Hp Zhan 66 PRO 14 G2 User Manual

Maintenance and Service Guide
HP ZHAN 66 Pro 14 G2 Notebook PC
© Copyright 2018, 2019 HP Development Company, L.P.
AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Core, and Thunderbolt are trademarks of Intel Corporation in the U.S. and other countries. NVIDIA and GeForce are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. SDHC, SDXC, and microSD are trademarks or registered trademarks of SD-3C in the United States, other countries or both. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: April 2019
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.
For any further information or to request a full refund of the price of the computer, please contact your seller.
First Edition: December 2018
Document Part Number: L46755-002
Important Notice about Customer Self-Repair Parts
IMPORTANT:
CAUTION: Your computer includes Customer Self-Repair parts and parts that should be accessed by only an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for authorized service provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits dened by applicable safety standards.
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Components .................................................................................................................................................. 5
Right ....................................................................................................................................................................... 5
Left ......................................................................................................................................................................... 7
Display .................................................................................................................................................................... 8
Keyboard area ........................................................................................................................................................ 9
Touchpad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button, speakers, and ngerprint sensor ......................................................................................... 11
Special keys ....................................................................................................................................... 12
Hot keys (select products only) ......................................................................................................... 13
Bottom ................................................................................................................................................................. 13
Labels ................................................................................................................................................................... 14
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Display components ............................................................................................................................................ 18
Cable Kit ............................................................................................................................................................... 19
Bracket Kit ............................................................................................................................................................ 20
Mass storage devices ........................................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 22
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 23
Drive handling ................................................................................................................................... 24
Workstation guidelines ..................................................................................................................... 24
Electrostatic discharge information .................................................................................................................... 24
Generating static electricity .............................................................................................................. 25
Preventing electrostatic damage to equipment ............................................................................... 25
Personal grounding methods and equipment .................................................................................. 26
Grounding the work area ................................................................................................................... 26
Recommended materials and equipment ........................................................................................ 26
vii
Packaging and transporting guidelines .............................................................................................................. 27
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 28
Component replacement procedures .................................................................................................................. 28
Preparation for disassembly ............................................................................................................. 28
Battery Safe mode ............................................................................................................................ 28
Bottom cover ..................................................................................................................................... 29
Memory modules ............................................................................................................................... 30
WLAN/Bluetooth combo card ............................................................................................................ 31
M.2 solid-state drive ......................................................................................................................... 33
Hard drive .......................................................................................................................................... 34
6 Removal and replacement procedures for authorized service provider parts .................................................... 36
Component replacement procedures .................................................................................................................. 36
Battery ............................................................................................................................................... 37
Speaker assembly ............................................................................................................................. 38
Fan ..................................................................................................................................................... 40
Heat sink ............................................................................................................................................ 41
Power/USB board .............................................................................................................................. 44
Touchpad assembly ........................................................................................................................... 45
Fingerprint sensor assembly ............................................................................................................ 46
Card reader board .............................................................................................................................. 48
RTC battery ........................................................................................................................................ 50
System board .................................................................................................................................... 52
Display assembly ............................................................................................................................... 55
Power connector cable ...................................................................................................................... 61
Keyboard/top cover ........................................................................................................................... 62
7 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 63
Using Computer Setup ......................................................................................................................................... 63
Starting Computer Setup .................................................................................................................. 63
Navigating and selecting in Computer Setup ................................................................................... 63
Restoring factory settings in Computer Setup ................................................................................. 63
Updating the BIOS ............................................................................................................................. 64
Determining the BIOS version ......................................................................................... 64
Downloading a BIOS update ........................................................................................... 64
Changing the boot order using the f9 prompt .................................................................................. 65
TPM BIOS settings (select products only) ........................................................................................................... 65
Using HP Sure Start (select products only) ......................................................................................................... 66
viii
8 Using HP PC Hardware Diagnostics ................................................................................................................ 67
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 67
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 67
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 68
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 68
Installing HP PC Hardware Diagnostics Windows ............................................................................. 68
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 68
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 69
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 69
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 69
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 69
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 70
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 70
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 70
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 70
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 70
9 Backing up, restoring, and recovering ........................................................................................................... 72
Backing up information and creating recovery media ........................................................................................ 72
Using Windows tools ......................................................................................................................... 72
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 72
Restoring and recovery ........................................................................................................................................ 73
Restoring, resetting, and refreshing using Windows tools .............................................................. 73
Recovering using HP Recovery media ............................................................................................... 73
Changing the computer boot order ................................................................................................... 73
10 Specications ............................................................................................................................................ 74
Computer specications ...................................................................................................................................... 74
35.6 cm (14.0 in) display specications .............................................................................................................. 75
Hard drive specications ..................................................................................................................................... 75
Solid-state drive specications ........................................................................................................................... 76
11 Statement of memory volatility .................................................................................................................. 77
Nonvolatile memory usage ................................................................................................................................. 79
Questions and answers ....................................................................................................................................... 81
Using HP Sure Start (select models only) ............................................................................................................ 82
ix
12 Power cord set requirements ...................................................................................................................... 83
Requirements for all countries ............................................................................................................................ 83
Requirements for specic countries and regions ................................................................................................ 84
13 Recycling .................................................................................................................................................. 86
Index ............................................................................................................................................................. 87
x

