Hp Vectra XW User Manual

User’s Guide

HP Vectra XW

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

CompuServe

is a U.S. registered trademark of CompuServe Inc.

Microsoft trademarks of Microsoft Corporation.

Pentium

Hewlett-Packard France Performance Desktop Computing Operation 38053 Grenoble Cedex 9 France

®, MS®, MS-DOS® and Windows® are U.S. registered

® is a U.S. registered trademark of Intel Corporation.

 1997 Hewlett-Packard Company

User’s Guide

Welcome to Your HP Vectra PC Workstation

Congratulations on the purchase of your new Hewlett-Packard PC Workstation. Your high-performance HP Vectra PC Workstation provides:

• a Pentium

easy processor upgrades

• processor-integrated level-two cache for improved performance

• 64 MB or 128 MB of ECC (error correcting code) memory,

upgradeable to 512 MB

• a high performance PCI 3D graphics adapter that supports OpenGL

acceleration

• an integrated Enhanced IDE (Integrated Drive Electronics)

controller on the PCI bus supporting Fast IDE and Standard IDE

Pro processor in a Zero Insertion Force (ZIF) socket for

• an integrated Ultra SCSI controller on the PCI bus supporting

Fast-20 SCSI-2 (up to 20 MB-per-second data transfer rate) and SCSI Plug and Play (SCAM) compliant devices

• a 32-bit PCI 100/10BaseT Ethernet LAN controller

• seven mass storage shelves:

❒ five front-access shelves ❒ two internal shelves

• six slots for accessory boards:

❒ three 32-bit PCI (Peripheral Component Interconnect) slots ❒ two 16-bit ISA (Industry Standard Architecture) slots ❒ one combination ISA or PCI slot

• a CD-ROM drive

iv English

• an integrated SoundBlaster

• headphones jack, microphone jack, and volume control on

16 audio interface on the ISA bus

the front panel

• MIDI/joystick interface connector, audio Stereo In jack, and audio

Stereo Out jack on the rear panel

• one SCSI connector, one parallel port, and two serial ports on the

rear panel

• System BIOS stored in Flash ROMs (for easy upgradeability)

• BIOS support for ISA “Plug and Play” accessory board configuration

• Optimized for 32-bit operating systems.

NOTE The PentiumTM Pro processor installed in your HP Vectra PC

Workstation provides the best performance when used with 32-bit operating systems and applications.

Who this Manual is For

This manual is for anyone who wants to:

• Set up the PC Workstation for the first time

• Configure the PC Workstation

• Add accessories to the PC Workstation

• Troubleshoot problems on the PC Workstation

• Find out where to get more information and support.

English v

Important Safety Information

If you have any doubt that you can lift the PC Workstation or display safely, do not try to move it without help.

For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.

For your safety, never remove the PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again.

WARNING To avoid electric shock, do not open the power supply.

This HP PC Workstation is a class 1 laser product. Do not attempt to make any adjustment of the laser units.

Important Ergonomic Information

It is strongly recommended that you read the ergonomic information before using your PC Workstation. This information is found in the online help on your PC Workstation.

vi English

Contents

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Display, Mouse, and Keyboard. . . . . . . . . . . . . . . . . . 4

Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting a SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 12

Configuring Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting a Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Your CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Loading a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Tips for Using Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . 20

English vii

2 How to Install Accessories Inside Your PC Workstation

Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 26

Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Replacing the Power Supply after Installing Accessories . . . . . . . . . . . . 29

Installing Main Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Completing the Main Memory Installation Procedure: . . . . . . . . . . . . . . 31

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Completing the Installation of a Hard Disk Drive . . . . . . . . . . . . . . . . . . 44

Installing a Drive in a Front-Access Shelf . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Completing the Installation of a Processor . . . . . . . . . . . . . . . . . . . . . . . 52

viii English

3 Troubleshooting Your PC Workstation and Using the

Setup Program

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

If You Cannot Solve the Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

If Your PC Workstation Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . 56

If Your Display is Blank and There Are No Error Messages . . . . . . . . . . 56

If an Error Message Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 62

If Your Display Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 63

If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 65

If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 67

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . 69

If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Starting the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Understanding the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the SCSISelect Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

English ix

4 Technical Information

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Features and Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

The PC Workstation’s Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 96

Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

The PC Workstation’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 99

System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Recycling Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

5 Hewlett Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

x English

Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 107

HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . . 110

HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 110

Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 111

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 113

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 115

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 117

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

English xi

xii English

Setting Up and Using Your PC Workstation

This chapter leads you through the first time installation of your HP Vectra PC Workstation.

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation

1 When you receive your PC Workstation, unpack all of the

components:

• the computer and power cords

• the display and its video cable

• the keyboard, mouse, and headphones

• the manuals and driver CD-ROM.

This Manual

Computer

Power Cords

Driver CD-ROM

Video Cable

Display

Headphones

Mouse

Keyboard

NOTE Device drivers, HP utilities, and an online Network Administrator Guide

are provided in a driver kit.

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation

2 Place the PC Workstation on (or under) a sturdy desk with easily

accessible power outlets, and enough space for the keyboard, mouse, and any other accessories.

3 Position the computer so that its rear connectors are easily

accessible.

4 Place the display next to the computer.

Installation Tools No tools are required to install your PC Workstation. However, if you

plan to install a disk drive or an accessory board inside your system, you will need a flat-blade screwdriver. See chapter 2, How to Install Accessories Inside Your PC Workstation, for more information on installing accessories.

WARNING If you are in any doubt that you can lift the PC Workstation and the

display safely, do not try to move them without help.

1 Setting Up and Using Your PC Workstation

Connecting the Display, Mouse, and Keyboard

1 Connect the display, mouse, and keyboard to the back of the

computer. The connectors are shaped to go in one way only.

2 Tighten the display cable attachment screws.

Mouse Connector

Keyboard Connector

Display Connector

1 Setting Up and Using Your PC Workstation

Connecting to a Network

Your PC Workstation has a 100Base-T LAN interface adapter. It also supports 10Base-T.

The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations. It automatically detects which network type is being used.

1 Connect the RJ-45 plug on your network cable to the LAN connector

on the LAN Adapter. Push the plug into the connector until the plug clicks into place.

Base-T Interface

2 Attach the other end of the LAN cable to a hub (or into a wall jack

that is connected to a hub).

Let your Network Administrator know you are connecting your PC Workstation to the network. Refer to the online Network Administrator Guide (provided with the driver kit) for instructions on setting up your PC Workstation for a LAN connection.

1 Setting Up and Using Your PC Workstation

Connecting a Printer

If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors:

• Parallel (25-pin parallel connector) for a parallel device

• Serial A (9-pin serial connector) for a serial device

• Serial B (9-pin serial connector) for a second serial device.

Serial B

Serial A

Parallel

1 Setting Up and Using Your PC Workstation

Connecting Audio Accessories

Your PC Workstation has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel.

MIDI connector

Stereo In jack Stereo Out jack

NOTE The internal speaker and the Stereo Out jack on the rear of your PC Workstation are deactivated when you use the Headphones jack. The internal speaker is deactivated when you use the Stereo Out jack. Note that external speakers should have built-in amplifiers.

The audio accessories shown here (microphone, speakers, and hifi system) are not supplied with your PC Workstation.

WARNING To avoid discomfort from unexpected noise, always turn the volume

down before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them around your neck and turn the volume down. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, and leave the volume control in that position.

1 Setting Up and Using Your PC Workstation

Connecting a SCSI Accessory

Note that Ultra SCSI mode is disabled automatically when an external SCSI accessory is connected to your PC Workstation. To learn how to enable Ultra SCSI even when an external SCSI device is connected, see “Configuring the SCSI Interface” on page 78.

1 Refer to the manual provided with the SCSI accessory for

instructions on selecting a SCSI address. You should assign an unused SCSI address to the accessory. SCSI addresses range from 0 to 7, with SCSI address 0 used by the first SCSI hard disk drive and SCSI address 7 reserved for the integrated SCSI controller.

NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices

(SCSI devices which support the SCAM protocol).

2 Connect the SCSI accessory to your PC Workstation’s external SCSI

connector with a shielded SCSI cable. (Note that Ultra SCSI is automatically disabled when an external SCSI accessory is connected.)

1 Setting Up and Using Your PC Workstation

Connecting a SCSI Accessory

3 Make sure the SCSI accessory is terminated correctly—either

internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).

Make sure the SCSI accessory is terminated

4 Refer to the manual provided with the SCSI accessory to learn how

to install any software that may be necessary to use it.

NOTE The total length of the external SCSI cables should not exceed 3 meters

(approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.

1 Setting Up and Using Your PC Workstation

Connecting the Power Cords

1 If fitted, remove the warning label covering the computer’s power

connector on the rear of the computer.

