Huawei Mate 20 X 5G User Guide

Mate
20
X
User Guide
5G

Contents

Exciting Features
New Device
Connect and Share 8
Manage Your Phone 10
New Device
Introduction to SuperCharge 17
Conguration 15
Gestures and Operations
Smart Recognition
HiSearch: Search for Matching Text and Images 21
Home Screen
Navigation Bar
Notication Panel and Status Bar 22
Screen Lock and Unlock 25
Go Back to Basics with Simple Mode 26
Contacts
Managing Business Cards
19
22
30
Dialling
Camera
Managing Contacts 32
Basic Calling Functions
Make Calls While Using the Internet with VoLTE 35
Basic Camera Functions
Use Portrait Mode to Shoot Like a Pro 39
Use AR lens to Shoot Interesting Photos 39
Use Wide Aperture Mode to Highlight Your Shooting Subjects 40
Panorama 40
Pro Mode 41
34
37
i
Gallery
Highlights 51
Photo Management 52
Phone Manager
Use Auto-launch to Prevent Unwanted App Activities 57
Enable Virus Scanner 57
Email
Contents
Calendar
Clock
Notepad
Add Email Accounts
Set Auto Response for Exchange Email 60
Navigate the Calendar
Import To-Dos to Keep Your Work Organised 61
View Global Holidays 61
Use the Clock
Manage Your Notes to Keep Your Records in Order
59
61
63
64
Utilities
Check Your Screen Time
Use Recorder to Make Audio Notes 65
Phone Clone 65
HUAWEI ID and Multiple Users
Set and Use Multiple Users
Device Connection
Bluetooth
Huawei Share 77
Security and Privacy
Face Unlock
65
69
71
79
ii
Enable or Disable Location Services 80
PrivateSpace 81
Enable App Lock 83
Wi-Fi and Network
Connecting to the Internet 89
Share Your Mobile Network with Other Devices 89
Contents
Apps and
Notications
App Twin: Log in to Two Social Media Accounts at Once
Customise App Permissions to Use Your Device Your Way 91
Sound and Display
Set Up Do Not Disturb Mode
Congure the Sound Settings 92
Enable Eye Comfort Mode to Prevent Eye Strain 93
More Display Settings 93
Storage
Enable Memory Cleanup
Smart Assistance
Access Device Functions from Anywhere with Navigation Dock
91
92
95
96
System
Legal Notice
Change the Input Method
General Settings 98
Legal Notice
98
101
iii

Exciting Features

Featured Usage Tips

HiVision: Start Scanning to Learn More

Want to stick to a healthy diet and keep t? Wish you could understand foreign logos, road signs, and
restaurant menus while travelling abroad? Want to quickly get product information for comparisons
and to make purchases faster? Use HiVision to get all these done fast and easily.
HiVision can provide you with the following features:
l Scan food: You can scan food to determine the weight, calories, and nutrition facts.
l Identify objects: Scan to identify road signs or famous paintings. A card with relevant information
about the geographical locations or the painting will be generated for you.
l Shop: Scan the objects you like to get purchase recommendations.
l Translate: Scan words or phrases in a foreign language for a quick online translation, making your
trip abroad a breeze.
l Scan codes: Scan QR codes or barcodes to add contacts or acquire product information.
l This feature requires access to the Internet to identify objects, scan codes, determine calories in
food, shop, and translate.
l This feature is only supported in some countries and regions.

Enrol Your Facial Information and Enable Face Unlock

l Face unlock can only be used when the owner account is logged in. It is not supported by user
and guest accounts, or by PrivateSpace.
l Face unlock is not available if the lock screen password has not been entered for at least three
consecutive days, or if your device has been remotely locked or restarted.
l When using Face unlock, keep your eyes open, and look straight at your device from a distance
of 20–50 cm (about 8–20 inches). Your device may be unable to scan your face accurately if
you are in an extremely dark environment or under direct lighting.
l Currently, only one face can be enroled. You can delete the current facial data and re-enrol
your face.
1 Open Settings. Go to Security & privacy > Face recognition, then enter your lock screen
password.
If you haven't set a lock screen password, follow the onscreen instructions to do so.
2 If you select Enable pick up to wake, the screen will turn on and unlock when you pick up your
device and hold it in front of your face. If you do not need this feature, do not select the option. Touch Get started and enrol your face.
3 Face unlock modes:
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Exciting Features
l Direct unlock: On the Face recognition screen, touch Unlock device and select Direct
unlock. When you turn the screen on, your device will automatically recognise your face and
directly unlock the screen.
l Slide to unlock: On the Face recognition screen, touch Unlock device and select Slide to
unlock. Once your device has recognised your face, slide on the lock screen to unlock it.
l If you have enabled Show notications, your device will hide notication details on the lock
screen and display them only when the owner's face has been recognised.
l If you have also enabled Access App lock, you can access locked apps when your device
recognises your face.

