AMD, Athlon, Turion, and combinations
thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks
of Microsoft Corporation in the United
States and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference
used for maintaining and servicing the
computer. It provides comprehensive
information on identifying computer
features, components, and spare parts; on
troubleshooting computer problems; and on
performing computer disassembly
procedures.
Third Edition: February 2012
First Edition: May 2008
Document Part Number: 488788-003
Page 3
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Index ................................................................................................................................................................. 112
viii
Page 9
1Product description
CategoryDescription
Product NameHP Pavilion tx2500 Entertainment PC
ProcessorsAMD Turion™ 64 Mobile Technology Ultra-Dual Core ZM-86 processor, 2.4-GHz,
●5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, xD. With adapter
(not included), supports mini versions of SD, MMC, and MS Duo.
bandwidth digital content protection (HDCP) key
when connected to devices through the expansion port 3. Hot plug, unplug, and
auto detect for correct output to wide-aspect and standard aspect video.
2-pin 65-W AC power
DockingDocking support through the expansion port 3. Supports the HP xb3000 Notebook
Keyboard/pointing devices12.1-inch keyboard with embedded numeric keypad
Taps enabled as default
TouchPad with 2 buttons and two-way scroll
Wacom 9.0-mm touch-screen pen
Power requirements8-cell, 73-Wh, 2.55-Ah Li-ion battery
65-W AC adapter with localized cable plug support (2-wire plug with ground pin,
SecuritySecurity cable slot
Fingerprint reader
Operating systemPreinstalled:
Windows Vista® Business (32-bit)
Windows Vista Premium (32- and 64-bit)
Expansion Base and the HP Notebook QuickDock.
6-cell, 55-Wh, 2.55-Ah Li-ion battery
4-cell, 37-Wh, 2.55-Ah Li-ion battery
supports 2-pin DC connector)
Windows Vista Ultimate (64-bit)
ServiceabilityEnd-user replaceable parts:
3
Page 12
CategoryDescription
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
WLAN module
4Chapter 1 Product description
Page 13
2External component identification
Top components
Display components
ItemComponentFunction
(1)Internal microphones (2)Record sound.
(2)Display release latchOpens the computer.
(3)Integrated camera (select models only)Records video and captures still photographs.
(4)DVD buttonLaunches the DVD playback feature of the QuickPlay
(5)Media buttonLaunches the QuickPlay program.
(6)Mobility Center buttonOpens Mobility Center.
(7)Rotate buttonRotates the screen image clockwise into 4
(8)Speakers (2)Produce sound.
program.
orientations: landscape primary, landscape secondary,
portrait primary, and portrait secondary.
Top components5
Page 14
ItemComponentFunction
(9)Convertible hingeSwivels the display and converts the computer from
(10)Drive lightBlinking: The hard drive or optical drive is being
(11)Battery light
(12)Power light
(13)Consumer infrared lensReceives a signal from the HP Remote Control.
traditional notebook mode into slate mode or vice
versa. In slate mode, the display is rotated and folded
flat, so that you can view content while carrying the
computer.
accessed.
On: A battery is charging.
●
●Blinking: A battery that is the only available
power source has reached a low battery level.
When the battery reaches a critical battery level,
the battery light begins blinking rapidly.
●Off: If the computer is plugged into an external
power source, the light is turned off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery
reaches a low battery level.
On: The computer is on.
●
●Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
●
(14)Internal display switchTurns off the display and initiates Sleep if the display
(15)Fingerprint reader (select models only)Allows a fingerprint logon to Windows instead of a
(16)Wireless antennae (select models only)Send and receive signals from one or more wireless
is closed while the power is on.
password logon.
devices. These antennae are not visible from the
outside of the computer.
6Chapter 2 External component identification
Page 15
Keys
ItemComponentFunction
(1)esc keyDisplays system information when pressed in
(2)fn keyExecutes frequently used system functions when
(3)Windows logo keyDisplays the Windows® Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric
(6)Function keysExecute frequently used system functions when
combination with the fn key.
pressed in combination with a function key or the esc
key.
pointer.
keypad.
pressed in combination with the fn key.
Top components7
Page 16
Pointing devices
ItemComponentFunction
(1)TouchPad on/off buttonEnables/disables the TouchPad.
(2)TouchPad*Moves the pointer and selects or activates items on
(3)Left TouchPad button*Functions like the left button on an external mouse.
(4)TouchPad light
(5)TouchPad vertical scroll zoneScrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
the screen.
Blue: TouchPad is enabled.
●
●Amber: TouchPad is disabled.
8Chapter 2 External component identification
Page 17
Front components
ItemComponentFunction
(1)Display release latchOpens the computer.
(2)Power switch*
(3)Power light●On: The computer is on.
