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About this guide
This guide provides setup and basic troubleshooting information for the HP Z1 Workstation. It includes
these topics:
Locating HP resources on page 1
HP Z1 Workstation features on page 6
Setting up and using the workstation on page 10
Setting up and restoring Microsoft Windows on page 21
Setting up and restoring Linux on page 23
Updating the workstation on page 28
Diagnostics and Minor Troubleshooting on page 30
Routine Care on page 36
TIP: If you do not find what you are looking for in this guide:
— Find technical details in the HP Z1 Workstation Maintenance and Service Guide at
http://www.hp.com/support/workstation_manuals.
Guide topics
— View removal and replacement videos at
http://www.hp.com/go/sml.
— See additional information on your workstation at
http://www.hp.com/go/workstations.
iii
iv About this guide
Table of contents
1 Locating HP resources ....................................................................................................... 1
Product information .................................................................................................................. 2
Support ................................................................................................................................... 3
Other troubleshooting options .................................................................... 35
vi
8 Routine Care ................................................................................................................... 36
General cleaning safety precautions ......................................................................................... 36
Cleaning the chassis ............................................................................................................... 36
Cleaning the keyboard ........................................................................................................... 37
Cleaning the monitor .............................................................................................................. 37
Cleaning the mouse ................................................................................................................ 38
vii
viii
1Locating HP resources
This section provides information on the following HP resources for your workstation:
Topics
Product information on page 2
Technical specifications
●
HP Cool Tools
●
Regulatory information
●
Accessories
●
System board
●
Serial number and Certificate of Authenticity labels
●
Support on page 3
Product support
●
HP Support Assistant
●
Warranty information
●
Product documentation on page 4
HP and third-party documentation, white papers
●
Product notifications
●
Technical specifications (QuickSpecs)
●
Customer Advisories, Security Bulletins, Notices
●
Product diagnostics on page 4
Diagnostics tools
●
Audible beeps and LED code definitions
●
POST error codes
●
Product updates on page 5
Driver and BIOS updates
●
Operating systems
●
1
Product information
Table 1-1 Product information
TopicLocation
Technical specificationsGo to www.hp.com/go/quickspecs. In the left pane, select your region and then
select Workstations.
HP Cool ToolsMost HP Microsoft Windows workstations are preloaded with tools that may enhance
system performance and with additional software that is not automatically installed
during first boot. To access these applications:
●
●
To learn more about these applications, click HP Cool Tools—Learn More.
To install or launch the applications, click the appropriate application icon.
Regulatory informationRefer to the Safety & Regulatory Information guide for product Class information. You
can also refer to the label on the workstation chassis.
AccessoriesFor complete and current information on supported accessories and components, see
http://www.hp.com/go/workstations.
System boardA diagram of the system board is located on the inside of the side access panel
(tower and desktop configurations) or on the inside of the chassis (all-in-one
configurations). Additional information is located in the Maintenance and ServiceGuide on the Web at
Click the HP Cool Tools icon on the desktop, or
Open the HP Cool Tools folder by selecting Start > All Programs > HP >HP Cool Tools.
http://www.hp.com/support/workstation_manuals/.
Serial number and Certificate of
Authenticity (COA) labels (if
applicable)
LinuxFor information on running Linux on HP workstations, go to
Serial number labels are on the top or back panel (tower and desktop configurations)
or on a pull-out card on the side of the display (all-in-one configuration). The COA
label is typically located near the serial number label. Some workstations have this
label on the bottom panel.
linux/, then select Linux on Workstations from the list on the left.
http://www.hp.com/
2Chapter 1 Locating HP resources
Support
Table 1-2 Support
TopicLocation
Product supportFor U.S. support, go to
For worldwide support, go to
Here you can:
Chat online with an HP technician
●
Obtain E-mail support
●
Find support telephone numbers
●
Locate an HP service center
●
HP Support
Assistant
Warranty
information
HP Support Assistant is an HP application that helps you maintain the performance of your workstation
and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided
assistance.
To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop.
