No part of this document may be reproduced or transmitted in any form or by any means without prior written
consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the
customer. All or part of the products, services and features described in this document may not be within the
purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information,
and recommendations in this document are provided "AS IS" without warranties, guarantees or representations
of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:http://www.huawei.com
Email:support@huawei.com
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 GPON Terminal
Service ManualAbout This Document
About This Document
Overview
GPON terminal EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/HG8447 (hereafter
referred to as the HG8010/HG8110/HG8240/HG8245/HG8247/HG8447) is an indoor optical
network terminal (ONT) designed for home users and small office and home office (SOHO)
users. This document provides the appearance and specifications of the HG8010/HG8110/
HG8240/HG8245/HG8247/HG8447, and describes its configuration and usage, which helps you
know the HG8010/HG8110/HG8240/HG8245/HG8247/HG8447 quickly.
Product Version
The following table lists the product versions related to this document.
3.1 Before Your Start..............................................................................................................................................29
3.2 Configuring the Service by Using the NMS.....................................................................................................31
3.2.1 Data Plan..................................................................................................................................................31
3.2.2 Configuring GPON FTTH Layer 2 Internet Access Service on the NMS..............................................36
3.2.3 Configuring GPON FTTH Layer 3 Internet Access Service on the NMS..............................................48
3.2.4 Configuring GPON FTTH Voice Service (H.248 Protocol) on the NMS...............................................62
3.2.5 Configuring GPON FTTH Voice Service (SIP Protocol) on the NMS...................................................78
3.2.6 Configuring GPON FTTH Layer 2 Multicast Service on the NMS........................................................94
3.2.7 Configuring GPON FTTH Layer 3 Bridge Multicast Service on the NMS..........................................110
3.3 Configuration by Using OLT Commands......................................................................................................129
3.3.1 Data Plan................................................................................................................................................129
3.3.2 Configuring the GPON FTTH Layer 2 Internet Access Service on the OLT CLI................................132
3.3.3 Configuring the GPON FTTH Layer 3 Internet Access Service on the OLT CLI................................139
3.3.4 Configuring the GPON FTTH VoIP Service (H.248 Protocol) on the OLT CLI.................................151
3.3.5 Configuring the GPON FTTH VoIP Service (SIP Protocol) on the OLT CLI.....................................167
3.3.6 Configuring the GPON FTTH Layer 2 Multicast Service on the OLT CLI.........................................182
3.3.7 Configuring the GPON FTTH Layer 3 Bridge Multicast Service on the OLT CLI..............................190
3.4 Configuration on the Web Page......................................................................................................................203
3.4.2 Data Plan................................................................................................................................................213
3.4.3 Locally Logging in to the Web Interface...............................................................................................215
3.4.4 Configuring the Internet Access Service on the Web Page...................................................................217
3.4.5 Configuring the SIP-based Voice Service on the Web Page.................................................................220
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
3.5.2 Data Plan................................................................................................................................................238
3.5.3 Configuring the Internet Access Service Through the U2560...............................................................240
3.5.4 Configuring SIP-based Voice Service Through the U2560..................................................................244
3.5.5 Configuring the H.248-based Voice Service Through the U2560........................................................251
3.5.6 Configuring the Wi-Fi Access Service Through the U2560.................................................................258
3.6 Operation Guide on the XML Configuration File..........................................................................................264
3.6.1 Operation Guide on the XML Configuration File (on the Web Page)..................................................265
3.6.2 Operation Guide on the XML Configuration File (on the U2000)........................................................266
4 Maintenance and Troubleshooting........................................................................................273
4.1 Frequently Used Methods for Troubleshooting..............................................................................................274
4.2 General Troubleshooting Flowchart and Methods.........................................................................................274
4.3 Tools Used for Troubleshooting.....................................................................................................................278
4.3.1 Digital Multimeter.................................................................................................................................278
4.3.2 Optical Power Meter..............................................................................................................................279
4.4 Remote Maintenance and Troubleshooting on the Web Page........................................................................282
4.4.1 Remotely Logging in to the Web Page..................................................................................................282
4.5 Maintenance and Troubleshooting on the NMS.............................................................................................284
4.5.8 Local Loopback and Remote Loopback on a POTS Port......................................................................296
4.5.9 VoIP Loop-Line Test.............................................................................................................................298
4.6 Maintenance and Troubleshooting on the OLT CLI......................................................................................299
4.6.1 Querying and Deleting Performance Statistics of an ETH Port............................................................299
5 Web Page Reference..................................................................................................................301
5.1.1 WAN Information..................................................................................................................................303
5.1.2 VoIP Information...................................................................................................................................303
5.1.4 Eth Port Information..............................................................................................................................304
5.1.5 DHCP Server Information.....................................................................................................................305
5.2.1 WAN Configuration..............................................................................................................................307
5.5.1 IP Filter Configuration...........................................................................................................................317
5.5.2 MAC Filter Configuration.....................................................................................................................318
5.5.4 DoS Configuration.................................................................................................................................320
5.5.5 ONT Access Control Configuration......................................................................................................321
5.9.1 VoIP Interface Configuration................................................................................................................334
5.9.2 VoIP User Configuration.......................................................................................................................341
5.10 System Tools................................................................................................................................................342
5.10.8 ONT Authentication............................................................................................................................347
5.10.9 Time Setting........................................................................................................................................347
6.2 Protocols and Standards..................................................................................................................................353
7 Acronyms and Abbreviations.................................................................................................355
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 GPON Terminal
Service Manual1 Safety Precautions
1 Safety Precautions
To ensure normal running of the device, read the safety precautions carefully before operating
the device, and comply with the precautions when performing the operations.
