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Z200 SFF
Installation Manual
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Maintenance And Service Manual
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HP Z200, Z200 SFF Maintenance And Service Manual

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HP Z200 Small Form Factor Workstation
Maintenance and Service Guide
Copyright Information
© Copyright 2010 Hewlett-Packard Development Company, L.P.
Warranty
Nothing herein should be construed as constituting and additional warranty.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Trademark Credits
Microsoft, Windows, and XP are U.S. registered trademarks of Microsoft Corporation in the U.S. and other countries.
Intel is a trademark of Intel Corporation in the U.S. and other countries and are used under license.
ENERGY STAR is a U.S. registered mark of the United States Environmental Protection Agency.
597849–001
First Edition, February 2010
About this guide
This guide provides service and maintenance information for the HP Z200 Small Form Factor (SFF) Workstation. It includes these topics:
Guide topics
Product overview on page 1
Setting up the operating system on page 16
Restoring the operating system on page 22
System management on page 28
Replacing components on page 59
Diagnostics and troubleshooting on page 125
Configuring RAID devices on page 162
Configuring password security and resetting CMOS on page 166
Connector pins on page 170
System board designators on page 176
Routine Care on page 178
Locating HP resources on page 180
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Table of contents
1 Product overview ............................................................................................................................................ 1
Product features ................................................................................................................................... 1
System board architecture ................................................................................................... 1
Processor technology .......................................................................................... 2
Memory technology ............................................................................................. 2
Graphics .............................................................................................................. 2
Expansion card slots ........................................................................................... 3
Additional features .............................................................................................. 3
Computer components ........................................................................................................ 4
Chassis components ........................................................................................... 4
Front panel components ..................................................................................... 5
Rear panel components ...................................................................................... 6
Computer specifications ....................................................................................................................... 7
Physical characteristics ....................................................................................................... 7
Power supply description ..................................................................................................... 7
Power supply voltages ........................................................................................ 7
Power supply currents ......................................................................................... 8
Power supply specifications ................................................................................ 9
Power consumption and heat dissipation ............................................................ 9
System fans ..................................................................................................... 10
Resetting the power supply .............................................................................. 10
Environmental specifications ............................................................................................. 11
ENERGY STAR Qualification ............................................................................................ 12
ERP compliance mode ...................................................................................................... 13
Enabling ERP compliance mode ....................................................................... 13
Disabling ERP compliance mode ...................................................................... 13
Accessibility ....................................................................................................................... 13
Hyper-threading ................................................................................................................. 13
SATA Power Management ................................................................................................ 13
Intel Turbo Boost Technology ............................................................................................ 14
HP Cool Tools .................................................................................................................... 14
Ensuring proper ventilation ................................................................................................ 15
2 Setting up the operating system ................................................................................................................. 16
Setting up the Microsoft operating system ......................................................................................... 17
Installing or upgrading device drivers ................................................................................ 17
Transferring files and settings to your Windows computer ................................................ 17
Setting up Red Hat Enterprise Linux .................................................................................................. 18
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Installing with the HP driver CD ......................................................................................... 18
Installing and customizing Red Hat-enabled computers .................................................... 19
Verifying hardware compatibility ....................................................................... 19
Setting up Novell SLED ...................................................................................................................... 19
Updating the computer ....................................................................................................................... 19
Updating the computer after first boot ............................................................................... 19
Upgrading the BIOS ........................................................................................................... 19
Determining current BIOS ................................................................................. 20
Upgrading BIOS ................................................................................................ 21
Upgrading device drivers ................................................................................................... 21
3 Restoring the operating system .................................................................................................................. 22
Restore methods ................................................................................................................................ 22
Ordering backup software .................................................................................................................. 23
Restoring Windows 7 or Windows Vista ............................................................................................. 23
Ordering the RestorePlus! media ...................................................................................... 23
Restoring the operating system ......................................................................................... 23
Restoring Windows XP Professional .................................................................................................. 24
Creating RestorePlus! media ............................................................................................. 24
Creating HP Backup and Recovery (HPBR) media ........................................................... 25
Restoring the operating system ......................................................................................... 26
Using RestorePlus! ........................................................................................... 26
Using HPBR ..................................................................................................... 26
Using the recovery partition .............................................................................. 26
Restoring Novell SLED ....................................................................................................................... 26
Creating restore media ...................................................................................................... 26
4 System management .................................................................................................................................... 28
BIOS ROM ......................................................................................................................................... 29
The Computer Setup (F10) Utility ....................................................................................................... 29
Computer Setup (F10) functionality ................................................................................... 29
Accessing the Computer Setup (F10) Utility ..................................................................... 31
The Computer Setup (F10) Utility menu ............................................................................ 32
Desktop management ........................................................................................................................ 39
Initial computer configuration and deployment .................................................................. 40
Installing a remote system ................................................................................................. 40
Replicating the setup ......................................................................................................... 41
Copying a setup configuration to a single computer ......................................... 41
Copying a setup configuration to multiple computers ....................................... 42
Updating and managing software ...................................................................................... 43
HP Client Manager Software ............................................................................................. 43
Altiris Client Management Solutions .................................................................................. 43
HP SoftPaq Download Manager ........................................................................................ 44
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System Software Manager ................................................................................................ 45
Proactive Change Notification ........................................................................................... 45
Subscriber's Choice ........................................................................................................... 45
ROM Flash ......................................................................................................................... 46
Remote ROM Flash .......................................................................................... 46
HPQFlash .......................................................................................................... 46
FailSafe Boot Block ROM .................................................................................................. 47
Recovering the computer from Boot Block Recovery mode ............................. 47
Workstation security .......................................................................................................... 48
Asset tracking .................................................................................................... 48
SATA hard disk drive security ........................................................................... 49
DriveLock applications ...................................................................... 50
Using DriveLock ............................................................................... 50
Password security ............................................................................................. 52
Establishing a setup password using Computer Setup (F10)
Utility ................................................................................................. 52
Establishing a power-on password using computer setup ............... 53
Entering a power-on password ........................................................ 53
Entering a setup password ............................................................... 54
Changing a power-on or setup password ......................................... 54
Deleting a power-on or setup password ........................................... 55
National keyboard delimiter characters ............................................ 55
Clearing passwords .......................................................................... 56
Chassis security ................................................................................................ 56
Side access panel sensor (Smart Cover Sensor) (optional) ............. 56
Side access panel solenoid lock ....................................................... 56
Cable lock (optional) ......................................................................... 57
Fault notification and recovery ........................................................................................... 57
Drive Protection System .................................................................................... 57
ECC fault prediction .......................................................................................... 57
Thermal sensors ............................................................................................... 57
Dual-state power button ..................................................................................................... 58
Changing the power button configuration ......................................................... 58
5 Replacing components ................................................................................................................................ 59
Warnings and cautions ....................................................................................................................... 60
Service considerations ....................................................................................................................... 61
Cautions, warnings and safety precautions ....................................................................... 61
ESD information ................................................................................................................. 61
Generating static ............................................................................................... 61
Preventing ESD equipment damage ................................................................. 62
Personal grounding methods and equipment ................................................... 62
Grounding the work area ................................................................................................... 63
Recommended ESD prevention materials and equipment ................................................ 63
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Tools and software requirements ...................................................................................... 64
Special handling of components ........................................................................................ 64
Cables and connectors ..................................................................................... 64
Hard drives ........................................................................................................ 65
Lithium coin cell battery ..................................................................................... 65
Customer Self-Repair ......................................................................................................................... 65
Removing and installing components ................................................................................................. 66
Component locations ......................................................................................................... 66
Predisassembly procedures .............................................................................................. 68
Disassembly order ............................................................................................................. 69
Removing the cable lock (optional) .................................................................................... 69
Access panel ..................................................................................................................... 71
Removing the access panel .............................................................................. 71
Installing the access panel ................................................................................ 71
Bezel .................................................................................................................................. 72
Removing the front bezel .................................................................................. 72
Installing the front bezel .................................................................................... 72
Front bezel security ........................................................................................... 73
Access panel sensor (optional) .......................................................................................... 74
Removing the access panel sensor .................................................................. 74
Installing the access panel sensor .................................................................... 75
Access panel solenoid lock ................................................................................................ 76
Removing the access panel solenoid lock ........................................................ 76
Installing the access panel solenoid lock .......................................................... 76
Removing and installing drives . ........................................................................................ 76
Predisassembly for drives ................................................................................. 77
Follow all general predisassembly procedures ................................. 77
Perform a data backup .................................................................... 77
Gather required tools ....................................................................... 77
Verify drive position and information ................................................ 77
Remove bezel blanks ....................................................................... 78
Locate system board drive connections ........................................... 78
Locate extra guide screws ................................................................ 79
Carefully handle hard disk drives ..................................................... 80
Removing an optical drive ................................................................................. 80
Installing an optical drive ................................................................................... 82
Removing a hard disk or media card from the drive cage ................................. 85
Installing a hard drive or media card reader into the drive cage ....................... 87
Removing and replacing the primary hard drive ............................................... 88
Cable management ........................................................................................................... 93
Power connections ............................................................................................ 94
Using the Small Form Factor Computer in a Tower Orientation ........................................ 95
Front panel I/O device assembly ....................................................................................... 96
Removing the front panel I/O device assembly ................................................. 96
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Installing the front panel I/O device assembly ................................................... 98
Speaker ........................................................................................................................... 100
Removing the speaker .................................................................................... 100
Installing the speaker ...................................................................................... 100
Power supply ................................................................................................................... 101
Removing the power supply ............................................................................ 101
Installing the power supply .............................................................................. 102
System fan assembly ....................................................................................................... 103
Removing the system fan assembly ............................................................... 103
Installing the system fan assembly ................................................................. 104
Memory ............................................................................................................................ 105
Supported DIMM configurations ...................................................................... 105
DIMM installation guidelines ........................................................................... 105
DIMM installation order ................................................................................... 105
BIOS errors and warnings ............................................................................... 106
Removing a DIMM .......................................................................................... 107
Installing a DIMM ............................................................................................ 108
Expansion card slot identification .................................................................................... 110
Slot identification and description .................................................................... 110
Card configuration restrictions for power supplies ......................................... 110
Choosing an expansion card slot .................................................................... 111
Removing and installing expansion cards ....................................................................... 112
Expansion card slot description ...................................................................... 112
Removing an expansion card .......................................................................... 112
Installing an expansion card ............................................................................ 114
Battery ............................................................................................................................. 117
Removing the battery ...................................................................................... 117
Installing the battery ........................................................................................ 118
CPU heatsink ................................................................................................................... 118
Removing the CPU heatsink ........................................................................... 118
Installing the CPU heatsink ............................................................................. 119
CPU ................................................................................................................................. 121
Removing a CPU ............................................................................................ 121
Installing a CPU .............................................................................................. 122
System board ................................................................................................................... 123
Removing the system board ........................................................................... 123
Installing the system board ............................................................................. 123
Product recycling .............................................................................................................................. 124
6 Diagnostics and troubleshooting .............................................................................................................. 125
Calling technical support .................................................................................................................. 126
Locating ID labels ............................................................................................................................. 126
Locating warranty information .......................................................................................................... 127
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Diagnosis guidelines ........................................................................................................................ 128
Diagnosis at startup ......................................................................................................... 128
Diagnosis during operation .............................................................................................. 129
Troubleshooting checklist ................................................................................................................. 130
HP troubleshooting resources and tools .......................................................................................... 131
HP Support Assistant ....................................................................................................... 131
HP Help and Support Center ........................................................................................... 131
E-support ......................................................................................................................... 131
Troubleshooting a problem ............................................................................. 132
Instant Support and Active Chat ..................................................................... 132
Customer Advisories, Customer and Security Bulletins, and Customer
Notices ............................................................................................................ 132
Product Change Notifications .......................................................................... 132
Helpful hints ..................................................................................................................... 132
At startup ......................................................................................................... 133
During operation .............................................................................................. 133
Customizing the monitor display ..................................................................... 134
Troubleshooting scenarios and solutions ......................................................................................... 134
Solving minor problems ................................................................................................... 134
Solving diskette problems ............................................................................................... 136
Solving hard drive problems ............................................................................................ 137
Solving display problems ................................................................................................. 138
Solving audio problems ................................................................................................... 140
Solving printer problems .................................................................................................. 141
Self-troubleshooting with HP Vision Diagnostics .............................................................................. 141
Overview .......................................................................................................................... 142
Downloading and accessing HP Vision Diagnostics ........................................................ 144
Accessing HP Vision Diagnostics on the computer ......................................................... 145
Creating and using a bootable USB key ......................................................... 145
Creating and using a bootable DVD ................................................................ 145
Using the HP Memory Test utility .................................................................... 145
User interface .................................................................................................................. 146
Survey tab ....................................................................................................... 146
Test tab ........................................................................................................... 148
Status tab ........................................................................................................ 150
History tab ....................................................................................................... 150
Errors tab ........................................................................................................ 150
Help tab ........................................................................................................... 151
Saving and printing information in HP Vision Diagnostics ............................................... 152
Diagnostic codes and errors ............................................................................................................. 152
Diagnostic LED and audible (beep) codes ...................................................................... 152
LED color definitions ........................................................................................................ 154
POST error messages ..................................................................................................... 156
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7 Configuring RAID devices .......................................................................................................................... 162
Maximum hard drive configurations ................................................................................................. 162
Configuring SATA RAID devices ...................................................................................................... 163
Attaching SATA HDDs .................................................................................................... 163
Configuring system BIOS ............................................................................................... 164
Creating RAID volumes ................................................................................................... 165
8 Configuring password security and resetting CMOS .............................................................................. 166
Preparing to configure passwords .................................................................................................... 166
Resetting the password jumper ........................................................................................................ 167
Clearing and Resetting the CMOS ................................................................................................... 167
Using the CMOS Button .................................................................................................. 167
Using the Computer Setup (F10) Utility to Reset CMOS ................................................. 168
Appendix A Connector pins .......................................................................................................................... 170
Appendix B System board designators ....................................................................................................... 176
Appendix C Routine Care .............................................................................................................................. 178
General cleaning safety precautions ............................................................................................... 178
Cleaning the computer case ............................................................................................................. 178
Cleaning the keyboard .................................................................................................................... 178
Cleaning the monitor ....................................................................................................................... 179
Cleaning the mouse ......................................................................................................................... 179
Appendix D Locating HP resources ............................................................................................................. 180
Product information .......................................................................................................................... 181
Product support ............................................................................................................................... 182
Product documentation .................................................................................................................... 183
Product diagnostics .......................................................................................................................... 184
Product updates ............................................................................................................................... 185
Index ................................................................................................................................................................. 186
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1 Product overview
This chapter presents an overview of the hardware components of the computer. It includes these topics:
Topics
Product features on page 1
Computer specifications on page 7
Product features
The following sections describe the computer system board architecture and components, and includes these topics:
Topics
System board architecture on page 1
Computer components on page 4
System board architecture
This section describes the system architecture.