When the computer is off, slide the power switch
●
to the right to turn on the computer.
When the computer is on, slide the power switch
●
to the right to initiate Sleep.
●When the computer is in the Sleep state, slide
the power switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the
●
power switch to the right briefly to exit
Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are not effective, slide the
power switch to the right and hold for at least 5
seconds to turn off the computer.
To learn more about your power settings, select Start
> Control Panel > System and Maintenance >
Power Options.
To learn more about Sleep or Hibernation, refer to the
Power Management guide.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
(4)Consumer infrared lensReceives a signal from the HP Remote Control.
(5)Audio-out (headphone) S/PDIF jackProvides enhanced audio performance, including
(6)Audio-out (headphone) jackProduces sound when connected to optional powered
(7)Audio-in (microphone) jackConnects an optional computer headset microphone,
(8)Wireless switchTurns the wireless feature on or off, but does not
surround sound and other high-end audio output.
stereo speakers, headphones, ear buds, a headset, or
television audio.
stereo array microphone, or monaural microphone.
create a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Front components9
Page 18
ItemComponentFunction
(9)Wireless light
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.
WLAN device and/or a Bluetooth® device, is
turned on.
Amber: All wireless devices are turned off.
●
(3)Digital Media SlotSupports the following optional digital card formats:
(4)Digital Media Slot lightOn: A digital card is being accessed.
(5)Optical driveReads optical discs and, on select models, also writes
(6)Optical lightBlinking: The optical drive is being accessed.
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP),
xD-Picture Card (XD), xD-Picture Card (XD) Type M.
to optical discs.
10Chapter 2 External component identification
Page 19
Right-side components
ItemComponentFunction
(1)Previous/rewind button
(2)Play/pause buttonPlays or pauses media.
(3)Next/fast forward button●Plays the next track or chapter when the button is
(4)Stop buttonStops playback.
(5)Pen holderStores the pen.
(6)USB portConnects an optional USB device.
(7)Pen tether holeConnects the pen tether.
(8)RJ-45 (network) jackConnects a network cable.
(9)Expansion port 3Connects the computer to an optional docking device
Plays the previous track or chapter when the
●
button is pressed once.
Rewinds media when the button is pressed
●
simultaneously with the fn key.
pressed once.
Fast forwards media when pressed
●
simultaneously with the fn key.
or an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of
expansion port.
(10)External monitor portConnects an external VGA monitor or projector.
(11)S-Video-out jackConnects an optional S-Video device such as a
(12)VentEnables airflow to cool internal components.
television, VCR, camcorder, overhead projector, or
video capture card.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
Right-side components11
Page 20
Rear components
ItemComponentFunction
(1)VentEnables airflow to cool internal components.
(2)RJ-11 (modem) jackConnects a modem cable.
(3)USB ports (2)Connect optional USB devices.
(4)Security cable slotAttaches an optional security cable to the computer.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
12Chapter 2 External component identification
Page 21
Bottom components
ItemComponentFunction
(1)Vents (6)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(2)Battery release latches (2)Releases the battery from the battery bay.
(3)Hard drive bayHolds the hard drive.
(4)Optical drive release latchReleases the optical drive from the drive bay.
(5)Memory module compartmentContains the memory module slots.
(6)WLAN module compartmentHolds a WLAN module (select models only).
NOTE: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact technical support through Help and Support.
(7)Battery bayHolds the battery.
Bottom components13
Page 22
3Illustrated parts catalog
Service tag location
The service tag, affixed to the bottom of the computer, provides information that may be needed
when troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components
and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag. When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom of the computer.