1 Product description

Table 1-1 Product components and their descriptions
Category Description
Product Name HP ZHAN 66 Pro 14 G2 Notebook PC
Processors 8th generation, Intel® Core™ (15 W)
i7-8565U, 1.8 GHz/4.6 GHz, quad core turbo, 8 MB L3 cache; Intel UHD Graphics 620
i5-8265U, 1.6 GHz/3.9 GHz, quad core turbo, 6 MB L3 cache; Intel UHD Graphics 620
Graphics Supports HD decode, DX12, HDMI 1.4b up to 4K 30 Hz, HDCP 2.2 via DisplayPort
Supports 3 independent displays when on the HP USB-C Dock G4; Max resolution = 4K @ 30 Hz (DisplayPort 1) or 4K @ 30 Hz (DisplayPort 2)
Supports 3 independent displays when on the HP TB Dock 120 W (using USB-C); Max resolution = 4K @30 Hz (DisplayPort 1) or 4K @ 30 Hz (DisplayPort 2)
Integrated Intel UMA Graphics
Integrated with shared video memory (see Processors category)
Discrete graphics memory
NVIDIA® GeForce® MX250 with 2 GB of dedicated video memory
Supports CUDA, Optimus, PhysX, GPU Boost 2.0
Panel 35.6 cm (14.0 in), FHD (1920 × 1080), LED backlight, UWVA, IPS, slim, two WLAN antennas
220 nits, 45% CG, eDP
400 nits, 72% CG, eDP + PSR
Memory Two customer-accessible memory module slots supporting up to 32 GB of RAM
Supports dual-channel memory
PC4-2400, DDR4 SODIMMs
Supports the following congurations:
32768 MB (16384 × 2; dual channel)
16384 MB (16384 × 1)
16384 MB (8192 × 2; dual channel)
8192 MB (8192 × 1)
4096 MB (4096 × 1)
Cache Intel Optane 16 GB memory cache
Primary storage Supports the following SATA, 7 mm, 2.5-inch hard drives:
1 TB, 5400 rpm
500 GB, 7200 rpm
1
Table 1-1 Product components and their descriptions (continued)
Category Description
Primary M.2 storage Supports the following M.2 2280 solid-state drives:
512 GB, PCIe, NVMe, TLC
512 GB, PCIe, NVMe, value
256 GB, PCIe, NVMe, TLC
256 GB, PCIe, NVMe, value
128 GB, SATA, TLC
Fixed optical drive Supports external USB drive via power port
Audio/Visual Audio controls
Integrated dual-array microphone
Integrated camera (720p HD) (select models only)
Supports WDR (Wide Dynamic Range)
Headphone/microphone combo jack
RJ-45 (network) Realtek RTL8111HSH-GB (non-DASH)
S3/S4/S5 wake on LAN with embedded NIC
The following support S3/S4/S5 wake on LAN (via out of band): HP USB-C Universal Dock, HP USB-C Dock G4, HP Thunderbolt™ Dock 120 W G2, and HP USB-C Mini Dock.
The following support S0/S3/S4/S5 MAPT (via out of band): HP USB-C Universal Dock, HP USB-C Dock G4, HP Thunderbolt Dock 120 W G2, and HP USB-C Mini Dock.
BIOS support RTXMAC for MAPT via in band
Wireless Wireless Personal Area Network (PAN) Bluetooth
Bluetooth® 5.0 supported using combo card
Wireless Local Area Network (WLAN)
Integrated WLAN options with dual antennas M.2 2230 socket MIPI/BRI):
Intel Dual Band Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0 Combo Adapter (non-vPro)
WLAN antennas (congured at bottom of panel on all models)
Supports HP LAN-Wireless Protection (WLAN/LAN switching)
Supports HP Connection Optimizer
Support for Miracast
Supports Static BIOS SAR
Supports WoWLAN S3/S4 AC Mode
Media card reader Supports microSD™, SDHC™, SDXC™
Ports (Input/output) Hot plug/unplug and auto detect
2 Chapter 1 Product description
HDMI 1.4b
One USB 2.0 + powered port (left)
Table 1-1 Product components and their descriptions (continued)
Category Description
Two USB 3.1 Gen 1 ports (right)
One USB 3.1 Gen 1 Type-C port (PD + DP)
Audio-out (headphone)/audio-in (microphone) combo jack
RJ-45 (network)
Multi-pin AC port
Sensors Combo chip/accelerometer
Hall sensor
Docking HP Thunderbolt Dock 120 W G2
HP USB-C Dock G4
HP USB-C Universal Dock
HP USB-C Mini Dock
Keyboard/pointing devices
Power requirements Battery
Keyboard
Backlit and non-backlit, spill-resistant
Touchpad requirements
Microsoft Precision Touchpad Default Gestures support
FW PTP with Filter Driver
No Hybrid Mode Support
3-cell, 45 Wh, lithium polymer, soft pack, HP Long Life
HP Fast Charge Technology
AC adapters
65 W Smart AC adapter, right angle, 4.5 mm - EM
65 W straight USB Type-C AC adapter
Power cords
3 wire plug (C5), 1.0 m, conventional
Duckhead power cord (C5NS), 1.0 m
Duckhead (C5NS)
Security Security lock
Integrated ngerprint sensor (select models only)
TPM 2.0 (Inneon; soldered down)
Hardware enforced rmware protection: HP Hardware Root of Trust
Preboot authentication (password)
Operating system Operating system version
3
Table 1-1 Product components and their descriptions (continued)
Category Description
Windows® 10
Preinstalled
Windows 10 Home 64 Chinese Market CPPP
Windows 10 Home 64 High-end Chinese Market CPPP
Windows 10 Pro 64 Chinese Market
Restore Media
Windows 10 Driver DVD
Certied
Microsoft WHQL
Web-only support
Windows 10 Enterprise 64
Serviceability End-user replaceable parts
AC adapter
M.2 solid-state drive
Hard drive
Memory module
WLAN module
4 Chapter 1 Product description

2 Components

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

Right

Table 2-1 Right-side components and their descriptions
Component Description
(1) Audio-out (headphone)/Audio-in (microphone)
combo jack
(2) USB SuperSpeed port Connects a USB device, such as a cell phone, camera, activity
(3) HDMI port Connects an optional video or audio device, such as a high-
(4) RJ-45 (network) jack/status lights Connects a network cable.
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
To access this guide:
Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
tracker, or smartwatch, and provides high-speed data transfer.
denition television, any compatible digital or audio component, or a high-speed High Denition Multimedia Interface (HDMI) device.
Green (left): The network is connected.
Amber (right): Activity is occurring on the network.
(5) USB Type-C power connector port, SuperSpeed
port, and DisplayPort connector
Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery.
– and –
Right 5
Table 2-1 Right-side components and their descriptions (continued)
Component Description
Connects a USB device that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer.
– and –
Connects a display device that has a USB Type-C connector, providing DisplayPort output.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(6) Battery light When AC power is connected:
White: The battery charge is greater than 90 percent.
Amber: The battery charge is from 0 to 90 percent.
O: The battery is not charging.
When AC power is disconnected (battery not charging):
Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level, the battery light begins blinking rapidly.
O: The battery is not charging.
(7) Power connector Connects an AC adapter.
6 Chapter 2 Components

