HP Pavilion tx2500 Entertainment PC
Maintenance and Service Guide
© Copyright 2008, 2012 Hewlett-Packard
Development Company, L.P.
AMD, Athlon, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures.
Third Edition: February 2012
First Edition: May 2008
Document Part Number: 488788-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ |
1 |
|
2 |
External component identification ................................................................................................................ |
5 |
|
Top components ................................................................................................................................... |
5 |
|
Display components ............................................................................................................ |
5 |
|
Keys ..................................................................................................................................... |
7 |
|
Pointing devices ................................................................................................................... |
8 |
|
Front components ................................................................................................................................ |
9 |
|
Left-side components ......................................................................................................................... |
10 |
|
Right-side components ....................................................................................................................... |
11 |
|
Rear components ............................................................................................................................... |
12 |
|
Bottom components ........................................................................................................................... |
13 |
3 |
Illustrated parts catalog ............................................................................................................................... |
14 |
|
Service tag location ............................................................................................................................ |
14 |
|
Computer major components ............................................................................................................. |
16 |
|
Plastics Kit .......................................................................................................................................... |
22 |
|
Mass storage devices ......................................................................................................................... |
23 |
|
Miscellaneous parts ............................................................................................................................ |
24 |
|
Sequential part number listing ............................................................................................................ |
25 |
4 Removal and replacement procedures ....................................................................................................... |
31 |
|
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Preliminary replacement requirements ............................................................................................... |
31 |
|
Tools required .................................................................................................................... |
31 |
|
Service considerations ....................................................................................................... |
31 |
|
Plastic parts ....................................................................................................... |
31 |
|
Cables and connectors ..................................................................................... |
32 |
|
Drive handling ................................................................................................... |
32 |
|
Grounding guidelines ......................................................................................................... |
33 |
|
Electrostatic discharge damage ........................................................................ |
33 |
|
Packaging and transporting guidelines ............................................. |
34 |
v
|
Workstation guidelines ..................................................................... |
34 |
|
Equipment guidelines ....................................................................... |
35 |
|
Unknown user password ................................................................................................... |
36 |
|
Component replacement procedures ................................................................................................. |
37 |
|
Service tag location ........................................................................................................... |
37 |
|
Computer feet .................................................................................................................... |
38 |
|
Battery ............................................................................................................................... |
39 |
|
Pen .................................................................................................................................... |
40 |
|
Hard drive .......................................................................................................................... |
41 |
|
Optical drive ....................................................................................................................... |
43 |
|
Memory module ................................................................................................................. |
44 |
|
WLAN module .................................................................................................................... |
46 |
|
Keyboard ........................................................................................................................... |
49 |
|
Switch cover ...................................................................................................................... |
51 |
|
Display assembly ............................................................................................................... |
53 |
|
Top cover ........................................................................................................................... |
56 |
|
RTC battery ....................................................................................................................... |
58 |
|
Power switch assembly ..................................................................................................... |
59 |
|
Bluetooth module ............................................................................................................... |
61 |
|
System board ..................................................................................................................... |
62 |
|
Pen holder and pen eject assembly ................................................................................... |
65 |
|
Audio/infrared board .......................................................................................................... |
66 |
|
Fan/heat sink assembly ..................................................................................................... |
68 |
|
Processor ........................................................................................................................... |
