
Business Connexion 
Nigeria benefits from 
Case Study
Objective
Improve knowledge of data centre 
design and operation 
Approach
Researched suitable training courses
IT Matters
• Instructs sta in the operation and 
maintenance of a mission critical  
data centre
• Teaches the design lifecycle of data 
centres and the stages involved
• Empowers participants to  
pinpoint data centre challenges  
and provide solutions
Business Matters
• Makes Business Connexion Nigeria 
more competitive in its market
• Improves the level of service  
provided to clients
• Enables sta to eectively deal  
with vendors and contactors
specialist training
HPE Education Services delivers valuable 
data centre knowledge
Business Connexion Nigeria 
(BCX) specialises in data 
centre projects. It’s often 
called in to help clients whose 
data centres have been 
designed and implemented 
by non-professionals, leading 
to problems with system 
availability, performance 
and security. To ensure that 
it provides a professional 
service, members of the  
BCX team have attended  
two specialist data centre 
courses run by HPE 
Education Services.
Challenge
Improved design knowledge
Business Connexion Group (BCX) is one of 
Africa’s leading ICT service providers with 
over 30 years of operational experience. 
Headquartered in Johannesburg, it has  
more than 7,500 employees across six 
African countries, the UK and Dubai. 
The company oers a wide range of 
services including business consulting, 
communication, data centre management, 
information security and cloud computing. 
It also runs a world class Global Service 
Management Centre that provides clients 
with a single contact point to resolve their 
IT issues, and has a network of data centres 
with direct interconnectivity.

Case study 
Business Connexion 
Nigeria
“After attending the HPE training courses, I now know much 
more about how to design and implement eicient data centres.  
I’m much better equipped to solve clients’ problems.” 
– Kelvin Oghafua, senior enterprise design architect, Business Connexion Nigeria
Industry 
IT Services
Page 2
The Nigeria branch in Lagos has 150 
sta. To date, this oice has delivered 
projects including data centres, wireless 
networks and cabling infrastructures to 
clients in the financial services, academic, 
telecommunications, SMB and oil and gas 
sectors. One of its main jobs is to assist with 
data centre design and operation and the 
BCX team are called in by many companies 
who need help.
“Most of our clients previously had their data 
centres designed and implemented by nonprofessionals and this was aecting system 
availability, performance and security. That is 
why it called in BCX to help it redesign and 
implement new environments,” says Kelvin 
Oghafua, senior enterprise design architect 
with BCX Nigeria.
To ensure that it could provide the best 
service, BCX Nigeria needed training in the 
recommended standards for data centre 
design and it turned to Hewlett Packard 
Enterprise for the answer.
The two-day professional course exposes 
trainees to the key components of the 
data centre, addressing how to set up and 
improve eiciency. Instruction covers key 
aspects of the high-availability data centre 
such as power, cooling, security, cabling and 
safety. The training also addresses the main 
operational and maintenance aspects of a 
mission critical data centre. Participants can 
tap into the trainer’s extensive experience 
to discuss specific needs and issues in 
their own environments, assisting them in 
solving practical problems. Objectives are 
to enable trainees to choose the optimum 
size for mission critical data centres based 
on current and future needs; describe all the 
components needed for a high-availability 
data centre and name and apply various 
industry standards and technologies.
The three-day specialist course focuses 
on the knowledge needed to review and 
improve existing data centre facilities and 
to decide on the correct implementation of 
those facilities.
Solution
Understanding the requirements
To obtain the necessary knowledge and 
skills, BCX employees have attended HPE 
Education Services’ Certified Data Center 
Professional® and Certified Data Center 
Specialist® training courses.
It empowers customers to deal with 
suppliers and to be able to verify oers  
from vendors for suitability, eectiveness 
and eiciency.

Case study 
Business Connexion 
Nigeria
Industry 
IT Services
Customer at a glance
HPE services
• HPE Education Services Certified  
Data Center Professional® Training
• HPE Education Services Certified  
Data Center Specialist® Training
The course uses a combination of lectures 
and Q&A sessions to discuss participants’ 
specific needs and the issues they have 
experienced in their own environments.  
After completing the course, attendees 
should be able to understand the design 
lifecycle of data centres and the stages 
involved; discuss data centre requirements 
in detail with vendors, suppliers and 
contractors; validate design plans and 
understand redundancy levels for data 
centre design, setup and maintenance.
HPE has a global agreement with EPI,  
the developer of the course material, 
and the training is available on a global 
basis via any HPE oice. All courseware 
and examinations are accredited by EXIN 
which is an independent accreditation and 
examination institute with over two million 
certified students. Training is delivered by 
HPE instructors who are certified by EPI.
HPE Education has a comprehensive 
portfolio of solutions and services that  
the workforce of an organisation needs, to 
meet their desired business outcomes on 
the journey to the new style of IT which is  
driven by big data, cloud, mobility and 
security. The training solutions for the new 
style of IT are intended to make IT simpler, 
safer, more agile, faster, and more cost 
eective and to produce a better skilled 
workforce. Organisations may have the  
best technology but without skilled  
workers, they won’t get the most from  
their investment in technology.
Benefit
Better equipped
“I have previously undertaken data centre 
professional training with another supplier 
but I preferred the HPE Education Services 
course because it was very comprehensive,” 
says Oghafua. “It covered end-to-end design 
principles and the cooling and power parts 
were also very useful to me.
“I think that taking part in the HPE training 
enables me to create better data centre 
designs for our customers. Now, when I 
re-design the data centres I can adhere 
to the proper standards such as TIA 942, 
the recognised telecom standard for data 
centres. I am also better equipped to  
advise on data centre locations and  
building standards.
“The advice I have been able to give as 
a result of this training has dramatically 
reduced downtime at our clients’ sites 
and has enabled me to eectively analyse 
original equipment manufacturer (OEM) 
products and advise my clients on them.”
Learn more at
hpe.com/ww/learn
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