HP (Hewlett-Packard) Wood Multi-Sided User Manual

HP Photosmart 330 series User's Guide

English

Copyrights and trademarks

The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Notice

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The Hewlett-Packard Development Company, L.P. shall not be liable for

English

incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Trademarks

HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P.

The Secure Digital logo is a trademark of the SD Association. Microsoft and Windows are registered trademarks of Microsoft Corporation.

CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA).

Memory Stick, Memory Stick Duo, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation.

MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA (MultiMediaCard Association).

xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical Co., Ltd.

Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Hewlett-Packard Company is under license.

PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA).

Other brands and their products are trademarks or registered trademarks of their respective holders.

The embedded software in the printer is based in part on the work of the Independent JPEG Group.

The copyrights to certain photos within this document are retained by the original owners.

Regulatory model identification number VCVRA-0508

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0508. This regulatory number should not be confused with the marketing name (HP Photosmart 330 series printer) or product number (Q6377A).

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Warning To prevent fire or

shock hazard, do not expose this product to rain or any type of moisture.

● Read and understand the setup instructions that came in the box with the printer.

● Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

● Observe all warnings and instructions marked on the product.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged.

● If the product does not operate normally, see the

troubleshooting information in the onscreen HP Photosmart Printer Help.

● There are no operator serviceable parts inside. Refer servicing to qualified service personnel.

● Use in a well-ventilated area.

Environmental statements

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner.

Protecting the environment

This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment web site at

www.hp.com/hpinfo/globalcitizenship/ environment/.

Ozone production

This product generates no appreciable ozone gas (O

Paper use

This product is suited for the use of recycled paper according to DIN

19309.

Plastics

Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life.

Material safety data sheets

Material Safety Data Sheets (MSDS) can be obtained from the HP web site at www.hp.com/go/msds. Customers without Internet access should contact HP Customer Care.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronics recycling centers throughout the world. HP conserves resources by reselling some of its most popular products.

This HP product contains lead in the solder, which may require special handling at the end of its life.

Important recycling information for our customers in the European Union: To preserve the environment,

this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP

products generally, please visit:

www.hp.com/hpinfo/globalcitizenship/ environment/recycle/index.html.

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Contents

1 Welcome ...............................................................................................................3

2 Getting ready to print ........................................................................................11

English

3 Printing without a computer .............................................................................19

4 Getting connected .............................................................................................27

5 Maintaining and transporting the printer .........................................................29

6 Troubleshooting ................................................................................................35

Finding more information .......................................................................................3

Printer parts ...........................................................................................................4

Available accessories ............................................................................................7

Printer menu ..........................................................................................................8

Loading paper ......................................................................................................11

Choosing the right paper ..............................................................................11

Loading your paper ....................................................................................... 12

Inserting print cartridges ......................................................................................12

Inserting memory cards .......................................................................................14

Supported file formats ..................................................................................15

Inserting a memory card ...............................................................................15

Removing a memory card ............................................................................17

Getting your photos from camera to printer .........................................................19

Deciding which photos to print .............................................................................20

Selecting photos to print ......................................................................................20

Improving the quality of your photos ....................................................................23

Printing your photos .............................................................................................24

Selecting a layout .........................................................................................24

Setting print quality .......................................................................................24

Selecting a print method ...............................................................................24

Connecting to other devices ................................................................................27

Connecting through HP Instant Share .................................................................28

Cleaning and maintaining the printer ...................................................................29

Cleaning the outside of the printer ................................................................29

Cleaning the print cartridge ..........................................................................29

Cleaning the print cartridge contacts ............................................................30

Printing a test page ....................................................................................... 30

Aligning the print cartridge ............................................................................31

Storing the printer and print cartridges ................................................................. 32

Storing the printer .........................................................................................32

Storing the print cartridges ...........................................................................32

Maintaining the quality of photo paper .................................................................33

Storing photo paper ......................................................................................33

Handling photo paper ...................................................................................33

Transporting the printer .......................................................................................33

Printer hardware problems ..................................................................................35

Printing problems .................................................................................................38

Bluetooth printing problems .................................................................................41

Error messages ...................................................................................................43

HP Photosmart 330 series User's Guide 1

7 Specifications ....................................................................................................47

System requirements ...........................................................................................47

Printer specifications ...........................................................................................47

8 HP Customer Care .............................................................................................51

HP Customer Care by phone ...............................................................................51

Placing a call ................................................................................................52

Return to HP repair service (North America only) ................................................52

Additional warranty options ..................................................................................52

A Installing the software .......................................................................................53

B HP Warranty .......................................................................................................55

Index...........................................................................................................................57

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2 HP Photosmart 330 series

Welcome

Thank you for purchasing an HP Photosmart 330 series printer! With your new, compact photo printer you can easily print beautiful photos with or without a computer.

This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software and explore the onscreen Printer Help, see Installing the software and Finding more

information.

Among other things, you'll learn how to:

Print beautiful borderless photos. See Printing your photos.

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Finding more information

Your new printer comes with the following documentation:

● Setup Guide: The HP Photosmart 330 series printer comes with setup

instructions that explain how to set up the printer and install the printer software.

● User's Guide: The HP Photosmart 330 series User's Guide is the book you are

reading. This book describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information.

● HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help

describes how to use the printer with a computer and contains software troubleshooting information.

After you have installed the HP Photosmart printer software on your computer (for more information, see Installing the software), you can view the onscreen Printer Help:

● Windows PC: From the Start menu, select Programs (in Windows XP, select All

Programs) > HP > Photosmart 330, 380 series > Photosmart Help.

● Macintosh: Select Help > Mac Help in the Finder, then select Library >

HP Photosmart Printer Help for Macintosh.

Improve the quality of your photos by sharpening them and improving the contrast. See Improving the quality of

your photos.

HP Photosmart 330 series User's Guide 3

Chapter 1

Printer parts

Front of printer

1 Control panel: Control the basic functions of the printer from here.

2 Out tray (closed): Open this to print, insert a memory card, connect a compatible digital

camera, connect an HP iPod, or access the print cartridge area.

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Inside front of printer

1 In tray: Load paper here.

2 In tray extender: Pull out to support paper.

3 Paper-width guide: Move to the width of the current paper to position the paper properly.

4 Camera port: Connect a PictBridge digital camera, the optional HP Bluetooth wireless

printer adapter, or an HP iPod.

5 Memory card slots: Insert memory cards into these slots. See Inserting memory cards.

6 Print cartridge door: Open to insert or remove a print cartridge. See Inserting print

cartridges.

7 Out tray (open): The printer deposits printed photos here.

4 HP Photosmart 330 series

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Rear of printer

1 USB port: Use this port to connect the printer to a computer or to an HP direct-printing

digital camera.

2 Power cord connection: Connect the power cord here.

Indicator lights

1 On light: This light is solid green when the printer is on. It is green and flashing when the

printer is busy, and red and flashing when the printer requires attention.

2 Memory Card light: This light is solid green when the printer is ready for memory card

insertion or removal. It is green and flashing when the memory card is being accessed. See Inserting memory cards.

HP Photosmart 330 series User's Guide 5

Chapter 1

Control panel

1 On: Press to turn the printer on or off.

2 Print: Press to print selected photos from a memory card.

3 Delete: Press to delete the currently selected photo from a memory card.

4 Select Photos buttons: Use the arrows to scroll through photos on a memory card or to

navigate the printer menu. Press OK to select a photo or menu option.

5 Printer screen: View photos and menus here.

6 Cancel: Press to deselect photos, exit a menu, or stop an action.

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Idle screen

1 Battery indicator: Displays the charge level of the HP Photosmart Internal Battery, if

installed.

A solidly-filled battery icon indicates a fully-charged battery. As the battery is used, the battery icon indicates the approximate amount of charge by the amount of solid fill.

A lightning bolt icon shown on top of the battery icon indicates that a power supply is connected and the battery is charging. An outlet icon is displayed when the battery is fully charged, indicating that you can unplug the power cord and run the printer from the battery if desired.

For more information about the battery, refer to the instructions that came with the battery.

2 Ink level indicator: Displays the ink level of the print cartridge.

6 HP Photosmart 330 series

English

Select Photos screen

1 Selection box: Displays a check mark if a photo is selected.

2 Copies: Displays the number of copies to be printed of the current photo.

3 Video clip : Displays this icon only when there's a video clip displayed on the printer

screen.

4 Index number: Displays the index number of the current photo and the total number of

photos on the inserted memory card.

Internal battery compartment

1 Cover of the battery compartment: Open this cover on the bottom of the printer to insert

the optional HP Photosmart Internal Battery.

