HP UPS Extended Runtime Module User Manual

HP UPS R3000 User Guide

Part Number 192131-007
December 2009 (Seventh Edition)

© Copyright 2000, 2009 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.

Intended audience

This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP assumes
you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in
products with hazardous energy levels.

Contents

Component identification ............................................................................................................... 6

UPS R3000 overview ................................................................................................................................... 6

UPS front panel ............................................................................................................................................ 6

UPS front panel controls ................................................................................................................................ 7

UPS front panel LED indicators ....................................................................................................................... 8

HP UPS R3000 models ................................................................................................................................. 8

UPS R3000 NA and R3000j JPN rear panel................................................................................................... 9

UPS R3000h NA and R3000h JPN rear panel .............................................................................................. 10

UPS R3000 INT rear panel ......................................................................................................................... 11

REPO port ................................................................................................................................................. 11

ERM rear panel .......................................................................................................................................... 12

Installation ................................................................................................................................. 13

Precautions ................................................................................................................................................ 13

Preparing to install the hardware ................................................................................................................. 13

Tools and materials .......................................................................................................................... 13

Selecting a site ................................................................................................................................ 14

Readying the equipment ................................................................................................................... 14

Installing the mounting rails ......................................................................................................................... 14

Installing the UPS ....................................................................................................................................... 18

Connecting the battery leads ............................................................................................................. 19

Attaching the UPS front bezel ............................................................................................................ 19

Connecting the serial communications port ......................................................................................... 19

Connecting the REPO port ................................................................................................................. 20

Connecting the ground bonding cable ............................................................................................... 22

Connecting the UPS to utility power.................................................................................................... 22

Connecting devices to the UPS .......................................................................................................... 23

Connecting the UPS cord retention clips ............................................................................................. 23

Charging the UPS batteries ............................................................................................................... 24

Starting power to the load ................................................................................................................. 24

Installing the ERM ....................................................................................................................................... 24

Attaching the ERM front bezel ........................................................................................................... 25

Switching off the ERM circuit breaker ................................................................................................. 25

Connecting the ERM to the UPS ......................................................................................................... 25

Switching on the ERM circuit breaker ................................................................................................. 26

Charging the ERM batteries ............................................................................................................... 26

UPS operations ........................................................................................................................... 27

Modes of operation .................................................................................................................................... 27

Standby mode ................................................................................................................................. 27

Operate mode ................................................................................................................................. 27

Configure mode ............................................................................................................................... 28

Auto-Bypass mode ............................................................................................................................ 28

Configuring the UPS ................................................................................................................................... 28

Available voltage settings ................................................................................................................. 30

Initiating a self-test ...................................................................................................................................... 30

Silencing an audible alarm ......................................................................................................................... 31

Verifying the REPO port connection .............................................................................................................. 31

Powering down the UPS .............................................................................................................................. 31

Power management .................................................................................................................... 32

Power management software ....................................................................................................................... 32

Maintenance .............................................................................................................................. 33

Removing the UPS front bezel ...................................................................................................................... 33

Removing the ERM front bezel ..................................................................................................................... 33

Replacing the UPS electronics module .......................................................................................................... 33

Replacing the UPS option card .................................................................................................................... 34

Replacing the batteries ............................................................................................................................... 35

Important battery safety information ................................................................................................... 35

Battery care and storage guidelines ................................................................................................... 36

Determining when to replace batteries ................................................................................................ 36

Obtaining new batteries ................................................................................................................... 36

UPS battery replacement procedure ................................................................................................... 36

Testing the new battery module .......................................................................................................... 38

Replacing the UPS ...................................................................................................................................... 38

Replacing the ERM ..................................................................................................................................... 38

Updating the UPS firmware ......................................................................................................................... 39

Configuring a USB to serial converter ................................................................................................. 39

Reassigning the USB COM ports........................................................................................................ 40

Troubleshooting .......................................................................................................................... 41

LED and audible alarm troubleshooting ........................................................................................................ 41