70 |
5 |
Setup Utility ................................................................................................................................................... |
72 |
|
Starting the Setup Utility ..................................................................................................................... |
72 |
|
Changing the language of the Setup Utility ........................................................................................ |
73 |
|
Navigating and selecting in the Setup Utility ...................................................................................... |
73 |
|
Displaying system information ............................................................................................................ |
73 |
|
Restoring default settings in the Setup Utility ..................................................................................... |
74 |
|
Using advanced Setup Utility features ............................................................................................... |
74 |
|
Closing the Setup Utility ..................................................................................................................... |
75 |
|
Setup Utility menus ............................................................................................................................ |
75 |
|
Main menu ......................................................................................................................... |
75 |
|
Security menu .................................................................................................................... |
75 |
|
System Configuration menu .............................................................................................. |
76 |
|
Diagnostics menu .............................................................................................................. |
76 |
6 |
Specifications ................................................................................................................................................ |
77 |
|
Computer specifications ..................................................................................................................... |
77 |
vi
12.1-inch, WXGA BrightView display specifications ........................................................................... |
78 |
Hard drive specifications .................................................................................................................... |
79 |
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. |
80 |
System DMA specifications ................................................................................................................ |
81 |
System interrupt specifications ........................................................................................................... |
82 |
System I/O address specifications ..................................................................................................... |
83 |
System memory map specifications ................................................................................................... |
85 |
7 Screw listing .................................................................................................................................................. |
86 |
Phillips PM3.0×3.0 screw ................................................................................................................... |
86 |
Phillips PM2.0×7.0 screw ................................................................................................................... |
87 |
Phillips PM2.0×4.0 screw ................................................................................................................... |
88 |
Phillips PM2.0×5.0 captive screw ....................................................................................................... |
90 |
Black Phillips PM2.0×3.0 screw ......................................................................................................... |
91 |
Phillips PM2.0×11.0 screw ................................................................................................................. |
92 |
Phillips PM2.5×6.0 screw ................................................................................................................... |
93 |
Silver Phillips PM2.0×3.0 screw ......................................................................................................... |
94 |
8 Backup and recovery .................................................................................................................................... |
95 |
Recovering system information .......................................................................................................... |
95 |
Creating recovery discs ..................................................................................................... |
95 |
Backing up your information .............................................................................................. |
96 |
When to back up ............................................................................................... |
96 |
Backup suggestions .......................................................................................... |
97 |
Using system restore points .............................................................................................. |
97 |
When to create restore points ........................................................................... |
97 |
Create a system restore point ........................................................................... |
97 |
Restore to a previous date and time ................................................................. |
98 |
Performing a recovery ....................................................................................................... |
98 |
Recovering from the recovery discs .................................................................. |
98 |
Recovering from the partition on the hard drive ................................................ |
98 |
9 Connector pin assignments ....................................................................................................................... |
100 |
Audio-out (headphone) ..................................................................................................................... |
100 |
Audio-in (microphone) ...................................................................................................................... |
100 |
External monitor ............................................................................................................................... |
101 |
RJ-11 (modem) ................................................................................................................................ |
102 |
RJ-45 (network) ................................................................................................................................ |
102 |
S-Video-out ...................................................................................................................................... |
103 |
Universal Serial Bus ......................................................................................................................... |
103 |
vii
10 |