2 Check that the voltage selection switch has been correctly

configured for your country.

Voltage Selection Switch

If the voltage selection is incorrect for your country, select the correct voltage 115 V or 230 V

NOTE You should not have to change the voltage selection switch setting if the

computer was ordered from HP with the correct localization option for your country.

Display Power Connector

1 Setting Up and Using Your PC Workstation

Connecting the Power Cords

3 Connect the power cords to the display and the computer. (The

connectors are shaped to go in one way only.)

Computer Power Connector

Grounded Outlet

4 Connect the display’s power cord and the computer’s power cord to

grounded outlets.

WARNING For your safety, always connect the equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.

1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

Starting Your PC Workstation

1 Press the power button on the display.

Switch on the Display

Then switch on the PC Workstation

2 Press the power button on the PC Workstation.

The PC Workstation performs a power-on self-test. If an error is detected, a message is displayed. Follow the instructions provided to correct the error.

NOTE If the space bar on your keyboard has a power-on icon, you can

start the PC Workstation by pressing the space bar. (This feature can be enabled or disabled with the Setup program — see chapter 3 for more information about the Setup program.) Note that you cannot stop your PC Workstation by pressing the space bar.

1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

3 If a Password has been set in the PC Workstation’s Setup program,

the power-on prompt appears when you switch on the PC Workstation. If the power-on prompt is displayed, type your Password and press to use the PC Workstation.

Correct password

Wrong password

Restart the PC Workstation, then enter your password again.

4 When your PC Workstation has started:

• Adjust the display screen’s brightness and contrast to your needs.

If the picture does not fill the screen or is not centered refer to the display’s manual for instructions.

• Set the keyboard to a comfortable position.

Adjust brightness

(your display may be different from the display shown here)

1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

Stopping Your PC Workstation

Resetting Your PC Workstation

1 To stop your PC Workstation, make sure that you have exited all

programs, then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system).

2 Press the power button to stop your PC Workstation.

The Reset button lets you restart the PC Workstation without switching the PC Workstation off and then on again. Make sure that you have exited all programs, then shutdown your operating system before you press the reset button.

You may need to push hard on the Reset button

1 Setting Up and Using Your PC Workstation

Configuring Password Security

You can set two passwords, which can be used to provide two levels of protection for your PC Workstation.

User Password The User Password provides these security features:

• a power-on password prompt to prevent your PC Workstation being

started in your absence

• a keyboard lock timer which you can use to lock your PC Workstation

after a specified number of minutes of keyboard inactivity

• screen blanking to conceal confidential data when the PC

Workstation is locked.

System Administrator Password

Set the System Administrator Password to protect the PC Workstation’s configuration in Setup. The PC Workstation can be started, but the System Administrator Password must be entered before any Setup options (except User Preferences) can be modified.

1 Setting Up and Using Your PC Workstation

Configuring Password Security

Setting a Password

1 Turn on the PC Workstation and the display.

If the PC Workstation is already turned on, exit all applications and then press and to restart the PC Workstation.

Delete

2 When

<Setup=F2> appears on the screen, press .

<Setup=F2>

3 The PC Workstation’s Setup program will appear.

Setup xxx.xx.xxx.xx F1=Help On/Off

Date (Year/Month/Day) . . . . . . . . 1996 / 01 / 01

Time (Hour/Minute/Second) . . . . . . 09 : 10 : 35

HP VECTRA XW 6/xxx

CONFIGURATION SUMMARY

System BIOS Version . . . . . . . . xx.xx.xx

Processor . . . . . . . . . . . . . Pentium(TM) Pro, 200 MHz

Memory . . . . . . . . . . . . . . xx MB

1 Setting Up and Using Your PC Workstation

Configuring Password Security

4 Use the or key to move the highlight to the

User Password line.

Setup xxx.xx.xxx.xx F1=Help On/Off

USER PREFERENCES

Operating System . . . . . . . . . Windows NT

User Password . . . . . . . . . . . Not Set

5 To set your User Password, press once.

a Type your password and press . b Type your password and press again.

The screen displays

User Password . . . . . . . Set

6 If you wish to erase your Password, press twice.

If you only want to set a password, press the key now to save your password and exit Setup.

Your CD-ROM drive may be different from the drive shown here — the Headphones Socket and Volume Control may not be present.

1 Setting Up and Using Your PC Workstation

Using Your CD-ROM Drive

Your CD-ROM drive reads information or programs on a Compact Disc (CD). It cannot record to a CD. To learn how to access information stored on a CD, refer to the documentation supplied with the CD.

1. Open/Close Button Opens or closes the CD-ROM drawer.

2. Door Protects the CD-ROM drive from dust contamination and accidental damage.

3. Busy Indicator Glows when the drive is ready and when the drive is busy.

4. Volume Control Adjusts the volume of music played through headphones connected to the CD-ROM drive.

5. Headphones Socket Lets you listen to music CDs by connecting headphones directly to the CD-ROM drive using a stereo mini-jack. (This does not cut out the speakers.) Adjust the volume using the Volume Control, and not using the audio software.

1 Setting Up and Using Your PC Workstation

Using Your CD-ROM Drive

WARNING To avoid electrical shock and harm to your eyes by laser light, do not

open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by service personnel only. Do not attempt to make any adjustment of the unit. Refer to the label on the CD-ROM drive for power requirements and wavelength.

Loading a CD

1 Press the Open/Close button to open the CD drawer. 2 Place the CD, label side facing up, in the recess in the drawer.

3 Press the Open/Close button to close the drawer. The drawer can

also be closed by gently pushing the drawer back into the drive.

4 To remove the CD, press the Open/Close button to open the drawer.

Remove the CD. Press the Open/Close button to close the drawer.

1 Setting Up and Using Your PC Workstation

Tips for Using Your PC Workstation

If you want to: You need to:

1 Install hardware accessories. Refer to chapter 2, How to Install Accessories

Inside Your PC Workstation,.

2 Configure hardware acccssories. Refer to chapter 2, How to Install Accessories

Inside Your PC Workstation,.

3 Install new applications, and set up and use

an application.

4 Make more disk space available. Delete unnecessary files and increase disk space

5 Make more memory available. Install more main memory. Refer to chapter 2.

6 Display more colors. Install more video memory. Refer to chapter 2.

7 Stop anyone from starting the PC

Workstation in your absence.

Read the manuals supplied with the application software.

by using a disk compression program. Install a larger disk drive.

Run the built-in Setup program and set a Password. Refer to this chapter for details.

How to Install Accessories Inside Your PC Workstation

This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC Workstation.

Internal Mass Storage Devices

2 How to Install Accessories Inside Your PC Workstation

Supported HP Accessories

This chapter describes how to install memory, mass storage devices, and accessory boards in your computer.

Main Memory Upgrades (ECC, 60 ns):

32 MB (2 × 16 MB) 64 MB (2 × 32 MB) 128 MB (2 × 64MB)

Mounting Trays:

3.5-inch disk drive trays, 5-pack

Rails for Front Access Devices:

5.25-inch disk drive rails

3.5-inch disk drive rails

22 English

Front Access Drives, for example:

3.5-inch 1.44 MB flexible disk drive (one third height)

5.25-inch 1.2 MB flexible disk drive (half height)

Contact your dealer for an up-to-date list of supported devices.

Up to six accessory boards can be installed:

three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot

2 How to Install Accessories Inside Your PC Workstation

Supported HP Accessories

WARNING For your safety, never remove the computer’s cover without first

removing the power cord and any connection to a telecommunications network. Always replace the cover before switching on the computer.

English 23

2 How to Install Accessories Inside Your PC Workstation

Removing and Replacing the Cover

1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and

display. Disconnect any telecommunication cables from the computer.

Disconnect the power cords

3 If necessary, unlock the cover using the key provided with the

computer (the lock is on the back of the computer).

24 English

2 How to Install Accessories Inside Your PC Workstation

Removing and Replacing the Cover

4 Lift the two securing latches at the front of the computer.

Lift the securing latches

5 Slide the cover forward until it is clear of the computer.

If you have difficulty removing the cover, try pushing gently against the CD-ROM drive with your thumbs as you pull the cover towards you

English 25

Slide the cover clear of the computer

2 How to Install Accessories Inside Your PC Workstation

Removing and Replacing the Cover

Replacing the Cover after Installing Accessories

1 Check that you have installed all your accessories (and removed a

plastic panel from the front of the cover, if you installed a disk drive in a front shelf).

2 Check that all internal cables are safely routed. 3 Check that the cover is unlocked and the latches are outwards.

4 Place the cover in front of the computer and ensure that the two lips

at the bottom of the case slide onto the two rails at the base of the computer.

