Services and a worldwide network of Hewlett Packard Enterprise Authorized Channel Partners (may
vary by region). Hardware diagnostic support and repair is available for three years from date of
purchase. Support for software and initial setup is available for 90 days from date of purchase.
Enhancements to warranty services are available through HPE Pointnext operational services or
customized service agreements. Hard drives have either a one year or three year warranty
NOTE: Server Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support with next business day
response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts.
These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel
and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR
have Hewlett Packard Enterprise replace Optional CSR parts at no charge. Additional information
regarding worldwide limited warranty and technical support is available at:
QuickSpecs
HPE Apollo 100GbE 48-port Intel Omni-
Path Architecture Unmanaged
Switch
Service and Support
Page 4
It is recommended to have the same attached support level for Intel Omni-Path Switches as the Server and chassis.
Service and Support
Protect your business beyond warranty with HPE Support Services
for you, with an eye on the future, and make the complex simple.
Optimized
Recommended Services
devices to make the most of these services and receive all the deliverables.
Standard
HPE Foundation Care 24x7, three-year Support Service
HPE Foundation Care 24x7 gives you access to HPE 24 hours a day, seven days a week for assistance on
dition,
Basic
HPE Foundation Care NBD, three-year Support Service
Parts and Materials
Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to
replaced by Hewlett Packard Enterprise due to malfunction.
HPE Factory Express
HPE Factory Express offers configuration, customization, integration and deployment services for
tagging, and custom packaging. HPE products supported through Factory Express include a wide array
HPE Pointnext provides a comprehensive portfolio including Advisory and Transformational,
Professional, and Operational Services to help accelerate your digital transformation. From the
onset of your transformation journey, Advisory and Transformational Services focus on designing
the transformation and creating a solution roadmap. Professional Services specializes in creative
configurations with flawless and on-time implementation, and on-budget execution. Finally,
operational services provides innovative new approaches like Flexible Capacity and Datacenter Care,
to keep your business at peak performance. HPE is ready to bring together all the pieces of the puzzle
Recommendation
Recommendation
Recommendation
HPE Proactive Care* with 24x7 coverage, three year Support Service
HPE Proactive Care gives customers an enhanced call experience. When your products are connected to
HPE, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized proactive
reports with recommendations and advice This Service combines three years proactive reporting and
advice with our 24x7 coverage, four hour hardware response time when there is a problem. This service
also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat,
VMWare, Microsoft, etc.) running on your HPE servers.
NOTE: *HPE Proactive Care and HPE Proactive Care Advanced require that the customer connect their
resolving issues. This service includes need based Hardware onsite response within four hours. In ad
collaborative software support is included in this service that provides troubleshooting assistance on
industry leading software running on your HPE server. Simplify your support experience and make
HPE your first call to help resolve hardware or software problems.
HPE Foundation Care Next Business Day connects you to HPE during business hours for assistance on
resolving issues – This service features need based next business day hardware onsite response and
software call back within two hours. In addition, Collaborative software support and provides
troubleshooting assistance on industry leading software running on your HPE server. Simplify
your support experience and make HPE your first call to help resolve hardware or software problems.
maintain the covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage
limitations as set forth in the manufacturer's operating manual, product quick-specs, or the technical
product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
for Servers and
storage
HPE servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
QuickSpecs
HPE Apollo 100GbE 48-port Intel Omni-
Path Architecture Unmanaged
Switch
Service and Support
Page 5
of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo, HPE ProLiant Server Blades, HPE
configurable network switches.
HPE Technology
Offer flexible services and technical skills to meet
HPE Datacenter Care
HPE Datacenter Care helps improve IT stability and security, increase the value of IT, and enable agility
http://www.hpe.com/services/datacentercare
HPE Flexible Capacity
With Flexible Capacity, you get the speed, scalability, and economics of the
have the option to use the public cloud when needed.
DC for Hyperscale
Datacenter Care for Hyperscale is available for Service Providers and HPC customers who use a
architecture can take advantage of this environment support tailored to their operating model.
HPE Education
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes.
HPE Support Center
The HPE Support Center is a personalized online support portal with access to information, tools
For more information: http://www.hpe.com/services
BladeSystem, HPE 9000 servers as well as the MSAxxxx3PAR suite, XP, rackable tape libraries and
Services Support
Credits
service
Services
your changing IT demands. With a menu of service that is tailored to suit your needs, you get additional
resources and specialist skills to help you maintain peak performance of your IT. Offered as annual
credits, you can plan your budgets while proactively responding to your dynamic business.
and innovation. It is a structured framework of repeatable, tested, and globally available services
“building blocks.” You can deploy, operate, and evolve your datacenter wherever you are on your IT
journey. With HPE Datacenter Care, you benefit from a personalized relationship with HPE via a
single point of accountability for HPE and others’ products.
For more information, visit
public cloud in the privacy of your data center. Gain the advantages of the public cloud—
consumption-based payment, rapid scalability without worrying about capacity constraints.
Reduce the “heavy lifting” needed to operate a data center. And retain the advantages that IT
provides the business (i.e., control, security). Deliver the right user experience, choose the right
technology for the business, manage privacy and compliance, and manage the cost of IT. And, you
scale out approach to computing with a high volume homogenous infrastructure and resilient
Book on a class today and learn how to get the most from your technology investment.
http://www.hpe.com/ww/learn
and experts to support HPE business products. Submit support cases online, chat with HPE experts,
access support resources or collaborate with peers.
Learn more http://www.hpe.com/support/hpesc
HPE's Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent
for live support. Now you can get access to personalized IT support anywhere, anytime.
HPE Insight Remote Support and HPE Support Center are available at no additional cost with a
HPE warranty, HPE Support Service or HPE contractual support agreement.
NOTE: *HPE Support Center Mobile App is subject to local availability
QuickSpecs
HPE Apollo 100GbE 48-port Intel Omni-
Path Architecture Unmanaged
Switch
Technical Specifications
Page 6
Shipping Dimensions
Length
Width
14.75 in. (375.7mm)
Height
Shipping weight
8 lbs (3.63kgs)
Performance
Latency
Throughput
up to 9.6 Tbps
Maximum multicast table size
8192 entries
Maximum unicast table size
49151 entries
Dimensions
Length
12.41 in (315.2mm)
Width
Height
1.70 in (43.3mm)
Weight
Environment
Operating temperature
10° to 35° C (50° to 95° F)
Storage temperature
-30° to 60° C (-22° to 140° F)
Operating humidity
10 to 90% relative humidity (Rh), 28°C (82.4°F)
maximum wet bulb temperature, non-condensing.
in, and recycling programs, in many geographic areas, for our
products. Products returned to Hewlett Packard Enterprise will be
recycled, recovered or disposed of in a responsible manner.
The EU WEEE Directive (2012/19/EU) requires manufacturers to
provide treatment information for each product type for use by
treatment facilities. This information (product disassembly
instructions) is posted on the Hewlett Packard Enterprise web site:
http://www.hpe.com/RECYCLE
These instructions may be used
by recyclers and other WEEE treatment facilities as well as Hewlett
Packard Enterprise OEM customers who integrate and re-sell
QuickSpecs
HPE Apollo 100GbE 48-port Intel Omni-
Path Architecture Unmanaged
Switch
Summary of Changes
Page 7
Date
Version History
Action
Description of Change
23-Oct-2017
Version 2
Changed
Care Pack naming and Service and Support- Parts and
Materials updated.
11-Jul-2017
Version 1
Created
Initial version of QuickSpecs for Intel Omni-Path 1U Switches.