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User View ........................................................................................................................................... 28
4 Control Panel .................................................................................................................................................. 29
5 System Information ......................................................................................................................................... 56
General ............................................................................................................................................... 56
Net tools ............................................................................................................................................. 57
Software information .......................................................................................................................... 58
System logs ........................................................................................................................................ 58
Index ................................................................................................................................................................... 59
vi
1Introduction
The HP ThinPro operating system reinvents user interface simplicity with a single console interface
for dashboard access to all user and administrative touch points. A default Connection Manager view
integrates traditional connection types with the latest Virtual Desktop Infrastructure (VDI) broker
connections with shared access to settings. Administrators are only one click away from the Easy
Config setup wizard, Control Panel, and System Information layers.
Using HP ThinPro
The HP ThinPro interface is displayed by default when you turn on the thin client. The desktop
includes a volume icon, a clock, and a taskbar that provides access to open applications. Click on
ThinPro Control Center in the left side of the taskbar to open and close the HP ThinPro interface.
Figure 1-1 HP ThinPro Control Center
HP ThinPro allows you to launch and manage host and remote application connections. Set up
connections and connection types that are visible in User Mode while logged in as an administrator.
An administrator can also restrict users from deleting or creating connections.
Logging in to Administrative Mode
You must log in with administrator permissions to access all components of the HP ThinPro interface.
When the thin client is in Administrative Mode, the following changes occur:
The top section of the control center changes from blue to red.
●
The title adds the text “Administrative Mode”.
●
By default, HP ThinPro opens in User Mode. To switch to Administrative Mode:
Using HP ThinPro1
1.Click the HP logo in the bottom left of the screen.
—or—
Position your cursor over the screen background and right-click.
2.Select Administrator/User Mode Switch.
3.In the Switch to Administration Mode box, under Administrative password, type a password and
click OK.
NOTE: If you are logging in to Administrative Mode for the first time, retype your password
before clicking OK.
You can also switch modes as follows:
1.Press Ctrl+Alt+Shift+S, select Switch to Administration Mode, and click OK.
2.Type the administrative password in the field and click OK.
Identifying the taskbar components
The taskbar is a bar across the bottom of the screen that contains several controls:
Figure 1-2 HP ThinPro taskbar
1.HP button—Allows access to the basic functionality of the HP ThinPro operating system, such
as access to the control center and the logout, reboot, and power-off functions.
2.Window tasks—Each active window has an icon displayed in this area.
3.Volume control—Displays a sound control dialog that allows you to change the sound volume for
the thin client.
4.Network icon—Displays information about the active network connections.
5.Virtual keyboard—Displays a software keyboard. Input from the virtual keyboard is redirected to
the current focus window. The virtual keyboard responds to both keyboard events and mouse or
touchscreen clicks. You can change the layout of the virtual keyboard without changing the
overall client keyboard layout; for example, you could use a French virtual keyboard just long
enough to type a few accented characters before closing it and returning to the normal keyboard
layout. The virtual keyboard's layout is active only while its window is open.
6.Clock display—Displays the time according to the thin client's clock. Hovering the cursor over
the clock display shows a tooltip containing the current date.
2Chapter 1 Introduction
2Setup and installation
HP ThinPro has a wizard-driven interface to simplify the configuration process of a thin client.
Easy Tools Wizard
The Easy Tools Wizard simplifies the configuration and maintenance processes for HP ThinPro. The
wizard opens automatically the first time you turn on your thin client. To start the wizard after the
initial setup, click the HP icon in the left pane.
The Easy Tools Wizard has two main components: Easy Update and Easy Config. Easy Update
allows you to keep the HP ThinPro image up-to-date with new images, service packs, or additional
packages. Easy Config assists you in setting up your HP ThinPro configuration. Both Easy Update
and Easy Config are available from the Control Panel > Management tab.
The Easy Tools thin client management suite is documented in the
which can be found at http://www.hp.com/support.
Guide
Installation
Once you have set up and configured a thin client, copy that image or configuration and deploy it to
other thin clients of identical model and hardware using HP ThinState. See
for more information.
HP Easy Tools Administrator’s
ThinState on page 46
Easy Tools Wizard3
3Connections
HP ThinPro allows you to access and manage remote connections. To access all HP ThinPro
functionality, you must log in as an Administrator. As a User, you can only run connections and have
limited access to HP ThinPro functionality.
