HP unix workstation User Manual

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Service Handbook

HP V

ISUALIZE

B2000 UNIX® Workstation

Manufacturing Part Number: HP Part No. A5983-90039

Printed in USA January 2000

Edition E0100

Notice

The information contained in this document is subject to change without notice. Hewlett-Packard assumes no responsibility for the use or reliability of its software on

equipment that is not furnished by Hewlett-Packard. This document contains proprietary information that is protected by copyright. All rights

reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company.

Hewlett-Pa ckard Warranty Statement

HP PRODUCT

HP V

ISUALIZE

Model B2000

1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement prod ucts may be either new or like-new.

2. HP warrants that HP software will not fail to exec ute its programming instructions, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the war rant y period, HP will replace softwar e media which does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, the customer will be entitled to a refund of the purchase price upon prompt return of the product.

4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

5. The warranty period begins on the date of delivery or on the date of installation if installed by HP. If customer schedules installation or causes installation by HP to be delayed more than 30 days after delivery, warranty begins on the 31st day from delivery.

W orks tations One Year

DURATION OF WARRANTY

6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Restricted Rights Legend

Use, duplication, or d isc losure by t he U.S. Government Department of Defense is subject to restrictions as set forth in paragraph (b)(3)(ii) of the Rights in Technical Data and Software clause in DFARS 252.227.7013.

are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett- Packard Company.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

Distribution under license from the Regents of University of California.

Printing History

New editions of this manual incorporate all material updated since the prev ious edition. Update packages may be issued between editions and contain replacement and additional pages to be merged into the manual by the user.

The manual part number and printing date indicate its current edition. The manual part number changes when extensive technical changes are incorporated. The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to change.)

HP Part Number

A5983-90039 January 2000 First

Printing Date

Edition

Contents

1. Product Information

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Front Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

System LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Internal Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

I/O Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Monitor Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Serial Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

LAN Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Parallel Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

TOC Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Security Loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Power Cord Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Keyboard and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

USB HP Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

USB HP Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Operating System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Memory Failures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

2. Configuration

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Workstation Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

System Hardware Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Internal Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Contents

I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Monitor-Type Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

3. Troubleshooting

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Flowcharts for Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Identifying LCD-Indicated Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Fan Faults and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Dealing with a Boot Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Searching for Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Boot Command Notations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Supported Boot Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

ISL Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Selftest Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chassis Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Memory Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Running System Verification Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Running ODE-Based Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using the PIM Dump Tool to Decode HPMCs . . . . . . . . . . . . . . . . . . . . 79

4. Field Replaceable Units

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Exchange and Non-Exchange Part Numbers . . . . . . . . . . . . . . . . . . . . . 84

FRU Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Power Switch/LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Removable Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Contents

I/O Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Voltage Regulator Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

System Board Tray Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

5. Block Diagram

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

6. Boot Console Handler

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Boot Console Handler Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Accessing the Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Booting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Searching for Bootable Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Resetting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Displaying and Setting Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Displaying and Setting the Monitor Type . . . . . . . . . . . . . . . . . . . . . . .150

The Monitor Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Displaying the Current Monitor Configuration . . . . . . . . . . . . . . . . .151

Setting the Monitor Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Setting the Monitor Type with SAM. . . . . . . . . . . . . . . . . . . . . . . . . .152

Setting the Monitor Type at Power On . . . . . . . . . . . . . . . . . . . . . . . .154

Troubleshooting Monitor Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .155

Displaying the Current Memory Configuration. . . . . . . . . . . . . . . . . . .156

Memory Information Sample. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Displaying the Status of the I/O Slots . . . . . . . . . . . . . . . . . . . . . . . . . .157

Setting the Auto Boot and Auto Search Flags . . . . . . . . . . . . . . . . . . . .158

Displaying and Setting the Security Mode . . . . . . . . . . . . . . . . . . . . . .159

Contents

Displaying and Setting Fastboot Mode . . . . . . . . . . . . . . . . . . . . . . . . . 160

Displaying the LAN Station Address . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Displaying System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Displaying PIM Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

ISL Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Invoking ISL from the Boot Console Handler. . . . . . . . . . . . . . . . . . 163

ISL User Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Obtaining and Updating System Firmware . . . . . . . . . . . . . . . . . . . . . 165

A. Produ c t Spe cifications

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

DC Magnetic Field Interference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Electromagnetic Compatibility (EMC). . . . . . . . . . . . . . . . . . . . . . . . 168

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Humidity (Non-condensing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Leakage Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Input Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Line Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

B. Regulatory and Safety Statements

Appendix Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Emissions Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

For FCC B Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Third-Party Emissions Regulations Compliance . . . . . . . . . . . . . . . . . 176

Contents

Special Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . .176

Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Laser Safety Statement (U.S.A. Only). . . . . . . . . . . . . . . . . . . . . . . . .176

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . .177

Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

C. Re lated Documentat ion

HP CE Training CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Service Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

User Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Glossary

Contents

Figures

Figure 1-1. Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 1-2. LCD Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 1-3. CD Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 1-4. Floppy Disk Drive Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 1-5. Rear Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 1-6. Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 1-7. Security Loop Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Figure 1-8. Closed Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Figure 2-1. CD Drive Jumper Setting (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 2-2. Memor y Sl o t Nu mb e rs and Loading Sequ e n ce . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 2-3. PCI C a r d Sl o t Numbering and C ap a b i li t i e s . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 3-1. Main (Power on LCD) Troubleshooting Flowchart. . . . . . . . . . . . . . . . . . . . . . 43

Figure 3-2. Console Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Figure 3-3. Bootable Device Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Figure 3-4. HP-UX Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 3-5. Fan Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Figure 4-1. Exp l oded View Diagram of the B2000 Workstation FR Us . . . . . . . . . . . . . . . 8 3

Figure 4-2. Opening the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Figure 4-3. Opening the Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure 4-4. Removi n g th e Power Swi tch / L C D Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Figure 4-5. Removing the CD Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Figure 4-6. Front of the Workstation with the Fro n t Panel Removed . . . . . . . . . . . . . . . . 92

Figure 4-7. Removing the CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 4-8. Installing the CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Figure 4-9. Tight en i n g th e B ra cke t Sc rews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4

Figure 4-10. Plugging in the Audio, ATAPI, and Power Cables . . . . . . . . . . . . . . . . . . . . . 94

Figure 4-11. Replacing the CD Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Figure 4-12. Removing the Floppy Disk Drive Bay’s Rear Cover. . . . . . . . . . . . . . . . . . . . 96

Figure 4-13. Fron t of Workstation with the Fro n t Panel Removed . . . . . . . . . . . . . . . . . . 97

Figure 4-14. Remo vi ng th e Flo p py D i sk D r i ve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 4-15. Installing the Floppy Disk Drive Blank and Bracket . . . . . . . . . . . . . . . . . . 98

Figure 4-16. Tigh te n i n g th e Bracket Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 4-17. Replacing the Floppy Disk Drive Bay’s Rear Cover. . . . . . . . . . . . . . . . . . . . 99

Figure 4-18. Removing the Floppy Disk Drive Bay’s Rear Cover. . . . . . . . . . . . . . . . . . . 100

Figure 4-19. Front of Workstation with the Front Panel Removed . . . . . . . . . . . . . . . . . 100

Figure 4-20. Removing the Floppy Disk Drive Bracket and Blank . . . . . . . . . . . . . . . . . 101

Figure 4-21. Installing the Floppy Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Figure 4-22. Tigh te n i n g th e Bracket Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2

Figure 4-23. Plugging in the Power and Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Figures

Figure 4-24. Replacing the Floppy Disk Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . 103

Figure 4-25. Location of the Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Figure 4-26. Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Figure 4-27. Removing the Hard Disk Drive from Its Bracket . . . . . . . . . . . . . . . . . . . . .106

Figure 4-28. Replacing the Hard Disk Drive Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Figure 4-29. Location of the Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Figure 4-30. Removing the T-15 Torx Mounting Screws . . . . . . . . . . . . . . . . . . . . . . . . . .108

Figure 4-31. Positioning the Bracket on to the Hard Disk Drive . . . . . . . . . . . . . . . . . . .108

Figure 4-32. Mounting the Bracket on to the Hard Di sk Drive. . . . . . . . . . . . . . . . . . . . .108

Figure 4-33. Positioning the Hard Disk Drive Assembly. . . . . . . . . . . . . . . . . . . . . . . . . .109

Figure 4-34. PCI Card Slot Numbering and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . .110

Figure 4-35. B2000 System Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Figure 4-36. I/O Slot Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Figure 4-37. Removing the I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Figure 4-38. Location of the Real Time Clock Module. . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Figure 4-39. System Board View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Figure 4-40. DIMM Connectors on the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Figure 4-41. Removing Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Figure 4-42. System Board View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Figure 4-43. Memor y Sl o t Numbers and Loa di n g Se q uence . . . . . . . . . . . . . . . . . . . . . . .116

Figure 4-44. B2000 System Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Figure 4-45. Installing a DIMM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Figure 4-46. Screws Holding the Power Supply in Place. . . . . . . . . . . . . . . . . . . . . . . . . .119

Figure 4-47. Screws Holding the Power Supply in Place. . . . . . . . . . . . . . . . . . . . . . . . . .121

Figure 4-48. The Voltage Regulator Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Figure 4-49. Mas te r an d S lave Vo l ta g e R e gu la t o r Modules . . . . . . . . . . . . . . . . . . . . . . . .1 2 3

Figure 4-50. Fan Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Figure 4-51. Removing the Air Divider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Figure 4-52. Removing the I/ O Fan from the Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Figure 4-53. Location of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Figure 4-54. Removing the Air Divider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Figure 4-55. Removing the Speaker from the Mounting Bracket . . . . . . . . . . . . . . . . . . .128

Figure 4-56. Screws Holding the System Board Tray Assembly in Place. . . . . . . . . . . . .130

Figure 5-1. Functional Block Diagram of the B2 000 Workstation . . . . . . . . . . . . . . . . . .134

Tables

Table 1-1. Key Features of the B2000 Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table 1-2. CD Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Table 1-3. Floppy Disk Drive Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Table 1-4. Serial I/O Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Table 1-5. Audio Electri c a l S pe cifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Table 3-1. Fan Numbers and Corresponding Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Table 3-2. Chassis Codes for the B2000 Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Table 4-1. Exchange Pa rt Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Table 4-2. Non-Exchange Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Table 6-1. System Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Table 6-2. Mnemonic Style Notation for Boot Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Tables

Product Information

This chapter provides general product information about the HP V workstation. This information is provided to help familiarize you with the main features and components of this workstation.

ISUALIZE

B2000

Product Information

Chapter Overview

This chapter contains the following main sections:

• Product Description

• Front Panel Components

• Rear Panel Com ponents

• Monitors

• Keyboard and Mouse

• Operating System Overview

• Memory

Product Description

The HP V

ISUALIZE

processor in a mid-tower case. It suppor ts 4 memory slots, 4 PCI (Peripheral Connect Interface) I/O slots, and entry- level and mid-level HP V

Table 1-1 lists the key features of the HP V

Table 1-1. Key Features of the B2000 Workstation

Feature Description

Processor 400 MHz PA-RISC processor with 1.5 MB cache Operating

System User Interface HP Common Desktop Environment (CDE) graphical user interface Compatibility Source and binary code compatible with the B- and C-Class product families Main Memory Four memory slots supporting 128MB, 256MB, and 512 MB memory DIMMs.

Internal Storage Devices

B2000 is an entry-level HP-UX workstation with a 400 MHz PA-RISC

ISUALIZE

HP-UX version 10.20 with the 9912 Additional Core Enhancements (ACE) software bundle (December 1999)

Minimum memory configuration is 256 MB, and maximum is 2 GB.

• One standard 9 GB 7200 RPM Ultra2 Wide Low-Voltage Differential (LVD) SCSI hard disk drive; a second 9 GB 7200 RPM Ultra2 Wide LVD SCSI hard disk drive is optional

B2000 workstation.

graphics.

• One standard ATAPI fast CD drive

• One optional 3.5-inch floppy disk drive

Standard Networking

16 Chapter 1

Ethernet IEEE 802.3, RJ45 Twisted Pair 10/100 BaseT

Table 1-1. Key Features of the B2000 Workstation

Feature Description

Standard I/O • Two Serial (RS-232) ports

• Two USB (Universal Serial Bus) ports

• One Parallel (IEEE 1284) port

• Four Audio ports (Line In, Line Out, Microphone In, and Headphones Out)

Product Information

Chapter Overview

I/O Expansion Capabilities

Four PCI (Peripheral Connect Interface) slots:

• Two 64-bit PCI-2X slots at 5V, 33 MHz

• Two 32-bit PCI-1X slots at 5V, 33MHz

Monitors Currently Supported

• 21-inch, 1280×1024 (stereo capable) color, 75 Hz, VESA

• 21-inch, 1600×1200 color, 75 Hz, VESA

• 19-inch, 1280×1024 color, 75 Hz, VESA

Graphics • Integrated HP V

• HP V

ISUALIZE

-fxe graphics chip on the system board

-fxe graphics card (optional) Keyboard USB (Universal Serial Bus) HP keyboard Mouse USB (Universal Serial Bus) HP three-button mouse (standard), or

USB HP scroll-wheel mouse (optional)

Chapter 1 17

Product Information

Front Panel Components

Front Panel Comp onents

Figure 1-1 shows the components that are located on the front panel of the B2000 workstation. The following subsections describe the system LCD, power switch, and the internal storage devices (including the standard CD drive and optional floppy disk drive) that are located on the front panel.

Figure 1-1. Front Panel Components

System LCD

Power Switch

CD Drive

Bay for Optional

Floppy Disk Drive

System LCD

The Liquid Crystal Display ( LCD) is l ocat ed on t he l eft side of th e f ront p anel a s part of t he power switch/LCD assembly. The LCD lights when the workstation power is on. The LCD has a 2-line display, with up to 16-charac ters per line. It displays messages about the state of the system, which are called chassis codes. See the section titled “Selftest Failures” on page 53 in Chapter 3 for a complete listing of the possible chassis codes which can be displayed on the LCD.

The following symbols appear on the LCD , representing different system activities.

Figure 1-2. LCD Symbols

Operating system running Disk Access in progress

Network Receive in progress

Network Transmit in progress

18 Chapter 1

Product Information

Front Panel Components

Power Switch

The power switch is also located on the left side of the front panel as part of the power switch/LCD assembly. Use the power switch to power the workstation on and off.