Basic Requirements
lKeep the device dry during storage, transportation, and running of the device.
lPrevent the device from colliding with other objects during storage, transportation, and
running of the device.
lInstall the device in strict compliance with the vendor requirements.
lDo not uninstall the device without permission. Contact the specified service center when
a fault occurs on the device.
lNo enterprise or personnel should modify the structure, security design, or performance
design of the device without authorization.
lAbide by local laws and regulations and respect the legal rights of others when using the
device.
Environment Requirements
lInstall the device in a well-ventilated place that is not directly exposed to sunlight.
lKeep the device clean.
lKeep the device away from water sources or wet places.
lDo not place any objects on the device. This is to protect the device from damages, such
as overheat or distortion, which can be caused by such objects.
lLeave a space of at least 10 cm around the device for heat dissipation.
lKeep the device away from heat sources or fire sources, such as electrical heaters and
candles.
lKeep the device away from the electrical appliances with strong magnetic fields or strong
electric fields, such as microwave ovens, refrigerators, and mobile phones.
Instructions for Use
lUse the accessories delivered with the device, or use those recommended by the vendor,
such as the power adapter and battery.
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 GPON Terminal
Service Manual1 Safety Precautions
lThe power supply voltage of the device must meet the requirements on the input voltage
of the device.
lKeep power plugs clean and dry to avoid electric shocks or any other hazards.
lDry your hands before removing or inserting cables.
lStop the device and switch off the power before removing or inserting cables.
lSwitch off the power and remove all the cables, including the power cable, optical fibers,
and network cables, from the device during periods of lightning activity.
lSwitch off the power and remove the power plug if the device needs to be shut down for a
long time.
lProtect the device from ingress of water or other liquids. If such an accident occurs, switch
off the power immediately and remove all the cables, including the power cable, optical
fibers, and network cables, from the device. Contact the specified service center in the case
of a device failure.
lDo not stamp, pull, drag, or excessively bend the cables because they may get damaged.
Damaged cables can cause a device failure.
lDo not use the cables that are damaged or have deteriorated.
lDo not look directly into the optical port on the device without eye protection. The laser
emitted from the optical port can injure your eyes.
lIn case of any abnormalities, such as smoke, abnormal sound, or odor from the device,
immediately stop the device, switch off the power, and remove all cables, including the
power cable, optical fibers, and network cables, from the device. Contact the specified
service center in the case of a device failure.
lPrevent foreign objects such as metal objects from dropping into the device through the
heat dissipation mesh.
lProtect the outer case of the device from scratches, because the paint that peels off in the
scratched areas can cause device abnormalities. If the paint falls into the device it may cause
short circuits. In addition, peeled-off paint can cause an allergic reaction to the human body.
lEnsure that the device is kept out of the reach of children. Guard against risks such as
children playing with the device or swallowing small parts of the device.
Instructions for Cleaning
lBefore cleaning the device, stop the device from running, switch off the power, and remove
all cables, including the power cable, optical fibers, and network cables, from the device.
When inserting and removing optical fibers, keep the optical fiber connectors clean.
lDo not use cleaning fluid or spray-on detergent to clean the outer case of the device. Use
a soft cloth instead.
Instructions for Environment Protection
lPut the retired device and batteries at the specified recycle place.
lAbide by local laws and regulations to handle packaging materials, run-out batteries and
retired devices.
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 GPON Terminal
Service Manual2 System Overview
2.1 Product Introduction
This topic provides the appearance and describes the ports and LEDs of the HG8010/HG8110/
HG8240/HG8245/HG8247/HG8447.
