Huawei Mate 20 Pro Operating Instructions

User Guide

Contents

Exciting F
eatures
Featured Usage Tips 1
Camera Tips 1
More Features 3
New Device
New Device Conguration 5
Smart Charging: Charge Your Device Faster and Safer 7
Wireless Charging, the New Choice for Easy Charging 8
Gestures and Operations
Screenshots and Screen Recording 10
Navigation Bar 11
Use Shortcut Switches to Quickly Enable Frequently Used Features 12
Notication Panel and Status Bar 12
Screen Lock and Unlock 15
Contacts
Dialing
Message
Camera
Home Screen Management 16
Managing Business Cards 20
Search Contacts 21
Managing Contacts 22
Merging Third-party App Contacts 23
Basic Calling Functions 25
VoLTE 26
Use VoWi-Fi for a New Calling Experience 27
Basic Messaging Functions 28
Basic Camera Functions 30
Use Portrait Mode to Take Stunning Portraits 33
Panorama 33
Use 3D Panorama to Take 360-degree Photos 34
Pro Mode 35
Take Black and White Photos 37
Light Painting Mode 38
More Capture Modes 43
i
Gallery
Customize Highlights Albums 46
Photo Management 47
Phone Manager
Use One-touch Optimization 52
Manage Mobile Data Usage 52
Contents
Email
Calendar
Clock
Enable Smart Power-Saving Management to Optimize Power
53
Consumption
Enable Virus Scanner 54
Add Email Accounts 55
Manage Email Accounts 55
Manage VIP Email Contacts 56
Set Auto Response for Exchange Email 56
Navigate the Calendar 57
Import To-Dos to Keep Your Work Organized 58
View Global Holidays 58
Use the Clock 60
Notepad
Manage Your Notes to Keep Your Records in Order 62
Utilities
Use Recorder to Make Audio Notes 64
Multiple Users
Set and Use Multiple Users 65
Device Connection
Bluetooth 67
NFC 69
Desktop Mode 71
Connecting USB Device 75
Huawei Share 76
Security and Privacy
Face Unlock 79
Fingerprint 80
Enable or Disable Location Services 82
PrivateSpace 82
ii
Enable App Lock 86
More Security Settings 87
Backup and Restoration
Data Backup: Prevent the Loss of Your Data 89
Data Backup Using HiSuite 89
Data Backup to a USB Storage Device 89
Reset Your Phone 90
Restore Your Backup Data 90
Wi-Fi and Network
Wi-Fi 92
Connecting to the Internet 95
Share Your Mobile Network with Other Devices 95
Apps and Notications
App Twin: Log in to Two Social Media Accounts at Once 97
Contents
Sound and Display
Congure Do Not Disturb Mode 98
Congure Your Sound Settings 98
More Display Settings 99
Storage
Enable Memory Cleanup 101
Smart Assistance
Access Phone Functions from Anywhere with Navigation Dock 102
System
Change the Input Method 103
Accessibility 103
General Settings 105
System Update
Performing an Online Update
109
Legal Notice
Legal Notice
Obtaining help
110
110
iii

Exciting Features

Featur
ed Usage Tips

Access Phone Functions from Anywhere with Navigation Dock

In order to close an app or return to the home screen, you must use the navigation bar at the bottom
of your Phone. You can enable the Navigation dock feature on your Phone to avoid using navigation
buttons and to comfortably operate your device with one hand.
Open
Navigation dock. The Navigation dock will appear on the screen. You can then drag it to your
preferred location. The Navigation dock can perform the following actions:
l Back: Touch the Navigation dock once to go back one step, or touch it twice to go back two steps.
l Home: Touch and hold the Navigation dock and then release it to go to the home screen.
l View background apps: Touch and hold the Navigation dock and then swipe left or right to view
any apps that are running in the background.
Settings. Go to System
> System navigation > Navigation dock and enable

App Twin: Log in to Two Social Media Accounts at Once

Have you ever wished you could log in to two WeChat and Facebook accounts on your Phone
without the hassle of constantly switching between them? App twin lets you log in to two WeChat
and Facebook accounts at the same time, allowing you to keep your work and private life separate.
The App twin feature is currently limited to WeChat, QQ Messenger, LINE, Facebook, Snapchat,
WhatsApp, and Messenger. Please download and instal
using the App twin feature.
Touch
When App twin is enabled for an app, two app icons are displayed for the app on the home screen.
This means that you can log in to two accounts at the same time. Touch and hold the twinned app
icon on the home screen to quickly disable App twin.
Settings, and go to Apps > App twin. Enable App twin as requir
l the latest version of these apps before
ed.