When you press the power switch to power off the workstation, the operating system executes an automatic

shutdown -q

command. This prevents any damage to programs

and data on the system disk. Pressing the power switch on again automatically boots up the HP-UX operating system, if

the system has been configured to auto boot. For information on setting

auto boot

, refer

to the section “Setting the Auto Boot and Auto Search Flags” on page 158.

Internal Storage Devices

The B2000 workstation supports the following internal storage devices:

• Up to two hard disk drives

• One CD drive

• Optionally, one floppy disk drive

The following subsections describe these internal storage devices.

Hard Disk Drives

The B2000 workstation has one 9 GB 7200 RPM Ultra2 Wide Low-Voltage Differential (LVD) SCSI hard disk drive as a standard component. Optionally, the workstation also supports a second 9 GB 7200 RPM Ultra2 Wide LVD SCSI hard disk drive.

CD Drive

The B2000 workstation has one ATAPI fast CD drive as a standard compone nt. Figur e 1-3 shows the operating features of the CD drive, and Table 1-2 describes these features.

NOTE

The B2000 workstation supports one CD drive only.

Figure 1-3. CD Drive Features

Disk

Tray

Emergency Eject Hole

Headphones Jack

Chapter 1 19

Audio Control Thumbwheel

Busy Indicator

Eject Button

Product Information

Front Panel Components

Table 1-2. CD Drive Features

Feature Purpose

Disk Tray Holds the CD disk. (Note that this style of CD drive does not

use a disk caddy.) Headphones Jack Allows headphones to be connected to the CD drive for audio. Audio Control Thumbwheel Controls the volume of a CD disk that has audio. Busy Indicator Lights during a data access operation and blinks during a

data transfer. The indicator blinks initially and then stays lit

when there is one of the following.

• A defective disk

• A disk insertion error (for example, an upside down disk)

• N o di sk present

Eject Button Opens the disk tray so that a CD disk may be inserted in it or

removed from it. When the CD drive is in use, press the eject

button for more than one second to open the disk tray. (Note

that the disk tray does not open if the workstation power is

off.) Then press it again to close the disk tray. Emergency Eject Hole Opens the disk tray when you insert a paper clip into it. Used

when the workstation does not have power and the disk tray

cannot be opened by pressing the eject button.

NOTE

The audio features of the CD drive are supported through appli cations only. One such application is

xmcd

. The

xmcd

utility is not a part of HP-UX; it can

be downloaded from the web at this URL:

http://metalab.unc.edu/tkan/xmcd

20 Chapter 1

Product Information

Front Panel Components

Floppy Disk Drive (Optional)

The optional floppy disk drive is a 3.5-inch form factor device with a PC/AT interface. It connects to the workstation via a 34-pin PC/AT ribbon cable and a 4-pin power cable. The floppy disk drive has up to 1.44 MB capacity depending on the media and format used. Figure 1-4 shows the features of the floppy disk drive, and Table 1-3 describes these features.

NOTE

The B2000 workstation supports one floppy disk drive only.

Figure 1-4. Floppy Disk Drive Features

Activity LED

Eject Button

Table 1-3. Floppy Disk Drive Features

Feature Purpose

Activity LED Illuminates during a data access operation and

blinks during a data transfer.

Eject Button Ejects a floppy disk from the drive when pressed.

Chapter 1 21

Product Information

Rear Panel Components

This section describes the following components that are located on the rear panel of the B2000 workstation:

• I/O slots

• Monitor connector

• Serial (RS-232) connectors

• USB (Universal Serial Bus) connectors

• LAN (Ethernet IEEE 802.3, RJ45 Twisted Pair 10/ 100 BaseT) connector

• Parallel (IE EE 1284) connector

• Audio connectors (Line In, Line Out, Microphone In, and Headphones Out)

• TOC (Transfer Of Control) button

• Security loop

• Power cord connec tor

Figure 1-5 shows the locations of the components on the rear panel of the B2000 workstation. The following subsections descri be each of these components.

Figure 1-5. Rear Panel Components

Four I/O S lot s

Monitor Connector

Two Serial Connectors Two USB Connectors

LAN Connector Parallel Connector

Four Audio Connectors:

Line In Line Out Microphone In Headphones Out

TOC Button

Security Loop

USB Cable Clip

Power Cord

Connector

22 Chapter 1

Product Information

Rear Panel Components

I/O Slots

The four I/O slots located at the top left of the rear panel are PCI (Peripheral Connect Interface) slots, whi ch can be used for add-on I/O interface cards. There are two PCI-2X slots and two PCI-1X slots, which are defined as follows:

Slot 1: Slot 2: Slot 3: Slot 4:

64-bit PCI-2X at 5V, 33 MHz 64-bit PCI-2X at 5V, 33 MHz 32-bit PCI-1X at 5V, 33 MHz 32-bit PCI-1X at 5V, 33 MHz

Monitor Connector

The B2000 workstation has an integrated HP V

ISUALIZE

board. Thus, the monitor connector on the rear panel of the workstation connects the monitor to this graphics chip on the system board.

-fxe graphics chip on the system

Serial Connectors

There are a variety of pointing devices (such as a mouse or trac kba ll) or peripheral devices (including printers, plotters, modems, and scanners) that can be attached to the two RS-232 Serial Input/Output (SIO) ports on the rear panel of this workstation. Refer to the label on the rear of the w orkstation to locate serial port 1 and serial port 2. Consult the documentation that accompanies each pointing device or peripheral device for specific information concerning its use.

The SIO ports are programmable, allowing functions such as bit rate, character length, parity, and stop bits to be set. You can set these by using the HP-UX System Administration Manager (SAM) utility, or by selecting a system special device file with the functions already programmed. The SIO ports are used as interfaces for serial asynchronous devices to the CPU.

Table 1-4 shows the SIO connector pin listings. The serial connectors are 9-pin D-sub connectors. Signal names are those specified in the EIA RS-232 standard.

Table 1-4. Serial I/O Pins

Pin No. Signal Description

1 DCD Data Carrier Detect 2RXDReceive Data 3TXDTransmit Data 4 DTR Data Terminal Ready 5 GND Ground 6 DSR Data Set Ready

Chapter 1 23

Product Information

Rear Panel Components

Table 1-4. Serial I/O Pins

Pin No. Signal Description

7RTSRequest To Send 8CTSClear To Send 9RIRing Indicator

USB Connectors

The USB connectors located on the rear panel of the workstation provide interface s for the keyboard and mouse to the system. These USB connectors support only the HP keyboard, HP mouse, USB hub, or other HP-recommended USB devices. The keyboard and mouse may be plugged into either USB connector on the rear of the workstation or plugged into the USB hub. No other USB configuration is currently supported. Consult the documentation that accompanies each USB input device for specific information concerning its use.

NOTE

The USB HP keyboard and USB HP three-button mouse are shipped with the B2000 workstation. The USB hub and USB HP scroll-wheel mouse may be ordered separately.

For more information on USB, see the Universal Serial Bus website at the following URL:

http://www.usb.org

CAUTION

Use of USB devices other than those approved by HP may result in unpredictable functionality and inferior performance of the B2000 workstation.

NOTE

The USB cable clip on the rear of the workstation (see Figure 1-5 on page 22) provides strain relief for USB cables. To secure USB cables, open the cable clip, loop the cables through the clip, and snap it closed.

LAN Connector

The B2000 workstation has one built-in, Ethernet IEEE 802.3, RJ45 Twisted Pair (TP) connector for 802.3 (Ethernet) or 10/100BaseT netw orking. The workstation automatically selects the cor re c t n et w o r k se tt i n g.

Parallel Connector

The 25-pin HP Parallel I/O interface uses IEEE 1284 I/O interface protocols to support peripheral devices such as printers and plotters. Consult the documentation that accompanies each peripheral device for specific information concerning its use.

24 Chapter 1

Product Information

Rear Panel Components

Audio Connectors

The B2000 workstation has audio-input and -output capabilities through external input and output connectors on the rear panel and through an internal speaker. The sound is 16-bit, 44 kHz (CD-quality).

As shown in Figure 1-6, the workstation’s rear panel contains four audio connectors: Line In, Line Out, Microphone In, and Headphones Out.

Figure 1-6. Audio Connectors

Line In

Line Out

Microphone In

Headphones Out

The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends using gold-plated plugs available through audio retailers for best quality recording and playback through the external connecto rs.

Table 1-5 summarizes the audio electrical specifications for the B2000 workstation.

Table 1-5. Audio Electrical Specifications

Frequency Response 25 Hz to 20 kHz Input Sensitivity/Impedance:

Line In Microphone In

Maximum Output Level/Impedance:

Line Out Headphones Out

2.8Vp-p/10Kohm 40mVp-p/47Kohm

2.8Vp-p/920ohm

5.6Vp-p/110ohm

TOC Button

The TOC (transfer of control) button interrupts the system and transfers control from the default device to an auxiliary device. A transfer of control saves the state of the processor in Processor Internal Memory (PIM) and begins execution of recovery software at a nonzero location specified by a special location in Page Zero called MEM_TOC. The TOC code is protected by a checksum.

Chapter 1 25

Product Information

Rear Panel Components

Security Loop

There is also a security loop on the rear panel of the B2000 workstation. The security loop allows you to lock the workstation’s left side panel, thus securing the internal components of the workstation. Figure 1-7 provides a view of the security loop.

Figure 1-7. Security Loop Components

Security Loop Pin

Hole

Security Loop Pin and Spring

To loc k the workstation’s left side panel, follow these steps:

1. Make su r e th e wo rkstation’s left side panel is closed, as shown in Figure 1-8.

Figure 1-8. Closed Left Side Panel

Workstation’s

Front Panel

Left Side Panel (Using the Front Panel as R eference)

26 Chapter 1

Product Information

Monitors

2. Push the security loop’s pin i nto the securi ty loop pin hole, and insert t he padloc k’s latch through the holes at the top and bottom of the securit y loop. This locks the left side panel.

3. Lock the padlock. The workstation’s left side panel is now secure.

Power Cord Connector

Plug the workstation’s power cord into the power cord connector to p rovide AC powe r to the system.

Monitors

The B2000 workstation supports monitors set to one of the following resolutions:

• 1280×1024 color (stereo capable), 75Hz, VESA

• 1600×1200 color, 75Hz, VESA

• 1280×1024 color, 75 Hz, VESA

The workstation must have either an HP-supported monitor running at 75 Hz with a 1280×1024 resolution, or a full multi-mode color monitor. Monitors with EVC, D-Sub, or 5 BNC connectors (RGB, vertical sync, horizontal sync) will function.

NOTE

Note that you can connect the B2000 workstation to earlier HP monitors with 15-pin miniature D-Sub cables using the A4168A adapter shipped with the workstation’s accessory kit.

Before using a monitor, you should become familiar with its controls, connectors, and indicators. For information about using a monitor, see the documentation that came with the monitor.

The HP V types that use a sync on green signal. This includes monitors such as the HP 1097A/B/C/D, A2088A, and A2828A/ B that only have 3 BNC connec tors.

ISUALIZE

-fxe graphics card will not function w ith older HP monitor

Chapter 1 27

Product Information

Keyboard and Mouse

USB HP Keyboard

The HP V shipped with the workstation provides a localized PC-104, PC-105, PC-106, or JIS-109 compatible input device for USB-equipped PA-RISC workstations and other USB-compatible computers that support the HP-UX operating system. The keyboard includes a captiv e cable terminated in a USB Style A connector.

The USB keyboard is designed specifically for use with HP workstations. All keyboard models with the exception of the JIS-109 layout may also be compatible with conventional personal computers.

Some applications may expect to use keycodes generated by keys exist ing on other types of keyboards. Consult the documentation that accompanies each input dev ice for specific information concerning its use.

NOTE

ISUALIZE

HIL and PS/2 devices are not supported by the B2000 workstation.

B2000 workstation supports a USB HP keyboard. The keyboard

USB HP Mouse

The HP V three-button mouse is standard, whereas the USB HP scroll-wheel mouse is optional.

For general informat ion on the various cu rsor shape s associ ated with dif ferent areas of HP CDE while using a mouse, see the Using Your HP Workstation manual.

ISUALIZE

B2000 workstation supports a USB HP mouse. The USB HP

28 Chapter 1

Product Information

Operating System Overview

The B2000 workstation runs the HP-UX operating system version 10.20 with the 9912 Additional Core Enhancements (ACE ) software bundle (December 1999). To verify which version of the operating system is running on a B2000 workstation, use the command

swlist

available at the following URL:

http://software.hp.com/

The B2000 workstation is an Instant Ignition system (that is, a system with preloaded software). It has X-Windows, HP’s graphical user interface, and HP CDE (Common Desktop Environment) already installed and configured. If the Instant Ignitio n syst em does not have the kernel preconfigured with all of the required device drivers, refer to the Managing Systems and Workgroups manual to configure the kernel. If you have any questions about Instant Ignition, refer to the Using You r HP Workstation manual.

Note that you can find both of the manuals mentioned in the previous paragraph on HP’s documentation website at the following URL:

in a terminal window. Note that the ACE software bundle rele ases are also

http://www.docs.hp.com/

Chapter 1 29

Product Information

Memory

The B2000 workstation has four slots for memory DIMMs. You can install only 128 MB, 256 MB, or 512 MB DIMMs in these slots. The minimum memory configuration for a B2000 workstation is 256 MB, and the maximum is 2 GB.

To install memory DIMMs, refer to “Replacing or Installing Additional Memory DIMMs” on page 115.

CAUTION

If memory is installed improperly or is defective, the B2000 workstation’s operating system will not boot-up, and a DIMM error chassis code will appear in the LCD. If an error does occur, refer to Chapter 3, “Troubleshooting.”

Memory Failures

The HP V

ISUALIZE

Deallocation, a feature that allows the system to provide information to the operating system about memory failures.

You can use the Memory Page Deallocation Table (PDT) as well as single bit errors logged by the system, by typing the following:

# /usr/sbin/sysdiag

DUI>logtool

LOGTOOL>memrpt detail

The PDT can also be checked using the Console Handler (refer to Chapter 6). If you replace a defective DIMM, use the Service

Menu’s

pdt clear

B2000 system (with HP-UX 10.20 and later) uses Memory Page

memrpt

Enter

command w ith th e

Enter

detail

pdt

switch to obtain information about the

command in the Service menu of the Boot

command to clear out the PDT.

30 Chapter 1

This chapter provides details about se tting up and changing the workstation and system hardware configuration fo r the HP V

Configuration

ISUALIZE

B2000 workstation.

Configuration

Chapter Overview

This chapter contains the following main sections:

• W orks tation Configurations

• System Hardware Configurations — Internal Storage Devices — Memory — I/O Cards — Monitor-Type Selection

Workstation Configurations

Refer to the HP W orkstations website for a complete list of supported accessories, peripherals, and op erating system versions for the HP V URL for the website is:

http://hp.unixworkstations.com

ISUALIZE

B2000 workstation. The

System Hardware Configurations

This section provides information for setting up or changing the configuration of the Field Replaceable Units (FRUs) for the B2000 workstation.

Internal Storage Devices

Hard Disk Drive Configuration

The SCSI IDs for hard disk drives are hard-wired into the SCA Ultra2 Wide LVD SCSI interfaces on the system board wi thin the B2000 workstation. Hence , SCSI IDs do n ot need to be set for the hard disk drives (up to two) installed in this workstation. From top to bottom, the pre-set SCSI IDs for hard disk drives are : 6 and 5.

Similarly, no jumpers are installed at the factory, nor is any jumper installation required at the customer’s site, on the hard disk drive model su pported with the B2000 workstation. To remove and replace or install a hard disk drive, see the section titled “Hard Disk Drives” on page 104. Also see th e next subsectio n, “Configuring a Hard Disk Drive as a Fil e System,” when removing or installing a hard disk drive.

32 Chapter 2

Configuration

System Hardware Configurations

Configuring a Hard Disk Drive as a File System

This section describes how to use SAM to add a hard disk drive to the workstation as a file system and how to remove the hard disk d rive from the workstation. For more information about configuring a hard disk drive, refer to the Managing Systems and Workgroups manual.

The procedures in this section require you to log in as

root

. If you cannot log in as

root

contact the system administrator.

Adding a Hard Disk Drive as a File System

To add a hard disk drive as a file system using SAM, do the following:

1. Log in as

root

2. Move the mouse pointer to the Application Manager control for tools and click t he left mouse button. Alternatively you can execute

sam

at a terminal window command

prompt and skip to step 5.

3. Double-click on the System_Admin icon in the Application Manager window.

Chapter 2 33

Configuration

System Hardware Configurations

4. Double-click on the Sam icon in the Application Manager -- Sys tem_Admin window. If you are

root

, the System Application Manager (SAM) will appear on the screen .

5. Double-click on the Disks and File Systems icon.

6. Double-click on the Disk Devices icon.

The following screen message is displa yed:

Scanning the system’s hardware...

The Disk and File Systems window opens containing a list of drives installed in this workstation. From the list of devices, choose the hard disk drive you would like to configure as a file system by clicking on the device to highlight it.

7. Click on Add in the Actions menu. For this example you will select the item Not Using

the Logical V olume Manager. However , you can select any appropriate item fr om the Actions menu.

8. Enter the mount directory name (for example ,

/disk1

) in the Mount Directory field of

the Add Disk without LVM window.

9. Click on the OK button in the Add Disk without LVM window. You will need to wait for a short time before the new file system is created and the hard dis k drive is mounted. When the Add Disk without LVM window disappears and HFS appears in the Use colum n o f th e Disk and File Systems window, your task will be complete.

34 Chapter 2

System Hardware Configurations

Removing a Hard Disk Drive as a File System

To remove a hard disk drive as a file system using SAM, do the following:

Configuration

1. Log in as

root

2. Move the mouse pointer to the Application Manager control for tools and click t he left mouse button. Alternatively you can execute sam at a terminal window command prompt and skip to step 5.

3. Double-click on the System_Admin icon in the Application Manager window.

4. Double-click on the Sam icon in the Application Manager -- Sys tem_Admin window. If you are

root

, the System Application Manager (SAM) will appear on your screen.

5. Double-click on the Disks and File Systems icon.

Chapter 2 35

Configuration

System Hardware Configurations

6. Double-click on the Disk Devices icon.

The following screen message is displa yed:

Scanning the system’s hardware...

The Disk and File Systems window opens containi ng a list of devices installed in this workstation. From the list of devices, choose the hard disk drive you would like to remove (unmount) by highlighting that device.

7. Click on Remove in the Actions menu. In the window that next appears, click on the Yes button. This will unmount the file system located on the hard disk drive you are removing from the workstation. You will need to wait for a short t ime before the new file system is unmounted. The file system is successfully unmounte d when you se e Unus ed in the Use column.

36 Chapter 2

Configuration

System Hardware Configurations

CD Drive Configuration

The CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within the B2000 workstation via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interface addressing is required for the CD drive.

However, as shown in Figure 2-1, the CD drive should have a jumper set on the CSEL (Cable Select) selection pins. (The CD drive should s hip from the factory already jumpered for CSEL.)

CAUTION

Figure 2-1. CD Drive Jumper Setting (Rear View)

To remove and replace a CD drive in the B2000 workstation, see the section titled “Removing and Replacing a CD Drive” on page 91.

CD drives are susceptible to mechanical and electrostatic shock. When handling the drive, alwa ys wear the static -gro unding wrist s trap t hat came in the CD drive kit. Always handle the drive carefully.

Jumpered for CSEL

Floppy Disk Drive (Optional) Configuration

The optional 3.5-inch floppy disk drive requires no ID, switch, or jumper settings. To remove a floppy disk drive from the B2000 workstation, see the section titled “Removing a Floppy Disk Drive” on page 96. To replace or install a floppy disk drive, see the section titled “Replacing or Installing a Floppy Disk Drive” on page 99.

CAUTION

Chapter 2 37

Floppy disk drives are susceptible to mechanical and electrostatic shock. When handling the drive, always wear the static-grounding wrist strap that came in the floppy disk drive kit. Alwa ys hand le the drive carefully.

Configuration

System Hardware Configurations

Memory

The B2000 workstation has 4 memory slots, labeled SL0 through SL3. Memory can be configured from 256 MB to 2 GB for the B2000 workstation. Memory does not have to be configured in pairs for the B2000, but must be loaded in the order shown in Figure 2-2. Notice the alternating load pattern by location on the sys tem board.

Figure 2-2. Memory Slot Numbers and Loading Sequence

SL0 SL3 SL1 SL2

Load 1st

Load 4th

Load 2nd

Load 3rd

Memory Slots

(4 Slots)

The B2000 workstation supports 128 MB, 256 MB, and 512 MB DIMMs. If you will install different sizes of memory DIMMs in a particular workstation, load the largest size first and then the smaller size for maximum performance. For example, load a 256 MB DIMM in slot 0 (SL0) and then load a 128 MB DIMM in slot 1 (SL1).

CAUTION

The memory DIMMs must be installed in the correct order, else the workstation will not boot properly.

NOTE

Users who wish to achieve both maximum perfo rmance and maximum future capacity are advised to use 512 MB DIMMs exclusively.

To remove DIMMs, see the section titled “Removing Memory DIMMs” on page 114. To replace or install DIMMs, see the section titled “Replacing or Installing Additional Memory DIMMs” on page 115. Note that there is a system label on the floor of the workstation’s interior showing the memory loading order for the B2000.

Use the Boot Console Handler to verify that the workstation recognizes the installed memory. See “Displaying the Current Memory Configuration” on page 156.

38 Chapter 2

Configuration

System Hardware Configurations

I/O Cards

The B2000 workstation’s system board has four Peripheral Connect Interface (PCI) slots for option I/O cards. Slots 1 and 2 are full-size (PCI-2X) slots. Slots 3 and 4 are half-size (PCI-1X) slots. See F igure 2-3 for a brief description of slot capabilities.

Figure 2-3. PCI Card Slot Numbering and Capabilities

Slot 1

Slot 2

Slot 3

Slot 4

64-bits, 5V, 33MHz

32-bits, 5V, 33MHz

To remove and replace or install I/O cards, see the section titled “I/O Cards” on page 110.

NOTE

If you are installing an additional HP V

ISUALIZE

-fxe graphics card, after you connect the monitor to the additional graphics card, you must change the graphics path for that monitor. To do this, see the section “Displaying and Setting the Monitor Type” on page 150.

Chapter 2 39

Configuration

System Hardware Configurations

Monitor-Type Selection

The B2000 workstation supports monitors set to one of the following resolutions:

• 1280×1024 color (stereo capable), 75Hz, VESA

• 1600×1200 color, 75Hz, VESA

• 1280×1024 color, 75 Hz, VESA

NOTE

The HP V

ISUALIZE

-fxe graphics card will not function w ith older HP monitor types that use a sync on green signal. This includes monitors such as the HP 1097A/B/C/D, A2088A, and A2828A/ B that only have 3 BNC connec tors.

Note that you can connect the B2000 workstation to earlier HP monitors with 15-pin miniature D-Sub cables using the A4168A adapter shipped with the workstation’s accessory kit.

monitor type

The support the m onit ors list ed a bove. H owev er, if for some reason the

does not have to change since the B2000 workstation is set up to

monitor type

needs to

change, refer to Chapter 6, “Boot Console Handler.”

40 Chapter 2

This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the HP V

Troubleshooting

ISUALIZE

B2000 workstation.

Troubleshooting

Chapter Overview

This chapter contains the following main sections:

• Flowcharts for Troubleshooting

• Identifying LCD-Indicated Conditions

• Fan Faults and Warnings

• Dealing with a Boot Failure

• Selftest Failures

• Memory Failures

• Running System Verification Tests

• Running ODE-Based Diagnostics

• Using the PIM Dump Tool to Decode HPMCs

To troubleshoot an HP V HP-UX operating system. You should also be familiar with the boot ROM diagnostics and the Mesa (Support Tools Manager) online tests, which we describe in this chapter.

As a super-user who is troubleshooting an HP-UX system, you should be able to shutdown and reboot a system, start and stop processes, and examine error logs. You should also be able to use systems utilities such as

swlist

enabled services and configurations. You should also be familiar with STM, the online diagnostics tool. You can view man pages on any of these online utilities or commands.

Note any error or status mes sages , the n run the power-up boot ROM diagnostics, known as Self Test. If the Self Test diagnostics fail, replace the FRU that is indicate d. If the tests pass, but you still suspect a problem, run the ISL diagnostics and Mesa (Support Tools Manager) online tests.

For a complete description of using ISL diagnostics and Mesa (Support Tools Manager), refer to the following website URL:

http://wojo.rose.hp.com/

to show loaded patches and software bundles, and SAM to configure and show

ISUALIZE

B2000 workstation, you must be familiar with the

ioscan

to check device files and configurations,

Flowcharts for Troubleshooting

The following four figures contain troubles hooting flowcharts you can follow to isolate a failing Field Replaceable Unit (FRU). Figure 3-1 contains the main (power on LCD) troubleshooting flowchart. Figures 3-2 through 3-4 then contain flowcharts for console, bootable device, and HP-UX troubleshooting, respectively.

42 Chapter 3

Flowcharts for Troubleshooting

Figure 3-1. Main (Power on LCD) Troubleshooting Flowchart

Troubleshooting

Chapter 3 43

Troubleshooting

Flowcharts for Troubleshooting

Figure 3-2. Console Troubleshooting Flowchart

44 Chapter 3

Figure 3-3. Bootable Device Troubleshooting Flowchart

Troubleshooting

Flowcharts for Troubleshooting

Chapter 3 45

Troubleshooting

Flowcharts for Troubleshooting

Figure 3-4. HP-UX Troubleshooting Flowchart

46 Chapter 3

Troubleshooting

Identifying LCD-Indicated Conditions

The B2000 workstation uses an LCD panel to display firmware/OS progress codes. The codes, refer red to as c hassis cod es, consist of one of the mnemonics listed below, followed by a 4-digit hexadecimal number identifyi ng the code module being executed. The mnemonics and their meanings are:

FLT

TST

INI

SHU

WRN

RUN

In general, the LCD display has the following format:

MMM

CCCC

FFFFFF

A hardware error has been detected Hardware being tested Hardware being initialized System being shutdown A non-optimal or unusual operating condition exists Computer is running operating system

MMM CCCC: FFFFFF

DDDDDDDDDDDDDDDD

Three-character chassis code mnemonic Four -digit hexadecimal code Six-character Field Replaceable Unit (FRU) description

Line 1

Line 2

DDDDDDDDDDDDDDDD

If the system encounters an interpreted and a message is displayed. For example, you may have information similar to the following in the LCD:

FLT

30FC

Four -digit hexadecimal code

SYS BD

bad sys bd id

Chapter 3 47

Description of the chassis code

FLT

code while the system is booting, the

Three-character chassis code mnemonic

Six-character Field Replaceable Unit (FRU) description

Description of the chassis code

FLT

code is

Troubleshooting

Fan Faults and Warnings

This section provides the fault (

FLT

) and warning (

WRN

) messages you will see in the LCD if

there is a problem with a fan in the B2000 workstation. A chassis code which indicates that a fan has failed (

WRN D02

(

n) within a B2000 workstation specifies the fan number, n. Ta ble 3-1 lists the fan

FLT D01

n) or is running too slowly

numbers and their names. To locate the correct fan, see Figure 3-5 on the next page .

Table 3-1. Fan Numbe r s and Corresponding Names

Fan Number (n) Name of the Fan

2 I/O fan 4System fan 5 Processor fan

Here is an example of a fault message for the system fan (4):

FLT D014 SYS BD fan 4: failure!

Here is an example of a warning message for the processor fan (5):

WRN D025 SYS BD fan 5: too slow!

48 Chapter 3

Figure 3-5. Fan Locations

I/O F an (2)

System

Fan (4)

In the case of a fan problem, you will need to replace:

Troubleshooting

Fan Faults and Warnings

Processor Fan (5)

• The fan itself, if it is ei ther an I/O fan (2) or a system fan (4).

• The entire system board tray assembly, if it is a processor fan (5) (that is, the fan

mounted on the PA-RISC microprocessor on the system board).

See Chapter 4 for the procedures you should foll ow to remove and replace a fan.

Chapter 3 49

Troubleshooting

Dealing with a Boot Failure

To start this workstation from an operating system stored on a device different from the usual boot device, to boot from a different disk, or to boot from another t ype of device (such as an alternate hard disk or CD), see the following situations and examples that use the Boot Console Handler. To access the Boot Console Handler, see Chapter 6.

• To boot from a known device containing a bootable operating system, type the following at the prompt and press

Enter

Main Menu: Enter a command or a menu > boot

where

device

is the hardware path to the device, specified in Mnemonic Style Notation

device

For example, to boot an operating system stored on a DDS-format tape in a drive located at “ the following command at the prompt and press

Main Menu: Enter a command > boot scsi.1.0

scsi.1.0

,” go to the Main Menu of the Boo t Console Interface and then type

Enter

The operating system on the specified device is us ed to start the workstation.

• To interact with the Initial System Loader (ISL) before booting the workstation, type the following at the prompt and press

Main Menu: Enter a command or a menu > boot

You are prompted:

Interact with ISL (Y or N) > y

Enter

device

Answering yes (y) causes the ISL to be loaded from the specified device. After a short time, the following prompt appears on the screen:

ISL>

ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system.

For example, if the usual kernel (

scsi.6.0

(

/stand/vmunix.prev

( and press

) has become corrupted, boot the workstation from the backup kernel

for HP-UX 10.20) by typing the following at the

Enter

/stand/vmunix

for HP-UX 10.20) on the root disk

ISL>

prompt

ISL> hpux /stand/vmunix.prev

• To find the location of the bootable operating systems on the various media in the file system, use the

50 Chapter 3

search ipl

command.

Troubleshooting

Dealing with a Boot Failure

Searching for Bootable Media

To list all devices that may contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt:

Main Menu: Enter a command or a menu > search ipl

The search may turn up more devices than there are lines on the display. If using a text terminal, y o u ca n control the progress of th e se a rch fr om the terminal’s keyboard by performing the following steps:

• To hold the display temporarily, press

• To continue the display, press

• To halt the search, press

Esc

Ctrl

These flow-control commands do not work with a bitmapped display, but such a displa y can show more than forty lines of text, so they are unnecessary.

To s earch for devices of just one type that actually contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt:

Main Menu: Enter a command > search ipl

where

•

device_type

scsi

is the built-in fast, Ultra2 Wide LVD (Low Voltage Differential) SCSI bus.

lan

is all connections to the built-in LAN.

ide

is the built-in CD drive.

pci

is an optional plug-in device in PCI slot number n.

disk

is any bootable device other than LAN.

is one of the following:

device_type

Stable Storage

Stable Storage is non-volatile memory associated with each PA-RISC processor module. Stable storage is used by the processor (CPU) to store device path information, the state of the boot flags, HPMC error information, and operating system initialization data.

Chapter 3 51

Troubleshooting

Dealing with a Boot Failure

Boot Command Notations

boot

The

• Mnemonic

• Path number

command supports the following two notations:

help scsi

Type Here are examples of mnemonic notation:

boot

•

Here is an example of path number notation:

•

with no parameters selects the primary boot path in stable storage.

boot

with the

storage.

boot p1

command.

attempts to boot from the second path in a list generated by a previous

help lan

alternate

for more information on the boot path parameters.

alt

parameter selects the alternate boot path in stable

Supported Boot Paths

SCSI devices are bootable when connected to the SCSI port on the system. Diskless workstations can only boot from the LAN port on the system board. The workstation can be booted fro m the CD-ROM fo r so ft war e installation .

ISL Environment

The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an off-line platform to execute diagnostic and utility programs from a boot device when HP-UX does not load.

The ISL program is the first program loaded into main memory from an external media (LAN, disk, or tape) and launched by the initial program loader (IPL) routine during the Boot Administration environm ent.

The ISL environment provides the following capabilities:

• Execute user-entered commands to modify boot device paths and boot options in stable storage.

• Run off-line diagnostic programs and utilities.

• Provide automatic booting of the HP-UX operating system after power-on or reset.

The ISL program provides a stand-alone environment for loading off-line diagnostic and utility programs from the LIF directory. The ISL program also provides user commands to configure the boot parameters into Stable Storage.

52 Chapter 3

Troubleshooting

Selftest Failures

Chassis codes are the key to debugging selftest errors. If a failure is found during selftest, chassis codes are displayed in the LCD. The procedure for using these codes to debug a failure is as follows:

1. Using Table 3-2, w hich starts on the next page, find the chassis code listed on the LCD.

2. To get additional information about failures from the Boot Console Handler, use the Service Menu’s

In the following table, the FRU column shows messages printed on the LCD that refer to system FRUs. Only device specific, espec ially to IODC calls; for example , necessarily correspond to any FRU. All codes are listed in numeric order.

pim, pdt

FLT

codes have FRUs associated with them. Some

ChassisCodes

, and

commands.

8xxx

codes.

TST

WRN

codes are also

INI

and

codes do not

NOTE

Because the B2000 workstation is a single-board system, references to the

I/O BD

3-2 are actually references to the

(I/O board) in chassis codes displayed on the LCD and listed in Table

SYS BD

(system board).

Chapter 3 53

Troubleshooting

Selftest Failures

Chassis Codes

Table 3-2. lists all of the chassis codes for the B2000 workstation.

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

FLT 1n01 SYS BD HPMC occurred

FLT 1n02 SYS BD powerfail intrpt

FLT 1n03 SYS BD recvry cntr trap

FLT 1n04 SYS BD external intrrpt

FLT 1n05 SYS BD LPMC occurred

FLT 1n06 SYS BD ITLB mis/Ipg flt

FLT 1n07 SYS BD I mem prot trap

FLT 1n08 SYS BD illegal inst trp

FLT 1n09 SYS BD break instr trap

FLT 1n0A SYS BD privilgd op trap

Description

CPU n detected an unexpected HPMC. CPU n detected an unexpected power fail

interrupt. CPU n detected an unexpected recovery

counter trap. CPU n detected an unexpected external

interrupt. CPU n detected an unexpected LPMC. CPU n detected an unexpected ITLB miss

or instruction page fault. CPU n detected an unexpected ins truction

memory protection trap. CPU n detected an unexpected illegal

instruction trap. CPU n detected an unexpected break

instruction trap. CPU n detected an unexpected privilege d

operation trap.

FLT 1n0B SYS BD privlgd reg trap

FLT 1n0C SYS BD overflow trap

FLT 1n0D SYS BD conditional trap

FLT 1n0E SYS BD assist exep trap

FLT 1n0F SYS BD DTLB mis/Dpg flt

FLT 1n10 SYS BD non-acc ITLB mis

FLT 1n11 SYS BD non-acc DTLB mis

FLT 1n12 SYS BD data mem prot tr

54 Chapter 3

CPU n detected an unexpected privilege d register trap.

CPU n detected an unexpected overflow trap.

CPU n detected an unexpected conditional trap.

CPU n detected an unexpected assist exception trap.

CPU n detected an unexpected DTLB miss or data page fault.

CPU n detected an unexpected non -access ITLB miss fault.

CPU n detected an unexpected non -access DTLB miss or data page fault.

CPU n detected an unexpected data memory protection trap.

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

FLT 1n13 SYS BD data mem brk trp

FLT 1n14 SYS BD TLB dirty bit tr

FLT 1n15 SYS BD page refrnce trp

FLT 1n16 SYS BD assist emul trap

FLT 1n17 SYS BD hi-priv xfer trp

FLT 1n18 SYS BD lo-priv xfer trp

FLT 1n19 SYS BD taken branch trp

FLT 1n1A SYS BD data mem acc rts

FLT 1n1B SYS BD data mem prot ID

Description

CPU n detected an unexpected data memory break trap.

CPU n detected an unexpected TLB dirty bit trap.

CPU n detected an unexpected page reference trap.

CPU n detected an unexpected assist emulation trap.

CPU n detected an unexpected higher-privilege transfer trap.

CPU n detected an unexpected lower-privilege transfer trap.

CPU n detected an unexpected taken-branch trap.

CPU n detected an unexpected data memory access rights trap.

CPU n detected an unexpected data memory protection ID trap.

FLT 1n1C SYS BD unalign data ref

FLT 1n1D SYS BD perf mon intrrpt

TST 1n20 SYS BD CPU

TST 1n21 SYS BD CPU

TST 1n22 SYS BD CPU

TST 1n23 SYS BD CPU

TST 1n24 SYS BD CPU

TST 1n25 SYS BD CPU

TST 1n26 SYS BD CPU

basic test

alu test

branch test

arith cond

bit opers

cntrl regs

ext intrpt

CPU n detected an unexpected unaligned data reference trap.

CPU n detected an unexpected performance monitor interrupt.

CPU n is starting its basic operation s self-test.

CPU n is starting its arithmetic and logical unit self-test.

CPU n is starting its branch instruction self-test.

CPU n is starting its arthimetic condition self-test.

CPU n is starting its bit operat ion instruction self-test.

CPU n is starting its control regis te r self-test.

CPU n is starting its external inte rrupt self-test.

Chapter 3 55

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

TST 1n27 SYS BD CPUn itimer test

TST 1n28 SYS BD CPU

TST 1n29 SYS BD CPU

TST 1n2A SYS BD CPU

TST 1n2B SYS BD CPU

TST 1n2C SYS BD CPU

TST 1n30 SYS BD CPU

WRN 1n31 SYS BD CPU

FLT 1n32 SYS BD CPU

multi-media

shadow reg

diagnse reg

rdr test

bypass test

start est

skip est

bad tst mod

Description

CPU n is starting its interval timer self-test.

CPU n is starting its multi-media instructions self-test.

CPU n is starting its shadow regis te r self-test.

CPU n is starting its diagnose reg is ter self-test.

CPU n is starting its remote diagn o se register self-test.

CPU n is starting its integer bypass operation self-test.

CPU n is starting its early (pre-memo ry ) self-tests.

CPU n is bypassing its early self-tests to save time.

CPU n detected an unsupported system mode.

INI 1n3C SYS BD CPU

TST 1n3E SYS BD CPU

TST 1nA0 SYS BD CPU

TST 1nA1 SYS BD CPU

TST 1nA2 SYS BD CPU

TST 1nA3 SYS BD CPU

TST 1nA4 SYS BD CPU

TST 1nA5 SYS BD CPU

TST 1nB1 SYS BD CPU

TST 1nB2 SYS BD CPU

initialize

exit est

fpu tests

fpu reg tst

fpu inst

fpu traps

fpu misc

fpu bypass

TLB RAM tst

TLB trans

CPU n is initializing after self-te sts. CPU n finished its early self-tests. CPU n is starting its floating-point unit

self-tests. CPU n is starting its floating-point

instruction self-test. CPU n is starting its floating-point trap

self-test. CPU n is starting its floating-point

miscellaneous operations self-test. CPU n is starting its floating-point

bypassing self-test. CPU n is starting its TLB re gi st er

self-test. CPU n is starting its TLB tran sla tio n

self-test.

56 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

FLT 1nBA SYS BD monarch CPU

FLT 1nBB SYS BD bad CPU

FLT 1nBF SYS BD CPUn halt boot

INI 1nCA SYS BD CPUn sys bus arb

WRN 1nCD SYS BD CPU

WRN 1nCE SYS BD CPU

FLT 1nCF SYS BD slaven failed

WRN 1mD

WRN 1nEF SYS BD CPU

WRN 1mF

INI 1nFC SYS BD CPUn sync’ing

SYS BD slaves deconfig

SYS BD mon

deconfig

extinguish

slftst warn

stop slave

fail

number

Description

The monarch CPU failed. The CPU identifier was out of range. Bootstrap failure--machine halted. Monarch CPU is initializing the system

bus arbitration. CPU n deconfigured itself. PDC_PROC halted CPU n. Slave CPU n failed self-test. Monarch CPU m deconfigured slave CPU

s. CPU n detected a non-fatal error during

its self-tests.

Monarch CPU m halted slave CPU s. CPU n is synchronizing with the rest of

the system.

INI 1nFD SYS BD CPU

FLT 1nFF SYS BD monarchn selftst

TST 2n20 SYS BD CPU

FLT 2n25 SYS BD CPU

FLT 2n26 SYS BD CPU

TST 2n30 SYS BD CPU

TST 2n40 SYS BD CPU

TST 2n50 SYS BD CPU

FLT 2n51 SYS BD CPU

TST 2n70 SYS BD CPU

stat wd tst

icache RAM

ic ld d err

ic ld t err

icache tag

icache par

dc stor que

dc st q err

dcache RAM

CPU n is testing the syste m statu s wor d. Monarch CPU n failed self-test. CPU n is starting its instruction cache

RAM self-test. CPU n detected a data error during data

cache load. CPU n detected a tag error during data

cache load. CPU n is starting its instruction cache tag

self-test. CPU n is starting its instruction cache

parity detection self-test. CPU n is starting its data cache store

queue self-test. CPU n detected an error during its data

cache store queue self-test. CPU n is starting its data cache RAM

self-test.

TST 2n80 SYS BD CPU

Chapter 3 57

dcache tag

CPU n is starting its data cache tag self-test.

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

TST 2n90 SYS BD CPUn dcache ECC

FLT 2BAD SYS BD assertion fail

TST 3n00 SYS BD ROM checksum tst

FLT 3n00 SYS BD ROM checksum BAD

INI 3n00 SYS BD ROM checksum ok

TST 3n01 SYS BD PDH control test

INI 3n01 SYS BD PDH control init

FLT 3n01 SYS BD PDH control err

TST 3n02 SYS BD scratch RAM test

INI 3n02 SYS BD scratch RAM ok

FLT 3n02 SYS BD scratch RAM bad

Description

CPU n is starting its data cache ECC self-test.

A firmware assertion failed. Monarch CPU n is testing the boot ROM

integrity. The boot ROM failed checksum. The boot ROM passed checksum. Monarch CPU n is testing PDH control

control register. Monarch CPU n detected an error in the

PDH control register. Monarch CPU n is testing scratch RAM. The scratch RAM test failed. The scratch RAM test passed.

WRN 3n03 SYS BD stbl st read err

FLT 3n03 SYS BD stbl st read err

INI 3nC4 SYS BD clearing EEPROM

INI 3nD4 SYS BD deflting EEPROM2

WRN 3n04 SYS BD EEPROM write err

FLT 3n04 SYS BD EEPROM write err

FLT 3n05 SYS BD EEPROM wrt limit

WRN 3n06 SYS BD EEPROM read err

FLT 3n06 SYS BD EEPROM read err

INI 3n07 SYS BD

CPUn invoke LDB CPU n is starting the low-level debugger.

CPU n detected a non-fatal error reading the stable store.

Monarch CPU n is clearing the EEPROM. Monarch CPU n is initializing the

EEPROM to system defaults. CPU n detected a non-fatal error writing

the EEPROM. CPU n detected a fatal error writing the

EEPROM. CPU n detected a fatal error writing the

EEPROM. CPU n detected a non-fatal error reading

the EEPROM. CPU n detected a fatal error reading the

EEPROM.

58 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

FLT 3n09 SYS BD bad sys mde byte

WRN 3n1A SYS BD hversion mismtch

TST 3n1B SYS BD chck model strng

WRN 3n1B SYS BD model str msmtch

FLT 3n1B SYS BD fatal model str

TST 3n1C SYS BD test software ID

WRN 3n1C SYS BD update sw ID

FLT 3n1C SYS BD update sw ID err

INI 3n2s SYS BD Invoke LDB:

TST 3nBC IO BD test sys clocks

Description

CPU n detected an unsupported system mode.

Stable store hardware version doesn’t match system.

Check model string with version in stable store.

Model string doesn’t match that in stable store.

Error reading model string from stable store.

Check LANIC address. Update LANIC address. Error updating LANIC address. CPU n is awaiting the low-level debugger

for s more seconds. CPU n is verifying processor clocks with

the real-time clock.

INI 3nBC SYS BD init sys clocks

FLT 3nBC IO BD RTC tick timeout

FLT 3nCD IO BD RTC tick timeout

TST 3nCD SYS BD check defaults

INI 3nCD SYS BD init defaults

FLT 3nCD SYS BD init EEPROM err

FLT 3nEC SYS BD bad sys config

FLT 3nF4 SYS BD EEPROM boot limt

FLT 3nFC SYS BD bad sys bd id

TST 4n00 SYS BD CPU

start lst

CPU n has initialized the processor clocks. The real-time c loc k is ticki ng to o sl owly or

not at all. The real time clock is ticking too slowly or

not at all. CPU n is initializing stable store values to

system defaults. CPU n finished initializing stable store

values. CPU n detected an error writing to stable

store. CPU n detected an illegal CPU board

configuration. CPU n detected a fatal error writing the

EEPROM. CPU n cannot identify CPU board. CPU n is starting its late (with memory)

self-tests.

Chapter 3 59

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

WRN 4n01 SYS BD CPUn skip lst

TST 4n0E SYS BD CPU

TST 4n20 SYS BD CPUn lst erly st

TST 4n21 SYS BD CPU

TST 4n22 SYS BD CPU

TST 4n23 SYS BD CPU

TST 4n24 SYS BD CPU

TST 4n25 SYS BD CPU

TST 4n26 SYS BD CPU

exit lst

lst basic

lst alu

lst branch

lst arth cd

lst bit ops

lst ctl reg

Description

CPU n is bypassing its late self-tests to save time.

CPU n finished its late self-tests. CPU n is re-executing some of its early

self-tests from system memory. CPU n is re-executing its basic operations

self-test. CPU n is re-executing its arithmet ic and

logic unit self-test. CPU n is re-executing its branch

instruction self-test. CPU n is re-executing its arithmet ic

conditions self-test. CPU n is re-executing its bit operat ion s

self-test. CPU n is re-executing its control register

self-test.

TST 4n27 SYS BD CPU

TST 4n28 SYS BD CPU

TST 4n29 SYS BD CPU

TST 4n2A SYS BD CPU

TST 4n2B SYS BD CPU

TST 4n2C SYS BD CPU

TST 4n2D SYS BD CPU

TST 4n30 SYS BD CPU

TST 4n40 SYS BD CPU

TST 4n50 SYS BD CPUn icache miss

lst ext int

lst itimer

lst mltimed

lst shadow

lst dg regs

lst rdrs

lst bypass

cache byte

cache flush

CPU n is re-executing its external interrupt self-test.

CPU n is re-executing its interval timer self-test.

CPU n is re-executing its multi-media instructions self-test.

CPU n is re-executing its shadow register self-test.

CPU n is re-executing its diagnose register self-test.

CPU n is re-executing its remote diagnose register self-test.

CPU n is re-executing its integer bypas s operation self-test.

CPU n is starting its data cache sub-word operations self-test.

CPU n is starting its cache flush self-test. CPU n is starting its instruction cache

miss self-test.

60 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

TST 4n60 SYS BD CPUn dcache miss

FLT 5n00 SYS BD unknown bus err

FLT 5n02 SYS BD path err assertd

FLT 5n04 SYS BD parity error

FLT 5n07 SYS BD Runway dir error

FLT 5n08 SYS BD Runway broad err

FLT 5n0A SYS BD illegal response

FLT 5n0B SYS BD bus timeout

Description

CPU n is starting its data cache miss self-test.

CPU n detected an unknown error on the system bus (Runway).

CPU n detected a path error on the system bus (Runway).

CPU n detected a data, a ddress, or control parity error on the system bus (Runway).

CPU n detected a directed error on the system bus (Runway).

CPU n detected a broadcast error on the system bus (Runway).

CPU n received data that did not match any outstanding data request.

CPU n timed out before receiving requested data. The re sponder is logged in the system responder address.

FLT 5n0C SYS BD CPU sync failure

INI 7000 DIMM start DIMM scan

INI 7002 SYS BD init mem tables

FLT 7004 SYS BD mem plt upd fail

FLT 7005 DIMM insufficient mem

TST 7010 DIMM check DIMM order

WRN 7011 DIMM skip DIMM ord ck

FLT 7012 DIMM DIMM order error

FLT 7013 DIMM DIMM order error

TST 7016 DIMM DIMM pair check

WRN 7017 DIMM skip mem pair ck

CPU n’s synchronizer det ected a rule violation on the sy stem bus (Runway).

Start looking for installed DIMMs. Initialize memory data structures. Error updating memory platform data. Insufficient memory detected to continue. Start memory DIMM order check. Bypass memory DIMM order check. Memory DIMMs are not in the proper

order. Memory DIMMs are not in the proper

order. As a result, the system cannot access one or more DIMMs and has deallocated all inaccessible DIMMs.

Start memory DIMM pair check (DIMMs in a pair (e.g. 0a/0b) must match in J7000).

Bypass memory DIMM set check.

FLT 701F DIMM no memory found

Chapter 3 61

Memory scan couldn’t find any DIMMs.

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

TST 7020 SYS BD search for IMM

TST 703

FLT 704

TST 705

INI 706

INI 70F0 DIMM DIMM scan done

TST 7100 SYS BD mem register tst

WRN 7101 SYS BD skip mem reg tst

FLT 7102 SYS BD mem addr reg tst

FLT 7103 SYS BD mem mbat reg tst

DIMM DIMM

IMM vrfy

IMM fail

s IMM test

is IMM

Description

Try to find a single memory bank to use for the initial memory module.

DIMM s was the initial memory module last boot. Verify it still works.

DIMM s failed the initial memory module test.

Test DIMM in slot s as the initial memory module.

DIMM s chosen as initial memory module. Memory DIMM scan complete. Start testing regis te rs in mem ory

controller. Bypass the memory controller register

test. Firmware detected an error in the

memory controller address registers. Firmware detected an error in the

memory controller bank registers.

FLT 7104 SYS BD mem reg tst fail

FLT 7105 SYS BD mem err reg test

FLT 7106 SYS BD mem err clr fail

INI 7200 DIMM strt DIMM detect

INI 7201 DIMM DIMM detect

WRN 7202 SYS BD skip DIMM detect

FLT 7203 DIMM unsupp DIMM type

FLT 7204 DIMM SPD fatal error

INI 7205 DIMM add HP DIMM type

INI 7206 DIMM non-HP DIMM type

Firmware detected an error in the memory controller memory registers.

Firmware detected an error in the memory controller error registers.

Firmware was unable to clear the error registers after testing.

Start the Serial Presence Detection (SPD) to search for memory DIMMs.

SPD is x% finished. Bypass Serial Presence Detection. SPD found an unsupported DIMM type. SPD detected an unexpected, fatal error. New HP manufactured DIMM t ype added

to tables. New non-HP DIMM type added to tables

(use at own risk).

62 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

FLT 7207 DIMM DIMM table full

FLT 7208 DIMM no DIMMs found

INI 721

INI 722

INI 723

INI 724

INI 725

FLT 72A

FLT 72C

FLT 72D

DIMM is DIMM

DIMM ???? DIMM in

DIMM 128M DIMM in

DIMM 256M DIMM in

DIMM 512M DIMM in

DIMM DIMM

inst?

checksum

mismatch

load err

Description

The DIMM table is full--cannot add new type.

SPD didn’t find any memory DIMMs. SPD is checking memory slot s. SPD found a DIMM in slot s, but can’t

determine its size. DIMM will no t be used. SPD found a 128MB DIMM in slot s. SPD found a 256MB DIMM in slot s. SPD found a 512MB DIMM in slot s. DIMM in slot s failed SPD checksum and

will not be used. DIMM in slot s didn’t match the other in

pair. (J7000 only--DIMMs must be in matched pa i rs.)

Memory DIMMs are not in the proper order. As a result, the system cannot access DIMM s and has dea llocated it.

INI 7300 SYS BD mem config start

TST 7301 SYS BD check mem config

WRN 7302 SYS BD mem confg changd

INI 7303 SYS BD use confg change

INI 7304 SYS BD build mem intrlv

INI 7305 SYS BD save mem config

WRN 7306 SYS BD use alt mem conf

INI 7307 SYS BD interleve memory

FLT 7308 SYS BD PDT is disabled

Starting main memory configuration. Checking for memory configuration

change since last boot. Memory physical configuration change d

since last boot. Memory physical configuration didn’t use

saved configuration change. Use stored configuration data.

Building memory configuration with all DIMMs interleaved.

Saving memory configuration information in non-volatile memory.

Memory will be configured from fixed values, instead of detected DIMMs.

Generating the memory interleave. Firmware detected bad memory pages,

but the Page Deallocation Table is disabled.

Chapter 3 63

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

FLT 7309 DIMM insufficient mem

FLT 730C SYS BD mem intrlv fail

INI 730F SYS BD mem config done

TST 7400 DIMM non-dest mem tst

TST 740F DIMM non-dst tst done

INI 7500 SYS BD memory reset

WRN 7501 SYS BD mem log clr warn

FLT 7502 SYS BD mem err log fail

TST 7600 DIMM dest mem test

WRN 7601 DIMM mem init only

TST 7602 DIMM tst 1st mem page

TST 7603 DIMM tst rest of mem

Description

Insufficient error-fre e memory to continue.

Memory interleave generation failed. Main memory configuration complete. Starting non-destructive memory test. Non-destructive memory test complete. Resetting memory system. Memory error logs didn’t clear on first try. Firmware could not clear memory error

logs. Starting the destructive memory test. Skip the test, just initialize memory to

save time. Starting 3-pass test of first memory page. Starting 3-pass test of the rest of memory.

TST 7604 DIMM start 1st pass

TST 7605 DIMM 1st pass

TST 7606 DIMM start 2nd pass

TST 7607 DIMM 2nd pass

TST 7608 DIMM start 3rd pass

TST 7609 DIMM 3rd pass

TST 760A DIMM start mem init

TST 760B DIMM mem init

WRN 760C DIMM repeat dest test

FLT 760D DIMM mem code cpy err

FLT 7610 DIMM ECC wrt/read err

Starting 1st pass of memory test (write pseudorandom sequence).

First pass is x% complete. Starting 2nd pass of memory test (verify

pseudorandom sequence, write inverse). Second pass is x% complete. Starting 3rd pass of memory test (verify

inverse sequence). Third pass is x% complete. Starting memory initialization. (Initialize

to zero to set ECC.) Memory initialization is x% complete. Re-execute destructive test for hardware

troubleshooting. Firmware tried to copy code from ROM to

memory, but the copy didn’t match the original.

Writing and reading back good data caused memory ECC error.

64 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

FLT 7611 DIMM ECC single data

FLT 7612 DIMM ECC single ECC

FLT 7613 DIMM ECC multipl data

FLT 7614 DIMM ECC multpl signl

FLT 7800 SYS BD mem err summary

FLT 7801 SYS BD bus ctrl par err

FLT 7802 SYS BD bus addr par err

FLT 7803 SYS BD bus data par err

FLT 7804 SYS BD mem out of range

Description

Memory ECC test failed to detect single-bit data error.

Memory ECC test failed to detect single-bit ECC error.

Memory ECC test failed to detect multiple-bit data error.

Memory ECC test failed to signal multiple-bit error.

Printing memory error summary word to RS-232.

System bus (Runway) control parity error detected.

System bus (Runway) address parity error detected.

System bus (Runway) data parity error detected.

Memory access outside configured memory space.

FLT 7805 SYS BD bus broadcst err

FLT 7806 SYS BD mem addr par err

FLT 7807 SYS BD mem ctlr stat wd

FLT 781

FLT 782

FLT 7840 SYS BD unexpected HPMC

FLT 7841 SYS BD mem status invld

FLT 7842 SYS BD mem summ invalid

FLT 7843 SYS BD fwd prog invalid

FLT 7844 SYS BD mem HPMC summ wd

FLT 7845 SYS BD mem ctlr stat wd

SYS BD DIMM

uncor err

corr err

System bus (Runway) broadcast error detected.

Memory bus address parity error detected.

Printing memory controller status word to RS-232.

Uncorrectable ECC error detected in DIMM s.

Correctable ECC error detected in DIMM s.

Unexpected HPMC detected. Memory error status word is invalid. Memory summary word is invalid. Memory forward progress word is invalid. Printing memory error summary word to

RS-232. Printing memory controller status word to

RS-232.

Chapter 3 65

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

FLT 7846 SYS BD mem err overflow

FLT 7848 SYS BD addr not mapped

FLT 785

FLT 786

FLT 787

FLT 788

FLT 7890 DIMM MBE overwrt SBE

FLT 7891 DIMM dup entry in PDT

DIMM MBE in DIMM

DIMM SBE&MBE DIMM

DIMM mem err DIMM

DIMM SBE in DIMM

Description

Multiple memory errors detected. Memory address outside configured

memory space. Destructive memory test detected an

uncorrectable memory error in DIMM s. Destructive memory test detected both an

uncorrectable and a correctable memory error in DIMM s.

Destructive memory test detected a pattern compare error in DIMM s.

Destructive memory test detected a correctable memory error in DIMM s.

Firmware replaced a correctable memory error entry in the PDT with an uncorrectable memory error entry at the same address.

The PDT already contains an entry at that address.

FLT 7892 SYS BD PDT write error

FLT 7893 SYS BD PDT is full

FLT 7900 SYS BD no DMT entry

FLT 7901 SYS BD no rank entry

FLT 7902 SYS BD bad refrsh intvl

FLT 7903 SYS BD mem intrlv fail

FLT 7904 SYS BD mem reloc failed

FLT 7905 SYS BD mem intrlv error

FLT 79FF SYS BD mem firmware err

WRN 80F3 SYS BD err rd IODC byte

WRN 80F4 EXT IO boot read error

WRN 80F5 EXT IO boot exec error

WRN 80F6 EXT IO boot read error

Error adding the entry to the PDT. The PDT is full--cannot add new entry. Internal error--cannot find DIMM entry. Internal error--cannot find rank entry. Computed refresh interval is invalid. Cannot generate memory interleave. Cannot interleave with relocated range

(3.75GB - 4.0GB). Undefined memory interleave failure. Internal error--never expected this to

happen. Cannot read IODC from ROM or card. Cannot load IODC entry_init for boot

device. Error initializing boot device. Cannot load IODC entry_io for boot

device.

66 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

WRN 80F7 EXT IO boot IO error

WRN 80F8 EXT IO invalid boot dev

WRN 80FC EXT IO invalid boot dev

INI 8800 IOCARD PCI BusWlk start

INI 88r1 IOCARD PCI Rope r walk

INI 8802 IOCARD PCI BusWalk done

INI 8803 SYS BD PCI alloc done

INI 8804 SYS BD PCI config done

WRN 881

FLT 881

WRN 882

FLT 882

WRN 883

IO BD R2PCI

IO BD R2PCIr not found

IO BD Rope

IO BD Roper config err

not found

init err

Description

Error detected during boot device I/O. Invalid boot device class; bad IODC? Unexpected error; bad IODC? Starting PCI bus and device discovery. Starting PCI bus and device discovery on

Rope r. PCI bus and device discovery complete. Done allocating address space for PCI

devices. Done configuring PCI devices. Rope-to-PCI bridge r not found. Rope-to-PCI bridge r not found. Rope-to-PCI bridge r initialization failed. Rope-to-PCI bridge r initialization failed. PCI configuration failed below

Rope-to-PCI bridge r.

FLT 883

INI 884

FLT 884

INI 8850 SYS BD early rope0 init

FLT 8850 SYS BD rope0 init fail

INI 8860 SYS BD rope0 init done

INI 8870 IO BD early R2PCI init

FLT 8870 IO BD R2PCI init fail

INI 8880 IO BD R2PCI init done

INI 8890 IO BD early Super init

FLT 8890 IO BD Super init fail

INI 88A0 IO BD Super init done

IO BD Rope

EXT IO Roper debug tggl

EXT IO Roper tgl fail

config err

Rope r configuration failed. Rope r debug register toggled. Rope r debug register toggle failed. Initializing rope 0 for early RS-232

output. Couldn’t initialize rope 0. Rope 0 initialization complete. Initializing Rope-to-PCI bridge 0 for early

RS-232 output. Couldn’t initialize Rope-to-PCI bridge 0. Rope-to-PCI bridge 0 initialization

complete. Initializing Super-I/O for early RS-232

output. Couldn’t initialize Super-I/O. Super-I/O initialization complete.

Chapter 3 67

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

WRN 8A03 EXT IO No graph console

WRN 8A04 EXT IO No USB keyboard

TST 8C06 EXT IO PCI BIST test

WRN 8C07 EXT IO PCI BIST error

WRN 8C08 SYS BD PCI alloc error

WRN 8C09 IO BD PCI mem mngr err

WRN 8C0A EXT IO PCI mem type err

WRN 8C0B IO BD PCI max bus dpth

WRN 8C0C EXT IO PCI dev not cnfg

WRN 8C0F IO BD dev tree ovrflow

WRN 8DEC IO BD init LAN SROM

Description

Cannot re-establish communication s wi th the graphics console.

Cannot re-establish communication s wi th the USB keyboard.

Running PCI Built-In Self-Test PCI Built-In Self-Test failed. PCI address space allocation failed. Memory allocation for PCI device failed. PCI device requested invalid memory

type. PCI bus depth exceeded ma ximum

supported depth. Unable to configure PCI device. Data space for PCI devices is full. Initializing the core LAN serial EPROM.

SHU 8DEC IO BD resetting system

FLT 8E10 IO BD PARALEL port cfg

FLT 8E11 IO BD SERIAL1 port cfg

FLT 8E12 IO BD SERIAL2 port cfg

FLT 8E13 IO BD FLOPPY drive cfg

FLT 8E20 IO BD bad USB port cfg

WRN 9001 EXT IO no console found

INI 9151 IO BD init SERIAL_1

INI 9152 IO BD init SERIAL_2

INI 915F IO BD init unknown dev

INI 9160 EXT IO builtin GRAPHICS

INI 916

EXT IO init PCI slot

Restarting system after core LAN initialization.

Parallel port configuration failed. Serial 1 port configuration failed. Serial 2 port configuration failed. Floppy drive configuration failed. USB port configuration failed. Search for console display device failed. Initializing serial 1 port as console

display. Initializing serial 2 port as console

display. Initializing unknown device as console

display. Initializing built-in graphics as console

display. Initializing PCI device in slot s as console

display.

68 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

INI 91DB IO BD init SERIAL_LDB

INI 9C51 IO BD consol is SER_1

WRN 9C51 IO BD bad init SERIAL1

INI 9C52 IO BD consol is SER_2

WRN 9C52 IO BD bad init SERIAL2

INI 9C6

WRN 9C6

INI 9C8

WRN 9C8

INI 9CDB IO BD consl is SER_LDB

EXT IO consol is GRAPH

EXT IO bad PCI slot

EXT IO cnfg mon type

EXT IO mon type t fail

Description

Initializing serial LDB port as console display.

Console display is on serial port 1. Serial port 1 failed to initiali ze as a

console device. Console display is on serial port 2. Serial port 2 failed to initiali ze as a

console device.

Console display is on graphics card in PCI slot s.

Graphics in PCI slot s failed to initialize as a console device.

Set graphics console to monitor type t. (Seen when cycling through types.)

F ailed to conf igure console t o monitor type t.

Console display is on serial LDB port.

WRN 9CDB IO BD bad init SER_LDB

FLT A088 IO BD consl path fault

WRN A008 EXT IO no boot device

WRN A0BD EXT IO device not ready

FLT A0FF EXT IO unknown launch

WRN A50F EXT IO init pri pth err

WRN A70F EXT IO init otr pth err

INI C10

INI C30

INI C30C SYS BD mnrch slv chck

SYS BD CPU

SYS BD monarch

is monarch

test

Serial LDB port failed to initialize as a console device.

Unable to boot--no console device found. Unable to boot--no bootable device found. Boot device not ready--operation may be

retried. Unable to boot. Explanation may appear

on console. Unable to boot from primary boot device. Unable to boot from non-primary boot

device. CPU m was chosen as the monarch

processor. (All other CPUs are slaves.) CPU m finished the monarch-only tests

and system initialization. The monarch CPU is checking wheth er

the slaves are in the correct rendezvous.

Chapter 3 69

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

INI C3FF SYS/IO late monarch tst

FLT C3FF SYS/IO late monarch flt

INI C4CC SYS BD initialize ccp

INI C4CD SYS BD no ccp found

INI C4CE SYS BD ccp disabled

INI C4CF SYS BD ccp found

INI C500 SYS BD get primary path

INI C540 EXT IO init pri path

INI C580 EXT IO load IPL pri pth

WRN C5F0 EXT IO err read pri IPL

FLT C5F0 EXT IO pri IPL fault

Description

The monarch CPU is starting the la te (post-memory) monarch-only tests.

The late (post-memory) monarch-only tests failed.

Searching for (lab-only) debugger card. Debugger card not found. Debugger card disabled. Debugger card found. Autoboot is reading primary boot path

from stable store. Autoboot is trying to boot from primary

boot device. Loading IPL from primary boot devi ce. Error loading IPL from primary boot

device. Error loading IPL from primary boot

device.

WRN C5F1 EXT IO err read pri IPL

WRN C5F2 EXT IO err read pri IPL

WRN C5F3 EXT IO err read pri IPL

WRN C5F4 EXT IO err read pri IPL

WRN C5F8 EXT IO err read pri IPL

INI C5FF

INI C642 EXT IO init kybrd consl

FLT C642 EXT IO keyboard error

WRN C643 EXT IO keyboard reinit

WRN C64F EXT IO reset montr type

<blank>

launch pri IPL

Cannot load IPL from primary boot device--load address invalid.

Cannot load IPL from primary boot device--file is not IPL image.

Cannot load IPL from primary boot device--IPL image size invalid.

Cannot load IPL from primary boot device--IPL entry point address invalid.

Cannot load IPL from primary boot device--IPL image checksum failed.

Booting from primary boot path. Try to initialize USB keyboard. An error was detected trying to access the

keyboard. Keyboard was re-initialized. The console device fa il ed to in iti ali ze w it h

the given monitor type. Try again with type 1.

70 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

TST C680 SYS BD builtin graphics

INI C680 SYS BD builtin graphics

WRN C680 SYS BD builtin graphics

TST C68

INI C68

WRN C68

INI C740 EXT IO init other path

INI C780 EXT IO ld IPL othr path

WRN C7F0 EXT IO other IPL fault

WRN C7F1 EXT IO bad alt IPL read

SYS BD test graph in

SYS BD init graph in s

SYS BD fail graph in

Description

Look for built-in graphics card. Successfully initialized built-in graphics

card. Built-in graphics initialization failed. Look for graphics card in PCI slot s. Successfully initialized graphics card in

PCI slot s. Card in PCI slot s failed graphics

initialization or is not a graphics card. Autoboot is tryi ng to boot from

non-primary boot device. Loading IPL from non-primary boot

device. Error loading IPL from non-primary boot

device. Cannot load IPL from non-primary boot

device--load address invalid.

WRN C7F2 EXT IO bad alt IPL read

WRN C7F3 EXT IO bad alt IPL read

WRN C7F4 EXT IO bad alt IPL read

WRN C7F8 EXT IO bad alt IPL read

WRN C7FF

INI CB00 SYS BD TOC initiated

WRN CB01 SYS BD no OS TOC vector

WRN CB02 SYS BD bad OS TOC addr

<blank>

launch IPL other

Cannot load IPL from non-primary boot device--file is not IPL image.

Cannot load IPL from non-primary boot device--IPL image size invalid.

Cannot load IPL from non-primary boot device--IPL entry point address invalid.

Cannot load IPL from non-primary boot device--IPL image checksum failed.

Booting from a device other than the primary boot path.

A Transfer of Control entered the firmware TOC handler.

There is no TOC vector for the operating system. Firmware will soft boot the system.

The operating system TOC handler vect or is invalid. Firmware will soft boot the system.

Chapter 3 71

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

WRN CB03 SYS BD bad OS TOC code

WRN CB04 SYS BD bad OS TOC len

WRN CB05 SYS BD bad OS TOC chksm

WRN CB0A SYS BD prev TOC logged

INI CB0B SYS BD branch to OS TOC

WRN CB0C SYS BD br OS TOC failed

WRN CB10 SYS BD LPMC initiated

Description

The operating syst em TOC handler is invalid. Firmware will soft boot the system.

The size of the operating system TOC handler is invalid. Firmware will soft boot the system.

The operating system TOC handler failed the checksum tes t. Firmware wi ll soft boot the system.

Firmware detected unread PIM data from a previous TOC and will not overwrite it. (PIM for this TOC is lost.)

Branching to the operating system TOC handler.

Branch to the operating system TOC handler failed. Firmware will soft boot the system.

A Low-Priority Machine Check entered the firmware LPMC handler. The handler should log the error and return to normal operation.

WRN CB11 SYS BD icache LPMC err

WRN CB12 SYS BD dcache LPMC err

WRN CB13 SYS BD dcache tag error

WRN CB14 SYS BD dcache data err

FLT CB1F SYS BD OS LPMC failed

WRN CB71 SYS BD HPMC occurred

WRN CB72 SYS BD LPMC occurred

An instruction cache parity error caused the LPMC.

A data cache parity/ECC error caused the LPMC.

The parity error is in the tag portion of the data cache.

The parity error is in the data portion of the data cache.

Firmware couldn’t branc h to the operat ing system LPMC handler. It will halt the CPU, requiring a power cycle to recover.

A High-Priority Machine Check caused entry to PDCE_CHECK (the firmware trap handler).

A Low-Priority Machine Check caused entry to PDCE_CHECK (the firmware trap handler).

72 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

WRN CB73 SYS BD TOC occurred

FLT CB9

FLT CB99 SYS BD seed IVA handler

FLT CB9A SYS BD HPMC overwrite

OFF CBA1 SYS BD AIOC int dat err

OFF CBA2 IO BD EtoA rope perr

OFF CBA3 SYS BD access invld TLB

OFF CBA4 IO BD EtoA rp cmd perr

OFF CBA5 IO BD CDF timeout

OFF CBA6 IO BD R2PCI resp tmout

IO BD Error on rope

r An error was detected on rope r.

Description

A Transfer of Control caused entry to PDCE_CHECK (the firmware trap handler).

PDC_SEED_ERROR triggered an HPMC. Firmware is overwriting PIM data from a

previous HPMC. I/O controller internal error. Parity error between I/O controller and

Rope-to-PCI bridge. An invalid I/O TLB entry was accessed. Command parity error between I/O

controller and Rope-to-PCI bridge. Rope Command/Data FIFO is backed up. Rope-to-PCI bridge timed out. Could be a

failure of the PCI card, rope, or R2PCI bridge.

OFF CBA7 IO BD Unknown AIOC err

OFF CBB1 IO BD PCI timeout

OFF CBB2 IO BD PCI timeout; OV

OFF CBB3 IO BD R2PCI intrnl err

OFF CBB4 IO BD R2PCI int err;OV

OFF CBB6 IO BD PCI data req err

OFF CBB8 IO BD PCI D req err;OV

OFF CBBA IO BD PCI data par err

OFF CBBC IO BD PCI Dpar err;OV

OFF CBBE IO BD R2PCI intrnl err

OFF CBC0 IO BD R2PCI int err;OV

Unknown I/O controller error. A PCI card requested the bus but failed to

use it. More than once aPCI card requested the

bus but failed to use it. Rope-to-PCI bridge internal error. Multiple Rope-to-PCI bridge internal

errors. PCI bus data requestor error: R2PCI

detected PERR# assertion. Rope-to-PCI bridge detected multiple

PERR# assertions. PCI bus data parity error. Multiple PCI bus data parity errors. Error in R2PCI internal data to PCI bus. Multiple R2PCI internal data to PCI bus

errors.

Chapter 3 73

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

OFF CBC2 IO BD PCI data parity

OFF CBC4 IO BD PCI data par; OV

OFF CBC6 IO BD R2PCI intrnl err

OFF CBC8 IO BD R2PCI int err;OV

OFF CBCA IO BD PCI data rs err

OFF CBCC IO BD PCI D rs err; OV

OFF CBCE IO BD R2PCI T-Abort

OFF CBD0 IO BD R2PCI T-Abort;OV

Description

PCI data parity error. I/O error log word 3 contains the error address.

Multiple PCI data parity errors. I/O error log word 3 contains the error address.

Rope-to-PCI bridge internal data error: R2PCI detected PERR# assertion.

Multiple R2PCI internal data errors: R2PCI detected multiple PERR# assertions.

PCI bus data responder error: R2PCI detected PERR# assertion.

Multiple PCI bus data responder errors: R2PCI detected multiple PERR# assertions.

Rope-to-PCI bridge signalled Target Abort.

Rope-to-PCI bridge signalled multiple Target Aborts.

OFF CBD2 IO BD PCI parity err

OFF CBD4 IO BD PCI par err; OV

OFF CBD6 IO BD PCI no DEVSEL#

OFF CBD8 IO BD PCI no DEVSEL;OV

OFF CBDA IO BD PCI target abort

OFF CBDC IO BD PCI T-Abort; OV

OFF CBDD IO BD PCI assrts LOCK#

OFF CBDE IO BD PCI LOCK#; OV

OFF CBE0 IO BD PCI assrts SERR#

PCI address/command parity error. Multiple PCI address/command parity

errors. No PCI device selected (DEVSEL#

assertion). I/O error log word 3 contains the error address.

Multiple DEVSEL# assertions. I/O error log word 3 contains the error address.

A PCI device signalled Target Abort. I/O error log word 3 contains the error address.

A PCI device signalled multiple Target Aborts. I/O error log word 3 contains the error address.

A PCI device asserted LOCK#. A PCI device asserted LOCK# multiple

times. A PCI device asserted SERR#: address

parity error or other system error.

74 Chapter 3

Table 3-2. Chassis Codes for the B2000 Workstation

Troubleshooting

Selftest Failures

Ostat Code FRU Message

OFF CBE2 IO BD PCI SERR#; OV

OFF CBE3 IO BD Unknown PCI err

OFF CBE6 SYS BD AtoE rope perr

OFF CBE7 IO BD R2PCI intrnl err

OFF CBE8 SYS BD AtoE rope perr

OFF CBE9 IO BD Unknown Rope err

FLT CBF0 SYS BD HPMC initiated

FLT CBF1 SYS BD no OS HPMC IVA

FLT CBF2 SYS BD bad OS HPMC len

Description

A PCI device asserted SERR# multiple times.

Unknown PCI error detected. Parity error between system I/O controller

and Rope-to-PCI bridge. Rope-to-PCI bridge internal data error. Command parity error between system

I/O controller and Rope-to-PCI bridge. Unknown rope error occurred. A High-Priority Machine Check entered

the firmware HPMC handler. There is no HPMC vector for the

operating system. Fi rmware will halt the CPU, requiring a power cycle to recover.

The size of the operating system HPMC handler is invalid. Firmware will halt the CPU, requiring a power cycle to recover.

FLT CBF3 SYS BD bad OS HPMC addr

FLT CBF4 SYS BD bad OS HPMC cksm

FLT CBF5 SYS BD OS HPMC vector 0

WRN CBFA SYS BD prev HPMC logged

FLT CBFB SYS BD brnch to OS HPMC

FLT CBFC SYS BD OS HPMC br err

FLT CBFD SYS BD unknown check

FLT CBFE SYS BD HPMC during TOC

The operating system HPMC handler vector is invalid. Firmware will halt the CPU, requiring a power cycle to recover.

The operating system HPMC handler failed the checksum test. Firmware will halt the CPU, requiring a power cycle to recover.

The size of the operating system HPMC handler is zero. Firmware will halt the CPU, requiring a power cycle to recover.

Firmware detected unread PIM data from a previous HPMC and will overwrite it.

Branching to the operatin g system HP MC handler.

Branch to the operating s ystem HPMC handler failed. Firmware will halt the CPU, requiring a power cycle to recover.

The firmware trap handler didn’t detect an HPMC, LPMC, or TOC.

A High-Priority Machine Check occurred during Transfer of Control processing.

Chapter 3 75

Troubleshooting

Selftest Failures

Table 3-2. Chassis Codes for the B2000 Workstation

Ostat Code FRU Message

FLT CBFF SYS BD multiple HPMCs

INI CC0

INI CC1

INI CC2

INI CC3

INI CC4

TST D000 SYS BD micro controller

SYS BD CPU

OS rendezvs

early rend

rendezvous

cache rend

mem rendez

Description

A High-Priority Machine Check occurred while processing another HPMC.

Slave CPU n entering the final rendezvous, waiting for the operating system to awaken it.

Slave CPU n entering the early rendezvous, waiting for the mon arch CPU to initialize scratch RAM and other system state.

Slave CPU n entering rendezvous. Slave CPUs enter this rendezvous numerous times during boot.

Slave CPU n entering cached rendezvous, waiting for the monarc h CPU t o confi gure the system bus.

Slave CPU n entering memory rendezvous, waiting for the mon arch CPU to select a boot device.

Firmware is initializing communications with the system controller.

WRN D004 SYS BD micro not resp

INI D005 SYS BD set dom1 fan spd

INI D006 SYS BD set dom2 fan spd

WRN D007 SYS BD bad microctl cmd

FLT D01

WRN D02

SYS/IO fan

SYS/IO fan n: too slow!

: failure!

Firmware detected a communications error with the system controller.

Firmware is initializing communications with the system controller.

Firmware detected a communications error with the system controller.

Firmware detected fan n stopped. Firmware detected fan n is running too

slowly.

76 Chapter 3

Troubleshooting

Memory Failures

The B2000 system implements Memory Page Deallocation. This feature allows the workstation to provide information to the operating system about memory fail ures.

HP-UX 10.20 uses information to map out failing memory areas and continue normal operation. You can use the command

memrpt

with the about the Memory Page Dealloc ation Table (PDT) as well as single-bit errors lo gged by the system, as follows:

detail

switch to obtain information

# /usr/sbin/sysdiag

DUI > logtool

LOGTOOL> memrpt detail

Enter

The PDT can also be checked using the

Enter

pdt

command in the Service menu of the Boot

Console Handler (refer to Chapter 6). For allowable memory configurations, see the “Memory” section on page 38.

Chapter 3 77

Troubleshooting

Running System Verification Tests

HP-UX uses an online diagnostics product named Mesa (Support Tools Manager) that allows system operation verificati on.

Three interfaces are available with the Support Tools Manager:

• A command line interface accessed through the

• A menu-driven interface accessed th rough the

• A graphical user interface accessed through the

cstm

mstm

xstm

command

For more information on these user interfaces, see the online man pages by entering the following at a command line prompt:

man cstm

man mstm

man xstm

Enter

For infor mation on the enhanced online diagnos tics, see the Support Media User’s Manual (HP Part Number B3782-90176).

To access the Support Tools Manager, perform the following steps:

1. In a terminal window, type the following at the # prompt to invoke the command line interface:

# cstm

Enter

2. The following message appears:

Support Tools Manager

help

Type

for a list of available commands:

Version A.01.00

CSTM> help

3. To verify the system operation, type the following at the

CSTM> verify all

Enter

CSTM>

prompt:

Messages similar to the following appear:

Verification has started on device (CPU).

Verification has started on device (FPU).

CSTM> Verification of(FPU) has completed.

CSTM> Verification of(CPU) has completed.

4. Press

to return to th e

Enter

CSTM>

prompt after all test results are reported.

5. To exit the Support Tools Manager, enter the following:

CSTM> exit

Enter

If any tests failed, run Self Test and ISL diagnostics to isolate the problem.

78 Chapter 3

Troubleshooting

Running ODE-Based Diagnostics

The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests.

ODE is an ISL utility. To boot ODE:

1. Invoke the ISL environment from the system disk or CD.

2. Type

Not all of the test modules are available on all systems. To see what test modules are available to run on this syst em, type ls at the the following:

•

ode

system disk. The prompt changes to

wdiag

CPU, cache, TLB, and floating point functions.

memtest

reports the memory card and its slot number that needs replacement. It also provid es a map of the memory configuration so that the user can identify the types of memory and its slot location.

mapper

and revision information of I/O components, configuration of memory controllers, processors, co-processors, cache, and TLB, as well as processor board component revisions and values of various HPPA system identifiers, revisions, and capabilities.

astrodiag

chip.

siodiag

including serial, parallel, USB, and so forth.

– tests and verifies the basic functionality of the PA-RISC chip. This tool tests the

– tests and verifies the memory arrays. If an error is detected, the diagnos tic

– identifies the configuration of HPPA systems. It displays path, identification,

– tests and verifies the functionality of the super IO multifunction IO chip,

after the

Ente

– tests and verifies the basic functionali ty of t he Astro memory/IO cont roller

ISL>

prompt to invoke ODE from the LIF directory on the

ODE>

prompt. The available modules include

For further information on the various ODE commands and a complete listing of the command set, type modules.

help

Enter

at the

ODE>

prompt or at the prompt of one of the test

Using the PIM Dump To ol to Decode HPMCs

If the system HPMC and halts, the Boot Console Handle r ’s Service menu provides a PIM dump tool that can analyze the HPMC dump and attempt to decode it for analysis. It w ill point to the failing FRU or memory location if it is memory related. For information on using the Boot Console Handler, see Chapter 6.

Chapter 3 79

Troubleshooting

Running ODE-Based Diagnostics

80 Chapter 3

Field Replaceable Units

This chapter lists the HP V and provides procedures and illustrations showing their removal and replacement.

ISUALIZE

B2000 workstation’s Field Replaceable Un its (FRUs)

Field Replaceable Units

Chapter Overview

This chapter contains the following main sections:

• Exchange and Non-Exchange P a rt Numbers

• FRU Removal and Replacement — Front Panel

— Left Side Panel — Power Switch/LCD Assembly — Removable Media Devices

— CD Drive

— Floppy Disk Drive — Hard Disk Drives — I/O Cards — Battery — Memory DIMMs — Power Supply — Voltage Regulator Modules — Fans

— I/O Fan

— System Fan — Speaker — System Board Tray Assembly

WARNING

NOTE

For all removal and replacement procedures in this chapter, you must power off the workstation and unplug the workstation’s power cord from the AC power outlet.

To maintain FCC/EMI compliance, verify that all covers are replaced, all screws are properly seated, and all gasket material is int act.

82 Chapter 4

Field Replaceable Units

Chapter Overview

Tools Required

Use the following tools to remove or replace FRUs in the B2000 workstation:

• Torx T-15 driver

• Light-duty flat blade screw driver with 6-inch (150 mm) blade

• Needle-nose pliers

• ESD equipment (see “Electrostatic Discharge (ESD) Precautions” on page 177)

Exploded View Diagram

Figure 4-1 shows an exploded view of the FRUs in the B2000 workstation. Refer to this figure for the locations of the various works tation FRUs while performing the FRU removal and replacement procedures in this chapter.

Figure 4-1. Exploded V iew Diagram of the B2000 Workstation FRUs

I/O F an in Bracket

Air Divider

PCI Retainer Clip

System Fan

DIMM Cards

Left Side Panel

Battery

Power Supply

Speaker

Voltage Regulator

Modules

(Master

and Slave)

Chassis

CD Drive Bracket

Floppy Disk Drive Bracket

Hard Disk Drive

and Bracket

Front Panel

System Board Tray Assembly

Chapter 4 83

Field Replaceable Units

Exchange and Non-Exchange Part Numbers

In this chapter we refer to exchange and non-exchange part numbers. You must return FRUs with exchange part numbers in exchange for a replacement FRU.

Do not return FRUs with non-exchange part numbers—you may discard them. The exploded view diagram (Figure 4-1 on page 83) show s the B2000 workstation’s FRUs.

Table 4-1 lists the exchange parts, and Table 4-2 lists the non-exchange parts in the B2000 workstation.

Table 4-1. Exchange P art Numbers

Part Number Description

A5983-69001 400 MHz PA8600 CPU Assembly A3862-69001 256 MB SDRAM DIMM A3863-69001 512 MB SDRAM DIMM A1658-69028 9 GB 7200 RPM LVD Disk

Table 4-2. Non-Exchange Part Numbers

Part Number Description

A5983-62011 400 W Power Supply 0950-3758 Master Voltage Regulator Module 0950-3759 Slave Voltage Regulator Module D2035-60391 3.5-inch Floppy Disk Drive D4389-60021 ATAPI CD Drive 5063-4513 Speaker A4978-62025 LCD/Power Switch Assembly A1280-68503 I/O Fan, 92 mm A1280-68504 System Fan, 120 mm A4983-60401 USB Keyboard, U.S. A4983-60111 USB Three-Button Mouse, U.S. A4983-60101 USB Scroll-Wheel Mouse, U.S. A4986-62025 PCI Retainer Clip A5983-62009 Front Bezel with Floppy Disk Bay Filler

84 Chapter 4

Table 4-2. Non-Exchange Part Numbers

Part Number Description

A5983-63001 CD Signal Cable 5182-1857 CD Audio Cable A5983-63002 Floppy Disk Drive Signal Cable A4986-63006 LCD Signal Cable A5983-62007 Hard Disk Drive Bracket A5983-62010 CD Drive Bracket Assembly A4986-62006 Floppy Disk Drive Bracket Assembly 0624-0727 6 - 32 × 1.437 T-15 Torx Screws 0515-0431 Power Supply Screw 1826-4269 Real Time Clock Module (includes Battery )

Field Replaceable Units

Exchange and Non-Exchange Part Numbers

Chapter 4 85

Field Replaceable Units

FRU Removal and Replacement

The procedures in this section describe how to remove and replace (install) field replaceable units (FRUs). Observe any notices and prereq uisites before removing an FRU.

Before performing any FRU removal or re placemen t procedure , you following:

1. Power off the workstation, the monitor, and any peripheral devices.

NOTE

CAUTION

2. Unplug the workstation’s power cord and the power cord of any peripheral devices from AC wall outlets.

3. Unplug the workstation’s power cord from th e A C in pu t co nnector on the re a r of the workstation.

4. Disconnect any external cables from the connectors on the rear of the workstation.

5. Att a ch a st atic-groun di n g w rist strap to you r wrist. Attach th e s ticky end of the wri st strap to bare metal on the rear panel of the workstation.