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The following figure shows the typical system board block diagram.
Figure 1-1 System board block diagram
NOTE: The x1 and x16 designators describe the mechanical length of the slot. The number in
parentheses lists the number of electrical PCIe lanes routed to the expansion slot. For example, x16(4) means that the expansion slot is mechanically a x16 length connector, with four PCIe lanes connected.
Processor technology
This computer uses the Intel® Series 3450 chipset, including support of Quad Core Intel Xeon™ processors and processors of up to 95W. These processors incorporate an integrated 2-channel memory controller, microarchitecture improvements, integrated graphics, and L3 caching to improve performance. In addition, the computer uses Intel DMI interface to connect the processor to the I/O controller.
Memory technology
The computer dual in-line memory modules (DIMMs) are based on DDR3 1333MHz technology, and are error checking and correcting (ECC). Two direct-attach memory channels permit low latency access and fast data transfer to improve performance. System memory sizes up to 16GB (using 4GB DIMMs) are supported.
NOTE: To optimize performance, distribute the DIMMs across both memory channels. See Memory
on page 105 for more information.
Graphics
The system supports multiple graphics cards as long as the total power usage of all graphics cards is less than 45W, and the total of all I/O power usage is less than 80W.
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Expansion card slots
The computer provides multiple graphics and I/O slots: one full PCIe Gen2 x16, one PCIe x16(4); one PCIe x1; and one PCI 32/33. These slots provide extra I/O bandwidth for high speed I/O cards.
NOTE: The total of all graphics cards cannot exceed 45 W, and the total I/O power usage cannot
exceed 80W.
Additional features
The computer provides these additional features:
●
Ten external and four internal USB 2.0 ports.
●
A 240W power supply that is 89% efficient and permits Energy Star Version 5.0 system configurations.
●
Supports European Union ERP Lot 6 power limit of less than 1W in off mode.
●
HP Quiet Fan Technology permits quiet system operation.
●
Parallel and serial headers that can be used with an optional PCI bulkhead connector.
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Computer components
This section describes the computer components, including front and rear panel components.
For complete and current information on supported accessories and components for the computer, see
http://partsurfer.hp.com.
Chassis components
The following image shows the components of a typical computer layout. Drive configurations can vary.
Figure 1-2 Computer components
Table 1-1 Computer component descriptions
Item Description Item Description
1 Access panel 8 System fan
2 Processor (CPU) 9 Chassis
3 Heatsink 10 Front bezel
4 PCIe card 11 Speaker
5 System board 12 Optical drive
6 Hard disk drive 13 Optional media reader or second
hard disk drive
7 Airflow guide
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Front panel components
The following figure shows the layout of a typical front panel.
Figure 1-3 Front panel
Table 1-2 Front panel connectors
Item Symbol Description Item Symbol Description
1 Optical drive activity light 6 Microphone connector
2 Optical drive 7 Headphone connector
3 Optical drive manual eject button 8 Hard drive activity light Optical drive
activity light
4 Power button 9 Media card reader (shown) or optional
hard disk drive
5 USB 2.0 ports (4)
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Rear panel components
The following figure shows the layout of a typical rear panel.
Figure 1-4 Rear panel
NOTE: The labels for the rear panel connectors use industry-standard icons and colors.
Table 1-3 Rear panel connectors
Item Symbol Description Item Symbol Description
1 RJ–45 network connector 6
Display port (DP)
1
2 Serial port 7
VGA (monitor)
1
3 PS/2 mouse connector (green) 8 PS/2 keyboard connector (purple)
4 Power cord connector 9 Audio line-out connector (green)
5 USB 2.0 ports (6) 10 Audio line-in connector (blue)
1. The DP and VGA ports are disabled if used with Intel® Xeon quad–core processors.
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Computer specifications
This section provides computer chassis, power supply, and environmental specifications.
Physical characteristics
The following table lists the computer physical characteristics.
Weight (Typical configuration) 7.6 kg (16.72 lb.)
Chassis Dimensions Height: 10.0 cm (3.95 in.)
Width: 33.8 cm (13.0 in.)
Depth: 37.9 cm (14.9 in.)
Power supply description
The computer includes a 240W 89% efficient power supply to provide power for the computer. The power supply is compatible with ENERGY STAR Ver. 5 requirements.
Power supply voltages
Table 1-4 Power supply source voltages
Source voltage Description
+12 V-CPU Input to onboard regulator that supplies power to CPU
+12 V-MAIN PCI, PCIe, system fans, storage (optical and hard disk drives), and input to
onboard regulators
+12 V-SBY Input to onboard regulators
V12N PCI and serial ports
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Power supply currents
Table 1-5 Maximum current per rail
Output (240W) +12V Main +12Vcpu –12V 12Vsb
Nominal output voltage
12.1 12.1 -12.0 11.4
Maximum continuous current
14A 12A 0.15A 1.3A
240W combined
CAUTION: Do not exceed 240 watts of total continuous output power.
Maximum combined current on +12V(CPU,Main) is 20A.
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Power supply specifications
Table 1-6 Power supply specifications
Item Description
Power supply 240W Wide Ranging,
Active PFC and 89% efficient
Operating voltage range 90 – 264 VAC
Rated voltage range 100–240 VAC
Rated line frequency 50–60 Hz
Operating line frequency range 47–63 Hz
Rated input current 4A
Heat dissipation
(Configuration and software dependent)
Typical 170 BTU/hr = (42.87 kg-cal/hr)
Maximum 1063 BTU/ hr = (206.27 kg-cal/hr)
Power supply fan One fan, 92mm x
25mm, variable speed
FEMP Standby Power compliant @115V (<2W in S5 – Power Off)
Yes
ERP Lot 6 (EuP) compliant @230V (<1w in S5 – Power Off)
Yes
Built-in Self Test LED No
Surge tolerant full ranging power supply (withstands power surges up to 2000V)
Yes
Power Consumption in sleep mode (as defined by ENERGY STAR) - Suspend to RAM (S3) (Instantly Available PC)
<6 watts
Power consumption and heat dissipation
Power consumption and heat dissipation specifications are available for multiple configurations. To review available specifications, see
http://www.hp.com/go/quickspecs.
To reach zero power consumption, unplug the computer from the power outlet or use a power strip with an on/off switch. For additional information about power-saving features, see the operating system installation instructions.
This product is in compliance with U.S. Executive Order 13221.
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System fans
This computer includes:
●
One front system fan
●
One power supply fan
In addition, some graphics cards include onboard fans.
Resetting the power supply
If an overload triggers the power supply overload protection, power is immediately disconnected.
To reset the power supply:
1. Disconnect the power cord from the computer.
2. Determine what caused the overload and fix the problem. For troubleshooting information, see
Diagnostics and troubleshooting on page 125.
3. Reconnect the power cord and restart the computer.
When you power off the computer through the operating system, power consumption falls below what is considered low power consumption but does not reach zero. This low power consumption feature extends the life of the power supply.
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Environmental specifications
The following table lists the environmental specifications of HP Workstations.
Table 1-7 HP Workstation environmental specifications
Temperature
Operating: 5 to 35°C (40 to 95°F)
Non-operating: -40 to 60°C (-40 to 140°F)
NOTE: Derate by one degree C (1.8 degrees F) for every 305m (1,000 ft.) altitude over 1,524m
(5,000 ft.).
Humidity
Operating: 8 to 85% Relative Humidity (RH), non-condensing
Non-operating: 8 to 90% Relative Humidity, non-condensing
Altitude
Operating: 0 to 3,048m (10,000 ft.)
Non-operating: 0 to 9,144m (30,000 ft.)
Shock
Operating: ½-sine: 40g, 2-3ms
Non-operating:
●
½-sine: 160 cm/s, 2-3ms (~100g)
●
square: 422 cm/s, 20g
NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Vibration
Operating Random: 0.5g (rms), 5-300 Hz
Non-Operating: random: 2.0g (rms), 10-500 Hz
NOTE: Values do not indicate continuous vibration.
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ENERGY STAR Qualification
HP computers marked with the ENERGY STAR logo are compliant with the applicable U.S. Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA ENERGY STAR logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, Hewlett­Packard Company has determined the products marked with the ENERGY STAR logo are ENERGY STAR qualified per the applicable ENERGY STAR guidelines for energy efficiency. The following logo appears on all ENERGY STAR qualified computers.
The ENERGY STAR Computers Program was created by the EPA to promote energy efficiency and reduce air pollution through more energy-efficient equipment in homes, offices, and factories. One way products achieve this energy efficiency is by reducing power consumption when not being used through the Microsoft Windows Power Management feature.
The Power Management feature enables the computer to enter a low-power (or “sleep”) mode after a period of inactivity. When used with an external monitor that is ENERGY STAR qualified, this feature also supports the similar power management features of the external monitor.
To take advantage of this energy savings:
●
The Power Management feature has been preset to suspend the computer to a sleep state after 30 minutes of inactivity.
●
The Power Management feature has been preset to suspend the monitor to a sleep state after 15 minutes of inactivity.
Both the computer and monitor can be woken from sleep mode through user interaction with any of the computer input devices (mouse, keyboard, and so on). when configured with Wake On LAN (WOL) enabled, the computer can also be woken by a network signal.
See the EPA ENERGY STAR Power Management Web site for more information about the energy and financial savings potential of the Power Management Feature:
http://www.energystar.gov/
powermanagement.
See the EPA ENERGY STAR Web site for more information about the ENERGY STAR program and its environmental benefits:
http://www.energystar.gov.
CAUTION: Using the Energy Save Monitor feature with monitors that are not ENERGY STAR qualified
can cause video distortion when an Energy Save timeout occurs.
NOTE: ENERGY STAR is not supported on Linux computers.
If it is necessary to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after the restore.
To verify the factory default power settings for your computer, select Start>Control Panel, and then double-click Power Options.
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ERP compliance mode
This computer provides ERP compliance mode capability.
When enabled, this feature enables the computer to shut down to the lowest possible power state by removing all power to the system board.
When disabled, the computer powers down conventionally.
When the computer is shut down in ERP compliance mode, it must be powered up with the computer power button.
Enabling ERP compliance mode
To enable ERP compliance mode:
1. Press F10 during start up.
2. Using the arrow keys, select the Power>Hardware Power Management>ERP Compliance
Mode, and then select Enable.
3. Press F10 to accept the change.
4. Select File>Save Change and Exit, and then press F10 to accept the change.
Disabling ERP compliance mode
To disable the ERP compliance mode:
1. Press F10 during start up.
2. Select Power>Hardware Power Management>ERP Compliance Mode, and then select
Disable.
3. Press F10 to accept the change.
4. Select File>Save Change and Exit, and then press F10 to accept the change.
Accessibility
HP is committed to developing products, services, and information that is easier to access for all customers, including customers with disabilities and age-related limitations. HP products with Windows® 7, Windows Vista® Business, and Microsoft® Windows® XP Professional preinstalled are designed for accessibility. These products are tested with industry-leading Assistive Technology products. For more information see
http://www.hp.com/accessibility.
Hyper-threading
This HP computer supports Hyper-threading.
Hyper-Threading Technology (HTT), is an Intel-proprietary technology used to provide process parallelization . The technology improves processor performance under certain workloads by providing useful work for execution units that would otherwise be idle. A processor with Hyper-Threading enabled is treated by the operating system as two processors instead of one. Hyper-threading relies on support in the operating system as well as the CPU.
SATA Power Management
SATA Power Management enables or disables SATA bus and/or device power management.
ENWW Computer specifications 13
Intel Turbo Boost Technology
The HP Z Workstation series supports Intel® Turbo Boost Technology.
This feature enables the CPU to run at a higher than normal rate. When all CPU cores are not necessary for the workload, inactive cores are turned off and power is diverted to the active cores to increase their performance.
Turbo Boost is enabled and disabled in computer BIOS.
HP Cool Tools
An HP computer with Windows XP includes additional software that is not installed when you first start the computer. To access or learn more about these additional preinstalled tools on the computer that can enhance the computer experience:
1. Open the HP Cool Tools folder by selecting Start>All Programs>HP Cool Tools.
2. Select the HP Cool Tools icon on the desktop.
3. To learn more about these applications, select HP Cool Tools—Learn More.
4. To install or launch the applications, select the appropriate application.
NOTE: A preinstalled Windows 7 or Windows Vista Business operating system does not contain a
Cool Tools icon, shortcut or folder but several of the tool programs are included, such as Performance Tuning Framework.
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Ensuring proper ventilation
Proper ventilation for the system is important for computer operation. Follow these guidelines to ensure adequate ventilation:
●
Operate the computer on a sturdy, level surface.
