HP UNDP-1H Installation Manual

HP Broadband Wireless Module

Installation Guide

© Copyright 2006, 2007 Hewlett-Packard
Development Company, L.P.

The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.

Third Edition: September 2007

First Edition: April 2006

Document Part Number: 416484-003

Table of contents

1 Getting started

Using HP Broadband Wireless ........................................................... 2

Identifying the required hardware ....................................................... 3

Preparing the computer ...................................................................... 5

2 Installing the HP Broadband Wireless Module

Installing the wireless module in model nc6400 and model 6910p ......... 7

Removing the keyboard ..................................................... 7

Installing the wireless module ............................................. 8

Replacing the keyboard .................................................. 13

Installing the wireless module in model 2510p ................................... 15

Installing the wireless module in model 2710p ................................... 18

3 Completing the installation

4 Removing an HP Broadband Wireless Module

Removing a wireless module from model nc6400 and model

6910p ........................................................................................... 28

Removing a wireless module from model 2510p ................................. 30

Removing a wireless module from model 2710p ................................. 31

5 Installing the HP Broadband Wireless Module software

6 Downloading updates

7 Regulatory notices

Federal Communications Commission notice ...................................... 38

Modifications ................................................................................. 39

Cables ........................................................................................... 40

Declaration of Conformity for products marked with the FCC logo

(United States only) ......................................................................... 41

Products with wireless devices .......................................................... 42

Index ................................................................................................ 43

iii

iv

1

Getting started

When used with mobile network operator service, your HP Broadband
Wireless computer gives you the freedom to stay connected to the
Internet, send e-mail, or connect to your corporate network when you are
on the road and outside the range of Wi-Fi hotspots.

1

Using HP Broadband Wireless

To use the mobile broadband capability of your HP Broadband Wireless
computer, you must do the following:

1.

Purchase mobile network operator service for your HP Broadband
Wireless computer.

The coverage area of each mobile network operator is different. For
information on coverage and how to establish service, see the HP
Web site:

http://www.hp.com/broadbandwireless

2.

Locate the slot for the HP Broadband Wireless Module. Refer to the
following table to determine the locations for your computer.

Computer model Wireless module slot

nc6400 Under the keyboard

6910p Under the keyboard

2510p WWAN* module compartment

2710p Hard drive bay

*wireless wide area network (WWAN)

3.

Install the HP Broadband Wireless Module in your HP Broadband
Wireless computer.

Instructions for installing the HP Broadband Wireless Module are
provided in Chapter 2, “Installing the HP Broadband Wireless
Module.”

4.

Install the HP Broadband Wireless Module software on your
computer.

The software is included on the HP Broadband Wireless Software
disc in the HP Broadband Wireless Module kit. Instructions are
provided in Chapter 5, “Installing the HP Broadband Wireless
Module software.”

2 Chapter 1 Getting started

Identifying the required hardware

CAUTION: To prevent an unresponsive system, install only an HP

Broadband Wireless Module authorized for use in your computer by the
governmental agency that regulates wireless devices in your country or
region. If you install a wireless module and then receive a warning
message, remove the module to restore computer functionality. Then
contact technical support. For information about contacting technical
support, refer to the printed Getting Started guide included with your
computer.

To install the HP Broadband Wireless Module, you need the items shown
in the following illustration and described in the following table.

Item Component

(1)

HP Broadband Wireless Module

(2)

Two screws

(3)

Phillips screwdriver

(4)

Serial number and regulatory label

Identifying the required hardware

3

Item Component

Not illustrated HP Broadband Wireless Module Software disc

Not included Flat-bladed or T8 Torx screwdriver (if keyboard

removal is required)

4 Chapter 1 Getting started

Preparing the computer

Before you begin any installation or removal procedures:

1.

Save your work, exit all programs, and shut down the computer.

NOTE: If you are not sure whether the computer is off or in

hibernation, turn the computer on, and then shut it down through the
operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power cord.

4.

Remove the battery.