Power cord set requirements .................................................................................................................. |
104 |
|
Requirements for all countries or regions ......................................................................................... |
104 |
|
Requirements for specific countries or regions ................................................................................ |
105 |
11 |
Recycling ................................................................................................................................................... |
106 |
|
Battery .............................................................................................................................................. |
106 |
|
Display .............................................................................................................................................. |
106 |
Index ................................................................................................................................................................. |
112 |
viii
Category |
Description |
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Product Name |
HP Pavilion tx2500 Entertainment PC |
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Processors |
AMD Turion™ 64 Mobile Technology Ultra-Dual Core ZM-86 processor, 2.4-GHz, |
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2-MB L2 cache, 800-MHz front side bus (FSB) |
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AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-82 processor, 2.2-GHz, 2- |
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MB L2 cache, 800-MHz FSB |
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AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-80 processor, 2.0-GHz, 2- |
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MB L2 cache, 800-MHz FSB |
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AMD Turion 64 Mobile Technology Dual Core RM-70 processor, 2.0-GHz, 1-MB |
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L2 cache, 800-MHz FSB |
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AMD Mobile Athlon™ Dual Core QL-62 processor, 2.0-GHz, 1-MB L2 cache, 667- |
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MHz FSB |
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AMD Mobile Athlon Dual Core QL-60 processor, 1.9-GHz, 1-MB L2 cache, 667- |
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MHz FSB |
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Chipset |
ATI Northbridge: AMD M780G |
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ATI Southbridge: SB700 |
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Graphics |
Unified memory architecture (UMA) graphics subsystem memory integrated with |
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system memory: |
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● Up to 271-MB on computer models with 1024-MB to 2048-MB system |
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memory |
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● Up to 527-MB on computer models with 2048-MB or more of system memory |
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Graphics subsystem memory size is dynamic change |
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Panels |
12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio) BrightView with touch- |
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screen + Wacom digitizer |
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Typical brightness: 200 nits |
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Memory |
● |
Two SODIMM slots |
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● |
Customer accessible/upgradable |
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● Dual-channel support |
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● DDRII PC2-5300 (667 and 800 MHz) |
4096-MB total system memory (2048 MB × 2, dual-channel)
2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-channel)
1
Category |
Description |
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|
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1024-MB total system memory (1024 MB × 1, 512 MB × 2, dual-channel) |
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Hard drives |
● Supports all 9.5-mm, 2.5-inch hard drives |
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● |
Serial ATA |
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500-GB, 7200-rpm |
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320-GB, 7200-rpm |
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320-GB, 5400-rpm |
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250-GB, 5400-rpm |
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160-GB, 5400-rpm |
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Optical drives |
● |
12.7-mm tray load |
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● |
Parallel ATA |
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DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe |
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DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive |
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Web camera |
Low-light VGA camera, fixed (no tilt), with activity light, 24 frames per second |
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Diskette drive |
Supports external USB drive only |
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Audio |
● |
HD audio - Azalia techology |
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● Supports Microsoft Gold requirements |
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● Two omni-directional, dual-array microphones |
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● Beam-forming, echo-cancellation, noise-suppression software |
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● Pavilion-branded Altec Lansing speakers |
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Modem |
● Motorola 56K V.92 data/fax modem |
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● Supports all world wide certification requirements |
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● Modem cable is not included |
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Ethernet |
● Integrated Realtek 10/100/1000 (Gigabit Ethernet) |
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● |
Ethernet cable included |
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Wireless |
Integrated wireless local area network (WLAN) options by way of wireless |
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|
module (includes two 2.4-GHz antennae in display assembly): |
Broadcom 4321AGN 802.11a/b/g/n + Bluetooth
Broadcom 4321AGN 802.11a/b/g/n
Broadcom 4311AG 802.11a/b/g + Bluetooth
Broadcom 4311AG 802.11a/b/g
Broadcom 4311G 802.11b/g + Bluetooth
Broadcom 4311G 802.11b/g
Broadcom BCM4312 802.11b/g + Bluetooth
Broadcom BCM4312 802.11b/g
2 Chapter 1 Product description
Category |
Description |
|
|
External media card |
● One ExpressCard/34 slot, requires slot bezel |
|
● 5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, xD. With adapter |
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(not included), supports mini versions of SD, MMC, and MS Duo. |
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Ports |
Audio-in (stereo microphone) |
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Audio-out (stereo headphone) |
