HP UPS R1500 Generation 2 User Guide
Part Number 419178-002
December 2009 (Second Edition)
© Copyright 2006, 2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intended audience
This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP assumes
you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in
products with hazardous energy levels.
Contents
Component identification ............................................................................................................... 6
UPS R1500 G2 overview .............................................................................................................................. 6
UPS front panel ............................................................................................................................................ 6
UPS front panel controls ................................................................................................................................ 7
UPS front panel LED indicators ....................................................................................................................... 8
UPS R1500 G2 NA/JPN/TWN rear panel..................................................................................................... 8
UPS R1500 G2 INTL rear panel .................................................................................................................... 9
Installation ................................................................................................................................. 11
Precautions ................................................................................................................................................ 11
Preparing to install the hardware ................................................................................................................. 11
Tools required .................................................................................................................................. 11
Selecting a site ................................................................................................................................ 11
Readying the equipment ................................................................................................................... 12
Installing the mounting rails ......................................................................................................................... 12
Installing the UPS ....................................................................................................................................... 16
Connecting the batteries ............................................................................................................................. 17
Attaching the UPS front bezel ...................................................................................................................... 18
Selecting the UPS voltage configuration ........................................................................................................ 19
Connecting the host computer ...................................................................................................................... 19
Connecting the serial communications port ......................................................................................... 20
Connecting the USB communications port ........................................................................................... 20
Connecting the Network Transient Protectors ................................................................................................. 20
Connecting the UPS to utility power.............................................................................................................. 21
Connecting devices to the UPS .................................................................................................................... 21
Powering up the UPS .................................................................................................................................. 22
Charging the UPS batteries ......................................................................................................................... 22
UPS operations ........................................................................................................................... 23
Modes of operation .................................................................................................................................... 23
Standby mode ................................................................................................................................. 23
Operate mode ................................................................................................................................. 23
Battery mode ................................................................................................................................... 24
Initiating a self-test ...................................................................................................................................... 24
Silencing an audible alarm ......................................................................................................................... 24
Powering down the UPS .............................................................................................................................. 24
Power management .................................................................................................................... 25
Power management software ....................................................................................................................... 25
Maintenance .............................................................................................................................. 26
Removing the UPS front bezel ...................................................................................................................... 26
Replacing the UPS option card .................................................................................................................... 26
Replacing the batteries ............................................................................................................................... 27
Important battery safety information ................................................................................................... 27
Battery care and storage guidelines ................................................................................................... 27
UPS battery replacement procedure ................................................................................................... 28
Testing the new battery module
.......................................................................................................... 29
Replacing the UPS ...................................................................................................................................... 29
Updating the UPS firmware ......................................................................................................................... 30
Configuring a USB to serial converter ................................................................................................. 30
Reassigning the USB COM ports........................................................................................................ 31
Cleaning battery spills ................................................................................................................................ 32
Troubleshooting .......................................................................................................................... 33
LED and audible alarm troubleshooting ........................................................................................................ 33
UPS does not start ...................................................................................................................................... 34
UPS operates on battery only ...................................................................................................................... 34
UPS frequently switches between utility and battery power ............................................................................. 34
UPS does not provide the expected backup time ........................................................................................... 34
UPS cannot communicate with the host computer ........................................................................................... 35
UPS emits a slight clicking noise .................................................................................................................. 35
Site wiring condition ................................................................................................................................... 35
Specifications ............................................................................................................................. 36
UPS physical specifications ......................................................................................................................... 36
UPS input specifications .............................................................................................................................. 36
UPS output specifications ............................................................................................................................ 36
Power protection specifications .......................................................................................................... 37
Voltage specifications ....................................................................................................................... 37
Output tolerance specifications .......................................................................................................... 37
Output feature specifications ............................................................................................................. 37
Battery specifications .................................................................................................................................. 37
Battery runtime ........................................................................................................................................... 38
Environmental specifications ........................................................................................................................ 38
Serial communications port pin assignment ................................................................................................... 38
Spares ....................................................................................................................................... 40
Ordering spares ......................................................................................................................................... 40
UPS spare parts list..................................................................................................................................... 40
Hardware options ...................................................................................................................................... 40
Technical support ........................................................................................................................ 41
Before you contact HP ................................................................................................................................ 41
HP contact information ................................................................................................................................ 41
Warranty information .................................................................................................................. 42
Limited warranty ........................................................................................................................................ 42
$250,000 Computer Load Protection Guarantee ........................................................................................... 42
Pre-Failure Battery Warranty ........................................................................................................................ 42
Recommended duration of use ..................................................................................................................... 43
Regulatory compliance notices ..................................................................................................... 44
Regulatory compliance identification numbers ............................................................................................... 44
Federal Communications Commission notice ................................................................................................. 44
FCC rating label .............................................................................................................................. 44
Class A equipment ........................................................................................................................... 44
Class B equipment ............................................................................................................................ 44
Declaration of conformity for products marked with the FCC logo, United States only ........................................ 45
Modifications ............................................................................................................................................. 45
Cables ...................................................................................................................................................... 45
Canadian notice (Avis Canadien) ................................................................................................................ 46
European Union regulatory notice ................................................................................................................ 46
Disposal of waste equipment by users in private households in the European Union .......................................... 46
Japanese notice ......................................................................................................................................... 47
BSMI notice ............................................................................................................................................... 48
Korean notice ............................................................................................................................................ 48
Battery replacement notice .......................................................................................................................... 48
Power cord statement for Japan ................................................................................................................... 49
Electrostatic discharge ................................................................................................................. 50
Preventing electrostatic discharge ................................................................................................................ 50
Grounding methods to prevent electrostatic discharge .................................................................................... 50
Acronyms and abbreviations ........................................................................................................ 51
Index ......................................................................................................................................... 52
Component identification
UPS R1500 G2 overview
The HP UPS R1500 G2 features a 1U rack-mount design and offers power protection for loads up to
1440 VA/1000 W (NA/TWN), 1200 VA/1000 W (JPN) or 1500 VA/1000 W (INTL).
To benefit from the latest product enhancements, update to the latest versions of UPS firmware and
software.
NOTE: To download the latest versions of UPS firmware and software, see the HP website
UPS front panel
(http://www.hp.com/go/rackandpower
).
Item Description
1 Battery compartment
2 Control buttons and LED display
Component identification 6
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