Preparing the computer

5

6 Chapter 1 Getting started

2

Installing the HP Broadband
Wireless Module

Installing the wireless module in model nc6400
and model 6910p

In the following computer models, the slot for the wireless module is
located under the keyboard:

●

HP Compaq nc6400 Notebook PC

●

HP Compaq 6910p Notebook PC

Follow the procedure below to install the HP Broadband Wireless Module
under the keyboard:

Removing the keyboard

CAUTION: To reduce the risk of damage to electronic components,

discharge yourself of static electricity by touching a grounded metal
object before you begin the following procedure.

To remove the keyboard:

1.

Follow the procedures in “Preparing the computer,” in Chapter 1,
“Getting started.”

2.

Turn the computer upside down.

Installing the wireless module in model nc6400 and model 6910p

7

3.

Use a small, flat-bladed or T8 Torx screwdriver to remove the 3
keyboard screws from the bottom of the computer.

4.

Turn the computer right-side up and open it.

Installing the wireless module

NOTE: If your computer has a wireless module currently installed, you

must remove it before installing the new module. Refer to Chapter 4,
“Removing an HP Broadband Wireless Module.” After you remove the
existing module, begin the following procedure at step 3 to install the
new module.

1. Remove the tape (1) securing the antenna cables.

8 Chapter 2 Installing the HP Broadband Wireless Module

2. Gently remove the plastic covers (2) from the MAIN antenna cable

(labeled with the number 5 or with a red band) and from the AUX
antenna cable (labeled with the number 6 or with a blue band).

3.

Insert the notched edge of the wireless module at an angle into the
WWAN module slot (1), and then press the module (2) down until
it is seated.

Installing the wireless module in model nc6400 and model 6910p

9

4. Use the Phillips screwdriver and the 2 screws (3) provided in this kit

to secure the module in place.

CAUTION: Be careful not to pinch the cables or damage the

connectors. Doing so could reduce wireless performance or cause
the wireless module to function improperly.

10 Chapter 2 Installing the HP Broadband Wireless Module

5. Route the MAIN antenna cable (1) (labeled with the number 5 or

with a red band) as shown in the illustration, and then connect it to
the MAIN terminal (2) on the wireless module.

CAUTION: To avoid damaging the antenna connector, do not

insert the connector at an angle. Instead, firmly press it straight down
until it snaps into place.

NOTE: Be sure that the antenna cable is routed through the channel

in the frame of the computer so that it does not obs truct the SIM de tect
switch (3) or lie across the raised edge of the frame.

Installing the wireless module in model nc6400 and model 6910p

11

6. Route the AUX antenna cable (1) (labeled with the number 6 or with

a blue band) as shown in the illustration, and then connect it to the
AUX terminal (2) on the wireless module.

NOTE: Be sure that the antenna cable is routed through the channel

in the frame of the computer so that it does not obstruct the SIM detect
switch (3) or lie across the raised edge of the frame.

12 Chapter 2 Installing the HP Broadband Wireless Module

Replacing the keyboard

CAUTION: Be sure that the WWAN antenna cables are carefully

positioned and that neither cable is obstructing the SIM detect switch or
lying across the raised edge of the frame of the computer. See steps 5
and 6 on page 8 of this chapter for details.

Be careful not to pinch the cables or damage the connectors. Doing so
could reduce wireless performance or cause the wireless module to
function improperly.

1. Rotate the keyboard (1) back to its original location and lock it into
place by sliding the 4 keyboard latches (2) in the direction shown.

Installing the wireless module in model nc6400 and model 6910p

13

2.

Close the computer and turn it upside down. Use a small, flat-bladed
or T8 Torx screwdriver to replace the 3 keyboard screws on the
bottom of the computer.

14 Chapter 2 Installing the HP Broadband Wireless Module

Installing the wireless module in model 2510p

In the HP Compaq 2510p Notebook PC, the slot for the wireless module
is located in the WWAN module compartment on the bottom of the
computer.

Follow the procedure below to install an HP Broadband Wireless Module
in the WWAN module compartment:

1.

Follow the procedures in “Preparing the computer,” in Chapter 1,
“Getting started.”

