Huawei IPP7910 User Manual

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Huawei IP Phone eSpace 7910 V100R001C01

User Manual

Issue

Date

2012-10-15

HUAWEI TECHNOLOGIES CO., LTD.

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Issue 01 (2012-10-15)

Huawei Proprietary and Confidential

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice

The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address:

Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China

Website:

http://enterprise.huawei.com

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Huawei IP Phone eSpace 7910 User Manual

Contents

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Huawei Proprietary and Confidential

Contents

1 Safety Precautions ......................................................................................................................... 1

2 IP Phone Overview ....................................................................................................................... 3

2.1 Appearance ....................................................................................................................................................... 3

2.1.1 Button ...................................................................................................................................................... 3

2.1.2 LED ......................................................................................................................................................... 4

2.2 Screen ............................................................................................................................................................... 6

2.2.1 Home Screen ........................................................................................................................................... 6

2.2.2 Icons in the Status Bar ............................................................................................................................ 6

2.2.3 Line Button Icon ..................................................................................................................................... 7

3 Phone Settings ............................................................................................................................... 8

3.1 Preferences ....................................................................................................................................................... 8

3.1.1 Ringtone .................................................................................................................................................. 8

3.1.2 Key Tone ................................................................................................................................................. 8

3.1.3 Brightness ............................................................................................................................................... 9

3.1.4 Wallpaper ................................................................................................................................ ................ 9

3.1.5 Answering Mode ................................................................................................................................ ..... 9

3.1.6 Auto Dial ................................................................................................................................................. 9

3.2 Call Features................................................................................................................................................... 10

3.2.1 Call Forward ......................................................................................................................................... 10

3.2.2 Call Waiting .......................................................................................................................................... 10

3.3 Buttons ........................................................................................................................................................... 10

3.3.1 Programmable Button ........................................................................................................................... 10

3.3.2 Line Button ........................................................................................................................................... 11

3.3.3 # as Dial ................................................................................................................................................ 12

3.3.4 Redial Button ........................................................................................................................................ 12

3.4 System ............................................................................................................................................................ 12

3.4.1 Date and Time ....................................................................................................................................... 12

3.4.2 Language ............................................................................................................................................... 12

3.4.3 Power Saving ........................................................................................................................................ 12

3.4.4 Phone Lock ........................................................................................................................................... 14

3.4.5 Restart ................................................................................................ ................................................... 14

3.4.6 Restore Factory Defaults ....................................................................................................................... 15

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iii

3.5 Status .............................................................................................................................................................. 15

3.5.1 Network ................................................................................................................................................ 15

3.5.2 About Phone .......................................................................................................................................... 15

3.5.3 Certificate .............................................................................................................................................. 15

3.6 Advanced ........................................................................................................................................................ 15

3.7 Log Out .......................................................................................................................................................... 16

4 Web Page Settings ....................................................................................................................... 17

4.1 Logging In to the Web Page ........................................................................................................................... 17

4.2 Preferences ..................................................................................................................................................... 17

4.2.1 Contacts ................................................................................................................................................ 17

4.2.2 Ringtone ................................................................................................................................................ 20

4.2.3 Key Tone ............................................................................................................................................... 20

4.2.4 Wallpaper ................................................................................................................................ .............. 20

4.2.5 Answering Mode ................................................................................................................................ ... 21

4.3 Call Features................................................................................................................................................... 21

4.3.1 Call Forward ......................................................................................................................................... 21

4.3.2 Hotline .................................................................................................................................................. 22

4.3.3 Call Waiting .......................................................................................................................................... 22

4.3.4 Automatic Answering ............................................................................................................................ 22

4.3.5 Auto Dial ............................................................................................................................................... 22

4.4 Button ............................................................................................................................................................. 23

4.4.1 Line & Programmable Button ............................................................................................................... 23

4.4.2 # as Dial ................................................................................................................................................ 23

4.4.3 Redail Button ........................................................................................................................................ 23

4.5 System ............................................................................................................................................................ 24

4.5.1 Date and Time ....................................................................................................................................... 24

4.5.2 Language ............................................................................................................................................... 24

4.5.3 Power Saving ........................................................................................................................................ 24

4.5.4 Phone Lock ........................................................................................................................................... 25

4.5.5 Restart ................................................................................................ ................................................... 25

4.5.6 Restore Factory Defaults ....................................................................................................................... 26

4.6 Status .............................................................................................................................................................. 26

4.6.1 Network ................................................................................................................................................ 26

4.6.2 Certificate .............................................................................................................................................. 26

4.6.3 About Phone .......................................................................................................................................... 26

5 Phone Usage ................................................................................................................................. 27

5.1 Multiple Accounts and Lines .......................................................................................................................... 27

5.2 Answering Incoming Calls ............................................................................................................................. 27

5.2.1 Answering Calls Manually .................................................................................................................... 27

5.2.2 Answering Calls Automatically............................................................................................................. 27

5.2.3 Rejecting Calls ...................................................................................................................................... 27

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5.2.4 Muting the Phone .................................................................................................................................. 27

5.2.5 Recording .............................................................................................................................................. 28

5.3 Making Calls .................................................................................................................................................. 28

5.3.1 Making Calls by Typing Numbers ........................................................................................................ 28

5.3.2 Making Calls Using the Redial Button ................................................................................................. 28

5.3.3 Making Calls Using My Contacts ......................................................................................................... 29

5.3.4 Making Calls Using History ................................................................................................................. 29

5.3.5 Making Calls Using the Corporate Directory........................................................................................ 29

5.3.6 Making Calls Using the eSpace Desktop .............................................................................................. 30

5.3.7 Making Calls Using the Speed Dial Button .......................................................................................... 30

5.3.8 Making Emergency Calls ...................................................................................................................... 30

5.3.9 Auto Dial ............................................................................................................................................... 30

5.4 Contacts .......................................................................................................................................................... 31

5.4.1 Adding Contacts .................................................................................................................................... 31

5.4.2 Searching for Contacts .......................................................................................................................... 31

5.4.3 Modifying Contacts .............................................................................................................................. 32

5.4.4 Deleting Contacts .................................................................................................................................. 32

5.4.5 Adding Groups ...................................................................................................................................... 32

5.4.6 Modifying Groups ................................ ................................................................ ................................. 33

5.4.7 Deleting Groups .................................................................................................................................... 33

5.4.8 Deleting Contacts in a Group ................................................................................................................ 33

5.4.9 Corporate Directory .............................................................................................................................. 34

5.5 History ............................................................................................................................................................ 35

5.5.1 Missed Call Notification ....................................................................................................................... 35

5.5.2 Viewing History .................................................................................................................................... 35

5.5.3 Deleting History .................................................................................................................................... 35

5.5.4 Adding Contacts .................................................................................................................................... 36

5.6 Call Hold ........................................................................................................................................................ 37

5.7 Call Transfer ................................................................................................................................................... 37

5.8 Call Deflection ............................................................................................................................................... 38

5.9 Call Forward................................................................................................................................................... 38

5.10 Call Waiting .................................................................................................................................................. 39

5.11 Call Pickup ................................................................................................................................................... 40

5.11.1 Designated Pickup ............................................................................................................................... 40

5.11.2 Co-Group Pickup ................................................................................................................................ 40

5.12 Call Park ....................................................................................................................................................... 40

5.13 Hotline .......................................................................................................................................................... 41

5.14 Automatic Callback(For eSpace UC2.0) ...................................................................................................... 41

5.15 Distinctive Ringtone ..................................................................................................................................... 42

5.16 Busy Lamp Field .......................................................................................................................................... 43

5.17 DND ............................................................................................................................................................. 43

5.18 Local Meetings ............................................................................................................................................. 43

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5.18.1 Creating Local Meetings ..................................................................................................................... 43

5.18.2 Managing Local Meetings .................................................................................................................. 44

5.19 Shared Line between the Manager and the Secretary ................................................................................... 45

5.20 Message ........................................................................................................................................................ 46

5.21 Input Method ................................................................................................................................................ 47

6 eSpace UC-Related Functions ................................................................................................... 48

6.1 Association with the eSpace Desktop ............................................................................................................. 48

6.1.1 Enabling the Association with the eSpace Desktop .............................................................................. 48

6.1.2 Using the Association with the eSpace Desktop ................................................................................... 50

6.2 One-Key Switch (For eSpace UC2.0) ............................................................................................................ 55

6.3 Instant Meetings (For eSpace UC2.0) ............................................................................................................ 55

6.4 Group Meeting (For eSpace UC2.0) .............................................................................................................. 57

6.5 Status Presence (For eSpace UC2.0) .............................................................................................................. 59

7 FAQs .............................................................................................................................................. 60

7.1 How to View the Detailed Information of the Phone ..................................................................................... 60

7.2 How to Set the Language ............................................................................................................................... 60

7.3 How to Change the Default Ringtone ............................................................................................................ 61

7.4 How to Adjust the Volume of the Ringtone .................................................................................................... 61

7.5 How to Transfer Incoming Calls to the Voice Mailbox or an Associated Number ......................................... 61

7.6 How to Retrieve Voice Messages ................................................................................................................... 61

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1 Safety Precautions

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For safety purposes, read these safety precautions carefully and observe them during operation.