Pick Up to Unlock

Open Settings, and go to Security & privacy > Face recognition. When enroling facial data,
select Enable pick up to wake, and set the Face unlock method to Direct unlock. Once the setup is
complete, you can simply raise your device to unlock the screen, without a password or ngerprint.
If you haven't selected Enable pick up to wake when enroling facial data, you can open
Settings, go to Security & privacy > Face recognition, and set the Face unlock method to Direct
unlock. Then, open Settings, go to Smart assistance > Motion control > Pick up, and select
Wake device.

HiSearch: Search for Matching Text and Images

HiSearch can be a handy search tool to locate the apps and les you want.
HiSearch allows you to search through settings, les, contacts and notes while keeping a record of
your search history.
1 Once your device is unlocked, swipe down from the middle part of the home screen to open
HiSearch.
2 Enter an app or
le name to run a search, then touch in the search results to easily nd the
location of the app on the home screen.
3 Touch the icon on the HiSearch interface to review Search scope or Check for updates
here.

Access Device Functions from Anywhere with Navigation Dock

In order to close an app or return to the home screen, you must use the navigation bar at the bottom
of your device. You can enable the Navigation dock feature on your device to avoid using navigation
buttons and to comfortably operate your device with one hand.
Open
Navigation dock. The Navigation dock will appear on the screen. You can then drag it to your
preferred location. The Navigation dock can perform the following actions:
l Back: Touch the Navigation dock once to go back one step, or touch it twice to go back two steps.
Settings. Go to System > System navigation > Navigation dock and enable
2
View all shortcuts
Touch to enable this feature
Touch and hold to
enter Settings
Organize shortcuts
Exciting Features
l Home: Touch and hold the Navigation dock and then release it to go to the home screen.
l View background apps: Touch and hold the Navigation dock and then swipe left or right to view
any apps that are running in the background.

Use Shortcut Switches to Quickly Enable Frequently Used Features

Want to quickly enable or disable mobile data or hotspot? You can enable frequently used features by
using shortcut switches.

Camera Tips

Take Black and White Photos

The world is an amazingly colourful place. But sometimes too many colours can be distracting.
Monochrome mode
mood and atmosphere.
Open Camera > More > Monochrome, and then touch to take photos in black and white.
lters out colour, helping to bring out light and shadows, and give photos more
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Exciting Features

Use Portrait Mode to Shoot Like a Pro

Go to
Blur and lighting effects: Touch the icon in the viewnder and select a blur or lighting effect.
A light source (such as a neon or street light) in a relatively well-lit background will contribute to
better results. Taking photos at long distance will reduce the effect.
Beauty effect:
l Shoot using the rear camera: Touch
settings. A larger value will produce a more distinct beauty effect.
l Shoot using the front camera: Touch in the viewnder and drag the slider to adjust beauty
settings. A larger value will produce a more distinct beauty effect. You can also touch HDR at the
top of the screen to enable AI HDR to rene details in both the well-lit and poorly-lit areas of the
photo.
To disable the beauty effect, touch in the viewnder and drag the slider to the lowest level.
Camera > Portrait, adjust the following settings, then touch to take a portrait.
in the viewnder and drag the slider to adjust beauty

Use Panorama Mode to Take Panoramic Photos

Panoramas provide a wider viewing angle than ordinary photos, letting you take sweeping landscape
shots.
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Exciting Features
To capture a panorama shot, the camera takes multiple photos of objects within our visual eld and
stitches them together into a single photo.
When taking a panorama, nd a wide, open space that is some distance away from the subject
and try to avoid backgrounds that are all in one colour.
1 Go to Camera > More > Panorama.
2 Touch at the bottom of the screen to congure the shooting direction.
3 Hold your Phone steady, and then touch to start shooting. Slowly move the Phone in the
direction indicated, holding the device steady and ensuring that the arrow stays level with the centre line.
4 Touch when you are nished. The camera will automatically stitch the photos together to
create a panorama.

Custom Shooting Modes

Want to discover new ways of using your camera besides the preset functions? You can download or
delete shooting modes based on your needs.
Download more shooting modes: Open Camera > More > Download. Select the shooting
modes to download, and touch ADD.
Update shooting modes: To update shooting modes, go to the More screen. The shooting modes
with available updates will have red dots next to them. You can follow the onscreen prompts to
update them.
Delete shooting modes: Go to More > , and touch to delete unneeded shooting modes.
To ensure that Camera works normally, preset shooting modes cannot be deleted.

Use AR lens to Shoot Interesting Photos

Use AR lens to make your photos fun and stand out.
Go to
Camera > More > AR lens.
There are several effects to choose from to make your photos stand out:
5
GIF
&7
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Exciting Features
l 3D Qmoji: Touch 3D Qmoji, and select an animated Qmoji. The Qmoji will then mimic and act out
your facial expressions and actions accordingly. Touch to record, or touch
, then touch and
hold to create your own personalised Qmoji.