UPS is in Auto-Bypass mode ........................................................................................................................ 42

General alarm condition ............................................................................................................................. 42

Bypass is out of range ................................................................................................................................ 43

Battery condition ........................................................................................................................................ 43

UPS is on battery ........................................................................................................................................ 43

Input voltage is out of range ........................................................................................................................ 43

Utility power condition ................................................................................................................................ 44

Internal UPS fault condition ......................................................................................................................... 44

REPO condition .......................................................................................................................................... 44

Site wiring condition ................................................................................................................................... 44

Overload condition .................................................................................................................................... 44

UPS does not start ...................................................................................................................................... 44

Low battery shutdowns ................................................................................................................................ 45

UPS does not provide the expected backup time ........................................................................................... 45

UPS frequently switches between utility and battery power ............................................................................. 45

ERM cannot be configured from the UPS front panel ...................................................................................... 45

Specifications ............................................................................................................................. 46

UPS physical specifications ......................................................................................................................... 46

ERM physical specifications ......................................................................................................................... 46

UPS input specifications ................................................................................................

UPS output specifications ............................................................................................................................ 47

Power protection specifications .......................................................................................................... 47

Voltage specifications ....................................................................................................................... 47

Output tolerance specifications .......................................................................................................... 48

Output feature specifications ............................................................................................................. 48

Battery specifications .................................................................................................................................. 48

Battery runtime ........................................................................................................................................... 48

Environmental specifications ........................................................................................................................ 49

.............................. 46

REPO port specifications ............................................................................................................................. 49

Spares ....................................................................................................................................... 50

Ordering spares ......................................................................................................................................... 50

UPS spare parts list..................................................................................................................................... 50

ERM spare parts list .................................................................................................................................... 51

Hardware options ...................................................................................................................................... 51

Technical support ........................................................................................................................ 52

Before you contact HP ................................................................................................................................ 52

HP contact information ................................................................................................................................ 52

Warranty information .................................................................................................................. 53

Limited warranty ........................................................................................................................................ 53

$250,000 Computer Load Protection Guarantee ........................................................................................... 53

Pre-Failure Battery Warranty ........................................................................................................................ 53

Recommended duration of use ..................................................................................................................... 54

Regulatory compliance notices ..................................................................................................... 55

Regulatory compliance identification numbers ............................................................................................... 55

Federal Communications Commission notice ................................................................................................. 55

FCC rating label .............................................................................................................................. 55

Class A equipment ........................................................................................................................... 55

Class B equipment ............................................................................................................................ 55

Declaration of conformity for products marked with the FCC logo, United States only ........................................ 56

Modifications ............................................................................................................................................. 56

Cables ...................................................................................................................................................... 56

Canadian notice (Avis Canadien) ................................................................................................................ 57

European Union regulatory notice ................................................................................................................ 57

Disposal of waste equipment by users in private households in the European Union .......................................... 57

Japanese notice ......................................................................................................................................... 58

BSMI notice ............................................................................................................................................... 59

Korean notice ............................................................................................................................................ 59

Battery replacement notice .......................................................................................................................... 59

Taiwan battery recycling notice ................................................................................................................... 60

Power cord statement for Japan ................................................................................................................... 60

Electrostatic discharge ................................................................................................................. 61

Preventing electrostatic discharge ................................................................................................................ 61

Grounding methods to prevent electrostatic discharge .................................................................................... 61

Acronyms and abbreviations ........................................................................................................ 62

Index ......................................................................................................................................... 63

Component identification

UPS R3000 overview

The HP UPS R3000 features a 2U rack-mount design and offers power protection for loads up to 3000
VA/2700 W.

To benefit from the latest product enhancements, update to the latest versions of UPS firmware and
software.

NOTE: To download the latest versions of UPS firmware and software, see the HP website

UPS front panel

(http://www.hp.com/go/rackandpower

).

Item Description

1 Battery compartment

2 Control buttons

3 LED display

Component identification 6