Slide the cover into position

Check that the lips at the bottom of the case slide onto the rails at the base of the computer

5 Slide the cover into position.

26 English

2 How to Install Accessories Inside Your PC Workstation

Removing and Replacing the Cover

6 Push the two latches at the front of the cover downwards until they

click into position.

Lock the cover (at the back of the computer)

7 If required, lock the cover using the key. 8 Reconnect all cables and power cables.

Push the latches down to secure the cover

English 27

2 How to Install Accessories Inside Your PC Workstation

Moving the Power Supply

You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 24). 3 Unscrew the two self-retaining screws at the back of the power

supply.

Unscrew the self-retaining screws

WARNING To avoid electrical shock, do not open the power supply.

28 English

2 How to Install Accessories Inside Your PC Workstation

Moving the Power Supply

4 Slide the power supply out of the computer until it stops—the power

supply unit remains connected to the computer.

Slide the power supply unit clear of the computer

Replacing the Power Supply after Installing Accessories

1 Check that all internal cables are safely routed.

2 Slide the power supply back into the computer.

Power Supply

3 Tighten the two self-retaining screws.

English 29

2 How to Install Accessories Inside Your PC Workstation

Installing Main Memory

Main Memory Modules

Your PC Workstation is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 512 MB. Main memory upgrades are available in pairs of 16 MB, 32 MB, or 64 MB.

Memory modules must be installed in identical pairs of the same size and same type (a pair of ECC or a pair of non-ECC) from bank A, up to bank D. For a list of available memory modules, refer to the beginning of this chapter, or contact your authorized HP dealer.

Error correcting will be disabled if any non-ECC memory is installed.

CAUTION Static electricity can damage electronic components. Turn all

equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.

To install a pair of main memory modules: 1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 24). The location of the

memory modules is shown here.

30 English

2 How to Install Accessories Inside Your PC Workstation

Installing Main Memory

3 Slide each memory module into the slot at 90° to the system board

(hold the memory module with the cutouts closest to the processor).

Slide the memory module into the slot at 90

Push the module until the retaining clips click into position

4 Firmly press each memory module completely into the connector

until the retaining clips click into position.

5 Repeat this procedure for each pair of memory modules you are

installing.

6 Install any other accessories before replacing the cover (see page

24). Reconnect all cables and power cords.

Completing the Main Memory Installation Procedure:

1 Switch on the PC Workstation. When Error 0250 appears

(indicating that the Power-On-Self-Test has detected a change in your memory configuration) follow the displayed instructions to run the Setup program.

2 Check that Setup has automatically detected and configured the

Memory Size fields. Ensure the TOTAL memory is correct. If it is

incorrect, check that you have correctly installed the memory modules.

3 Set the extended memory limit field to

for i286 processors (or earlier processors) that cannot work with more than 16 MB total memory.

4 Press to save and exit the Setup program.

English 31

Y if you use software designed

2 How to Install Accessories Inside Your PC Workstation

Installing Accessory Boards

The PC Workstation has six accessory board slots:

• Slot AT 1 (the bottom slot) for full-length 16-bit ISA boards

• Slot AT 2 for full-length 16-bit ISA boards

• Slot AT 3/PCI 4 for either a full-length 32-bit PCI or a 16-bit ISA

board

• Slot PCI 3 can be used for a full-length 32-bit PCI board

• Slot PCI 2 for a full-length 32-bit PCI board

• Slot PCI 1 (the top slot) for a full-length 32-bit PCI board.

Configuring Plug and Play with the Setup Program

You can use the Setup program to select the level of support provided by the system BIOS for Plug and Play-compatible accessory boards.

1 Turn on the PC Workstation and press when

<Setup=F2>

appears.

2 Highlight the

select

When

Full.

Full is selected, all Plug and Play accessories will be

PnP Board Activation line and use or to

initialized by the BIOS. However, you will need to determine a conflict-free setting for the board.

3 Press to save your selection and exit from the Setup program.

32 English

2 How to Install Accessories Inside Your PC Workstation

Installing Accessory Boards

Installing the Board

NOTE PCI boards are configured automatically when installed in the PC

Workstation.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover and power supply (see pages 24 and

29).

3 Find a free slot. ISA boards should be installed in the lowest available

slot and PCI boards in the highest available slot to ease cable routing.

Some boards may have preferred locations and special installation instructions detailed in their manuals.

4 Unscrew and remove the slot cover. Store it in a safe place.

If the slot cover is tight, loosen the screws on the adjacent slots.

Unscrew and remove the slot cover

English 33

2 How to Install Accessories Inside Your PC Workstation

Installing Accessory Boards

5 Hold the board horizontally by its “top” edge. Slide it into the board

guide of the chosen slot. Do not bend the board.

Slide the accessory board into position

6 Align the board’s connector with the slot’s socket. Firmly press the

board into the socket. Ensure the board’s connector engages completely with the socket and does not touch components on other boards.

7 Secure the board by replacing the slot cover screw.

If you loosened the screws on adjacent slots, tighten them.

Secure the board in position

8 Install any other accessories before replacing the cover (see page

26). Reconnect all cables and power cords.

34 English

2 How to Install Accessories Inside Your PC Workstation

Installing Accessory Boards

Completing the Installation of an ISA Accessory Board

If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must run the Setup program and reserve the IRQ for the accessory board. This allows PCI devices to be automatically configured.

1 Turn on the PC Workstation and press when

<Setup=F2>

appears.

2 Highlight the

3 Press or to make the IRQ available for PCI (

PCI

) or make it unavailable for PCI (Used by an ISA Board).

IRQ field you want to change, for example IRQ 11.

Available for

4 Press to save any changes you made and exit the Setup program.

NOTE You should always leave at least one IRQ available for use by the

integrated PCI devices.

English 35

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

If you need extra mass storage space for your application software, you can install additional mass storage devices.

The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access disk drives and hard disk drives).

Your computer is supplied with one 3.5-inch flexible disk drive and a CD-ROM drive. If your computer is supplied with a hard disk, the hard disk will be installed in the first internal shelf.

two internal shelves for 3.5-inch hard disks

two shelves for 3.5-inch disk drives

three shelves for 5.25-inch disk drives

36 English

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

Installing a Hard Disk Drive

The computer has an integrated SCSI controller and an integrated Enhanced IDE controller.

• The Enhanced IDE controller supports up to four IDE devices:

❒ two IDE devices can be connected to the Primary Channel cable

(connected to the grey connector on the system board)

❒ two IDE devices can be connected to the Secondary Channel

cable (connected to the red connector on the system board)

• The SCSI controller supports up to seven SCSI devices

(up to four SCSI devices can be connected to the internal SCSI cable).

Before Installing an IDE Hard Disk

Before Installing a SCSI Hard Disk

NOTE You do not need to select a SCSI address for Plug and Play SCSI hard

Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.

If you are installing an additional SCSI drive you must select a SCSI address for the new drive. SCSI addresses range from 0 to 7, with SCSI address 0 used by the first SCSI drive and SCSI address 7 reserved for the integrated SCSI controller.

disks (SCSI hard disks that support the SCAM protocol).

You should assign an unused SCSI address to the second SCSI hard disk drive (for example, SCSI address 1).

The SCSI address is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI address.

Some SCSI disk drives may have termination resistors that must be removed or disabled before installation in your computer. Refer to the drive’s installation guide for more details and to see if there is a special installation procedure to follow.

English 37

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

Installing a Hard Disk Drive in an Internal Shelf

NOTE Hard disk drives ordered from HP are supplied with a mounting tray.

If you order your drive from another supplier, you may need to order a mounting tray from HP. You should order product number D2037A (3.5-inch hard disk mounting tray).

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 24). 3 Slide the power supply out to improve access to the drive (see page

28).

4 Install the drive in the first or second internal shelf.

If you install the drive in the first (uppermost) shelf:

Align the drive (upside down) with the hinges on the shelf, then insert it into the hinges

If you install the drive in the second shelf:

Align the drive with the slots in the shelf, then insert it carefully, as shown here

38 English

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

5 If the drive is being installed in the first shelf, rotate the drive into

position.

Rotate the drive into position

6 Secure the drive using the screw provided.

Secure the drive

English 39

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

7 Locate the appropriate data cable for the hard disk drive.

IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.)

NOTE A second IDE cable is supplied separately with your PC Workstation.

SCSI drives can be connected to any free connector on the SCSI cable

Power Cable

8 Connect the power cable and the data cable to the rear of the drive.

(The connectors are shaped to go in one way only.)

Data Cable

9 Install any other accessories before completing the installation.

10 Turn to page 44 to complete the installation.

40 English

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

Installing a Hard Disk Drive in a Front-Access Shelf

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 24).

3 Slide out the power supply to provide better access to the disk drive

cables (see page 28).