2 HP Photosmart Internal Battery (Model Q5599A): A fully-charged battery has sufficient

charge to print approximately 75 photos. You must purchase the battery separately.

3 Internal battery compartment: Insert the optional HP Photosmart Internal Battery here.

4 Battery compartment button: Slide to release the compartment cover.

Available accessories

There are several accessories available for the HP Photosmart 330 series printer that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown.

HP Photosmart 330 series User's Guide 7

Chapter 1

Accessory name Description

The HP Photosmart Internal Battery lets you take the printer with you wherever you go.

HP Photosmart Internal Battery

The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and to recharge an optional HP Photosmart Internal Battery inserted in the printer.

HP Photosmart Automobile DC Adapter

The lightweight, durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle-free printing on the go.

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HP Photosmart Carrying Case for Compact Printers

The HP Bluetooth® wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetooth wireless technology for printing.

HP Bluetooth® wireless printer adapter

Printer menu

The printer menu contains many features for adjusting defaults, controlling print quality, and using special effects.

To use the printer menu

1. If there is a memory card in the printer, remove it.

2. Press

8 HP Photosmart 330 series

or on the printer control panel to access the printer menu.

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To navigate the printer menu

● Press

or to scroll through the menu options displayed on the printer screen.

Menu items that are not accessible are grayed out.

● Press OK to open a menu or select an option.

● Press Cancel to exit the current menu.

Printer menu structure

● Print Options

– Panoramic photos: Select to turn panoramic printing On or Off (default).

Select On to print all selected photos with a 3:1 aspect ratio; load 4 x 12 inch (10 x 30 cm) paper before printing. When a photo is selected, a green crop box shows the area to be printed. Other Print Options menu choices will be disabled when this option is turned on. Select Off to print with a normal 3:2 aspect ratio. Panoramic printing mode is not supported when printing directly from a PictBridge camera using a USB cable.

– Photo stickers: Select to turn sticker printing On or Off (default). Select On

to print 16 photos per page; load special sticker media if desired. Other Print Options menu choices will be disabled when this option is turned on. Select

Off to print using one of the normal layout options.

– Print passport photos: Select to turn passport printing On or Off (default).

Select size: Passport printing tells the printer to print all selected photos in the selected passport photo size. A separate page is printed for each selected photo. Each printed page contains the number of photos of the selected size that will fit on the page. Other Print Options menu choices will be disabled when this option is turned on.

● Tools

– Print quality: Normal uses less ink than Best (default) and applies only to

the current print job. The setting then automatically resets to Best.

– Print sample page: Select to print a sample page, which is useful for

checking the print quality of the printer.

– Print test page: Select to print a test page containing information about the

printer that can help in troubleshooting problems.

– Clean cartridge: Select to clean the print cartridge. After cleaning, you'll be

asked if you want to continue to a second-level cleaning (choose Yes or No). If you choose Yes, another cleaning cycle will be completed. Next you'll be asked if you want to continue to a third-level cleaning (choose Yes or No).

– Align cartridge: Select to align the print cartridge.

● Bluetooth: The Bluetooth menu options are needed if you equip the printer with the optional HP Bluetooth wireless printer adapter.

– Device address: Some devices with Bluetooth wireless technology require

you to enter the address of the device they are trying to locate. This menu option shows the device address.

– Device name: You can select a device name for the printer that appears on

other devices with Bluetooth wireless technology when they locate the printer.

– Passkey: You can assign a Bluetooth numerical passkey to the printer. The

default passkey is 0000. When the Security level is set to High (see Security level later in this table), users of devices with Bluetooth wireless technology must enter this passkey before they can print.

HP Photosmart 330 series User's Guide 9

Chapter 1

– Visibility: You can set the Bluetooth-equipped printer to be visible or

invisible to other devices with Bluetooth wireless technology by changing this visibility option. Select Visible to all or Not visible. When Not visible is selected, only devices that know the device address can print to it.

– Security level: Select Low or High. The Low (default) setting does not

require users of other devices with Bluetooth wireless technology to enter the printer passkey. High requires users of other devices with Bluetooth wireless technology to enter the printer passkey.

– Reset Bluetooth options: Select Yes or No (default) to reset the Bluetooth

options to their factory settings.

●

Help – Printing Tips I: Select to read about the auto image enhancement features

of the printer.

– Printing Tips II: Select to read tips that can help you obtain the best

possible prints.

– Panoramic photos: Select to read about printing panoramic photos. – Photo stickers: Select to read about printing photo stickers. – Memory cards: Select to read about using memory cards. – Cartridges: Select to read about using print cartridges. – Loading paper: Select to read about loading paper. – Clearing paper jams: Select to read about removing a paper jam. – PictBridge cameras: Select to read about using PictBridge cameras with

the printer.

– Traveling with the printer: Select to read tips about taking the printer on the

road.

– Getting assistance: Select to read how to obtain help with the printer.

● Preferences

– Smart focus: Select On (default) or Off. This setting improves blurred photos. – Adaptive lighting: Select On (default) or Off. This setting improves lighting

and contrast.

– Auto remove red-eye: Select to remove red-eye. – Date/time: Select to show a date/time stamp on your printed photos. Select

Date/time, Date only, or Off (default).

– Colorspace: Select to choose a colorspace. Select Adobe RGB, sRGB, or

Auto-select (default). The Auto-select default tells the printer to use the

Adobe RGB colorspace, if available. The printer defaults to sRGB if Adobe RGB is not available.

– Borderless: Select to turn borderless printing On (default) or Off. When

borderless printing is turned off, all pages print with a narrow white border around the outside edges of the paper.

– After printing: Select to change whether selected photos are deselected

after printing: Always (default), Never, or Ask.

– Preview animation: Select to turn preview animation On (default) or Off.

Select Off to bypass printer screen animations.

– Restore defaults: Select to restore printer defaults: Yes or No. Selecting

Yes restores the original factory preferences.

– Language: Select to change the language or country/region setting. Choose

from Select language and Select country/region.

English

10 HP Photosmart 330 series

Getting ready to print

Before you can begin printing, there are three easy procedures you should become familiar with:

● Loading paper (see Loading paper)

● Inserting print cartridges (see Inserting print cartridges)

● Inserting a memory card (see Inserting memory cards)

You must load paper and insert a print cartridge before inserting a memory card.

Loading paper

Learn how to choose the right paper for your print job and how to load it into the In tray for printing.

Choosing the right paper

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For a list of available HP-designed inkjet paper or to purchase supplies, go to:

● www.hpshopping.com (U.S.)

● www.hp.com/go/supplies (Europe)

● www.hp.com/jp/supply_inkjet (Japan)

● www.hp.com/paper (Asia/Pacific)

To get the best results from the printer, choose from these high-quality HP photo papers.

To print

High-quality, long-lasting prints and enlargements

Medium- to high-resolution images from scanners and digital cameras

Casual and business photos HP photo paper

Note HP designs its photo papers to resist fading so your photos remain

vibrant for years to come. For more detailed information on this subject, visit the HP web site. Go to www.hp.com/support, select your country/region and your language, then type HP Photosmart 330 in the product/name search box. Press E

Question or keywords search box enter lightfastness or permanence

and then press E

To keep your paper in good condition for printing:

● Store unused paper in its original package.

● Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a

plastic bag and gently bend it in the opposite direction until it lies flat.

● Hold photo paper by the edges to avoid smears.

HP Photosmart 330 series User's Guide 11

NTER and then select the HP Photosmart 330 series printer. In the

NTER. Click the topic you want to review.

Use this paper

HP Premium Plus photo paper

HP Premium photo paper

HP Everyday photo paper

Chapter 2

Loading your paper

Paper loading tips:

● You can print photos on photo paper, index cards, L-size cards, or Hagaki cards.

● Before loading paper, slide out the paper-width guide to make room for the paper.

● Load only one type and size of paper at a time. Do not mix paper types or sizes in

the In tray.

Paper type

10 x 15 cm (4 x 6 inches) photo paper

Index cards L-size cards Hagaki cards

How to load Tray to load

1. Open the In tray and pull out the In tray extender.

2. Load up to 20 sheets of paper with the print side or glossy side facing towards you. When loading, push the paper down firmly until it stops. If you are using tabbed paper, insert it so the tabbed end feeds in last.

3. Adjust the paperwidth guide to fit close to the edge of the paper without bending the paper.

4. Open the Out tray to prepare for printing.

Inserting print cartridges

HP provides different types of print cartridges so you can choose the best cartridge for your project. The cartridge numbers you can use with this printer vary by country/ region and appear on the back cover of this printed guide.

HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance resulting in vivid colors that last. HP Vivera Inks are specially-formulated and scientifically tested for quality, purity and fade resistance.

For optimum printing results, HP recommends using only genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

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1. In tray

2. Paper-width guide

3. Out tray

Use the best print cartridge for the job

To print…

Full-color photos HP Tri-color (7 ml)

12 HP Photosmart 330 series

Insert this print cartridge in the cartridge cradle

Use the best print cartridge for the job (continued)

To print… Insert this print cartridge in the

cartridge cradle

HP Tri-color (14 ml)

Black and white photos HP Gray Photo

Sepia or antique photos HP Tri-color (7 ml)

HP Tri-color (14 ml)

Text and colored line drawings HP Tri-color (7 ml)

HP Tri-color (14 ml)

Caution Check that you are using the correct print cartridge. HP cannot

guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of nonHP ink will not be covered under the limited warranty.

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For best print quality, HP recommends that you install all retail print cartridges before the date stamped on the box.

Insert or replace the print cartridge

Prepare the printer and cartridge

1. Make sure the power is on and you have removed the cardboard from inside the printer.

2. Open the print cartridge access door of the printer.

3. Remove the bright pink tape from

Remove the pink tape

the cartridge.

Do not touch here

Insert the cartridge

1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it.

2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place.

HP Photosmart 330 series User's Guide 13

Chapter 2

Insert or replace the print cartridge (continued)

3. Close the print cartridge access door.

The idle screen of the printer displays an icon showing the approximate ink level for the installed cartridge (100%, 75%, 50%, 25%, and nearly empty). No inklevel icon appears if the cartridge is not a genuine HP cartridge.

Each time you install or replace a print cartridge, a message appears on the printer screen asking you to load plain paper so the printer can align the cartridge. This ensures high-quality prints.

When you are not using a print cartridge

Align the cartridge

1. Load paper in the In tray and press

OK.

2. Follow the onscreen instructions to align the cartridge.

For more information about when to align the cartridge, see Aligning the print

cartridge.

Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. The cartridge protector keeps the ink from drying out. Storing the cartridge improperly can cause the cartridge to malfunction.

In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer.

➔

To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.

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Inserting memory cards

After you have taken pictures with a digital camera, you can remove the memory card from the camera and insert it into the printer to view and print your photos. The printer can read the following types of memory cards: CompactFlash

14 HP Photosmart 330 series

™

, Memory Sticks,

MultiMediaCard™, Secure Digital™, SmartMedia, and xD-Picture Card™. The Microdrive is not supported.

Caution Using any other type of memory card may damage the memory card

and the printer.

To learn about other ways of transferring photos from a digital camera to the printer, see Connecting to other devices.

Supported file formats

The printer can recognize and print the following file formats directly from a memory card: JPEG, uncompressed TIFF, Motion JPEG AVI, Motion JPEG Quicktime, and MPEG-1. If your digital camera saves photos and video clips in other file formats, save the files to your computer and print them using a software application. For more information, see the onscreen Printer Help.

Inserting a memory card

English

Find your memory card in the following table and use the instructions to insert the card into the printer.

Guidelines:

● Insert only one memory card at a time.

● Gently push the memory card into the printer until it stops. The memory card

does not insert all the way into the printer; do not try to force it.

Caution 1 Inserting the memory card any other way may damage the card

and the printer.

When the memory card is inserted correctly, the Memory Card light flashes and then remains solid green.

Caution 2 Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

Memory card

CompactFlash ● Front label faces up, and if the label has an arrow, the arrow

MultiMediaCard ● Angled corner is on the right

HP Photosmart 330 series User's Guide 15

How to insert the memory card

points toward the printer

● Edge with metal pinholes goes into the printer first

● Metal contacts face down

Chapter 2

(continued)

Memory card How to insert the memory card

Secure Digital ● Angled corner is on the right

● Metal contacts face down

SmartMedia ● Angled corner is on the left

● Metal contacts face down

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Memory Stick ● Angled corner is on the left

● Metal contacts face down

●

If you are using a Memory Stick Duo

™

card, attach the adapter that came with the card before

Duo

™

or Memory Stick PRO

you insert the card into the printer

xD-Picture Card ● Curved side of the card points toward you

● Metal contacts face down

16 HP Photosmart 330 series

Removing a memory card

Wait until the Memory Card light stops flashing, then gently pull the memory card to remove it from the printer.

Caution Do not pull out a memory card while the Memory Card light is

flashing. A flashing light means that the printer is accessing the memory card. Removing a memory card while it is being accessed may damage the printer and the memory card or corrupt the information on the memory card.

English

HP Photosmart 330 series User's Guide 17

Chapter 2

English

18 HP Photosmart 330 series

Printing without a computer

The HP Photosmart 330 series printer lets you print amazing photos without even going near a computer. After setting up the printer using the instructions that came in the box with the printer, refer to these steps for start-to-finish printing.

Getting your photos from camera to printer

Use these steps for start-to-finish printing in minutes!

Step 1

Insert a memory card.

See Inserting memory cards.

Step 2

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Decide which photos to print.

See Deciding which photos to print.

Step 3

Load paper.

See Loading paper.

Step 4

Insert a different print cartridge for this print job, if desired.

See Inserting print cartridges.

Step 5

Improve the quality of your photos.

See Improving the quality of your photos.

Step 6

Select photos to print.

See Selecting photos to print.

HP Photosmart 330 series User's Guide 19

Chapter 3

(continued)

Step 7

Print your photos.

See Printing your photos.

Deciding which photos to print

You can decide which photos to print from a memory card by viewing them on the printer screen or by printing a photo index.

To view photos...

One by one 1. Insert a memory card.

Using a photo index

A photo index shows thumbnail views and index numbers for up to 2000 photos on a memory card. Use an index card instead of photo paper to cut costs when printing a photo index.

Selecting photos to print

You select the photos you want to print by using the printer control panel.

If you want to…

Do this

2. Use the then press OK. See Selecting a

layout.

3. Press one by one. Press and hold the button to view the photos rapidly. When you reach the last photo in either direction, the display returns to the first or last photo and continues.

1. Insert a memory card.

2. Select Print Index Page when the

Select Layout screen appears on

the printer, then press OK.

Do this

or to select a layout,

or to view the photos

English

Print one photo 1. Insert a memory card and select a

print layout.

2. Press Print to print the photo displayed on the printer screen, using the current print layout.

Print more than one copy of a photo 1. Insert a memory card and select a

print layout.

2. Press OK once for each copy of the current photo you want to print. Press Cancel to decrease the

20 HP Photosmart 330 series

English

(continued)

If you want to… Do this

number of copies by one or deselect a selected photo.

3. Press Print.

Print several photos 1. Insert a memory card and select a

print layout.

2. Press OK to select each photo you

want to print.

3. Press Print.

Print all photos 1. Insert a memory card and select a

print layout.

2. Press and hold OK until a message

tells you that all the photos on the card have been selected.

3. Press Print.

Print nine frames from a video clip

1. Insert a memory card that contains a video clip.

2. Press OK to select either layout option; neither one will be used for printing video clips, which are always printed nine to a page.

3. Press

or to scroll to the video clip you want to print (the first frame in the clip appears). The video clip icon appears at the bottom of the printer screen.

4. Press OK to select the video clip, then press Print. The printout contains one page of nine frames automatically selected from the video clip.

Note 1 The image resolution in video

clips is typically lower than that of digital photos; therefore, you may notice that the print quality of your video clip frames is lower than the print quality of your photos.

Note 2 Not all video file formats are

supported by this printer. For a list of supported video file formats, see Printer

specifications.

Print photos in panoramic mode

There are two ways to create a panoramic photo:

● Stitch photos together: Use image editing software, such as HP Image

HP Photosmart 330 series User's Guide 21

Chapter 3

(continued)

If you want to… Do this

Note Panoramic mode is not supported

when printing directly from a PictBridge camera with a USB cable. To create panoramic photos on your computer in the HP Image Zone software, you must choose either the Full or the Typical installation option when you install the printer software. If you chose either the Express or the Minimum installation option, you must reinstall the printer software and choose the Full or Typical option instead. For software installation instructions, see Installing the software.

Stitch several photos together to create one panoramic-size photo...

...or select any photo to print in panoramic mode

Zone, to stitch overlapping photos together to form a 10 x 30 cm (4 x 12 inch) photo. (Alternatively, some digital cameras can stitch several shots together into one photo before saving the photo to a memory card.) Then save the photo to a memory card and use the steps below to turn on panoramic mode. Panoramic mode prints the selected photo with a 3:1 aspect ratio.

