Inside the box7
Your phone7
Bottom cover9
SIM card11
Battery12
Switching the power on or off14
Entering your PIN15
Finger gestures15
Setting up your phone for the first time16
Start screen16
Basics
Adjusting the volume17
Sleep mode17
Lock screen18
Changing the ringtone18
Changing the theme19
Account setup19
Switching between apps20
Windows Marketplace20
Phone calls
Making a call21
Receiving calls22
What can I do during a call?22
Starting a conference call23
Call history24
Turning airplane mode on or off25
People
Keeping in touch26
Importing contacts from your SIM card26
Adding a new contact26
Filtering your contacts list27
Merging contact profiles27
Searching, editing or deleting28
Contact groups29
What is the Me card?29
Posting to social networks30
Filtering social updates31
3Contents
Messaging
Texting and chatting in one place32
Sharing a picture in a message33
Viewing and replying to a message34
Managing conversations34
Email
Adding your Windows Live account36
Adding a POP3/IMAP email account36
Adding a Microsoft Exchange ActiveSync account37
Checking email37
Sending email38
Managing email messages39
Changing email account settings40
Camera
Camera basics41
Taking a photo42
Recording video43
After capturing44
Pictures
About the Pictures hub45
Adding a photo to your favorites45
Changing the background on the Pictures hub45
Sharing46
Music + Videos
Playing music, videos, and podcasts47
Listening to FM radio47
Syncing
Why do I need the Zune software?49
Installing and setting up the Zune software49
Syncing pictures, music, and videos50
Setting up wireless sync51
HTC Hub
What's HTC Hub?52
Checking weather52
Downloading an app in HTC Hub53
Keeping track of your stocks54
Using Photo Enhancer55
Using Sound Enhancer56
Working with Notes56
Internet connections
Data connection59
4Contents
Wi-Fi60
Search and Web browser
Searching the Web62
Scanning codes, tags, and text62
Opening and navigating web pages64
More apps
About Bing Maps66
What you can do in Calendar67
What's in the Office hub?69
Xbox LIVE in the Games hub70
Bluetooth
Connecting a Bluetooth accessory71
Disconnecting a Bluetooth accessory71
Unpairing72
Settings
Changing display settings73
Changing sound settings73
Changing the language74
Managing apps and storage74
Security
Protecting your SIM card with a PIN76
Protecting your phone with a password76
Update and reset
How to get and install updates78
Preparing for a software update78
Installing an update79
Factory reset80
Trademarks and copyrights
Index
5Conventions used in this guide
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
6Other helpful resources
Other helpful resources
For health, safety, and regulatory information, please read the Safety and regulatory
guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and more in
www.htc.com/support.
To learn a lot more about using Windows® Phone, open Help + How-to on your phone.
Or use your web browser and go to windowsphone.com.
Certain Windows Phone features or Microsoft® services may not be available in
some countries or regions.
7Getting started
Getting started
Inside the box
You will find the following inside the box:
§ Phone
§ Battery (preinstalled)
§ USB cable
§ 3.5mm stereo headset
§ Power adapter
§ Quick guide
§ Safety and regulatory guide
Your phone
Front panel
1. Notification LED
2. Touch screen
3. BACK
4. Microphone
5. SEARCH
6. START
7. Earpiece
Top panel
1. 3.5mm headset jack
2. POWER
8Getting started
Left and right panels
1. VOLUME UP and VOLUME DOWN
2. USB connector
3. CAMERA
Back panel
1. 8 megapixel camera
2. Bottom cover
3. Speaker
4. Xenon flashlight
9Getting started
Bottom cover
Removing the bottom cover
Remove the bottom cover to access the battery compartment and SIM card slot.
Make sure to switch off your phone before removing the bottom cover.
1. Hold your phone securely upside down with the front facing away from you.
2. With your thumbs, push the bottom cover out to remove it
10Getting started
Replacing the bottom cover
1. Align the bottom cover on the bottom of the phone.
2. Push the bottom cover in place. You will hear a click when the bottom cover is
locked in place.