4 Unscrew and remove an unused drive tray.

Remove the drive tray

Set the drive on the tray

5 Mount the drive on the tray as shown below.

Fix the drive to the tray

English 41

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

6 Slide the drive tray into the drive shelf and secure it.

7 Locate the appropriate data cable for the disk drive.

IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.)

Slide the drive tray into the drive shelf

NOTE A second IDE cable is supplied separately with your PC Workstation.

SCSI drives can be connected to any free connector on the SCSI cable

42 English

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

8 Connect the data and power cables to the rear of the device. (The

connectors are shaped to go in one way only.)

Data Cable

Power Cable

9 Slide the power supply back into position, and tighten its self-

retaining screws (see page 29).

10 Install any other accessories before replacing the cover and

completing the installation.

11 Turn to page 44 to complete the installation.

English 43

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

Completing the Installation of a Hard Disk Drive

When a SCSI Drive is Installed

1 Switch on the computer.

2 When the SCSI BIOS initialization messages are displayed, check

that the details for the new SCSI drive have been correctly detected.

Refer to the operating system documentation for information on formatting a drive.

When an IDE Drive is Installed

1 Switch on the computer.

2 When an error message appears, follow the instructions provided by

the Error Message Utility. When prompted, press to run the Setup program.

3 In the

section, check that the details for

IDE Primary Channel (or IDE Secondary Channel)

Device 1 (or Device 2) have

been correctly detected by the Setup program.

4 Press to save and exit Setup.

Refer to the operating system documentation for information on formatting a drive.

NOTE If an IDE drive is removed, switch on the computer and follow the

instructions displayed by the Error Message Utility. When prompted, press to run the Setup program and select

None or SCSI for the

missing drive.

44 English

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

Installing a Drive in a Front-Access Shelf

These instructions explain how to install a drive (such as a disk drive, a CD-ROM drive, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions.

Before Installing an IDE Device

Before Installing a SCSI Device

NOTE You don’t need to select a SCSI address for Plug and Play SCSI devices

Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.

If you are installing a SCSI device (for example, a tape drive) you must select a SCSI address for it. SCSI addresses range from 0 to 7, with SCSI addresses 0 and 1 usually used by the SCSI hard disk drives. SCSI address 7 is reserved for the integrated SCSI controller.

(SCSI devices which support the SCAM protocol).

You should assign an unused SCSI address to the new SCSI device (for example, SCSI address 2).

The SCSI address is usually configured with jumpers on the SCSI device. Refer to the installation guide supplied with the device for information on selecting a SCSI address. Note that the device may be preconfigured for SCSI address 2 or 3 by default.

Some SCSI devices may have termination resistors that must be removed or disabled before installation in your computer. Refer to the device’s installation guide for more details and to see if there is a special installation procedure to follow.

NOTE Drives ordered from HP are supplied with mounting rails. If you order

your drive from another supplier, you may need to order drive mounting rails from HP. You should order product number D2880A for 5.25-inch disk drive rails or product number D3566A for 3.5-inch disk drive rails.

English 45

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 24). 3 Slide out the power supply to provide better access to the disk drive

cables (see page 28).

4 If installing a drive in a 5.25-inch wide shelf, remove the drive tray

and put it in a safe place.

Remove the drive tray if installing a

5.25-inch drive

Slide the drive

into position Secure the drive in position

Mounting Rails

5 Slide the drive into the shelf.

6 Secure the drive in position using the screws provided with the drive.

46 English

Flexible Disk Drive Cable

SCSI devices can be connected to any free connector on the SCSI cable

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

7 Locate the appropriate data cable for the device.

IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.)

NOTE A second IDE cable is supplied separately with your PC Workstation.

8 Connect the data and power cables to the rear of the device. (The

connectors are shaped to go in one way only.)

Data Cable

Power Cable

9 Slide the power supply back into position, and tighten its self-

retaining screws (see page 29).

English 47

2 How to Install Accessories Inside Your PC Workstation

Installing Disk Drives

10 Remove the plastic panel from the cover by pulling the panel from

the left and unhinging its right-hand side. Store the panel in a safe place.

Unclip and lift out the plastic panel

Completing the Installation of an IDE CD-ROM drive

Completing the Installation of a Flexible disk drive

11 Install any other accessories before replacing the cover and

completing the installation.

1 Turn on the computer and press when <Setup=F2> appears.

2 In the Setup program, make sure that the CD-ROM drive has been

detected on the correct IDE channel.

3 Press to save and exit the program.

1 Turn on the computer and press when <Setup=F2> appears.

2 Check that the Setup program has detected the drive in the

Flexible Disk Drives section.

3 Press to save and exit the program.

48 English

Remove the Airflow Guide

2 How to Install Accessories Inside Your PC Workstation

Installing a Processor

You can install a second processor. Only install a 200 MHz processor. Contact your authorized reseller for up-to-date information.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 24). 3 Remove the airflow guide from above the processor socket.

4 Move the power supply to improve access to the processor socket

(see page 28), then carefully place the PC Workstation on its side.

English 49

2 How to Install Accessories Inside Your PC Workstation

Installing a Processor

5 Install the VRM module supplied with the processor.

6 Unlock the processor socket and position the processor over it.

7 Insert the new processor into the socket and lock the processor into

place. (Processor can only go in one way.)

Insert the processor into the socket

50 English

Attach the heatsink to the socket

2 How to Install Accessories Inside Your PC Workstation

Installing a Processor

8 Place the heatsink on the processor and attach the retaining clips to

the processor socket.

9 Carefully set the PC Workstation in the upright position.

10 Slide the power supply back into the computer and tighten the two

self-retaining screws.

11 Replace the airflow guide above the processor socket.

English 51

2 How to Install Accessories Inside Your PC Workstation

Installing a Processor

Completing the Installation of a Processor

NOTE If two processors are installed, both must operate at 200 MHz and have

the same size of level-two cache memory.

1 Do not change the system board switches.

2 Install any other accessories before completing the installation of the

processor.

3 Replace the cover (see page 26).

4 Turn on the computer and check that the new processor is

recognized by the power-on system-test.

52 English

Troubleshooting Your PC Workstation and Using the Setup Program

This chapter can help you solve problems that you may encounter when using your PC Workstation and describes how to use the HP Setup program.

3 Troubleshooting Your PC Workstation and Using the Setup Program

Solving Problems

If you have a problem with your PC Workstation, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance.

If Your PC Workstation Does Not Start

If Your PC Workstation Has a Hardware Problem

❒ If nothing appears on your display, turn to page 56. ❒ If an error message appears:

• If a System ROM message appears, turn to page 57.

• If a Power-On-Self-Test error appears, turn to page 58.

• If a Power-On-Self-Test error prevents your PC Workstation from

starting, turn to page 58.

• If a BIOS message prevents your PC Workstation from starting,

turn to page 60.

• If an Operating System message prevents your PC Workstation

from starting, turn to page 61.

❒ If your display does not work, turn to page 62. ❒ If your keyboard or mouse does not work, turn to page 63. ❒ If your printer does not work, turn to page 64. ❒ If the flexible disk drive does not work, turn to page 65. ❒ If the hard disk does not work, turn to page 65.

• If the hard disk activity light does not work, turn to page 66.

❒ If an accessory board does not work, turn to page 66.

54 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

Solving Problems

If Your PC Workstation Has a Software Problem

If Your PC Workstation Has a Networking Problem

❒ If you have forgotten your passwords, turn to page 67. ❒ If you can’t start the Setup program, turn to page 68. ❒ If the date and time are incorrect, turn to page 68.

Use the network SETUP utility to troubleshoot your network adapter.

The

SETUP utility is provided on the Drivers CD-ROM and is described

in the Network Administrator’s Guide (also on the Drivers CD-ROM).

If You Cannot Solve the Problem

If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 5 HP Support and Information Services for information on getting help from your HP Reseller or from your nearest HP Customer Support Center.

English 55

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Does Not Start

If Your Display is Blank and There Are No Error Messages

1 Make sure that all cables and power cords are firmly plugged in.

2 Make sure the power outlet is working.

3 Check that the computer and display are turned on. (The power light

should be illuminated.)

4 Check the display’s contrast and brightness settings.

5 If the PC Workstation still does not work:

a Turn off the display, the computer, and all external devices. b Unplug all power cords and cables, noting their positions. c Remove the cover (refer to page 24). d Check that the processor is correctly installed (refer to page 49). e Check that the memory modules are correctly installed (refer to

page 30).

f Check that accessory boards are firmly seated in their slots (refer

to page 32).

g Verify that any switches and jumpers on the accessory boards are

properly set (refer to the manuals that came with each board).

h Check that the switches on the system board are properly set

(refer to page 101).

i Replace the cover (refer to page 24). j Connect all cables and power cords (refer to chapter 1). k Turn on the display and computer.