Camera Tips

Take Black and White Photos

The world is an amazingly colorful place. But sometimes too many colors can be distracting.
Monochrome mode lters out color, helping to bring out light and shadows, and give photos more
mood and atmosphere.
Open
Camera > More
> Monochrome, and then touch
to take photos in black and white.
1
Exciting Features

Use Portrait Mode to Take Stunning Portraits

ant to make your seles or group shots even more beautiful? Portrait mode provides you with
W
customized options to make every photo beautiful and memor
Enable Portrait mode and make your photos shine: Open
able.
Camera > P
ortrait, and you can
set the following parameters to make your photos shine. After making the adjustments, touch
take photos.
l Blurr
ed effect: If there is a light source in the background, touch the
icon in the viewnder
and select different blurred effects.
tage lighting: Touch the
l S
l Beauty effect: T
ouch the
icon in the viewnder and select a stage lighting effect.
icon in the viewnder
and drag the slider left or right to adjust
beautication settings. Larger parameter values will make the beautication effects more distinct.

Use 3D Panorama to Take 360-degree Photos

Try the 3D panorama function to capture a 360-degree view of a scene or person.
to
There are three shooting modes for the 3D panorama function:
l Shooting objects: Go to
the onscr
een prompts to slowly move your Phone around your subject in one direction. Release
Camera > Mor
e > 3D panorama. Touch and hold
, then follow
2
3D
3D
Exciting Features
to stop shooting. After shooting, touch the camera thumbnail, and then touch
photo to generate a 3D panor
l Shooting scenery: Go to
the onscreen pr
to stop shooting. After shooting, touch the camera thumbnail, and then touch
photo to generate a 3D panor
After a 3D panorama has been generated, you can tilt your Phone or drag the photo to view the 3D
effect.
ompts to slowly move your Phone around your subject in one direction. Release
amic photo.
Camera > More
amic photo.
> 3D panorama. Touch and hold
above the
, then follow
above the

More Features

Enable App Lock

App lock allows you to set a password for your important apps. Once you restart your Phone or
unlock the screen, you will be asked to enter your App lock password when opening the apps for the
rst time. App lock enhances the protection of your private information and prevents unauthorized
access to important apps on your device.
Enable App lock: Open
app for the rst time, follow the onscreen instructions to set the password and enter the app lock. In
subsequent access, you can directly enter the app lock passwor
lock for the apps you want to protect. When accessing a locked app for the rst time, you need to
enter the password in the password text box. If you forget the password, touch Forgot password,
enter the answer in the password protection question box, and reset the password. If you have not
set the password protection, the Forgot password option is not available.
If you have set up a ngerprint and facial recognition to unlock your Phone and are opening App
lock for the rst time, you can follow the onscreen instructions to associate your ngerprint and
facial recognition with App lock for easier app unlocking.
Modify your App lock passwor
and then touch Change password
password or password protection.
Settings. Go to Security & privacy > App lock. When you access the
d. On the App lock screen, enable App
d and password protection: T
or Change password protection to modify your App lock
ouch
on the App lock screen,

Enable PrivateSpace

Do you worry that potentially embarrassing information might be seen by your friends and co-workers
when you are showing them photos and other things on your Phone? PrivateSpace lets you store
private information in a hidden space within your device that can only be accessed with your
ngerprint or password.
You can add up to three users to Users
added three users under Settings > Users & accounts > Users > Add user, you cannot add
more users to PrivateSpace.
and PrivateSpace on your Phone. If you have already
3
Exciting Features
Enable PrivateSpace: If you ar
Security & privacy > PrivateSpace > Enable, and fol
e using PrivateSpace for the rst time, open
low the onscreen instructions to create your
Settings, go to
PrivateSpace.
You can only create one PrivateSpace.
Quickly switch between MainSpace and PrivateSpace: Fr
om the lock screen, you can quickly
switch between spaces using your ngerprint or password. After you restart your Phone, you are
required to rst enter the MainSpace using your password. You can then switch between spaces from
your lock screen.
Enter PrivateSpace: You can enter your PrivateSpace directly from the lock screen using your
ngerprint or password. Alternatively, open
privacy > PrivateSpace > L
og in to enter your PrivateSpace.
Settings in MainSpace, and go to Security &
Exit PrivateSpace: When you exit your PrivateSpace, all system memory used by the PrivateSpace
will be freed. You can still switch back to your PrivateSpace whenever you need it. To exit
PrivateSpace, open
Settings, and go to Security & privacy > PrivateSpace > Quit
PrivateSpace.
Delete PrivateSpace: Deleting your PrivateSpace wil
l permanently delete all apps and data stored
within your PrivateSpace and this data will be unable to be restored. You can delete your PrivateSpace
in the following ways:
l From the MainSpace, open
Settings, then go to Security & privacy > PrivateSpace and
touch > Delete PrivateSpace.
om the PrivateSpace, open
l Fr
Settings, then go to Security & privacy > PrivateSpace >
Delete PrivateSpace.
4

