu item. v The Esc key is used to back up to the previous menu. v For online help press F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

1. Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

2. Press F5 to automatically run all selected tests in all categories. See “Test selection” on page 16.

3. From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. See “Test selection” on page 16.

4. Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test.

Esc at any time to stop the testing process.

Press

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 18.

Test selection

To select one or more tests, use the following procedure.

1. Open the corresponding test category.

2. Using the cursor movement keys, highlight the desired test.

3. Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the chevron.

4. Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results will produce the following error code format:

Function Code

Failure Type DeviceID Date ChkDigits Text

v Function Code:

Represents the feature or function within the PC.

v Failure Type:

Represents the type of error encountered.

v DeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific DIMM, or a device on the PCI bus.

v Date:

Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

v ChkDigits:

Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly.

Text:

Description of the error.

See “Diagnostic error codes” on page 70 for error code listings.

Note:

Fixed disk advanced test (FDAT)

PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, etc. FDAT will test for and report most commonly found errors on a fixed-disk drive and is able to test up to 128 SCSI and 4 IDE drives (up to 132 total drives). Drive information is gathered through FDAT’s enumeration of available devices and user specific configuration parameters located in the FDAT.INI. FDAT uses information supplied by these features to indicate specifically what devices are available for test, what tests are available for the device, device properties, etc. Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters.

FDAT consists of the following subtests and features.

16 Hardware Maintenance Manual

Fixed-Disk Tests:

v Seek Tests - checks the physical operation of the drive head.

– Linear Seek – Random Seek – Min-Max Seek – Butterfly Seek

Verify Tests - checks the integrity of the data present on the media.

– Linear Verify – Random Verify

Surface Scan Tests - checks the drive media for defects.

– Surface Scan (Linear) – Surface Scan (Aggressive) - this is disabled for normal customer use. – Surface Scan (Random)

v SMART - checks the SMART functionality for drives that support SMART.

– Start SMART Self-Test – Get SMART test results

Test Features:

Other

v Write-Splice Repair - detects and corrects Error Correction Code errors during

Verify tests.

v Auto Spin Down - a gradual spin down of the drive platters to avoid damaging

the media.

v Manufacturer Log - an in-depth manufacturer supported log of errors on the

drive.

Multitasking:

To allow simultaneous testing of multiple hard drives whenever possible, the FDAT module is written as a set of multitasking functions. Each drive under test can run the same test or run a different test at the same time. Each subtest is written to handle a single test pass and all test variables are kept track of in a structure unique for each drive. However, when testing IDE drives, FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDAT is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on 2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master and slave that are on separate IDE cables, but will not perform simultaneous tests on a master and slave on the same IDE cable. This generally increases the amount of time needed to test multiple IDE drives.

Another limitation of FDAT’S multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes. In order to use the UDMA channel during testing, users must disable the multitasking feature.

Destructive vs non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests

Chapter 4. IBM Enhanced Diagnostics 17

in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI. If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive.

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:

v Quick Erase Hard Drive v Full Erase Hard Drive

Quick Erase Hard Drive provides a DOS utility that performs the following

The steps.

v Destroys the Master Boot Record (MBR) on the hard drive. v Destroys all copies of the FAT Table on all partitions (both the master and

backup).

v Destroys the partition table. v Provides messages that warn the user that this is a non-recoverable process.

Full Erase Hard Drive provides a DOS utility that performs the following

The steps.

v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. v Provide an estimate of time to completion along with a visual representation of

completion status.

v Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure.

1. Select the UTILITY option on the toolbar and press Enter.

2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and

follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen.

v Press F3 to activate the log file. v Press F3 again to save the file to diskette or F2 to print the file.

18 Hardware Maintenance Manual

Chapter 5. IBM Setup Utility program

Attention

A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the IBM Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete.

The IBM Setup Utility program is stored in the electrically erasable programmable

read-only memory (EEPROM) of the computer. The IBM Setup Utility program is used to view and change the configuration settings of the computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the IBM Setup Utility program.

This program includes settings for the following:

v System Summary v Product Data v Devices and I/O Ports v Start Options v Date and Time v System Security v Advanced Setup v Power Management

Starting the IBM Setup Utility program

To start the IBM Setup Utility program, do the following:

1. Power-off the computer and wait for a few seconds until all in-use lights go off.

2. Power-on the computer.

3. When the IBM Setup Utility prompt appears on the screen during start-up,

press F1. The IBM Setup Utility menu will appear.

4. Follow the instructions on the screen.

5. When finished, select System Summary to verify that any configuration

changes have been accepted.

IBM Setup Utility might start automatically when POST detects that hardware

The has been removed or new hardware has been installed in the computer.

Viewing and changing settings

The IBM Setup Utility program menu lists items that identify system configuration topics.

When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

Exiting from the IBM Setup Utility program

When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings or Save and exit the Setup Utility. Otherwise, your changes will not be saved.

Using passwords

The use of passwords provide security for the computer and data. There are two kinds of passwords: a user password and an administrator password. You do not have to set a password of either type to use the computer. However, if you decide to set either one, read the following sections.

User password

The user password feature deters unauthorized persons from gaining access to the computer.

Administrator password

Setting an administrator password deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set an administrator password.

After you set an administrator password, a password prompt is displayed each time you try to access the IBM Setup Utility program. If you type the wrong password, you will see an error message. If you type the wrong password three times, you must turn the computer off and start again.

If both the user and administrator passwords are set, you can type either password. However, to change any configuration settings, you must use your administrator password.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password can be any combination of up to seven characters (A- Z, a-z,

and 0-9).

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. From the IBM Setup Utility program menu, select Security → Set Passwords. Read the information displayed on the right side of the screen.

20 Hardware Maintenance Manual

Using Security Profile by Device

Security Profile by Device is used to enable or disable user access to the following devices:

IDE controller When this feature is set to Disable, all devices connected to the

Diskette Drive Access When this feature is set to Disable, the diskette drive cannot be

Diskette Write Protect When this feature is set to Enable, all diskettes are treated as if

To set Security Profile by Device, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. From the IBM Setup Utility program menu, select Security.

3. Select Security Profile by Device.

4. Select the desired devices and settings and press Enter.

5. Return to the IBM Setup Utility program menu and select Exit and then Save

Settings or Save and exit the Setup Utility.

Note: If you do not want to save the settings, select Exit the Setup Utility

without saving.

Using IDE Drives Setup

IDE controller (such as hard disk drives or the CD-ROM drive) are disabled and will not be displayed in the system configuration.

accessed.

they are write-protected.

In addition to listing the different IDE devices, there are options for configuring the serial and parallel IDE controllers.

Parallel ATA This setting allows the user to disable one or both of the parallel

IDE controllers.

Native Mode Operation This setting is only available when the serial ATA controller is

enabled. This allows the user to specify whether the parallel and serial ATA controllers will operate in ″legacy″ or ″native″ mode. By default, they will operate in native mode unless both parallel ATA controllers are populated and a serial ATA drive is present. Then the serial ATA drive will become ″native″ mode. The user can select Automatic or the serial ATA controller to run in ″native″ mode. However, running in ″native″ mode might not work with older operating systems.

To configure IDE Drives Setup, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. From the IBM Setup Utility program menu, select Devices.

3. Select IDE Drives Setup.

4. Select the desired devices and settings and press Enter.

5. Return to the IBM Setup Utility program menu and select Exit and then Save

Settings.

Chapter 5. IBM Setup Utility program 21

Selecting a startup device

If the computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device.

Selecting a temporary startup device

Use this procedure to startup from any boot device.

Note: Not all CDs, hard disks, and diskettes are startable (bootable).

1. Turn off the computer.

2. Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

3. Press the Enter key.

4. When the Startup Interrupt Menu displays, press F12.

5. Double click the desired startup device from the Alternate startup devices.

Selecting a startup device from this list does not permanently change the

Note:

startup sequence.