If your PC Workstation still does not start, remove all boards and accessories, except the hard disk drive and the video board. Start the PC Workstation. If it now works, add the boards and accessories one at a time to determine which one is causing the problem.

56 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Does Not Start

If an Error Message Appears

If a System ROM Message Appears

If the following system ROM error message appears:

Cannot display error messages Flash ROM may be defective

the contents of the system ROM are corrupted or incomplete, and you will need to update the system BIOS using the HPInit utility.

Contact your HP reseller (or your HP sales office) to get an HPInit utility diskette and the latest system BIOS for your PC Workstation by mail.

NOTE Please specify the model number of your HP Vectra PC Workstation

when ordering the HPInit utility and the latest system BIOS. If you have access to a PC with a modem or network connection, which functions correctly, you can retrieve the latest system BIOS from one of the HP Information Services described in chapter 5 HP Support and Information Services.

To update the system BIOS:

1 Insert the HPInit utility diskette in drive A. 2 Switch the computer OFF and then ON, and follow the instructions

until the procedure finishes. Do NOT switch off the computer until the system BIOS update procedure has completed (successfully or not) since irrecoverable damage to the ROM may occur.

3 Remove the HPInit utility diskette.

4 Switch the computer OFF and then ON to initialize the system ROM.

English 57

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Does Not Start

If an Error is detected by the Power-On-Self-Test

If an error is detected when the PC Workstation starts, the Error Message Utility (EMU) is launched.

• Follow the instructions provided by the EMU.

• If prompted by the EMU, press to run Setup and correct the

error (refer to page 72 for information on using Setup).

• Press to continue and ignore the error. (It is recommended that

you fix the error before proceeding, even if the PC Workstation appears to start successfully.)

Corrective actions for errors that may prevent your PC Workstation from starting are described in the following table.

Power-On-Self-Test Errors that May Prevent Your PC Workstation From Starting:

0130, 0241 0280

0250 What you should do:

06xx What you should do:

What you should do: 1 Ensure the configuration stored in CMOS memory has not been cleared

by the system board switch (refer to page 101).

2 Run Setup to correct the configuration information. 3 If all the above fail to correct the problem, the system board may need

to be replaced. Contact your service representative.

1 Run Setup and correct the errors highlighted by the Setup program. 2 Ensure the configuration stored in CMOS memory has not been cleared

by the system board switch (refer to chapter 4). Make a written note of the configuration.

3 If the hardware was changed, run Setup to update the configuration

information.

1 Ensure that nothing is pushing down on the keyboard, and that no key is

stuck down.

2 If the problem persists, contact your service representative.

58 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Does Not Start

61xx, 6500, 6510, 6520 8x06

65xx, 66xx What you should do:

8060 What you should do:

What you should do: 1 Ensure the memory modules are installed correctly (refer to chapter 2).

2 If this does not fix the problem, initialize the system ROM (refer to “If You

Can’t Start the Setup Program” in this chapter on page 68).

3 If the problem persists, the system board may need to be replaced.

Contact your service representative.

1 Disable all shadowing with the Setup program. 2 If this fails to correct the problem, the system board may need to be

replaced. Contact your service representative.

1 Check that the hard disk drive has not been disabled with the Setup

program.

2 Check that the disk power and data cables are correctly connected (refer

to chapter 2).

English 59

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Does Not Start

BIOS Error Messages that May Prevent Your PC Workstation From Starting:

Insert system diskette in drive. Press any key to continue.

Boot program in first sector of diskette is invalid, cannot start from this diskette. Cannot start from hard disk.

Missing operating system

Explanation:

• there is no operating system installed on your hard disk

• there is no operating system on the diskette in drive A

• the hard disk drive is disabled, or not present.

What you should do: Install an operating system on the hard disk or insert a diskette with an operating system, and press any alphanumeric key to continue.

Explanation: There is a problem with the disk drive, or the disk drive is not properly formatted.

What you should do: Insert a diskette with the proper operating system, and press any alphanumeric key to continue.

Explanation: You tried to start the PC Workstation but the system could not find the operating system.

What you should do: Run Setup and make sure the hard disk has been correctly configured

60 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Does Not Start

System boot process failed. Press any key to try again.

Explanation: You tried to start the PC Workstation but the system could not find the operating system.

What you should do:

• check the diskette contains the operating system

• check the hard disk contains the operating system

• ensure “start from the flexible disk” or “start from the

hard disk” is enabled in Setup

• for a network, ensure “remote start” is enabled in Setup.

Operating System Messages that May Prevent Your PC Workstation From Starting:

Non-system disk or disk error

Not ready error reading (or writing) drive x

What you should do: Remove the diskette, or replace it with the proper operating system diskette, and press any alphanumeric key to continue.

Explanation: The device specified in the error message is not ready to accept or transmit data. This could occur if:

• The diskette has not been inserted correctly. If this is the problem, reinsert the diskette and type ‘‘R’’ (for Retry).

• The printer is not working—ensure it is on and ready to print.

• The device has been disabled using Setup.

English 61

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has a Hardware Problem

This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse.

If Your Display Does Not Work

If nothing is displayed on the screen, but the PC Workstation starts and the keyboard, disk drives, and other peripheral devices seem to operate properly:

1 Check that the brightness and contrast controls are properly set.

2 Make sure that the display is plugged in and switched ON. 3 Ensure that the display video cable is correctly connected to the

display and to the PC Workstation.

4 Switch off the display, and unplug it from the power outlet. Examine

the video cable pins to see if they are bent. If they are, carefully straighten them.

If the display image is not aligned with the screen (usually when you change resolutions), use the display’s controls to center the image. Refer to the display manual for instructions.

If the screens generated by your software applications do not appear correct, check the application’s manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use the HP Setup program to select the correct refresh rate.

If the display works correctly during the Power-On-Self-Test (POST), but goes blank when the operating system starts, restart the PC Workstation and check that the amount of video memory detected by the POST is correct.

62 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has a Hardware Problem

If Your Keyboard or Mouse Does Not Work

1 Ensure that the keyboard or mouse is correctly connected.

2 Ensure that the mouse driver is installed correctly. (Choose a



Logitech

mouse driver for your operating system.)

3 Clean the mouse ball and rollers as shown in the figure below (use a

non-residual contact cleaner).

Remove the mouse ball

Clean the mouse rollers

Clean the mouse ball

English 63

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has a Hardware Problem

If Your Printer Does Not Work

1 Verify that the power cord is plugged into the power outlet and into

the printer.

2 Make sure the printer’s power switch is ON.

3 Check that the printer is on-line.

4 Examine the paper feed mechanism for a paper jam. 5 Verify that you have the correct cable for the printer. Make sure that

it is securely connected to the correct connector (port) on the PC Workstation and printer.

6 Make sure that the printer is configured correctly for the PC

Workstation and for the application.

a Ensure that the PC Workstation’s port has been correctly

configured with the Setup program.

b Make sure the printer is correctly set up for your operating

system.

c Ensure the software application’s “print” menu has been

correctly set up. (Refer to the manual supplied with the software.)

7 Check that the PC Workstation’s port is working properly by

connecting another printer to the port.

8 If the printer displays an error message, refer to the printer’s manual

for help.

64 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has a Hardware Problem

If the Flexible Disk Drive Does Not Work

1 Ensure you are using a formatted diskette and it is inserted

correctly.

2 Check you are using a diskette that is the right density. You should

use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette).

3 Check that the flexible disk drive has not been disabled in Setup

(refer to page 72).

a There are two options in the

Security Features section of

Setup which may be used to disable or enable:

• the flexible disk drives

• writing to flexible disks.

b There is one option in the

Start-Up Center which may be used

to disable or enable:

• start (boot) from flexible disks

4 Check that the disk power and data cables are correctly connected

(refer to chapter 2).

5 Clean the flexible disk drive using a “wet-cleaning diskette kit” (this

kit may be purchased from most resellers).

If the Hard Disk Does Not Work

1 Check that the hard disk drive has not been disabled in Setup (refer

to page 72).

• There is an option in the Security Features section of Setup

which may be used to disable or enable the hard disk drives

• the Start-Up Center may be used to disable or enable starting

from a hard disk.

2 Check that the disk power and data cables are correctly connected

(refer to chapter 2).

3 Check that power management has been correctly configured.

English 65

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has a Hardware Problem

If the Hard Disk Activity Light Does Not Work

If the hard disk activity light does not flicker when the PC Workstation is accessing the hard disk drive:

1 Check that the control panel connector is firmly attached to the

system board.

2 Check that the disk power and data cables are correctly connected

(refer to chapter 2).

If an Accessory Board Does Not Work

Perform the following checks:

1 Ensure the board has been firmly installed in the accessory board

slot (refer to chapter 2)

2 Ensure the board is not using memory, I/O addresses, an IRQ, or

DMA channel also being used by the PC Workstation. Refer to the board’s manual for details.