Left

Table 2-2 Left-side components and their descriptions
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
(2) USB powered port Connects and supplies power to a USB device, such as a cell
phone, camera, activity tracker, optical drive, or smartwatch.
(3) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.
(4) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
1. Hold the card label-side up, with the connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory
card reader.
(5) Drive light Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
Left 7

Display

Table 2-3 Display components and their descriptions
Component Description
(1) Internal microphones Record sound.
(2) Camera(s) (select products only) Allow(s) you to video chat, record video, and record still images.
Some cameras also allow a facial recognition logon to Windows, instead of a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
(3) Camera light (select products only) On: One or more cameras are in use.
(4) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation.
8 Chapter 2 Components

Keyboard area

Touchpad

Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate
items on the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Right touchpad button Functions like the right button on an external mouse.
Keyboard area 9

Lights

Table 2-5 Lights and their descriptions
Component Description
(1) Power light On: The computer is on.
Blinking: The computer is in the Sleep state, a power-saving state. The
computer shuts o power to the display and other unneeded components.
O: The computer is o or in Hibernation. Hibernation is a power-saving
state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.
(3) Mute light On: Computer sound is o.
O: Computer sound is on.
(4) Microphone mute light On: Microphone is o.
O: Microphone is on.
(5) Num lk light On: Num lock is on.
(6) Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN)
device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all wireless devices are
o.
(7) Fn lock light On: The fn key is locked.
10 Chapter 2 Components
Button, speakers, and ngerprint sensor
Table 2-6 Button, speakers, and ngerprint sensor and their descriptions
Component Description
(1) Power button When the computer is o, press the button to turn on the computer.
When the computer is on, press the button briey to initiate Sleep.
When the computer is in the Sleep state, press the button briey to exit Sleep
(select products only).
When the computer is in Hibernation, press the button briey to exit
Hibernation.
IMPORTANT: Pressing and holding down the power button results in the loss of
unsaved information.
If the computer has stopped responding and shutdown procedures are ineective, press and hold the power button for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power options.
Right-click the Power meter icon and then select Power Options.
(2) Speakers (2) Produce sound.
(3) Fingerprint sensor (select
products only)
Allows a ngerprint logon to Windows, instead of a password logon.
To use the ngerprint sensor, place your nger on the ngerprint sensor until
it reads your ngerprint.
Keyboard area 11

Special keys

Table 2-7 Special keys and their descriptions
Component Description
(1) esc key Displays system information when pressed in combination with the fn key.
(2) fn key Executes frequently used system functions when pressed in combination with
another key. Such key combinations are called hot keys.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start menu.
(4) Action keys Execute frequently used system functions.
(5) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet keys. When fn+num
(6) num lk key Turns the embedded numeric keypad on and o when pressed in combination
lk is pressed, the keypad can be used like an external numeric keypad. Each key on
the keypad performs the function indicated by the icon in the upper-right corner of the key.
NOTE: If the keypad function is active when the computer is turned o, that
function is reinstated when the computer is turned back on.
with the fn key.
– or –
Turns the embedded numeric keypad on and o.
12 Chapter 2 Components

Hot keys (select products only)

A hot key is the combination of the fn key and another key.
To use a hot key:
Press the fn key, and then press one of the keys listed in the following table.
Table 2-8 Hot keys and their descriptions
Key Description
C Turns on scroll lock.
E Turns on the insert function.
R Breaks the operation.
S Sends a programing query.
W Pauses the operation.