Basic Requirements



Keep the device dry during storage, transportation, and operation.



Prevent collision of the device during storage, transportation, and operation.



Do not attempt to dismantle the device. In case of any fault, contact an authorized maintenance center for assistance or repair.



Without prior written consent, no organization or individual is permitted to make any change to the structure or safety and performance design of the device.



While using the device, observe all applicable laws, directives and regulations, and respect the legal rights of others.

1 Safety Precautions

Environment Requirements



Place the device in a well-ventilated place. Do not expose the device to direct sunlight.



Keep the device clean, free of dust and stains.



Do not place the device near a water source or in a damp area.



Place the device on a stable surface.



Do not place any object on the top of the device. Reserve sufficient space around the device for heat dissipation.



Do not place the device on or near inflammable materials such as foam.



Keep the device away from heat source or flames, such as radiators or candles.



Keep the device away from any household appliances that generate strong magnetic or electromagnetic fields, such as microwave ovens, refrigerators, or mobile phones.

Operation Requirements



Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal.



Use only accessories (such as the power adapter and the battery) provided or authorized only by the manufacturer.

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

Ensure that the device does not get wet. If water gets into the device, disconnect the power supply immediately and unplug all the cables connected to the device, such as the power cable and the telephone cable, and then contact an authorized maintenance center.



When installing the phone, comply with Limited Power Source (LPS) and local electric security standards, and use the power supply of saftty extra low voltage (SLEV).



Before connecting or disconnecting any cable, shut down the device and disconnect the power supply.



While connecting or disconnecting any cable, ensure that your hands are dry.



Do not step on, pull, or bend any cable excessively; doing so may result in the cable may be damaged, leading to device malfunction.



Do not use old or damaged cables.



Keep the power plug clean and dry, to prevent electric shock or dangerous situations.



During lightning, disconnect the device from the power supply, and unplug all the cables connected to the device, such as the power cable and the telephone cable, to avoid lightning strike.



If the device is unused for a long time, disconnect the power supply and unplug the power plug.



If smoke, sound, or smell is emitted from the device, stop using the device immediately, disconnect the power supply, and unplug the power supply and other cables. Contact an authorized maintenance center for advice and repair.



Make sure that no objects (such as metal shavings) enter the device through the speaker.

Cleaning Requirements



Before cleaning the device, stop using it, disconnect the power supply, and unplug all the cables connected to the device, such as the power cable and the telephone cable.



Do not clean the device exterior with any cleaning solution or cleanser spray. Use a piece of soft cloth to clean the device shell.

LCD Usage Requirements



Do not expose the LCD to direct sunlight.



Do not press, scratch, or damage the LCD; do not place heavy objects on top of it.



Do not stare at the display screen for a long time. This may harm your eyes or blur your vision.

LCD Cleaning Requirements



According to the instructions given in the attached manual, use a piece of soft cloth to remove dust from the surface of the LCD.



Do not clean the screen with volatile solvent, such as alcohol, benzene or dilution agent. Do not touch the screen with rubber or plastic material for a long time. This will deteriorate the surface gloss of the LCD.

Environmental Protection

Do not dispose of the device and the accessories in a garbage can. Dispose of the device according to the local regulations on disposing of packing materials, exhausted batteries and abandoned devices, and support the recycling activity.

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2 IP Phone Overview

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2.1 Appearance

button

Description

Contacts Button

Displays the Contacts screen.

Home Button

Displays the home screen.

2.1.1 Button

Figure 2-1 shows the appearance of the IP phone.

Figure 2-1 Appearance

2 IP Phone Overview

Table 2-1 describes the buttons on the phone.

Table 2-1 button description

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button

Description

Call History Button

Displays the History screen. Message Button

Displays the Message screen.

Keypad

Allows you to type digits, lowercase or uppercase letters, and special characters.

Line Button

Displays the account status and can be set as the shortcut button.

Softkey

Displays the softkeys on the home screen.

Programmable Button

Can be set as the shortcut button of multiple functions such as Speed Dial, XML App, and Phone Lock.

Navigation Button

Provides four direction buttons, that is, Up, Down, Left, and Right, and one OK button.



The direction buttons allow you to move the cursor on the screen.



The OK button functions as the same as the Softkey on the left, which displays the selected main menu.

Transfer Button

Transfers a call to a third party.

Hold Button



Holds a call.



Resumes a held call.

Conference Button

Creates a conference call.

Mute Button

When the phone is in idle or ringing state, you can:



Press + to turn up the volume of the ringtone.



Press - to turn down the volume of the ringtone.

When the phone is picked up, and in dialing or talking state, you can:



press + to turn up the volume of the handset, headset, and speakerphone.



press - to turn down the volume of the handset, headset, and speakerphone.

Speaker Button

When there is an incoming call, you can press the button to answer the call in hands-free mode, and press the button again to end the call.

Headset Button

When there is an incoming call, you can press the button to answer the call with the headset, and press the button again to end the call.

Volume Button

Mutes or unmutes the phone. When you press the button to mute your phone, the other party cannot hear you.

2.1.2 LED

Table 2-2 describes the status of the LED.

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Table 2-2 LED description

Indicator

Description

MWI LED



When there is an incoming call, the LED blinks in red every second.



When there is an unread message, the LED blinks in red every three second.

Line button LED



When the phone is in pickup, dialing, or talking state, the LED is steady green.



When there is an incoming call, the LED blinks in red.



When the call hold is initiated by yourself, the LED blinks in green.

Headset LED

When the phone is picked up or in talking state, the LED is steady red.

Speaker LED

When the phone is picked up or in talking state, the LED is steady red.

Mute LED

When the phone is muted, the LED is steady red.

Call History LED

When there is a missed call, the LED is steady red.

Programmable button LED or line button LED (The programmable button or line button is set as the shortcut button. The BLF function is enabled.)



When the monitored account is in idle state, the LED is steady green.



When the monitored account is picked up, and in dialing or talking state, the LED is steady red.



When the monitored account is in ringing state, the LED blinks in red.



When the monitored account is offline, the LED is off.

Programmable button LED or line button LED (The programmable button or line button is set as the shortcut button. The BLF function is disabled.)

When the phone is picked up or in talking state, the LED is steady red.

Line button LED (The line is shared by the manager and secretary.)



When there is an incoming call on the shared line, the LED blinks in read every second.



When the shared line is in talking state, the LED is steady red.



When the call hold is enabled on the shared line actively, the LED blinks in red every three seconds.

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2 IP Phone Overview

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2.2 Screen

Icon

Description

No network cable is connected to the phone.

A network cable is connected to the phone, but IP address conflict exists in the network.

The phone is muted.

The phone is locked.

The do not disturb (DND) function is enabled.

The call forwarding function is enabled.

The automatic answering function is enabled.

The automatic callback (ACB) function is enabled.

A call is transferred to the phone.

2.2.1 Home Screen

Figure 2-2 shows the home screen.

Figure 2-2 Home screen

2.2.2 Icons in the Status Bar

Table 2-3 describes the icons in the status bar.

Table 2-3 Icons in the status bar

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Icon

Description

Network signals during a call.

Voice output in headset mode.

Voice output in hands-free mode.

Icon

Description

To register an account:



When the account is registered successfully, the icon is black.



When the account fails to be registered, the icon is grey.

The account is in dialing state.

The account is in callout state.

The account is in talking state.

The account is in active call hold state.

The account is in a conference call.

The line button is set as the speed dial button.

The line button is set as the grouping button.

The line button is set as the XML request button.

The line button is set as the dormancy button.

The line button is set as the phone lock button.

2.2.3 Line Button Icon

Table 2-4 describes the line button icons.

Table 2-4 Line key icon

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3 Phone Settings

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3.1 Preferences

3.1.1 Ringtone

Setting Ringtones

3 Phone Settings

You can perform the following operations to set ringtones.

Step 1 On the home screen, choose Apps > Settings > Preferences > Ringtone.

The Ringtone screen is displayed.

Step 2 Select a ringtone type and press Modify.



Default: If no intranet or extranet ringtone is set for an account, the default ringtone is played when there is an incoming call.



On-net: When there is an incoming call from an internal user, the intranet ringtone is played.



Off-net: When there is an incoming call from an external user, the extranet ringtone is played.

Step 3 Select a ringtone to use. Step 4 Press Select.

----End

On the Library screen, you can play or delete imported ringtones. The system ringtones cannot be deleted.