3 Check that the PC Workstation has been configured correctly in

Setup.

4 If the problem persists, contact the accessory board vendor.

66 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has a Software Problem

If You Have Forgotten Your Password

❒ If you forget the User Password and the System Administrator

Password is set and known:

1 Restart the PC Workstation. If the keyboard is locked, unplug the

power cord and plug it in again.

2 Wait for the message

<F2=Setup>.

3 Press to start Setup.

4 Type the System Administrator Password to enter Setup. 5 Highlight the

User Password field and set a new User Password.

6 Press to save the new User Password and exit Setup.

❒ If you forget both the User Password and the System Administrator

Password:

1 Switch off the PC Workstation and remove the computer’s cover

(refer to chapter 2).

2 Set switch 2 (PSWRD) on the system board switch block to ON

(refer to chapter 4 for the switch location).

3 Replace the PC Workstation’s cover and switch it on. Allow it to

complete its startup routine.

4 Switch off the PC Workstation and remove the cover. 5 Reset switch 2 (PSWRD) to OFF.

6 Replace the computer’s cover (refer to chapter 2).

7 Switch on the PC Workstation and allow it to complete its startup

routine.

8 Press when prompted to use Setup. 9 Set new User and System Administrator Passwords.

10 Press to save the new passwords and exit Setup.

English 67

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has a Software Problem

If You Can’t Start the Setup Program

This may happen if the copy of the PC Workstation’s configuration stored in memory is corrupted. You will need to erase this bad configuration.

To clear the configuration: 1 Switch off the PC Workstation and remove the cover (refer to

chapter 2).

2 Set the system board switch 1 (CONFG) on the switch block to ON

to clear the configuration (refer to page101 for the switch location).

3 Replace the cover and switch on the PC Workstation to erase the

memory.

4 Check that error codes

the PC Workstation has started.

5 Switch off the PC Workstation and remove the cover. 6 Set the system board switch 1 (CONFG) on the switch block to OFF

to re-enable the configuration.

7 Replace the cover (refer to chapter 2). 8 Switch on the PC Workstation and run Setup by pressing when

<Setup=F2> appears. (Error code 0130 will appear when the PC

Workstation starts.)

9 Press to save the configuration and exit from Setup.

0240 and 0130 are displayed, and wait until

If the Date and Time Are Incorrect

The date and time can be incorrect because the time has changed for the seasons, or because the PC Workstation has been unplugged from the power too long, and the Gold Capacitor which supplies power to the CMOS memory has discharged. To recharge the Gold Capacitor, plug the PC Workstation into the power for one hour (there is no need to start the PC Workstation).

You can install an external battery that will keep track of the date and time if the PC Workstation is unplugged for more than one week (the external battery connector is shown on page 100). Contact your HP dealer for complete information about installing an external battery.

Use the Setup program to change the date and time.

68 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has an Audio Problem

No Sound When Running Any Applications

No Output from the 8bit or 16-bit Digitized Sounds

First, check that the output volume is not set to zero. Use the volume control on the front panel. Make sure the headphones are not connected directly to the CD-ROM drive (see the connection information in chapter 1).

Remember also that plugging the headphones into the front panel cuts out sound to the internal speaker and to external speakers connected to the audio Stereo Out jack.

When your PC Workstation starts up, the integrated audio interface may have no IRQ or DMA settings. These settings are initialized by software upon startup. Your system files may not have the necessary entries. Run the Setup program to configure the IRQ and DMA settings.

Absence of sound can also be caused by a hardware conflict. Hardware conflicts occur when two or more peripheral devices compete for the same signal lines or channels. Conflicts between your audio interface and another peripheral device might be due to the settings of the I/O addresses, IRQ channel, or DMA channel. To resolve the conflict, change the settings either of the audio interface or of any other ISA accessory in your system.

This might be due to the DMA channel selected. If you hear no output from both the 8-bit and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating system’s audio control software to change the audio interface’s DMA channel or IRQ setting.

The Volume is Too Low The computer has two output jacks, Stereo Out on the rear of the

computer and a headphones jack on the front panel, which provide the same output signal. This is a low-distortion output that cannot drive (without amplification) low-impedance devices such as speakers. If you plug devices with a low-impedance (less than 32 ohms) into the Stereo Out jack or the headphones jack, the volume will be low.

English 69

3 Troubleshooting Your PC Workstation and Using the Setup Program

If Your PC Workstation Has an Audio Problem

Audio Input from the Microphone is Too Low, or No Audio At All

Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm dynamic type.

Humming Noise If the power grounding of your audio components is inadequate, a

humming noise may be generated. This may happen if your PC Workstation is connected to a hifi system. Plug all devices into adjacent power outlets (outlets within 5 cm / 2 inches of each other), or use line filters.

Occasional Crackles When Playing Back Sounds

The PC Workstation Hangs While Recording

These crackles are usually the result of your PC Workstation being unable to transfer audio samples within the required time. A solution is to use a lower sampling rate. Recording and playing back at 22 kHz is less demanding upon system resources than recording audio at 44 kHz.

Uncompressed digital audio can eventually fill your hard disk. For example, one minute of stereo sound recorded at a resolution of 44 kHz will occupy about 10.5 MB. Before recording, check that there is enough free space on your hard disk.

Data compression can reduce the space required. The A-law and µ-law hardware compression used by the audio interface enables the sampling of sound at a resolution of 16-bits, but it generates the same quantity of data as an 8-bit sample.

70 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

If the CD-ROM Drive Has a Problem

Check that the software is correctly installed and the system correctly configured before removing your computer’s cover to check the CDROM cable connections and jumper settings.

No Sound from the CD-ROM Drive

If you are having problems with sound when playing a CD:

• Check that the volume control (if present) on the CD-ROM drive

front panel is not set to the minimum.

• Ensure that the disk in the CD-ROM drive is an audio disk and not a

Photo CD or data CD.

• If using headphones or external speakers, check that they are

properly connected (see chapter 1).

• Check that the CD audio cable is correctly installed and is connected

to the system board.

CD-ROM Drive is Idle If the CD-ROM drive does not appear to be working, try accessing the

disk by clicking on the CD-ROM drive icon or drive letter assigned to the CD-ROM drive by your operating system.

WARNING Be sure to disconnect the power cord and any telecommunication

cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electric shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by qualified service personnel only. Do not attempt to make any adjustment of the unit. This PC Workstation is a class I laser product. Refer to the label on the CD-ROM drive for power requirements and wavelength.

English 71

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Setup is an integrated (ROM-based) program that displays the PC Workstation’s configuration. Configuration information for associated PC Workstation features is grouped together to make it easier to find.

Check the configuration when you first use the PC Workstation and each time after you install, remove, or upgrade accessories.

NOTE If you are unable to change the PC Workstation’s configuration, check

that you entered the correct password when you started Setup.

Starting the Setup Program

1 Turn on the PC Workstation and the display.

If the PC Workstation is already turned on, save your data, shut down your operating system, and restart the PC Workstation.

2 Press while

<Setup=F2> appears for only a few seconds, just after the beeps

<Setup=F2>is displayed on the screen.

<Setup=F2>

signalling the end of the self-test.

72 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

3 The PC Workstation’s Setup program will appear, initially showing

the items in the Configuration Summary, which are are for information only and cannot be changed.

Setup xxx.xx.xxx.xx F1=Help On/Off

Date (Year/Month/Day) . . . . . . . . 1996 / 01 / 01

Time (Hour/Minute/Second) . . . . . . 09 : 10 : 35

HP VECTRA XW

CONFIGURATION SUMMARY

System BIOS Version . . . . . . . . xx.xx.xx

Processor . . . . . . . . . . . . . Pentium(TM) Pro, 200 MHz

Memory . . . . . . . . . . . . . . xx MB

IDE Hard Disk Drives . . . . . . . No IDE disk detected

• To change a setting, move the highlight to the desired line and

follow the instructions on the bottom of the screen.

• Use the or keys to move the highlight from one line to

another.

• Use the or key to display available values.

• Use the key to set the numeric keypad to cursor control or

Num Lock

numerics.

• Use the key to display the first Setup screen.

• Use the key to display help (press it again to turn the help

Home

off).

• Use the key to save your settings and exit Setup.

• Use the key to print the Setup configuration.

• Use the key to exit Setup without saving any changes.

English 73

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Understanding the Setup Program

This section of the book only explains the important Setup options that are not described elsewhere in this User’s Guide.

The built-in Setup program is accessed by pressing during the PC Workstation’s Power-On-Self-Test. For more information about Setup options, highlight an option and press for context-sensitive online help. If you have a printer connected to your computer, press to print out the current Setup configuration.