● Select any photo: Select one or

more photos on a memory card and use the steps below to turn on panoramic mode. Panoramic mode prints the selected photos with a 3:1 aspect ratio.

1. If there is a memory card in the printer, remove it.

2. Press

or to access the printer

menu.

3. Select Print options, then press OK.

4. Select Panoramic photos, then press OK.

5. Select On, then press OK.

6. Load 10 x 30 cm (4 x 12 inch) paper.

7. Insert a memory card that contains one or more panoramic photos.

8. Insert a memory card that contains one or more photos you want to print in panoramic mode. A crop box on the printer screen shows the portion of the displayed photo to be printed (3:1 aspect ratio). The higher the original resolution of the displayed photo, the better it will look when printed in panoramic mode.

9. Press Print.

10. When you are finished printing panoramic photos, turn off panoramic mode to continue printing with a normal 3:2 aspect ratio. To turn off panoramic mode, repeat steps 1 through 4, and then select Off and press OK.

English

Print photo stickers

1. If there is a memory card in the printer, remove it.

22 HP Photosmart 330 series

(continued)

If you want to… Do this

Note The photo stickers feature is not

available in all countries/regions.

English

Improving the quality of your photos

The HP Photosmart 330 series printer provides a variety of preferences and effects that can improve the quality of your printed photos. The settings do not change your original photo. They only affect printing.

2. Press or to access the printer menu.

3. Select Print options, then press OK.

4. Select Photo stickers, then press

OK.

5. Select On, then press OK.

6. Load photo sticker media.

7. Insert a memory card.

8. Select one or more photos.

9. Press Print. Each printed sheet contains 16 copies of a single photo.

10. When you are finished printing stickers, turn off Photo stickers mode. To turn off Photo stickers mode, repeat steps 1 through 4, select Off, then press OK.

While in Photo stickers mode, a Photo stickers banner overlays the photo on the printer screen. You cannot choose a different layout or access Print options in the printer menu.

Problem and solution

Blurred photos

SmartFocus

Sharpen blurred photos. It is turned on by default. Use these instructions to turn it on if it is currently off. This preference affects all printed photos.

Photos with poor lighting and contrast

Adaptive Lighting

Improve the lighting and contrast in prints. This preference affects all printed photos.

HP Photosmart 330 series User's Guide 23

How to do it

1. Remove any memory cards, then press

or .

2. Select Preferences, then press OK.

3. Select Smart focus, then press OK.

4. Press press OK.

1. Remove any memory cards, then press

2. Select Preferences, then press OK.

3. Select Adaptive Lighting, then press OK.

4. Press press OK.

or to highlight On, then

or .

or to highlight On, then

Chapter 3

Printing your photos

Printing your photos involves three steps: selecting a print layout, setting print quality, and selecting a print method.

Selecting a layout

The printer prompts you to select a print layout each time you insert a memory card.

Layout options

Setting print quality

Best quality is the default and produces the highest quality photos. Normal quality conserves ink and prints faster.

To change the print quality to Normal

1. Remove any memory cards, then press

2. Select Tools, then press OK.

3. Select Print Quality, then press OK.

4. Select Normal, then press OK.

Print quality reverts to Best after the next print job.

Do this

1. Insert a memory card.

2. Use

3. Press OK.

Note When borderless printing is

turned off, all pages print with a narrow white border around the outside edges of the paper. To turn off borderless printing, see Printer menu.

or .

or to select a layout:

– Print one photo per sheet – Print two photos per sheet – Print four photos per sheet

The printer may rotate your photos to fit the layout.

English

Selecting a print method

The HP Photosmart 330 series printer lets you print from a memory card, directly from a digital camera, or from an HP iPod (with photos stored in it).

To print from a...

Memory card

Print digital photos that are stored on a memory card. The photos can be unmarked or camera-selected (Digital Print Order Format, or DPOF). Printing

24 HP Photosmart 330 series

Do this

To print unmarked photos

1. Insert a memory card.

2. Select one or more photos. See

Selecting photos to print.

3. Press Print.

(continued)

To print from a... Do this

English

from a memory card requires no computer and does not drain your digital camera's batteries. See Inserting

memory cards.

Digital camera

Print beautiful photos from a PictBridge or HP direct-printing digital camera without using a computer. See Getting

connected.

When you print directly from a digital camera, the printer uses the settings that you selected on the camera. For more information on using cameraselected photos, see the documentation that came with the camera.

To print camera-selected photos

1. Insert a memory card that contains camera-selected (DPOF) photos.

2. Select Yes when the printer asks you whether you want to print the camera-selected photos, then press

OK.

To print from a PictBridge camera

1. Turn on the PictBridge digital camera and select the photos you want to print.

2. Make sure the camera is in PictBridge mode, then connect it to the camera port on the front of the printer using the USB cable that came with the camera. Once the printer recognizes the PictBridge camera, the selected photos print.

To print from an HP direct-printing camera

1. Turn on the HP direct-printing digital camera and select the photos you want to print.

2. Connect the camera to the USB port on the back of the printer using the USB cable that came with the camera.

3. Follow the instructions on the camera screen.

HP iPod

Print photos that are stored in an HP iPod. See Connecting to other

devices.

Before using the steps below to import and print photos to your HP iPod, make sure your images and your HP iPod meet the following requirements:

● The images you copy to the HP iPod must be in JPEG format.

● Make sure the HP iPod is formatted in Windows (FAT 32 file structure). The HP iPod defaults to the Windows file structure. To check if your HP iPod was formatted for Windows, go to Settings > About on your HP iPod. If it was formatted in Windows, it will display Format

HP Photosmart 330 series User's Guide 25

Chapter 3

(continued)

To print from a... Do this

To import photos to an HP iPod

1. Copy photos from a memory card to

2. Verify that photos are on your

Windows at the bottom of the

screen. If it was not formatted in Windows, you must connect the HP iPod to a Windows PC using the USB cable that came with the HP iPod and follow the onscreen instructions.

Note HP iPods that have only

been connected to a Macintosh are not compatible with the printer; however, after connecting to a Windows PC, Macintosh users can still fully synchronize their HP iPods back to Macintosh and Mac iTunes and maintain printer support.

your HP iPod using the Belkin Media Reader for iPod.

HP iPod by selecting Photo Import on the HP iPod menu. Photos appear as Rolls.

English

To print photos from an HP iPod

1. Connect the HP iPod to the camera

port on the front of the printer using the USB cable that came with the HP iPod. The printer screen displays Reading Device for up to several minutes while the photos are read. Then the photos appear on the printer screen.

2. Select the photo(s) you want to print

and press Print. For more information on selecting and printing photos, see Selecting

photos to print.

If you are unable to print to the HP Photosmart printer using your HP iPod, please contact HP Customer Care. See HP Customer Care.

26 HP Photosmart 330 series

Getting connected

Use the printer to stay connected to other devices and people.

Connecting to other devices

This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things.

English

Connection type and what you need

USB

● A Universal Serial Bus (USB) 2.0 full-speed compliant cable 3 meters (10 feet) or less in length. For instructions about connecting the printer to your computer with a USB cable, see Installing the software.

● A computer with Internet access (to use HP Instant Share).

PictBridge

PictBridge symbol

● A PictBridge-compatible digital camera and a USB cable.

● Connect the camera to the camera port on the front of the printer.

What this lets you do

● Print from your computer to the printer.

● Save photos from a memory card inserted in the printer to your computer where you can enhance or organize them using the HP Image Zone software.

● Share photos through HP Instant Share.

● Print directly from an HP Photosmart direct-printing digital camera to the printer. For more information, see Printing without a

computer and the camera

documentation.

Print directly from a PictBridgecompatible digital camera to the printer. For more information, see Printing

without a computer and the camera

documentation.

Bluetooth

The optional HP Bluetooth wireless printer adapter.

HP Photosmart 330 series User's Guide 27

Print from any device with Bluetooth wireless technology to the printer.

If you connect the optional HP Bluetooth wireless printer adapter to the printer through the camera port, be sure to set the Bluetooth printer menu options as needed. See Printer menu.

Chapter 4

(continued)

Connection type and what you need What this lets you do

If the printer came with this accessory or you have purchased it separately, see the accompanying documentation. For more information on Bluetooth wireless technology and HP, go to www.hp.com/

go/bluetooth.

HP iPod

An HP iPod and the USB cable that came with it. Connect the HP iPod to the camera port on the front of the printer.