There is no need to manually shutdown the HP-UX operating system on the workstation before switching it off. When the front panel power switch is pressed to off, the workstation automatically shuts down the operating system before terminating the power. Wait for the system to completely shutdown and power off before disconnect ing the power cord.

Unplugging the power cord while HP-UX is running can damage system files.

must

do the

6. Lay the workstation on a flat stable surface, such as a table top or floor. To protect against scratches, remove miscellaneous debris and preferably use an ESD mat to cushion the w o rkstation.

CAUTION

7. If installed, remove any locking device from the security loop on the rear of the workstation.

86 Chapter 4

Fol low normal ESD anti-stati c precautions when handling the workst ation or any of its components. (See the section titled “Electrostatic Discharge (ESD) Precautions” on page 177.) Failure to do so can cause component degradation or failure.

Field Replaceable Units

FRU Removal and Replacement

Fron t Panel

This section explains how to open and close the workstation’s front panel.

Opening the Front Panel

Perform the following steps to open the front panel:

1. Power off the workstation and unplug the power cord from the electrical outlet.

2. At tach the static-grou nding wrist strap by following the instructions on th e package. Attach the sticky end of the wrist strap to bare metal on the rear panel of the workstation.

3. Unlatch the front panel by pressing in on the two latch buttons located on the right side of the front panel, as shown in Figure 4-2.

Figure 4-2. Opening the Front Panel

Latch Button

4. Swing the front panel outward on its left hinge hooks until the panel comes free.

5. Place the front panel in a location where it cannot be damaged.

Closing the Front Panel

Perform the following steps to close the front panel:

1. Locate the three hinge hooks on the left side of the front panel and insert them into the rectangular holes located along the front, left edge of the workstation.

2. Rotate the front panel inward until you hear the two latch buttons snap in place. The front panel is now closed.

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FRU Removal and Replacement

Left Side Panel

This section explains how to open and close the left side panel. You will need to open this side panel whenever you need to access the internal components of the workstation.

Opening the Left Side Panel

Perform the following steps to open the left side panel:

1. Power off the workstation and unplug the power cord from the electrical outlet.

WARNING

Always unplug the workstation’s power cord from the electrical outlet before opening the workstation.

2. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the workstation’s rear panel.

3. Remove the two T -15 Torx thumbscrews located on the top and b ottom, right edge of the workstation’s rear panel, as shown in Fi gure 4-3.

4. Grasp the rear edge of the left side panel and rotate it outward approximately 30 degrees to the workstation. Next, pull the panel toward you as shown in Figure 4-3. This releases the panel’s top and bottom hinge hooks from their hinge slots.

Figure 4-3. Opening the Left Side Panel

Hinge Hook

T-15 Torx Thumbscrew

EMI Gasket

Hinge Hook

T-15 Torx

Left Side Panel

NOTE

Thumbscrew

The EMI gasket, as shown in Figure 4-3, must not be removed from the left side panel.

88 Chapter 4

Field Replaceable Units

FRU Removal and Replacement

Closing the Left Side Panel

Perform the following steps to close the left side panel:

1. Hold the left side panel so that the top and bottom hinge hooks can be inserted into their hinge slots. See Figure 4-3. Note that the hinge slots are located on the far right edge of the workstation (using the rear of the workstation as the reference).

2. Swing the rear edge of the left side panel toward the rear of the workstation and press the outside edges of the left side panel tightly against the workstation. This will ensure a tight seal of the EMI gasket.

3. Secure the left side panel in place by tightening the two T-15 Torx thumbscrews you previously removed into the workstation’s rear panel.

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Field Replaceable Units

FRU Removal and Replacement

Power Switch/LCD Assembly

This section explains how to remove and replace the power switch/LCD assembly, which is located on the front panel of the B2000 workstation.

Removing the Power Switch/LCD Assembly

Perform the following steps to remove the power switch/LCD assembly:

1. Open the workstation’s front panel as shown in the section “Opening the Front Pane l.”

2. Unplug the power switch/LCD assembly’s connector as shown in Figure 4-4.

Figure 4-4. Removing the Power Switch/LCD Assembly

Power Switch/LCD

Assembly Connector

Right Side

Mounting Clip

Power Switch/LCD Assembly

Left Side Mounting Clips

3. Press inward on the mounting clip located on the right side of the power switch/LCD assembly and pull the right side of the assembly outward in a clockwise motion. See Figure 4-4. This action releases the mounting clips on the left side of the power switch/LCD assembly.

Replacing the Power Switch/LCD Assembly

Perform the following steps to replace the power switch/LCD asse mbly:

1. Open the workstation’s front panel as shown in the section “Opening the Front Pane l.”

2. Inse rt the mounting cl ips on the left side o f the power switch/ LCD assembly int o the slots on the workstation chassis. See Figure 4-4.

3. Press inward on the mount clip located on the right side of the power switch/LCD assembly and insert this clip into the hole provided for it on the workst ation chassis.

4. Plug in the power switch/LCD assembly’s connector.

5. Close the workstation’s front panel as shown in the section “Closing the Front Panel.”

90 Chapter 4

Field Replaceable Units

FRU Removal and Replacement

Removable Media Devices

There are only two removable media devices allowed in a B2000 workstation:

• CD drive (standard component)

• 3.5-inch floppy disk drive (optional component)

The procedures in the following subsections explain how to remove and replace (install) these removable media devices.

Removing and Replacing a CD Drive

WARNING

Power off the workstation and unplug the power cord before removing and replacing (installing) a CD drive.

CAUTION

CD drives are susceptible to mechanical and electros tatic shock. When handling the drive, alw ays wear the static-grounding wri st strap that ca me in the CD drive kit. Always handle the drive carefully.

Perform the following steps to remove and replace a CD drive:

1. Open the front and left side panels of the workstation as shown in the sections “Opening the Front Panel” and “Opening the Left Side Panel.”

2. Remove the rear cover of the CD drive bay inside the workstation by unscrewing the T-15 Torx/slotted screw as shown in Figure 4-5. Push the cover handle toward the rear of the CD drive approximately one inch, and then pull the cover handle toward you.

Figure 4-5. Removing the CD Drive Bay’s Rear Cover

Rear Cover

Rear Cover Handle

T-15 Torx/Slotted

Screw

Audio

Cable

ATAPI Cable

Power Cable

3. Disconect the audio, ATAPI, and power cables from the rear of the CD drive.

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4. Rotate the workstation around until you see the front of the workstation as shown in Figure 4-6.

Figure 4-6. Front of the Workstation with the Front Panel Removed

LCD

CD Drive

Bracket Screw

(hidden)

5. Remove both CD drive bracket screws (T-15 Torx/slotted screws) and pull the CD drive out of the workstation chassis as shown in Figure 4-7.

Figure 4-7. Removing the CD Drive

CD Drive

CD Drive Mounting

Screws (T-15 Torx)

CD Drive Mounting

Screws (T-15 Torx)

Bracket Screws

CD Drive Bracket

(T-15 Torx)

6. Remove the four CD drive mounting screws (T-15 Torx/slotted screws) from the sides of the CD drive bracket as shown in Figure 4-7 and remove the CD drive from the bracket.

92 Chapter 4

Field Replaceable Units

FRU Removal and Replacement

7. Remove the new CD drive from its shipping container and check to see tha t the jumper on the rear of the CD drive is set to the CSEL position.

NOTE

You will have to verify that the master/slave/ CSEL jumper is set i n the CSEL position on the rear of the new CD drive that you will install. Since different CD drive manufacturers have different locat i ons for the CSEL jumper, look at the documentation that came with the CD drive for the proper location of this jumper.

8. Using the four CD drive mounting screws, mount the CD drive to the bracket as shown in Figure 4-8. Note that the CD drive should extend approximately one inch out from the front of the CD drive bracket.

Figure 4-8. Installing the CD Drive

CD Drive Bracket Guide

CD Drive

CD Drive Mounting

Screws (T-15 Torx)

Bracket Runner

CD Drive Mounting

Screws (T-15 Torx)

Bracket Screws

9. Slide the CD drive and its bracket into the workstation chassis as shown in Figure 4-8. There are runners on the sides of the bracket and guides inside the CD drive chassis that will help the CD drive and bracket assembly to slide into place.

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10.Tighten the two CD drive bracket screws as shown in Figure 4-9.

Figure 4-9. Tightening the Bracket Screws

Bracket

Screw

(hidden)

Bracket Screw

11.Rotate the workstation around until you see the open, left side of the workstatio n. Plug the audio, AT API , and power cable s into their app ropriat e conne ctors on the re ar of the CD drive, as shown in Figure 4-10. Note that the connectors are keyed for proper insertion, and that you should connect the audio cabl e first.

NOTE

The red striped side of the ATAPI cable should be positioned next to the power cable.

Figure 4-10. Plugging in the Audio, ATAPI, and Power Cables

Audio Cable

Ferrite Bead

ATAPI Cable

Power Cable

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12.Make sure that the audio, ATAPI, and power cables are positioned so that they will come out of the bottom edge of the CD drive bay’s rear cover when it is replaced. (Note that the rear cover’s bo tto m edge is r ounded to prevent cut ting of t he cables.) To replace the rear cover, place the end opposite of the rear cover handle into the cover slot and rotate it into place. Tighten the T-15 Torx/ slotted screw to secure the rear cover. Note that, when you replace the rear cover, the ferrite bead on the ATAPI cable must remain outside of the CD driv e bay’s rear cover. See Figure 4-11.

Figure 4-11. Replacing the CD Drive Bay’s Rear Cover

Rear Cover

T-15 Torx/Slotted

Screw

Ferrite Bead

13.Make sure that all cables are positioned within the workstation so that they cannot be damaged. Then close the left side and front panels of the workstation as shown in the sections “Closing the Left Side Panel” and “Closing the Front P anel.”

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Removing a Floppy Disk Drive

WARNING

Po wer off the workstation and unplug the power cord before removing the floppy disk drive.

CAUTION

Perform the following steps to remove a floppy disk drive:

1. Open the front and left side panels of the workstation as shown in the sections “Opening the Front Panel” and “Opening the Left Side Panel.”

2. Remove the rear cover of the floppy disk drive bay inside the workstation by unscr ewing the T-15 Torx/slotted screw as shown in Figure 4-12. Push the cover handle toward the rear of the floppy disk drive approximately one inch, and then pull the cover handle toward you.

Figure 4-12. Removing the Floppy Disk Drive Bay’s Rear Cover

Rear Cover Handle

T-15

Power Cable

Rear Cover

Data Cable

Torx/Slotted Screw

3. Disconnect the power and data cables from the rear of the floppy disk dri ve.

4. Rotate the workstation around until you can see the front of the workstation as shown in Figure 4-13.

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Figure 4-13. Front of Workstation with the Front Panel Removed

LCD

Floppy Disk Drive

Bracket Screw

(hidden)

5. Remove both floppy disk drive bracket screws (T-15 Torx/slotted screws) and pull the floppy disk drive out of the workstation chassis as shown in Figur e 4-14.

Figure 4-14. Removing the Floppy Disk Drive

Floppy Disk Drive

Floppy Disk Drive Mounting Screws (T-15 Torx)

Floppy Disk

Drive Bracket

Bracket Screws (T-15 Torx)

6. Remove the four floppy disk drive mounting screws (T-15 Torx/slotted screws) from the sides of the floppy disk drive bracket as shown in F igure 4-14 and remove the floppy disk drive from the bracket.

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If you will replace the floppy disk drive with a blank, continue on with step 7 below. However, if you will replace it with a new floppy disk drive, go to step 6 in the section “Replacing or Installing a Floppy D isk Drive” on page 101.

7. Place the floppy disk drive blank in the floppy disk drive bracket and tighten the four floppy disk drive mounting screws (T-15 Torx/slotted screws) into the bracket. See Figure 4-15.

Figure 4-15. Installing the Floppy Disk Drive Blank and Bracket

Floppy Disk Drive Bracket

Floppy Disk Drive Mounting Screws

Floppy Disk Drive Blank

Floppy Disk Drive Mounting Sc r e ws

8. Slide the floppy disk drive blank and its bracket into the workstation chassis as shown in Figure 4-15.

9. Tighten the two floppy disk drive bracket screws as shown in Figure 4-16.

Figure 4-16. Tightening the Bracket Screws

Bracket Screw

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10.Make sure that the flopp y disk drive ’s p ower and d ata cab les are p ositio ned so t hat they will come out of the top edge of the floppy disk drive bay ’s r ear co ver when it is rep laced. (Note that the rear cover’s top edge is rounded to prevent cutting of the cables.) Put the rear cover in place and tighten the T-15 Torx/slotted screw. See Figure 4-17.

Figure 4-17. Replacing the Floppy Disk Drive Bay’s Rear Cover

T-15

Power Cable

Rear Cover

Data Cable

Torx/Slotted

Screw

11.Replace the plastic floppy disk drive blank in the workstation’s front panel.

12.Make sure that all cables are positioned within the workstation so that they cannot be damaged. Then close the left side and front panels of the workstation as shown in the sections “Closing the Left Side Panel” and “Closing the Front P anel.”

Replacing or Installing a Floppy Disk Drive

WARNING

Po wer off the workstation and unplug the power cord before replacing (installing) the floppy disk drive.

CAUTION

NOTE

There are no jumper settings required fo r the installation of the floppy disk drive.

Perform the following steps to replace a floppy disk drive:

1. Open the front and left side panels of the workstation as shown in the sections “Opening the Front Panel” and “Opening the Left Side Panel.”

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2. Remove the rear cover of the floppy disk drive bay inside the workstation by unscr ewing the T-15 Torx/slotted screw as shown in Figure 4-18. Push the cover handle toward the rear of the floppy disk drive approximately one inch, and then pull the cover handle toward you.

Figure 4-18. Removing the Floppy Disk Drive Bay’s Rear Cover

Rear Cover Handle

Power

Cable

Rear Cover

Data Cable

T-15 Torx/Slotted Screw

3. Rotate the workstation around until you see the front of the workstation as shown in Figure 4-19.

Figure 4-19. Front of Workstation with the Front Panel Removed

LCD

Floppy Disk

Drive Blank

Bracket Screw

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Specifications and Main Features

Frequently Asked Questions

User Manual