3.1.2 Key Tone

You can perform the following operations to set the key tone.

Step 1 On the home screen, choose Apps > Settings > Preferences. Step 2 Select Key Tone, and press Enable or Disable.

----End

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3.1.3 Brightness

You can perform the following operations to adjust the screen brightness.

Step 1 On the home screen, choose Apps > Settings > Preferences. Step 2 Select Brightness and press Modify.

The Brightness dialog box is displayed.

Step 3 Press - or + to adjust the screen brightness. Step 4 Press Finish.

----End

3.1.4 Wallpaper

Setting Wallpapers

You can perform the following operations to set wallpapers.

Step 1 On the home screen, choose Apps > Settings > Preferences > Wallpaper.

The Wallpaper screen is displayed.

Step 2 Select a wallpaper to use. Step 3 Press Select.

----End

3.1.5 Answering Mode

You can perform the following operations to set the answering mode.

Step 1 On the home screen, choose Apps > Settings > Preferences > Answering Mode.

The Answering Mode dialog box is displayed.

Step 2 Select Speaker or Headset. Step 3 Press Select.

----End

3.1.6 Auto Dial

For details about how to set and use the Auto Dial function see 5.3.9 Auto Dial.

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3 Phone Settings

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3.2 Call Features

Funct ion

Parameter

Description Usage

None

- - Disables a function.

Speed Dial

Number

Allows you to dial the number directly by pressing the programmable button.

Press the programmable button to dial the number.

To use the status monitoring service, ensure that your account has been assigned the status monitoring right. If

Label

Displays the function name of the programmable button.

BLF

Monitors the status of the

3.2.1 Call Forward

After the call forward function is enabled, incoming calls are transferred to the voicemail or number. For details about how to set and use the call forward function, see 5.9 Call Forward.

3.2.2 Call Waiting

After the call waiting function is enabled, the new incoming call is displayed when the phone is in talking state. For details about how to set and use the call waiting function, see 5.10 Call

Waiting.

3.3 Buttons

3.3.1 Programmable Button

You can perform the following operations to set programmable button . This topic describes how to set the programmable button to the speed dial key.

Step 1 On the home screen, choose Apps > Settings > Button > Programmable Button.

The Programmable Button screen is displayed.

Step 2 Select a programmable button , and press Modify.

The screen for setting the programmable button is displayed.

Step 3 Select Speed Dial and press Select. Step 4 Set the parameters.

Table 3-1 describes the parameters of programmable button .

Step 5 Press Finish.

----End

Table 3-1 Functions of programmable btton

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3 Phone Settings

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Funct ion

Parameter

Description Usage

phone number in real time, including idle, ringing, talking, and offline.

you have any questions, contact the system administrator. Only Huawei eSpace UC1.1 solution supports the status monitoring function.

Select Callout Account

Allows you to select an account to call the phone number.

Group

If a group has been added, select a group, and press Select to save the settings.

Press the programmable button to go to the screen of the specified group.

XML App

XML Address

Indicates the website in the format of http://IP address/file name, for example, http://192.169.1.72/Menu. xml.

Press the programmable button to go to the specified website.

Label

Displays the function name of the programmable button.

Sleep

Press the programmable button to hibernate the phone.

Phone Lock

Press the programmable button to lock the phone.

Hold down the programmable button to go to the programmable button setting screen directly.

3.3.2 Line Button

You can perform the following operations to set the line button.

On the line button that has no account can be set to the shortcut key.

Step 1 On the home screen, choose Apps > Settings > Button > Line Button.

The Line Button screen is displayed.

Step 2 Select a line button to import and press Modify.

The line button setting screen is displayed.

Step 3 Select a function to use and set the parameters. For details, see 3.3.1 Programmable Button.

----End

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3 Phone Settings

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3.3.3 # as Dial

You can perform the following operations to set the pond key (#) as the callout key.

Step 1 On the home screen, choose Apps > Settings > Button. Step 2 Select # as Dial, and press Enable or Disable.

----End

3.3.4 Redial Button

The redial button allows you to redial the dialed number. For details about how to set and use the redial button, see 5.3.2 Making Calls Using the Redial Button.

3.4 System

3.4.1 Date and Time

You can perform the following operations to set the date and time.

Step 1 On the home screen, choose Apps > Settings > System > Date and Time.

The Date and Time screen is displayed.

Step 2 Select NTP, and press Enable to synchronize the network time to the system time.

If you disable NTP, set Date and Time manually.

Step 3 Set the parameters based on site requirements.

----End

3.4.2 Language

You can perform the following operations to set the language.

Step 1 On the home screen, choose Apps > Settings > System > Language.

The Language screen is displayed.

Step 2 Select a language. Step 3 Press Select.

----End

3.4.3 Power Saving

On the Power Saving screen, you can set the following functions:



Auto Sleep If no operation is performed on the phone within the specified hibernation duration, the

phone changes to the hibernate state.

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

Sleep Once the hibernation is enabled, the phone changes to the hibernation state instantly.



Auto Brightness When the phone is in talking state, the screen brightness is lowered automatically.

Enabling the Auto Sleep

You can perform the following operations to enable the Auto Sleep function:

Step 1 On the home screen, choose Apps > Settings > System > Power Saving > Auto Sleep.

The Auto Sleep screen is displayed.

Step 2 Press Enable.

The Sleep After field is displayed.

Step 3 Select a value. Step 4 Press Select.

----End

Disabling the Auto Sleep

Sleep

You can perform the following operations to disable the Auto Sleep function:

Step 1 On the home screen, choose Apps > Settings > System > Power Saving > Auto Sleep.

The Auto Sleep screen is displayed.

Step 2 Select Auto Sleep and press Disable.

----End

You can perform the following operations to set the one-click hibernation function:

Step 1 On the home screen, choose Apps > Settings > System > Power Saving.

The Power Saving screen is displayed.

Step 2 Select Sleep. Step 3 Press Enable.

----End

Press any button to disable the hibernation function.

Auto Brightness

You can perform the following operations to set the Auto Brightness function:

Step 1 On the home screen, choose Apps > Settings > System > Power Saving.

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3 Phone Settings

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The Power Saving screen is displayed.

Step 2 Select Auto Brightness. Step 3 Press Enable or Disable.

----End

3.4.4 Phone Lock

Enabling the Phone Lock Function

You can perform the following operations to enable the phone lock function:

Step 1 On the home screen, choose Apps > Settings > System > Phone Lock.

The Phone Lock screen is displayed.

Step 2 Press Enable.

The Lock After parameter is displayed.

Step 3 Select a value. Step 4 Press Select.

----End

Disabling the Phone Lock Function

You can perform the following operations to disable the phone lock function:

Step 1 On the home screen, choose Apps > Settings > System > Phone Lock.

The Phone Lock screen is displayed.

Step 2 Select Phone Lock. Step 3 Press Disable.

----End

3.4.5 Restart

You can perform the following operations to restart the phone:

Step 1 On the home screen, choose Apps > Settings > System. Step 2 Select Restart and press Select.

A message "Restart Phone?" is displayed.

Step 3 Press Restart.

----End

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3.4.6 Restore Factory Defaults

Step 1 On the home screen, choose Apps > Settings > System. Step 2 Select Restore Factory Defaults and press Select.

A message "All settings will be deteled.Continue?" is displayed.

Step 3 Press Restore.

----End

3.5 Status

3.5.1 Network

You can perform the following operations to view the network status.

Step 1 On the home screen, choose Apps > Settings > Status. Step 2 Select Network. Step 3 Press View.

----End

3.5.2 About Phone

You can perform the following operations to view the phone information:

Step 1 On the home screen, choose Apps > Settings > Status. Step 2 Select About Phone. Step 3 Press View.

----End

3.5.3 Certificate

You can perform the following operations to view the certificate:

Step 1 On the home screen, choose Apps > Settings > Status. Step 2 Select Certificate. Step 3 Press View.

----End

3.6 Advanced

To use the advanced setting service, ensure that your account must be assigned the administrator right. If you have any questions, contact the system administrator.

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3.7 Log Out

You can perform the following operations to deregister the phone:

Step 1 On the home screen, select Apps.

The Apps screen is displayed.

Step 2 Select Settings and press Select. Step 3 Select Log Out and press Select.

The Log out? dialog box is displayed.

Step 4 Press OK.

The Log in screen is displayed.

----End

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4 Web Page Settings

4.1 Logging In to the Web Page

You can perform the following operations to access the web page of the IP phone.

Step 1 On the PC, open the browser and type the IP address of the IP phone, for example,

http://192.169.1.72. The login page is displayed.

Step 2 Type Account and Password. (The default account and password are those used to log in to

the IP phone.)

Step 3 Click Log In.

----End

4.2 Preferences

4.2.1 Contacts

Adding Contacts

You can perform the following operations to add contacts.