Changing the startup device sequence

To view or permanently change the configured startup device sequence, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. Select Startup.

3. Select Startup Sequence. See the information displayed on the right side of the

screen.

4. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence.

5. Select Exit from the IBM Setup Utility menu and then Save Settings or Save and exit the Setup Utility.

If you have changed these settings and want to return to the default settings, select

Load Default Settings on the Exit menu.

22 Hardware Maintenance Manual

Chapter 6. Replacing FRUs

Important: Before you install or remove any option, read “Safety information” on page 247. These precautions and guidelines will help you work safely.

FRU replacements are to be done by trained service technicians only.

Note: Some FRUs are also CRUs (Customer Replaceable Units). For CRU

information see Chapter 9, “Parts listing,” on page 119.

Locating connectors on the front

Types 8185, 8186, 8192, 8413, and 8430

The following illustration shows the locations of the connectors on the front of the computer.

1USB connector 2USB connector

Types 8128, 8187, 8188, 8193, 8414, and 8431

The following illustration shows the locations of the connectors on the front of the computer.

1USB connector 2USB connector

24 Hardware Maintenance Manual

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

The following illustration shows the locations of the connectors on the front of the computer.

Note: Not all computer models will have the following connectors.

1IEEE 1394 connector 4USB connector 2Microphone connector 5USB connector 3Headphone connector

Types 8196 and 8197

The following illustration shows the locations of the USB connectors on the front of the computer.

Chapter 6. Replacing FRUs 25

1USB connector 2USB connector

26 Hardware Maintenance Manual

Locating the connectors on the rear

Types 8185, 8186, 8192, 8413, and 8430

The following illustration shows the locations of the connectors on the rear of the computer.

1Mouse connector 8AGP adapter connector 2Parallel connector 9Audio line out connector 3USB connectors 10Microphone connector 4Ethernet connector 11USB connectors 5Audio line in connector 12VGA monitor connector 6Power connector 13Serial connector 7PCI adapter connectors 14Keyboard connector

Note: Some connectors on the rear of the computer are color-coded to help you to

determine where to connect the cables on the computer.

Types 8128, 8187, 8188, 8193, 8414, and 8431

The following illustration shows the locations of the connectors on the rear of the computer.

Chapter 6. Replacing FRUs 27

1Power connector 8AGP adapter connector 2Mouse connector 9Audio line out connector 3Parallel connector 10Microphone connector 4USB connectors 11USB connectors 5Ethernet connector 12VGA monitor connector 6Audio line in connector 13Serial connector 7PCI adapter connectors 14Keyboard connector

Note: Some connectors on the rear of the computer are color-coded to help you to

determine where to connect the cables on the computer.

28 Hardware Maintenance Manual

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

The following illustration shows the locations of the connectors on the rear of the computer.

1Power connector 8USB connectors 2Mouse connector 9Ethernet connector 3Keyboard connector 10Microphone connector 4Serial connector 11Audio line out connector 5Parallel connector 12Audio line in connector 6VGA monitor connector 13AGP adapter connector 7USB connectors 14PCI adapter connectors

Note: Some connectors on the rear of the computer are color-coded to help you to

determine where to connect the cables on the computer.

Types 8196 and 8197

The following illustration shows the locations of the connectors on the rear of the computer.

Chapter 6. Replacing FRUs 29

Note: Some connectors on the rear of the computer are color-coded to help you to

Removing the cover

Important: Read“Safety information” on page 247 and“Handling electrostatic discharge-sensitive devices” on page 250 before removing the cover.

Types 8185, 8186, 8192, 8413, and 8430

1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

4. Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer.

determine where to connect the cables on the computer.

30 Hardware Maintenance Manual

Types 8128, 8187, 8188, 8193, 8414, and 8431

1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

4. Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer.

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

4. Press the cover-release button on the left side cover and remove the cover.

Chapter 6. Replacing FRUs 31

Types 8196 and 8197

1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

4. Remove the two screws at the rear of the left side cover and slide the cover to the rear to remove.

32 Hardware Maintenance Manual

Chapter 6. Replacing FRUs 33

Locating components

Types 8185, 8186, 8192, 8413, and 8430

The following illustration will help you locate the various components in the computer.

1Power supply 5Memory connector 2PCI adapter connector 6Hard disk drive 3AGP adapter connector 7Optical drive 4Support bar 8Diskette drive

34 Hardware Maintenance Manual

Types 8128, 8187, 8188, 8193, 8414, and 8431

The following illustration will help you locate the various components in the computer.

1Optical drive 7 Memory connectors 2USB connector 8 Microprocessor and heat sink 3USB connector 9 AGP adapter connector 4Optional drive bay 10Battery 5Hard disk drive 11PCI adapter connectors 6Diskette drive

Chapter 6. Replacing FRUs 35

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

The following illustration will help you locate the various components in the computer.

1Microprocessor and heat sink 4PCI adapter 2Memory connectors 5Power supply 3AGP adapter connector

36 Hardware Maintenance Manual

Types 8196 and 8197

The following illustration will help you locate the various components in the computer.

1Microprocessor and heat sink 4PCI adapter connectors 2Memory connectors 5PCI adapter 3AGP adapter connector 6Power supply

Chapter 6. Replacing FRUs 37

Identifying parts on the system board (all machine types)

1 Microprocessor 11SATA 1 IDE connector 2 Fan sink connectors 12SATA 2 IDE connector 3 Memory connector 1 13Security daughter card connector 4 Memory connector 2 14Clear CMOS/Recovery jumper 5 Memory connector 3 15Battery 6 Memory connector 4 16SCSI LED connector 7 Power connector 17PCI slots 8 Diskette drive connector 18Front panel audio connector 9 PATA primary IDE connector 19CD-ROM audio connector 10PATA secondary IDE connector 20AGP slot

Replacing memory (all machine types)

The computer has four connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 4.0 GB of system memory.

When installing memory modules, the following rules apply: v System memory is divided into two channels (channel A and B). memory

connectors 1 and 2 are channel A, and memory connectors 3 and 4 are channel B.

v If memory connectors 1 and 3 (or 2 and 4) are filled with the same technology

and size of memory, the system operates in dual channel mode.

v Use 2.5 V, 184-pin, 333 MHz double data rate synchronous dynamic random

access memory (DDR SDRAM).

v Use 128 MB, 256 MB, 512 MB or 1.0 GB (when available) memory modules in

any combination.

v Memory modules are 25.4 mm (1.0 inches) in height.

38 Hardware Maintenance Manual

Note: Only DDR SDRAM memory modules can be used.

To replace a memory module:

1. Remove the cover. See “Removing the cover” on page 30.

2. To locate the memory connectors. See “Identifying parts on the system board

(all machine types)” on page 38.

3. Remove the memory module being replaced by opening the retaining clips as shown.

4. Make sure the notches in the new memory module align with the tabs on the connector. Push or insert the memory module straight down into the connector until the retaining clips close.

5. Go to “Replacing the cover and connecting the cables” on page 63.

Replacing adapters

Types 8185, 8186, 8192, 8413, and 8430

These type computers have three expansion slots for PCI adapters and one slot used for an AGP adapter. Adapters must be low profile. The computer supports adapters up to 168 mm (6.6 inches) long.

1. Remove the cover. See “Removing the cover” on page 30.

Chapter 6. Replacing FRUs 39

2. Pivot one of the drive bay latch handles toward the front of the computer and then pivot the drive bay cage upward, as shown, until it is latched in the up position. Repeat this procedure for the remaining drive bay.

3. Remove the support bar by pulling it outward from the computer.

4. Remove the adapter-slot-cover latch.

5. Remove the adapter being replaced.

6. Remove the new adapter from its static-protective package.

7. Install the new adapter into the appropriate slot on the system board.

8. Install the adapter-slot-cover latch.

40 Hardware Maintenance Manual

9. Clear any cables that might impede the replacement of the drive bays.

10. Replace the support bar and pivot the two drive bays back to their original

positions.