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Audio-out (stereo headphone with S/PDIF) |
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Consumer infrared (one in computer base, one in display assembly) |
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eSATA |
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High-definition multimedia interface (HDMI) v1.3 supporting 1080p with high- |
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bandwidth digital content protection (HDCP) key |
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RJ-11 (modem) |
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RJ-45 (Ethernet), includes link and activity lights |
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S-Video-out (include component video support) |
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USB (3) |
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VGA (Dsub 15 pin) supporting 1600 × 1200 external resolution @ 75 Hz. Disabled |
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when connected to devices through the expansion port 3. Hot plug, unplug, and |
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auto detect for correct output to wide-aspect and standard aspect video. |
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1394a |
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2-pin 65-W AC power |
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Docking |
Docking support through the expansion port 3. Supports the HP xb3000 Notebook |
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Expansion Base and the HP Notebook QuickDock. |
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Keyboard/pointing devices |
12.1-inch keyboard with embedded numeric keypad |
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Taps enabled as default |
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TouchPad with 2 buttons and two-way scroll |
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Wacom 9.0-mm touch-screen pen |
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Power requirements |
8-cell, 73-Wh, 2.55-Ah Li-ion battery |
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6-cell, 55-Wh, 2.55-Ah Li-ion battery |
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4-cell, 37-Wh, 2.55-Ah Li-ion battery |
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65-W AC adapter with localized cable plug support (2-wire plug with ground pin, |
|
supports 2-pin DC connector) |
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Security |
Security cable slot |
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Fingerprint reader |
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Operating system |
Preinstalled: |
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Windows Vista® Business (32-bit) |
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Windows Vista Premium (32and 64-bit) |
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Windows Vista Ultimate (64-bit) |
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Serviceability |
End-user replaceable parts: |
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3
Category |
Description |
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AC adapter |
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Battery (system) |
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Hard drive |
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Memory module |
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Optical drive |
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WLAN module |
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4 Chapter 1 Product description
Item |
Component |
Function |
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(1) |
Internal microphones (2) |
Record sound. |
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(2) |
Display release latch |
Opens the computer. |
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(3) |
Integrated camera (select models only) |
Records video and captures still photographs. |
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(4) |
DVD button |
Launches the DVD playback feature of the QuickPlay |
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program. |
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(5) |
Media button |
Launches the QuickPlay program. |
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(6) |
Mobility Center button |
Opens Mobility Center. |
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(7) |
Rotate button |
Rotates the screen image clockwise into 4 |
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orientations: landscape primary, landscape secondary, |
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portrait primary, and portrait secondary. |
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(8) |
Speakers (2) |
Produce sound. |
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Top components |
5 |
Item |
Component |
Function |
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(9) |
Convertible hinge |
Swivels the display and converts the computer from |
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traditional notebook mode into slate mode or vice |
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versa. In slate mode, the display is rotated and folded |
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flat, so that you can view content while carrying the |
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computer. |
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(10) |
Drive light |
Blinking: The hard drive or optical drive is being |
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accessed. |
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(11) |
Battery light |
● |
On: A battery is charging. |
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● |
Blinking: A battery that is the only available |
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|
power source has reached a low battery level. |
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When the battery reaches a critical battery level, |
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the battery light begins blinking rapidly. |
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● |
Off: If the computer is plugged into an external |
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power source, the light is turned off when all |
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batteries in the computer are fully charged. If the |
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computer is not plugged into an external power |
|
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source, the light stays off until the battery |
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reaches a low battery level. |
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(12) |
Power light |
● |
On: The computer is on. |
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● |
Blinking: The computer is in the Sleep state. |
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● |
Off: The computer is off or in Hibernation. |
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(13) |
Consumer infrared lens |
Receives a signal from the HP Remote Control. |
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(14) |
Internal display switch |
Turns off the display and initiates Sleep if the display |
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is closed while the power is on. |
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(15) |
Fingerprint reader (select models only) |
Allows a fingerprint logon to Windows instead of a |
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password logon. |
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(16) |
Wireless antennae (select models only) |
Send and receive signals from one or more wireless |
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devices. These antennae are not visible from the |
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outside of the computer. |
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6 |
Chapter 2 External component identification |
Item |
Component |
Function |
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|
(1) |
esc key |
Displays system information when pressed in |
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combination with the fn key. |
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(2) |
fn key |
Executes frequently used system functions when |
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|
pressed in combination with a function key or the esc |
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|
key. |
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(3) |
Windows logo key |
Displays the Windows® Start menu. |
|
|
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(4) |
Windows applications key |
Displays a shortcut menu for items beneath the |
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|
pointer. |
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|
(5) |
Embedded numeric keypad keys |
Can be used like the keys on an external numeric |
|
|
keypad. |
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(6) |
Function keys |
Execute frequently used system functions when |
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|
pressed in combination with the fn key. |
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|
Top components |
7 |
Item |
Component |
Function |
|
|
|
(1) |
TouchPad on/off button |
Enables/disables the TouchPad. |
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|
(2) |
TouchPad* |
Moves the pointer and selects or activates items on |
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|
the screen. |
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(3) |
Left TouchPad button* |
Functions like the left button on an external mouse. |
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|
(4) |
TouchPad light |
● Blue: TouchPad is enabled. |
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|
● Amber: TouchPad is disabled. |
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|
|
(5) |
TouchPad vertical scroll zone |
Scrolls up or down. |
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|
|
(6) |
Right TouchPad button* |
Functions like the right button on an external mouse. |
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
8 |
Chapter 2 External component identification |
Item |
Component |
Function |
|
|
|
(1) |
Display release latch |
Opens the computer. |
|
|
|
(2) |
Power switch* |
● When the computer is off, slide the power switch |
|
|
to the right to turn on the computer. |
|
|
● When the computer is on, slide the power switch |
|
|
to the right to initiate Sleep. |
|
|
● When the computer is in the Sleep state, slide |
|
|
the power switch to the right briefly to exit Sleep. |
|
|
● When the computer is in Hibernation, slide the |
|
|
power switch to the right briefly to exit |
|
|
Hibernation. |
|
|
If the computer has stopped responding and Windows |
|
|
shutdown procedures are not effective, slide the |
|
|
power switch to the right and hold for at least 5 |
|
|
seconds to turn off the computer. |
|
|
To learn more about your power settings, select Start |
|
|
> Control Panel > System and Maintenance > |
|
|
Power Options. |
|
|
To learn more about Sleep or Hibernation, refer to the |
|
|
Power Management guide. |
|
|
|
(3) |
Power light |
● On: The computer is on. |
|
|
● Blinking: The computer is in the Sleep state. |
|
|
● Off: The computer is off or in Hibernation. |
|
|
|
(4) |
Consumer infrared lens |
Receives a signal from the HP Remote Control. |
|
|
|
(5) |
Audio-out (headphone) S/PDIF jack |
Provides enhanced audio performance, including |
|
|
surround sound and other high-end audio output. |
|
|
|
(6) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered |
|
|
stereo speakers, headphones, ear buds, a headset, or |
|
|
television audio. |
|
|
|
(7) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, |
|
|
stereo array microphone, or monaural microphone. |
|
|
|
(8) |
Wireless switch |
Turns the wireless feature on or off, but does not |
|
|
create a wireless connection. |
NOTE: A wireless network must be set up in order to establish a wireless connection.
Front components |
9 |
Item |
Component |
Function |
|
|
|
|
|
(9) |
Wireless light |
● |
Blue: An integrated wireless device, such as a |
|
|
|
WLAN device and/or a Bluetooth® device, is |
|
|
|
turned on. |
|
|
● |
Amber: All wireless devices are turned off. |
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
Item |
Component |
Function |
|
|
|
(1) |
Power connector |
Connects an AC adapter. |
|
|
|
(2) |
ExpressCard slot |
Supports optional ExpressCard/34 cards. |
|
|
|
(3) |
Digital Media Slot |
Supports the following optional digital card formats: |
|
|
Secure Digital (SD) Memory Card, MultiMediaCard |
|
|
(MMC), Memory Stick (MS), Memory Stick Pro (MSP), |
|
|
xD-Picture Card (XD), xD-Picture Card (XD) Type M. |
|
|
|
(4) |
Digital Media Slot light |
On: A digital card is being accessed. |
|
|
|
(5) |
Optical drive |
Reads optical discs and, on select models, also writes |
|
|
to optical discs. |
|
|
|
(6) |
Optical light |
Blinking: The optical drive is being accessed. |
|
|
|
10 Chapter 2 External component identification
Item |
Component |
Function |
|
|
|
|
|
(1) |
Previous/rewind button |
● |
Plays the previous track or chapter when the |
|
|
|
button is pressed once. |
|
|
● |
Rewinds media when the button is pressed |
|
|
|
simultaneously with the fn key. |
|
|
|
|
(2) |
Play/pause button |
Plays or pauses media. |
|
|
|
|
|
(3) |
Next/fast forward button |
● |
Plays the next track or chapter when the button is |
|
|
|
pressed once. |
|
|
● |
Fast forwards media when pressed |
|
|
|
simultaneously with the fn key. |
|
|
|
|
(4) |
Stop button |
Stops playback. |
|
|
|
|
|
(5) |
Pen holder |
Stores the pen. |
|
|
|
|
|
(6) |
USB port |
Connects an optional USB device. |
|
|
|
|
|
(7) |
Pen tether hole |
Connects the pen tether. |
|
|
|
|
|
(8) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
|
|
|
(9) |
Expansion port 3 |
Connects the computer to an optional docking device |
|
|
|
or an optional expansion product. |
|
|
|
NOTE: The computer has only one expansion port. |
|
|
|
The term expansion port 3 describes the type of |
|
|
|
expansion port. |
|
|
|
|
|
(10) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
|
|
(11) |
S-Video-out jack |
Connects an optional S-Video device such as a |
|
|
|
television, VCR, camcorder, overhead projector, or |
|
|
|
video capture card. |
|
|
|
|
|
(12) |
Vent |
Enables airflow to cool internal components. |
|
|
|
NOTE: The computer fan starts up automatically to |
|
|
|
cool internal components and prevent overheating. It |
is normal for the internal fan to cycle on and off during routine operation.
