Hp Vectra XW User Manual

User’s Guide

HP Vectra XW

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

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is a U.S. registered trademark of CompuServe Inc.

Microsoft trademarks of Microsoft Corporation.

Pentium

Hewlett-Packard France Performance Desktop Computing Operation 38053 Grenoble Cedex 9 France

®, MS®, MS-DOS® and Windows® are U.S. registered

® is a U.S. registered trademark of Intel Corporation.

 1997 Hewlett-Packard Company

User’s Guide

Welcome to Your HP Vectra PC Workstation

Congratulations on the purchase of your new Hewlett-Packard PC Workstation. Your high-performance HP Vectra PC Workstation provides:

• a Pentium

easy processor upgrades

• processor-integrated level-two cache for improved performance

• 64 MB or 128 MB of ECC (error correcting code) memory,

upgradeable to 512 MB

• a high performance PCI 3D graphics adapter that supports OpenGL

acceleration

• an integrated Enhanced IDE (Integrated Drive Electronics)

controller on the PCI bus supporting Fast IDE and Standard IDE

Pro processor in a Zero Insertion Force (ZIF) socket for

• an integrated Ultra SCSI controller on the PCI bus supporting

Fast-20 SCSI-2 (up to 20 MB-per-second data transfer rate) and SCSI Plug and Play (SCAM) compliant devices

• a 32-bit PCI 100/10BaseT Ethernet LAN controller

• seven mass storage shelves:

❒ five front-access shelves ❒ two internal shelves

• six slots for accessory boards:

❒ three 32-bit PCI (Peripheral Component Interconnect) slots ❒ two 16-bit ISA (Industry Standard Architecture) slots ❒ one combination ISA or PCI slot

• a CD-ROM drive

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• an integrated SoundBlaster

• headphones jack, microphone jack, and volume control on

16 audio interface on the ISA bus

the front panel

• MIDI/joystick interface connector, audio Stereo In jack, and audio

Stereo Out jack on the rear panel

• one SCSI connector, one parallel port, and two serial ports on the

rear panel

• System BIOS stored in Flash ROMs (for easy upgradeability)

• BIOS support for ISA “Plug and Play” accessory board configuration

• Optimized for 32-bit operating systems.

NOTE The PentiumTM Pro processor installed in your HP Vectra PC

Workstation provides the best performance when used with 32-bit operating systems and applications.

Who this Manual is For

This manual is for anyone who wants to:

• Set up the PC Workstation for the first time

• Configure the PC Workstation

• Add accessories to the PC Workstation

• Troubleshoot problems on the PC Workstation

• Find out where to get more information and support.

English v

Important Safety Information

If you have any doubt that you can lift the PC Workstation or display safely, do not try to move it without help.

For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.

For your safety, never remove the PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again.

WARNING To avoid electric shock, do not open the power supply.

This HP PC Workstation is a class 1 laser product. Do not attempt to make any adjustment of the laser units.

Important Ergonomic Information

It is strongly recommended that you read the ergonomic information before using your PC Workstation. This information is found in the online help on your PC Workstation.

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Contents

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Display, Mouse, and Keyboard. . . . . . . . . . . . . . . . . . 4

Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting a SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 12

Configuring Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting a Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Your CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Loading a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Tips for Using Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . 20

English vii

2 How to Install Accessories Inside Your PC Workstation

Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 26

Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Replacing the Power Supply after Installing Accessories . . . . . . . . . . . . 29

Installing Main Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Completing the Main Memory Installation Procedure: . . . . . . . . . . . . . . 31

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Completing the Installation of a Hard Disk Drive . . . . . . . . . . . . . . . . . . 44

Installing a Drive in a Front-Access Shelf . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Completing the Installation of a Processor . . . . . . . . . . . . . . . . . . . . . . . 52

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3 Troubleshooting Your PC Workstation and Using the

Setup Program

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

If You Cannot Solve the Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

If Your PC Workstation Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . 56

If Your Display is Blank and There Are No Error Messages . . . . . . . . . . 56

If an Error Message Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 62

If Your Display Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 63

If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 65

If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 67

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . 69

If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Starting the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Understanding the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the SCSISelect Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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4 Technical Information

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Features and Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

The PC Workstation’s Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 96

Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

The PC Workstation’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 99

System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Recycling Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

5 Hewlett Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

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Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 107

HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . . 110

HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 110

Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 111

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 113

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 115

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 117

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

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Setting Up and Using Your PC Workstation

This chapter leads you through the first time installation of your HP Vectra PC Workstation.

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation

1 When you receive your PC Workstation, unpack all of the

components:

• the computer and power cords

• the display and its video cable

• the keyboard, mouse, and headphones

• the manuals and driver CD-ROM.

