Business Connexion
Nigeria benefits from
Case Study
Objective
Improve knowledge of data centre
design and operation
Approach
Researched suitable training courses
IT Matters
• Instructs sta in the operation and
maintenance of a mission critical
data centre
• Teaches the design lifecycle of data
centres and the stages involved
• Empowers participants to
pinpoint data centre challenges
and provide solutions
Business Matters
• Makes Business Connexion Nigeria
more competitive in its market
• Improves the level of service
provided to clients
• Enables sta to eectively deal
with vendors and contactors
specialist training
HPE Education Services delivers valuable
data centre knowledge
Business Connexion Nigeria
(BCX) specialises in data
centre projects. It’s often
called in to help clients whose
data centres have been
designed and implemented
by non-professionals, leading
to problems with system
availability, performance
and security. To ensure that
it provides a professional
service, members of the
BCX team have attended
two specialist data centre
courses run by HPE
Education Services.
Challenge
Improved design knowledge
Business Connexion Group (BCX) is one of
Africa’s leading ICT service providers with
over 30 years of operational experience.
Headquartered in Johannesburg, it has
more than 7,500 employees across six
African countries, the UK and Dubai.
The company oers a wide range of
services including business consulting,
communication, data centre management,
information security and cloud computing.
It also runs a world class Global Service
Management Centre that provides clients
with a single contact point to resolve their
IT issues, and has a network of data centres
with direct interconnectivity.
Case study
Business Connexion
Nigeria
“After attending the HPE training courses, I now know much
more about how to design and implement eicient data centres.
I’m much better equipped to solve clients’ problems.”
– Kelvin Oghafua, senior enterprise design architect, Business Connexion Nigeria
Industry
IT Services
Page 2
The Nigeria branch in Lagos has 150
sta. To date, this oice has delivered
projects including data centres, wireless
networks and cabling infrastructures to
clients in the financial services, academic,
telecommunications, SMB and oil and gas
sectors. One of its main jobs is to assist with
data centre design and operation and the
BCX team are called in by many companies
who need help.
“Most of our clients previously had their data
centres designed and implemented by nonprofessionals and this was aecting system
availability, performance and security. That is
why it called in BCX to help it redesign and
implement new environments,” says Kelvin
Oghafua, senior enterprise design architect
with BCX Nigeria.
To ensure that it could provide the best
service, BCX Nigeria needed training in the
recommended standards for data centre
design and it turned to Hewlett Packard
Enterprise for the answer.
The two-day professional course exposes
trainees to the key components of the
data centre, addressing how to set up and
improve eiciency. Instruction covers key
aspects of the high-availability data centre
such as power, cooling, security, cabling and
safety. The training also addresses the main
operational and maintenance aspects of a
mission critical data centre. Participants can
tap into the trainer’s extensive experience
to discuss specific needs and issues in
their own environments, assisting them in
solving practical problems. Objectives are
to enable trainees to choose the optimum
size for mission critical data centres based
on current and future needs; describe all the
components needed for a high-availability
data centre and name and apply various
industry standards and technologies.
The three-day specialist course focuses
on the knowledge needed to review and
improve existing data centre facilities and
to decide on the correct implementation of
those facilities.
Solution
Understanding the requirements
To obtain the necessary knowledge and
skills, BCX employees have attended HPE
Education Services’ Certified Data Center
Professional® and Certified Data Center
Specialist® training courses.
It empowers customers to deal with
suppliers and to be able to verify oers
from vendors for suitability, eectiveness
and eiciency.