NOTE The Setup options displayed on your screen may be different from those

described here.

Viewing the Configuration Summary

This screen provides information about your computer’s configuration. These items are for information only and cannot be changed.

Setup xxx.xx.xxx.xx F1=Help On/Off

CONFIGURATION SUMMARY

System BIOS Version . . . . . . . . xx.xx.xx

Processor . . . . . . . . . . . . . Pentium(TM) Pro, xxx MHz

Memory . . . . . . . . . . . . . . xx MB

IDE Hard Disk Drives . . . . . . . CD-ROM

HP 10/100 MBps Network Interface . 100 xx MAC Address: 080009-xxxxxx

74 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Viewing the LAN Adapter Type

Optimizing the System BIOS

The configuration summary shows the type of LAN adapter your PC Workstation has.

CONFIGURATION SUMMARY

System BIOS Version . . . . . . . . xx.xx.xx

Processor . . . . . . . . . . . . . Pentium(TM) Pro, xxx MHz

Memory . . . . . . . . . . . . . . xx MB

IDE Hard Disk Drives . . . . . . . CD-ROM

HP 10/100 MBps Network Interface . 100 BT MAC Address:080009-xxxxxx

Highlight the Operating System option and select the name of the operating system installed on your computer. The system BIOS will optimize your PC Workstation for your operating system.

Setup xxx.xx.xxx.xx F1=Help On/Off

USER PREFERENCES

Operating System . . . . . . . . . Windows NT

User Password . . . . . . . . . . . Not Set

English 75

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Changing User Preferences

Some of the User Preferences options will not be available if you have selected

Highlight the

Operating System . . Windows 95.

Space-bar Power On option and select Enabled if you

want to use the space bar on your keyboard to switch on your computer.

Setup xxx.xx.xxx.xx F1=Help On/Off

USER PREFERENCES

Operating System

User Password . . . . . . . . . Not Set/Set

Key Autorepeat Speed . . . . . . 2 to 30 per second

. . . . . . . . Windows 95/OS2/Windows NT/Others

1. Be sure to verify that Windows NT is selected.

To speed up the computer’s power-on self-test, highlight and select

Disabled

Memory Test

Viewing Memory Size Check that Setup has detected the memory and configured the Memory

Size

fields correctly. Check the TOTAL memory size and, if it is wrong,

check that you have installed the memory modules correctly.

Setup xxx.xx.xxx.xx F1=Help On/Off

COMPUTER INFORMATION

Memory Size (1 MB = 1024 KB)

Base, on System Board . . . . . . 640 KB

Base, on Accessory Board . . . . 0 KB

Base, TOTAL . ..... . . . . . 640 KB

Reserved . . . . . . . . . . . . 384 KB

Extended . . . . . . . . . . . . 13312 KB (13.0 MB)

TOTAL . . . . . . . . . . . . . . 14336 KB (14.0 MB)

Memory Hole Below 1 MB . . . . . . Base = D400h Size=16KB

76 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Configuring IDE Devices Most IDE devices (for example, hard disk drives and CD-ROM drives)

are automatically detected by the Setup program. If your IDE hard disk has more than 1023 cylinders, highlight select:

Automatic if you use MS-DOS, Windows NT, Windows 95 or OS/2.

❒

Choose

Automatic.

❒ Extended CHS if you use NetWare

Standard CHS if you use UNIX or Banyan Vines.

❒

If no devices are installed on the second IDE channel, you should highlight

Secondary Integrated Channel and select Disabled.

This will make more system resources available for other system components.

Setup xxx.xx.xxx.xx F1=Help On/Off

IDE Primary Channel

Device 1 . . . . . . . . . . . . 840 MB

Device 2 . . . . . . . . . . . . None or SCSI

Data Transfer Speed . . . . . . . Optimized

Translation Method . . . . . . . Standard CHS/Ext.CHS/Auto

Primary Integrated Channel . . . Enabled/Disabled

Translation Method and

IDE Secondary Channel

Device 1 . . . . . . . . . . . . CD-ROM

Device 2 . . . . . . . . . . . . None or SCSI

Data Transfer Speed . . . . . . . Optimized

Translation Method . . . . . . . Standard CHS/Ext.CHS/Auto

Secondary Integrated Channel . . Enabled/Disabled

English 77

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Configuring the SCSI Interface

You can install and use a SCSI host adapter board, and also use the integrated SCSI interface. However, if you want to use the SCSI host adapter board only, you can disable the integrated SCSI interface. To disable the integrated SCSI interface, highlight the

Interface

Integrated SCSI Interface

Integrated Interface . . . . . . Enabled/Disabled

SCSI BIOS . . . . . . . . . . . . Not Available/Enabled

Ultra SCSI . . . . . . . . . . . Automatic/Enabled/Disabled

option and select Disabled.

Setup xxx.xx.xxx.xx F1=Help On/Off

Integrated

The use of Ultra SCSI (20 MB/s transfer rate) imposes restrictions on SCSI bus traffic. By default, the system BIOS will ensure data integrity by automatically disabling Ultra SCSI (to a 10 MB/s transfer rate) whenever an external SCSI device is connected.

Ultra SCSI field can be set to one of the following:

The

❒

Automatic (Default setting)

Ultra SCSI is automatically disabled when the BIOS detects an external SCSI device. Inversely, Ultra SCSI is automatically enabled when no external SCSI device is detected. To avoid potential data corruption problems, it is recommended that you keep this default setting.

Enabled

❒

Ultra SCSI is permanently enabled, regardless of the presence or absence of external SCSI devices. To avoid data corruption, use this setting with caution and only under the following conditions:

• One to three SCSI devices — overall cable length ≤ 3 m

• Four to seven SCSI devices — overall cable length ≤ 1.5 m.

❒

Disabled

Ultra SCSI is never enabled.

To access advanced SCSI device configuration options, restart the computer and press when the message

SCSISelect Utility

78 English

is displayed.

Press <F6> for

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Flexible Disk Drives If you install a flexible disk drive that uses the integrated disk interface,

the Setup program should detect and configure the drive automatically.

Security Features .

If you have two flexible disk drives, highlight select

Drive 1 or Drive 2. This is the drive your PC Workstation will

Bootable Drive and

use to start (boot) from a system diskette.

Setup xxx.xx.xxx.xx F1=Help On/Off

Flexible Disk Drives

Drive 1 . . . . . . . . . . . . . 3.5-inch, 1.44 MB

Drive 2 . . . . . . . . . . . . . None

Bootable Drive . . . . . . . . . Drive 1

Interface . . . . . . . . . . . . Integrated/Controller Board

If you install a flexible disk drive that has its own controller board, highlight the

Interface option and select Controller Board.

Configure the controller as described in its manual.

Setup xxx.xx.xxx.xx F1=Help On/Off

Security Features

System Administrator Password . . Not Set/Set Start with Keyboard Locked . . . Enabled/Disabled

Flexible Disk Drives . . . . . . Enabled/Disabled

Writing on Flexible Disks . . . . Allowed/Not Allowed

PnP Board Activation . . . . . . Full/None/Bootable only

English 79

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Using the Start-Up Center

The Start-Up Center lets you choose which system devices the computer can start (boot) from. Some options will not be available if you selected or

Start-Up Center

The

Operating System . . . Microsoft Windows NT, OS/2,

Other.

Setup xxx.xx.xxx.xx F1=Help On/Off

Control

Start from Flexible Disk . . . Enabled/Disabled

Start from CD-ROM . . . . . . . Enabled/Disabled

Start from Hard Disk . . . . . Enabled/Disabled

Start with Network . . . . . . Enabled/Disabled

Protocol . . . . . . . . . . . Not used/Novell/Microsoft

Priority Selected

Priority 1 . . . . . . . . . . . Flexible Drive

Priority 2 . . . . . . . . . . . IDE Hard Disk

Priority 3 . . . . . . . . . . . SCSI Hard Disk

Priority 4 . . . . . . . . . . . Network

Priority Selected items are for information only and cannot

be changed.

Parallel Ports and Serial Ports

Use these options to select a combination of I/O address and IRQ channel for the parallel port and for the serial ports.

To configure a parallel port mode, highlight

Centronics, EPP, or ECP.

select

Parallel Port . . . . . . . . . . . Parallel 1 (378h, IRQ7)

Parallel Port Mode . . . . . . . . Centronics/EPP/ECP

Serial Port A . . . . . . . . . . . Serial 1/2/3/4/Off

Serial Port B . . . . . . . . . . . Serial 1/2/3/4/Off

80 English

Parallel Port Mode and

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Configuring Audio Use these options to reserve system resources for the computer’s

audio interface.