●
Place the computer in an area with adequate ventilation. Provide at least 15.24 CM (6 inches) of clearance at the front and back of the computer as shown in the following figure. (Your computer might look different than the one shown.)
Figure 1-5 Proper computer ventilation
●
Ensure that the ambient air temperature surrounding the computer falls within the published limit.
NOTE: The ambient upper limit of 35 C is only good up to 1524 M (5000 FT) elevation. There is
a 1 C per 304.8 M (1000 FT) derating above 1524 M (5000 FT). So, at 3,048 M (10,000 FT), the upper ambient air temperature limit is 30 C.
●
For cabinet installation, ensure adequate cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed published limits.
●
Never restrict the incoming or outgoing airflow of the computer by blocking any vents or air intakes as shown in the following figure.
Figure 1-6 Proper computer placement
ENWW Computer specifications 15
2 Setting up the operating system
This chapter provides setup and update information for the computer operating system. It includes these topics:
Topics
Setting up the Microsoft operating system on page 17
Setting up Red Hat Enterprise Linux on page 18
Setting up Novell SLED on page 19
Updating the computer on page 19
This chapter also includes information on how to determine that you have the latest BIOS, drivers, and software updates installed on the computer.
CAUTION: Do not add optional hardware or third-party devices to the HP computer until the operating
system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.
16 Chapter 2 Setting up the operating system ENWW
Setting up the Microsoft operating system
NOTE: If you ordered a downgrade from Windows Vista or Windows 7 to the Windows XP Professional
operating system, your system comes pre-installed with the Windows XP Professional operating system. This configuration comes with recovery media for the Windows Vista or Windows 7 operating system only. Therefore you should create your own recovery media for the Windows XP Professional operating system as soon as you can after you first boot your system
When you first apply power to the computer, the operating system is installed. This process takes approximately 5 to 10 minutes. Carefully follow the instructions on the screen to complete the installation.
CAUTION: After installation has started, do not turn off the computer until the process is complete.
Turning off the computer during installation can damage the installation and operation of the software.
For complete operating system installation and configuration instructions, see the operating system documentation that was provided with the computer. Additional information is available in the online help tool after you successfully install the operating system.
Installing or upgrading device drivers
To install hardware devices after the operating system is installed, you must install the appropriate device drivers before you install the devices. Follow the installation instructions that came with the device. In addition, for optimum performance, your operating system must have the most recent updates, patches, and software fixes. For additional driver and software update information, refer to
Upgrading
device drivers on page 21.
Transferring files and settings to your Windows computer
The Microsoft Windows operating system offers data migration tools that helps you choose and transfer files and data from a Windows computer to your Windows 7, Windows Vista, or Windows XP Professional operating system computer.
For instructions on how to use these tools, see the documents at
http://www.microsoft.com.
ENWW Setting up the Microsoft operating system 17
Setting up Red Hat Enterprise Linux
HP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linux customers customize their system image. The HPIKL contains the HP driver CD and device drivers to successfully setup up the Red Hat Enterprise Linux (RHEL) operating system, The HP Installer Kit for Linux CDs are currently available for download at
http://www.hp.com/support/workstation_swdrivers.
Installing with the HP driver CD
To install the HP driver CD, see “Installing with the HP Installer Kit for Linux” in the HP Workstations for Linux manual at
http://www.hp.com/support/workstation_manuals.
18 Chapter 2 Setting up the operating system ENWW
Installing and customizing Red Hat-enabled computers
Linux-enabled computers require the HP Installer Kit and the purchase of a Red Hat Enterprise Linux box set. The Installer kit includes the HP CDs necessary to complete the installation of all versions of the Red Hat Enterprise Linux box set that have been qualified to work on an HP computer.
To use the drivers in the HP Installer kit for Linux other than RHEL, you must manually extract the drivers from the HP Driver CD and install them. HP does not test the installation of these drivers on other Linux distributions nor does HP support this operation.
Verifying hardware compatibility
To see which Linux versions have been qualified to work on HP Workstations visit http://www.hp.com/
support/linux_hardware_matrix.
Setting up Novell SLED
To set up the SUSE Linux Enterprise Desktop (SLED) on systems preloaded with the operating system:
1. Boot the computer.
2. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings,
and Novell Customer Center Configuration for the computer.
NOTE: During Installation Settings after the first time after booting the system the Novell
subscription can be activated from the Novell Customer Center Configuration screen. Visit the full Novell Customer Center documentation at
http://www.novell.com/documentation/ncc/.
Updating the computer
HP is constantly working on improving your total computer experience. To ensure that the computer leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis.
Updating the computer after first boot
After successfully booting the computer for the first time, you should follow these guidelines to ensure that the computer is up-to-date:
●
Ensure that you have the latest system BIOS loaded. See
Upgrading the BIOS on page 19 for
instructions.
●
Ensure that you have the latest drivers for your system. See
Upgrading device drivers
on page 21 for instructions.
●
Become familiar with your available HP resources.
●
Consider a subscription to Driver Alerts at
http://www.hp.com/go/subscriberschoice.
Upgrading the BIOS
For optimum performance, determine the BIOS revision on the computer, and upgrade it if necessary.
ENWW Setting up Novell SLED 19
Determining current BIOS
To determine the current BIOS of the computer during system power up:
1. Wait for F10=setup to appear on the lower right corner of the screen.
2. Press F10 to enter the F10 Setup utility.
The F10 Setup utility displays the computer BIOS version under File > System Information.
3. Note the computer BIOS version so that you can compare it with the BIOS versions that appear
on the HP website.
20 Chapter 2 Setting up the operating system ENWW
Upgrading BIOS
To find and download the latest available BIOS, which includes the latest enhancements:
1. Go to
http://www.hp.com/go/workstationsupport.
2. Select Download Drivers and Software from the left menu column under Tasks.
3. Follow the instructions to locate the latest BIOS available for the computer.
4. If the BIOS on the Web site is the same as the version on your system, no further action is required.
5. If the BIOS on the Web site is a version later than the one on your system, download the appropriate
version for the computer. Follow the instructions in the release notes to complete the installation.
Upgrading device drivers
If you install a peripheral device (such as a printer, display adapter, or network adapter), confirm you have the latest device drivers loaded. If you purchased your device through HP, visit the HP Web site to download the latest drivers for your device. These drivers have been tested to ensure the best compatibility between your device and your HP computer.
If you did not purchase your device from HP, HP recommends visiting the HP Web site first to see if your device and its drivers have been tested for HP computer compatibility. If no driver is available, visit the device manufacturer's Web site to download the latest drivers.
To upgrade device drivers:
1. Go to
http://www.hp.com/go/workstationsupport.
2. Select Download Drivers and Software from the left menu column under Tasks.
3. Follow the instructions to find the latest drivers available for the computer.
If a needed driver is not found, see the Web site of the manufacturer of the peripheral device.
ENWW Updating the computer 21
3 Restoring the operating system
This chapter describes how to restore the Windows or Linux operating system. It includes these topics:
Topics
Restore methods on page 22
Ordering backup software on page 23
Restoring Windows 7 or Windows Vista on page 23
Restoring Windows XP Professional on page 24
Restoring Novell SLED on page 26
Restore methods
The Windows 7 or Windows Business Vista operating system can be reinstalled using the HP RestorePlus! process. The Windows XP Professional operating system can be reinstalled using the RestorePlus! process or the HP Backup and Recovery Manager.
●
RestorePlus!
The RestorePlus! process reinstalls the Windows operating system and device drivers (for devices included with the system) to a near-factory state. The process does not back up or recover data on the hard drive. Some application software might not be restored using this process and must be installed from the appropriate application CD.
●
HP Backup and Recovery Manager (HPBR) Recovery Point
The HP Backup and Recovery Manager application can be used to capture and restore the contents of the system partition. It captures a snapshot of the system partition and stores it in a Recovery Point. Everything on the system partition at the time the recovery point was made is saved.
NOTE: HP Backup and Restore is only supported on the HP xw6600 and xw8600 Workstations.
The Recovery Point is saved to the hard drive and can be burned to media for safekeeping.
CAUTION: These methods restore the operating system, but not data. Data must be backed up
regularly to avoid loss.
22 Chapter 3 Restoring the operating system ENWW
Ordering backup software
If you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HP support center. To obtain the support center telephone number for your region see
http://www.hp.com/
support/contactHP.
Restoring Windows 7 or Windows Vista
This section describes how to restore Windows 7 or Windows Vista.
Ordering the RestorePlus! media
If you ordered restore media with your computer, the media is included with your computer components.
If you did not order restore media, call HP Support and request a RestorePlus! media kit. For worldwide technical support phone numbers, see
http://www.hp.com/support.
Restoring the operating system
NOTE: Windows Vista provides a backup and restore application as well. To learn more about this
application, see the Microsoft Web site.
CAUTION: Before you restore the operating system, back up your data.
When you run RestorePlus! from media, the process deletes all information on the primary hard drive, including all partitions.
To restore Windows 7 or Windows Vista:
1. Boot from the RestorePlus! DVD to start the RestorePlus! process. You must start from the
RestorePlus! DVD to install device drivers and settings.
2. Follow the prompts to restore your operating system.
Some application software might not be restored using this process. If software is not restored, install it from the appropriate application DVD.
ENWW Ordering backup software 23
Restoring Windows XP Professional
This section describes how to restore the Windows XP Professional operating system.
NOTE: The computer must have a CD or DVD writer installed to create the media set.
Creating RestorePlus! media
The RestorePlus! kit can be created using the files contained on the hard drive. To create the restore media:
1. Boot the computer.
2. During boot up, an HP Backup and Recovery Manager screen is displayed prompting you to create
Recovery CDs or DVDs. Select Now.
3. An Initial Recovery Point (IRP) of the system is captured. This is a snapshot of the system hard
drive. The capture can take more than 10 minutes.
4. After the IRP is created, you can create a set of backup CDs or DVDs.
To create a RestorePlus! media set including the Windows XP operating system CD, select
RestorePlus! > Microsoft Windows XP operating system > Supplemental media.
NOTE: Depending on the options, there might be additional DVDs you can create.
5. Follow the prompts to create RestorePlus!, operating system, and HPBR media.
If you are unable to create CD/DVDs on your computer, call HP Support and request a RestorePlus! media kit. For worldwide technical support phone numbers, see
http://www.hp.com/support.
24 Chapter 3 Restoring the operating system ENWW
Creating HP Backup and Recovery (HPBR) media
NOTE: HPBR is only supported on Windows XP systems. For details, refer to the documentation on
the Supplemental Software - HP Backup and Recovery CD included with the computer. The documentation can be accessed during installation.
The Initial Recovery Point can be burned to optical media and used to recover a system. This section describes making the media.
NOTE: The computer must have a CD or DVD writer to create the media set.
To create HPBR recovery media:
1. The Initial Recovery Point was captured when the RestorePlus! media set was created previously.
If the IRP was not created, start the HP Backup and Recovery Manager and create recovery points using the Expert mode. Follow the HPBR online documentation for instructions.
2. Burn the IRP to media from HPBR.
Select HPBR Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.
3. Select Next at the first screen.
Select Create recovery CDs or DVDs to recover the system, and then select Next.
4. Choose Next to display a list of available CD image and the recovery points.
5. Check the box next to Initial Recovery Point, and then select Next.
6. Follow the instructions to create the media.
ENWW Restoring Windows XP Professional 25
Restoring the operating system
CAUTION: Before you restore the operating system, back up your data.
When you run RestorePlus! from media, the process deletes all information on the primary hard drive, including all partitions. If you run RestorePlus! from the recovery partition, only the root (C:) partition is affected.
Using RestorePlus!
To restore with RestorePlus!:
1. Boot the computer from the RestorePlus! DVD. You must start from the RestorePlus! DVD for
device drivers and settings to be installed.
2. Follow the prompts to restore the operating system.
Some application software might not be restored using this process. If software is not restored, install it from the appropriate application DVD.
Using HPBR
To restore with the HPBR Initial Recovery Point media:
1. Boot the computer from the Initial Recovery Point media.
2. Follow the prompts to restore the system to the state when the IRP was created.
Using the recovery partition
A system that shipped with Windows XP includes a recovery partition. You can boot the system from that recovery partition.
From the recovery partition you can perform a system restore using the HPBR Initial Recovery Point, if it was created. If it was not, you can use a RestorePlus! install.
To restore using the recovery partition:
1. Boot the computer.
2. When prompted on the boot screen to enter the Recovery Manager, press F11.
TIP: The opportunity to press F11 during the boot process is small. It comes about the time the
F10 prompt appears.
NOTE: To ensure that the recovery processes reinstall on the correct hard drive, do not
disconnect the target drive during the recovery process.
3. Follow the prompts to restore the system to factory-like condition.
Restoring Novell SLED
The SLED restore media is required to restore the Linux operating system.
Creating restore media
THE SUSE Linux Enterprise Desktop preload includes a SUSE ISO icon on the desktop. You can click this icon to go to the /iso directory. The /iso directory contains all iso images used to preload your computer. To recover or restore the original image, follow the instructions in the readme file in the /iso directory to copy the ISO image file onto CDs.
26 Chapter 3 Restoring the operating system ENWW
NOTE: Make copies of the ISO recovery images on CD as backup files in case your computer
experiences a hard drive failure.
ENWW Restoring Novell SLED 27
4 System management
This section describes the tools and utilities that provide system management for the computer. It includes these topics:
Topics
BIOS ROM on page 29
The Computer Setup (F10) Utility on page 29
Desktop management on page 39
28 Chapter 4 System management ENWW
BIOS ROM
The BIOS ROM is a collection of machine language applications stored as firmware in ROM. It includes functions such as Power on Self Test (POST), PCI device initialization, Plug and Play support, power management, and the Computer Setup (F10) Utility. The BIOS ROM is an 8MB Serial Peripheral Interface (SPI) port.