2.

Turn the computer upside down.

3.

Use the Phillips screwdriver provided in this kit to loosen the WWAN
module compartment cover screw (1).

4.

Lift the WWAN module compartment cover away from the
computer (2).

NOTE: If your computer has a wireless module currently installed,

you must remove it before installing the new module. Refer to
Chapter 4, “Removing an HP Broadband Wireless Module.” After
you remove the existing module, begin the following procedure at
step 7 to install the new module.

Installing the wireless module in model 2510p

15

5. Remove the tape (1) securing the antenna cables.

6. Gently remove the plastic covers (2) from the MAIN antenna cable

(labeled with the number 5) and from the AUX antenna cable
(labeled with the number 6).

7.

Insert the notched edge of the wireless module at an angle into the
WWAN module slot (1), and then press the module (2) down until
it is seated.

16 Chapter 2 Installing the HP Broadband Wireless Module

8. Use the Phillips screwdriver and the 2 screws (3) provided in this kit
to secure the module in place.

9. Connect the AUX antenna cable (1) (labeled with the number 6) to
the AUX terminal on the wireless module, and connect the MAIN
antenna cable (2) (labeled with the number 5) to the MAIN terminal.

Installing the wireless module in model 2510p

17

Installing the wireless module in model 2710p

In the HP Compaq 2710p Notebook PC, the slot for the wireless module
is located in the hard drive bay on the bottom of the computer.

Follow the procedure below to install an HP Broadband Wireless Module
in the hard drive bay:

1.

Follow the procedures in “Preparing the computer,” in Chapter 1,
“Getting started.”

2.

Turn the computer upside down.

3.

Use the Phillips screwdriver provided in this kit to loosen the 6 hard
drive cover screws (1).

4. Lift the hard drive bay cover (2) away from the computer.

18 Chapter 2 Installing the HP Broadband Wireless Module

5.

Carefully disconnect the 2 wireless local area network (WLAN)
module antenna cables (labeled with the numbers 1 and 2) by lifting
the cable connector(s) with your fingernails or a small screwdriver.

CAUTION: Do not pull on an antenna cable to remove it. Gently

grip and pull only on the connector itself. Pulling on the cable can
damage the connector or break it off the cable.

NOTE: If your computer has a broadband wireless module

currently installed, you must remove it before installing the new
module. Refer to Chapter 4, “Removing an HP Broadband Wireless
Module.” After you remove the existing module, begin the following
procedure at step 8 to install the new module.

6. Remove the tape (1) securing the broadband wireless module
antenna cables.

Installing the wireless module in model 2710p

19

7. Gently remove the plastic covers (2) from the MAIN antenna cable

(labeled with the number 5) and from the AUX antenna cable
(labeled with the number 6).

8.

Insert the notched edge of the wireless module at an angle into the
WWAN module slot (1), and then press the module (2) down until
it is seated.

20 Chapter 2 Installing the HP Broadband Wireless Module

9. Use the Phillips screwdriver and the 2 screws (3) provided in this kit
to secure the module in place.

Installing the wireless module in model 2710p

21

10.

.

Connect the MAIN antenna cable (1) (labeled with the number 5)
to the MAIN terminal on the wireless module, and connect the AUX
antenna cable (2) (labeled with the number 6) to the AUX terminal
on the wireless module.

22 Chapter 2 Installing the HP Broadband Wireless Module

11.

.

Reconnect the 2 WLAN module antenna cables (labeled with the
numbers 1 and 2).

Installing the wireless module in model 2710p

23

24 Chapter 2 Installing the HP Broadband Wireless Module

3

Completing the installation

1.

Remove the paper covering the adhesive on the back of the serial
number and regulatory label and affix the label inside the battery
compartment. Be sure that the label adheres securely.

25

2.

Replace the battery, secure the battery lock, and turn the computer
right-side up.

NOTE: Your computer may look slightly different from the

illustration in this section. For more detailed information about
replacing the battery, refer to the user guides on your computer. To
access the guides in Help and Support, select Start > Help and
Support > User Guides.

3.

Reconnect all external devices.

4.

Connect the computer to external AC power:

a.

Plug the AC adapter into the computer.

b.

Plug one end of the power cord into the AC adapter and the
other end of the power cord into an AC outlet.

5.

Turn on the computer.

26 Chapter 3 Completing the installation

4

Removing an HP Broadband
Wireless Module

NOTE: If you have a problem removing the module, contact your

network administrator or an authorized service provider for assistance.

27

Removing a wireless module from model nc6400
and model 6910p

In models nc6400 and 6910p, the slot for the wireless module is located
under the keyboard.

Follow the procedure below to remove an HP Broadband Wireless
Module from under the keyboard:

CAUTION: To reduce the risk of damage to electronic components,

discharge yourself of static electricity by touching a grounded metal
object before you begin the following procedure.

CAUTION: Do not pull on an antenna cable to remove it. Gently grip

and pull only on the connector itself. Pulling on the cable can damage
the connector or break it off the cable.

1.

Carefully disconnect the wireless module antenna cables from the
wireless module by lifting the cable connectors with your fingernails
or a small screwdriver.

2. Use the Phillips screwdriver to remove the 2 screws (1).

28 Chapter 4 Removing an HP Broadband Wireless Module

3. Lift up the wireless module (2), and slide it out of the slot (3) at an
angle.

Removing a wireless module from model nc6400 and model 6910p

29

Removing a wireless module from model 2510p

In model 2510p, the slot for the wireless module is located in the WWAN
module compartment on the bottom of the computer.

Follow the procedure below to remove an HP Broadband Wireless
Module from the WWAN module compartment

CAUTION: To reduce the risk of damage to electronic components,

discharge yourself of static electricity by touching a grounded metal
object before you begin the following procedure.

CAUTION: Do not pull on an antenna cable to remove it. Gently grip

and pull only on the connector itself. Pulling on the cable can damage
the connector or break it off the cable.

1. Carefully disconnect the wireless module antenna cables (1) from

the wireless module by lifting the cable connectors with your
fingernails or a small screwdriver.

2. Remove the 2 Phillips screws (2) that secure the wireless module to

the computer. (The edge of the module opposite the slot rises away
from the computer.)

3. Slide the wireless module (3) away from the slot (4) at an angle.

30 Chapter 4 Removing an HP Broadband Wireless Module

Removing a wireless module from model 2710p

In model 2710p, the slot for the wireless module is located in the hard
drive bay on the bottom of the computer.

Follow the procedure below to remove an HP Broadband Wireless
Module from the hard drive bay:

CAUTION: To reduce the risk of damage to electronic components,

discharge yourself of static electricity by touching a grounded metal
object before you begin the following procedure.

CAUTION: Do not pull on an antenna cable to remove it. Gently grip

and pull only on the connector itself. Pulling on the cable can damage
the connector or break it off the cable.

1. Carefully disconnect the wireless module antenna cables (1) from
the wireless module by lifting the cable connectors with your
fingernails or a small screwdriver.

2. Remove the 2 Phillips screws (2) that secure the wireless module to
the computer. (The edge of the module opposite the slot rises away
from the computer.)

3. Slide the wireless module (3) away from the slot (4) at an angle.

Removing a wireless module from model 2710p

31

32 Chapter 4 Removing an HP Broadband Wireless Module

5

Installing the HP Broadband
Wireless Module software

The installation disc included in this accessory kit contains the necessary
software and drivers for the wireless module.

To install the software and drivers:

▲

Insert the HP Broadband Wireless Module Software disc into the
optical drive of the computer and follow the on-screen instructions.

NOTE: Updates to the software and drivers contained on the disc may

be available. For instructions on downloading and installing the updated
software and drivers, refer to Chapter 6, “Downloading updates.”

33

34 Chapter 5 Installing the HP Broadband Wireless Module software

6

Downloading updates

HP periodically updates the software and drivers for the wireless module.
You can download and install software and driver updates from the HP
Web site to your hard drive. The updates are packaged in compressed
files called SoftPaqs.