Step 1 On the web page, choose Preferences > Contacts. Step 2 Click Add.

The Edit page is displayed.

Step 3 Modify the contact information. Step 4 Click Finish.

----End

On the Edit page, click Edit to import the profile picture of the contact. only the image less than 10 KB and in .jpg, .bmp, or .gif format can be imported.

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Importing Contacts

You can perform the following operations to import contacts.

Click Export Contacts to export a contact file in .csv or .vCard format. Modify the contact file.

Step 1 On the web page, choose Preferences > Contacts. Step 2 Click Import. Step 3 Select the modified file to import.

----End

Searching for Contacts

You can perform the following operations to search for contacts.

Step 1 On the web page, choose Preferences > Contacts. Step 2 In the search text box, type key words of a contact, including first name, second name,

number, or name in pinyin.

Step 3 Click Search.

----End

Modifying Contacts

You can perform the following operations to modify contacts.

Step 1 On the web page, choose Preferences > Contacts.

Step 2 Click next to the contact to modify.

The Edit page is displayed.

Step 3 Modify the contact information. Step 4 Click Finish.

----End

Deleting Contacts

You can perform the following operations to delete contacts.

Step 1 On the web page, choose Preferences > Contacts.

Step 2 Click next to the contact to delete.

A message "Are you sure you want to delete the contact?" is displayed.

Step 3 Click OK.

----End

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Clearing Contacts

You can perform the following operations to clear contacts.

Step 1 On the web page, choose Preferences > Contacts. Step 2 Click Clear Contacts.

A message "Are you sure you want to clear contacts?" is displayed.

Step 3 Click OK.

----End

Creating Groups

You can perform the following operations to create groups.

Step 1 On the web page, choose Preferences > Contacts. Step 2 Click Groups.

The Groups page is displayed.

Step 3 Click Add Group.

The Edit page is displayed.

Step 4 Modify the group. Step 5 Click Finish.

----End

A contact can be added to a group after added to my contacts.

Modifying Groups

You can perform the following operations to modify groups.

Step 1 On the web page, choose Preferences > Contacts. Step 2 Click Groups.

The Groups page is displayed.

Step 3 Select a group to modify and click Edit.

The Edit page is displayed.

Step 4 Modify the group. Step 5 Click Finish.

----End

Deleting Groups

You can perform the following operations to delete groups.

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Step 1 On the web page, choose Preferences > Contacts. Step 2 Click Groups.

The Groups page is displayed.

Step 3 Select a group to delete and click Delete.

A message "Are you sure you want to delete the group?" is displayed.

Step 4 Click OK.

----End

4.2.2 Ringtone

You can perform the following operations to set ringtones.

Step 1 On the web page, choose Preferences > Ringtone. Step 2 Select a ringtone type.



Default: If no intranet or extranet ringtone is set for an account, the default ringtone is played when there is an incoming call.

On-net: When there is an incoming call from an internal user, the intranet ringtone is played.

Off-net: When there is an incoming call from an external user, the extranet ringtone is played.

Step 3 Select a ringtone to use, and click Save.

----End



4.2.3 Key Tone

You can perform the following operations to set the key tone.

Step 1 On the web page, choose Preferences > Key Tone. Step 2 Select Enable or Disable. Step 3 Click Save.

----End

4.2.4 Wallpaper

You can perform the following operations to set wallpapers.

You can click Import Ringtone to import customized ringtones in .wav format.

When you place the pointer on a ringtone or select a ringtone, is displayed for you to delete the ringtone. The system ringtones cannot be deleted.

Step 1 On the web page, choose Preferences > Wallpaper. Step 2 Select a wallpaper to use, and click Save.

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----End



Click Import Wallpaper to import customized wallpapers in .jpg, .bmp, .png, or .gif format.



When you place the pointer on a wallpaper or select a wallpaper, is displayed for you to delete the ringtone. The system wallpapers cannot be deleted.

4.2.5 Answering Mode

You can perform the following operations to set the answering mode.

Step 1 On the web page, choose Preferences > Answering Mode. Step 2 Select Handsfree or Headset. Step 3 Click Save.

----End

4.3 Call Features

4.3.1 Call Forward

Enabling the Call Forward Function

You can perform the following operations to enable the call forward function:

Step 1 On the web page, choose Call Features > Call Forward. Step 2 Select a call forwarding mode from the Call Forward drop-down list box. Step 3 Select Message or Number.



Message: Incoming calls are forwarded to the voice mailbox.



Number: Incoming calls are forwarded to the associated number.

Step 4 Click Save.

----End

Disabling the Call Forward Function

You can perform the following operations to disable the call forward function:

Step 1 On the web page, choose Call Features > Call Forward. Step 2 Select Disable from the Call Forward drop-down list box. Step 3 Click Save.

----End

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4.3.2 Hotline

For details about how to set and use the hotline service, see 5.13 Hotline.

4.3.3 Call Waiting

You can perform the following operations to set the call waiting function.

Step 1 On the web page, choose Call Features > Call Waiting. Step 2 Select Enable or Disable. Step 3 Click Save.

----End

4.3.4 Automatic Answering

Enabling the Automatic Answering Function

You can perform the following operations to enable the automatic answering function.

Step 1 On the web page, choose Call Features > Automatic Answering. Step 2 Select Enable. Step 3 Select a value from the Delay Time drop-down list box. Step 4 Click Save.

----End

Disabling the Automatic Answering Function

You can perform the following operations to disable the automatic answering function.

Step 1 On the web page, choose Call Features > Automatic Answering. Step 2 Select Disable. Step 3 Click Save.

----End

4.3.5 Auto Dial

You can perform the following operations to set the Auto Dial function.

Step 1 On the web page, choose Call Features > Auto Dial. Step 2 Select Enable and set Dial After. Step 3 Click Save.

----End

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4.4 Button

4.4.1 Line & Programmable Button

Setting the Line Button

You can perform the following operations to set the line button.

On the line button that has no account can be set to the shortcut button.

Step 1 On the web page, choose Button > Line & Programmable Button. Step 2 Click the grey button next to the line button.

The Select Line Button Functions page is displayed.

Step 3 Select a function to use and set the parameters.

Table 3-1 describes the functions and parameters of the programmable button.

Step 4 Click Save.

----End

Setting the Programmable Button

You can perform the following operations to set the programmable button.

Step 1 On the web page, choose Button > Line & Programmable Button. Step 2 Click the grey button next to the programmable button.

The Select Programmable Button Functions page is displayed.

Step 3 Select a function to use and set the parameters.

Table 3-1 describes the functions and parameters of the programmable button.

Step 4 Click Save.

----End

4.4.2 # as Dial

You can perform the following operations to set the pond key (#) as the callout key.

Step 1 On the web page, choose Button > # as Dial. Step 2 Select Enable or Disable. Step 3 Click Save.

----End

4.4.3 Redail Button

You can perform the following operations to set the redial button.

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Step 1 On the web page, choose Button > Redail Button. Step 2 Select Redial directly or Display redial list. Step 3 Click Save.

----End

4.5 System

4.5.1 Date and Time

You can perform the following operations to set the date and time.

Step 1 On the web page, choose System > Date and Time. Step 2 Select Automatic or Manual.

If Manual is selected, the System Time must be set manually.

Step 3 Set the parameters based on site requirements. Step 4 Click Save.

----End

4.5.2 Language

You can perform the following operations to set the language.

Step 1 On the web page, choose System > Language. Step 2 Select a language from the Phone Language drop-down list box. Step 3 Click Save.

----End

4.5.3 Power Saving

Enabling the Auto Sleep

You can perform the following operations to enable the Auto Sleep function:

Step 1 On the web page, choose System > Power Saving. Step 2 Select Enable. Step 3 Select a value from the Hibernation Time drop-down list box. Step 4 Click Save.

----End

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Disabling the Auto Sleep

You can perform the following operations to disable the Auto Sleep function:

Step 1 On the web page, choose System > Power Saving. Step 2 Select Disable. Step 3 Click Save.

----End

Setting the Auto Brightness

You can perform the following operations to set the Auto Brightness function:

Step 1 On the web page, choose System > Power Saving. Step 2 Select Enable or Disable. Step 3 Click Save.

----End

4.5.4 Phone Lock

Enabling the Phone Lock Function

You can perform the following operations to enable the phone lock function:

Step 1 On the web page, choose System > Phone Lock. Step 2 Select Enable. Step 3 Select a value from the Lock After drop-down list box. Step 4 Click Save.

----End

Disabling the Phone Lock Function

You can perform the following operations to disable the phone lock function:

Step 1 On the web page, choose System > Phone Lock. Step 2 Select Disable. Step 3 Click Save.

----End

4.5.5 Restart

You can perform the following operations to restart the phone:

Step 1 On the web page, choose System > Restart.

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Step 2 Click Restart.

A message "Are you sure you want to restart the phone?" is displayed.