See
http://www.hp.com/go/quickspecs to review the latest BIOS ROM specifications.
The Computer Setup (F10) Utility
This section contains these topics:
Topics
Computer Setup (F10) functionality on page 29
Accessing the Computer Setup (F10) Utility on page 31
The Computer Setup (F10) Utility menu on page 32
Computer Setup (F10) functionality
The Computer Setup (F10) Utility enables you to:
●
Change factory default settings and set or change the computer configuration, which might be necessary when you add or remove hardware.
●
Determine if all devices installed on the computer are recognized by the system and functioning.
●
Determine information about the operating environment of the computer.
●
Solve system configuration errors that are detected but not fixed during the Power-On Self-Test (POST).
●
Establish and manage passwords and other security features.
●
Establish and manage energy-saving time-outs (not supported on Linux platforms).
●
Modify or restore factory default settings.
●
Set the computer date and time.
●
Set, view, change, or verify the computer configuration, including settings for CPU, graphics, memory, audio, storage, communications, and input devices.
●
Modify the boot order of installed mass storage devices such as SATA, optical disk drives, network drives, LS-120 drives, and USB boot devices.
●
Configure the boot priority of SATA hard-drive controllers.
●
Enable or disable Network Server Mode, which enables the computer to start the operating system when the power-on password is enabled with or without a keyboard or mouse attached. When attached to the computer, the keyboard and mouse remain locked until the power-on password is entered.
●
Enable or disable POST Messages to change the display status of POST messages. POST Messages disabled suppresses most POST messages, such as memory count, product name, and other nonerror text messages. If a POST error occurs, the error is displayed regardless of the mode
ENWW BIOS ROM 29
selected. To manually switch to POST Messages Enabled during POST, press any key except
F1 through F12.
●
Specify an Ownership Tag, which appears when the computer is powered on or restarted.
●
Specify the Asset Tag or property identification number assigned by the company to this computer.
●
Enable power-on password prompts during system restarts (warm-starts) and power on.
●
Hide or show the integrated I/O functionality, including serial, USB, or parallel ports, audio, or embedded NIC. Hidden devices are inaccessible, which increases system security.
●
Enable or disable removable media boot ability.
●
Enable or disable removable media write ability (if supported by hardware).
●
Replicate the computer setup by saving system configuration information on CD or diskette and restoring it on computers.
●
Execute self-tests on specified SATA hard disk drives (if supported by the drive).
30 Chapter 4 System management ENWW
Accessing the Computer Setup (F10) Utility
To access the Computer Setup (F10) Utility menu:
1. Power on or restart the computer.
2. When the display is active and F10=Setup appears in the lower right corner of the screen,
press F10.
If you do not press F10 at the appropriate time, try again. Turn the computer off, then on, and press F10 again to access the utility. You can also press the Ctrl + Alt + Delete keys before starting if you miss the opportunity to press F10.
3. Select the language from the list and press the Enter key.
In the Computer Setup (F10) Utility menu, five headings are displayed: File, Storage, Security, Power, and Advanced.
4. Use the left and right arrow keys to select the appropriate heading, use the up and down arrow
keys to select an option, and then press Enter.
5. Choose from the following:
●
To apply and save changes, select File>Save Changes, and then select F10=YES.
●
To remove changes you have made, select Ignore Changes and then select F10=YES.
●
To reset to factory settings, select File>Default Setup>Restore Factory Settings as Default. Press F10 to accept the changes, and then select Apply Defaults and Exit. This
restores the original factory system defaults.
CAUTION: Do not power off the computer while the ROM is saving the Computer Setup (F10) Utility
changes, because the Complementary Metal-Oxide Semiconductor (CMOS) could become corrupted. After you exit the F10 Setup screen, you can disconnect power from the computer.
ENWW The Computer Setup (F10) Utility 31
The Computer Setup (F10) Utility menu
The following table describes the functions available in the Computer Setup (F10) utility menu.
NOTE: With new BIOS releases, the following content is subject to change, so the menu might be
different than shown.
Table 4-1 Computer Setup (F10) Utility menu descriptions
Heading Option Description
File System
Information
Displays the following system characteristics:
●
Product Name
●
QPI Link Speed
●
Memory Size
●
Integrated MAC
●
System BIOS
●
Boot Block Date
●
Chassis serial number
●
Asset Tracking Number
●
Management Module
●
Processor Type
●
Processor Speed
●
Processor Stepping
●
Cache Size
●
DIMMs
About Displays copyright information.
System Temperatures
Displays system temperatures and fan speeds.
Set Time and
Date
Enables you to set system time and date.
Flash System
ROM
Enables you to upgrade the BIOS from a ROM image on diskette, CD, or USB.
Replicated
Setup
Provides these options:
●
Save to Removable Media—Saves the computer configuration, including CMOS, in the qsetup.txt file. This file can be saved to a formatted, blank 1.44-MB diskette, or to a USB device.
●
Restore from Removable Media—Restores the computer configuration from a diskette or a USB device.
Default Setup Provides these options:
●
Save Current Settings as Default—Saves the current settings as default settings for the next operation.
●
Restore Factory Settings as Default—Restores the factory settings as the default settings for the next operation.
Apply Defaults
and Exit
Restores the default settings defined in Default Setup.
32 Chapter 4 System management ENWW
Heading Option Description
Ignore Changes
and Exit
Exits computer setup without applying or saving changes.
Save Changes
and Exit
Saves changes to system configuration and exits the computer setup.
Storage Device
Configuration
Lists installed non-SCSI storage devices (except SATA devices) and provides options for obtaining specific information about each device:
●
Hard Disk—Provides information about the hard disk drives in the computer. It is available in IDE Mode only.
●
CD-ROM—Provides information about the optical disk drives in the computer. (IDE mode only.)
●
Diskette Type (for legacy diskette drives only)—Identifies the highest capacity media type accepted by the diskette drive. Options are 3.5" (1.44 MB), 5.25" (1.2 MB), and Not Installed.
●
Default Values—Resets devices to their default configuration (SATA is the default).
◦
Multisector Transfers—Defines the transfer of data per interrupt. Options are 8, 16, and Disable (16 is the default).
◦
Transfer Mode—Specifies the active data transfer mode. Options (subject to device capabilities) are Max UDMA, PIO 0, Max PIO, Enhanced DMA, and Ultra DMA0. (Max UDMA is the default).
◦
Translation Mode—Enables the BIOS to determine the translation mode used to configure a formatted SATA or USB mass storage device. This prevents you from needing to know how the mass storage device was formatted. Options are Automatic, Bit Shift, LBA Assisted, Use (Cylinders, Heads, Sectors), and Off. Automatic is the default.
Ordinarily, you should not change the translation mode selected by the BIOS. If the selected translation mode is not compatible with the translation mode that was active when the drive was partitioned and formatted, the data on the disk is inaccessible.
Storage Options Provides these options:
●
Removable Media Boot—Enables and disables the ability to start the computer from removable media.
●
Legacy Diskette Write—Enables and disables the ability to write data to removable media.
●
SATA Emulation—Sets the SATA emulation mode with the following options:
◦
RAID + AHCI—both the RAID and AHCI OPROMs execute. This emulation mode is the default and offers the best performance and most functionality.
◦
IDE —offers standard SATA supports (four ports only).
●
SATA PORT 0-n—enables and disables the SATA ports. Offers these configurations:
◦
GEN 2/3.0 Gbps (Internal Only/eSATA Only)
◦
GEN 1/1.5 Gbps (eSATA Only)
DPS Self-test Select a drive—Enables you to select a drive to test. This option is available in SATA IDE emulation
mode only.
The DPS self-test function directs an IDE hard disk to run an internal self-test and report the results. If the SATA controller is not in IDE emulation mode, the DPS self-test option is not displayed in the setup menu.
This selection appears only when at least one drive capable of performing the IDE DPS self-test is attached to the computer. By default, the SATA controller is in RAID+AHCI mode, so this option is not displayed
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
ENWW The Computer Setup (F10) Utility 33
Heading Option Description
Boot Order Enables you to configure the boot, diskette drive, and hard disk drive orders by physically
reordering the menu entries. The following is the default boot order presented in the menu:
●
Optical Drive
●
Diskette Drive
●
USB Device
●
Hard Drive
●
Embedded Ethernet controller
●
Embedded Ethernet controller (ASF) Second embedded LAN. (Not available in some configurations.)
Press Enter to drag a device to a preferred place. Press F5 to remove the device from consideration as a bootable device.
MS-DOS drive lettering assignments might not apply after an operating system other than MS­DOS has started.
Boot devices can be disabled in the boot order process. These order changes are stored in the physical ROM when the F10 Setup changes are confirmed with File>Save Changes and Exit.
You can temporarily override the boot order. To start one time from a device other than the default device specified in Boot Order, restart the computer and press F9 when the F9=Boot Menu message appears on the screen. After POST completes, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then starts from the selected nondefault device for this one time.
Security Setup Password Enables you to set and enable a setup password for the administrator.
If you create a setup password, you must use it to change computer setup options, to flash the ROM, and to make changes to certain Plug and Play settings under Windows.
Power-On
Password
Enables you to set and enable the power-on password.
Password
Options
This option becomes available when you create a setup and/or power-on password. It provides these options:
●
Lock Legacy Resources—Prevents the operating system from changing resources to serial, parallel, or diskette controller.
●
Network Server Mode—Enables network server mode.
●
Password Prompt on Warm Boot—Enables a password prompt on a warm boot.
●
Setup Browse Mode—Enables read-only functionality for password info.
Smart Cover Enables you to enable and disable the cover removal sensor, or to notify you if the sensor is
activated.
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
34 Chapter 4 System management ENWW
Heading Option Description
Device Security Makes the following devices available or hidden to the computer:
●
Serial Port
●
Front USB Ports
●
Rear USB Ports
●
Internal USB Ports
●
System Audio
●
IEEE 1394 Controller (Not available on some models.)
●
Ethernet Controller
●
Ethernet Controller (ASF) (Not available on some models.)
●
Legacy Diskette
●
Embedded Security Device
●
SATA 0-n
For each device, Device Available is the default setting and allows the operating system to access the device. Device Hidden makes the device unavailable; it is disabled by the BIOS and cannot be enabled by the operating system.
NOTE: An entry for enabling DriveLock appears in the setup menu if the computer has a
DriveLock-compatible hard disk drive.
Embedded
Security Device
This option becomes available if Embedded Device is set to Available.
Embedded Security Device (Hidden or Available) turns the Trusted Platform Mechanism (TPM) on and off. Device Hidden is the default. If this option is made available, the following options become available:
●
Power-On Authentication Support—Enables and disables an authentication feature that requires you to enter a TPM user key password to start the computer. This feature uses the TPM to generate and store the authentication password.
●
Reset Authentication Credential—Resets the authentication functionality and clears authentication credentials.
To enable the Embedded Security Device and to access any security features associated with the device, you must enter a setup password.
Setting a device to Available enables the operating system to access the device. Hidden makes the device unavailable. It is disabled by the BIOS and cannot be enabled by the operating system.
Network Service
Boot
Enables or disables the ability to boot to the network using the F12 key or the boot order.
System IDs Provides these options:
●
Asset Tag—A 16-byte string identifying the computer.
●
Ownership Tag—An 80-byte string identifying ownership of the computer. This tag appears on the screen during POST.
●
Universal Unique Identifier (UUID)—Can only be updated if the current chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the computer.)
●
Keyboard—Enables you to set the keyboard locale for System ID entry.
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
ENWW The Computer Setup (F10) Utility 35
Heading Option Description
System Security Provides these options:
●
Data Execution Prevention—Enables or disables Data Execution Prevention mode in the CPUs. This mode prohibits code from running in pages that were set up as data pages, and prevents attacks such as buffer overflows. Operating system support is required for this feature.
●
Virtualization Technology (VTx)—Enables or disables Intel® Virtualization Technology to increase computer performance.
●
Virtualization Technology for Directed I/O (VT–d2)Enables a virtual machine to gain exclusive control of a hardware device, such as a graphics card.
●
Embedded Security Device—This option becomes available if Embedded Device is set to Available.
Embedded Security Device (Hidden or Available) turns the Trusted Platform Mechanism (TPM) on and off. Device Hidden is the default. If this option is made available, the following options become available:
◦
Power-On Authentication Support—Enables and disables an authentication feature that requires you to enter a TPM user key password to start the computer. This feature uses the TPM to generate and store the authentication password.
◦
Reset Authentication Credential—Resets the authentication functionality and clears authentication credentials.
To enable the Embedded Security Device and to access any security features associated with the device, you must enter a setup password.
Setting a device to Available enables the operating system to access the device. Hidden makes the device unavailable. It is disabled by the BIOS and cannot be enabled by the operating system.
●
Intel IO Virtualization—Enables or disables Virtualization Technology to increase computer I/ O performance.
●
Embedded Security Device Support—Enables the computer to leverage the trusted platform mechanism device.
●
OS Management of Embedded Security Device—Enables or disables the ability of the operating system to control the TPM device, including turning it on and off, initializing it, and resetting it.
●
Reset of Embedded Security Device through OS—Enables or disables the ability of the operating system to reset the TPM.
Setup Security
Level
Enables the administrator to set the security level of each setup feature.
Power OS Power
Management
Enables or disables:
●
Runtime Power Management
●
MWAITE-AWARE OS
●
Idle Power Savings
●
ACPI S3 Hard Disk Reset
●
ACPI S3 PS/2 Mouse Wakeup
●
USB Wake on Device Insertion
●
Unique Sleep State Blink Rates
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
36 Chapter 4 System management ENWW
Heading Option Description
Hardware
Power Management
Enables or disables:
●
SATA Power Management
●
Intel Turbo Boost Technology
●
Enhanced Intel Turbo Boost Technology
●
ERP Compliance Mode
Thermal Enables you to set the rate of the system fan when the CPU is in idle.