Your phone’s antenna is placed underneath the bottom cover. We recommend that
you make sure the bottom cover is correctly secured to the phone’s back panel to
get the best radio reception for your phone.
Battery compartment door
Opening the battery compartment door
1. Hold your phone securely with the front facing down.
2. Open the battery compartment door by flipping it open from the left side.
11Getting started
Closing the battery compartment door
1. Hold your phone securely with the front facing down.
2. Flip the battery compartment door up and push the door in until it clicks into
place to lock it.
SIM card
The SIM card contains your phone number, service details, and memory for storing
phonebook contacts and/or text messages.
Inserting the SIM card
1. Take the bottom cover off.
2. Open the battery compartment door.
3. Take out the battery.
4. Insert the SIM card with its gold contacts facing down and its cut-off corner
facing out.
5. Push the SIM card all the way in.
12Getting started
Removing the SIM card
Make sure to switch off your phone before removing your SIM card.
1. Take the bottom cover off.
2. Open the battery compartment door.
3. Take out the battery.
4. Push the SIM card tab down and slide the SIM card out.
Battery
Your phone uses a rechargeable battery. How long the battery can last before it needs
recharging depends on how you use your phone. The features and accessories you
use can affect battery life. For example, leaving your Bluetooth® connection always on
uses more power. Long phone calls and frequent web browsing use up a lot of battery
power. Also, consider your location: poor signal strength from your mobile network
and extreme temperature make the battery work harder.
Removing the battery thin film
Before using your phone for the first time, you need to remove the thin film wrapped
around the phone's battery.
1. Take the bottom cover off.
2. Open the battery compartment door.
3. Pull the flap of the thin film out, and then remove it from the battery
compartment.
13Getting started
Inserting the battery
Please use only original batteries that came in the box or replacements that we
recommend.
1. Take the bottom cover off.
2. Open the battery compartment door.
3. Insert the battery with its exposed copper contacts into the phone first. The
exposed copper contacts should be on the left when you insert the battery.
4. Slide the battery all the way in.
5. Close the battery compartment door.
Removing the battery
1. Take the bottom cover off.
2. Open the battery compartment door.
3. Slide the battery out.
14Getting started
Charging the battery
Before you turn on and start using your phone, it is recommended that you charge
the battery.
§ Only the power adapter and USB cable provided in the box must be used to
charge the battery.
§ Do not remove the battery from the phone while you are charging it using the
power or car adapter.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
As the battery is being charged, the notification LED shows a solid orange light. The
light turns to solid green when the battery is fully charged.
When you charge the battery and the phone is on, the charging battery icon is
displayed in the status bar. After the battery has been fully charged, the charging
battery icon turns to a full battery icon .
As a safety precaution, the battery stops charging when it overheats.
Switching the power on or off
Switching the power on
Press the POWER button. Easy.
When you turn on your phone for the first time, you’ll need to set it up.
15Getting started
Switching the power off
1. If the display is off, press the POWER button to turn it back on, then unlock the
screen.
2. Press and hold the POWER button until you see the message, slide down to
power off.
3. Swipe your finger down the screen.
Entering your PIN
Most SIM cards come with a PIN (personal identification number) set by your mobile
operator.
If you’re asked for a PIN, enter it and then tap enter.
Finger gestures
TapWhen you want to type using the keyboard, select items onscreen such
as apps and settings, or press onscreen buttons, simply tap them with
your finger.
Press and
hold
Swipe or
slide
DragPress and hold your finger with some pressure before you start to drag.
FlickFlicking the screen is similar to swiping, except that you need to swipe
RotateOn most screens, you can automatically change the screen orientation
PinchIn some apps, like Pictures or the web browser, you can “pinch” the
To open the available options for an item (for example, a contact or link
in a web page), simply press and hold the item.