The HP ThinPro display, when configured, lists all server and/or application connections assigned to
the user currently logged on to the terminal. For each connection, the display shows the name, type,
and status of the connection.
NOTE: Double-click any displayed connection to activate that connection.
In Administrative Mode, you can configure and assign connections by clicking Connections.
Figure 3-1 HP ThinPro Control Center—Administrative Mode
The Connections window lists all connections that you can assign to users. You can add, edit, and
delete connections from this window.
Connection Name: Displays the name of the connection. You cannot change the connection
●
name from this column.
Type: Displays the type of connection. You cannot change the connection type from this column.
●
Status: Displays the status, active or inactive, of the connection.
●
There are eight buttons across the top of the connection list:
Connect on page 5: Click to start a selected connection.
●
Disconnect on page 5: Click to disconnect a selected connection.
●
General settings on page 5: Click to manage connection settings.
●
4Chapter 3 Connections
Add on page 9: Click to create a new connection and add it to the list of available
●
connections.
Copy on page 28: Click to copy a connection and add it to the list of available connections.
●
Delete on page 28: Click to delete the selected connection. The connection is deleted from the
●
lists of connections assigned to all users, not just the user currently logged on to the terminal.
Edit on page 28: Click to edit the selected connection.
●
User View on page 28: Click to edit connections visible in User Mode.
●
Connect
To open a connection, select a selection under Connection Name that has a Status of inactive and
click Connect.
Disconnect
To close a connection, select a selection under Connection Name that has a Status of active and
click Disconnect.
General settings
General settings are shared by all connections of a given connection type. Three types of
connections are available: Citrix ICA, Web Browser, and RDP. The options for each connection type
are listed below:
Citrix ICA
The options available for a Citrix ICA connection are listed in the following tables.
Table 3-1 Citrix ICA connection options
OptionDescription
Enable HDX MediaStreamWhenever possible, HDX MediaStream leverages the
Enable Windows Alert SoundEnable the Windows alert sound.
Use Server RedrawUse the server's redraw functionality.
Disable Info Box Before Connecting
Use Asynchronous COM-port PollingUse asynchronous polling of the COM port.
Allow Smart Card LogonUse a client-connected Smart Card for logon authentication.
Enable Off Screen Surface
processing power of the thin client to render the multimedia
content. On the datacenter side, the compressed multimedia
information is sent directly to the thin client in its native
format. The experience will vary based on the processing
power and multimedia capability of the thin client.
Do not display the information box displayed before a
connection is completed.
Directs the ICA Client to draw screen updates to an inmemory bitmap rather than to the screen, improving
bandwidth efficiency.
The Citrix ICA Client will request the alternate address defined for the server when
contacting servers inside the firewall. The alternate address must be specified for
each server in a server farm.
Table 3-5 Citrix ICA connection server location options
OptionDescription
Default Protocol
TCP Address
HTTP Address
The default protocol for this connection. Options are: TCP/IP Browser, TCP/IP
HTTP Browser, SSL/TLS HTTPS Browser.
The TCP address of the Citrix server. The three buttons enable you to add, edit, or
delete entries from the list.
The http address of the Citrix server. The three buttons enable you to add, edit, or
delete entries from the list.
List of individual function keys and their mappings.
Specifies how function keys should be handled. Options are:
Translated, Direct in full screen desktops only, and Direct.
Not enabled when the option Handling of keyboard shortcuts
is set to Translated.
Only enabled when Handling of keyboard shortcuts is
Translated or Direct in full screen desktops only.
Table 3-7 Citrix session options
OptionDescription
The Auto Logout Delay box applies to Citrix servers using
multiple published resources. If applicable to your system,
use the Auto Logout Delay to set the number of seconds
Auto Logout Delay
between the closing of the last Xen published resource and
the time that a user automatically logs out and returns to the
initial login screen.
If you do not launch an application after the initial login, use
the Auto Logout Delay option to set the number of seconds
General settings7
Table 3-7 Citrix session options (continued)
OptionDescription
Auto Logout Delay with Single App
Web browser
that pass before a user automatically logs out and returns to
the initial login screen.
NOTE: Citrix processing delays may extend the auto-logout
processing time.
TIP: If desired, set the Auto Logout Delay value to less than
0. This ensures that ThinPro does not perform an auto-logout
The Auto Logout Delay with Single App applies to Citrix
servers using a single published application or desktop. If
applicable to your system, use the Auto Logout Delay with
Single App box to set the number of seconds between the
closing of a Xen published resource and the time that a user
automatically logs out and returns to the initial login screen.
NOTE: Citrix processing delays may extend the auto-logout
processing time.
TIP: If desired, set the Auto Logout Delay value to less
than 0. This ensures that ThinPro does not perform an autologout.
The configuration options for a web browser connection are:
Table 3-8 Web browser connection general options
OptionDescription
Web Browser preferencesPressing this button starts the web browser options dialog.
Allow connections to manage their own settingsAllow the web browser to control the connection settings.
8Chapter 3 Connections
RDP
The configuration options for an RDP connection are:
Table 3-9 RDP connection general options
OptionDescription
Add
Send hostname as
Multimedia Redirection
Send your thin client's MAC address or hostname as the
hostname specified to the remote system.
Select 1 to enable multimedia redirection. Select 0 to disable
multimedia redirection.
The Add button is used to create new connections. When a new connection is created, you are
guided to set connection-specific options by a wizard interface. The wizard dialog boxes contain a
Previous and Next button which allows you to move forward and back through the wizard dialogs.
Each connection type wizard contains a dialog named Advanced that contains common settings for
all connection types. The following table describes the Advanced connection wizard settings:
Table 3-10 New connection advanced settings
OptionDescription
If the connection fails to start, attempt to start the fallback
Fallback Connection
Auto start priority
connection instead.
NOTE: This option is not available for the RGS or VMware
Horizon View connection types.
The autostart priority determines the ordering of connection
startup. 0 means the connection is disabled, with the other
values determining the startup ordering.
Valid options are: 0, 1, 2, 3, 4 and 5.
Auto reconnectAttempt to auto-reconnect if this connection is dropped.
Disable this option if your connection doesn’t need the
Wait for network before connecting
Show icon on desktopA desktop icon will be created for this connection.
Allow the user to launch this connection
Allow the user to edit this connectionThis connection can be modified by a non-administrator user.
network in order to start or if you don’t want to wait for
network to start the connection.
This connection can be launched by a non-administrative
user.
NOTE: The “allow the user” options are available only in the Administrative Mode.
You can create any of the following connection types:
Citrix on page 10
●
RDP on page 13
●
HP TeemTalk on page 16
●
Add9
Web browser on page 19
●
RGS on page 19
●
VMware Horizon View on page 20
●
XDMCP on page 24
●
SSH on page 25
●
Telnet on page 27
●
Custom on page 27
●
Citrix
A Citrix connection accesses the Citrix SBC (Server-Based Computing) and VDI (Virtual Desktop
Infrastructure) services.
Configure a Citrix remote connection with the connection wizard. If the default values do not meet
your requirements, use the extended options to complete the connection setup process.
Citrix connection management features
When using a Citrix connection, you can configure the client to automatically perform the following
functions:
Launch resources when only a single resource is published
●
Launch a specified resource
●
Launch a published desktop
●
Reconnect sessions on connection startup
●
Log off the connection after a specified timeout period
●
Launch published resources use the following configurable shortcuts:
●
Desktop icons
◦
Start menu icons
◦
Taskbar icons
◦
Citrix receiver features
Citrix receiver features include the following:
Latest version at the time of release:
●
12.1.5 for x86
◦
12.5 for ARM/SoC
◦
Window size and depth settings
●
Seamless window support
●
Sound quality settings
●
Low
◦
Medium
◦
10Chapter 3 Connections
High
◦
Disabled
◦
Static drive mapping
●
Dynamic drive mapping
●
USB redirection for XenDesktop and VDI-in-a-Box
●
Smart card virtual channel enablement
●
NOTE: This feature is equivalent to a smart card login/authentication when using direct, non-
PNAgent connections. With a PNAgent connection, smart card virtual channel enablement
enables or disables the smart card virtual channel but does not provide for initial connection
authentication. For a smart card authentication to XenApp and XenDesktop, use the provided
Web Browser connection instead of the Citrix connection and be sure to enable web access.
Printer mapping
●
Serial port mapping
●
HDX MediaStream (hardware-accelerated on most models)
●
HDX Flash Redirection (x86-only)
●
HDX Webcam Compression
●
HDX RealTime (MS Lync Optimization) (x86-only)
●
HDX MediaStream support matrix
Table 3-11 HDX MediaStream support matrix
FeatureSupport
Frame rate
Resolution
Video containers
Video codecs
24 fps
●
1080p
●
720p
●
WMV
●
AVI
●
MPG
●
MPEG
●
MOV
●
MP4
●
WMV2
●
WMV3 / VC-1
●
H.264 / AVC / MPEG-4 Part 10
●
MPEG-4 Part 2
●
H.263
●
DivX
●
Xvid
●
Add11
Table 3-11 HDX MediaStream support matrix (continued)
FeatureSupport
Audio codecs
Citrix connection support matrix
The following table describes the supported Citrix backends.
Table 3-12 Citrix connection support matrix
Backend
XenAppXenDesktopVDI-in-a-Box
Direct (legacy)4.5 / 5 / 6 / 6.5
MPEG1
●
MP3
●
WMA
●
AAC
●
PCM
●
mpeg-audio
●
MLAW / ULAW
●
Access type
Creating a Citrix connection
1.Obtain the following Citrix server information:
Hostname
●
—or—
IP address
●
NOTE: If you are configuring a connection to a server on an HTTPS site, be sure to provide the
Fully Qualified Domain Name (FQDN) of the site and the local root certificate in the Citrix
certificate store.
2.In the HP ThinPro interface, log in as the administrator.
3.Under Connections, select Add > Citrix.
4.In the Configuration dialog box, fill in the following information:
The Citrix server hostname or IP address. If you are configuring a connection
to a server on an HTTPS site, enter the FQDN for the site and the local root
certificate in the Citrix certificate store.
Show icon on desktopCreates a desktop icon for this connection.
7.Click Finish to save your settings and close the wizard.
NOTE: To enable Citrix USB redirection, use the USB Manager utility. See Redirecting USB
devices on page 38 for instructions.
RDP
Microsoft Remote Desktop Protocol (RDP) enables Windows-based applications to communicate
over network connections. It is installed on all versions of Windows later than Windows NT.
RDP client connections
The RDP client is based on FreeRDP 1.0 and meets the following requirements for RDP 7.1:
Hardware-accelerated RemoteFX
●
Select a fallback connection. HP ThinPro attempts to start a fallback
connection when the original connection does not start.
Determines the connection startup order. 0 means the connection is disabled.
The other values determine the startup order. Valid options are: 0, 1, 2, 3, 4,
and 5.
Disable this option if your connection does not need the network to start or if
you do not want to wait for the network to start the connection.
MMR supported when connecting to Windows hosts with the Desktop Experience feature
●
enabled (Windows 7 or Windows Server 2008 R2)
USBR supported when connecting to Windows 7 Remote Desktop Virtual Hosts
●
Bidirectional audio
●
True multi-monitor support
●
Creating an RDP7 connection
1.In the HP ThinPro desktop, select Connections and then click Add.
2.Under Add, choose RDP7.
Add13
3.In the Connections dialog box, under Network, set the appropriate network connection options
as described in the following table.
Table 3-15 RDP network connection options
OptionDescription
NameType a name for this network connection.
AddressType the IP address for this network connection.
Under Port, do one of the following:
Port
UsernameType the username for this network connection.
PasswordType the password for this network connection.
DomainType the domain name for this network connection.
Type the network port number.
●
Select the appropriate port number using the up and down arrow keys.
●
Allow smart card login
If desired, select this option to use a locally-connected smart card that
substitutes for login credentials.
4.Click Next to continue.
5.In the Connections dialog box, under Window and Mode, select one of the following options:
a.Standard Desktop
b.Remote Application
c.Alternate Shell
6.Depending on the mode selected in step 5, provide the information described in the following
tables.
a.Standard Desktop—Specify the options in the RDP Standard Desktop options table below.
Table 3-16 RDP Standard Desktop options
OptionDescription
Set Hide Window Decoration to choose a custom fixed
or percentage window size. This setting makes sure
Hide window decoration
that HP ThinPro does not display screen elements,
such as the menu bar, minimize and close options,
and borders in the window pane.
Choose one of the following window sizes:
Window size
Percentage size
Fixed size
14Chapter 3 Connections
Full
●
Fixed
●
Percent
●
If you choose percent in the Window Size box, then fillin or select the percentage of the screen that a
desktop window occupies.
If you choose fixed in the Fixed Size boxes, then fill-in
or select the fixed width and height dimensions in
pixels that the desktop window occupies.
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