To obtain software updates:

1.

See the HP Web site at

http://www.hp.com/support. Follow the on-

screen instructions to select your country or region.

2. Click Download drivers and software (and firmware) ,
and then enter the product name for your computer.

3.

Select your operating system.

4. Select Driver - Network, and then select the upgrade, if
available, for the HP Broadband Wireless Module software and
drivers. Follow the on-screen instructions to download the software
and drivers to your hard drive.

35

36 Chapter 6 Downloading updates

7

Regulatory notices

This section provides compliance information and country-specific
wireless regulatory notices for the computer product. Some notices may
not apply to your product. In some environments, the use of wireless
devices may be restricted. Such restrictions may apply onboard
airplanes, in hospitals, near explosives, in hazardous locations, and so
on. If you are uncertain of the policy that applies to the use of this product,
ask for authorization to use it before you turn it on.

37

Federal Communications Commission notice

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:

●

Reorient or relocate the receiving antenna.

●

Increase the separation between the equipment and receiver.

●

Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.

●

Consult the dealer or an experienced radio or television technician
for help.

38 Chapter 7 Regulatory notices

Modifications

The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by HP may void the
user’s authority to operate the equipment

Modifications

39

Cables

To maintain compliance with FCC Rules and Regulations, connections to
this device must be made with shielded cables having metallic RFI/EMI
connector hoods.

40 Chapter 7 Regulatory notices

Declaration of Conformity for products marked
with the FCC logo (United States only)

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following 2 conditions:

1.

This device may not cause harmful interference.

2.

This device must accept any interference received, including
interference that may cause undesired operation.

If you have questions about the product that are not related to this
declaration, write to

Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113
Houston, TX 77269-2000

For questions regarding this FCC declaration, write to

Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101
Houston, TX 77269-2000

or call HP at 281-514-3333

To identify your product, refer to the part, series, or model number located
on the product.

Declaration of Conformity for products marked with the FCC logo (United States

only)

41

Products with wireless devices

This device must not be co-located or operating in conjunction with any
other antenna or transmitter.

WARNING! Exposure to Radio Frequency Radiation The

radiated output power of this device is below the FCC radio frequency
exposure limits. Nevertheless, the device should be used in such a
manner that the potential for human contact is minimized during normal
operation of tablet PCs and notebooks.

During normal operation of tablet PCs: To avoid the possibility of
exceeding the FCC radio frequency exposure limits, human proximity to
the antennae should not be less than 2.5 cm (1 inch). To identify the
location of the wireless antennae, refer to the Tablet PC Tour guide
included with the computer.

During normal operation of notebooks: To avoid the possibility of
exceeding the FCC radio frequency exposure limits, human proximity to
the antennae should not be less than 20 cm (8 inches), including when
the computer display is closed. To identify the location of the wireless
antennae, refer to the Notebook Tour guide included with the
computer.

42 Chapter 7 Regulatory notices

Index

B

broadband wireless

coverage area 2
regulatory notices 37

D

Declaration of Conformity 41
downloading software updates from HP 35
drivers

downloading 35
updating 35

E

equipment usage regulatory notices 37
establishing service 2

F

Federal Communications Commission (FCC)

cable notice 40
device modifications notice 39
equipment usage notice 38

firmware

downloading 35
updating 35

I

installing

driver updates 35
wireless module software 33

installing an HP Broadband Wireless Module

model 2510p 15
model 2710p 18
model 6910p 7
model nc6400 7

K

keyboard

removing 7
replacing 13

M

mobile network operators 2

P

preparing the computer 5

R

regulatory label 25
removing an HP Broadband Wireless Module

model 2510p 30
model 2710p 31
model 6910p 28

model nc6400 28
removing the keyboard 7
replacing the keyboard 13
required hardware 3

U

updating drivers 35
updating firmware 35

W

wireless

coverage area 2

regulatory notices 37
wireless module antenna cable

disconnecting 28, 30, 31
wireless module software installation 33
WLAN antenna cable

disconnecting 19

Index

43

44 Index