To swipe or slide means to quickly drag your finger vertically or
horizontally across the screen.
While dragging, don't release your finger until you have reached the
target position.
your finger in light, quicker strokes. This finger gesture is always in a
vertical direction, such as when flicking the contacts or message list.
from portrait to landscape by turning your phone sideways. When
entering text, you can turn your phone sideways to bring up a bigger
onscreen keyboard.
screen using two fingers (for example, thumb and index finger) to zoom
in or zoom out when viewing a picture or web page.
16Getting started
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set it up. Just
follow the onscreen instructions and you’ll be up and running in no time.
Be sure to sign in with your Windows Live® ID so you can use services such as
Hotmail®, Marketplace, Xbox LIVE®, and more.
Start screen
Up front on the Start screen, you'll see live tiles that continuously update and show
what’s most personal to you. You’ll see things like your photo album, how many new
messages and email you have, and more.
§ Simply swipe your finger up or down to scroll through the tiles.
§ On the Start screen, tap
§ To return to the Start screen from any app or setting's screen, press .
to access apps and settings.
Rearranging tiles
1. Press and hold the tile you want to move until it floats.
2. Drag the tile where you want it to go.
3. Keep rearranging until all tiles are where you want them.
4. When you're done moving tiles, tap anywhere onscreen or press .
Pinning items to the Start screen
You can pin just about anything you want to the Start screen: apps, pictures, songs,
favorite websites, documents, and even contacts.
For example, when you pin a contact to the Start screen, you’ll get all of that person’s
updates — feeds, email, text messages, and call notifications — right from that tile.
1. To pin something, press and hold it until a menu appears.
2. Tap pin to start.
Unpinning a tile
1. Press and hold the tile you want to remove.
2. Tap .
17Basics
Basics
Adjusting the volume
1. Press the VOLUME UP or VOLUME DOWN button to make the volume bar
appear.
2. Keep pressing until you get the volume level that you want.
Silencing your ringer
1. Press the VOLUME UP or VOLUME DOWN button to make the volume bar
appear.
2. Tap .
If the Vibrate option is on in the settings, your phone will change to vibrate mode. If
it's not, your phone will change to silent mode.
Sleep mode
Sleep mode saves battery power by putting your phone into a low power state while
the display is off. It also stops accidental button presses when your phone is in your
bag or pocket. You’ll still receive messages and calls though.
Switching to Sleep mode
Briefly press the POWER button to turn off the display and switch to Sleep mode.
Your phone also automatically goes into Sleep mode when it’s idle for a while.
Waking up from Sleep mode
To wake your phone up manually, press the POWER button. You’ll need to unlock the
screen.
Your phone automatically wakes up when you have an incoming call.
18Basics
Lock screen
Unlocking the screen
Swipe your finger up to unlock the screen or answer an incoming call.
If you've set up a password in the settings, you'll need to enter it to unlock the
screen.
Changing your lock screen wallpaper
Browse the collection of preset wallpapers or choose from photos that you've taken
with the camera.
1. On the Start screen, tap .
2. Tap Settings > lock + wallpaper.
3. Tap change wallpaper and then choose a preset wallpaper or a camera photo.
4. If the photo you selected is bigger than the allowable wallpaper size, crop the
photo.
To crop, drag the photo and position the part that you want to be your
wallpaper inside the crop box, and then tap .
Changing the ringtone
Choose from the preset ringtones.
1. On the Start screen, tap .
2. Tap Settings > ringtones + sounds.
3. Tap the Ringtone box.
19Basics
4. Listen to a ringtone by tapping the play icon beside its name.
5. Tap the ringtone you want to use.
Changing the theme
Feeling a little blue? You can change the screen's background and accent colors to
match your mood. The accent color you choose will appear in various places, like the
tiles on the Start screen, app icons, on web links, in messages, and more.
1. On the Start screen, tap .
2. Tap Settings > theme.
3. Choose the background and accent colors that you like by tapping their
respective boxes.
Account setup
Set up your online accounts such as your Windows Live, Outlook® (Exchange
ActiveSync®), and Google® accounts so you can send and receive email.
Depending on the type of email account that you set up, other items such as contacts,
calendar, or other information can appear on your phone as well. And when you sign
in to your social networking accounts such as Facebook®, you'll also get your friends'
status updates and see the pictures they've posted.
Setting up an account
1. On the Start screen, tap .
2. Tap Settings > email + accounts.
3. Tap add an account, and then tap the type of account you want to set up.
4. Enter your email address and password, and then tap sign in.
Syncing an account
If you're not seeing your most recent email messages or status updates in an account,
you can manually sync the account to download them.
1. On the Start screen, tap .
2. Tap Settings > email + accounts.
3. Press and hold the account whose information you want to download, and thentap sync.
Deleting an account
1. On the Start screen, tap .
2. Tap Settings > email + accounts.
3. Press and hold the account you want to delete, and then tap delete.
20Basics
Switching between apps
Many apps can run at the same time, and there's an easy way to switch between them
all.
1. Press and hold to see what apps are currently running.
2. Slide left or right across the screen to see all of the open apps, and then tap the
one you want to use.
Windows Marketplace
In Windows Marketplace, it’s easy to download and purchase apps that fit your needs.
A wide collection of free and paid apps is available, from everyday apps, powerful
business apps, to fun games. You can also purchase songs.
From the Start screen, tap
> Marketplace and start shopping.
21Phone calls
Phone calls
Making a call
Most SIM cards come with a PIN (personal identification number) set by your
mobile operator. If you’re asked for a PIN, enter it and then tap OK. If you enter the
wrong PIN three times, your SIM card is blocked. Don't worry. Just contact your
mobile operator and ask for the PUK (PIN Unblocking Key).
1. On the Start screen, tap .
2. Tap to open the keypad.
3. Enter the number you want to call and then tap call.
To hang up, tap end call.
If you're ready to hang up but the Phone dialer screen isn't displayed anymore, tap
the notification at the top of the screen, and then tap end call.
Making an emergency call
In some regions, you can make emergency calls even if you don’t have a SIM card
installed or your SIM card has been blocked.
1. On the Start screen, tap .
2. Tap to open the keypad.
3. Dial the emergency number for your locale and then tap call.
If you enabled your password but forgot it, you can still make an emergency call
without entering the password by tapping emergency call on the lock screen and
then dialing the local emergency number.
Making an international call
1. On the Start screen, tap .
2. Tap to open the keypad.
3. Press and hold the 0 key until the + sign appears.
The plus sign (+) shows that you're making an international call (instead of
entering the international access number for the country you're in).
22Phone calls
4. Enter the following on the keypad:
§ Country or region code
§ Area code (without the 0 at the beginning)
§ Phone number
5. Tap call.
Receiving calls
When you receive a phone call, the Incoming call screen appears.
Answering a call
§ Tap answer.
§ Or if the display is off and wakes up when you get a call, slide up from the
bottom to unlock the screen first and then tap answer.
Rejecting a call
§ Tap ignore.
§ Or if the display is off and wakes up when you get a call, slide up from the
bottom to unlock the screen first and then tap ignore.
Muting the ringing sound without rejecting the call
Do one of the following:
§ Place your phone face down on a level surface.
If your phone is already facing down, it will still ring when there are subsequent
incoming calls.
§ Press the VOLUME UP or VOLUME DOWN button.
§ Press the POWER button to silence the ringer and turn the display off.
What can I do during a call?
When a call is in progress, use the onscreen buttons to turn the speaker on, put the
call on hold, and more.
Turning the speaker on during a call
To decrease potential damage to your hearing, do not hold your phone against
your ear when the speaker is on.
On the call screen, tap speaker.
To turn the speaker off, just tap speaker again.