New Device

New Device
Conguration

Connecting to the Internet

Connect to Wi-Fi networks effortlessly with your device.
Connecting to a Wi-Fi network
1 Swipe down from the status bar to open the notication panel.
2 Touch and hold
witch on Wi-Fi. Your device will list all available Wi-Fi networks at your location.
3 S
to open the Wi-Fi settings screen.
4 Select the Wi-Fi network you want to connect to. If you select an encrypted network, you will also
need to enter the Wi-Fi password.
Connecting using mobile data
Before using mobile data, ensure that you have a data plan with your carrier to avoid incurring
excessive data char
wipe down from the status bar to open the notication panel.
1 S
ges.
2 Touch
When you don't need to access the Internet, disable mobile data to save battery power and
educe data usage.
r
to enable mobile data.

Enroll Your Facial Information and Enable Face Unlock

Want to quickly unlock your Phone or make payment without entering your lock screen password?
Huawei Phone brings you a Face unlock function. After enrolling your facial information, you can
quickly unlock the screen or make payment using your face securely without a password.
1 Open
password.
Settings. Go to Security & privacy > F
ace recognition and enter your lock screen
2 Enable Pick up to wake device to enhance the Face unlock experience is selected by
default. Your Phone will turn on the screen and recognize your face to unlock the screen automatically whenever you pick up your Phone and hold it to your face. If you do not wish to use this feature, you can disable this option. Touch Enroll face and follow the onscreen instructions to enroll your face.
3 Methods to set Face unlock:
l Direct unlock: Go to Settings > Security & privacy > Face recognition and enter your lock
screen password. On the Face recognition screen, select Direct unlock. Then, you can
unlock the screen by lifting your Phone and aligning the screen to your face.
l Swipe to unlock: Turn on the screen. After your Phone has recognized your facial
information, swipe your nger on the lockscreen to unlock your device.
5
New Device
l Smart lock scr
een notication display: Smart lock screen notications is enabled by
default. Notication details will not be displayed on the lock screen until your Phone recognizes
your facial features.
l Access App lock: If you enable Access app lock, the Face unlock function can be used to
access apps and locked apps.
l When enr
olling facial data, ensure that the camera lens is clean, and maintain an unobstructed
distance of 20 cm to 50 cm between your face and the device. Make sure that your face is
within the enrollment window, and then turn your head slowly to enroll facial data.
l Only the owner can enable Face unlock. This feature is not available for users or guests, and
not supported in PrivateSpace either.
l When using Face unlock to unlock your Phone, keep your eyes open, face directly towards your
Phone. Your device cannot be unlocked using a picture, photo or video.
l The Face unlock function will be locked after ve unsuccessful face recognition attempts in a
row. You need to enter the lock screen password to unlock it.
l If you power on your Phone for the rst time or restart it, you need to enter the lock screen
password to unlock it. In this case, Face unlock will not be available.
l Face unlock does not work when your device is in quick calling mode or the screen is turned on
during an incoming call. After the call has ended, Face unlock is enabled again.

Pick Up to Lock

Open
Settings, and go to Security & privacy > F
select Enable Pick up to wake device to enhance the Face unlock experience, and set the Face
unlock method to Direct unlock. Once the setup is complete, you can simply raise your Phone to
unlock the screen, without a password or ngerprint.
If you haven't selected Enable Pick up to wake device to enhance the Face unlock experience
when enrolling facial data, you can open
Settings, go to Security & privacy > F
recognition, and set the Face unlock method to Direct unlock. Then, open
Smart assistance > Motion contr
ol > Pick up, and select Wake up device.
ace recognition. When enrolling facial data,
ace
Settings, go to

Connect to Wi-Fi

By connecting your device to a Wi-Fi network, you can effectively save mobile data.
To avoid potential security risks (such as unauthorized access to your personal data and nancial
information), please exercise caution when connecting to a public Wi-Fi network.
6
New Device
Connect to a Wi-Fi Network: Open Settings, go to W
Wi-Fi. Touch a Wi-Fi network to access it, and enter the network password or complete the
authentication if required. Alternatively, you can scroll to the bottom of the menu, touch Add
network, and follow the onscreen instructions to add a network hotspot by entering its name and
password.
ireless & networks > Wi-Fi, and enable

Smart Charging: Charge Your Device Faster and Safer

Many people nd ordinary charging too slow, but worry about the safely of fast-charging. Worry no
more: SmartCharge has you covered. SmartCharge establishes a direct connection between the Phone
and the charger and intelligently coordinates the charging voltage and current based on the battery
power of the Phone to provide a smarter, faster, and safer charge.
Make sure you are using the original charger and USB cable when charging your Phone. Using a
thir
d-party charger or USB cable may cause repeated restarts, longer charges, overheating, and in
extreme cases, Phone battery damage or even explosion.
7
New Device

Wireless Charging, the New Choice for Easy Charging

EMUI 9.0 supports wir
which supports wireless charging can be used together with a charger. The charger may either be
used as a separate accessory or installed in a car, hotel, or in a piece of furniture, making charging
much easier as it avoids the hassle of dealing with incompatible charging ports, nding outlets, and
dealing with the need for space and the bother of cables and plugs.
l Not al
l EMUI 9.0 Phones support wireless charging. Please refer to the actual model of the
device you purchased for specic instructions.
l A wireless charger consists a charging head, a charging cable, and a charging cradle. The
charging cradle doesn't come with the device. Please purchase an ofcial cradle on Vmall to
ensure a safe and quality charging.
l The charging mode supported by your Phone depends on the charger that comes with your
device. If your charger supports high voltage fast charging, your device will use wireless fast
charging mode; otherwise, only normal wireless charging will be available.
eless charging, making charging even simpler and easier than before. A Phone
8
New Device
The process of using your wireless charger is as follows:
1 Connect the char
your device, and the wireless charging cradle that you purchased.
ging cradle to the power supply. Use the charging head and cable that come with
2 Place the cradle on the horizontal surface or on the specic area recommended by the
manufacturer.
3 Place the device on the cradle with the screen facing upwards. For optimal performance, place
your device in the center of the cradle or on the specic area recommended by the manufacturer.
ou device will start charging a few seconds after being placed on the wireless charger, and you
4 Y
will hear a beep when charging begins. When charging starts, you will see either a icon displayed in the status bar
Huawei wir
eless charging specications: < 37.7 dBuA/m at 10m.
or
9

Gestures and Operations

eenshots and Screen Recording
Scr

Take a Screenshot of Your Entire Screen

Use combo key to take screenshot: Simultaneously press and hold the Power button and the
Volume down button to take a screenshot of the full screen.
Use shortcut switch to take screenshot: Swipe down from the status bar and open the shortcuts
panel, then touch
Use knuckle to take scr
to take a screenshot of the full screen.
to take a screenshot of the full screen.
eenshot: Use a knuckle to gently double-tap the screen in quick succession
10

Home Screen

Navigation Bar

Congure
Using the navigation bar, you can conveniently access the home screen, return to the previous page,
exit an app, or view recent apps used.
To congure your navigation bar layout, touch
navigation > Three key navigation > Settings, and select the navigation key combination and
enable or disable Hide navigation keys based on your usage habits.
Your Navigation Bar Layout
Settings, then go to S
ystem > System
l Back key: T
keyboard when inputting text.
l
l
l
Home key: T
and swipe upwards on the icon to enable HiVoice features.
Recent key: T
mode.
Downwar
ouch to return to the previous page or exit an app. Touch to close the onscreen
ouch to return to the home screen. Touch and hold to display the HiVoice icon
ouch to open a list of recently used apps. Touch and hold to enable split screen
d swipe notication key: Touch to open the notication panel.