14Chapter 3 Illustrated parts catalog
Page 23
Service tag location15
Page 24
Computer major components
ItemDescriptionSpare part number
(1a)Display assembly
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
fingerprint reader, microphones, and WLAN antenna cables
16Chapter 3 Illustrated parts catalog
484751-001
Page 25
ItemDescriptionSpare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
microphones, and WLAN antenna cables
(1b)Display convertible hinge cover (included with display assembly)
●For use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
●For use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Cayman Islands, the Central African Republic,
Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
453730-001
453730-002
●For use in Japan453730-291
Broadcom 4311G 802.1b/g WLAN module
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
Computer major components19
Page 28
ItemDescriptionSpare part number
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Cayman Islands, the Central African Republic,
Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom BCM4312 802.11b/g WLAN module
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
459263-001
20Chapter 3 Illustrated parts catalog
Page 29
ItemDescriptionSpare part number
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Cayman Islands, the Central African Republic,
Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
(19)Hard drive (includes hard drive bracket and hard drive connector)
500-GB, 7200-rpm634924-001
320-GB, 7200-rpm603783-001
320-GB, 5400-rpm622643-001
160-GB, 7200-rpm579045-001
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, hard drive
connector, and hard drive screws)
(20)Battery
8-cell, 73-Ah, 2.55-Ah463650-003
6-cell, 55-Ah, 2.55-Ah441132-003
6-cell, 2.55-Ah, for use in Japan534133-291
4-cell, 37-Ah, 2.55-Ah441131-003
497744-001
Computer major components21
Page 30
Plastics Kit
ItemDescriptionSpare part number
Plastics Kit487926-001
(1)ExpressCard slot bezel
(2)Hard drive cover (includes 1 rubber foot and 2 captive screws, secured by C-clips)
(3)Display connector cover (includes 1 captive screw, secured by a C-clip)
(4)WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)
453730-001Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
453730-002Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
453730-291Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Japan
454619-001Cat5E cable (3.6-mm)
Puerto Rico, the U.S. Virgin Islands, and the United States
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
455456-001ATSC/NTSC TV tuner
455457-001ATSC/NTSC TV tuner antenna
455458-001USB extension cable
455459-001Audio/video cable
459263-001Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
26Chapter 3 Illustrated parts catalog
Page 35
Spare part
number
Description
459263-002Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
463650-0038-cell, 73-Wh, 2.55-Ah battery
464111-001Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover
464113-001Pen holder and pen eject assembly
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
480864-001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
480865-001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
483113-001Bluetooth module
484748-001Keyboard for use in the United States
484748-031Keyboard for use in the United Kingdom
484748-041Keyboard for use in Germany
484748-051Keyboard for use in France
484748-061Keyboard for use in Italy
484748-071Keyboard for use in Spain
Sequential part number listing27
Page 36
Spare part
number
484748-121Keyboard for use in French Canada
484748-131Keyboard for use in Portugal
484748-141Keyboard for use in Turkey
484748-161Keyboard for use in Latin America
484748-171Keyboard for use in Saudi Arabia
484748-201Keyboard for use in Brazil
484748-251Keyboard for use in Russia
484748-281Keyboard for use in Thailand
484748-291Keyboard for use in Japan
484748-A41Keyboard for use in Belgium
484748-AB1Keyboard for use in Taiwan
484748-AD1Keyboard for use in South Korea
484748-B31Keyboard for use in the Netherlands
484748-BB1Keyboard for use in Israel
484748-DH1Keyboard for use in Denmark, Finland, and Norway
Description
484750-00112.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN
484751-00112.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, fingerprint
487330-001Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,
487330-002Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
antenna cables
reader, and WLAN antenna cables
the U.S. Virgin Islands, and the United States
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
487697-001Bluetooth module cable
487925-001Fan/heat sink assembly (includes replacement thermal paste and thermal pads)
28Chapter 3 Illustrated parts catalog
Page 37
Spare part
number
Description
487926-001Plastics Kit (see
490371-001Power cord for use in the United States
490371-011Power cord for use in Australia
490371-021Power cord for use in Europe
490371-031Power cord for use in the United Kingdom and Singapore
490371-061Power cord for use in Italy
490371-081Power cord for use in Denmark
490371-111Power cord for use in Switzerland
490371-201Power cord for use in Brazil
490371-291Power cord for use in Japan
490371-AA1Power cord for use in the People's Republic of China
490371-AB1Power cord for use in Taiwan
490371-AD1Power cord for use in South Korea
490371-AR1Power cord for use in South Africa
490371-BB1Power cord for use in Israel
490371-D01Power cord for use in Argentina
Plastics Kit on page 22 for Plastics Kit spare part information)
490371-D61Power cord for use in India
497744-001Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)
You will need the following tools to complete the removal and replacement procedures:
●Magnetic screwdriver
●Phillips P0 and P1 screwdrivers
Flat-bladed screwdriver
●
Service considerations
The following sections include some of the considerations that you should keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Preliminary replacement requirements31
Page 40
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
32Chapter 4 Removal and replacement procedures
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Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 v800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Preliminary replacement requirements33
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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
●Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
●
tools and equipment.
●Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
●Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
●Turn off power and input signals before inserting or removing connectors or test equipment.
34Chapter 4 Removal and replacement procedures
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
●Conductive tabletop workstations with ground cords of one megohm resistance
●Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
●Metal tote boxes
●Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
Preliminary replacement requirements35
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Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the
password.
NOTE:These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the real-time clock (RTC) battery (see
6.Wait approximately 5 minutes.
7.Replace the RTC battery and reassemble the computer.
8.Connect AC power to the computer. Do not reinsert any batteries at this time.
9.Turn on the computer.
All passwords and all CMOS settings have been cleared.
Battery on page 39).
RTC battery on page 58).
36Chapter 4 Removal and replacement procedures
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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag location
The service tag, affixed to the bottom of the computer, provides information that may be needed
when troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components
and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag. When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom of the computer.
Component replacement procedures37
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Computer feet
DescriptionSpare part number
Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover)464821-001
The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to
the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery.
38Chapter 4 Removal and replacement procedures
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Battery
DescriptionSpare part number
8-cell, 73-Wh, 2.55-Ah battery463650-003
6-cell, 55-Wh, 2.55-Ah battery441132-003
6-cell, 2.55-Ah battery for use in Japan534133-291
4-cell, 37-Wh, 2.55-Ah battery441131-003
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
Remove the battery:
1.Turn the computer upside down, with the rear panel toward you.
2.Slide the battery lock latch (1) to the right, and then release it. (The battery disengages from the
computer.)
3.Slide the battery release latch (2) to the left, and then release it.
4.Remove the battery (3) by sliding it straight back.
To install a battery, slide the battery into the battery bay until you hear a click.
Component replacement procedures39
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Pen
DescriptionSpare part number
Pen593028-001
Before removing the pen, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
Remove the pen:
1.Position the computer with the left side toward you.
2.Press in on the pen (1) to release it from the pen holder.
3.Remove the pen (2) from the pen holder.
Reverse this procedure to install the pen.
40Chapter 4 Removal and replacement procedures
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Hard drive
DescriptionSpare part number
500-GB, 7200-rpm634924-001
320-GB, 7200-rpm603783-001
320-GB, 5400-rpm622643-001
160-GB, 7200-rpm579045-001
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive
screws)
497744-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
Remove the hard drive:
1.Position the computer with the front toward you.
2.Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the hard drive cover to the
computer.
3.Lift the left side of the hard drive cover (2) and swing it to right.
4.Remove the hard drive cover.
NOTE:The hard drive cover is included in the Plastics Kit, spare part number 487926-001.
5.Grasp the Mylar tab (1) on the hard drive and lift the hard drive to disconnect it from the system
board.
Component replacement procedures41
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6.Remove the hard drive (2) from the hard drive bay.
7.If it is necessary to remove the hard drive bracket and connector, remove the four Phillips
PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive.
8.Lift the bracket (2) straight up to remove it from the hard drive.
9.Remove the connector (3) from of the hard drive.
Reverse this procedure to reassemble and install the hard drive.
42Chapter 4 Removal and replacement procedures
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Optical drive
NOTE:All optical drive spare part kits include an optical drive bezel.
DescriptionSpare part number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe480864-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive480865-001
Optical drive weight saving blank518183-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
Remove the optical drive:
1.Position the computer with right side toward you.
2.Slide the optical drive release latch (1) toward you. (The optical drive is partially ejected from the
optical drive bay.)
3.Remove the optical drive (2) from of the computer.
To install an optical drive, slide the optical drive into the optical drive bay until you hear a click.
Component replacement procedures43
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Memory module
DescriptionSpare part number
2048-MB (1-DIMM, PC2-5300, 667 MHz)598858-001
1024-MB (1-DIMM, PC2-5300, 667 MHz)598861-001
512-MB (1-DIMM, PC2-5300, 667 MHz)598833-001
Before removing the memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
Remove the memory module:
1.Position the computer with the front toward you.
2.Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module
compartment cover to the computer.
3.Lift the left side of the cover (2) and swing it to the right.
4.Remove the memory module compartment cover.
NOTE:The memory module compartment cover is included in the Plastics Kit, spare part
number 487926-001.
5.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
44Chapter 4 Removal and replacement procedures
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6.Pull the module (2) away from the slot at an angle and remove it.
NOTE:Memory modules are designed with a notch (3) to prevent incorrect installation into the
memory module slot.
Reverse this procedure to install a memory module.
Component replacement procedures45
Page 54
WLAN module
DescriptionSpare part number
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
●
and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy,
the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4321AGN 802.11a/b/g/n WLAN modules:
487330-001
487330-002
●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy,
the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
453730-001
453730-002
46Chapter 4 Removal and replacement procedures
Page 55
DescriptionSpare part number
For use in Japan453730-291
●
Broadcom BCM4312 802.11b/g WLAN modules:
●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy,
the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-001
459263-002
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
Remove the WLAN module:
1.Position the computer with the front toward you.
2.Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the WLAN module compartment
cover to the computer.
Component replacement procedures47
Page 56
3.Lift the right side of the WLAN module compartment cover (2) and swing it to the left.
4.Remove the WLAN module compartment cover.
NOTE:The WLAN module compartment cover is included in the Plastics Kit, spare part
number 487926-001.
5.Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE:The black WLAN antenna cable is connected to the WLAN module “Main” terminal.
The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
6.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
7.Pull the WLAN module (3) away from the slot at an angle and remove it.
NOTE:WLAN modules are designed with a notch (4) to prevent incorrect installation into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
48Chapter 4 Removal and replacement procedures
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Keyboard
Description
Country or regionSpare part numberCountry or regionSpare part number
Belgium484748-A41Portugal484748-131
Brazil484748-201Russia484748-251
Canada484748-121Saudi Arabia484748-171
Denmark, Finland, and Norway484748-DH1South Korea484748-AD1
France484748-051Spain484748-071
Germany484748-041Taiwan484748-AB1
Israel484748-BB1Thailand484748-281
Italy484748-061Turkey484748-141
Japan484748-291The United Kingdom484748-031
Latin America484748-161The United States484748-001
The Netherlands484748-B31
Before removing the keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
Remove the keyboard:
1.Position the computer with the front toward you.
2.Remove the four Phillips PM2.0×11.0 screws that secure the keyboard to the computer.
3.Turn the computer display-side up, with the front toward you.
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4.Open the computer.
5.Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.
6.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2).
7.Remove the keyboard.
Reverse this procedure to install the keyboard.
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Switch cover
DescriptionSpare part number
Switch cover (includes display convertible hinge base cover)464115-001
Before removing the switch cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the keyboard (see
Battery on page 39).
Keyboard on page 49).
Remove the switch cover:
1.Turn the computer upside down, with the front toward you.
2.Remove the four Phillips PM2.0×7.0 screws that secure the switch cover to the computer.
3.Turn the computer display-side up, with the front toward you.
4.Open the computer.
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5.Rotate the display clockwise approximately 45 degrees.
6.Lift the left and right front corners of the switch cover (1) until it disengages from the computer.
7.Rotate the switch cover (2) counterclockwise and remove it from the computer.
Reverse this procedure to install the switch cover.
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Display assembly
DescriptionSpare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint
reader, microphones, and WLAN antenna cables
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones,
and WLAN antenna cables
484751-001
484750-001
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the memory module compartment cover (see
Battery on page 39).
Memory module on page 44).
6.Remove the WLAN module compartment cover and disconnect the wireless antenna cables
from the WLAN module (see
7.Remove the keyboard (see
8.Remove the switch cover (see
WLAN module on page 46).
Keyboard on page 49).
Switch cover on page 51).
Remove the display assembly:
1.Close the computer and turn it upside down, with the front toward you.
2.Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the display connector cover to the
computer.
3.Lift the rear edge of the display connector cover (2) and swing it toward you.
4.Remove the display connector cover.
NOTE:The display connector cover is included in the Plastics Kit, spare part number
487926-001.
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5.Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the
computer.
6.Remove the wireless antenna cables (1) from the routing channel built into the base enclosure.
7.Disconnect the camera cable (2) and the microphone cable (3) from the system board.
8.Turn the computer display-side up, with the front toward you.
9.Open the computer.
10. Remove the display convertible hinge cover (1).
11. Remove the two Phillips PM2.5×6.0 screws (2) that secure the display assembly to the
computer.
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12. Disconnect the display panel cable (3) from the system board.
NOTE:As you remove the display assembly, be sure that the display cables and wireless
antenna cables move cleanly through the opening (1) in the computer.
13. Lift the display (2) straight up and remove it.
Reverse this procedure to install the display assembly.
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Top cover
DescriptionSpare part number
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top
cover bumper pads)
464111-001
Before removing the top cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
Hard drive on page 41)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Remove the top cover:
1.Turn the computer upside down, with the front toward you.
2.Remove the five Phillips PM2.0×7.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that
secure the top cover to the computer.
3.Turn the computer right-side up, with the front toward you.
4.Disconnect the display lid switch board cable (1) from the system board.
56Chapter 4 Removal and replacement procedures
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5.Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the
TouchPad cable (3).
6.Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure.
7.Lift the top cover straight up and remove it.
Reverse this procedure to install the top cover.
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RTC battery
NOTE:Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
DescriptionSpare part number
RTC battery449729-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
f.Top cover (see
Hard drive on page 41)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Top cover on page 56)
Remove the RTC battery:
Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.
▲
Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+”
sign facing up.
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Power switch assembly
DescriptionSpare part number
Power switch assembly (includes power switch board cable and actuator switch)441142-001
Before removing the power switch assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
f.Top cover (see
Hard drive on page 41)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Top cover on page 56)
Remove the power switch assembly:
1.Remove the two Phillips PM2.0×4.0 screws (1) that secure the power switch board to the base
enclosure.
2.Remove the Phillips PM2.0×3.0 screw (2) that secures the display release hook assembly to the
base enclosure.
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3.Remove the display release hook assembly (3).
NOTE:The display release hook assemblies are included with the base enclosure spare part
kits.
4.Disconnect the power switch board cable (1) from the system board.
5.Remove the power switch board (2) and power switch actuator (3) from the base enclosure.
Reverse this procedure to install the power switch assembly.
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Bluetooth module
DescriptionSpare part number
Bluetooth module483113-001
Bluetooth module cable487697-001
Before removing the Bluetooth module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
f.Top cover (see
Hard drive on page 41)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Top cover on page 56)
Remove the Bluetooth module:
1.Disconnect the Bluetooth module cable (1) from the system board.
2.Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to the system
board.
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3.Remove the Bluetooth module (3).
Reverse this procedure to install the Bluetooth module.
System board
DescriptionSpare part number
System board (includes replacement thermal material)480850-001
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
Memory module (see
●
●WLAN module (see
●RTC battery (see
Bluetooth module (see
●
Fan/heat sink assembly (see
●
Processor (see
●
Memory module on page 44)
WLAN module on page 46)
RTC battery on page 58)
Bluetooth module on page 61)
Fan/heat sink assembly on page 68)
Processor on page 70)
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
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4.Remove the battery (see Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
c.Optical drive (see
d.Keyboard (see
e.Switch cover (see
f.Display assembly (see
g.Top cover (see
h.Power switch assembly (see
Hard drive on page 41)
Memory module on page 44)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Top cover on page 56)
Power switch assembly on page 59)
Remove the system board:
1.Press in on the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot.
2.Remove the ExpressCard slot bezel (2) from the ExpressCard slot.
NOTE:The ExpressCard slot bezel is included in the Plastics Kit, spare part number
487926-001.
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3.Release the ZIF connector (1) to which the audio/infrared board cable is connected and
disconnect the audio/infrared board cable (2) from the system board.
4.Use the optical drive connector (1) to lift the left side of the system board (2) until the power
connector (3) is clear of the base enclosure.
5.Pull the system board (4) away from the top cover at an angle and remove it.
Reverse this procedure to install the system board.
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Pen holder and pen eject assembly
DescriptionSpare part number
Pen holder and pen eject assembly464113-001
Before removing the pen holder and pen eject assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Pen (see
b.Hard drive (see
c.Memory module compartment cover (see
d.Optical drive (see
e.Keyboard (see
f.Switch cover (see
g.Display assembly (see
h.Top cover (see
i.Power switch assembly (see
j.System board (see
Pen on page 40)
Hard drive on page 41)
Memory module on page 44)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Top cover on page 56)
Power switch assembly on page 59)
System board on page 62)
Remove the pen holderand pen eject assembly:
1.Remove the Phillips PM2.0×3.0 screw (1) that secures the pen eject assembly to the base
enclosure.
2.Remove the pen eject assembly (2).
3.Remove the two Phillips PM2.0×3.0 screws (3) that secure the pen holder to the base enclosure.
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4.Remove the pen holder (4).
Reverse this procedure to install the pen holder and pen eject assembly.
Before removing the audio/infrared board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
c.Optical drive (see
d.Keyboard (see
e.Switch cover (see
f.Display assembly (see
Hard drive on page 41)
Memory module on page 44)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
g.Top cover (see
h.Power switch assembly (see
Top cover on page 56)
Power switch assembly on page 59)
66Chapter 4 Removal and replacement procedures
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i.System board (see System board on page 62)
j.Pen holder (see
Pen holder and pen eject assembly on page 65)
Remove the audio/infrared board:
1.Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the
system board.
2.Release the audio/infrared board (2) by sliding it away from you until the connectors on the front
of the board disengage from the openings in the base enclosure.
3.Remove the audio/infrared board (3).
Reverse this procedure to install the audio/infrared board.
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Fan/heat sink assembly
DescriptionSpare part number
Fan/heat sink assembly (includes thermal paste and thermal pads)487925-001
NOTE:To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right
side and rear panel of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is
displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
c.Optical drive (see
d.Keyboard (see
e.Switch cover (see
f.Display assembly (see
g.Top cover (see
h.Power switch assembly (see
i.System board (see
Hard drive on page 41)
Memory module on page 44)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Top cover on page 56)
Power switch assembly on page 59)
System board on page 62)
Remove the fan/heat assembly:
1.Disconnect the fan cable (1) from the system board.
2.Remove the four Phillips PM2.0×4.0 screws (2) that secure the fan/heat sink assembly to the
system board.
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3.Remove the fan/heat sink assembly (3).
NOTE:Due to the adhesive quality of the thermal paste and thermal pads located between the
fan/heat sink assembly and system board components, it may be necessary to move the fan/
heat sink assembly from side to side to detach the assembly.
NOTE:The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the
fan/heat sink assembly (1) and the system board components (2) each time the fan/heat sink
assembly is removed. Thermal paste and thermal pads are included with all system board, fan/heat
sink assembly, and processor spare part kits. A separate thermal pad kit is available using spare part
number 634256-001.
Reverse this procedure to install the fan/heat sink assembly.
Component replacement procedures69
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Processor
NOTE:All processor spare part kits include thermal paste.
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 39).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
c.Optical drive (see
d.Keyboard (see
e.Switch cover (see
f.Display assembly (see
g.Top cover (see
h.Power switch assembly (see
i.System board (see
Hard drive on page 41)
Memory module on page 44)
Optical drive on page 43)
Keyboard on page 49)
Switch cover on page 51)
Display assembly on page 53)
Top cover on page 56)
Power switch assembly on page 59)
System board on page 62)
Remove the processor:
1.Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn
counterclockwise until you hear a click.
70Chapter 4 Removal and replacement procedures
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2.Lift the processor (2) straight up and remove it.
NOTE:The gold triangle (3) on the processor should be aligned with the triangle (4) embossed
on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures71
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5Setup Utility
WARNING!Only authorized technicians trained by HP should repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module
level. Because of the complexity of the individual boards and subassemblies, do not attempt to make
repairs at the component level or modify any printed wiring board. Improper repairs can create a
safety hazard. Any indication of component replacement or printed wiring board modification may
void any warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when
your Windows operating system is not working or will not load.
NOTE:The fingerprint reader (select models only) does not work when accessing the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and
other preferences.
To start the Setup Utility:
1.Turn on or restart the computer.
2.Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left
corner of the screen, press f10.
72Chapter 5 Setup Utility
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Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility
is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
3.Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a
language.
4.When a confirmation prompt with your preference selected is displayed, press enter to save your
preference.
5.To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on
the screen.
Your preferences go into effect when the computer restarts in Windows.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field,
●
use either the arrow keys or f5 or f6.
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while the Setup Utility is open, press
●
f1.
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2.Access the system information by using the Main menu.
3.To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)
Changing the language of the Setup Utility73
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Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2.Select Exit > Load Setup Defaults, and then press enter.
3.When the Setup Confirmation is displayed, press enter to save your preferences.
4.To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on
the screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the
computer restarts.
NOTE:Your password, security, and language settings are not changed when you restore the
factory default settings.
Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information
about the Setup Utility features recommended for advanced users only, refer to Help and Support,
which is accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network
Service Boot, and settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each
time the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <F9> to change boot order” message that is displayed in the lower-left corner of the
screen each time the computer is started or restarted in Windows is the prompt to change the boot
order.
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Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the
●
following procedures:
Press f10, and then follow the instructions on the screen.
◦
— or —
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use
◦
the arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility.
When you use the Exit Saving Changes procedure, the Setup Utility closes when you press
enter.
To close the Setup Utility without saving your changes from the current session:
●
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE:Some of the Setup Utility menu items listed in this section may not be supported by your
computer.
Main menu
SelectTo do this
System information
Security menu
SelectTo do this
Administrator passwordEnter, change, or delete an administrator password.
Power-On PasswordEnter, change, or delete a power-on password.
View and change the system time and date.
●
●View identification information about the computer.
●View specification information about the processor,
memory size, system BIOS, and keyboard controller
version (select models only).
Closing the Setup Utility75
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System Configuration menu
SelectTo do this
Language SupportChange the Setup Utility language.
Enhanced SATA support (select models only)Enable/disable enhanced SATA mode.
Boot OptionsSet the following boot options:
●f10 and f12 Delay (sec.)―Set the delay for the f10 and
f12 functions of the Setup Utility in intervals of 5
IRQ1Standard 101-/102-Key or Microsoft® Natural Keyboard
IRQ2Cascaded
IRQ3USB2 Enhanced Host Controller—24CD
IRQ4COM1
IRQ5*Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP
IRQ6Diskette drive
IRQ7*Parallel port
IRQ8System CMOS/real-time clock
IRQ9*Microsoft ACPI-compliant system
IRQ10*USB UHCI controller—24C2
Graphic Controller
Realtek RTL8139 Family PCI Fast Ethernet Controller
IRQ11USB EHCI controller—24CD
USB UHCI controller—24C4
USB UHCI controller—24C7
Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12Synaptics PS/2 TouchPad
IRQ13Numeric data processor
IRQ14Primary IDE channel
IRQ15Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial
port may assert IRQ3 or IRQ4.
82Chapter 6 Specifications
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System I/O address specifications
I/O address (hex)System function (shipping configuration)
000 - 00FDMA controller no. 1
010 - 01FUnused
020 - 021Interrupt controller no. 1
022 - 024Opti chipset configuration registers
025 - 03FUnused
02E - 02F87334 “Super I/O” configuration for CPU
040 - 05FCounter/timer registers
044 - 05FUnused
060Keyboard controller
061Port B
062 - 063Unused
064Keyboard controller
065 - 06FUnused
070 - 071NMI enable/RTC
072 - 07FUnused
080 - 08FDMA page registers
090 - 091Unused
092Port A
093 - 09FUnused
0A0 - 0A1Interrupt controller no. 2
I/O Address (hex)System Function (shipping configuration)
0A2 - 0BFUnused
0C0 - 0DFDMA controller no. 2
0E0 - 0EFUnused
0F0 - 0F1Coprocessor busy clear/reset
0F2 - 0FFUnused
100 - 16FUnused
170 - 177Secondary fixed disk controller
178 - 1EFUnused
1F0 - 1F7Primary fixed disk controller
1F8 - 200Unused
201JoyStick (decoded in ESS1688)
202 - 21FUnused
System I/O address specifications83
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I/O address (hex)System function (shipping configuration)
220 - 22FEntertainment audio
230 - 26DUnused
26E - 26Unused
278 - 27FUnused
280 - 2ABUnused
2A0 - 2A7Unused
2A8 - 2E7Unused
2E8 - 2EFReserved serial port
2F0 - 2F7Unused
2F8 - 2FFInfrared port
300 - 31FUnused
320 - 36FUnused
370 - 377Secondary diskette drive controller
378 - 37FParallel port (LPT1/default)
380 - 387Unused
388 - 38BFM synthesizer—OPL3
38C - 3AFUnused
3B0 - 3BBVGA
3BC - 3BFReserved (parallel port/no EPP support)
3C0 - 3DFVGA
3E0 - 3E1PC Card controller in CPU
3E2 - 3E3Unused
3E8 - 3EFInternal modem
3F0 - 3F7“A” diskette controller
3F8 - 3FFSerial port (COM1/default)
CF8 - CFBPCI configuration index register (PCIDIVO-1)
CFC - CFFPCI configuration data register (PCIDIVO-1)
84Chapter 6 Specifications
Page 93
System memory map specifications
SizeMemory addressSystem function
640 KB00000000-0009FFFFBase memory
128 KB000A0000-000BFFFFVideo memory
48 KB000C0000-000CBFFFVideo BIOS
160 KB000C8000-000E7FFFUnused
64 KB000E8000-000FFFFFSystem BIOS
15 MB00100000-00FFFFFFExtended memory
58 MB04800000-07FFFFFFSuper extended memory
58 MB04800000-07FFFFFFUnused
2 MB08000000-080FFFFFVideo memory (direct access)
4 GB08200000-FFFEFFFFUnused
64 KBFFFF0000-FFFFFFFFSystem BIOS
System memory map specifications85
Page 94
7Screw listing
This section provides specification and reference information for the screws and screw locks used in
the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare
part number 464116-001.
Phillips PM3.0×3.0 screw
ColorQuantityLengthThreadHead width
Silver43.0 mm3.0 mm5.0 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive
86Chapter 7 Screw listing
Page 95
Phillips PM2.0×7.0 screw
ColorQuantityLengthThreadHead width
Black97.0 mm2.0 mm4.5 mm
Where used: 4 screws that secure the switch cover to the computer
Where used: 5 screws that secure top cover to the computer
Phillips PM2.0×7.0 screw87
Page 96
Phillips PM2.0×4.0 screw
ColorQuantityLengthThreadHead width
Silver104.0 mm2.0 mm4.5 mm
Where used: 2 screws that secure the top cover to the computer
Where used: 2 screws that secure the power switch board to the base enclosure
88Chapter 7 Screw listing
Page 97
Where used: 2 screws that secure the audio/infrared board to the base enclosure
Where used: 4 screws that secure the fan/heat sink assembly to the system board
Phillips PM2.0×4.0 screw89
Page 98
Phillips PM2.0×5.0 captive screw
ColorQuantityLengthThreadHead width
Black65.0 mm2.0 mm4.5 mm
Where used:
(1) Two captive screws (secured by C-clips) that secure the hard drive cover to the computer
(2) Two captive screws (secured by C-clips) that secure the memory module compartment cover to
the computer
(3) One captive screw (secured by a C-clip) that secures the WLAN module compartment cover to the
computer
(4) One captive screw (secured by a C-clip) that secures the display cable cover to the computer
90Chapter 7 Screw listing
Page 99
Black Phillips PM2.0×3.0 screw
ColorQuantityLengthThreadHead width
Black53.0 mm2.0 mm4.5 mm
Where used: 2 screws that secure the WLAN module to the computer
Where used: 3 screws that secure the top cover to the base enclosure
Black Phillips PM2.0×3.0 screw91
Page 100
Phillips PM2.0×11.0 screw
ColorQuantityLengthThreadHead width
Black411.0 mm2.0 mm4.5 mm
Where used: 4 screws that secure the keyboard to the computer
92Chapter 7 Screw listing
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