23Phone calls
Putting a call on hold
On the call screen, tap hold.
To resume the call, tap hold again.
Switching between calls
If you’re already in a call and accept another call, you can choose to switch between
the two calls.
1. When you receive another call, tap answer to accept the second call and put the
first call on hold.
2. To switch between the calls, tap the bar at the top of the screen.
3. To end the current call and return to the other call, tap end call.
Muting the microphone during a call
On the call screen, tap mute.
To turn the microphone back on, tap mute again.
Starting a conference call
Conference calling with your friends, family, or co-workers is easy. Make the first call
(or accept a call), and then simply dial each subsequent call to add it to the
conference.
§ Make sure your SIM card is enabled with conference calling service. Contact your
mobile operator for details.
§ The maximum number of people you can have on a conference call varies by
mobile operator.
1. Make a call to the first conference call participant.
2. When connected, tap add call, and then call the second participant.
The first participant is then put on hold.
3. When connected to the second participant, tap merge calls.
4. To add another participant, tap add call, and then call the person you want to
invite.
24Phone calls
5. When connected, tap merge calls.
6. To have a private conversation with someone in the call, tap private, and then
tap the person's name or number.
§ Tap merge calls to merge the other people back and continue the
conference call.
§ Or to end the private conversation, tap end call.
To end the conference call, tap end call.
Call history
Access the call history to check missed calls, your dialed numbers, and received calls.
Checking calls in the call history
1. On the Start screen, tap .
2. In the history list, you can:
§ Press and hold a number or contact name and delete it.
§ Tap a number or contact name to go to the profile list where you can
choose to return the call, send a text message, save the number (if it's not
yet stored in your contacts), and more.
Adding a new phone number from the call history to your contacts
1. On the Start screen, tap .
2. Tap the phone number that you want to save and then tap .
3. Tap to create a new contact.
4. Edit the number if you need to, select the phone number type, and then tap .
5. Add the contact name and other information and then tap .
You can also save a phone number from the call history to an existing contact.
Clearing the call history
In the history list, you can:
Remove a number or name Press and hold the number or name, and then tap delete
item.
Clear the entire historyTap > delete all.
25Phone calls
Turning airplane mode on or off
In many countries, you are required by law to turn off wireless devices while on board
an aircraft. A quick way to turn off wireless functions is to switch your phone to
airplane mode.
When you enable airplane mode, all wireless radios are turned off, including the call
function, data services, Bluetooth, and Wi-Fi®. When you disable airplane mode, the
call function is turned back on and the previous states of Bluetooth and Wi-Fi are
restored.
1. On the Start screen, tap .
2. Tap Settings > flight mode.
3. Tap the Status switch to turn it on or off.
When airplane mode is on, you'll see the icon in the status bar.
26People
People
Keeping in touch
The People hub is more than just your address book. It's also where you can keep up
with your social networks and stay in touch with the people you care about most.
1. On the Start screen, tap People.
2. Slide left and right across the screen to access your contacts list and see what's
happening with your contacts.
allYour contacts list. Just tap a contact to call, text, chat, write on a
wall, or see that person's updates and pictures. Tap a group to send
a group message and see updates and pictures from the group
members
what's
new
recentHere you'll see and get quick access to the contacts you've viewed
Here's where you can check out your contacts' latest updates, all
handily rolled together from your various social network accounts.
or communicated with most recently.
Importing contacts from your SIM card
When you import contacts from your SIM card, they're automatically synced to your
Windows Live account. They won't be deleted from the SIM card. If you haven't set up
a Windows Live account, your contacts are saved to the memory.
1. On the Start screen, tap People.
2. Tap > settings > import SIM contacts.
Adding a new contact
1. On the Start screen, tap People.
2. In the all contacts list, tap
.
3. Tap new contact.
4. Tap the account you want to create the contact in.
5. Tap each item (such as name, phone, email) and then enter the information.
After entering information for each item, make sure to tap to save it.
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