Right-side components 11
Item |
Component |
Function |
|
|
|
(1) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to |
|
|
cool internal components and prevent overheating. It |
|
|
is normal for the internal fan to cycle on and off during |
|
|
routine operation. |
|
|
|
(2) |
RJ-11 (modem) jack |
Connects a modem cable. |
|
|
|
(3) |
USB ports (2) |
Connect optional USB devices. |
|
|
|
(4) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
NOTE: The security cable is designed to act as a |
|
|
deterrent, but it may not prevent the computer from |
|
|
being mishandled or stolen. |
|
|
|
12 Chapter 2 External component identification
Item |
Component |
Function |
|
|
|
(1) |
Vents (6) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to |
|
|
cool internal components and prevent overheating. It |
|
|
is normal for the internal fan to cycle on and off during |
|
|
routine operation. |
|
|
|
(2) |
Battery release latches (2) |
Releases the battery from the battery bay. |
|
|
|
(3) |
Hard drive bay |
Holds the hard drive. |
|
|
|
(4) |
Optical drive release latch |
Releases the optical drive from the drive bay. |
|
|
|
(5) |
Memory module compartment |
Contains the memory module slots. |
|
|
|
(6) |
WLAN module compartment |
Holds a WLAN module (select models only). |
|
|
NOTE: To prevent an unresponsive system, replace |
|
|
the wireless module only with a wireless module |
|
|
authorized for use in the computer by the |
|
|
governmental agency that regulates wireless devices |
|
|
in your country or region. If you replace the module |
|
|
and then receive a warning message, remove the |
|
|
module to restore computer functionality, and then |
|
|
contact technical support through Help and Support. |
|
|
|
(7) |
Battery bay |
Holds the battery. |
|
|
|
Bottom components 13
The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:
(1)Product name: This is the product name affixed to the front of the computer.
(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4)Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer. When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
14 Chapter 3 Illustrated parts catalog
Service tag location 15
Item |
Description |
Spare part number |
|
|
|
(1a) |
Display assembly |
|
|
|
|
|
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, |
484751-001 |
|
fingerprint reader, microphones, and WLAN antenna cables |
|
|
|
|
16 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
|
|
|
|
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, |
484750-001 |
|
microphones, and WLAN antenna cables |
|
|
|
|
(1b) |
Display convertible hinge cover (included with display assembly) |
|
|
|
|
|
Display Rubber Kit (not illustrated, includes 8 display bezel rubber screw covers) |
464824-001 |
|
|
|
(2a) |
Switch cover |
464115-001 |
|
|
|
(2b) |
Switch cover trim (included with switch cover) |
|
|
|
|
(3) |
Keyboard |
|
|
|
|
|
Belgium |
484748-A41 |
|
|
|
|
Brazil |
484748-201 |
|
|
|
|
Canada |
484748-121 |
|
|
|
|
Denmark, Norway, and Sweden |
484748-DH1 |
|
|
|
|
France |
484748-051 |
|
|
|
|
Germany |
484748-041 |
|
|
|
|
Israel |
484748-BB1 |
|
|
|
|
Italy |
484748-061 |
|
|
|
|
Japan |
484748-291 |
|
|
|
|
Latin America |
484748-161 |
|
|
|
|
The Netherlands |
484748-B31 |
|
|
|
|
Portugal |
484748-131 |
|
|
|
|
Russia |
484748-251 |
|
|
|
|
Saudi Arabia |
484748-171 |
|
|
|
|
South Korea |
484748-AD1 |
|
|
|
|
Spain |
484748-071 |
|
|
|
|
Taiwan |
484748-AB1 |
|
|
|
|
Thailand |
484748-281 |
|
|
|
|
Turkey |
484748-141 |
|
|
|
|
The United Kingdom |
484748-031 |
|
|
|
|
The United States and Canada |
484748-001 |
|
|
|
(4) |
Top cover (includes TouchPad and TouchPad cable, caps lock light board and |
464111-001 |
|
cable, and top cover bumper pads) |
|
|
|
|
(5) |
RTC battery |
449729-001 |
|
|
|
(6) |
Bluetooth module |
483113-001 |
|
|
|
|
Bluetooth module cable (not illustrated) |
487697-001 |
|
|
|
|
Plastics Kit |
487926-001 |
|
|
|
(7a) |
ExpressCard slot bezel |
|
|
|
|
Computer major components 17
Item |
Description |
Spare part number |
|
|
|
(7b) |
Memory module compartment cover (includes 2 captive screws, secured by C-clips) |
|
|
|
|
(7c) |
WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) |
|
|
|
|
(7d) |
Hard drive cover (includes one rubber foot and 2 captive screws, secured by C-clips) |
|
|
|
|
(7e) |
Display connector cover (includes 1 captive screw, secured by a C-clip) |
|
|
|
|
(8a) |
Power switch assembly (includes power switch board cable and power switch |
441142-001 |
|
board actuator) |
|
|
|
|
(8b) |
Power switch board actuator |
|
|
|
|
(9a) |