Step 3 Click OK.

----End

4.5.6 Restore Factory Defaults

You can perform the following operations to restore the factory settings.

Step 1 On the web page, choose System > Restore Factory Defaults. Step 2 Click Restore Factory Defaults.

A message "Are you sure you want to restore factory defaults?" is displayed.

Step 3 Click OK.

----End

4.6 Status

4.6.1 Network

On the web page, choose View Status > Network to view the network status.

4.6.2 Certificate

On the web page, choose View Status > Certificate to view the certificate information.

4.6.3 About Phone

On the web page, choose View Status > About Phone to view the phone information.

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5.1 Multiple Accounts and Lines



Multiple accounts: A maximum of two accounts can be registered with the eSpace7910.



Multiple lines: A maximum of two lines can be configured for an account on the eSpace7910.

5 Phone Usage

5.2 Answering Incoming Calls

5.2.1 Answering Calls Manually

If there is an incoming call when the phone is in idle state, you can pick up the phone, press Speaker button, press Headset button, or press the line key of the account to answer the call.

If the detailed information such as name, number, department, and profile picture of a contact is saved in my contacts or corporate directory, the information are displayed on the screen when there is incoming call from the contact.

5.2.2 Answering Calls Automatically

After the automatic answering function is enabled, the phone can answer calls automatically. For details about how to enable the automatic answering function, see 4.3.4 Automatic

Answering.

5.2.3 Rejecting Calls

When there is an incoming call, you can press Reject to reject the call.

5.2.4 Muting the Phone

After muting your phone, you can hear the other party but the other party cannot hear you.



Muting: During a call, press Volume button. is displayed in the status bar.



Unmuting: When a phone is muted, press Volume button to unmute the phone.

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5.2.5 Recording

During a call, you can perform the following operations to enable the recording function:

Step 1 Press More to switch between softkeys. Step 2 Press Record.

The recording function is enabled.

Step 3 Press Stop.

The recording function is disabled.

----End

To use the recording service, ensure that your account has been assigned the recording right. If you have any questions, contact the system administrator.

5.3 Making Calls

5.3.1 Making Calls by Typing Numbers

You can perform the following operations to make calls by typing numbers.

Step 1 Pick up the phone, press Speaker button, press Headset button, or press the line key of the

account. The dialing screen is displayed and the dial tone is played. The line indicator is steady green.

Step 2 Type the number of a contact, or press Up or Down to select a contact in the existing

contacts.

Step 3 Press Call.

----End



When you type the number of a contact, the phone automatically queries and displays the contact.



After a contact is selected, you can press Edit Dial to change the number of the contact.

5.3.2 Making Calls Using the Redial Button

Setting the Redial Button

Step 1 On the home screen, choose Apps > Settings > Button > Redial Button. Step 2 Select Redial directly or Display redial list.



Redial directly: Press Redial to redial the number that was dialed last time.



Display redial list: Press Redial to display the list of dialed numbers.

Step 3 Press Select.

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----End

Using the Redial Button

Step 1 Pick up the phone, press Speaker button, press Headset button, or press the line key of the

account.

Step 2 press Redial.

If Redial Button is set to Display redial list, the list of dialed numbers is displayed. You can select a number to dial, and press Call.

----End

On the home screen, press Redial to display the list of dialed numbers or redial the number that was dialed last time in hands-free mode.

5.3.3 Making Calls Using My Contacts

If a contact has been added to My Contacts, you can call the contact on the My Contacts screen.

Step 1 Press Contacts.

The My Contacts screen is displayed.

Step 2 Press Up or Down to search for a contact or type key words including first name, second

name, number, or pinyin in the Search text box to search for a contact.

Step 3 Select a contact and press Call.

----End

5.3.4 Making Calls Using History

Step 1 Press History.

On the displayed All Calls screen, press Left or Right to switch between the All Calls and Missed Calls screens.

Step 2 Press Up or Down to select a call record. Step 3 Press Call.

----End

When a call record is selected, press More to switch between softkeys., and press Edit Dial to change the number of the contact.

5.3.5 Making Calls Using the Corporate Directory

Step 1 Press Contacts.

The My Contacts screen is displayed.

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Step 2 Press Right to switch to the Corporate screen. Step 3 Press Up or Down to search for a contact or type key words including first name, second

name, number, or pinyin in the Search text box to search for a contact.

Step 4 Select a contact and press Call.

----End

5.3.6 Making Calls Using the eSpace Desktop

After the phone is linked to the eSpace Desktop, you can make calls using the eSpace Desktop.

Step 1 Type key words in the search text box or search for a contact in the corporate directory on the

eSpace Desktop.

Step 2 Click next to a contact.

The phone calls the contact in hands-free mode.

----End

5.3.7 Making Calls Using the Speed Dial Button

After the programmable Button or line Button is set as the speed dial Button, you can dial a specified number by pressing the programmable Button or line Button.

For details about how to set the speed dial Button, see 3.3.1 Programmable Button or 3.3.2

Line Button.

5.3.8 Making Emergency Calls

When a registered phone is locked, you can still make emergency calls.

Step 1 press Emerg.. Step 2 Type an emergency number. Step 3 Press Call.

----End

5.3.9 Auto Dial

After the Auto Dial function is enabled, the phone automatically makes a call if:



A number is typed on the dialing screen, and no dialing or hungup operation is performed in a specified period.



A contact is selected on the dialing screen, and no dialing or hungup operation is performed in a specified period.

Enabling the Auto Dial Function

Step 1 On the home screen, choose Apps > Settings > Preferences > Auto Dial.

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Step 2 Press Enable.

The Dial After field is displayed.

Step 3 Type a value. Step 4 Press Finish.

----End

Disabling the Auto Dial Function

Step 1 On the home screen, choose Apps > Settings > Preferences > Auto Dial. Step 2 Press Disable.

----End

5.4 Contacts

5.4.1 Adding Contacts

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 Press Add .

The Add Contact screen is displayed.

For existing contacts, you can press Up or Down to select a contact, and press More to switch between softkeys.

Step 3 Modify the contact information.

Select Office NO., Family NO., or Mobile NO., and press Primary. The selected number is set to the primary number to dial by default.

Step 4 Press Finish.

----End



On the home screen, select Contacts and press OK. The My Contacts screen is displayed.



On the My Contacts screen, select a contact and choose Details to view, call, modify, or delete the contact information.

5.4.2 Searching for Contacts

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 In the search text box, type key words of a contact, including first name, second name,

number, or name in pinyin.

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The phone searches for the contacts including the key words in my contacts, corporate directory, and call records, and displays the queried contacts.

----End

If contact groups have been created, you can press Left or Right to display the My Groups screen and search for contacts by group.

5.4.3 Modifying Contacts

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 Search for a contact to modify. For details about how to search for a contact, see 5.4.2

Searching for Contacts.

Step 3 press More to switch between softkeys, and choose Edit.

The Edit Contact screen is displayed.

Step 4 Modify the contact information. Step 5 Press Finish.

----End

5.4.4 Deleting Contacts

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 Search for a contact to delete For details about how to search for a contact, see 5.4.2

Searching for Contacts.

Step 3 Press More to switch between softkeys, and choose Delete.

A message "Delete contact?" is displayed.

Step 4 Press Delete.

----End

5.4.5 Adding Groups

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 Press Left or Right to switch to the My Groups screen. Step 3 Press Add. Step 4 Type a group name, select Group Ringtone, and press Add.

The Add screen is displayed.

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

Select Group Ringtone and press Modify to select a ringtone for the group.



Add is displayed only when there is at least one contact in the group.



A contact can be added to a group after added to my contacts.

Step 5 Press Select to select a contact.

Press Clear to deselect a contact.

Step 6 Press Add to add a contact to a group. Step 7 Press Finish to save the settings.

----End

On the My Groups screen, select a group, and press Details to view and call the contacts in the group.

5.4.6 Modifying Groups

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 Press Left or Right to switch to the My Groups screen. Step 3 Select a group to modify, press More to switch between softkeys, and press Edit. Step 4 Modify the group. Step 5 Press Finish.

----End

5.4.7 Deleting Groups

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 Press Left or Right to switch to the My Groups screen. Step 3 Select a group to delete, press More to switch between softkeys, and press Delete.

A message "Are you sure you want to delete the group?" is displayed.

Step 4 Press Delete.

----End

5.4.8 Deleting Contacts in a Group

Step 1 Press Contacts button.

The My Contacts screen is displayed.

Step 2 Press Left or Right to switch to the My Groups screen. Step 3 Select a group to modify, press More to switch between softkeys, and press Edit.

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The Edit page is displayed.

Step 4 Select a contact to delete, and press Delete.

The "Delete the group member?" is displayed.

Step 5 Press Delete.