Advanced
2
Power-On Options
Sets the following:
●
POST Messages—Enables or disables the splash screen during POST.
●
F9 Prompt (Displayed or Hidden)—Selecting Displayed displays the F9=Boot Menu during POST. Selecting Hidden prevents the text from being displayed. However, pressing F9 still accesses the boot menu.
●
F10 Prompt (Displayed or Hidden)—Selecting Displayed displays F10=Setup during POST. Selecting Hidden prevents the text from being displayed, but pressing F10 still accesses the Setup screen.
●
F12 Prompt (Displayed or Hidden)—Selecting Displayed displays F12=Network Service Boot during POST. Selecting Hidden prevents the text from being displayed but pressing
F12 still forces the computer to attempt booting from the network.
●
Option ROM
1
prompt (Enable or Disable)—Enabling this feature causes the computer to
display a message before loading options ROMs.
●
Remote Wakeup Boot Source—Enables you to set the remote wakeup boot source as:
◦
Local Hard Drive
◦
Remote Server
●
After Power Loss (On, Off, Previous State)—Enabling this option directs the previous state to be the default.
●
POST Delay (in seconds) (5, 10, 15, 20, None)—Adds a specified delay to the POST process. This delay is sometimes needed for hard disk drives on some expansion cards that spin up slowly (so slowly that they are not ready to start by the time POST is finished). The POST delay also gives you time to select F10 to enter the Computer Setup (F10) Utility.
BIOS Power-On Enables you to disable or specify a weekday and time for BIOS power-on.
Processors Enables/disables these options:
●
Hyper-Threading—Provides processor parallelization such that the operating system treats one processor as two.
●
Active Cores (1,2, or All Cores)—Selects a single core, or multiple cores per socket. (Not available on some configurations.)
●
Limit CPUID Maximum Value to 3 (Enable or Disable)—Sets the number of allowable CPU IDs.
Onboard
Devices
Enables you to set resources (IRQ, DMA, I/O Rate) for or disable onboard system devices such as serial port and diskette controller. Operating system parameters generally override Onboard Devices settings.
PCI VGA Configuration
Configures graphics cards per computer slots. In multi-graphics card configurations, this option designates one card as primary graphics, and the other card as secondary graphics.
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
ENWW The Computer Setup (F10) Utility 37
Heading Option Description
Chipset/
Memory
Enable/disable these options:
●
PCI SERR# Generation (Enable or Disable)—Controls PCI SERR# generation for ill-behaved PCI add-in cards (that can generate SERR# spuriously).
●
PCI VGA Palette Snooping (Enable or Disable)—Controls PCI VGA Palette Snooping for compatibility purposes.
●
Memory Mode Interleave—Sets interleave mode for dual socket computers.
Device Options Enables you to set the following device options:
●
Num Lock State at Power-On (On or Off)
●
S5 Wake-on-LAN (Enable or Disable)
●
Multiprocessor (Activates a single core.)
●
Unique Sleep State Blink Rates (Enable or Disable)
●
Internal speaker
●
Monitor Tracking (Enable or Disable)
●
NIC PXE Option ROM
1
Download (Enable or Disable)
●
SATA RAID Option ROM
1
Download (Enable or Disable)
1
Available on selected models
2
These options should be used by advanced users only
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
38 Chapter 4 System management ENWW
Desktop management
This section summarizes capabilities, features, and key components of computer management, including:
Topics
Initial computer configuration and deployment on page 40
Installing a remote system on page 40
Replicating the setup on page 41
Updating and managing software on page 43
HP Client Manager Software on page 43
Altiris Client Management Solutions on page 43
System Software Manager on page 45
Proactive Change Notification on page 45
Subscriber's Choice on page 45
ROM Flash on page 46
FailSafe Boot Block ROM on page 47
Workstation security on page 48
Fault notification and recovery on page 57
Dual-state power button on page 58
NOTE: Support for specific features described in this guide can vary by model and software version.
ENWW Desktop management 39
Initial computer configuration and deployment
The computer includes a preinstalled system software image. After a brief software unbundling process, the computer is ready to use.
If you prefer to replace the preinstalled software image with a customized set of system and application software, several methods are available for deploying a customized software image, including:
●
Installing additional software applications after unbundling the preinstalled software image
●
Using a disk cloning process to copy the contents from one hard disk drive to another
The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with recovery of system software, configuration management and troubleshooting, and power management.
Support for specific features described in this guide can vary by model and software version.
The best deployment method depends on the information technology environment and processes.
Installing a remote system
Remote system installation enables starting and setting up the computer using software and configuration information on a network server. This feature is usually used as a system setup and configuration tool and can be used for the following tasks:
●
Deploying a software image on new PCs
●
Formatting a hard disk drive
●
Installing application software or drivers
●
Updating the operating system, application software, or drivers
To initiate a remote system installation, press F12 when F12=Network Service Boot appears in the lower right corner of the HP logo screen. Follow the onscreen instructions to continue the installation process. The default boot order is a BIOS configuration setting that can be changed to always attempt a PXE boot.
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Replicating the setup
This section provides information about replicating the computer setup.
Copying a setup configuration to a single computer
CAUTION: A setup configuration is model-specific. File system corruption can result if source and
target computers are not the same model.
To copy a setup configuration:
1. Select a setup configuration to copy, and then restart the computer.
2. As soon as the computer powers on, press and hold F10 until you enter the Computer Setup (F10)
Utility. If necessary, press Enter to bypass the title screen.
NOTE: If you do not press F10 at the appropriate time, you must restart the computer, and then
press and hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. Select File>Replicated Setup>Save to Removable Media. Follow the instructions on the screen
to create the configuration diskette or USB media device.
4. Power off the computer you are configuring and insert the configuration diskette into the diskette
drive or USB media device.
5. Power on the computer you are configuring.
6. Press and hold the F10 key until you enter the Computer Setup (F10) Utility. If necessary, press
Enter to bypass the title screen.
7. Select File>Replicated Setup>Restore from Removable Media, and then follow the instructions
on the screen.
8. Restart the computer when the configuration is complete.
ENWW Desktop management 41
Copying a setup configuration to multiple computers
CAUTION: A setup configuration is model-specific. If source and target computers are not the same
model, file system corruption can result. For example, do not copy the setup configuration from an HP xw8600 Workstation to an HP Z200 Workstation.
This method takes longer to prepare the configuration diskette, but copying the configuration to target computers is fast.
A bootable diskette is required for this procedure. If Windows XP is not available to create a bootable diskette, use the method for copying to a single computer instead (see
Copying a setup configuration
to a single computer on page 41).
1. Create a bootable diskette or USB media device.
2. Select a setup configuration to copy.
3. If you are using a diskette or USB storage device, insert it now.
4. Restart the computer.
5. As soon as the computer powers on, press and hold F10 until you enter the Computer Setup (F10)
Utility. If necessary, press Enter to bypass the title screen.
NOTE: If you do not press the F10 key at the appropriate time, you must restart the computer,
and then press and hold the F10 key again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
6. Select File>Replicated Setup>Save to Removable Media, and follow the instructions on the
screen to create the configuration diskette or USB media device.
7. Download a BIOS utility for replicating setup (repset.exe), and copy it to the configuration diskette
or USB media device. To obtain this utility, see
http://www.hp.com/support/files.
8. Enter the model number of the computer.
9. On the configuration diskette, create an autoexec.bat file containing repset.exe and cpqsetup.txt.
10. Power off the computer you are configuring, insert the configuration diskette or USB device, and
then power on the computer. The configuration utility runs automatically.
11. When the configuration is complete, restart the computer.
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Updating and managing software
HP provides several tools for managing and updating software on desktops and computers:
●
HP Client Manager Software
●
System Software Manager
●
Altiris Client Management Solutions
●
Proactive Change Notification
●
Subscriber’s Choice
HP Client Manager Software
The HP Client Manager Software offers these services:
●
Detailed views of hardware inventory for asset management
●
PC health-check monitoring and diagnostics
●
Proactive notification of changes in the hardware environment
●
Web-accessible reporting of business-critical details such as thermal warnings and memory alerts
●
Remote updating of system software such as device drivers and ROM BIOS
●
Remote changing of boot order
●
Configuration of system BIOS settings
The HP Client Management Solutions (CMS), available for download from
http://www.hp.com/go/ easydeploy, are standards-based solutions for managing and controlling computers in a networked
environment.
For more information about the HP Client Manager, see
http://www.hp.com/go/ssm.
Altiris Client Management Solutions
Altiris and HP have partnered to provide comprehensive, tightly integrated systems management solutions to reduce the cost of owning HP client PCs.
The HP CMS is the foundation for additional Altiris Client Management Solutions that address the following topics.
●
Inventory and asset management
●
Deployment and migration
●
Help desk and problem resolution
●
Software and operations management
For more information about the following topics, go to
http://www.hp.com/go/ssm.
●
How HP CMS works
●
Which solutions are compatible with the operating system
●
How to download a fully functional, 30-day evaluation version of Altiris solutions
ENWW Desktop management 43
HP SoftPaq Download Manager
HP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading software updates for the HP client PC models in your environment. By specifying your models, operating system, and language, you can quickly locate, sort, and select the softpaqs you need. To download HP SoftPaq Download Manager, visit
http://h20331.www2.hp.com/Hpsub/cache/509658-0-0-225-121.html.
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System Software Manager
System Software Manager (SSM) is a utility available on Windows computers that enables you to update system-level software on multiple systems simultaneously. When executed on a PC client system, SSM detects hardware and software versions and then updates the software from a central repository, known as a file store. Driver versions supported by SSM are noted with a special icon on the software, the driver download Web site, and on the Support Software CD.
To download the utility or to obtain more information about SSM, see
http://www.hp.com/go/ssm.
Proactive Change Notification
The Proactive Change Notification application uses the Subscriber's Choice Web site to:
●
Send Proactive Change Notification (PCN) e-mail informing you up to 60 days in advance of hardware and software changes to most commercial computers and servers
●
Send you e-mail containing customer bulletins, customer advisories, customer notes, and driver alerts for most commercial computers and servers
You can create a profile to ensure you receive only the information relevant to the specific IT environment.
To learn more about the PCN application and to create a custom profile, see
Subscriber's Choice
on page 45.
Subscriber's Choice
Subscriber’s Choice is a client-based service from HP that supplies you with personalized product tips, feature articles, and driver and support alerts and notifications based on the profile.
Subscriber’s Choice Driver and Support Alerts and Notifications delivers e-mail notifying you that the information you subscribed to in the profile is available for review and retrieval.
To learn more about Subscriber’s Choice and create a custom profile, see
http://www.hp.com/go/ subscriberschoice.
ENWW Desktop management 45
ROM Flash
HP computers include a programmable flash ROM. By establishing a setup password in the Computer Setup (F10) Utility, you can protect the ROM from being inadvertently updated or overwritten. This function is important to ensure the operating integrity of the computer.
To upgrade the ROM, download the latest SoftPaq images from
http://www.hp.com/support/
workstation_swdrivers.
For maximum ROM protection, establish a setup password. The setup password prevents unauthorized ROM upgrades. SSM enables you to create the setup password on several computers simultaneously.
Remote ROM Flash
Remote ROM Flash allows system administrators to safely upgrade the ROM on remote HP computers from a centralized network management console, resulting in a consistent deployment of, and greater control over, HP PC ROM images over the network.
To use Remote ROM Flash, the computer must be powered on, or turned on using Remote Wakeup.
For more information about Remote ROM Flash and HPQFlash, see the HP Client Manager Software or System Software Manager sections at
http://www.hp.com/go/ssm.
HPQFlash
The HPQFlash utility is used to locally update or restore the system ROM on PCs using a Windows operating system. For more information about HPQFlash, see
http://www.hp.com/go/ssm, and enter the
name of the computer.
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FailSafe Boot Block ROM
The FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. For example, if a power failure occurs during a ROM upgrade, the Boot Block uses a flash-protected section of the ROM to verify a valid system ROM flash when power is restored to the computer.
If the system ROM is valid, the computer starts normally.
If the system ROM fails the validation check, the FailSafe Boot Block ROM provides enough support to start the computer from a BIOS image CD created from a SoftPaq. The BIOS image CD programs the system ROM with a valid image.
When Boot Block detects an invalid system ROM, the computer power LED blinks red eight times and the computer beeps eight times; then the computer pauses for two seconds. On some models, a Boot Block recovery mode message appears.
In preparation for system recovery, use the BIOS CD media file in the SoftPaq to create a BIOS image CD.
Recovering the computer from Boot Block Recovery mode
To recover the computer after it enters Boot Block recovery mode:
1. Remove any media such as USB keys or disks in the optical disk drives.
2. Insert a BIOS image CD into the CD drive. You can also use USB media such as an HP DriveKey.
3. Power off, then power on the computer.
If no BIOS image CD or USB media is found, you are prompted to insert one and restart the computer.
If a setup password has been established, the Caps Lock light illuminates and you are prompted for the password.
4. Enter the setup password.
If the computer starts from the CD or USB media and successfully reprograms the ROM, three keyboard lights illuminate. A rising-tone series of beeps also signals successful recovery.
5. Remove the CD or USB media and power off the computer.
6. Restart the computer.
ENWW Desktop management 47
Workstation security
This section provides information about providing system security through asset tracking, password security, hard disk drive locking, and chassis locks.
Asset tracking
Asset tracking features incorporated into the computer provide asset tracking data that can be managed using HP Systems Insight Manager (HP SIM), HP CMS, or other systems-management applications.