Print directly from an HP iPod (with photos stored in it) to the printer. For more information, see To print photos

from an HP iPod.

Connecting through HP Instant Share

Use HP Instant Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the required software installed or configured, a message prompts you through the required steps. See Installing the

software.

English

To use HP Instant Share to send photos

1. Insert a memory card that contains the photos you want to share.

2. Follow the prompts on your computer to save the photos to the computer.

3. Use the HP Instant Share features of the HP Image Zone software to share your photos with others.

See the onscreen HP Image Zone Help for information about using HP Instant Share.

28 HP Photosmart 330 series

Maintaining and transporting the printer

The HP Photosmart 330 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.

Cleaning and maintaining the printer

Keep the printer and print cartridges clean and well maintained using the simple procedures in this section.

Cleaning the outside of the printer

1. Turn off the printer, then disconnect the power cord from the back of the printer.

2. If you installed the optional HP Photosmart Internal Battery in the printer, remove

English

Cleaning the print cartridge

it, then close the battery compartment door.

3. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water.

Caution 1 Do not use any type of cleaning solution. Household cleaners and

detergents may damage the printer’s finish.

Caution 2 Do not clean the interior of the printer. Keep all fluids away from

the interior.

If you notice white lines or single-color streaks on the photos you print, the print cartridge may need to be cleaned. Do not clean the cartridge more often than necessary, since cleaning uses up ink.

1. Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

2. Press

3. Select Tools, then press OK.

4. Select Clean cartridge, then press OK.

5. Following the directions on the printer screen, load paper so the printer can print a test page after cleaning the cartridge. Use plain paper or index cards to conserve photo paper.

6. Press OK to begin cleaning the print cartridge.

7. When the printer finishes cleaning the cartridge and prints a test page, check the test page and select from the following options:

– If the test page has white streaks or missing colors, the print cartridge needs

– If the print quality of the test page looks good, select No, then press OK. You can clean the cartridge up to three times. Each successive cleaning is more

thorough and uses more ink.

HP Photosmart 330 series User's Guide 29

or to display the printer menu.

to be cleaned again. Select Yes, then press OK.

Chapter 5

If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge copper-colored contacts. For more information, see the following section.

Note If the cartridge or printer has been recently dropped, you may also see

white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.

Cleaning the print cartridge contacts

If you use the printer in a dusty environment, debris may accumulate on the coppercolored contacts and cause printing problems.

To clean the print cartridge contacts:

1. Gather the following items to clean the contacts: – Distilled water (tap water may contain contaminants that can damage the

print cartridge)

– Cotton swabs or other soft, lint-free material that will not stick to the print

cartridge

2. Open the print cartridge door.

3. Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate with your fingers.

Caution Do not leave the print cartridge outside the printer for more than

30 minutes. Ink nozzles exposed to the air longer than this may dry out and cause printing problems.

English

4. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.

5. Gently wipe the copper-colored contacts with the cotton swab.

Caution Do not touch the ink nozzle. Touching the ink nozzle will result

in clogs, ink failure, and bad electrical connections.

6. Repeat steps 4–5 until no ink residue or dust appears on a clean swab.

7. Insert the print cartridge in the printer, then close the print cartridge door.

Printing a test page

Print a test page before contacting HP Customer Care. The test page contains diagnostic information you can use when working with HP Customer Care to solve printing problems. Look at the ink nozzle pattern on the test page to check the ink level and condition of the print cartridge. If any line or color is missing from the pattern, try cleaning the print cartridge. For more information, see Cleaning the print

cartridge.

1. Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

2. Press

3. Select Tools, then press OK.

30 HP Photosmart 330 series

or to display the printer menu.

4. Select Print test page, then press OK.

5. Following the directions on the printer screen, load paper so the printer can print a test page. Use plain paper or index cards to conserve photo paper.

6. Press OK to begin printing the test page.

The test page contains the following information:

English

Aligning the print cartridge

The first time you install a print cartridge in the printer, the printer aligns it automatically. However, if colors in printouts are misaligned, or if the alignment page does not print correctly when you installed a new print cartridge, use the following procedure to align the print cartridge.

1. Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

2. Press

or to display the printer menu.

3. Select Tools, then press OK.

4. Select Align cartridge, then press OK.

5. A message appears on the printer screen reminding you to load plain paper. Load paper so the printer can print a calibration page. Use plain paper or index cards to conserve photo paper.

6. Press OK to begin aligning the print cartridge. When the printer finishes aligning the cartridge, it prints an alignment page to confirm that the alignment was successful.

HP Photosmart 330 series User's Guide 31

Chapter 5

– The check marks verify that the print cartridge is installed correctly and

functioning properly.

– If an “x” appears to the left of any of the bars, align the print cartridge again.

If the “x” still appears, replace the print cartridge.

Storing the printer and print cartridges

Protect the printer and print cartridges by storing them properly when you are not using them.

English

Storing the printer

The printer is built to withstand long or short periods of inactivity.

● Close the In and Out tray doors when the printer is not in use.

● Store the printer indoors out of direct sunlight in a place without temperature

extremes.

● If the printer and print cartridge have not been used for one month or more, clean the print cartridge before printing. For more information, see Cleaning the print

cartridge.

Storing the print cartridges

When you store or transport the printer, always leave the active print cartridge inside the printer. The printer stores the print cartridge in a protective cap during the powerdown cycle.

Caution Make sure the printer completes its power-down cycle before you

unplug the power cord or remove the internal battery. This allows the printer to store the print cartridge properly.

Follow these tips to help maintain HP print cartridges and ensure consistent print quality:

● When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out.

32 HP Photosmart 330 series

● Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartridges at room temperature (15–35 degrees C or 59–95 degrees F).

● Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.

Maintaining the quality of photo paper

For best results with photo paper, follow the guidelines in this section.

Storing photo paper

● Store the photo paper in its original packaging or in a resealable plastic bag.

English

Handling photo paper

● Store the packaged photo paper on a flat, cool, and dry surface.

● Return unused photo paper to the plastic bag. Paper left in the printer or exposed

to the elements may curl.

● Always hold photo paper by the edges to avoid fingerprints.

● If the photo paper has curled edges, place it in its plastic storage bag and gently

bend it in the opposite direction of the curl until the paper lies flat.

Transporting the printer

It's easy to transport and set up the printer almost anywhere. Take it with you on vacations and to family gatherings and social events to instantly print and share photos with family and friends.

To make it even easier to print on the go, you can purchase these accessories:

● HP Photosmart Internal Battery: Power the printer with a rechargeable battery so you can print anywhere.

● HP Photosmart Automobile DC Adapter: Power the printer from the cigarette lighter in a car.

● HP Photosmart Carrying Case for compact photo printers: Carry the printer and printing supplies together in this convenient travel case.

To transport the printer:

1. Turn off the printer.

2. Remove any memory cards from the memory card slots.

3. Remove all paper from the In and Out trays, then close the In and Out tray doors.

Note Make sure the printer completes its power-down cycle before you

unplug the power cord. This allows the printer to store the print cartridge properly.

4. Unplug the power cord.

HP Photosmart 330 series User's Guide 33

Chapter 5

5. If the printer is connected to a computer, disconnect the USB cable from the computer.

6. Always carry the printer upright.

Note Do not remove the print cartridge when transporting the printer.

Make sure to bring the following items with you:

● Paper

● Power cord

● Digital camera or a memory card containing photos

● Extra print cartridges (if you plan to print a lot of photos)

● Optional printer accessories you plan to use, such as the battery, DC adapter, or

HP Bluetooth wireless printer adapter

● If you are going to connect the printer to a computer, bring the USB cable and HP Photosmart printer software CD

● Printer User's Guide (the book you are reading)

Note If you do not take the printer User's Guide with you, be sure to write

down the correct pen numbers for the country/region you plan to visit or purchase enough print cartridges before you go.

English

34 HP Photosmart 330 series

Troubleshooting

The HP Photosmart printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics:

● Printer hardware problems

● Printing problems.

● Bluetooth printing problems.

● Error messages.

For troubleshooting information about using the printer software and printing from a computer, see the onscreen HP Photosmart Printer Help. For information about viewing the onscreen Printer Help, see Finding more information.

Printer hardware problems

English

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

Note If you want to connect the printer to a computer, HP recommends using

a USB cable of less than 3 meters (10 feet) in length to minimize injected noise due to potentially high electromagnetic fields.

The On light is flashing green but the printer is not printing.

Solution

● If the printer is turned on, it is busy processing information. Wait for it to finish.

● If the printer is turned off, and the optional HP Photosmart Internal Battery is

installed, the battery is charging.