Bottom

Table 2-9 Bottom components and their descriptions
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.
Bottom 13

Labels

The labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.
Table 2-10 Service label components
Component
(1) HP product name
(2) Product ID
(3) Serial number
(4) Warranty period
Regulatory label(s)—Provide(s) regulatory information about the computer.
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
14 Chapter 2 Components

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Labels on page 14 for details.
Computer major components 15
Table 3-1 Computer major components and their descriptions
Item Description Spare part number
(1) Display panel assembly
NOTE: Display panels are not spared as a whole assembly. They are only spared at a
subcomponent level.
(2) Top cover/keyboard (includes cable)
No backlight, for use in the People’s Republic of China L51672-001
Backlit, for use in the People’s Republic of China L51671-001
(3) Touchpad (includes cable) L44580-001
(4) RTC battery L02772-001
(5) Power/USB board
NOTE: The power/USB board cable is available in the Cable Kit using spare part number
L44549-001.
(6) Speaker assembly L44554-001
(7) Fingerprint sensor assembly
NOTE: The ngerprint sensor cable is available in the Cable Kit using spare part number
L44549-001.
(8) Card reader board (includes cable)
NOTE: The card reader board cable is also available in the Cable Kit using spare part number
L44549-001.
not spared
L44578-001
L44516-001
L44579-001
(9) System board (includes integrated processor and replacement thermal material):
All system boards use the following part numbers:
xxxxxx-001: Non-Windows operating system
xxxxxx-601: Windows 10 operating system
For use in models with UMA graphics memory:
Intel Core i7-8565U processor L52200-xxx
For use in models with discrete graphics memory:
Intel Core i7-8565U processor L57502-xxx
Intel Core i5-8265U processor L57501-xxx
(10) Power connector cable L01048-001
(11) Heat sink for use in models with UMA graphics (includes replacement thermal material) L44552-001
(12) Heat sink for use in models with discrete graphics (includes replacement thermal material) L62044-001
(13) WLAN module (Intel Dual Band Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0 Combo
Adaptor (non-vPro))
(14) Fan
For use in models with UMA graphics L44556-001
For use in models with discrete graphics L44555-001
L22634-001
(15) Memory modules (DDR4-2666):
16 Chapter 3 Illustrated parts catalog
Table 3-1 Computer major components and their descriptions (continued)
Item Description Spare part number
16 GB 937438-850
8 GB 937236-850
4 GB L10598-850
(16) Battery (3 cell, 45 Wh) L32656-005
(17) M.2 solid-state drive:
512 GB, PCIe, TLC L51668-001
256 GB, PCIe L51667-001
256 GB, PCIe, locked L56460-001
256 GB, SATA-3, TLC L51666-001
128 GB, SATA-3, TLC L51665-001
128 GB, SATA-3, TLC, locked L56462-001
(18) Hard drive:
1 TB, 5400 rpm, 7 mm 762990-001
1 TB, 5400 rpm, 7 mm, locked L56463-001
500 GB, 7200 rpm, 7 mm 703267-001
(19) Bottom cover:
For use in models with UMA graphics L44558-001
For use in models with discrete graphics L64085-001
Computer major components 17

Display components

Table 3-2 Display components and their descriptions
Item Description Spare part number
(1) Display bezel L51661-001
(2) Display panel (raw):
220 nits, anti glare L51669-001
400 nits, anti glare L51670-001
400 nits, anti glare, lock L56461-001
400 nits, lock L64039-001
(3) Display/camera cable assembly L44563-001
(4) Camera module L44581-001
(5) WLAN antennas (dual antennas) L44584-001
(6) Hinge Kit (includes left and right hinges) L44566-001
(7) Display rear cover (includes wireless antennas) L44559-001
18 Chapter 3 Illustrated parts catalog

Cable Kit

Table 3-3 Cable Kit components and their descriptions
Item Description Spare part number
Cable Kit, includes the following parts: L44549-001
(1) Power/USB board cable
(2) Card reader board cable
(3) Fingerprint sensor cable
Cable Kit 19

Bracket Kit

Table 3-4 Bracket Kit components and their descriptions
Item Description Spare part number
Bracket Kit, includes the following parts: L44586-001
(1) Fingerprint sensor bracket
(2) USB Type-C port bracket
(3) RJ-45 bracket
20 Chapter 3 Illustrated parts catalog
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