The HG8010/HG8110/HG8240/HG8245/HG8247/HG8447 is an indoor optical network
terminal (ONT) designed for home users and small office and home office (SOHO) users. Its
upper shell adopts the natural heat dissipation material, and its optical port adopts the dust-proof
design with a rubber plug. The HG8010/HG8110/HG8240/HG8245/HG8247/HG8447 is eyepleasing and energy-efficient. It can be deployed on a workbench or mounted on a wall, meeting
users' deployment requirements in different scenarios.
By using the gigabit-capable passive optical network (GPON) technology, the HG8010/
HG8110/HG8240/HG8245/HG8247/HG8447 provides a high-speed data channel through a
single optical fiber with an upstream rate of 1.244 Gbit/s and a downstream rate of 2.488 Gbit/
s. In this way, you can enjoy quality high-speed data service, voice service, and video service.
In addition, the HG8245 and HG8247 provide reliable wireless access service, and convenient
storage and file sharing services within a home network.
As an ONT, the HG8010/HG8110/HG8240/HG8245/HG8247/HG8447 provides convenient
and efficient remote management functions. The HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 supports ONT Management and Control Interface (OMCI) protocol and the U2560
(Huawei TR-069 server) and manages all home terminals in a unified manner, thus implementing
remote fault diagnosis, service provisioning, and performance statistics measurement.
2.1.1 Appearance
This topic provides the appearance of the HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447.
Figure 2-1, Figure 2-2, Figure 2-3, Figure 2-4,Figure 2-5 and Figure 2-6show the appearance
of the HG8010/HG8110/HG8240/HG8245/HG8247/HG8447.
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 GPON Terminal
Service Manual2 System Overview
Figure 2-12 Ports on the side panel of the HG8240
Table 2-6 Descriptions of the ports on the side panel of the HG8240
Port and ButtonFunction
BBU
RESET
Ports on the HG8245
Figure 2-13 and Figure 2-14 show the ports on the rear panel and side panel of the HG8245
respectively.
Figure 2-13 Ports on the rear panel of the HG8245
Indicates the external backup battery monitoring port, used for
connecting to the backup battery for monitoring the battery.
Indicates the reset button. Press the button for a short time to
reset the device; press the button for a long time (longer than
10s) to restore the device to the default settings and reset the
device.
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 GPON Terminal
Service Manual2 System Overview
Table 2-8 Descriptions of the ports on the side panel of the HG8245
Port and ButtonFunction
BBU
USB
WLAN
WPSIndicates the WLAN data encryption switch.
RESET
Ports on the HG8247
Figure 2-15 and Figure 2-16 show the ports on the rear panel and side panel of the HG8247
respectively.
Figure 2-15 Ports on the rear panel of the HG8247
Indicates the external backup battery monitoring port, used for
connecting to the backup battery for monitoring the battery.
Indicates the USB host port, used for connecting to a USB
storage device.
Indicates the WLAN button, used for enabling or disabling the
WLAN function.
Indicates the reset button. Press the button for a short time to
reset the device; press the button for a long time (longer than
10s) to restore the device to the default settings and reset the
device.
Table 2-9 Descriptions of the ports on the rear panel of the HG8247
Port and Button
CATV
Issue 02 (2011-12-08)Huawei Proprietary and Confidential
Indicates the external backup battery monitoring port, used for
connecting to the backup battery for monitoring the battery.
Indicate the USB host port, used for connecting to a USB
storage device.
14
EchoLife HG8010/HG8110/HG8240/HG8245/HG8247/
HG8447 GPON Terminal
Service Manual2 System Overview
Port and ButtonFunction
WLAN
WPSIndicates the WLAN data encryption switch.
RESET
Ports on the HG8447
Figure 2-17 and Figure 2-18 show the ports on the rear panel and side panel of the HG8447
respectively.
Figure 2-17 Ports on the rear panel of the HG8447
Indicates the WLAN button, used for enabling or disabling the
WLAN function.
Indicates the reset button. Press the button for a short time to
reset the device; press the button for a long time (longer than
10s) to restore the device to the default settings and reset the
device.
Table 2-11 Descriptions of the ports on the rear panel of the HG8447
Port and Button
CATV
Function
Indicates the radio frequency (RF) port, used for connecting to
a TV set.
Indicates the optical port. The optical port is equipped with a
rubber plug and is connected to an optical fiber for upstream
OPTICAL
transmission.
The type of the optical connector connected to the OPTICAL
port is SC/APC.
LAN1-LAN4
Issue 02 (2011-12-08)Huawei Proprietary and Confidential