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Issue 01 (2011-10-18)Huawei Proprietary and Confidential
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service ManualAbout This Document
About This Document
Overview
GPON terminal EchoLife HG8010/HG8240B/HG8245T/HG8247T (hereafter referred to as the
HG8010/HG8240B/HG8245T/HG8247T) is an indoor optical network terminal (ONT)
designed for home users and small office and home office (SOHO) users. This document
provides the appearance and specifications of the HG8010/HG8240B/HG8245T/HG8247T, and
describes its configuration and usage, which helps you know the HG8010/HG8240B/HG8245T/
HG8247T quickly.
Product Version
The following table lists the product versions related to this document.
Product Name
EchoLife HG8010/
HG8240B/HG8245T/
HG8247T
Intended Audience
The intended audience of this document is as follows:
lTechnical support engineers
lMaintenance engineers
Update History
Product Version
V200R005C00&C01
Updates between document versions are cumulative. Therefore, the latest document version
contains all updates made to previous versions.
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3.1 Before Your Start..............................................................................................................................................22
3.2 Configuring the Service by Using the NMS.....................................................................................................24
3.2.1 Data Plan..................................................................................................................................................24
3.2.2 Configuring GPON FTTH Layer 2 Internet Access Service on the NMS..............................................29
3.2.3 Configuring GPON FTTH Layer 3 Internet Access Service on the NMS..............................................42
3.2.4 Configuring GPON FTTH Voice Service (H.248 Protocol) on the NMS...............................................57
3.2.5 Configuring GPON FTTH Voice Service (SIP Protocol) on the NMS...................................................74
3.2.6 Configuring GPON FTTH Layer 2 Multicast Service on the NMS........................................................91
3.2.7 Configuring GPON FTTH Layer 3 Bridge Multicast Service on the NMS..........................................108
3.3 Configuration by Using OLT Commands......................................................................................................128
3.3.1 Data Plan................................................................................................................................................128
3.3.2 Configuring the GPON FTTH Layer 2 Internet Access Service on the OLT CLI................................131
3.3.3 Configuring the GPON FTTH Layer 3 Internet Access Service on the OLT CLI................................138
3.3.4 Configuring the GPON FTTH VoIP Service (H.248 Protocol) on the OLT CLI.................................150
3.3.5 Configuring the GPON FTTH VoIP Service (SIP Protocol) on the OLT CLI.....................................166
3.3.6 Configuring the GPON FTTH Layer 2 Multicast Service on the OLT CLI.........................................181
3.3.7 Configuring the GPON FTTH Layer 3 Bridge Multicast Service on the OLT CLI..............................189
3.4 Configuration on the Web Page......................................................................................................................202
3.4.2 Data Plan................................................................................................................................................212
3.4.3 Locally Logging in to the Web Interface...............................................................................................214
3.4.4 Configuring the Internet Access Service on the Web Page...................................................................216
3.4.5 Configuring the SIP-based Voice Service on the Web Page.................................................................219
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3.5.2 Data Plan................................................................................................................................................237
3.5.3 Configuring the Internet Access Service Through the U2560...............................................................239
3.5.4 Configuring SIP-based Voice Service Through the U2560..................................................................243
3.5.5 Configuring the H.248-based Voice Service Through the U2560........................................................250
3.5.6 Configuring the Wi-Fi Access Service Through the U2560.................................................................257
3.6 Operation Guide on the XML Configuration File..........................................................................................263
3.6.1 Operation Guide on the XML Configuration File (on the Web Page)..................................................264
3.6.2 Operation Guide on the XML Configuration File (on the U2000)........................................................265
4 Web Page Reference..................................................................................................................272
4.1.1 WAN Information..................................................................................................................................274
4.1.2 VoIP Information...................................................................................................................................274
4.1.4 Eth Port Information..............................................................................................................................275
4.1.5 DHCP Server Information.....................................................................................................................276
4.2.1 WAN Configuration..............................................................................................................................278
4.5.1 IP Filter Configuration...........................................................................................................................288
4.5.2 MAC Filter Configuration.....................................................................................................................289
4.5.4 DoS Configuration.................................................................................................................................291
4.5.5 ONT Access Control Configuration......................................................................................................292
4.9.1 VoIP Interface Configuration................................................................................................................305
4.9.2 VoIP User Configuration.......................................................................................................................311
4.10 System Tools................................................................................................................................................312
4.10.8 ONT Authentication............................................................................................................................316
4.10.9 Time Setting........................................................................................................................................317
5 Maintenance and Troubleshooting........................................................................................321