Use the Recent Key to Manage Background Apps

If you want to quickly switch to a recently used app, you might try using the Recent key. The Recent
key can help you quickly switch between several recently used apps. You can also use it to close your
background apps to increase your Phone's operating speed.
Touch
l V
iew recently used apps: Recently used apps will be displayed on the screen and you can check
. You can view, switch to, close, or lock recently used background apps:
them by swiping left or right.
11
View all shortcuts
Touch to enable this feature
Touch and hold to
enter Settings
Organize shortcuts
LTE
LTE
LTE
LTE
Home Screen
witch to a recently used app: Swipe left or right on the screen to nd the app you want to use,
l S
and touch the app tab.
l Close an app: Swipe up or down on the app tab to close the corresponding app.
l Close all apps: Touch
Use Shortcut S
to close all apps.
witches to Quickly Enable Frequently
Used Features
Want to quickly enable or disable mobile data or hotspot? You can enable frequently used features by
using shortcut switches.
Notication
Notication
The icons in the status bar give you a quick view of the overall status of your Phone, including its
network connection, battery level, and any new messages received when your Phone is in Silent
mode.
Status icons: By checking the status icons, you can quickly learn the status of your device, such as
network connection, signal strength, battery level, time, and more.
The network status icons may vary by regions and service providers.
and Status Icons and Descriptions
Signal strength No signal.
4G+ network connected 3G network connected
4G network connected HSPA network connected
2G network connected
Panel and Status Bar
Long Term Evolution (LTE) network
connected
LTE+ network connected NFC enabled
12
Home Screen
Evolved High-Speed Packet Access
A+) network connected
(HSP
VoLTE available Wi-Fi network connected
Roaming Receiving location data from GPS
Bluetooth enabled Silent mode enabled
Wi-Fi network detected Charging
Vibration mode enabled Battery level low
Alarm enabled No SIM card detected
Battery fully charged Headset plugged in
Airplane mode enabled
Notication
relevant icon will be displayed in your status bar.
Open the
Want to ensure that you do not miss out on any important notications? From your Phone's status
icons: When there is a new message, notication or reminder on your Phone, the
Missed call New emails
Downloading data New voicemails
Event reminder Uploading data
Synchronizing data Phone memory full
Sign-in or synchronization problem Sync failed
VPN connected More
notications
Notication Panel to Get Important Information
bar, you can view real time notication information and your device's operating status.
When there is a notication reminder, you can turn on the screen and swipe down from the status bar
to view the notication. You can access notication and status bar settings in the following ways:
Access notication panel when the screen is unlocked: Swipe down from the status bar to open
the notication panel. You can turn on or off shortcut switches, or touch notications to view the
details.
13
Home Screen
Want the
notications? Touch
notication and status bar to display only the number of notications or to display no
Settings, and go to
Notications > More notication settings >
Notication method. Then, select Numbers or None as required.
Disable Disruptive App Notications
Find it annoying to receive so many different types of app notications? You can set and disable app
notications to prevent this from happening.
Open
l Disable push notications from an app: On the Notications screen, nd and touch the desired
Settings, and go to Notications
. You can:
app, and then turn off .
l Prevent all apps from pushing notications: Touch Batch management, and then turn off All.
Customize Notications
Not a fan of the default notication
you get your notications the way you want them.
reminders? You can customize your notication reminders so that
Open
l Enable Notications turn on screen: Enable Notications turn on screen. When your Phone
Settings, then go to Notications
> More notication settings. From here you can:
screen is off, it will turn on when a notication is received.
l Set Pulse notications light: Turn on Pulse notication light, and the notication light will ash
whenever you receive new notications.
l Set notication method: Touch Notication method. Depending on your preferences, you can
select Icons, Numbers, or None.
14

Screen Lock and Unlock

Home Screen
Set a L
ock Screen Password to Protect Your Privacy
Your Phone stores a lot of sensitive information, such as personal photos, contact information,
banking apps (for example, Alipay). Set a lock screen password so that a password is required each
time you unlock your Phone. A lock screen password helps to protect your private information if your
Phone is lost or accessed by an unauthorized user.
Set a lock screen password: Open
Settings, go to Security & privacy > L
ock screen
password, and set the type of lock screen password you prefer.
l Set a PIN: A PIN number is a sequence of digits. Entering a PIN to unlock your Phone is quick and
simple. For better security, use a long sequence of random numbers as your PIN. Go to Set lock
screen password, follow the prompts to set up a pin. Alternatively, touch Change unlock
method, and set 4-digit PIN or Custom PIN.
l Set a pattern: Unlock your Phone by drawing a preset pattern on the screen. For better security,
use a pattern that includes overlapping line segments. Go to Set lock screen password > Change
unlock method > Pattern and draw the same pattern twice. The pattern must connect at least 4
dots.
l Set a password: A password made up of numbers, letters, and special characters is more secure
than a PIN or pattern. For better security, use a password with 8 or more characters that includes
numbers, letters, and special characters. Be sure to memorize the password so that you don't get
locked out of your Phone if you forget it. Go to Set lock screen password > Change unlock
method > Password, follow the prompts to set up a password.
l Unlock your device using a smart band: If your device supports unlocking with a smart band,
the screen will automatically light up when the band comes within 80 cm of your device. Swiping
on the screen of your Phone will instantly unlock the device. Touch Smart unlock, and follow the
onscreen prompts to complete the setup.
l Unlock your device using a ngerprint: If your device supports ngerprint unlock, this is the
ecommended unlock method. Using a ngerprint is a secure and quick way to unlock the
r
device. After setting a lock screen password, touch Enroll in the dialog box that pops up and
follow the onscreen prompts to enroll your ngerprints.
l For security reasons, please do not disable the lock screen password: A lock screen
password prevents unauthorized access to your device. For the security of your device, do not
select Disable lock screen password as the screen lock method.
l Regular password prompts help you to remember your password: If you have not
entered your screen lock password for 3 days, the system will require that you enter the
password to unlock your device.
15

Lock the Screen to Quickly Secure Your Phone

Home Screen
If you don't use your Phone for a set period of time, the scr
screen stays on, you can use your Phone without needing to unlock the screen. Lock your screen
when you are not using your Phone to protect your privacy and prevent mistaken inputs.
Set a lock screen password to help protect your privacy. You can lock your device in the following
ways:
Lock the screen instantly with the Power button: Pr
any time.
Lock the screen with one-touch screen lock: Pinch two ngers together on the home screen to
enter the editing screen. Touch Widgets > Screen Lock and add the Screen Lock widget to your
home screen. This helps reduce wear and tear on your power button. After leaving the home screen
editing mode, touch the Screen Lock widget to instantly lock your screen. To lock your screen this
way, rst switch to the home screen page where the Screen Lock widget is located.
een will turn off and lock. As long as the
ess the Power button to lock the screen at

Home Screen Management

Manage Home Screen Icons

Is your home screen cluttered with app icons? You can move or delete icons from the home screen or
sort and move them to folders for more convenient use.
Move a home screen icon: From the home screen, touch and hold an app icon until your Phone
vibrates, then drag it to any position on the home screen.
Delete an app: From the home screen, touch and hold the icon of the app you want to uninstall until
your Phone vibrates, and then touch Uninstall. Follow the onscreen prompts to delete the app.
To ensure that the system runs normally, some preinstalled system apps cannot be uninstalled.
Create a folder: Fr
drag it on top of another icon. The two icons will now be placed in a new folder.
om the home screen, touch and hold an app icon until your Phone vibrates, then
16
Home Screen
Delete a folder: Open the folder
, touch
, deselect all the apps, then touch OK. The folder wil
l be
deleted automatically and all the app icons in the folder will be moved to your home screen.
Rename a folder: Open the folder, touch the folder name and enter a new name.
Add or remove app icons from a folder: Open the folder, touch
then touch OK. The selected app icons wil
l be automatically added to the folder while the deselected
, select or deselect apps and
apps will be removed from the folder.
Another way to remove an app icon from a folder is to touch and hold the icon in the folder until
your Phone vibr
ates, and then drag it to the home screen.

Manage Your Home Screen

oo many icons on your home screen? You can add a new page to your home screen and customize it
T
to your liking.
Touch and hold an empty area on the home screen to enter home screen editing mode. You can do
the following:
l Add a new screen page: Touch
at the left or right side of the screen to add a new screen
page.
l Delete an empty scr
Screen pages with app icons or widgets on them cannot be deleted.
een page: Touch
to delete the page.
17
Home Screen
l Modify scr
een page order: Touch and hold the screen page you want to move, then drag it to the
desired position.
l Set a default home screen page: Touch
selected scr
een page as your default home screen page.
in the upper part of the home screen to set the

Set Your Home Screen Wallpaper

Tired of default wallpapers? Set a photo you like as your home screen wallpaper to personalize your
home screen.
Open
Settings, and then go to Home scr
Set a picture as your home screen wallpaper: Touch Gallery or select a preset wallpaper in your
device, and follow the onscreen instructions to select Lock screen, Home screen or Both.
Set a photo as your wallpaper from Gallery: Have a great photo you want to set as your
wallpaper? In
Gallery, open the photo that you like, go to > Set as > W
follow the onscreen instructions to set the photo as your home screen wallpaper.
een & wallpaper > Wallpaper. You can:
allpaper, and

Manage Your Home Screen Widgets

Want to quickly manage widgets on your home screen? You can add, move or delete home screen
widgets to tidy up your home screen and make it easier to use.
Add widgets: Touch and hold an empty area on the home screen to enter home screen editing
mode. Touch Widgets, touch and hold a widget and drag it to an empty area on the home screen, or
touch the widget you want.
18
Home Screen
Check that there are enough empty spaces on the home screen for the widget. If there is not
enough space, add an empty scr
page.
Delete widgets: T
select Remove.
Move widgets: Touch and hold a widget on the home screen until your Phone vibrates. Drag the
widget to any position on the screen.
ouch and hold a widget on the home screen until your Phone vibrates, and then
een page or free up some space on the current home screen

Use App Drawer to Store Apps

Want to store your apps in one location on your home screen to make your home screen look
cleaner? You can enable app drawer on your home screen to store all your apps and free up space on
your home screen.
Open
you want to switch back to a standard home screen, select Standard.
Add an app icon from app drawer to the home screen: After you enable app dr
Settings, go to Home scr
een & wallpaper > Home screen style, and select Drawer. If
awer, touch
on the home screen to enter the app list. From the app list, touch and hold the app icon that
you want to add until your Phone vibr
screen.
ates, and then drag it to the desired position on the home
19

Contacts

Managing Business C
ards

Scan Business Cards to Add Them to Contacts

Open
l Scan a single business card: Place the business card on a at surface and adjust the camera's
focus frame so that the contents on the business card are clearly displayed in the viewnder, then
touch
Contacts, go to Business car
.
ds > Scan, and you can:
l Scan multiple business car
capture multiple business cards.
The information on the business cards will be automatically converted into contact information and
saved in Business cards in your Phone.
To view a business card you have saved, open Contacts, select scanned contacts, then go to
Details.
ds: Switch to Multiple mode and follow the onscreen instructions to

Share Contacts Using Electronic Business Cards

20
Contacts
Share your business card: Open Contacts and touch My car
enter your name, work address, telephone number, and other information. Then touch
device wil
directly using the QR code. Alternatively, touch
onscr
l automatically generate your QR code business card. You can share your business card
, select a sharing method, and follow the
een instructions to share.
d to set your prole picture and
and your
Share contacts: Open Contacts, select the contact you want to shar
icon in the upper right corner to share the contact using the QR code. You can also touch Share,
select a sharing method, and follow the onscreen instructions to complete the sharing process.
If the other party's device supports QR code analysis, they can directly take pictures of or scan QR
codes to add contacts.
e, and touch the QR code

Search Contacts

Open Contacts, in the contacts list, you can use the fol
For most accurate search results, ensure your device is displaying all contacts. On the contacts list
een, go to
scr
l Drag the index on the side to quickly scroll through the list.
> Display pr
eferences, and touch All contacts.
lowing search methods:
21
Contacts
l In the sear
ch bar at the top of the contacts list, enter the contact name, initials, telephone number,
or email address, and the search results will be displayed below the search bar. You can also enter
multiple keywords for your search, such as "John London", and the system will quickly nd all
matching contacts.
If an error occurs while you're searching for a contact, on the contacts list screen, go to >
ganize contacts, and then touch Rebuild index data > OK.
Or

Managing Contacts

Import and Export Contacts

When you switch to a new Phone, you'll need to transfer your existing contacts.
Open
l Import contacts: Select Import from storage, Import via Bluetooth, or Import from SIM and
Contacts, go to > Import/Export, and then select one of the fol
follow the onscreen instructions.
lowing:
l Export contacts: Select Export to storage, Export to SIM, or Share contacts and follow the
onscreen instructions. By default, .vcf les exported through Export to storage are saved in the
root directory of your device's internal storage. Open Files to view exported les.

Manage Your Contacts

The Contacts app gives you a host of featur
contacts list, choose to only view contacts on your Phone or SIM card, and easily nd your frequent
contacts.
Mer
ge duplicate contacts: If there are duplicate contacts in your contacts list, you can use the
Merge duplicate contacts function to merge them. From the contacts list, go to
contacts > Merge duplicate contacts, select the contacts you want to merge, and then touch
Merge.
Display contacts for different accounts: Want to only view contacts on your Phone or SIM card?
Go to
l Enable Simple layout: Want to hide the prole pictures, companies, and titles in the contacts list?
> Display pr
eferences, and select the accounts that you want to display. You can also:
es for managing your contacts. You can simplify your
ganize
> Or
From the contacts list screen, go to
l View contact storage space: Want to check your contact storage space? From the contacts list,
go to
> Display pr
eferences. In the Accounts eld, you can see the available and total
> Display pr
eferences, and enable Simple view.
storage space on your device or SIM card.
Add contacts to Favorites: Tired of constantly searching through your contacts for a particular
entry? You can Favorite your frequent contacts for quick and easy access. From your Contacts list,
touch the entry you want to Favorite, then touch Favorite to add it to the Favorites screen.
22
Contacts

Manage Contact Groups

ant to send a message to a group of colleagues or host a get-together? Smart groups automatically
W
groups your contacts by company, city, and most recent contact time, so you can quickly send a group
email or message.
Create a contact group: From the groups list, touch
Friends), and then touch OK. F
Send a message to smart gr
open a group and touch
Edit a gr
contact, or touch to Remove members, Gr
Delete a group: From the groups list, touch and hold a group, and then touch Delete.
oup: From the groups list, select the group you want to edit and touch
ollow the onscreen instructions to add contacts, and then touch
oup contacts: From the groups list, from the Smart groups section,
to send a message or to send an email.
oup ringtone, Delete group or Rename.
, enter the group name (such as Family or
to add a

Add Contacts to the Blacklist

You can add contacts to the blacklist to avoid receiving harassing or spam calls from them.
Open
contact. Y
View blacklisted contacts: Open
Contacts, touch the contact you want to add to the blacklist, and then go to > Block
our device will block all calls and messages from contacts in the blacklist.
Phone Manager, go to Blocked > , and then touch
.
Blacklist to view the blacklist.
Remove a contact fr
from the blacklist, and then go to
om the blacklist: Open
> Remove fr
Contacts, touch the contact you want to r
om blocklist.
emove

Erase Call and Message Records

Use Erase traces to erase call and message records for a contact to protect your privacy.
Open
message records for that contact will be erased.
Contacts, select a contact, and go to > Er
ase traces > Erase. All of your call and

