The battery in your phone hasn’t been charged yet. While your phone is charging, it’s
important that you do not remove the battery pack. Doing so can damage your phone.
Also, please don’t try to take your phone apart. (If you do, it may invalidate your warranty.)
Choose a rate plan wisely
Your phone can use up a lot of Internet bandwidth really quickly. Before you use your
phone, we strongly recommend that you talk to your mobile operator about data rates.
What are Wireless Emergency Alerts/CMAS?
Wireless Emergency Alerts (WEA), also known as CMAS, is a part of a national alerting
system called IPAWS (Integrated Public Alert and Warning System) that enables
emergency management officials to rapidly disseminate the warnings and safety
information via text alerts to wireless phones based on the phones’ geographic location,
The Federal Emergency Management Agency or FEMA is responsible for receiving the
alerting information and forwarding the alerts to participating wireless carriers such
as Sprint. Such alerts may come from the President of the United States; the National
Weather Service, state or county public safety officials. This system is integrated into the
same national alerting services that serve television and radio today. For more information
regarding WEA/CMAS please go to: FEMA website.
Basics Guide 3
And finally, a few important words from our legal team
(LIMITATION OF DAMAGES)
To the maximum extent permitted by applicable law, in no event shall HTC or its affiliates
be liable to you, any user, or third party for any indirect, special, consequential, incidental
or punitive damages of any kind, arising in contract, tort, or otherwise, including, but not
limited to, injury, loss of revenue, loss of goodwill, loss of business opportunity, loss of
data, and/or loss of profits, regardless of the foreseeability thereof or whether HTC or its
affiliates have been advised of the possibility of such damages. And in no event shall the
total liability of HTC or its affiliates exceed the amount received from you, regardless of the
legal theory under which the cause of action is brought. The foregoing does not affect any
statutory rights which may not be disclaimed.
More info
For the complete user guide and other helpful resources, go to http://www.htc.com/help or
http://www.virginmobileusa.com/phone-manuals-guides.
4 Basics Guide
Contents
1. Your HTC EVO V 4G .........................................................................................5
2. Before you turn on your phone ..................................................................... 7
3. Set up your phone ............................................................................................9
Make sure you prepare your phone correctly before you press the Power
button.
Insert the battery
1. With your finger, open the back cover from the small opening at the
bottom of the phone.
2. Insert the battery (with its exposed copper contacts first) into the
battery compartment.
8 Basics Guide
Replace the back cover
Replace the battery compartment cover and press until it snaps into place,
making sure all the locking tabs are seated and there are no gaps around
the cover.
Charge the battery
Use the supplied power adapter and USB
cable to charge your phone.
Where’s the microSD card?
The microSD card is already inserted into
your phone, in the battery compartment.
If you need to remove the microSD card,
just slide it out.
To reinsert, push it in until it clicks into
place.
Basics Guide 9
3. Set up your phone
The first time you switch on your phone, you’ll be guided to transfer
contacts using Bluetooth, set up your email and social network accounts,
and more.
Be sure to sign in to your Google Account so you can use Google apps like
Gmail™ on your phone.
4. Activation Steps
Activate your HTC device at www.virginmobileusa.com and fill in your
billing information. Once complete, turn on the device and everything will
be pushed to your phone. There is no need for you to do any programming
on the phone itself. Note: If you are swapping from another Virgin Mobile
phone to a new one, be sure you turn off the old device before swapping
the ESN. Once the ESN Swap is complete, turn on the new device and the
programming information will be pushed automatically to your phone.
You can also manually start the activation process by clicking Menu > Settings > System Updates > Update profile.
If your phone was previously programmed with a different phone number,
you will need to follow these steps to program your device:
1. On the Home screen, tap Phone.
2. Enter ##25327#.
3. Tap Menu > Reset.
4. Click OK. A message will appear “Warning: Do you want to reset your
phone’s network settings and still retain your personal information?
5. Click OK.
The device will power off and then power on again and program itself
automatically.
10 Basics Guide
If you experience any issues activating your device, check to make sure you
are in a network coverage area. Power your device off and then power it
back on. The device should program itself automatically. If you are still
experiencing issues, call Virgin Mobile Care at 1-888-322-1122.
5. Manage Your Virgin Mobile Account
Manage your account from your phone
Dial *86 on your phone or just tap My Account on the Home screen to
access your account where you can do any of the following things:
• Check your minutes
• Add money (Top-Up)
• Change plans ... and a lot more
Manage your account from your computer
Log in with your phone number and Account PIN at virginmobileusa.com
where you can do everything above, and a lot more.
Top-Up your account
To add money to your account and pay for your service, buy Virgin Mobile
Top-Up cards at thousands of retailers. Or, make it really easy by registering
your credit/debit card or PayPal account.
Basics Guide 11
Auto Top-Up
Auto Top-Up is the easiest way to keep your service working. Set it to Top-Up
your account once a month so you can keep emailing, IMing, Tweeting with
Twitter, surfing, and talking. No interruptions, no sweat. Activate Auto Top-Up
and adjust your settings anytime by logging in at virginmobileusa.com.
One-Time Top-Ups
From Your Computer:
If you don’t want to set Auto Top-Up, you can still log in at
virginmobileusa.com whenever you need a quick Top-Up.
From Your Phone:
Just dial *729 on your phone or tap My Account on the Home screen.
12 Basics Guide
6. Your Home screen
Almost anything you want is only a swipe and
a tap away on your Home screen.
Smoothly roll around the screens to see
your favorite apps or widgets that show live
updates of social network feeds, weather
forecasts, email, and more.
Personalize your Home screen
It’s easy to personalize the HTC EVO V 4G with
colorful skins, useful widgets, and notification sound
sets that you can download directly to your phone.
Your Home screen has seven panels that you can
customize. (Just press when on the main Home
screen or pinch the Home screen to see all seven.)
From the Home screen, press then tap Personalize
and choose what you want to change.
Basics Guide 13
7. Use 4G for speed
Turn on 4G to get the speed you need for watching streamed content, fast
web browsing, and more.
4G notice: Sprint 4G (Wimax) network reaches over 70 markets on select devices. 4G
coverage may default to 3G / 1xRTT where 4G is unavailable.
1. From the Home screen, press .
2. Tap Settings.
3. Tap the 4G On/Off switch to turn it on.
The device automatically scans for the Virgin Mobile 4G network and
automatically connects to it.
8. Set up a mobile hotspot
Connect up to five Wi-Fi capable devices to the Internet using your phone
as a mobile hotspot.
1. From the Home screen, tap > Wi-Fi Hotspot.
2. Tap OK on the introduction screen.
3. Enter a new name in the Router name (SSID) text box, or use the
default router name.
4. Select a network security method from the Security list.
If you selected WEP, WPA (TKIP), or WPA2 (AES), enter a network key
(password) in the Password box.
5. Select the Portable Wi-Fi Hotspot check box at the top of the screen
to turn on the wireless router.
When the mobile hotspot is active and is ready to share a 3G or 4G
connection, the mobile hotspot icon appears in the status bar.
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