The On light is flashing red.

Cause The printer requires attention. Try the following solutions.

Solution

● Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

● Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

HP Photosmart 330 series User's Guide 35

Chapter 6

The On light flashed amber briefly after I turned the printer off.

Solution This is a normal part of the power-down process. It does not indicate

a problem with the printer.

The On light is flashing amber.

Cause A printer error has occurred.

Solution

● If the On light continues to flash amber, go to www.hp.com/support or contact HP Customer Care.

English

The buttons on the control panel do not respond.

Cause A printer error has occurred. Wait for about a minute to see if the printer

resets. If it does not, try the following solutions.

Solution

● If the printer does not reset, and the control panel buttons still do not respond, go to www.hp.com/support or contact HP Customer Care.

The printer does not find and display the photos on my memory card.

Solution

● Turn off the printer.

36 HP Photosmart 330 series

English

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

● The memory card may contain file types the printer cannot read directly from the memory card.

– Save the photos to a computer, then print them from the computer. For

more information, see the documentation that came with the camera and the onscreen HP Photosmart Printer Help.

– The next time you take photos, set the digital camera to save them in a

file format the printer can read directly from the memory card. For a list of supported file formats, see Printer specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera.

The printer is plugged in, but it will not turn on.

Solution

● The printer may have drawn too much power. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

● The printer may be plugged into a power strip that is turned off. Turn on the power strip, then turn on the printer.

The optional HP Photosmart Internal Battery is installed in the printer, but the printer will not turn on using battery power.

Solution

● The battery may need to be charged. Plug in the printer power cord to charge the battery. The On light flashes green to indicate that the battery is charging.

● If the battery is charged, try removing and reinstalling the battery.

HP Photosmart 330 series User's Guide 37

Chapter 6

The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge.

Solution

● Open the battery compartment cover. Remove the battery and reinstall it. For more information on how to install the battery, see the documentation that came with the battery.

● Check that the printer power cord is securely connected to both the printer and the power source. When the printer is turned off, the On light flashes green to indicate that the battery is charging.

● Turn on the printer. The battery charging icon, a lightning bolt, flashes above the battery icon on the printer screen to indicate that the battery is charging.

● An empty battery should fully charge in approximately four hours when the printer is not in use. If the battery still does not charge, replace it.

English

The optional HP Photosmart Internal Battery low-power warning appears. I plug the printer into my automobile with the optional HP Photosmart Automobile DC Adapter, but the printer does not recognize the new power source.

Solution

● Turn the printer off before you plug the printer into the automobile with the adapter.

● Plug the printer into the automobile with the HP Photosmart Automobile DC Adapter.

● Turn the printer on.

The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while.

Solution The printer may make noises after long periods of inactivity

(approximately 2 weeks), or when its power supply has been interrupted and then restored. This is normal operation—the printer is performing an automatic maintenance procedure to ensure that it produces the best quality output.

Printing problems

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

The printer does not print borderless photos when I print from the control panel.

Cause The borderless printing option may be turned off.

Solution To turn on borderless printing, follow these steps:

1. Remove any memory cards from the memory card slots.

2. Press OK on the control panel to display the printer menu.

3. Select Preferences, then press OK.

4. Select Borderless, then press OK.

38 HP Photosmart 330 series

English

5. Select On, then press OK.

Paper does not feed into the printer correctly.

Solution

● Make sure that the paper-width guide fits close to the edge of the paper without bending the paper.

● There may be too much paper loaded in the In tray. Remove some paper and try printing again.

● If sheets of photo paper stick together, try loading one sheet at a time.

● If you are using the printer in an extremely high or low humidity environment,

insert the paper as far as it will go into the In tray, and load one sheet of photo paper at a time.

● If you are using photo paper that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, use paper that is not curled. For information about proper storage and handling of photo paper, see Maintaining the quality of

photo paper.

● The paper may be too thin or too thick. Try using HP-designed photo paper. For more information, see Choosing the right paper.

The photo printed at an angle or is off-center.

Solution

● The paper may not be loaded correctly. Reload the paper, making sure that the paper is correctly oriented in the In tray and that the paper-width guide fits close to the edge of the paper. For paper-loading instructions, see

Loading paper.

● The print cartridge may need to be aligned. For more information, see

Aligning the print cartridge.

No page came out of the printer.

Solution

● The printer may need attention. Read the printer screen for instructions.

● The power may be off or there may be a loose connection. Make sure that

the power is on and the power cord is securely connected. If you are using battery power, make sure the battery is correctly installed.

● You may not have any paper in the In tray. Check that paper is loaded correctly in the In tray. For paper-loading instructions, see Loading paper.

● The paper may have jammed while printing. See the following section for instructions on clearing a paper jam.

HP Photosmart 330 series User's Guide 39

Chapter 6

The paper jammed while printing.

Solution Check the printer screen for instructions. To clear a paper jam, try the

following solutions.

● If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.

● If the paper did not come part way through the front of the printer, try removing it from the back of the printer:

– Remove the paper from the In tray, then pull down on the In tray to open

it fully to a horizontal position. – Gently pull the jammed paper to remove it from the back of the printer. – Lift the In tray up until it snaps back into paper-loading position.

● If you cannot grasp the edge of the jammed paper to remove it, try the following:

– Turn off the printer. – If the optional HP Photosmart Internal Battery is not installed in the

printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in.

– If the optional HP Photosmart Internal Battery is installed in the printer,

unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord.

– Turn on the printer. The printer checks for paper in the paper path and

will automatically eject the jammed paper.

Press OK to continue.

English

Tip If you experience paper jams while printing, try loading one sheet of

photo paper at a time. Insert the paper as far as it will go into the In tray.

A blank page came out of the printer.

Solution

● Check the ink-level icon on the printer screen. If the print cartridge is out of ink, replace it. For more information, see Inserting print cartridges.

● You may have begun printing and then cancelled the process. If you cancelled the process before the photo started printing, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project.

The photo did not print using the printer's default print settings.

Solution You may have changed the print settings for the selected photo. Print

settings you apply to an individual photo override the printer's default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo. For more information, see Selecting photos to print.

40 HP Photosmart 330 series

English

The printer ejects the paper when preparing to print.

Solution Direct sunlight could be interfering with the operation of the automatic

paper sensor. Move the printer out of direct sunlight.

Print quality is poor.

Solution

● The print cartridge may be running out of ink. Check the ink-level icon on the printer screen, and replace the cartridge if necessary. For more information, see Insert the cartridge.

● You may have selected a low-resolution setting on the digital camera when you took the photo. For better results in the future, set the digital camera to a higher resolution.

● Make sure you are using the right type of photo paper for the project. Use HP-designed photo paper for best results. For more information, see

Choosing the right paper.

● You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing up.

● The print cartridge may need to be cleaned. For more information, see

Cleaning the print cartridge.

● The print cartridge may need to be aligned. For more information, see

Aligning the print cartridge.

The photos I marked for printing in the digital camera do not print.

Solution Some digital cameras let you mark photos for printing both in the

camera's internal memory and on the memory card. If you mark photos in the internal memory, and then move photos from the camera's internal memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card.

Bluetooth printing problems

Before contacting HP Customer Care, read this section for troubleshooting tips, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology.

HP Photosmart 330 series User's Guide 41

Chapter 6

My Bluetooth device cannot find the printer.

Solution

● Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data.

● Bluetooth Visibility may be set to Not visible. Change this setting to Visible

to all as follows:

– Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the Memory Card

light is flashing.

– Press OK to display the printer menu. – Select Bluetooth, then press OK. – Select Visibility, then press OK. – Select Visible to all, then press OK.

● Bluetooth Security level may be set to High. Change this setting to Low as follows:

– Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the Memory Card

light is flashing.

– Press OK to display the printer menu. – Select Bluetooth, then press OK. – Select Security level, then press OK. – Select Low, then press OK.

● The Passkey (PIN) that the device with Bluetooth wireless technology is using for the printer may be incorrect. Make sure the correct Passkey for the printer is entered in the device with Bluetooth wireless technology.

● You may be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

English

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with

Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer specifications.

Print quality is poor.

Solution The photo you printed may be low resolution. For better results in the

future, set the digital camera to a higher resolution. Be aware that photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.

42 HP Photosmart 330 series

The photo printed with borders.

Solution The printing application installed on your device with Bluetooth

wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support web site to obtain the latest updates for the printing application.

Error messages

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

The following error messages may appear on the printer screen. Follow the instructions to resolve the problem.

Error message: Paper jam. Clear jam then press OK.