11. Go to “Replacing the cover and connecting the cables” on page 63.

Types 8128, 8187, 8188, 8193, 8414, and 8431

These type computers have three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 340 mm (13.4 inches) long.

1. Remove the cover. See “Removing the cover” on page 30.

2. Remove the adapter-slot-cover latch.

3. Remove the adapter being replaced.

4. Remove the new adapter from its static-protective package.

5. Install the adapter into the appropriate slot on the system board.

6. Install the adapter-slot-cover latch.

7. Go to “Replacing the cover and connecting the cables” on page 63.

Chapter 6. Replacing FRUs 41

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

These type computers have three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 228 mm (9 inches) long.

1. Remove the cover. See “Removing the cover” on page 30.

2. Remove the adapter-slot-cover latch.

3. Remove the adapter being replaced.

4. Remove the new adapter from its static-protective package.

5. Install the adapter into the appropriate slot on the system board.

6. Install the adapter-slot-cover latch.

7. Go to “Replacing the cover and connecting the cables” on page 63.

Types 8196 and 8197

These type computers have three expansion slots for PCI adapters. You can install an adapter up to 228 mm (9 inches) long.

1. Remove the cover. See “Removing the cover” on page 30.

2. Remove the screw securing the adapter in the slot.

3. Remove the adapter being replaced.

4. Remove the new adapter from its static-protective package.

5. Install the adapter into the appropriate slot on the system board.

6. Secure the adapter with the screw as shown.

42 Hardware Maintenance Manual

7. Go to “Replacing the cover and connecting the cables” on page 63.

Replacing internal drives

This section provides information and instructions for replacing internal drives.

v Hard disk drives v CD drives or DVD drives v Removable media drives

These different drives are also referred to as integrated drive electronics

Note:

(IDE) drives.

Internal drives are installed in bays. In this book, the bays are referred to as bay 1, bay 2, and so on.

When you install an internal drive, it is important to note what type and size of drive that you can install in each bay. Also, it is important to correctly connect the internal drive cables to the installed drive.

Types 8185, 8186, 8192, 8413, and 8430

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

Chapter 6. Replacing FRUs 43

The following list describes some of the drives that you can install in each bay and their height requirements:

Bay 1 and Bay 3 - Maximum height: 25.8 mm (1.0 in.) Bay 2 - Maximum height: 43.0 mm (1.7 in.)

Removing a drive

1. Remove the cover. See “Removing the cover” on page 30.

2. Pivot the drive-bay latch handle toward the front of the computer and then

pivot the drive-bay cages upward, as shown, until latched in the upright position.

3. Disconnect the signal cable and power supply cable from the drive being replaced.

Note: Take note of the location of any cables you disconnect. You might have

4. For the hard disk drive and the CD drive, you can lift the tray out of the computer.

44 Hardware Maintenance Manual

to disconnect cables to other drives to gain access to the drive you are removing.

5. Remove any screws that secure the drive. Not all drives have screws.

Installing a drive

1. If you are installing a parallel drive, make sure the drive is set correctly as either a master or a slave device. Jumper the new drive the same as the drive being replaced. Serial ATA hard disk drives do not require a master/slave jumper.

Refer to the documentation that comes with your drive for master/slave jumper information.

2. Install the drive into the bay and secure with any screws that were removed. This illustration shows the hard disk drive installation.

3. Pivot the drive-bay cage back into place.

4. Continue at “Connecting the drive” on page 54.

Types 8128, 8187, 8188, 8193, 8414, and 8431

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

Chapter 6. Replacing FRUs 45

The following illustration shows the locations of the drive bays.

The following list describes some of the drives that you can install in each bay and their height requirements:

Bay 1 and Bay 2- Maximum height: 43.0 mm (1.7 in.) Bay 3 and Bay 4- Maximum height: 25.8 mm (1.0 in.)

Removing a drive

1. Remove the cover. See “Removing the cover” on page 30.

2. Pivot the drive-bay latch handle toward the front of the computer and then

pivot the appropriate drive-bay cage upward, as shown, until latched in the upright position.

Notes:

a. Both drive-bay cages pivot in the same manner. b. You can lift the drive-bay cages out of the chassis to make it easier to

c. Take note of the location of any cables you disconnect. You might have to

Disconnect the signal cable and power supply cable from the drive being

replaced.

4. Remove any screws that secure the drive. Not all drives have screws.

46 Hardware Maintenance Manual

remove and install the drives.

disconnect cables to other drives to gain access to the drive you are removing.

Installing a drive

Refer to the documentation that comes with your drive for master/slave jumper information.

2. Install the drive into the bay as shown.

3. Secure the new drive (if necessary) with the screws that were removed.

4. If necessary, place the drive-bay cages back into the chassis.

5. Continue at “Connecting the drive” on page 54.

Chapter 6. Replacing FRUs 47

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

The following list describes some of the drives you can install in each bay and their height requirements:

Bay 1 and Bay2 - Maximum height: 43.0 mm (1.7 in.) Bay 3, Bay4, and Bay 5 - Maximum height: 25.8 mm (1.0 in.)

Removing the drive

1. Remove the cover. See “Removing the cover” on page 30.

2. Remove the front bezel by pushing in on the blue plastic tab at the rear of the

chassis.

3. Disconnect the signal and power cables from the drive being removed.

Note: Take note of the location of any cables you disconnect. You might have

to disconnect cables to other drives to gain access to the drive you are removing.

48 Hardware Maintenance Manual

4. For all drives except the hard disk drive, push in on the metal tab that secures the drive being removed. The hard disk drive tray pivots out toward the front of the computer for removal of the hard disk drive. See the following illustrations.

For the hard disk drive, see the illustration below.

5. Slide the drive out the front of the computer.

Installing a drive

Refer to the documentation that comes with your drive for master/slave jumper information.

2. Slide the drive into the appropriate bay.

Chapter 6. Replacing FRUs 49

3. For bay 5 (hard disk drive), pivot the drive cage to the closed position.

4. If the front bezel was removed, replace it by aligning and pressing the bezel

into position. Continue at “Connecting the drive” on page 54.

50 Hardware Maintenance Manual

Types 8196 and 8197

Drive bay information

The following illustration shows the locations of the drive bays.

The following table describes the drive bay height requirements.

Bay1 and bay2 - Maximum height: 43.0 mm (1.7 in.) Bay3 and bay4 - Maximum height: 25.8 mm (1.0 in.)

Removing a drive

1. Remove the cover. See “Removing the cover” on page 30.

Chapter 6. Replacing FRUs 51

2. If you are removing the hard disk drive or diskette drive, remove the front bezel by releasing the four plastic tabs inside the chassis and pressing down on the top of the bezel.

3. Disconnect the signal and power cables from the drive being removed.

52 Hardware Maintenance Manual

Note: Take note of the location of any cables you disconnect. You might have

to disconnect cables to other drives to gain access to the drive you are removing.

4. Remove the screws that secure the drive being removed.

Note: The hard disk drive is secured by two screws in the side and two at the

bottom of the drive.

5. Slide the drive out the front of the computer.

Note: This illustration shows the hard disk drive being removed. All drives are

removed in the same manner. However, it is only necessary to remove the front bezel when removing the hard disk drive or diskette drive.

Installing a drive

Refer to the documentation that comes with your drive for master/slave jumper information.

2. Install the drive into the bay. Align the screw holes and install two screws to secure the drive.

Chapter 6. Replacing FRUs 53

Note: This illustration shows a CD drive installation. The hard disk drive and

diskette drive is installed in the same manner except that the front bezel is not in place.

3. If the front bezel was removed, replace it by aligning the four plastic tabs and pressing the bezel into position.

4. Go to “Connecting the drive.”

Connecting the drive

Each drive requires two cables; a power cable from the power supply and a signal cable that connects the drive to the system board. See “Identifying parts on the system board (all machine types)” on page 38.

There are two types of hard disk drives; parallel ATA and serial ATA. Each one is connected to a different location on the system board. See “Parallel ATA hard disk drive” and “Serial ATA hard disk drive” on page 55.

Other drives, such as a CD drive, connect to either the primary or secondary PATA connector.

The diskette drive connects to the diskette drive connector.

Parallel ATA hard disk drive

54 Hardware Maintenance Manual

1. Locate an available PATA IDE connector on the three-connector signal cable attached to either the PATA primary IDE or PATA secondary IDE connector on the system board. See “Identifying parts on the system board (all machine types)” on page 38.

2. Connect one end of the signal cable to the drive and the other to an available PATA IDE connector on the system board.

3. Connect a power connector to the drive.

4. Go to “Replacing the cover and connecting the cables” on page 63.

Serial ATA hard disk drive

A serial hard disk drive can be connected to either the SATA 1 IDE or SATA 2 IDE connector.

1. Locate the signal cable for the new drive.

2. Locate an available SATA IDE connector on the system board. See “Identifying

parts on the system board (all machine types)” on page 38.

3. Connect one end of the signal cable to the drive and the other to an available SATA IDE connector on the system board.

4. Connect a power connector to the drive.

5. Go to “Replacing the cover and connecting the cables” on page 63.

CD drive, DVD drive, CD/RW drive, or DVD/CD/RW combo drive

1. Locate the three-connector signal cable that comes with the computer or with the new drive.

2. Locate the PATA primary and secondary IDE connectors on the system board. See “Identifying parts on the system board (all machine types)” on page 38.

3. Connect one end of the signal cable to the drive and the other to the appropriate PATA IDE connector on the system board. To reduce electronic noise, use the connectors at the end of the cable only.

4. Connect the power connector to the drive.

5. If you have a CD-ROM audio cable, connect it to the drive and to the system

board. See “Identifying parts on the system board (all machine types)” on page

38.

6. Go to “Replacing the cover and connecting the cables” on page 63.

Diskette drive

1. Locate the diskette drive connector on the system board. See “Identifying parts on the system board (all machine types)” on page 38.

2. Connect one end of the signal cable to the drive and the other to the diskette drive connector on the system board.

Chapter 6. Replacing FRUs 55

3. Connect the power connector to the drive.

4. Go to “Replacing the cover and connecting the cables” on page 63.

Replacing the battery (all machine types)

The computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to “Safety notices (multi-lingual translations)” on page 251 for information about replacing and disposing of the battery.

To change the battery:

1. Turn off the computer and all attached devices.

2. Remove the cover. See “Removing the cover” on page 30.

3. Locate the battery. See “Identifying parts on the system board (all machine

types)” on page 38.

4. If necessary, remove any adapters that impede access to the battery. See “Replacing adapters” on page 39 for more information.

5. Remove the old battery.

6. Install the new battery.

7. Replace any adapters that were removed to gain access to the battery. See

“Replacing adapters” on page 39 for instructions for replacing adapters.

8. Replace the cover, and plug in the power cord. See “Replacing the cover and connecting the cables” on page 63.

Note: When the computer is turned on for the first time after battery

replacement, an error message might be displayed. This is normal after replacing the battery.

9. Turn on the computer and all attached devices.

10. Use the IBM Setup Utility program to set the date and time and any

passwords. See Chapter 5, “IBM Setup Utility program,” on page 19.

56 Hardware Maintenance Manual

Replacing the power supply

Types 8185, 8186, 8192, 8413, and 8430

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

To remove the power supply, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

30.

2. Disconnect all power supply cables from the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 38.

3. Remove the two screws that hold the power supply in place.

4. Lift the power supply out.

To replace the power supply, do the following:

1. Install the new power supply and insert the two screws that hold the power supply in place.

2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 38.

3. Go to “Replacing the cover and connecting the cables” on page 63.

Types 8128, 8187, 8188, 8193, 8414, and 8431

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

To remove the power supply, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

30.

2. Disconnect all power supply cables from the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 38.

3. Remove the four screws that hold the power supply in place.

4. Lift the power supply out.

Chapter 6. Replacing FRUs 57

To replace the power supply, do the following:

1. Install the new power supply and insert the four screws that hold the power supply in place.

2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 38.

3. Go to “Replacing the cover and connecting the cables” on page 63.

Types 8189, 8190, 8194, 8195, 8196, 8197, 8415, 8432, and 8433

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

To remove the power supply, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

30.

2. Disconnect all power supply cables from the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 38.

3. Remove the four screws that hold the power supply in place.

4. Lift the power supply out.

58 Hardware Maintenance Manual

To replace the power supply, do the following:

1. Install the new power supply and insert the four screws that hold the power supply in place.

2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 38.

3. Go to “Replacing the cover and connecting the cables” on page 63.

Replacing a microprocessor (all machine types)

To remove the microprocessor, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

30.

2. Remove any air baffles or ducts that cover the microprocessor.

3. Disconnect the heat sink fan cable from the system board. Refer to “Identifying

parts on the system board (all machine types)” on page 38.

Chapter 6. Replacing FRUs 59

4. Loosen the two captured screws 3 holding the fan and heat sink in place, and pivot them to the side.

5. To remove the fan and heat sink 1 from the microprocessor 2, gently twist the fan and heat sink to break the seal formed by the thermal grease and remove.

Note: If the thermal grease seal cannot be broken, you may want to start up

the system to heat the processor and loosen the thermal grease.

6. Place the heat sink on a clean work surface.

7. Take notice of the orientation of the beveled corner on the microprocessor. This

is important when reinstalling the microprocessor on the system board.

8. Release the microprocessor from the system board by pulling outward and lifting the small handle on the microprocessor socket to its maximum vertical position. Carefully lift the microprocessor off the socket.

To replace the microprocessor, do the following:

1. Make sure that the microprocessor socket handle is fully in the vertical position. Otherwise the microprocessor pins might be damaged when installing the microprocessor.

2. Position the microprocessor so that the pins are aligned with the socket and with the beveled corner in the correct orientation.

3. Lower the handle until it is fully in the down position and locked into the socket. This secures the microprocessor in the socket.

4. Remove the cleaning pad from its package and use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.

Notes:

a. The cleaning pad and thermal grease are separate FRUs and are not

included with the system board or microprocessor FRUs. These must be ordered separately and shipped along with the FRUs being replaced.

b. Be sure that all of the thermal grease is removed.

Use the thermal grease syringe to place 16 uniformly spaced dots of 0.01ML

each on the top of the microprocessor.

60 Hardware Maintenance Manual

Microprocessor

0.01 ML of thermal grease

Note: 0.01ML is one tick mark on the syringe. If the grease is properly applied,

approximately half (0.22ML) of the grease will remain in the syringe.

6. Place the fan and heat sink into position on the microprocessor.

7. When tightening the screws that clamp the heat sink, do not overtighten.

Tighten the clamp screws evenly by tightening one side some and then the other until they are both snug.

8. Reconnect the fan to the system board connector.

9. Go to “Replacing the cover and connecting the cables” on page 63.

Replacing the system board (all machine types)

Note: The computer might look slightly different than the following illustrations

To remove the system board:

1. Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page

30.

2. Disconnect all cables connected to the system board.

3. Remove the screws that secure the system board to the chassis and lift out the

system board.

Chapter 6. Replacing FRUs 61

Types 8185, 8186, 8192, 8413, and 8430

Types 8128, 8187, 8188, 8193, 8414, and 8431

62 Hardware Maintenance Manual

Types 8189, 8190, 8194, 8195, 8196, 8197, 8415, 8432, and 8433

4. Remove the memory modules from the system board. Refer to “Replacing memory (all machine types)” on page 38.

5. Remove the microprocessor from the system board. Refer to “Replacing a microprocessor (all machine types)” on page 59.

To replace the system board:

1. Install the microprocessor on the new system board. Refer to “Replacing a microprocessor (all machine types)” on page 59.

2. Install the memory modules on the new system board. Refer to “Replacing memory (all machine types)” on page 38.

3. Place the new the system board into the chassis and install the screws that secure the system board to the chassis.

4. Reconnect all cables that connect to the system board. Refer to “Identifying parts on the system board (all machine types)” on page 38.

5. Go to “Replacing the cover and connecting the cables.”

Replacing the cover and connecting the cables

Types 8185, 8186, 8192, 8413, and 8430

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect cables, including telephone lines and power cords. Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to the computer:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2. Clear any cables that might impede the replacement of the cover.

Chapter 6. Replacing FRUs 63

3. Position the cover over the chassis and pivot it down over the computer until it snaps into place.

4. Reconnect the external cables and power cords to the computer.

5. If you have replaced the system board, you must update (flash) the BIOS. See

“Flash update procedures” on page 113.

6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19.

Types 8128, 8187, 8188, 8193, 8414, and 8431

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to the computer:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2. Clear any cables that might impede the replacement of the cover.

3. Position the cover over the chassis and pivot it down over the computer until it

snaps into place.

64 Hardware Maintenance Manual

4. Reconnect the external cables and power cords to the computer.

5. If you have replaced the system board, you must update (flash) the BIOS. See

“Flash update procedures” on page 113.

6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19.

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

To replace the cover and connect cables to the computer:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2. Clear any cables that might impede the replacement of the cover.

3. Position the cover on the chassis so that the rail guides on the bottom of the

cover engage the rails and push the cover closed until it latches.

Chapter 6. Replacing FRUs 65

4. Reconnect the external cables and power cords to the computer.

5. If you have replaced the system board, you must update (flash) the BIOS. See

“Flash update procedures” on page 113.

6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19.

When the power cord is first plugged in, the computer might appear to turn

Note:

on for a few seconds and then turn off. This is a normal sequence to enable the computer to initialize.

Types 8196 and 8197

To replace the cover and connect cables to the computer:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2. Clear any cables that might impede the replacement of the cover.

3. Position the cover on the chassis so that the guides on the top and bottom of

the cover engage the chassis and push the cover to the closed position. Insert the screws that secure the cover.

66 Hardware Maintenance Manual

4. Reconnect the external cables and power cords to the computer.

5. If you have replaced the system board, you must update (flash) the BIOS. See

“Flash update procedures” on page 113.

6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19.

When the power cord is first plugged in, the computer might appear to turn

Note:

on for a few seconds and then turn off. This is a normal sequence to enable the computer to initialize.

Chapter 6. Replacing FRUs 67

68 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 3, “General Checkout,” on page 11. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 109.

Notes: v If you have both an error message and an incorrect audio response, diagnose the error

message first.

v If you cannot run the diagnostic tests or you get a diagnostic error code when running a

test, but did receive a POST error message, diagnose the POST error message first.

v If you did not receive any error message, look for a description of your error symptoms

in the first part of this index.

v Check the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error FRU/Action

The start-up drive is not in the boot sequence in configuration.

No operating system installed on the boot drive.

The boot sector on the start-up drive is corrupted.

The drive is defective. Replace the hard disk drive.

Check the configuration and ensure the start-up drive is in the boot sequence.

Install an operating system on the boot drive.

The drive must be formatted, do the following:

1. Attempt to access and recover (back-up) the failing hard disk drive.

2. Using the operating systems programs, format the hard disk drive.

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

v Power Cord v On/Off Switch assembly v Power/LED connector v System Board Power Supply connectors v Microprocessor(s)

Check the power cord for continuity. Power Cord Check the power supply voltages See “Power supply

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15 for information about the Diagnostic programs.

In the following index, X can represent any number.

Diagnostic Error Code FRU/Action 000-000-XXX

BIOS Test Passed

000-002-XXX

BIOS Timeout

000-024-XXX

BIOS Addressing test failure

000-025-XXX

BIOS Checksum Value error

000-026-XXX

FLASH data error

000-027-XXX

BIOS Configuration/Setup error

000-034-XXX

BIOS Buffer Allocation failure

Reseat connectors (see “Identifying parts on the system board (all machine types)” on page 38.

connectors” on page

110.

1. No action

1. Flash the system

2. System board

1. Flash the system

2. System board

1. Flash the system

2. Boot block

3. System board

1. Flash the system

2. Boot block

3. System board

1. Run Setup

2. Flash the system

3. Boot block

4. System board

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

70 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 000-035-XXX

BIOS Reset Condition detected

000-036-XXX

BIOS Register error

1. Flash the system

2. System board

1. Flash the system

2. Boot block

3. System board

000-038-XXX

BIOS Extension failure

1. Flash the system

2. Adapter card

3. System board

000-039-XXX

BIOS DMI data error

000-195-XXX

BIOS Test aborted by user

000-196-XXX

BIOS test halt, error threshold exceeded

000-197-XXX

BIOS test warning

1. Flash the system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

000-198-XXX

BIOS test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109.

000-199-XXX

BIOS test failed, cause unknown

1. Go to “Undetermined problems” on page 109.

2. Flash the system and re-test

3. Replace component under function test

000-250-XXX

BIOS APM failure

000-270-XXX

BIOS ACPI failure

001-000-XXX

1. Flash the system

2. System board

1. Flash the system

2. System board

No action

System Test Passed

001-00X-XXX

System board

System Error

001-01X-XXX

System board

System Error

001-024-XXX

System board

System Addressing test failure

001-025-XXX

System Checksum Value error

1. Flash the system

2. System board

Chapter 7. Symptom-to-FRU Index 71

Diagnostic Error Code FRU/Action 001-026-XXX

System FLASH data error

001-027-XXX

System Configuration/Setup error

1. Flash the system

2. System board

1. Run Setup

2. Flash the system

3. System board

001-032-XXX

System board

System Device Controller failure

001-034-XXX

System Device Buffer Allocation failure

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

001-035-XXX

System board

System Device Reset condition detected

001-036-XXX

System board

System Register error

001-038-XXX

System Extension failure

001-039-XXX

System DMI data structure error

001-040-XXX

System IRQ failure

001-041-XXX

System DMA failure

001-195-XXX

System Test aborted by user

001-196-XXX

System test halt, error threshold exceeded

001-197-XXX

System test warning

1. Adapter card

2. System board

1. Flash the system

2. System board

1. Power-off/on system and re-test

2. System board

1. Power-off/on system and re-test

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

001-198-XXX

System test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

001-199-XXX

System test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

001-250-XXX

System ECC error

1. System board

72 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 001-254-XXX

System board 001-255-XXX 001-256-XXX 001-257-XXX

System DMA error

001-260-XXX

System board 001-264-XXX

System IRQ error

001-268-XXX

System IRQ1 failure

001-269-XXX

System IRQ2 failure

001-270-XXX

System IRQ3 failure

001-271-XXX

System IRQ4 failure

001-272-XXX

System IRQ5 failure

001-273-XXX

System IRQ6 (diskette drive) failure

1. Device on IRQ1

2. System board

1. Device on IRQ2

2. System board

1. Device on IRQ3

2. System board

1. Device on IRQ4

2. System board

1. Device on IRQ5

2. System board

1. Diskette Cable

2. Diskette drive

3. System board

001-274-XXX

System IRQ7 failure

001-275-XXX

System IRQ8 failure

001-276-XXX

System IRQ9 failure

001-277-XXX

System IRQ10 failure

001-278-XXX

System IRQ11 failure

001-279-XXX

System IRQ12 failure

001-280-XXX

System IRQ13 failure

001-281-XXX

System IRQ14 (hard disk drive) failure

1. Device on IRQ7

2. System board

1. Device on IRQ8

2. System board

1. Device on IRQ9

2. System board

1. Device on IRQ10

2. System board

1. Device on IRQ11

2. System board

1. Device on IRQ12

2. System board

1. Device on IRQ13

2. System board

1. Hard disk drive cable

2. Hard disk drive

3. System board

001-282-XXX

System IRQ15 failure

1. Device on IRQ15

2. System board

Chapter 7. Symptom-to-FRU Index 73

Diagnostic Error Code FRU/Action 001-286-XXX

System board 001-287-XXX 001-288-XXX

System Timer failure

001-292-XXX

System CMOS RAM error

001-293-XXX

System CMOS Battery

001-298-XXX

System RTC date/time update failure

001-299-XXX

System RTC periodic interrupt failure

001-300-XXX

System RTC Alarm failure

001-301-XXX

System RTC Century byte error

005-000-XXX

1. Run Setup and re-test

2. System board

1. Battery

2. System board

1. Flash the system

2. System board

1. System board

1. Flash the system

2. System board

No action

Video Test Passed

005-00X-XXX

Video error

005-010-XXX 005-011-XXX 005-012-XXX

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

005-013-XXX

Video Signal failure

005-016-XXX

Video Simple Pattern test failure

1. Video Ram

2. Video card, if installed

3. System board

005-024-XXX

Video Addressing test failure

005-025-XXX

Video Checksum Value error

005-027-XXX

Video Configuration/Setup error

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Run Setup

2. Video drivers update

3. Video card, if installed

4. System board

005-031-XXX

Video Device Cable failure

1. Video cable

2. Monitor

3. Video card, if installed

4. System board

005-032-XXX

Video Device Controller failure

1. Video card, if installed

2. System board

74 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 005-036-XXX

Video Register error

005-038-XXX

System BIOS extension failure

005-040-XXX

Video IRQ failure

005-195-XXX

Video Test aborted by user

005-196-XXX

Video test halt, error threshold exceeded

005-197-XXX

Video test warning

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

005-198-XXX

Video test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

005-199-XXX

Video test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

005-2XX-XXX 005-3XX-XXX

Video subsystem error

006-000-XXX

1. Video card, if installed

2. System board

No action

Diskette interface Test Passed

006-0XX-XXX

Diskette interface error

1. Diskette drive Cable

2. Diskette drive

3. System board

006-195-XXX

Diskette interface Test aborted by user

006-196-XXX

Diskette interface test halt, error threshold exceeded

006-197-XXX

Diskette interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. If a component is called out, make sure

it is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

Chapter 7. Symptom-to-FRU Index 75

Diagnostic Error Code FRU/Action 006-198-XXX

Diskette interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

006-199-XXX

Diskette interface test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

006-25X-XXX

Diskette interface Error

1. Diskette drive cable

2. Diskette drive

3. System board

011-000-XXX

Serial port Interface Test Passed

011-001-XXX

Serial port Presence

1. No action

1. Remove external serial device, if

present

2. Run setup, enable port

3. System board

011-002-XXX

System board

011-003-XXX

Serial port Timeout/Parity error

011-013-XXX

System board

011-014-XXX

Serial port Control Signal/Loopback test failure

011-015-XXX

Serial port External Loopback failure

011-027-XXX

Serial port Configuration/Setup error

1. Wrap plug

2. System board

1. Run Setup, enable port

2. Flash the system

3. System board

011-03X-XXX

System board

011-04X-XXX

Serial port failure

011-195-XXX

Serial port Test aborted by user

011-196-XXX

Serial port test halt, error threshold exceeded

011-197-XXX

Serial port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

76 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 011-198-XXX

Serial port test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

011-199-XXX

Serial port test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

011-2XX-XXX

Serial port signal failure

014-000-XXX

1. External serial device

2. System board

No action

Parallel port Interface Test Passed

014-001-XXX

Parallel port Presence

1. Remove external parallel device, if present

2. Run setup, enable port

3. System board

014-002-XXX

System board

014-003-XXX

Parallel port Timeout/Parity error

014-013-XXX

System board

014-014-XXX

Parallel port Control Signal/Loopback test failure

014-015-XXX

Parallel port External Loopback failure

014-027-XXX

Parallel port Configuration/Setup error

1. Wrap plug

2. System board

1. Run Setup, enable port

2. Flash the system

3. System board

014-03X-XXX

System board

014-04X-XXX

Parallel port failure

014-195-XXX

Parallel port Test aborted by user

014-196-XXX

Parallel port test halt, error threshold exceeded

014-197-XXX

Parallel port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

Chapter 7. Symptom-to-FRU Index 77

Diagnostic Error Code FRU/Action 014-198-XXX

Parallel port test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

014-199-XXX

Parallel port test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

014-2XX-XXX 014-3XX-XXX

Parallel port failure

015-000-XXX

USB port Interface Test Passed

015-001-XXX

USB port Presence

015-002-XXX

USB port Timeout

015-015-XXX

USB port External Loopback failure

015-027-XXX

USB port Configuration/Setup error

015-032-XXX

1. External parallel device

2. System board

1. No action

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

1. Flash the system

2. System board

System board

USB port Device Controller failure

015-034-XXX

USB port buffer allocation failure

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

015-035-XXX

USB port Reset condition detected

015-036-XXX

1. Remove USB device(s) and re-test

2. System board

System board

USB port Register error

015-040-XXX

USB port IRQ failure

1. Run setup and check for conflicts

2. Flash the system

3. System board

015-195-XXX

USB port Test aborted by user

015-196-XXX

USB port test halt, error threshold exceeded

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

78 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 015-197-XXX

USB port test warning

1. Make sure the component that is called out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

015-198-XXX

USB port test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

015-199-XXX

USB port test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

018-000-XXX

No action

PCI Card Test Passed

018-0XX-XXX

PCI Card Failure

018-195-XXX

PCI Card Test aborted by user

1. Riser card, if installed

2. System board

1. PCI card

2. Information

3. Re-start the test, if necessary

018-196-XXX

PCI Card test halt, error threshold exceeded

018-197-XXX

PCI Card test warning

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

018-198-XXX

PCI Card test aborted

1. Make sure the component that is called out is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

018-199-XXX

PCI Card test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

018-250-XXX

PCI Card Services error

1. PCI card

2. Riser card, if installed

3. System board

020-000-XXX

No action

PCI Interface Test Passed

Chapter 7. Symptom-to-FRU Index 79

Diagnostic Error Code FRU/Action 020-0XX-XXX

PCI Interface error

1. PCI card

2. Riser card, if installed

3. System board

020-195-XXX

PCI Test aborted by user

020-196-XXX

PCI test halt, error threshold exceeded

020-197-XXX

PCI test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

020-198-XXX

PCI test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

020-199-XXX

PCI test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

020-262-XXX

PCI

system error

1. PCI card

2. Riser card, if installed

3. System board

025-000-XXX

IDE interface Test Passed

025-00X-XXX 025-01X-XXX

IDE interface failure

1. No action

1. IDE signal cable

2. Check power supply

3. IDE device

4. System board

025-027-XXX

IDE interface Configuration/Setup error

1. IDE signal cable

2. Flash the system

3. IDE device

4. System board

025-02X-XXX 025-03X-XXX 025-04X-XXX

IDE Interface failure

1. IDE signal cable

2. Check power supply

3. IDE device

4. System board

025-195-XXX

IDE interface Test aborted by user

025-196-XXX

IDE interface test halt, error threshold exceeded

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

80 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 025-197-XXX

IDE interface test warning

1. Make sure the component that is called out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

025-198-XXX

IDE interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

025-199-XXX

IDE interface test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

030-000-XXX

No action

SCSI interface Test Passed

030-00X-XXX 030-01X-XXX

SCSI interface failure

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-027-XXX

SCSI interface Configuration/Setup error

1. SCSI signal cable

2. Flash the system

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-03X-XXX 030-04X-XXX

SCSI interface error

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. installed System board

030-195-XXX

SCSI interface Test aborted by user

030-196-XXX

SCSI interface test halt, error threshold exceeded

030-197-XXX

SCSI interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

Chapter 7. Symptom-to-FRU Index 81

Diagnostic Error Code FRU/Action 030-198-XXX

SCSI interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

030-199-XXX

SCSI interface test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

035-000-XXX

No action

RAID interface Test Passed

035-0XX-XXX

RAID interface Failure

1. RAID signal cable

2. RAID device

3. RAID adapter card, if installed

4. System board

035-195-XXX

RAID interface Test aborted by user

035-196-XXX

RAID interface test halt, error threshold exceeded

035-197-XXX

RAID interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

035-198-XXX

RAID interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

035-199-XXX

RAID interface test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

071-000-XXX

No action

Audio port Interface Test Passed

071-00X-XXX 071-01X-XXX 071-02X-XXX

Audio port error

071-03X-XXX

Audio port failure

1. Run Setup

2. Flash the system

3. System board

1. Speakers

2. Microphone

3. Audio card, if installed

4. System board

82 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 071-04X-XXX

Audio port failure

1. Run Setup

2. Audio card, if installed

3. System board

071-195-XXX

Audio port Test aborted by user

071-196-XXX

Audio port test halt, error threshold exceeded

071-197-XXX

Audio port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

071-198-XXX

Audio port test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

071-199-XXX

Audio port test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

071-25X-XXX

Audio port failure

1. Speakers

2. Audio card, if installed

3. System board

080-000-XXX

No action

Game Port interface Test Passed

080-XXX-XXX

Game Port interface Error

080-195-XXX

Game Port interface Test aborted by user

080-196-XXX

Game Port interface test halt, error threshold exceeded

080-197-XXX

Game Port interface test warning

Remove the game port device and re-test the system

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

080-198-XXX

Game Port interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

Chapter 7. Symptom-to-FRU Index 83

Diagnostic Error Code FRU/Action 080-199-XXX

Game Port interface test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

086-000-XXX

No action

Mouse Port interface Test Passed

086-001-XXX

Mouse Port interface Presence

086-032-XXX

Mouse Port interface Device controller failure

086-035-XXX

Mouse Port interface Reset

086-040-XXX

Mouse Port interface IRQ failure

1. Mouse

2. System board

1. Mouse

2. System board

1. Mouse

2. System board

1. Run Setup

2. Mouse

3. System board

086-195-XXX

Mouse Port interface Test aborted by user

086-196-XXX

Mouse Port interface test halt, error threshold exceeded

086-197-XXX

Mouse Port interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

086-198-XXX

Mouse Port interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

086-199-XXX

Mouse Port interface test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

089-000-XXX

No action

Microprocessor Test Passed

089-XXX-XXX

Microprocessor failure

089-195-XXX

Microprocessor Test aborted by user

089-196-XXX

Microprocessor test halt, error threshold exceeded

1. Microprocessor(s)

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

84 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 089-197-XXX

Microprocessor test warning

1. Make sure the component that is called out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

089-198-XXX

Microprocessor test aborted

1. Flash the system and re-test

2. Go to “Undetermined problems” on page

109

089-199-XXX

Microprocessor test failed, cause unknown

1. If a component is called out, make sure it is connected and/or enabled

2. Go to “Undetermined problems” on page

109.

3. Flash the system and re-test

4. Replace component under function test

170-000-XXX

No action

Voltage Sensor(s) Test Passed

170-0XX-XXX

Voltage Sensor(s) failure

170-195-XXX

Voltage Sensor(s) Test aborted by user

170-196-XXX

Voltage Sensor(s) test halt, error threshold exceeded

170-197-XXX

Voltage Sensor(s) test warning

1. Flash system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

170-198-XXX

Voltage Sensor(s) test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

170-199-XXX

Voltage Sensor(s) test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

170-250-XXX 170-251-XXX

Voltage Sensor(s) Voltage limit error

170-254-XXX

Voltage Sensor(s) Voltage Regulator Module error

1. Power supply

2. System board

1. Voltage Regulator Module (VRM)

2. Microprocessor

3. System board

Chapter 7. Symptom-to-FRU Index 85

Diagnostic Error Code FRU/Action 175-000-XXX

No action

Thermal Sensor(s) Test Passed

175-0XX-XXX

Thermal Sensor(s) failure

175-195-XXX

Thermal Sensor(s) Test aborted by user

175-196-XXX

Thermal Sensor(s) test halt, error threshold exceeded

175-197-XXX

Thermal Sensor(s) test warning

1. Flash system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

175-198-XXX

Thermal Sensor(s) test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to “Undetermined problems” on page

109

175-199-XXX

Thermal Sensor(s) test failed, cause unknown

1. Go to “Undetermined problems” on page 109

2. Flash the system and re-test

3. Replace component under function test

175-250-XXX 175-251-XXX

Thermal Sensor(s) limit error

1. Check fans

2. Check Power supply

3. Microprocessor

4. System board

185-000-XXX

No action

Asset Security Test Passed

185-XXX-XXX

Asset Security failure

185-278-XXX

Asset Security Chassis Intrusion

1. Flash system

2. System board

1. Assure Asset Security Enabled

2. C2 Cover Switch

3. System board

201-000-XXX

No action

System Memory Test Passed

201-XXX-XXX

System Memory error

1. Replace the memory module called out by the test

2. System board

202-000-XXX

No action

System Cache Test Passed

202-XXX-XXX

System Cache error

1. Cache, if removable

2. System board

3. Microprocessor

86 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 206-000-XXX

No action

Diskette Drive Test Passed

206-XXX-XXX

Diskette Drive error

1. Diskette Drive Cable

2. Check power supply voltages

3. Diskette drive

4. System board

215-000-XXX

No action

CD-ROM Drive Test Passed

215-XXX-XXX

CD-ROM Drive error

1. CD-ROM Drive Cable

2. Check power supply voltages

3. CD-ROM drive

4. System board

217-000-XXX

No action

Hard Disk Drive Test Passed

217-25X-XXX 217-26X-XXX

Hard Disk Drive (IDE) error

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Hard Disk drive (IDE)

4. System board

217-28X-XXX 217-29X-XXX

Hard Disk Drive (SCSI) error

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Hard Disk drive (SCSI)

4. SCSI adapter card

5. System board

220-000-XXX

No action

Hi-Capacity Cartridge Drive Test Passed

220-XXX-XXX

Hi-Capacity Cartridge Drive error

301-XXX-XXX

Keyboard error

Remove the Hi-Capacity Cartridge Drive and re-test the system

1. Keyboard

2. Check and test mouse

3. System board

301-000-XXX

No action

Keyboard Test Passed

302-000-XXX

No action

Mouse Test Passed

302-XXX-XXX

Mouse error

1. Mouse

2. Check and test Keyboard

3. System board

303-000-XXX

No action

Joystick Test Passed

303-XXX-XXX

Remove the Joystick and re-test the system

Joystick error

305-000-XXX

No action

Monitor DDC Test Passed

Chapter 7. Symptom-to-FRU Index 87

Diagnostic Error Code FRU/Action 305-250-XXX

Monitor DDC self test failure

1. Run Setup to enable DDC

2. Cable

3. Monitor

4. Video card

5. System board

415-000-XXX

No action

Modem Test Passed

415-XXX-XXX

Remove the Modem and re-test the system

Modem error

88 Hardware Maintenance Manual

Beep symptoms

Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Beeps Description 1-2-X

v One beep v A pause (or break) v Two beeps v A pause (or break) v Any number of breaks

4 Four continuous beeps

Use the following table to diagnose beep symptoms.

Beep Symptom FRU/Action 1-1-3

CMOS read-write error

1-2-2-3

1. Run Setup

2. System Board

System Board

ROM BIOS check error

1-2-1

System Board

Programmable Interval Timer failed

1-2-2 DMA Initialization failed System Board 1-2-3 DMA page register write/read failed System Board 1-2-4 RAM refresh verification failed

1. Memory module

2. System Board

1-3-3-1 1st 64K RAM test failed

1. Memory module

2. System Board

1-3-2 1st 64K RAM parity test failed

1. Memory module

2. Processor

3. System Board

2-2-3-1

System Board

Interrupt vector loading test failed

2-1-1 Secondary DMA register failed System Board 2-1-2

System Board

Primary DMA register failed

2-1-3 Primary interrupt mask register failed System Board 2-1-4 Secondary interrupt mask register

System Board

failed

2-2-1 Interrupt vector loading failed System Board 1-3-1-3 Keyboard controller failed

1. System Board

2. Keyboard

2-2-3

CMOS power failure and checksum checks failed

1. Battery

2. System Board

Chapter 7. Symptom-to-FRU Index 89

Beep Symptom FRU/Action 2-2-4 CMOS configuration info validation

failed

2-3-1 Screen initialization failed

1. Battery

2. System Board

1. Jumper on J28

2. System Board

2-3-2 Screen memory failed System Board 2-3-3 Screen retrace failed System Board 1-2 Search for video ROM failed System Board

All other beep code sequences System Board Continuous beep System Board Repeating short beeps

1. Keyboard stuck key

2. Keyboard Cable

3. System Board

90 Hardware Maintenance Manual

No-beep symptoms

Symptom/Error FRU/Action

No beep during POST but computer works

System Board

correctly. No beep during POST.

1. See “Undetermined problems” on page

109.

2. System Board

3. Memory Module

4. Any Adapter or Device

5. Riser Card

6. Power Cord

7. Power Supply

Chapter 7. Symptom-to-FRU Index 91

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

v Checks some basic system-board operations v Checks the memory operation v Starts the video operation v Verifies that the diskette drive is working v Verifies that the hard disk drive is working

the POST finishes without detecting any problems, a single beep sounds and the

If first screen of the operating system or application program appears.

Note:

Some computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1. Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup

Utility program,” on page 19).

2. Set Power-On Self-Test to Enhanced.

If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

In the following index, X can represent any number.

POST Error Code FRU/Action 000

SCSI Adapter not enabled

Verify adapter device and Bus Master fields are enabled in the IBM Setup Utility program. See documentation shipped with

computer. 02X SCSI Adapter 08X

Check SCSI terminator installation.

1. SCSI Cable

2. SCSI Terminator

3. SCSI Device

4. SCSI Adapter

101

System Board

System board interrupt failure

102

System Board

System board timer error

106 System Board 110

System board memory parity error

1. Memory Module

2. System Board

92 Hardware Maintenance Manual

POST Error Code FRU/Action 111

I/O channel parity error

1. Reseat adapters

2. Any adapter

3. Riser card

4. System Board

114

Adapter ROM error

1. Adapter Memory

2. System Board

3. Riser card

129

Internal cache test error

1. Processor

2. L2 Cache Memory

3. System Board

135 Fan failure

1. Fan

2. System board

151

System Board

System board failure

161

Bad CMOS battery

1. Run Setup

2. CMOS Backup Battery. Go to “Replacing

the battery (all machine types)” on page 56

3. System Board

162

Configuration mismatch

1. Run Setup and verify Configuration

2. Had a device been added, removed,

changed location? If not, suspect that device.

3. Power-on external devices first, then power-on computer

4. CMOS Backup Battery. Go to “Replacing the battery (all machine types)” on page 56

5. System Board

163

Date and Time Incorrect

1. Time and Date Set

2. CMOS Backup Battery. Go to “Replacing

the battery (all machine types)” on page 56

3. System Board

164

Memory Size Error

1. Run Setup. Check System Summary menu for memory size change. (See Chapter 5, “IBM Setup Utility program,” on page 19.)

2. Run the Extended Memory Diagnostic tests

166

Boot Block Check Sum Error

1. Run Flash Recovery using Boot Block. See “Recovering from a POST/BIOS update failure” on page 114.

2. System Board

Chapter 7. Symptom-to-FRU Index 93

POST Error Code FRU/Action 167

No Processor BIOS Update Found

1. Run Setup. Check Stepping level for the BIOS level needed, then perform the flash update.

2. Processor

168

Alert on LAN error

1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled.

2. System Board

17X, 18X C2 Security 175 Primary Copy of Secure Data is

damaged

1. Run Setup. See Chapter 5, “IBM Setup Utility program,” on page 19.

2. System Board

176 The System has been tampered with

1. Covers were removed from the computer

177

System Board

Corrupted Administrator Password

178 System Board 179 Boot Integrity Services Segment Error System Board 183

184

Asset Control Antenna not detected

1. Enter the administrator password

1. Make sure Asset Care and Asset ID are

enabled in the IBM Setup Utility program.

2. RFID Antenna

3. System Board

185

Corrupted boot sequence

Set configuration and reinstall the boot

sequence 186 Security Hardware Control Logic Error System Board 187

1. Clear Administration password

2. System Board

189 More than three password attempts were

made to access the computer 190

System Board

System Security: Invalid Remote Change Requested

191 System Security: IBM Embedded

System Board

Security Hardware Reset

193 System Security: IBM Embedded

System Board

Security Hardware Removed

194 System Security: Asset ID Antenna has

System Board

been Removed

195 System Security: Asset ID Antenna has

System Board

been Installed

196 System Tampered Cleared System Board 1XX

System Board

Not listed above

94 Hardware Maintenance Manual

IBM 8188, 8185, 8187, 8186, 8193 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Chapter 1. About this manual

Important Safety Information

Chapter 2. General information

Features

Physical specifications

Types 8185, 8186, 8192, 8413, and 8430

Types 8128, 8187, 8188, 8193, 8414, and 8431

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Types 8196 and 8197

Chapter 3. General Checkout

Chapter 4. IBM Enhanced Diagnostics

Diagnostics program download

Navigating through the diagnostics programs

Running diagnostics tests

Test selection

Test results

Fixed disk advanced test (FDAT)

Quick and Full erase - hard drive

Viewing the test log

Chapter 5. IBM Setup Utility program

Starting the IBM Setup Utility program

Viewing and changing settings

Exiting from the IBM Setup Utility program

Using passwords

User password

Administrator password

Setting, changing, and deleting a password

Using Security Profile by Device

Using IDE Drives Setup

Selecting a startup device

Selecting a temporary startup device

Changing the startup device sequence

Chapter 6. Replacing FRUs

Locating connectors on the front

Types 8185, 8186, 8192, 8413, and 8430

Types 8128, 8187, 8188, 8193, 8414, and 8431

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Types 8196 and 8197

Locating the connectors on the rear

Types 8185, 8186, 8192, 8413, and 8430

Types 8128, 8187, 8188, 8193, 8414, and 8431

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Types 8196 and 8197

Removing the cover

Types 8185, 8186, 8192, 8413, and 8430

Types 8128, 8187, 8188, 8193, 8414, and 8431

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Types 8196 and 8197

Locating components

Types 8185, 8186, 8192, 8413, and 8430

Types 8128, 8187, 8188, 8193, 8414, and 8431

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Types 8196 and 8197

Identifying parts on the system board (all machine types)

Replacing memory (all machine types)

Replacing adapters

Types 8185, 8186, 8192, 8413, and 8430

Types 8128, 8187, 8188, 8193, 8414, and 8431

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Types 8196 and 8197

Replacing internal drives

Types 8185, 8186, 8192, 8413, and 8430

Drive bay information

Removing a drive

Installing a drive

Types 8128, 8187, 8188, 8193, 8414, and 8431

Drive bay information

Removing a drive

Installing a drive

Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433

Drive bay information

Removing the drive

Installing a drive

Types 8196 and 8197

Drive bay information