This Manual

Computer

Power Cords

Driver CD-ROM

Video Cable

Display

Headphones

Mouse

Keyboard

NOTE Device drivers, HP utilities, and an online Network Administrator Guide

are provided in a driver kit.

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation

2 Place the PC Workstation on (or under) a sturdy desk with easily

accessible power outlets, and enough space for the keyboard, mouse, and any other accessories.

3 Position the computer so that its rear connectors are easily

accessible.

4 Place the display next to the computer.

Installation Tools No tools are required to install your PC Workstation. However, if you

plan to install a disk drive or an accessory board inside your system, you will need a flat-blade screwdriver. See chapter 2, How to Install Accessories Inside Your PC Workstation, for more information on installing accessories.

WARNING If you are in any doubt that you can lift the PC Workstation and the

display safely, do not try to move them without help.

1 Setting Up and Using Your PC Workstation

Connecting the Display, Mouse, and Keyboard

1 Connect the display, mouse, and keyboard to the back of the

computer. The connectors are shaped to go in one way only.

2 Tighten the display cable attachment screws.

Mouse Connector

Keyboard Connector

Display Connector

1 Setting Up and Using Your PC Workstation

Connecting to a Network

Your PC Workstation has a 100Base-T LAN interface adapter. It also supports 10Base-T.

The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations. It automatically detects which network type is being used.

1 Connect the RJ-45 plug on your network cable to the LAN connector

on the LAN Adapter. Push the plug into the connector until the plug clicks into place.

Base-T Interface

2 Attach the other end of the LAN cable to a hub (or into a wall jack

that is connected to a hub).

Let your Network Administrator know you are connecting your PC Workstation to the network. Refer to the online Network Administrator Guide (provided with the driver kit) for instructions on setting up your PC Workstation for a LAN connection.

1 Setting Up and Using Your PC Workstation

Connecting a Printer

If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors:

• Parallel (25-pin parallel connector) for a parallel device

• Serial A (9-pin serial connector) for a serial device

• Serial B (9-pin serial connector) for a second serial device.

Serial B

Serial A

Parallel

1 Setting Up and Using Your PC Workstation

Connecting Audio Accessories

Your PC Workstation has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel.

MIDI connector

Stereo In jack Stereo Out jack

NOTE The internal speaker and the Stereo Out jack on the rear of your PC Workstation are deactivated when you use the Headphones jack. The internal speaker is deactivated when you use the Stereo Out jack. Note that external speakers should have built-in amplifiers.

The audio accessories shown here (microphone, speakers, and hifi system) are not supplied with your PC Workstation.

WARNING To avoid discomfort from unexpected noise, always turn the volume

down before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them around your neck and turn the volume down. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, and leave the volume control in that position.

1 Setting Up and Using Your PC Workstation

Connecting a SCSI Accessory

Note that Ultra SCSI mode is disabled automatically when an external SCSI accessory is connected to your PC Workstation. To learn how to enable Ultra SCSI even when an external SCSI device is connected, see “Configuring the SCSI Interface” on page 78.

1 Refer to the manual provided with the SCSI accessory for

instructions on selecting a SCSI address. You should assign an unused SCSI address to the accessory. SCSI addresses range from 0 to 7, with SCSI address 0 used by the first SCSI hard disk drive and SCSI address 7 reserved for the integrated SCSI controller.

NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices

(SCSI devices which support the SCAM protocol).

2 Connect the SCSI accessory to your PC Workstation’s external SCSI

connector with a shielded SCSI cable. (Note that Ultra SCSI is automatically disabled when an external SCSI accessory is connected.)

1 Setting Up and Using Your PC Workstation

Connecting a SCSI Accessory

3 Make sure the SCSI accessory is terminated correctly—either

internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).

Make sure the SCSI accessory is terminated

4 Refer to the manual provided with the SCSI accessory to learn how

to install any software that may be necessary to use it.

NOTE The total length of the external SCSI cables should not exceed 3 meters

(approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.

1 Setting Up and Using Your PC Workstation

Connecting the Power Cords

1 If fitted, remove the warning label covering the computer’s power

connector on the rear of the computer.

2 Check that the voltage selection switch has been correctly

configured for your country.

Voltage Selection Switch

If the voltage selection is incorrect for your country, select the correct voltage 115 V or 230 V

NOTE You should not have to change the voltage selection switch setting if the

computer was ordered from HP with the correct localization option for your country.

Display Power Connector

1 Setting Up and Using Your PC Workstation

Connecting the Power Cords

3 Connect the power cords to the display and the computer. (The

connectors are shaped to go in one way only.)

