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constituting an additional warranty. HP shall
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About this guide
This guide provides setup and basic troubleshooting information for the HP Z1 Workstation. It includes
these topics:
Locating HP resources on page 1
HP Z1 Workstation features on page 7
Setting up and using the workstation on page 11
Setting up and restoring Windows 7 on page 26
Setting up and restoring Windows 8 on page 33
Setting up and restoring Linux on page 38
Updating the workstation on page 43
Diagnostics and Minor Troubleshooting on page 45
Routine Care on page 51
TIP: If you do not find what you are looking for in this guide:
Guide topics
— Find technical details in the HP Z1 Workstation Maintenance and Service Guide at
http://www.hp.com/support/workstation_manuals.
— View removal and replacement videos at
— See additional information on your workstation at
http://www.hp.com/go/sml.
http://www.hp.com/go/workstations.
iii
iv About this guide
Table of contents
1 Locating HP resources ....................................................................................................... 1
Product information .................................................................................................................. 2
Support ................................................................................................................................... 3
At startup ................................................................................................ 49
During operation ...................................................................................... 49
Customer Self-Repair program ................................................................... 50
Other troubleshooting options .................................................................... 50
9 Routine Care ................................................................................................................... 51
General cleaning safety precautions ......................................................................................... 51
Cleaning the chassis ............................................................................................................... 51
Cleaning the keyboard ........................................................................................................... 52
Cleaning the monitor .............................................................................................................. 52
Cleaning the mouse ................................................................................................................ 53
vii
viii
1Locating HP resources
This section provides information on the following resources for your HP workstation:
Topics
Product information on page 2
Technical specifications
●
HP Cool Tools
●
Regulatory information
●
Accessories
●
System board
●
Serial number, Certificate of Authenticity, and Genuine
●
Microsoft Label
Support on page 3
Product support
●
HP Support Assistant
●
Warranty information
●
Product documentation on page 4
HP and third-party documentation, white papers
●
Product notifications
●
Technical specifications (QuickSpecs)
●
Customer Advisories, Security Bulletins, Notices
●
Product diagnostics on page 5
HP Vision Diagnostics
●
Audible beeps and LED code definitions
●
POST error codes
●
Product updates on page 6
Driver and BIOS updates
●
Operating systems
●
1
Product information
Table 1-1 Product information
TopicLocation
Technical specificationsGo to
HP Cool Tools (Windows® 7
only)
Regulatory informationRefer to the Safety & Regulatory Information guide for product regulatory information.
AccessoriesFor complete and current information on supported accessories and components, see
System boardA diagram of the system board is located on the inside of the chassis (all-in-one
Serial number, Certificate of
Authenticity (COA), and Genuine
Microsoft Label (GML) (if
applicable)
www.hp.com/go/quickspecs. In the left pane, select your region and then
select Workstations.
Most HP workstations with the Windows 7 operating system are preloaded with tools
that may enhance system performance and with additional software that is not
automatically installed during first boot. To access these applications:
Click the HP Cool Tools icon on the desktop, or
●
Open the HP Cool Tools folder by selecting Start > All Programs > HP >
●
HP Cool Tools.
To learn more about these applications, click HP Cool Tools—Learn More.
To install or launch the applications, click the appropriate application icon.
You can also refer to the regulatory label on the workstation chassis.
http://www.hp.com/go/workstations.
configuration). Additional information is located in the workstation Maintenance andService Guide on the Web at
The serial number label is on a pull-out card on the side of the display (all-in-one
configuration). The COA (Windows 7) and GML (Windows 8) are typically located
near the serial number label. Some workstations have this label on the bottom panel.
http://www.hp.com/support/workstation_manuals/.
LinuxFor information on running Linux on HP workstations, go to
linux/, then select Linux on Workstations from the list on the left.
http://www.hp.com/
2Chapter 1 Locating HP resources
Support
Table 1-2 Support
TopicLocation
Product supportFor U.S. support, go to
For worldwide support, go to
Here you can:
Chat online with an HP technician
●
Obtain email support
●
Find support telephone numbers
●
Locate an HP service center
●
HP Support
Assistant
(Windows 7
only)
Warranty
information
HP Support Assistant is an HP application that helps you maintain the performance of your workstation
and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided
assistance.