----End

5.4.9 Corporate Directory

Before using the corporate directory function, ensure that the corporate directory server has been configured. If you have any questions, contact the system administrator.

Viewing Contact Details

You can perform the following operations to view the details of a contact in the corporate directory.

Step 1 Press Contacts.

The My Contacts page is displayed.

Step 2 Press Left or Right to switch to the Corporate screen. Step 3 Press Up or Down to select a contact to view. Step 4 Press Details.

----End

Adding Contacts in the Corporate Directory to My Contacts

You can perform the following operations to add a contact in the corporate directory to my contacts.

Step 1 Press Contacts.

The My Contacts page is displayed.

Step 2 Press Left or Right to switch to the Corporate screen. Step 3 Press Up or Down to select a contact, and press +Contacts.

The Add Contact screen is displayed.

Step 4 Modify the contact information. Step 5 Press Finish to save the settings. Step 6

----End

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5.5 History

5.5.1 Missed Call Notification

When there are missed calls:



The call record indicator is steady red.



The icon indicating the number of missed calls is displayed at the upper-right corner on the main call record menu.

After you view the missed calls, the indicator is off and the icon disappears.

5.5.2 Viewing History

Step 1 Press History button.

On the displayed ALL Calls screen, press Left or Right to switch between the ALL Calls and Missed Calls screens.

Step 2 To view the detailed information about a call record, select the call record and press Details.

----End



The received and dialed calls of a number are merged into one record. the missed calls of a number are merged into one record.



On the home screen, select History and press OK. The History screen is displayed.

5.5.3 Deleting History

Deleting a History

Step 1 Press History button.

On the displayed ALL Calls screen, press Left or Right to switch between the ALL Calls and Missed Calls screens.

Step 2 Select a record to delete. Step 3 Press More to switch between softkeys, and press Delete.

A message "Delete call record?" is displayed.

Step 4 Press Delete.

----End

Deleting All History

Step 1 Press History button.

On the displayed ALL Calls screen, press Left or Right to switch between the ALL Calls and Missed Calls screens.

Step 2 Press More to switch between softkeys, and press Clear.

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A message "Clear all call records?" is displayed.

Step 3 Press Clear.

----End

By pressing Clear, you can delete all call records on the current page.

5.5.4 Adding Contacts

Adding a New Contact

You can save a number as a new contact.

Step 1 Press Call Records.

On the displayed ALL Calls screen, press Left or Right to switch between the ALL Calls and Missed Calls screens.

Step 2 Select a call record. Step 3 Press More to switch between softkeys, and press +Contact. Step 4 On the displayed dialog box, select Save as New Contact, and click OK.

The Select a number save type dialog box is displayed.

Step 5 Select a number type and press Select.

The Add Contact screen is displayed.

Step 6 Edit the contact information, and press Finish.

----End

Modify an Existing Contact

You can modify the information of an existing contact.

Step 1 Press Call Records.

On the displayed ALL Calls screen, press Left or Right to switch between the ALL Calls and Missed Calls screens.

Step 2 Select a call record. Step 3 Press More to switch between softkeys, and press +Contact. Step 4 On the displayed dialog box, select Save to the existing contact list and click OK.

The Select Contact screen is displayed.

Step 5 Select the contact to modify, and press Select.

The Select a number save type dialog box is displayed.

Step 6 Change the number of the contact.



If a number exists for the selected number type, press Replace to replace the existing number.

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

If no number exists for the selected number type, press Select to save the number under this type.

The Add Contact screen is displayed.

Step 7 Edit the contact information, and press Finish.

----End

5.6 Call Hold

During call hold, the two parties in the call cannot hear each other.



Holding a call: During a call, press Hold to hold the call.



Resume a call: During active call hold, press Resume to resume the call.

5.7 Call Transfer

During a call, you can transfer the call to a third party. A call can be transferred in the following three modes:

Blind Transfer

Step 1 Press Transfer during a call.

Step 2 The blind transfer can be performed in the following ways:



Blind transfer A call is transferred to a third party directly.



Semi-attended transfer A call is transferred to a third party after the third party rings.(For eSpace UC1.1)



Fully-attended transfer A call is transferred to a third party after the third-party answers the call.

To enable the call transfer service for an account, at least two lines are configured for the account.

The call hold is enabled.



Type the number of a third party, press More to switch between softkeys, and press Done.



Press Up or Down to select a contact, and press Done.

----End

Semi-Attended Transfer(For eSpace UC1.1)

Step 1 Press Transfer during a call.

The call hold is enabled.

Step 2 Type the number of a third party or press Up or Down to select a contact.

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Step 3 Press Call. Step 4 When hearing the ring back tone, press Done.

----End

Fully-Attended Transfer

Step 1 Press Transfer during a call.

The call hold is enabled.

Step 2 Type the number of a third party or press Up or Down to select a contact. Step 3 Press Call.

After the third party answers the call, ask him or her whether to answer the call.

Step 4 If yes, press Done.

----End

5.8 Call Deflection

The call deflection function allows you to transfer a call to a third party directly.

Step 1 Press Transfer. Step 2 Type the number of a contact, or press Up or Down to select a contact in the existing

contacts.

Step 3 Press Transfer.

----End

5.9 Call Forward

After the call forward function is enabled, incoming calls that meet the call forward conditions are forwarded to the Voicemail or Number.

A call can be forwarded in the following modes:



Call forward unconditional (CFU) All incoming calls are forwarded to the Voicemail or Number.



Call forward on busy (CFB) When the phone is picked up, and in dialing or talking state, an incoming call is

forwarded to the Voicemail or Number.



Call forward on no reply (CFNR) When an incoming call is not answered in a specified period, the call is forwarded to the

Voicemail or Number.



Call forward offline (CFO) When the phone is offline, an incoming call is forwarded to the Voicemail or Number.

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To use the call forward service, ensure that your account has been assigned the call forward right. If you have any questions, contact the system administrator.



The call forward function is available only for the current account. For a new account, the call forward function must be enabled again.

Enabling the Call Forward Function

You can perform the following operations to enable the call forward function:

Step 1 On the home screen, choose Apps > Settings > Call Features > Call Forward. Step 2 Select a forward mode, and press Select. Step 3 Select a call forward destination.



Voice mailbox: Incoming calls are forwarded to the voice mailbox.



Associated number: Type the number of a third party, and press Select.

----End

Disabling the Call Forward Function

You can perform the following operations to disable the call forward function:

Step 1 On the home screen, choose Apps > Settings > Call Features > Call Forward. Step 2 Select Disable and press Select.

----End

5.10 Call Waiting

After the call waiting function is enabled, the new incoming call is displayed on the screen when the phone is in talking state.



To use the call waiting service, ensure that your account has been assigned the call waiting right. If you have any questions, contact the system administrator.



To use the call waiting service, at least two lines are configured for the account.

How to set

Step 1 On the home screen, choose Apps > Settings > Call Features. Step 2 Select Call Waiting, and press Enable or Disable.

----End

How to Use

If there is an incoming call when the phone is in talking state, you can:



Press Answer. Answer the new call and hold the original call.

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Press Ignore. Stop the ringtone of the new call. If the calling party does not hang up, you still can press

Answer to answer the call.



Press Reject. Reject the new call and display the original call screen.

5.11 Call Pickup

The following call pickup modes are supported:



Designated pickup Answer the calls of a specified account.



Co-group pickup Answer the calls of all accounts in a group.

To use the call pickup service, ensure that your account has been assigned the call pickup right. If you have any questions, contact the system administrator.

5.11.1 Designated Pickup

You can perform the following operations to use the designated pickup function:

Step 1 On the home screen, press More to switch between softkeys. Step 2 Press Pickup.

The dialing screen is displayed and the dial tone is played. The line indicator is steady green.

Step 3 Type the number of the designated phone and press Pickup.

----End

5.11.2 Co-Group Pickup

You can perform the following operations to enable the group pickup function:

Step 1 On the home screen, press More to switch between softkeys. Step 2 Press GPickup.

----End

5.12 Call Park

You can hold a call and resume the call on another phone within five minutes.

To use the call park service, ensure that your account has been assigned the call park right. If you have any questions, contact the system administrator.

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Enabling the Call Park Function

Step 1 Press More to switch between softkeys. Step 2 Press Park.

----End

Disabling the Call Park Function

Step 1 On the home screen of another phone, press More to switch between softkeys. Step 2 Press Unpark.

The dialing screen is displayed and the dial tone is played. The line indicator is steady green.

Step 3 Type a number, and press Unpark.

----End

5.13 Hotline

After the hotline function is enabled, you can pick up the phone, press Speaker button, press Headset button, or press the line key of the account. If no dialing operation is performed in a

specified period, the phone automatically dials the hotline number.

Enabling the Hotline Function

Step 1 On the web page, choose Call Features > Hotline. Step 2 Select Enable. Step 3 Type Hotline Number, and select a value from the Delay Time drop-down list box. Step 4 Click Save.