Solution To clear a paper jam, try the following:

English

● If the paper came part way through the front of the printer, gently pull the

● If the paper did not come part way through the front of the printer, try

● If you cannot grasp the edge of the jammed paper to remove it, try the

● Press OK to continue.

paper towards you to remove it.

removing it from the back of the printer: – Remove the paper from the In tray, then pull down on the In tray to open

it fully to a horizontal position. – Gently pull the jammed paper to remove it from the back of the printer. – Lift the In tray up until it snaps back into paper-loading position.

following: – Turn off the printer.

– If the optional HP Photosmart Internal Battery is not installed in the

printer, unplug the printer power cord. Wait about 10 seconds, then plug

the power cord back in. – If the optional HP Photosmart Internal Battery is installed in the printer,

unplug the printer power cord, if it is plugged in. Open the battery

compartment cover and remove the battery. Wait about 10 seconds,

then reinstall the battery. If desired, plug in the power cord. – Turn on the printer. The printer checks for paper in the paper path and

will automatically eject the jammed paper.

Error message: Automatic paper sensor failed.

Solution The automatic paper sensor is obstructed or damaged. Try moving

the printer out of direct sunlight, then press OK and try printing again. If this does not work, go to www.hp.com/support or contact HP Customer Care.

HP Photosmart 330 series User's Guide 43

Chapter 6

Error message: Cartridge is not compatible. Use appropriate HP cartridge.

Solution Replace the print cartridge with one that is compatible with the

printer. For more information, see Inserting print cartridges.

Error message: Print cartridge cradle is stuck. Clear jam then press OK.

Solution Follow these steps to clear any obstruction in the path of the print

cartridge cradle:

1. Open the print cartridge door.

2. Clear any obstruction in the cradle path.

3. Close the print cartridge door, then press OK to continue.

Error message: Cartridge service station is stuck.

Solution The print cartridge service station is the component located beneath

the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station:

1. Open the print cartridge door.

2. Gently push the print cartridge and print cartridge cradle to the left to access the print cartridge service station.

3. Remove any obstruction.

4. Close the print cartridge door, then press OK to continue.

English

Error message: Photo is corrupted

Cause While the printer was printing from a memory card, either another

memory card was inserted or a USB device was connected to the front camera port.

Solution Insert only one memory card at a time. Do not insert a USB device

while the printer is printing from a memory card. Your photo is not corrupted.

Cause The indicated photo is corrupted on the inserted memory card.

Solution Select and print a different photo, or insert a different memory card.

Error message: Card access error. See user manual.

Cause A card access error may indicate that an xD memory card is in a write-

protected condition. xD memory cards have a special protection feature to ensure that your pictures are kept safe.

Note During this condition, you can still use the printer for printing and

saving photos from the xD card to a secure location, such as your computer's hard drive.

44 HP Photosmart 330 series

English

Solution

● Reinsert the xD memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes.

● Reformat the xD memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card. Once you reformat the memory card, transfer those photos back to the memory card using the computer.

HP Photosmart 330 series User's Guide 45

Chapter 6

English

46 HP Photosmart 330 series

Specifications

This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications.

System requirements

Component Windows PC minimum Macintosh minimum

English

Operating system

Processor

RAM 64 MB (128 MB

Free disk space 500 MB 500 MB

Video display 800 x 600, 16-bit or higher 800 x 600, 16-bit or higher

CD-ROM drive 4x 4x

Connectivity USB 2.0 full-speed:

Microsoft® Windows 98, 2000 Professional, ME, XP Home, and XP Professional

Intel® Pentium® II (or equivalent) or higher

recommended)

Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional

PictBridge: using front camera port

Bluetooth: using optional HP Bluetooth wireless printer adapter (Windows XP only)

Mac® OS X 10.2.3 through 10.3.x

G3 or greater

Mac OS 10.2.3 through

10.3.x: 128 MB

USB 2.0 full-speed: Mac OS X 10.2.3 through

10.3.1

PictBridge: using front camera port

Browser Microsoft Internet

Explorer 5.5 or later

—

Printer specifications

Category Specifications

Connectivity USB 2.0 full-speed: Microsoft Windows 98, 2000

Professional, ME, XP Home, and XP Professional; Mac OS X 10.2.3 through 10.3.x

HP Photosmart 330 series User's Guide 47

Chapter 7

(continued)

Category Specifications

PictBridge: Microsoft Windows 98, 2000

Professional, ME, XP Home, and XP Professional; Mac OS X 10.2.3 through 10.3.x

Bluetooth: Microsoft Windows XP Home and XP Professional

Image file formats JPEG Baseline

TIFF 24-bit RGB uncompressed interleaved

TIFF 24-bit YCbCr uncompressed interleaved

TIFF 24-bit RGB backbits interleaved

TIFF 8-bit gray uncompressed/backbits

TIFF 8-bit palette color uncompressed/packbits

TIFF 1-bit uncompressed/packbits/1D Huffman

Margins Borderless printing: Top 0.0 mm (0.0 inch) ;

Bottom 12.5 mm (0.50 inch); Left/right 0.0 mm (0.0 inch)

Bordered printing: Top 3 mm (0.12 inch); Bottom

12.5 mm (0.50 inch); Left/right 3 mm (0.12 inch)

Media sizes Photo paper 10 x 15 cm (4 x 6 inches)

Photo paper with tab 10 x 15 cm with 1.25 cm tab (4 x 6 inches with 0.5 inch tab)

Avery C6611 and C6612 photo sticker paper 10 x 15 cm (4 x 6 inches), 16 rectangular or oval stickers per page

Panorama photo paper (for pre-stitched images) 102 x 305 mm (4 x 12 inches)

Index cards 10 x 15 cm (4 x 6 inches)

Hagaki cards 100 x 148 mm (3.9 x 5.8 inches)

A6 cards 105 x 148 mm (4.1 x 5.8 inches)

L-size cards 90 x 127 mm (3.5 x 5 inches)

L-size cards with tab 90 x 127 mm with 12.5 mm tab (3.5 x 5 inches with 0.5 inch tab)

English

Media types Photo paper

Cards: index, Hagaki, A6, and L-size

Avery C6611 and C6612 photo sticker paper

Memory cards CompactFlash Type I and II

MultiMediaCard

Secure Digital

SmartMedia

48 HP Photosmart 330 series

(continued)

Category Specifications

Memory Sticks

xD-Picture Card

English

Memory card-supported file formats

Environmental specifications

Printing: All supported image and video file formats

Saving: All file formats

Maximum during operation: 5–40° C (41– 104° F), 5–90% RH

Recommended during operation: 15–35° C (59– 95° F), 20–80% RH

Paper tray One 10 x 15 cm (4 x 6 inches) photo paper tray

Paper tray capacity 20 sheets, maximum thickness 292 µm (11.5 mil)

per sheet

Power consumption U.S.

Printing: 12.3 W

Idle: 6.29 W

Off: 4.65 W

International

Printing: 11.4 W

Idle: 5.67 W

Off: 4.08 W

Print cartridge Tri-color (7 ml)

Tri-color (14 ml)

Gray Photo

Note The cartridge numbers you can use with

this printer appear on the back cover of the printed HP Photosmart 330 series User's Guide. If you have already used the printer several times, you can find the cartridge numbers in the printer software. For more information, see Inserting print

cartridges.

USB 2.0 full-speed support Microsoft Windows 98, 2000 Professional, ME,

XP Home, and XP Professional

Mac OS X 10.2.3 through 10.3.x

HP recommends that the USB cable be less than 3 meters (10 feet) in length

Video file formats

Motion JPEG AVI

Motion JPEG Quicktime

MPEG-1

HP Photosmart 330 series User's Guide 49

Chapter 7

(continued)

Category Specifications

Power supply model number HP Part # 0957–2121 (North America), 100-240

V AC (± 10%) 50/60 Hz (± 3 Hz)

HP Part # 0957–2120 (Rest of world), 100-240 V AC (± 10%) 50/60 Hz (± 3 Hz)

English

50 HP Photosmart 330 series

English

HP Customer Care

Note The name of HP's support services may vary by country/region.

If you have a problem, follow these steps:

1. Check the documentation that came with the printer.

– Setup Guide: The HP Photosmart 330 series printer comes with setup

instructions that explain how to set up the printer and install the printer software.

– User's Guide: The HP Photosmart 330 series User's Guide is the book you

are reading. This book describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information.

– HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help

describes how to use the printer with a computer and contains software troubleshooting information.

2. If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following:

– Access online support pages – Send HP an e-mail message for answers to your questions – Connect with an HP technician by using online chat – Check for software updates

Support options and availability vary by product, country/region, and language.