Pen eject assembly (includes pen holder) |
464113-001 |
|
|
|
(9b) |
Pen holder |
|
|
|
|
(10) |
System board (includes replacement thermal material) |
480850-001 |
|
|
|
(11) |
Processor (includes replacement thermal paste) |
|
|
|
|
|
AMD Turion 64 Mobile Technology ZM-86 (2.4-GHz, 1-MB L2 cache, 800-MHz |
507974-001 |
|
FSB) |
|
|
|
|
|
AMD Turion 64 Mobile Technology ZM-84 (2.3-GHz, 1-MB L2 cache, 800-MHz |
507957-001 |
|
FSB) |
|
|
|
|
|
AMD Turion 64 Mobile Technology ZM-82 (2.2-GHz, 1-MB L2 cache, 800-MHz |
507973-001 |
|
FSB) |
|
|
|
|
|
AMD Turion 64 Mobile Technology ZM-80 (2.1-GHz, 1-MB L2 cache, 800-MHz |
507972-001 |
|
FSB) |
|
|
|
|
|
AMD Turion 64 Mobile Technology RM-72 (2.1-GHz, 1-MB L2 cache, 800-MHz |
507978-001 |
|
FSB) |
|
|
|
|
|
AMD Turion 64 Mobile Technology RM-70 (2.0-GHz, 1-MB L2 cache, 800-MHz |
507977-001 |
|
FSB) |
|
|
|
|
|
AMD Athlon QL-62 (2.0-GHz, 512-KB L2 cache, 667-MHz FSB) |
506052-001 |
|
|
|
|
AMD Athlon QL-60 (1.9-GHz, 512-KB L2 cache, 667-MHz FSB) |
507982-001 |
|
|
|
(12) |
Audio/infrared board (includes audio/infrared board cable) |
441144-001 |
|
|
|
(13) |
Fan/heat sink assembly (includes replacement thermal paste and thermal pads) |
487925-001 |
|
|
|
(14) |
Pen |
593028-001 |
|
|
|
(15) |
Optical drive (includes bezel) |
|
|
|
|
|
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe |
480864-001 |
|
|
|
|
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive |
480865-001 |
|
|
|
(16) |
Base enclosure (includes optical drive release assembly, 2 battery release |
466437-001 |
|
latches, and 4 rubber feet) |
|
|
|
|
|
Rubber Feet Kit (not illustrated, includes base enclosure rubber feet) |
464821-001 |
|
|
|
(17) |
Memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR) |
|
|
|
|
|
2048-MB |
598858-001 |
|
|
|
|
1024-MB |
598861-001 |
|
|
|
|
512-MB |
598833-001 |
|
|
|
18 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
|
|
|
(18) |
WLAN module |
|
|
|
|
|
Broadcom 4321AGN 802.11a/b/g/n WLAN module |
|
|
|
|
|
● For use in Canada, the Cayman Islands, Guam, Puerto Rico, |
453730-001 |
|
the U.S. Virgin Islands, and the United States |
|
|
|
|
|
● For use in Afghanistan, Albania, Algeria, Andorra, |
453730-002 |
|
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, |
|
|
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, |
|
|
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, |
|
|
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, |
|
|
Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, |
|
|
Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, |
|
|
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, |
|
|
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, |
|
|
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, |
|
|
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, |
|
|
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, |
|
|
Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, |
|
|
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, |
|
|
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, |
|
|
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, |
|
|
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, |
|
|
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, |
|
|
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, |
|
|
the People's Republic of China, Peru, the Philippines, Poland, Portugal, |
|
|
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, |
|
|
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, |
|
|
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, |
|
|
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, |
|
|
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, |
|
|
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, |
|
|
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, |
|
|
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, |
|
|
Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe |
|
|
|
|
|
● For use in Japan |
453730-291 |
|
|
|
|
Broadcom 4311G 802.1b/g WLAN module |
|
● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
Computer major components 19
Item |
Description |
Spare part number |
|
|
|
|
|
|
● |
For use in Afghanistan, Albania, Algeria, Andorra, |
|
|
|
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, |
|
|
|
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, |
|
|
|
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, |
|
|
|
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, |
|
|
|
Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, |
|
|
|
Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, |
|
|
|