Computer Power Connector

Grounded Outlet

4 Connect the display’s power cord and the computer’s power cord to

grounded outlets.

WARNING For your safety, always connect the equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.

1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

Starting Your PC Workstation

1 Press the power button on the display.

Switch on the Display

Then switch on the PC Workstation

2 Press the power button on the PC Workstation.

The PC Workstation performs a power-on self-test. If an error is detected, a message is displayed. Follow the instructions provided to correct the error.

NOTE If the space bar on your keyboard has a power-on icon, you can

start the PC Workstation by pressing the space bar. (This feature can be enabled or disabled with the Setup program — see chapter 3 for more information about the Setup program.) Note that you cannot stop your PC Workstation by pressing the space bar.

1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

3 If a Password has been set in the PC Workstation’s Setup program,

the power-on prompt appears when you switch on the PC Workstation. If the power-on prompt is displayed, type your Password and press to use the PC Workstation.

Correct password

Wrong password

Restart the PC Workstation, then enter your password again.

4 When your PC Workstation has started:

• Adjust the display screen’s brightness and contrast to your needs.

If the picture does not fill the screen or is not centered refer to the display’s manual for instructions.

• Set the keyboard to a comfortable position.

Adjust brightness

(your display may be different from the display shown here)

1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

Stopping Your PC Workstation

Resetting Your PC Workstation

1 To stop your PC Workstation, make sure that you have exited all

programs, then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system).

2 Press the power button to stop your PC Workstation.

The Reset button lets you restart the PC Workstation without switching the PC Workstation off and then on again. Make sure that you have exited all programs, then shutdown your operating system before you press the reset button.

You may need to push hard on the Reset button

1 Setting Up and Using Your PC Workstation

Configuring Password Security

You can set two passwords, which can be used to provide two levels of protection for your PC Workstation.

User Password The User Password provides these security features:

• a power-on password prompt to prevent your PC Workstation being

started in your absence

• a keyboard lock timer which you can use to lock your PC Workstation

after a specified number of minutes of keyboard inactivity

• screen blanking to conceal confidential data when the PC

Workstation is locked.

System Administrator Password

Set the System Administrator Password to protect the PC Workstation’s configuration in Setup. The PC Workstation can be started, but the System Administrator Password must be entered before any Setup options (except User Preferences) can be modified.

1 Setting Up and Using Your PC Workstation

Configuring Password Security

Setting a Password

1 Turn on the PC Workstation and the display.

If the PC Workstation is already turned on, exit all applications and then press and to restart the PC Workstation.

Delete

2 When

<Setup=F2> appears on the screen, press .

<Setup=F2>

3 The PC Workstation’s Setup program will appear.

Setup xxx.xx.xxx.xx F1=Help On/Off

Date (Year/Month/Day) . . . . . . . . 1996 / 01 / 01

Time (Hour/Minute/Second) . . . . . . 09 : 10 : 35

HP VECTRA XW 6/xxx

CONFIGURATION SUMMARY

System BIOS Version . . . . . . . . xx.xx.xx

Processor . . . . . . . . . . . . . Pentium(TM) Pro, 200 MHz

Memory . . . . . . . . . . . . . . xx MB

1 Setting Up and Using Your PC Workstation

Configuring Password Security

4 Use the or key to move the highlight to the

User Password line.

Setup xxx.xx.xxx.xx F1=Help On/Off

USER PREFERENCES

Operating System . . . . . . . . . Windows NT

User Password . . . . . . . . . . . Not Set

5 To set your User Password, press once.

a Type your password and press . b Type your password and press again.

The screen displays

User Password . . . . . . . Set

6 If you wish to erase your Password, press twice.

If you only want to set a password, press the key now to save your password and exit Setup.

Your CD-ROM drive may be different from the drive shown here — the Headphones Socket and Volume Control may not be present.

1 Setting Up and Using Your PC Workstation

Using Your CD-ROM Drive

Your CD-ROM drive reads information or programs on a Compact Disc (CD). It cannot record to a CD. To learn how to access information stored on a CD, refer to the documentation supplied with the CD.

1. Open/Close Button Opens or closes the CD-ROM drawer.

2. Door Protects the CD-ROM drive from dust contamination and accidental damage.

3. Busy Indicator Glows when the drive is ready and when the drive is busy.

4. Volume Control Adjusts the volume of music played through headphones connected to the CD-ROM drive.

5. Headphones Socket Lets you listen to music CDs by connecting headphones directly to the CD-ROM drive using a stereo mini-jack. (This does not cut out the speakers.) Adjust the volume using the Volume Control, and not using the audio software.

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