Hp Z240 User Manual
User Guide
HP Z240 Small Form Factor Workstation
HP Z240 Tower Workstation
Copyright Information
Warranty
Trademark Credits
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
First Edition: October 2015
Part number: 819474-001
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware,
drivers, and/or software to take full advantage
of Windows functionality. See http://
www.microsoft.com for details.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Intel is a trademark of Intel Corporation in the
U.S. and other countries.
Linux® is the registered trademark of Linus
Torvalds in the U.S. and other countries.
NVIDIA and the NVIDIA logo are trademarks
and/or registered trademarks of NVIDIA
Corporation in the U.S. and other countries.
About this guide
This guide provides setup and troubleshooting information for the HP Z Workstation series. It includes these
topics:
Locating HP resources on page 1
Workstation features on page 5
Setting up the workstation on page 11
Setting up, backing up, restoring, and recovering Windows 7
on page 19
Setting up, backing up, restoring, and recovering Windows 10
on page 24
Setting up and restoring Linux on page 34
Diagnostics and minor troubleshooting on page 41
Routine Care on page 46
TIP: If you do not find what you are looking for in this guide:
— Find technical details in the Maintenance and Service Guide for your workstation at http://www.hp.com/
support/workstation_manuals.
Guide topics
— View component installation videos at http://www.hp.com/go/sml.
— See additional information on your workstation at http://www.hp.com/go/workstations.
iii
iv About this guide
Table of contents
1 Locating HP resources .................................................................................................................................... 1
Product information .............................................................................................................................................. 1
Product support ..................................................................................................................................................... 2
Product documentation ......................................................................................................................................... 3
Product diagnostics ............................................................................................................................................... 3
Product updates .................................................................................................................................................... 4
2 Workstation features .................................................................................................................................... 5
HP Z240 SFF Workstation components ................................................................................................................ 5
HP Z240 SFF Workstation front panel ................................................................................................ 5
HP Z240 SFF Workstation rear panel .................................................................................................. 6
HP Z240 Tower Workstation components ............................................................................................................ 7
HP Z240 Tower Workstation front panel ............................................................................................ 7
HP Z240 Tower Workstation rear panel ............................................................................................. 8
Product specifications ........................................................................................................................................... 9
Workstation weights and dimensions ................................................................................................ 9
Environmental specifications ........................................................................................................... 10
3 Setting up the workstation ........................................................................................................................... 11
Ensuring proper ventilation ................................................................................................................................ 11
Setup procedures ................................................................................................................................................ 12
Adding monitors .................................................................................................................................................. 13
Planning for additional monitors ...................................................................................................... 13
Finding supported graphics cards ..................................................................................................... 14
Matching graphics cards to monitor connectors .............................................................................. 15
Identifying monitor connection requirements ................................................................................. 15
Connecting and configuring monitors .............................................................................................. 16
Using a third-party graphics configuration utility ............................................................................ 17
Customizing the monitor display (Windows) .................................................................................... 17
Installing optional components .......................................................................................................................... 17
Security ................................................................................................................................................................ 18
Product recycling ................................................................................................................................................. 18
4 Setting up, backing up, restoring, and recovering Windows 7 .......................................................................... 19
Setting up the Windows 7 operating system ...................................................................................................... 19
Installing or upgrading device drivers .............................................................................................. 19
v
Transferring files and settings ......................................................................................................... 19
Backing up, restoring, and recovering Windows 7 .............................................................................................. 20
Backing up your information ............................................................................................................ 20
System Restore ................................................................................................................................. 21
System Recovery ............................................................................................................................... 21
System Recovery from a recovery partition image ....................................................... 22
Using HP Recovery Disc operating system discs ............................................................ 22
5 Setting up, backing up, restoring, and recovering Windows 10 ........................................................................ 24
Activating and customizing the software ........................................................................................................... 24
Initial Windows Operating System setup .......................................................................................... 24
Customizing the monitor display ...................................................................................................... 24
Turning off the computer .................................................................................................................................... 24
Finding more information ................................................................................................................................... 25
If you encounter issues ....................................................................................................................................... 25
Performing basic troubleshooting .................................................................................................... 25
Visual inspection: No boot, no power, no video ............................................................. 25
Blink or beep codes: Interpreting POST diagnostic front panel LEDs and
audible codes .................................................................................................................. 26