IRQ line and select Used by an

Selecting the IRQs Used by Accessory Boards

integrated SoundBlaster

If you do not want to use the audio interface, you should highlight the

Audio Interface option and select Disabled. This will make more

system resources available for other system components.

Audio

Audio Interface . . . . . . . . . Enabled/Disabled

Base I/O Address . . . . . . . . 220/240/260/280

IRQ Channel . . . . . . . . . . . 5/7/10

8-bit DMA Channel . . . . . . . . 1/3

16-bit DMA Channel . . . . . . . 5/7

MIDI Port base I/O address . . . 330h/300h

Joystick/Game Port . . . . . . . Enabled/Disabled

If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must highlight the appropriate

ISA Board

. This allows PC Workstation devices to be automatically configured. You should always leave at least one IRQ free for use by the installed PCI devices.

IRQ Map for Accessory Boards

IRQ 9 . . . . . . . . . . . . . . Used by an ISA Board

IRQ 10 . . . . . . . . . . . . . Available for PCI

IRQ 11 . . . . . . . . . . . . . Available for PCI

IRQ 15 . . . . . . . . . . . . . Available for PCI

IRQ 12 used for . . . . . . . . . . Mouse/Accessory Board

IRQ 12 is used by the mouse. If you do not use a mouse, IRQ 12 can be used by accessory boards.

English 81

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Using the SCSISelect Utility

ATTENTION The SCSISelect utility is intended for advanced users only.

Note that the SCSISelect options displayed on your screen may be different from those described here.

The SCSISelect utility is accessed by pressing when prompted during the PC Workstation’s start-up process.

Viewing the Options menu

When you run the SCSISelect utility, the Options menu is displayed.

SCSISelect(TM) Utility v1.xxx

Would you like to configure the interface, or run the SCSI disk utilities? Select the option and press <Enter>. Press <F5> to switch between color and monochrome modes.

Configure/View Interface Settings

Arrow keys to move cursor, <Enter> to select option, <Esc> to exit

Options

SCSI Disk Utilities

Use the and keys and the key to make selections in the SCSISelect utility. Press at any time to return to the previous menu.

82 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Configure/View Interface Settings Menu

We recommend that these settings are not changed.

SCSISelect(TM) Utility v1.xxx

Configuration

SCSI Bus Interface Definitions

Interface SCSI ID . . . . . . . . . . . . . . . 7

SCSI Parity Checking . . . . . . . . . . . . . . Enabled

Additional Options

Boot Device Options . . . . . . . . . . . . . . Press <Enter>

SCSI Device Configuration . . . . . . . . . . . Press <Enter>

Advanced Configuration Options . . . . . . . . . Press <Enter>

<F6> - Reset to Interface Defaults

Arrow keys to move cursor, <Enter> to select option, <Esc> to exit

SCSI Channel Interface Definitions:

• Interface SCSI ID

Changes the interface SCSI ID from its default value of 7 (which has the highest priority on the SCSI bus).

• SCSI Parity Checking

Enable or disable host adapter SCSI parity checking. You should disable SCSI Parity Checking if any attached SCSI devices do not support SCSI parity (most currently available SCSI devices do support SCSI parity).

Additional Options:

• Boot Device Options

Press to display the Boot Device Configuration menu.

• SCSI Device Configuration

Press to display the SCSI Device Configuration menu.

• Advanced Configuration Options

Press to view the Advanced Configuration Options menu.

English 83

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

Boot Device Configuration Menu

This menu lets you configure the SCSI boot device. To know the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities. To do this,

SCSI Disk Utilities in the Options menu of the SCSISelect

select utility (see page 82).

SCSISelect(TM) Utility v1.xxx

Boot Device Configuration

Please run SCSI Disk Utilities to get present devices in your system.

Boot Target ID ............................................... 0

Options Listed Below Have NO EFFECT if Multiple Lun Support is Disabled

Boot Lun Number .............................................. 0

Arrow keys to move cursor, <Enter> to select option, <Esc> to exit

Use the and keys to move between options. Press to display a menu with a selection of values.

• Boot Target ID

This parameter is the SCSI ID of the device to boot on. The default value is 0.

• Boot Lun Number

More advanced SCSI drives can have several logical units. This option indicates the logical unit (or Lun) on which to boot for the drive chosen in the

84 English

Boot Target ID. The default value is 0.

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

SCSI Device Configuration Menu

This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which SCSI ID it uses.

SCSISelect(TM) Utility v1.xxx

SCSI Device Configuration

SCSI Device ID #0 #1 #2 #3 #4 #5 #6 #7 Initiate Sync Negotiation... yes yes yes yes yes yes yes yes Maximum Sync Transfer Rate.. 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0

Enable Disconnection........ yes yes yes yes yes yes yes yes

Options Listed Below Have NO EFFECT if the BIOS is Disabled

Send Start Unit Command.... no no no no no no no no

Arrow keys to move cursor, <Enter> to select option, <Esc> to exit

Use the and keys to move between options. Press to display a menu with a selection of values.

• Initiate Sync Negotiation

Some older SCSI-1 devices do not support synchronous negotiation. Set Initiate Sync Negotiation to

No for these devices.

• Maximum Sync Transfer Rate

Certain older SCSI-1 devices do not support Fast SCSI data transfer rates (typically 10.0, 8.0, and 6.7). Select a Maximum Sync Transfer Rate of 5.0 for these devices.

• Enable Disconnection

To optimize SCSI bus performance, Enable Disconnection should be

Yes when two or more SCSI devices are connected to the host

set to adapter. Set Enable Disconnection to

No to achieve slightly better

performance when only one SCSI device is connected to the SCSI bus.

English 85

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

• Send Start Unit Command

This option is not supported by some SCSI devices. Some SCSI devices require a jumper to be changed before they can respond to this command. When set to

Yes this option reduces the load on your computer’s

power supply by allowing the interface to power-up SCSI devices one-at-a-time when you start your computer. When set to

No each

SCSI device powers up at the same time.

Advanced Configuration Options Menu

It is recommended that these settings not be changed.

SCSISelect(TM) Utility v1.xxx

Advanced Configuration Options

Plug and Play Scam Support .................................. Enabled

Options Listed Below Have NO EFFECT if the BIOS is Disabled

Interface BIOS (Configuration Utility Reserves BIOS Space) .. Enabled

Support Removable Disks Under BIOS as Fixed Disks ........... Boot Only

Extended BIOS Translation for DOS Drives > 1 GByte .......... Enabled

Display <F6> Message During BIOS Initialization ............. Enabled

Multiple Lun Support ........................................ Disabled

BIOS Support for More Than 2 Drives (MS-DOS 5.0 and above) .. Enabled

Arrow keys to move cursor, <Enter> to select option, <Esc> to exit

Use the and keys to move between options. Press to display a menu with a selection of values.

• Plug and Play Scam Support

When enabled, this option automatically configures Plug and Play compatible SCSI devices. For SCSI devices that do not support Plug and Play, set this option to

Disabled. By default, it is enabled.

• Interface BIOS

The Interface BIOS is enabled by default.

86 English

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

• Support Removable Disks Under BIOS as Fixed Disks

When Boot Only is selected, only the removable media drive designated as the boot device is treated as a hard disk drive.

All Disks is selected, all removable-media drives supported by

If the BIOS are treated as hard disk drives. No removable-media drives are treated as hard disk drives when

Disabled is selected.

• Extended BIOS Translation for DOS Drives >1 GByte

This option is enabled by default with the following translation schemes:

❒ SCSI hard disks ≤ 1 GByte use a translation scheme of 64 heads,

32 sectors per track

❒ SCSI hard disks > 1 GByte use a translation scheme of 255 heads,

63 sectors per track.

• Display <F6> Message During BIOS Initialization

When enabled, this option displays the message Press <F6> for

SCSISelect Utility

during BIOS initialization. When disabled, this message is not displayed, although you can still press for the SCSISelect utility. This option is enabled by default.

• Multiple Lun Support

More advanced SCSI drives can have several logical units. This option lets you enable and disable support for SCSI devices with multiple logical units. It is disabled by default.

• BIOS Support for More Than 2 Drives

This option is only available if the interface BIOS is enabled. It lets you enable or disable BIOS support for between two to eight SCSI hard disk drives. This feature is supported by DOS 5.0 and above.

English 87

3 Troubleshooting Your PC Workstation and Using the Setup Program

Using the HP Setup Program

SCSI Disk Utilities When the SCSI Disk Utilities are selected from the Options menu, the

SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI bus. Use the and keys to highlight a device and press

to display the

• Format Disk

This utility can be used to perform a low-level format of a hard disk. Most SCSI disks are preformatted and do not need low-level formatting.

• Verify Disk Media

This utility scans for media defects on the selected SCSI device. Press the key to abort this utility.

Format Disk/Verify Media menu.

88 English

Hp Vectra XW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual