• If further review is necessary, HP reserves the right to request the distributor invoice to ensure that the order was placed on
behalf of the end-user customer within the promotional purchase period.
• If the serial number(s) of your eligible new HP Product(s) is not listed on your Proof of Purchase(s),please write the serial
number(s) of your eligible HP Product(s) on the document prior to submitting.
• You must supply the serial number and make/model of the eligible trade-in product during this claiming step as part of the
Proof of Purchase.
Keep a copy of your entire claim for your records.
Importance note: Last day to submit a claim and proof of purchase is February 28, 2021. Each claim must be accompanied by proof
of purchase. Failure to attach will result in claim rejection.
4. Recycling trade-in product—You may recycle your eligible trade-in, large-format printer through HP by visiting hp.com/recycling or
discussing recycling options with your HP U.S. Authorized Reseller.
5. Cashback
1
—Please allow eight (8) weeks from claim completion email for receipt of your cash-back payment For questions regarding
the status of your submission, please email hpsupport@perks.zendesk.com.
Trade-in products
•
The Trade-in Product(s) must be located in the U.S.
• Trade-in Product(s) must be able to be powered on. The Trade-in Product(s) must be complete and in good working condition.
"Complete" means that the Trade-in Product(s) will include, at a minimum, all hardware, software, and component parts and copies
of all applicable license(s) needed for the Trade-in Product(s) to operate. "Powered on" means that, at a minimum, all parts of the
Trade-in Product(s) will be capable of being turned on.
B. Disclaimers
End-user Customer transactional sales
• End-user Customer may submit claim as a Participant in this program. This is only valid when the cash-back was not awarded upfront by
the Reseller to the End-user Customer on the Proof of Purchase.
Reseller involvement
•
Reseller may submit claims on behalf of their end-user customer by following the same claim process outlined above.
• The Reseller must pass the full cashback amount to the customer first. It must be clearly indicated on the Proof of Purchase that the credit
has been given upfront to the customer.
• HP will not compensate Resellers for discounts that exceed the promotion cashback allowance.
• HP Upgrade to PageWide XL January 2021
promotion is an end-user customer trade-in promotion.
•
Participation in the HP Upgrade to PageWide XL January 2021 promotion indicates that end-user customer agrees that its reseller, and
not HP, is solely responsible for any negotiated sums exceeding HP's authorized trade-in values.
• Reseller may not substitute other
Trade-in Product(s) or submit Trade-in Product(s) serial number not owned by end-user customer.
• If Printer rebate is being passed on to end-user customer upfront by Reseller, end-user customer Proof of Purchase must show line item
detailing HP Upgrade to PageWide XL rebate amount being deducted from printer price to arrive at net printer price.
Leased or Contractually-placed product
This promotion is valid only in the U.S. and available for new lease/contractual agreements entered into between a Reseller and End-User Customer
if the following
conditions are met:
• The new lease/contractual agreement must be for at least a one-(1) year term and the newly leased/contractual unit must replace an
older eligible product (HP
or Non-HP) that is being removed from service;
• The Proof of Purchase submitted with the claim must list the leasing/contractual services of the item being placed(e.g. for lease of an HP
Product XXX
applicable (date) through (date));
• Both the new lease/contractual HP Product and the Trade-in Product(s) must be an eligible product(s);
• The Reseller must pass the full cashback amount to the customer first. It must be clearly indicated on the Proof of Purchase that the credit
has been given upfront to the customer as part of the lease/contractual price.
Government or Education involvement
Government customers are legally identified Federal, State, or Local government organizations within the U.S. Cashback payments will be issued in
the name of the government organization only. Education customers are higher education institutions and schools (K12), both public and private,
within U.S. Cash back payments will be issued in the name of the educational institution only.
C. Terms and conditions
1. To take advantage of the Program, Participants must complete the online claim form (available at www.hp.com/go/cashin), and attach proof of
purchase for the HP Products in the form of the seller’s invoice, or lease or contractually-placed document, including serial number(s), via scan.
IMPORTANT: Each claim must be accompanied by the proof of purchase. Failure to attach will result in claim rejection.
Proof of order will not be accepted.