Seamless, automatic integration between asset tracking features and these products enables you to choose the management tool that is best suited to the environment and to leverage investments in existing tools.
HP also offers several solutions for controlling access to valuable components and information:
●
HP ProtectTools Embedded Security prevents unauthorized access to data, checks system integrity, and authenticates third-party users attempting system access.
●
Security features such as ProtectTools and the Side access panel sensor (Smart Cover Sensor) help prevent unauthorized access to the data and to the internal components of the computer.
●
By disabling parallel, serial, or USB ports, or by disabling removable-media boot capability, you can protect valuable data assets.
●
Memory Change and Side access panel sensor (Smart Cover Sensor) alerts can be forwarded to system management applications to deliver proactive notification of tampering with a computer’s internal components.
ProtectTools, the Side access panel sensor (Smart Cover Sensor), and the Side access panel solenoid lock (Hood Lock) are available as options on select systems.
Use the following utilities to manage security settings on the HP computer:
●
Locally, using the Computer Setup (F10) Utility
●
Remotely, using the HP CMS or System SSM, which enables the secure, consistent deployment and control of security settings from a simple command line utility
For more information about the Computer Setup (F10) Utility, see
The Computer Setup (F10) Utility
menu on page 32.
The following table and sections refer to the management of computer security through the Computer Setup (F10) Utility
Table 4-2 Security features overview
Feature Purpose How it is established
Removable Media Boot Control Prevents booting from removable media
drives
From the Computer Setup (F10) Utility menu
Serial, Parallel, USB, or Infrared Interface Control
Prevents transfer of data through the integrated serial, parallel, USB, or infrared interface
From the Computer Setup (F10) Utility menu
Power-On Password Prevents use of the computer until the
password is entered (applies to initial system startup and restarts)
From the Computer Setup (F10) Utility menu
48 Chapter 4 System management ENWW
Feature Purpose How it is established
Setup Password Prevents reconfiguration of the computer (use
of the Setup utility) until the password is entered
From the Computer Setup (F10) Utility menu
Network Server Mode Provides unique security features for
computers used as servers
From the Computer Setup (F10) Utility menu
SATA hard disk drive security
HP computers include the HP DriveLock facility for SATA hard disk drives to prevent unauthorized access to data.
WARNING! Enabling DriveLock can render a SATA hard disk drive permanently inaccessible if the
master password is lost or forgotten. No method exists to recover the password or access the data.
DriveLock has been implemented as an extension to Computer Setup (F10) functions. It is only available when hard disk drives that support the ATA security command set are detected. On HP computers, it is not available when the SATA emulation mode is RAID+AHCI or RAID.
DriveLock is for HP customers for whom data security is a paramount concern. For such customers, the cost of a hard disk drive and the loss of the data stored on it is inconsequential when compared to the damage that could result from unauthorized access to its contents.
To balance this level of security with the need to address the issue of a forgotten password, the HP implementation of DriveLock employs a two-password security scheme. One password is intended to be set and used by a system administrator, while the other is typically set and used by the user.
No "back door" can be used to unlock the drive if both passwords are lost. Therefore, DriveLock is most safely used when the data contained on the hard disk drive is replicated on a corporate information system or is regularly backed up.
If both DriveLock passwords are lost, the hard disk drive is rendered unusable. For users who do not fit the previously defined customer profile, this might not be acceptable. For users who fit this profile, it might be a tolerable risk, given the nature of the data stored on the hard disk drive.
Table 4-2 Security features overview (continued)
ENWW Desktop management 49
DriveLock applications
The most practical use of DriveLock is in a corporate environment. The system administrator would be responsible for configuring the hard disk drive, which involves setting the DriveLock master password and a temporary user password. If you forget the user password or if the equipment is passed on to another employee, the master password can be used to reset the user password and regain access to the hard disk drive.
HP recommends that corporate system administrators who enable DriveLock also establish a corporate policy for setting and maintaining master passwords. This should be done to prevent a situation where an employee sets both DriveLock passwords before leaving the company. In such a scenario, the hard disk drive is unusable and requires replacement. Likewise, by not setting a master password, system administrators might find themselves locked out of a hard disk drive and unable to perform routine checks for unauthorized software, other asset control functions, and support.
For users with less stringent security requirements, HP does not recommend enabling DriveLock. Users in this category include personal users, or users who do not maintain sensitive data on their hard disk drives as a common practice. For these users, the potential loss of a hard disk drive resulting from forgetting both passwords is much greater than the value of the data DriveLock protects.
Access to Computer Setup (F10) and DriveLock can be restricted through the setup password. By specifying a setup password and not giving it to users, system administrators can restrict users from enabling DriveLock.
Using DriveLock
When hard disk drives that support the ATA security command set are detected, DriveLock appears under the Security menu in the Computer Setup (F10) menu. You are presented with options to set the master password and to enable DriveLock. You must provide a user password to enable DriveLock. Because the initial configuration of DriveLock is typically performed by a system administrator, a master password should be set first.
HP encourages system administrators to set a master password whether they plan to enable DriveLock or not. This gives the administrator the ability to modify DriveLock settings if the drive is locked in the future. After the master password is set, the system administrator can enable DriveLock or leave it disabled.
If a locked hard disk drive is present, POST requires a password to unlock the device. If a power-on password is set and it matches the device’s user password, POST does not prompt the user to re-enter the password. Otherwise, the user is prompted to enter a DriveLock password.
For a cold start, use the master or user password. For a warm start, enter the same password used to unlock the drive during the preceding cold start.
Users have two attempts to enter a correct password. During cold start, if neither attempt succeeds, POST continues but the drive remains inaccessible. During a warm-start or restart from Windows, if neither attempt succeeds, POST halts and the user is instructed to cycle power.
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Enabling DriveLock
To enable and set the DriveLock user password:
1. Power on or restart the computer.
2. As soon as the computer is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the computer, and then press and hold F10 again to access the utility.
If you are using a PS2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>DriveLock Security.
4. For each DriveLock-capable drive, select a drive by pressing F10 to accept.
5. Under Enable/Disable DriveLock options, select Enable, and then press F10 to enable DriveLock
for a specific drive.
CAUTION: Forgetting the DriveLock password renders the drive unusable.
6. Enter a new user password, and then press F10 to accept. This password may be 1 to 32 characters
long.
7. Enter the password again in the Enter New Password Again field. If you forget this password, the
drive is rendered permanently disabled.
8. Select File>Save Changes and Exit, and then press F10. After you press F10, the computer
performs a cold start before invoking the DriveLock function.
You can also use this process to set the DriveLock master password by selecting Master in Step
5.
When the computer starts, you are prompted to enter the DriveLock password for each DriveLock­capable drive for which you have set a password. You have two attempts to enter the password correctly. If the password is not entered correctly, the computer attempts to start anyway. However, the boot process most likely fails because data from a locked drive cannot be accessed.
In a single drive computer, if the drive has DriveLock enabled, the computer might not be able to boot to the operating system, and might try to boot from the network or from another storage device (depending on the boot ordering options). Regardless of the outcome of the start attempts, the drive-locked drive remains inaccessible without the DriveLock password.
In a two-drive computer that has a boot drive and a data drive, you can apply the DriveLock feature to the data drive only. In this case, the computer can always start, but the data drive is accessible only when the DriveLock password is entered.
Cold starts require that you enter DriveLock passwords. However, DriveLock passwords are also required for warm starts. For example, if you boot to DOS and press Ctrl+Alt+Del, you must enter the DriveLock password before the computer completes the next start cycle. This warm-start behavior is consistent with the DriveLock feature.
ENWW Desktop management 51
Password security
The power-on password prevents unauthorized use of the computer by requiring entry of a password to access applications or data when the computer is powered on or restarted. The setup password specifically prevents unauthorized access to the Computer Setup (F10) Utility and can also be used as an override to the power-on password. When prompted for the power-on password, entering the setup password instead enables access to the computer.
You can establish a network-wide setup password to enable the system administrator to log in to all network systems to perform maintenance without needing to know the power-on password.
Establishing a setup password using Computer Setup (F10) Utility
Establishing a setup password through the Computer Setup (F10) Utility prevents reconfiguration of the computer (through the use of the Computer Setup (F10) Utility) until the password is entered.
To establish a setup password using the Computer Setup (F10) menu:
1. Power on or restart the computer.
2. As soon as the computer is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the computer, and then press and hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>Setup Password and then follow the onscreen instructions.
4. Before exiting, select File>Save Changes and Exit.
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Establishing a power-on password using computer setup
Establishing a power-on password through the Computer Setup (F10) Utility prevents access to the computer when power is connected, unless you specify the password. When a power-on password is set, the Computer Setup (F10) Utility presents Password Options in the Security menu. The password options include Network Server Mode and Password Prompt on Warm Boot.
When Network Server Mode is disabled, you must enter the password when the computer is powered on, when the key icon appears on the monitor. When Password Prompt on Warm Boot is enabled, you must enter the password. The password must also be entered each time the computer is restarted. When Network Server Mode is enabled, the password prompt is not presented during POST, but an attached PS/2 keyboard remains locked until you enter the power-on password.
To enable Network Server Mode, you must set a power-on password under Advanced>Password Options. This option enables the computer to start without requiring the power-on password, but the keyboard and mouse are locked until you enter the password. The keyboard LEDs rotate constantly when the computer is in locked mode.
To establish a power-on password through the Computer (F10) menu:
1. Power on or restart the computer.
2. As soon as the computer is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the computer and then press and hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>Power-On Password and then follow the onscreen instructions.
4. Before exiting, select File>Save Changes and Exit.
Entering a power-on password
To enter a power-on password:
1. Restart the computer.
2. When the key icon appears on the monitor, enter the current password, and then press Enter.
Type carefully. For security reasons, the characters you enter do not appear on the screen.
If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you will enter the F10 setup screen with read-only permission. (See the Setup Browse Mode option under the Power-On options.)
ENWW Desktop management 53
Entering a setup password
If a setup password has been established on the computer, you will be prompted to enter it each time you run the Computer Setup (F10) Utility.
To enter a setup password:
1. Restart the computer.
2. As soon as the computer is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the computer and press and hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. When the key icon appears on the monitor, enter the setup password, and press Enter.
Type carefully. For security reasons, the characters you enter do not appear on the screen.
If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must restart the computer before you can continue.
Changing a power-on or setup password
To change a power-on or setup password:
1. Restart the computer.
2. To change the power-on password, go to step 4.
3. To change the setup password, as soon as the computer is powered on, press and hold F10 until
you enter the Computer Setup (F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the computer, and then press and hold the F10 key again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
4. When the key icon appears, enter the current password, a slash (/) or alternative delimiter
character, the new password, another slash (/) or alternative delimiter character, and the new password again as shown:
current password/new password/new password
For information about the alternative delimiter characters, see
National keyboard delimiter
characters on page 55.
Type carefully. For security reasons, the characters you enter do not appear on the screen.
5. Press Enter.
The new password takes effect the next time you power on the computer.
The power-on and setup passwords can also be changed using the Security options in the Computer Setup (F10) Utility.
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Deleting a power-on or setup password
To delete a power-on or setup password:
1. Power on or restart the computer.
2. Choose from the following:
●
To delete the power-on password, go to step 4.
●
To delete the setup password, as soon as the computer is powered on, press and hold F10 until you enter the Computer Setup (F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the computer and then press and hold F10 again to access the utility.
Use the appropriate operating system shutdown process.
3. When the key icon appears, enter the current password followed by a slash (/) or alternative
delimiter character: current password/.
For information about the alternative delimiter characters see
National keyboard delimiter
characters on page 55.
4. Press Enter.
National keyboard delimiter characters
Each keyboard meets country-specific requirements. The syntax and keys you use for changing or deleting passwords depend on the keyboard included with the computer.
Table 4-3 National keyboard delimiter characters
Language Delimiter Language Delimiter Language Delimiter
Arabic / Greek - Russian /
Belgian = Hebrew . Slovakian -
BHCSY
*
- Hungarian - Spanish -
Brazilian / Italian - Swedish/Finnish /
Chinese / Japanese / Swiss -
Czech - Korean / Taiwanese /
Danish - Latin American - Thai /
French ! Norwegian - Turkish .
French Canadian
é Polish - U.K. English /
German - Portuguese - U.S. English /
*
Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia
ENWW Desktop management 55
Clearing passwords
If you forget the password, you cannot access the computer.
For instructions about clearing passwords, see Configuring password security and resetting
CMOS.
Chassis security
Side access panel sensor (Smart Cover Sensor) (optional)
The optional Side access panel sensor is a combination of hardware and software technology that can alert you when the computer side access panel has been removed (if the sensor has been configured in the Computer Setup (F10) Utility).
The three levels of Side access panel sensor protection are shown in the following table:
Table 4-4 Side access panel sensor protection levels
Level Setting Description
Level 0 Disabled Side access panel sensor * is disabled (default).
Level 1 Notify User When the computer restarts, a message appears indicating that the computer
side access panel has been removed.
Level 2 Setup Password When the computer is restarted, a message appears indicating that the computer
side access panel has been removed. You must enter the setup password to continue.
*
Side access panel sensor settings can be changed using the Computer Setup (F10) Utility.
Setting the side access panel sensor protection level
To set the side access panel sensor protection level:
1. Power on or restart the computer.
2. As soon as the computer is powered on, press and hold the F10 key until you enter the Computer
Setup (F10) Utility. Press Enter to bypass the title screen, if necessary.
NOTE: If you do not press the F10 key at the appropriate time, you must restart the computer,
and then press and hold the F10 key again to access the Computer Setup (F10) Utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>Smart Cover>Cover Removal Sensor, and follow the onscreen instructions.
4. Before exiting, select File>Save Changes and Exit.
Side access panel solenoid lock
The side access panel solenoid locks the side access panel to the chassis. The solenoid is controlled by a local or remote signal.