5.1 Frequently Used Methods for Troubleshooting..............................................................................................322
5.2 General Troubleshooting Flowchart and Methods.........................................................................................322
5.3 Tools Used for Troubleshooting.....................................................................................................................326
5.3.1 Digital Multimeter.................................................................................................................................326
5.3.2 Optical Power Meter..............................................................................................................................327
5.4 Remote Maintenance and Troubleshooting on the Web Page........................................................................330
5.4.1 Remotely Logging in to the Web Page..................................................................................................330
5.5 Maintenance and Troubleshooting on the NMS.............................................................................................332
5.5.8 Local Loopback and Remote Loopback on a POTS Port......................................................................344
5.5.9 VoIP Loop-Line Test.............................................................................................................................346
5.6 Maintenance and Troubleshooting on the OLT CLI......................................................................................347
5.6.1 Querying and Deleting Performance Statistics of an ETH Port............................................................347
5.7 Troubleshooting the FTTx GPON Service.....................................................................................................349
5.7.1 ONU Abnormal State............................................................................................................................349
5.7.2 Troubleshooting the FTTH Service (OLT + HG Series ONT).............................................................376
5.8 Troubleshooting Cases of ONU Status Abnormality.....................................................................................388
5.8.1 Failure to Go Online of an ONT............................................................................................................388
5.8.2 ONU Profile Mismatch..........................................................................................................................393
5.8.3 Failure to Automatically Discover an ONU..........................................................................................394
5.8.4 ONU Frequently Goes Online and Offline............................................................................................399
5.8.5 Other ONU Faults..................................................................................................................................407
6.2 Protocols and Standards..................................................................................................................................419
7 Acronyms and Abbreviations.................................................................................................420
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EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual1 Safety Precautions
1 Safety Precautions
To ensure normal running of the device, read the safety precautions carefully before operating
the device, and comply with the precautions when performing the operations.
Basic Requirements
lKeep the device dry during storage, transportation, and running of the device.
lPrevent the device from colliding with other objects during storage, transportation, and
running of the device.
lInstall the device in strict compliance with the vendor requirements.
lDo not uninstall the device without permission. Contact the specified service center when
a fault occurs on the device.
lNo enterprise or personnel should modify the structure, security design, or performance
design of the device without authorization.
lAbide by local laws and regulations and respect the legal rights of others when using the
device.
Environment Requirements
lInstall the device in a well-ventilated place that is not directly exposed to sunlight.
lKeep the device clean.
lKeep the device away from water sources or wet places.
lDo not place any objects on the device. This is to protect the device from damages, such
as overheat or distortion, which can be caused by such objects.
lLeave a space of at least 10 cm around the device for heat dissipation.
lKeep the device away from heat sources or fire sources, such as electrical heaters and
candles.
lKeep the device away from the electrical appliances with strong magnetic fields or strong
electric fields, such as microwave ovens, refrigerators, and mobile phones.
Instructions for Use
lUse the accessories delivered with the device, or use those recommended by the vendor,
such as the power adapter and battery.
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Service Manual1 Safety Precautions
lThe power supply voltage of the device must meet the requirements on the input voltage
of the device.
lKeep power plugs clean and dry to avoid electric shocks or any other hazards.
lDry your hands before removing or inserting cables.
lStop the device and switch off the power before removing or inserting cables.
lSwitch off the power and remove all the cables, including the power cable, optical fibers,
and network cables, from the device during periods of lightning activity.
lSwitch off the power and remove the power plug if the device needs to be shut down for a
long time.
lProtect the device from ingress of water or other liquids. If such an accident occurs, switch
off the power immediately and remove all the cables, including the power cable, optical
fibers, and network cables, from the device. Contact the specified service center in the case
of a device failure.
lDo not stamp, pull, drag, or excessively bend the cables because they may get damaged.
Damaged cables can cause a device failure.
lDo not use the cables that are damaged or have deteriorated.
lDo not look directly into the optical port on the device without eye protection. The laser
emitted from the optical port can injure your eyes.
lIn case of any abnormalities, such as smoke, abnormal sound, or odor from the device,
immediately stop the device, switch off the power, and remove all cables, including the
power cable, optical fibers, and network cables, from the device. Contact the specified
service center in the case of a device failure.
lPrevent foreign objects such as metal objects from dropping into the device through the
heat dissipation mesh.
lProtect the outer case of the device from scratches, because the paint that peels off in the
scratched areas can cause device abnormalities. If the paint falls into the device it may cause
short circuits. In addition, peeled-off paint can cause an allergic reaction to the human body.
lEnsure that the device is kept out of the reach of children. Guard against risks such as
children playing with the device or swallowing small parts of the device.
Instructions for Cleaning
lBefore cleaning the device, stop the device from running, switch off the power, and remove
all cables, including the power cable, optical fibers, and network cables, from the device.
When inserting and removing optical fibers, keep the optical fiber connectors clean.
lDo not use cleaning fluid or spray-on detergent to clean the outer case of the device. Use
a soft cloth instead.
Instructions for Environment Protection
lPut the retired device and batteries at the specified recycle place.
lAbide by local laws and regulations to handle packaging materials, run-out batteries and
retired devices.
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EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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Service Manual2 System Overview
2.1 Product Introduction
This topic provides the appearance and describes the ports and LEDs of the HG8010/HG8240B/
HG8245T/HG8247T.
The HG8010/HG8240B/HG8245T/HG8247T is an indoor optical network terminal (ONT)
designed for home users and small office and home office (SOHO) users. Its upper shell adopts
the natural heat dissipation material, and its optical port adopts the dust-proof design with a
rubber plug. The HG8010/HG8240B/HG8245T/HG8247T is eye-pleasing and energy-efficient.
It can be deployed on a workbench or mounted on a wall, meeting users' deployment
requirements in different scenarios.
CAUTION
The series ONTs are used indoors only. Do not install them outdoors or in outdoor cabinets.
By using the gigabit-capable passive optical network (GPON) technology, the HG8010/
HG8240B/HG8245T/HG8247T provides a high-speed data channel through a single optical
fiber with an upstream rate of 1.244 Gbit/s and a downstream rate of 2.488 Gbit/s. In this way,
you can enjoy quality high-speed data service, voice service, and video service. In addition, the
HG8245T and HG8247T provide reliable wireless access service, and convenient storage and
file sharing services within a home network.
As an ONT, the HG8010/HG8240B/HG8245T/HG8247T provides convenient and efficient
remote management functions. The HG8010/HG8240B/HG8245T/HG8247T supports ONT
Management and Control Interface (OMCI) protocol and the U2560 (Huawei TR-069 server)
and manages all home terminals in a unified manner, thus implementing remote fault diagnosis,
service provisioning, and performance statistics measurement.
2.1.1 Appearance
This topic provides the appearance of the HG8010/HG8240B/HG8245T/HG8247T.
Figure 2-1, Figure 2-2, Figure 2-3 and Figure 2-4 show the appearance of the HG8010/
HG8240B/HG8245T/HG8247T.
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Service Manual2 System Overview
Table 2-4 Descriptions of the ports on the side panel of the HG8240
Port and ButtonFunction
BBU
RESET
Ports on the HG8245T
Figure 2-9 and Figure 2-10 show the ports on the rear panel and side panel of the HG8245T
respectively.
Figure 2-9 Ports on the rear panel of the HG8245T
Indicates the external backup battery monitoring port, used for
connecting to the backup battery for monitoring the battery.
Indicates the reset button. Press the button for a short time to
reset the device; press the button for a long time (longer than
10s) to restore the device to the default settings and reset the
device.
Table 2-5 Descriptions of the ports on the rear panel of the HG8245T
Port and Button
Function
Indicates the optical port. The optical port is equipped with a
rubber plug and is connected to an optical fiber for upstream
OPTICAL
transmission.
The type of the optical connector connected to the OPTICAL
port is SC/APC.
LAN1-LAN4
TEL1-TEL2
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EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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Service Manual2 System Overview
Figure 2-12 Ports on the side panel of the HG8247T
2.1.3 LEDs
Table 2-8 Descriptions of the ports on the side panel of the HG8247T
Port and Button
BBU
USB
WLAN
WPSIndicates the WLAN data encryption switch.
RESET
Function
Indicates the external backup battery monitoring port, used for
connecting to the backup battery for monitoring the battery.
Indicates the USB host port, used for connecting to a USB
storage device.
Indicates the WLAN button, used for enabling or disabling the
WLAN function.
Indicates the reset button. Press the button for a short time to
reset the device; press the button for a long time (longer than
10s) to restore the device to the default settings and reset the
device.
This topic provides the appearance of the LEDs on the HG8010/HG8240B/HG8245T/
HG8247T and describes the indications of these LEDs.
Figure 2-13, Figure 2-14, Figure 2-15 and Figure 2-16 show the LEDs on the HG8010,
HG8240B, HG8245T and HG8247T respectively.
Figure 2-13 LEDs on the HG8010
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Terminal
Service Manual2 System Overview
LED Status
No.
PONLOS
Indication
2Blinks quickly
(twice per
second)
3Always onOff
4OffBlinks slowly
Blinks quickly
5
(twice per
second)
OffThe ONT is attempting to set up a
(once two
seconds)
Blinks quickly
(twice per
second)
2.2 Typical Network Applications
This topic describes the typical network applications of the HG8010/HG8240B/HG8245T/
HG8247T.
As a network terminal, the HG8010/HG8240B/HG8245T/HG8247T is deployed at the GPON
access layer and connects home users and SOHO users to the Internet through optical upstream
ports. On the local area network (LAN) side, the HG8010/HG8240B/HG8245T/HG8247T
provides abundant hardware ports to meet various network requirements of home users and
SOHO users.
connection to the OLT.
The connection between the ONT
and the OLT is set up.
The Rx optical power of the ONT is
lower than the optical receiver
sensitivity.
The OLT detects that the ONT is a
rogue ONT.
Network Topology of the HG8010
Figure 2-17 shows the position of the HG8010 in a network.
Figure 2-17 Network topology of the HG8010
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EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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Service Manual2 System Overview
lIn the upstream direction, the HG8010 is connected to the optical splitter and the network-
side OLT through the passive optical network (PON) port, namely the OPTICAL port, to
provide integrated access services.
lIn the downstream direction, the HG8010 is provides a 10/100/1000M Base-T Ethernet
port for connecting to a home gateway. The home gateway then can be connected to a PC,
STB, or video phone to provide high-speed data and video services.
Network Topology of the HG8240B
Figure 2-18 shows the position of the HG8240B in a network.
Figure 2-18 Network topology of the HG8240B
lIn the upstream direction, the HG8240B is connected to the optical splitter and the network-
side OLT through the passive optical network (PON) port, namely the OPTICAL port, to
provide integrated access services.
lIn the downstream direction, the HG8240B is connected to various terminals through the
following LAN-side ports to implement the triple play service:
– Four 10/100/1000M Base-T Ethernet ports, which can be connected to terminals such
as PCs, STBs, and video phoned to provide the high-speed data and video services.
– Two TEL ports, which can be connected to telephone sets or fax machines to provide
superior and cost-effective voice over IP (VoIP), fax over IP (FoIP), and modem over
IP (MoIP) services.
Network Topology of the HG8245T
Figure 2-19 shows the position of the HG8245T in a network.
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Service Manual3 Configuration
3 Configuration
About This Chapter
Context
This topic describes how to configure services through the NMS, the OLT CLI, the Web page
or the U2560.
NOTE
l The procedures for configuring HG8010/HG8240B/HG8245T/HG8247T are similar. The following
sections consider HG8247 as an example.
l The following descriptions use V800R008C01 as the OLT, U2000 V100R003C00 as the BMS, and
U2560 V100R002C00 as the TR-069 server. Screen shots may vary with different versions but the
configuration procedures are similar. For details about configuration procedures, see the BMS
configuration manuals.
3.1 Before Your Start
This section provides common methods for configuring ONT services.
3.2 Configuring the Service by Using the NMS
This topic describes how to configure Internet access service, VoIP service and IPTV service
by using the NMS.
3.3 Configuration by Using OLT Commands
This topic describes how to configure the Internet access service, VoIP service and IPTV service
by using OLT commands.
3.4 Configuration on the Web Page
This topic describes how to configure Internet access service, VoIP service and Wi-Fi service
on the Web page.
3.5 Configuring the Service by Using U2560
This topic describes how to configure the Internet access service, VoIP service and Wi-Fi service
by using U2560.
3.6 Operation Guide on the XML Configuration File
This topic describes how to issue the XML configuration files on the Web page and on the
U2000.
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EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
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Service Manual3 Configuration
3.1 Before Your Start
This section provides common methods for configuring ONT services.
Methods for configuring ONT services include configuring services by using the OLT
commands, U2000, Web interface, TR-069 server and by issuing XML configuration file. Table
3-1 shows the application scenario of each configuration method.
Table 3-1 Application scenario of each configuration method
Configurati
on Method
OLT
commands
U2000
Web
interface
TR-069
server
Application Scenario
This method uses the OMCI protocol to configure ONT services. It can be
used to add ONTs, configure ONT port attributes and port VLANs, and to
enable the Layer 2 service channels between the OLT and ONTs. It can
implement all configurations for Layer 2 services such as the Layer 2 Internet
access service and the Layer 2 multicast service. In the case of configuring
Layer 3 services such as the WAN port, ONT voice service, and Wi-Fi
service, coordination of one or more other methods is required.
This method can be used to configure Layer 2 services for the ONT by using
the OMCI protocol, and to configure ONT value-added service profile and
customized parameters. Customized parameters can be configured after batch
adding general configurations to facilitate configuration efficiency. This
method is recommended in batch service provisionings.
This method uses Web interface of the ONT to configure related ONT
parameters. In this method, batch configuration is not supported, and the
coordination of OLT commands or the U2000 is required. It is simple and is
generally used in the deployment.
All the configurable nodes of the ONT are defined on the TR-069 server. The
TR-069 server supports real-time configuration and status query. In this
method, the coordination of OLT commands or the U2000 is required.
Issuing XML
configuration
file
Table 3-2 lists configuration methods supported in the FTTH service.
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The ONT voice service and gateway involve a large amount of configuration
information, most of which is not defined in the OMCI protocol and cannot
be configured on Web interface or the U2000. This method functions as a
supplement to Web interface and the U2000. In this method, the coordination
of OLT commands or the U2000 is required. This method is not recommended
because it is complex.