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, |
|
|
|
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, |
|
|
|
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, |
|
|
|
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, |
|
|
|
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, |
|
|
|
Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, |
|
|
|
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, |
|
|
|
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, |
|
|
|
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, |
|
|
|
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, |
|
|
|
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, |
|
|
|
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, |
|
|
|
the People's Republic of China, Peru, the Philippines, Poland, Portugal, |
|
|
|
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, |
|
|
|
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, |
|
|
|
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, |
|
|
|
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, |
|
|
|
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, |
|
|
|
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, |
|
|
|
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, |
|
|
|
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, |
|
|
|
Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe |
|
|
|
|
|
|
Broadcom BCM4312 802.11b/g WLAN module |
|
|
|
|
|
|
|
● |
For use in Canada, the Cayman Islands, Guam, Puerto Rico, |
459263-001 |
|
|
the U.S. Virgin Islands, and the United States |
|
|
|
|
|
20 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
|
|
|
|
● For use in Afghanistan, Albania, Algeria, Andorra, |
459263-002 |
|
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, |
|
|
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, |
|
|
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, |
|
|
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, |
|
|
Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, |
|
|
Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, |
|
|
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, |
|
|
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, |
|
|
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, |
|
|
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, |
|
|
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, |
|
|
Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, |
|
|
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, |
|
|
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, |
|
|
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, |
|
|
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, |
|
|
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, |
|
|
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, |
|
|
the People's Republic of China, Peru, the Philippines, Poland, Portugal, |
|
|
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, |
|
|
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, |
|
|
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, |
|
|
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, |
|
|
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, |
|
|
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, |
|
|
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, |
|
|
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, |
|
|
Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe |
|
|
|
|
(19) |
Hard drive (includes hard drive bracket and hard drive connector) |
|
|
|
|
|
500-GB, 7200-rpm |
634924-001 |
|
|
|
|
320-GB, 7200-rpm |
603783-001 |
|
|
|
|
320-GB, 5400-rpm |
622643-001 |
|
|
|
|
160-GB, 7200-rpm |
579045-001 |
|
|
|
|
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, hard drive |
497744-001 |
|
connector, and hard drive screws) |
|
|
|
|
(20) |
Battery |
|
|
|
|
|
8-cell, 73-Ah, 2.55-Ah |
463650-003 |
|
|
|
|
6-cell, 55-Ah, 2.55-Ah |
441132-003 |
|
|
|
|
6-cell, 2.55-Ah, for use in Japan |
534133-291 |
|
|
|
|
4-cell, 37-Ah, 2.55-Ah |
441131-003 |
|
|
|
Computer major components 21
Item |
Description |
Spare part number |
|
|
|
|
Plastics Kit |
487926-001 |
|
|
|
(1) |
ExpressCard slot bezel |
|
|
|
|
(2) |
Hard drive cover (includes 1 rubber foot and 2 captive screws, secured by C-clips) |
|
|
|
|
(3) |
Display connector cover (includes 1 captive screw, secured by a C-clip) |
|
|
|
|
(4) |
WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) |
|
|
|
|
(5) |
Memory module compartment cover (includes 2 captive screws, secured by C-clips) |
|
|
|
|
22 Chapter 3 Illustrated parts catalog