To lock the solenoid, set a password for the solenoid lock in the Computer Setup (F10) Utility. To unlock the solenoid, remove the solenoid lock password in the Computer Setup (F10) Utility.
The solenoid lock FailSafe Key–available from HP–is is a device for manually disabling the solenoid lock. You will need the FailSafe Key in case of forgotten password, power loss, or computer malfunction.
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Cable lock (optional)
To prevent theft, the rear chassis panel of the computer accommodates a keyed cable lock. This cable lock attaches to the chassis and secures it to the work area.
Fault notification and recovery
Fault notification and recovery features combine innovative hardware and software technology to prevent the loss of critical data and minimize unplanned downtime.
If the computer is connected to a network that is managed by HP CMS, the computer sends a fault notice to the network management application. With HP CMS, you can also remotely schedule diagnostics to run on managed PCs and create a summary report of failed tests.
Drive Protection System
The Drive Protection System (DPS) is a diagnostic tool built into hard disk drives and is installed in select HP computers. The DPS helps diagnose problems that might result in unwarranted hard disk drive replacement.
When HP computers are built, each installed hard disk drive is tested using the DPS, and a permanent record of key information is written onto each drive. Every time the DPS is run, test results are written to the hard disk drive. The service provider can use this information to help diagnose conditions that required you to run the DPS software.
ECC fault prediction
When the computer encounters an excessive number of error checking and correcting (ECC) memory errors, it displays a local alert message. This message contains information about the errant DIMM, enabling you to take action before you experience noncorrectable memory errors. ECC DIMMs are standard on this computer.
Thermal sensors
Several thermal sensors in the HP Workstation regulate computer fans to maintain an acceptable, efficient chassis temperature.
ENWW Desktop management 57
Dual-state power button
With ACPI enabled, the power button can function as an on/off switch or as a button. This feature does not completely turn off power, but instead causes the computer to enter a low-power standby state. This enables you to go to standby without closing applications, and to return to the same operational state without any data loss.
Changing the power button configuration
To change the power button configuration:
1. Select Start, and then select Control Panel>Power Options.
2. In Power Options Properties, select the Advanced tab.
3. In the Power Button section, select Hibernate.
NOTE: Hibernate must be enabled in the Hibernate tab.
After configuring the power button to function as a button, you can press the power button to put the computer in a very low power state. Press the button again to bring the computer out of this low power state to full power state. To completely turn off power to the computer, press and hold the power button for four seconds.
CAUTION: Do not use the power button to power off the computer unless the system is not responding;
turning off the power without operating system interaction can cause data loss.
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5 Replacing components
This chapter presents removal and installation procedures for most internal computer components. It includes these topics:
Topics
Warnings and cautions on page 60
Service considerations on page 61
Customer Self-Repair on page 65
Removing and installing components on page 66
Product recycling on page 124
ENWW 59
Warnings and cautions
WARNING! Any surface or area of the equipment marked with this symbol indicates the presence
of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce the risk of injury from a hot component, enable the surface to cool before touching.
WARNING! Any surface or area of the equipment marked with this symbol indicates the presence
of an electrical shock hazard. To reduce the risk of injury from electrical shock, do not open any enclosed area marked with this symbol.
WARNING! To reduce the risk of electric shock or damage to your equipment:
— Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
— Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
— Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
computer setup, posture, health, and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located at
http://www.hp.com/ergo.
WARNING! If a product is shipped in packaging marked with this symbol, , the product must always
be lifted by two persons to avoid personal injury due to product weight.
CAUTION: Static electricity can damage the electronic components of the computer. Before beginning
these procedures, be sure you discharge static electricity by briefly touching a grounded metal object.
CAUTION: Observe the following cautions when removing or replacing a processor:
— Installing a processor incorrectly can damage the system board. Contact an HP authorized reseller or service provider to install the processor. If you plan to install the processor yourself, read all of the instructions carefully before you begin.
— Failure to follow the computer preparation instructions can result in an improperly installed processor, causing extensive computer damage.
— Processor socket pins are delicate and bend easily. Use extreme care when placing the processor in the socket.
CAUTION: To prevent damage to the computer, observe the following Electrostatic Discharge (ESD)
precautions while performing the system parts removal and replacement procedures:
— Work on a static-free mat.
— Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your body to the ground.
— Create a common ground for the equipment you are working on by connecting the static-free mat, static strap, and peripheral units to that piece of equipment.
NOTE: HP accessories are for use in HP Workstation products. They have been extensively tested
for reliability and are manufactured to high quality standards.
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Service considerations
Review the following service considerations before replacing system components.
Cautions, warnings and safety precautions
Review the cautions, warnings, and safety precautions before accessing the computer components. Also, review the Safety and Regulatory Guide that came with the computer for more information.
ESD information
Generating static
The following table shows that different activities generate different amounts of static electricity through electrostatic discharge (ESD). Static electricity increases as humidity decreases.
Relative humidity
Event
55% 40% 10%
Walking across carpet
Walking across vinyl floor
Motions of bench worker
7,500V
3,000V
400V
15,000V
5,000V
800V
35,000V
12,000V
6,000V
Removing bubble pack from PCB
Packing PCBs in foam-lined box
7,000V
5,000V
20,000V
11,000V
26,500V
21,000V
CAUTION: Static electricity in the amount of 700 volts might degrade a product.
ENWW Service considerations 61
Preventing ESD equipment damage
Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories:
●
Transport products in static-safe containers such as tubes, bags, or boxes, to avoid hand contact.
●
Protect electrostatic parts and assemblies with nonconductive or approved containers or packaging.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
●
Place items on a grounded surface before removing them from containers.
●
When handling or touching a sensitive component or assembly, ground yourself by touching the chassis.
●
Avoid contact with pins, leads, or circuitry.
●
Place reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.
Personal grounding methods and equipment
Use the following items to help prevent ESD damage:
●
Wrist straps—These are flexible straps with a maximum of one megohm ± 10% resistance in the ground cords. To provide a proper ground, wear the strap against bare skin. The ground cord must be connected and fit snugly into the banana plug connector on the grounding mat or computer.
●
Heel straps, toe straps, and boot straps—These can be used at standing computers and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on both feet with a maximum of one megohm ± 10% resistance between the operator and ground.
The following table shows protection levels available from static shielding materials.
Table 5-1 Static shielding protection levels
Method Voltage
Antistatic plastic
Carbon-loaded plastic
Metalized laminate
1,500V
7,500V
15,000V
This section provides guidelines to prevent ESD damage to equipment.
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Grounding the work area
To prevent static damage in the work area:
●
Cover the work surface with approved static-dissipative material. Use a wrist strap connected to the work surface, and properly grounded tools and equipment.
●
Use static-dissipative mats, foot straps, or air ionizers to give added protection.
●
Handle electrostatic-sensitive components, parts, and assemblies by the case or PCB laminate. Handle them only in static-free work areas.
●
Disconnect power and input signals before inserting and removing connectors or test equipment.
●
Use fixtures made of static-safe materials when fixtures must directly contact dissipative surfaces.
●
Keep work area free of nonconductive materials, such as plastic assembly aids and Styrofoam.
●
Use field service tools (such as cutters, screwdrivers, and vacuums) that are conductive.
Recommended ESD prevention materials and equipment
The recommended materials and equipment are:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Conductive foam
●
Conductive tabletop computers with a ground cord of one megohm ± 10% resistance
●
Static-dissipative table or floor mats with a hard-tie to ground
●
Field service kits
●
Static awareness labels
●
Wrist straps and footwear straps providing one megohm ± 10% resistance
●
Material-handling packages
●
Conductive plastic bags
●
Conductive plastic tubes
●
Conductive tote boxes
●
Opaque shielding bags
●
Transparent metallized shielding bags
●
Transparent shielding tubes
ENWW Service considerations 63
Tools and software requirements
The tools necessary for computer component removal and installation are:
●
Torx T-15 driver
●
Flat blade and cross-tip screwdrivers
●
Diagnostics software
Special handling of components
The components included in this section require special handling when servicing the computer.
WARNING! Do not use the front bezel as a handle or lifting point when lifting or moving the computer.
Lifting the computer from the front bezel, or lifting it incorrectly, could cause the computer to fall, causing possible injury to you and damage to the computer. To properly and safely lift the computer, lift from the bottom of the computer.
WARNING! Do not use the front bezel as a handle or lifting point when lifting or moving the computer.
Lifting the computer from the front bezel, or lifting it incorrectly, could cause the computer to fall, causing possible injury to you and damage to the computer. To properly and safely lift the computer, use the handles. If the computer is not equipped with handles, lift from the bottom of the computer.
Cables and connectors
Handle cables with care to avoid damage. Apply only the tension required to seat or unseat cables during insertion or removal from the connector. When possible, handle cables by the connector or pull­strap. In all cases, avoid bending or twisting the cables, and be sure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.
When servicing the computer, be sure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer.
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Hard drives
Hard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration. The following guidelines apply to all drives, including failed drives, replacement drives, and spares.
●
Do not remove hard drives from the shipping package for storage. Keep hard drives in their protective packaging until they are mounted in the computer.
●
Avoid dropping hard drives from any height.
●
If you are inserting or removing a hard drive, power off the computer. Do not remove a hard drive while the computer is powered on or in standby mode.
●
Before handling a drive, be sure that you discharge static electricity. While handling a drive, avoid touching the connector. For more information about preventing electrostatic damage, see
ESD
information on page 61.
To prevent possible ESD damage when the drive is installed, connect the drive power cable before connecting the data cable. This discharges accumulated static electricity through the drive power cable to the computer chassis.
●
When inserting a drive, do not use excessive force.
●
Avoid exposing a hard drive to liquids, temperature extremes, or products with magnetic fields such as monitors or speakers.
Lithium coin cell battery
The battery included with the computer provides power to the real-time clock and has a lifetime of about three years.
For instructions on battery removal and replacement, see
Battery on page 117.
WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if the
battery is handled improperly. Do not disassemble, crush, puncture, short the external contacts, dispose of in water or fire, or expose the battery to temperatures higher than 60° Centigrade (140° Fahrenheit).
NOTE: Do not dispose of batteries, battery packs, and accumulators with general household waste.
Customer Self-Repair
Customer Self-Repair enables you to obtain replacement parts and install them on the computer. For more information, see
http://www.hp.com/go/selfrepair/.
ENWW Customer Self-Repair 65
Removing and installing components
Component locations
The following illustration and table identify computer system board components.
Figure 5-1 System board component locations
Table 5-2 System board components ID
Item Component Item Component Item Component
1 PCI 32/33 11 Front power button/LED 21 Solenoid hood lock
2 Front system fan 12 Speaker 22 Audio
3 PCIe2 x16(16) 13 Front audio 23 Keyboard/mouse
4 PCIe x16(4) 14 Front USB 24 VGA/1st serial
5 PCIe x1 15 Front USB 25 Display port
6 CPU socket 16 SATA power 26 USB
7 Chassis intrusion switch 17 Power COMM 27 Network/USB
8 CPU power 18 Main power 28 Parallel
9 SATA ports (3) and eSATA
port (1)
19 Internal USB1 29 2nd serial
10 Memory sockets 20 Internal USB2/DASH
All SATA ports are eSATA compatible, even though only one port is labeled for eSATA on the system board.
The DP and VGA ports are disabled if used with Intel Xeon quad–core processors.
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For related system architecture information, see System board architecture on page 1.
ENWW Removing and installing components 67
Predisassembly procedures
CAUTION: To avoid personal injury, equipment damage, or data loss, read the sections on Warnings
and cautions and the Safety and Regulatory Information for the computer before servicing components.
Perform the following steps before servicing a computer:
1. Locate and clear a suitable work area.
2. Close all open software applications.
3. Remove all USB keys, diskettes, CDs, and DVDs from the computer.
4. Shut down the operating system.
5. Power off the computer and all peripheral devices connected to it.
6. Remove or disengage security devices that prevent you from opening the computer.
7. Disconnect the power cord from the electrical outlet and then from the computer.
8. Disconnect peripheral device cables from the computer.
9. If the computer is on a stand, remove the computer from the stand.
10. Gather the tools.
11. Service the computer.
12. Restore power to the computer when servicing is done.
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Disassembly order
For convenience, disassembly procedures should be followed in a particular order. Use the following table to determine the sequence in which to access major computer components.
Table 5-3 computer component installation
To install/ replace...
Remove... Then
remove...
Then remove...
Then remove...
Then remove...
Battery, front bezel, optical drive, hard drive, memory, power supply, hood sensor, or solenoid lock
Chassis lock Access panel
Heatsink Chassis lock Access panel Airflow guide
Processor Chassis lock Access panel Airflow guide Heatsink
Expansion card (PCI/PCIe)
Chassis lock Access panel Expansion
card slot cover
Front panel I/O assembly, power button assembly, system fan, or system speaker
Chassis lock Access panel Front bezel
System board Chassis lock Access panel Airflow guide Expansion
cards or DIMMs
Heatsink
Removing the cable lock (optional)
If a cable lock is installed on the computer, remove it before servicing the computer.
ENWW Removing and installing components 69
Unlock it and pull it out of the cable lock slot as shown in the following figure.
Figure 5-2 Removing the cable lock
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Access panel
Before accessing the internal components of the computer, you must remove the access panel.
This section describes how to remove and install the access panel.
Removing the access panel
WARNING! Power off the computer and disconnect the power cord from the electrical outlet before
you remove the computer access panel.
To remove the access panel:
1. Prepare the computer for servicing by following the
Predisassembly procedures on page 68.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove locks that are present such as a cable lock.
3. Pull up on the handle (1) and then rotate the panel away from the chassis (2), as shown in the
following figure.