HP Support Assistant ...................................................................................................... 26
Using HP PC Hardware Diagnostics ................................................................................ 26
How to access and run HP PC Hardware Diagnostics .................................. 27
Downloading HP PC Hardware Diagnostics to a USB device ....................... 27
Before you call for technical support ............................................................................. 28
Backing up, restoring, and recovering in Windows 10 ................................................... 29
Creating recovery media and backups ......................................................... 29
Using Windows tools .................................................................................... 30
Restore and recovery ................................................................................... 31
6 Setting up and restoring Linux ...................................................................................................................... 34
Linux-ready systems ........................................................................................................................................... 34
HP Linux driver discs ............................................................................................................................................ 34
Setting up Red Hat Enterprise Linux (RHEL) ....................................................................................................... 35
HP driver disc ..................................................................................................................................... 35
Installing with the HP Red Hat Linux driver disc ............................................................................... 35
Setting up SUSE Linux Enterprise Desktop (SLED) ............................................................................................. 35
Installing SLED with the HP driver disc ............................................................................................. 36
Setting up Ubuntu ................................................................................................................................................ 36
Setting up preloaded Ubuntu ............................................................................................................ 36
Using the HP driver disc .................................................................................................................... 36
Restoring Ubuntu (preloaded systems only) .................................................................................... 37
vi
Create a restore disc or drive key ................................................................................... 37
Use the F11 function key during system boot ............................................................... 37
Intercept the boot loader and choose the restore option ............................................. 37
Proprietary graphics drivers ................................................................................................................................ 38
7 Updating the workstation ............................................................................................................................ 39
Updating the workstation after first boot .......................................................................................................... 39
Updating the BIOS ................................................................................................................................................ 39
Determining the current BIOS version .............................................................................................. 39
Upgrading BIOS ................................................................................................................................. 40
Upgrading device drivers ..................................................................................................................................... 40
8 Diagnostics and minor troubleshooting ......................................................................................................... 41
Calling support ..................................................................................................................................................... 41
Locating ID labels ................................................................................................................................................ 42
Locating warranty information ........................................................................................................................... 42
HP troubleshooting resources and tools ............................................................................................................ 43
Online support ................................................................................................................................... 43
HP Support Center .......................................................................................................... 43
HP Chat Support .............................................................................................................. 43
Customer Advisories, Customer and Security Bulletins, and Customer Notices ........... 43
Product Change Notifications ...................................................................... 44
Helpful hints ...................................................................................................................................... 44
At startup ........................................................................................................................ 44
During operation ............................................................................................................. 44
Customer Self Repair ...................................................................................................... 45
More troubleshooting options ........................................................................................ 45
9 Routine Care ............................................................................................................................................... 46
General cleaning safety precautions .................................................................................................................. 46
Cleaning the chassis ............................................................................................................................................ 46
Cleaning the keyboard ......................................................................................................................................... 47
Cleaning the monitor ........................................................................................................................................... 47
Cleaning the mouse ............................................................................................................................................. 48
10 Accessibility .............................................................................................................................................. 49
Supported assistive technologies ....................................................................................................................... 49
Contacting support .............................................................................................................................................. 49
Index ............................................................................................................................................................. 50
vii
viii
1 Locating HP resources
This section provides information on the following resources for your HP workstation:
●
Product information
●
Product support
●
Product documentation
●
Product diagnostics
●
Product updates
Product information
Topic Location
Technical specifications Go to http://www.hp.com/go/quickspecs. In the left pane, select your region and then
select Workstations.
Regulatory, safety, and
environmental notices
Accessories For complete and current information on supported accessories and components, go to
System board A diagram of the system board is located on the inside of the chassis. Additional
Serial number and Certificate of
Authenticity (COA) (if applicable)
See the Regulatory, Safety and Environmental Notices for product regulatory information.
You can also refer to the regulatory label on the workstation chassis.
http://www.hp.com/go/workstations.
information is located in the workstation Maintenance and Service Guide on the Web at
http://www.hp.com/support/workstation_manuals/.
The serial number label is on the top or the side panel and also at the rear of the
workstation. The COA (Windows® 7) is typically located near the serial number label.
Product information 1
Product support
Topic Location
Product support For U.S. support, go to http://www.hp.com/go/contactHP.
For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can access the following types of support:
●
●
●
●
Chat online with an HP technician
Obtain email support
Find support telephone numbers
Locate an HP service center
Warranty
information
To locate warranty information, go to http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, go to http://www.hp.com/go/lookuptool.
To extend a standard product warranty, go to http://h20219.www2.hp.com/services/us/en/warranty/
carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand a
standard product warranty.
You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD
provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For
countries or regions where the warranty is not provided in printed format, you can request a copy from
http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at
Hewlett-Packard, POD, P.O. Box 200
Alexandra Post Office, Singapore 911507
Include your product name, and your name, phone number, and postal address.
2 Chapter 1 Locating HP resources
Product documentation
Topic Location
HP user documentation, white
papers, and third-party
documentation
Removal and replacement videos To learn how to remove and replace workstation components, go to
Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver and
Technical specifications QuickSpecs for HP Workstations include information about the operating system, power
Customer Advisories, Security
Bulletins, and Notices
Product diagnostics
User documentation is located on your hard disk drive. On Windows 7, select Start, select
HP, and then select HP Documentation. On Windows 10, type HP Documentation in the
taskbar search box. For the latest online documentation, go to http://www.hp.com/
support/workstation_manuals. The documentation incudes this user guide and the
Maintenance and Service Guide.
http://www.hp.com/go/sml.
software alerts, proactive change notifications (PCNs), the HP newsletter, customer
advisories, and more. Sign up at http://www.hp.com/go/subscriberschoice.
supply, memory, CPU, and many other system components. To access the QuickSpecs, go
to http://www.hp.com/go/qs/.
To find advisories, bulletins, and notices:
1. Go to http://www.hp.com/go/workstationsupport.
2. Select the desired product.
3. Under the Knowledge Base heading, use the scroll bar to select Advisories, Bulletins
& Notices.
Topic Location
Windows diagnostics tools The UEFI Diagnostics utility is preinstalled on select Windows workstations.
For additional information, see the workstation Maintenance and Service Guide at
http://www.hp.com/support/workstation_manuals.
Definitions for audible (beep) and
light codes
POST error codes See the workstation Maintenance and Service Guide at http://www.hp.com/support/
See the workstation Maintenance and Service Guide at http://www.hp.com/support/
workstation_manuals.
workstation_manuals.
Product documentation 3
Product updates
Topic Location
Driver and BIOS updates Go to http://www.hp.com/go/workstationsupport to find the latest drivers for the
Operating systems For information, go to the following locations:
workstation.
To determine the current workstation BIOS version on your workstation, follow these
steps during system startup:
1. Turn on the workstation, and press Esc during startup (boot).
2. Press F1 or click System Information. Note the BIOS version and date and compare it
with the BIOS versions at http://www.hp.com/go/workstationsupport.
In Windows 7, you can also find the BIOS version number by following these steps:
1. Go to Start > All Programs > Accessories > System Tools > System Information.
2. In the right pane, find the line with BIOS Version/Date.
3. Note the BIOS version and date and compare it with the versions that appear on the
HP website.
●
Go to http://www.hp.com/go/quickspecs. In the left pane, select your region and
then select Workstations.
●
Windows operating systems, go to http://www.support.microsoft.com.
●
Linux operating systems, go to http://www.linux.com.
4 Chapter 1 Locating HP resources
2 Workstation features
For complete and current information on supported accessories and components for your workstation, see
http://partsurfer.hp.com.
●
HP Z240 SFF Workstation components
●
HP Z240 Tower Workstation components
●
Product specifications
HP Z240 SFF Workstation components
This section describes the HP Z240 Small Form Factor (SFF) Workstation components.
For complete and current information on supported accessories and components for the computer, see
http://partsurfer.hp.com.
HP Z240 SFF Workstation front panel
1 Power button 6 USB 2.0 port, charging (1, black)
2 HDD LED 7 USB 2.0 port (1, black)
3 Optional optical disc drive (not shown) 8 USB 3.0 ports (2) (blue)
Microphone or headphones connector
4 Optional hard disk drive (not shown) 9
5 Optional media card reader (shown) 10 Headphones connector
(software selectable, default mode is
microphone)
HP Z240 SFF Workstation components 5
HP Z240 SFF Workstation rear panel
1 Power cord connector 6 USB 3.0 ports (6) (blue)
2 Audio line-in connector (blue) 7 Serial port
3 RJ–45 network connector 8 DisplayPort (DP) (3)
4 PS/2 mouse connector (green) 9 PS/2 keyboard connector (purple)
5 Audio line-out connector (green)
NOTE: The labels for the rear panel connectors use industry-standard icons and colors.