NOTE: HP Support Assistant is pre-installed on all HP workstations running Microsoft Windows 7. HP
Support Assistant is not available on workstations running Linux.
To locate base warranty information, see
To locate an existing Care Pack, see
To extend a standard product warranty, see
carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand a
For some countries/regions, a printed HP Limited Warranty is provided in the box. In countries/regions
where the warranty is not provided in printed format, you may request a printed copy from
www.hp.com/go/orderdocuments or write to:
North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco
●
s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
Please include your product number, warranty period (found on your serial number label), name and
postal address.
Support
3
Product documentation
Table 1-3 Product documentation
TopicLocation
HP user documentation, white
papers, and third-party
documentation
Removal and replacement videosTo learn how to remove and replace workstation components, go to
Product notificationsSubscriber's Choice is an HP program that allows you to sign up to receive driver
Technical specificationsThe Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs include
Customer Advisories, Security
Bulletins, and Notices
For the latest online documentation, go to
workstation_manuals. These include this User Guide and the Maintenance and
Service Guide.
http://www.hp.com/go/sml.
and software alerts, proactive change notifications (PCNs), the HP newsletter,
customer advisories, and more. Sign up at
gateway/?jumpid=go/subscribe-gate1.
Customer advisories and product change notifications are also available on
http://www.hp.com/go/bizsupport/.
information the operating system, power supply, memory, CPU, and many other
system components. To access the QuickSpecs, see
quickspecs/.
To find advisories, bulletins, and notices:
1. See
2. Select the desired product.
3. From the Resources section, select See more…
4. Use the scroll bar to select Customer Advisories, Customer Bulletins, or
http://www.hp.com/go/workstationsupport.
Customer Notices.
http://www.hp.com/support/
www.hp.com/united-states/subscribe/
http://www.hp.com/go/
Product diagnostics
Table 1-4 Product diagnostics
TopicLocation
Diagnostics toolsThe HP Vision Diagnostics utility is pre-installed on Windows 7 systems. To transfer it
Audible beep and LED code
definitions
POST error codesRefer to the workstation Maintenance and Service Guide at
4Chapter 1 Locating HP resources
to an optical disc or USB flash drive, click Start > All Programs > HP Help &Support > HP Vision Diagnostics Disk Creation.
Refer to the workstation Maintenance and Service Guide at
support/workstation_manuals.
support/workstation_manuals.
http://www.hp.com/
http://www.hp.com/
Product updates
Table 1-5 Product updates
TopicLocation
Driver and BIOS updatesSee
Operating systemsFor additional information, on:
http://www.hp.com/go/workstationsupport to verify that you have the latest
drivers for the workstation.
To determine the current workstation BIOS on your workstation, follow these steps
during system power up:
1. Power on the workstation, and press Esc during boot up..
2. Press F10 to enter the F10 Setup utility.
3. Go to File > System Information. Note the BIOS version and date and
compare it with the BIOS versions that appear on the HP website.
Alternatively, on Windows 7 systems you can:,You can also find the BIOS version
under Windows 7 by going to All Programs > Accessories > System Tools > System
Information > In the right pane, find the line with "BIOS Version/Date. Note the BIOS
version and date and compare it with the versions that appear on the HP website.
1. Go to Start > All Programs > Accessories > System Tools > System
Information.
2. In the right pane, find the line with BIOS Version/Date.
3. Note the BIOS version and date and compare it with the versions that appear
on the HP website.
Operating systems supported on HP workstations, go to
●
go/wsos.
http://www.hp.com/
Windows operating systems, go to
●
Linux operating systems, go to
●
http://www.microsoft.com/support.
http://www.hp.com/linux.
Product updates
5
2HP Z1 Workstation features
For complete and current information on supported accessories and components for the workstation,
http://partsurfer.hp.com.
see
Components
Front and bottom components
Figure 2-1 Front and bottom components
Table 2-1 Component descriptions
1Camera angle adjustment dial5Serial number pull-out card
2Camera6Speakers
3Left and right digital microphones7Stand
4Display8Chassis latches
6Chapter 2 HP Z1 Workstation features
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