To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop.
NOTE: HP Support Assistant is preinstalled on select HP workstations running Windows 7. HP
Support Assistant is not available on workstations running Windows 8 or Linux.
To locate base warranty information, see
To locate an existing Care Pack, see
To extend a standard product warranty, see
carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand a
You can find the expressly provided HP Limited Warranty applicable to your product in the start menu
on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP
Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in
printed format, you may request a printed copy from www.hp.com/go/orderdocuments or write to:
North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063,
●
Cernusco /Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
Please include your product number, warranty period (found on your serial number label), name, and
postal address.
Support
3
Product documentation
Table 1-3 Product documentation
TopicLocation
HP user documentation, white
papers, and third-party
documentation
Removal and replacement videosTo learn how to remove and replace workstation components, go to
Product notificationsSubscriber's Choice is an HP program that allows you to sign up to receive driver
Technical specificationsThe Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs include
Customer Advisories, Security
Bulletins, and Notices
For the latest online documentation, go to
workstation_manuals. These include this User Guide and the Maintenance and
Service Guide.
http://www.hp.com/go/sml.
and software alerts, proactive change notifications (PCNs), the HP newsletter,
customer advisories, and more. Sign up at
gateway/?jumpid=go/subscribe-gate1.
information about the operating system, power supply, memory, CPU, and many
other system components. To access the QuickSpecs, see
quickspecs/.
To find advisories, bulletins, and notices:
1. See
2. Select the desired product.
3. From the Resources section, select See more....
4. Use the scroll bar to select Customer Advisories, Customer Bulletins, or
http://www.hp.com/go/workstationsupport.
Customer Notices.
http://www.hp.com/support/
www.hp.com/united-states/subscribe/
http://www.hp.com/go/
4Chapter 1 Locating HP resources
Product diagnostics
Table 1-4 Product diagnostics
TopicLocation
Windows 7 Diagnostics toolsThe HP Vision Diagnostics utility is preinstalled on select Windows 7 workstations.
Windows 8 Diagnostics toolsThe HP Vision Diagnostics utility is preinstalled on select Windows 8 workstations.
For additional information, see the workstation Maintenance and Service Guide at
http://www.hp.com/support/workstation_manuals.
Audible beep and LED code
definitions
POST error codesRefer to the workstation Maintenance and Service Guide at
Refer to the workstation Maintenance and Service Guide at
support/workstation_manuals.
support/workstation_manuals.
http://www.hp.com/
http://www.hp.com/
Product diagnostics
5
Product updates
Table 1-5 Product updates
TopicLocation
Driver and BIOS updatesSee
Operating systemsFor additional information, on:
http://www.hp.com/go/workstationsupport to verify that you have the latest
drivers for the workstation.
To determine the current workstation BIOS on your workstation, follow these steps
during system power up:
1. Power on the workstation, and press Esc during start up (boot).
2. Press F10 to enter the F10 Setup utility.
3. Go to File > System Information. Note the BIOS version and date and
compare it with the BIOS versions that appear on the HP website.
You can also find the BIOS version number in Windows 7:
1. Go to Start > All Programs > Accessories > System Tools > System
Information.
2. In the right pane, find the line with BIOS Version/Date.
3. Note the BIOS version and date and compare it with the versions that appear
on the HP website.
You can also find the BIOS version number in Windows 8:
1. Point to the upper-right or lower-right corner of the Start screen to display the
charms.
2. Click Settings > Change PC Settings.
Operating systems supported on HP workstations, go to
●
go/wsos.
Windows operating systems, go to
●
Linux operating systems, go to
●
http://www.microsoft.com/support.
http://www.hp.com/linux.
http://www.hp.com/
6Chapter 1 Locating HP resources
2HP Z1 Workstation features
For complete and current information on supported accessories and components for the workstation,
http://partsurfer.hp.com.
see
Components
Front and bottom components
Figure 2-1 Front and bottom components
Table 2-1 Component descriptions
1Camera angle adjustment dial5Serial number pull-out card