NOTE:
disabled by default when a discrete graphics card is installed.
NOTE:
Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
The DP ports are not supported when the system is configured with Intel® Xeon E3-12x0 v5 processors. For all other processors, these DP ports are
Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using the
6 Chapter 2 Workstation features
HP Z240 Tower Workstation components
This section describes the HP Z240 Tower Workstation components.
For complete and current information on supported accessories and components for the computer, see
http://partsurfer.hp.com.
HP Z240 Tower Workstation front panel
1
2
3 Optical disc drive 9
4 Power button 10 Headphone connector
5 Hard disk drive activity light 11 Optional media card reader (shown)
6 USB 2.0 port, charging (1, black)
Optional hard disk/optical disc drive (not
shown)
Optional hard disk/optical disc drive (not
shown)
7 USB 2.0 ports (1) (black)
8 USB 3.0 ports (2) (blue)
Microphone or headphones connector
(software selectable, default mode is
microphone)
HP Z240 Tower Workstation components 7
HP Z240 Tower Workstation rear panel
1 Power cord connector
2 PS/2 keyboard connector (purple) 9 PS/2 mouse connector (green)
3 USB 2.0 ports (2) (black) 10 RJ-45 network connector
4 Display Port (DP) connectors (2) 11 Cable lock slot
5 DVI-D connector 12 Padlock loop
6 USB 3.0 ports (4) (blue) 13 Audio line-in connector (blue)
7 Microphone connector (pink)
NOTE: The labels for the rear panel connectors use industry-standard icons and colors.
NOTE:
installed these ports are disabled by default.
The DP and DVI-D ports are not supported when the system is configured with Intel Xeon E3-12x0 v5 processors. Also, if a discrete graphics card is
8
Audio line-out connector (green)
NOTE:
Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using the
8 Chapter 2 Workstation features
Product specifications
Workstation weights and dimensions
Characteristic HP Z240 SFF
Weight
Chassis dimensions
Tower configuration
Chassis dimensions
Converted desktop
configuration
Standard
configuration
Minimum
configuration
Maximum
configuration
Height
Width
Depth
Height
Width
Depth
6.7 kg (14.86
lb.)
5.7 kg (12.66
lb)
7.7 kg (16.93
lb)
33.8 cm (13.3
in)
10.0 cm (3.95
in)
38.1 cm (15.0
in)
10.0 cm (3.95
in)
33.8 cm (13.3
in)
38.1 cm (15.0
in)
HP Z240
Tower
9.4 kg
(20.79 lb)
8.6 kg
(18.95 lb)
11.9 kg
(26.20 lb)
39.9 cm
(15.7 in)
17.0 cm (6.7
in)
44.2 cm
(17.4 in)
17.0 cm
(6.7 in)
39.9 cm
(15.7 in)
44.2 cm
(17.4 in)
Product specifications 9
Environmental specifications
Characteristic HP Z240 SFF and Z240 Tower Workstations
Operating: 5°C to 35°C (40°F to 95°F)
Temperature
Non-operating: -40°C to 60°C (-40°F to 140°F)
NOTE: Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude over 1,524 m (5,000 ft).
Humidity
Altitude
Shock
Vibration
Operating: 8% to 85% relative humidity, non-condensing
Non-operating: 8% to 90% relative humidity, non-condensing
Operating: 0 to 3,048 m (10,000 ft)
Non-operating: 0 to 9,144 m (30,000 ft)
Operating: ½-sine: 40g, 2-3ms
Non-operating:
●
½-sine: 160 cm/s, 2-3ms (~100g)
●
square: 422 cm/s, 20g
NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Operating Random: 0.5g (rms), 5-300 Hz
Non-Operating: random: 2.0g (rms), 10-500 Hz
NOTE: Values do not indicate continuous vibration.
10 Chapter 2 Workstation features
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