Merging Third-party App Contacts

Associate Contact Information with Your Social Account

What does each contact in your Phone do? What are their emails? What are their job titles? You can
use third-party social media apps (such as LinkedIn) to nd out more information about your contacts.
Associate LinkedIn account: Open
account and follow the onscreen instructions to log in to your LinkedIn account. Once logged in,
your Phone will automatically update your local contacts information. To sync all your LinkedIn
Contacts, go to > Settings > A
ssociate LinkedIn
23
Contacts
contacts information, from Contacts in LinkedIn settings scr
LinkedIn contacts, and select Sync or Auto-update LinkedIn.
View contacts information provided by LinkedIn: Open a LinkedIn contact and touch View
LinkedIn prole online.
Disassociate LinkedIn contacts: Go to Contacts >
Disassociate.
iew an Sender's Job Description
V
If you've just started a new job, you'll need to quickly gure out what all of your new colleagues do.
You can associate a social media account (such as LinkedIn) with your email contacts. The job
information of email senders will then be displayed on the email details screen.
From the
sender's prole picture and select View LinkedIn prole.
Email inbox, open an email you have r
eceived. Go to email details, then touch the
een, go to Sync LinkedIn contacts > All
> Settings > LinkedIn, and select
24

Dialing

1
2
Basic C
alling Functions

Make Calls

On the dialer screen, enter part of the telephone number or the rst letter or pinyin initials of the
contact's name. Your Phone will automatically search for the relevant contacts.
Open
the contact's name (for example, enter hwkf for Huawei customer service). Your device will
automatically search for the corresponding number in your Contacts and call history. Touch the
contact that you want to call in the list. If you have a dual-SIM device, touch
l. You can check your contact's status on your screen (such as whether ringing or call forwarding is
cal
enabled). Touch
After you copy a phone number that you want to dial, the system prompts you to paste the
number when you enter the dialer scr
Press the power button to hang up: A
Dialer. Fr
om the dialer screen, enter the phone number or the rst letter or pinyin initials of
or
to hang up.
een.
ccidentally dialed the wrong number and hid the calling
to make the
screen, and want to hang up quickly? You can set Power button ends call. On the Dialer screen, go
to
> Settings > Mor
e, and enable Power button ends call to quickly hang up calls.

Make Emergency Calls

In an emergency situation, if your Phone is powered on and within the service area, you can make
emergency calls even if the screen is locked or there is no mobile reception.
The emergency call feature is subject to your local regulations and Internet service provider.
Network issues or envir
situations, do not rely on your Phone as your only method of communication.
Open
dialer, and then touch
to the Internet with enabled location services, your location wil
screen for reference.
Dialer or touch Emer
onmental interference may lead to failed emergency calls. In emergency
gency on the lock screen, enter the local emergency number on the
. If your location has strong mobile reception and your Phone is connected
l be obtained and displayed on your

Enable Call Waiting to Never Miss Important Third-Party Calls

Receiving an incoming call while you're already on a call? Call waiting allows you to answer the new
call and then switch between the two calls.
Some carriers may not support this feature.
25
Dialing
Open Dialer, go to > Settings > Mor
call, touch
the cal
l list to switch between calls.
to answer the call and place your
e, and enable Call waiting. When receiving another
rst call on hold. Touch
or the call on hold in

Enable Call Forwarding and Never Miss a Call

If you are unavailable to answer calls, you can set your device to forward calls to another number.
Some carriers may not support this feature.
Open Dialer, and go to > Settings > C
SIM 1 or SIM 2 section, touch Call forwarding and select a forwarding method. Enter the number
you want to forward your calls to, then conrm. When call forwarding is enabled, your device will
automatically forward eligible calls to the preset number.
all forwarding. If you have a dual-SIM device, in the

Delete Call Logs

You can delete call logs that you no longer need.
Open
l Delete a single r
l Delete multiple records: Go to
delete or Select al
A
ctivate International Roaming for Borderless Communication
When you travel abroad for work or a holiday, you can make calls when your Phone is roaming
without having to dial the country code.
Dialer and touch to hide the dialpad. You can now perform one of the following:
ecord: Touch and hold an entry, then touch Delete entry.
> Delete multiple entries, select the entries you want to
l, then touch
.
1 Contact your carrier to activate the international call or roaming service.
2 Open
Dialer or Contacts, and make a cal
l.

VoLTE

VoLTE: Make Calls and Use Data at the Same Time

VoLTE (Voice over LTE) allows both call and data services to be carried on the same 4G network, which
means you can use the Internet even while making calls. VoLTE also provides you with shorter call
connection times and higher quality voice and video calls.
Both of your Phone's SIM card slots support 4G, VoLTE, and VoWiFi, so there is no need to switch
SIMs back and forth.
l Dual 4G: Both of your Phone's SIM card slots support 4G.
l Dual VoLTE: Both of your Phone's SIM card slots support VoLTE, allowing you to use the Internet
while making HD calls.
26
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