----End

Disabling the Hotline Function

Step 1 On the web page, choose Call Features > Hotline. Step 2 Select Disable. Step 3 Click Save.

----End

5.14 Automatic Callback(For eSpace UC2.0)

When the called number cannot be connected currently, you can enable the automatic callback (ACB) function. When the called number is in idle state, a call will be initiated automatically.

The following ACB modes are supported:

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ACB on busy When the called number is in busy state, you can enable the ACB on busy function.

When the called number is in idle state, a call will be initiated automatically.



ACB on no reply When the called number has no response, you can enable the ACB on no reply function.

When the called number has call records, a call will be initiated automatically.

To use the ACB service, ensure that your account has been assigned the ACB right. If you have any questions, contact the system administrator.

Using the ACB Function

Step 1 When you make a call, ACB is displayed. Step 2 Press ACB. If the ACB function is registered successfully, the ACB icon is displayed in the

status bar.

Step 3 When the called number is in idle state, a call will be initiated automatically. Step 4 After you and the called party both answer the call, the call is connected.

----End

After an ACB call is connected, the ACB record is deleted. A maximum of five ACB records can be saved.

Viewing ACB Records

Step 1 On the home screen, press More to switch between softkeys. Step 2 Press Callback list.

The Callback list screen is displayed.

----End

Select an ACB record, and press Cancel to delete the record.

5.15 Distinctive Ringtone

You can set distinctive ringtones for internal and external calls. For details, see 3.1.1 Ringtone. The ringtone priorities are described as follows in descending order: contact ringtone, group

ringtone, internal or external ringtone, and default ringtone.

To use the distinctive ringtone service, ensure that your account has been assigned the distinctive ringtone right. If you have any questions, contact the system administrator.

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5.16 Busy Lamp Field

After the busy lamp field (BLF) function is enabled, the status of the monitored account is displayed on the programmable key. You can press the programmable key to dial the monitored number.

For details about how to set the BLF, see 3.3.1 Programmable Button. For details about the indicator status, see 2.1.2 LED.



To use the BLF service, ensure that your account has been assigned the BLF right. If you have any questions, contact the system administrator.



Only Huawei eSpace UC1.1 solution supports the status monitoring function.

5.17 DND

After the do not disturb (DND) function is enabled, all incoming calls are rejected automatically but you can still make calls.



Enable the DND: On the home screen, press DND to enable the DND function.

DND enabled is displayed on the home screen, and is displayed in the status bar.



Disable the DND: In DND state, press DND to disable the DND function.

The DND function is available only for the current account. For a new account, the DND function must be enabled again.

5.18 Local Meetings

5.18.1 Creating Local Meetings

To use the local meeting service, at least two lines are configured for the account.

Creating Meetings Using Join Meeting

Step 1 When users A and B are talking, user A presses Conf to hold the current call, and hears the

dial tone.

Step 2 Type the number of user C, and press Call. Step 3 When user C answers the call, user A can talk with user C. User A presses Join to create a

local meeting.

----End

Creating Meetings Using Merging Calls

Step 1 The call between user A and user B is in talking state, and the call between user A and user C

is in hold state.

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Step 2 User A presses Merge to create a local meeting.

----End

5.18.2 Managing Local Meetings

After creating a local meeting, the initiator can manage the local meeting.

Adding Participants

Step 1 The initiator presses Add. Step 2 Type the number of a contact, press Contact to select a contact in my contacts, or press

History to select a contact in call records.

Step 3 Press Call. Step 4 Press Join after the contact answers the call.

----End

A local meeting supports a maximum of six channels of video calls.

Muting Participants

Step 1 Press the direction key to select a participant to mute. Step 2 Press Mute.

----End

Press Unmute to unmute the participant.

Removing Participants

Step 1 Press the direction key to select a participant to remove. Step 2 Press More to switch between softkeys, and press Remove.

A message "Remove the Participant?" is displayed.

Step 3 Press Yes.

----End

Holding Meetings



Hold a meeting: Press Hold.



Resume a meeting: Press Resume to resume a meeting in hold state.

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

When the initiator presses Hold, all participants' calls are held.



When a participant presses Hold, only the participant's call is held.

Ending Meetings

Step 1 Press More to switch between softkeys, and press End.

A message "End conference?" is displayed.

Step 2 Press Yes.



When the initiator presses End, the meeting is ended.



When a participant presses End, only the participant leaves the meeting.

----End

5.19 Shared Line between the Manager and the Secretary

A line is shared by the manager and secretary. When there is an incoming call for the manager, both the manager's phone and secretary's phone ring. The secretary determines whether to transfer the call to the manager.



To use the shared line service, ensure that your account has been assigned the shared line right. If you have any questions, contact the system administrator.



For details about how to configure a shared line between the manager and secretary, contact the system administrator.

Supposing:



Manager A's line 1 and secretary B's line 1 are shared. Manager A's line 2 and secretary B's line 2 are private lines.



User C calls the number of manager A's line 1.

Call Answered by the Manager

The manager presses Line 1 to answer the call from user C.

Call Transferred from the Secretary to the Manager

Step 1 Secretary B presses Line 1 to answer the call from user C.

When the indicator of manager A's line 1 is steady red, the secretary has answered the call.

Step 2 Secretary B presses Line 2 and type the number of the manager A's private line to call

manager A. User C's call is held.

Step 3 Manager A presses Line 2 to answer the call from secretary B.

User C's call is held.

Step 4 Manager A presses Line 1 to talk with user C.

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Secretary B is in hold state. Secretary B hangs up to end the call with manager A.

Step 5 Manager A or user C hangs up. The call ends.

----End

Call Barged by the Manager(For eSpace UC1.1)

Step 1 Secretary B presses Line 1 to answer the call from user C.

When the indicator of manager A's line 1 is steady red, the secretary has answered the call.

Step 2 Manager A presses Line 1. Step 3 Manager A presses Barge to talk with user C.

----End

Private Calls (For eSpace UC2.0)

The private call function is supported so that the manager's line is not shared by the secretary.

Only the manager's phone can be configured with the private call function.

After the private call function is enabled:

 

You can perform the following operations to enable or disable the private call function:

Step 1 On the home screen, press More to switch between softkeys, and press Private Call.

The Secretary Private Call screen is displayed.

Step 2 Press Enable or Disable to enable or disable the private call function.

After the private call function is enabled, the line key changes to .

----End

5.20 Message

The message function allows the calling party to leave voice messages so that you will not miss any calls.

User C calls manager A. The incoming call is only displayed on manager A's phone. Manger A's line is in talking state and secretary B's line is still in idle state.

To use the message service, ensure that your account has been assigned the message right. If you have any questions, contact the system administrator.

Enabling the Message Function

Enable the call forward function and set the call forward to the message. For details, see 5.9

Call Forward.

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Viewing Message

When there are unread voice messages, the number of unread voice messages is displayed on the message icon on the home screen, or the MWI indicator blinks every three seconds.

Step 1 Press Message.

The Message screen is displayed.

Step 2 Select a voice message, and press Call.

On the home screen, select Message and press OK. The Message screen is displayed.

----End

5.21 Input Method

The phone supports the following five input methods:



Chinese pinyin. The softkey is PINYIN.



English uppercase letter. The softkey is ABC.



English lowercase letter. The softkey is abc.



Digit. The softkey is 123.



Special character. The softkey is SYM.

You can perform the following operations to change the input method or delete characters:



Press abc, ABC, PINYIN, SYM, or 123 to change the input method.



Press to delete the character on the left of the cursor.

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6 eSpace UC-Related Functions

6.1 Association with the eSpace Desktop

6.1.1 Enabling the Association with the eSpace Desktop

Prerequisites



The Enterprise eSpace Desktop has been installed.



The eSpace 7910 IP phone has been installed.



The UC account has been configured.

Procedure

Step 1 Double-click .

To use the association service, ensure that your account has been assigned the association right. If you have any questions, contact the system administrator.

The Log in page is displayed, as shown in Figure 6-1.

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Figure 6-1 Login

Step 2 Enter UC account and Password. Step 3 Click Settings.

The server setting page is displayed.

Step 4 Set the parameters by referring to Figure 6-2.

To set UC account, Password, Server, and Server IP Address, contact the system administrator.

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Figure 6-2 Association server settings

Step 5 Click Log In.

The eSpace Desktop is displayed.

Step 6 Select Take IP Phone as call equipment, as shown in Figure 6-3.

The IP phone has been associated with the eSpace Desktop, and the line key changes to

Figure 6-3 Association with the eSpace Desktop

----End

6.1.2 Using the Association with the eSpace Desktop

If the phone has been associated with the eSpace Desktop, the phone status including idle, ringing, dialing, and talking are displayed on the eSpace Desktop client. You can use the eSpace Desktop client to dial, answer, reject, and transfer calls for the phone.

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Answering or Rejecting Calls Using the eSpace Desktop

When there is an incoming call, the eSpace Desktop and IP phone ring simultaneously, as shown in Figure 6-4.

Figure 6-4 Incoming call page on the eSpace Desktop



Click Answer to replace the IP phone to answer the call.



Click Reject to replace the IP phone to reject the call.

Transferring Calls Using the eSpace Desktop

When there is an incoming call, the eSpace Desktop and IP phone ring simultaneously, as shown in Figure 6-5.

Figure 6-5 Incoming call page on the eSpace Desktop

Step 1 Click Forward.

The Forward-to number dialog box is displayed, as shown in Figure 6-6.

Figure 6-6 Forward-to number dialog box

Step 2 Click next to the account to forward.

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The numbers of the contact are displayed, as shown in Figure 6-7.

Figure 6-7 Numbers of the contact

Step 3 Click a number. The call is forwarded to the number.

----End

Making Calls Using the eSpace Desktop

Method 1:

Step 1 Click next to the account to call, as shown in Figure 6-8.

Figure 6-8 eSpace Desktop client

Step 2 Click a number of the account, as shown in Figure 6-9.

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Figure 6-9 Dialing a number using the eSpace Desktop

----End

Method 2:

Step 1 Click . The dial pad is displayed, as shown in Figure 6-10.

Figure 6-10 Dial pad

Step 2 Enter a phone number and click .

----End

Switching from IP Phone to eSpace Desktop

Step 1 Click on the talking page of the eSpace Desktop.

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The communication modes are displayed, as shown in Figure 6-11.

Figure 6-11 Communication modes

Step 2 Click Communicate by PC.

----End

To switch a call from the eSpace Desktop to the phone, you can click Communicate by phone.

Figure 6-12 shows the talking page on the eSpace Desktop.

Figure 6-12 Talking page on the eSpace Desktop



Press to hold the call.



Press to transfer the call.



Press to end the call.

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

and are available only when a user uses the eSpace Desktop to talk with the other party.

If you hold a call actively, click to resume the call.

6.2 One-Key Switch (For eSpace UC2.0)

After the One-Key Switch function is enabled, you can transfer a call from the IP phone to the mobile phone or retrieve the call from the mobile phone to the IP phone.

To use the One-Key Switch service, ensure that your account has been assigned the One-Key Switch right. If you have any questions, contact the system administrator.

Switching Calls Made by the IP Phone to the Mobile Phone

Step 1 On the talking screen, press More to switch between softkeys, and press Switch.

The dialing screen is displayed.

Step 2 Type a number and press Call. Step 3 Answer the call using the mobile phone.

The One-Key Switch talking screen is displayed.

----End

Switching Calls Answered by the IP Phone to the Mobile Phone

Step 1 On the talking screen, press More to switch between softkeys, and press Switch. Step 2 Answer the call using the mobile phone.

The One-Key Switch talking screen is displayed.

----End

Retrieving Calls from the Mobile Phone to the IP Phone

Press Retrieve Call to retrieve the call from the mobile phone to the IP phone.

Switching Calls Answered by the Mobile Phone to the IP Phone

When there is an incoming call on the mobile phone, press More on the home screen, and press Switch to transfer the call to the IP phone.

6.3 Instant Meetings (For eSpace UC2.0)

Creating Instant Meetings

You can perform the following operations to create an instant meeting.

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Step 1 Press Conf on the home screen.

The dialing screen is displayed.

Step 2 Type the number of a contact, press Contact to select a contact in my contacts, or press

History to select a contact in call records.

Step 3 Press Add.

The Participant List screen is displayed.



Adding participants: Press More to switch between softkeys, and press Add. For details, see Adding Participants.



Deleting participants: Select a participant to delete, press More to switch between softkeys, and press Delete.

Step 4 Press Start.



A maximum of 20 participants can join an instant meeting. If there are more than 20 contacts in the participant list, only the first 20 contacts (including yourself) can join the meeting.



Select a participant, and press Other to change the invitation number.

----End

Adding Participants

Step 1 The initiator presses Add. Step 2 Type the number of a contact, press Contact to select a contact in my contacts, or press

History to select a contact in call records.

Step 3 Press Call. Step 4 Press Join after the contact answers the call.

----End

Muting Participants

Step 1 Press the direction key to select a participant to mute. Step 2 Press Mute.

----End

Press Unmute to unmute the participant.

Removing Participants

Step 1 Press the direction key to select a participant to remove. Step 2 Press More to switch between softkeys, and press Remove.

A message "Remove the Participant?" is displayed.

Step 3 Press Yes.

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----End

Holding Meetings

 

Ending Meetings

Step 1 Press More to switch between softkeys, and press End.

A message "End conference?" is displayed.

Step 2 Press Yes.

 

----End

Hold a meeting: Press Hold. Resume a meeting: Press Resume to resume a meeting in hold state.

When the initiator presses Hold, all participants' calls are held. When a participant presses Hold, only the participant's call is held.

When the initiator presses End, the meeting is ended. When a participant presses End, only the participant leaves the meeting.

6.4 Group Meeting (For eSpace UC2.0)

Creating Group Meetings

You can perform the following operations to create a group meeting.

Step 1 Press Contacts.

The My Contacts screen is displayed.

Step 2 Press Left or Right to switch to the My Groups screen. Step 3 Select a group and press Conf.

The Participant List screen is displayed.



Adding participants: Press More to display the softkeys, and press Add. For details, see

Adding Participants.



Deleting participants: Select a participant to delete, press More to display the softkeys, and press Delete.

Step 4 Press Start.



A maximum of 20 participants can join a group meeting. If there are more than 20 contacts in the participant list, only the first 20 contacts (including yourself) can join the meeting.



Select a participant, and press Other to change the invitation number.

----End

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Adding Participants

Step 1 The initiator presses Add. Step 2 Type the number of a contact, press Contact to select a contact in my contacts, or press

History to select a contact in call records.

Step 3 Press Call. Step 4 Press Join after the contact answers the call.

----End

Muting Participants

Step 1 Press the direction key to select a participant to mute. Step 2 Press Mute.

----End

Press Unmute to unmute the participant.

Removing Participants

Step 1 Press the direction key to select a participant to remove. Step 2 Press More to display the softkeys, and press Remove.

A message "Remove the Participant?" is displayed.

Step 3 Press Yes.

----End

Holding Meetings



Hold a meeting: Press Hold.



Resume a meeting: Press Resume to resume a meeting in hold state.



When the initiator presses Hold, all participants' calls are held.



When a participant presses Hold, only the participant's call is held.

Ending Meetings

Step 1 Press More to display the softkeys, and press End.

A message "End conference?" is displayed.

Step 2 Press Yes.



When the initiator presses End, the meeting is ended.



When a participant presses End, only the participant leaves the meeting.

----End

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6.5 Status Presence (For eSpace UC2.0)

After a contact in the corporate directory is added to my contacts and set as the speed dial number, the status of the contact can be displayed in real time.

The status are described as following:



Green: The phone is in idle status.



Red: The phone is picked up, and in dialing or talking state.



Grey: The phone is offline.

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7 FAQs

7.1 How to View the Detailed Information of the Phone

Question

How can I view the detailed information of the phone, including IP address, software version, and sequence number?

Answer

Step 1 On the home screen, choose Applications > Set > Status. Step 2 Select an item and click View.

----End

7.2 How to Set the Language

Question

How can I set the language displayed on the screen?

Answer

Step 1 On the home screen, choose Applications > Set > System > Language. Step 2 Select a language. Step 3 Press Select.

----End

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7.3 How to Change the Default Ringtone

Question

How can I change the default ringtone?

Answer

Step 1 On the home screen, choose Applications > Set > Customization > Ringtone.

The Ringtone screen is displayed.

Step 2 Select Default Ringtone and press Select. Step 3 Select a ringtone to use. Step 4 Press Select.

----End

7.4 How to Adjust the Volume of the Ringtone

Question

How can I adjust the volume of the ringtone?

Answer

Press Mute Key to adjust the volume of the ringtone when the phone is in idle or ringing state.

7.5 How to Transfer Incoming Calls to the Voice Mailbox or an Associated Number

Question

How can I transfer incoming calls to the voice box or an associated number?

Answer

For details, see 5.9 Call Forward.

7.6 How to Retrieve Voice Messages

Question

How can I retrieve voice messages?

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Huawei IP Phone eSpace 7910 User Manual

7 FAQs

Issue 01 (2012-10-15)

Huawei Proprietary and Confidential

Answer

Step 1 Press Voice Mailbox.

The Voice Mailbox screen is displayed.

Step 2 Select a voice message, and press Call to retrieve the message.

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Huawei IPP7910 User Manual

Specifications and Main Features

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User Manual