HPE BB896A, BC002AAE Getting Started Guide

HEIDELBERG simplifies

Case Study

Objective

Quicker, error-free backups and fast data restores for end-users

Approach

Company quickly decided in favour of HPE Data Protector Sof tware, then compared a number of dierent hardware solutions

IT Matters

• Shorter backup cycles and easier administration of the entire backup environment

• Combination of HPE StoreOnce deduplication technology and LTO6 tapes has led to a 90 per cent reduction in the number of tapes required

• High degree of flexibility as the HPE StoreOnce allows data to be stored on a NAS, StoreOnce Catalyst or a virtual tape library

• Option for IT administrators to restore data remotely at the weekend or overnight in the event of an emergency (as they no longer have to access the tape library)

Business Matters

• Faster restoration of unintentionally deleted data for end-users, sometimes within just a few minutes

• Higher data availability, partially due to hourly backups via HPE StoreOnce and HPE Data Protector Software

backups and restores flexibility

Printing press manufacturer converts to HPE Data Protector Software and HPE StoreOnce

HEIDELBERG previously backed up its businesscritical data to a tape library, but this has now been replaced by a combined hardware and software solution formed entirely of HPE products: an HPE StoreEver MSL 6480 Tape Library with LTO6 tapes, HPE Data Protector Software

9.0 and the HPE StoreOnce 4900 with deduplication technology. This all HPE solution has enabled the company to create backups and restores more flexibly than ever before.

Challenge

Reliable backups, fast restores

Generations of printing companies all over the world have built successful businesses on the back of HEIDELBERG machinery. Heidelberger Druckmaschinen AG (HEIDELBERG) oers a wide range of products for every stage of the printing industry’s process and value creation chain and digital workflows, from oset and digital printing solutions to pre-press and postpress products and consumables. In addition to this core business, the company also oers a comprehensive suite of software components which bring together all of the processes printing companies carry out on a day-to-day basis and provides individual consulting services, covering topics as varied as methods to increase productivity in print shops, environmentally friendly printing and tailored financing solutions for investment projects.

Case study

HEIDELBERG

“We no longer have to worry about getting backups completed within

Industry

Engineering

certain time frames. The HPE StoreOnce deduplication feature has removed the restrictions on our processes and enables us to carry out backups and restores simultaneously. So we can backup data from programmes such as Microsoft® SharePoint much more frequently and incrementally throughout the day. This has made us much more flexible.”

— Peter Brecht, project manager and storage & backup administrator, HEIDELBERG

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“We are an important supplier and reliable partner for the global printing industry. It is therefore essential for us to ensure that all of our employees around the world can always access the data they need for their processes. We can’t aord downtime, so reliable backups and fast restores are absolutely vital,” says Bernd Böckler, Heidelberg’s global data centre manager.

And it is not just Heidelberg itself that needs this data to be available at all times, many of its customers do too. For the past 10 years, HEIDELBERG has oered its internet based Remote Service product to companies around the world. What started o as an online fault management system has been expanded step by step towards more preventative services. The product’s latest feature is remote monitoring. This function allows HEIDELBERG to detect imminent machine errors at an early stage, long before they actually cause the machines to fail. Any restorative measures can then be taken as part of the company’s service plan. This gives its customers a high level of security in terms of production planning and increases machine availability dramatically.

Today, around 10,000 systems in 50 countries around the world are connected to HEIDELBERG’s Remote Service platform, and the company processes over 2,000 customer queries each month. Around 80 per cent of all electronic errors can be resolved remotely, so this system represents a powerful online service tool for technical production facilities both inside and outside of the print media industry.

The data required to provide this service, as well as data from the company’s Microsoft® Exchange system, file services and the databases for many of its applications, is stored in the company’s global data centre. These applications include both oice software and more specialised programs used in areas such as production planning and manufacturing.

As well as site-specific applications, the global data centre also hosts a number of applications for other production facilities and sales and service units around the world across a total of around 400 virtualised and 100 physical servers.

Ineicient tape storage

The storage area network at HEIDELBERG’s global data centre currently holds around 170 TB of data with an additional 60 TB of direct attached storage – and volumes are only going to increase. Each day, all of this data is backed up using an automated process triggered by the HPE Data Protector Software. The company’s previous solution was an HPE StorageWorks ESL 712e tape library with 16 drives. It would use up around 2000 LTO3 tapes each year. Alongside this solution, the IT team also ran an HPE StorageWorks 9000 Virtual Library system, predominately for incremental or temporary backups that would then be used to transfer the data to the tapes for permanent storage.

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