Figure 5-3 Removing the access panel
Installing the access panel
To install the access panel:
1. Align the front edge of the access panel with the slot on the front of the chassis.
2. Rotate the back of the panel down onto the chassis, then press firmly until the latch engages.
ENWW Removing and installing components 71
Bezel
This section describes how to remove and install the front chassis bezel.
Removing the front bezel
To remove the front bezel:
1. Prepare the computer for servicing by following the
Predisassembly procedures on page 68.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. If the security screw is installed (next to the middle front bezel release tab), remove the screw.
(See
Front bezel security on page 73.)
4. Lift the release tabs (1), and then rotate the front bezel off the chassis (2).
Figure 5-4 Removing the front bezel
Installing the front bezel
To install the front bezel:, align the tabs discussed in the previous section and rotate the bezel until it snaps in place.
1. Align the tabs discussed in the previous section and rotate the bezel until it snaps in place.
2. If you are using the bezel security screw, replace the screw next to the middle front bezel release
tab.
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Front bezel security
You can lock the front bezel in place by installing a security screw provided by HP. To install the security screw:
1. Prepare the computer for servicing by following the
Predisassembly procedures on page 68.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. Remove the front bezel (see
Removing the access panel on page 71).
4. Remove one of the five silver 6-32 standard screws located on the front of the chassis behind the
bezel.
Figure 5-5 Retrieving the Front Bezel Security Screw
5. Replace the front bezel.
ENWW Removing and installing components 73
6. Install the security screw next to the middle front bezel release tab to secure the front bezel in
place.
Figure 5-6 Installing the Front Bezel Security Screw
7. Replace the access panel.
8. Reconnect all connections and equipment listed in the
Predisassembly procedures on page 68.
Access panel sensor (optional)
The access panel sensor is a remote solenoid that detects when the access panel is opened. This section describes how to remove and install the sensor.
Removing the access panel sensor
To remove the access panel sensor:
1. Prepare the computer for servicing by following the
Predisassembly procedures on page 68.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
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3. Disconnect the sensor cable from the in-line chassis cable as shown below (1).
Figure 5-7 Removing the access panel sensor
4. Slide the sensor back in its slot, push the sensor down, and then remove it from the chassis (2).
Installing the access panel sensor
To replace the access panel sensor, reverse the previous steps.
ENWW Removing and installing components 75
Access panel solenoid lock
The access panel solenoid lock provides a method to lock the access panel by means of a local or remote signal-controlled solenoid. This section describes how to remove and install the access panel solenoid lock.
Removing the access panel solenoid lock
To remove the access panel solenoid lock:
1. Prepare the computer for servicing by following the
Predisassembly procedures on page 68.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. Remove the screw that fastens the solenoid lock to the chassis (1) as shown in the following figure.
4. Disconnect the access panel solenoid lock cable from the system board (2).
5. Pull the solenoid lock assembly inward and then up (3) to remove the assembly from the chassis.
Figure 5-8 Removing the access panel solenoid lock
Installing the access panel solenoid lock
Reverse the above steps to install the access panel solenoid lock. This involves connecting the solenoid lock cable to the system board and fastening the solenoid lock to the chassis.
Removing and installing drives .
This section describes how to remove and install the Z200 SFF drives:
●
Optical disk drive
●
Internal hard disk drive
●
Optional hard disk drive or media card reader
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NOTE: For information about configuring SATA RAID devices, see Configuring RAID devices
on page 162.
Predisassembly for drives
Take these actions before you begin installing or removing a drive:
Follow all general predisassembly procedures
Prepare the computer for servicing by following the
Predisassembly procedures on page 68.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or data
loss.
Perform a data backup
CAUTION: Before removing a hard drive, make sure you back up all information on the drive up to an
external storage device before. Failure to do so can result in data loss. After replacing the primary hard drive, you must run the Restore Plus! CD to load the HP factory-installed files.
Gather required tools
You will need a Torx T-15 screwdriver to remove and install the guide screws on a drive.
Verify drive position and information
To verify the type, size, and capacity of the storage devices installed in the computer, run the Computer Setup (F10) Utility. The following figure illustrates the physical position of the drives.
Table 5-4 Drive positions
1 3.5-inch internal hard drive bay
2 3.5-inch internal/external drive bay for optional drives (media card reader shown)
3 5.25-inch external drive bay for optional drives (optical drive shown)
NOTE: The drive configuration on your computer may differ from the drives shown above.
NOTE: You can install a maximum of two hard disk drives in the Z200 SFF.
NOTE: For additional information about configuring SATA RAID devices, see
Configuring RAID deviceson page 162.
ENWW Removing and installing components 77
Remove bezel blanks
On some models, you may need to remove the bezel blanks that cover the 3.5-inch and 5.25-inch drive bays before you install a drive. To remove a bezel blank:
1. Remove the access panel (see
Removing the access panel on page 71).
2. Remove the front bezel (see
Removing the access panel on page 71).
3. On the inside of the bezel, push the two retaining tabs that hold the bezel blank in place towards
the outer right edge of the bezel (1) and then slide the bezel blank back and to the left to remove it (2).
Locate system board drive connections
Adding a new drive may require that you make new connections from the drive to the system board. Refer to the following illustration and table to identify the system board drive connectors.
Figure 5-9 System board drive connections
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Table 5-5 System Board Drive Connections
No. System Board Connector System Board Label Color
1 SATA0 SATA0 dark blue
2 SATA1 SATA1 black
3 SATA2 SATA2 black
4 eSATA eSATA black
5 Media Card Reader MEDIA black
●
The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0.
●
Connect SATA optical drives to the white SATA1 connector.
●
Connect devices in order of SATA0, SATA1, then SATA2
●
Connect an optional eSATA adapter cable to the black ESATA connector on the system board.
●
Connect a media card reader USB cable to the USB connector on the system board labeled MEDIA. If the media card reader has a 1394 port, connect the 1394 cable to the 1394 PCI card.
NOTE: The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.
Locate extra guide screws
Each drive requires four guide screws to ensure the drive lines up correctly in the drive cage and locks in place. HP provides extra guide screws for installing new drives.
●
The extra screws are mounted in the front of the chassis, under the front bezel.
●
There are four black M3 metric screws used to install most drives.
●
There are five silver 6-32 standard screws. Four are used for mounting 3.5–inch hard disk drives, and the fifth is used for bezel security (see
Front bezel security on page 73).
●
If you are replacing the primary hard drive, you must remove the four silver and blue 6-32 isolation mounting guide screws from the old hard drive and install them in the new hard drive.
Figure 5-10
ENWW Removing and installing components 79
Table 5-6 Extra Guide Screw Locations
No. Guide screw, color Device
1 Black M3 Metric Screws Optical disk drives, SSDs, small form factor hard drives (6.3cm/2.5in),
media card reader
2 Silver 6-32 Standard Screws 8.9cm/3.5in hard disk drives, front bezel security
There are at total of five extra silver 6-32 standard screws. Four are used as guide screws for a secondary hard drive. The fifth is used for bezel security.
Carefully handle hard disk drives
CAUTION: Take proper precautions when handling hard disk drives to prevent loss of work and
damage to the computer or drive.
●
Always follow the
Predisassembly procedures on page 68, which include shutting down the
operating system, turning off the power, and unplugging the power cord. Never remove a drive while the computer is on or in standby mode.
●
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
●
Handle a drive carefully; do not drop it.
●
Do not use excessive force when inserting a drive.
●
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields such as monitors or speakers.
●
If you must mail a drive, use a bubble-pack mailer or other protective packaging and label the package “Fragile: Handle With Care.”
Removing an optical drive
To remove an optical drive from the drive cage:
1. Follow the procedures listed in the
Predisassembly for drives on page 77 section.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. Remove the front bezel (see
Removing the front bezel on page 72).
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4. Rotate the drive cage to its upright position.
Figure 5-11 Rotating the Drive Cage Up
5. Disconnect the power cable (1) and data cable (2) from the rear of the optical drive.
Figure 5-12 Disconnecting the power and data cables
6. Rotate the drive cage back down to its normal position.
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
ENWW Removing and installing components 81
7. Press down on the green drive retainer button located on the left side of the drive to disengage the
drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2).
Figure 5-13 Removing the optical drive
8. If you are replacing the drive, transfer the four guide screws from the old drive to the new one.
Installing an optical drive
To install or re-install an optical drive:
1. Follow the procedures listed in the
Predisassembly for drives on page 77 section.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. Remove the front bezel (see
Removing the front bezel on page 72).
4. If necessary remove the bezel blank. (See
Remove bezel blanks on page 78).
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5. Install four M3 metric guide screws in the lower holes on each side of the drive. Either re-use the
screws used by your previous optical drive or use the extra HP—provided guide screws mounted on the front of the chassis. (See
Locate extra guide screws on page 79.)
CAUTION: Use only 5-mm long screws as guide screws. Longer screws can damage the internal
components of the drive.
Figure 5-14 Installing Guide Screws in the Optical Drive
6. Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drive toward
the front of the computer until it locks into place.
Figure 5-15 Installing the Optical Drive
ENWW Removing and installing components 83
7. Rotate the drive cage to its upright position.
Figure 5-16 Rotating the Drive Cage Up
8. If a cable is not already present and connected:
a. Connect the SATA data cable to the system board connector labeled SATA1.
b. Route the data cable through the cable guides. There are two cable guides that keep the data
cable from being pinched by the drive cage when raising or lowering it. One is located on the bottom side of the drive cage. The other is part of the chassis frame under the drive cage. Ensure that the data cable is routed through these guides before connecting it to the optical drive.
Figure 5-17 Routing the drive cable
9. If necessary, route the data cable through the cable guides. There are two cable guides that keep
the data cable from being pinched by the drive cage when raising or lowering it. One is located on the bottom side of the drive cage. The other is located on the chassis frame under the drive cage. Ensure that the data cable is routed through these guides before connecting it to the optical drive.
84 Chapter 5 Replacing components ENWW
10. Connect the power cable (1) and data cable (2) to the rear of the optical drive.
Figure 5-18 Connecting the power and data cables
11. Carefully rotate the drive cage back down to its normal position.
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
See
Cable management on page 93.
12. Replace the front bezel (see Installing the front bezel on page 72).
13. Replace the access panel (see
Installing the access panel on page 71).
14. Restore all connections and equipment that you removed during the
Predisassembly procedures
on page 68.
Removing a hard disk or media card from the drive cage
The 3.3 cm (3.5 in) drive is located underneath the 13.3 cm (5.25 in) optical drive. A media card can also be installed at this location. If an optical drive is present, you must remove it before removing the hard drive.
To remove a hard drive or media card from the drive cage:
1. Follow the procedures listed in the
Predisassembly for drives on page 77 section.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. Remove the front bezel (see
Removing the front bezel on page 72).
4. Remove the optical disk drive if it is present. (See
Removing an optical drive on page 80.)
ENWW Removing and installing components 85
5. Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader,
disconnect the USB and 1394 cables from the system board as indicated in the following illustrations.
Figure 5-19 Disconnecting the 1394 cable
Figure 5-20 Disconnecting the Media Card Reader 1394 Cable
NOTE: On some models, the media card reader does not include a 1394 port or cable.
86 Chapter 5 Replacing components ENWW
6. Press down on the green drive retainer button located on the left side of the drive to disengage the
drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2).
Figure 5-21 Removing a drive from the drive cage (media card reader shown)
7. Rotate the drive cage back down to its normal position.
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
8. If you are replacing the drive, transfer the four guide screws from the old drive to the new one.
9. Replace the optical drive. (See
Installing an optical drive on page 82.)
10. Replace the front bezel (see
Installing the front bezel on page 72).
11. Replace the access panel (see
Installing the access panel on page 71).
12. Restore all connections and equipment that you removed during the
Predisassembly procedures
on page 68.
Installing a hard drive or media card reader into the drive cage
The 3.3 cm (3.5 in) drive is located underneath the 13.3 cm (5.25 in) optical drive. A media card reader can also be installed at this location. If an optical drive is present, you must remove it to install the hard drive.
To install a hard drive or media card in the drive cage:
1. Follow the procedures listed in the
Predisassembly for drives on page 77 section.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. Remove the front bezel (see
Removing the front bezel on page 72).
4. Remove the optical disk drive if it is present. (See
Removing an optical drive on page 80.)
ENWW Removing and installing components 87
5. Place the drive's guide screws into the J-slots in the drive bay. Then slide the drive toward the front
of the computer until it locks into place.
TIP: Angle the drive toward one side of the chassis to line up the guide screws with the slots.
Figure 5-22 Installing a drive into the drive cage (media card reader shown)
6. Connect the drive cables:
a. If installing a second hard drive, connect the power and data cables to the rear of the drive
and connect the other end of the data cable to the next available (unpopulated) SATA connector on the system board by following the numbered sequence of the connectors.
b. If installing a media card reader, connect the USB cable from the media card reader to the
USB connector on the system board labeled MEDIA. If the media card reader includes a 1394 port, connect the 1394 cable to the 1394 PCI card.
NOTE: See Locate system board drive connections on page 78 for an illustration of the
system board drive connectors.
7. Replace the optical drive. (See Installing an optical drive on page 82.)
8. Replace the front bezel (see
Installing the front bezel on page 72).
9. Replace the access panel (see
Installing the access panel on page 71).
10. Restore all connections and equipment that you removed during the
Predisassembly procedures
on page 68.
Removing and replacing the primary hard drive
The preinstalled 3.5-inch hard drive is located under the power supply. To remove and replace the hard drive:
1. Follow the procedures listed in the
Predisassembly for drives on page 77 section.
CAUTION: Failure to follow the predisassembly procedures can result in equipment damage or
data loss.
2. Remove the access panel (see Removing the access panel on page 71).
3. Remove the front bezel (see
Removing the front bezel on page 72).
88 Chapter 5 Replacing components ENWW
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