HP Upgrade to Latex User Manual

HP Upgrade to Latex
January-February

2021

promotion

Terms and Conditions

A. HP Upgrade to Latex January-February 2021 Program Structure

• Within the framework of the HP Upgrade to Latex January-February 2021 program, “Participants” (as defined below) may claim

cashback awards by purchasing Qualifying HP Latex 570 Printer (referenced in section D below) and submitting a claim in accordance with
the following terms and conditions.

• The HP Upgrade to Latex January-February program is referred to in the following terms and conditions as the “Program”.

Participants

• Only End-User Customers are allowed to participate in this Program and claim and receive any cashback award.

• Resellers may submit claims on behalf of their customers.

• The Reseller must pass the full cashback amount to the customer first. It must be clearly indicated on the invoice or lease that the credit has

been given upfront to the customer as part of the purchase or lease price.

• The company claiming and entitled to receive the cashback award is referred to in these terms and conditions as the “Participant”.

Products

• The list of eligible HP Latex products can be found in section D of this document.

• Any eligible products purchased under the Program are referred to in these terms and conditions as “HP Products”.

• The Program is not valid if the HP Products are rented or leased to a third party including but not limited to Facilities Managed placement

arrangements.

• Only new HP Products are eligible to take part in the Program. The promotion is not valid on refurbished printers, printers purchased /leased

through Internet auctions, or from any other unauthorized reseller of HP products. The Reseller demo units DO NOT qualify for an eligible
new Printer.

Promoter

HP Development Company, L.P. (referred to herein as 'HP').

Program Steps and Timing

The Participant can obtain information about and register for the Program on the website www.hp.com/go/upgradetolatex.

IMPORTANT: Each claim must be accompanied by proof of purchase. Failure to attach will result in claim rejection.

1. Purchase—Purchase or lease a qualifying new HP Latex 570 Printer between January 1, 2021, and February 28, 2021, and you can receive

a $6,000 cashback allowance when you trade in your current eligible solvent, aqueous, or latex large-format printer or printer cutter. See
chart in Section D Qualifying New HP products for a list of eligible trade-in products and corresponding rebate values.

2. Claim form—Complete and submit the online claim form (visit: www.hp.com/go/upgradetolatex) by March 31, 2021. Any claims

received after this date will be rejected. After you submit your online claim, Perks Worldwide (Perks WW) will send a confirmation email after
review with the claim number and instructions on your next step of the claim process. Please print and save for your records. Reference this
claim number for questions relating to this promotion. You must supply the serial number and make/model of the eligible trade-in product
during this claiming step.

3. Proof of purchase requirements—The following documents are required:
a. A copy of your sales invoice(s) (or lease documents) showing eligible purchase of a new Printer(s)

The invoice must contain the following information:

• Name and address of the end-user customer;

• Name and address of the HP reseller, in accordance with the statement on the letterhead; and

• Model, serial number, and the purchase price of the HP Product.

• If Rebate is being passed on to end-user customer upfront by HP Reseller, the end-user customer invoice must show line item

detailing Upgrade to Latex rebate amount being deducted from printer price to arrive at net printer price.

• If the invoice/lease date is after the promotional purchase period, the order date to distributor must be within the promotional

purchase period and that order date must be listed on the invoice/lease.

• If further review is necessary, HP reserves the right to request the distributor invoice to ensure that the order was placed on

behalf of the end-user customer within the promotional purchase period.

Submit your proof of purchase online with your claim at www.hp.com/go/upgradetolatex.

Importance note: Last day to submit the claim and proof of purchase is March 31, 2021. Each claim must be accompanied by proof
of purchase. Failure to attach will result in claim rejection. If the serial number(s) of your eligible new Printer(s) is not listed on your

sales invoice(s), please write the serial number(s) of your eligible new Printer(s) on the sales(s) prior to submitting. Be sure to keep a copy of
your entire claim for your records.

4. Shipping trade-in product—Within one (1) business day of validation of your Proof of Purchase, shipping instructions and a shipping

label will be emailed to you for shipment of the Main Print Controller board. The reseller or customer must return the Main Print
Controller board(s) for recycling in accordance with the instructions provided by the program. Reseller or customer ships trade-in product
to HP using their own box and the shipping label provided. The trade-in Main Print Controller board must be shipped by April 30, 2021.

5. Cashback—Please allow eight (8) weeks from pick up of your Trade-in Product(s) for receipt of your cash-back check or electronic funds

transfer (EFT). Completion of your claim includes pick up of your Trade-in Product(s), and receipt of your proof(s) of purchase/lease. For
questions regarding the status of your submission, please email [e-mail]. If you have not received payment

after eight (8) weeks, please contact customer service via email at [e-mail].

Trade-in pickup and delivery

•

The Trade-in Product(s) must be located in the U.S.

• The shipping instructions are valid until April 30, 2021.

• HP will pay usual and customary shipping charges for the Main Print Controller board from the trade -in printer(s) as part of

this promotion when the designated shipping carrier is used.

• You must contact the designated shipping carrier to schedule pick-up.

• You agree to remove all data from your current product before shipping it. You are responsible for removing all data, including and

without limitation, any personally identifiable information or protected healthcare information, from your current product before
shipping it. By sending your product, you agree to release Perks WW and HP from any claim as to the data stored in such product,
or in any media or data storage device included with any product that you send for recycling to Perks WW, and for the security,
integrity, confidentiality, disclosure or use of any such data. Perks WW and HP will not be responsible for securing, protecting,
keeping secret, or otherwise managing any form of data or information that is stored on or otherwise contained in any product that
you send to Perks WW (including any computer hard drive, ROM, CD-ROM, disk or other storage media of any form).

Reseller involvement

• HP U.S. Authorized Large Format Production Specialist Commercial Reseller or HP U.S. Authorized Large Format Production Specialist

Contractual Reseller may submit claims on behalf of their end-user customer by following the same claim process outlined above.

•

HP will not compensate HP U.S. Authorized Large Format Production Specialist Commercial Reseller or HP U.S. Authorized Large
Format Production Specialist Contractual Reseller for discounts that exceed the promotion cashback allowance. HP Upgrade to Latex
January-February

2021 promotion is an end-user customer trade-in promotion and the entire cash-back allowance must be

passed on from the reseller to the end-user customer. Participation in the HP Upgrade to Latex

January-February

2021 promotion
indicates the end-user customer agrees that its reseller, and not HP, is solely responsible for any negotiated sums exceeding HP's
authorized trade-in values.

• It must be clearly indicated on the invoice that the credit has been given upfront to the customer as part of the purchase pr ice. Perks

WW and HP will be auditing claims to ensure authenticity. Claims that do not show this may be rejected.

• Reseller must submit to Perks WW the Trade-in Product(s) that was provided by end-user customers. The reseller may not

substitute other

Trade-in Product(s) or submit Trade-in Product(s) not owned by end-user customers.

Leased product

This promotion is valid only in the U.S. and available for new lease agreements entered into between an HP U.S. Authorized Large Format Production
Specialist Commercial Reseller or HP U.S. Authorized Large Format Production Specialist Contractual Reseller and participant if the following
conditions are met:

• The new lease agreement must be for at least a one-(1) year term and the newly leased unit must replace an older eligible product

(HP

or non-HP) that is being removed from service;

• The sales invoice submitted with the claim must list the leasing services of the item being sold (e.g. for the lease of an HP Latex

printer XXX

applicable (date) through (date));

• Both the new lease unit and the Trade-in Product(s) must be eligible product(s);