Use Pro Mode to Take Scenic Photos

Want to make your scenic photos more vibrant and interesting? Use Pro mode to take unique and
personalised scenic photos.
Go to Camera > Pro to enter Pro mode.
Select a metering mode based on the shooting subject: Touch
Metering Mode
Application Scenario
Matrix Broad landscapes and seas
Centre The subject is in the centre of the picture, and
stands out from the background.
Spot The subject to be highlighted in the picture is
relatively small, such as a ower or a tree.
, and select a metering mode.
Adjust brightness based on the shooting environment:
l Adjust ISO: Touch , and drag the ISO slider to adjust its value.
To avoid excessive noise, the recommended ISO is below 400. The recommended ISO for the
daytime is between 100 and 200 and around 400 for night scenes.
l Adjust the shutter speed: Touch (shutter speed), and drag the shutter speed slider to your
desired speed.
The recommended shutter speed for static scenes (such as mountains) is between 1/80 and
1/125, and faster for moving subjects (such as waves). For best results, use a tripod when
shooting a moving subject.
l Adjust exposure compensation: Touch
Adjust AWB: Touch
l When shooting under sunlight, you can select . In a weak light environment, you can select
, and drag the AWB slider to your desired value.
, and drag the EV slider to your desired value.
.
l Touch
to adjust the colour temperature. If you want to give your photo a cosy, nostalgic
tone, increase the K value. For a cold, calm or futuristic tone, lower the K value.
Adjust AF based on the shooting subject: Touch
value.
, and drag the AF slider to your desired
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Exciting Features
Focusing Mode Application Scenario
AF-S mode Static scenes (such as mountains)
AF-C mode Moving scenes (such as owing water and waves)
MF mode Protruding objects (such as a close-up of a ower)
Hold your device steady when shooting: Touch and enable Horizontal level. After this
feature is enabled, two horizontal guiding lines will appear on the viewnder. When the dotted line
overlaps with the solid line, the camera is horizontally aligned.
Save RAW format pictures: Go to > Resolution, and enable RAW format. After this feature is
enabled, photos taken in Pro mode will be saved in both RAW and standard JPG formats.
l Some options in Pro mode may change after you modify settings.
l The aforementioned recommended settings are for reference only. You may adjust them based
on the actual usage conditions to achieve your desired effect.

Use Pro Mode to Capture Portraits

Want to take more professional portraits? The Pro mode allows you to adjust your camera settings to
shoot professional portraits.
Open Camera > Pro.
Select a Metering mode: or mode is recommended for taking portraits. Place your
shooting subjects (their faces for example) in the centre of the viewnder.
Adjust brightness based on the shooting environment
l Adjust ISO: To avoid excessive noises, it is recommended that you adjust the ISO to a low level
when shooting portraits. You may adjust the ISO based on the actual shooting environments.
Shooting Environment
Outdoors Between 100 and 200
Indoors Around 400
Night scenes Between 400 and 800
Recommended ISO
l Adjust shutter speed: The shutter speed should be slow if the ambient light is low and fast when
the ambient light is strong. The recommended shutter speed for static portraits is between 1/80 and
1/125. To shoot moving subjects, select a shutter speed at or above 1/125.
l Adjust EV compensation: You may increase the EV compensation if the light on the subjects or
background is low, and decrease the EV compensation if there is too much light.
Adjust AWB: Select AWB depending on the lighting conditions. When shooting under sunlight, you
can select
. In a low light environment, you can select .
7
NFC
Exciting Features
Adjust Focus: To better highlight a subject, it is recommended that you use manual focus (MF) when
shooting portraits. In the viewnder, touch to focus on the part (the subject's face for example) you
want to highlight.
l In Pro mode, some settings may change after you change a setting. You may adjust them
based on your actual needs.
l The recommended settings above are for reference only. You may adjust them based on the
actual usage conditions to achieve your desired effect.

Connect and Share

Use NFC to Quickly Establish Connections between Devices

Place the NFC detection areas of your two devices close together to quickly establish a Bluetooth or
Wi-Fi connection between them. You can also use this method to establish a Wi-Fi Direct connection
or to share a Wi-Fi hotspot without the trouble of searching for devices, pairing, and manually
entering connection details.
For example, when pairing Bluetooth devices, enable NFC, Huawei Beam, and Bluetooth on both
devices. Open the Bluetooth pairing screen on both devices and place the NFC detection areas of
devices close together. When the transmitting device plays an audio prompt and the transmitting
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Exciting Features
screen shrinks, follow the onscreen instructions and touch the screen on the transmitting device to
establish a Bluetooth connection.
If there is a Read and write/P2P switch on the NFC screen, ensure that it is also enabled.
Features may vary depending on your network provider.

Use Huawei Share to Quickly Share Files between Huawei Devices

You can use Huawei Share to quickly transfer photos, videos and other les between Huawei devices.
Huawei Share uses Bluetooth to detect other nearby Huawei devices and then uses Wi-Fi Direct to
quickly transfer les without using mobile data.
Huawei Share uses Wi-Fi and Bluetooth to transfer data. When Huawei Share is enabled, Wi-Fi
and Bluetooth are both automatically enabled.
Use Huawei Share to send les: Select the les you want to share and then touch Share. To send
les, select the receiving device from the list of nearby devices and conrm.
Use Huawei Share to receive les: Swipe down from the status bar to open the notication panel,
and then touch to enable Huawei Share. Touch ACCEPT when the le transfer notication is
displayed. Received les are saved by default to your Files's Huawei Share folder.
conrmation is required if the two Huawei devices have been logged in using the same
No
HUAWEI ID.

One-Touch Printing with Huawei Share

How do I quickly print travel photos, work les, or my children's homework from my device?
Experience the ease of one-touch printing with Huawei Share.
l Huawei Share now supports one-touch printing for images and PDF
l For a list of supported printers, touch Learn more in the Huawei Share section (access this
section by touching the Share icon on the picture or PDF you want to share), swipe left on the
screen, then touch What printers are supported? to see the list.
Huawei Share's one-touch printing feature is convenient and easy to use. To start using it, swipe
down from the status bar to display all shortcuts, and enable Huawei Share, then follow the steps
below to pair with different types of printers:
les.
l Wi-Fi printer/Wi-Fi Direct printer:
1 Power on the printer, and make sure that it connects to the same network as your device, or
that Wi-Fi Direct is enabled.
2 Preview the
been discovered, touch its name, and adjust specications on the preview screen. Then simply touch PRINT to print.
l Bluetooth printer: Power on the printer, preview the le you want to print on your device, and
then touch Share. Once the printer has been discovered, touch its name, and adjust specications
on the preview screen. Then simply touch PRINT to print.
le you want to print on your device, and then touch Share. Once the printer has
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Exciting Features
When pairing the Bluetooth printer for the rst time, start by making sure your device can nd
the printer, then press the power button on the printer for 1 second to ensure successful
pairing.

Share Your Mobile Network with Other Devices

You can share your mobile data with your friends.
Use personal hotspot to share mobile data: Open Settings and go to Wireless & networks
> Personal hotspot. Set Device name and Password, then enable the hotspot to use it.
Set data limit for shared mobile data: Go to Settings > Wireless & networks > Personal
hotspot > More, and touch Data limit to set the data limit for a single session. When this limit is
reached, your device will automatically disable the hotspot.
Use Bluetooth to share mobile data: Connect your device to another device using Bluetooth, then
enable Bluetooth tethering to share your mobile data. Open Settings, go to Wireless &
networks > Personal hotspot > More, and enable Bluetooth tethering. On the Bluetooth
settings screen of the paired device, touch next to the paired device, then enable Internet
access to establish an Internet connection and share your mobile data.
Use USB to share mobile data: Use a USB cable to connect your device to a computer. Open
Settings, go to Wireless & networks > Personal hotspot > More, and enable USB tethering to
start sharing your mobile data.
Depending on your computer's operating system, you may need to install device drivers or
establish the relevant network connection on your computer before using this feature. Refer to
your computer's operating system guide for more information.

Manage Your Phone

Use Password Vault

Password vault saves and
conveniently and securely.
Enable or disable Password vault: Password vault is enabled by default. After you update your
lls in your passwords, allowing you to log in to apps on your device more
device, enable Password vault by performing the following operations:
1 Enter the lock screen password to access the Password vault settings. Open Settings, and go
to Security & privacy > Password vault.
2 Enter your lock screen password to access the Password vault screen.
3 Enable Password vault. When you log in to an app for the rst time or after logging out, select
SAVE, and your username and password will be saved. Next time you log in, use the method you
picked, for example Face unlock, to automatically ll in your username and password to log in to the app.
10
Exciting Features
4 Enable or disable Autoll settings for individual apps. If the autoll feature is enabled for an app,
you can use your face, ngerprint, or lock screen password to ll in the password when you log in. If this feature is disabled, your username and password must be entered manually.
Password vault does not work for certain apps due to version limitations.

Enable App Lock

App lock allows you to set a password for your important apps. Once you restart your device or
unlock the screen, you will be asked to enter your App lock password when opening these apps. App
lock adds an extra layer of protection for your private information and prevents unauthorised access
to important apps on your device.
Enable App lock: Open
App lock, select Lock screen password or Custom PIN as your App lock verication password.
Enter your password as prompted and on the App lock screen, toggle on the switch for the apps you
want to lock.
Set your App lock password: Touch on the App lock screen, then touch Password type.
Select Lock screen password or Custom PIN.
Settings. Go to Security & privacy > App lock. When you rst access

Enable PrivateSpace

With PrivateSpace, you can save your private information in a space that can only be accessed with
your ngerprint or by a password you have set.
You can add up to three user accounts (including the PrivateSpace and Users accounts) on your
device. If you have already added three users under Settings > Users & accounts > Users >
Add user, you cannot create your PrivateSpace.
Enable PrivateSpace: If you are using PrivateSpace for the rst time, open Settings, go to
Security & privacy > PrivateSpace > Enable, and follow the onscreen instructions to create your
PrivateSpace.
You can create only one PrivateSpace.
Switch directly between MainSpace and PrivateSpace
switch between spaces, using your ngerprint or the applicable passwords. After restarting your
device, you must enter MainSpace with the password rst, before switching to PrivateSpace from the
lock screen.
Enter PrivateSpace: You can enter your PrivateSpace directly from the lock screen using your
ngerprint or password. Alternatively, from MainSpace, open Settings, and go to Security &
privacy > PrivateSpace > Log in to enter your PrivateSpace.
Exit PrivateSpace: After entering your PrivateSpace, open Settings, go to Security & privacy >
PrivateSpace > Exit. When you exit your PrivateSpace, all system memory used by the PrivateSpace
is freed for other tasks. You can still switch back to PrivateSpace as needed.
: From the lock screen, you can directly
11
Exciting Features
Delete PrivateSpace: Deleting your PrivateSpace will permanently delete all apps and data stored in
PrivateSpace. This data cannot be restored. You can delete your PrivateSpace through the following
ways:
l From MainSpace, open Settings, go to Security & privacy > PrivateSpace, and then go to
> Delete PrivateSpace.
l From PrivateSpace, open Settings, and go to Security & privacy > PrivateSpace > Delete.

Set Your Home Screen Wallpaper

Tired of default wallpapers? Set a photo you like as your home screen wallpaper to personalise your
home screen.
Open Settings, and then go to Home screen & wallpaper > Wallpaper. You can:
Set a picture as your home screen wallpaper: Touch Gallery or select a preset wallpaper in your
device, and follow the onscreen instructions to select Lock screen, Home screen or Both.
Set a photo as your wallpaper from Gallery: Have a great photo you want to set as your
wallpaper? In
Gallery, open the photo that you like, go to > Set as > Wallpaper, and
follow the onscreen instructions to set the photo as your home screen wallpaper.

Manage Your Home Screen Widgets

Want to quickly add widgets such as screen lock, weather, notepad, clock, contacts, or calendar to
your home screen? You can add, move or delete home screen widgets to tidy up your home screen
and ease your usage experience.
Add widgets: Pinch in with your ngers on the home screen to enter home screen editing mode.
Touch Widgets, touch and hold a widget and drag it to an empty area on the home screen, or touch
the widget you want.
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Exciting Features
Check that there are enough empty spaces on the home screen for the widget. If there is not
enough space, add an empty screen page or free up some space on the current home screen
page.
Delete widgets: Touch and hold a widget on the home screen until your device vibrates, and then
select Remove.
Move widgets: Touch and hold a widget on the home screen until your device vibrates. Drag the
widget to any position on the screen.

Use App Drawer to Store Apps

Want to store your apps in one location on your home screen to make your home screen look
cleaner? You can enable app drawer on your home screen to store all your apps and free up space on
your home screen.
Open Settings, go to Home screen & wallpaper > Home screen style, and select Drawer. If
you want to switch back to a standard home screen, select Standard.
Add an app icon from app drawer to the home screen
: After you enable app drawer, touch
on the home screen to enter the app list. From the app list, touch and hold the app icon that
you want to add until your Phone vibrates, and then drag it to the desired position on the home
screen.
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Exciting Features

Enable Memory Cleanup

Your device may slow down over time as your storage space gets smaller. Use Memory cleanup to free
up storage space, improve system performance, and keep your device running smoothly.
Open Phone Manager, then touch Cleanup to clean up memory and clear the cache to optimise
performance. If your storage space is still low, perform a deep clean to free up additional storage
space.
14

New Device

New Device Conguration

Connecting to the Internet

Connect to Wi-Fi networks effortlessly with your device.
Connecting to a Wi-Fi network
1 Swipe down from the status bar to open the notication panel.
2 Touch and hold to open the Wi-Fi settings screen. 3 Switch on Wi-Fi. Your device will list all available Wi-Fi networks at your location. 4 Select the Wi-Fi network you want to connect to. If you select an encrypted network, you will also
need to enter the Wi-Fi password.
Connecting using mobile data
Before using mobile data, ensure that you have a data plan with your network provider to avoid
incurring excessive data charges.
1 Swipe down from the status bar to open the notication panel.
2 Touch to enable mobile data.
To save battery power and reduce data usage, disable your mobile data connection when you
don't need it.

Enrol Your Facial Information and Enable Face Unlock

l Face unlock can only be used when the owner account is logged in. It is not supported by user
and guest accounts, or by PrivateSpace.
l Face unlock is not available if the lock screen password has not been entered for at least three
consecutive days, or if your device has been remotely locked or restarted.
l When using Face unlock, keep your eyes open, and look straight at your device from a distance
of 20–50 cm (about 8–20 inches). Your device may be unable to scan your face accurately if
you are in an extremely dark environment or under direct lighting.
l Currently, only one face can be enroled. You can delete the current facial data and re-enrol
your face.
1 Open Settings. Go to Security & privacy > Face recognition, then enter your lock screen
password.
If you haven't set a lock screen password, follow the onscreen instructions to do so.
2 If you select Enable pick up to wake, the screen will turn on and unlock when you pick up your
device and hold it in front of your face. If you do not need this feature, do not select the option. Touch Get started and enrol your face.
15
3 Face unlock modes:
l Direct unlock: On the Face recognition screen, touch Unlock device and select Direct
unlock. When you turn the screen on, your device will automatically recognise your face and
directly unlock the screen.
l Slide to unlock: On the Face recognition screen, touch Unlock device and select Slide to
unlock. Once your device has recognised your face, slide on the lock screen to unlock it.
l If you have enabled Show notications, your device will hide notication details on the lock
screen and display them only when the owner's face has been recognised.
l If you have also enabled Access App lock, you can access locked apps when your device
recognises your face.

Pick Up to Unlock

New Device
Open
Settings, and go to Security & privacy > Face recognition. When enroling facial data,
select Enable pick up to wake, and set the Face unlock method to Direct unlock. Once the setup is
complete, you can simply raise your device to unlock the screen, without a password or ngerprint.
If you haven't selected Enable pick up to wake when enroling facial data, you can open
Settings, go to Security & privacy > Face recognition, and set the Face unlock method to Direct
unlock. Then, open Settings, go to Smart assistance > Motion control > Pick up, and select
Wake device.

Connect to Wi-Fi

Connecting your device to a Wi-Fi network is an effective way to preserve mobile data.
To avoid potential security risks (such as unauthorised access to your personal data and
information), please exercise caution when connecting to a public Wi-Fi network.
nancial
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New Device
Connect to Wi-Fi: Open Settings, go to Wireless & networks > Wi-Fi, and enable Wi-Fi.
Select the Wi-Fi network that you would like to connect to. Follow the onscreen instructions to enter
the password or to complete the authentication, depending on the network settings. Alternatively,
you can scroll to the bottom of the Wi-Fi menu, touch Add network, and follow the onscreen
instructions to add a network hotspot by entering its name and password.

Enable 5G

l When two SIM cards are inserted, only the default SIM card will support 5G service. The other
card will only support 4G/3G/2G service.
l 5G service may be unavailable in certain areas due to network interference.
1 Contact your network provider to enable 5G service.
2 Open Settings, go to Wireless & networks > Mobile network, and enable 5G for the
default SIM.

Introduction to SuperCharge

SuperCharge uses SCP to link together your device and charger and ensures smart, fast, and safe
charging by intelligently adjusting the charging voltage and current based on the battery level of your
device.
Use the charger and USB cable that came with your device. Using other chargers or USB cables
may cause repeated restarts, slow charging, overheating, or other undesirable situations.
17
New Device
18

Gestures and Operations

Smart Recognition

HiVision: Start Scanning to Learn More

Want to stick to a healthy diet and keep t? Wish you could understand foreign logos, road signs, and
restaurant menus while travelling abroad? Want to quickly get product information for comparisons
and to make purchases faster? Use HiVision to get all these done fast and easily.
HiVision can provide you with the following features:
l Scan food: You can scan food to determine the weight, calories, and nutrition facts.
l Identify objects: Scan to identify road signs or famous paintings. A card with relevant information
about the geographical locations or the painting will be generated for you.
l Shop: Scan the objects you like to get purchase recommendations.
l Translate: Scan words or phrases in a foreign language for a quick online translation, making your
trip abroad a breeze.
l Scan codes: Scan QR codes or barcodes to add contacts or acquire product information.
l This feature requires access to the Internet to identify objects, scan codes, determine calories in
food, shop, and translate.
l This feature is only supported in some countries and regions.

Read QR Codes and Barcodes

1 Swipe down on the home screen, and touch
to open HiVision.
2 Touch and place the QR code or barcode within the scan frame to acquire information.
3 From the results screen, you can:
l Touch to copy the information to the clipboard and paste anywhere you like.
l If the QR code contains contact information, touch to add the information to your
Contacts.

Scan to Translate Effortlessly

HiVision can help you quickly translate foreign text.
l
This feature requires an Internet connection. Connect to a Wi-Fi network to avoid incurring
unnecessary data charges.
l This translation feature currently supports Chinese, English, Japanese, Korean, French, Russian,
Spanish, Italian, German, and Portuguese.
1 Once your device is unlocked, swipe down from the centre of the home screen and touch to
open HiVision.
19
Gestures and Operations
2 On the HiVision screen, touch , select the source and target languages, frame the text in the
viewnder, and wait for it to be translated.
3 You can touch to copy the translation and paste it anywhere you like.

Scan Products

When you encounter an unknown item, you want to buy but can't nd it. After scanning goods, you
can get the purchase recommendations of similar items, which is convenient for you to buy favourite
things.
This feature requires an Internet connection. Connect to a Wi-Fi network to avoid incurring
unnecessary data charges.
1 Once your device is unlocked, swipe down from the centre of the home screen, and touch to
open HiVision.
2 On the HiVision screen, touch , then you can shop by scanning a product or by taking a
screenshoot.
l Take a screenshoot to purchase: Frame the item in the viewnder, then touch to take a
screenshoot. The system will automatically recognise and recommend similar items.
l Scan the product to purchase: Frame the item in the viewnder, the system will automatically
scan and recommend similar items.

Scan to Instantly Recognise Objects

Find more information about key landmarks during a journey or favourite paintings in an exhibition.
Scan any picture using HiVision to nd out more.
HiVision provides you with relevant information to enhance your experiences. Instructions:
1 Once your device is unlocked, swipe down from the middle part of the home screen to display the
global search box, then touch
to enable HiVision.
2 On the HiVision screen, touch , and frame the arts in the viewnder. HiVision will automatically
identify the arts and display detailed information cards for that arts.

Scan Food to Acquire Calorie Information

Ever just start wondering about how to select healthy food and keep slim? Scan the food to get the
weight, the calorie, and the nutrient information using HiVision.
This feature requires an Internet connection. Connect to a Wi-Fi network to avoid incurring
unnecessary data charges.
Perform the following to try it out:
1 Once your device is unlocked, swipe down from the middle part of the home screen, and touch
to open HiVision.
2 On the HiVision screen, touch , and make sure the food is centreed in the frame, and the
weight, the calorie, and the nutrient information will be shown.
20
Gestures and Operations

HiSearch: Search for Matching Text and Images

HiSearch can be a handy search tool to locate the apps and les you want.
HiSearch allows you to search through settings, les, contacts and notes while keeping a record of
your search history.
1 Once your device is unlocked, swipe down from the middle part of the home screen to open
HiSearch.
2 Enter an app or le name to run a search, then touch in the search results to easily nd the
location of the app on the home screen.
3 Touch the
here.
icon on the HiSearch interface to review Search scope or Check for updates
21

Home Screen

View all shortcuts
Touch to enable this feature
Touch and hold to
enter Settings
Organize shortcuts

Navigation Bar

Use the Recent Key to Manage Background Apps

If you want to quickly switch to a recently used app, you might try using the Recent key. The Recent
key can help you quickly switch between several recently used apps. You can also use it to close your
background apps to increase your Phone's operating speed.
Touch . You can view, switch to, close, or lock recently used background apps:
l View recently used apps: Recently used apps will be displayed on the screen and you can check
them by swiping left or right.
l Switch to a recently used app: Swipe left or right on the screen to nd the app you want to use,
and touch the app tab.
l Close an app: Swipe up on an app tab to close the corresponding app.
l Close all apps: Touch to close all apps.
Use Shortcut Switches to Quickly Enable Frequently
Used Features
Want to quickly enable or disable mobile data or hotspot? You can enable frequently used features by
using shortcut switches.
Notication Panel and Status Bar
Notication and Status Icons and Descriptions
The icons on the status bar give you a quick overview of the general status of your device, including
its network connection, battery level, and any new messages received when your device is in Silent
mode.
22
LTE
LTE
LTE
LTE
Home Screen
Status icons: By glancing at the status icons, you can quickly learn the status of your device, such as
its network connection, signal strength, battery level, time, and more.
The network status icons may vary by regions and service providers.
Signal strength No signal
4G+ network connected 3G network connected
4G network connected HSPA network connected
2G network connected
LTE network connected
LTE+ network connected NFC enabled
HSPA+ network connected Airplane mode enabled
VoLTE available Wi-Fi network connected
Roaming Receiving location data from GPS
Bluetooth enabled Silent mode enabled
Wi-Fi network available Charging
Vibration mode enabled Battery level low
Alarms enabled No SIM card detected
Battery fully charged Headset plugged in
Power saving mode enabled Performance mode enabled
Wired or wireless projection in use Super charging
Quick charging Eye comfort mode enabled
Do not disturb mode enabled USB cable connected
Data saving mode enabled Bluetooth power
Hotspot enabled Phone Manager reminder
Can't connect a call on current
Unstable signal
network
Select-to-speak enabled Screen time management enabled
23
Home Screen
Notication icons: When there is a new message, notication or reminder on your device, the
relevant icon will be displayed in the status bar.
Missed calls New emails
Downloading data New voicemails
Events reminder Uploading data
Synchronising data Memory full
Sign-in or synchronisation problem Synchronisation failed
VPN connected More notications
Open the Notication Panel to Get Important Information
Check the notications and the operating status of your device on the status bar.
When there is a notication reminder, you can turn on the screen and swipe down from the status bar
to view the notication.
Access notication panel when the screen is unlocked: Swipe down from the status bar to open
the notication panel. You can turn on or off shortcut switches, or touch notications to view the
details.
Disable App Notications
Open Settings and touch Notications. From here you can:
l Block notications from an app: Select the app, then disable Allow notications.
24
Home Screen
l Block notications from multiple apps: Touch Batch management, then disable All.
To block notications from an app, you can also swipe down from the status bar to open the
notication panel, touch and hold an app notication, then disable Allow notications.
Customise Notication Settings
Customise the notication settings to use your device the way you want.
Open Settings, then go to Notications > More notication settings. From here you can:
l Enable Notications turn on screen: Enable Notications turn on screen to set the screen to
turn on when notications are received.

Screen Lock and Unlock

Set a Lock Screen Password to Protect Your Privacy

Your Phone stores a lot of sensitive information, such as personal photos, contact information,
banking apps (for example, Alipay). Set a lock screen password so that a password is required each
time you unlock your Phone. A lock screen password helps to protect your private information if your
Phone is lost or accessed by an unauthorised user.
Set a lock screen password: Open Settings, go to Security & privacy > Lock screen
password, and set the type of lock screen password you prefer.
l Set a PIN: A PIN number is a sequence of digits. Entering a PIN to unlock your Phone is quick and
simple. For better security, use a long sequence of random numbers as your PIN. Go to Set lock
screen password, follow the prompts to set up a PIN. Alternatively, touch Change unlock
method, and set 4-digit PIN or Custom PIN.
l Set a pattern: Unlock your Phone by drawing a preset pattern on the screen. For better security,
use a pattern that includes overlapping line segments. Go to Set lock screen password > Change
unlock method > Pattern and draw the same pattern twice. The pattern must connect at least 4
dots.
l Set a password: A password made up of numbers, letters, and special characters is more secure
than a PIN or pattern. For better security, use a password with 8 or more characters that includes
numbers, letters, and special characters. Be sure to memorize the password so that you don't get
locked out of your Phone if you forget it. Go to Set lock screen password > Change unlock
method > Password, follow the prompts to set up a password.
l Unlock your device using a smart band: If your device supports unlocking with a smart band,
the screen will automatically light up when the band comes within 80 cm of your device. Swiping
on the screen of your Phone will instantly unlock the device. Touch Smart lock, and follow the
onscreen prompts to complete the setup.
25
Home Screen
l Unlock your device using a ngerprint: If your device supports ngerprint unlock, this is the
recommended unlock method. Using a ngerprint is a secure and quick way to unlock the
device. After setting a lock screen password, touch Add in the dialog box that pops up and
follow the onscreen prompts to enrol your ngerprints.
l For security reasons, please do not disable the lock screen password: A lock screen
password prevents unauthorised access to your device. For the security of your device, do not
select Disable lock screen password as the screen lock method.
l Regular password prompts help you to remember your password: If you have not
entered your screen lock password for 3 days, the system will require that you enter the
password to unlock your device.

Lock the Screen to Quickly Secure Your Phone

If you don't use your Phone for a set period of time, the screen will turn off and lock. As long as the
screen stays on, you can use your Phone without needing to unlock the screen. Lock your screen
when you are not using your Phone to protect your privacy and prevent mistaken inputs.
Set a lock screen password to help protect your privacy. You can lock your device in the following
ways:
Lock the screen instantly with the Power button: Press the Power button to lock the screen at
any time.
Lock the screen with one-touch screen lock: Pinch two ngers together on the home screen to
enter the editing screen. Touch Widgets > Screen Lock and add the Screen Lock widget to your
home screen. This helps reduce wear and tear on your power button. After leaving the home screen
editing mode, touch the Screen Lock widget to instantly lock your screen. To lock your screen this
way, rst switch to the home screen page where the Screen Lock widget is located.

Enable Always Display Information

Always display information lets you check a host of information such as the date, time, battery level,
and notications without ever turning the screen on.
Enable Always display information: Open Settings, go to Home screen & wallpaper >
Always on display, and toggle on the Always on display switch.
Set schedules for Always display information: You can set your device to enable Always display
information during certain time periods each day. When always display information is disabled, open
Settings, go to Home screen & wallpaper > Always on display. Congure the Start time and
End time as needed.

Go Back to Basics with Simple Mode

Does your home screen look cluttered with app icons and small text? Simple mode maximises the
system volume and displays larger icons and fonts on the home screen, adopting a more concise
layout which is easy to navigate.
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