3. Contact your local point of purchase. If the printer has a hardware failure, you will be asked to bring the printer to where you purchased it. Service is free during the printer limited warranty period. After the warranty period, you will be quoted a service charge.

4. If you are unable to solve the problem using the onscreen Printer Help or HP web sites, call HP Customer Care using the number for your country/region. For a list of country/region phone numbers, see inside the front cover of this guide.

HP Customer Care by phone

While the printer is under warranty, you can obtain free phone support. For more information, see HP Warranty, or go to www.hp.com/support to check the duration of your free support.

After the free phone support period, you can obtain help from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region for support options.

To receive HP support by phone, call the appropriate support phone number for your location. Standard phone company charges apply.

North America: Call 1-800-HP-INVENT (1-800-474-6836). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

HP Photosmart 330 series User's Guide 51

Chapter 8

Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region.

Other countries/regions: See the list of support telephone numbers inside the front cover of this guide.

Placing a call

Call HP Customer Care while you are near the computer and printer. Be prepared to provide the following information:

● Printer model number (located on the front of the printer).

● Printer serial number (located on the bottom of the printer).

● Computer operating system.

● Version of printer driver:

● Messages displayed on the printer screen or on the computer monitor.

● Answers to the following questions:

– Windows PC: To see the printer driver version, right-click the memory card

icon in the Windows taskbar and select About.

– Macintosh: To see the printer driver version, use the Print dialog box.

– Has the situation you are calling about happened before? Can you recreate

the situation?

– Did you install any new hardware or software on your computer around the

time that the situation occurred?

English

Return to HP repair service (North America only)

HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period. This service is available in North America only.

Additional warranty options

Extended service plans are available for the printer at additional costs. Go to

www.hp.com/support, select your country/region and language, then explore the

services and warranty area for information about the extended service plans.

52 HP Photosmart 330 series

Installing the software

The printer comes with optional software you can install on a computer. After using the setup instructions that came in the box with the printer to set up the printer

hardware, use the instructions in this section to install the software.

English

Windows users

Important: Do not connect the USB cable

until you are prompted.

Note During software installation, you are

asked to choose from different installation options. Refer to the table below this one to learn what software and features are provided with each different option.

1. Insert the HP Photosmart CD into your computer's CD-ROM drive. If the Install Wizard does not appear, locate the Setup.exe file on the CD-ROM drive and double-click it. Wait several minutes while the files load.

2. Click Next and follow the onscreen instructions.

3. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer.

4. Follow the onscreen instructions until the installation is finished and your computer restarts.

Note Different software installation options are available in different countries/regions.

Only two of these options are available to you: either Full and Express, or Typical and Minimum.

Macintosh users

Important: Do not connect the USB cable

until you are prompted.

1. Insert the HP Photosmart CD into your computer's CD-ROM drive.

2. Double-click the HP Photosmart CD icon.

3. Double-click the HP Photosmart Install icon. Follow the onscreen instructions to install the printer software.

4. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer.

5. Select the printer in the Print dialog box. If the printer does not appear in the list, click Edit Printer List to add the printer.

Windows users: Choose one of these installation options

Choose this option...

Full This option is grayed out if your computer does not meet

HP Photosmart 330 series User's Guide 53

To use these features...

minimum system requirements. It installs software to operate your printer, HP Solution Center, and HP Image Zone, an easyto-use software program that gives you everything you need to have fun with your photos:

● View — View photos in multiple sizes and ways. Easily organize and manage your photos.

● Edit — Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos in different sizes and in multiple layouts.

● Print — Print your photos in different sizes and in multiple layouts.

Appendix A

Windows users: Choose one of these installation options (continued)

● Create — Easily create album pages, cards, calendars, panoramic photos, CD labels, and more.

● Share — Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail.

● Back-up — Make back-up copies of your photos to store and save.

Express This option installs software to operate your printer,

HP Solution Center, and HP Image Zone Express, an easy-touse software program that gives you basic photo editing and printing capabilities:

● View — View photos in multiple sizes and ways. Easily organize and manage your photos.

● Edit — Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos to make them perfect.

● Print — Print your photos in different sizes and in multiple layouts.

● Share — Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail.

English

Typical This option installs software to operate your printer,

HP Director, and HP Image Zone, an easy-to-use software program that gives you everything you need to have fun with your photos:

● View — View photos in multiple sizes and ways. Easily organize and manage your photos.

● Edit — Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos in different sizes and in multiple layouts.

● Print — Print your photos in different sizes and in multiple layouts.

● Create — Easily create album pages, cards, calendars, panoramic photos, CD labels, and more.

● Share — Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail.

● Back-up — Make back-up copies of your photos to store and save.

Minimum This option installs software to operate your printer and

HP Director. Choose this option only if you have very limited hard disk space.

54 HP Photosmart 330 series

HP printer limited warranty statement

HP product Duration of limited warranty

Software 90 days

Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This

Accessories 1 year

Printer peripheral hardware (see the following for details) 1 year

A. Extent of limited warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications;

English

d. Unauthorized modification or misuse.

4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer

cannot disclaim, or allow limitations on the duration of implied warranties.

3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your

country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

HP Limited Warranty

warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

Appendix B

English

56 HP Photosmart 330 series

Index

accessories 7, 33 Adaptive Lighting 23 aligning print cartridges 13, 31 alignment page 31 automobile adapter 8, 33

batteries

charge indicator 6

model 8 black-and-white photos 12 Bluetooth

English

connecting to printer 27

troubleshooting 41

wireless printer adapter 8

cameras

connecting to printer 27

photos do not print 41

port 4

printing from 24 carrying case

model 8

transporting printer 33 cartridges. See print cartridges cleaning

print cartridge contacts 30

print cartridges 29

printer 29 CompactFlash 14 computer

connecting to printer 27

installing software 53

printing from 3

system requirements 47

digital cameras. See cameras documentation

guides 3

onscreen Printer Help 3

setup instructions 3 documentation, printer 3

e-mailing photos 28 error messages 43

file formats, supported 15, 47

help. See troubleshooting help, onscreen 3 HP Customer Care 51 HP direct-printing digital

cameras 24 HP Instant Share 27, 28 HP iPod

how to print photos from 25

HP Vivera Inks 12

ink cartridges. See print

cartridges ink level, checking 6, 13, 30 inserting

memory cards 15 print cartridges 13

JPEG file formats 15

layout, selecting 24 loading paper 12

memory cards

inserting 15 printing from 24 removing 17

supported types 14 Memory Sticks 14 menu, printer 8 Microdrive 14 MPEG-1 file format 15 MultiMediaCard 14

onscreen Help 3

panoramic mode 21 paper

buying and choosing 11 loading 12 maintaining 11, 33 specifications 47 trays 4

troubleshooting 39 paper jams 40 photo stickers 22 photos

e-mailing 28

improving quality 23

index 20

print cartridges, choosing

12 printing 24 saving to computer 27 selecting for print 20 supported file formats 15 viewing 20

PictBridge cameras 24 print cartridges

aligning 31 choosing 12 cleaning 29 cleaning contacts 30 ink level, checking 13 inserting 13 replacing 13 storing 14, 32 testing 30

printer

accessories 7, 33 cleaning 29 connecting 27 documentation 3 error messages 43 menu 8 parts 4 specifications 47 storing 32 transporting 33

HP Photosmart 330 series User's Guide 57

printing

from cameras 24 from computer 3 from memory cards 24 help 10 in panoramic mode 20, 21 multiple copies 20 multiple photos 20 panoramic photos 9 passport photos 9 photo index 20 photo stickers 9, 22 photos 24 selecting layout 24 test page 30 thumbnails 20 without computer 19

quality

photo paper 33 photos 23 print 24 printing test page 30 troubleshooting 41

removing memory cards 17 replacing print cartridges 13

flashing lights 35 HP Customer Care 51 paper problems 39 quality problems 41

USB

connection type 27 port 4 specifications 47

video clip

how to print frames from 21 icon on printer screen 7 supported file formats 15,

viewing photos 20

warranty 55

xD-Picture Card 14

English

saving photos to computer 27 Secure Digital 14 SmartFocus 23 SmartMedia 14 software, installing 53 specifications 47 storing

photo paper 33 print cartridges 14, 32 printer 32

system requirements 47

test page 30 thumbnails, printing 20 TIFF file format 15 transporting printer 7, 33 trays, paper 4 troubleshooting

Bluetooth 41 error messages 43

58 HP Photosmart 330 series

HP (Hewlett-Packard) Wood Multi-Sided User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual